Experience
Continuum Managed Services, LLC   January 2015 - Present
Continuum Managed Services, LLC   August 2014 - January 2015
Continuum Managed Services, LLC   December 2011 - July 2014
Zenith RMM   February 2007 - December 2011
ComponentOne  January 2003 - January 2007

Skills
Managed Services, Cloud Computing, Salesforce.com, SaaS, Account Management, Solution Selling, Virtualization, Sales Management, New Business Development, Disaster Recovery, Channel, Direct Sales, Business Development, Business Continuity, Troubleshooting, Sales, Servers, Sales Operations, Team Building, Hosted Services, Network Security, Security, Product Marketing

Education
Robert Morris University   2000 — 2005
Information Systems Management

Robert Morris University
Information Systems Management

Experience
Continuum Managed Services, LLC   June 2015 - Present
SPC Networks, Inc.   April 2015 - June 2015

Skills
Windows Server 2008 R2, Active Directory, Network Administration, Troubleshooting, DNS Management, DHCP, Network Infrastructure, Windows Server 2012 R2, Computer Hardware..., Computer Hardware, IPv4, IPv6, Windows 7, Windows Vista, Windows XP, Fedora, Ubuntu, Customer Service, Microsoft Office, ESXi, Acronis, Watchguard

Education
Pittsburgh Technical Institute   2013 — 2015
Associate’s Degree, Information Technology: Network Administration

Experience
Continuum Managed Services, LLC   November 2013 - Present
Beantown Cornhole, LLC   February 2013 - Present
join.me by LogMeIn   December 2011 - August 2013
join.me by LogMeIn   November 2010 - December 2011
Constant Contact  October 2006 - October 2010
MC Communications, LLC  August 2004 - September 2006
Mathsoft Engineering & Education, Inc.   June 2000 - March 2004
Cross-Cultural Solutions, Lima, Peru   January 2000 - March 2000
The Clarks Companies, LLC   August 1999 - December 1999
Remanco International, Inc   January 1997 - December 1998

Skills
Sales Enablement, E-commerce, Marketing, Product Development, Messaging, Lead Generation, Demand Generation, Product Marketing, Product Management, SaaS, Marketing Strategy, Brand Positioning..., Conversion Optimization, Audience Segmentation, Personal Development, Online Advertising, Web Analytics, Digital Marketing, Online Marketing, Competitive Analysis, Social Media Marketing, Google Analytics, Email Marketing, Market Research, Cross-functional Team..., B2B, Enterprise Software, Management, Go-to-market Strategy, B2B Marketing, Multi-channel Marketing, Strategic Partnerships, Segmentation, Salesforce.com, Leadership, Marketing Research

Education
ZigZag Marketing (Product Portfolio Mgmt)   2010 — 2010
Certificate, Product Portfolio Management Training

Pragmatic Marketing (www.productmarketing.com)   2006 — 2006
Effective Product Marketing Certificate, Product Marketing

Northeastern University   1994 — 1999
B.S. Business Administration, Marketing - Honors

Lorenzo de’Medici, The Art Institute of Florence, Florence, Italy   1998 — 1998
Italian Language Certificate, Italian

Experience
Continuum Managed Services, LLC   June 2015 - Present
Spartan Race, Inc.   February 2015 - May 2015
Boston College IDES   May 2014 - May 2015
Boston College  May 2014 - August 2014

Skills
Public Speaking

Education
Boston College   2012 — 2016
Bachelor's Degree, Finance and Analytics, 3.5 GPA

Fairfield College Preparatory School   2008 — 2012
High School, 3.8 GPA

Experience
Pearson North America  January 2014 - Present
Continuum Managed Services, LLC   September 2012 - December 2013
Lionbridge  May 2009 - August 2012
Aberdeen Group  October 2007 - February 2009

Education
Massachusetts Institute of Technology   1995 — 2000
Bachelor of Science, Joint major in Mechanical Engineering & Creative Writing

Experience
Continuum Managed Services, LLC   January 2014 - Present
AVG Technologies  July 2008 - December 2013
Storage Appliance Corp.  February 2008 - July 2008
Ceridian  January 2007 - February 2008
Ceridian  January 2005 - December 2006
Ceridian  January 2004 - December 2004
Play It Again Sports  2000 - 2003

Skills
SaaS, Managed Services, Consultative Selling, Sales Process, Salesforce.com, Selling, Channel, Solution Selling, Sales, Sales Operations, Cold Calling, Account Management, Enterprise Software, Leadership, New Business Development, Channel Partners, Management, Contract Negotiation, Cloud Computing, Direct Sales, Partner Management, Lead Generation, CRM, Sales Management, Professional Services, B2B, Business Alliances, Software Industry, Go-to-market Strategy, Resellers, Demand Generation, Product Marketing, Virtualization, Product Management, Unified Communications

Education
Centennial College   1999 — 2002
Business, Business Administration and Management, General

Experience
Continuum Managed Services, LLC   July 2014 - Present
Major League Baseball  March 2014 - July 2014
Merrimack College  August 2013 - April 2014
UMass Lowell  October 2012 - July 2013
NESN  January 2012 - May 2012
WEEI Sports Talk Radio  December 2010 - May 2011

Skills
Journalism, New Media, Video Editing, Video Production, Multimedia Journalism, Anchor, Reporter, Broadcast Journalism, Editing, Storytelling, Anchors, Video, Social Media Marketing, Social Media, Marketing, Sports, Pottery

Education
Merrimack College   2014 — 2015
Master of Education (M.Ed.), Higher Education/Higher Education Administration

Emerson College   2008 — 2012
Bachelor of Science (B.S.), Broadcast Journalism

Experience
Continuum Managed Services, LLC   February 2015 - Present
Continuum Managed Services, LLC   February 2014 - February 2015
FedEx  November 2010 - February 2014

Skills
Logistics, Troubleshooting, Active Directory, Windows Server, Computer Hardware, Windows 7, Network Administration, Help Desk Support, Laptops, Software Documentation, Technical Support, Windows XP, Servers, Microsoft Exchange, Windows, Service Desk

Education
Kaplan Career Institute-Pittsburgh   1998 — 1999
Associate's degree, System, Networking, and LAN/WAN Management/Manager, 4.0

Experience
Continuum Managed Services, LLC   December 2014 - Present
Ideal Integrations  December 2011 - June 2014
Telepreformance USA   August 2008 - August 2009

Skills
Networking, Cisco IOS, Enterasys, Sonicwall, Mitel 3300, Dell PowerEdge Servers, Dell Switches, Microsoft Office, Microsoft Servers, VMware, VMware ESX, VMware Workstation, VMware View, VMware Fusion, Mac OS, Mac OS X Server, SonicWALL

Education
ITT Technical Institute-Pittsburgh   2010 — 2012
Associate's degree, Computer Systems Networking and Telecommunications

ITT Technical Institute-Pittsburgh   2009 — 2012
Computer Networking Systems, System, Networking, and LAN/WAN Management/Manager, Associates Degree

