Coventry Health Care
Industry: Health insurance company
DescriptionCoventry Health Care, Inc. is a diversified national insurer in the United States. Based in North Bethesda, Maryland, Coventry operates health plans, insurance companies, network rental and workers’ compensation services companies. Headquarters: Maryland, United States Number of employees: 14,400 (Jan 2013) Founded: 1986 Subsidiaries: First Health Group Corp., Parent organization: Aetna
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Coventry Health Care Employees
Health Integrity, LLC June 2014 - Present
Aetna December 2011 - June 2014
Coventry Health Care February 2008 - December 2011
AchieveGlobal January 2005 - February 2006
American Administrative Group June 2002 - February 2006
Humana May 1998 - April 2000
Humana 1999 - 2000
Skills
Training, Leadership Development, Organizational..., Instructional Design, Instructor-led Training, Workshop Facilitation, Program Management, Call Centers, Employee Training, Human Resources, Management, Staff Development, Quality Assurance, Employee Relations, Process Improvement, Strategic Planning, Fraud Detection, Medicare Part D, Medicare Part C, Managed Care, Insurance
Education
University of the Incarnate Word 2010 — 2013
Bachelor of Arts (B.A.), Organizational Development and Human Resources, Cum Laude
San Antonio College 2009 — 2010
Certification, Training and Development
Texas State Technical College 1994 — 1995
Automotive Technology
Aetna [HealthAmerica] October 2007 - Present
Coventry Health Care September 2005 - October 2007
Skills
Insurance, Health Insurance, Customer Service, Account Management, Employee Benefits
Education
Shippensburg University of Pennsylvania 1997 — 2001
BA, Speech Communication
Ridley High School 1993 — 1997
Scripps College August 2013 - Present
Scripps Store August 2012 - Present
Cafe Con Leche January 2012 - Present
Coventry Health Care May 2012 - August 2012
Scripps College August 2011 - May 2012
Skills
PowerPoint, Microsoft Office, Marketing, Leadership, Access, Time Management, Human Resources, Research, Management, Spanish, Nonprofits, Customer Service, Public Speaking, Event Planning, Social Media
Education
Scripps College 2010 — 2014
Bachelor of Arts (BA), Mathematical Economics
Robert Bishop Insurance Services, Inc. January 2013 - Present
Lloyd's of London May 2015 - Present
Assurity Life March 2015 - Present
AGLA is now part of the AIG Family! August 2013 - Present
Humana August 2013 - Present
Coventry Health Care August 2013 - Present
Anthem April 2013 - Present
Blue Shield of California April 2013 - Present
Ohio National Financial Services April 2013 - Present
Aflac December 2012 - December 2014
Skills
Life Insurance, Insurance, Disability Insurance, Health Insurance, Healthcare Reform, Accident Insurance, Medicare Part D, Medicare Supplements, Medicare Advantage, Ancillary Benefits, Clerical Skills, Microsoft Word, Microsoft Excel, Microsoft Power Point, Universal Life, Health Savings Accounts, Whole Life, Term Life Insurance
Education
Simpson University 2006 — 2011
Bachelor's degree, English Language and Literature, General
Shasta College 2005 — 2011
Associate of Arts (AA), Music Voice
Kenworth Sales Co, Inc. May 2015 - Present
EMI Health January 2015 - May 2015
Ventris May 2014 - January 2015
Ventris September 2013 - May 2014
Coventry Health Care March 2008 - March 2012
Skills
Employee Benefits, Training, Health Insurance, Customer Service, HRIS, Insurance, Data Entry, Internal Audit, Flexible Spending..., Health Reimbursement..., Online Enrollment, System Testing, Timely Decision Making, Organization &..., Deadline Oriented, Procedure Manuals, Employee Training, Leadership, Team Building, Onboarding, Claim, Group Benefits, Medical Underwriting
Education
Fortis College 2014 — 2015
Associate of Science (A.S.), Human Resource Management
Salt Lake Community College 2007 — 2008
Certificate, Medical Billing and Coding
HCA June 2014 - Present
Regence BlueCross BlueShield March 2012 - May 2014
Coventry Health Care October 2011 - February 2012
Altius Health Plans June 2008 - October 2011
Altius Health Plans June 2008 - January 2011
Mountain West Cardiology Associates, PC June 2004 - June 2008
AIM Healthcare July 2001 - June 2004
Moore Business Communication Services, Inc July 1998 - July 2001
Skills
Managed Care, Medicaid, Medicare, Healthcare, Healthcare Management, Health Policy, Hospitals, Health Insurance, Healthcare Industry, Healthcare Consulting, HIPAA, Medical Coding, Revenue Cycle, Healthcare Information..., Medical Compliance, Insurance, EHR, Medical Billing, EMR, Network Development, Provider Relations, HMO, Claim, Employee Benefits, PPO, Medical Records, Medical Terminology, Medicare Part D, Physician Relations, Access, Utilization Management, Credentialing, Behavioral Health, Process Improvement
Education
Utah State University 1998 — 2005
BA, Sociology
Snow College 1995 — 1997
Associates of Arts
Coventry Health Care, an Aetna Company January 2013 - Present
Coventry Health Care August 2011 - January 2013
Center for Mind and Brain (Memory & Development Lab) June 2010 - March 2012
Courtyard Marriott November 2005 - October 2011
Human Memory Lab June 2010 - April 2011
Self & Social Identity Lab January 2010 - April 2011
Host Airport Hotel February 2001 - November 2005
Skills
Customer Service, Teamwork, Leadership, Research, Psychology, Public Speaking, Training, Behavioral Research, Event Planning, Accounts Payable, Clerical Skills, Technical Writing, Social Networking, Windows, Phone Etiquette, IDX, Office 2010, Microsoft Office 2010, Linux, Computer Literate, Customer Relations, Credentialing, Creative Writing, Data Analysis, Analysis, Team Leadership, Cross-functional Team...
Education
University of California, Davis 2009 — 2011
Bachelor of Arts, Psychology
Sacramento City College 2006 — 2009
Psychology
Continental Benefits July 2014 - Present
Aetna March 2010 - July 2014
Aetna January 2004 - February 2010
Coventry Health Care January 2001 - December 2003
Aetna July 1998 - January 2001
Aetna April 1996 - June 1997
Skills
Health Economics, Health Insurance, Medicare, Recruiting, Employee Benefits, Leadership, PPO, Disability Insurance, Management, Pharmacy Benefit..., Managed Care, Team Building, Brokers, Health Policy, Insurance, Talent Management, Healthcare, Underwriting, Medicare Part D, Provider Relations, HMO, Healthcare Industry, Sales, Medicaid, Network Development, Long-term Care, Health Care Reform, Disease Management, Claim, Healthcare Consulting, Health Savings Accounts, Healthcare Information..., Healthcare Management, Utilization Management, Workers Compensation, HIPAA, Physician Relations, Revenue Cycle, Physicians, Claims Management, Life Insurance, Executive Management
Education
University of Phoenix 1997 — 1999
MBA, Business
Shippensburg University of Pennsylvania 1987 — 1991
BSBA, Marketing
Centene Corporation September 2014 - Present
Aetna January 2014 - August 2014
Coventry Health Care January 2013 - August 2014
Coventry Health Care June 2012 - January 2013
Essence Healthcare May 2011 - August 2011
Gap Inc./Banana Republic June 2010 - August 2010
University of Wisconsin-Madison July 2009 - July 2010
Abercrombie & Fitch May 2007 - December 2009
Skills
Public Health, Health Policy, SPSS, Microsoft Office, Policy Analysis, Microsoft Word, Health Economics, iWork, Cell Biology, Microsoft Excel, Marketing Documents, Retail, Retail Sales, Proposal Writing, Health Care Reform, Health Insurance, Health Insurance..., Regulatory Documentation, Regulatory Filings, Document Layout, Template Creation, medicare enrollment, Medicare, Medicare Advantage
Education
Saint Louis University 2010 — 2012
Master of Public Health, Health Policy
University of Wisconsin-Madison 2006 — 2010
Bachelor of Science, Biology
Centene Corporation August 2014 - Present
Centene Corporation September 2013 - August 2014
Saint Louis University September 2012 - May 2013
Coventry Health Care May 2012 - May 2013
Saint Louis University October 2011 - May 2012
MaritzCX August 2010 - July 2011
Saint Louis University August 2009 - November 2009
Elliott Wave International June 2009 - August 2009
Target Corporation April 2007 - October 2008
Skills
Data Analysis, Project Management, Healthcare, Microsoft Excel, Research, Google Docs, Leadership, Creative Problem Solving, Social Media Marketing, Management, Troubleshooting, Analysis, Financial Forecasting, Strategic Planning, Google Apps, Presentation Design, Microsoft Office, Strategy, Prezi, Google Drive, Spreadsheets, Healthcare Management, Healthcare Information..., Spreadsheet Design, User Experience, Public Health, VBA, Customer Service, SPSS, Policy, Quality Improvement, Analytics, PowerPoint, Health Policy, Social Media, Cross-functional Team..., SQL, Information Security, Security Audit
Education
Saint Louis University College for Public Health and Social Justice 2011 — 2013
Master of Health Administration; Certificate in Crisis Leadership and Emergency Management
Saint Louis University 2007 — 2010
Bachelor of Arts (B.A.) in Mathematics; Certificate in Business Administration
Insight360 Consulting November 2011 - Present
athenahealth December 2009 - November 2011
David Kreiss April 2009 - December 2009
Coventry Health Care January 2009 - April 2009
Liberty Medical Supply January 2006 - July 2008
Health Dialog August 2004 - December 2005
Centers for Medicare & Medicaid Services July 2001 - August 2004
Oxford Health Plans March 1997 - July 2001
NJ Department of Health & Senior Services 1994 - 1997
Skills
Healthcare Industry, Managed Care, CMS, Medicare, Medicare Advantage, Long-term Care, Healthcare Information..., EMRs, Health Information..., Cloud Computing, Strategic Partnerships, Business Strategy, Start-ups, Corporate Development, Due Diligence, Business Development, Strategic Planning, Product Development, Governmental Affairs, Leadership, Contract Negotiation, Team Building, Healthcare Consulting, Product Management, Healthcare, Strategy, Healthcare Reimbursement, Marketing Strategy, Medicare Part D, SaaS, Negotiation, Government
Education
