Wyndham Hotel Group
Industry: Company
DescriptionCEO: Geoffrey A. Ballotti (28 Mar 2014–) Founded: 2005 Subsidiaries: Wyndham Hotels and Resorts, Days Inn, Ramada, Parent organization: Wyndham Destinations
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Wyndham Hotel Group Employees
Wyndham Hotel Group February 2014 - Present
Wyndham Hotel Group June 2013 - January 2014
The Resort at Pelican Hill October 2012 - January 2013
Alilaguna S.p.a. March 2012 - September 2012
Hotel Palazzo Vitturi -Venice Italy March 2006 - December 2011
Best Western Biasutti Hotels, Venice Lido July 2003 - December 2005
Hotel All'Angelo, Venice January 1996 - July 2003
Skills
Tech: Excel, Outlook,..., Creative Marketing..., Contract Negotiations, OTA expert, Staff Training, Staff Supervision, Hospitality Industry, Revenue Analysis, Mac, Contract Negotiation, Windows, Front Office, Food & Beverage, Hotels, Hotel Management, Resorts, Tourism, Hospitality, Customer Service, Hospitality Management, Boutique Hotels, Tourism Activities, Competitor Intelligence, Customer Satisfaction, Yield Management, Rooms Division, Budgets, Pre-opening, Concierge Services, International..., Restaurants, Public Relations, Hotel Booking, Leisure, Property Management..., Guest Service Management, Active Listening, Critical Thinking, Service Orientation, Spa, Six Sigma, Marketing and Branding, Pre-opening experience, OnQ, Micros, Opening Hotels, Opera, Catering, Banquets, Hotel Administration
Education
UC Irvine 2012 — 2014
Certificate Program, Spa and Hospitality Management
Naganuma School - Institute of Research 1998 — 1998
Certificate, Japanese language, Certificate
Zambler Institute of Venice, Italy 1996 — 1996
Certificate, Japanese language, Certificate
EU & Veneto region Professional Institute 1992 — 1994
Professional Diploma, Hotel Management, Diploma
A.B les Sources High School 1985 — 1988
High School Diploma, Literature and Sciences
Courtyard Sunnyvale Mountain View - Evolution Hospitality March 2015 - Present
Wyndham Hotel Group June 2014 - March 2015
Hotel Adagio (Marriott Autograph Collection) Evolution Hospitality November 2012 - June 2014
Skills
Hospitality, Yield Management, Guest Recovery, A/R collections, Accounts Receivable, Accounts Payable, General Ledger, Customer Satisfaction, Front Office, Hospitality Management, Hotel Management, Revenue Analysis, Hotels, Operations Management, Hospitality Industry, Guest Service Management, Pre-opening, Sales Management, Marketing Strategy, Sales, Accounting, Budgets, Delphi, Opera, Tourism, Micros, Office Administration, Office Management, FOSSE, Marriott PMS system, Invoicing
Education
University of California, Irvine 2007 — 2011
Bachelor's Degree, Business/Managerial Economics, 3.48
George Washington high school
Wyndham Hotel Group July 2015 - Present
Wyndham Hotel Group September 2014 - June 2015
Wyndham Hotel Group March 2014 - August 2014
Wyndham Hotel Group May 2012 - February 2014
Reed & Mackay June 2011 - May 2012
GSM Travel Management August 2009 - September 2010
Mandolay Hotel June 2008 - August 2009
Skills
Event Management, Marketing Communications, Hospitality, Sales, German, Salesforce.com, Project Delivery, Presentations, Communication Skills, Hotels, Account Management, Project Planning, Business Travel
Education
University of Surrey 2007 — 2011
BSc (Hons), International Hospitality and Tourism Management
University of Erlangen-Nuremberg 2004 — 2007
Pedagogics, Psychology, English
Starwood Hotels & Resorts Worldwide, Inc. April 2013 - June 2014
University of San Diego June 2012 - March 2013
Hilton Worldwide May 2010 - June 2012
Self Employed Event Consultant September 2009 - December 2010
Hilton January 2004 - September 2009
Wyndham Hotel Group 1991 - 1996
Skills
Banquets, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Pre-opening, Food & Beverage, Catering, Hospitality, Resorts, Restaurants, Corporate Events, Front Office, Meeting Planning, Event Planning, Tourism, Rooms Division, Micros, Revenue Analysis, Property Management..., Convention Services
Education
University of Louisiana at Lafayette 1985 — 1986
BS, Business
King Charles I, Kidderminster UK
High School/Secondary Diplomas and Certificates
White Lodging Services June 2015 - Present
White Lodging Services June 2014 - Present
Wyndham Hotel Group January 2012 - May 2014
Ah La Cart November 2011 - December 2013
Horseshoe Bay Resort February 2011 - September 2011
Allison Inn & Spa January 2010 - August 2010
City Kitchen Catering October 2007 - August 2009
RR Donnelley November 2007 - December 2008
Sansalone's Specialty Cakes May 2006 - June 2007
Austin Catering Inc January 2005 - June 2007
Skills
Hospitality Management, Catering, Food & Beverage, Banquets, Hospitality, Event Management, Event Planning, Restaurants, Food, Hotels, Micros, Hospitality Industry, Restaurant Management, Menu Development, Customer Service, Microsoft Excel, Microsoft Word, Resorts, Budgets, Fine Dining, Public Relations, Sales, Culinary Skills, Food Service, Meeting Planning, Team Building, Weddings, Trade Shows, Hotel Management, Tourism, Revenue Analysis, Wedding Planning, Management, Wine, Customer Satisfaction, Wine Tasting, Cooking, Property Management..., Front Office, Corporate Events, Pre-opening, Yield Management, Cuisine
Education
University of Houston 2005 — 2009
Bachelor of Science, Hotel/Restaurant Management
Kealing
Four Points by Sheraton March 2015 - Present
Wyndham Hotel Group January 2015 - March 2015
Wyndham Hotel Group October 2014 - December 2014
Wyndham Hotel Group September 2012 - August 2014
Wyndham Hotel Group March 2013 - April 2013
Wyndham Hotel Group August 2012 - September 2012
Wyndham Hotel Group - Westward Look Wyndham Grand Resort & Spa November 2008 - July 2012
Inverness Hotel & Conference Center 2006 - 2008
Paragon Motorcars LLC October 2004 - September 2006
Loews Ventana Canyon Resort 1999 - 2004
Skills
Resorts, Hospitality Industry, Hospitality Management, Hotels, Guest Satisfaction, Spa, Revenue Management, Food & Beverage, Renovation, Rooms Division, Customer Service, Budgeting, Budgets, Revenue Analysis, Customer Satisfaction, Hospitality, Yield Management, Event Management, Inventory Management, Tourism, Front Office, Hotel Management, Forecasting, Opera, Management, Pre-opening, Micros, Catering, Convention Services, Restaurants, Sales, Banquets, Property Management..., Menu Development, Guest Service Management, Fine Dining, Opening Hotels, OnQ, Lodging, Meeting Planning, Restaurant Management, Hotel Booking, Concierge Services, Banquet Operations, Culinary Skills, Cuisine, Hiring, Leadership, Food, Executive Management
Education
University of Maryland College Park
BA, Criminology, Govt & Politics, History
University of Maryland College Park
Avera Health April 2013 - Present
Wyndham Hotel Group 2011 - April 2013
The Buckle September 2001 - February 2011
The Buckle September 2008 - October 2009
First Investors Financial Services June 2008 - September 2008
Wishes & More September 2007 - May 2008
CHEGG.com March 2007 - May 2007
University of Minnesota January 2006 - December 2006
Skills
Excel, Customer Relations, Event Planning, Customer Service, Public Relations, PowerPoint, Microsoft Office, Interviewing, Team Building, Employee Relations, Outlook, Merchandising, Retail, Leadership, Training, Management, Analysis, Recruiting, Talent Management, Interviews, Career Counseling, Social Media, Leadership Development, Human Resources, Social Networking
Education
Walden University 2012 — 2015
Master of Business Administration (M.B.A.), Specialization in Healthcare
University of Minnesota - Carlson School of Management 2006 — 2008
Minor: Business Management, Public Relations, Advertising, and Applied Communication
University of Minnesota-Twin Cities 2005 — 2008
Major: Public Relations
Central Highschool
InterContinental Hotels Group May 2010 - Present
Wyndham Hotel Group May 2009 - May 2010
Starwood Hotels & Resorts Worldwide, Inc. June 1995 - May 2009
Interstate Hotels & Resorts 1990 - 1995
Skills
Asset Managment, Financial Modeling, Front Office, Valuation, Property Management..., Risk Management, Finance, Customer Service, Strategic Financial..., Tourism, Managerial Finance, Investments, Corporate Finance, Hospitality Industry, Financial Reporting, Hotel Management
Education
University of Delaware
Wyndham Hotel Group August 2015 - Present
Wyndham Hotel Group August 2012 - Present
Wyndham Worldwide June 2012 - August 2012
University of Delaware College of Engineering September 2011 - December 2011
Wyndham Worldwide June 2011 - August 2011
University of Delaware September 2010 - May 2011
Wyndham Worldwide June 2010 - January 2011
Santa Fe Childcare February 2007 - August 2009
Skills
Fluent in Italian, Content Management..., Website Administration, Social Media, Social Media Marketing, Social Networking, Newsletters, Event Planning, Writing, Editing, AP Style, Creative Writing, Blogging, Public Relations, Press Releases, Public Speaking, Adobe Creative Suite, InDesign, Dreamweaver, Photoshop, PowerPoint, Word, Excel, Outlook, Mac, Facebook, Microsoft Office, Microsoft Word, CMS, WordPress, Research, Webmaster Services, Internal Communications, Event Management, Content Management, Spanish, Web Content, Copywriting, Online Marketing, Marketing Communications, Web Content Management, Crisis Communications, Marketing, Advertising, Strategic Communications, Publications, Microsoft Excel, Corporate Communications, Media Relations, Email Marketing
Education
Fairleigh Dickinson University-Florham Campus 2014 — 2017
Master’s Degree, Corporate and Organizational Communications
University of Delaware 2008 — 2012
Bachelor of Arts, Communications/Professional Writing
Dante Alighieri Università Per Stranieri 2010 — 2010
Italian Language and Culture
Wyndham Hotel Group September 2014 - Present
Four Seasons Hotels and Resorts May 2013 - August 2014
Four Seasons Hotels and Resorts January 2013 - April 2013
The Trunk May 2011 - November 2012
The Cunnane Group May 2009 - December 2010
Skills
Customer Service, Writing, Social Media, Microsoft Excel, Microsoft Word, PowerPoint, Prezi, Facebook, Twitter, Event Management
Education
University of Alabama 2008 — 2012
Bachelor of Science (BS), Restaurant and Hospitality Managment
Johnson and Wales University 2010 — 2010
Marriott International December 2013 - Present
Wyndham Hotel Group June 2011 - December 2013
Gaylord Opryland Resort and Convention Center July 2010 - July 2011
Gaylord Opryland Resort and Convention Center January 2008 - July 2010
Gaylord Palms Resort and Convention Center July 2006 - January 2008
Skills
Banquets, Hospitality Management, Meeting Planning, Hospitality Industry, Guest Service, Customer Service, Contract Management, Catering, Restaurant Management, Delphi, Presentations, Proposal Writing, Convention Services, Hotel Booking, Hotels, Hospitality, Guest Service Management, Restaurants, Customer Satisfaction, Property Management..., Pre-opening, Sales, Trade Shows, Hotel Management, Resorts, Tourism, Front Office, Yield Management, Rooms Division, Revenue Analysis, OnQ, Professional Mentoring
Education
University of Central Florida 2000 — 2004
Bachelors of Science, Hospitality Management
Birchwood Hill 2014 - Present
Lake Pearl Wrentham August 2013 - October 2014
The Beechwood Hotel January 2011 - August 2011
Starwood Hotels & Resorts Worldwide, Inc. February 2010 - January 2011
. March 2007 - January 2010
Jordan's Furniture September 2003 - February 2007
Hyatt Hotels Corporation September 2001 - September 2003
Boston Harbor Hotel June 1998 - September 2001
Wyndham Hotel Group March 1997 - June 1998
Infor January 1994 - March 1997
Skills
Catering Sales, Banquets, Restaurant Management, Opening Hotels, Sales, Marketing, Revenue Analysis, Social Media Marketing, Convention Services, Weddings, Meeting Planning, Hospitality Management, Resorts, Hotels, Pre-opening, Hospitality Industry, Fine Dining, Menu Development, Hotel Management, Food & Beverage, Customer Service, Event Management, Corporate Events, Trade Shows, MICROS, Food, Delphi, Training, Wine, Lodging, Social Networking, Facebook, Twitter, Instagram, Management, Customer Satisfaction, Social Media, Caterease, Hospitality, Restaurants, Catering, Event Planning, Tourism, Budgets, Wedding Planning, Marketing Strategy, Parties, Sales Management, Public Relations
Education
University of Massachusetts, Amherst 1982 — 1986
Bachelor's Degree, Isenberg School of Management, Hospitality & Tourism
Wyndham Hotel Group December 2013 - Present
Securitas June 2006 - December 2011
Transit Authority of River City November 2007 - January 2011
Transit Authority of River City May 2003 - November 2007
Diamond Detective Agency August 2001 - May 2006
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Photoshop, Customer Service..., Customer Service..., Customer Service..., Creative Writing, Published Author
Education
The University of Texas at San Antonio 1980 — 1982
NRG Energy October 2014 - Present
InterContinental Hotels Group September 2013 - Present
Wyndham Hotel Group August 2012 - September 2013
InterContinental Hotels Group June 2012 - August 2012
The French Connection Events April 2010 - August 2010
Nelligan Sports Marketing 2010 - 2010
Skills
Hospitality, Event Planning, Hotels, Meeting Planning, Hospitality Industry, Hospitality Management, Time Management, Hotel Management, Trade Shows, Revenue Analysis, New Business Development, Sales, Tourism, Management, Convention Services, Customer Service, Food
Education
The University of Texas at San Antonio 2008 — 2012
Bachelor of Arts in Communication, Public Relations
Katy High School 2005 — 2008
Commune Hotels and Resorts June 2013 - Present
Wyndham Hotel Group November 2012 - June 2013
Capella Hotel Group 2006 - November 2012
Four Seasons Hotels and Resorts 2004 - 2006
Four Seasons Hotels and Resorts 2000 - 2004
Four Seasons Hotels and Resorts 1992 - 2000
Skills
analytical, passion for excellence, results orientated, Hospitality Industry, Hospitality Management, Asset Management, Renovation, Product Launch, Restaurant, Executive Management, Hotel Turnaround, Employee Relations, Construction /..., Marketing Strategy, Sales, Entrepreneurial Skills, Financial Control, General Manager, Restaurants, Hotels, Hospitality, Hotel Management, Forecasting, Analytical Skills, Resorts, Yield Management, Result Oriented, Pre-opening, Food & Beverage, Entrepreneurship, Front Office, Leadership, Revenue Analysis, Opening Hotels, Banquets, Property Management..., Pre-opening experience, Micros, MICROS, Senior Executive..., Luxury Brand Marketing
Education
Washington State University
B.S., Hotel / Restaurant Admin.
