Lumos Networks
Industry: Company
DescriptionLumos Networks is a fiber optic network service provider in the Mid-Atlantic region serving carrier, enterprise, and data center customers in Virginia, West Virginia, North Carolina, South Carolina, Georgia, Pennsylvania, Maryland, Ohio, and Kentucky. Headquarters: Waynesboro, Virginia, VA CEO: Timothy G Biltz Parent organization: EQT Partners COO: Greg Guerra Founded: August 8, 2011 CFO: Johan G. Broekhuysen
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Lumos Networks Employees
Lumos Networks January 2015 - Present
Lumos Networks September 2014 - January 2015
Dynamic Aviation January 2014 - September 2014
Daikin Applied Americas January 2013 - December 2013
DuPont Community Credit Union June 2009 - December 2012
Skills
Human Resources, Recruiting, Employee Relations, Onboarding, Employee Training, Customer Service, College Recruiting
Education
James Madison University 2009 — 2013
Bachelor of Business Administration (BBA), Human Resources Management, 3.5
Lumos Networks October 2014 - Present
Lumos Networks June 2014 - September 2014
Lumos Networks September 2013 - May 2014
US Army March 1990 - December 1993
Skills
Metro Ethernet, Customer Service, Dependable Team Player, Customer Retention, Telecommunications, Telephony, VoIP, Call Centers, Sales, Direct Sales
Education
Marshall University 1987 — 1995
Lumos Networks July 2014 - Present
MGW Communications December 2011 - July 2014
Skills
OSP Engineering, Project Planning, Project Management, Communications Planning, Optical Fiber, Networking, Telecommunications, M4, AutoCAD, GIS systems, Solidworks, OSP Construction, Fusion Splicing
Education
Blue Ridge Community College 2010 — 2013
Associate of Applied Science, Mechanical Design Technology
Lumos Networks April 2014 - Present
Comcast January 2013 - April 2014
EarthLink Business March 2008 - January 2013
CINTAS September 2005 - March 2008
AT&T January 2000 - April 2005
Skills
MPLS, IT Management, Telecommunications, Ethernet, Cloud Computing, Cloud Security, Microsoft Office, Business Development, Customer Acquisition, Data, Voice Over, IP, Mobile Devices, Cisco Technologies, Hosted Services, Managed Services, Solution Selling, Sales, VoIP, Networking, Enterprise Software, Co-location, Metro Ethernet, Disaster Recovery, SIP Trunking, Unified Communications, WAN, Management, Salesforce.com, T1, Telephony, Data Center
Education
American Public University System 2012 — 2016
Bachelor of Science (BS), Information Technology, 3.66
Lumos Networks September 2012 - Present
Windstream Communications May 2005 - August 2012
Private Business Consulting 2003 - 2004
interlocking media 2001 - 2002
Perry Judd's - Judd's OnLine 1999 - 2001
epix Internet Services, Commonwealth Telephone 1998 - 1999
NextLink, PA (currently XO) 1997 - 1998
Pace Long Distance, Inc. 1994 - 1997
LCI International (Litel Telecommunications) 1991 - 1993
Honeywell Information Systems 1976 - 1990
Skills
VoIP, Managed Services, Telecommunications, Strategic Planning, Telephony, Sales Management, Program Management, Leadership, Business Development, Direct Sales, Sales Process, Strategy, Unified Communications, Marketing, Wireless, Customer Service, Customer Satisfaction, Strategic Partnerships, Sales, MPLS, Selling, New Business Development, CRM, Sales Operations, Negotiation, E-commerce, Solution Selling, Account Management, Channel, Salesforce.com, Training, Channel Partners, B2B, Enterprise Software, Product Marketing, Product Management, Contract Negotiation, Cloud Computing, Co-location, Networking
Education
Point Park University 1970 — 1973
B.S., Computer & Information Science
Kent State University 1968 — 1970
Syntech Creative, Corp July 2015 - Present
Mountain State Computer & Network Solutions April 2015 - Present
Lumos Networks November 2012 - February 2015
Clear Channel Radio 2012 - November 2012
VDM Management Co., LLC October 2009 - November 2011
Citynet April 2008 - October 2009
Diamond J. Enterprises 2004 - 2008
Advanced Technical Solutions April 2003 - July 2004
AT&T 1998 - 2002
The Herald-Dispatch 1990 - 1994
Skills
Value-based Selling, Marketing Strategy, Sales Management, New Business Development, Customer Relations, Advertising, Solution Selling, Key Account Management, Direct Sales, Networking, Selling, Customer Service, Market Research, Value Based Selling, Social Networking, Telecommunications, Marketing, Sales, Management, Sales Operations, Business Planning, CRM, Training, Brand Development, Business Strategy, Negotiation, Strategic Partnerships, Budgets, B2B, Product Development, Cold Calling, Salesforce.com, Account Management, Business Development, Sales Process, Managed Services, Leadership, Strategic Planning
Education
Marshall University 1986 — 1990
Marketing, Marketing
Antero Resources January 2015 - Present
Antero Resources January 2014 - Present
Cornerstone Bank November 2012 - October 2013
Lumos Networks December 2010 - November 2012
FiberNet March 2007 - December 2010
FiberNet November 2003 - March 2007
Nextel Partners October 2001 - October 2003
Centra Bank January 1999 - January 2001
The Huntington National Bank January 1997 - January 1999
Skills
Telecommunications, VoIP, Account Management, Wireless, Sales Management, Solution Selling, Managed Services, Cold Calling, Metro Ethernet, Direct Sales, New Business Development, Salesforce.com, B2B, Sales, Customer Retention, Team Leadership, MPLS, Networking, Customer Satisfaction, Leadership, Management
Education
Fairmont State University 1986 — 1990
Bachelor of Science, Criminal Law
Lumos Networks June 2014 - Present
DukeNet Communications January 2010 - October 2013
Skills
Telecommunications, MPLS, VoIP, Ethernet, IP, Network Design, Circuit Design, Provisioning, Switches, Fiber Optics, LAN-WAN, Vendor Management, Optical Fiber, Wireless, Cisco Technologies, Troubleshooting, Telephony
Education
Catawba Valley Community College
Network and System Administration/Administrator
Lumos Networks July 2012 - Present
Highmark Blue Cross Blue Shield June 2007 - July 2012
CoManage 2001 - 2006
Adelphia Business Solutions 2000 - 2001
AT&T June 1981 - February 2000
Skills
Project Management, Process Improvement, Vendor Management, Telecommunications, Visio, Product Management, SDLC, Program Management, Integration, Cross-functional Team..., Software Development, MS Project, Requirements Gathering, Project Portfolio..., Project Planning, Leadership, Management, PMP, PMO, Product Development, Professional Services, Software Project..., Requirements Analysis, Business Process, Testing, Business Analysis, IT Management, Business Process...
Education
Monmouth University 1984 — 1989
B.S., Electrical Engineering
Penn State University 1979 — 1981
A.S., Electrical Engineering
Lumos Networks March 2014 - Present
Lumos Networks December 2012 - March 2014
Lumos Networks January 2012 - December 2012
NTELOS March 2004 - February 2012
City of Charlottesville April 2002 - March 2004
ReturnBuy May 2000 - January 2002
Woodberry Forest School January 1997 - June 2000
Skills
Disaster Recovery, Telecommunications, Information Security..., IT Operations Management, Active Directory, Information Security, SharePoint, ITIL, Network Design, Process Improvement, Networking, VoIP, Information Technology, Security, Network Engineering, Project Management, Troubleshooting, WAN, SDLC, IT Operations, Change Management, System Deployment, Business Continuity, IP, IT Management, VMware, Switches
Education
University of Virginia 1999 — 2000
MS
Middlebury College 1986 — 1990
BA
St. Pauls School 1982 — 1986
Hargray Communications April 2014 - Present
Hargray Communications August 2013 - April 2014
Lumos Networks November 2004 - August 2013
R.L. Laughlin & Company, Inc. January 2003 - November 2004
Skills
10 yrs..., Cisco Technologies, Adtran, Calix, Supervisory Skills, Audio Engineering, Musicians, Fiber Optic Cable, Copper Cabling, HFC, DWDM, T1, Wireless, FTTx, Troubleshooting, DS3, NOC, Fiber Optics, ADSL, DSL, Cabling, Ethernet, Metro Ethernet, LAN-WAN, MPLS, Switches, Optical Fiber, Carrier Ethernet, Telephony, Broadband, TDM, VoIP, Routers, Frame Relay, Co-location, Telecommunications..., Cat5, Provisioning, IP, WAN, Cisco IOS, Internet Services, Cable Management, Cisco Routers, IPTV, Structured Cabling, Outside Plant, Cable Television, FTTH, SIP
Education
Ben Franklin Career Center 1999 — 2001
Degree, Computer Systems Networking and Telecommunications
Nitro high school 1997 — 2001
Diploma
Lumos Networks July 2015 - Present
nTelos Inc. June 2014 - July 2015
Ernst & Young October 2012 - June 2014
Ernst & Young September 2010 - September 2012
James Madison University August 2009 - August 2010
Ernst & Young June 2009 - August 2009
James Madison University September 2006 - May 2009
sanofi-aventis July 2005 - August 2005
Skills
Financial Accounting, Accounting, Auditing, GAAP, Financial Reporting, Financial Analysis, US GAAP, CPA, Internal Controls, Sarbanes-Oxley Act, External Audit, SEC Filings
Education
James Madison University 2009 — 2010
Masters of Science, Accounting
James Madison University 2005 — 2009
BBA, Accounting
Cornerstone Bank March 2014 - Present
Lumos Networks September 2013 - March 2014
Augusta Health April 2007 - September 2013
Skills
Blue Coat Proxy, Code Green DLP, LogRhythm, Varonis, McAfee, Trend Micro, Active Directory, Palo Alto Firewall, Websense, Symantec Endpoint..., Information Security, Network Security, Network Administration, Antivirus
Education
Montana State University-Bozeman
Lumos Networks October 2014 - Present
Lumos Networks September 2013 - October 2014
Lumos Networks June 2007 - September 2013
Lumos Networks December 2000 - June 2007
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Management, Telephony, Telecommunications, Managed Services, Wireless, MPLS, VoIP, Team Leadership
Education
Crafton Hills College
Rim of the world High School
