Gaylord Opryland Resort and Convention Center
Industry: Amusement park
DescriptionOpryland USA was an amusement park in suburban Nashville, Tennessee. It operated seasonally from 1972 to 1997, and for a special Christmas-themed engagement every December from 1993 to 1997. During the late 1980s, nearly 2.5 million people visited the park annually. Closed: December 31, 1997 Area: 120 acres Opened: May 27, 1972 Owner: Ryman Hospitality Properties Architectural style: Postmodern Architecture Rides: Grizzly River Rampage, Screamin' Delta Demon,
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Gaylord Opryland Resort and Convention Center Employees
SurveyMonkey April 2013 - Present
Eventbrite June 2010 - April 2013
Eventbrite August 2009 - July 2010
Hyatt Regency San Francisco Airport July 2007 - June 2009
Gaylord Opryland Resort and Convention Center August 2006 - July 2007
Skills
Account Management, Event Management, Event Planning, Customer Service, Social Media, Marketing Strategy, Management, Salesforce.com, Customer Retention, Start-ups, Social Media Marketing, Training, New Business Development, Event Marketing, SaaS, Project Management, Fundraising, CRM, Sales, Customer Satisfaction
Education
University of Central Florida 2002 — 2006
Bachelor, Hospitality Management
Marriott International April 2015 - Present
HEI Hotels & Resorts January 2015 - April 2015
HEI Hotels & Resorts December 2014 - January 2015
Sheraton Nashville Downtown April 2014 - December 2014
Sheraton Nashville Downtown November 2013 - April 2014
Journal Communications Inc. January 2013 - November 2013
ServiceSource International April 2012 - January 2013
Gaylord Opryland Resort and Convention Center May 2011 - April 2012
Skills
Media Relations, Marketing Communications, Social Networking, HotSOS, Hospitality, Facebook, Public Relations, Microsoft Word, Hospitality Industry, PowerPoint, Customer Service, Event Planning, Hospitality Management, Event Management, Hotels, Resorts, Front Office, Hotel Management, Customer Satisfaction
Education
Kentucky Wesleyan College 2006 — 2010
Bachelor of Science (B.S.), Corporate Communications
Eco-Energy LLC. January 2015 - Present
Experis August 2013 - January 2015
Right Management February 2013 - January 2015
Loews Hotels May 2011 - February 2013
Gaylord Opryland Resort and Convention Center May 2009 - May 2011
Walt Disney World Resort August 2007 - April 2010
Target September 2007 - December 2008
Mad Cow Theatre July 2007 - December 2008
Walt Disney World Resort January 2007 - August 2007
Skills
Administration, Office Management, Guest Satisfaction, Hospitality Management, Operations Management, Leadership Development, Research, Human Resources, Outlook, Customer Satisfaction, Training, System Administration, Leadership, Management, Budgets, Microsoft Office, Team Building, Customer Service, Problem Solving
Education
Missouri State University 2002 — 2006
Bachelor of Fine Arts, Musical Theater
Heber Springs High School 1996 — 2000
General Education
Vanderbilt University August 2014 - Present
Vanderbilt University August 2009 - Present
Lagan Technologies 2007 - 2009
Dollar General 2007 - 2007
Gaylord Opryland Resort and Convention Center 2006 - 2007
Liberty Mutual Insurance 2004 - 2006
British Telecom December 1997 - December 2003
Opryland Themepark 1996 - 1997
Skills
PeopleSoft, Employee Relations, Customer Service, Performance Management, Training & Development, Kenexa, Hodes IQ, Taleo, Telecommunications, Training Delivery, Recruitment/Retention, Online Training, High-volume Recruiting, Behavioral Interviewing, Soucing and Selection, Employee Training, Interviews, Recruiting, Human Resources, Training, E-Learning, Talent Acquisition, Leadership, Team Building
Education
University of Ulster 2000 — 2002
Postgraduate Diploma, Human Resource Management
University of Ulster 1995 — 1996
Postgraduate Diploma, Teaching English as a Second or Foreign Language/ESL Language Instructor
University of Glasgow 1990 — 1995
Master of Arts (M.A.), French
Levy Restaurants October 2002 - Present
Levy Restaurants October 2011 - March 2014
Levy Restaurants August 2006 - October 2011
Levy Restaurants August 2006 - August 2011
Levy Restaurants February 2009 - February 2009
Levy Restaurants June 2004 - August 2006
Levy Restaurants February 2006 - February 2006
Levy Restaurants December 2002 - June 2004
Levy Restaurants May 2003 - May 2003
Gaylord Opryland Resort and Convention Center September 1997 - December 2002
Skills
Food & Beverage, Menu Development, Food Service, Catering, Restaurants, Restaurant Management, Banquets, Food, Fine Dining, Hospitality, Hospitality Management, Food Safety, Hospitality Industry, Event Management, Budget Process, Management
Education
Syracuse University 1987 — 1994
Bachelor of Arts (BA), English Language and Literature, General
The Packer Collegiate Insitute 1983 — 1987
High School Diploma, English Language and Literature, General
Gaylord Palms Resort & Convention Center March 2014 - Present
Gaylord Opryland Resort and Convention Center June 2006 - March 2014
Gaylord Palms Resort & Convention Center 2001 - 2006
Starwood Hotels and Resort June 2001 - September 2001
Interstate Hotels/Crossroads Hospitality December 2000 - June 2001
Interstate Hotels/Crossroads Hospitality October 1999 - December 2000
Action Screen Printing (Family Business) March 1994 - October 1999
Holiday Inns Worldwide October 1991 - March 1994
Holiday Inns Worldwide April 1989 - October 1991
Holiday Inn Corporation July 1988 - April 1989
Skills
Pre Opening, Forecasting, Pricing Analytics, Demand Forecasting, Financial Forecasting, Budgeting, Competitive Analysis, Revenue Management, Yield Management, Inventory Management, Revenue Analysis, Pricing, Management, Hotels, Budgets, Analytics, Front Office, Pre-opening, Micros, Resorts, Tourism, Hospitality, Sales, Hospitality Industry, Hotel Management, Leadership, Marketing Strategy, Pricing Strategy, Property Management..., Revenue Forecasting, Rooms Division, Hospitality Management, Lodging, Hotel Booking, Opening Hotels, Food & Beverage, OnQ, Convention Services, Banquets, Meeting Planning, Opera
Education
University of Central Florida - MBA Finance 1986 — 1988
MBA, Finance
University of Central Florida 1984 — 1986
Bachelor of Science Hotel and Restaurant Management, Hotel, Motel, and Restaurant Management
Tulane University 1980 — 1983
Bachelor of Science, Physiological Psychology/Psychobiology
Marriott International December 2013 - Present
Wyndham Hotel Group June 2011 - December 2013
Gaylord Opryland Resort and Convention Center July 2010 - July 2011
Gaylord Opryland Resort and Convention Center January 2008 - July 2010
Gaylord Palms Resort and Convention Center July 2006 - January 2008
Skills
