Cingular Wireless
Industry: Mobile telecommunication company
DescriptionAT&T Mobility LLC, also known as AT&T Wireless, marketed as simply AT&T, is a wholly owned subsidiary of AT&T Inc. that provides wireless services to 138.8 million subscribers in the United States including Puerto Rico and the U.S. Virgin Islands. Headquarters: Atlanta, Georgia, United States Number of employees: 75,000 (2015) Revenue: 73 billion USD (2016) Founder: AT&T Parent organizations: AT&T, AT&T Communications Subsidiaries: Alltel, AT&T Mexico, Leap Wireless,
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Cingular Wireless Employees
Eddie Bauer December 2014 - Present
Infinity Consulting Solutions January 2014 - August 2014
NCR Corporation August 2012 - January 2014
Insight Global January 2012 - July 2012
Insight Global November 2011 - July 2012
Insight Global November 2011 - December 2011
ShopLocal July 2005 - July 2008
ShopLocal May 2005 - July 2005
Cingular Wireless March 1997 - October 2003
Skills
Visio, SDLC, Software Documentation, Troubleshooting, Network Administration, Quality Assurance, Computer Hardware, Testing, Software Project..., Operating Systems, Active Directory, MS Project, Rally, XP, Customer Service, QTP, Remedy, Wikis, Access, Agile, Windows, VPN, Microsoft Office, Documentation, Problem Solving, VMware, Visual Studio, Windows 7, Outlook, System Migration, Browsers, IIS, Collections, Project Implementation, Computer Repair, Subversion, Project Planning, POS, ATMs, Reporting & Analysis, Mainframe, Field Maintenance, Consulting, Agile Methodologies, Windows XP
Education
Keller Graduate School of Management of DeVry University 2009 — 2011
Master of Business Administration (M.B.A.), Business Administration
DeVry University 1999 — 2004
B.S, Computer Information Systems
Georgia Military College July 2014 - Present
Ohio Christian University November 2013 - Present
West Georgia Technical College November 2013 - Present
AT&T September 2011 - Present
My Career Hero 2012 - Present
AT&T 2010 - 2011
AT&T 2008 - 2010
Cingular Wireless 2007 - 2008
Cingular Wireless 2005 - 2007
Cingular Wireless 2001 - 2005
Skills
Strategic Planning, New Business Development, Business Strategy, Negotiation, Customer Relations, Diversity in Workforce..., Peer Mentoring Program..., Strategic Operational..., Multifaceted-Cohesive..., Webinar Training &..., Employee Career..., Innovative..., Cross-Functional Team..., Multi Culture and..., Large Class Management, Curriculum Development, Performance Evaluations, Productivity and..., Cross-functional Team..., Customer Service, Performance Appraisal, Management, Leadership, Project Planning, Budgets, Organizational..., Sales Operations, Team Building, Change Management, Program Management, Hiring, Product Management, Operations Management, Employee Training, Retail, Human Resources, Call Centers, Vendor Management, Training, Team Leadership, Sales, Direct Sales, Performance Management, Business Development, Pricing, Customer Experience, Process Improvement, Contract Negotiation, Analysis, Employee Relations
Education
Argosy University Atlanta 2012 — 2015
Doctor of Education (Ed.D.), Organizational Leadership
Keller Graduate School of Management of DeVry University 2011 — 2012
MBA, Project Management, 3.84
DeVry University 2009 — 2011
Bachelor of Science (B.S.), Technical Management
Georgia Piedmont College 2002 — 2004
Associate's degree, Computer Information Systems
AT&T Mobility May 2012 - Present
AT&T Mobility October 2010 - May 2012
AT&T Mobility November 2008 - October 2011
Brink’s Business Security September 2007 - September 2008
Integrated Software Solutions February 2007 - July 2007
Cingular Wireless January 2005 - February 2007
United States Air Force May 1999 - May 2004
Skills
Sales Management, Sales Operations, Financial Reporting, Customer Service, RF Troubleshooting, Microsoft Excel, PowerPoint, Satellite Communications, Mobile Communications, Retail Sales, Operations Management, Inventory Management, Small Business, Sales Presentations, CCTV, Security Clearance, Burglar Alarm, Sales, Account Management, Wireless, Telecommunications, Team Leadership, Customer Experience, Customer Retention, Customer Satisfaction, Solution Selling, Direct Sales, Team Building, Sales Process, Training, B2B, Cold Calling, Networking, Management, Leadership, Mobile Devices
Education
Community College of the US Air Force 1999 — 2001
Georgia Perimeter College
Continuing Education, Computer Science
AT&T January 2014 - Present
AT&T January 2010 - December 2013
AT&T Mobility March 2008 - January 2010
AT&T Mobility March 2007 - March 2008
Gilligan Log Homes & Real Estate August 2005 - January 2007
Cingular Wireless April 2004 - April 2005
Cingular Wireless April 2002 - April 2004
Skills
Solution Selling, Forecasting, Account Management, CRM, Direct Sales, Wireless, Sales Operations, Business Development, Customer Retention, Leadership, Sales, Selling, Strategy, Customer Satisfaction, Management, Sales Process, Telecommunications, Managed Services
Education
Sierra College 2007 — 2009
Associate's degree, Business Management
Copper Mountain Community College
D+H U.S. Operation May 2015 - Present
AT&T Mobility September 2013 - May 2015
AT&T March 2010 - October 2012
AT&T November 2007 - February 2010
AT&T April 2007 - October 2007
Cingular Wireless March 2000 - March 2007
Skills
Project Management, SDLC, Telecommunications, Process Improvement, Vendor Management, Requirements Analysis, Integration, Project Planning, PMO, Cross-functional Team..., Management, Testing, Wireless, PMP, Software Project..., Leadership, Software Quality..., Software Development, System Testing, SOX Compliancy, Microsoft Office, Corporate Training, Agile Methodologies, Agile & Waterfall..., Agile Methodolgy, Scrum, Six Sigma, SharePoint
Education
DeVry Institute of Technology
Bachelor of Science, Business Operations, Grad, Magna Cum Laude
JC COOKS Catering & Chef Service April 1997 - Present
Medtronic October 2013 - October 2014
Harland Clarke Corp. June 2010 - September 2011
eWomenNetwork January 2010 - December 2010
Greenwood & Hall, Marketing and Call Center Solutions for Higher Education February 2009 - March 2010
Agilysys, Inc. January 2007 - June 2008
Cingular Wireless 2005 - 2006
Trovix September 2005 - December 2005
ICG Communications January 2004 - 2005
GoBeam (Covad Communications) 2002 - 2003
Skills
Direct Sales, Solution Selling, Business Development, New Business Development, Strategy, Leadership, Management, Sales, SaaS, Enterprise Software, Start-ups, Selling, Sales Operations, Team Building, Strategic Partnerships, Customer Retention, Sales Management, Opportunity..., Call Center, Forecasting, Chef & Caterer
Education
University of Santa Clara 1979 — 1982
BS, Political Science
De Anza College 1977 — 1980
Associate of Arts (A.A.), Undergraduate Courses
Westat May 2014 - Present
Jazz It Up Designs August 2005 - Present
US Census Bureau January 1990 - January 2011
US Census Bureau 2011 - 2011
Jackson Hewitt Tax Service Inc. December 2004 - April 2005
Verizon Information Systems September 2004 - December 2004
Cingular Wireless September 1994 - December 1994
Dahn Corporation/MiniUStorage December 1993 - August 1994
Skills
Photoshop, Photography, Video Editing, Illustrator, InDesign, Mac, Dreamweaver, Flash Design, Marketing, Editing, Event Planning, Social Media Marketing, Social Networking, PowerPoint, Microsoft Office, Advertising, Public Relations, Customer Service, Flash, Social Media, Data Entry, Blogging, Creative Writing, Creative Direction, Web Design, Microsoft Word, Nonprofits, Music, Public Speaking, Research
Education
Victor Valley College 2008 — 2011
Associate of Arts (AA), Web and Graphic Design
Cypress College 1995 — 1995
Certificates, Business Clerical Skills
Fullerton College
Fine Arts, Paralegal Studies, Music
The Cobalt Group November 2010 - Present
Ghamer Studios November 2010 - Present
The Cobalt Group June 2006 - November 2010
Cingular Wireless 2004 - 2006
Skills
CRM, Salesforce.com, Customer Retention, Customer Satisfaction, Sales Process, Account Management, Sales Operations, Sales, Product Management, Direct Sales, Marketing, Training, Cold Calling
Education
University of Washington 2004 — 2006
BA, English and Social Science, Minor in Anthropology
Des Moines Area Community College 1997 — 2005
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Delta Regional Medical Center June 2005 - October 2013
Cingular Wireless January 2001 - June 2005
West Implement May 1998 - December 2001
Skills
Healthcare, Microsoft Excel, Microsoft Word, PowerPoint, EMR, Customer Service, Access, Software Documentation, Hospitals, Data Analysis, Outlook, Project Management, Process Improvement, SQL, Healthcare Information..., Cerner, Oracle SQL, Oracle Applications, PowerChart, FirstNet, Profit, Profile, Analytics, Asset Managment, JavaScript, Lighthouse, Organization, IT Operations, Strategic Planning, Visual Basic, VMware, Web Applications, Healthcare Management, EHR, CPOE, Windows Server, Revenue Cycle, HIPAA, Meditech
Education
Delta State University 1998 — 2003
Bachelor's degree, Computer Programming, Specific Applications
Rose International September 2014 - Present
NorthShore University HealthSystem October 2011 - October 2012
NorthShore University HealthSystem 2011 - 2012
BMO Harris Bank May 2006 - June 2010
Staffing Now October 2005 - May 2006
CINGULAR WIRELESS January 2005 - October 2005
Transamerica April 2004 - October 2004
Bank One November 2002 - April 2003
Kelly Services April 2001 - November 2002
Skills
Customer Service, Call Centers, Supervisory Skills, Spanish-speaking, Finance, Customer Satisfaction, Coaching, Training, HR Policies, Interviews, Office Management, Microsoft Office, Quality Assurance, Quality Control, Translation, Youth Mentoring, Time Management, Recruiting
Education
Dominican University 1985 — 1989
Communication, General
Bank of America May 2013 - Present
Bank of America July 2011 - Present
BANK OF AMERICA HOME LOANS DEC January 2008 - Present
Bank of America December 2008 - 2011
Cingular Wireless May 2006 - May 2007
Cingular Wireless May 2006 - May 2007
CapitalOne Auto Finance September 2004 - March 2006
Skills
Management, Customer Service, Loans, Microsoft Excel, Negotiation, Testing, Accounting, Foreclosures, Banking, Call Centers, Retail Banking, Referrals, Credit Cards, Credit, Vendor Management, Business Analysis, Customer Experience, Customer Satisfaction, Commercial Banking, Service Delivery
Education
University of Phoenix 2013 — 2016
Bachelor of Applied Science (B.A.Sc.), Business Administration, Management and Operations
DeVry University 2006 — 2008
computer science
David W. Carter H.S
Diploma
Some college Devry University
Truman Medical Centers September 2012 - Present
Truman Medical Centers August 2011 - September 2012
Truman Medical Centers October 2007 - August 2012
Cars 4 Less January 2007 - October 2007
Cingular Wireless August 2006 - December 2006
Skills
Nursing, ICU, Hospitals, EMR, Healthcare, Customer Service, Medical Records, Training
Education
Wyandotte High School 1996 — 1999
Diploma
Donnelly College
n/a, Nursing
Avon Products, Inc June 2003 - Present
Dreyer’ Ice Cream June 2010 - August 2010
City of Burburnett April 2007 - January 2009
Schwan’s Home Food Service August 2006 - April 2007
Cingular Wireless May 2005 - July 2006
Brock's Lawn Service March 2003 - August 2005
Tommy Haywood's Hope Adolescent Treatment Center December 2004 - February 2005
City of Burkburnett March 2004 - October 2004
Papa John's Pizza January 2004 - March 2004
United Regional Health Care System June 2003 - December 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, Social Media, Teamwork, Public Speaking, Java, HTML, English, C, Windows, Event Planning, Team Leadership
Education
Columbia Southern University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Project Management
Columbis Southern University 2010 — 2014
BS, Business Administration; Project Management
American Red Cross 2001 — 2001
cpr cetification for job
Vernon College 2001 — 2001
course cetification for job purposes, Mental Health Technician