Arthur Krenzel Lett Insurance Group May 2014 - Present
Lumos Networks September 2013 - May 2014
AT&T Mobility August 2010 - 2013
NTELOS April 2005 - August 2010
Skills
Telecommunications, Managed Services, VoIP, Call Centers, Customer Retention, Solution Selling, Unified Communications, Salesforce.com, Direct Sales, Telephony, Account Management, Customer Experience, Selling, Sales Operations, Sales Process, Customer Service, Leadership, Sales, Microsoft Office
Education
Marshall University 2000 — 2005
Bachelor of Science (BS), Business Administration and Management, General
Pittsburgh, PA area January 2015 - Present
Lumos Networks August 2013 - July 2014
Velocity IP Communications, Inc. May 2009 - August 2013
IPLogic April 2008 - June 2009
Planet 3 Communications January 2006 - May 2006
Marketlink Inc. December 2004 - July 2005
Adelphia Business Solutions November 2000 - August 2002
Adelphia Business Solutions (f.k.a. Hyperion Communications) December 1998 - November 2000
ITC^Deltacom June 1998 - December 1998
Intermedia Communications, Inc August 1995 - June 1998
Skills
Management, Leadership, Project Management, Sales Management, Business Development, Telecommunications, Solution Selling, VoIP, Wireless, Sales Process, Networking, Start-ups, Account Management, Selling, Direct Sales, Product Management, Sales, Unified Communications, IP, Managed Services, Data Center, Video Conferencing, Professional Services, Strategy, SaaS, Telephony, Corporate Sales..., Cross-functional Team..., Sales Management..., Team Leadership, CRM, Enterprise Software, Cloud Computing, Microsoft Suites
Education
Nova Southeastern University 1990 — 1992
JCCC & University of Kansas 1981 — 1983
Graceland University 1980 — 1981
Lumos Networks September 2013 - Present
NTELOS December 2000 - August 2013
Smith-Gardner 1997 - 2000
Shoeworks 1993 - 1997
Skills
IT Operations, Wireless, Technical Support, Mobile Devices, Telephony, Software Documentation, System Deployment, Visio, Networking, Disaster Recovery, Integration, Active Directory, Customer Satisfaction, .NET, C#, ASP.NET, Software Development, XML, Linux, Business Analysis
Education
Trinity College & University 1999 — 2000
Bachelor of Business Administration
Florida Atlantic University 1988 — 1990
Palm Beach Junior College 1983 — 1988
Associate of Arts (AA)
Nova Southeastern University 1984 — 1986
Lumos Networks September 2014 - Present
Marriott International January 2011 - September 2014
KPMG July 2006 - December 2010
Swart Lalande & Associates July 2004 - June 2006
Education
University of Notre Dame
BA Business Administration, Accounting
University of Notre Dame
Study Abroad Program Rome Italy
Cornell University
Certificate in Hotel Real Estate Investments and Asset Management
INVISTA April 2015 - Present
Lumos Networks November 2012 - March 2015
Central Bank of the Dominican Republic 2006 - 2010
Cultiva Natura, S.A. 2005 - 2007
Skills
Marketing Strategy, Management Consulting, Entrepreneurial Skills, Market Analysis, Product Marketing, Financial Modeling, Data Analysis, Economics, Entrepreneurship, Financial Analysis, Sales, Finance, Marketing
Education
University of Virginia - Darden Graduate School of Business Administration 2010 — 2012
Master of Business Administration (MBA), General Management
Instituto Tecnológico de Santo Domingo 2003 — 2006
Bachelor of Science, Economics, 3.78
Colegio Loyola
Lumos Networks July 2013 - Present
ClearBlade April 2012 - June 2013
CB Richard Ellis of Virginia July 2006 - May 2012
Skills
Modernization, Rational, Solution Selling, New Business Development, Sales Operations, Sales Process, Integration, Salesforce.com, Selling, Data Center, Virtualization, Enterprise Software, Sales, Management, Mobile Devices, CRM, SaaS, Networking, Marketing Strategy, Cloud Computing, Professional Services, Account Management, Telecommunications, Contract Negotiation, Leadership, Direct Sales
Education
Central Michigan University 1996 — 1999
Masters of Public Administration
Virginia Commonwealth University 1990 — 1993
Bachelor of Science (BS) in Psychology
Arcadis June 2014 - Present
Arcadis June 2014 - May 2015
Lumos Networks February 2012 - June 2014
David's Bridal October 2011 - February 2012
A Lasting Impression, wedding consulting June 2010 - August 2010
Ohio University February 2010 - May 2010
Galbreath Memorial Chapel January 2008 - June 2009
Village Voice of Ottawa Hills December 2007 - June 2009
Skills
Event Planning, Ability to meet..., Copywriting, Organization, Team player, Leader, Creativity, Teamwork, Leadership, Microsoft Word, Social Media, Press Releases, Marketing Strategy, New Business Development, Event Management, Customer Service, Public Relations, Salesforce.com, Time Management, Sales, Management, Budgets, Customer Satisfaction, Sponsorship, Social Media Marketing, Marketing Communications, Social Networking
Education
Franklin University 2013 — 2014
Master of Science (M.S.), Marketing & Communication
Ohio University E.W. Scripps School of Journalism 2007 — 2011
Bachelor of Science, Journalism; Magazine
Ohio University
Ohio University
Ohio University
University of Virginia February 2013 - Present
Lumos Networks April 2001 - February 2013
Comdial March 1987 - April 2001
Genicom August 1986 - January 1987
ComSonics, Inc. June 1983 - August 1986
Skills
Ethernet, Network Design, IP, Electronics, Servers, Telecommunications, VoIP, Switches, Telephony, MPLS, Network Engineering, Managed Services, Carrier Ethernet, Active Directory, Integration, Networking, TCP/IP, Windows, LAN-WAN, Cisco Technologies, Wireless, WAN, Routers, Broadband, Troubleshooting, SIP, Metro Ethernet, Cloud Computing, Routing, Computer Network..., Unified Communications, Network Administration, Windows Server, TDM, VPN, SIP Trunking, Cisco Routers, T1
Education
Old Dominion University 1994 — 1997
Bachelor of Science, Electrical Engineering Technology
Peidmont Community College
Associate of Science, Science/Engineering
Blue Ridge Community College
Assoicate in Applied Science, Electronics Engineering Technology
Director of IT October 2014 - Present
Konica Minolta Business Solutions U.S.A., Inc. December 2012 - October 2014
Lumos Networks January 2007 - September 2012
Vision Marketing March 2003 - December 2007
Skills
Building Computers and..., Troubleshooting..., Account Management, Applications, Telecommunications, Computers, Direct Sales, Solution Selling, New Business Development, Sales, VoIP, Sales Operations, MPLS, Metro Ethernet, Network Communications, Management, Selling, Managed Services, Sales Process, Business Development, Start-ups, Team Leadership, Networking, Team Building, Marketing, Sales Management, Strategic Planning, Contract Negotiation, Leadership, Training, Customer Service, Forecasting, Negotiation, Marketing Strategy, Strategic Partnerships, Vendor Management, Product Management, Cross-functional Team..., Unified Communications, Customer Retention, Call Centers, B2B, SaaS, Sales Presentations, Strategy, Wireless, Telephony, Customer Satisfaction, T1, Product Marketing
Education
Butler County Community College 1976 — 1978
Associate's degree, Business
OTT Communications September 2013 - Present
OTT Communications March 2013 - September 2013
Lumos Networks July 2012 - February 2013
OTT Communications September 2008 - June 2012
OTT Communications July 2007 - September 2008
Skills
Networking, NOC, Outside Plant, Switches, MPLS, VoIP, IP, Cisco Technologies, LAN-WAN, Ethernet, Computer Network..., Network Design, VPN, Telecommunications, TCP/IP, Wireless, Network Engineering, DSL, Telephony
Education
Central Maine Community College 1998 — 2000
Computer Technology/Computer Systems Technology
Brunswick High School 1994 — 1998
Diploma
Lumos Networks July 2014 - Present
Shentel July 2010 - April 2014
Charter/SuddenLink; Adelphia April 1994 - December 2006
Sales Contractor for Booth and Simmons April 1993 - December 1997
Skills
HTML, CAB (Cable Advertising..., RAB (Radio Advertising..., coLearn Center for..., Achieve Global: Selling..., Achieve Global:..., CISCO: Introduction to..., Banking Services..., Guest Speaker Marketing..., Guest Speaker..., Spanish Accelerated..., Budgets, Networking, Marketing, Public Speaking, Advertising, Social Media Marketing, VoIP, Start-ups, Social Media, Troubleshooting, B2B, Sales
Education
American Management Association Continued Education Courses 1979 — 1979
BS Accredidation, Manufacturing Engineering, 4.0
Central Carolina Technical College 1976 — 1978
AAS, Business and Personal/Financial Services Marketing Operations, 3.75
Lumos Networks March 2012 - Present
NTELOS March 2006 - February 2012
ALLTEL June 1991 - February 2006
Skills
Project Management, Telecommunications, Account Management, Wireless, Pricing Strategy, Management, Sales, Cross-functional Team..., Leadership, Sales Management, Networking, Cold Calling, Direct Sales, Co-location, Retail, Solution Selling, Customer Retention, Contract Negotiation, Vendor Management, Sales Process, Selling, Call Centers, Strategic Partnerships, VoIP, Salesforce.com, IP, Ethernet, Unified Communications, Team Building, Channel Partners, Managed Services, Strategy, Team Leadership, New Business Development, Sales Operations, B2B, Product Management, T1, Key Account Management, Mobile Devices, Customer Experience, Product Marketing, Customer Satisfaction, Business Development, MPLS, Cloud Computing, Competitive Analysis, SaaS
Education
Illinois State University 1986 — 1991
BA, Communication and Media Studies
Casto Technical Services, Inc. November 2012 - Present
Lumos Networks December 2010 - November 2012
FiberNet May 2008 - December 2010
Rite Aid October 2007 - May 2008
CDI Corporation July 2002 - October 2007
WasteTron March 1999 - November 2000
Skills