Seton Hall University School of Law 1992 — 1994
JD, Law
University of Michigan 1986 — 1990
BA, Political Science
Mvelopes January 2015 - Present
Media Communications 2012 - March 2015
Coventry Health Care 2010 - 2012
Ed Media 2003 - 2009
The VM Group 1990 - 2003
Momentum Research January 1996 - April 1999
Skills
Windows, Sales Process, Sales Operations, Program Management, Public Relations, Market Research, Sales Management, Sales&Marketing, Advertising, Key Account Development, Lead Generation, Contract Negotiation, Project Management, Qualitative Research, Social Media, Writing, Networking, Magazines, Marketing Strategy, Marketing, Sales, Account Management, New Business Development, Strategic Planning, Business Development, Customer Service, Social Media Marketing, Training, Marketing Communications, Email Marketing, Event Planning, Team Building, Management, CRM, Negotiation, Business Strategy, B2B, Leadership, Online Marketing, Social Networking, Event Management, Direct Marketing, Business Planning, Small Business, Competitive Analysis, Entrepreneurship, Strategic Partnerships, Start-ups, Digital Marketing, Online Advertising
Education
Salt Lake Community College
Associate's Degree, Marketing/Marketing Management, General
Salt Lake Community College
Marketing
Coventry Health Care April 2008 - November 2013
Skills
Account Management, Customer Service, Leadership, Microsoft Excel, Microsoft Office, Sales
Education
Slippery Rock University of Pennsylvania 1997 — 2002
Bachelor's degree, Sport Management
Boeing January 2013 - Present
Coventry Health Care February 2009 - April 2011
World Savings April 2003 - April 2007
Skills
Adobe Creative Suite, Typography, Color Theory, Web Design, Technical Writing, courseware development
Education
San Antonio College 2010 — 2012
Prestige Healthchoice Integrated Care Management July 2014 - Present
WellCare Health Plans October 2013 - May 2014
US Army Reserve Command Medical Management Center October 2012 - May 2013
Coventry Health Care March 2010 - October 2012
State of Florida April 1998 - March 2010
Division of Workers Compensation, State of Florida May 1996 - March 2010
Skills
BLS, Nursing, Medicare, Customer Service, Healthcare Management, Inpatient, Managed Care, Medical Terminology, Rehabilitation, Patient Safety, Utilization Management, Case Management, Healthcare, Health Insurance, Case Managment, Medicaid, EMR, Healthcare Information..., HIPAA, Hospitals, Medicine, Medical Records, Vocational..., Clinical Research, Home Care, Workers Compensation, Leadership, Training, Team Building
Education
SD Mesa Community College 1989 — 1990
Certificate in Critical Care Nursing, Critical Care Nursing/Preceptorship
Tallahassee Community College 1983 — 1986
Associate Degree, Registered Nursing
San Diego State University-California State University 1969 — 1971
Master of Arts (M.A.), Painting
Massachusetts General Hospital August 2015 - Present
CHRISTUS Health December 2012 - July 2015
Coventry Health Care May 2012 - November 2012
Washington University School of Medicine June 2011 - September 2011
Skills
Healthcare Management, EHR, Healthcare, Data Analysis, Healthcare Information..., HIPAA, Meditech, Hospitals, Public Health, Healthcare Consulting, Statistics, Process Improvement, Six Sigma, Health Economics, Practice Management, Business Intelligence, Revenue Cycle, EMR, Patient Safety, SPSS, CPT, Clinical Research, Medical Billing, Microsoft Excel, Value Added Analysis, Microstrategy, Prezi, Supply Chain..., Access, SQL, Teradata, MicroStrategy Reporting
Education
Saint Louis University 2010 — 2012
Master, Health Administration
Oncology Nursing Society October 2014 - Present
Coventry Health Care July 2013 - Present
Second Harvest Food Bank of Northwest Pennsylvania February 2013 - May 2013
Grove City YMCA February 2013 - May 2013
Forbes Child Care June 2012 - May 2013
Target October 2012 - January 2013
Bottom Dollar Food - Delhaize America December 2011 - July 2012
Skills
Problem Solving, Final Cut Pro, Professional Presenation, Video Production, Digital Imaging, Excel, Listening Skills, Facebook, Twitter, Microsoft Word, Television, Public Speaking, Public Relations, Leadership, Microsoft Office, Fundraising
Education
Slippery Rock University of Pennsylvania 2009 — 2013
Bachelor's of Science, Communication, Public Relations
Aliquippa High School 2006 — 2009
Dipolma
University of Chicago Medicine July 2015 - Present
University of Chicago Medicine August 2013 - July 2015
University of Chicago Medicine April 2012 - August 2013
University of Chicago Medicine June 2010 - April 2012
University of Chicago Medicine September 2006 - June 2010
University of Chicago Medical Center October 2001 - September 2006
Advocate Health Care 1998 - 2002
Coventry Health Care 1999 - 2001
Skills
Healthcare Management, Case Management, Critical Care, Nursing, Inpatient, Patient Advocacy, Utilization Review, Hospitals, Healthcare, Medicare, Acute Care, Utilization Management, Medicaid, Management, Quality Improvement, Nursing Education, Case Managment, ICU, Managed Care, Patient Safety, BLS, Palliative Care, Medical/Surgical, Certified Case Manager, Telemetry, Finance
Education
University of Phoenix 2010 — 2012
MSN, MHA, Nursing, health administration
Saint Xavier University 1992 — 1996
Bachelor of Science, Nursing
Aon Hewitt January 2013 - Present
Extend Health July 2012 - December 2012
Aon Hewitt August 2011 - May 2012
Coventry Health Care October 2010 - March 2011
Coventry Health Care October 2007 - May 2009
Texas Department of Criminal Justice July 1997 - December 2006
Skills
Office Management, Call Center, Medicare, Typing, Client Rapport, Communication, Organization, Telephone Manner, Microsoft Office, Medical Terminology, Technical Writing, Supervisory Experience, Licensed Life & Health..., Leadership, Multi Tasking, HIPAA, Call Centers, Outlook, Policy, Customer Service, Customer Satisfaction, Lotus Notes, Benefits Administration, Access, Health Insurance, Administrative..., Time Management, Training, Employee Benefits, Human Resources, Medicare Part D, Insurance, COBRA, Office Administration, Supervisory Skills, Microsoft Word, Spreadsheets, PowerPoint, Data Entry, Microsoft Excel, Open Enrollment
Education
Sam Houston State University 1992 — 1994
Bachelor of Science, Health Services/Allied Health/Health Sciences, General
LifeSkills/TouchPoint December 2012 - Present
Molina Healthcare December 2009 - July 2012
Coventry Health Care January 2007 - December 2009
Saint Louis Community College Forest Park January 2004 - January 2007
Parents as Teachers National Center July 2002 - January 2004
Facts and Comparisons March 1999 - October 2001
Skills
Concur, Outlook, Microsoft Office, QNXT, Provider Contracting, Appeals, Visio
Education
Southeastern Community College 1993 — 1995
Associate's degree, Office Technology
Burlington Community High School 1989 — 1993
Coventry Health Care 1998 - Present
Coventry Health Care 1997 - 1998
Coventry Health Care 1995 - 1997
Coventry Health Care 1993 - 1995
Equibank 1988 - 1993
Equibank 1987 - 1988
Elliott Company 1986 - 1987
Education
Seton Hill University
Bachelor of Arts (B.A.), Psychology
University of Pittsburgh - Joseph M. Katz Graduate School of Business
Master of Business Administration (MBA)
The Stelter Company August 2012 - Present
Coventry Health Care July 2011 - August 2012
Special Olympics Minnesota May 2010 - July 2011
The Southern Illinoisan April 2008 - May 2010
Central Hospital for Animals September 2006 - April 2008
Animal Rescue League of Iowa February 2005 - September 2006
Skills
Social Media, Event Planning, Copy Editing, Public Relations, InDesign, Graphic Design, Photoshop, Project Management, Outlook, Adobe Acrobat, Microsoft Excel, Proofreading, Illustrator, Software, Access, Editing, Online Marketing, Web Design, Marketing, Press Releases
Education
Simpson College 2000 — 2004
B.A., Art (Graphic Design), German, Mass Communications
Coventry Health Care October 2011 - Present
West Corporation May 2007 - February 2010
Action Distributors Newark NJ June 1998 - November 2001
Education
Sanford-Brown College-Houston 2010 — 2011
Certificate Program, Medical Billing and Coding
Buffalo Wild Wings September 2012 - Present
Coventry Health Care July 2011 - December 2012
Industrial Medical Consultants October 2007 - July 2011
Salon Harmony September 2004 - July 2007
Skills
Lotus Notes, Microsoft Excel, Microsoft Word, Microsoft Office, Event Planning, Customer Service, Outlook, Real Estate, Sales, Training, Team Building, Healthcare, Event Management, Employee Benefits, Insurance, Advertising
Education
Shaler Area High School 1997 — 2012
Diploma
South University
in Bachelors, Business Management
Center for Excellence in Higher Education (previously CollegeAmerica Services, Inc.) July 2011 - Present
La Bard Enterprises, L.L.C. January 1996 - Present
Workplace Options / APS September 2010 - September 2013
Stevens-Henager College September 2008 - July 2011
Coventry Health Care April 2000 - July 2010
University of Utah Hospitals and Clinics September 1989 - December 2003
Skills
Public Speaking, Leadership, Staff Development, Leadership Development, Training, Coaching, Team Building, Organizational..., Instructional Design, Conflict Resolution, Project Management, Teaching, Higher Education, Adult Education, E-Learning, Strategic Planning, Community Outreach, Management, Healthcare, Recruiting, Curriculum Design, Curriculum Development, Career Development, Career Counseling, Time Management, Resume Writing, Workshop Facilitation, Human Resources, Strategy, Administration, Marketing, Employee Training, Nonprofits, Interviews
Education
University of Phoenix 2004 — 2006
MBA, Business, Management, Finance
University of Phoenix 2001 — 2003
BSB/A, Business Administration, Finance, Management, Marketing
Salt Lake Community College 1985 — 1999
Associate of Science in Business and Industry, Business, Finance, Management, Marketing
Coventry Health Care March 2001 - Present
Mars Home for Youth August 1997 - March 2001
Mars Area School District December 1994 - August 1997
Skills
Medical claims...