Hirschi High School 1991 — 1996
High School Diploma, General Studies
FishNet Security September 2011 - Present
KGP Logistics July 2010 - September 2011
Good Farms, Inc. September 2008 - December 2009
QWEST COMMUNICATIONS CORP April 2005 - September 2007
Cingular Wireless April 2004 - April 2005
Polk Directories, an Info USA Company January 2002 - April 2003
Sprint June 1989 - November 2001
Skills
Sales Management, Business Planning, Forecasting, Account Management, Sales Force Alignment, New Business Development, Strategic Planning, Contract Negotiation, Key Account..., Program Management, IT Solutions, Customer Service, Sales Process, Inventory Management
Education
Fort Hays State University 1984 — 1986
Bachelor's degree, Business Administration and Management, General
Dodge City Community College 1981 — 1982
Associate's degree, Business Administration and Management, General
Halliburton January 2015 - Present
Halliburton November 2012 - January 2015
Halliburton September 2011 - November 2012
ITT Technical Institute September 2009 - September 2011
Wells Fargo Financial March 2008 - March 2009
Apria Healthcare January 2007 - March 2008
Cingular Wireless June 2006 - October 2006
Skills
Recruiting, Training, Human Resources, Onboarding, Sales, Management, Customer Service, Interviews, Applicant Tracking..., College Recruiting, Talent Acquisition, Payroll, Employee Relations, New Hire Orientations, Technical Recruiting, Sourcing, Employee Benefits, Cold Calling, Employee Training, Staffing Services, Screening Resumes, Sales Presentations, Job Fairs, Social Networking, Networking, HR Policies
Education
Colorado State University 2000 — 2004
Bachelor of Science, Business Administration/Marketing, 3.321
Computer Systems Institute June 2013 - Present
American InterContinental University February 2006 - July 2012
Cingular Wireless January 2004 - January 2005
SBC Ameritech ( Paging ) January 2002 - February 2004
MCI Corporation January 1997 - February 2000
United States Navy / Seabees July 1987 - April 1994
Skills
Admissions, Higher Education, Staff Development, Student Recruiting, Public Speaking, Adult Education, E-Learning, Organizational..., Leadership Development, PowerPoint, Employee Training, Career Counseling, Instructional Design, Program Management, Leadership, Management, Training, Sales, Coaching, Resume Writing, Career Development, Distance Learning, Enrollment Management, Curriculum Design, Student Affairs, Interviews, Curriculum Development, Teaching, Time Management
Education
American InterContinental University 2011 — 2012
Master of Education, •Specialization in Instructional Design and Technology
American InterContinental University 2008 — 2009
Master of Business Administration, •Dual concentration: International Business & Healthcare Management
American InterContinental University 2006 — 2008
Bachelor of Business Administration, •Concentration in Project Management
DePaul University
Proviso East HS
AT&T November 2013 - Present
AT&T Mobility March 2010 - November 2013
AT&T Mobility March 2007 - March 2010
Cingular Wireless August 2005 - March 2007
Cingular Wireless December 2001 - August 2005
Skills
MS Suite, UNIX, Queryman, Business Objects, Oracle SQL, SQL*Plus, BMC Remedy, Remedy Ticketing System, Toad, ClearQuest, Teradata, Unix, SDLC, SQL, SharePoint, Business Intelligence, Access, Testing, Databases, Data Warehousing, Integration, Microsoft Office
Education
DeVry University-Georgia 1994 — 1996
Bachelor's degree, Computer Information Systems
Devry University
Bachelor's degree, Computer Information Systems
CW Security Consultants August 2009 - Present
AT&T Mobility June 2007 - May 2013
Cingular Wireless June 2003 - June 2007
Frito-Lay, Inc. 1985 - 2003
US Army August 1961 - May 1984
Skills
Emergency Management, Corporate Security, Physical Security, Security Management, Crisis Management, Security, Enforcement, Private Investigations, Surveillance, Asset Protection, Access Control
Education
Columbia College 1971 — 1974
Bachelor's degree, Independent Studies
Medical Specialties Distributors, LLC March 2015 - Present
J. Jill September 2013 - December 2013
Organogenesis Inc July 2006 - December 2012
Cingular Wireless (thru Kelly Services) September 2005 - July 2006
Cingular Wireless August 1996 - April 2005
Skills
Employee Relations, Human Resources, Recruiting, Employee Benefits, Management, Sourcing, Interviews, Screening, Talent Management, Biotechnology, New Hire Orientations, Organizational..., HR Policies, Temporary Placement, Onboarding, Training, College Recruiting, Applicant Tracking..., Hiring, Employee Training, Benefits Administration, Exit Interviews, Open Enrollment, FMLA, PeopleSoft, Deferred Compensation
Education
Curry College
Human Resources Management Certificate
Massasoit Community College
Associate's degree, Liberal Arts and Sciences/Liberal Studies
UPS June 2009 - Present
UPS October 2008 - December 2008
Cingular Wireless August 2006 - April 2008
U.S. Security Associates, Inc September 2001 - August 2003
Roswell Police Department January 2000 - May 2001
Peachtree Ford July 1998 - December 1999
Greenville Police Department February 1994 - July 1998
Skills
•Proficient on a..., •Skilled in Microsoft..., •AS/400, •Vignette v7, Microsoft Excel, Access, Logistics, Inventory Management, Training, Quality Assurance, Sales, Customer Satisfaction, Customer Service, Inventory Control, Recruiting, Security, Software Documentation, Testing, Team Building, Leadership, Process Improvement, Sales Management
Education
Delta State University
B.S, Criminal Justice
Clayton Regional Law Enforcement Academy
Mississippi Law Enforcement Training Academy
IBM September 2015 - Present
Oakwood Systems Group November 2014 - September 2015
IBM December 2012 - April 2014
THE LENAHAN GROUP, LLC November 2005 - November 2012
Blue Ribbon Roofing & Siding 2005 - November 2012
Cingular Wireless May 2005 - November 2005
Cingular November 2002 - May 2005
Cingular May 2000 - November 2002
USatWork.com December 1999 - May 2000
Lexmark June 1999 - December 1999
Skills
P&L Management, Sales Management, Strategic Planning, Contract Negotiation, Budgeting, Forecasting, Consultative Selling, Building Materials, New Business Development, Customer Relations, Negotiation, Construction, Contractors, Budgets, Strategy, Business Development, Sales Operations, Solution Selling, Account Management, Sales, Management, Leadership, Marketing, Customer Service, Purchasing, Selling, Sales Process, Marketing Strategy, Cloud Computing, Direct Sales, B2B, Enterprise Software
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1999 — 2002
Master of Business Administration (M.B.A.)
Villanova University 1991 — 1995
Bachelor of Science (B.S.)
U.T.M.D. Anderson Cancer Center July 2014 - Present
U.T.M.D. Anderson Cancer Center Cancer Center August 2012 - July 2014
Xcess Security Services June 2009 - August 2012
LeTourneau Technologies February 2007 - May 2009
Gulf Shores Inc February 2004 - February 2007
Cingular Wireless August 1999 - February 2004
Skills
Projects, Budgeting, Grant Management, Human Resources, Accounting, Payroll and Benefits, Customer Service, Daily Operations
Education
Keller Graduate School of Management of DeVry University 2010 — 2011
MBA, Healthcare Management
DeVry University 2003 — 2010
B.S. Business Administration, Human Resources
MarketSource Inc. October 2014 - Present
BDS Marketing June 2013 - September 2014
MarketSource Inc. June 2012 - June 2013
Apple April 2011 - June 2011
Nokia September 2007 - November 2010
Marketsource Inc August 2006 - August 2007
MarketSource August 2006 - July 2007
AT&T Wireless January 2006 - August 2006
AT&T corporate store January 2006 - August 2006
Cingular Wireless March 2003 - January 2006
Skills
Customer Service, Mobile Devices, Microsoft Office, Training, Sales, Wireless, Telecommunications, Sales Management, Account Management, Product Marketing, Retail
Education
DeVry Institute of Technology 1995 — 1996
not yet attained, Business Mgmt
Ardor Health Solutions - The Medical Staffing Source January 2015 - Present
Ardor Health Solutions - The Medical Staffing Source October 2014 - December 2014
Holiday Host, Inc. February 2008 - October 2014
Occupational Therapy Assistant-Student October 2013 - May 2014
Notary Public for the State of Florida May 2007 - January 2014
Club Navigo Vacation Club March 2007 - February 2008
Countrywide Home Loans March 2003 - September 2006
Cingular Wireless February 2001 - March 2003
Timeshare Sales 1998 - 2000
Skills
Patient Advocacy, Outpatient Orthopedics, Patient Safety, Long-term Care, Quality Patient Care, Diversity & Inclusion, Child Development, Rehabilitation, Task Analysis, Clinical Protocols, Client Centered..., Evidence-based Therapy, Interdisciplinary..., Time Management, Community Outreach, Fundraising, Team Building, Leadership, Building Relationships, Marketing, Customer Satisfaction, Research, Customer Service, Organizational..., Sales, Public Speaking, Event Planning, Training, Management, Nonprofits, Leadership Development, Social Networking, Public Relations, Event Management, Recruiting, Coaching, Microsoft Office, Strategic Planning, Budgets, Operations Management, Social Media Marketing, Editing, Marketing Strategy, Small Business, Singing, Finance, Marketing Communications, Data Entry, Volunteer Management, Teaching
Education
Daytona State College 2012 — 2014
Associate's Degree, Certified Occupational Therapist Assistant, 3.66 Cumulative G.P.A.
HHMC School of Radiography 2011 — 2012
RadiologicTechnologist, Radiology
Faurecia Automotive Seating February 2010 - Present
Cingular Wireless 2001 - 2004
Skills
Automotive, Continuous Improvement, 5S, Purchasing, Manufacturing, Inventory Management, MRP, Kaizen
Education
Delta State University
Titan International, Inc. July 2013 - Present
ETC Computerland March 2012 - July 2013
ETC Computerland September 2008 - March 2012
Layer 3 Communications September 2005 - September 2008
Cingular Wireless August 2004 - September 2005
Skills
Microsoft Technologies, VMware Infrastructure, Barracuda, HP Procurve, Cisco Call Manager, Linux, Veeam, Wireless Networking, Network Security, Switches, LAN/WAN, Active Directory, OSPF, Disaster Recovery, Routers, Windows Server 2008, Virtualization, Network Administration, Windows Server 2003, Windows 7, Firewalls, Security, VPN, DNS, ASA, TCP/IP, VMware ESX, Routing, Troubleshooting, Ethical Hacker, Cisco Technologies, Windows Server 2012, Windows 8, WAN, LAN-WAN, VMware Horizon (View), Bluecoat Proxies, Networking, Storage Area Networks, Cisco ASA, Windows Server, SAN
Education
DeVry University-Georgia 2001 — 2003
Bachelor's, Telecommunications Management, 3.5
Quincy Senior High School 1996 — 1998
HS Diploma
Cisco Meraki July 2014 - Present
Cisco Meraki July 2013 - June 2014
Meraki, Inc. April 2012 - June 2013
AT&T January 2011 - May 2012
AT&T Mobility October 2007 - December 2010
Cingular Wireless March 2005 - October 2007
AT&T Wireless February 2004 - March 2005
AT&T Wireless May 2002 - February 2004
Skills
Sales Management, Telecommunications, Solution Selling, Cross-functional Team..., Business Development, Security, Account Management, Direct Sales, Cisco Technologies, Cloud Computing, Sales Operations, Lead Generation, Sales Process, Professional Services, Networking, Strategic Planning, Wireless, Salesforce.com, Management, Product Marketing, Team Building, SaaS, Leadership, Strategic Partnerships, Enterprise Software, Multilingual, B2B, Channel Partners, Managed Services, Sales
Education
University of Phoenix 2008 — 2012
Bachelor of Science (B.S.), Business
De Anza College 2004 — 2008
Associate's Degree, General Education
LG Networks, Inc. May 2012 - Present
ALLIED SEMICONDUCTOR May 2010 - October 2010
T-mobile USA January 2007 - March 2008
BeeWireless September 2006 - December 2006
Cingular Wireless December 2003 - August 2006
Walmart December 1999 - December 2003
Skills
Customer Service
Education
El Centro College 2011 — 2015
Dallas County Community College 2001 — 2004
Certificate, PC Repair
AT&T April 2005 - Present