Leadership, Staffing Services, Employee Relations, Benefits Administration, HR Policies, Compensation, Benefits, Payroll, Personnel Management, Employment Law, Human Resources, Performance Management, Client Liaison, Relationship Marketing, Employee Benefits, Deferred Compensation, HRIS, Recruiting, FMLA, Talent Acquisition, Policy, Employee Engagement, Workforce Planning, Talent Management, Temporary Placement, Interviews, New Hire Orientations, Screening, Employer Branding, Succession Planning, Applicant Tracking..., Management, Labor Relations, Training, Internet Recruiting, Job Descriptions, HR Consulting, Employee Training, Workers Compensation, Organizational..., Technical Recruiting, Employee Handbooks, Hiring, Benefits Negotiation, Organizational..., Leadership Development, Performance Appraisal, SPHR, Team Building, Onboarding
Education
Marshall University 1994 — 1998
BA, History, English, Elem Education
Marshall University Graduate College
MA, Human Resources
Lumos Networks May 2013 - Present
Lumos Networks July 2012 - May 2013
Casterbridge Tours January 2011 - July 2012
Genworth Financial June 1985 - October 2005
Skills
•Management/Supervision•..., •Computer Applications:..., •Budget Management, •Research/Problem..., •Team..., •Contracts/Proposals, •Bookkeeping/ Auditing, •Accounts..., •Oral/Written..., •Interpersonal Relations, Marketing Strategy, Customer Service, Telecommunications, Management, Strategic Planning, Process Improvement, Salesforce.com, Team Building, Human Resources, Wireless
Education
Averett University 2000 — 2006
Master of Business Administration (MBA), Business Administration and Management, General
Lumos Networks March 2013 - Present
AT&T Mobility December 2003 - February 2013
Skills
Telecommunications, Managed Services, Wireless, VoIP, Call Centers, Customer Retention, Solution Selling, Unified Communications, Salesforce.com, Direct Sales, Telephony, Account Management, Management, Metro Ethernet, Customer Experience, DSL, Customer Service
Education
Long Beach City College 1993 — 1997
Certified, Recording Engineering
Frontier Communications January 2014 - Present
Kramer Communications June 2005 - Present
Lumos Networks March 2013 - December 2013
Monongalia General hospital September 2011 - March 2013
Communications Plus May 2000 - August 2011
Skills
Telecommunications, Customer Service, Microsoft Office, Team Leadership, Wireless, Sales Management, VoIP, Product Management, Strategic Planning, Account Management, New Business Development, Wireless Networking, Networking, VPN, MPLS, Telephony, Call Centers, Cisco Technologies, Managed Services, Co-location, T1, Broadband, Solution Selling, SIP Trunking, Direct Sales
Education
Clark State Community College 1994 — 1995
Paramedic Technologies, Paramedic
Morgantown High School 1975 — 1978
DuPont Community Credit Union 2013 - Present
Lumos Networks July 1998 - December 2012
Skills
Call Center, IP, Telecommunications, Cisco Technologies, VoIP, Telephony, Managed Services, Metro Ethernet, MPLS, Provisioning, Wireless, Unified Communications, Call Centers, SIP, Computer Network..., Ethernet, Broadband, Troubleshooting, Integration, WAN, Network Engineering, Network Design
Education
Liberty University 1984 — 1987
Lumos Networks April 2015 - Present
Lumos Networks March 2014 - April 2015
Lumos Networks September 2012 - March 2014
Lumos Networks April 2011 - September 2012
Ntelos April 2008 - March 2010
Skills
Telecommunications..., Customer Service, Customer Experience, Customer Support, Customer Satisfaction, Provisioning, Microsoft Technologies, Billing Solutions, Bookkeeping, Accounting, Sales Process, Call Centers, Leadership, Managed Services, Salesforce.com, Wireless, Telecommunications, VoIP, Telephony, MPLS, Unified Communications, IP, Team Leadership, T1, Ethernet
Education
Valley Career & Technical Center 2014 — 2014
Certificate, Project Management Fundementals, A
Blue Ridge Community College 2006 — 2008
Business Administration and Management, General
J Sargeant Reynolds Community College
Computer Technologies
Elizabeth Bryant School of Business 1980 — 1981
Business Managment, Executive Adminsitration, 4.0
Lumos Networks March 2000 - Present
Lumos Networks August 2002 - January 2012
DuPont January 1984 - March 1993
Skills
Telecommunications, Wireless, Call Centers, IP, Managed Services, Ethernet, VoIP, Telephony, MPLS, Broadband, Unified Communications, T1, Network Design, Computer Network..., Team Leadership
Education
Blue Ridge Community College
Lumos Networks October 2014 - Present
Lumos Networks March 2012 - October 2014
Lumos Networks December 2011 - February 2012
NTELOS August 2008 - December 2011
NTELOS February 2001 - August 2008
Skills
VoIP, Teamwork, Customer Service, Inventory Management, Leadership, Management, Team Leadership, Warehousing, Strategic Initiatives, Troubleshooting, Vendor Management, Project Management, Team Building, Process Improvement, Training, Project Planning, Contract Negotiation, Sales, Account Management
Education
Blue Ridge Community College
Lumos Networks 2013 - Present
Transcom Enhanced Services 2007 - 2013
Level 3 Communications / TelCove 1998 - 2007
Adelphia Communications 1990 - 1998
Ernst & Young 1984 - 1990
Skills
Strategic Partnerships, Management, Strategy, Business Development, Leadership, Telecommunications, VoIP, Managed Services, Start-ups, Wireless
Education
Lehigh University 1980 — 1984
B.S., Accounting
Lumos Networks June 2014 - Present
Lumos Networks April 2013 - June 2014
Lumos Networks September 2012 - March 2013
Lumos Networks June 2010 - September 2012
NTELOS December 2009 - May 2010
NTELOS May 2007 - December 2009
Skills
Telecommunications, IP Centrex, Leadership, Multitasker, Quick Study, Polycom, Provisioning, Teamwork, VoIP, Business Communications, Customer Service, Customer Satisfaction, Sales, Broadsoft, Networking, Centrex, SIP, Management, Software Documentation, Sales Management, Metro Ethernet, T1, Telephony, MPLS, Ethernet, Managed Services
Education
Blue Ridge Community College
Lumos Networks June 2010 - Present
Intellifiber Networks December 2007 - June 2010
Level 3 Communications March 2007 - November 2007
TelCove September 2000 - March 2007
Skills
Telecommunications, DWDM, Network Design, System Deployment, Computer Network..., Optical Fiber, Ethernet, Cisco Technologies, VoIP, Networking, T1, IP, MPLS, Network Engineering, Metro Ethernet
Education
ITT Technical Institute-Pittsburgh 1998 — 2000
Associate's degree, Electronics Engineering Technology
RE/MAX Advantage November 2013 - Present
Lumos Networks October 1998 - October 2013
nTelos October 1998 - October 2011
CFW Communications Inc. 1998 - 2000
Skills
Metro Ethernet, VoIP, Telecommunications, Account Management, IP, MPLS, Wireless, T1, SalesForce reporting..., Optical Fiber, Fiber Optics, Ethernet, Sales, Managed Services, Co-location, Customer Satisfaction, Direct Sales, Network Engineering, Telephony, TDM, Selling, Unified Communications, SIP, Solution Selling, SIP Trunking, Salesforce.com, Broadband, Network Design, WAN, LAN-WAN, Call Centers, B2B, Networking, Data Center, Internet Services, Wireless Networking, Leadership, DWDM, DSL, Customer Retention, Cisco Technologies, IPTV, Cold Calling, Carrier Ethernet, Sales Process, Cloud Computing, Switches, Sales Operations, Computer Network..., Product Management
Education
Ferrum College 1990 — 1996
Bachelor of Science, Liberal Studies: English, Business, and History
Wilson Memorial High School 1987 — 1990
Lumos Networks July 2014 - Present
American Medical Facilities Management April 2014 - July 2014
Stonerise Healthcare/HCR Manorcare February 2011 - April 2014
BrickStreet Insurance January 2009 - February 2011
BrickStreet Insurance July 2008 - January 2009
West Virginia American Water January 2006 - April 2007
West Virginia American Water April 1999 - January 2006
Skills
Employment Law, Recruiting, Human Resources, Training, Change Management, Program Management, Management, Personnel Management, Coaching, Access, Requirements Analysis, FMLA, Employee Relations, Workers Compensation, Performance Management, Databases, Employee Benefits, Onboarding, Customer Service, Team Building, HRIS, Hiring, Conflict Resolution, Labor Relations, New Hire Orientations, Succession Planning, Leadership
Education
Mountain State University
Organizational Leadership - HR Concentration
Lumos Networks November 2014 - Present
Verizon Wireless July 2009 - November 2014
Alltel Wireless March 2000 - July 2009
Alltel Wireless September 1994 - January 2009
Alltel Wireless February 1999 - April 2001
360 Communications August 1997 - February 1999
Skills
Account Management, Wireless, Cold Calling, M2M, Sales, Training, Direct Sales, CRM, Customer Retention, B2B, Sales Process, Business Intelligence, Business Development, Leadership, Sales Management, Mobile Devices, Customer Satisfaction, Networking, Strategic Partnerships, Channel, Management, Cellular Communications, Unified Communications, Customer Experience, 4G, Wireless Networking, Solution Selling, Customer Service, Enterprise Software, Telecommunications, Recruiting, Sales Operations, Mobile Communications, Marketing, Purchasing, Cloud Computing, Salesforce.com, Inventory Management, CDMA, New Business Development, Sales Presentations, VoIP, Retail, Selling, Human Resources, Product Management, Product Marketing, Team Building, SaaS, Quotas
Education
Averett University 2000 — 2005
Lumos Networks October 2011 - Present
NTELOS December 2005 - October 2011
Virginia School for the Deaf and Blind January 2000 - December 2005
Skills
Recruiting, Employee Engagement, Talent Acquisition, Employee Benefits, Leadership, Team Building, Call Center, Personnel Management, Strategic Planning, Telecommunications, Change Management, Talent Management, Management, Networking, Call Centers, Business Development, Customer Service, Onboarding, Benefits Administration, Team Leadership, Employee Training, Vendor Management, Marketing, Customer Retention, Sourcing, Organizational..., HRIS
Education