Education
Slippery Rock University of Pennsylvania 2013 — 2014
Master of Education (MEd), Elementary Mathematics and Science
Slippery Rock University of Pennsylvania 1990 — 1994
Bachelor of Science (BS), Elementary Education and Teaching
Aetna May 2013 - Present
Coventry Healthcare February 2005 - May 2013
Coventry Health Care 2000 - 2005
Skills
SQL, HTML, Software Documentation, Oracle, Java, DOM Scripting, jQuery, CSS, User Interface, JavaScript, Usability, Web Development, Web Applications, XML, SDLC, Requirements Analysis
Education
Salt Lake Community College
APE, Electrical Engineering
Salt Lake Community College
AS, Computer Science
Salt Lake Community College
AS, Physics
University of Utah
BA, English
University of Utah
BS, Anthropology
Coventry Health Care June 2012 - Present
Coventry Health Care September 2009 - June 2012
OFM Benefits Consulting, LLC 2000 - 2009
OFM Benefits Consulting, LLC 2000 - 2009
Yellow Freight Transportation 1999 - 2000
United Parcel Service 1996 - 1999
United Parcel Service January 1987 - January 1996
Skills
Customer Service, Insurance, Outlook, Health Savings Accounts, Employee Benefits, Sales, Marketing, Microsoft Excel, General Insurance, Health Insurance, Accounts Receivable, New Business Development, Accounts Payable, Account Management, Benefits Administration, Brokers, Leadership, Management, Medicare, Training
Education
State of Kansas 1999 — 2011
Licensed Life and Health Agent
San Diego State University-California State University 1986 — 1987
Business
College of the Sequoias 1984 — 1986
Associate of Arts, general education; Business
Tulare Union 1981 — 1984
Air Medical Resource Group November 2012 - Present
Beall Corporation November 2010 - October 2012
Coventry Health Care June 2008 - November 2010
IASIS Healthcare January 2007 - June 2008
Cottonwood Financial February 2004 - January 2007
Skills
Medical Billing, Microsoft Excel, Microsoft Word, Customer Service, Medicare, Microsoft Office, ICD-9, 10 Key, Medical Coding, HIPAA, Outlook, Data Entry, Access, Time Management, Budgets, Invoicing, Healthcare, Medical Terminology, Training, Accounts Receivable, Software Documentation, Accounts Payable, Process Improvement, CPT, Hospitals, EMR, Cpr Certified, Revenue Cycle, Healthcare Management, Healthcare Information..., Medicaid, Health Insurance, ICD-10, Management, Team Building
Education
National Academy of Ambulance Coding 2012 — 2012
Certified Ambulance Coder, Medical Insurance Coding Specialist/Coder
Salt Lake Community College 2008 — 2011
Aetna January 2013 - November 2013
Aetna March 2005 - December 2012
Gentiva February 2001 - May 2003
Coventry Health Care January 1997 - November 2000
Skills
Provider Relations, Network Development, HMO, Disease Management, Utilization Management, Physician Relations, Service Provider..., Management, Healthcare Industry, Training, Analysis, Coaching, Medicaid Managed Care, Health Policy, Performance Management, Pharmacy Benefit..., PPO, NCQA, HCPCS, Business Process..., Team Building, Brokers, COBRA, Cross-functional Team..., SharePoint, Business Analysis, Claims Management, Medical Coding, EDI, Software Documentation, ICD-9, Project Management, Claims Resolution, Medical Billing, Claim, CPT, Visio, Outlook, Quality Improvement, Claim Investigation, Policy, Vendor Management
Education
Scottsdale Community College 2003 — 2005
AAS, General Studies, Culinary Arts
Black Turtle Services April 2015 - Present
ADP May 2012 - March 2015
Allconnect October 2009 - April 2012
Coventry Health Care October 2006 - October 2009
ADP January 2006 - October 2006
Discover Financial Services January 2001 - January 2006
Discover Financial Services January 1999 - January 2001
Skills
Employee Relations, ADP Payroll, New Hire Orientations, Human Resources, COBRA, Benefits Administration, Employee Benefits, Onboarding, Applicant Tracking..., HRIS, Recruiting, Talent Acquisition, Payroll, Talent Management, Employee Engagement, Call Centers, Temporary Placement, Team Building, Personnel Management, PeopleSoft, FMLA, College Recruiting, Management
Education
University of Phoenix 2002 — 2004
B. S, Business Management
Salt Lake Community College 1998 — 2003
Associate of Science, General Studies
Salt Lake Community College 1998 — 2001
A. S, General Studies
University of Utah 1990 — 1994
Coventry Health Care July 2013 - Present
Healthways 2006 - 2012
BCBSNC May 2005 - May 2006
Skills
Wellness, Case Managment, Healthcare, Nursing, Managed Care, Medicare, Medicaid, Healthcare Management, Clinical Research, Health Promotion, Wellness Coaching, Cpr Certified, Health Insurance, Certified Case Manager, Health Care Systems, Pediatrics, HEDIS, Patient Education, Medicine, Patient Advocacy, Utilization Review
Education
Watts School of Nursing 1978 — 1981
San Antonio College 1977 — 1978
Coventry Health Care June 2008 - Present
Davis County Government October 2007 - June 2008
Skills
Outlook, Customer Service, PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Office, Clerical Skills, Government, Research, Data Entry, Medicaid, Administrative..., Social Services, Budgets, Policy
Education
Univeristy of Phoenix 2010 — 2013
BS, Human Services
Salt Lake Community College 2004 — 2006
AS, Criminal Justice
Bountiful High School 1999 — 2002
HS Diploma
Platinum Express December 2006 - Present
Coventry Health Care April 2000 - Present
EDS 1995 - 2000
Education
Shippensburg University of Pennsylvania 1990 — 1995
BS Ed, Communication Arts
SCHMIDT Technology Corp. September 2013 - Present
William Fedorko Agency - Nationwide Insurance April 2013 - August 2013
Jamie L. Kerr Agency - Nationwide Insurance August 2012 - March 2013
Vitran Express February 2012 - June 2012
Coventry Health Care September 2011 - January 2012
Guardian Protection Services April 2009 - July 2011
Skills
Office Management, Office Administration, Training, Customer Service, Finance, Document Management, Data Entry, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Problem Solving, Analytical Skills, Customer Communication, Work Ethic, Time Management, Delegation, Organization &..., Customer Satisfaction, Process Improvement, Sales, Product Development, Negotiation, Account Management, Continuous Improvement, Invoicing, Telephone Skills, Customer Retention, Marketing, Management, Leadership, Insurance, Strategic Planning, Outlook, Project Management, Human Resources, Administration, Team Building, Inventory Management, Purchasing, Team Leadership, Operations Management
Education
Kaplan Financial Education 2012 — 2012
Certification, Insurance
Slippery Rock University of Pennsylvania
College Courses completed through Senior year, not finished., Resort Recreation Management/Tourism
naviHealth, Inc. July 2015 - Present
UnitedHealth Group December 2010 - August 2015
Coventry Health Care 2009 - 2009
SeniorMetrix 2000 - 2005
SeniorCare 2002 - 2004
Colusa Regional Medical Center Home Health Agency 2000 - 2004
Intermountain Home Health and Hospice 1997 - 2000
Catholic Healthcare West- St. Elizabeth/Mercy Home Health & Hospice 1997 - 1998
California Health Professionals 1995 - 1997
OPTION Care 1994 - 1995
Skills
Healthcare, Healthcare Management, Healthcare Information..., Hospitals, Managed Care, HIPAA, Nursing, Medicare, Medicaid, Inpatient, Medical Terminology, Home Care, Hospice, Caregivers, Healthcare Consulting, End of Life, advanced care planning, Medical consulting, Mental Health, Health Insurance, Pain Management, Symptom Management, Palliative Care, POLST, Geriatric Nursing, Chronic Care Management, Geriatric Care..., Health Education, Home Health Agencies, PPS, SNF, Utilization Management, Utilization Review, Nursing Documentation, Medical Legal Consulting, Nursing Homes, Humor, Business Ethics, Work Ethic, Medical Ethics, Leadership Development
Education
Shasta College 1984 — 1988
Registered Nursing/Registered Nurse
Independent June 2008 - Present
Daugherty Buisness Solutions - Express Scripts September 2013 - April 2015
Coventry Health Care February 2007 - June 2008
Blue Cross Blue Shield Association 2002 - 2006
Viant 1999 - 2001
Spectrum Health Care Services/CMS (Corizon) February 1992 - March 1999
EDS/McDonnell Douglas - Boeing 1985 - 1992
Skills
Business Analysis, Strategy, Software Project..., Vendor Management, IT Strategy, Process Improvement, SDLC, Agile Methodologies, Mergers & Acquisitions, Integration, E-commerce, Project Management, Team Building, Consulting, Management, Enterprise Software, Program Management, Business Strategy, Management Consulting, Strategic Partnerships, Executive Management, Business Intelligence, Budgets, Cross-functional Team..., Business Process..., Risk Management, Project Portfolio..., Product Development, Software Development, ITIL, Telecommunications, Training, Contract Negotiation
Education
Santa Clara University
Master of Science (MSc)
Stanford University
Cerificate
University College London, U. of London
Bachelor of Science (BSc)
Propel Financial Services January 2015 - Present
Propel Financial Services, LLC March 2010 - Present
Coventry Health Care November 2008 - March 2010
World Savings August 2004 - September 2007
JPMorgan Chase April 2002 - April 2004
Skills
Notary Public, Data Entry, Customer Service, Outlook, Microsoft Excel, Team Building, Customer Satisfaction, Loans, Microsoft Office, Time Management, Strategic Planning, Access, Coaching, Closings, Invoicing, Budgets, Residential Mortgages, Sales, FHA
Education
San Antonio College
Registered Nursing/Registered Nurse
St Philip's College
Registered Nursing/Registered Nurse
California Department of Health Care Services April 2014 - Present
California Department of Justice February 2013 - March 2014
Coventry Health Care June 2008 - November 2009
UC Davis Medical Center May 2003 - September 2008
Sutter Health March 1998 - May 2002
Skills
EMR, Hospitals, Data Entry, Medical Terminology, HIPAA, Medical Coding, Administrative..., Microsoft Excel, Oral & Written..., Conflict Resolution, Customer Service, Multi Tasking, Time Management, Work Well Independently, Team-oriented, Leadership, Microsoft Office, Microsoft Word, Organization, PowerPoint, Problem Solving, Background Checks, Fingerprinting, Confidentiality, Group Decision Making, Higher Education, Organizational..., Program Development, Training, Community Outreach, Office Management
Education
University of San Francisco 2011 — 2013
Bachelor of Science (B.S.), Organizational Behavior Studies
Sacramento City College 2003 — 2005
Associate of Arts (AA), Social Sciences
Grimaldi's Pizzeria July 2013 - July 2015
Coventry Health Care October 2012 - June 2013
Wells Fargo August 2011 - September 2012
American Express November 2007 - July 2011
P.F. Chang's China Bistro July 2005 - November 2007
Wireless Retail June 2003 - June 2005
Data Management Services, Inc. May 2001 - June 2003
Skills
Project Management, Business Analysis, Enterprise Migrations, ERP Implementations, Business Intelligence..., Reporting Systems, Software Deployment, Data Migration, Enterprise Software, Microsoft SQL Server, SSIS, Enterprise Architecture, SharePoint, Software Project..., Requirements Analysis, Active Directory, SQL, XP, Agile Methodologies, Windows XP, Oracle, Access, PMO, Databases, Integration, Business Process, Servers, Requirements Gathering, ERP
Education
Information Technology Institute 2001 — 2001
Applied Information Technology, Information Technology, With Distinction
Trinity Western University 1994 — 1996
Bachelor of Business Administration (B.B.A.), Finance, General
Simon Fraser University
