Coventry Health Care
Industry: Health insurance company
DescriptionCoventry Health Care, Inc. is a diversified national insurer in the United States. Based in North Bethesda, Maryland, Coventry operates health plans, insurance companies, network rental and workers’ compensation services companies. Headquarters: Maryland, United States Number of employees: 14,400 (Jan 2013) Founded: 1986 Subsidiaries: First Health Group Corp., Parent organization: Aetna
Coventry Health Care List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Coventry Health Care. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Coventry Health Care Salaries. You can even request information on how much does Coventry Health Care pay if you want to. Learn about salaries, pros and cons of working for Coventry Health Care directly from the past employees.
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3,100 Coventry Health Care employees in database. Find out everything there's to know about Coventry Health Care employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Coventry Health Care Employees
Aetna March 2014 - Present
Coventry Health Care April 2013 - March 2014
Coventry Health Care January 2008 - April 2013
Skills
Contract Negotiation, Managed Care, Medicare, Workers Compensation, Health Insurance
Education
Illinois State University 1973 — 1977
Bachelor of Science (BS), Foods, Nutrition, and Related Services
OrthoArizona June 2015 - Present
Coventry Health Care February 2011 - Present
Skills
HIPAA, Health Insurance, Healthcare, Managed Care, Medicare, Healthcare Management, Medicaid, Utilization Management, HMO, Disease Management, Healthcare Industry, Quality Improvement, Healthcare Consulting, Home Care, Long-term Care, Case Management, Nursing, Patient Safety, Management, Hospitals
Education
Grand Canyon University 2014 — 2015
Bachelor's Degree, Nursing, Just beginning the course
Paradise Valley Community College
Associate's degree, Registered Nursing/Registered Nurse
Walgreens Co May 2014 - Present
Coventry Health Care October 2006 - February 2014
Motorola January 2005 - August 2006
Alcatel-Lucent December 1996 - December 2004
Skills
Oracle PL/SQL..., .NET, Java, C++, C language, Perl, Tcl-Tk
Education
Illinois Institute of Technology 1990 — 1991
Master's degree, Computer Science
Aetna May 2013 - Present
Davenport University June 2015 - October 2015
Coventry Health Care January 2010 - May 2013
Coventry Health Care April 2003 - January 2010
Wisconsin International University (Ukraine) 2009 - 2009
Coventry Health Care March 2001 - April 2003
Anheuser-Busch November 1998 - March 2001
American Medical Software March 1995 - November 1998
Army 1986 - 1991
Skills
Business Intelligence, Data Warehousing, SDLC, Project Management, Agile Project Management, Cognos, Data Modeling, SharePoint, Oracle, Microsoft SQL Server, Software Project..., E-commerce, Leadership, Enterprise Architecture, Crystal Reports, Unix, Netezza, Healthcare Information..., Microsoft Office, Database Design, Integration, Data Warehouse..., Informatica, Healthcare IT, C / C++, Android, Btrieve, Java, JavaScript, Business Objects, Visual Studio, .NET, ASP.NET, PHP, Perl, Windows Server, Ethical Leadership, MS Office Suite, E-commerce Solutions, Web Development, Database Administration, Data Mining, Eclipse, Linux development, Service Oriented..., Business Process, iOS, IT Portfolio Management, Data Analytics
Education
Indiana Wesleyan University 2007 — 2010
M.A, Advanced Leadership Studies, 4.0
Greenville College 2003 — 2005
M.A, Organizational Leadership and Ministry, 4.0
Greenville College 2002 — 2003
B.S, Organizational Leadership, 4.0
Lewis and Clark College 1998 — 1999
A.S., General Studies / Mathematics, 4.0
UnitedHealth Group November 2013 - Present
Coventry Health Care September 2012 - September 2013
Principal Financial Group June 1990 - August 2011
Skills
Managed Care, Healthcare, Insurance, Health Insurance, Medicare, Quality Improvement, Management, Medicaid, HIPAA, Healthcare Management, Leadership, Health Policy, Accreditation
Education
Upper Iowa University 2011 — 2012
BSN, Quality Managment
Indian Hills Community College 1990 — 1992
ADN, Nursing
Knoxville High School 1979 — 1979
National Association of Healthcare Quality
CPHQ, Certified Professional of Healthcare Quality
LOMA
FMLA, ACS, PAHM, Fellow, Associate of Customer Service, Professional of Healthcare Management
Aetna/Coventry Pharmacy Management January 2014 - Present
Coventry Health Care September 2012 - December 2013
Altius Health Plans October 2007 - September 2012
Select Health July 2007 - September 2007
Select Health June 2006 - June 2007
Skills
Clinical Research, Managed Care, Medicare, Medicare Part D, Pharmacy, Pharmacy Benefit..., Pharmacists, Healthcare, Health Policy, Disease Management, Health Insurance
Education
Idaho State University 2002 — 2006
PharmD, Doctor of Pharmacy
Albertson College of Idaho 1999 — 2002
Bachelor of Biology
College of Southern Idaho 1996 — 1999
Associate of Science
Kaiser Permanente April 2014 - Present
Coventry Health Care July 2006 - March 2014
First Health February 2003 - July 2006
First Health July 1999 - February 2003
MetLife January 1995 - July 1999
Skills
Underwriting, Health Insurance, Group Benefits, Team Leadership, Strategic Planning, Insurance, Reinsurance, PPO, Healthcare Industry, Healthcare, Data Analysis, Microsoft Excel, Microsoft Word, Outlook, Self-funded, Group Insurance
Education
Illinois State University 1989 — 1994
BS, Mathematics
Google August 2014 - Present
Wyndham Vacation Ownership October 2013 - April 2014
USAA May 2013 - August 2013
Coventry Health Care September 2012 - November 2012
USAA May 2012 - August 2012
The University of Texas at San Antonio December 2011 - June 2012
Travelers June 2010 - August 2011
American Red Cross, Mid-Atlantic Regional Chapter January 2011 - May 2011
Princeton Data Source April 2007 - July 2010
Skills
Team Oriented, Team Motivator, Microsoft Office, Goal Oriented, Punctual, Team Leadership, Insurance Claims, Organizing, Event Management, Training & Development, Social Networking Sites, Able To Multi-task, Data Analysis, Business Analysis, Community Outreach, Able To Work Under..., Dependable, Self-confidence, Determined, Proactivity, Motivated self-starter, Mind Mapping, Open Minded, Insurance, Human Resources
Education
The University of Texas at San Antonio 2011 — 2014
BBA, Human Resources Management with minor in International Management, 3.42
Old Dominion University 2010 — 2011
Bachelor of Business Administration (BBA), Marketing
Howard University 2009 — 2010
Bachelor of Business Administration (BBA), Marketing, 3.45
James Monroe High School
Dignity Health Medical Foundation May 2013 - September 2013
Coventry Health Care November 2010 - May 2013
Health Net October 2007 - July 2010
Health Net Pharmaceutical Services July 2002 - October 2007
Allstate Insurance Company September 1998 - July 2002
Equitable Life Assurance Society May 1997 - January 1998
Skills
Critical Thinking, Testing, Database Design, Business Objects, T-SQL, Visio, Unix, SAS, Analysis, Problem Solving, Teamwork, Documentation, Customer Service, Planning, Team Leadership, Process Improvement, Quality Assurance, User Acceptance Testing, Team Building, Data Analysis, Compliance, Forecasting, Analytics, Healthcare, Claims, Medicare, Access, Data Mining, Business Analysis, Statistics, Excel, SQL, Insurance, Business Intelligence, Data Management, Cognos, Financial Analysis, MS Project, PowerPoint, Decision Support, Health Insurance, Databases, Microsoft Office, Strategic Planning, Microsoft Excel, Claim, Budgets, Managed Care, Medicaid, Strategy
Education
University of California, Davis 2012 — 2014
Project Management, Management
University of Phoenix 2000 — 2002
Masters, Business Administration
Hawaii Pacific University 1991 — 1996
Bachelor of Science, Major Finance - Minor Accounting
University of Hawaii at Manoa 1986 — 1990
Economics, Economic Theory
Independent Insurance Agent November 2014 - Present
Healthsun September 2013 - October 2014
Coventry Health Care September 2011 - September 2013
WellCare August 2010 - September 2011
Xpert Closings Inc. June 2001 - August 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Research, Outlook, HTML, Public Speaking, Real Estate, Employee Benefits, Healthcare, Insurance, Marketing, Leadership, Medicare, New Business Development, Sales, Team Building, Managed Care, Health Insurance
Education
Houston Community College 1991 — 1993
Associate's degree, Interior Design
Erickson Living June 2015 - Present
Aetna January 2014 - June 2015
Coventry Health Care August 2008 - December 2013
Coventry Health Care, Inc. January 2005 - July 2008
Skills
PeopleSoft, PeopleTools, Oracle SQL, Quest Stat, Unix Operating Systems, SQR, Weblogic, Oracle, Requirements Analysis, Requirements Gathering, SQL, Business Process, IT Strategy, Business Intelligence, Application Architecture, Integration, Databases, System Administration, Unix, Software Project..., Software Documentation, Solution Architecture, Software Development, Business Process..., IT Management, Active Directory, ERP, Information Technology
Education
Towson University 1990 — 1992
Bachelor of Science (B.S.), Computer Science
Hagerstown Community College 1988 — 1990
Associate of Arts (A.A.), Computer Science
Arbonne International LLC February 2015 - Present
Essence Healthcare/Lumeris LHO September 2010 - Present
Lumeris 2010 - 2014
Coventry Health Care November 2009 - September 2010
DePaul Hospital April 2006 - November 2009
Christian Hospital NE June 2005 - March 2006
Skills
Utilization Management, Medicare, Medicaid, Healthcare Management, Hospitals, Managed Care, Provider Relations, HIPAA, Healthcare Industry, Healthcare Information..., Long-term Care, Healthcare, Mental Health, Discharge Planning, Crisis Intervention, Utilization Review, Social Services, Medical Social Work, Program Development, Case Managment, Health Education, Case Management, Critical Care, Nursing, Health Policy, Disease Management, Inpatient
