Xerox HR Services
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Xerox HR Services Employees
Xerox HR Services June 2013 - September 2013
EDS Corporation May 2005 - March 2008
Hay Group November 2004 - May 2005
CDI Corporation May 2003 - October 2004
Commerce National Insurance September 2002 - February 2003
Love, Douglas, & Pope February 2001 - June 2002
Northern Trust Retirement Consulting January 2000 - January 2001
Towers Perrin March 1997 - June 2000
Bear Corwin Insurance Agency January 1995 - January 1996
Manulife Financial January 1990 - January 1994
Skills
HRIS Database Management, Lawson HRIS, SAP Project Management, ADP HRB, Vendor Management, Health Insurance, Life Insurance, Project Planning, CRM, New Hire Orientations, Employee Relations, ADP Payroll, Analysis, Benefits Administration, Employee Benefits, Human Resources, Training, Outsourcing, Leadership, Customer Service, Project Management, Onboarding, Performance Management, Process Improvement, Software Documentation, HRIS, Management, Team Building
Education
Chestnut Hill College 1985 — 1988
Bachelor's Degree, English Language and Literature/Letters
Xerox HR Services January 2003 - Present
Ascend One January 1996 - January 2003
Ingram Entertainment February 1992 - December 1995
Skills
Management, Sales, Business Analysis, Strategic Planning, Vendor Management, Team Leadership, Merchandising, SDLC, Project Management, Team Building, Leadership, Leadership Development, Training, Customer Service, Team Management, Program Management, Analysis, Cross-functional Team..., Instructional Design, Virtual Teams, Microsoft Office, Technical Writing, Software Implementation, Music, Cross Functional Team..., Cross-cultural Teams
Education
Elim Bible Institute and College 1987 — 1990
Bible Major, Pastoral Counseling and Specialized Ministries
The King’s College
Personal Learning / Continuing Education
Howard Community College
MS Office Suite
American Management Association
Continuing Education
On The Job Training (OJT)
System Source Learning Center
Continuing Education
Xerox HR Services 2014 - Present
Dell March 2013 - May 2014
Wipro BPO March 2012 - March 2013
OptumInsight July 2011 - March 2012
Wipro BPO October 2008 - July 2011
Convergys 2006 - 2008
Hewitt Associates August 1999 - July 2005
Everest Group May 2004 - May 2005
Consumer Credit Counseling Service 1991 - 1994
Skills
BPO, Outsourcing, Project Management, Organizational..., Process Improvement, CRM, Strategic Planning, Cross-functional Team..., Employee Benefits, Human Resources, Management, Program Management, Strategy, Business Process, Leadership
Education
Lamar University 1984 — 1989
Bachelor of Science (B.S.), Business/Corporate Communications
Aon Hewitt May 2014 - Present
Xerox HR Services March 2010 - May 2014
Fidelity Investments September 2008 - December 2009
Diversified Investment Advisors October 2006 - September 2008
Fidelity Investments March 2002 - October 2006
KPMG May 1999 - March 2002
EDS (now HP Enterprise Services) September 1998 - April 1999
Automotive Service Association November 1995 - September 1998
Skills
Retirement, Benefits, Outsourcing, Investments, Employee Benefits, Internal Communications, Defined Benefit, Writing, Management, CRM, Strategy, Strategic Communications, Strategic Planning, Change Management, Project Management, Business Development, Leadership
Education
Southern Methodist University 1991 — 1995
Bachelor of arts, political science
Xerox HR Services May 2015 - Present
NFP September 2014 - May 2015
Deloitte April 2014 - September 2014
Aon Hewitt July 2013 - November 2013
TCS 2008 - May 2013
Accenture January 2007 - April 2008
Dick's Sporting Goods 2005 - 2006
Melon 2002 - 2005
PaineWebber 2000 - 2001
National City Bank 1997 - 2000
Skills
BPO, Payroll, Integration, Performance Management, Employee Relations, Human Resources, BPO Sales, PeopleSoft, SAP, Outsourcing, Service Delivery, Deferred Compensation, SAP HR, Business Transformation, Business Process, HRIS, Employee Benefits, Training, Management
Education
Case Western Reserve University 1998 — 2000
MBA, Finance
Case Western Reserve University 1998 — 2000
Master of Business Administration (MBA), Accounting and Finance
HORAN January 2014 - Present
Xerox HR Services March 2010 - January 2014
Sibcy Cline Relocation Services September 2006 - March 2010
National City Bank, First Franklin Financial Corporation February 2003 - September 2006
Haverstick Consulting January 2002 - February 2003
PricewaterhouseCoopers May 1998 - January 2002
Skills
Leadership, New Business Development, Sales Management, Market Research, Outsourcing, Sales Process, Change Management, Team Building, Real Estate, CRM, Consultative Selling, Strategic Planning, Contract Negotiation, Management Consulting, General Management, P&L Responsibility, Emerging Growth..., Stand-alone Start-up..., Internal Start-up..., Innovation, Go-to-Market Strategy, Entrepreneurialism, Venture Capital, Private Equity, Healthcare, Insurance, Mortgage Banking, Commercial Finance, Commercial Leasing, Life & Health Insurance...