Banquets, Hospitality Management, Meeting Planning, Hospitality Industry, Guest Service, Customer Service, Contract Management, Catering, Restaurant Management, Delphi, Presentations, Proposal Writing, Convention Services, Hotel Booking, Hotels, Hospitality, Guest Service Management, Restaurants, Customer Satisfaction, Property Management..., Pre-opening, Sales, Trade Shows, Hotel Management, Resorts, Tourism, Front Office, Yield Management, Rooms Division, Revenue Analysis, OnQ, Professional Mentoring
Education
University of Central Florida 2000 — 2004
Bachelors of Science, Hospitality Management
Marriott Global Reservation Sales & Customer Care June 2014 - Present
Marriott Global Reservation Sales & Customer Care October 2012 - June 2014
Gaylord Opryland Resort & Convention Center April 2010 - October 2012
Gaylord Opryland Resort and Convention Center June 2009 - April 2010
Hampton Inn- Lafayette, IN August 2007 - May 2009
Homewood Suites- Lafayette, IN August 2007 - May 2009
Skills
Hotels, Rooms Division, Hospitality Management, Hospitality Industry, Hotel Management, Hospitality, Front Office, Food & Beverage, Resorts, Pre-opening, Tourism
Education
Purdue University 2005 — 2009
Bachelor of Science, Hospitality and Tourism Management
Purdue University
Gaylord Opryland Resort and Convention Center May 2014 - July 2014
Healthways Inc. January 2014 - April 2014
Kroger Co May 2013 - August 2013
Doubletree Hotel January 2013 - May 2013
Homewood Suites by Hilton Hotel March 2011 - September 2012
Hilton Hotels Worldwide 2010 - 2012
Skills
Accounts Payable, Acounts Receivable, Accounting Clerk, Customer Service..., Front Office, Hotels, Hotel Management, Hospitality Industry, OnQ, Hospitality Management, Rooms Division, Hospitality, Micros, Property Management..., Revenue Analysis, Resorts, Pre-opening, Food & Beverage, Yield Management, Banquets, Hotel Booking, Opera, Guest Service Management, Catering
Education
Belmont University
Accounting/ Management, Acounting, 3.0
Illinois Central College
Associates, Business Administration and Accounting, 3.0
Limestone Community Highschool
College Prep, College Prep courses, 3.0
Purdue University
Construction Management and Business, 3.0
Uniguest February 2014 - Present
Enterprise Rent-A-Car May 2013 - December 2013
Gaylord Opryland Resort and Convention Center June 2008 - May 2013
Beech High School February 2010 - May 2010
Skills
Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, Customer Service, Teamwork, Financial Analysis, Leadership, Social Media, Public Speaking, Accounting, Time Management, Management, Sales, Account Management
Education
Tennessee Technological University 2010 — 2013
Bachelor of Science (B.S.), Finance
Volunteer State Community College
No Degree, Transfer
Gaylord Opryland Resort and Convention Center September 2013 - Present
Sheraton Music City Hotel July 2013 - September 2013
Marriott International June 2011 - June 2013
Gaylord Entertainment October 2010 - June 2011
Charles Walker Law Office August 2009 - May 2010
Skills
Coordinating Events, Event Planning, Event Management, Hospitality, Meeting Planning, Customer Service, Hospitality Industry, Hospitality Management, Hotels, Social Networking, Marketing, Food & Beverage, Sales, Corporate Events
Education
University of Mississippi 2005 — 2009
Bachelor of Science (B.S.), Family and Consumer Sciences – Emphasis in Hospitality Management
Gaylord Opryland Resort and Convention Center August 2014 - Present
The Ritz-Carlton Hotel Company LLC November 2012 - July 2014
Marriott International January 2012 - November 2012
Marriott's Custom House April 2011 - January 2012
100.7 WZLX August 2010 - November 2011
Nashville Marriott at Vanderbilt September 2009 - August 2010
100.7 WZLX January 2009 - June 2009
Country Music Television September 2008 - November 2008
Skills
Event Planning, Event Management, Social Media, Customer Service, Public Relations, Entertainment, Facebook, Social Media Marketing, Hospitality, Microsoft Office, Social Networking, PowerPoint, Final Cut Pro, Public Speaking, Editing, Hospitality Management, Marketing, Management, Tourism, Corporate Events
Education
University of Massachusetts, Amherst 2004 — 2008
BA, Communications
Beacon Capital Management September 2014 - Present
Drury Hotels September 2012 - September 2014
Gaylord Opryland Resort and Convention Center October 2010 - November 2012
Rodan + Fields February 2010 - February 2011
Ignite Wellness November 2009 - March 2010
Cumberland University 2007 - 2009
Hot Spring Spas of Music City May 2008 - July 2008
Wilson County Convention and Visitor's Bureau May 2007 - July 2007
Skills
Retail, Leadership, Direct Sales, Event Management, Training, Sales, Hospitality Industry, Hospitality, Resorts, Hotels, Front Office, Event Planning, Customer Service
Education
Cumberland University 2004 — 2009
MBA, Business Adminstration
Cumberland University 2004 — 2007
Undergrad, Business Marketing
OHL October 2010 - Present
Ryder System, Inc. May 2014 - August 2015
Omni Hotels July 2013 - May 2014
Gaylord Opryland Resort and Convention Center May 2006 - July 2009
Skills
Mentoring, Negotiation, Logistics, Applicant Tracking..., Supply Chain, Hiring, Sourcing, Employee Relations, Talent Acquisition, Coaching, Full-cycle Recruiting, Process Improvement, Interviewing, TMS, WMS
Education
Tennessee State University 2001 — 2005
BBA, Human Resources
CastleRidge Home Builders 2006 - Present
Gaylord Opryland Resort and Convention Center 2004 - 2006
Metro Nashville Airport Authority 2002 - 2004
Service Merchandise 2000 - 2002
Education
The University of Tennessee at Chattanooga 1991 — 1996
Gaylord Opryland Resort and Convention Center November 2014 - Present
Lipscomb University August 2011 - December 2014
Gaylord Opryland Resort and Convention Center May 2012 - November 2014
Le Cocoa Bean Coffee House July 2009 - November 2010
Hyatt Regency Dearborn June 2010 - August 2010
Skills
Microsoft Office, Lateral Thinking, Agility in Multitasking, Food Service, Communication, Adaco, Microsoft Excel, Events, Analysis, Avero, Hospitality, Customer Service, Event Management, Strategy, Hotel Management, Revenue Analysis, Leadership, Management, Food, Hospitality Management, Teamwork, Time Management, Hospitality Industry
Education
Lipscomb University
Bachelor of Business Administration (BBA), Corporate Management
Marriott International August 2015 - Present
Gaylord Opryland Resort and Convention Center May 2013 - August 2015
Marriott International January 2007 - June 2013
Marriott International July 2001 - January 2007
Marriott International September 2000 - July 2001
Marriott International September 1999 - September 2000
Skills
Talent Acquisition, Budgets, Personnel Management, Leadership Development, Hospitality Management, PeopleSoft, Recruiting, Employee Engagement, Training, Human Resources, Hotel Management, Performance Management, Leadership, Hospitality Industry, Talent Management, Employee Relations