Education
University of Illinois at Urbana-Champaign 2001 — 2004
Master's degree, Clinical/Medical Social Work
Illinois State University 1990 — 1996
Bachelor of Arts (B.A.), Sociology/ Gerontology
Coventry Health Care December 2012 - Present
Coventry Healthcare July 2005 - Present
Coventry Health Care July 2008 - November 2012
FirstHealth July 2005 - June 2008
Mascon Global June 1997 - July 2005
Mascon Global May 1998 - June 2005
ABB 1984 - 1986
Skills
Enterprise Architecture, Weblogic, Program Management, Requirements Analysis, Software Project..., Web Services, Websphere, SDLC, Middleware, IT Management, Integration, WebSphere Application..., Unix, Visio, JBoss Application Server, Software Design, Solution Architecture, Java Enterprise Edition, Software Development, Testing, SOA, Disaster Recovery, System Administration, Agile Methodologies, UML, Oracle, Architectures, Systems Analysis, Solaris, Unix Shell Scripting, IIS, SQL, Tomcat, Data Warehousing, Databases, AIX, XML, Weblogic Administration, Tuxedo, WebLogic, WebSphere
Education
Indian Institute of Technology, Madras 1972 — 1977
Bachelor of Technology (B.Tech.), Aeronautical; Engineering
Ciber April 2009 - Present
Coventry Health Care February 2008 - April 2009
Ciber April 2003 - February 2008
CRA 1990 - 1994
Skills
COBOLII, DB2, IMS DB/DC, VSAM, QMF, CICS, JCL, Xpediter, COBOL, Business Analysis, Software Documentation, Testing
Education
Wilkes University 1985 — 1987
Bachelor of Science (BS), Computer Science
Harrisburg Area Community College 1982 — 1985
Fusion Technology Solutions, Inc. September 2015 - Present
Wells Fargo Advisors March 2014 - September 2015
Apex Systems May 2013 - February 2014
Preferred Resources, Inc. November 2012 - May 2013
Randstad Technologies US December 2011 - November 2012
Apex Systems June 2011 - December 2011
TDK Technologies - St. Louis IT Consulting October 2009 - May 2011
Coventry Health Care May 2007 - June 2009
Skills
Business Analysis, Project Management, MS Project, Visio, Requirements Analysis, SharePoint, Training, Leadership, Business Process..., SDLC, Vendor Management, Communication, Building Relationships, Team Leadership, PowerPoint, Thought Leadership, Agile Project Management, Requirements Gathering, International Business, Gap Analysis, Systems Analysis, Mentoring, Waterfall Project..., Word, Excel, Quality Center, SnagIt, Changepoint, Negotiation, Data Mapping, Microsoft Excel
Education
Greenville College 2008 — 2010
B.S., Organizational Leadership
Civic Memorial High School
Coventry Health Care March 2008 - Present
Skills
Utilization Management, Certified Case Manager, Disease Management, Medicare, HEDIS, Managed Care, Provider Relations, Medicaid, NCQA, Health Insurance, HMO, Medical Case Management, Healthcare, Medicaid Managed Care
Education
Illinois Wesleyan University 1993 — 1997
Bachelor of Science (BS), Registered Nursing/Registered Nurse
University of Utah Hospitals and Clinics November 2014 - Present
Aetna December 2013 - November 2014
Coventry Health Care June 2007 - December 2013
CHG Healthcare Services March 2004 - June 2007
Skills
Medicare, Managed Care, JCAHO, Credentialing, Medical Staff..., Medicaid, Healthcare Consulting, Provider Relations, Management, Physician Relations, HIPAA, Quality Improvement, Healthcare Industry, Healthcare Management, Health Education, Healthcare, CPCS, Department..., Supervisory Skills, Communication, TDI, DNV, ISO 9001
Education
University of Utah 2001 — 2007
Bachelor of Science (B.S.), Public Health Education and Promotion
Honolulu Community College 2002 — 2003
Aetna December 2013 - Present
Coventry Health Care October 2012 - December 2013
Public Consulting Group January 2011 - October 2012
SuperMedia LLC November 1992 - September 2009
Skills
Customer Service, Leadership, Recruiting, Human Resources, Microsoft Excel, Management, Microsoft Office, Time Management, Process Improvement, PowerPoint, Microsoft Word, Employee Benefits, Software Documentation, Talent Management, Insurance, Outlook, Advertising, Event Planning, Organization, Team Building, Sales Management, PeopleSoft, Excel, Access, Word, Administration, Problem Solving, Customer Relations, Documentation, Inventory Management, Data Entry, Teamwork, Windows, Social Media, Telephone Skills, Scheduling, Database Administration, Spreadsheets, Quality Assurance
Education
Harrisburg Area Community College 1980 — 1982
Certificate in Word Processing, Clerical
CD East High School 1977 — 1980
Diploma, business/general
Novitas Solutions, Inc. October 2012 - Present
Coventry Health Care April 2012 - September 2012
Coventry Health Care April 2010 - April 2012
National Government Services, Wellpoint January 2006 - July 2009
Empire Medicare Services December 2001 - January 2006
Empire Medicare Services December 1999 - December 2001
XACT Medicare Services, Highmark January 1993 - December 1999
Skills
Process Improvement, Health Insurance, Medicare, Business Process..., HIPAA, Medicare Part D, Training, Leadership
Education
Kelly School of Business, Indiana University 2006 — 2007
Strategic Leadership
Harrisburg Area Community College 1985 — 1987
Business Communications
Cumberland/Perry Vocational School 1975 — 1976
n/a, Health Occupations
Saggezza March 2013 - Present
1World Sync August 2012 - March 2013
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas January 2012 - June 2012
Alcatel-Lucent May 2011 - October 2011
Coventry Health Care November 2010 - March 2011
Wells Fargo Bank November 2009 - November 2010
Cognizant Technology Solutions 2006 - March 2009
AT&T 2006 - 2009
Manpower March 2005 - November 2006
Batuta Inc. November 2004 - March 2005
Skills
Testing, Software Project..., SDLC, Requirements Analysis, Vendor Management, PMP, Agile Methodologies, Integration, Project Management, Visio, Telecommunications, Software Development, Process Improvement, Leadership, User Acceptance Testing, Management, Test Planning, Business Analysis, Quality Assurance, Software Documentation, System Testing, Team Management, IT Strategy, Quality Center, Project Planning, Analysis, Agile Project Management
Education
Sonawala
Sonawala
Sonawala
Northwestern University
MS, EE and Computer Science
DeVry University 1983 — 1985
BSEET, Electrical and Electronics Engineering
Gujarat University 1977 — 1979
MSc, Physics
CareFirst BlueCross BlueShield December 2011 - Present
Kaiser Permanente October 2009 - December 2011
Coventry Health Care April 2002 - October 2008
Rewards Plus of America October 2000 - April 2002
Channel Point December 1999 - October 2000
United Healthcare September 1995 - December 1999
CIGNA May 1988 - September 1995
Skills
Claim, Medicare, Risk Management, Program Management, Financial Analysis, Insurance, Employee Benefits, Healthcare, Leadership, Budgets, Strategy, Process Improvement, Negotiation, Brokers, Account Management, P&L Management, Sales Operations, Customer Service, Management, Vendor Management, Performance Management, Proposal Writing, Analysis, Finance, Business Development, Health Insurance, Strategic Planning, Executive Management, Managed Care, Underwriting, Marketing
Education
Harvard Law School
Executive Program
Loyola University of Chicago - Graduate School of Business
Finance For Executives
University of Hartford
BS, Marketing
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2014 - Present
Aetna June 2013 - February 2014
Coventry Health Care July 2012 - June 2013
Coventry Health Care March 2012 - July 2012
Healthation, Inc. May 2008 - January 2012
Rapid Solutions Group January 2008 - May 2008
Rapid Solutions Group April 2007 - December 2007
AberCon, Inc October 2006 - February 2007
AberCon, Inc. August 2005 - September 2006
Skills
Business Analysis, SDLC, Management, Healthcare, Project Management, Implementation..., Software Development, Software Project..., Process Improvement, Cross-functional Team..., Testing, Databases, Software Documentation, Business Process, HIPAA, Analysis, Organizational Structure
Education
Illinois Institute of Technology 1981 — 1985
BS
Coventry Health Care May 2006 - Present
Skills
Visio, Process Improvement, SDLC, Vendor Management, Business Analysis, Green Belt
Education
Harrisburg Area Community College
Associate of Science (A.S.), Computer Information Services
Aetna Investigative Sr, Medicare Parts C and DAetnaApril 2014 - Present
Coventry Health Care, an Aetna Company February 2013 - April 2014
Coventry Health Care April 2007 - February 2013
Safeguard Services, LLC (a Medicare Program Safeguard Contractor) November 2005 - April 2007
Amerigroup April 2002 - November 2005
Empire Medicare Services October 1998 - March 2001
Skills
Fraud Detection..., Medicare, Health Insurance, Fraud, Managed Care, Private Investigations, Medicaid, ICD-9, Insurance, Claim
Education
Indiana University of Pennsylvania
Bus Ed
University of Phoenix-Harrisburg Campus
Health/Health Care Administration/Management
UPMC Health Plan November 2009 - Present
Coventry Health Care December 2008 - November 2009
Equitable Resources June 2008 - October 2008
Direct Energy July 2005 - June 2008
Axcera July 1999 - September 2004
Control Chief Corporation September 1997 - May 1999
Dresser Manufacturing Division April 1994 - July 1997
US Navy September 1986 - September 1989
Skills
Access, SharePoint, SQL, Data Analysis, Program Management, Budgets, Analysis, Business Process..., Forecasting, Financial Analysis, Visio, Strategy, Operations Management, Strategic Planning, Telecommunications, Leadership
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 2004 — 2005
Masters, Management Information Systems (MIS)
Saint Bonaventure University 1994 — 1997
MBA, Business Administration
Grove City College 1990 — 1994
Bachelors, Business Administration
Coventry Health Care, an Aetna Company March 2015 - Present