Education
University of Cincinnati 1996 — 2002
Ph.D., Interdisciplinary Business Studies
Washington State University 1995 — 1996
MA, Organizational Communication
University of Cincinnati 1985 — 1989
BFA, Telecommunications
St. Xavier High School
Xerox HR Services December 2011 - Present
Mercer HR Services September 2006 - November 2011
Mercer 2006 - November 2011
General Board of Pension and Health Benefits of the United Methodist Church 2003 - 2006
Skills
Pensions, Client Communications, Benefits Administration, Benefits, Process Improvement, Employee Benefits, Human Resources, Software Documentation, Employee Training, Management, PeopleSoft, HRIS, Vendor Management
Education
Jacksonville State University 1990 — 1995
Bachelor of Arts, Languages, Speech, Linguistics
Oxford High School
Advanced
Benefitfocus August 2015 - Present
Xerox HR Services August 2010 - Present
ExcellerateHRO April 2005 - November 2010
Towers Perrin January 1995 - March 2005
Skills
SaaS, Manage Client..., Strengthening Client..., Maintaining Strong..., Outsourcing, New Business Development, Process Improvement, Team Leadership, Project Planning, Offshoring, Operations Management, Account Management, Project Management, HRIS, Software Implementation, Benefits Administration, Team Management, BPO, Human Resources, Program Management, Employee Relations, CRM
Education
Boston University
St.Johns International School
herronpalmer LLC October 2014 - Present
Xerox HR Services January 2014 - October 2014
Xerox August 2010 - October 2014
ExcellerateHRO / EDS April 2005 - July 2010
Towers Perrin April 2003 - March 2005
Towers Perrin Benefit Administration Solutions 2000 - March 2005
Towers Perrin January 1998 - January 2000
Towers Perrin June 1996 - January 1998
Skills
Employee Benefits, Benefits Administration, Vendor Management, Marketing, Human Resources, Performance Management, Change Management, Sales Operations, Sales, Process Improvement, Defined Benefit, Management, Talent Acquisition, HRIS, Account Management, Talent Management, Leadership
Education
Temple University 1988 — 1996
Ph.D., English Literature
Rosemont College 1984 — 1988
Bachelor of Arts (BA), English Literature and French Literature, Summa cum laude
Castlight Health January 2014 - Present
Xerox HR Services May 2012 - January 2014
SHPS January 1998 - May 2012
Arbor Associates 1998 - 2001
Skills
Employee Benefits, Leadership, Healthcare, Account Management, Vendor Management, Strategic Planning, Health Insurance, Benefits Administration, Team Building, Process Improvement, Human Resources, Performance Management, Change Management, Insurance
Education
Drexel University - LeBow College of Business
MBA, BS
Xerox HR Services 2005 - Present
Buck Consultants January 2008 - March 2009
Skills
Employee Benefits, Proposal Writing, Marketing, Strategic Planning, Strategy, Leadership, Insurance, Business Development, Training, CRM, Budgets, Performance Management, Management Consulting, Change Management, Project Management, Outsourcing, Consulting
Education
University of California, Los Angeles
Towers Watson February 2014 - Present
Xerox May 2013 - January 2014
Xerox January 2011 - May 2013
Xerox, HR Services August 2010 - January 2011
ExcellerateHRO January 2008 - July 2010
ExcellerateHRO April 2005 - December 2008
Towers Perrin 1992 - 2005
Skills
Vendor Management, Performance Management, HRIS, Program Management, PeopleSoft, Employee Benefits, Benefits Administration, Product Development, Project Management, Analysis, Integration, CRM, Recruiting, Call Centers, Training
Education
The College of William and Mary - The Mason School of Business 1990 — 1992
MBA
Cornell University 1985 — 1989
BS, Industrial and Labor Relations