University of Idaho
Distinctive Destinations Inc. May 2012 - Present
Peter Island 1992 - 2015
Wyndham Hotel Group February 2011 - January 2012
Aruba Convention Bureau 2007 - 2011
Meeting Resources Inc. 2005 - 2011
PCMA Southeast 2005 - 2007
LA INC August 2001 - July 2004
Omni Hotels 1998 - 2001
Distinctive Destinations 1994 - 1998
Skills
Strategic Planning, Leadership, Hotels, Resorts, Project Planning, Hospitality, Trade Shows, Event Management, Hospitality Management, Event Planning, Hospitality Industry, Contract Negotiation, Business Development, Time Management, Advertising, Meeting Planning, Selling, Sponsorship, Public Relations, New Business Development, Management, Account Management, Marketing Communications, Sales, Budgets, Incentives, Incentive Travel, Tourism, Marketing Strategy, Social Media Marketing, Sales Operations, Food & Beverage, Hotel Management, Marketing, Corporate Events, Customer Service, Leisure, Social Media, Yield Management, Direct Marketing
Education
University of Illinois at Urbana-Champaign 1983 — 1987
BS, Communications
Glenbrook North High School 1979 — 1983
Benchmark Senior Living June 2015 - Present
Wyndham Hotel Group April 2013 - June 2015
Country Club of New Bedford September 2011 - August 2012
Guckenheimer Ent. April 2005 - October 2010
Omni Hotels 2000 - 2005
Skills
Food & Beverage, Food Service, Catering, Menu Development, Restaurants, Restaurant Management, Customer Service, Culinary Skills, Hospitality, Hotels, Leadership, Event Management, Team Building, Management, Training, Food Safety
Education
University of Massachusetts Dartmouth 1982 — 1986
Business
Wyndham Hotel Group September 2013 - Present
Sesuit Harbor House May 2013 - September 2013
University of Massachusetts, Amherst Fine Arts Center January 2013 - May 2013
Chatham Bars Inn June 2011 - October 2011
CONECT March 2011 - July 2011
Skills
Hotels, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Front Office, Revenue Analysis, Resorts, Food & Beverage, Rooms Division, Pre-opening, Micros, Entertainment Management, Microsoft Office, Retail Sales, Employee Training, Catering, Banquets, Event Planning, Customer Service
Education
University of Massachusetts, Amherst 2009 — 2013
Bachelor of Science (BS), Hospitality and Tourism Management and Minor: Sociology
Wyndham Hotel Group April 2015 - Present
Kazmi Trading Corp July 2013 - Present
Wyndham Hotel Group March 2015 - April 2015
Islamabad Diagnostic Center May 2012 - August 2013
Military- Pakistan September 2009 - February 2012
Military-Pakistan August 2007 - September 2009
Military- Pakistan January 2005 - August 2007
Military- Pakistan December 2002 - January 2005
Heavy Industries Taxila (HIT) December 1997 - December 2002
Skills
Management, Hospitality Management, Customer Service, Engineering Management, Military Logistics, Security Management, Contract Management, Procurement, Project Management, Security Operations, Team Management, Presentations, Employee Training, Communication Skills, Microsoft Office, Quality Assurance, Problem Solving, Timely Decision Making, Time Management, Arrange meetings and..., Team Leadership, Internal Controls, Office Management, Coaching, Training
Education
National University of Science and Technology, Islamabad, Pakistan 2008 — 2011
Master's degree, Engineering Management
University of Engineering and Technology, Lahore 1984 — 1988
Bachelor of Science (B.Sc.), Electrical and Electronics Engineering
Wyndham Hotel Group March 2008 - Present
Wyndham Hotel Group July 2004 - March 2008
Wyndham Hotel Group July 2003 - July 2004
Wyndham Hotel Group January 2001 - July 2003
Marsh April 1998 - January 2001
Marsh January 1996 - March 1998
Skills
Food & Beverage, Marketing, Hospitality, Hotels, Human Resources, Salesforce.com, Management, Revenue Analysis, Sales, Customer Service, Front Office, Hospitality Industry, Event Planning, Budgets, Employee Benefits, Yield Management, Employee Relations
Education
University of Delaware
BA
Orlando Magic December 2011 - Present
Orlando Predators 2010 - Present
Walt Disney World October 2009 - April 2012
Wyndham Hotel Group April 1996 - July 2007
Skills
Fully Bilingual..., Scheduling Management, Team-oriented, Team Leadership, Team Management, Finance, Financial Analysis, Loss Prevention, Customer Service, Diversity Training, Operations Management, Fundraising, Marketing, Sales, Event Planning
Education
University of Central Florida 2010 — 2012
B.S.B.A, Finance
Virginia Tech May 2013 - Present
Wyndham Hotel Group July 2011 - June 2013
Starwood Hotels & Resorts Worldwide, Inc. April 2010 - May 2011
Tijuana Flats January 2007 - December 2009
Universal Studios May 2005 - January 2007
Skills
Guest Service, Hospitality Management, Food & Beverage, Resorts, Hotels, Micros, Restaurant Management, Spanish, Point of Sale Systems, Graduate Degree, Kitchen Supervisory..., Research, Published in Trade..., Certified Beer Server, POS, Beer, Certified Specialist of..., Wine, Customer Service, Hospitality, Hospitality Industry, Restaurants, Banquets, Catering, Pre-opening, Event Planning, Revenue Analysis, Culinary Skills, Menu Development, Budgets, Hotel Management, Tourism, Sanitation, Food Quality, Guest Service Management, Fine Dining, Food, MICROS
Education
Virginia Polytechnic Institute and State University 2013 — 2016
Doctor of Philosophy (Ph.D.), Hospitality Administration/Management
University of Central Florida 2009 — 2011
Masters of Science, Hospitality Management
University of Central Florida 2002 — 2006
B.S., Hospitality Management
Wyndham Hotel Group September 2014 - Present
Fein, Such, Kahn & Shepard, PC May 2013 - September 2014
Sherwin-Williams Paints January 2013 - May 2013
Victoria's Secret May 2008 - May 2013
The Ferdinand Family October 2012 - December 2012
Law Office of Steven P. Lombardi, Esq. December 2011 - July 2012
Victoria's Secret October 2011 - February 2012
Skills
Time Management, Customer Service, Training, Management, Retail, Sales, Confidentiality, Microsoft Office, Social Media, Research, Public Speaking, Microsoft Excel, Microsoft Word, Legal Research, PowerPoint, Data Entry, Editing, Westlaw, Google Docs, LexisNexis, Email, Legal Writing, New York foreclosure, New Jersey foreclosure, Foreclosure, Interpersonal..., Outlook, Lenstar, Juris, CLS, Accounts Receivable
Education
University of Maryland College Park 2006 — 2010
Bachelor of Science (B.S.), Family Science
Fairleigh Dickinson University-College at Florham 2011 — 2011
Post-Baccalaureate Certificate, Paralegal Studies
West Morris Mendham High School 2002 — 2006
High School Diploma
Tractor Supply Company March 2012 - June 2014
Wyndham Worldwide March 2007 - October 2011
Wyndham Hotel Group June 2002 - March 2007
Unilever July 1999 - June 2002
Integrated Computer Management July 1996 - June 1999
United States Air Force June 1990 - June 1996
Skills
Data Center, Network Administration, Management, Project Management, ITIL, Leadership, Servers, Vendor Management, SDLC, Windows Server, Disaster Recovery, IT Strategy, Microsoft Exchange, Business Analysis, VPN, Security, Technical Support, Networking, Information Technology, IT Management, System Administration, Windows, Active Directory, Switches, Operating Systems, VMware, Troubleshooting
Education
University of Maryland University College
Computer Science
Fiberprofil Americas June 2008 - Present
Crystal Hospitality, Inc May 1998 - May 2008
Wyndham Hotel Group February 2004 - March 2007
STI Tours February 1993 - October 2006
Travel World December 1989 - September 1996
American Express August 1988 - August 1989
Travel Network June 1978 - July 1988
Skills
Negotiation, New Business Development, Problem Solving, Strategic Planning, Contract Negotiation, Contract Negotiations, Business Strategy, Team Building, Sales Management, Marketing Strategy, Product Development, Microsoft Office, Public Speaking, Public Relations, Change Management, Budgeting, Advertising, Word, Research, Contract Management, Hospitality, Hotels, Mergers, Business Planning, Coaching, Real Estate, Proposal Writing, Account Management, Start-ups, Event Management, Management Consulting, Team Leadership, Purchasing, Supervisory Skills, Budgets, Hospitality Industry, Tourism, Hotel Management, Hospitality Management, Spanish, Resorts, Sales, Operations Management, Recruiting, Marketing, Business Development, Customer Satisfaction, Management, Market Planning, Pricing
Education
University of Miami - School of Business 1974 — 1978
BBA, Business Management/Marketing
Culver Academy 1970 — 1974
Colegio San Carlos, Aguadilla
Wyndham Hotel Group July 2010 - Present
Carlson Hotels Worldwide April 2005 - June 2010
US Franchise Systems 1998 - 2005
Education
University of Georgia - Terry College of Business
BBA, Marketing
Annapolis Marriott Waterfront Hotel April 2013 - May 2015
Thayer Lodging Group December 2009 - March 2013
Wyndham Hotel Group November 2007 - November 2009
Thayer Lodging Group June 2006 - October 2007
Wyndham Hotel April 2005 - May 2006
Crowne Plaza Hotel and Executive Meeting Center November 2002 - March 2005
Thayer Lodging Group February 2001 - November 2002
Skills
Hotels, Hospitality, Hospitality Industry, Hospitality Management, Revenue Analysis, Food & Beverage, Hotel Management, Resorts, Meeting Planning, Catering, Banquets, Event Management, Event Planning, Sales, Leadership, Yield Management, Management, Pre-opening, OnQ, Tourism, Delphi
Education
University of Central Florida 1996 — 2000
B.S.B.A., Accounting
Daniels College of Business July 1993 - July 2014
Daniels College of Business July 2004 - June 2014
Wyndham Hotel Group July 1990 - June 1993
TGIF Texas 1979 - 1989
Holiday Inns Inc. 1975 - 1979
US Navy 1962 - 1965
Skills
Expert Witness Services, Turnarounds, Entrepreneurship, Public Speaking, Restaurant Management, Hotel Management, Restaurant Development, Leadership, Management Development, University Teaching, Marketing, Management, Restaurants, Sales, Budgets, Team Building, Training, Teaching, Recruiting, Hotels, Event Planning, Food & Beverage, Social Networking, Data Analysis, Social Media Marketing, Turn Around Management
Education
University of Denver - Daniels College of Business 1965 — 1966
MBA, Management
University of Denver 1958 — 1961
BSBA MBA, Hote and Restaurant Manaement
Wyndham Worldwide April 2015 - Present
Wyndham Hotel Group September 2014 - March 2015
Wyndham Worldwide June 2014 - August 2014
Hill York May 2006 - June 2013
Skills
Strategic Planning, Microsoft Excel, Microsoft Word, Microsoft Office, Customer Service, Windows, Budgets, Negotiation, Outlook, MATLAB, R, Process Scheduler, Financial Modeling, Matlab
Education
Rutgers Business School 2013 — 2015
Master’s Degree, Quantitative Finance, 3.978