James Madison University - College of Business 2001 — 2003
Bachelor, Business Administration, Human Resources
Blue Ridge Community College 1999 — 2002
AAS, Transfer
AhaApps June 2015 - Present
Lumos Networks February 2013 - May 2015
Secure Network Solutions/ SNS March 2009 - February 2013
CAM Communications May 2008 - March 2009
AFL Network Services October 2006 - May 2008
Cavalier Telephone 2005 - 2007
Sprint July 2004 - January 2005
UUNET October 1998 - June 2004
Skills
Telecommunications, Wireless, Data Center, Networking, Cloud Computing, Solution Selling, New Business Development, IP, Security, Managed Services, Strategy, Business Development, MPLS, VoIP, Account Management, Strategic Partnerships, Integration, Strategic Planning, Sales Process, Broadband, Unified Communications, Direct Sales, Sales, Carrier Ethernet, WAN, Start-ups, Contract Negotiation, Project Management, SIP Trunking, Sales Management, Go-to-market Strategy, Telephony, Co-location, T1, Professional Services, Channel Partners, Selling, Metro Ethernet, Network Design, SIP, Cisco Technologies, Optical Fiber, Salesforce.com, Product Management, SaaS, Internet Services, Project Planning, Software Project..., Enterprise Software
Education
Virginia Tech 2001 — 2002
PMI, PMI certification
McMaster University
Lumos Networks September 2012 - October 2013
Level3 Communications June 2005 - December 2012
Level3 Communications August 2006 - June 2008
Level3 Communications (Formerly TelCove) March 2005 - August 2006
Allegehny Communications Connect March 1996 - March 2005
AYP Capital May 1994 - March 1996
Skills
Telecommunications, Unified Communications, Managed Services, Co-location, Leadership, MPLS, Contract Negotiation, Solution Selling, VoIP, Ethernet, Sales, Direct Sales, Wireless, Strategy, IP
Education
Indiana University of Pennsylvania 1977 — 1981
Bachelor's degree, Managment Information Systems, Finance
Logos Detailing LLC April 2014 - Present
Lumos Networks July 2013 - November 2013
Amazon October 2012 - January 2013
DIRECTV July 2011 - April 2012
Quality Magnetite November 2008 - January 2011
Skills
Autodesk Inventor, 3D Studio Max, Microsoft Word 2010, Adobe Illustrator CS.5, Adobe Photoshop CS.5, Adobe InDesign CS.5, Autodesk CAD 2012, Autodesk Revit, Inventor, Process Improvement, Microsoft Word, M4 Mapping Solutions, Microsoft Visio, Autodesk AutoSketch, Engineering, Revit
Education
ITT Technical Institute-Huntington 2011 — 2013
Associate of Applied Science, Computer Drafting and Design, 3.92 GPA
Lumos Networks May 2012 - Present
Lowe's 2009 - 2012
Lowe's 2006 - 2012
Adecco Employment Services 2005 - 2007
Skills
Employee Relations, Benefits Administration, Talent Acquisition, Recruiting, Employee Benefits, Talent Management, Onboarding, FMLA, New Hire Orientations, HRIS, Coaching, Organizational..., Human Resources, Policy, Management, Employee Engagement, Deferred Compensation, Leadership
Education
Delaware State University
Ferrum College
Bachelor’s Degree, Business Administration
Lumos Networks March 1998 - Present
MCI 1988 - 1998
Skills
Metro Ethernet, Telecommunications, Solution Selling, VoIP, Direct Sales, MPLS, Account Management, Ethernet, Managed Services, IP, Sales Management, Unified Communications, Sales, Wireless, Networking, Business Development, Telephony, Selling, Cloud Computing, New Business Development, T1, Salesforce.com, Product Management, Customer Service, Team Leadership, Co-location, Network Design, Broadband, Cisco Technologies, Customer Satisfaction, Optical Fiber, Sales Process, Professional Services, SIP, Contract Negotiation, Sales Operations, Channel Partners, B2B, Call Centers, Organic Farming, Data Center, Product Marketing, WAN
Education
Leadership Lynchburg
Liberty University
Lynchburg College
Business
Global Data Systems March 2015 - Present
West Virginia Media / CBS & FOX 59 January 2013 - March 2015
Lumos Networks September 2005 - June 2012
Snowshoe Mountain August 1999 - May 2003
Canaan Valley Resort 1998 - 2000
Skills
Telecommunications, MPLS, IP, T1, Metro Ethernet, Outside Sales, Networking, Sales Management, Public Administration, B2B, Managed Services, VoIP, Marketing, Communication Skills, Telephony, Ethernet, Direct Sales, Solution Selling, Account Management, Network Design, Cold Calling, Selling, Salesforce.com, Unified Communications, Wireless, Sales, Customer Service, Cloud Computing, Data Center, Enterprise Software
Education
Davis and Elkins College 2000 — 2003
BA, Recreation & Tourism Management
Lumos Networks June 2013 - Present
T-Mobile April 2011 - May 2013
AT&T Mobility September 2008 - April 2011
Cavalier Telephone and TV December 2000 - September 2008
Cavalier Telephone December 2000 - September 2008
Cavalier Business Solutions December 2000 - September 2008
Cavalier 2007 - 2008
Cavalier Business Communications 2000 - 2008
Property Technologies 1999 - 2000
Kronos 1999 - 2000
Skills
Solution Selling, Telecommunications, Mobile Applications, Employee Training, Managed Services, Direct Sales, Wireless, Account Management, VoIP, Sales Management, Sales Process, Customer Retention, Unified Communications, Sales Operations, Salesforce.com, Sales, MPLS, New Business Development, Cold Calling, Team Building, Contract Negotiation, Business Development, Co-location, Vendor Management, Leadership, Management, Customer Satisfaction, Strategic Partnerships, Mobile Devices, Networking, Channel Partners, Product Management, Selling, Process Improvement, Product Marketing, Customer Experience, CRM, Sales Presentations, Professional Services, Call Centers, Training, B2B, Coaching, Enterprise Software, Cloud Computing, Lead Generation, Cross-functional Team..., Go-to-market Strategy, Strategy, Telephony
Education
Bowling Green State University 1988 — 1993
Bachelor of Science, Math Education
Lumos Networks
Skills
Telecommunications, VoIP, IP, Wireless, Ethernet, Managed Services, Networking, MPLS, Management, Network Design, Telephony
Education
Mary Baldwin College 1989 — 1991
Bachelor of Science (BS), Economics
Virginia Wesleyan College 1987 — 1989
Lumos Networks June 2015 - Present
Alstom Power April 2015 - June 2015
Alcatel-Lucent October 2012 - September 2014
Dynis March 2012 - October 2012
CLS Group November 2010 - March 2011
s·com November 2007 - December 2009
City of Richmond, Virginia June 2006 - October 2007
Skills
LTE, NORAD, UMTS, 4G, Software Documentation, 3G
Education
Long Island University 1995 — 1997
Cisco August 2014 - Present
Lumos Networks January 2014 - August 2014
AMF June 2013 - December 2013
CenturyLink June 2012 - March 2013
Mediacom Communications January 2011 - May 2012
Verizon Wireless June 2008 - December 2010
Skills
CCNA, OSPF, Switches, Routers, Cisco Technologies, CCNP, EIGRP, MPLS, QoS, RIP, VLAN, Routing Protocols, STP, IPv6, VTP, Catalyst Switches, NAT, Wireshark, CCIE Routing and..., HSRP,GLBP, VRRP, BGP, ACLS, Multicast PIM Protocols, Visio, Solarwinds,..., Sniffer, Envision,..., ASR 9K, LDP, MPLS VPN, MS.Office, PL'/SQL Developing, DMVPN, NHRP, RGMP,CGMP,IGMP, IPSec, GRE, Configuration, Troubleshooting, Optimizing, Designing, Shaping,Policing Traffic, Etherchannels, ACLs,NAT,PAT, Monitoring, Congestion Management, 7206,7609, 3800, 3760,..., WLC,AP,WCS,ACS, Prioritize traffic, ASA 5585,5505,5510
Education
Brookdale Community College 2007 — 2008
Computer Science, CCNA Certification
GCET 1999 — 2003
Bachelor of Engineering (BEng), Electrical, Electronics and Communications Engineering
Lumos Networks August 2012 - March 2015
WishWish USA October 2011 - August 2012
Examiner.com August 2010 - February 2012
AOL Policy & Regulatory February 1997 - July 2010
AOL September 2001 - October 2006
AOL Member Servies August 2000 - September 2001
Skills
Social Networking, Event Planning, Corporate Communications, Writing, Social Media Marketing, Social Media, Blogging, Community Management, Program Management, Management, Community Sites, Leadership, Marketing, Policy, Web Content Management, Training, Facebook, Marketing Communications, Content Management, Internal Communications, Editing, Project Management, Copywriting, Technical Writing, Meeting Planning, Employee Engagement, Curriculum Development, Strategy, Digital Marketing
Education
University of Phoenix 2008 — 2009
Masters, Business Administration
New Mexico State University 1991 — 1996
Journalism, Journalism, Marketing
Shentel July 2015 - Present
Lumos Networks June 2012 - Present
Lumos Networks June 2012 - Present
NTELOS July 2008 - June 2012
NTELOS February 2000 - July 2008
NTELOS February 1998 - December 1999
Gramercy Court March 1997 - November 1998
Eskaton 1996 - 1997
US Navy 1981 - 1990
Skills
Network Design, Wireless, SIP, Routing, IP, MPLS, VoIP, Cisco Technologies, Managed Services, Telephony, Network Engineering, Ethernet, Metro Ethernet, Networking, Telecommunications, CCNA, Project Management, Unified Communications, Call Centers, Switches, Cisco Routers, WAN, Broadband, Carrier Ethernet, Cisco IOS, Computer Network..., SDH, T1, Routers, LAN-WAN, Optical Fiber, DWDM, Co-location, TDM, Fiber Optics, SIP Trunking, BGP, Wireless Networking, Data Center, VPN, Fishing, Troubleshooting, Solution Selling, Management, Pre-sales, Team Leadership
Education
Palomar College 1987 — 1989
AA, Business
Palomar College 1987 — 1989
Associate's degree, Business Administration and Management, General
Lumos Networks July 2014 - Present
Sprint Corporation May 2013 - August 2013
Tata Communications Transformation Services Limited (TCTS) August 2009 - June 2012
Skills
SDH, IP, OSPF, DWDM, BGP, Ethernet, MPLS, Network Design, Transmission, Computer Network..., QoS, IOS-XR, Networking, Telecommunications, Routers, IPSec, VoIP, Fiber Optics, PDH, SS7, Optical Fiber, CCNA, CCNP, Routing, TCP/IP, Switches, Visio, Cisco Technologies, GRE/IPSec, GETVPN, SIP, MGCP, SIGTRAN, Softswitch, DMVPN, VLAN, Metro Ethernet
Education
George Mason University 2012 — 2014