Coventry Health Care September 2011 - March 2015
Coventry Health Care May 2008 - September 2011
Hannibal LaGrange College September 2004 - May 2008
Skills
Website Development, Website Updating, SharePoint, Microsoft Office, Presentation Development, Strategic Leadership, Microsoft Excel, Microsoft Word, Sales, Management, Team Leadership, Insurance, Customer Service
Education
University of Phoenix 2010 — 2012
Master's in Business Administration, Business
Hannibal-Lagrange College 2004 — 2008
Bachelor in Science, Business Administration with emphasis in Marketing
Advance Pharmaceuticals November 2014 - Present
Advanced Pharmacy November 2011 - Present
Lonestar August 2011 - May 2012
Coventry Health Care September 2004 - February 2010
PharMerica September 1996 - July 2004
Skills
Medication Therapy..., Pharmaceutical Industry, Community Pharmacy, Pharmacy Practice, Patient Counseling, Healthcare, Clinical Pharmacy, Prescription, Pharmacy Automation, Clinical Pharmacology, Pharmacy Benefit..., Pharmacy, Immunization, Pharmacists, Compounding, Training, Pharmacoeconomics
Education
Houston Community College 1994 — 1998
Pharmacy
EISENHOWER HIGH, HOUSTON COMMUNTY COLLAGE 1991 — 1994
VCE February 2011 - Present
Baxter Healthcare December 2008 - November 2010
Coventry Health Care February 2006 - December 2008
Banyan Capital Management 2005 - 2006
GMT- Hedge Fund 2004 - 2005
Wells Fargo Home Mortgage 2000 - 2003
Skills
Customer Service, Human Resources, Management, Sales, Lotus Notes, Time Management, Administrative..., Invoicing, Payroll, Policy, Travel Arrangements, Outlook, Microsoft Excel, PowerPoint, System Administration, Leadership, Strategy, Vendor Management, Process Improvement
Education
Gwinnett Technical College 1998 — 2000
AAT, Business Management
The University of Georgia
CareFirst BlueCross BlueShield August 2007 - Present
Coventry Health Care October 2001 - June 2003
PA Department of Community and Economic Development September 1999 - October 2001
Highmark Blue Cross Blue Shield December 1976 - February 1999
XACT Medicare Services, Highmark 1976 - 1998
Education
HACC, Central Pennsylvania's Community College 2000 — 2004
Business Management
Weber State University 1971 — 1972
Journalism
Coventry Health Care March 2007 - Present
Yellowbook September 2004 - March 2007
Capitol Bancorp March 2003 - July 2004
Hilton Scottsdale 2000 - 2001
Skills
Spanish
Education
Illinois College 1996 — 2000
Bachelors, International Studies and Spanish
BCBSNC April 2013 - Present
BCBSNC April 2010 - April 2013
Turnkey Benefits July 2008 - January 2010
Coventry Health Care April 2005 - June 2008
Skills
Healthcare, Managed Care, Insurance, Employee Benefits, Health Savings Accounts, Health Insurance, Pharmacy Benefit..., Management, Medicare, Disability Insurance
Education
Indiana University Bloomington 1996 — 2000
Management
Quality Patient Centered Services September 2012 - Present
PRN Home Health Services February 2012 - November 2012
Coventry Health Care March 2010 - February 2012
Skills
Utilization Management, Managed Care, Medicare, Healthcare, Case Managment, Nursing, Healthcare Management, Healthcare Information..., Hospitals, Behavioral Health, EMR, EHR, Clinical Research, Software Documentation, Process Improvement, Informatics, Access, Motivational..., Cerner, Operational Efficiency, HIPAA, Medicaid
Education
Pennsylvania College of Technology 2008 — 2009
Associate's degree in Applied Sciences, Registered Nursing/Registered Nurse
Harrisburg Area Community College
Coventry Health Care April 2013 - Present
Idealforce LLC July 2011 - September 2012
Magellan Health Services January 2006 - December 2010
Texas Department of State Health Services March 1997 - December 2005
Indiana Prevention Resource Center May 1996 - March 1997
Skills
Program Evaluation, Systems Analysis, Community Development, Data Analysis, Analysis, MS Project, SAS programming, Problem Solving, Statistical Design, Cost Reduction/Avoidance, Cost/Value Analysis, Logic/Scientific..., Management Reporting, Data Processing..., Data Warehousing, Database Design, Data Mining, Customer Service &..., Government Contracting, Operations Analysis, Process Design &..., Project Management, Conceptual Design, Conducting Experiments, Higher Mathematics, Expressing Complex..., Process Development, Optimization, Technical Consulting, Client Relationship..., Client Technical Support, Customer Presentations, Customer Needs Analysis, Trend Analysis, Public Speaking, Document Management, Productivity Management, Senior Staff..., Programming/Coding, Software Customization, Legislative..., SME for Court..., Epidemiology, Biostatistics, Teaching, Management, Strategic Thinking, Statistics, Medicaid, SQL
Education
Indiana University Bloomington 1995 — 1997
MPH, Public Health
University of California, Davis 1984 — 1988
PhD, Plant Physiology
Iowa State University 1982 — 1984
MS, Botany
Ithaca College 1978 — 1982
BA, Biology, minor Physics
Master Gohring's Tai Chi and Kung Fu
First Degree Black Sash, Tai Chi (Yang Form)
Coventry Health Care 2008 - Present
DST Health Solutions 2006 - 2008
Amisys Synertech 2004 - 2006
Amisys Synertech 2001 - 2004
Amisys Synertech 1998 - 2000
Highmark Blue Shield 1995 - 1998
Highmark Blue Shield 1993 - 1995
Highmark Blue Cross Blue Shield 1987 - 1990
Skills
Health Insurance, Process Improvement, Claim, Leadership, Health Policy, Managed Care, Medicaid, Medicare, HIPAA, Healthcare Information..., Healthcare, Vendor Management, Insurance, Team Building, Strategic Planning, Provider Relations, Management, Healthcare Management, Healthcare Industry, HMO, Data Analysis, Customer Service, Call Centers, Budgets, Business Analysis
Education
HACC, Central Pennsylvania's Community College
Penn State University
Vatica Health February 2014 - Present
Windsor Health Group August 2012 - January 2014
Windsor Health Plan February 2012 - January 2014
Outcomes Health Information Solutions July 2010 - February 2012
Coventry Health Care April 2007 - December 2009
Humana September 2003 - March 2007
Skills
Healthcare, Compliance, Insurance, Strategic Planning, Operations Management, Analysis, Budgets, Business Analysis, Change Management, Contract Negotiation, Employee Relations, Health Insurance, Healthcare Management, Process Improvement, Program Management, Recruiting, Risk Management, Strategy, Team Building, Training, HIPAA, Leadership, Managed Care, Management, Medicaid, Medicare, Mergers, Mergers
Education
University of Virginia School of Medicine 1984 — 1988
MD
Harvard University 1981 — 1984
BA, Biochemistry
Coventry Health Care August 2001 - March 2010
First Health, CCN Managed Care, Inc. October 1998 - March 2010
CCN Healthcare PPO October 1990 - March 2010
First Health 1990 - 2009
CCN 1998 - 2003
CCN Managed Care, Inc/ First Health (Coventry Health) 1998 - 2003
Coventry Health Care November 1990 - October 1998
CCN Managed Care December 1992 - September 1997
Skills
Health Insurance, Managed Care, Healthcare, Medicare, Microsoft Word, Sales, Process Improvement, Administrative..., Customer Service, Customer Satisfaction, Marketing, Training, Employee Benefits, Insurance, Team Building, Leadership, Account Management
Education
University of Phoenix 2008 — 2011
BSB/A, Business Administration
University of Phoenix 2002 — 2004
Bachelor of Science, Business Administration, 3.70 GPA
Grossmont College 1967 — 1969
El Capitan High School 1963 — 1967
Coventry Health Care October 1997 - Present
Rite Aid December 1995 - October 1997
Fox's Market January 1991 - December 1995
Skills
Health Insurance, Leadership, Managed Care, Process Improvement
Education
Penn State University 1988 — 1991
Bachelor of Science (BS), Accounting
Harrisburg Area Community College 1986 — 1988
Bachelor of Business Administration (B.B.A.), Accounting
LabCorp June 2013 - Present
LabCorp October 2012 - June 2013
LabCorp May 2011 - October 2012
Coventry Health Care December 2008 - February 2011
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Windows Services, Customer Service, Organizational..., IT Service Management, Insurance, Medical Billing, Data Analysis, Databases, Database Design, Computer Hardware, Computer Repair, Health Insurance
Education
Guilford Technical Community College 2015 — 2017
Associate’s Degree, Computer Programming, 4.0
Orange High School 2002 — 2006
High School Diploma
GNC April 2015 - Present
II-VI Incorporated November 2012 - April 2015
Coventry Health Care May 2012 - November 2012
NEP Broadcasting, LLC June 2011 - May 2012
HJ Heinz June 2008 - April 2011
ESB Bank May 2004 - June 2008
Skills
Employee Relations, Process Improvement, Performance Management, Strategic Planning, HRM Direct, ADP, Kenexa, Silk Road, Organizational..., Succession Planning, Excel, PowerPoint, Corporate Communications, Community Relations, Event Management, Meeting Management, 401k, Remote Team Management, Microsoft Excel, Ceridian, Recruiting, Microsoft Word, Employee Benefits, Training, Leadership, Interviews, Personnel Management, ADP Payroll, Human Resources, Onboarding
Education
Grove City College 2000 — 2004
B.S., Business/Communication
De La Torre Prosthetics and Orthotics January 2015 - Present
Footprint Orthotics LLC January 2015 - Present
Susquehanna Valley Prosthetics and Orthotics Inc. June 2010 - November 2014
Coventry Health Care November 2007 - May 2010
Nationwide Insurance June 2002 - November 2007
Skills
Healthcare, Medical Terminology, Medical Coding, Healthcare Management, Accounts Receivable, Data Entry, Medical Records, ICD-9, Medicaid, Customer Service, Insurance, Invoicing, Leadership, Telephone Skills, Hospitals, Microsoft Word, Outlook, Medical Billing, Microsoft Office, Health Insurance, Office Management, Access, HIPAA, Claim, Administrative..., CPT, Medicare
Education
Harrisburg Area Community College 1997 — 2000
Associate's degree, Business Administration and Management, General
West Perry Sr. High School 1991 — 1995
Diploma, College Prep.