Education
John Jay College of Criminal Justice 1991 — 1993
Master of Public Administration (MPA), Public Administration
State University of New York College at Buffalo 1985 — 1990
Bachelor of Science (BS)
Apria Healthcare October 2012 - Present
Gaylord Opryland Resort and Convention Center April 2010 - October 2012
Gaylord Opryland Resort and Convention Center November 2006 - April 2010
COMMON A Users Group July 2004 - November 2006
Host Communications May 2003 - June 2004
Skills
Sales, Account Management, Business Development, Team Building, Marketing, Cold Calling, Sales Operations, Sales Presentations, New Business Development, Microsoft Excel, Advertising, Management, Leadership, Sales Management, Trade Shows
Education
University of Kentucky 1999 — 2003
Integrated Strategic Communications, Communications
Monarch Beverage June 2015 - Present
Kahn's Fine Wines and Spirits April 2013 - June 2015
Kahn's Fine Wines and Spirits June 2012 - April 2013
Kahn's Fine Wines and Spirits July 2011 - June 2012
Gaylord Opryland Resort and Convention Center February 2010 - April 2011
Gaylord Opryland Resort and Convention Center July 2008 - February 2010
Gaylord Opryland Resort and Convention Center February 2008 - July 2008
Gaylord Opryland Resort and Convention Center November 2007 - February 2008
Mike's Express Carwash January 2005 - November 2007
Skills
Hotels, Event Management, Hospitality, Meeting Planning, Hospitality Industry, Event Planning, Customer Service, Social Media, Food & Beverage, Resorts, Sales, Restaurants, Catering, Marketing, Microsoft Office, Hospitality Management
Education
Butler University 2002 — 2004
Master of Music, Music Performance
Butler University 1998 — 2002
Bachelor of Music, Music Performance
Middletown Hotel Management March 2015 - Present
Ameristar Pinnacle Entertainment September 2013 - January 2015
Georgia World Congress Center/Levy Restaurants August 2011 - June 2013
Chicago Restaurant Partners/ McCormick Place February 2011 - August 2011
MSE Enterprises Food and Beverage, Hospitality Consulting July 2010 - August 2011
Hotel F&B January 2006 - July 2010
Gaylord Opryland Resort and Convention Center June 2004 - July 2010
Gaylord Entertainment 2004 - July 2010
Stouffers October 1981 - June 2003
Marriott Hotels October 1984 - May 2003
Skills
Culinary, Cooking, Restaurants, Catering, Culinary Skills, Menu Development, Banquets, Hospitality Industry, Food Service, Culinary Management, Cuisine, Fine Dining, Pre-opening, Food & Beverage, Food, Training, Food Preparation, Hospitality, HACCP, Gourmet, Sales, Pastry, Hotels, Resorts, Food Safety, Recipes, Seafood, Hospitality Management, Sanitation, Restaurant Management, Cost Control, Food Quality, Wine, Chef, Leadership, Menu Costing, Italian cuisine, Mediterranean, Food Processing, Recipe Testing, Sauces, Food Cost Management, Menu Engineering, Food Cost Analysis, New Restaurant Openings, Pre-opening experience, Culinary Education, Labor Control, Hotel Management, Opening Hotels
Education
The Culinary Institute of America 1979 — 1981
aos, Culinary Arts
The Culinary Institute of America
Associate of Arts (A.A.), Culinary Arts and Related Services
Manual Woodworkers & Weavers September 2012 - Present
The Butler Group July 2011 - September 2011
Darrah and Company December 2009 - June 2011
Gaylord Opryland Resort and Convention Center May 2000 - May 2009
Gaylord Entertainment 2000 - 2009
Applause LLC May 1998 - July 1999
DTR April 1996 - May 1998
9 West Group February 1993 - October 1994
DeLaVoie March 1992 - February 1993
Mansour's Department Store March 1990 - March 1992
Skills
Merchandising, Retail, Product Development
Education
Harding University 1979 — 1983
Bachelor of Arts, Mass Communications
Rock Valley College 1979 — 1979
Hononegah High School
J. Alexander's Corporation 2006 - Present
Tennessee Wine and Spirits June 2003 - August 2006
Gaylord Opryland Resort and Convention Center January 1997 - June 2003
Fleming's Prime Steakhouse & Wine Bar June 2000 - June 2002
Education
Middle Tennessee State University
BA, Independant Studies / Focus on Education
Experient July 2015 - Present
Gaylord Opryland Resort and Convention Center January 2015 - July 2015
Kent State University January 2013 - December 2014
Precision Meetings & Events March 2014 - March 2014
Precision Metalforming Association June 2013 - August 2013
Glenmoor Country Club August 2012 - December 2012
Skills
Hospitality, Event Planning, PowerPoint, Event Management, Hospitality Management, Time Management, Microsoft Word, Microsoft Office, Customer Service, Microsoft Excel, Social Media, Teamwork, Front Office, Food & Beverage, Facebook, Hotels, Public Speaking, Social Networking, Food, ServSafe
Education
Kent State University 2009 — 2014
Bachelor of Science (B.S.), Hospitality Management
Gaylord Opryland Resort and Convention Center May 2014 - Present
The Sanctuary at Kiawah Island Golf Resort August 2010 - May 2014
Great Harvest Bread Company February 2008 - February 2010
Pinehurst Resort October 2006 - August 2007
Skills
Pastry, Showpieces, Plating, Fine Dining, Banquets, Chocolate Work, Cakes, Wedding Cakes, Bread, Sauces, Baking, Chocolate
Education
Johnson & Wales University 2009 — 2010
Bachelor, Food Service Management
Johnson & Wales University 2007 — 2009
Associates, Baking and Pastry Arts
The Uncommon Fashion Group July 2015 - Present
Leib Associates, Inc. Showroom May 2013 - July 2015
fab'rik Atlanta March 2013 - June 2013
Gaylord Opryland Resort and Convention Center January 2012 - June 2012
Cantina Laredo August 2011 - February 2012
Unique Boutique November 2010 - June 2011
Seventeen Magazine March 2010 - May 2010
Skills
Customer Service, Merchandising, Public Relations, Fashion, Fashion Buying, Visual Merchandising, Styling, Fashion Design, Apparel, Retail, Retail Sales, Fashion Illustration, Store Management, Inventory Management, Photoshop, Illustrator, PowerPoint, Microsoft Excel, Microsoft Word, Adobe Creative Suite, Sales Management, Trend, Social Media, Marketing, Trade Shows, Facebook, Customer Satisfaction, Sales, Social Media Marketing, Textiles, Event Planning, Social Networking
Education
Florida State University 2006 — 2010
Bachelor of Science (B.S.) Textiles and Consumer Sciences, Fashion Merchandising
Marriott International January 2014 - Present
Marriott International April 2012 - January 2014
Gaylord Opryland Resort and Convention Center April 2010 - March 2012
Hilton Worldwide December 2009 - May 2010
Gaylord Entertainment May 2003 - April 2010
Auburn University October 2005 - May 2009
Skills
Customer Service, Food, Hospitality, Event Planning, Event Management, Hospitality Management, Catering, Hotels, Front Office, PowerPoint, Hospitality Industry, Resorts, Management, Food & Beverage, Meeting Planning, Convention Services