AT&T Mobility 2005 - Present
Cingular Wireless March 2003 - April 2005
HL Yoh August 2002 - March 2003
AT&T 1995 - 2002
Skills
Telecommunications, GSM, Wireless, Project Management, Cross-functional Team..., Process Improvement, Team Leadership, Vendor Management, UMTS, Project Planning, PMP, Leadership, Management, Integration, Data Center, Wireless Networking, Testing, Product Management, Program Management, VoIP, Mobile Devices, LTE, 4G, Cellular Communications
Education
Susquehanna University 1983 — 1987
BA, Political Science
DeSales University 1983 — 1985
H&E Equipment Services February 2015 - Present
SERVPRO® of South Chattanooga November 2014 - February 2015
Coyote Logistics March 2014 - October 2014
Access America Transport June 2013 - March 2014
United Rentals August 2012 - March 2013
Republic Services Inc August 2011 - June 2012
Verizon Wireless November 2008 - July 2011
North Georgia Equipment Sales July 2008 - September 2008
Rental Service Corporation (RSC) September 2003 - July 2008
Cingular Wireless December 2002 - September 2003
Skills
Sales Management, Sales Process, Customer Service, Customer Experience, People Skills, People-oriented, Multi Tasking, Wireless, Sales Operations, Selling, Account Management, B2B, Cold Calling, Management, Customer Retention, Training, Sales Presentations, Team Leadership, Inventory Management, Solution Selling, Outside Sales, Contract Negotiation, New Business Development, Building Relationships, CRM, Coaching, Cross-functional Team..., Customer Satisfaction, Direct Sales, Forecasting, Leadership, Logistics, Marketing, Negotiation, Operations Management, Pricing, Purchasing, Recruiting, Retail, Sales, Strategic Planning, Team Building, Time Management, Transportation, Supply Chain, Transportation..., Freight, Trucking, Supply Chain Management, 3PL
Education
Covenant College 2007 — 2009
Bachelor's Degree, Business Administration, Management and Operations
The University of Tennessee at Chattanooga 1991 — 1996
not completed, Parks, Recreation and Leisure Studies
Notre Dame High School 1988 — 1991
Diploma
Ranker September 2011 - Present
Nerdmelt Los Angeles June 2013 - Present
Nerdist Industries May 2012 - Present
Self Employed May 2007 - Present
1-800-DENTIST May 2009 - September 2011
Geekscape May 2007 - January 2011
Cingular Wireless 2005 - 2007
Woodinville Rep 2005 - 2006
Skills
Television, Writing, Creative Writing, Editing, Public Speaking, Research, Social Media Marketing, Facebook, Film, Social Media, Public Relations, Press Releases, Theatre, Social Networking, Media Relations, Copy Editing, Voice Over, Web Content, Video Production, Screenwriting, Advertising, SEO, New Media, Acting, Entertainment, Content Management, Email Marketing, Improvisation, Blogging, Marketing Communications, Final Cut Pro, Digital Media, Mac, Video Editing, InDesign, Microsoft Office, Proofreading, Content Strategy, Film Production, Newsletters, Marketing, Microsoft Excel, Digital Marketing, Online Marketing
Education
iO West 2007 — 2010
Improv
Cornish College Of The Arts 1998 — 2002
B.F.A, Theater
General Dynamics Information Technology January 2013 - Present
Goodman Networks October 2008 - January 2013
Sprint Nextel August 2006 - July 2007
Cingular Wireless July 2005 - August 2006
Sprint April 1988 - April 2004
Skills
Telecommunications, Wireless, LTE, Contract Negotiation, Customer Relations, Contract Management, UMTS, Word, Excel, Problem Solving, Strategic Planning, GSM, Microsoft Office, PowerPoint, Team Building, Forecasting, Documentation, CDMA, Program Management, Negotiation, Customer Service, Scheduling, Contract Negotiations, Analysis, Research, Cellular, Permitting, New Business Development, Supervisory Skills, Vendor Management, Troubleshooting, Outlook, Compliance, Operations Management, Zoning, Account Management, Microwave, Database Administration, Wireless Networking, Administration, 4G, Cellular Communications, Site Acquisition, Software Documentation, Microsoft Word, Microsoft Excel, Process Scheduler
Education
Dallas Baptist University
UT Austin
AT&T August 2000 - Present
Cingular Wireless January 2000 - January 2007
United States Air Force May 1980 - October 2000
Skills
Microsoft Office, Strategic Planning, Program Management, Coaching, Customer Retention, Real Estate, Operations Management, Budgets, Team Management, Relocation, Wireless, Project Planning, Operating Budgets, Microsoft Excel, Training, Team Leadership, Maintenance & Repair, Sales, Recruiting, Project Management, Microsoft Word, Process Improvement, Capital Budgeting, Software Documentation, Selling, Contract Negotiation, Account Management, Facilities Management, Leadership, Employee Relations, Customer Service, Contract Management, Outlook, Management, Sales Management, Access, Leases, Process Scheduler, Call Center, Troubleshooting, Vendor Management, Marketing, Property Management, Customer Satisfaction, Negotiation, Telecommunications, Procurement, Asset Managment, Team Building
Education
University of Central Oklahoma 2007 — 2009
MEd, General - Safety
University of Central Oklahoma 2004 — 2006
MS, Wellness and Fitness Management
Park University 1994 — 1998
BS, Management/Human Resources
University of Maryland College Park 1984 — 1994
AA, Management
Community College of the Air Force 1980 — 1984
AAS, Electronics
Linköping University September 2015 - Present
Consultant January 2015 - August 2015
Colorado State University August 2011 - December 2014
Eastern Kentucky University January 2010 - May 2011
Asbury University January 2010 - May 2010
Small Biz January 2001 - May 2010
Clark Material Handling Co. June 2008 - April 2009
University of Kentucky January 2008 - June 2008
Cingular Wireless April 2002 - May 2005
Small Biz January 2001 - January 2005
Skills
Research, Teaching, Higher Education, University Teaching, Editing, Public Relations, Adobe Creative Suite, Public Speaking, Social Media, Photoshop, Web Design, Digital Media, InDesign, Marketing, Grant Writing, Copy Editing, Online Privacy, Marketing Communications, Advertising, Instructional Design, Curriculum Development, Blogging, Data Privacy, Adult Education, Student Development, Program Development, Cross-cultural Research, Survey Research, Intercultural..., ICT Governance, ICT, Data Mining, Ethics, Net Neutrality, Surveillance, Qualitative Research, Social Networking
Education
Colorado State University 2011 — 2014
PhD, Public Communication & Technology
Morehead State University 2006 — 2008
MA, Communication
Morehead State University 2003 — 2006
BUS, Advertising Communications
DTLR April 2006 - January 2009
Streamline Wireless July 2005 - April 2006
Cingular Wireless July 2005 - April 2006
Sears, Roebuck and Co. March 2003 - June 2004
Old Navy July 1998 - November 2001
Education
Harold Washington 2001 — 2002
N/A, Art & Photography
Columbia College Chicago 1997 — 1999
N/A, Sound Engineering/ communications
Edward Jones January 2014 - Present
AT&T April 2012 - Present
AT&T April 2012 - Present
AT&T Mobility June 2006 - February 2014
Cingular Wireless March 2004 - February 2006
Skills
Call Centers, Cold Calling, Customer Retention, Direct Sales, Leadership, Mobile Devices, Sales, Sales Management, Sales Operations, Sales Process, Telecommunications, Wireless, CRM, Solution Selling, Customer Experience
Education
Del Mar College
BuzzMath June 2011 - Present
Patchogue-Medford School District July 2013 - June 2014
BuzzMath April 2012 - July 2013
Patchogue-Medford School District July 2006 - July 2011
Lifetime Brands 2005 - 2006
Cingular Wireless 2003 - 2005
Skills
Curriculum Development, Teachers, Staff Development, Educational Technology, Curriculum Design, Teaching, Tutoring, Instructional Design, Teacher Training, Elementary Education, Microsoft Office, Educational Leadership, E-Learning, Public Speaking, Research, Microsoft Excel, PowerPoint, Editing, Microsoft Word, Coaching, Project Management, Training, Classroom
Education
Dowling College 2005 — 2006
Masters, Childhood Education
Marist College 1999 — 2003
Bachelors, Marketing and Public Relations
Ericsson October 2013 - Present
Ericsson January 2010 - Present
RECALL TOTAL INFORMATION MANAGEMENT April 2004 - March 2009
Cingular Wireless April 2003 - May 2004
STREAM INTERNATIONAL January 2000 - January 2002
Skills
Wireless, TCP/IP, 4G/LTE• Networks, Microsoft Visio and..., CACP, DO-EMS, CDMA, LTE, Integration, Cisco Technologies, Network Security, CCNA, Data Center, IP, Routing, LAN-WAN, MS Project, Routers, Ethernet, Troubleshooting, Network Communications, Access, Visio, System Deployment, Cisco IOS, Leadership, Frame Relay, ATM networks, Service Delivery, 4G, 3G, Core Network, UMTS, Switches, Computer Network..., Routing Protocols, Computer Hardware, Network Architecture, PMP, Unix, SIP, SNMP, OSPF, Microwave, Cellular Communications, Network Design, GSM, Transmission, MPLS, Network Engineering
Education
Keller Graduate School of Management 2010 — 2012
Master, Information Systems Management (Security), 3.5
DeVry University 2008 — 2010
Bachelor Science, Technical Management
University of North Texas
Bachelor of Science (BS), Computer Science
HCS, LLC January 1998 - Present
The Home Depot May 2014 - September 2015
The Home Depot May 2014 - August 2015
Robert Half International March 2013 - October 2014
Gentiva Healthcare, Inc August 2011 - August 2012
Global Payments October 2007 - June 2011
Global Payments, Inc October 2007 - June 2011
HCS, LLC December 2005 - October 2007
Cingular Wireless January 2004 - November 2005
HCS, LLC August 2001 - December 2003
Skills
Software Development, Web Development, Consulting, Web Services, VB.NET, Microsoft SQL Server, SSRS, SSIS, Access, VBA, MySQL, JavaScript, HTML, CSS, XML, jQuery, AJAX, PHP, .NET, Visual Basic, Linux, C#, Agile Methodologies
Education
Sage/Best Software 2000 — 2000
Sage Master Developer's Certificate, MAS90/MAS200/ProvideX, Graduated top of my class.
DeVry Institute of Technology 1993 — 1997
Computer Information Technology, Computer Science
North Myrtle Beach High School 1984 — 1988
Diploma
Aerotek Engineering 2010 - Present
Tracewell Systems October 2010 - July 2012
System Design Advantage February 2008 - August 2010
D&D Enterprises April 2005 - September 2007
Retro-Box April 2003 - November 2004
ANOVA Broadband December 2001 - January 2003
Cingular Wireless March 2001 - September 2001
Industrial Research and Measurement March 2000 - January 2001
Education
DeVry Institute of Technology
Bachelor’s of Science, Electronics Engineering Technology
DeVry University
BSEET, Industrial Electronics Technology/Technician
Excelitas Technologies January 2014 - Present
Excelitas Technologies March 2013 - January 2014
Raytheon Integrated Defense Systems September 2010 - March 2013
Raytheon Integrated Defense Systems May 2009 - October 2010
VSEA September 2004 - May 2009
Cingular Wireless March 2003 - September 2004
Cingular Wireless September 1999 - March 2003
Skills
Security Clearance, Process Improvement, Program Management, Supply Chain, Contract Negotiation, Six Sigma, Government Contracting, Earned Value Management, Defense, Cross-functional Team..., MRP, Microsoft Excel, Contract Management
Education
Massachusetts School of Law 2007 — 2010
JD
Northeastern University - Graduate School of Business Administration 2001 — 2004
MBA
Saint Anselm College 1995 — 1999
BA, Criminal Justice
Plexus May 2012 - Present
Complete/Northern Illinois Fence, Incorporated April 2009 - September 2009
Walmart Incorporated December 2008 - April 2009
Lennar Homes Chicago Incorporated April 2005 - September 2008
Comcast Corporation October 2004 - March 2005
Cingular Wireless February 1999 - April 2004
Hilldale Nippon Kan Restaurant June 1999 - March 2002
Motorola Incorporated June 1994 - November 1998
Skills
Customer Satisfaction, Troubleshooting, Sales, Customer Service, Management, Marketing, Outlook, Direct Sales, Project Planning, Purchasing, Customer Retention, Customer Experience
Education
DeVry Institute of Technology 1993 — 1995
N/a, Computer Information Systems
Streamwood High School 1989 — 1993
High School Diploma, General studies required to graduate.