Experience
Islanders Hockey Club '04's   August 2015 - Present
Continuum Managed Services, LLC   June 2015 - Present
Sparx Hockey   May 2015 - Present

Skills
Video Editing, Social Media, Radio, Microsoft Office, Microsoft Excel, Customer Service, Photoshop, PowerPoint, Teamwork, Pro Tools, Final Cut Pro, Microsoft Word, Research, Public Speaking, Adobe Audition, Business Development, Sales, Marketing

Education
Springfield College   2009 — 2013
Bachelor of Arts (B.A.), Communication/Sports Journalism

Canton High School   2005 — 2009

Experience
Continuum Managed Services, LLC   January 2015 - Present
Continuum Managed Services, LLC   September 2011 - January 2015
Zenith Infotech  January 2011 - September 2011
Blackberry Meadows Farm   February 2007 - December 2010
Team 1 Systems, Inc.   February 2001 - January 2007

Skills
Managed Services, Salesforce.com, Business Continuity, Account Management, System Administration, Customer Service, Troubleshooting, Hardware, Business Analysis, Technical Support, Hyper-V, DNS, Backup Solutions, Help Desk Support

Education
Slippery Rock University of Pennsylvania   1997 — 2000
Bachelor, Spanish

Pennsylvania State University-Erie Campus   1995 — 1997

North Hills High School   1991 — 1995

Experience
Continuum Managed Services, LLC   July 2015 - Present
R1Soft  July 2015 - Present
Boston Area Small Businesses   July 2014 - June 2015
Cornell University  June 2014 - September 2014
EMC  2007 - 2013
EMC  2002 - 2007
Hewlett-Packard  2000 - 2002
Hewlett-Packard  1998 - 2000

Skills
Marketing Strategy, Alliance Marketing, Program Management, Demand Generation, Messaging, Go-to-market Strategy, Lead Generation, Professional Services, Storage Solutions, Product Marketing, Cloud Computing, Virtualization, Big Data, Enterprise Software, Start-ups, Product Management, Strategy, Data Center, Storage, Cross-functional Team..., Sales Enablement, Analytics, Business Alliances, Integrated Marketing, Product Launch, Multi-channel Marketing, SaaS, Integration, Marketing Management, Direct Sales, Salesforce.com, Business Process, Product Development, Channel Partners, Strategic Alliances, Competitive Analysis, Sales, Thought Leadership, Solution Selling, Partner Management, Strategic Partnerships, Marketing Automation, B2B Marketing, Strategic Planning, Leadership, New Business Development, Pre-sales, Marketing, Product Lifecycle..., CRM

Education
Northeastern University - Graduate School of Business Administration
MBA

Keene State College
BS

Experience
Continuum Managed Services, LLC   June 2015 - Present
ASK Staffing, Inc.   May 2014 - June 2015
The GEO Group, Inc.   May 2011 - February 2014
Mars Home for Youth  September 2010 - April 2011
The Summit Academy  January 2008 - September 2010

Skills
Leadership, Technical Recruiting, People Skills, Customer Service, Persistence, Resilience, Sales, Management, Building Relationships, Tenacious Work Ethic, High Energy Level, People-oriented, Marketing Communications, Microsoft Office, Supervising, Supervisory Skills, Marketing Strategy, Temporary Placement, Team Leadership, Young People, Criminal Justice, Criminology, Computer Science, Staff Development, Project Management..., Program Management..., Development Recruiting, Business Analysis..., Systems Analysis..., Business Administration..., Systems Administration..., Database Administration..., Architecture Recruiting, Engineering Recruiter, IT Recruitment

Education
Florida International University   2011 — 2013
Master of Business Administration (MBA), Business Administration and Management, General

Indiana University of Pennsylvania   2003 — 2007
Bachelor of Arts (BA), Criminology

Experience
Continuum Managed Services, LLC   November 2013 - Present
Ocean's Storm Productions   September 2003 - Present
InnoSource, INC Fedex   October 2012 - November 2013
PNC  August 2012 - October 2012
State Farm  May 2011 - June 2012
Rite Aid Pharmacy  March 2004 - May 2011
Chrysler Financial  June 2009 - December 2009
Resolution Pictures   January 2009 - May 2009
Bucks County Community College  January 2004 - January 2006

Skills
Final Cut Pro, Final Cut Express, Adobe Creative Suite, Adobe Premiere, Motion, Stop Motion, Motion Graphics, Video Engineering, Audio Engineering, Audio Editing, Audio Post Production, Video Production, Photoshop, Digital Media, Digital Photography, Cinematography, Directing, Microsoft Office, Customer Service, Communication, Customer Support, Technical Support, Avid Media Composer, After Effects, DVD Studio Pro, Video Compression, Pro Tools, Social Media, Social Networking, Youtube, Apple, PC, Video Field Production, Set Design, Script writing, Professional Writing, Online Production, Lighting, Studio Lighting, Licensed Property &..., Multimedia, Videography, Mac, Sound, Premiere, Camera Operating, Final Cut Studio, Photography, Non-linear Editing, Film

Education
Kutztown University of Pennsylvania   2006 — 2009
Bachelor of Science (BS), Electronic Media

Bucks County Community College   2003 — 2006
Associate of Arts (AA), Cinema/Video

Experience
Continuum Managed Services, LLC   November 2014 - Present
FedEx Services  January 2014 - October 2014
ServiceLink  May 2012 - October 2013
ServiceLink  August 2011 - May 2012
ServiceLink  May 2009 - August 2011
FedEx Ground  June 2008 - May 2009
Montour Heights Country Club  September 2006 - December 2006

Skills
Microsoft Office 2007, Microsoft Office, Active Directory, Citrix Metaframe, Microsoft Exchange, HP ServiceCenter, Numara Footprints, Dameware, Windows, VMware, Citrix, Operating Systems, Word, XP, Excel, Windows 7, Lotus Notes, Hardware, Laptops, Visio, Outlook, Printers, Microsoft Word, Technical Support, Help Desk Support, DNS, Cisco Technologies, Wireless Networking, Networking, Computer Hardware, Remote Desktop, Windows Server

Education
La Roche College   2004 — 2008
Batchelor's of Science, Information Technology

Our Lady of The Sacred Heart

Our Lady of The Sacred Heart

Our Lady of The Sacred Heart

Experience
Moderne Glass  March 2014 - Present
Continuum Managed Services, LLC   September 2013 - December 2013
GNC  August 2012 - September 2013
New Brighton School District  August 2012 - September 2012
The Boardwalk  January 2011 - August 2012

Skills
Communication, Technical Support, Active Directory, Linux, Teamwork, Computer Maintenance, Computer Repair, CompTIA A+ Certification, Computer Network..., Motivated self-starter, Remote Desktop, Virtual Machines, Acer Hardware, Software, Help Desk Support, Hardware, sharepoint 2013, Red Prairie, Windows Vista, Software Installation, SharePoint, CompTIA A+, Windows, Networking, Windows Server, Windows 7, Operating Systems, Troubleshooting