Education
Auburn University 2005 — 2009
Bachelor of Science (BS), Hotel/Restaurant Management
Ipsos November 2014 - Present
Hyatt Hotels Corporation November 2012 - November 2014
Hyatt Hotels Corporation November 2011 - November 2012
Sync360 August 2011 - March 2012
QFC March 2008 - May 2011
University of Washington Freshman Interest Group September 2008 - December 2008
Gaylord Opryland Resort and Convention Center June 2005 - September 2006
Skills
Customer Service, Problem Solving, Critical Thinking, Merchandising, Analytics, Predictive Analytics, Hotels, Sales, Forecasting, Front Office
Education
Northwestern University 2012 — 2014
Master's degree, Predictive Analytics
University of Washington 2006 — 2010
BA, Economics
Culinary Freight Train Catering May 2015 - Present
Shadworidge Golf Club December 2014 - May 2015
Handlery Hotel San Diego September 2008 - September 2014
Sheraton Music City Hotel March 2006 - June 2008
Hilton Oceanfront Resort April 2004 - March 2006
Gaylord Opryland Resort and Convention Center November 2002 - April 2004
DoubleTree Mission Valley February 2002 - November 2002
McCormick & Schmick's June 1998 - November 2001
Geckos Waterfront March 1998 - February 1999
The University Club of the City of Washington, District of Columbia March 1997 - March 1998
Skills
Culinary, Menu Development, Banquets, Seafood, Food Cost, Restaurants, Menu Design, Fine Dining, Recipes, Cooking, Cuisine, Staff Training, Customer Service, Resorts, Wine, Supervisory Skills, Pre-opening, Team Building, Menu Creation, Culinary Skills, Food, Food Service, Hotels, Hospitality, Hospitality Industry, Rooms Division, Micros, Hospitality Management, Food & Beverage, Catering, Chef, Hiring, Cost Control
Education
Community College of the Air Force 1984 — 2004
A.S, Criminal Justice
Stratford University 1997 — 1999
A.S. Culinary Arts
Slippery Rock University of Pennsylvania 1983 — 1984
Gaylord Opryland Resort and Convention Center April 2015 - Present
Gaylord Opryland Resort and Convention Center January 2001 - Present
Skills
Hospitality Industry, Catering, Hotel Management, Hotels, Resorts, Hospitality, Hospitality Management, Convention Services, Meeting Planning, Event Management, Event Planning, Banquets, Corporate Events, Food, Revenue Analysis, Tourism, Food
Education
The University of Georgia 1994 — 1998
Vanderbilt University April 2015 - Present
Vanderbilt University March 2012 - Present
Destination Nashville January 2010 - March 2012
Destination Nashville July 2007 - January 2010
Gaylord Opryland Resort and Convention Center July 2006 - July 2007
Tri Star Financial Group June 2005 - July 2006
Florida Hospital for Children January 2003 - May 2005
Skills
Marketing, Event Planning, Event Management, Fundraising, Meeting Planning, Management, Program Management, Trade Shows, Budgets, Corporate Events, Hospitality, Time Management, Training, Hospitality Industry, Proposal Writing, Hotels, Sales, Customer Service
Education
Auburn University 1998 — 2002
Human Development and Family Studies
Livingston Logging & Timber Company, Inc. January 2010 - Present
Gaylord Opryland Resort and Convention Center January 2008 - January 2010
Inventive Incentive Productions August 2007 - December 2007
Bally's/Paris November 2005 - June 2007
Grand Casino March 2004 - November 2005
Beau Rivage Hotel and Casino May 2002 - March 2004
Magnolia Travel Agency January 2000 - May 2002
Skills
Key Account Management, Sales Process, Direct Sales, Critical Thinking, Customer Service, Customer Relations, Convention Services, Contract Negotiations, Contract Management, Service Excellence, Event Management, Sales Management
Education
The University of Southern Mississippi 2000 — 2002
Bachelor of Science, Hospitality Management
Jones County Junior College
Associate of Arts, Accounting/Business
Gaylord Opryland Resort & Convention Center November 2014 - Present
Gaylord Opryland Resort and Convention Center December 2013 - November 2014
South Beach Marriott Hotel January 2013 - December 2013
Joe’s Crab Shack Restaurant February 2012 - July 2012
Chili’s Bar and Grill April 2009 - March 2012
University of Alabama at Birmingham August 2011 - December 2011
Skills
Customer Service, POS, Hospitality, Supervising, Menu Development, Banquets, Restaurants, Leadership, Hospitality Management, Customer Satisfaction, Sales, Food & Beverage, Food Service, Training, Restaurant Management, Catering, Hospitality Industry, Hotel Management, Microsoft Office
Education
Florida International University 2013 — 2014
Master of Science (M.Sc.), Hospitality Administration/Management, 4.0 GPA
University of Alabama at Birmingham 2008 — 2011
Bachelor of Arts (B.A.), International/Global Studies
Bridgestone Americas Tire Operations - Bridgestone Mining July 2014 - Present
Gaylord Opryland Resort and Convention Center January 2011 - July 2014
Sheraton Music City October 2009 - January 2011
Starwood Hotels & Resorts Worldwide, Inc. April 2009 - October 2009
Gaylord National Resort and Convention Center February 2008 - April 2009
Morton's The Steakhouse October 2006 - July 2008
Hyatt August 2006 - February 2008
Skills
Delphi, Oracle Applications, Outlook, Microsoft Office, Citrix, HotSOS, Sales, Hospitality Management, Hotels, Catering, Hospitality, Menu Development, Event Planning, Hospitality Industry, Forecasting, Contract Negotiation, Budgets, Convention Services, Management, Meeting Planning, Resorts, Banquets, Food & Beverage, Revenue Analysis, Front Office, Pre-opening, Restaurants, Rooms Division
Education
Florida State University 2002 — 2006
BA, Media Production
ABIG
self employed August 2013 - Present
EOA Architects 2010 - 2013
F. Scott's Restaurant & Jazz Bar March 2009 - February 2010
Gaylord Opryland Resort and Convention Center January 2006 - October 2007
Pan American Electric, Inc. January 1999 - January 2005
Skills
Event Planning, Customer Service, Customer Relations, Event Management, Special Events, Non-profits, Teamwork, Social Media Marketing, Notary Public, Nonprofits, Program Management, Human Resources, Marketing, Customer Satisfaction, Project Planning, Budgets, Microsoft Excel, Microsoft Word, Public Relations, Social Networking, Microsoft Office, Project Management, Fundraising, Hospitality, Process Scheduler, Leadership, Social Media, Time Management, Team Building, Community Outreach, Marketing Communications
Education
Middle Tennessee State University
Middle Tennessee State University
Gaylord Opryland Resort and Convention Center March 2008 - Present
Gaylord Opryland Resort and Convention Center December 2003 - March 2008
Woodlands Resort and Conference Center January 1998 - January 2003
La Bonbonniere Bake Shoppe's January 1996 - January 1998
Hyatt Regency- Denver Tech Center January 1995 - January 1996