Master's Degree, Computer Systems Networking and Telecommunications, 3.90/4
University of Pune 2005 — 2009
Bachelor's Degree, Electrical, Electronics and Communications Engineering
Katariya High School MAHARASHTRA board
Higher Secondary; 10th
Windstream August 2014 - Present
Windstream February 2013 - August 2014
Genesis10 August 2012 - February 2013
Lumos Networks August 2009 - May 2012
Skills
Telecommunications, IP, Cisco Technologies, DWDM, Networking, VoIP, LAN-WAN, Security, Troubleshooting, Switches, T1, Ethernet, Juniper, Project Management, DWDM / SONET, Routers, WAN, Call Centers, Network Design, Visio, Computer Network..., System Deployment, DNS, Cisco Nexus, Data Center, Information Technology, SDH, Network Engineering, Cisco IOS, VPN, TCP/IP, Telephony, Wireless, Network Administration, BGP, Wireless Networking, Cyan Technology, Tellabs, Infinera, Juniper Technologies
Education
National Institute of Technology, Cross Lanes WV 2003 — 2005
Associate’s Degree, Data Networking, 3.86
Kent State University 1998 — 1999
Medical Radiologic Technology/Science - Radiation Therapist
Telecommunication Systems February 2010 - Present
Textron Systems (formerly AAI Corporation) May 2005 - February 2010
Tecore Networks February 2004 - May 2005
Lumos Networks October 2000 - February 2004
PNC Bank (formerly National City Bank) July 1999 - October 2000
Sprint January 1994 - January 1998
Skills
Telecommunications, Troubleshooting, Wireless, Cross-functional Team..., Project Management, Business Analysis, Program Management, SharePoint, Microsoft Office, Strategic Planning, Customer Service, Process Improvement, Project Planning, Networking, Data Analysis
Education
Ohio University 1995 — 1999
Bachelor of Science, . Warren McClure School of Information and Telecommunication Systems
Towson University 2006 — 2009
Master, Business Administration
Lumos Networks April 2013 - Present
Sprint Nextel August 2008 - May 2012
NEXTEL Communications April 2000 - August 2008
NEXTEL April 1999 - April 2000
Averstar (Intermetrics) January 1998 - April 1999
Bell Atlantic 1986 - 1997
Skills
Strategic Leadership, Data Warehousing, Business Intelligence, Enterprise Architecture, IT Strategy, Master Data Management, Application Development..., SDLC, Vendor Management, Data Modeling, ETL, Requirements Analysis, Dashboard, Teradata Data Warehouse, Oracle, Netapp, Cost Reduction..., Global Management, Oracle CRM, Onshore/Offshore Models, SOX, SOX Compliancy, SOA, Multi-cultural team..., Sarbanes-Oxley Act, Conceptual Modeling, PMO, Management, Business Development, Integration, PMP, Cross-functional Team..., Outsourcing, Leadership, Business Process, Cloud Computing, Resource Management, System Deployment, NetApp
Education
James Madison University 1979 — 1983
Bachelor of Science (BS), Computer Science
Lumos Networks August 2013 - Present
Lumos Networks October 2008 - August 2013
NTELOS October 2006 - October 2008
Skills
IBM AS/400, SQL, jQuery, HTML5, CSS, JavaScript, Troubleshooting, AJAX, Ruby, Python, Linux, MySQL, Telecommunications, WordPress, Bootstrap, Ubuntu, XP, Visio, Metaswitch, Microsoft Excel, Technical Support, Broadband, Windows 7, Git, Call Centers, Word
Education
Free Code Camp 2015 — 2016
Certificate in Full Stack Development, Computer Software Engineering
Cleveland Institute of Electronics 2011 — 2013
Associate of Science (AS), Electronic Engineering Technology
Nine-F Consulting September 2014 - Present
Comcast Business October 2013 - May 2014
Lumos Networks April 2009 - August 2013
Beckley Rotary Club 2012 - 2013
Frontier Communications September 2007 - April 2009
Cisco Systems April 2000 - September 2002
Sprint April 1999 - April 2000
Sprint June 1997 - April 1999
Sprint March 1993 - June 1997
Skills
Optical Fiber, Frame Relay, ATM networks, MPLS, Sales, Customer-focused Service, SFDC, Account Management, Customer Product..., Network Deployment, Vendor Management..., Contract Negotiation, User Documentation, Network Test &..., Acceptance Testing, Metro Ethernet, VoIP, Networking, Testing, Direct Sales, SDH, Vendor Management, Ethernet, Wireless, Telecommunications, Managed Services, Network Design, Unified Communications, B2B, Selling, Solution Selling, IP, SIP, Broadband, Salesforce.com, Internet Services, Sales Process, SIP Trunking, WAN, Fiber Optics, Carrier Ethernet, TDM, DWDM, Public Speaking, DSL, Channel Partners, Cisco Technologies, Data Center, LAN-WAN, Network Engineering
Education
De Anza College 1999 — 2001
Communications
Woodrow Wilson High School
Lumos Networks May 2012 - Present
Lumos Networks May 2014 - Present
Community Bank October 2001 - May 2012
Skills
Finance, Microsoft Office, Microsoft Excel, General Banking Diploma, Account Reconciliation
Education
Eastern Mennonite University 1991 — 1997
M.A. Counseling, Counseling Psychology
Lumos Networks July 2012 - Present
Thirty-One Gifts October 2010 - Present
CenturyLink Business July 2010 - July 2012
Skills
Customer Service, Sales, Disaster Recovery, Team Building, Direct Sales, Retail, Sales Management, Marketing, Team Leadership, Management, Coaching, Strategic Planning, Leadership, Leadership Development, Process Improvement, Microsoft Office, Public Speaking, Event Planning, Microsoft Excel
Education
Mary Baldwin College
Fayetteville County National Bank April 2015 - Present
Windriven Web Services LLC April 2012 - Present
New Life Assembly July 2003 - Present
Lumos Networks April 2014 - March 2015
Summersville Regional Medical Center August 2012 - December 2012
Skills
CompTIA A+ Certification, CIW Web Design..., CIW Professional, CIW Web Foundations..., CIW v5 Associate, WordPress, Microsoft Office, SharePoint, Visual Basic, Visual C#, C++ Language, HTML, XHTML, XML, CSS, Web Design, Computer Technician, Software Installation, Splunk, Computer Repair, Technical Support
Education
University of Massachusetts Lowell 2014 — 2016
Master of Science (MS), Information Technology
Saint Mary-of-the-Woods College 2012 — 2013
Bachelor of Science (B.S.), Computer Information Systems
Ivy Tech Community College 2009 — 2011
Associate of Science (A.S.), Computer Information Systems, 4.0
Valley Technical Center August 2013 - Present
Lumos Networks June 2012 - June 2013
Community Bank January 2006 - June 2012
Skills
Cisco Technologies, Network Design, VoIP, MPLS, Telecommunications, IP, Data Center, Switches, VMware, Active Directory, Troubleshooting, DNS, Disaster Recovery, Windows Server, SAN, DataCore, NetApp, Exchange 2010/2007/2003, Cisco Call Manager, Cisco Certified, Cisco Routers, Microsoft Exchange, VMware ESX, VMware Infrastructure, Cisco Wireless, Windows 7, Windows XP Pro, CCNA
Education
James Madison University 1994 — 1998
BBA, Computer and Information Systems Security/Information Assurance
Robert E. Lee High School 1990 — 1994
Lumentum, Inc. and Harmonic, Inc. January 2006 - Present
Lumos Networks September 2011 - September 2014
Silicon Image October 2007 - September 2010
Openwave April 2003 - August 2007
Extreme Networks August 2001 - March 2004
Adobe Systems May 1998 - May 2000
Skills
Strategy, Strategic Financial..., Mergers, Leadership, Start-ups, Financial Modeling, Cross-functional Team..., ERP, Mergers & Acquisitions, Team Building, Private Equity, Business Strategy, SEC filings, Cash Flow, Change Management, Process Improvement, Telecommunications, Financial Analysis, GAAP, Finance, Forecasting, Business Process..., Business Process, Managerial Finance, Executive Management, Financial Reporting, Accounting, Enterprise Software, Revenue Recognition, Professional Services, Internal Controls, Sarbanes-Oxley Act, Business Planning, CPA, Wireless, Acquisition Integration, US GAAP, Auditing, Consolidation, Financial Accounting, Sarbanes-Oxley, Public Companies, Capital Budgeting, Cost Accounting, Internal Audit, Restructuring, Cash Flow Forecasting, Hyperion Enterprise, Corporate Finance, IFRS
Education
Cleveland State University 1976 — 1979
MBA, Management and Accounting
Lake Erie College 1973 — 1976
BSBA, Accounting
Upcycle PCs May 2015 - Present
Lumos Networks June 2012 - December 2014
Washington and Lee University July 2002 - June 2012
Boston College August 1999 - August 2002
Skills
Tier 2 Tech Support of..., Customer Service Skills, Basic Network..., Software Support, Smartphones, Tablets, Remedy Ticketing System, VDI Image Development, Thin Client Conversion, Purchase Requisitions, Project Management, Department Budgeting, Hardware Support, Software Deployment, Hardware Diagnostics, Hardware Installation, Hardware Solutions, Software Documentation, Social Networking, Customer Oriented, Coordinating Activities, Computer Repair, PC building, Technical Support, Windows, OS X, Printers, Help Desk Support, Troubleshooting, Hardware
Education
Boston College 2000 — 2002
audit, Computer Science
Lyndon State College 1993 — 1998
Bachelor of Science (BS), Communications Technologies/Technicians and Support Services
Lumos Networks 1999 - Present
AGE Technologies 1995 - 1999
Education
Indian River Community College
University of South Florida
Associate in Arts, Political Science
Lumos Networks May 2013 - August 2013
Augusta Health June 2011 - August 2012
Skills
Microsoft Office, Dutch, EMT, Ballroom Dance, Healthcare, PowerPoint, Microsoft Excel, Microsoft Word, Research, Cpr Certified, Government, Outlook, Hospitals, Project Management, Photoshop
Education
The College of William and Mary 2010 — 2014
Bachelor's Degree, Public Policy, 3.94 GPA
Universiteit Leiden 2012 — 2012
LUMOS Networks November 2011 - Present
Sprint Nextel August 1997 - August 2005
FMI August 1995 - July 1997
Bailey Printing January 1991 - April 1995
Centel August 1987 - July 1991
Education
James Madison University - College of Business 2007 — 2009
MBA
James Madison University 1985 — 1987
BBA, Business Management
Alvarez & Marsal October 2014 - Present
Lumos Networks March 2010 - October 2014