Sunovion Pharmaceuticals Inc. June 2014 - Present
Boehringer Ingelheim May 2012 - June 2014
Catalyst Rx March 2011 - May 2012
Forest Research November 2008 - March 2011
Coventry Health Care March 2005 - November 2008
Skills
Managed Care, Clinical, PBM, Medication Therapy..., Pharmacy and..., Medicare Part D, Geriatric Pharmacy, Health Economics, Pharmacoeconomics, Group Presentations, Medicaid, Pharmacy Benefit..., Clinical Research, Healthcare, Pharmacy, Pharmacists, Health Policy, Outcomes Research, Clinical Pharmacy, Medicare, HIPAA, Medical Affairs, Pharmacy Automation, Pharmaceutical Industry, Market Access, Healthcare Management, Healthcare Consulting, Healthcare Industry, Diabetes, Medical Writing, Oncology, Utilization Management, Disease Management, Formulary, Clinical Pharmacology, Informatics, Evidence-based Medicine, Patient Counseling, Infectious Diseases, Community Pharmacy, Immunization, Cardiology, Pharmacology, Hypertension, Ambulatory Care, Clinical Trials, Neurology, Patient Outcomes, Hospitals, Pharmacy Practice
Education
University of Washington 2015 — 2016
Certificate, Health Economics and Outcomes Research
Shenandoah University 2006 — 2008
PharmD, Pharmacy
Virginia Commonwealth University 1991 — 1994
BSPharm, Pharmacy
Coventry Health Care October 2005 - November 2011
PacifiCare Health Systems November 2003 - October 2005
Skills
Microsoft Excel, Microsoft Word, Windows, Microsoft Office
Education
San Antonio College
Business Administration and Management, General
Aetna-Health Care USA September 2013 - Present
Coventry Health Care May 2010 - Present
Grace Hospice February 2006 - May 2010
Hospice Care of Kansas August 2004 - February 2006
Crowne Point and Franken Manor 2003 - 2004
Valley Manor 2002 - 2004
Beehive Home 2001 - 2004
S.O.A.R. Spine Care 1990 - 1991
Samuel Merrit Hospital 1988 - 1989
Skills
Palliative Care, Wound Care, Microsoft Office, Microsoft Excel, Telephonic Case..., Medicaid, Medicare Advantage, Hospitals, Utilization Management, Long-term Care, Home Care, Disease Management, Managed Care, Orthopedic, Healthcare, Medicare, Nursing
Education
Samuel Merritt College 1982 — 1986
Bachelor of Science (BS) Nursing, Nursing Practice
Westmont College 1980 — 1982
Pre-nursing courses
The MIL Corporation August 2014 - Present
Federal Communications Commission May 2014 - August 2014
U.S. Department of Housing and Urban Development October 2013 - February 2014
U.S. Department of Housing and Urban Development October 2012 - February 2014
TSA and Architect of the Capitol May 2011 - September 2012
Privately held life science and business technology companies 2009 - 2011
TraumaCure (an early stage Life Sciences company) 2006 - 2009
Coventry Health Care 2000 - 2006
Inova Health System 1997 - 1997
Skills
Project Management, Business Process..., Program Management, Financial Management, Compliance, Federal Consulting, Contract Management, Financial Planning &..., Budget Formulation &..., Expense/Funds Control, Maintaining Strong..., Team Leadership, Management Consulting, Managerial Finance, Management, Risk Management, Strategy, Leadership
Education
University of Hartford
MBA, Finance - Magna Cum Laude
Saint Bonaventure University
BS, Mathematics / Business Administration - Magna Cum Laude
Advocate Health Care January 2014 - Present
Chicago Health Executives Forum (CHEF) Early Careerist Network January 2012 - Present
Advocate Health Care January 2012 - December 2013
Advocate Health Care June 2013 - July 2013
Advocate Health Care December 2012 - March 2013
Advocate Health Care June 2011 - December 2011
Coventry Health Care July 2010 - May 2011
Saint Louis University August 2009 - May 2011
HealthCare USA, a Coventry Health Plan May 2010 - August 2010
Kim Laboratories June 2007 - May 2009
Skills
Healthcare, Hospitals, Healthcare Management, Cost Management, Value Creation, Population Health, Quality Improvement, Health Policy, Physicians, Data Analysis, Physician Relations, Performance Improvement, Process Improvement, Strategic Planning, Policy, Public Health, Analysis, Patient Safety, Management
Education
Saint Louis University 2009 — 2011
MHA, Healthcare Administration
University of Illinois at Urbana-Champaign 2005 — 2009
Bachelor of Science, Molecular and Cellular Biology
Sunrun December 2014 - Present
Integrated Rewards Consulting Group October 2013 - Present
Intermec Technologies January 2009 - October 2013
Logitech January 2008 - January 2009
TeleTech November 2003 - 2008
Riverstone Networks September 2000 - October 2001
BroadVision September 2000 - October 2001
Coventry Health Care August 1998 - September 2000
Hitachi Data Systems January 1998 - August 1998
Kaiser Permanente August 1996 - January 1998
Skills
HRIS, Deferred Compensation, Incentive Programs, Executive Pay, Performance Management, Personnel Management, Base Pay, Incentives, Workforce Planning, Talent Management, Employee Engagement, Employee Relations, HR Consulting, Employee Benefits, Strategy, Call Centers, Leadership, Management, Outsourcing, Organizational Design, Global Compensation, Program Management, Onboarding, Talent Acquisition, Human Resources, Vendor Management, HR Transformation, Applicant Tracking..., Compensation & Benefit, Benefits Administration, Succession Planning, HR Policies, Job Evaluation, Sales Compensation, Labor Relations
Education
San Francisco State University 1987 — 1992
Bachelor's degree, Industrial and Organizational Psychology w/ Minor in Human Resources
Cardinal Health July 2015 - Present
Arizona State University (Fewell Lab) May 2014 - Present
C2 Tactical Shooting Range February 2013 - Present
Caswell's Shooting Range February 2011 - April 2013
24 Hour Fitness June 2010 - March 2011
SLOfoods Organic Cafe April 2009 - May 2010
Coventry Health Care October 2008 - March 2009
The Village Health Club December 2005 - October 2008
Skills
Typing, Word Processing, Mathematics, Writing, Laboratory Skills, Laboratory Safety, Microsoft Excel, Microsoft Word, PowerPoint, Retail, Customer Service, Critical Thinking, Teamwork, Microsoft Office, Research, Data Entry
Education
Arizona State University 2011 — 2014
Bachelor's degree, Biological Sciences, Graduate
South Mountain Community College 2009 — 2011
Biology, General - transfer to ASU
eHealthInsurance July 2013 - Present
Essence Healthcare February 2010 - July 2013
Coventry Health Care April 2009 - January 2010
UPMC Health Plan May 2006 - April 2009
UPMC Health Plan August 2003 - May 2006
UPMC Health Plan February 2001 - August 2003
United Healthcare December 1998 - February 2001
Skills
Medicare, Managed Care, HMO, Insurance, Health Insurance, Healthcare Consulting, HIPAA, Process Improvement, Healthcare, SharePoint, Training, Policy, Medicare Part D, Healthcare Industry, Customer Service, Auditing, Medicare Compliance, Analysis, Management, Credentialing, Utilization Management, Medical Compliance, Data Analysis, Health Policy, SharePoint Designer, Outlook, Visio, Research, Vendor Management, Team Leadership, Microsoft Excel, Call Centers, Software Documentation, Compliance, Microsoft Office, Coaching, Public Speaking, Microsoft Word, Critical Thinking, Excel, Word, Problem Solving, PowerPoint, Customer Relations, Supervisory Skills, Program Management, Mentoring, Policy Analysis, Call Center, Medicare Advantage
Education
St. John's University
Aetna January 2014 - Present
Coventry Health Care November 2007 - January 2014
Coventry Health Care October 2005 - November 2007
Skills
Managed Care, Health Insurance, Medicare Part D, Insurance, Medicare, Data Analysis, Provider Relations, Healthcare, Process Improvement, Healthcare Industry, HIPAA, Claim, Employee Benefits, Health Policy
Education
Shippensburg University of Pennsylvania 1997 — 2001
Bachelor of Science (B.S.), Management Information Systems, General
Independant Consultant August 2008 - Present
Coventry Health Care August 2007 - August 2008
The National Investment Center for the Seniors Housing & Care Industry 2002 - 2007
American Chemical Society 1998 - 2002
Education
Salisbury University 1989 — 1993
Wells Fargo Home Mortgage June 2012 - Present
Wells Fargo November 2010 - June 2012
Coventry Health Care March 2009 - March 2010
Southwest Airlines September 2008 - March 2009
Accenture May 2007 - September 2008
World Savings November 2000 - May 2007
Education
San Antonio College 1994 — 1999
Aetna January 2014 - Present
Coventry Health Care September 2010 - January 2014
Coventry Health Care October 2008 - September 2010
Strategic Staffing Solutions February 2008 - October 2008
Coventry Health Care October 2003 - February 2008
EDS June 2000 - October 2003
Skills
Java, Hibernate, Java Enterprise Edition, Web Services, SDLC, Microsoft SQL Server, Weblogic, SQL, XML, Websphere, Agile Methodologies, SharePoint, Spring, Scrum, JProfiler, Test Driven Development, JUnit, Eclipse, Vim, JSP, Struts, Linux
Education
Southeast Missouri State University 1997 — 2000
Bachelor of Science (BS), Computer Science
Mercy Clinic March 2013 - Present
Coventry Health Care October 2010 - October 2012
Mercy Health Plans, a Coventry Company October 2009 - October 2010
Mercy Health Plans 2003 - October 2010
Mercy Health Plans 1999 - 2001
Mercy Health Plans 1999 - 1999
Skills
Managed Care, Healthcare, Data Analysis, Business Analysis, Process Improvement, Visio, Healthcare Information..., HIPAA, EHR, SharePoint, Medicaid, Project Management, EMR, Hospitals, Medicare, Provider Relations, SQL, Business Intelligence, Analysis, Informatics
Education
Webster University 2002 — 2004
MBA, Business Administration, Health Services Management
Saint Louis University 1993 — 1998
BS, Health Information Management, Business Administration
Coventry Health Care January 2009 - Present
Bank of America 2006 - 2007
MBNA America 2001 - 2006
Skills
Banking, Business Analysis, Business Process..., Change Management, Credit Cards, Cross-functional Team..., Executive Management, IT Strategy, Integration, Leadership, Management, Operations Management, Process Improvement, Program Management, Project Management, Project Planning, Project Portfolio..., Risk Management, SDLC, Strategic Planning, Strategy, Vendor Management
Education
Rutgers University-New Brunswick 1973 — 1977
Coventry Health Care January 2005 - Present
Asbury Communities at Bethany Village November 2001 - December 2004
PHICO Insurance Company March 1998 - November 2001
Education
St. Francis University 2000 — 2004
Masters, Human Resources Management
Shippensburg University of Pennsylvania 1992 — 1996
Bachelors, Business Administration
Coventry Health Care 2005 - Present
Management Resources Consulting January 2005 - November 2005
Keystone Health Plan June 1992 - December 2004
Skills
Medicare, Health Insurance, Managed Care, Medicaid, Health Policy, Insurance, Healthcare, HIPAA, Healthcare Industry, Process Improvement, Employee Benefits, Strategic Planning, Medicare Part D, Healthcare Consulting, Revenue Cycle, Underwriting, Business Analysis
Education
Shippensburg University of Pennsylvania
Accredo Hemophilia Health Services - an Express Scripts company 2011 - Present
Endo Pharmaceuticals/Altan Pharmaceuticals 2003 - 2011
Coventry Health Care 1998 - 2000
UnitedHealthcare 1991 - 1995
Skills
Pharmaceutical Sales, Pharmaceutical Industry, Managed Care, Sales Effectiveness, Account Management, Cardiology, Urology, Endocrinology, Oncology, Hospital Sales, Rheumatology, Sales Management, Sales, Neurology, Product Launch, Dermatology, Diabetes, Gastroenterology, Healthcare, Sales Force Development, Pharmacy Benefit...