Skills
Menu Development, Pastry, Culinary Skills, Sanitation, Hospitality Management, Bakery, Banquets, Hotel Management, Pre-opening, Food, Weddings, Catering, Hospitality Industry, Food & Beverage, Restaurant Management, Cuisine, Chef, Hospitality, Training, Chocolate, Hotels, Desserts, Management, Cooking, Recipes, Cakes, Restaurants, Menu Costing, Resorts, Culinary Management, Fine Dining, Menu Engineering, Pre-opening experience, Opening Hotels, Recipe Testing, Mediterranean
Education
Johnson & Wales University 1992 — 1994
AAS, Pastry
Secret Escapes May 2015 - Present
LivingSocial Escapes November 2012 - November 2014
Travelocity March 2006 - September 2012
Westin La Paloma Resort and Spa 2002 - 2005
Loews Vanderbilt Hotel 1999 - 2002
Gaylord Opryland Resort and Convention Center 1998 - 1999
RADIUS - the global travel company 1994 - 1998
Skills
Online Advertising, Sales, Strategy, Yield Management, Revenue Analysis, Leisure, Hospitality Industry, Hotels, Tourism, Hospitality, Hotel Management, Travel Management, Leisure Travel, Destination Marketing, Hospitality Management, Resorts, Lodging, Sabre, Trade Shows, E-commerce, Pricing, Marketing, Online Travel, Online Marketing
Education
University of Maryland College Park 1987 — 1992
B.A., Political Science and Government
The Energy Co-op August 2015 - Present
B Lab March 2014 - July 2015
Gaylord Opryland Resort and Convention Center January 2013 - October 2013
Ann Taylor Factory Store August 2012 - March 2013
Skills
Microsoft Excel, Social Media
Education
Wharton School, University of Pennsylvania 2008 — 2012
Bachelor of Science (B.S.), Marketing
EXTRA CURRICULAR ACTIVITIES
Gaylord Opryland Resort and Convention Center June 2014 - Present
Gaylord Opryland Resort June 2009 - June 2014
Gaylord Opryland Resort & Convention Center September 2008 - June 2009
Gaylord Opryland Resort & Convention Center June 2005 - September 2008
Skills
Hospitality Management, Hotel Management, Hospitality, Hospitality Industry, Rooms Division, Front Office, Pre-opening, Resorts, Revenue Analysis, Food & Beverage, Micros, OnQ, Yield Management, Restaurants, Budgets, Concierge Services, Corporate Events, Customer Satisfaction, Customer Service, Employee Training, Event Management, Forecasting, Guest Service Management, Hiring, Hotel Booking, Inventory Management, Leadership, Lodging, Management, Marketing, Meeting Planning, Opening Hotels, P&L, Pre-opening experience, Property Management..., Rooms Division..., Team Building, Tourism, Training
Education
Harding University 1985 — 1989
Bachelor of Business Administration (BBA), Marketing
BHS
Chick-fil-A April 2015 - Present
Georgia Press Association & Georgia College Press Association September 2014 - April 2015
A Divine Event December 2013 - September 2014
Six Flags Over Georgia February 2010 - November 2013
Liberty Party Rental, Inc November 2008 - February 2010
Hilton Suites Brentwood April 2008 - October 2008
Gaylord Opryland Resort and Convention Center June 2006 - August 2007
Skills
Entertainment, Hospitality, Event Planning, Event Management, Special Events, Microsoft Office, Operations Management, Training & Development, Social Media, Guest Service, Leadership, Project Management, Entertainment Management, Theme Park Management, Theatre, Musical Theatre, Customer Service, Production Managment, Stage Management, Meeting Planning, Training, Festivals, Theme Parks, Music, Live Events, Corporate Events, Hotel Management, Resorts, Convention Services, Time Management, Sponsorship, Employee Training, Management, Budgets, Customer Satisfaction, Sales, Trade Shows, Tourism, Stage, Social Media Marketing, Private Events, Show Production, Entertainment Industry, Catering, Social Networking, Event Producing, Coordinating Events, Food & Beverage, Hotels, Marketing
Education
Belmont University 2003 — 2006
BM
Truett-McConnell College 2001 — 2003
Loews Hotels August 2015 - Present
Loews Hotels March 2014 - August 2015
Hawks Cay Resort January 2013 - March 2014
Hawks Cay Resort and Marina May 2012 - January 2013
Gaylord Opryland Resort and Convention Center March 2010 - May 2012
Radisson Hotel Opryland, a Gaylord Hotel. March 2007 - March 2010
Gaylord Opryland Resort and Convention Center March 2005 - March 2007
Gaylord Opryland Resort and Convention Center February 2001 - March 2005
Skills
Creative Problem Solving, High Performance Teams, Cross-functional Team..., Organizational..., Leadership Development, Inventory Management, Hotels, Business Strategy, Business Planning, New Business Development, International Business, Pre-opening experience, HotSOS, Revenue Analysis, Customer Service, Rooms Division, Pre-opening, Resorts, Emergency Management, Management, Hospitality, Hospitality Industry, Hotel Management, Customer Satisfaction, Tourism, Front Office, Leadership, Hospitality Management, Opera, SMS, LMS, Micros, Banquets, Opening Hotels, Yield Management, Guest Service Management, Property Management..., Food & Beverage, Rooms Division..., Convention Services, Lodging, Hotel Booking, Menu Development, OnQ, Fine Dining, Concierge Services, Restaurant Management, Meeting Planning, Laundry, NAVIS
Education
IHTTI School of Hotel Management 2000 — 2001
Post Graduate, Hotel Operations, Tourism
The Robert Gordon University 1996 — 1999
BA , Hotel Management, Hotel Operations, Tourism
Opry Entertainment Group January 2015 - Present
Gaylord Opryland Resort and Convention Center July 2007 - January 2015
Gaylord Opryland Resort June 2005 - July 2007
Levy Restaurants September 1999 - June 2005
Sysco Foods 1994 - 1995
Skills
Food & Beverage, Hospitality Management, Catering, Banquets, Menu Development, Marketing, Meeting Planning, Corporate Events, Event Management, Banquet Operations, Rooms Division, Culinary Skills, Resorts, Hospitality, Restaurants, Hotels, Hospitality Industry, Micros, Sanitation, Fine Dining, Restaurant Management, Food Service, Revenue Analysis, Management, Sales, Hotel Management, Food Safety, Front Office, Pre-opening, Convention Services, Yield Management, Event Planning, Wine, Tourism, Cuisine, Food, Opening Hotels, Engaging Public Speaker, Wedding Planning, Menu Engineering, Pre-opening experience, Guest Service Management, Menu Costing, Recipes
Education
Ferris State University 1989 — 1991
AAS, Food Service Management
The Goddard School February 2013 - February 2015
Gaylord Opryland Resort and Convention Center August 2009 - December 2012
New Life Childcare and Preschool January 2009 - May 2009
Terry Matlock School of Performing Arts November 2007 - October 2008
Citizens Banking Corporation June 2001 - November 2007
Skills
Teaching, Customer Service, Limited Spanish, Microsoft Office, Public Speaking, PowerPoint, Microsoft Word, Analysis, Curriculum Design, Limited American Sign...