University of Florida 2002 — 2006
Bachelor of Science (B.S.), Mechanical Engineering, 3.6
Wyndham Hotel Group August 2015 - Present
Commune Hotels + Resorts October 2014 - May 2015
Marriott International January 2014 - September 2014
Wyndham Worldwide November 2012 - December 2013
Wyndham Worldwide May 2012 - November 2012
Wyndham Worldwide September 2011 - May 2012
Universal Studios Florida November 2007 - September 2011
Holiday Inn Sunspree January 2007 - October 2007
Community Social Services Government of Canada July 2005 - August 2006
Skills
Microsoft Office, Data Entry, Event Planning, Staff Supervision, Organization, Time Management, Event Management, Highly detail oriented, Scanners, Electronic Filing, Filing, Inventory Management, Delegation, Hotels, System Administration, Social Networking, Team Leadership, Teamwork, Leadership, Menu Development, Food & Beverage, Resorts, Customer Service, Administrative..., Hospitality Industry, Microsoft Word, Hospitality, Customer Satisfaction, Budgets, Hospitality Management, Restaurants, Tourism, Food, Banquets, Training, Management, MICROS, Administration, Catering
Education
University of Central Florida 2008 — 2010
Bachelors of Science, Event Management
Valencia Community College 2006 — 2008
Associates of Art Degree with Honours, General Education
BrainStrong.inc September 2014 - Present
Puerto Rico Department of Education August 2013 - May 2014
Wyndham Hotel Group January 2013 - August 2013
Skills
Banquets, Catering, Concierge Services, Customer Satisfaction, Customer Service, Front Office, Hospitality, Hospitality Industry, Hospitality Management, Hotels, Event Management, Food, Guest Service Management, Food, Athletics, Resorts, Tourism, Bartending, Event Planning, Fine Dining, Food Service, Hiring, Hotel Administration, Hotel Booking, Menu Development, Micros, OnQ, Opening Hotels, Opera, Pre-opening, Property Management..., Reservation, Restaurant Management, Pre-opening experience, Restaurants, Revenue Analysis, Rooms Division, ServSafe, Time Management, Teaching, Wine, Yield Management, MICROS
Education
Universidad del Turabo 2013 — 2018
Doctor of Education (EdD), Educational/Instructional Technology, second year
Universidad del Turabo 2011 — 2013
Master's degree, Athletic Training/Trainer
Universidad de Puerto Rico 2000 — 2005
Bachelor's degree, Secondary Education and Teaching
Wyndham Hotel Group January 2013 - Present
Destination Hotels and Resorts September 2011 - January 2013
Stonebridge Companies August 2010 - August 2011
Four Star Realty September 2009 - July 2010
Vail Marriott Mountain Resort and Spa October 2006 - September 2009
Skills
Mergers & Acquisitions, Contract Negotiation, Acquisitions, Valuation, Real Estate, Negotiation, Sales, Event Planning, Hospitality Management, Hospitality Industry, Customer Service, Residential Homes, Hotels, Financial Analysis, Investments, Property Management, Hospitality, Marketing Strategy, Resorts, Real Estate Development, Microsoft Office, Marketing, Revenue Analysis, Strategic Planning, Hotel Management, Event Management, Budgets, Microsoft Excel
Education
University of Denver - Daniels College of Business 2010 — 2011
MS, Real Estate and Construction Management
University of Arizona 2000 — 2005
BS, Geography and Regional Development
VOILA Hotel Rewards May 2013 - Present
MENSI, The Consulting Group March 2005 - Present
WYNDHAM HOTEL GROUP October 2012 - May 2013
Gansevoort Hotel Group January 2009 - February 2011
Capella Hotel Group 2008 - 2009
WESTIN LE PARADIS, STARWOOD HOTELS & RESORTS March 2007 - January 2008
ARUBA HOTEL & TOURISM ASSOCIATION 2005 - 2007
THE RITZ-CARLTON CO., LLC 1997 - 2005
PUERTO RICO CONVENTION BUREAU January 1999 - January 2003
Puerto Rico Convention Bureau 1998 - 2003
Skills
Event Management, Public Relations, Hotels, Social Media, Hospitality Industry, Resorts, Strategic Planning, Problem Solving, Recruiting, Revenue Analysis, International Sales, Social Media Marketing, DOS, Global E-commerce, Hospitality, Tourism, Customer Service, Marketing Strategy, Market Research, Destination Marketing, Marketing, Banquets, Sales Management, Market Planning, Pre-opening, Meeting Planning, Trade Shows, Marketing Communications, Sales, Yield Management, E-commerce, Teamwork, Hospitality Management, Event Planning, CRM, Management, Catering, Restaurants, Food & Beverage, Leadership, Corporate Events, Customer Satisfaction, Incentives, Budgets, Leisure, Convention Services, Travel Management, Business Travel, Front Office, Hotel Management
Education
University of Phoenix 1997 — 1999
MBA, post-graduate degree / Multicultural Management
Universidad de Puerto Rico 1991 — 1996
BA, Communications & Public Relations
Cognizant Technology Solutions July 2010 - Present
Wyndham Hotel Group 2010 - 2015
Cognizant Technology Solutions November 2007 - July 2010
Skills
ETL, Oracle, PL/SQL, SQL, Informatica, Cognos, Teradata, DB2, Data Warehousing, Unix Shell Scripting, Dimensional Modeling, SDLC, Shell Scripting, Requirements Analysis, Requirements Gathering, Business Analysis, Software Project..., Business Intelligence
Education
University of Kerala 2003 — 2007
Bachelor's Degree, Electronics and Communications Engineering
Union Restaurant September 2015 - Present
La Fabula June 2014 - Present
AC Hotels February 2013 - June 2014
Wyndham Hotel Group June 2012 - September 2012
Skills
Microsoft Office, Español, Inglés, Microsoft Word, Estrategia empresarial, Liderazgo, Trabajo en equipo, Alimentación y bebidas, Turismo, Cocina
Education
BME (Bolsas y Mercados Españoles) 2015 — 2015
Bolsa Online, Banca y servicios financieros
Escuela Internacional Cocina "Fernando Perez" 2011 — 2012
Cooker, Dirección de cocina
Universidad de Valladolid 2008 — 2012
Economics, Economía
BIC Graphic USA September 2014 - Present
BIC Graphic USA May 2011 - August 2014
BIC Graphic USA August 2006 - May 2011
John Q. Hammons Hotels & Resorts June 2005 - April 2006
Omni Hotels May 2004 - April 2005
Wyndham Hotel Group February 2003 - May 2004
Sheraton September 1994 - February 1997
Education
COTEPECOS PROFESSIONAL COLLEGE, San Jose - Costa Rica 1992 — 1994
BILINGUAL EXECUTIVE SECRETARY/PRINCIPLES OF ACCOUNTING
The University of Texas at Austin 2009 — 2009
Practical Conflict & Negotiation
Sharp & Sharp Relationship Coaching LLC May 2006 - Present
Sharp & Sharp Relationship Coaching LLC May 2006 - Present
Women of Power Network August 2010 - October 2011
Wyndham Hotel Group 2007 - 2009
Ernst & Young 2003 - 2007
Skills
Strategic Planning, Self-esteem, Sadie, Radio, Leadership, Non-profits, Social Media Marketing, Social Media, Coaching, Short Films, Management, Training, Motivational Speaking, Team Building, Nonprofits, Entrepreneurship, Microsoft Office, Project Management, Negotiation, Leadership Development, Project Planning, Team Leadership, Customer Service, Community Outreach, Social Networking, Budgets, New Business Development, Management Consulting, Facebook, Public Speaking, E-commerce, Online Marketing, Program Management, Contract Negotiation, Start-ups, Event Planning, Business Planning, Public Relations, Sales Management, Analysis, Mergers & Acquisitions, Outlook, Marketing, Business Strategy, Social Entrepreneurship, Sales, Event Management, Business Development, Organizational..., Fundraising
Education
Relationship Coaching Institute 2006 — 2008
Coaching Certification, Relationships
University of Phoenix 2003 — 2006
Psychology
Union County College 2003 — 2005
Marketing
Chubb Institute of Technology 1998 — 2001
AS, Network Engineering & Data Comm
Union County College
Criminal Justice
Hertz April 2014 - Present
Perfumania November 2012 - Present
Starbucks 2003 - 2004
Wyndham Hotel Group 2002 - 2003
Skills
Retail, Retail Sales, Merchandising, Visual Merchandising, Cashiering, Inventory Management, Store Management, Loss Prevention, Customer Service, Inventory Control, Sales, Time Management
Education
University of Central Florida 2011 — 2013
Bachelor of Science in Business Administration, Accounting
Wyndham Hotel Group July 2013 - Present
Snowstar Designs September 2008 - Present
CRISLIN MUSIC April 1998 - 2012
MASONIC HALL January 1993 - January 1995
FILLMORE AUDITORIUM January 1974 - January 1992
NEW GEORGE'S January 1985 - January 1988
SAUSALITO LIMOUSINE January 1984 - January 1985
Skills
Eco-Friendly Ski Apparel, Black Diamond Skier, Sales & Marketing, Operations Management, Security, Concert Production, Property Management, Caretaker, Singer, Keyboard Musician, Singing, Art, A&R, Theatre, Photography, Photoshop, Sewing, Band
Education
UC Berkeley
Communication and Media Studies
UCSB
Mass Media
Prada May 2013 - September 2013
Google April 2013 - May 2013
Wyndham Hotel Group September 2012 - December 2012
Wyndham Hotel Group 2012 - 2012
Skills
Restaurant Management, Clerical Skills, Supply Chain, Marketing Event Planning, Assisting Executives, Staffing Services, Logistics, Hotels, Front Office, Micros, Guest Service Management, Concierge Services, Yield Management, Hospitality Industry
Education
Louisiana state university at alexandria 2011 — 2012
Mass Communication/Media Studies
University of Louisiana at Monroe 2009 — 2011
Mass Communication/Media Studies
UQAM Université du Québec à Montréal July 2014 - Present
Université du Québec à Montréal January 2012 - Present
Cybele perruques April 2010 - October 2011
Cirque du Soleil June 2011 - September 2011
Cirque du Soleil April 2011 - August 2011
Aveda April 2003 - April 2010
TVA 2008 - 2010
Wyndham Hotel Group 1999 - 2003
Skills
Cosmetology, Artistry, Film, Aesthetics, Styling, Theatre, Fashion, Luxury Goods, Salons, Visual Merchandising, Retail Sales, Editorial, Makeovers, Photo Shoots, Lifestyle, Hair Extensions, Art, Updos, French, Acting, Fashion Shows, Français
Education
Université du Québec à Montréal 2013 — 2016
Baccalauréat, sexologie
Université du Québec à Montréal / UQAM 2011 — 2015
BAC Développement de carrière, Éducation/ Carriérologie
Aveda Academy 2009 — 2010
ACE, Formateur en coloration
Pierre Dupuis 2002 — 2003
DEP, Coiffure
Collège de Maisonneuve 2000 — 2002
DEC, Science humaines (profil psychologie)
Wyndham Hotel Group December 2014 - Present
Wyndham Hotel Group June 2010 - December 2014
Wyndham Hotel Group January 2009 - June 2010
Wyndham Hotel Group June 2006 - December 2008
Cendant Hotel Group July 2004 - June 2006
Cendant Hotel Group June 2000 - June 2004
Pegasus Solutions April 1998 - June 2000
Pegasus Solutions April 1994 - March 1998
Travel Resources Management Group November 1993 - April 1994
CLAS International November 1992 - November 1993
Skills