Education
University of Missouri-Saint Louis 1983 — 1985
BSBA, Finance/Accounting
Southeast Missouri State University 1980 — 1983
Ceridian October 2012 - Present
Coventry Health Care January 2012 - September 2012
Ceridian July 2001 - January 2012
Skills
HRIS, Ceridian, ADP Payroll, T-SQL, SQL Server, Benefits, Benefits Administration, FSA, COBRA, Business Analysis, Data Conversion, Process Improvement, Microsoft SQL Server, Employee Benefits, Software Implementation, User Acceptance Testing, Software Documentation, System Administration, Business Process..., Consulting, EDI, Testing, PeopleSoft, Requirements Analysis, Requirements Gathering, Vendor Management, Data Warehousing, SQL, SharePoint, Business Process, Outsourcing, Change Management, Software Project..., Databases, Payroll, Human Resources, PMP, Project Management, Quality Assurance, SaaS, HRO, Agile Project Management, Integration
Education
Salt Lake Community College
Lineage Logistics April 2014 - Present
Millard Refrigerated Services May 2008 - Present
GiftCertificates.com July 2007 - April 2008
Coventry Health Care February 2007 - July 2007
Omaha World-Herald/Omaha.com/StrataOne September 2000 - February 2007
Great Plains Locating Service February 1997 - July 2000
Sterling Communications 1993 - 1995
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Budgets, Team Building, Project Management, Event Planning, Editing, Outlook, Time Management, Training, Advertising, Process Improvement, Management, Marketing, Inventory Management
Education
Southeast Community College 1991 — 1992
Lumeris December 2012 - Present
Essence Healthcare August 2010 - December 2012
Essence Healthcare February 2008 - August 2010
Coventry Health Care 2002 - 2008
Skills
SDLC, Agile Methodologies, SharePoint, Business Intelligence, Microsoft SQL Server, Software Development, Solution Architecture, IT Strategy, Data Warehousing, Architectures, Management, .NET, Disaster Recovery, Project Management, Vendor Management, Software Project..., Web Services, Healthcare Information..., Integration, SSRS, Cloud Computing, Enterprise Architecture
Education
Southeast Missouri State University 1976 — 1979
Bachelor's degree, Marketing/Marketing Management, General
Southeast Missouri State University 1975 — 1979
Associate's degree, Computer Software Engineering
Blue Cross Blue Shield of Massachusetts March 2011 - Present
Blue Cross Blue Shield of Massachusetts June 2006 - March 2011
Coventry Health Care April 1997 - April 2006
Skills
Underwriting, Insurance, Health Insurance, Account Management, Employee Benefits, Commercial Insurance, Financial Risk, Claim, Reinsurance, Data Analysis, Financial Analysis, Analysis, Customer Service, Health Savings Accounts, Workers Compensation
Education
St. John's University 1989 — 1993
BA, Sociology
Twisted Whimsy Designs September 2011 - Present
Coventry Health Care January 2008 - Present
Coldwell Banker Residential Brokerage 2004 - 2008
Coldwell Banker Residential Brokerage December 1999 - December 2003
American Red Cross August 1999 - August 2003
Skills
Direct Mail, Marketing, Advertising, Adobe Creative Suite, Graphic Design, Project Management, Brand Development, Illustrator
Education
Savannah College of Art and Design 2008 — 2011
Master's degree, Graphic Design
University of Maryland College Park 1993 — 1996
Bachelor of Science (B.S.), Microbiology, General
Aetna May 2013 - Present
Coventry Health Care February 2009 - May 2013
RJ Lee Group April 2007 - January 2009
Coventry Health Care October 2004 - June 2007
Coventry Healthcare 2005 - 2007
First Federal of New Castle 1993 - 1997
Skills
Windows Server, VMware, Servers, Troubleshooting, Software Documentation, Technical Support, Active Directory, Management, Disaster Recovery, VMware ESX, Enterprise Architecture, Windows, Business Analysis, Data Center, Citrix, Networking, System Administration
Education
Slippery Rock University of Pennsylvania 1984 — 1989
Bachelor's degree, Information Science
Evolent Health March 2013 - February 2015
UnitedHealth Group January 2010 - March 2013
Coventry Health Care July 2006 - February 2010
Coventry Health Care July 2005 - June 2006
Solvay Pharmaceuticals 2005 - 2005
Shenandoah University 2001 - 2005
US Wellness May 2003 - December 2003
Skills
Pharmacy, Pharmacy Benefit..., Pharmacists, Managed Care, Medicare Part D, Healthcare, Disease Management, Pharmacy Automation, Utilization Management, Medication Therapy..., Clinical Research, Diabetes, Medicaid, Medicare, Clinical Pharmacy, Health Policy, Pharmacoeconomics, Healthcare Industry, Oncology, Health Economics, Informatics, Healthcare Management, Clinical Pharmacology, Home Infusion
Education
Shenandoah University 2001 — 2005
Pharm.D.,M.B.A., Pharmacy/Health Administration
University of Florida 1999 — 2001
Cenpatico September 2013 - Present
Cenpatico September 2013 - Present
Medical Mutual September 2007 - August 2013
Medical Mutual October 2006 - August 2013
Medical Mutual October 2006 - September 2007
Coventry Healthcare of Georgia March 2005 - October 2006
Coventry Health Care March 2004 - October 2006
US HealthWorks March 2004 - March 2005
On Assignment Healthcare Staffing 2002 - 2003
Atlanta Women's Health Group 2001 - 2002
Skills
Managed Care, Contract Negotiation, Writing Skills, Fundraising, Hospitals, Healthcare, Access, Outlook, Health Insurance, Insurance, Management, Healthcare Management, Medicaid, Network Development, PPO, HMO, HIPAA, Provider Relations, Team Building, Training, Medicare, Physicians
Education
Shorter University 2001 — 2006
BS in Management - Master of Arts in Leadership, Management
Shorter University-School of Business
Bachelor of Science, Management
Shorter University-School of Business
Master of Arts
Coventry Health Care 2001 - Present
O'Reilly & Associates 1998 - 2001
Education
Sonoma State University
Graduate Studies, Psychology & Rehabilitation
Advance Health May 2012 - Present
2K Healthcare Solutions, LLC 2008 - Present
Universal American January 2009 - May 2012
Coventry Health Care 2001 - 2008
Skills
Medicare, Medicaid, Provider Relations, Managed Care, Health Insurance, Network Development, Healthcare, Healthcare Management, HIPAA, Call Center, Insurance, Operations Management, Healthcare Consulting
Education
Saint Anselm College 1984 — 1988
BA, Business Administration
Southern New Hampshire University
Master of Business Administration (M.B.A.)