Education
Baker College of Flint 2004 — 2007
Associate's degree, Early Childhood Education and Teaching
Baker College of Flint
Associate's degree, Early Childhood Education and Teaching
Wyndham Worldwide March 2015 - Present
City Winery October 2014 - April 2015
The Agency Coalition April 2014 - April 2015
International Songwriting Competition/Unsigned Only September 2014 - February 2015
Gaylord Opryland Resort and Convention Center April 2014 - November 2014
The Agency Coalition January 2014 - April 2014
Arby's Restaurant Group, Inc. December 2012 - December 2013
MediaBlvd Magazine June 2013 - August 2013
Skills
Music, Music Industry, Customer Service, Songwriting, Social Media Marketing, Advertising, Marketing, Management, Live Performer, Event Planning, Social Networking, Microsoft Office, PowerPoint, Social Media, Facebook, Time Management, Organization, Collaboration, Market Research, Talent Booking
Education
Ferris State University 2011 — 2014
Bachelor of Science (BS), Music Industry Management
Kalamazoo Valley Community College 2010 — 2011
Hackett Catholic Central 2006 — 2010
High School Diploma
Asurion March 2015 - Present
Asurion September 2014 - March 2015
UHS October 2013 - August 2014
Gaylord Opryland Resort and Convention Center July 2012 - October 2013
Gaylord Opryland Resort and Convention Center July 2012 - October 2012
Transitions Bar and Grill October 2011 - July 2012
Austin Peay State University March 2011 - July 2012
Austin Peay State University August 2010 - May 2012
Austin Peay State University August 2010 - May 2012
Austin Peay State University March 2010 - July 2010
Skills
American Red Cross-..., American Red Cross-..., Adaco, PeopleSoft, Oracle Applications, OnDemand, Time Management, Microsoft Word, Training, Leadership, Management
Education
Austin Peay State University 2008 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Gaylord Opryland Resort and Convention Center May 2005 - Present
Soaring Eagle Casino and Resort January 2000 - January 2005
Education
Farwell Area High School
Central Michigan University
Anderson Hallas Architects, PC June 2015 - Present
Pikes Peak Library District February 2012 - July 2014
Follett Higher Education Group July 2011 - October 2011
Middle Tennessee State University January 2008 - December 2010
Clark’s CheeseSTEAK Factory January 2010 - August 2010
Gaylord Opryland Resort and Convention Center November 2005 - November 2008
Kroger June 2008 - August 2008
James E Walker Library August 2007 - December 2007
Skills
Research, Customer Service, Microsoft Office, Writing, Library, Social Networking, Libraries, Books, Folklore, Spanish, Technical Writing, Teaching, Computer Literate, Writing Skills, Fiction Writing, Anthropology, Cashiering, Clerical Skills, Office Equipment, Windows 8, Project Planning, Events Coordination, Program Development
Education
Middle Tennessee State University 2007 — 2011
Bachelor of Science, Anthropology, 3.75
Aquinas College 2006 — 2006
Gaylord Opryland Resort and Convention Center March 2014 - Present
Purdue Conferences May 2013 - August 2013
86th St Pub May 2012 - August 2012
Purdue Athletic Department August 2011 - May 2012
Skills
Hospitality, Event Planning, Event Management, Management, Sports, Catering, Facebook, Social Networking, Sports Marketing, Social Media, Time Management, Marketing, Hospitality Management, Food & Beverage
Education
Purdue University 2009 — 2013
Bachelor's degree, Hospitality and Tourism Management
Gaylord Opryland Resort and Convention Center September 2012 - Present
Gaylord Opryland Resort & Convention Center August 2011 - September 2012
K Mart July 2009 - August 2011
Red Lobster April 2008 - May 2009
Skills
Proficient in Microsoft..., Communication and..., Strong knowledge and..., Well organized and..., Strong analysis skills., Ability to plan,..., Able to work in a team...
Education
Tennessee State University 2012 — 2014
Bachelor's degree, Health/Health Care Administration/Management
Nashville State Community College 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Medical Office Management/Administration
Kentucky Petroleum Marketers Assocation January 2015 - Present
Ale-8-One Bottling Company March 2013 - December 2014
Gaylord Opryland Resort and Convention Center January 2012 - March 2013
Gaylord Entertainment October 2010 - January 2012
Gaylord Entertainment January 2010 - October 2010
Skills
Event Planning, Public Relations, Graphic Design, Hospitality, Hotels, Hospitality Industry, Resorts, Meeting Planning, Catering, Customer Service, Management, Convention Services, Marketing Strategy, Grassroots Marketing, Corporate Events, Adobe Creative Suite, Mac OS X, Digital Photography, Hospitality Management, Hotel Management, Front Office, Food & Beverage, Banquets, Marketing, Guest Service Management, Trade Shows, Property Management..., Event Management, Tourism, OS X
Education
Morehead State University 2003 — 2008
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
Quixtar Amway Global July 2007 - Present
Rock Solid Security March 2007 - Present
Student at MedVance Institute November 2009 - August 2010
Gaylord Opryland Resort and Convention Center July 2007 - December 2008
Asurion Insurance Services April 2004 - March 2007
Past and Presents March 2003 - April 2004
cookie bouquet 2002 - 2003
Education
MedVance Institute 2009 — 2010
MOA, medical, insurance, business
Volunteer State Community College 2001 — 2003
NA, Communications
Lipscomb University 2002 — 2002
NA, general studies
Freed-Hardeman University 2000 — 2001
NA, general studies
Gaylord Opryland Resort and Convention Center- Marriott May 2009 - Present
Gaylord Wildhorse May 2008 - May 2009
Gaylord Opryland Resort and Convention Center May 2008 - May 2009
Gaylord Opryland 2005 - 2008
Beau Rivage July 1999 - December 2005
Grand Casino Biloxi April 1995 - July 1999
Broadwater Casino and Resort January 1988 - April 1995
Skills
Hospitality Management, Hotels, Hospitality Industry, Food & Beverage, Hospitality, Banquets, Resorts, Pre-opening, Revenue Analysis, Convention Services, Restaurants, Micros, Meeting Planning, Opening Hotels, Event Management, Corporate Events, Guest Service Management, Sanitation, Food Safety, Customer Service, Hiring, Inventory Management, Food Service, Food, Casino, Event Planning, Pre-opening experience, Hotel Management, Leadership
Education
Ashford University 2013 — 2015
Bachelor's degree, Service Management
Dale Carnegie 2008 — 2008
Leadership Training
Mississippi Gulf Coast Community College 1993 — 1996
Associates, Hotel/Restuarant Management
Gulfport High 1983 — 1987
Gaylord Opryland Resort and Convention Center May 2015 - Present
Gaylord Opryland Resort and Convention Center April 2013 - Present
Gaylord Opryland Resort and Convention Center May 2012 - April 2013