Express Rehab Equipment/Rehabiliation, Inc. June 2002 - Present
Coventry Health Care 1998 - 2002
Skills
Sales Management, Claim, Workers Compensation, Managed Care, Medical Devices, Account Management, Insurance, Healthcare, Orthopedic, Microsoft Office
Education
Hinds Community College 1990 — 1992
Pima Community College 1987 — 1988
Aetna April 2014 - Present
Aetna May 2013 - April 2014
Coventry Health Care December 2006 - May 2013
Destiny Health June 2003 - December 2006
Fireman's Fund Insurance Company January 2000 - June 2003
Hartford Insurance Company September 1999 - December 1999
State Farm May 1999 - September 1999
State Farm May 1998 - May 1999
Skills
Underwriting, Insurance, Commercial Insurance, Health Insurance, Property & Casualty..., Reinsurance, Liability, Brokers, Legal Liability, Sales, Employee Benefits, Disability Insurance, New Business Development, Medicare, Finance, Customer Service
Education
Illinois State University 1994 — 1998
Bachelor of Health Science, Health Information Management
Highmark Inc. June 2015 - Present
Highmark Inc. October 2010 - June 2015
DST Health Solutions 2007 - 2009
LifeMasters Supported SelfCare 2005 - 2006
Coventry Health Care 2003 - 2005
Keystone Health Plan Central 1999 - 2003
Skills
Health Insurance
Education
HACC, Central Pennsylvania's Community College
Certificate, Paralegal studies
Lebanon Valley College
Bachelor of Science, Health Care Management
Penn State University
Master of Health Administration
Project Management Consulting 2011 - Present
PMI OPM CoP 2009 - Present
PMI Chicagoland July 2006 - June 2015
Daugherty Business Solutions 2011 - 2012
Coventry Health Care 2002 - October 2011
Witham Consulting 1997 - 2002
Health Innovators LLC 1999 - 2001
Magenic Technologies 1997 - 1999
Microsoft 1993 - 1997
CNA Insurance 1987 - 1993
Skills
PMO, PMP, SDLC, Process Improvement, PMI, Application Development, Resource Management, Program Management, Project Portfolio..., MS Project, Project Planning, Certified Project..., Visio, Change Management, Software Development, Integration, Project Management, Leadership, IT Strategy, Quality Assurance, Strategy, Project Delivery, Vendor Management, IT Management, Software Project..., Business Process..., Business Process, Microsoft Project
Education
PMI LIMC 2009 — 2010
LIMC alumni, Leadership
University of Phoenix 2000 — 2004
MBA, Information Technology
Indiana State University 1971 — 1977
BS, Philosophy and Psycology
Aetna November 2013 - Present
Coventry Health Care September 2006 - September 2013
ABRAXIS PHARMACEUTICAL PARTNERS June 2005 - November 2005
Lucent Technologies February 1986 - August 2003
Alcatel-Lucent 1987 - 2000
Skills
Project Management, Visio, SDLC, Requirements Gathering, Process Improvement, Software Development, Analysis, Data Warehousing, Project Planning, Business Requirements, Leadership, ERP, Requirements Analysis, Vendor Management, Testing
Education
Illinois Institute of Technology 1982 — 1985
M.S., Computer Science
University of Rajasthan
Bachelor's degree, Zoology/Animal Biology
Delphi of TeamHealth March 2015 - Present
MixBoi Productions/Dead Level Entertainment January 2011 - Present
Community Living Alternative, VA November 2012 - August 2013
Coventry Health Care November 2011 - December 2011
MorningSide House of Ellicott City June 2010 - 2011
Skills
Administration, Community Outreach, Customer Service, Healthcare, Healthcare Management, Human Resources, Medicine, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, System Administration, Telephone Skills, Therapists, Time Management, Treatment, Vital Signs, Patient Safety, Medical Terminology, HIPAA
Education
Kaplan University-Davenport Campus 2013 — 2015
Masters of Science, Health Education, GPA 3.67
Grand Canyon University 2009 — 2011
Bachelors, Health Science and concentration in Advanced Patient Care
SJA Healthcare Strategies January 2012 - Present
BioMarker Strategies April 2007 - December 2011
Coventry Health Care January 2001 - March 2007
Hill and Knowlton 1999 - 2001
NJ Department of Health & Senior Services 1994 - 1998
Skills
Medicaid, Healthcare, Start-ups, Government, Hospitals, Medicare, Health Policy, Commercialization, Health Insurance, Public Affairs, Legislative Relations, Medical Devices, Fundraising, Personalized Medicine, Program Management, Biotechnology, Oncology, Legislation, Venture Capital, Business Development, Corporate Development, Health Economics
Education
Hamilton College 1978 — 1982
Bachelor of Arts (B.A.), Public Policy
Aetna April 2014 - Present
Coventry Health Care November 2003 - April 2014
Keystone Health Plan Central July 2001 - November 2003
Skills
Insurance, Health Insurance, General Insurance, SAS, Actuaries, VBA, Financial Risk, Brokers, Liability
Education
Lebanon Valley College 1999 — 2001
Bachelor of Science (B.S.), Mathematics
Harrisburg Area Community College 1997 — 1999
Associate of Science (A.S.), Actuarial Science
OptumInsight December 2012 - Present
CIGNA September 2011 - June 2012
CIGNA September 2008 - September 2011
Coventry Health Care February 2007 - August 2008
Hennepin Faculty Associates 2003 - 2006
Hewitt Associates 2000 - 2003
Skills
Business Analysis
Education
Grinnell College 1996 — 2000
Bachelor's degree, Economics
Mounds Park Academy
UnitedHealthcare June 2012 - Present
Univita Health Inc March 2007 - Present
Coventry Health Care April 2010 - January 2012
UNC Health Care August 2008 - April 2010
UnitedHealth Group April 2005 - August 2008
High Point Regional Health System July 2003 - April 2005
MedStaff January 1999 - January 2003
Skills
Documentation, Microsoft Office, Healthcare, Auditing, Citrix, VPN, Contract Negotiation, Compliance, Risk Management, Medical Coding, Coding Standards
Education
Guilford Technical Community College 2002 — 2003
Associate of Arts and Sciences (A.A.S.), Nursing
Encore Unlimited, LLC January 2013 - Present
Encore Unlimited, LLC October 2009 - Present
Coventry Health Care November 1994 - October 2009
Skills
Ergonomics, Job Analysis, Vocational..., Career Counseling, Case Managment, Disability Management, Insurance, Medical Case Management, Employee Benefits, Expert Witness, Psychology, Program Development, Case Management, Rehabilitation...
Education
Illinois Institute of Technology 1992 — 1994
Master's degree, Vocational Rehabilitation Counseling/Counselor
Loyola University Chicago 1987 — 1992
BS, Biology and Psychology
PPG Industries June 2013 - Present
PPG Industries August 2012 - June 2013
Coventry Health Care April 2012 - August 2012
Tyco International January 2011 - May 2012
Tyco International July 2007 - January 2011
MaxQ Technologies January 2004 - July 2007
MaxQ Technologies December 2002 - January 2004
Skills
ERP, Visual Basic, Customer Relations, Process Improvement, SQL Server, Treasury Management, Crystal Reports, SQL, Oracle R12 Financials, CompTIA A+ Certification, SharePoint, Project Planning, Teamwork, Organization, Close Attention to..., Windows Server, Windows, Microsoft Excel, Microsoft Visio, Microsoft Reporting..., Database Design, Microsoft InfoPath, Microsoft Dynamics SL, SDLC, User Acceptance Testing
Education
University of Connecticut 2006 — 2010
Masters, Business Administration
Grove City College 1998 — 2002
Bachelor of Science, Business / Computer Systems Management
Centers for Medicare & Medicaid Services December 2014 - Present
Centers for Medicare & Medicaid Services July 2014 - December 2014
Centers for Medicare & Medicaid Services November 2010 - December 2014
Centers for Medicare & Medicaid Services February 2009 - November 2010
The Hilltop Institute January 2008 - January 2009
Coventry Health Care July 2007 - January 2008
Centers for Medicare & Medicaid Services August 1999 - June 2007
Education
Harvard University, John F. Kennedy School of Government 1997 — 1999
MPP, Public Policy
University of Virginia 1991 — 1995
BA, Psychology
University of St. Andrews 1993 — 1994
History, Philosophy
Highmark May 2011 - Present
Coventry Health Care August 2006 - April 2011
Coventry Health Care 2005 - 2006
HealthAmerica 2002 - 2005
HealthAmerica January 1998 - January 2002
HealthAmerica 1998 - 2002
at HEALTHAMERICA January 1997 - January 1998
HealthAmerica 1997 - 1998
HealthAmerica 1996 - 1997
Skills
Sales, Marketing, Management, Leadership, Insurance, Health Insurance, Strategic Planning, Employee Benefits, Strategy, Managed Care, Negotiation, Healthcare, Account Management, Brokers, Underwriting
Education
Indiana University of Pennsylvania 1990 — 1993
Bachelor of Arts, Criminology
UnitedHealth Group July 2014 - Present
UnitedHealth Group January 2010 - June 2014
UnitedHealth Group January 2008 - December 2009
Coventry Health Care April 2007 - December 2007
Concentra May 2006 - March 2007
Concentra September 2004 - April 2006
Rexel October 2003 - August 2004
Citi August 2001 - September 2003
Citi May 2000 - August 2001
Citi May 1999 - April 2000
Skills
Process Improvement, Cross-functional Team..., Leadership, Healthcare, Program Management, Managed Care, Team Building, Strategic Planning, Health Insurance, HIPAA
Education
West Virginia University 1998 — 1999
Bachelor of Science Business Administration (B.S.B.A.), Accounting, Cum Laude
Hawaii Pacific University 1995 — 1998
Associate of Science (A.S.), Finance, Cum Laude
Real Property Analysts, INC April 2014 - Present
Real Property Analysts, INC June 2012 - April 2014
Coventry Health Care November 2007 - April 2011
LexisNexis August 2000 - August 2006
LexisNexis August 2000 - August 2006
Skills
Customer Service, Customer Experience, Business Analysis
Education
Hondros College 2011 — 2011
Real Estate Appraisal
Wright State University 1995 — 2006
B.A., Sociology
Örebro universitet 1998 — 1998
Cultural and International Studies
McKissock
CBHNP/PerformCare an AmeriHealth Caritas company. April 2013 - Present
Coventry Health Care September 2011 - April 2013
Coventry Healthcare Inc. April 2006 - September 2011
Coventry Health Care June 2004 - June 2006
Skills