Lumeris March 2009 - Present
Express Scripts August 2008 - March 2009
Purkinje March 2008 - August 2008
Coventry Health Care January 2007 - March 2008
Coventry Health Care May 2005 - January 2007
Coventry Health Care May 2004 - May 2005
Coventry Health Care May 2002 - May 2004
GROUP HEALTH PLAN, INC March 1999 - May 2002
Skills
Agile Methodologies, Project Management, Software Documentation, Analysis, Data Warehousing, Management, HIPAA, Healthcare, Budgets, Managed Care, Testing, SDLC, Business Analysis, Process Improvement, Requirements Gathering, Pharmacy, Release Management, PMO, Software Development, Strategy, Business Intelligence, Training, Integration, Product Management, Change Management, User Acceptance Testing
Education
Southeast Missouri State University 1988 — 1992
BSBA, Finance
Aetna July 2008 - Present
Coventry Health Care February 2005 - June 2009
Skills
Disease Management, Medicare, Managed Care, Case Managment, Certified Case Manager, Nursing, Medicaid, Healthcare, Healthcare Management, Utilization Management, Home Care, Patient Advocacy, Utilization Review, Hospitals, Medical/Surgical, Health Policy, Healthcare Consulting, Clinical Research, Case Management
Education
Shoreline Community College 1992 — 1994
AA, Nursing
Western Washington University 1986 — 1989
BA, psychology
Coventry Health Care July 2007 - Present
Travel and Immunization Clinic May 2001 - Present
Education
University of Missouri-Columbia School of Medicine 1974 — 1978
Doctor of Medicine, Medicine
Southeast Missouri State University 1970 — 1974
Bachelor of Science, Chemistry
Magellan Health Services July 2012 - Present
Magellan Medicaid Administration August 2009 - July 2012
Coventry Health Care August 2001 - August 2009
First Health Services Corporation January 1999 - August 2001
First Health Services Corporation January 1998 - January 1999
First Health Services Corporation August 1997 - January 1998
First Health Services Corporation January 1993 - August 1997
First Health Services Corporation January 1988 - January 1993
MBI, Inc., Garrity Industries, GE Investment January 1980 - January 1988
Skills
Medicaid, Accounts Receivable, Account Reconciliation, Accounting, Accounts Payable, Auditing, Data Analysis, Invoicing, Budgets, Payroll, Finance, Management, Financial Statements, Human Resources, Internal Audit, Mergers & Acquisitions
Education
Sacred Heart University 1982 — 1987
Master, Business Administration
University of Western Ct 1976 — 1980
BBA; Bachelor, Accounting concentration; Business Administration
EK Health Services April 2013 - Present
CompPartners, Inc. May 2010 - April 2013
Coventry Health Care 2004 - 2009
Cater 2, Inc. 1988 - 2004
Skills
Workers Compensation, Claims Management, Insurance, Managed Care, Medicare, Risk Management, Healthcare, Customer Service, Legal Liability, Microsoft Office, Leadership Development, Process Improvement, Claim, Team Building, Property, Leadership, Management, Negotiation, Strategic Planning, Professional Liability, HIPAA
Education
San Diego State University-California State University 1965 — 1969
BA, Journalism
Fullerton Union High School
Aetna October 1999 - Present
Coventry Health Care October 1999 - February 2009
R and C Computer Consultants January 2004 - September 2008
EAI Healthcare Staffing Solutions September 1997 - August 1999
Skills
Altiris, SCCM, Windows, Windows Server, Active Directory, Group Policy, Lync, Lync Server 2010, OCS 2007, Citrix, Application Packaging, Microsoft Exchange, Visio, SharePoint, Servers, System Deployment, Troubleshooting, Technical Support, Microsoft Technologies, Microsoft Servers, Operating Systems, Powershell, Windows 7, VMware ESX, Information Technology, Hardware, WSUS, XP, Citrix Metaframe, Virtualization, DHCP, BMC Remedy, VMware, IIS, Security, Backup Exec, Data Center, TCP/IP, Software Installation, DNS, Antivirus, Disaster Recovery, IT Management, McAfee, System Administration, High Availability, Infrastructure, Software Documentation, VMware Infrastructure, VPN
Education
Paradise Valley Community College
Computer Information Systems
Rio Salado Community College
Computer Information Systems
Scottsdale Community College
Computer Information Systems
SelectHealth September 2014 - Present
Aldera, Inc. February 2014 - August 2014
SelectHealth April 2013 - January 2014
SelectHealth December 2011 - April 2013
Dental Select January 2011 - December 2011
Delta Health Systems August 1999 - January 2011
Coventry Health Care August 1992 - December 1998
Skills
Testing, Project Management, EDI, Microsoft Excel, Team Building, Business Analysis, SQL, Crystal Reports, Visio, Requirements Analysis, Data Analysis, Access, Databases, Process Improvement
Education
Western Governors University 2011 — 2015
Bachelor's degree, Health Informatics
Salt Lake Community College 1997 — 2000
AS, Flight Technologies
Coventry Health Care November 2012 - Present
Hewlett-Packard 1998 - 2012
EDS, an HP company 1995 - 2012
HP (former EDS) 1998 - 2010
EDS, an HP Company 1995 - 2009
Blue Shield of California November 1980 - December 1994
Skills
SharePoint, Requirements Gathering, Visio, COBOL, Testing, Requirements Analysis, Business Analysis, SQL, Business Requirements, Gap Analysis, Integration, SDLC, User Acceptance Testing, Software Documentation, Business Process..., Business Process
Education
UC Davis 1976 — 1980
Bachelor of Arts (B.A.), Biological Sciences
Sacramento City College
Certificate, Library Technology
Siegel Consulting (owner) August 2013 - Present
Coventry Health Care March 2010 - April 2013
QMed Inc November 1987 - December 2008
Skills
Program Management, Health Insurance, Process Improvement, HIPAA, Medicare, Managed Care, Healthcare, Employee Benefits, Health Policy, Healthcare Information..., Medicaid, Medicare/Medicaid..., Disease Management, Healthcare Consulting, Healthcare Management, HMO, Team Leadership, Provider Relations, Insurance, Team Building, Strategic Planning, Healthcare Industry, Medicare Part D, Network Development, Revenue Cycle, Utilization Management, Pharmacy Benefit..., Physician Relations, Long-term Care, Revenue Cycle Management, Quality Improvement
Education
Seton Hall University 1981 — 1985
Bachelor's degree, Finance
Mona Vie 2012 - Present
Magellan Health Services March 2008 - Present
Coventry Health Care April 2012 - October 2012
Skills
Health, Nursing, Healthcare, Fitness, Wellness, Wellness Coaching, Coaching, Supplements, Hospitals, Weight, Stress Management, Supervisory Skills, Teaching, Prevention, Healthcare Management, Nutrition, Health Education
Education
Schoolcraft College 1998 — 2000
Nursing, Nursing
GMI 1990 — 1996
Nursing, UM
BD Becton Dickinson & Company November 2014 - Present
FCE Benefit Administrators August 2013 - February 2014
FCE Benefit Administrators February 2011 - August 2013
Interior Trade Cartel 2009 - 2010
AIM Healthcare April 2005 - May 2007
Coventry Health Care March 1995 - March 2005
Humana 1984 - 1995
Skills
•Negotiate and..., •Develop strategic..., •Customer Service and..., Health Insurance, Medicare, Healthcare, HIPAA, Provider Relations, Healthcare Industry, Program Management, PPO, Management, HMO, Employee Benefits, Process Improvement, Team Building, Benefits Administration, Insurance, Training, Strategic Planning, Employee Relations
Education
University of the Incarnate Word 2007 — 2010
San Antonio College 1984 — 1986
Associate of Applied Science (A.S.), Medical/Clinical Assistant
University of Maryland Baltimore County July 2012 - August 2012
Optimal Solutions Group April 2011 - February 2012
Maryland Institute for Policy Analysis and Research (MIPAR) September 2010 - August 2011
University of Maryland Baltimore County August 2006 - June 2010
Agency for Healthcare Research and Quality May 2007 - August 2007
Coventry Health Care September 2002 - June 2006
Skills
Qualitative Research, Statistics, Policy, Data Analysis, Health Policy, Program Evaluation, Policy Analysis, Research, Stata, Public Health, SAS, Analysis, Research Design, Quantitative Analytics, Public Policy, Proposal Writing, Program Management, Quantitative Research, Grant Writing, Quantitative Analysis, Quantitative Modeling, Public Policy Research, Survey Research, Writing, Survey Design, Policy Research, Healthcare, Focus Groups, Team Coordination, Group Presentations, Medical Terminology, Multivariate Statistics, SAS programming, Drafting Proposals, Financial Modeling, Team Building, Epidemiology, Public Speaking, MS Project, Site Visits, SAS Base, OneNote, Project Management, Government Proposal...
Education
University of Maryland Baltimore County 2006 — 2010
Ph.D., Public Policy (Health Policy track), 3.5
Saint Joseph's University 2004 — 2006
M.S., Health Administration, 3.92
The College of Saint Rose
B.A., Communications
Aetna December 2013 - Present
Coventry Health Care August 2011 - December 2013
Coventry Health Care April 2007 - August 2011
Coventry Health Care September 2005 - April 2007
Coventry Health Care March 2005 - September 2005
Coventry Health Care October 2003 - March 2005
JPMorgan Chase - Loyalty Services (Formerly Payment Technologies, Inc.) June 1998 - October 2003
Skills
Benefits Administration, HRIS, Talent Management, Employee Benefits, Performance Management, Employee Relations, Personnel Management, Talent Acquisition, Technical Recruiting, Internet Recruiting, Workforce Planning, Onboarding, Organizational..., Recruiting, Executive Search, PeopleSoft, Human Resources, Applicant Tracking..., New Hire Orientations, Succession Planning, College Recruiting, Deferred Compensation, Employee Engagement, Career Development, HR Policies, Employee Training, FMLA, Leadership, Management, Interviews, HR Consulting, Labor Relations, Organizational Design
Education
Shippensburg University of Pennsylvania
Bachelor of Science in Business Administration (B.S.B.A), Human Resources Management
Enterprise Holdings December 2014 - Present
Frosch Enterprises, Inc February 2011 - Present
Enterprise Holdings, Inc. June 2013 - December 2014
Adaptive Solutions Group July 2012 - June 2013
Magellan Health Services July 2000 - February 2011
Coventry Health Care April 1998 - July 2000
Monsanto October 1994 - April 1998
Skills
Microsoft Office, Excel, Disaster Recovery, Change Management, Problem Solving, Documentation, Program Management, System Administration, Visio, Software Documentation, Customer Satisfaction, HP, Unix, Networking, Communication, Project Management, Cluster, Management, Microsoft Excel, Process Improvement, Security, Servers, Training, Troubleshooting, Vendor Management
Education
Seton Hill University 1976 — 1978
BA, Mathematics
Highmark February 2014 - Present
Highmark March 2013 - February 2014
BNY Mellon April 2012 - March 2013
Westinghouse Electric Company March 2010 - April 2012
Coventry Health Care July 2001 - March 2010
Skills
Analysis, Business Analysis, Business Intelligence, Business Process..., Business Requirements, Change Management, Coaching, Healthcare Information..., IT Strategy, Integration, MS Project, Management, PMO, Process Improvement, PMP, Project Management, Program Management, Requirements Analysis, Requirements Gathering, SDLC, SharePoint, Software Documentation, Visio, Vendor Management, Software Project...