Education
DCI Career Institute   2011 — 2012
Diploma, Computer Networking, 4.0

Blackhawk Highschool   2006 — 2011
Highschool Diploma, General

Experience
Layer3 TV Inc.  February 2015 - Present
Habitat for Humanity International  August 2010 - Present
Continuum Managed Services, LLC   September 2013 - February 2015
Massachusetts Technology Leadership Council   November 2009 - November 2013
Avaya  July 2011 - September 2013
Cisco Systems  2006 - June 2011
Massachusetts Network Communications Council   January 2004 - November 2009
Cisco Systems  2004 - 2006
Cisco Systems  1999 - 2004
Maxcomm Technologies   1998 - 1999

Education
University of Connecticut
MS, Electrical Engineering

University of Connecticut
BS, Electrical Engineering

Experience
Continuum Managed Services, LLC   February 2014 - Present
Constant Contact  March 2013 - Present
Constant Contact  July 2011 - March 2013
Constant Contact  July 2010 - July 2011
Constant Contact  November 2008 - July 2010
Constant Contact  August 2006 - November 2008
Carat Fusion  2000 - 2006
CPS Direct  1998 - 2000
CPS Direct  1996 - 1998
CPS Direct  1993 - 1996

Skills
Digital Marketing, Email Marketing, Online Advertising, Product Marketing, Lead Generation, Marketing, Product Management, Marketing Strategy, Strategy, Digital Strategy, Social Media Marketing, Market Research, E-commerce, Product Launch, Online Marketing, Web Analytics, SaaS, Team Leadership, Leadership, Strategic Partnerships, Digital Media, Cross-functional Team..., Strategic Planning, Analytics, Competitive Analysis, Multi-channel Marketing, B2B Marketing, Integrated Marketing, Salesforce.com, Direct Marketing, Mobile Marketing

Education
Constant Contact
Management Development Training (6 month program)

Babson College
Executive Education, Program on Business and Strategy (6 month program)

Constant Contact
Collaboration Training

Constant Contact
Media Training

Constant Contact
Presentation Skills Training

Carat   2005 — 2006
Leadership Academy (12 month program)

Boston College   1985 — 1989
BS, Marketing and Economics

Experience
Continuum Managed Services, LLC   September 2011 - September 2015
Zenith Infotech  December 2009 - September 2011
EDMC  2008 - 2008
Idearc Media  2005 - 2008

Skills
Managed Services, SaaS, Cloud Computing, Sales, Salesforce.com, Solution Selling, Disaster Recovery, Account Management, Data Center, Leadership, Sales Process, Networking, Enterprise Software, Professional Services, Lead Generation, Direct Sales, Business Continuity, Sales Operations, IT Service Management, Management, New Business Development, CRM, Channel Partners, Strategic Partnerships, Troubleshooting, Cisco Technologies, Hardware, VMware, VoIP, Product Management, Backup Solutions, Integration, Network Security, Telecommunications, Start-ups, Vendor Management, Channel, Sales Management, Cold Calling, Team Leadership, Selling, Unified Communications, Call Centers, Storage, Business Development, Relationship Building, Sales Strategy, Ice Hockey, Sports Coaching, Volunteering

Education
Robert Morris University

Experience
Felix - Intelligent Local Advertising  January 2015 - July 2015
Boston College  September 2011 - May 2014
Continuum Managed Services, LLC   June 2013 - November 2013
Community Change Inc.  September 2011 - May 2012
Entercom  July 2011 - March 2012

Skills
Microsoft Office, Social Media, Research, Microsoft Excel, PowerPoint, Event Planning, Microsoft Word, Public Speaking, Leadership, Marketing, Business Analysis, Information Technology, Editing

Education
Boston College - Carroll School of Management   2010 — 2014
Bachelor of Science (BSc)

Sidwell Friends School   1996 — 2010
Diploma

Experience
Continuum Managed Services, LLC   March 2015 - Present
Continuum Managed Services, LLC   November 2013 - March 2015
Under Armour  August 2012 - September 2013
Vermont Farm Table   October 2012 - January 2013
Charlotte Russe  September 2010 - August 2012
Run Vermont   January 2012 - May 2012

Skills
Adobe Creative Suite, Typography, InDesign, HubSpot, Landing Pages, Ebooks, Blogging, Graphics

Education
Champlain College   2008 — 2012
Bachelor of Science, Graphic Design and Digital Media

Shenedehowa CSD Class of `08

Experience
Continuum Managed Services, LLC   September 2014 - May 2015
Layer3 TV Inc.  2015 - 2015
Layer3 TV Inc.  2015 - 2015
Mobiquity, Inc.   September 2013 - September 2014
Applause  August 2010 - September 2013
Mintz Levin  April 2005 - August 2010
MModal  April 2001 - January 2005

Skills
Mobile Applications, Testing, Quality Assurance, Agile Methodologies, Mobile Devices, Software Project..., Management, SaaS, Agile Project Management, Start-ups, Enterprise Software, Cloud Computing, Scrum, Software Development, SDLC, Project Management, iOS, Software Quality..., CRM, Integration, Cross-functional Team..., User Acceptance Testing, Software Documentation, E-commerce, Business Intelligence, Requirements Analysis, JIRA, Leadership, Cloud Applications, Strategic Consulting, Analytics, Microsoft SQL Server, Web Applications, Android, Technical Support, Process Improvement, Strategy, Managed Services, Consulting, Amazon Web Services..., Business Analysis, Vendor Management, Customer Support, Customer Service..., Professional Services, Program Management

Education
D'Amore-McKim School of Business at Northeastern University   2004 — 2006
M.S., Finance

Northeastern University   2000 — 2003
Bachelor of Science (BS), E-Commerce, Magna Cum Laude

Experience
Nasuni  July 2015 - Present
Continuum Managed Services, LLC   June 2014 - July 2015
Pioneer Investments  August 2013 - May 2014
Fidelity Investments  April 2013 - August 2013
Fidelity Investments  August 2012 - April 2013
St. Lawrence University  August 2008 - August 2012

Skills
Economics, Investments, Portfolio Management, Asset Management, Finance, Equities, Microsoft Word, Mutual Funds, Teamwork, Sales, Securities, Financial Analysis, Public Speaking, Fundraising, Time Management

Education
Saint Lawrence University   2008 — 2012
Bachelors, Economics

Holderness School   2004 — 2008

Experience
Continuum Managed Services, LLC   December 2014 - Present
Continuum Managed Services, LLC   June 2014 - December 2014
NetServe365  October 2012 - April 2014
Fort Cherry School District  July 2012 - October 2012
Walmart  March 2011 - October 2012

Skills
Windows 7, Windows Server 2008, Windows Server 2003, DNS, DHCP, Active Directory, Windows XP, Windows Vista, IPv4, IPv6, Subnetting, Group Policy, Windows Server, XP, Troubleshooting, Network Administration, Help Desk Support, Computer Hardware, Servers, Information Technology, Routers, Cisco Routers, Computer Repair, VMware, VPN