Lumos Networks January 2012 - July 2012
Ntelos November 2003 - January 2012
Skills
Telecommunications, SQL Server, SQL, VoIP, Microsoft SQL Server, Salesforce.com..., Microsoft Excel, Call Center, Troubleshooting, Wireless, Team Leadership, Account Management, Salesforce.com, Networking, Direct Sales, MPLS, Solution Selling, Customer Service, Call Centers, B2B, Telephony, Project Planning, Customer Satisfaction, Strategy, Managed Services, Vendor Management, Customer Experience, Customer Retention, Cloud Computing, Sales Operations, SaaS, Integration, Product Management, Unified Communications, Data Center, Cross-functional Team..., Sales Process, Process Improvement, Strategic Partnerships, Project Management, Management, Leadership, Business Development
Education
Kaplan University
Associate of Science (A.S.), Accounting and Business/Management
Kaplan University
Coursework toward Bachelor of Science, Information Systems Management
Lumos Networks April 2013 - Present
Lumos Networks May 1994 - April 2013
Skills
Product Management, Pricing, Product Development, Marketing Management, Marketing Strategy, Product Marketing, Solution Selling, Account Management, Telecommunications, VoIP, Marketing, Marketing Communications, Direct Sales, Competitive Analysis, B2B, Networking, Customer Retention, Managed Services, Strategic Partnerships, Unified Communications, Channel Partners, Broadband, Salesforce.com, Wireless
Education
Ferrum College 1972 — 1976
Lumos Networks July 2014 - Present
Panasonic November 2013 - April 2014
Illinois Institute of Technology January 2008 - September 2013
Illinois Institute of Technology June 2009 - August 2013
Illinois Institute of Technology January 2008 - December 2009
Etilize August 2004 - December 2007
CubeXS.NET January 2002 - July 2004
Sattech Pvt Ltd March 2001 - June 2001
Skills
TCP/IP, Network Design, BGP, OSPF, EIGRP, MPLS, Network Administration, CCNA, Network Security, Linux, System Administration, Troubleshooting, Wireless Networking, Cisco Technologies, Unix, Firewalls, Cisco Routers, Routing Protocols, Switches, WAN, MySQL, Solaris, Java, Perl, Ubuntu, Shell Scripting, C++, C, LDAP, Ant, LaTeX, PHP, Windows Server, IP, Networking, Data Center, Routers
Education
Illinois Institute of Technology 2008 — 2013
PhD, Computer Engineering, Wireless Networks, GPA - 3.87
Sir Syed University of Engineering and Technology 2001 — 2007
Masters, Computer Engineering -- Networks
Sir Syed University of Engineering and Technology 1997 — 2001
B.S., Computer Engineering
Lumos Networks August 2012 - Present
Integra Telecom April 2011 - August 2012
Zayo Group October 2008 - April 2011
Level 3 August 2006 - October 2008
TelCove May 2003 - October 2008
Stargate 2002 - 2003
Cambridge Technology Partners 2000 - 2002
MCI 1996 - 2000
AT&T June 1993 - June 1996
Cable & Wireless 1989 - 1993
Skills
Colocation, Dark Fiber, Ethernet, MPLS, Internet Services, Metro Ethernet, Managed Services, VoIP, IP, Telecommunications, Solution Selling, Contract Negotiations, Network Design, Fiber, Data Center, Collocation, Cloud Computing, SIP, Consultative Selling, Direct Sales, Sales Management, New Business Development, Account Management, Contract Negotiation, Wireless, IP Transit, Key Account Management, Channel Management, DWDM, Customer Relations, TDM, Fiber Optics, Negotiation, Carriers, WAN, Strategic Planning, LAN/WAN, Team Leadership, Competitive Analysis, Salesforce.com, Carrier Ethernet, Co-location, Optical Fiber, Customer Service, Private Line, T1, SIP Trunking, Unified Communications, Telephony, Business Development
Education
Penn State 1984 — 1988
BS, Marketing with Distinction
St Joes
Lumos Networks October 2011 - Present
Integra Telecom December 2009 - Present
Integra September 2014 - September 2015
TEN: The Enthusiast Network November 2013 - April 2015
Reader's Digest Association September 2011 - April 2014
Otelco August 2010 - May 2013
NTELOS December 2009 - October 2011
Level 3 2006 - 2007
TelCove 1996 - 2006
Skills
Wireless, Telecommunications, MPLS, VoIP, Managed Services, Start-ups, Ethernet, New Business Development, Strategic Partnerships, Solution Selling, Business Development, Unified Communications, Direct Sales, Cloud Computing, Integration, Product Management, IP, Co-location, Strategy, Networking, Data Center, Mobile Devices, SaaS, Program Management, Professional Services
Education
Lehigh University 1981 — 1985
Bachelor of Science (B.S.), Electrical and Electronics Engineering
Lumos Networks February 2015 - Present
Telcoalition March 2014 - February 2015
Conterra Ultra Broadband August 2007 - February 2014
Vanco US October 2006 - August 2007
Motorola April 2005 - October 2006
FiberTower May 2004 - April 2005
Dominion Telecom February 2000 - May 2004
Qwest May 1998 - February 2000
MCI February 1995 - May 1998
Skills
Wireless, Dark Fiber, Solution Selling, Contract Negotiation, Sales, Co-location, Ethernet, IP, Broadband, Optical Fiber, Managed Services, Internet Services, Marketing, Telecommunications, Customer Retention, MPLS, DWDM, Fiber Optics, Telephony, Unified Communications
Education
James Madison University 1983 — 1987
Bachelor of Science (BS), Public Relations
Shentel September 2013 - Present
Shentel April 2013 - September 2013
Lumos Networks December 2010 - April 2013
NTELOS June 2008 - November 2010
NTELOS September 2005 - May 2008
NTELOS February 2003 - August 2005
NTELOS December 1999 - January 2003
United States Navy July 1989 - March 1998
Skills
Metro Ethernet, Telecommunications, VoIP, Endorsements, Wireless, Organizational..., IP, Project Management, Strategic Leadership, Capital Budgeting, 5ESS, Metaswitch, Broadworks, Cisco Routers, Organizational..., Core Network Planning, Network Engineering, Operating Expenses, Strategic Technology..., Network Performance..., Process Improvement, Operations Management, Contract Negotiation, Carrier Ethernet, MPLS, Ethernet, Network Design, Broadband, SIP, Computer Network..., Switches, WAN, DWDM, Optical Fiber, Fiber Optics, T1, Telephony, Co-location, Managed Services, Cisco Technologies, Routing, Unified Communications, SDH, BGP, Internet Services, ATM networks, LAN-WAN, Provisioning, Frame Relay, Routers
Education
Eastern Mennonite University 2004 — 2007
BS, Management & Organizational Dev.
Lumos Networks 2011 - Present
NTELOS 2002 - 2011
Gtel June 1999 - June 2002
COMDIAL November 1995 - June 2002
Skills
Managed Services, Telecommunications, VoIP, Data Center, Network Design, Cloud Computing, Unified Communications, MPLS, Ethernet, IP, Networking, T1, Direct Sales, Wireless, Telephony, Strategy, Metro Ethernet, Call Center, Solution Selling, Co-location, Troubleshooting, SIP, Optical Fiber, Channel Partners, Contract Negotiation, Cisco Technologies, Channel, Enterprise Software, Management
Education
Coe College
Kirkwood Community College
AA
Lumos Networks September 2014 - Present
XO Communications April 2013 - February 2014
XO Communications July 2009 - March 2013
XO Communications December 2008 - June 2009
Nextlink Wireless, Inc. June 2004 - December 2008
XO Communications August 2002 - June 2004
XO Communications August 2002 - June 2004
MCI 1987 - 2002
Skills
Start-ups, Mergers, Strategic Partnerships, Telecommunications, Product Management, Product Lifecycle..., Vendor Management, Mergers & Acquisitions, P&L Management, SaaS, Cloud Computing, Cross-functional Team..., Strategy, New Business Development, Finance, Business Development, Wireless, Strategic Planning, Program Management, Management, Go-to-market Strategy, Integration, Managed Services, Executive Management, VoIP
Education
University of Pennsylvania - The Wharton School 1977 — 1979
Master of Business Administration (MBA), Finance, General
University of Mississippi 1975 — 1977
MS, Chemical Engineering
Indian Institute of Technology, Bombay 1970 — 1975
B.Tech., Chemical Engineering
Sentara Healthcare October 2013 - Present
Lumos Networks August 2013 - October 2013
Sentara Healthcare October 2008 - August 2013
Sentara Healthcare May 2008 - October 2008
Sentara Healthcare November 2006 - May 2008
Skills
Healthcare, Hospitals, Healthcare Information..., EMR, Revenue Cycle, Clinical Research, Meditech, Microsoft Excel, Microsoft Word, Public Health, Process Improvement, Managed Care, Leadership, Healthcare Management, Healthcare Consulting, HIPAA, Data Entry, Data Analysis, Access
Education
James Madison University 2002 — 2004
MBA, General Business
James Madison University - College of Business 1996 — 2000
Master of Business Administration (MBA)
Lumos Networks February 2013 - Present
Consulant 2008 - February 2013
Level 3 Communications January 2006 - 2008
TelCove January 2000 - January 2006
TelCove January 1997 - January 2000
TelCove July 1994 - January 1997
GTE January 1994 - July 1994
GTE January 1992 - January 1994
Contel May 1989 - January 1992
Skills
Network Design, Network Engineering, Transmission, Project Planning, Telecommunications, IP, Wireless, Ethernet, VoIP, MPLS, DWDM, Managed Services
Education
Pennsylvania State University 1985 — 1989
Bachelor of Science, Electrical Engineering Technology
ValleyNet September 2014 - Present
CenturyLink January 2014 - September 2014
Lumos Networks November 2011 - December 2013
NTELOS May 2000 - October 2011
American Electric Power March 1997 - May 2000
Sprint April 1995 - March 1997
Sprint December 1992 - March 1995
Sprint September 1987 - November 1992
Skills
Managed Services, IP, Solution Selling, Product Management, Telecommunications, Wireless, Direct Sales, VoIP, MPLS, Business Development, Broadband, Sales Management, Sales Operations, Strategy, Channel, Team Leadership, Business Planning, Sales, Leadership, Ethernet, Unified Communications, Optical Fiber, B2B, Customer Retention, Salesforce.com, Account Management, Channel Partners, Mergers & Acquisitions, Management, Integration, Vendor Management, Networking, Co-location, Strategic Partnerships, Telephony, Network Design, Call Centers, SIP, Mobile Devices, Switches, Internet Services, Data Center, Selling, Cloud Computing, Product Development, SaaS, Routing, Customer Experience