FedEx Services April 2011 - Present
FedEx February 2006 - April 2011
AT&T Wireless February 2005 - February 2006
Cingular Wireless May 2002 - February 2005
Sprint July 1999 - May 2002
Hormel Foods September 1997 - July 1999
Hormel Foods March 1996 - September 1997
Skills
Salesforce.com, Solution Selling, New Business Development, Business Development, Cold Calling, Account Management, Contract Negotiation, Team Building, Sales Process, Strategy, Leadership
Education
Dowling College 2008 — 2011
Executive MBA, Business
Penn State University 1991 — 1995
American Family Insurance July 2015 - Present
COUNTRY ® Financial August 2011 - May 2014
AT&T Mobility June 2008 - June 2011
ATT Mobility June 2007 - June 2008
Cingular Wireless/ATT Mobility November 2003 - June 2007
Cingular Wireless November 2002 - November 2003
Cingular Wireless July 2002 - November 2002
Cellular One May 2000 - July 2002
MCI WorldCom November 1999 - January 2000
Chicago Board of Trade March 1998 - March 1999
Skills
Direct Sales, Sales Operations, Sales, Wireless, Customer Satisfaction, Sales Management, Insurance, Customer Service, Team Building, Team Leadership, Inventory Management, Customer Experience, Sales Process, Leadership, Training, Retail, Management, Telecommunications, Account Management, Call Centers, Solution Selling, New Business Development, Lead Generation, Vendor Management, Business Development, Customer Retention, Cold Calling, Recruiting, Fixed Annuities, Employee Benefits, Finance, Life Insurance, Retirement Planning, Disability Insurance, Coaching, Program Management, Human Resources, Sales Presentations, Leadership Development, Selling, Small Business, Series 63, Salesforce.com, Financial Services, Term Life Insurance, Hiring, Employee Training, Building Relationships, Cross-functional Team..., Business Planning
Education
DePaul University
Loras College
Carmel High School
TELUS April 2011 - Present
T-Mobile June 2009 - November 2010
AT&T Mobility December 2005 - June 2009
Cingular Wireless July 2003 - December 2005
Abatis Systems / Redback Networks December 1998 - April 2001
Newbridge Networks July 1996 - December 1998
Skills
Software Development, Financial Analysis, Contract Negotiation, Product Marketing, Strategic Planning, Telecommunications, Cross-functional Team..., Start-ups, Wireless, Business Development, Go-to-market Strategy, Business Strategy, Marketing Strategy, Channel Partners, Financial Modeling, Project Management, Product Development
Education
Cornell University 2001 — 2003
MBA
The University of British Columbia 1991 — 1996
Bachelor of Applied Science
Ying Wa Girls' School
AT&T March 2008 - Present
AT&T August 2006 - February 2008
Cingular Wireless December 2000 - August 2006
PacifiCare Health Systems October 1998 - November 2000
The Capital Group - American Funds Brea, California October 1994 - October 1998
USAF Active Reserves January 1990 - January 1996
University of Texas January 1991 - October 1994
USAF October 1981 - March 1990
Skills
Telecommunications, Cisco Technologies, IT Management, IT Service Management, VoIP, Wireless, Cellular Communications, Avaya, Networking, Computer Network..., ITIL, Project Management, Mobile Devices, Data Center, Call Centers, Unix, Management, Program Management, Integration, Managed Services, IP, Cloud Computing, Vendor Management, Network Design, System Deployment, Troubleshooting
Education
University of the Incarnate Word 1994 — 1997
B.B.A., Business Management
Community College of the Air Force 1990 — 1991
A.A.S., Intelligence Analysis
Community College of the Air Force 1982 — 1990
A.A.S., Munitions Systems Technology
Guild Mortgage Loan officerCelerity MortgageDecember 2003 - October 2007
Cingular Wireless May 1997 - November 2003
Education
De Anza College
Global Acceptance Credit Company May 2002 - May 2012
Executive Processing February 2009 - May 2009
VarTec Telecom September 2002 - April 2003
Cingular Wireless August 1994 - March 2003
Education
Dallas County Community College 1994 — 1996
VMware May 2007 - August 2007
Cingular Wireless February 2005 - May 2007
Apple Computer October 2004 - February 2005
Verizon Wireless June 2001 - October 2004
Education
monte vista high school 1994 — 1997
De Anza College
AT&T May 2015 - Present
AT&T November 2014 - May 2015
AT&T July 2014 - January 2015
AT&T July 2011 - July 2014
AT&T August 2009 - July 2011
News America Marketing June 2007 - September 2007
Cingular Wireless May 2006 - August 2006
J.B. Routh Investment Properties 2000 - 2004
Skills
Sales, Leadership, Training, Sales Operations, Management, Recruiting, Retail, Advertising, Customer Experience, Wireless, Telecommunications, Customer Retention, Direct Sales, Solution Selling, Product Management, Mobile Devices, Customer Service, Team Building, Account Management, Team Leadership, Sales Presentations, Business Strategy, Social Media, Project Management, Inventory Management, Microsoft Office, Operations Management, Sales Management, Networking, Strategy, Customer Satisfaction, Coaching, Product Marketing, Managed Services, Store Management, Strategic Planning, Business Planning, Mobile Technology, Cellular Communications, Leadership Development, Analysis, Performance Management, Call Centers, Salesforce.com, Sales Process, Cross-functional Team..., Employee Training, Broadband, Product Development, Marketing
Education
Dallas Baptist University
B.B.A, Marketing
Texas Tech University
Agribusiness
AT&T Mobility November 2014 - Present
AT&T Mobility March 2009 - November 2014
AT&T Mobility February 2007 - March 2009
Cingular Wireless 2005 - 2007
Cingular Wireless February 2003 - April 2005
SBC Communication March 2002 - February 2003
Comcast Cellular One July 1997 - March 2002
Comcast Cellular One November 1990 - July 1997
Celwave RF Systems (RFS) January 1987 - November 1990
Skills
UMTS, LTE, RF Engineering, Atoll, GSM, RF, Cellular Communications, Actix, Wireless, 3G, 4G, TDMA, 2G, GPRS, Antennas, Capacity Planning, Network Engineering, MapInfo, Telecommunications, Cellular, TEMS Investigation, EDGE, HSPA, Network Design, Network Optimization, Network Operations, Troubleshooting, RF design, Radio Network Planning, WiFi, Wireless Networking, HSDPA, HSUPA, Network Performance, Spectrum Analyzer, Ethernet, Mobile Devices, Mobile Technology, Communication Skills, VoIP, IP, Broadband
Education
DeVry Institute of Technology 1987 — 1990
Associate of Applied Science, Electronics Technology
Apple May 2014 - Present
Apple Retail January 2012 - Present
Apple Retail July 2010 - March 2012
Verizon Wireless November 2006 - January 2010
Cingular Wireless December 2002 - September 2006
Galyan's/Footwear Department July 2002 - December 2002
Cingular Wireless June 2000 - September 2001
Skills
iWork, iPhone, iPod, OS X, Retail, Wireless, Store Management, iOS, Training, Leadership, iTunes, Mac OS, Selling, Troubleshooting, Sales, Cloud Computing, Gmail, Firefox, Singing, Blackberry Enterprise..., Technical Support, Website Development, Management, iWeb, iCal, Skype, Dance, Chrome, AVG, Mac OS X, Mac/PC proficient, Consultative Selling, Closing Deals, Wireless Voice, Wireless Routers, Cable Modems, Firewire, Domain Registration, Online Backup, Mobile Operators, Handsets, ActiveSync, Google, PayPal, eBay, Comparison Shopping, Romance, Apple Certified, Macintosh Hardware, Customer Service
Education
Colorado Technical University 2007 — 2008
Attained Associates of Science, Business administration
Wheaton Warrenville South High School 1996 — 2000
High School Diploma, Gen Ed
EMSI Examination Management Services June 2008 - Present
T-Mobile February 2006 - August 2007
AT & T 2000 - 2007
Cingular Wireless July 2000 - February 2006
AT&T Mobility July 2000 - February 2006
Skills
Vendor Management, Customer Satisfaction, Customer Retention, Call Center, Process Improvement
Education
Edmonds Community College 1993 — 1995
ATA, Paralegal
Dallas County Community College
Associate of Science, Field of Study in Business
L.D. Strobel Company March 2012 - Present
Verizon Wireless: AT&T; T-Mobile March 2006 - February 2012
AT&T, Goodman Networks January 2003 - February 2006
Cingular Wireless March 2000 - December 2002
Sprint Nextel June 1997 - February 2000
Skills
LTE, Customer Service, Service Management, Wireless, Telecommunications, RF, GPRS, Wireless Networking, Optical Fiber, EVDO, GSM, UMTS, 4G, Switches, RF Engineering, Ethernet, VoIP, T1, Mobile Devices, Vendor Management, Troubleshooting, IP, Management, Network Design, Backhaul, Project Management, Microwave, CDMA, WCDMA, 2G, Program Management, Cellular Communications, 3G, WiMAX, Fiber Optics, Computer Network..., Antennas, Networking, Broadband, RAN, Transmission, SDH, WiFi
Education
Trade 1999 — 2003
Delta college
Electronics/Engineering
HPISD 2014 - Present
Dallas ISD April 2012 - September 2014
Dallas ISD April 2012 - September 2014
Staples January 2011 - January 2012
Celestica Inc September 2006 - August 2011
Cingular Wireless February 2006 - May 2007
Stream International January 2005 - January 2006
Skills
Troubleshooting, Hardware, Active Directory, Printers, HP
Education
DeVry University
Associates of Applied Science, Electronics and Computer Technology
Western Governors University
Bachelors of Science, Information Technology-Network Administration
Thomson Reuters January 2012 - Present
Avanade July 2009 - January 2012
Sogeti July 2006 - July 2009
SARK 2006 - 2009
Cyberworks Media Group September 2005 - June 2006
TotalBiz247 February 2005 - September 2005
CherryOne Web June 2004 - February 2005
Cingular Wireless 2002 - 2004
Walgreens 1999 - 2002
Skills
.NET, ASP.NET, C#, Microsoft SQL Server, XML, AJAX, SQL, Web Applications, JavaScript, VB.NET, TFS, IIS, Microsoft Technologies, SSRS, LINQ, OOP, CSS, jQuery, XAML, Object Oriented Design, ASP, MVVM, WPF Development, WPF
Education
DePaul University 2008 — 2009
Masters, Software Engeenering
Purdue University Calumet 2000 — 2004
Bachelors, Computer Science
Gimnazija Svetozar Markovic - Novi Sad 1996 — 2000
High School Diploma
Blake eLearning August 2015 - Present
Avas Flowers October 2012 - August 2015
Aesys May 2013 - August 2013
Samsung December 2012 - March 2013
Retro Fitness January 2012 - October 2012
Hilton Woodcliff October 2006 - August 2010
Norvergence January 2004 - July 2004
Cingular Wireless November 2002 - March 2003
Cingular Wireless November 2002 - March 2003
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Sales, Social Media, Customer Satisfaction, Teamwork, Windows, Marketing, Team Leadership, Call Center, Data Entry, Management, Training, Hotels, Telephone Skills, Networking, Front Office, Retail, Customer Retention, Leadership, Hospitality, Telecommunications, Public Speaking, Inventory Management, Time Management, Team Building, Public Relations, Troubleshooting
Education
DeVry University 2000 — 2003
Bachelor of Science (B.S.), Telecommunications Management
DeVry University 2000 — 2003
Bachelors in Applied Science Degree, Telecommunications Management
AT&T Mobility August 2010 - Present
AT&T Mobility 2007 - July 2010
Cingular Wireless June 2006 - December 2007
Skills
System Deployment, Managed Services, Cloud Computing, Vendor Management, Disaster Recovery, Telecommunications, Data Center, Cisco Technologies, VMware, Wireless, Citrix, Virtualization, Windows Server, Integration, Computer Network..., Firewalls, VoIP, Networking, DHCP, Operating Systems, Software Installation, SDLC, IT Operations, WAN, SCCM, Servers, Network Design, LAN-WAN, VPN, TCP/IP, Active Directory, Technical Support, Switches, Network Architecture, Network Security, Troubleshooting, Network Administration
Education
Dallas Baptist University 2009 — 2014
Bachelor's Degree, Information Technology
Dallas Baptist University
Brian's Hand Crafted Creations November 2014 - Present
Movement for Life LLC June 2008 - October 2014
Cayucos Community Church April 2004 - January 2011
Better Business Financial Services June 2007 - December 2007
American West WorldWide Express July 2005 - June 2007
Lomison Business Services June 2004 - March 2005
Cingular Wireless November 2001 - June 2004
Skills
Leadership, Strategic Planning, Payroll, Microsoft Excel, Bookkeeping, Microsoft Office, Accounts Payable, Microsoft Word, Invoicing, Accounts Receivable, Budgets, Customer Service
Education
Columbia College 2006 — 2009
BSBA, Accounting and Business/Management
Cuesta College 2004 — 2006
Associate of Science (A.S.), General Studies
US Army HQ Medical Command August 2014 - Present
doTERRA International September 2013 - Present
US AMEDDC&S May 2011 - August 2014
Cingular Wireless 1995 - 2005
Skills
System Administration, Office Administration, Office Management, Microsoft Office, Microsoft Excel, Event Planning, Customer Service, Travel Arrangements, Data Entry, Microsoft Word, PowerPoint, Outlook, Administrative..., Sales Management, Essential Oils, Entrepreneurship, Team Leadership, Leadership Development, Team Building, Small Business, Social Networking, Alternative Medicine, Telecommunications, Nutrition, Direct Sales, General Awesomeness, Friendly Personality, Beauty Industry, Access, Accounts Payable, Accounts Receivable, Administration, Analysis, Bookkeeping, Budgets, Calendaring, Calendars, Coaching, Community Outreach, Confidentiality, Contract Management, Coordination, Customer Satisfaction, Data Analysis, Diary Management, DoD, Employee Relations, Event Management, Fax, Government
Education
Columbia Southern University 2006 — 2008
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Sivantos Group April 2010 - Present
Philips Lighting May 2008 - April 2010
Small Bone Innovations April 2006 - May 2008
International Technidyne Corporation October 2003 - April 2006
Cingular Wireless October 1998 - November 2003
Skills
Sales Operations, Leadership, Management, Team Building, Training, Sales, Strategy, Sales Management, Customer Service, Vendor Management, Customer Satisfaction, Cross-functional Team..., Account Management, Healthcare, Coaching, Process Improvement, New Business Development, Goal Oriented, Strategic Planning, Customer Retention, Performance Management, Program Management, Recruiting, Forecasting, Logistics, Call Center, Marketing, Team Leadership, Product Management, Business Development, Troubleshooting, Organizational..., Driving Results, Operations Management, Time Management, Business Strategy, Direct Sales, Product Marketing, Key Account Management, Sales Process, ERP, Inside Sales, Inventory Management, Customer Experience, Teamwork, Supply Chain Management, Negotiation, Action Selling, Enterprise Software, Contract Negotiation
Education
Colorado Technical University 2004 — 2006
BA, Business Management
Matawan Regional 1987 — 1990
High Scool Diploma, College Prep
Cricket Wireless January 2012 - Present
Cricket January 2012 - Present
OfficeMax September 2011 - January 2012
Aflac April 2007 - October 2011
U.S. Census Bureau -- Census Coverage Management April 2010 - July 2010
Target February 2006 - August 2007
Cingular Wireless January 2005 - March 2007
Blue Cross Blue Shield April 2000 - December 2004
Skills
Microsoft Office, Customer Service, Google Docs, Retail, Call Center, Desktop Publishing, Cashiering, Logistics, Copy Editing, Document Design, Data Entry, Microsoft Excel, Time Management, Analysis, Telephone Skills, Leadership, Selling, Outlook, Training, Information Design, Access, Program Management, Customer Satisfaction, Fundraising, Call Centers, Coaching, Editing, PowerPoint, Sales, Customer Retention, Management, Social Networking, Project Planning, Inventory Management, Public Relations, Teamwork, Microsoft Word, Process Improvement, Facebook, Account Management, Team Leadership, Event Planning, Networking, Interviews, Troubleshooting, Invoicing, Purchasing, Employee Benefits, Team Building, Cold Calling
Education
Full Sail University 2014 — 2016
Master's Degree, Internet Marketing
University of Phoenix 2009 — 2010
Master of Business Administration, Business
Columbus Technical College 2007 — 2007
Certified Life and Health Specialist, Business
Columbus State University 2001 — 2006
B.S., Political Science
High School 1997 — 2001
High School Diploma, College Prep.