SAS 9.2, SAS EG4, Medicare, Access, Excel, Windows, Process Analysis, Data Analysis, HIPPA, Complex Reporting, Health Insurance, Database Management, Data Warehousing, Internal Audit, Workers' Compensation..., Bill Review, Customer Service, SQL, Visual Basic, Database Admin, HIPAA, Managed Care, Medicaid, Medicare Part D, Microsoft Excel, Provider Relations, SAS, Healthcare, Insurance, Process Improvement
Education
HACC, Central Pennsylvania's Community College 1994 — 1997
Coventry Health Care ManagerFirst Health Services Corp2003 - Present
Education
Indian Institute of Technology, Bombay 1987 — 1991
Coventry Health Care October 2011 - Present
Education
HACC, Central Pennsylvania's Community College 2006 — 2009
Aetna December 2013 - Present
Coventry Health Care October 2008 - Present
Wolters Kluwer January 2001 - March 2008
Wolters Kluwer January 1996 - December 2000
Wolters Kluwer August 1986 - December 1995
The Coastal Corporation February 1985 - August 1986
Skills
Program Management, Cross-functional Team..., Visio, Software Development, Strategy, Project Management, Management, Outsourcing, Data Warehousing, Budgets, Business Requirements, Vendor Management, SharePoint, Business Intelligence, Business Analysis, Call Centers, Process Improvement, Requirements Gathering, Analysis, Strategic Planning, SDLC, Leadership, Project Planning, Requirements Analysis, E-commerce, IT Strategy, IT Management, Integration, Software Project..., ERP, Business Process, Databases, Business Process..., PMO, Software Documentation, Agile Project Management
Education
Houston Baptist University 1980 — 1985
Bachelor of Science, Computer Information Systems, Management
Management CV 2014 - 2014
Baltimore-Washington Financial Advisors 2011 - 2012
The Oakleaf Group 2010 - 2011
Fredie Mac 2008 - 2009
Coventry Health Care 2006 - 2008
USA Mobility 2004 - 2006
Duke Energy Corporation 2002 - 2003
Arthur Andersen, LLP 2000 - 2002
Maggart & Associates, PC 1994 - 1999
First Southern Trust Company 1993 - 1994
Skills
Tax Accounting, Financial Analysis, Corporate Tax, Financial Modeling, Financial Reporting, SEC filings, Due Diligence, Portfolio Management, Strategic Financial..., Finance, Investments, CPA, Sarbanes-Oxley Act, Valuation, US GAAP, Mergers & Acquisitions, Internal Controls, Mutual Funds, Tax, Business Valuation, Private Equity, Corporate Finance, Wealth Management, Asset Management, Hedge Funds, Accounting, GAAP, Managerial Finance, Auditing, Financial Accounting, Investment Management, Cash Management, Sarbanes-Oxley, Financial Services, Income Tax, High Net Worth..., Bloomberg, Restructuring, Asset Allocation, Equities, Alternative Investments, Financial Planning
Education
Haslam College of Business at the University of Tennessee 1992 — 1993
MAcc, Taxation
Haslam College of Business at the University of Tennessee 1988 — 1991
B.S, Accounting
Tullahoma High School 1984 — 1988
HS, College Prep
Washington University School of Medicine, Department of Surgery Business Services Organization June 2014 - Present
Coventry Health Care May 2012 - January 2014
The Rehabilitation Institute of St. Louis 2006 - 2011
Tenet Healthcare 2000 - 2006
Normandy Community Hospital 1997 - 2000
Skills
Onboarding, Applicant Tracking..., Employee Relations, Recruitment/Retention, Performance Management, Interviewing, Conflict Resolution, Hiring, PeopleSoft, Compliance, Compensation, Benefits, Coaching, FMLA, Talent Management, Deferred Compensation, Employee Benefits, Process Improvement, Human Resources, Leadership Development, Benefits Administration, Strategy, Interviews, Workforce Planning, Employee Engagement, College Recruiting, New Hire Orientations, Talent Acquisition, Career Development, Taleo, Labor Relations, Succession Planning, Recruiting, Management, Training, Leadership
Education
Greenville College
Bachelor of Applied Science (B.A.Sc.), Organizational Leadership
Parkland College
Associate of Science (A.S.), Business Marketing
ValueOptions, Inc.® June 2013 - Present
Coventry Health Care February 2012 - June 2013
Coventry Health Care August 2008 - February 2012
Care Improvement Plus January 2007 - August 2008
Georgia Division of Aging Services 2002 - 2006
Skills
Medicare, Managed Care, Health Insurance, Medicaid, Insurance, Healthcare, Healthcare Industry, HIPAA, Healthcare Consulting, Healthcare Management, Team Building, Medicare Part D, Long-term Care, Leadership, Strategic Planning, Brokers, Process Improvement, Customer Service, Claim, Disease Management, Healthcare Information..., Benefits Administration, Health Policy, Provider Relations
Education
Illinois State University
BS, Psychology
Spectrum Health December 2013 - Present
Norton Healthcare June 2011 - December 2013
Norton Healthcare May 2009 - June 2011
University of Louisville 2010 - 2011
Judson University 2007 - 2011
Geneva College May 2008 - February 2009
Coventry Health Care 2008 - 2009
Delnor Community Hospital 2005 - 2008
Judson University 2002 - 2005
Christianity Today International 2001 - 2002
Skills
Coaching, Leadership Development, Employee Relations, Conflict Resolution, Organizational..., Training, Instructional Design, Employee Benefits, Personnel Management, Human Resources, Onboarding, Microsoft Office, Employee Engagement, Performance Management, Benefits Administration, Healthcare, Team Building, Management
Education
Northern Illinois University 2005 — 2007
MBA
Indiana University - Kelley School of Business 1996 — 2000
BS, Business
Phoenix Contact USA December 2011 - Present
Coventry Health Care March 2001 - February 2010
Education
Paradigm Coding Services 2011 — 2011
Certification, Medical Coding
HACC, Central Pennsylvania's Community College 1999 — 2000
Paralegal
Aetna (formerly Coventry Healthcare Inc.) January 2014 - Present
Coventry Healthcare Inc January 2012 - December 2013
Coventry Healthcare Inc April 2007 - December 2011
Coventry Health Care July 2005 - April 2007
Coventry Health Care July 2001 - June 2005
Electronic Data Systems (EDS) August 2000 - July 2001
Electronic Data Systems (EDS) March 1997 - September 2000
Skills
Medicare, Process Improvement, Medicaid, Cross-functional Team..., Health Insurance, HIPAA, Managed Care, Healthcare Information..., Insurance, Healthcare, Vendor Management, Quality Assurance, Software Documentation, Enterprise Architecture, Medical Terminology, Visio, Quality Improvement, Leadership, Analysis, Management, Program Management, Employee Benefits, Healthcare Industry, Provider Relations, Requirements Gathering
Education
HACC, Central Pennsylvania's Community College 2003 — 2007
AXA Assistance October 2014 - Present
UIH Manager June 2013 - October 2014
Methodist Hospitals February 2012 - June 2013
Coventry Health Care January 2011 - October 2011
Clarian Health Partners August 2009 - January 2011
DHL December 2005 - February 2009
Honeywell / Intertec Consulting March 2005 - December 2005
BankOne October 2002 - March 2005
BancTec October 2000 - October 2002
DATACOM SCIENCE INC January 1999 - October 2000
Skills
PMO, Project Management
Education
DeVry University 2005 — 2007
B.S, Project Management
Harper College 1997 — 2000
A.A.S, Local Area Networks
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas July 2014 - January 2015
Aetna December 2013 - February 2014
Coventry Health Care March 2009 - December 2013
Pannier Corporation April 2008 - January 2009
Carle Foundation Hospital April 2007 - May 2008
Carle Clinic Association October 2003 - April 2007
Patterson Dental January 2001 - October 2003
Skills
Customer Service, Strategic Planning, Microsoft Office, Data Entry, Team Building, Medicare, HIPAA, Data Analysis, Processes Development, Troubleshooting, User Acceptance Testing, Organization, PowerPoint, Microsoft Excel
Education
Illinois State University 2000 — 2000
n/a
Coventry Health Care April 2008 - Present
Acxiom 2004 - 2008
Leo Burnett 1977 - 2002
Education
Illinois State University 1973 — 1977
B.S., Business Administration / Management Concentration
Department of Veterans Affairs May 2013 - Present
State of Minnesota October 2008 - May 2013
Illinois Division of Rehabilitation Services August 2007 - May 2008
United Cerebral Palsy of Greater Chicago February 2007 - May 2008
Coventry Health Care May 2007 - August 2007
Skills
Rehabilitation, Disabilities, Rehabilitation..., Assistive Technology, Vocational Evaluation, Vocational..., Service Coordination, Vocation, Workforce Development, Career Assessment, Job Search Strategies, Job Search, Case Managment, Career Counseling, Interviews, Social Services, Career Development, Job Coaching, Case Management, Interview Preparation
Education
Illinois Institute of Technology 2006 — 2008
MS, Rehabilitation Counseling
CareFusion September 2008 - Present
Coventry Health Care June 2007 - September 2008
The CBORD Group, Inc. May 2003 - June 2007
Skills
HL7, Healthcare, SQL, Integration, Windows, Healthcare IT, Process Improvement, Microsoft Office, SQL Server, Visio, Troubleshooting, Customer Service, Requirements Analysis, Business Analysis, Excel, Word, Testing, SDLC, Computer Hardware, Healthcare Information..., HIPAA, Data Analysis, Microsoft SQL Server, Project Management
Education
Indiana University of Pennsylvania 1998 — 2002
BS, Business Technology Support & Training
Coventry Workers' Comp Services June 2012 - Present
Coventry Health Care June 2007 - July 2012
First Health 2003 - 2007
Coventry Health Care May 1999 - June 2003
First Health 1991 - 1996
Eqicor/Cigna 1989 - 1991
Health Economics Corporation 1986 - 1989
Skills
Workers Compensation, Network Development, Provider Contracting, Managed Care, Case Management, Application Development, Program Implementation, Implementation Of..., Technology..., Certified Case Manager, Certified Workers Comp..., Case Managment, PPO, Medicare, Employee Benefits, Provider Relations, Health Insurance, HMO, HIPAA, Medicaid, Healthcare Industry, Disease Management, Health Policy, Healthcare Management, Healthcare Consulting, Utilization Management, Insurance, Pharmacy Benefit..., Healthcare Information...