Strategic Planning, Hospitality Industry, GDS, E-commerce, Online Travel, Hospitality, Hotels, Strategy, Distribution Strategies, Email Marketing, Loyalty Programs, Hospitality Management, Account Management, Yield Management, Strategic Partnerships, Leisure Travel, Resorts, Meeting Planning, Sales, Revenue Analysis, Tourism, Hotel Management, Pricing, Online Marketing, Business Travel, Marketing Strategy, Contract Negotiation, Leadership, Competitive Analysis, New Business Development, Leisure, Sales Management, Food & Beverage, Front Office, Travel Management, Pre-opening, Online Advertising, Forecasting, Market Planning, P&L, Revenue Forecasting, Trade Shows, Income Statement, Analytics, Pricing Strategy, Marketing, Incentives, International Sales, Loyalty Marketing, Franchising
Education
University of Michigan
B.A., Business/Human Resource Mgmt
Mendelson & Associates February 2015 - June 2015
Neman Brothers & Associates, Inc. November 2014 - February 2015
Simply Salad August 2014 - October 2014
Green Screen Downtown July 2014 - October 2014
Wyndham Hotel Group March 2014 - June 2014
Westin Hotels & Resorts November 2013 - June 2014
Studio Center January 2014 - May 2014
Farm Fresh July 2013 - February 2014
Arby's Restaurant Group, Inc. July 2013 - October 2013
The Fresh Diet March 2012 - June 2012
Skills
Social Media, Nonprofits, Public Speaking, Access, Sales, Project Planning, Databases, Music, Logic Pro, Pro Tools, Sound Design, Social Networking, Sound Editing, Editing, Singing
Education
Virginia Commonwealth University 2009 — 2011
Bachelors, Sociology
Tidewater Community College 2008 — 2009
Associate of Science (A.S.), Business Administration and Management, General, 3.1
Pyramind Audio Training 2008 — 2008
Sound Production Certificate, Sound Production
Wyndham Hotel Group June 2012 - Present
Extended Stay Hotels March 2005 - June 2012
InterContinental Hotels Group 2001 - 2005
Marriott International 1998 - 2001
Skills
Account Management, Hotel Management, Hotels, Revenue Analysis, Yield Management, Hospitality Industry, Sales Management, Hospitality, Resorts, Hospitality Management, Banquets, Customer Satisfaction, Customer Service, Food, Front Office, Hotel Booking, Leadership, Lodging, Meeting Planning, Pre-opening, Sales, Tourism, Trade Shows
Education
University of Michigan-Dearborn 1995 — 2001
Bachelor of Business Administration (BBA), Marketing
Wyndham Hotel Group May 2011 - Present
David, Hicks and Lampert Brokerage February 2005 - May 2011
Skills
Hotels, Real Estate, Hospitality, Contract Negotiation, Renovation, Construction, Strategic Planning, Negotiation, Budgeting, Planning, Selling, Sales Management, Advertising, Commercial Real Estate, Location Intelligence, Real Estate Development, Sales, Disposition, Investment Properties, Project Planning, Real Estate Transactions, Customer Service
Education
University of Arizona 2000 — 2004
BS, Business Marketing
University of Arizona, Eller College of Management 2000 — 2004
Bachelor's degree, Marketing
University of Arizona, Eller College of Management
HBSI August 2015 - Present
Wyndham Hotel Group October 2012 - May 2015
ZeroChaos May 2012 - October 2012
Tippi Tales June 2009 - May 2012
Wyndham Hotel Group November 2007 - June 2009
Hotel Booking Solutions January 2006 - December 2006
Starwood Canada November 2003 - March 2005
Starwood Hotels. & Resorts October 2001 - October 2003
Starwood Hotels. & Resorts June 2000 - October 2001
TravelCLICK January 2000 - June 2000
Skills
E-commerce, GDS systems, Online Marketing, Hotels, Account Management, Start-ups, Management, Business Development, Online Advertising, Leadership, Brand Management, Marketing Strategy, Marketing, Sales, Strategic Partnerships, Competitive Analysis, Product Marketing, Strategy, Interactive Marketing, Market Analysis, Web Analytics, Market Planning, Online Travel, Trade Shows, Project Management, Social Networking, Product Management, Integrated Marketing, CRM, SEM, SEO, PPC, Marketing Management, Digital Marketing, Team Building, Digital Strategy, Social Media Marketing, Business Strategy, Marketing Communications, Hospitality Industry, Business Travel, Hospitality, Tourism, Revenue Analysis
Education
University of Cincinnati College of Business
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
Loews Hotels May 2006 - September 2007
Marriott International 2003 - 2006
InterContinental Hotels Group December 2000 - October 2003
Marriott International 1999 - 2000
Starwood Hotels & Resorts Worldwide, Inc. 1998 - 1999
Wyndham Hotel Group 1990 - 1998
Skills
Hotels, Resorts, Rooms Division, Laundry, Front Office, Pre-opening, Spanish, Hospitality Management, Portuguese, Forecasting, Hotel Management, Hospitality, Hospitality Industry, Hiring, Leadership, Food & Beverage, Income Statement, Training, Micros, Restaurants, Employee Relations, Revenue Analysis, Banquets, Customer Satisfaction, Catering, Tourism, Time Management, Fine Dining, Concierge Services, Menu Development, MICROS, P, Restaurant Management
Education
Universidad de Puerto Rico 1990 — 1994
Bachellors, Hospitality Management and Culinary Arts
General Assembly February 2015 - Present
Momentum Worldwide July 2013 - February 2015
Wyndham Hotel Group August 2012 - July 2013
Wyndham Hotel Group June 2011 - August 2012
454 Life Sciences, a Roche Diagnostics Company August 2010 - May 2011
The Syncretics Group July 2009 - April 2010
University of New Haven September 2008 - March 2010
SHRM- University of New Haven student chapter September 2008 - September 2009
University of Iowa Hospitals and Clinics- Department of Neurology May 2007 - May 2008
Skills
Change Management, Organizational..., PowerPoint, Leadership Development, Talent Management, SuccessFactors, Learning Management..., Microsoft Excel, Training Facilitation, Prezi, Consultation Skills, Survey Design, SumTotal, Needs Analysis, Consultative Approach, Vendor Management, Human Resources, Leadership, Strategy, HRIS, Coaching, Onboarding, Organizational..., Employee Engagement, Training
Education
University of New Haven 2008 — 2010
MA, Industrial & Organizational Psychology; Concentration in Organizational Development and Consultation
University of Iowa 2004 — 2008
BA, Psychology, Economics
Wyndham Hotel Group August 2011 - Present
Benchmark Hospitality April 2008 - August 2011
Omni Hotels 2007 - 2008
Wyndham Hotels and Resorts January 2004 - April 2007
Wyndham International January 2000 - December 2003
Skills
Revenue Analysis, Profit Optimization, Labor Management, Hospitality, Hotels, Resorts, Golf Resorts, Golf Sales, Food & Beverage, Demand Forecasting, Revenue Forecasting, Critical Thinking, Strategic Planning, Rooms Division, Tracking, Customer Service, Yield Management, Spa, Hotel Management, Pre-opening, Property Management..., Front Office, Hotel Booking, Opening Hotels
Education
HSMAI 2012 — 2013
Certified Revenue Management Executive, Revenue Management
Universidad del Sagrado Corazón 2002 — 2003
Business Administration and Management, General
Universidad de Puerto Rico 1997 — 2002
Business Administration and Management, General
Travel Leaders April 2015 - Present
Wyndham Hotel Group October 2013 - November 2014
Renaissance Chicago O'Hare Suites September 2006 - October 2013
Skills
Hospitality, Hospitality Management, Hotel Management, Hospitality Industry, Hotels, Revenue Analysis, Yield Management, Resorts, Meeting Planning, Food & Beverage, Banquets, Tourism, Event Management, Front Office
Education
University of Iowa
Bachelor of Science (BS), Communications
Marriott International March 2015 - Present
Marriott International January 2014 - March 2015
Universal Orlando September 2013 - December 2013
The Mall at Millenia January 2013 - August 2013
Loews Hotels May 2012 - June 2013
Wyndham Hotel Group September 2011 - November 2012
University of Central Florida May 2011 - December 2011
Sugar Mommy Cupcakes January 2010 - August 2011
Skills
Sales Management, Sales Process, Outlook, Micros, Microsoft Word, Microsoft Office, Opera, PowerPoint, Microsoft Excel, Prezi, HotSOS, Customer Service, Event Management, Food, Guest Service Management, Hospitality Industry, Hotels, MICROS
Education
University of Central Florida 2010 — 2014
Bachelor's degree, Hospitality and Event Management
Parsippany Hills High School 2006 — 2010
Rosen College
Springfield Computer Center February 2012 - Present
Currently Seeking New Role May 2009 - February 2013
Wyndham Hotel Group February 2009 - August 2012
The Mitchell Family Corporation February 2009 - May 2012
Wyndham Miami Airport Hotel & Executive Meeting Center February 2007 - May 2009
The Wyndham Miami Executive Meeting Center 2007 - 2009
The National Hotel 2004 - 2007
The Palms South Beach & The National Hotel 2001 - 2005
Melbourne Airport Hilton 1991 - 1997
Skills
Hotels, Leadership, Hospitality Industry, Revenue Analysis, Hospitality, Hospitality Management, Hotel Management, Resorts, Facilities Management, Food & Beverage, Restaurants, Tourism, Budgets, Contract Negotiation, Customer Satisfaction, Customer Service, Team Building, Pre-opening, Property Management..., Training, Front Office, Food, P, Hiring, Networking, Teamwork, Management, Troubleshooting, Purchasing, Event Management, Trade Shows, Strategy, Forecasting, Food Service, Supervisory Skills, Team Leadership, Negotiation, Inventory Management, Food Safety, Cost Control, Sales Management, Employee Training, Profit, Cooking, Pricing, Strategic Planning, New Business Development, Event Planning, Marketing Strategy, Delphi
Education
Millburn High School 1976 — 1984
HS Diploma, All
John Jay Collage 1982 — 1983
None, Criminal Justice and Corrections
Union County College 1980 — 1982
Certificate of Compleation, Electrical/Electronics Maintenance and Repair Technology
Wyndham Hotel Group January 2007 - Present
Pfizer Pharmaceuticals 2004 - 2007
Phoenix Life Insurance Company June 2003 - September 2005
Skills
Hotels, Budgets, Strategic Planning, New Business Development, Negotiation, Hospitality, Franchising, Contract Negotiation, Sales Management, Sales, Marketing Strategy, Team Building, Marketing, Business Planning, Management
Education
The University of Connecticut 1999 — 2003
Economics
University of Connecticut 1999 — 2003
B.A., Economics
Aimbridge Hospitality May 2015 - Present
Wyndham Hotel Group October 2014 - May 2015
Wyndham Hotel Group March 2013 - October 2014
Wyndham Hotel Group February 2011 - March 2013
Wyndham Hotel Group May 2010 - January 2011
Skills
Hospitality Management, Hotels, Hotel Management, Hospitality Industry, Hospitality, Revenue Analysis, Resorts, Pre-opening, Front Office, Micros, Rooms Division, Yield Management, Property Management..., Tourism, Guest Service Management, Training, OnQ
Education
University of Houston, C.T. Bauer College of Business 2012 — 2015
Master of Business Administration (MBA)