AT&T September 2014 - Present
AT&T November 2013 - September 2014
AT&T September 2004 - October 2013
My Favorites Delivered, LLC January 2005 - December 2010
Cingular Wireless September 2000 - August 2004
SBC Communications, Inc September 1999 - August 2000
Cellular One August 1997 - August 1999
GSD&M December 1996 - July 1997
Jack Levy Associates June 1995 - November 1996
Skills
Retail Sales, Telecommunications, Product Management, Cross-functional Team..., Pricing, Wireless, Sales Operations, Sales Management, Customer Satisfaction, Account Management, Strategy, Management, Product Marketing, Mobile Devices, Customer Experience, Direct Sales, Advertising, Marketing Strategy, Customer Retention, Strategic Partnerships, Creative Direction, Go-to-market Strategy, Integrated Marketing, Solution Selling, B2B, Sales Process, Competitive Analysis, Managed Services, Multi-channel Marketing
Education
DePaul University - Charles H. Kellstadt Graduate School of Business
Master of Business Administration (MBA), Marketing/Marketing Management, General
University of Illinois at Urbana-Champaign
Bachelor of Applied Science (B.A.Sc.), Advertising
Berlin Packaging March 2015 - Present
ADP April 2013 - 2015
Paychex Inc September 2009 - March 2013
AT&T July 2007 - September 2009
Cingular Wireless 2002 - 2007
Earthlink Incorporated, Pasadena, California 1997 - 2003
Skills
Sales Operations, Training, Management, Sales, Cold Calling, Human Resources, B2B, Sales Management, Employee Benefits, Customer Service, Payroll, Time Management, Networking, Call Centers, Outsourcing, Account Management, Benefits Administration, HRIS, Professional Mentoring, Sales Process
Education
DeVry University
Bachelor of Science, Telecommunications Management
BT Global Services May 2015 - Present
BT Global Services July 2013 - May 2015
BT Global Services August 2010 - July 2013
Accenture May 2005 - April 2010
Atrana Solutions 2002 - 2005
Cingular Wireless April 2000 - July 2002
Sprint May 1998 - April 2000
PricewaterhouseCoopers May 1997 - April 1998
Skills
Financial Analysis, Financial Modeling, Business Analysis, Forecasting, Telecommunications, Process Improvement, Financial Reporting, Project Management, Management Consulting, Finance, Vendor Management, Managerial Finance, Business Development, Business Case, Mergers
Education
Southern Methodist University - Cox School of Business 2000 — 2003
MBA, Finance and Accounting
Creighton University 1993 — 1997
BSBA, Finance
Aaron’s Inc June 2013 - June 2014
CTG Health Solutions July 2011 - January 2013
Gwinnett Medical Center November 2007 - July 2011
CDC August 2006 - November 2007
Cingular Wireless August 2004 - June 2006
Xerox Corporation, Bellsouth and Carrier Corp January 2001 - July 2004
Education
DeVry Institute of Technology
Associate Applied Science
FIS January 2010 - Present
Cardinal Health March 2006 - December 2009
Pinnacle Business Solutions October 2005 - March 2006
Cingular Wireless April 1997 - December 2002
Skills
Call Centers, Troubleshooting, Visio, Process Improvement, Active Directory, Disaster Recovery, Business Analysis, XP, Windows 7, Customer Service, Financial Services, Core Banking, Direct Sales, Management
Education
University of Phoenix 2010 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Community College of the Air Force
Leadership Certification, Organizational Leadership
Suitland Senior High 1975 — 1979
High School Diploma
Employers Direct Health December 2009 - Present
Concentra June 2007 - July 2009
Cingular Wireless July 2005 - June 2007
Skills
Payroll, General Ledger, Payroll Taxes
Education
Delgado Community College
University of New Orleans
Tangoe August 2012 - March 2014
Symphony Teleca April 2012 - August 2012
Symphony Teleca July 2011 - April 2012
Expressions December 2002 - June 2011
Cingular Wireless April 1999 - October 2002
Provident Bank March 1998 - March 1999
Skills
Telecommunications..., Billing Systems, Telecom Expense..., Revenue Analysis, Revenue Assurance, Quality Assurance, Quality Control, System Conversion, Issue Identification, Issue Resolution, Issue Resolution..., Data Management, Data Mapping, Vendor Relationships, Client Relations Skills, Bookkeeping, Quality Auditing, Process Improvement, Operations Management, Personnel Supervision, Accounting, Inventory Control, Purchasing, Sales, Microsoft Excel, Microsoft Office, Microsoft SQL Server, Telegence, Microsoft Access, Microsoft Word, Business Objects, Summit, Team Track, Project Management, Wireless, Vendor Management, Management, Telecommunications, Invoicing, Analysis, Training, Auditing, Accounts Receivable, SAP, Access, Accounts Payable, Payroll, Team Management, Team Leadership, Account Reconciliation
Education
Texas A&M Commerce 2011 — 2011
Dallas County Community College 2009 — 2010
Southeastern Oklahoma State University 2008 — 2008
Forney High School 1992 — 1996
HS Diploma
RMS May 2014 - Present
Saint Peter’s Healthcare System August 2013 - Present
Weber Shandwick July 2011 - May 2014
NBA July 2010 - February 2011
Michael Sinatra Law Offices 2010 - 2011
Whole Foods Market September 2006 - June 2010
Bristol-Myers Squibb March 2006 - September 2006
Vonage, Edison January 2005 - January 2006
Cingular Wireless February 2004 - January 2005
Skills
A+ Certified, Windows 7, XP, Servers, Windows Server, Windows Vista, Blackberry, Printers, Networking, SharePoint, Computer Hardware, Blackberry Enterprise..., Technical Support, Help Desk Support, Troubleshooting, Active Directory
Education
Chubb Institute Of Technology, North Brunswick2003 2002 — 2003
Certificate, Computer Systems Networking and Telecommunications
DeVry University 2001 — 2002
Bachelor's degree, Telecommunications Management
Franklin High School 1998 — 2001
H.S; High School Diploma, High School/Secondary Diplomas and Certificates
CDW March 2011 - Present
CDW January 2008 - March 2011
CDW September 2002 - March 2011
Cingular Wireless May 1999 - June 2002
saban company 1998 - 1999
Skills
Solution Selling, Management, Direct Sales, Sales, HP, Cisco Technologies, SaaS, Channel Partners, Cloud Computing
Education
Elgin Community College 1994 — 1997
Paralegal
DeVry University
Sales and Marketing
Northern Illinois University
Paralegal, Marketing and Management
Southern Company June 2013 - Present
Numerex Corp. May 2013 - June 2013
Cbeyond April 2013 - May 2013
ADCom November 2012 - May 2013
Huawei 2009 - March 2011
Level 3 October 2007 - July 2008
Sprint October 2006 - October 2007
Cingular Wireless July 2005 - May 2006
My Computer Guy January 1998 - 2006
Verizon Wireless July 2004 - May 2005
Skills
IP, Switches, Troubleshooting, SS7, GSM, Netcool, Frame Relay, Computer Hardware, Microsoft Office, Excel, Unix, Access, Cisco, A+ Certified, Telecommunications, Wireless, Network Operations, Network Design, WAN, TCP/IP, T1, Routers, Switch, Ethernet, Provisioning, Windows, Network Engineering, SIP, Operating Systems, LAN/WAN, CCNA, Data Center, CCENT, Computer Network..., LTE, Microsoft Excel, Routing, ATM networks, 3G, Networking, Integration, Optical Fiber, Cisco Routers, Cisco Technologies
Education
New Horizons Computer Learning Centers 2012 — 2012
CCNA, CCENT
New Horizons 2001 — 2002
CCNA, MCSA, A+, Net+, Security +
DeVry Institute of Technology 1993 — 1996
Associate of Applied Science, Electronics
US ARMY 1989 — 1993
Publix October 2010 - Present
Keller Williams Realty 2009 - Present
Athens Area Association of REALTORS 2002 - Present
Cingular Wireless 1990 - 2002
Education
Dekalb Community College 1966 — 1968
Business
Zolon Tech - Carefirst BCBS July 2013 - January 2015
TEKsystems at BlueCross BlueShield of SC February 2008 - February 2012
Midwest Consulting Group at CenturyLink February 2012 - 2012
Turner Broadcasting System Inc August 2006 - August 2007
Cingular Wireless March 2002 - August 2006
Management Decisions Inc at Bellsouth 1999 - 2001
Alternative Resources Corporation at KeyBank July 1997 - August 1998
EDS Electronic Data Systems April 1985 - August 1988
Skills
Active Directory, Troubleshooting, Information Technology, Microsoft SQL Server, SDLC, Requirements Analysis, Project Management, Software Installation, Microsoft Excel, Operating Systems, IT Operations, Telecommunications, Telephony, Avaya IP Telephony, Centra Symposium, Vendor Relationships, Third Party Vendor..., Process Improvement, Hardware Installation, Software Implementation, Network Security, MS Excel Pivot Tables, Microsoft Office, Microsoft Word, CCNA, MCSE 2003, MCSA, HP Proliant, Change Management, Operations Management, Mainframe, Job Scheduling, CTI, Line of Business, Avaya AES, Nortel, Compliance, Upgrades, MCSA Security, Call Center, Autonomy IDOL, Problem Solving, VoIP protocols SIP, Lync 2013 Enterprise..., MS Exchange Management..., SBC Session Border..., Geneys IWS, Genesys Interactive..., HP Qfiniti Call..., Verint Impact 360...
Education
David N. Myers University 1992 — 1996
Business Administration and Management, General
ICM School of Business 1982 — 1986
Computer/Information Technology Administration and Management
Asurion September 2011 - Present
AT&T January 2011 - September 2011
AT&T Mobility November 2005 - January 2011
Cingular Wireless October 2004 - November 2005
AT&T Wireless January 2003 - October 2004
SBC January 2000 - January 2003
Ameritech Cellular and Paging October 1995 - January 2000
Harvest Moon Productions, Inc February 1995 - October 1996
Skills
Wireless, Telecommunications, Sales Management, Account Management, Mobile Devices, Customer Satisfaction, Direct Sales, Customer Retention, Sales, Product Marketing, Solution Selling, Retail, Sales Process, B2B, Sales Operations, Training, Product Management
Education
Concordia University-Wisconsin 2007 — 2009
MBA, Management
Indiana Wesleyan University 1997 — 1999
Bachelor Science of Management, Management
Indiana University-Purdue University at Indianapolis 1989 — 1992
Associates, Business
Amazon Web Services March 2015 - Present
Monitise Americas, Inc. July 2014 - March 2015
Mitek Systems Inc. January 2013 - July 2014
Monitise Americas, Inc. (formerly Clairmail Inc.) October 2007 - January 2013
OZ Communications (Nokia) September 2004 - September 2007
Ineo USA March 2004 - September 2004
SlickEdit Inc. October 2002 - March 2004
Hiddenmind March 2001 - October 2002
Cingular Wireless August 1999 - March 2001
BALR / Whittman Hart / MarchFirst March 1999 - August 1999
Skills
Sales Engineering, Mobile Applications, Mobile, Wireless, Mobile Technology, Mobile Solutions, Mobile Banking, Mobile Payments, Solution Design, International Sales, Language: Polish, Solutions Marketing, Mobile Devices, Sales Process, Sales, Enterprise Software, Pre-sales, CRM
Education
DePaul University 1995 — 1999
Computer Science
AT&T 2003 - Present
Home Depot 2000 - 2004
Cingular Wireless 1997 - 2000
Harbinger 1997 - 1998
Skills
SOA, EAI, Enterprise Architecture, IT Strategy, Team Leadership, Integration, Vendor Management, Solution Architecture, SDLC, Outsourcing, Cloud Computing, Strategy, Enterprise Software, Business Intelligence, Management, Program Management, Pre-sales, Project Management, Architecture, Process Improvement, Linux, SaaS, Data Center, Professional Services
Education
Villanova University 1990 — 1992
MS, Computer Science
Cornell University 1981 — 1985
BA, Computer Science
John F. Kennedy HS
College Prep, College/University Preparatory and Advanced High School/Secondary Diploma Program
Comcast February 2006 - Present
Sprint/Nextel October 2005 - February 2006
Cingular Wireless April 2001 - October 2005
Adecco Temporary Service January 1997 - April 2001
Skills
Network..., Network Support..., Strategic Technology..., System Monitoring, Network Operations, Testing/Scripting/Docume..., Database Management, Technical Writing
Education
Keller Graduate School 2010 — 2012
Master of Business Administration, Project Management
DeVry University 2009 — 2010
Bachelor of Science, Technical Management specialization in Security Management - 2010
San Jacinto College 2003 — 2005
Associate of Applied Science, Computer Science specialization in Computer Support Specialty
TrueFab Manufacturing January 2011 - Present
Grupo Internacional Garza S.A. de C.V. June 2009 - January 2011
T-Mobile January 2007 - September 2007
Cingular Wireless January 2006 - December 2006
Skills
Economic Development, Program Management, Entrepreneurship, Business Growth..., Marketing Strategy, Statistical Modeling, Brand Development, Project Management, business plan writing, Marketing Plan Creation, Survey Design, Management Accounting, Business Development, Statistical Data..., Financial Modeling, Project Finance, Managerial Finance, Financial Analysis, Financial Forecasting, Cash Flow Forecasting, Cash Flow Management, Supply Chain..., Operations Management, Financial Accounting, Price Optimization, RFQ Submittals, Graphic Design, Web Design, Telecommunications, Risk Assessment, Energy Technology, CAD/CAM, Product Development, Value Engineering, Value Propositions, Management, Strategic Partnerships, Negotiation, Competitive Analysis, Strategy, Strategic Planning
Education
University of Washington, Michael G. Foster School of Business 2007 — 2009
MBA
Cornell University 1995 — 1999
B.S., Mechanical Engineering
Verizon Business/Cybertrust January 2005 - Present
Self-employed January 1999 - Present
Cingular Wireless November 2003 - January 2005
Internet Security Systems November 2000 - August 2002
Skills
Checkpoint, Security, VPN, Troubleshooting, Network Security, IPS, Firewalls, Linux, Cisco Technologies, Intrusion Detection, Information Security, Servers, Technical Support, CISSP, Vulnerability Management, Software Documentation, Computer Security, Active Directory, Integration, Information Security..., Vulnerability Assessment, Networking, Security Architecture..., PCI DSS, Application Security, Juniper, Penetration Testing
Education
Kennesaw State University 2011 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Dekalb Community College 1995 — 1997
n/a, Computer Science
Ameresco Inc July 2015 - Present
Argosy University October 2008 - Present
Daintree Networks Inc. March 2013 - July 2015
EnerNOC December 2008 - March 2013
9ci May 2007 - September 2008
IDe Inc. July 2006 - April 2007
eNucleus, Inc. October 2005 - July 2006
Veloccita Wireless f/k/a Cingular Interactive a division of Cingular Wireless October 2004 - October 2005
Cingular Wireless 2004 - 2004
Cingular Wireless 2003 - 2004
Skills