Education
Harding University 1980 — 1982
BSN, Nursing, cum laude
Ohio Valley University 1978 — 1980
Associate of Science (A.S.), Pre-Nursing Studies, cum laude
Coventry Health Care 2002 - Present
First Health Corp 1994 - 2001
Skills
Visio, Process Improvement
Education
Illinois Institute of Technology
BS, Computer Science
PNC March 2015 - Present
Ciber November 2014 - January 2015
Eden Christian Academy November 2012 - June 2014
PNC December 2010 - November 2012
Coventry Health Care 2009 - 2009
PNC Financial Services Group 2008 - 2009
PNC Financial Services Group 2006 - 2008
PNC Financial Services Group 2005 - 2006
PNC Financial Services Group 1999 - 2001
Skills
Requirements Gathering, Process Improvement, SDLC, Business Analysis, Project Management, E-commerce, Web Content, End-user manuals, Process Writing, User Acceptance Testing, Vendor Management, ACH, Banking, Gap Analysis, Proposal Writing, Online Help Development, Procedural Manuals, Procedural Documentation, Reference Manuals, Content Development, Treasury Management, Call Center, Software Documentation, Databases, SharePoint, Requirements Analysis, Software Project...
Education
Indiana University of Pennsylvania 1991 — 1995
Bachelor's Degree, Communications
USI Insurance Services October 2013 - Present
Coventry Health Care June 2007 - October 2013
CIGNA Healthcare 2004 - 2007
Sagamore Health Network 2002 - 2004
Principal Financial Group 2001 - 2002
Maxicare Indiana 1998 - 2001
Wausau Insurance 1987 - 1998
Skills
Health Insurance, Insurance, Employee Benefits, Managed Care, Health Savings Accounts, Disability Insurance, Underwriting, Brokers, Life Insurance, Account Management, Strategic Planning, Healthcare, Health Care Reform, Self-funded, Strategic Relationships, Customer-focused Service, Sales, New Business Development, HMO, PPO, Term Life Insurance, Claim, Provider Relations, Group Insurance, Flexible Spending..., Reinsurance, Claims Management, 401k, Pharmacy Benefit..., Open Enrollment, Disease Management, Group Medical, Retirement, Sales Management, COBRA, Workers Compensation, Health Policy, Commercial Insurance, Medicare Part D
Education
Indiana University - Kelley School of Business 1982 — 1987
Bachelor's degree, Business Administration, Management and Operations
FAA January 2013 - Present
MAXIMUS June 2011 - October 2012
Human Capital Consulting & Publishing, LLC November 2009 - August 2011
Fannie Mae January 2007 - December 2008
Coventry Health Care April 2004 - January 2007
The Washington Post September 2000 - April 2004
American Chemical Society 1997 - 2000
Skills
Benefits, Mergers, Employee Benefits, Benefits Administration, Compensation, HRIS, Executive Compensation, Employee Relations, Performance Management, Financial Mgmt, Corporate Communications, Deferred Compensation, Executive Coaching, Strategic Planning, Executive Pay, Leadership, Talent Acquisition, Workforce Planning, Strategy, Payroll, Compensation & Benefit, Human Resources, Talent Management, Organizational..., Recruiting, Mergers & Acquisitions, Personnel Management, Outsourcing, Employee Engagement, Management, Analysis, Program Management, Policy, Leadership Development, Budgets, Onboarding, Labor Relations, Succession Planning, Organizational..., Vendor Management
Education
University of Pennsylvania - The Wharton School 1994 — 1997
CEBS, Benefits
Hamilton College
BA, Government
Syracuse University - Maxwell School
MPA, Public Finance
HealthStream November 2008 - Present
Coventry Health Care 2006 - October 2008
Skills
Healthcare Information..., Process Improvement, Accounting, Healthcare, Payroll, Internal Controls, Sarbanes-Oxley Act, Financial Analysis, Financial Reporting
Education
Harding University 1999 — 2001
Aetna January 2014 - Present
Coventry Health Care 2007 - December 2013
Coventry Health Care 2006 - 2008
ITxM 2001 - 2006
Skills
ETL, Business Intelligence, Informatica, SQL, Data Warehousing, Microsoft SQL Server, Oracle, Databases, Data Analysis, OLAP, Business Analysis, Cognos, Data Modeling, SDLC, Database Design, Visio, Data Warehouse..., Data Marts, Unix, Software Project..., Netezza, Data Architecture, Agile Methodologies, SharePoint, Database Administration, Analytics, Cubes
Education
Grove City College 1997 — 2001
BS, Computer Information Systems
City of Champaign January 2013 - Present
Coventry Health Care July 2007 - January 2013
SUPERVALU September 2005 - July 2007
Clifton Gunderson LLP 2004 - 2005
Skills
Microsoft Office, GAAP, Auditing, Accounting, Customer Service, Budgets, Financial Analysis, Financial Reporting, CPA
Education
Illinois State University 2002 — 2004
Double Bachelors, Financial Accounting & Finance
Reed Elsevier November 2007 - Present
Sierra Networks September 2005 - June 2007
Coventry Health Care July 2003 - September 2005
Turnkey Computers 1999 - 2000
Skills
Windows Server, Servers, Microsoft Exchange, Group Policy, Software Installation, Operating Systems, Disaster Recovery, VPN, Troubleshooting, Technical Support, Windows XP, Active Directory
Education
University of Phoenix 2011 — 2013
Associate of Arts (A.A.), Information Technology
Heald College 2001 — 2002
Networking Technology
Aetna November 2013 - Present
Coventry Health Care 2005 - 2013
Coventry Health Care 2005 - 2013
Skills
Market Analysis, Competitive Analysis, Accountable Care..., Sales, Sales Process, Project Management, Healthcare, Health Reimbursement..., Flexible Spending..., Employee Training, Employee Benefits, Benefits Administration, Benefits Negotiation
Education
University of Notre Dame 1992 — 1994
Master of Business Administration (M.B.A.), Marketing and Human Resources
Indiana University Bloomington 1982 — 1986
B.A., Telecommunications
Coventry Health Care October 2007 - Present
Dominion Medical Management January 2002 - September 2007
Dominion Medical Management 2002 - 2007
Intellinex 1999 - 2001
Ernst & Young 1987 - 2001
Education
Indiana State University 1976 — 1980
Mitchell International May 2012 - Present
Coventry Health Care May 2003 - May 2012
Concentra 2003 - 2005
Skills
Managed Care, Workers Compensation, Utilization Management, Certified Case Manager, Disease Management, Utilization Review, Case Managment, Medicare, Healthcare, Medical Case Management, Nursing, Recruiting, Medicaid, Healthcare Management, Disability Management
Education
Idaho State University 1987 — 1991
BS, Nursing
WRHS 1974 — 1977
Coventry Health Care January 2006 - Present
Windsor Health Plan 2011 - 2012
Cigna 2000 - 2002
McLeod Health 1999 - 2000
New York City Department of Health and Mental Hygiene 1998 - 1999
Skills
PPO, Network Administration, Provider Relations, Medicare, HMO, Network Development, Health Insurance, Managed Care, Medicaid, Credentialing, Insurance, Healthcare Consulting, CPT, Medical Terminology, Workers Compensation, Medicare Part D, Physicians, Revenue Cycle, Utilization Management, HIPAA, Healthcare, Process Improvement, Healthcare Management, Provider Networks, Provider Network..., Healthcare Industry, Claim, Health Policy, Healthcare Information..., Provider Education, Medical Billing, Pharmacy Benefit..., Physician Relations, Practice Management, Medicaid Managed Care, ICD-9, Quality Improvement, Hospitals, Healthcare Analytics, Revenue Cycle Management, Medical Coding, EMR
Education
Hofstra University 1994 — 1995
MA, Health Administration
South Carolina State University 1989 — 1991
BS, Business Management
Holy Trinity High School
Employer Plan Services Inc. April 2013 - Present
Parallon Business Solutions December 2012 - April 2013
CVS Pharmacy October 2012 - November 2012
HealthFirst TPA June 2008 - October 2011
Coventry Health Care May 2007 - June 2008
Aon Hewitt January 2005 - January 2007
Eckerd 1999 - 2002
Skills
Pharmacology, Medical Terminology, Managed Care, Microsoft Office, Medicare/Medicaid..., Medicare Advantage, Medicare Part D, Microsoft Word, Microsoft Excel, HIPAA, Benefits Administration, Pharmacy Benefit..., Health Insurance, COBRA, ICD-9, Claims Resolution, Eligibility, Prescription Drugs, Prescription, Call Center, Customer Service, Prior Authorization, Healthcare
Education
Houston Community College 2010 — 2012
Associate in Arts, Business Administration and Management, General, 3.87
EES Allied Health Careers 1995 — 1995
Pharmacy Technology Certificate, Pharmacy Technology
Stephen F. Austin State University 1990 — 1993
Accounting and Business/Management
Mid America Computer Company July 2012 - Present
Coventry Health Care July 2007 - July 2009
Mutual of Omaha May 1997 - June 2007
Lincoln Benifit Life Insurance / Allstate Insurance August 1996 - May 1997
Mutual of Omaha January 1991 - August 1996
Skills
COBOL, TSO, SQL, Requirements Analysis, Mainframe, Microsoft SQL Server, Analysis, VB.NET, Process Improvement, Systems Analysis, XML
Education
Institute of Computer Science LTD 1988 — 1989
Computer programing
Hastings College 1972 — 1976
Bachelor of Arts, Business Administration/ Economics
Holdrege High School 1969 — 1972
College prep
Amerigroup October 2012 - Present
Coventry Health Care November 2009 - October 2012
Coventry Health Care of Kansas, Inc October 2007 - November 2009
Coventry Health Care October 2004 - November 2007
Blizzard McCarthy and Nabors September 2001 - September 2004
CIGNA Healthcare September 1999 - July 2001
Skills
Compliance, Medicare, Healthcare, Managed Care, Insurance, Health Insurance, Customer Relations, Policy Analysis, Health, Nursing, Negotiation, Risk Management, Documentation, Strategic Planning, Administration, Process Improvement, Microsoft Office, Excel, Research, Supervisory Skills, Leadership, Disease Management, Medicare Part D, Policy, Utilization Management, HMO, Provider Relations, Network Development, Medicaid, Healthcare Industry, Medicaid Managed Care, PPO, Health Care Reform, Quality Improvement, Microsoft Excel
Education
Park University 2008 — 2010
MHL, Masters in Health Care Leadership
South Texas College of Law 1998 — 2001
JD, Law
Houston Baptist University 1989 — 1992
BSN, Nursing
Information Resources, Inc. May 2011 - Present
Coventry Health Care April 2007 - May 2011
Midas International July 2006 - April 2007
CNA Insurance June 2005 - August 2005
Skills
Accounting, General Ledger, Auditing, Account Reconciliation, Analysis, Management, Risk Management, Forecasting, Investments, Financial Analysis, Banking, Leadership, Financial Modeling, Cash Management, Finance
Education
Indiana University Bloomington 2002 — 2006
Bachelor of Science in Public Affairs, Public Financial Management
Lake Park
Coventry Health Care May 2003 - Present
Education Assistance Corporation, Stoplift & AMP October 2000 - December 2012
Education & Assistance Corp., Vocational Services Program October 1999 - May 2003
Skills
Vocational..., Case Management, Vocational Counseling, Expert Witness, Job Analysis, Career Assessment, Motivational..., Mediation, Analysis, Report Writing, Debriefing, Workers Compensation, Dual Diagnosis, Screencasting, Customer Service, Disability Management, Mentoring, Strong Interest..., Social Security..., Labour Market Research, Job Search Support, Case Managment, Presentations, Microsoft Office, Transferable Skills, Vocation, Career Counseling, Medical Case Management, Treatment, Resume Writing, Rehabilitation, Job Search Strategies, Quality Assurance, Job Search, Workforce Development, Training, Vocational Evaluation, Social Services, Career Development, Disabilities, Rehabilitation...