Education
Slippery Rock University of Pennsylvania 1990 — 1994
BS, Health Care Administration
Coventry Health Care Provider Data Service AnalystAetnaOctober 2010 - Present
Skills
Health Insurance, Business Analysis, Data Warehousing, Access, Data Analysis, Requirements Gathering, SharePoint, Insurance, Visio, SDLC
Education
Skyline College 1978 — 1982
Coventry Health Care October 2006 - February 2007
Quest Diagnostics 1996 - 1998
Education
Southeast Missouri State University 1978 — 1983
Bachelor's, Chemistry, Biology, Mathematics
Coventry Health Care March 2011 - Present
Safety National 2010 - 2011
Express Scripts/TEKsystems May 2009 - December 2009
GMAC Insurance/Wipro Infotech Ltd November 2007 - March 2009
GMAC Insurance/TEKsystems November 2006 - November 2007
AT&T May 2002 - October 2006
INROADS June 2001 - April 2002
Skills
SDLC, Scrum, Requirements Analysis, Quality Center, Software Documentation, Quality Assurance, Testing, Test Planning, Agile Methodologies, Management, Test Cases, Software Quality..., System Testing, User Acceptance Testing, SQL, Defect Tracking
Education
University of Missouri-Saint Louis 2000 — 2004
MIS, Management Information Systems, General
Southeast Missouri State University 1998 — 2000
Management Information Systems, General
Blue Shield of California June 2012 - Present
Coventry Health Care October 1997 - June 2012
Diskriter Inc. October 1995 - October 1997
Universtiy of Pittsburgh Medical Center December 1983 - October 1995
Forbes Metroplitan Hospital 1986 - 1988
Skills
Medicare, Utilization Management, Managed Care, Clinical Research, Nursing, Medicine, Medical Coding, Healthcare Management, HIPAA, Data Analysis, Healthcare, Healthcare Consulting, Healthcare Information..., Provider Relations, Health Insurance, Process Improvement, Healthcare Industry
Education
Seattle Pacific University 1971 — 1981
BSN, Critical Care Nursing
University of Pittsburgh - Joseph M. Katz Graduate School of Business
MBA
Coventry Health Care 2009 - Present
Skills
Case Managment, Workers Compensation, Disability Management, Vocational..., Certified Case Manager, Claim, Insurance, Disability Insurance, Disabilities, Claims Management
Education
San Diego State University-California State University 1977 — 1979
Master of Science (MS), Vocational Rehabilitation Counseling/Counselor
San Diego State University-California State University 1973 — 1976
Bachelor of Arts (BA), Psychology
Aetna/Coventry Workers' Comp Services January 2015 - Present
Aetna/Coventry Workers' Comp Services September 2013 - January 2015
Aetna/Coventry Workers' Comp Services January 2011 - September 2013
Coventry Health Care October 2008 - December 2010
Tucson Medical Center May 2002 - October 2008
Wescam August 2001 - April 2002
Sunquest Information Systems September 2000 - May 2001
Skills
Healthcare, Workers Compensation, Talent Management, Team Building, Interviews, Recruiting, Employee Relations, Employee Benefits, Program Management, Human Resources, HRIS, Talent Acquisition, Benefits Administration, FMLA, Microsoft Excel, Change Management, New Hire Orientations, Performance Management, Onboarding, Deferred Compensation, Workforce Planning, Management
Education
University of Arizona 1999 — 2001
Business Management, Human Resources/Labor Relations
Santa Rosa Junior College 1996 — 1999
AA
MedEnet September 2013 - Present
Priority Care Solutions, Inc. July 2013 - August 2013
Origin Healthcare Solutions September 2012 - June 2013
Coventry Health Care May 2009 - April 2012
Amerigroup Corporation May 2005 - August 2008
Skills
Sales, Outlook, Project Management, Kronos, Nonprofits, Process Improvement, Business Analysis, Workers Compensation, Healthcare, Customer Service, Budgets, Training, Public Speaking, Managed Care, Microsoft Word, Medicare, Team Building, Strategic Planning, Microsoft Office, Claim, Microsoft Excel, Health Insurance, Leadership
Education
Seton Hall University School of Law 1988 — 2000
Associate's degree, Business Administration and Management, General
Koinonia Academy 1984 — 1987
High School Diploma
Optum Biometrics, Inc. July 2010 - Present
Willis April 2008 - July 2010
American Westbrook Insurance Services, LLC June 2002 - April 2008
Coventry Health Care May 2001 - June 2002
Viant August 1999 - May 2001
Skills
Health Insurance, Employee Benefits, Underwriting, Health Savings Accounts, Managed Care, Insurance, Medicare, Disability Insurance, Team Building, HIPAA, Brokers, Healthcare, Disease Management, Benefits Administration, Outlook, Health Care Reform, Process Improvement, PPO, Wellness, COBRA, Provider Relations, Self-funded, Healthcare Industry, HMO, Customer Service
Education
Saint Mary's University of Minnesota 1995 — 1999
Bachelor's Degree, Health Care Management
Naperville Central 1991 — 1995
High School
Swiss Re November 2014 - Present
Aetna January 2014 - October 2014
Coventry Health Care November 2006 - December 2013
Humana March 1999 - November 2006
CNA May 1998 - March 1999
CNA June 1994 - May 1998
Skills
Underwriting, Insurance, Health Insurance, Health Plans, Reinsurance, Commercial Insurance, Employee Benefits, General Insurance, Brokers
Education
Saint Xavier University 1986 — 1990
Bachelor of Science, Finance
McClellan Angus July 2013 - Present
Coventry Health Care February 1997 - July 2013
First Health Corporation 2002 - 2004
Claims Administration Corporation SBU CNA Financial 1996 - 2002
CVS Caremark 1993 - 1996
San Antonio LIght Newspaper 1972 - 1993
Skills
Servers, Troubleshooting, Avaya, Disaster Recovery, VoIP, Embryo Transplant and..., Networking, Telecommunications, Avaya Site..., Project Management, Vendor Management, Mentoring, Hardware, Switches, Visio, WAN, Windows, Call Centers, Windows XP Pro, LAN-WAN, Team Facilitation, Windows 7, Integration
Education
The University of Texas at San Antonio 1976 — 1980
BS, Biology, 3.5
San Antonio College
AS, Electronics & Biology
University of the Incarnate Word
MBA, Business & Telecommunications
LA Care Health Plan January 2015 - Present
Aetna November 2013 - December 2014
Coventry Health Care May 2006 - November 2013
Skills
Toad, SQL, Crystal Reports, Business Intelligence, SharePoint, Visio, Requirements Analysis, Requirements Gathering, Business Objects, Business Analysis, Databases, Data Analysis, Systems Analysis, Healthcare, Process Improvement, Health Insurance, HIPAA, Management, Insurance, Healthcare Information..., Strategic Planning
Education
UCLA School of Public Health
MPH, Public Health
San Beda College
Coventry Health Care, an Aetna Company December 2013 - Present
Coventry Health Care August 2009 - December 2013
Coventry Health Care March 2007 - August 2009
EDS 1998 - 2007
Skills
DB2, Troubleshooting, JCL, COBOL, Requirements Gathering, Ksh, Oracle, Software Design, Assembler, Data Migration, Mainframe, ETL, TSO, MVS, SDLC, PMP, VSAM, PL/SQL
Education
Shippensburg University of Pennsylvania 1995 — 1998
BA, Mathematics, Computer Science Concentration
US Foods December 2008 - September 2015
Coventry Health Care April 2004 - December 2008
Phillips Van Heusen August 1998 - August 2003
Education
Rutgers, The State University of New Jersey-New Brunswick 1993 — 1997
Bachelors, Communications and Library Studies with Minor in Psychology
Colegio Marista
Maximus Federal Services June 2014 - Present
Maximus Federal Services May 2013 - September 2013
Coventry Health Care August 2012 - May 2013
Coventry Health Care October 2010 - August 2012
Coventry Healthcare October 2010 - August 2012
R&R Physical Medicine July 1999 - July 2008
Mercy San Juan/American River Hospital September 1990 - January 2001
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Teaching, HTML, Budgets, Public Speaking, Editing, Strategic Planning, Negotiation, Accounting, Management, Team Building, Training, Healthcare, Leadership, Healthcare Management, Insurance, Software Documentation
Education
California State University 2008 — 2010
BA, Psychology
Sierra College 1996 — 1998
AA, Liberal Arts
INTEGRATED Healthcare Strategies, a division of Gallagher Benefit Services Inc. February 2013 - Present
Coventry Health Care July 2012 - February 2013
Tenet Healthcare July 2012 - October 2012
Saint Louis University August 2010 - May 2012
District One Hospital May 2011 - August 2011
Skills
Project Management, Team Management, Customer Relations, Lean Six Sigma..., Process Improvement, Quality Improvement, Relational Databases, Financial Analysis, Financial Modeling, Process Consulting, Healthcare Consulting, Healthcare Analytics, Healthcare improvement, Healthcare, Hospitals, Healthcare Management, EMR, Healthcare Information..., Managed Care, HIPAA, Medicine, Medicare, Strategic Planning, Clinical Research, Healthcare Industry, Leadership, Nursing, EHR, Public Health, Health Policy, Access, Customer Service, Physicians, Analysis, Data Analysis
Education
Saint Louis University 2010 — 2012
Master, Health Administration
St. Cloud State University 2001 — 2006
B.S., Business Management
Coventry Health Care Registered NurseAnthem Blue Cross Blue ShieldMay 2007 - April 2010
Bons Secours St. Mary's Hospital 2004 - 2005
Chippenham Hospital 2001 - 2002
Children's Hospital of Alabama 1995 - 2001
Education
Samford University 1992 — 1995
ADN, Nursing
Albemarle High School
Midwest Employers Casualty Company April 2008 - March 2015
Safeco Insurance 2002 - 2008
Fireman's Fund Insurance Company 2000 - 2002
Coventry Health Care 1997 - 2000
Skills
Workers Compensation, Insurance, Utilization Management, Case Managment, Health Insurance, Disease Management, Managed Care, Healthcare, Claim, Nursing, Claims Management, Employee Benefits, Litigation Management, Property & Casualty..., Commercial Insurance, Casualty, Excess, Disability Management, Workers' Compensation..., Injury, Case Management, Claim Investigation, Medicare
Education
Saint Louis University 1990 — 1992
BSN, Nursing
Southeast Missouri State University 1986 — 1988
BS, Education
SunGard Financial Systems November 2012 - Present
Epsilon May 2012 - September 2012
Coventry Health Care July 2008 - May 2012
Edgewater Technology March 2000 - June 2008
Newsedge Corporation June 1996 - March 2000
Skills
FTP, Unix, Remedy, SQL, Solaris, XP, Windows, Microsoft Office, Troubleshooting
Education
Salem State University 1978 — 1983
BA, Psychology
Coventry Health Care August 1996 - Present
Swire/Coca-Cola August 1991 - August 1996
Skills
Financial Analysis, Sarbanes-Oxley Act, Health Insurance, Process Improvement, Budgets, Leadership, Managerial Finance, Microsoft Excel, Microsoft Office
Education
University of Utah - David Eccles School of Business 1993 — 1995
Bachelors of Science, Finance
Salt Lake Community College 1991 — 1993
Business
Cyprus High School 1984 — 1987
Manson Construction Co. November 2008 - Present
Coventry Health Care August 2004 - November 2005
Regence BlueCross BlueShield August 1998 - June 2002
Skills
Microsoft Office, Excel, PowerPoint, Employee Benefits, Claims, Payroll, Benefits, Customer Service, Data Entry, Problem Solving, Call Center, Billing, Word, Outlook, Typing, Customer Relations, Telephone Skills, Teamwork
Education
Seattle Central Community College 1984 — 1986
Business/Human Resources
Coventry Health Care April 2011 - Present
Mitchell International November 2010 - April 2011
Ingenix 1995 - 2011
Skills
Agile Methodologies, Business Analysis, Account Management, Software Project..., SDLC, Analytics, Business Intelligence, Product Management, Requirements Analysis, Healthcare Information..., Process Improvement, Risk Management, Vendor Management, Strategic Planning, Requirements Gathering, Business Process..., Cross-functional Team..., SaaS, Integration, Program Management, IT Strategy
Education
Salt Lake Community College
Technology
Coventry Health Care May 2012 - Present
GENEX Services, Inc. December 2011 - April 2012
State Farm Insurance March 2007 - August 2011
Sutter Medical Center of Santa Rosa April 1999 - March 2007
Skills
Workers Compensation, Coaching, Training, Health Insurance, Insurance, Claim, Customer Service, Performance Management, PowerPoint, Property & Casualty..., Healthcare, Leadership, Process Improvement, Microsoft Excel, Team Leadership, Microsoft Office, Team Building, Leadership Development, Risk Management, Outlook, Research
Education
Santa Rosa Junior College 1996 — 1998
AA/AS/ADN, nursing
Quest Diagnostics November 2012 - September 2013
Iconma May 2010 - July 2012
Coventry Health Care October 2006 - April 2010
Henry Elliott & Company, Inc February 2006 - October 2006
Washington University School of Medicine May 1999 - June 2005
Stockell Consulting May 1998 - January 1999
Quest Diagnostics April 1996 - May 1998
Citation Computer Systems 1994 - 1996
SmithKline Beecham September 1983 - September 1994
Skills
MUMPS, Software Development, VB.NET, M/Cache, Unix, Technical Support, Web Applications, Program Management, HL7, Healthcare Information..., Visual Basic, EDI, EHR, Crystal Reports, EMR, Software Implementation, Epic Systems, Windows Vista, COBOL, Software Documentation, SharePoint, CSS, HTML, Testing, SDLC, Troubleshooting
Education
University of Missouri-Saint Louis 1993 — 1994
NA, Computer Science/Mathematics
Southeast Missouri State University 1978 — 1983
B.A. Chemistry, Chemistry, Biology, Computer Science
Cornerstone Consulting Group November 2009 - February 2012
Coventry Health Care May 2006 - October 2009
Highmark Blue Cross Blue Shield February 2005 - May 2006
Frank Hulick Consulting - Client - AK Steel Inc.) January 1998 - May 2004
Temp Ulimited June 1997 - December 1997
Skills
SQL, Oracle SQL, Microsoft Access, VBA for MS Access, MS Excel, SAS/SQL, SAS, Impromtu, Business Analysis, Data Analysis, data mining, MS Project, COBOL, Pascal, C
Education
Slippery Rock University of Pennsylvania 1995 — 1997
Bachelor of Science, Management Information System, 3.5
K.T. Law Office February 2014 - June 2014
Methodist Healthcare System February 2013 - November 2013
Methodist Healthcare System July 2011 - February 2013
Methodist Healthcare System January 2007 - July 2011
Coventry Health Care August 2001 - December 2004
Skills
transcribe and enter..., schedule therapeutic..., answer multi-line phone..., maintain and scan all..., Assistas in training..., faciliate admissions,..., Maintain..., Process client..., plan and post all..., evaluate and submit..., Healthcare Management, Healthcare Information...