Strategy, New Business Development, Management, Start-ups, Business Development, Leadership, Strategic Partnerships, Contract Negotiation, CRM, Program Management
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1984 — 1988
MBA, Finance
Marquette University 1978 — 1982
BSEE, Electrical Engineering
Microsoft Corporation June 2011 - Present
CompuCom Systems Inc (fka Excell Data) December 2007 - June 2011
Non-Profit Organizations October 2005 - September 2010
Self-Employed November 2006 - December 2007
Cingular Wireless October 2004 - October 2005
AT&T Wireless November 2001 - October 2004
AT&T Wireless May 1999 - November 2001
Telus June 1998 - May 1999
Stentor Resource Center Inc. January 1993 - June 1998
Skills
Program Management, Vendor Management, Product Management, Telecommunications, Product Development, Software Development, Wireless, PMP, PMO, Process Improvement, Cross-functional Team..., E-commerce, Team Building, Change Management, Contract Negotiations, People Management, Business Analysis, SDLC, Product Life Cycle..., Business Strategy, Business Management, Operations Management, Budgeting, Analysis, RFP, Procurement, Software Project..., Business Process..., Strategy, Project Planning, Management, Integration, CRM, Leadership, Project Management, Account Management, Cloud Computing
Education
Simon Fraser University
Bachelor, Business Administration, Computing Science, Marketing
Douglas College
2-year Diploma, Personnel and Supervisory Management
Project Management Institute
AT&T Mobility February 2013 - Present
AT&T Mobility September 2010 - February 2013
AT&T Mobility November 2007 - November 2010
Cingular Wireless December 2004 - November 2007
AT&T Wireless November 2003 - December 2004
TriCo Wireless PCS October 2001 - November 2003
Brience Carrier Services July 2000 - July 2001
GTE Wireless 1998 - 2000
360 Communications 1995 - 1998
Arthur Andersen & Co. 1993 - 1995
Skills
Product Management, Cloud Computing, Product Marketing, Mobile Devices, Vendor Management, Strategic Partnerships, Product Development, Strategy
Education
DePaul University 1996 — 1998
MBA, Marketing Management
University of Illinois at Urbana-Champaign 1988 — 1992
BS, Finance
Universitat de València 1990 — 1990
BBVA Compass July 2011 - Present
SuccessEHS June 2009 - June 2011
Compass Bank October 2007 - June 2008
SunTrust Bank March 2007 - October 2007
SunTrust Bank November 2006 - February 2007
Georgia Technology Authority February 2006 - September 2006
Cingular Wireless September 2005 - January 2006
SunTrust Bank March 2005 - September 2005
PRG-Schultz International September 2002 - March 2005
PRG-Schultz International April 2002 - August 2002
Skills
Leadership, Test Scripting, Test Planning, Data Analysis, Business Analysis, Quality Assurance, SQL, PL/SQL, Visio, Testing, Microsoft SQL Server, Oracle
Education
DeVry University 1997 — 2000
Bachelor, Computer Information Systems
AT&T Mobility January 2007 - Present
Cingular Wireless October 2004 - December 2006
AT&T Wireless 1996 - 2004
AT&T February 1984 - March 1996
Purdue University August 1983 - December 1983
Schmidt, Howlett, Van't Hof, Snell & Vana August 1978 - November 1981
Continental Bank May 1974 - May 1975
Education
Purdue University 1982 — 1983
MS
Indiana University Bloomington 1975 — 1978
JD
DePauw University 1970 — 1974
BA
Japanese Gardening Organization September 2014 - Present
AT&T February 2013 - Present
Merciful Love Connection September 2009 - Present
AT&T August 2010 - January 2012
AT&T April 2009 - July 2010
Merciful Love Connection September 2007 - September 2009
AT&T Mobility January 2008 - March 2009
Cingular Wireless January 2005 - December 2007
Merciful Love Connection May 2006 - September 2007
Merciful Love Connection August 2005 - May 2006
Skills
Integration, Enterprise Architecture, SDLC, Java, Perl, SQL, Oracle, System Architecture, Solution Architecture, Architecture, Enterprise Software, Web Services, Testing, Databases, Data Modeling, Application Architecture, Six Sigma, Microsoft SQL Server, ITIL, Agile Methodologies, HTML, Designs, Cloud Computing, Software Development, Distributed Systems, Unix, Java Enterprise Edition, Software Design, Scrum, Enterprise Architect, REST, XML, ETL, Software Project..., Rational XDE, HTML 5, Architectures, Weblogic, Leadership and Team..., Solaris, Performance Tuning, UML, Data Products, System Architecture and..., ITIL, SDLC, RUP, IBM InfoSphere and..., GLOBAL IDs, Rational Rose, SQL Server, HTML5
Education
University of Washington 1992 — 1995
Bachelors of Science
Community College of the Air Force
Associate of Science
Community College of the Air Force
Associate of Science
Green River Community College
Associate
Vincennes University
Momentum Consulting Corporation November 2011 - Present
BMW Financial Services April 2005 - November 2012
Cingular Wireless 2004 - 2004
Education
Colorado State University 2001 — 2004
ME
N.S.S College of Engineering 1995 — 2000
AT&T September 2014 - Present
Society Consulting December 2012 - September 2014
Webtrends July 2011 - December 2012
Webtrends July 2009 - July 2011
Widemile August 2008 - July 2009
Dipiti March 2007 - June 2008
Nervana, Inc. 2005 - March 2007
Cingular Wireless 2000 - 2005
AT&T Wireless 1996 - 2000
Motorola 1994 - 1996
Skills
Multivariate Testing, Landing Page..., Web Analytics, Segmentation, A/B testing, Conversion Optimization, SEO, WebTrends Analytics, Analytics, User Experience, SEM, Behavioral Targeting, Webtrends Optimize, Adobe Test & Target, Testing Strategy, Omniture, Online Marketing, Optimizely, Visual Website Optimizer, Google Content..., Ensighten, Optimization, Content Management, Test Strategy
Education
University of Washington 2004 — 2007
MLIS
Columbia University in the City of New York 1992 — 1994
MS
University of Washington 1987 — 1992
BS
Elbit Systems of America August 2013 - Present
USAA February 2013 - June 2013
Robert Half International March 2012 - February 2013
Robert Half Technology 2011 - 2012
COMSYS August 2010 - July 2011
Dell February 2007 - July 2010
AEES (former ALCOA EES) 2010 - 2010
Cingular Wireless 1996 - 2006
Skills
ITIL, Project Management, PMI, IT Operations, SDLC, IT Service Management, PMP, PMO, IT Management, Release Management, Vendor Management, Integration, Disaster Recovery, System Deployment, Data Center, Cisco Technologies, Infrastructure, BMC Remedy, Service Delivery
Education
Community College of the Air Force 1982 — 1992
Associate's degree, Management Information Systems, General
Texas Lutheran 1988 — 1990
Georgia Technology Authority November 2008 - Present
Georgia Department of Revenue April 2003 - October 2008
Cingular Wireless July 2001 - August 2003
Skills
Active Directory, Data Center, Program Management, Disaster Recovery, Enterprise Architecture, Integration, ITIL, IT Strategy, VMware, Virtualization, System Deployment, SDLC, Solution Architecture, IT Operations, SharePoint, Visio, Servers, IT Management
Education
Dekalb Community College 1987 — 1989
Coursework toward Associates Degree in Electronics, Electronics
AT&T April 2005 - Present
Cingular Wireless May 2001 - April 2005
Cellular One June 2000 - May 2001
Cellular One August 1999 - June 2000
Cellular One November 1998 - August 1999
American University July 1997 - August 1998
University Of Maryland College Park July 1994 - July 1997
Bradford College July 1993 - July 1994
Colorado State University June 1991 - July 1993
Skills
Human Resources, Organizational..., Leadership Development, Training, Talent Management, Change Management, Coaching, Leadership, Workforce Planning, Recruiting, Personnel Management, Management, Team Building, Mergers & Acquisitions, Project Management, Team Leadership, Employee Relations, Performance Management, Employee Engagement, Succession Planning, Talent Acquisition, Employee Training
Education
Colorado State University 1991 — 1993
M.S.
University of Maryland College Park 1986 — 1991
B.S.
TCC, Verizon Premium Wireless Retailer March 2015 - Present
Wireless Zone - Verizon Wireless Premium Retailer January 2014 - February 2015
Connectel Wireless February 2006 - August 2012
Cingular Wireless December 2003 - April 2005
AT&T Wireless December 2000 - December 2003
AT&T Wireless Services December 1998 - December 2000
Skills
Wireless, Sales, Customer Service, Telecommunications, Customer Satisfaction, Direct Sales, Solution Selling, Networking, Leadership, Process Improvement, Account Management, Team Leadership, Troubleshooting, Sales Process, Sales Management, Team Building, Strategic Planning
Education
Community College of Allegheny County 1991 — 1992
Business Management
Peabody High School 1981 — 1986
Diploma, Academic
NASCAR Foundation April 2012 - Present
NASCAR Foundation December 2011 - April 2012
NASCAR Foundation October 2007 - January 2012
SDN Global April 2006 - September 2007
Cingular Wireless 2004 - 2005
Sprint 2002 - 2004
TEKsystems 1998 - 2002
Belk 1996 - 1998
Skills
Fundraising, Event Planning, Account Management, Sports, Strategic Partnerships, Sponsorship, New Business Development, Sports Marketing, Marketing, Strategy, B2B, Management, Strategic Planning, Nonprofits, Media Relations, Social Media Marketing, Marketing Communications, Marketing Strategy, Advertising, Social Media, Public Relations, Integrated Marketing, Social Networking, Brand Development, Press Releases
Education
Davidson College 1992 — 1995
BA, English
St. Jude Medical December 2011 - Present
AMD August 2011 - November 2011
AT&T Mobility September 2005 - April 2008
Cingular Wireless December 2002 - August 2005
Cingular Wireless January 2002 - December 2002
BellSouth Mobility August 1999 - December 2001
Skills
Sales Compensation, Project Execution, Internal Communications, Labor Relations, Training, Sales Operations, Mergers, New Business Development, Job Analysis
Education
Columbia Southern University 2004 — 2008
BS, Human Resources Management
Riverwood 1992 — 1996
Liberty Tax Service January 2009 - Present
Aquent Marketing Staffing August 2008 - December 2008
Cingular Wireless July 2000 - February 2006
AT&T Wireless 2001 - 2004
Grey New York May 1999 - July 2000
Cline Davis & Mann March 1997 - June 1999
BBDO New York 1989 - 1997
Skills
Advertising, Program Management, Integrated Marketing, Public Relations, Team Building, Marketing Strategy, Marketing, Leadership, Time Management, Management, Employee Training
Education
County College of Morris
AT&T October 2013 - Present
AT&T 2006 - Present
AT&T Mobility 1994 - Present
Cingular Wireless 2001 - 2005
Skills
Product Marketing, Go-to-market Strategy, Marketing Management, Competitive Analysis, Integrated Marketing, Mobile Devices, Customer Experience, Cross-functional Team..., Product Management, Marketing Strategy, Program Management, Sales Operations, CRM, Advertising, Telecommunications, Strategic Partnerships, Account Management, Direct Marketing, Product Development, Wireless, Management, Marketing, Strategy, Multi-channel Marketing
Education
Cornell University 1976 — 1980
BS, Business Management/Marketing
AT&T 2010 - Present
AT&T Mobility 2007 - 2010
CB2 Builders 2005 - 2007
Cingular Wireless 2003 - 2005
AT&T Wireless 2000 - 2003
CellularOne 1996 - 2000
Barrera & Company 1993 - 1996
Skills
Performance Management, Organization, Telecommunications, Program Management, Wireless, Direct Sales, Solution Selling, Business Planning, Cross-functional Team..., Strategic Partnerships, Managed Services, Sales Operations, Leadership, Vendor Management, Management, B2B, Salesforce.com, Customer Retention, Sales Management, Mobile Devices, Sales Process, Selling, Communication, Business Development, Forecasting, Strategic Planning, Project Management, Sales, Process Improvement, Customer Service, Creativity
Education
San Diego State University-California State University 1989 — 1992
Marketing
Diablo Valley College 1984 — 1987
AA
cingular wireless 2001 - 2005
Kilpatrick Stockton 1997 - 2001
Education
Harvard Law School 1984 — 1987
Columbia University in the City of New York 1980 — 1984
AB
Columbia University in the City of New York 1980 — 1981
AB, Political Science
Newton South High School 1977 — 1980
CDC Software July 2008 - June 2010
CDC Software July 2008 - June 2010
SITA July 2007 - July 2008
SITA Inc July 2007 - July 2008
DaVita, Inc July 2006 - July 2007
Eastman Kodak December 2005 - July 2006
Practiceworks, Inc/Kodak Dental Systems April 2003 - November 2005
Cingular Wireless January 2002 - April 2003
MDS Consulting August 1998 - August 2001
Skills
Analysis, Forecasting
Education
Concordia University
Postbaccalaureate Degree, Accounting
Concordia University
Bachelor of Arts Degree, Liberal Arts; Mathematics and Communications
Pepperdine University
Master, Business Administration
Pepperdine University, The George L. Graziadio School of Business and Management
Vanguard March 2012 - Present
Yellowbook360 November 2007 - January 2012
Siemens Medical Solutions February 2005 - November 2007
Unisys Corporation November 2002 - February 2005
Cingular Wireless May 1999 - November 2002
Skills
VMware, Troubleshooting, Active Directory, Cluster, Windows Server, DHCP, SharePoint, Switches, Data Center, Microsoft SQL Server, Networking, WAN, Microsoft Exchange, Disaster Recovery, Servers, Unix, DNS
Education
DeVry University 2010 — 2013
Bachelors of Science, Network Communications Management
Montgomery County Community College
Cisco Networking Academy
CHUBB Institute
Computer Technical Support
East Stroudsburg University 1991 — 1993
Excercise Physiology
North Penn High School 1987 — 1990
Allstate January 2011 - Present
Allstate June 2008 - January 2011
GE Money November 2005 - June 2008
Cingular Wireless January 2004 - June 2005
Cingular Wireless January 2001 - January 2004
MOTOROLA INC. January 1999 - January 2001
MOTOROLA INC. January 1997 - January 1999
MOTOROLA INC. January 1995 - January 1997
MOTOROLA INC. January 1993 - January 1995
MOTOROLA INC. March 1990 - January 1993
Skills
Analysis, Project Management, SDLC, Project Portfolio..., Vendor Management, PMO, Program Management, Business Analysis, Risk Management, Process Improvement, PMP, Financial Services, Change Management, Business Process..., Software Project..., Cross-functional Team..., Portfolio Management, Insurance, Management, Leadership, Strategy, Team Building
Education
DeVry Institute of Technology 1996 — 1998
Bachelor of Science, Technical Management, Technical Management, 3.8
DeVry Institute of Technology 1986 — 1987