University of Houston 2006 — 2010
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management
Wyndham Hotel Group April 1998 - Present
Renaissance Hotels July 1992 - March 1998
Skills
Microsoft Office, Customer Service, Negotiation, Real Estate, PowerPoint, Recruiting, Marketing Strategy, Small Business, Event Planning, Event Management, Budgets, Team Building, Hospitality, Training, Coaching
Education
Tuskegee University 1985 — 1992
Master’s Degree, Human Resources Management/Personnel Administration, General
Tuskegee University 1985 — 1992
Master's degree - Human Resources, Business Management/Hospitality Management and Human Resources
JW Marriott February 2015 - Present
Marriott International October 2011 - Present
Park Plaza Hotel April 2006 - October 2011
Prime Hotel 2004 - 2005
Wyndham Hotel Group 2001 - 2005
Wyndham Hotel Group 2000 - 2001
Wyndham Hotel Group February 1998 - October 1999
Days Inn May 1997 - February 1998
Skills
Contract Negotiations, Revenue Management, Customer Relations, Customer Retention, Contract Negotiation, Revenue Analysis, Hotels, Customer Service, Hotel Management, Hospitality Industry, Hospitality, Management, Data Conversion, Hospitality Management, Restaurants, Customer Satisfaction, Trade Shows, Yield Management, Banquets, Negotiation, Event Management, Training, Tourism, Front Office, Resorts, CRM, OnQ, Catering, Food & Beverage, Rooms Division, Sales Management, Convention Services, Meeting Planning, Micros, Leadership, Budgets, Pre-opening, Marketing, Property Management..., Team Building, Sales
Education
University of Wisconsin-Stout 1992 — 1996
UW- Stout, Hospitality & Tourism
Instituto Tecnológico de Monterrey 1994 — 1994
International Business, A
University of Minnesota-Twin Cities 1991 — 1992
General Studies
Wyndham Hotel Group February 2015 - Present
In-State Luxury Wash & Detail August 2014 - June 2015
Thomas Stephen & Company, LLP May 2013 - July 2014
CottonSnaps, Inc. August 2013 - January 2014
City of Roanoke, TX May 2009 - May 2013
Skills
Customer Service, Sales, Marketing, Management, Event Management, Microsoft Office, Strategic Planning, Public Speaking, Sales Management, Negotiation, Marketing Strategy, New Business Development, Hospitality, PowerPoint, Microsoft Word, Leadership, Social Media Marketing, Contract Negotiation, Forecasting, Microsoft Excel
Education
University of Mississippi 2011 — 2015
Business Administration and Management, General
Anne Carlsen Center May 2013 - Present
Wyndham Hotel Group August 2003 - May 2013
Interstate Engineering Inc. June 1997 - August 2003
UPS October 1994 - June 1997
Central Sales, Inc. March 1994 - May 1996
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, PowerPoint, Leadership
Education
University of Mary 2003 — 2005
Master of Business Administration (M.B.A.), Finance, General, 3.8545
University of Jamestown 1992 — 1996
Bachelor of Arts (B.A.), Accounting
University of Jamestown 1992 — 1996
Bachelor of Arts (B.A.), Business Administration and Management, General
Hilton College Station March 2015 - Present
Allied Group April 2014 - March 2015
InterLinc Mortgage Services, LLC March 2009 - April 2014
Aztec Facility Services June 2006 - March 2009
The Woodlands Resort & Conference Center April 2004 - June 2006
Radisson 2001 - 2004
Wyndham Hotel Group December 1992 - January 2001
The Ritz-Carlton Hotel Company LLC 1984 - 1992
Hyatt Hotels Corporation 1978 - 1984
Skills
Recruiting, Employee Benefits, Employee Relations, Performance Management, Policy, Benefits Administration, Management, Human Resources, Training, Payroll, Hotels, Personnel Management, Strategic Planning, Employee Engagement, HR Policies, Deferred Compensation, Onboarding, Team Building, HRIS, Employee Handbooks, ADP Payroll, New Hire Orientations, Talent Acquisition, College Recruiting, Talent Management, Applicant Tracking..., Employee Recognition, Hiring, Employee Training, Administration, Workforce Planning, Job Descriptions, Organizational..., Human Capital, Benefits Negotiation, HR Consulting, Legal Compliance, Employment Law, Succession Planning, Strategic Human..., Internet Recruiting
Education
Conrad Hilton Hotel and Restaurant Management - University of Houston
Hotel and Restaurant Management
The University of Texas at San Antonio
CHRE awarded by American Hotel Motel Assn and the Education Institute, Hotel/Motel Administration/Management, 3.0
Universidad Autónoma de Ciudad Juárez
Administracion de Empresas, Hotel and Tourism, Associate of Arts
CNN Espanol July 2015 - Present
Self Employed Filmmaker September 2013 - Present
Fox International Channels (FIC) September 2014 - July 2015
Encompass Digital Media, Inc. January 2014 - August 2014
The CW/ DC50 TV (Tribune) November 2013 - November 2013
Atlanta Filmworks Studio October 2013 - November 2013
Chili's September 2012 - September 2013
Wyndham Hotel Group September 2010 - May 2012
Innova Entertainment February 2012 - February 2012
Skills
Final Cut Pro, Screenwriting, Grip, Film Production, Production Assistance, DSLR, Customer Service, Short Films, Video Production, HD Video, Video Editing, Film Criticism, Film Editing
Education
Universidad del Sagrado Corazón 2008 — 2013
Bachelor of Comunication, Digital Film Production
Beckfield College January 2012 - Present
Wingate by Wyndham 2009 - 2011
Wyndham Hotel Group 2004 - 2009
Skills
Hotel Management, Hospitality Industry, Hospitality Management, Hospitality, Hotels, Yield Management, Revenue Analysis, Tourism, Pre-opening, Resorts, Food & Beverage, Front Office, Property Management..., Banquets, Rooms Division, College Teaching, Training & Development
Education
University of Houston
Bachelor's Degree, Hotel and Restaurant Management
Wyndham Hotel Group April 2015 - Present
Loews Hotels January 2014 - April 2015
Loews Hotels May 2013 - January 2014
Starwood Hotels & Resorts Worldwide, Inc. August 2008 - April 2013
Starwood Hotels & Resorts Worldwide, Inc. July 2005 - August 2008
Starwood Hotels & Resorts Worldwide, Inc. August 2002 - July 2005
Skills
Hotels, Hospitality Management, Hotel Management, Hospitality Industry, Pre-opening, Hospitality, Resorts, Employee Relations, Property Management..., Labor Relations, Employee Engagement, Succession Planning, Benefits Administration, Recruiting, Onboarding, HRIS
Education
Thiel College
Bachelor of Arts (B.A.), Accounting and Business Administration
Wyndham Hotel Group March 1998 - Present
Holiday Inn Jetport November 1986 - March 1998
Skills
Hospitality, Hospitality Management, Hospitality Industry, Hotel Management, Revenue Analysis, Tourism, Event Management, Event Planning, Customer Service, Public Relations, Strategic Planning, Marketing Communications, Competitive Analysis, Leadership, Microsoft Excel
Education
Buffalo State College
Wyndham Hotel Group February 2014 - Present
Rosen Centre August 2011 - April 2013
Orlando World Center Marriott April 2008 - June 2011
EMCVenues July 2003 - April 2008
ARAMARK Harrison Lodging February 2003 - July 2003
Dolce International February 1996 - February 2003
EARLIER PROFESSIONAL EXPERIENCE September 1987 - February 1996
Skills
Hospitality, Hotels, Conferences, Event Management, Customer Relations, Contract Negotiations, Food & Beverage, Meeting Planning, Hospitality Industry, Hospitality Management, Revenue Management, Resorts, Trade Shows, Sales Management, Account Management, New Business Development, Negotiation, Event Planning, Contract Negotiation, Customer Service, Customer Satisfaction, Meeting Management, Hotel Management, Hotel Contract..., Corporate Events, Catering, Special Events, Conventions, Restaurants, Site Selection, Hotel Site Selection, Guest Service, Conference Management, Budgeting, Direct Sales, Competitive Analysis, Travel Management, Banquets, Guest Satisfaction, Event Marketing, Catering Sales, Site Inspections, Sales Presentations, Incentives, Budgets, Management, Leadership, Yield Management, Tourism, Pre-opening
Education
University of Massachusetts, Amherst 1983 — 1987
Bachelor of Science, Hotel, Restaurant & Travel Administration
Wyndham Hotels: Hotel Galvez & Spa and Tremont House September 2009 - Present
Wyndham Hotel Group 2009 - 2015
Wyndham Hotel Group 2009 - 2015
Wyndham Hotel Group 2009 - 2015
The San Luis Resort Properties January 1990 - August 2009
HOME SALES 1990 - 2009
San Luis Resort January 1990 - December 1990
Sharrettes Enterprise 1987 - 1989
Skills
Referrals, Event Planning, Hospitality, Hotels, Coordination, Meeting Planning, Sales, Hospitality Industry, Corporate Events, Hotel Management, Customer Service, Budgets, Restaurants, Hospitality Management, Resorts, Time Management, Project Planning, Sales Management, Team Building, Food & Beverage, Revenue Analysis, Convention Services, Catering, Negotiation, Contract Negotiation, Event Management, Yield Management, Tourism, Food, Menu Development, Banquets, Marketing, Pre-opening, Front Office, Hotel Booking, OnQ, Property Management..., Rooms Division, Leisure, Lodging, Incentives, Customer Satisfaction, Restaurant Management, Micros, Hiring, Wine, P&L, Revenue Forecasting, Management, Trade Shows
Education
La Marque High School 1982 — 1985
University of Houston-Clear Lake
Twelve Points Wealth Management July 2015 - Present
Passkey March 2006 - March 2015
Wyndham Hotel Group 1999 - 2006
Walt Disney World July 1997 - January 1998
Skills
Concierge Services, Vendor Relations, Client Relations, Hospitality Management, Yield Management, Hotel Management, Resorts, Meeting Planning, Tourism, Food & Beverage, Leadership, Property Management..., Business Travel, Event Management, Revenue Analysis
Education
University of Massachusetts, Amherst 1994 — 1998
BS, Hospitality Managment
Harvard University
Graduate Business Classes
Wyndham Hotel Group September 2014 - Present
Tesoro January 2012 - July 2014
Santa Barbara International Film Festival November 2010 - March 2011
Skills
Public Relations, Facebook, Event Planning, Publicity, Customer Service, Photoshop, Non-profits, Sponsorship, Film Production, Advertising, Social Media Marketing, Human Resources, Screenwriting, Outlook, YouTube, Editing, Television, Leadership, Research, Tumblr
Education
University of California, Santa Barbara 2007 — 2011
Bachelors of Arts, Philosophy, concentration Public Policy and Ethics
Lakewood High School 2003 — 2007
High School Diploma
Tropicana Entertainment - Belle of Baton Rouge October 2014 - Present
Nielsen Audio December 2006 - March 2014
Wyndham Hotel Group 2000 - 2002
Wyndham Hotel Group 2000 - 2002
Skills
Genealogy, Archives, Books, History, Proofreading, Records, Online Research, Training, Temporary Placement, Social Networking, Human Resources, Recruiting, Employee Benefits, Leadership, Research, Teaching, Blogging, Public Speaking