Education
Pittsburgh Technical Institute   2010 — 2012
Associate's degree, Information Technology: Network Administration, 3.9

Somerset County Technology Center   2007 — 2010
PA Skills Certificate, Information Technology

Experience
Continuum Managed Services, LLC   January 2014 - Present
The Eric Ryan Corporation  November 2010 - January 2014
Sage  November 2010 - January 2014
Les Mills International  April 2009 - July 2013
Zenith Infotech  2010 - 2010
United States Air Force  1999 - 2005

Skills
Windows, Customer Service, Microsoft Office, Help Desk Support, IT Hardware Support, Software, IIS, SQL, Network Administration, Infrastructure, VMware Infrastructure, Microsoft Technologies, Microsoft Exchange, Microsoft SQL Server, Hardware Support, System Administration, Windows Server, Technical Support, Databases, Telecommunications, Program Management, Windows 7, Servers, Integration, Troubleshooting, Operating Systems, Active Directory, Access, Computer Hardware, Windows XP, Cloud Computing, Virtualization, Management, SaaS, Networking, Disaster Recovery, Solution Selling, Data Center, Security, Managed Services

Education
University of Phoenix   2008 — 2010
Bachelor of Applied Science (B.A.S.), Information Technology

Community College of the Air Force   2003 — 2005
Bachelor of Science (BS), Information Technology, E5 Staff Sergeant

Lincoln high school Ellwood City   1990 — 1997

Lincoln high school Ellwood City

Experience
Continuum Managed Services, LLC   May 2013 - Present
Shubie's Marketplace  August 2012 - February 2013

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, Event Planning

Education
Hood College   1987 — 1990

Marblehead High School   1983 — 1987

Experience
Continuum Managed Services LLC  October 2013 - Present
ClickSquared, Inc.   May 2013 - December 2013
Constant Contact, Inc.   March 2006 - May 2012
Empirix, Inc.   June 2004 - March 2006
Frictionless Commerce, Inc.   September 2000 - June 2004
Zentropy Partners, Inc.   September 1999 - September 2000
Plaut Consulting, Inc.   June 1998 - August 1999
Radnet, Inc.   April 1997 - June 1998

Skills
Employee Relations, Talent Acquisition, Performance Management, Recruiting, Talent Management, Employee Benefits, Onboarding, Employee Engagement, Benefits Administration, Human Resources, HRIS, HR Policies, Deferred Compensation, Conflict Resolution, Benefit Communication, Change Management, Sourcing, Organizational..., College Recruiting, Coaching, Leadership, Personnel Management, SaaS, Policy, Management, Start-ups, Strategy, Workforce Planning, Staff Development, Applicant Tracking..., Strategic Planning, Interviews, Employee Training, Technical Recruiting, Internet Recruiting, Hiring, Succession Planning, Temporary Placement, Employer Branding, Benefits Negotiation, New Hire Orientations, Training, Executive Management, Executive Coaching, Executive Search, Leadership Development, Customer Retention, Compensation & Benefit, Career Development, Screening Resumes

Education
The George Washington University
BA

Experience
Continuum Managed Services, LLC   2014 - Present
Harvard University  2012 - November 2014
Boston World Partnerships  2011 - 2013
Splitted-Desktop Systems   2007 - 2012
AMD (Advanced Micro Devices)   2003 - 2007
ATLASCOMM INTERNATIONAL, LLC   1994 - 2004
Pingtel; Nevo; WiNets; AMD and Others   2003 - 2003
MDU Communications  2000 - 2002
3COM CORPORATION  1995 - 2000
BOLT BERANEK & NEWMAN (BBN) INC.   1986 - 1994

Skills
Market Development, Program Management, Strategic Planning, High Performance..., Product Marketing, Cloud Computing, Strategy Development, Virtualization, Technology Partnerships, Global Business..., Go-to-market Strategy, Strategic Partnerships, Product Strategy, Product Management, Alliances, Product Planning, Competitive Analysis, Start-ups, Channel, Telecommunications, Channel Management, Pre-sales, Mobile Communications, Network Architecture, Product Launch, Managed Services, Product Life Cycle..., Strategic Consulting, Partner Management, Unified Communications, International Business, Mobile Applications, Solution Selling, Business Modeling, Business Development, Strategic Alliances, Technical Marketing, IMS DB/DC, Mobile Devices, Marketing Strategy, Analytics, Team Leadership, Cross-functional Team..., Project Management, Market Research, Networking, Big Data, Market Analysis, Software, Storage

Education
Massachusetts Institute of Technology - Sloan School of Management   2000 — 2000
GBEP, GBEP – Executive Program in Business Management.

Northeastern University
MS, Computer Sciences & Communications

Taupe Foche (Math. Sup/Spé) at Lycée Lyautey
Math. Sup/Spé, Mathematics & Physics

Telecom ParisTech
Ingenieur d'Etat / M.S., Computer Science & Communications Engineering

Experience
Continuum Managed Services, LLC   July 2015 - Present
West Liberty University  January 2010 - October 2013
FedEx Services  October 2007 - December 2009

Skills
Higher Education, Teaching, Student Affairs, Event Planning, Public Speaking, Community Outreach, Grant Writing

Education
Bethany College   2003 — 2007
Bachelor of Arts (B.A.), Communications-Public Relations

Experience
VMware  January 2015 - Present
Continuum Managed Services, LLC   May 2014 - December 2014
Northeastern University  September 2013 - December 2014
VizQuest Ventures  January 2014 - April 2014
Lacoste  July 2013 - December 2013
Tick Tock Diner   May 2012 - June 2013
Piro, Zina, Cifelli, Paris & Genitempo Attorneys at Law   June 2011 - August 2011
Jarets Stuffed Cupcakes   June 2010 - August 2011
Ferrulli's Pizza   May 2010 - August 2011

Skills
Marketing, Microsoft Office, Sales, PowerPoint, Photoshop, Microsoft Excel, Project Planning, Customer Service, Social Networking, Time Management, Sales Management, Market Research, Digital Marketing, Management, Web Design, Project Management, Web Analytics, User Interface, Strategy, user experience testing, User Experience Design, Information Architecture, Social Media, Prezi, Tennis, Leadership, Photoshop CS5, SPSS, Public Speaking, Microsoft Word, Adobe Creative Suite, Web Project Management, Design Thinking

Education
Northeastern University   2012 — 2017
Bachelor of Business Administration (BBA), Marketing and Entrepreneurship, 3.7

Nutley High School   2008 — 2012
High School Diploma

Experience
Continuum Managed Services, LLC   March 2015 - Present
Continuum Managed Services, LLC   June 2013 - March 2015
NCS Services Inc.   February 2013 - June 2013
DLT Solutions  March 2011 - February 2013
All Wireless  September 2010 - March 2011
Robert Morris University  September 2008 - August 2010
Association of Directory Marketing   May 2006 - December 2009
South University  January 2008 - April 2008
ProCopy, Inc.   2005 - 2006