Gaylord Opryland Resort and Convention Center August 2011 - May 2012
Hampton Hill Athletic Club January 2010 - July 2011
Skills
Hospitality Industry, Customer Service, Clinical Research, Public Schools, Administrative Support, Hospitality, Social Media, Telephone Skills, Event Management, Training, Hospitality Management, Management, Hotels, Administrative..., Time Management, Tourism, Hotel Management, Front Office, Sales, Event Planning, Microsoft Office, Public Speaking, Resorts
Education
University of South Carolina-Columbia 2007 — 2011
Bachelor's of Arts and Sciences, Experimental Psychology
Emma, Inc June 2015 - Present
American Express September 2012 - May 2015
Gaylord Hotels July 2010 - September 2012
Gaylord Opryland Resort and Convention Center September 2007 - July 2010
Gaylord Opryland Resort and Convention Center October 2005 - September 2007
Emeril's Homebase April 2004 - September 2005
Skills
Account Management, Accounting, Banquets, Budgets, CRM, Contract Negotiation, Catering, Customer Satisfaction, Customer Service, Event Management, Event Planning, Food, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Leadership, Management, Marketing, Meeting Planning, Menu Development, Microsoft Excel, Nonprofits, Payroll, Product Development, Restaurants, Revenue Analysis, Sales, Sales Management, Sales Operations, Strategic Planning, Strategy, Team Building, Time Management, Tourism, Resorts, Training, Food & Beverage, Business Development, Cross-functional Team..., Program Management
Education
University of New Orleans 1999 — 2003
Bachelor of Science, Marketing w/ a Minor in Management
Master Connection Associates
Sales Productivity and Sales Strategies
Yoga Alliance 2007 — 2007
200 Hr Certified Yoga Instructor
Spinning 2011 — 2011
Certified Spin Instructor
The Inside Story LLC December 2014 - Present
Regus November 2011 - January 2015
Let's Talk Franklin Toastmasters Chapter June 2009 - November 2011
Weber-Jones Investmts d/b/a SportClips of TN, AL, Panhandle FL January 2010 - August 2011
Buffalo Wild Wings September 2009 - January 2010
Illusions Salon & Spa May 2008 - June 2009
Gaylord Opryland Resort and Convention Center July 2007 - May 2008
Healing Touch Day Spa January 2003 - April 2006
bridal, specialty services March 1995 - January 2005
Skills
Public Speaking, Community Development, Event Planning, Marketing, Public Relations, Event Management, Fundraising, Leadership, Team Building, Marketing Strategy, Retail, Negotiation, Strategic Planning, Recruiting, Management, Customer Service, Sales Operations, Small Business, Time Management, Training, Sales, New Business Development, Coaching, Sales Management, Customer Relations, Marketing Communications
Education
Pace University-Pleasantville/Briarcliff Campus 1985 — 1987
Associates, Marketing
The Dermal Institute2003-2005
AT&T Mobility July 2004 - Present
Gaylord Opryland Resort and Convention Center November 1998 - July 2004
Education
Trevecca Nazarene University
B.S., Management and Human Relations
Lipscomb University December 2011 - Present
Metro Nashville Public Schools January 2008 - December 2011
Metro Nashville Public Schools 2008 - May 2010
The Law Office of John Cobb Rochford June 2006 - July 2007
Summit Medical Center 2005 - 2006
Gaylord Entertainment 1991 - 2004
Gaylord Opryland Resort and Convention Center 1991 - 2002
Skills
Human Resources, Leadership Development, Employee Relations, Personnel Management, Employee Training, Leadership, Management, Onboarding
Education
Trevecca Nazarene University 2006 — 2007
Master of Arts, Teaching K-6
Lipscomb University 1987 — 1991
Bachelor of Science, Business Management
Arthritis Foundation August 2013 - Present
Sheraton Nashville Downtown January 2013 - August 2013
March of Dimes March 2010 - December 2011
Gaylord Opryland Resort and Convention Center February 2007 - March 2010
Greenspoint Marriott 2004 - 2007
Skills
Event Management, Event Planning, Fundraising, Public Relations, Customer Service, Marketing Communications
Education
Texas A&M University 1999 — 2003
Bachelor of Science (B.S.), Recreation, Park and Tourism Sciences
Parthenon Management Group April 2014 - Present
Parthenon Management Group August 2013 - April 2014
Gaylord Opryland Resort and Convention Center November 2005 - August 2013
Gaylord Entertainment November 2005 - December 2009
Ernest N. Morial Convention Center July 1999 - August 2005
Skills
meeting planning, Hospitality, Hotels, Resorts, Convention Centers, Customer Service, Hospitality Management, Convention Services, Event Management, Event Planning, Meeting Planning, Food & Beverage, Catering, Hotel Management, Property Management..., Banquets, Tourism, Pre-opening, Revenue Analysis, Menu Development
Education
University of New Orleans 1994 — 1999
BS, Marketing
Buca di Beppo March 2012 - Present
Gaylord Opryland Resort and Convention Center September 2010 - January 2012
Gaylord Opryland Resort and Convention Center October 2009 - September 2010
Courtyard Marriott Shelton March 2008 - March 2009
Hotel Northampton February 2007 - April 2008
Holiday Inn East Hartford November 2006 - February 2007
Holiday Inn East Hartford November 2005 - September 2006
Courtyard by Marriott July 2005 - November 2005
Holiday Inn North Haven January 2004 - July 2005
Skills
Hospitality, Catering, Hospitality Industry, Hotels, Resorts, Hospitality Management, Food & Beverage, Sales Management, Time Management, Event Planning, Corporate Events, Team Building, Restaurants, Event Management, Training, Weddings, Sales, Customer Service, Parties, Banquets, Food, Meeting Planning, Trade Shows, Convention Services, Hotel Management, Restaurant Management, Menu Development, Pre-opening, Food Service, Tourism, Opening Hotels, Yield Management, Front Office, OnQ, Property Management..., Customer Satisfaction, Networking
Education
Gateway Community College 2003 — 2005
Hospitality Management
Gaylord Opryland Resort and Convention Center May 2003 - Present
Gaylord Hotels May 2003 - Present
Nautica 2002 - 2003
Blockbuster 2000 - 2002
Fleetguard Inc. 1998 - 2000
MAHLE 1995 - 1998
Hibbett Sporting Goods, Inc. 1994 - 1997
Skills
Customer Service, Microsoft Office, Sales, Hotels, Hospitality, PowerPoint, Hospitality Management, Customer Satisfaction, Recruiting, Team Leadership, Project Management, Process Improvement, Business Development, Event Management, Revenue Analysis, Event Planning, Windows, HTML, Budget, Business Strategy, Convention Services, Training, Hospitality Industry, Management, Marketing, Account Management, Strategic Planning, Social Media Marketing, Microsoft Excel, Hotel Management, Process Scheduler, Leadership, Sales Management, Forecasting, Operations Management, Inventory Management, Team Building, Contract Negotiation, Trade Shows, Social Networking, Budgets, Time Management