Education
Hofstra University 1995 — 1998
Masters, Counseling
State University of New York College at Oneonta 1991 — 1995
BA, Psychology, Philosophy
Graydon Healthcare Vice PresidentGorman Health GroupAugust 2009 - January 2012
Coventry Health Care 2009 - 2009
XL Health Corporation 2007 - 2009
WellPoint 2006 - 2007
PacifiCare Health Systems 2001 - 2006
Skills
Medicare, Healthcare Management, Healthcare, Health Insurance, Managed Care, Medicaid, Medical Management, Provider Contracting, HMO, Network Development, Mergers, Strategic Planning, Hospitals
Education
University of Michigan 1981 — 1983
MHA, Hospital Administration
Gustavus Adolphus College 1971 — 1975
BA
DeVry Inc. 2012 - 2013
Coventry Health Care May 2008 - June 2009
Convergys June 2000 - November 2007
convergys 2000 - 2007
LINC Capital May 1995 - April 2000
Skills
Certified Project..., Microsoft Office 2003, SharePoint, Live Meeting, Risk Management, Analysis
Education
Illinois State University
BS, Economics
North Central College
Dual Masters Program In Progress, MIS / MBA
Aetna December 2013 - March 2014
Coventry Health Care August 2007 - December 2013
PHICO Insurance 1976 - 2007
Skills
Subpoenas, Legal Research, Corporate licenses, Insurance, Corporate Governance, Legal Documents, Legal Assistance, Health Insurance, Employee Benefits, Property & Casualty..., Healthcare, Medicare, Litigation Support, Legal Writing, Meeting Planning
Education
Harrisburg Area Community College 2008 — 2011
Asssociate Degree, Paralegal Studies
Allegheny Health Network June 2014 - Present
FedEx Ground February 2014 - June 2014
Coventry Health Care July 2012 - January 2014
Coventry Health Care October 2007 - July 2012
EDMC November 2006 - October 2007
Coventry Healthcare April 2004 - October 2006
Thermofisher Scientific 2001 - 2004
Skills
Citrix, VMware, Active Directory, Windows Server, Servers, Provisioning, Cisco UCS, Windows Server 2003, EMC VNXe, Troubleshooting, Information Security, Infrastructure, Technical Support, XP, System Administration, Disaster Recovery, Citrix Metaframe, Windows XP, System Deployment, Cisco Technologies, SharePoint, VMware ESX
Education
Howard Community College 2003 — 2004
NA, IT
Aetna June 2012 - Present
Coventry Health Care November 1999 - June 2012
Pinnacle Heatlh System November 1998 - February 2000
Skills
Medicare, Medicaid, Health Policy, HMO, Managed Care, Nursing, Utilization Management, Disease Management, Provider Relations, Medical Terminology, PPO, CPT, Healthcare, Medical Billing, Network Development, Hospitals, Employee Benefits, HIPAA, HCPCS, Healthcare Consulting, Process Improvement, Medical Coding, Credentialing
Education
University of Phoenix 2011 — 2014
Bachelor's degree, Health/Health Care Administration/Management
Harrisburg Area Community College 1993 — 1997
RN, Associates in Nursing
The Academy of Medical Arts and Business 1987 — 1988
CRMA, Medical Assistant
Coventry Health Care December 2012 - Present
Coventry Health Care October 2010 - Present
McDonough Holland & Allen PC October 2006 - October 2010
Skills
IT BA in Health Care
Education
Illinois State University
BS, Marketing
DST Health Solutions October 2014 - Present
Aetna April 2013 - October 2014
Coventry Health Care December 2012 - April 2013
Coventry Healthcare June 2012 - December 2012
Coventry Healthcare August 2011 - June 2012
Coventry Healthcare January 2010 - January 2011
Coventry Healthcare January 2006 - January 2010
Coventry Healthcare January 2005 - January 2006
Coventry Health Care May 2000 - November 2005
HealthSouth Rehab Hospital January 1994 - January 1997
Skills
SOX, Audit, Internal Controls, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Office..., Medicare Part D, Medicare Advantage, CMS, Quality Auditing, External Audit, Medicare Secondary Payor, Supervisory Experience, Auditing, Data Analysis, Cross-functional Team..., Sarbanes-Oxley Act, Medicare, Process Improvement, HIPAA, Policy, Training, Analysis, Software Documentation, Leadership, Health Insurance, Insurance, Managed Care, Business Analysis, Vendor Management, Management
Education
HACC, Central Pennsylvania's Community College 1996 — 1997
English and Psychology
Coventry Health Care, an Aetna Company 2013 - Present
Coventry Health Care September 1999 - May 2013
HealthCare COMPARE April 1993 - August 1999
R.R. Donnelley & Sons Company May 1989 - March 1993
Skills
Requirements Gathering, Requirements Analysis, Process Improvement, Health Insurance, Employee Benefits
Education
Hope College
Immaculate Conception/St. Jude Catholic Church May 2014 - Present
Vaco 2015 - 2015
Vaco 2015 - 2015
University of Virginia Medical Center December 2010 - September 2012
Coventry Health Care October 2007 - March 2010
Dominion Medical Management 2002 - 2007
EY 1988 - 2001
WSBT-TV 1979 - 1987
Skills
Healthcare Information..., Healthcare, Software Documentation, Management, Business Analysis, Databases, SDLC, Training, HIPAA, Process Improvement, Leadership, Testing, Business Process, Vendor Management, Access, Technical Recruiting, Strategic Planning, Healthcare Management, Business Intelligence, EHR, Talent Acquisition, Customer Service, Applicant Tracking...