Skills
Event Planning, Sales, Solution Selling, Management, Customer Service, SaaS, Advertising, Marketing, Access, Salesforce.com, Sales Process, Enterprise Software, Sales Management, Account Management, Cold Calling, Managed Services, Data Analysis, Virtualization, Proposal Writing, Cloud Computing, Time Management, Public Speaking

Education
Robert Morris University   2003 — 2007
B.A, Corporate Communications

Experience
Radici Travel   January 2015 - Present
Boston College  August 2013 - May 2015
Continuum Managed Services, LLC   June 2014 - September 2014
EF Education First  February 2011 - August 2013
EF Educational Tours  January 2011 - February 2011
EF Educational Tours  August 2009 - January 2011
Merrimack School District  December 2005 - June 2009
Columbia University America Reads   September 2005 - May 2009
New Hampshire Department of Parks and Recreation   June 2005 - August 2008

Skills
Product Management, Strategy, Project Management, SQL, Big Data Analytics, R, Leadership, Marketing, Management, Business Intelligence, Cross-functional Team..., Account Management, Customer Service, Social Media, Business Analysis, Research, Sales, Sales Process, Sales Enablement, Italian, Microsoft Office, System Testing, Consulting, Training, Team Building, Cross Functional..., Market Research, CRM, Analytics, Microsoft Excel, Data Analysis, Process Improvement, Team Leadership, Customer Satisfaction, Competitive Analysis, Feature Prioritization, Product Leadership, SPSS, Big Data, Acceptance Testing, Marathon, European History

Education
Boston College - Carroll School of Management   2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General, GPA 3.9

Columbia University in the City of New York   2005 — 2009
BA, Modern European History

Sarah Lawrence College   2008 — 2008

Experience
Continuum Managed Services, LLC   October 2011 - Present
Custaloga Town Scout Reservation   June 2007 - August 2011

Skills
Incident Management, Microsoft Exchange, Active Directory, Troubleshooting, VMware, System Administration, Disaster Recovery, Incident Handling, Windows, Networking, Software Installation, Windows 7, Servers, IT Service Management, Computer Hardware, Remote Desktop, IT Operations, Help Desk Support, Service Desk, Switches, Windows 8, Office 365, Customer Service, Cloud Computing

Education
Pittsburgh Technical Institute   2009 — 2011
Information Technology, Security and Forensics

Experience
Continuum Managed Services, LLC   2015 - 2015
Continuum Managed Services, LLC   2015 - 2015
Galatea Associates  January 2014 - July 2014
Best Buy  July 2013 - September 2013
Charles River Development  January 2013 - May 2013
Northeastern University College of Computer and Information Science  September 2012 - December 2012

Skills
PowerPoint, Microsoft Excel, Microsoft Office, Java, Scheme, Python, Microsoft Word, Eclipse, C

Education
Northeastern University   2011 — 2016
Bachelor of Science (BS), Computer Science

Arlington High School   2007 — 2011

Experience
Continuum Managed Services, LLC   July 2015 - Present
Harvard Management Company  July 2011 - June 2015
Boston Properties  June 2005 - July 2011
UNICCO Service Company  1999 - 2005
Inacom Information Systems  July 1998 - June 1999
Pilgrim Insurance Company  March 1997 - 1998
Tufts University  September 1996 - March 1997
Integral Resources Inc.  August 1995 - September 1996

Skills
Active Directory, VMware, Windows Server, Disaster Recovery, Virtualization, VPN, VMware ESX, Group Policy, Technical Support, Visio, Databases, System Administration, Servers, Windows, DNS, Citrix, Data Center

Education
Boston University   2014 — 2017
Master's Degree, Computer Information Systems, 4.0

University of Massachusetts Boston   1990 — 1994
Bachelor of Arts (B.A.), English, 3.8

Boston College High School   1985 — 1989
High School

Experience
RecruitingDaily.com   May 2014 - Present
RecruitingBlogs.com   May 2014 - Present
Continuum Managed Services, LLC   July 2013 - March 2014
Care.com  January 2012 - July 2013
Care.com  November 2010 - January 2012
Monster Worldwide  September 2009 - November 2010
VisualCV   April 2008 - July 2009
SCORE! Educational Centers  July 2007 - April 2008
Engel O'Neill Public Relations and Advertising   December 2006 - July 2007
Penn State University  May 2006 - August 2006

Skills
Social Media Marketing, SEO, Facebook, Social Media, Blogging, Online Advertising, Twitter, Public Relations, Marketing, Email Marketing, Digital Media, Webinars, YouTube, Brand Awareness, Marketing Communications, Content Strategy, Social Networking

Education
Pennsylvania State University-Erie Campus   2003 — 2007
BA, Communications

Experience
Metalogix Software  July 2015 - Present
Continuum Managed Services, LLC   January 2014 - June 2015
Scharn Industries   September 2012 - November 2013
Telos Partners Inc.   December 2011 - June 2012
The Thoreau Club  May 2011 - August 2011
The Bull Run Concert Hall   May 2010 - August 2010
Fidelity Investments  September 2008 - December 2008

Skills
Managed Services, Business Development, SaaS, Cloud Computing, Management, Information Technology, Leadership, Inbound Marketing, Marketing Research, Lead Generation, Social Media Marketing, Teamwork, SEO, Content Marketing, Social Media, Ebooks, Direct Mail, Microsoft Office, Customer Service, PowerPoint, Public Speaking

Education
Roanoke College   2007 — 2011
Bachelor of Business Administration (B.B.A.), Marketing Concentration

Pomfret School   2004 — 2007

Fay School

Experience
Continuum Managed Services, LLC   August 2014 - Present
Clarion University  September 2010 - May 2014
Walmart  April 2008 - October 2010

Skills
CompTIA A+ Certification, CompTIA Network+..., Cisco Technologies, Cisco IOS, C++, Java, JavaScript, PHP, HTML 5, Perl Script, Python, Linux, Windows, Microsoft Office, Outlook, Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Exchange, Office365, Active Directory, Windows Server, Web Services, SSL Certificates

Education
Clarion University of Pennsylvania   2010 — 2014
Bachelor's degree, Computer Systems Networking and Telecommunications, 3.259

Pennsylvania College of Technology   2007 — 2008
Bachelor's degree, Computer Systems Networking and Telecommunications

Experience
Shorelight Education  March 2015 - Present
Shorelight Education  February 2014 - Present
Continuum Managed Services, LLC   August 2013 - February 2014
Boston University  June 2013 - August 2013
Care.com  June 2012 - June 2013
Boston University  August 2011 - May 2013
MSP Communications  December 2009 - August 2011
MSP Communications  January 2009 - August 2010
MSP Communications  2006 - 2008

Education
Boston University   2011 — 2013
MA, International Communications & Relations

St. Olaf College   2002 — 2006
Bachelor of Arts (B.A.), English; Media Studies

Experience
Continuum Managed Services, LLC   July 2015 - Present
Continuum Managed Services, LLC   July 2014 - Present
Continuum Managed Services, LLC   May 2014 - June 2014
Continuum Managed Services, LLC   January 2014 - June 2014