Education
Tulane University
Castelli Real Estate Services January 2014 - Present
Maitri Investments, Inc October 2013 - Present
Privé Jets April 2010 - March 2013
H&R Block November 2008 - May 2009
Progems USA August 2002 - February 2008
Wyndham Hotel Group July 2003 - August 2004
Skills
Accounting, Financial Statements, Financial Reporting, Sales Tax, Financial Accounting, Payroll, Small Business, Petty Cash, Spreadsheets, Preparation, 1099 Preparation, Real Estate, Balance Sheet, Office Management, Full-Charge Bookkeeping, Accountants, Cash Flow, General Ledger, Cash Receipts, Tax, Account Reconciliation, Accounts Payable, Accounts Receivable, Customer Service, English, Invoicing, QuickBooks, Sales, Spanish
Education
Gold Coast Professional School 2013 — 2013
Real Estate Sales Associate
University of Massachusetts, Amherst 1997 — 1998
N/A, Liberal Arts
Brewster Academy 1996 — 1997
Post Grad HS, Wolfeboro, NH
Hebraica Moral y Luces Herzl-Bialik 1991 — 1996
HS
GFLR
GFLR
American Express March 2013 - Present
Wyndham Hotel Group March 2012 - March 2013
Bank of America 2006 - 2009
The Ritz-Carlton Hotel Company LLC 2006 - 2007
Hyatt Corporation 2005 - 2006
Education
NYU- Leonard N. Stern School of Business 2009 — 2011
Master of Business Administration
The University of Texas at Austin 2001 — 2005
Bachelor of Business Administration, Finance
CenturyLink Cognilytics June 2015 - Present
eTouch Systems September 2012 - May 2015
Systech Integrators September 2010 - September 2012
Walgreens June 2009 - September 2010
Wyndham Hotel Group October 2006 - May 2009
Wyndham Hotel Group September 2002 - September 2006
Skills
Business Development, Management, Team Management, SAP, Vendor Management, Recruiting, Business Intelligence, CRM, Business Analysis, Enterprise Software, Outsourcing, Strategy, ERP, Consulting, Account Management, Analysis, Business Process, Software Documentation, Sourcing
Education
la Martiniere Calcutta 1986 — 1998
High School, Computer Science
University of Arizona
Bachelor’s Degree, Engineering Management with System and Industrial Engineering
Wyndham Hotel Group November 2013 - Present
Sage Hospitality September 2010 - October 2013
Paramount Hospitality Management February 2010 - September 2010
Interstate Hotels & Resorts April 1999 - January 2010
Skills
Account Management, Advertising, Banquets, Budgets, Catering, Contract Negotiation, Convention Services, Corporate Events, Customer Satisfaction, Customer Service, Event Management, Event Planning, Food & Beverage, Forecasting, Front Office, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Leadership, Management, Marketing, Marketing Strategy, Meeting Planning, Negotiation, New Business Development, OnQ, Pre-opening, Resorts, Revenue Analysis, Sales, Sales Management, Social Media, Team Building, Tourism, Trade Shows, Yield Management, Lodging, Opening Hotels, Property Management..., Revenue Forecasting, Guest Service Management, Hotel Booking, Rooms Division, Leisure
Education
University of Central Florida
BS, Hospitality Mangement
Wyndham Hotel Group February 2014 - Present
Wyndham Hotel Group June 2012 - February 2014
Wyndham Worldwide 2007 - July 2012
Hollywood Video August 2006 - February 2008
Dollar General April 2003 - July 2006
Skills
Front Office, Hospitality, Event Planning, Employee Relations, New Hire Orientations, Outlook, Customer Service, Food Safety, Administrative..., Event Management, Budgets, Leadership, Management, Hospitality Management, Training, Hospitality Industry, Process Scheduler, Food & Beverage, Restaurants, Revenue Analysis, Sales, Hotels, Microsoft Office, Team Building, Customer Satisfaction, Resorts, Franchising, Meeting Planning, Negotiation, Hiring, Forecasting, Time Management, Catering, Food, Property Management..., Menu Development, Hotel Management, Income Statement, Restaurant Management, Payroll, Guest Service Management, Trade Shows, Insurance, Employee Training, Retail, Food Service, Human Resources, Yield Management, Recruiting, Revenue Forecasting
Education
University of Phoenix-Jersey City Campus 2011 — 2013
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
University of Phoenix - Jersey City Campus 2009 — 2011
Associate of Arts, Business Administration and Management, General
Trumbull Business College 2002 — 2003
WiseTech Global June 2013 - Present
Private Business Consulting September 2012 - May 2013
U.S. Cellular August 2010 - August 2012
U.S. Cellular May 2008 - August 2010
U.S. Cellular June 2002 - May 2008
Wyndham Hotel Group August 1999 - June 2002
Skills
Sales Operations, Account Management, Leadership, Sales Management, Cross-functional Team..., Sales, Team Building, Customer Retention, Telecommunications, Customer Satisfaction, Selling, Retail, Competitive Analysis, Team Leadership, Forecasting, Wireless, Management, Marketing Strategy, Direct Sales, Coaching, Customer Service, B2B, Customer Experience, Leadership Development, Cellular Communications, Time Management, Business Development, Strategic Planning, Inventory Management, Marketing, Project Planning, Training, Merchandising, Product Marketing, Solution Selling, Sales Process, Internet Entrepreneur, Social Media, Social Entrepreneurship, Negotiation, Franchise Consulting, Project Management, Budgets, New Business Development, Operations Management, CRM, Logistics, Supply Chain
Education
Triton College 1999 — 1999
Automotive Engineering Technology/Technician
Danella Hospitality Management 1999 - Present
Coconut Bay Beach Resort & Spa October 2014 - August 2015
Hilton Worldwide June 2014 - October 2014
Carver Hotel Group March 2014 - October 2014
Le Meridien Hotels & Resorts May 2014 - June 2014
The Sheraton Charlotte Hotel March 2014 - May 2014
Cibolo Creek Ranch & Resort April 2012 - September 2013
Pan Pacific Hotels Group June 2010 - January 2012
Wyndham Hotel Group July 2008 - August 2009
InterContinental Hotels Group January 2006 - May 2008
Skills
Hotels, Food & Beverage, Restaurants, Resorts, Renovation, Luxury, Menu Development, Hospitality, Hotel Management, Hospitality Management, Guest Satisfaction, Revenue Management, Hospitality Industry, Restaurant Management, Food, Front Office, Pre-opening, Tourism, Cost Control, Event Management, Team Building, Promotions, Customer Service, Hiring, Negotiation, Forecasting, Property Management, Fidelio, Problem Solving, Opera, Profit, Customer Relations, Micros, Strategic Planning, English, Staff Training, Fine Dining, Yield Management, Budgeting, Guest Service, Public Relations, Inventory Management, Revenue Analysis, Catering, Marketing, Cuisine, Management, Property Management..., Rooms Division, Hotel Booking
Education
University of Denver 1971 — 1975
BA, Sociology, 3.7 GPA
Notre Dame 1966 — 1970
Associate to College Prepatory, Business Administration, Management and Operations, 3.7
Wyndham Hotel Group January 2015 - Present
Wyndham Hotel Group June 2014 - January 2015
Wyndham Hotel Group September 2009 - June 2014
Affinion Group October 2007 - 2009
Affinion Group December 2006 - September 2007
Priceline.com 2003 - December 2006
Priceline.com 2001 - 2003
Priceline.com 1998 - 2001
Courtyard by Marriott 1995 - 1996
Hampton Inn Tuscaloosa 1993 - 1994
Education
University of Alabama 1991 — 1995
Danbury High School 1989 — 1991
Wyndham Hotel Group October 2011 - Present
Medco May 2009 - October 2011
Advantage Business Media April 2008 - January 2009
Sanofi Pasteur April 2002 - March 2008
Aventis Pharmaceuticals June 2000 - May 2002
Roche Labs April 1998 - June 2000
NIH 1996 - 2000
Skills
E-commerce, SEO, Web Design, Project Management, E-business, Business Strategy, Vendor Management, Web Marketing, Strategy, Data Center, Customer Experience, Process Improvement, Leadership, CRM, Servers, Cross-functional Team..., Analytics
Education
University of Maryland College Park
BS, Aerospace Engineering
Hilton Aruba Caribbean Resort & Casino July 2015 - Present
Radisson Aruba December 2009 - July 2015
Wyndham Hotel Group 2007 - December 2009
Westin Aruba May 2006 - June 2007
Wyndham International January 1995 - May 2006
Skills
Market Analysis, Loyalty Marketing, Luxury Lifestyle, Guest Service Management, Resorts, Operations Management, Negotiation, Tour Operators, Hotels, Food & Beverage, Advertising, Competitive Analysis, Incentive Travel, Rooms Division, Retail, Leisure, Airlines, Marketing Strategy, Convention Services, Revenue Analysis, Trade Shows, Casino, Hotel Booking, Front Office, Sales Operations, Sales Management, Property Management..., Tourism, Incentives, Sales, Catering, Hospitality, Market Planning, Contract Negotiation, Pricing, Event Management, Travel Management, Leisure Travel, Lodging, Micros, Meeting Planning, Business Travel, Yield Management, Training, Online Travel, Banquets, Spa, Restaurants, Hospitality Industry, Hotel Management
Education
University of Alabama 1979 — 1984
Communications, Business
Wyndham Hotel Group January 2000 - Present
Dav El Limousine May 1997 - December 2000
Embassy Suites Beachwood April 1996 - May 1997
Fairmont Hotel Chicago April 1994 - April 1996
Hotel Nikko Chicago 1987 - 1990
Skills
Sales, Hotels, Revenue Analysis, Hospitality, Hotel Management, Account Management, Pre-opening, Marketing, Customer Service, Direct Sales
Education
University of Iowa 1981 — 1985
Bachelor of Arts, Art History
Eagle Hospitality June 2012 - Present
MF Assurance May 2012 - Present
Beilinson Advisory Group January 2012 - Present
MMD Acquisition June 1998 - Present
Innkeepers USA November 2008 - April 2012
Innkeepers USA January 2007 - April 2012
Apollo Commercial Finance Inc. January 2007 - October 2010
Pachulski Stang January 1991 - August 2007
Wyndham Hotel Group February 2001 - June 2006
Buchalter Nemer August 1983 - January 1991
Skills
Restructuring, Bankruptcy, Private Equity, Chapter 11, Real Estate, Acquisitions, Debt Restructuring, Valuation, Financial Analysis, Debtors, Turn Around Management, Financial Structuring, Asset Based Lending, Asset Management, Business Valuation, Capital, Corporate Development, Divestitures, Funding
Education
UC Davis Law School 1980 — 1983
J.D, Law
University of California, Davis - School of Law 1980 — 1983
JD, Law
University of California, Los Angeles 1976 — 1980
BA, Political Science
West Covina high school 1972 — 1976
HS, Basics
Verizon Wireless October 2011 - Present
Wyndham Hotel Group March 2011 - September 2011
HSBC Insurance Services 2009 - 2011
HSBC Consumer Lending 2006 - 2009
Miles Kimball - Multi-title Consumer Catalog Co. 2002 - 2006
Ashford.com - Luxury Online Retailer January 1999 - January 2002
Houston Chronicle January 1997 - January 1999
Houston Chronicle January 1990 - January 1997