Education
Miami University 1983 — 1987
BS, Accounting/Finance
Darden Business School
Executive Education - Partnership Program
Lumos Networks April 2012 - Present
NTELOS 2006 - April 2014
Revol Wireless October 2011 - March 2014
YAP January 2007 - September 2011
IPCS August 2004 - December 2009
SpectraSite Communications 1999 - 2005
Cellular One Group 1992 - 1999
Vanguard Cellular Systems, Inc 1989 - 1999
Providence Journal Cellular Management Services (PJCMS) 1986 - 1989
Skills
Telecommunications, Strategy Development, Strategic Planning, Mergers, Sales Management, Brand Development, Operations Management, Start-ups, Information Management, Wireless, Wireless Infrastructure, Corporate Development, Culture Change, Financial Management, General Administration, Emerging Technologies, Human Relations, Executive Management, Executive Compensation, Audit Committee, Customer Acquisition, Customer Service, Network Engineering, Direct Sales, Wireless Networking, Strategy, Team Building, Cellular Communications, Networking, Strategic Partnerships
Education
Indiana University—Purdue University Fort Wayne 1976 — 1980
Frontier Communications July 2012 - Present
Lumos Networks December 2010 - August 2012
FiberNet July 2001 - December 2010
United States Marine Corps January 1992 - January 1998
Skills
Customer Relations, MPLS, Telecommunications, VoIP, Managed Services, IP, Network Design, Problem Solving, Cisco, Microsoft Office, Consultative Selling, Visio, Selling, Direct Sales, Wireless, Networking, Cisco Technologies, Customer Service, B2B, Metro Ethernet, Unified Communications, T1, Ethernet, Solution Selling, WAN, Co-location, SIP Trunking, Optical Fiber, Fiber Optics
Education
Marshall University 1997 — 1999
Master of Arts, Communications
CloudFounders N.V. May 2014 - Present
Lumos Networks August 2012 - April 2014
Consolidated Communications April 2011 - August 2012
Cavalier Telephone August 2008 - August 2010
PAETEC December 2007 - August 2008
One Communications June 2005 - December 2007
XO Communications October 2003 - May 2005
One Communications October 2000 - October 2003
Choice One Communications October 2000 - June 2001
Harry Survis Communications January 1997 - October 2000
Skills
Solution Selling, Contract Negotiations, Hosted VoIP, Channel Management, Sales Management, Consultative Selling, Telecommunications, Team Building, Team Leadership, VoIP, Selling, Telephony, Networking, Contract Negotiation, Channel, Negotiation, Channel Partners, Strategic Planning, Marketing Strategy, Sales Operations, Sales, Wireless, Business Development, Cold Calling, New Business Development, Start-ups, Account Management, Cloud-based, Cloud Computing, Sales Presentations, Team Management, Ethernet, Fiber Optic Networks, Fiber Optic Technology, Integrity, B2B, Direct Sales, Customer Retention, Co-location, Unified Communications, Managed Services, Management, Leadership, SIP Trunking, Recruiting, Strategy, Salesforce.com, Strategic Partnerships, SaaS, IP
Education
Clarion University of Pennsylvania 1972 — 1976
Marketing/Management
Franklin Regional High School 1968 — 1972
Lumos Networks August 2014 - Present
Litigation Attorney July 2014 - Present
Kalbaugh Pfund & Messersmith September 2006 - June 2014
David J. Crandall, PC January 2002 - July 2006
Patrick Henry Community College 2005 - 2006
Internet Law Group April 2001 - January 2002
LegalSource September 2000 - December 2001
The Research Foundation for SUNY May 1999 - August 1999
United States Attorney's Office May 1999 - August 1999
United States District Court, Judge William M. Skretny June 1998 - July 1998
Skills
Litigation, Presentations, Wrongful Death, Customer Relations, Civil Litigation, Appeals, Legal Research, Legal Writing, Commercial Litigation, Personal Injury..., Mediation, Document Review, Depositions, Bankruptcy, Contract Law, Business Litigation, Personal Injury, Product Liability, Trials, Creditors' Rights, Criminal Law, Westlaw, Hearings, Courts, Case Managment, Case Analysis, Criminal Defense, Budgets, Court Appearances, Jury Trials, Jury Selection, Document Drafting, Project Management, Fiber Optic Networks, Federal Grants..., Torts, Trial Practice, Motions, Research, Management, Public Speaking, Training, Medical Malpractice, Insurance, Direct Sales, Sales Presentations, Cold Calling, Employment Law, Arbitration, Corporate Law
Education
Indiana University School of Law—Bloomington 1997 — 2000
Doctor of Law (J.D.), Tort litigation practice and Tax Law
Purdue University 1994 — 1996
Teacher Certification Secondary Social Studies, Unites States History and Government
Purdue University 1990 — 1994
Bachelor of Arts (B.A.), History, Political Science
Marion High School 1986 — 1990
Diploma, College/University Preparatory and Advanced High School Diploma Program
Lumos Networks July 2013 - Present
Lumos Networks November 2012 - July 2013
Lumos Networks May 2011 - November 2012
NTELOS June 2009 - May 2011
NTELOS May 2008 - June 2009
Skills
Telecommunications, Wireless, VoIP, Customer Satisfaction, Business Communications, InfoPath, InfoPath Forms, SharePoint
Education
Blue Ridge Community College
Piedmont Virginia Community College
Lumos Networks April 2014 - Present
Henslowe's Cloud Creative Consulting September 2000 - Present
Henslowe's Cloud Creative Consulting March 2013 - March 2014
Aspect Security May 2013 - June 2013
Rosetta Stone July 2010 - March 2013
Rosetta Stone June 2007 - June 2010
Rosetta Stone February 2007 - June 2007
Easton Avery Veterinary Services May 2003 - August 2004
TOP General Contractors May 2000 - May 2003
Wizards of the Coast August 2000 - November 2000
Skills
Agile Methodologies, Scrum, Release Management, History of Role Playing..., Linux, Secure Site Design, Splunk, Game Design, Risk Management, Continuous Integration, Project Planning, Subversion, Unix, Role Playing Games, MySQL, Bash, Software Configuration..., Ruby on Rails, Agile Project Management, Euthanasia, Rational Team Concert, XML, Test Planning, Software Engineering, Eclipse, Shell Scripting, Environmental Planning, Awk, Software Development, Software Design, Software Quality..., Agile Testing, JIRA, Urban Planning, Test Automation, Team Building, Git, Application Lifecycle..., XSLT, Urban Design, Unicode, Jenkins, XPath, Full SDLC, Ruby, Java, Perl, Information Security...
Education
West Virginia University 2001 — 2006
James Madison University 2010 — 2012
Robert C Byrd High School 1996 — 2000
High School Diploma
TV2 Consulting May 2014 - Present
Lumos Networks October 2013 - Present
Fort Lewis Volunteer Fire Department August 2005 - Present
Lumos Networks (Formerly nTelos) August 2008 - October 2013
StellarOne Bank (Formally FNB Corp.) April 2001 - August 2008
Skills
Windows Server, Disaster Recovery, Microsoft Exchange, Troubleshooting, Network Design, IPTV, Windows, Networking, Security, VoIP, Telecommunications
Education
ECPI University
East Tennessee State University
Shentel March 2014 - Present
Shentel September 2013 - March 2014
Lumos Networks February 2012 - August 2013
Lumos Networks March 2011 - February 2012
NTELOS October 2005 - March 2011
NTELOS September 2003 - October 2005
NTELOS (Formerly CFW Communications) March 1999 - September 2003
Skills
Metro Ethernet, IP, VoIP, Telecommunications, MPLS, Network Design, T1, Ethernet, Network Engineering, Managed Services, Telephony, SIP, Computer Network..., Fiber Optics, TDM, DWDM, Optical Fiber, Switches, Cisco Technologies, Unified Communications, Internet Services, LAN-WAN, Provisioning, Co-location, Broadband, DSL, Wireless, WAN, Carrier Ethernet, Routing, Routers
Education
Eastern Mennonite University 2006 — 2007
BS, Management and Organizational Development
Blue Ridge Community College 2001 — 2005
Associate in Arts and Sciences, College Transfer
PMI Central Virginia Chapter April 2014 - Present
Lumos Networks October 2013 - Present
Windstream Communications November 2011 - October 2013
PAETEC January 2011 - November 2011
Intellifiber January 2009 - December 2010
Cavalier Telephone Mid-Atlantic, LLC August 2000 - December 2008
Skills
T1, Telecommunications, Co-location, Optical Fiber, MPLS, Managed Services, Ethernet, IP, Telephony, VoIP, DSL, Provisioning, DWDM, Network Engineering, WAN, Vendor Management, Fiber Optics, Networking, Wireless, Enterprise Software, LAN-WAN, TDM, Data Center, Network Design, SIP, Solution Selling, Unified Communications, Computer Network..., Program Management, Call Centers, Project Management, Cisco Technologies, SDH, Integration, System Deployment, Service Delivery, Switches, Frame Relay, Broadband, Routers
Education
J Sargeant Reynolds Community College
Virginia Commonwealth University
Lumos Networks May 2009 - Present
Hoover Equipment October 1994 - January 2009
Susquebanc Lease Company December 1988 - September 1994
Susquebanc Lease Co. 1988 - 1994
Susquehanna Bancshares, Inc. 1988 - 1994
U.S. National Bank 1979 - 1988
Johnstown Bank & Trust Co. 1975 - 1979
Skills
Product Management, Negotiation, Sales Management, Troubleshooting, Management, Credit, Account Management, VoIP, Direct Sales, Sales, Finance
Education
Penn State University 1970 — 1974
Bachelor of Science in Business Administration, Marketing
Blue Ridge Community College July 2013 - Present
Lumos Networks November 2013 - March 2015
LUMOS Networks September 2011 - November 2013
NTELOS November 2009 - September 2011
NTELOS September 1996 - October 2009
Blue Ridge Community College 1988 - 1991
Skills
Telecommunications, Wireless, Troubleshooting, Customer Service, Account Management, Microsoft Office, Network Administration, Technical Support, Networking, TCP/IP, Cisco Technologies, Telephony, IP, Call Centers, Computer Network...