Education
Tennessee State University 2008 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
Tennessee Technological University 1998 — 2002
B.S., Personnel and Labor Relations
Walters State Community College 1996 — 1998
Associate of Applied Science, Industrial Technology
Music City Center July 2015 - Present
Nashville Convention Center/Music City Centre April 2013 - June 2015
Marriott International September 2008 - April 2013
Gaylord Opryland Resort and Convention Center 2008 - 2011
Gaylord Opryland Resort and Convention Center June 2006 - September 2008
Gaylord Opryland Resort and Convention Center March 2001 - June 2006
Education
Middle Tennessee State University 1981 — 1985
Gaylord Entertainment Company May 2014 - Present
The Ritz-Carlton Hotel Company LLC August 2013 - April 2014
Gaylord Opryland Resort and Convention Center June 2011 - August 2013
Marriot 2004 - 2013
Gaylord Opryland Resort and Convention Center January 2008 - June 2011
Gaylord Opryland Resort and Convention Center June 2006 - January 2008
Gaylord Opryland Resort and Convention Center September 2004 - June 2006
Skills
Microsoft Office, Daylight (Operations..., Athena/LMS (Lodging..., HotSOS (Maintenance..., Lodging, HotSOS, Hotels, Operations Management, Maintenance & Repair, Catering, Banquets, Resorts, Menu Development, Customer Service, Hospitality
Education
Lipscomb University 1999 — 2004
B.A. Marketing, Marketing, Communication, German
The Grove Park Inn Resort & Spa August 2002 - May 2009
Gaylord Entertainment 2001 - 2002
Gaylord Opryland Resort and Convention Center 2001 - 2002
Opryland Hotel 1977 - 2001
Four Season Mandalay Hotel 1982 - 1983
Loew's Anatole 1981 - 1982
Education
Montreat College 2004 — 2009
MBA, BBA, Business
University of Tennessee-Knoxville 1974 — 1977
BS, Recreation
Gallatin High School 1971 — 1974
Gaylord Opryland Resort and Convention Center October 2004 - October 2007
Skills
Teamwork, Microsoft Excel, PowerPoint, Customer Service, Microsoft Office, Social Media, Leadership
Education
Monmouth University 1997 — 1998
Socail Work and Theatre
Monmouth University 1993 — 1997
socail work and theatre
Sewall Child Development Center September 2015 - Present
Dixon Golf, Inc. March 2015 - Present
Nashville Junior Chamber January 2014 - Present
Gaylord Opryland Resort and Convention Center September 2013 - Present
Toonari News & Media January 2012 - Present
Interactions Marketing January 2007 - Present
Nashville Beer Festival June 2014 - Present
Skills
Event Planning, Public Relations, Social Media, Media Relations, Writing, Marketing Communications, Event Management, Microsoft Office, Editing, Social Media Marketing, Public Speaking, Social Networking, PowerPoint, Press Releases, Word, Facebook, Excel, InDesign, Promotions, Fundraising, Research, Non-profits, Customer Relations, Customer Service, Community Relations, Adobe Creative Suite, Photography, Community Outreach, Advertising, Corporate Communications, Marketing Strategy, Newsletters, Dreamweaver, Problem Solving, Market Research, HTML, Special Events, Crisis Communications, Strategic Communications, Marketing, Volunteer Management, Publicity, WordPress, Microsoft Excel, Nonprofits, Microsoft Word
Education
Saint John Fisher College 2010 — 2011
B.A. Communications, Public Relations
Monroe Community College 2005 — 2006
Associates, Business, Marketing
Pittsford Sutherland High School 1995 — 1999
HS Diploma
Gaylord Opryland Resort & Convention Center March 2013 - Present
Gaylord Opryland May 2007 - March 2013
Gaylord Entertainment 2007 - March 2013
Gaylord Opryland Resort and Convention Center 2007 - March 2013
Gaylord Opryland Resort & Convention Center 2000 - 2007
Skills
Hospitality Industry, Meeting Planning, Hotels, Hospitality, Convention Services, Catering, Food & Beverage, Trade Shows, Hospitality Management, Corporate Events, Event Management, Resorts, Event Planning, Banquets, Hotel Management, Revenue Analysis, Yield Management, Tourism, Sales, Front Office, Pre-opening, Marketing, Social Media Marketing, Restaurants, OnQ, Menu Development, Opening Hotels, Wedding Planning, Rooms Division
Education
Tennessee State University 1989 — 1994
Bachelor's degree, Hotel and Restaurant Administration
Marriott International (Gaylord Hotels) March 2010 - Present
Gaylord Opryland Resort and Convention Center October 2007 - March 2010
Gaylord Opryland Resort and Convention Center March 2005 - October 2007
Gaylord Opryland Resort and Convention Center September 2003 - March 2005
The Inn at Ole Miss (Formerly Alumni Center Hotel) August 2000 - August 2003
Skills
Front Office, Customer Service, Sales, Microsoft Excel, Microsoft Office, Inventory Management, PowerPoint, Microsoft Word, Property Management, Call Center, Leadership, Customer Satisfaction, Training
Education
University of Mississippi 2000 — 2003
Bachelor of Science, Family and Consumer Sciences with Emphasis on Hospitality Management
UPS September 2012 - Present
Gaylord Opryland Resort and Convention Center October 2010 - August 2012
Gaylord Opryland Resort and Convention Center March 2008 - October 2010
Gaylord Opryland Resort and Convention Center February 2007 - March 2008
Skills
Organization, Multi Tasking, Communication, Microsoft Office, Business Analysis, Job Scheduling, Problem Solving, Hospitality
Education
University of Massachusetts Dartmouth 2004 — 2007
Bachelor of Science, Business Management
Franklin Marriott Cool Springs July 2007 - March 2012
Gaylord Opryland Resort and Convention Center January 2006 - March 2007
Gaylord Opryland Resort and Convention Center March 1999 - June 2005
Gaylord Opryland Resort and Convention Center June 1996 - March 1999
Skills
Hotel Administration, Hospitality Consulting, Hospitality, Catering, Wedding Planning, Hotel Management, Food & Beverage, Customer Service, Convention Services, Event Management, Public Relations, Corporate Events, Revenue Analysis, Sales, Restaurants, Tourism, Hospitality Industry
Education
University of Tennessee at Martin 1988 — 1990
College of Home Economics, Nutrition & Dietetics
Middle Tennessee State University 1985 — 1988
College of Engineering, Aerospace
Nashville International Airport August 2014 - Present
Tennessee State January 2012 - January 2015
Gaylord Opryland Resort and Convention Center January 2012 - January 2013
Convenient Stores January 2007 - January 2012
Skills
Microsoft Office, Management, Customer Service, Microsoft Excel, Leadership, Sales, Microsoft Word, PowerPoint
Education
Tennessee State University 2012 — 2015
Bachelor of Science (B.S.), Electrical Engineering
Tennessee State University 2012 — 2015
Bachelors of Science, Electrical Engineering