Skills
Email Marketing, Online Marketing, E-commerce, SEM, SEO, Web Analytics, Direct Marketing, CRM, Integrated Marketing, Affiliate Marketing, Database Marketing, Analytics, Marketing Management, Management, Omniture, PPC, Analysis, Content Management, Marketing Research, Cross-functional Team..., Website Management, eCommerce, Google Analytics, Customer Acquisition, Online Acquisition, Customer Loyalty, Webmaster Services, Brand Loyalty, Marketing, Strategy, Marketing Strategy, Online Advertising, Advertising, Digital Marketing, Segmentation, Digital Strategy, Marketing Communications, Customer Retention, Website Development, User Experience, Competitive Analysis, Product Marketing, Digital Media, Leadership, Web Development, Market Research, Customer Experience, Product Management, Brand Development, Business Strategy
Education
University of Iowa
BBS, Business Administration, Marketing
University of Iowa - Henry B. Tippie College of Business
BBA, Marketing
Wyndham Hotel Group April 2015 - Present
InterContinental Hotels Group 2007 - March 2015
InterContinental Hotels Group May 2004 - August 2007
Skills
Hotels, Hospitality Management, Tourism, Rooms Division, Restaurants, Pre-opening, Restaurant Management, Microsoft Excel, Catering, Resorts, Hospitality, Food, Food & Beverage, Micros, Hotel Management, Social Media, Meeting Planning, Culinary Skills, Fine Dining, Event Management, Hospitality Industry, Customer Service, Public Relations, Front Office, Banquets, PowerPoint, Revenue Analysis, Event Planning, Microsoft Office, Customer Satisfaction, Guest Service Management, Yield Management, Property Management..., Business Travel, Outlook, Travel Management, Hotel Booking, Corporate Events, Budgets, Opera, Menu Development
Education
University of Minnesota-Twin Cities 1993 — 1996
Wyndham Hotel Group February 2014 - Present
Coach January 2012 - September 2013
Software By Design, Inc. November 2009 - January 2012
Barnes & Noble April 2007 - October 2009
Hertz August 2006 - April 2007
Cover-All Technologies 1994 - 1996
Skills
Data Warehousing, Business Intelligence, Databases, Microsoft SQL Server, Microstrategy, Cognos, SQL, Netezza, Java, Business Intelligence..., Web Services, .NET, PL/SQL, Unix, SQL Server, SSIS, Data Modeling, ETL, MicroStrategy
Education
University of Massachusetts, Amherst 1986 — 1991
Bachelor's Degree, Electrical Engineering
LifeLock July 2012 - August 2013
Wyndham Hotel Group July 2011 - July 2012
BlackRock Hosting January 2005 - May 2012
Mutual of Omaha Bank April 2009 - May 2009
Limelight Networks June 2008 - October 2008
Quepasa Corporation February 2007 - April 2008
Charles Schwab January 2004 - December 2004
State Farm September 2003 - December 2003
Sprint January 2000 - December 2002
IBM January 2000 - December 2001
Skills
Virtualization, Active Directory, Linux, Microsoft SQL Server, ITIL, Windows Server, Cisco Technologies, Networking, Security, Solaris, Weblogic, Integration, Disaster Recovery, Unix, Servers, Team Leadership, Network Security, Network Administration, System Administration, F5 BigIP, Palo Alto, Tomcat, LAMP, Management, NetApp Filers, Solr, VMware, Alteon, Dell PowerEdge Servers, HP Blade, AIX, Unix Operating Systems, Amazon Web Services..., MySQL, Data Center, DNS, Apache, Cloud Computing
Education
University of Arizona 1992 — 1998
Computer Science / Computer Engineer
Wyndham Hotel Group January 2014 - Present
Wyndham Hotels & Resorts January 2008 - December 2013
Highgate Hotels 2005 - 2008
Prime Hospitality 2001 - 2005
Wyndham International 1993 - 2000
Skills
Revenue Analysis, Hotel Management, Hospitality, Sales, Hospitality Management, Hospitality Industry, Yield Management, Meeting Planning, Resorts, Hotels
Education
University of Massachusetts Lowell 1990 — 1994
Sociology, Sociology
Wyndham Hotel Group February 2010 - December 2014
Wyndham Worldwide March 2008 - February 2010
Benchmark Resorts & Hotels 2006 - 2008
GF Hotels 2004 - 2006
Bahama Breeze 2003 - 2005
Skills
Revenue Analysis, Yield Management, Tourism, Hospitality, Hospitality Industry, Hotel Management, Banquets, Budgets, Business Travel, Contract Negotiation, Corporate Events, Culinary Skills, Cost Control, Customer Satisfaction, Customer Service, Event Management, E-commerce, Event Planning, Forecasting, Franchising, Guest Service Management, Hiring, Hotels, Leadership, Leisure, Luxury, Management, Meeting Planning, Menu Development, Property Management..., P, Quality Assurance, Resorts, Restaurant Management, Revenue Forecasting, Rooms Division, Sales, Team Building, Sales Management, Travel Management, Training, Negotiation, Operations Management, Public Speaking, Market Planning, Marketing Strategy, Online Travel, Hospitality Management, Online Marketing, Marketing
Education
University of Delaware 1991 — 1994
Business Administration
Boyertown High School 1989 — 1991
PROJECT EUTHENICS, LLC 2008 - Present
Project Euthenics, LLC 2008 - Present
WB Development Services, LLC 2007 - 2008
CNL Hotels & Resorts 2004 - 2007
Wyndham Hotel Group 1995 - 2004
Harrah's Entertainment Inc. February 1995 - July 1997
Education
University of Cincinnati
Bachelor of Architecture (BArch)
Lynden Door October 2011 - Present
Lynden Door November 2007 - September 2011
Chemco Inc. 2001 - 2007
Brenthaven 2000 - 2001
Wyndham Hotel Group 1997 - 1999
Skills
Sales, Sales Operations, Building Materials, Public Relations, Sales Management, Trade Shows, B2B, Account Management, Doors, Marketing Strategy, Key Account Management, Sales Process, Product Development, New Business Development, Marketing, Strategic Planning, Customer Service, Business Development, Team Building, Wood
Education
Trinity Western University 1987 — 1991
Geography
HEI Hotels & Resorts July 2015 - Present
HEI Hotels & Resorts June 2015 - July 2015
Starwood Hotels & Resorts Worldwide, Inc. July 2014 - May 2015
Keaney Hospitality, LLC. May 2013 - May 2015
Wyndham Hotel Group August 2013 - January 2014
Concord Hospitality Enterprises March 2013 - May 2013
HEI Hotels & Resorts January 2010 - March 2013
Starwood Hotels & Resorts Worldwide, Inc. May 2001 - January 2010
Wyndham Hotel Group May 1997 - May 2001
Skills
Recruiting, Hotel Management, Hotels, Hospitality Management, Hospitality Industry, Human Capital, Resorts, Revenue Analysis, Pre-opening, Hospitality, Food & Beverage, Yield Management, Banquets, Catering, Restaurants, Menu Development, Food, Culinary Skills, Cuisine, Lodging, Meeting Planning, Cost Control, Customer Satisfaction, Rooms Division..., Event Management, Leadership, Sales, Forecasting, Menu Engineering, Food Safety, Front Office, Micros, Pre-opening experience, Property Management..., Recipes, OnQ, Income Statement, Opening Hotels, Restaurant Management, Rooms Division, Fine Dining, Banquet Operations, Guest Service Management, Menu Costing, Convention Services, Hotel Booking, Talent Management, Talent Acquisition, Concierge Services, Guest Recovery
Education
University of Cincinnati
Oracle Caribbean July 2013 - Present
Wyndham Hotel Group February 2010 - November 2011
Hotel El Convento March 2003 - June 2010
The Water Club 2001 - 2002
American Heart Association 2001 - 2002
Pinnacle Events 2000 - 2001
Caribe Hilton 2000 - 2001
Hotel San Juan 1992 - 1999
Skills
Event Management, Hospitality, Hospitality Industry, Hospitality Management, Resorts, Corporate Events, Tourism, Training, Front Office, Revenue Analysis, Hotels, Management, Hotel Management, Budgets, Catering, Customer Service, Rooms Division, Team Building, MICROS, Yield Management, Property Management..., Meeting Planning, Hotel Booking, Event Planning
Education
Universidad de Puerto Rico 1988 — 1991
BA, Psychology
Premium Hospitality January 2014 - Present
Newport Hotel Group August 2013 - January 2014
Wyndham Hotel Group June 2007 - August 2013
Tremont House February 1996 - June 2007
Skills
Hospitality Management, Hospitality, Hotels, Hotel Management, Hospitality Industry, Customer Service, Revenue Analysis, Budgets, Event Planning, Event Management, Team Building, Strategic Planning, Project Management, Vendor Management, Public Speaking, Resorts, Food, Pre-opening, Front Office, Yield Management, Rooms Division, Food & Beverage, OnQ, Property Management..., Micros, Microsoft Word, Account Management, PowerPoint, Microsoft Office, Restaurants, Opening Hotels, Food, Microsoft Excel, Outlook
Education
University of Houston 1996 — 1998
Hotel, Motel, and Restaurant Management
Hilton DFW Lakes August 2006 - Present
Kalahari Resorts & Conventions March 2005 - August 2006
Highgate Hotels May 2001 - March 2005
The Entertainment Collaborative 2000 - 2001
Omni Hotels 1998 - 2000
Remington Management Corporation 1998 - 1998
Wyndham Sugar Bay 1996 - 1998
Wyndham Hotel Group 1994 - 1996
American General Hospitality, Inc 1991 - 1993
Skills
Revenue Analysis, Hotels, Hotel Management, Hospitality Industry, Hospitality Management, Hospitality, Resorts, Pre-opening, Yield Management, Budgets, Front Office, Forecasting, Micros, Food & Beverage, Property Management..., Restaurants, Financial Reporting, Rooms Division, OnQ, Accounting, Catering, Strategic Planning, Event Management, Opening Hotels, Banquets, Cost Control, Restaurant Management, Tourism, P&L
Education
The University of Texas at Dallas
Trinity
Wyndham Hotel Group 2010 - Present
Wyndham Hotel Group 2008 - 2010
Starwood Hotels & Resorts Worldwide, Inc. 1999 - 2008
Starwood Hotels & Resorts Worldwide, Inc. 1995 - 1999
Starwood Hotels & Resorts Worldwide, Inc. 1992 - 1995
Starwood Hotels & Resorts Worldwide, Inc. 1985 - 1992
Skills
Hotel Management, Pre-opening, Hotels, Hospitality Industry, Hospitality Management, Resorts, Forecasting, Budgeting, Franchising, Profitability, P&L, Capital Budgeting, Strategic Planning, Hospitality, Financial Modeling, Performance Metrics, Business Analysis, Business Modeling, Excel, Word, PowerPoint, Income Statement, Budgets, Yield Management, Financial Analysis, Microsoft Excel, Revenue Analysis, Finance, Revenue Forecasting, Corporate Finance, Analysis, Opening Hotels, Lodging, Profit, Microsoft Word, Strategic Financial..., Rooms Division, OnQ, Property Management..., Micros, Pricing, Managerial Finance, Front Office, Opera, Food & Beverage, Hotel Booking, Cost Control, Restaurants, Guest Service Management, Banquets
Education
University of Massachusetts, Amherst
Bachelor of Science, Hotel Restaurant & Travel Administration
NYU Stern School of Business August 2013 - May 2015
Wyndham Hotel Group June 2014 - August 2014
World Economic Forum June 2009 - July 2013
Skills
International..., International Relations, Corporate Social..., Policy Analysis, Community Development, Social Entrepreneurship, Strategy, Nonprofits