Skills
Salesforce.com, PPC, Google Adwords, Leadership, Email Marketing, Inbound Marketing, Marketing, HubSpot, Lead Generation, Microsoft Excel, Educational Technology, Microsoft Office, Higher Education, Public Speaking, SaaS, Social Media Marketing, Enterprise Software, Cloud Computing, Inbound Lead Generation, PPC Bid Management, Webinars, Analytics, Blogging, Drip Marketing, Google Analytics

Education
Saint Vincent College   2011 — 2014
Master's of Science, Instructional Design and Technology

Saint Vincent College   2007 — 2011
Bachelor's of Arts, History

Experience
TraceLink  April 2015 - Present
Continuum Managed Services, LLC   March 2014 - April 2015
SmartBear Software  September 2012 - March 2014
NETC  March 2011 - September 2012
NETC  July 2008 - March 2011
Marketing Research Association  June 2006 - July 2008

Skills
SEO, Lead Generation, Google Analytics, Salesforce.com, PPC, Marketing Automation, Email Marketing, Online Marketing, Marketing, Social Media, Landing Page..., B2B Marketing, CMS, Management, Leadership, Social Media Marketing, Strategy, Marketo, Web Design, Graphic Design, Web Marketing, Web Analytics, SEM, Content Marketing, Inbound Marketing, Demand Generation, SaaS, Digital Marketing, Analytics, Marketing Strategy, Advertising

Education
Eastern Connecticut State University   1999 — 2004
Bachelor of Science (BS), Communication and Media Studies

Canton High School   1996 — 1999

Experience
Continuum Managed Services, LLC   January 2014 - Present
Macy's  September 2006 - Present
Continuum  January 2013 - January 2014
Continuum  November 2009 - January 2013

Skills
Salesforce.com, SaaS, Solution Selling, Business Continuity, Managed Services, Microsoft Exchange, Cloud Computing, Disaster Recovery, New Business Development, Virtualization, SharePoint, Account Management, Servers, Troubleshooting, Windows Server, Networking, Enterprise Software, Management, Security, CRM, Direct Sales, Vendor Management, Lead Generation, Strategic Partnerships, Sales Process, Product Marketing, Sales, Business Development, Team Leadership, Professional Services, Sales Operations, Leadership, Product Management, Team Management

Education
Point Park University

Art Institute of Pittsburgh
Marketing

Experience
Ontech Systems, Inc.   May 2012 - Present
Continuum Managed Services, LLC   2014 - 2015
Continuum Managed Services, LLC   2014 - 2015
C&G Consulting / Chortek & Gottschalk, LLP   August 2008 - May 2012
Twin City Hardware  2006 - 2008
Twin City Hardware  2006 - 2008
Executive Director, Inc.   June 2002 - August 2006

Skills
Networking, Microsoft Exchange, Wireless, Routing, Disaster Recovery, Windows Server, Active Directory, VMware, Backup Exec, Consulting, Microsoft SQL Server, Managed Services, Cisco Technologies, CRM, Virtualization, Citrix, Program Management, Servers, Data Center, Computer Hardware, Network Security, Windows 7, Firewalls, Cloud Computing, Architectures, DNS, Integration, Operating Systems, Technical Support, IIS, VoIP, Management, System Administration, Troubleshooting, Sonicwall, VMware ESX, Security, VPN, Switches, Routers, Project Management, Windows, Leadership, Group Policy

Education
Waukesha County Technical College   2009 — 2010
MCTS, Active Directory Configuration

Microtek   2009 — 2009
CSSA, Firewall Security

Milwaukee Area Technical College   2000 — 2003
Microcomputer/Network Specialist, Networking and various microcomputer studies

University of Wisconsin-Whitewater   1999 — 2001
Graphic Design

Experience
LANtek  April 2014 - Present
Continuum Managed Services, LLC   September 2013 - April 2014
Robert Morris University  December 2011 - December 2013
Ohm-Labs, Inc   October 2011 - December 2011

Skills
Java, C++, Visual Basic, Assembly Language, Objective-C, PHP, Oracle SQL, PL/SQL, Windows Server, Active Directory, Networking, HTML, MySQL, Microsoft SQL Server, Microsoft Exchange, Servers, Information Security, Troubleshooting, Technical Support, SharePoint, Information Technology, Security, Windows, Cloud Computing, Databases

Education
Robert Morris University   2012 — 2013
Master of Science (M.S.), Computer and Information Systems Security/Information Assurance, 3.72

Duquesne University   2007 — 2011
Bachelor of Arts (BA), Computer Science, 2.75

Experience
Continuum Managed Services, LLC   October 2014 - Present
Verizon Wireless  August 2006 - May 2014
Tesinc  2005 - 2006
Tesinc  2004 - 2005

Skills
Analysis, Project Coordination, Data Analysis, Computer Repair, Project Management, Financial Analysis, Strategic Planning, Troubleshooting, Technical Support, Information Technology, CompTIA A+ Certification, A+ Certified, Mobile Devices, Android, iOS, Windows, Smartphones, Microstation, Bentley Microstation, Microsoft Office, Microsoft SQL Server, Networking, Windows XP, Windows 7, Wireless Networking, Computer Hardware, Help Desk Support, Software Installation, Access, Data Entry, OS X, Windows Vista, TCP/IP, Microsoft Exchange, Hardware, Operating Systems, Call Centers, Telecommunications, Blackberry, Firefox, Testing, Database Administration, Team Leadership, Process Improvement, Wireless, Computer Maintenance, Network Administration, SQL, Internet Explorer, Windows Server

Education
Pennsylvania State University-Penn State Dubois   1996 — 2000
Human Development and Family Studies, General

Punxsutawney Area High School   1992 — 1996
Diploma

Experience
Xodus Medical, Inc.   October 2012 - Present
Continuum Managed Services, LLC   December 2011 - September 2012
Zenith RMM   August 2011 - December 2011

Skills
SaaS, Direct Sales, Account Management, Solution Selling, Salesforce.com, Managed Services, Sales Presentations, Sales, Lead Generation, Selling, Sales Process, Cold Calling, Sales Operations, Key Account Management, Sales Management, Selling Skills

Education
Indiana University of Pennsylvania
Bachelor of Science (B.S.), Marketing

Experience
Continuum Managed Services, LLC   June 2015 - Present
Asti's South Hills Pharmacy   November 2013 - March 2015
Saint Mary's College - Notre Dame, IN   August 2014 - December 2014
Saint Mary's College - Notre Dame, IN   August 2014 - December 2014
Southwestern PA Associates In Neurology   June 2013 - August 2013
Saint Mary's College  August 2012 - May 2013
Saint Mary's College - Notre Dame, IN   August 2012 - May 2013
Southwestern PA Neurology Associates   June 2012 - August 2012
Saint Mary's College - Notre Dame, IN   August 2011 - May 2012
Saint Mary's College - Notre Dame, IN   January 2011 - May 2011

Skills
PowerPoint, Windows, Troubleshooting, Operating Systems, Technical Support, Access