Associate of Applied Science, Electronics, Electronics
DeVry Institute of Technology 1983 — 1985
Electronic Technician Diploma, Electronics
Suddenlink Communications July 2007 - Present
Suddenlink Communications 2007 - 2010
Cingular Wireless 2000 - 2007
AT & T 2000 - 2005
Skills
Call Center, Telecommunications, Customer Satisfaction, Telephony, Call Centers, Customer Experience, Wireless, Broadband, Customer Retention, Managed Services, Cabling, T1, Optical Fiber, Troubleshooting, Computer Network..., IP, Customer Service, Team Building, Team Leadership, Account Management
Education
Dallas Baptist University 2001 — 2001
Verizon Wireless September 2010 - Present
AT&T, MobileTel July 2009 - October 2010
Office Depot July 2006 - August 2008
Cingular Wireless 1991 - 2006
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
MBA, Business Administration
DePaul University 1985 — 1989
Careers Express September 2008 - February 2009
Fishermen Ministries / Redirection Center Incorporated November 2006 - August 2007
Palmer Theological Seminary November 2005 - November 2006
Stayer Uhiversity February 2005 - November 2005
Interserve USA June 2001 - February 2004
Cingular Wireless September 2000 - June 2001
Education
Eastern University 1997 — 1999
BA, Organizational Management
Delaware County Community College 1986 — 1997
AA, Allied Health Management
Sage Products May 2011 - Present
Chicago Tribune November 2008 - April 2011
Fremont Investment and Loan 2002 - 2007
Cingular Wireless March 1995 - November 2001
Skills
Account Management, Sales, CRM, Healthcare, Management, Product Management, Sales Management, Time Management, Advertising, Selling, Process Improvement, Team Building, Customer Satisfaction, Strategic Planning, Sales Operations, Cold Calling, Leadership, Customer Service, Sales Process, Direct Sales, Salesforce.com
Education
DeVry University 1996 — 2001
Bachelor’s Degree
Citadel LLC August 2004 - Present
Cingular Wireless March 2004 - August 2004
Consumer Direct of America February 2002 - February 2004
Event411, Inc. October 2000 - August 2001
Strata Consulting, Inc. February 1999 - November 2000
United States Air Force 1984 - 1988
Skills
ColdFusion, JavaScript, SQL Server 2000-2008, ExtJS, C#, ASP.NET, Oracle, Microsoft SQL Server, Ext JS, Software Development
Education
Cary-Grove High School 1980 — 1984
DePaul University
Pull-A-Part, LLC February 2011 - June 2013
Ad Engine, LLC August 2008 - April 2009
NeoMedia Technologies February 2008 - August 2008
United Behavioral Health April 2006 - December 2007
Stone & Youngberg August 2005 - April 2006
Cingular Wireless September 1999 - August 2005
CTX Mortgage Company September 1997 - September 1999
Skills
Human Resources, Microsoft Office, Customer Service, Administrative..., Microsoft Excel, PowerPoint, Microsoft Word, LinkedIn Open Networker, Finance, Management, Team Building, Access, Sales, Project Planning, Time Management, Accounts Payable, Invoicing
Education
Dekalb Community College
Business Administration
Roswell High
University of North Georgia
Business Administration
Stream Global Services August 2013 - Present
Stream Global Services February 2013 - August 2013
InComm March 2010 - May 2012
FundTech February 2008 - March 2010
S1 Corporation January 2006 - February 2008
Cingular Wireless March 2004 - January 2006
Broadview Consuting November 2001 - March 2004
Exchange America November 2000 - November 2001
E*Trade Technology Services May 1999 - November 2000
Skills
IT Management, Disaster Recovery, Telecommunications, Software Development, IT Service Management, Leadership, Vendor Management, Project Management, Data Center Operations, IT Strategy, New Client..., Process Improvement, IT Financial Management, Customer Service, Business Process..., Change Management, Business Analysis, CRM, Agile Methodologies, Cloud Computing, Architecture, Enterprise Software, ITIL, Management, PMO, Project Portfolio..., IT Operations, Data Center, Enterprise Architecture, Infrastructure, Integration, Networking, PMP, Program Management, Requirements Gathering, SDLC, SharePoint, Software Project..., Visio, Strategy
Education
Dekalb Community College 1988 — 1989
Business Administration and Management, General
Dekalb Technical College 1980 — 1981
Computer Programming
Common Cause January 2011 - Present
League of Conservation Voters September 2008 - January 2011
Cingular Wireless 1998 - 2002
Skills
Political Campaigns, Public Policy, Policy, Policy Analysis, Politics, Legislation
Education
Cornell Law School 1994 — 1997
Crown Castle International March 2015 - Present
Crown Castle International December 2014 - Present
Crown Castle International (NYSE: CCI) May 2014 - March 2015
Interthinx, a subsidiary of First American Financial Corporation (NYSE: FAF) March 2010 - May 2014
Caraballo Property Services January 2000 - October 2010
Cingular Wireless September 1984 - September 2003
Skills
Real Estate, Residential Homes, Foreclosures, Single Family Homes, REO, Strategic Planning, Property, Appraisals, Valuation, FHA, Mortgage Lending, Investment Properties, Investors, Loans, Condos, Mortgage Banking, Vendor Management, Contract Negotiation
Education
DePaul University 1995 — 2003
CONECSUS LLC July 2007 - Present
Microsoft November 2006 - June 2007
Intermec Technologies November 2005 - March 2006
Cingular Wireless June 2005 - November 2005
Skills
Hardware
Education
Heald College 2003 — 2005
Associate in Applied Science Degree in Computer Technology, IT
De Anza College 1999 — 2000
Computer Science
MS
MCP, Microsoft Certified Professional
Bay Equity, LLC October 2009 - Present
Law Office of Lyle C. Cavin, Jr. February 2008 - October 2009
World Savings July 2005 - January 2008
Cingular Wireless March 2003 - July 2005
Education
Cuesta College 2001 — 2003
Associates Degree
U.S. Cellular October 2013 - September 2015
U.S. Cellular September 2010 - October 2013
U.S. Cellular January 2009 - September 2010
U.S. Cellular September 2006 - January 2008
U.S. Cellular November 2002 - September 2006
Cingular Wireless June 1990 - November 2002
Skills
Wireless, Cellular Communications, M2M, 4G, Leadership, Cross-functional Team..., Telecommunications, Customer Satisfaction, Sales, Customer Retention, Customer Experience, Team Leadership, Marketing Strategy, Management, Strategy, Sales Operations, Negotiation, Mobile Devices, Budgets, Change Management, Sales Management, B2B, LTE, Program Management, Sales Process, Customer Service, Direct Sales, Retail, Mobile Technology, Integration, Product Management, Process Improvement, Vendor Management, Competitive Analysis, Wireless Broadband, Call Centers, Product Marketing, Solution Selling, CDMA, Go-to-market Strategy, Human Resources, Strategic Partnerships, Mobile Communications, Account Management, CRM, Salesforce.com, P&L Management, Customer Acquisition, Cold Calling, Selling
Education
Roosevelt University 1998 — 2000
MS, Marketing Communications
Columbia College Chicago 1988 — 1990
BS, Marketing Communications
AT&T July 2008 - Present
AT & T May 2005 - July 2008
CINGULAR WIRELESS May 2003 - May 2005
Sprint September 1998 - April 2003
US Navy September 1978 - September 1998
Skills
Wireless Networking, Troubleshooting, Telecommunications, Training, Integration, Wireless, IP, Computer Network..., Cellular Communications, Switches, LTE, GSM
Education
DeVry University 2008 — 2011
Bachelor Science, Technical Management, Concentration in Small Business and Entrepreneurship
AT&T Mobility and Consumer 2003 - Present
Cingular Wireless 2001 - 2003
SBC Communications, Inc. 1999 - 2000
Ameritech 1996 - 1999
Kraft Foods 1992 - 1996
Deloitte & Touche 1988 - 1992
Skills
Forecasting, Finance, Start-ups, Strategy, Mergers & Acquisitions, Management, Telecommunications, Executive Management, Strategic Planning, Internal Controls, Analysis
Education
Northwestern University - Kellogg School of Management 1992 — 1995
MBA, Finance and Marketing
DePaul University 1989 — 1990
MSA, Accounting
Williams College 1984 — 1988
BA, Psychology
CAT2, Inc. March 2013 - July 2014
Acxiom February 2010 - February 2013
Anonymous March 2009 - June 2009
Chesapeake Energy June 2007 - May 2008
Affiliated Computer Services (now Xerox) July 2008 - 2008
Perot Systems 2006 - 2007
Baylor Health Care System 2006 - 2006
Cingular Wireless 2005 - 2005
BMC Software 2003 - 2005
Citigroup 2002 - 2002
Skills
SDLC, PMP, Program Management, Vendor Management, Project Management, Integration, Visio, Business Analysis, MS Project, ITIL, Testing, Agile Methodologies, CRM, Project Planning, SharePoint, Team Leadership, Change Management, Management, Quality Assurance, Software Development, PMO, Cross-functional Team..., Governance, Telecommunications, Resource Management, Leadership, Risk Management, Microsoft Project, Microsoft Office, Microsoft Excel, Project Manager..., Microsoft Word
Education
ITIL Certification
Information Technology Project Management
Project Management Institute
Certified Professional, Project Management
Drake University
MBA, Business, Management
Simpson College
B.A., Mathematics & Physics
AT&T Mobility May 2005 - May 2007
Cingular Wireless July 2003 - May 2005
Skills
Testing, Quality Center, Telecommunications, SDLC, Integration, Requirements Analysis, Software Project..., Business Analysis, Program Management, Project Management, MS Project, Software Quality..., IT Strategy, Outsourcing, Project Delivery
Education
Walden University 2008 — 2012
DBA (Doctor of Business Administration)
Dallas Baptist University 2006 — 2008
MAPD - Management
Bitcoin Innovative Services September 2013 - Present
HaloRig Camera Stabilizers January 2011 - Present
Boxserver.com May 2000 - Present
Treehouse Island Inc. February 2011 - July 2013
CFLBARS.COM 2006 - 2012
University of Central Florida May 2010 - October 2010
BoldWater.TV January 2009 - November 2009
R H Donnelley April 2007 - June 2008
AT&T Wireless January 2006 - March 2007
Cingular Wireless August 2003 - August 2006
Skills
Digital Media, Web Development, Video Production, Advertising, Production, Video, Online Marketing, Social Media, Social Media Marketing, Social Networking, Web Design, B2B, Facebook, SEO, Promotions, Marketing Communications, Account Management, Online Advertising, SEM, Graphic Design, Marketing Strategy, Public Speaking, Event Management, Customer Service, Public Relations, Customer Relations, Microsoft Office, Mobile Marketing, Adobe Creative Suite, Photoshop, Television, PowerPoint, Blogging, Time Management, Negotiation, Event Planning, Team Leadership, Digital Marketing, New Business Development, Cold Calling, Sales Management, Direct Marketing, Photography, Excel, Retail, Inventory Management, Copywriting, Writing, Wordpress, Digital Photography
Education
University of Central Florida 2008 — 2010
Bachelor of Arts, Digital Media
Daytona State College 2000 — 2003
Associat of Arts, Digital Media
Omni Hotels February 2012 - October 2012
Red River Solutions August 2011 - January 2012
Currently Available June 2011 - September 2011
Omni Hotels and Resorts February 2010 - June 2011
Smart Dog Services November 2007 - April 2009
Consulting Solutions International August 2005 - June 2007
Motion International February 2005 - May 2005
Accor Economy Lodgings July 2004 - February 2005
Cingular Wireless January 2003 - November 2003
DSS Consulting June 2002 - November 2002
Skills
Business Intelligence, ERP, Oracle Applications, CRM, SDLC, Vendor Management, Oracle, Order Management, Data Migration, Training
Education
Dallas County Community College 1978 — 1979
Electronics
At Home (rebrand of Garden Ridge) September 2013 - Present
jcpenney March 2013 - September 2013
GameStop September 2010 - March 2013
GameStop September 2009 - August 2010
GameStop March 2006 - August 2009
GameStop June 2002 - February 2006
Cingular Wireless August 2001 - June 2002
Broadband Gateways February 2001 - July 2001
Zurn Industries November 1999 - February 2001
Zurn Industries July 1997 - November 1999
Skills
Integration, Order Management, Oracle E-Business Suite, Warehouse Management, Oracle, Software Development, Logistics, Warehousing, E-commerce, SDLC, Agile Methodologies, Business Analysis, Visio, SharePoint, SQL, Vendor Management, Software Project..., Requirements Analysis, Manufacturing, Agile Project Management, ERP, ITIL, T-SQL, Systems Analysis, Business Intelligence, Leadership, IT Strategy, IT Management, Enterprise Architecture, Business Process, Requirements Gathering, SOA
Education
DeVry University-Texas 1981 — 1984
Bachelor of Applied Science (B.A.Sc.), Management Information Systems, General, 3.85
AT&T Mobility March 2006 - Present
Bayer HealthCare April 2005 - March 2006
Cingular Wireless May 2003 - April 2005
Grassi & Co (dba GCM Systems LLC) December 1999 - May 2003
RHI Consulting May 1999 - November 1999
Publishers Clearing House May 1988 - May 1999
Skills
Sales Operations, Wireless, Management, Cold Calling, Sales, Solution Selling, Telecommunications, Direct Sales, Managed Services, Account Management, Mobile Devices, Strategic Partnerships, Sales Process
Education
Dowling College
Master of Business Administration (M.B.A.), Business Administration
Dowling College
Bachelor's Degree, Finance
Geller & Company July 2010 - Present
Virgin Mobile USA January 2007 - June 2010
Virgin Mobile USA May 2002 - December 2007
Cingular Wireless 1993 - 2002
Coopers & Lybrand August 1982 - December 1989
Education
Columbia University - Columbia Business School
Executive Education
Iona College 1978 — 1982
BBA, Accounting
Keller Williams March 2015 - Present
John Maxwell Team August 2011 - Present
C.Up Systems April 2000 - December 2010
Cingular Wireless October 2000 - September 2005
Dallas Leadership Foundation September 1981 - September 1982
Skills
Coaching, Leadership Development, Executive Coaching, Personal Development, Leadership, Training, Public Speaking, Workshop Facilitation, Team Building, Recruiting, Organizational..., Teaching, Entrepreneurship, Conflict Resolution, Business Coaching, Motivational Speaking, Sales, Employee Training, Staff Development, Small Business, Strategic Planning, Career Development, Emotional Intelligence, Nonprofits, Organizational..., Management Development, Executive Development, Management Consulting, Career Counseling, Time Management, Culture Change, Training Delivery, Presentation Coaching, Adult Education, NLP, Life Coaching, Instructional Design, 360 Feedback, Performance Improvement, Organizational...