Education
New York University - Leonard N. Stern School of Business 2013 — 2015
Master of Business Administration (MBA)
University of Ghana 2007 — 2008
Post-baccalaureate studies, Economic Development
University of Pennsylvania 2003 — 2007
Bachelor of Arts (BA), Anthropology
MARITIM Hotels January 2013 - June 2014
Hawaii Convention Center November 2009 - August 2011
Wyndham Hotel Group 2000 - 2009
Spirit Cruises 1995 - 2000
Skills
Hotels, Resorts, Meeting Planning, Hospitality Industry, Hospitality, Trade Shows, Revenue Analysis, Hospitality Management, Tourism, Event Management, Hotel Management, Yield Management
Education
University of Maryland College Park 1982 — 1985
Bachelor of Arts (B.A.), Government and Politics, 3.4
DIRECTV Puerto Rico March 2013 - Present
DIRECTV Puerto Rico February 2004 - March 2013
Wyndham Hotel Group March 2003 - January 2004
Sears, Roebuck and Co. January 2001 - March 2003
Skills
Telecommunications, Call Centers, Television, Business Analysis, Digital Media, Team Leadership, Customer Experience, Customer Service, Social Media Marketing, Microsoft Office, Teamwork, Troubleshooting, Team Building, Spanish, Microsoft Word, Training, Microsoft Excel, Social Networking, Leadership, System Administration, Management
Education
Universidad Del Este
Bachelor's degree, Computer Science
Wyndham Hotel Group June 2012 - Present
Holiday Retirement October 2009 - April 2012
Extended Stay Hotels July 2004 - November 2009
Extended Stay Hotels October 1999 - July 2004
Extended Stay Hotels April 1998 - October 1999
Extended Stay Hotels August 1997 - April 1998
Skills
Leadership, Hospitality, Budgets, Forecasting, Hotels, Hospitality Management, Strategic Planning, Team Building, Customer Satisfaction, Competitive Analysis, Revenue Analysis, Management, P&L Management, Yield Management, Hotel Management, Sales, Catering, Sales Management, Hospitality Industry, Purchasing, Pre-opening, Contract Negotiation, Team Leadership, Income Statement, Recruiting, Resorts, Rooms Division, Banquets, Property Management..., Facilities Management, Food & Beverage, Opening Hotels, Restaurants, Front Office, Financial Analysis, Marketing Strategy, ROMI, Hotel Administration, Marketing, Food Service, Coaching, Hiring, Senior Living, Budgeting, Revenue Management, ROI Accountability, Food Service Management, Recruitment/Retention, Compliance Management, Profit
Education
University of California, Berkeley 1993 — 1997
Bachelor of Arts, Architecture
Forbes Hamilton Management Company September 1998 - Present
Starwood Hotels & Resorts Worldwide, Inc. September 1994 - September 1998
University Centre Hotel October 1990 - September 1994
Holiday Inn August 1988 - October 1990
Winn Dixie Stores August 1987 - August 1988
Wyndham Hotel Group January 1986 - August 1987
Servomation/Aramak August 1983 - December 1985
Skills
Hospitality, Event Planning, Event Management, Customer Service, Hospitality Management, Bilingual Proficiency, Holiday Decor, Recruiting, Team Building, Hotel Management, Hotels, Management, Training, Sales, Hospitality Industry, Marketing Strategy, Public Speaking, Nonprofits, Budgets, Public Relations, Microsoft Office, Fundraising, Strategic Planning, Project Planning, Coaching, Leadership, Opening Hotels, Catering, Supervisory Skills, Banquets, Social Media Marketing, Time Management, OnQ, Social Media, Meeting Planning, Customer Satisfaction, Front Office, Tourism, Resorts, Menu Development, Hiring, Convention Services, Weddings, Service Delivery, Rooms Division, Operational Excellence, Committed to..., Property Management..., Wedding Planning, Hotel Booking
Education
University of Florida 1983 — 1985
Post Baccaleureate Studies, French Language and Literature
Universidad de Puerto Rico 1978 — 1983
Bachelor of Arts (B.A.), Romance Languages, Literatures, and Linguistics
Wyndham Hotel Group May 2015 - Present
Wyndham Hotel Group February 2005 - Present
Skills
Hotels, Hospitality, Hospitality Industry, Yield Management, Franchising, Restaurants, Pre-opening, Food & Beverage, Restaurant Management, Sales Management, Contract Negotiation, Sales
Education
The University of Connecticut 1999 — 2003
Bachelors of Science, Sociology
Wyndham Hotel Group February 2015 - Present
HEI Hotels & Resorts February 2007 - February 2015
Skills
Hospitality Industry, Hospitality, Hospitality Management, Hotel Management, Hotels, Yield Management, Food & Beverage, Resorts, Meeting Planning, Event Planning, Event Management, Property Management..., Tourism, Customer Service, Rooms Division, Revenue Analysis, Pre-opening
Education
District of Columbia School of Law 1991 — 1994
J.D.
University of Hartford 1986 — 1990
Bachelor of Arts (B.A.)
Zenith Education Group March 2014 - September 2015
Zenith Education Group May 2012 - March 2014
Zenith Education Group May 2010 - May 2012
Hilton Worldwide May 2008 - April 2010
Waldorf Astoria Hotels & Resorts February 2006 - April 2008
Wyndham Hotel Group July 2005 - February 2006
Wyndham Hotel Group July 2004 - July 2005
Hyatt Hotels Corporation June 2003 - July 2004
Skills
Public Speaking, Hospitality, Customer Service, Event Management, Event Planning, Coaching, Training, Staff Development, Recruiting, Customer Satisfaction, Team Building, Leadership Development, Career Counseling, Leadership, Employee Relations, Budgets, Higher Education, Front Office, Resume Writing, Teaching, Career Development, CampusVue, Hiring
Education
University of Iowa 1999 — 2003
BA, Journalism and Mass Communication
Jo-Ann Stores, LLC. May 2013 - Present
Lady and the Bear Event Planning April 2013 - Present
Dollar General February 2012 - May 2013
Maumelle Players Community Theatre October 2010 - May 2013
ITT Technical Institute January 2010 - February 2011
Wyndham Hotel Group 2000 - 2001
Skills
Admissions, Enrollment Management, Retaining Customers, College Recruiting, Academic Administration, Event Planning, Public Speaking, Training, Coaching, Interviews
Education
University of Arkansas at Little Rock 2000 — 2006
BA, Radio/TV/Film
Wyndham Hotel Group March 1999 - Present
Education
University of Massachusetts Dartmouth
BS, Finance
Starwood Hotels & Resorts Worldwide, Inc. January 2006 - Present
Wyndham Hotel Group March 1996 - January 2005
Skills
Hotels, Hospitality, Hospitality Industry, Resorts, Hotel Management, Revenue Analysis, Hospitality Management, Pre-opening, Food & Beverage, Location Intelligence, Tourism
Education
University of Alabama 1988 — 1992
Bachelor of Arts (B.A.), Public Relations/Image Management
JetBlue Airways March 2012 - Present
Wyndham Hotel Group August 2011 - March 2012
The Shores Resort & Spa Daytona Beach Florida April 2011 - August 2011
Pre-Flight Service Inc July 2008 - April 2011
Education
University of Central Florida 2007 — 2011
Bachelor of Science, Hospitality Management
Uline August 2006 - Present
Wyndham Hotel Group November 2005 - August 2007
The Walt Disney Company January 2005 - June 2005
Skills
Marketing Strategy, Market Research, Product Management, Advertising, Online Advertising, Brand Development, Market Planning, Marketing Communications, Digital Marketing, Online Marketing, E-commerce, Competitive Analysis, Marketing, Product Marketing, Direct Marketing, Market Analysis, Packaging, B2B, Product Development, Email Marketing, Google Analytics, Direct Mail, Marketing Management, Integrated Marketing, Analytics, Google Adwords, Brand Management, Multi-channel Marketing, Pricing, Lead Generation
Education
University of Illinois at Chicago 2000 — 2004
Bachelor of Science, Marketing, Management
Restaurant Proffesional 1984 - Present
Shining Mountain Golf Course December 2013 - August 2014
Compass Group June 2012 - August 2013
SSP America 2007 - 2012
SSP America 2007 - 2010
Wyndham Hotel Group 2005 - 2007
Interstate Hotels & Resorts 2003 - 2004
Austin's of Woodland Park 1996 - 2002
Skills
Menu Development, Food & Beverage, Food, Culinary Skills, Restaurants, Catering, Restaurant Management, Food Safety, Cooking, FMCG, Hospitality, Hospitality Management, Bartending, Micros, Income Statement, Inventory Management, Operations Management, Retail, Hospitality Industry, New Restaurant Openings, Fine Dining, Multi-unit, P, Team Building, Customer Service, Management, Budgets, Hiring, Customer Satisfaction
Education
South High School, Pueblo , Colorado
University of Central Florida – Rosen College of Hospitality Management
Wyndham Hotel Group March 2014 - Present
Wyndham Hotels and Resorts March 2013 - March 2014
Holiday Inn Hotel & Suites March 2010 - February 2013
Hilton University of Houston July 2007 - September 2009
Skills
Revenue Analysis, Auditing, Accounting, Micros, Front Office, Financial Reporting, Property Management..., Hotels, Hotel Management, Hospitality, Hospitality Industry, OnQ, Hospitality Management, Financial Accounting, Cash Flow, Forecasting, Budgets, General Ledger, Accounts Payable, Accounts Receivable, Internal Controls, Rooms Division
Education
University of Houston 2009 — 2012
Bachelor of Science (B.S.), Hotel and Restaurant Management
University of Houston 2009 — 2012
Minor: Business Administration, Hotel and Restaurant Management
Wyndham Hotel Group August 2012 - Present
Crowne Plaza Houston West - Energy Corridor May 2012 - August 2012
Spring Creek Barbeque January 2011 - May 2012
Skills
Communication, Serving Others, Sanitation, Always Punctual, Satisfaction, Success Driven, Task Driven, Challenge Driven, Food & Beverage, Food Safety, Food Service, Timely Execution
Education
University of Houston 2012 — 2016
Self-employed January 2000 - Present
Hilton Worldwide July 2008 - July 2012
Wyndham Hotel Group May 1984 - January 2000
Skills
Short Sales, Listings, First Time Home Buyers, Sellers, Real Estate, Condos, Single Family Homes
Education
Champions School of Real Estate 2000 — 2000
Real Estate Agent
University of Cambridge 1979 — 1981
Major in Businness
Wyndham Hotel Group March 2013 - Present
Choice Hotels International January 1989 - April 1997
Skills
Sales and Marketing,..., Hotels, Tourism, Hospitality Industry, Revenue Analysis, Hospitality, Yield Management, Hotel Management, Restaurants, Event Planning, Hospitality Management, Sales Management, Meeting Planning, Resorts, Corporate Events
Education
Trident Technical College
aramark December 2008 - Present
reggiano's January 2000 - January 2004
Wyndham Hotel Group May 1993 - November 1996
Skills
very talented award...
Education
University of Houston 1978 — 1983
Associate's degree, Civil Engineering
Wyndham Hotel Group September 2010 - Present
Wyndham Hotel Group December 2009 - September 2010
Wyndham Hotel Group September 2008 - December 2009
Education
Thiel College 1996 — 2000
Bachelor of Business Administration (B.B.A.)