Education
Liberty University 2013 — 2016
Master's, MEd.-Teaching & Learning Technology & Online Instruction
Eastern Mennonite University 2007 — 2008
BS, Management & Organizational Development
Lumos Networks November 2011 - Present
NTELOS August 2010 - November 2011
NTELOS December 2000 - August 2010
EDS Brasil/Vesper April 2000 - December 2000
DPI/TFS August 1997 - April 2000
IBM New Zealand February 1996 - August 1997
Saudi Cairo Bank 1994 - 1995
Skills
SQL, RPG, Telecommunications, Integration, Troubleshooting, Software Development, DB2, Software Project..., Visio, Databases, SDLC, Disaster Recovery, Requirements Analysis, IT Management, Business Analysis
Education
Mindanao State University 1982 — 1987
BS Electronics Engineering, Communications Electronics
Lumos Networks August 2013 - Present
Windstream Communications January 2012 - August 2013
Integra Telecom January 2011 - January 2012
FairPoint Communications October 2007 - January 2011
TelCove 1997 - 2007
Cable & Wireless February 1995 - November 1997
ComDoc, Inc. 1994 - 1995
Skills
Telecommunications, Metro Ethernet, SIP Trunking, MPLS, Ethernet, Internet Services, VoIP, T1, Managed Services, Co-location, TDM, Fiber Optics, Call Centers, Telephony, SDH, IP, Unified Communications, Network Engineering, Carriers, Network Design, DSL, WAN, Broadband, LAN-WAN, Carrier Ethernet, Optical Fiber, DWDM, SIP, Wireless, Computer Network..., Frame Relay, ATM networks, ISDN, Hosted Services
Education
Penn State University 1989 — 1993
BA, Communications
Lumos Networks November 2014 - Present
BMS Direct, Inc. June 2012 - November 2014
J Crew September 2009 - May 2012
Skills
Web Application Design, PHP, MySQL, jQuery, JavaScript, HTML scripting, CSS3, Mobile Web Design, Linux System..., E-commerce, Customer Service, Dreamweaver, Web Design, Photoshop, Web Development, Web Applications, Slackware, Java, HTML 5, HTML emails, CSS, CSS Javascript, SQL, Access, Python, OS X, Adobe Creative Suite, LAMP, XHTML, XML, AJAX, Windows, Git, Linux, JSON, OOP, MVC, Apache
Education
Central Virginia Community College 2009 — 2012
Associate of Arts and Sciences (AAS), Computer Software Engineering
UVA Health System August 2014 - Present
Lumos Networks July 2010 - August 2014
Live Nation March 2007 - July 2010
James Madison University April 2006 - December 2006
Skills
Web Development, Web Content Management, HTML, CSS, XML, HTML5, Email Marketing, Dreamweaver, Microsoft Office, JavaScript, Social Media, PHP, SEO, Google Analytics, Drupal, CMS, Google Webmaster Tools, Google Maps, WordPress, Adobe Creative Suite, PHPList, Twitter, LinkedIn, Facebook, Event Marketing, Google+, Windows, SharePoint, Google Adwords, Web Design, Web Analytics, jQuery, Salesforce.com, Online Marketing, SEM, Social Media Marketing, Social Networking, PPC, Web Marketing
Education
James Madison University - College of Business 2002 — 2006
BBA, CIS
Lumos Networks December 2011 - Present
Sprint Nextel March 2010 - November 2011
VoIP Innovations August 2007 - March 2010
Penntelecom Communications August 2002 - September 2007
MCI WorldCom Telecommunications January 1997 - January 2001
Skills
Leadership, Solution Selling, Metro Ethernet, MPLS, Broadband, Long-term Customer..., Customer Retention, Direct Sales, Sales Management, Salesforce.com, Wireless, Cold Calling, Data Center, T1, Ethernet, Contract Negotiation, Networking, SIP, Unified Communications, SaaS, Sales, Professional Services, Sales Operations, Channel Partners, VoIP, Strategic Partnerships, Telephony, Managed Services, Co-location, Cloud Computing, IP, Telecommunications, Customer Service, WAN, Vendor Management, Business Development, Selling, Channel, SIP Trunking, Sales Process, Product Marketing, Call Center, Technology Solutions, B2B, Optical Fiber, Account Management, Customer Satisfaction, Product Management, Team-oriented, Teamwork
Education
Iowa State University 1974 — 1979
B.A., Education
Chartiers Valley H.S. 1971 — 1974
Education
NeuStar, Inc. December 2012 - Present
Lumos Networks April 2012 - Present
Cogent Communications January 2010 - February 2012
Verizon Business 2003 - 2010
Education
Eastern Michigan University 1986 — 1989
Bachelor of Science, Business & Management, 3.4
Lumos Networks November 2012 - Present
NTELOS March 2010 - November 2011
NTELOS March 2010 - November 2011
Skills
Call Center, Telecommunications, Wireless, Customer Satisfaction, Customer Experience, VoIP, Troubleshooting, Customer Retention, IP, GSM, T1, Broadband, Computer Network..., Customer Service, Technical Support
Education
University of North Carolina at Chapel Hill 2005 — 2009
Mary Baldwin College
Lumos Networks January 2013 - Present
Lumos Networks November 2011 - January 2013
NTELOS December 2010 - November 2011
FiberNet of WV September 2003 - December 2010
Wirefire Internet Services July 1998 - September 2003
Family Learning Center - Marietta Area Community Computer Center December 1997 - March 1999
Washington County (Ohio) Schools December 1994 - July 1998
Skills
Telecommunications, Troubleshooting, Routers, Network Design, Wireless, Networking, Routing, Technical Support, Managed Services, Software Installation, Databases, Access, Training, Customer Service, Time Management, Microsoft Excel, Internet Services, Web Design, T1, Optical Fiber
Education
Washington State Community College 2009 — 2011
Associates of Applied Business, Digital Technology / Computer Support Technician
Ohio University 1989 — 1994
Bachelor's, Education / Music
Lumos Networks 2011 - Present
NTELOS October 2009 - November 2011
Stafford County Public Schools September 2005 - October 2007
Catherines Stores Corporation November 2002 - July 2005
Education
Blue Ridge Community College 1982 — 1984
General Studies
Eastern Mennonite University 1981 — 1982
Registered Nursing/Registered Nurse
Lumos Networks July 2014 - Present
Augusta Health December 2009 - June 2014
Education
James Madison University 2004 — 2008
Bachelors, Kinesiology/Sports Management
Lumos Networks February 2012 - Present
Lumos Networks January 2010 - February 2012
NTELOS April 2007 - January 2010
NTELOS October 2004 - March 2007
Skills
Metro Ethernet, Broadband, Carrier Ethernet, Cisco Technologies, Computer Network..., DWDM, Ethernet, Fiber Optics, IP, MPLS, Network Design, Network Engineering, Optical Fiber, Process Improvement, Project Management, SIP, Switches, T1, Telecommunications, Telephony, VoIP, Wireless, Wireless Networking
Education
Blue Ridge Community College 2008 — 2011
Engineering
Piedmont Virginia Community College 2005 — 2007
Electrical and Electronics Engineering
Lumos Networks March 2012 - Present
Skills
Telecommunications, Team Leadership, Process Improvement, Metro Ethernet, Capital Budgeting, Leadership Development, Problem Solving, Facilities Management, VoIP, Managed Services, IP, Wireless, Call Center, Leadership, Troubleshooting, Management, Data Center, Optical Fiber, Ethernet, Broadband, Telephony
Education
Eastern Kentucky University
Bachelor of Science (B.S.)
University of Kentucky
Lumos Networks November 2012 - December 2012
Lumos Networks February 2007 - November 2012
Lumos Networks February 2006 - April 2007
Lumos Networks August 2000 - February 2006
Lumos Networks February 2000 - August 2000
Star K Arabians July 1998 - October 1999
Skills
VoIP, Telephony, Team Leadership, Troubleshooting, Product Management, Networking, Process Improvement, Customer Service..., Coaching Staff, Microsoft Office, Strategic Planning, Communication, Employee Training, Operations Management, Coaching
Education
Blue Ridge Community College 1996 — 1997
Waynesboro High School 1992 — 1996
City National Bank June 2014 - Present
Lumos Networks July 2012 - June 2014
Community Bank April 2007 - July 2012
Rockingham Heritage Bank January 2006 - March 2007
Skills
Visio, Access, Business Analysis, SharePoint, Software Documentation, Vendor Management, Disaster Recovery, Process Improvement, Troubleshooting, Databases, Active Directory, Analysis, System Administration, Technical Support, Security
Education
Bridgewater College 2000 — 2002
Bachelor of Science, Information Systems Management
Blue Ridge Community College 1998 — 2000
Associate's degree
Boyd Caton & Grant Transportation Group March 2015 - Present
Lumos Networks December 2014 - March 2015
The Brickman Group March 2013 - December 2014
Novak Francella LLC May 2012 - March 2013
Farmers & Merchants Bank August 2011 - January 2012
McDaniel College 2010 - 2012
Skills
Microsoft Excel, Event Planning, PowerPoint, Public Speaking, Leadership, Research
Education
McDaniel College 2008 — 2012
Bachelor's degree, Accounting, Economics and Business Administration
County of Rockingham December 2013 - Present
Lumos Networks February 1999 - December 2013
Genicom Corporation September 1987 - February 1999
Education
James Madison University 1982 — 1986
Bachelor of Business Administration (BBA), Accounting
Lumos Networks April 2014 - Present
Lumos Networks December 2010 - April 2014
Skills
Financial Analysis, Financial Reporting, Accounting, Financial Accounting, Variance Analysis, Account Reconciliation, General Ledger, Management
Education
Ripley High School 1994 — 1998
Marshall University
Bachelor of Business Administration (BBA), Marketing
Lumos Networks March 2012 - Present
Lumos Networks December 1999 - February 2012
Lumos Networks October 1992 - November 1999
Lumos Networks March 1992 - October 1992
State Farm for Agent September 1991 - March 1992
Dominion Bank May 1988 - September 1991
Skills
Telecommunications, Telephony, Auditing, Telecommunications..., Dispute Resolution, Microsoft Excel, Contract Negotiation, Invoicing, Analysis, Access, Call Centers, Journal Entries, Management, Customer Service, Team Leadership, Process Improvement
Education
Bridgewater College 1987 — 1991
Bachelor of Science (B.S.), Business Administration and Management, General
Lumos Networks July 2013 - Present
Lumos Networks November 2012 - June 2013
LBP Enterprises June 2011 - February 2012
Skills
Cisco Routers, Metro Ethernet, Carrier Ethernet, Fiber Optic Networks, DNS, Web Hosting, DSLAM, IPTV, Computer Repair, Communication Skills, Friendly Personality
Education
Bridgewater College 2007 — 2011
Bachelor's degree, Computer and Information Sciences and Support Servicesr