Education
Dallas Theological Seminary 1980 — 1985
M.A., Biblical Studies
Western Kentucky University 1973 — 1978
BA, Mass Communications, English
REVERSE MORTGAGE HELPDESK March 2012 - Present
Quality Reverse Leads March 2012 - Present
Wolfgang Puck Catering November 2005 - December 2008
CARLYLE CORPORATE CATERING INC June 2002 - February 2005
Cingular Wireless/AT&T April 1999 - August 2001
Cingular Wireless 1999 - 2001
Houston's Restaurant,Inc./Rays On The River May 1992 - April 1995
Skills
Restaurant Management, Menu Development, Restaurants, Catering, Food & Beverage, Food, Culinary Skills, Fine Dining, Food Service, Cooking, Food Preparation, Banquets, Event Planning, Sanitation, Cuisine, Food Safety, Recipes, Event Management, Pastry, Hospitality, Customer Satisfaction, ServSafe, Training
Education
Shorter University-College of Adult & Professional Programs 2014 — 2016
Bachelor of Science (BS), Business Administration and Management, General, 3.8
Community College of Philadelphia 1985 — 1987
Real Estate Managerment & Restaurant/Hotel Management
US Oncology April 2014 - Present
REDII Consultants LLC August 2012 - Present
iLearnERP June 2013 - February 2014
Balfour Beatty Construction June 2008 - August 2012
BancTec 2007 - 2008
Xerox 2006 - 2007
Manheim Auto Auction 2005 - 2006
Accor Hotels 2001 - 2005
Cingular Wireless 2000 - 2001
ProLogis 1998 - 1999
Skills
Management, Process Improvement, New Business Development, Business Process..., Project Management, Contract Negotiation, Forecasting, Cross-functional Team..., Budgets, Team Building, Strategic Planning, Market Research, Program Management, Start-ups, Financial Analysis, Mergers, Business Planning, Negotiation, Business Analysis, Business Strategy, Telecommunications, Customer Satisfaction, Contract Management, Business Development, Team Leadership, Risk Management, Strategy, Change Management, Analysis, Management Consulting, Sales, Sales Operations, Leadership, Mergers & Acquisitions, Integration, Entrepreneurship, Training, Finance, Operations Management, Financial Reporting, Outsourcing, Accounting, Recruiting, Coaching, Consulting, Project Planning, Performance Management, CRM, Human Resources, Executive Management
Education
Dallas Baptist University 2003 — 2005
Masters, Business Administration
New Mexico State University 1995 — 1999
Bachelors, Business Administration
Verizon Wireless May 2015 - Present
Verizon Wireless September 2013 - May 2015
Verizon Wireless September 2012 - September 2013
Verizon Wireless September 2009 - September 2012
AT&T Mobility 2006 - 2009
Cingular Wireless 2005 - 2006
Nextel Wireless 2003 - 2005
Circuit City 1998 - 2002
Wollman Rink 1996 - 2001
Skills
Direct Sales, Solution Selling, Quotas, Sales Management, Account Management, Cold Calling, Sales Process, Telecommunications, Wireless, Customer Retention, Sales Operations, M2M, Cellular Communications, LTE, Building Relationships, Managed Services, 4G, Mobile Communications, Management, Team Building, VoIP, Customer Experience, Competitive Analysis, Sales, Mobile Technology, Mobile Devices, Sales Presentations
Education
State University of New York Empire State College 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
DeVry Institute of Technology 1999 — 2001
Associate of Arts and Sciences (A.A.S.), Telecommunications Management
Uhaul 2013 - Present
Cingular Wireless January 2001 - November 2001
I-Net Inc July 1993 - November 1996
Skills
Microsoft Word, Wireless
Education
Ashworth College 2008 — 2009
Healthcare Management
Concordia University-Wisconsin 1995 — 2000
B.A, Management and Communications
Belleville Area College
HP November 2005 - April 2010
Cingular Wireless 2004 - 2005
NEC America 1998 - 2003
U.S.A.F 1985 - 2002
SITA 1996 - 1998
American Airlines 1990 - 1996
Education
Southern Methodist University 1996 — 1999
M.S, Telecommunication
Community College of the US Air Force
Associate of Applied Science, Electronic Systems Technology
Community College of the US Air Force
Associate of Applied Science, Construction Technology
LeTourneau University
B.S., Business Management
University of Maryland University College
Associate of Arts, General Education
ThermoSpas 2011 - 2011
AT&T Mobility May 2006 - May 2007
Cingular Wireless February 2000 - May 2006
BellSouth Mobility January 1996 - February 2000
United States Navy June 1975 - January 1996
BellSouth Telecommunications June 1990 - December 1995
Chili's Grill & Bar May 1988 - June 1990
Steak 'n Ale March 1986 - May 1988
Education
Cornell University 1971 — 1975
BS, Business Management
Bartech Group December 2008 - February 2009
AT&T December 2001 - December 2006
CINGULAR WIRELESS July 1999 - December 2001
AMERITECH CELLULAR SERVICES December 1996 - July 1999
Skills
Call Center, Customer Satisfaction, Telecommunications, Call Centers, Customer Service, Customer Experience, Customer Retention, Accounts Receivable, Avaya, Oral & Written..., Teamwork, Motivated self-starter, Communication Skills, High Level Of..., Microsoft Word, Microsoft Excel, Outlook, Windows, Internet, CRM databases
Education
Davenport University 1997 — 2001
Bachelor of Business Administration (BBA), Business Administration and Management, General, GPA: 2.6
Expert Global Solutions September 2012 - Present
Waffle House Inc. August 2005 - September 2012
Cingular Wireless April 2004 - August 2005
Skills
Recruiting, Human Resources, Training, Interviews, New Hire Orientations, Management, Temporary Placement, Customer Service, Customer Retention, Employee Relations, Onboarding, HRIS, Talent Acquisition, Benefits Administration, Applicant Tracking..., Talent Management, Performance Management, HR Policies, Deferred Compensation, Employee Benefits, College Recruiting, Screening, Sourcing, Hiring
Education
Strayer University 2009 — 2012
MBA, Human Resources Management
DeVry University 2000 — 2003
B.S, Network and Communications Mgt
Manning High School 1996 — 2000
Academic Diploma, College Prepatory Diploma
BHP Billiton December 2014 - Present
Perciful Consulting January 2006 - Present
Fluor Corporation June 2014 - August 2014
RSH Energy, LLC May 2013 - April 2014
Upstream Engineering May 2012 - May 2013
Hatch Mott MacDonald December 2011 - May 2012
G.A.S. Unlimited May 2011 - October 2011
Cingular Wireless August 2005 - April 2006
Manatee Community College August 2002 - December 2005
United States Air Force April 1999 - April 2003
Skills
Piping, P&ID, CADWorx, AVEVA PDMS, AutoCAD Plant 3D, AutoLISP, VLISP, Visual Basic, SQL, AutoCAD, Microstation, Microsoft Excel, CAD, Microsoft Office, Instrumentation, Factory, Construction, Windows, Petroleum, FEED, Refinery, Oil & Gas, Adobe Acrobat, Outlook, CADWorx P&ID 2006-2012, Natural Gas, CadWorx Plant 2006-2012, Pipelines, Training, AutoCAD 2005-2013, CADWorx Equipment 2012, MS Office XP-2010, Windows XP-8, Offshore Drilling, EPC, Upstream, Onshore, NavisWorks V5-2013, Modeling, Refineries, Oil/Gas, ASME, Bentley AutoPLANT, MicroStation, Autodesk Software, VB.NET
Education
University of Central Florida 2007 — 2008
Manatee Community College 2002 — 2004
A.A, Business Administration
Community College of the Air Force 1999 — 1999
Basic Electronic Principles
Horn school of drafting
Catapult Learning May 2014 - Present
Atlantis Petroleum February 2007 - October 2011
ACSYS /Wawa June 2005 - February 2007
Cingular Wireless September 1999 - June 2005
Skills
Billing, Reconciliation, Reconciliations, Accounts Receivable, Account Reconciliation, Accounts Payable, General Ledger, Accruals, Journal Entries, Invoicing, Excel, Auditing, Access, Customer Service
Education
Community College of Philadelphia
Regional High School
University of Phoenix
Business Administration
American Management Resources, Inc. June 2013 - Present
American Management Resources November 2012 - June 2013
Breathe Technologies, Inc. October 2011 - September 2012
Genoptix April 2010 - January 2011
Comprehensive Cancer Centers of Nevada September 2007 - April 2009
Cingular Wireless March 2005 - August 2007
University of Nevada School of Medicine March 2002 - March 2005
Skills
Human Resources, Employee Relations, Personnel Management, Program Management, Healthcare, Microsoft Excel, HRIS, Recruiting, Onboarding, Deferred Compensation, Succession Planning, Workforce Planning, Telecommunications, Organizational..., Performance Management
Education
Creighton University
Bachelor's degree, Psychology
University of Phoenix
Master's degree, Organizational Management, 3.8
Express Scripts Inc., February 2014 - Present
Evaluations Solutions Inc., July 2008 - December 2012
Iron Mountain February 2006 - June 2008
Residential Real Estate Review / Select Portfolio Services August 2002 - July 2005
Cingular Wireless April 1991 - September 2001
Skills
Customer Service, Performance Appraisal, Communication, Training, Compliance, Interviews, Microsoft Office, Coaching, Call Centers, Employee Relations, Sales, Software Documentation, Leadership, Customer Satisfaction, Management, Program Management, Vendor Management, Process Improvement, Analysis, Team Building, Customer Retention, Policy, Account Management, Strategy
Education
Community College of Philadelphia 2001 — 2002
Network Engineering
The Chubb Institute 2001 — 2002
Diploma in Network Engineering, Network Engineering