Education
Saint Mary's College   2005 — 2014
Bachelor’s Degree, Philosophy

Upper St. Clair High School   2001 — 2005
High School Diploma

Our Lady of Grace

University of Notre Dame

Experience
Agency Oasis  September 2015 - Present
Foundation Medicine  May 2015 - August 2015
Continuum Managed Services, LLC   February 2014 - April 2015
Consumer United  October 2013 - February 2014
Liberty Mutual Insurance  July 2013 - August 2013
City Year  January 2013 - July 2013
Smarter Travel Media LLC  July 2012 - January 2013
Beacon Communities  November 2011 - July 2012
Explorica  August 2011 - November 2011
Public Consulting Group  July 2011 - August 2011

Skills
Talent Acquisition, Recruiting, Employee Relations, Onboarding, Applicant Tracking..., Performance Management, Talent Management, College Recruiting, Human Resources, Sourcing, HRIS, Strategic Planning, New Hire Orientations, Interviews, Management, Training, Temporary Placement, Technical Recruiting, Deferred Compensation

Education
Northeastern University   1993 — 1997
BS, Criminal Justice, Legal Studies

Hornell High School

Hornell High School

Experience
Continuum Managed Services, LLC   July 2014 - Present
E Ink Corporation  January 2011 - Present
E Ink Corporation  November 2009 - December 2011
E Ink Corporation  November 2008 - November 2009
Private Family  July 2006 - August 2008
State Farm Insurance, Rebecca Sandoval   May 2003 - August 2006

Skills
Quality System, Six Sigma, Cross-functional Team..., Process Improvement, Continuous Improvement, Change Management, SAP, Lean Manufacturing, RMA, Returns Management, Deviations, Deviation Management, Non-Conforming, Waivers, Document Management, Document Review, Corrective Actions, Manufacturing, Engineering Change..., Management of Change, Microsoft Office, Microsoft Excel, Microsoft Word, Software Documentation, ISO, Leadership, Management, Product Development

Education
University of North Carolina at Asheville
B.A., Sociology

Experience
Continuum Managed Services, LLC   June 2015 - Present
Dazzmobile   May 2012 - Present
ACI Worldwide  September 2012 - May 2015
Kofax  May 2010 - 2012
Plectix BioSystems   February 2008 - April 2010
Buzzlocker Sport   December 2007 - February 2008
Unica Corporation  December 2005 - November 2007
MarketSoft  May 1998 - December 2005
Wildfire Communications  March 1994 - May 1998
Epoch Systems  March 1993 - March 1994

Skills
Start-ups, Team Building, Customer Satisfaction, Outsourcing, Web 2.0, Product Development, Strategic Planning, Change Management, Turnarounds, Entrepreneur, Agile Methodologies, Scrum, Web Development, Enterprise Software, Start-up Environment, Pragmatic Marketing..., Product Management, Java, Ruby on Rails, Amazon Web Services..., SaaS, Process Improvement, Software Development, Enterprise Architecture, Software Engineering, Management, Entrepreneurship, Strategy, Cloud Computing, Web Applications, Distributed Systems, Quality Assurance, Project Management, Agile Project Management, Software Project..., Databases, SDLC, CRM, Integration

Education
University of Massachusetts Lowell   1981 — 1985
BS, Computer Science

Experience
Chata Biosystems, LLC  January 2015 - Present
Fort Collins Club  July 2014 - Present
Continuum Managed Services, LLC   August 2011 - December 2012
The Advisory Board Company  February 2010 - June 2011

Education
American University   2005 — 2009
B.A.

Victoria University of Wellington   2007 — 2007

Experience
Continuum Managed Services, LLC   September 2012 - Present
Continuum Managed Services, LLC   September 2011 - September 2012
Zenith Infotech  July 2008 - August 2011
Zenith Infotech  January 2007 - June 2008
ANH Refractories  July 2006 - December 2006
ANH Refractories  February 2004 - June 2006
Consulting Professional Resources  December 2002 - January 2004

Skills
Managed Services, Disaster Recovery, Networking, Product Management, Troubleshooting, Cloud Computing, Hardware, Software Documentation, SaaS, Account Management, IT Service Management, Salesforce.com, Technical Support, Virtualization, Solution Selling, Product Marketing, Business Continuity, Enterprise Software, Backup Solutions, IT Management, Vendor Management, Help Desk Support, Servers, Network Security, Training, VMware, Management, Data Center, IT Operations, Software Project..., Cloud Applications, Marketing, Business Analysis, Email Marketing, Customer Service, Business Development, Private Cloud, Active Directory, Social Media Marketing, Systems Analysis, Marketing Communications, CRM, ERP, SAP

Education
Pennsylvania State University-Sam and Irene Black School of Business   2013 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.33

Pennsylvania State University-Erie Campus   1997 — 2001
BS, Management Information Systems, 3.54

Pennsylvania State University-Erie Campus   1997 — 2001
BS, Mathematics, Computer Science option, 3.01

Experience
Continuum Managed Services, LLC   January 2015 - Present
Continuum Managed Services, LLC   March 2013 - January 2015
Artisan Infrastructure  July 2011 - February 2013
Ascent Data, LLC  April 2011 - July 2011
Zenith Infotech  April 2008 - March 2011
Bauer Holdings Inc   January 2007 - January 2008
Tandberg Data  2000 - 2006
Hewitt Rand   1998 - 2000
US Navy  1993 - 1997

Skills
Channel, Sales, Sales Management, Sales Process, Channel Account..., Business Development, Strategic Alliances, Strategic Planning, Marketing Strategy, Marketing Communications, Social Media Marketing, Channel Partners, VARs, Distributors, Managing Distribution..., Presenter, Presentation Development, Managed Services, Cloud Computing, Awesomeness, Miller Heiman, Salesforce.com, Solution Selling, Backup Solutions, Disaster Recovery

Education
University of Phoenix
Business Administration

Belle Vernon Area Highschool

Experience
Continuum Managed Services, LLC   January 2015 - Present
CompuCom  November 2007 - November 2014
Motorola Mobility  March 2006 - October 2007
TSN International   September 2003 - March 2006
Best Buy  September 2001 - September 2003
Pomeroy  July 2000 - September 2001
American Eagle Outfitters  1997 - 1998

Skills
Servers, Application Support, Hardware, Security, Help Desk Support, Software Installation, Cisco Technologies, Networking, Windows Vista, Windows XP, Routers, XP, Technical Support, Active Directory, Computer Security, Information Technology, HP, Microsoft Office, Mobile Devices, Remote Desktop, Telecommunications, Windows 7, Troubleshooting

Education
The University of South Dakota

Experience
Continuum Managed Services, LLC   January 2013 - Present
Freelance  April 2011 - December 2012
Sonic Network, Inc./dba SONiVOX   February 2008 - February 2011
Sonic Network, Inc./dba SONiVOX   September 2002 - February 2011
Sonic Network, Inc. /dba SONiVOX   February 1999 - February 2011