Education
San Antonio College 2005 — 2006
Associate of Nursing, Nursing
St Philip's College 1995 — 2004
Associate of Science, Biology
Texas A&M University-San Antonio
Bachelor's Degree, Psychology
Coventry Health Care November 2012 - Present
Coventry Health Care October 2009 - November 2012
Coventry Health Care September 2006 - October 2009
Skills
Medicare Part D, Insurance, Process Improvement, Visio, Access, HIPAA, Customer Service, Business Analysis, Call Center, Vendor Management, Software Documentation, Microsoft Excel, SDLC, Data Analysis, SharePoint, Health Insurance, Healthcare, Microsoft Office, Project Management, Outlook
Education
University of Phoenix-Utah Campus 2010 — 2012
BSIS, Business Administration/Information Systems
Salt Lake Community College
Coventry Health Care May 2012 - Present
Barnes-Jewish Hospital July 2004 - July 2012
Education
Saint Louis University 2000 — 2004
Bachelor of Science in Nursing, Registered Nursing/Registered Nurse
Coventry Health Care March 2008 - Present
Workers Compensation Fund 1997 - 2000
Workers Compensation Fund 1993 - 1997
Skills
Health Insurance, Commercial Insurance, Property & Casualty..., Medicare, Managed Care, Claim, Customer Service, Employee Benefits, General Insurance, Insurance, Workers Compensation, Casualty Insurance, Underwriting, Liability, Professional Liability, Team Building
Education
Salt Lake Community College
Lumeris June 2015 - Present
Essence Healthcare June 2005 - Present
Esse Health January 2000 - June 2005
Coventry Health Care May 1997 - December 1999
Skills
Healthcare, Managed Care, Healthcare Information..., Medicare, Revenue Cycle, Healthcare Consulting, Hospitals, HIPAA, Healthcare Industry, Healthcare Management, Physician Relations, EHR, Provider Relations, Medicaid, Physicians, EMR, Health Policy
Education
Saint Louis University 1983 — 1987
Master's degree, Public Health
Saint Louis University 1976 — 1980
Bachelor's degree, Nursing
Coventry Health Care February 2005 - Present
Education
Sanford-Brown College-Hazelwood
RN, Registered Nursing/Registered Nurse
Coventry Health Care January 2012 - April 2012
Superior Care Pharmacy July 2011 - December 2011
PictureMe Portrait Studios November 2010 - September 2011
Community Nursing Services June 2007 - December 2010
Skills
Microsoft Excel, Microsoft Word, Customer Service, Multi Tasking, Time Management, Organization, Problem Solving, Teamwork
Education
Westminster College 2010 — 2013
Public Health Education and Promotion
Salt Lake Community College 2007 — 2010
Associate of Science (A.S.), General Studies
Self Employed Accountant July 2012 - Present
Coventry Health Care February 2008 - June 2012
Skills
Account Reconciliation, Auditing, Accounting, Financial Accounting, Financial Reporting, Financial Statements, General Ledger
Education
Salem State College 1990 — 1994
BSBA, Accounting, 3.0
Coventry Health Care April 2008 - Present
Coventry Health Care December 2004 - April 2008
Coventry Health Care January 2000 - December 2004
Coventry Health Care March 1998 - January 2000
Coventry Health Care September 1996 - March 1998
Miller & Co., CPAs (now ParenteBeard) July 1993 - September 1996
Skills
Strong communication..., Financial Accounting, Organization, Planning, Strong analytical skills, Leadership, Staff Management, Data-driven Decision..., Time Management, Deadline Driven, Accounts Payable, Accounting, Auditing, Budgets, Medicare, Project Planning
Education
Shippensburg University of Pennsylvania 1989 — 1993
Bachelor of Science, Business Administration, Accounting
Aetna February 2012 - Present
Coventry Health Care March 1995 - February 2012
South Texas Primary Care April 1985 - October 1993
Skills
Insurance, Brokers, Commercial Insurance, Claims Management, Medicare, Claims Resolution, Employee Benefits, Group Medical, General Insurance
Education
Health Insurance of America
Associates Degree, Insurance
San Antonio College
Associate of Science (A.S.), Medical/Health Management and Clinical Assistant/Specialist
Bennigan’s April 2008 - Present
Saginaw Valley State University August 2011 - December 2013
Coventry Health Care December 2011 - May 2013
Skills
I am CPR/First aid and...
Education
Saginaw Valley State University 2006 — 2013
Master's degree, Occupational Therapy/Therapist
Plymouth high school 2002 — 2006
Gateway Health 2015 - Present
Gateway Health 2015 - 2015
EDMC 2011 - 2014
BNY Mellon 2008 - 2011
Coventry Health Care 2006 - 2008
Grane Healthcare 2005 - 2006
UPMC 2000 - 2005
Enterprise Rent-A-Car 1998 - 2000
Skills
Financial Analysis, Financial Modeling, Financial Reporting, Microsoft Excel, Forecasting, Accounting, Budgets, Finance, Essbase, Analysis, Microsoft Office, Hyperion Enterprise, Strategic Financial..., Corporate Finance, Variance Analysis, Data Analysis, Access, PowerPoint, Sarbanes-Oxley Act, Staff Development
Education
University of Phoenix 2003 — 2005
Master's degree, Organizational Leadership
Slippery Rock University of Pennsylvania 2000 — 2001
Certificate in Accounting
Slippery Rock University of Pennsylvania 1993 — 1997
Bachelor's degree, Allied Health - emphasis in Health Service Administration
Coventry Health Care February 2007 - Present
Skills
HEDIS, Healthcare, Managed Care, Quality Assurance, Data Analysis, Business Analysis, Microsoft Excel, PowerPoint, Preauthorization, Medical Coding, Microsoft Office...
Education
Saint Louis University 1983 — 1987
Bachelor's Degree, Health Information Management
Evergreen Health November 2014 - Present
Maryland Physicians Care August 2013 - Present
Coventry Health Care March 2013 - July 2013
Skills
Managed Care, Healthcare, Strategic Planning, Healthcare Consulting, Healthcare Management, Team Building, Marketing Strategy, Project Management, Microsoft Office, Public Speaking, Sales, Hospitals, Medicaid, Marketing, Leadership, Health Insurance, Insurance, Customer Service, HIPAA, Process Improvement, Provider Relations
Education
Salisbury University 1980 — 1984
Bachelor of Arts
Aetna March 2014 - Present
Axiom Medical Consulting, LLC July 2014 - March 2015
Coventry Health Care February 2005 - March 2015
University Hospital San Antonio January 2003 - February 2005
Christus Santa Rosa Home Care May 1999 - December 2002
Medshares Home Care/Methodist Home Care August 1988 - May 1999
Humana Med-First January 1984 - August 1988
Medina Memorial Hospital January 1976 - January 1984
Skills
Healthcare, Utilization Management, Nursing, Home Care, Case Management, Hospitals, Acute Care, Clinical Research, Medicine, Direct Patient Care, Emergency Room, Medical Records, EKG
Education
San Antonio College
Associate Degree in Nursing, Registered Nursing/Registered Nurse
U.S Postal Servicre June 2007 - Present
Personal Care Products February 2006 - June 2007
Coventry Health Care March 1997 - June 2005
Skills
Logistics, Customer Service, Microsoft Office, Supervisory Skills, Call Centers, Progress Monitoring, Training, Order Processing, Complaints, Community Outreach, Event Planning, Close Attention to..., Multi Tasking, Teamwork, Invoicing, Data Entry
Education
Sanford-Brown College-Fenton 1984 — 1985
Saint Louis Community College-Forest Park