Skills
Technical Writing, Software Documentation, User Guide Creation, FrameMaker, RoboHelp, DITA, Microsoft Word, Copywriting, Creative Writing, PowerPoint, MIDI, Audio Editing, Audio Engineering, Sound Design, Music Production, Pro Tools, Satire, Political Satire, Recording, Networking, Logic Pro, Music, Studio Recording, Songwriting, Quality Assurance, Audio Post Production, Sound Editing, Professional Audio, Samplers, Kontakt, Sound, Music Theory

Education
Middlesex Technical Communication Certificate Program   2012 — 2013
Certificate for Communicating Technical Information, Technical Writing

The New England Institute of Art   1998 — 1999
Certificate of Recording Engineering, Recording Engineering

Experience
Toast, Inc.   April 2015 - Present
Continuum Managed Services, LLC   May 2014 - April 2015
WorldStrides International Discovery programs   January 2012 - April 2014
A Little Bee Told Me   July 2007 - December 2012
Faux Designs  November 2010 - November 2011
True North Communications  July 2009 - November 2010
Engineering Coop & Internship Program   September 2008 - May 2009
The Carnegie Abbey Club  2007 - 2009
The Carnegie Abbey Club  2007 - 2009
Duffy & Shanley  May 2008 - August 2008

Skills
Facebook, Brand Development, Advertising, Web Design, Graphic Design, Social Media Marketing, Copywriting, Typography, Social Media, Email Marketing, SEO, Adobe Creative Suite, Marketo, Google Analytics, Joomla, DotNetNuke, Analytics, Illustration, Digital Photography, Blogging, Lead Generation

Education
Rhode Island School of Design   2010 — 2010

Penn State University   2005 — 2009
BA, Advertising & Fine Arts

Portsmouth High School

Experience
Continuum Managed Services, LLC   November 2012 - Present
RSA Consulting LLC   September 2009 - November 2012
Sallie Mae  2007 - 2009
Sallie Mae  2005 - 2007
Sallie Mae  2005 - 2006
Sallie Mae  2002 - 2005
Sallie Mae  2001 - 2002
Sallie Mae  2000 - 2001
Nellie Mae  1999 - 1999
Nellie Mae  1993 - 1999

Skills
Strategic Planning, Project Management, Mergers, Management Consulting, Acquisition Integration, IT Strategy, Program Management, Business Analysis

Education
University at Albany, SUNY   1981 — 1985
B.S., Business, Computer Science

Experience
UPMC  March 2015 - Present
UPMC  December 2013 - March 2015
Continuum Managed Services, LLC   March 2013 - November 2013
Armstrong Utilities, Inc.   July 2012 - March 2013
Armstrong Utilities, Inc.   October 2011 - March 2013
Armstrong Utilities, Inc.   August 2011 - October 2011
Armstrong Utilities, Inc.   January 2010 - August 2011
Baron-Forness Library, Edinboro University of Pennsylvania   August 2006 - December 2008

Skills
QuarkXPress, Dreamweaver, Illustrator, Troubleshooting, Networking, Computer Hardware, Technical Support, Windows, Flash, InDesign, Mac, HTML, OS X, Windows 7, Active Directory, Customer Service, Microsoft Exchange, Office 365, Operating Systems, VPN, Printers, System Administration, Windows Server, DHCP, Network Administration, DNS, Security, Systems Analysis

Education
Edinboro University of Pennsylvania   2004 — 2009
BFA: Applied Media Arts, Concentration: Graphic Design

Experience
Black Box Network Services  May 2015 - Present
Continuum Managed Services, LLC   December 2012 - May 2015
Trident Technology Solutions   January 2005 - December 2012

Skills
Negotiation, Strategic Planning, New Business Development, Microsoft Office, Start-ups, Team Leadership, Account Management, Sales Management, Training, Salesforce.com, Sales Process, Sales, Team Building, Customer Service, Management, Solution Selling, Cloud Computing, Direct Sales

Education
Northeastern University

notre dame high school

Experience
Continuum Managed Services, LLC   May 2015 - Present
Anaqua  April 2014 - April 2015
Imagine Learning  May 2012 - August 2013
Missionary Training Center  June 2011 - January 2012
Missionary Training Center  March 2008 - January 2012
Neal A. Maxwell Institute for Religious Scholarship  May 2010 - May 2011

Skills
Editing, Instructional Design, Technical Writing, Copy Editing, Teaching, Public Speaking, Research, Microsoft Office, E-Learning, Spanish, Microsoft Excel, Training, Coaching, Leadership Development, Proofreading, Educational Technology, Curriculum Design, Writing, Tutoring, Leadership, Creative Writing, PowerPoint, Staff Development, Blogging, Higher Education, Data Analysis, Curriculum Development, Team Building, Adult Education

Education
Boston University   2013 — 2017
PhD, Editorial Studies

Brigham Young University   2008 — 2012
BA, Linguistics; Editing

Experience
Continuum Managed Services, LLC   March 2013 - Present

Skills
Customer Service, Technical Support, Remote User Support, Remote Administration, Windows 7, Windows Server, Active Directory, Microsoft Exchange, Microsoft Office, Computer Maintenance, Computer Repair, Photoshop, After Effects, Premiere, Help Desk Support, Windows, Blackberry Enterprise..., Servers

Education
ITT Technical Institute-Tarentum   2006 — 2008
Associate's degree, Information Technology - Multimedia

Forbes Road Career and Technology Center   2002 — 2005
Computer Networking and Engineering Technology

Experience
Continuum Managed Services, LLC   July 2015 - Present
Circulatory Centers  April 2015 - July 2015
Circulatory Centers  November 2013 - July 2015
TJ Maxx  September 2008 - January 2014
Mars Area School District  July 2013 - November 2013
Butler County Community College  August 2012 - December 2012

Skills
Windows 7, Laptops, Microsoft Office, Visual C++, Servers, Windows XP, Help Desk Support, Visual Basic, Linux, Computer Hardware, Printers, Remote Desktop, Troubleshooting, Customer Service, Windows 8, Desktop Computers, Teamwork, Critical Thinking, Networking, Hardware, XHTML, Command Prompt, Cashiering, Retail Sales, Spiceworks, Windows 8.1, Windows Vista, Windows, Active Directory

Education
Butler County Community College   2010 — 2013
Associate in Applied Science Degree, Computer and Information Sciences and Support Services, 2.986 GPA

Butler County Community College   2010 — 2013
Associate in Applied Science Degree, Network and System Administration/Administrator, 2.986 GPA

Butler County Area Vocational Technical School   2008 — 2010
Certificate, Computer Networking and Telecommunications

Mars Area Highschool   2006 — 2010

Experience
TEKsystems  October 2014 - Present
rue21  March 2013 - October 2014
Continuum Managed Services, LLC   June 2010 - March 2013
New Brighton Schools   May 2009 - October 2009

Skills
Windows 7, windows xp, Windows XP Pro, Microsoft Windows 98, DOS, Computer Repair, laser printer repair

Education
Pittsburgh Technical Institute   2003 — 2005
Associate's degree, Information Technology