Education
Indiana State University 1976 — 1979
Radio TV Film
Indiana State University 1976 — 1979
Telecommunications
Coventry Health Care, an Aetna Company May 2012 - Present
Coventry Health Care January 2004 - March 2010
Coventry Health Care March 2002 - January 2004
Coventry Health Care October 2000 - March 2002
Great West Life Assurance October 1999 - September 2000
Great-West Healthcare September 1996 - September 1999
Skills
Employee Benefits, Training, PowerPoint, Health Insurance, Call Centers
Education
Houston Community College 1986 — 1987
Fashion Design and Merchandising
Coventry Health Care, an Aetna Company July 2012 - Present
Kohl's Department Stores August 2010 - January 2012
Coventry Health Care December 2005 - March 2010
Amysis Synertech Incorporated January 2004 - December 2005
EarthLink Business January 2003 - December 2003
United States Postal Service January 2000 - January 2003
Coventry Health Care, an Aetna Company June 1999 - December 2000
Education
Harrisburg Area Community College 1994 — 1995
General Studies
Shippensburg University of Pennsylvania 1993 — 1994
Elementary Education and Teaching
Tamara's Photography & Design, LLC July 2009 - Present
Tamara's Photography& Design, LLC July 2009 - Present
Monsanto September 2013 - April 2014
Bethesda Health Group January 2012 - October 2012
Bethesda Health Group, Inc January 2012 - October 2012
Coventry Health Care December 2006 - August 2007
Coventry Health Care November 2006 - August 2007
Parkcrest Orthopedic August 2004 - November 2006
Skills
Nonprofits, Leadership, Photography, Human Resources, Microsoft Excel, Program Management, Time Management, Insurance, Photoshop, Event Planning, Workers Compensation, Customer Service, Strategic Planning, Microsoft Office, Event Management
Education
Webster University 2013 — 2015
Businesses Administration, Human Resources Management
Harris-Stowe State University 2009 — 2012
Bachelor of Science in Business Administration, Management, 3.0
St. Louis Community College at Forest Park 2008 — 2009
Associate in Arts Business Administration, Management, 3.0
BMC Software July 2012 - Present
Universal American July 2008 - July 2012
Coventry Health Care May 2007 - July 2008
Skills
Avaya, Cisco Call Manager, VoIP, Cisco Technologies, Call Centers, Telephony, ACD, Voice Mail, Routing, Call Logging, Cabling, Software Installation, T1, Workforce Management, ASA, BMC Remedy, Management, Modular Messaging, Audix, NICE Call Recording, Access, Project Planning, Call Center, Outsourcing, Software Documentation, Customer Service, Quality Assurance, Business Requirements, Outlook, Requirements Analysis, Business Analysis, SharePoint, MS Project, Quality Management, Telecommunications, Leadership, Data Analysis, Microsoft Excel, Team Leadership, SQL, Operations Management, IVR, Avaya Technologies
Education
Houston Community College 1996 — 2000
No, Computer Science, B
Lilbaklava's Boston Terriers 2005 - Present
Coventry Health Care December 1997 - 2005
Skills
Microsoft Word, Microsoft Excel, Marketing Communications, Business Development, Photoshop, Operations Management
Education
Harrisburg Area Community College 1989 — 1992
Associate's degree, Marketing
Coventry Health Care April 2010 - Present
Education
Illinois State University
Bachelor of Applied Science (BASc), Accounting
Coventry Health Care October 2011 - Present
The University of Texas Health Science Center at Houston January 2010 - October 2010
Mercer September 2009 - September 2010
Aon Hewitt October 2007 - February 2008
Skills
Employee Benefits, Interviews, Human Resources, Payroll, Program Management, Customer Service, Insurance, Research, FMLA, Government, Health Insurance, Managed Care, Process Improvement, Call Centers, Open Enrollment
Education
Houston Community College 2012 — 2015
Associate of Science (AS), Petroleum Technology/Technician
Yates High School 2000 — 2004
HS Diploma
Coventry Health Care May 1989 - Present
Coventry Health Care, an Aetna Company 2013 - 2014
Dynamic Rehabiltiation Services January 1984 - May 1989
Central Rehab Assoc August 1981 - December 1983
Skills
Workers Compensation, Disability Management, Medical Case Management, Utilization Review, Claim, Claims Management, Insurance, Utilization Management, Health Insurance, Managed Care, Employee Benefits, Provider Relations, Customer Service
Education
Gwynedd-Mercy College 2010 — 2012
Associate's degree, Nursing
Temple University 1980 — 1981
Master's degree, Counseling Psychology
Penn State University 1976 — 1980
Bachelor's of Science, Rehabilitation Education
HealthAmerica SupervisorCoventry2008 - Present
Coventry Health Care 2008 - 2011
Education
HACC, Central Pennsylvania's Community College 1996 — 1998
Prudential Financial (Jacobson Staffing) October 2013 - Present
Kaiser Permanente (Jacobson Staffing) August 2012 - August 2013
Coventry Health Care June 1999 - August 2011
GROUP HEALTH PLAN, INC April 1994 - June 1999
AMERICAN UNION INSURANCE CO April 1985 - July 1993
State Farm Insurance Companies April 1984 - April 1985
Skills
Disability Insurance, PPO, Health Insurance, HMO, Underwriting, Analysis, Training, Employee Benefits, Workers Compensation, Insurance, Claim, Life Insurance, Term Life Insurance, New Business Development, Brokers, HIPAA, Universal Life, Health Savings Accounts, Management, Managed Care, Medicare, Policy, Property & Casualty...
Education
Illinois State University 1977 — 1981
Social Work
HEALTH INSURANCE ASSOCIATION OF AMERICA
Program
Illinois State University
Bachelor of Science, Social Work
HCSC 2006 - Present
Blue Cross and Blue Shield 2006 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas 2006 - Present
Coventry Health Care 1992 - 2006
Skills
SDLC, Vendor Management, SQL, Business Analysis
Education
Illinois State University 1979 — 1984
Bachelor of Applied Science (B.A.Sc.), Accounting and Business/Management
Aetna May 2013 - Present
Coventry Health Care April 2006 - May 2013
IFMC August 2003 - April 2006
Ciber April 1996 - July 2003
Highmark April 1994 - April 1996
Skills
Cognos, Data Warehousing, Data Modeling, ETL, Business Intelligence, Microsoft SQL Server, SQL, Oracle, Data Analysis, SAS
Education
Penn State University 1992 — 1993
Bachelor of Science, Computer Science
Harrisburg Area Community College 1990 — 1991
Associate's degree, Mathematics and Computer Science
Computer School of Technology 1988 — 1989
Diploma, Computer Programming
Aetna July 2015 - Present
Aetna January 2014 - Present
Coventry Health Care April 2008 - December 2013
Skills
SSIS, Crystal Reports, Data Modeling, SharePoint, Business Intelligence, Data Warehousing, Project Management, Databases, Business Objects, Cognos, Informatica, T-SQL, Microsoft SQL Server, Visio, ETL, SQL, Business Analysis, Oracle, SSRS, SDLC, VBA, Data Warehouse..., Teradata, Unix, Software Project..., Requirements Analysis, Requirements Gathering, Netezza, OBIEE
Education
Illinois Institute of Technology
Master's degree
Tyler Technologies June 2014 - Present
Grand Canyon University June 2012 - June 2014
Carrington College April 2011 - April 2012
Brown Mackie College January 2011 - April 2011
Kaplan College August 2009 - January 2011
Coventry Health Care April 2008 - June 2009
Coventry Health Care June 2007 - April 2008
Tempe Elementary District No.3 October 2004 - June 2007
Tempe Elementary School District April 2002 - October 2004
S&M Moving Systems October 2000 - April 2002
Skills
Customer Service, Microsoft Word, Admissions, Event Planning, Microsoft Office, Staff Development, Leadership, Coaching, Higher Education, PowerPoint, Research, Strategic Planning, Training, Human Resources, Recruiting, Team Leadership, Employee Relations
Education
Grand Canyon University 2013 — 2014
Master of Science (M.S.), Leadership
Keller Graduate School of Management of DeVry University 2011 — 2013
Master with HR concentration, Business, 3.82
Western International University 2003 — 2006
Bachelor, Business with Minor in Management, 3.69
Chestnut Family Health Center December 2014 - Present
Coventry Health Care September 2006 - January 2009
Coventry Health Care March 2003 - September 2006
Skills
Associate Life and..., Review of medical..., Previous hospital staff..., Pre-existing claims..., Raising 4 children, Creative, Medical Records, Hospitals, Provider Relations, Medical Billing, Healthcare, Medicaid, Customer Service, Managed Care, Network Development, Medicare, Health Policy, HMO, PPO, NCQA, Utilization Management, Healthcare Industry, Credentialing, Health Insurance
Education
Bloomington School of Practical Nursing
Licensed Practical Nurse
Illinois State University
WellCare August 2013 - Present
Texas Home Health 2011 - Present
Coventry Health Care July 2012 - May 2013
Anderson Merchandisers July 2011 - August 2012
Staples April 2009 - August 2010
Conn's June 2007 - December 2008
Skills
Microsoft Office, Customer Service, Grant Writing, Accounts Receivable, Home Health Agencies, Health Insurance, General Insurance, Sales, Medicare
Education
University of Texas at Tyler 2012 — 2014
Master of Business Administration (MBA), Health/Health Care Administration/Management
Texas Southern University 2009 — 2011
Bachelor of Science (B.S.), Health Administration
Houston Community College 2007 — 2009
Associate of Arts (A.A.)
Aetna October 2013 - Present
Coventry Health Care May 2007 - October 2013
Danka Office Imaging June 2003 - May 2007
Skills
Corporate Communications, Intranet, Internal Communications, Microsoft Excel, Access, SharePoint, Newsletters, Microsoft Office, Software Documentation, Requirements Gathering, Outlook, Content Management, Analysis, Process Improvement, Media Relations, Strategic Communications, Health Insurance, Impromptu, Reporting & Analysis, Databases, Marketing Communications, Business Analysis, Social Media, Editing, Data Analysis, Call Centers, Project Management
Education
Stanly Community College 2002 — 2002
Internet Technologies, 4.0
Guilford Technical Community College 2000 — 2001
Information Systems and Network Administration / Internet Technologies, 3.74/4.0
Coventry Health Care July 2008 - Present
Skills
Microsoft Excel, PowerPoint
Education
Harrisburg Area Community College 1994 — 1997
Associate's degree, Criminal Justice and Corrections
Kirkland & Ellis LLP October 2008 - Present
Coventry Health Care 2007 - 2008
Andrew Corporation 2000 - 2007
Education
Indiana University Bloomington 1995 — 1999
Bachelor of Science (BS), Telecommunications Engineering
Coventry Health Care August 2006 - Present
DuBois Regional Medical Center February 2004 - August 2006
DuBois Regional Medical Center September 2000 - February 2004
Skills
Contract Negotiation, Financial Analysis, Healthcare Reimbursement, Provider Network..., Provider Relations, Performance Improvement, Medical Cost Containment, Quality Improvement, Patient Centered..., Compliance, Regulatory Requirements, Health Insurance, Medical Coding, Medical Terminology, Medical Billing, Medical Practice..., Medical Practice..., Healthcare Analytics, Healthcare improvement, Quality Auditing, Process Improvement, Benefits Administration, Benefits Design, Laboratory Medicine, Policy Writing, Employee Benefits, Legal Research, Strategic Partnerships, Key Account Management, Project Coordination, Contract Management
Education
Indiana University of Pennsylvania
Bachelor of Science (B.S.), Medical Technology
St. Francis University
Master of Arts (M.A.), Human Resources Management/Personnel Administration, General
Coventry Health Care
Skills
Managed Care, Disease Management, Healthcare Management, Hospitals, Claim, Health Policy, Insurance, Health Insurance, Healthcare Information..., Healthcare, Workers Compensation, Medicare, Utilization Management, HMO, Medicaid, Medicare Part D, Provider Relations
Education
Indiana University of Pennsylvania 1973 — 1978
Bachelor's Degree, Registered Nursing/Registered Nurse
Coventry Health Care April 2013 - Present
SECCO Inc. August 2008 - April 2013
Palm Beach Spray Tan, LLC. June 2006 - May 2009
Mikasa 2005 - 2006
Skills
Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Research, PowerPoint, Public Speaking, Team Building, Event Planning, Strategic Planning, Marketing, Employee Relations, HVAC, Public Relations, Bartending, Editing, Fundraising, FileMaker, Navigator, IDX, Pegasus, S.I.R, Phone Quality
Education
Kaplan University 2013 — 2015
Bachelor's degree, Health/Health Care Administration/Management
Capital Area Bartending 2012 — 2012
Certified
Harrisburg Area Community College 2006 — 2008
General Studies, General
East Pennsboro Area High School 2002 — 2006
Optum February 2011 - November 2012
Coventry Health Care February 2008 - May 2010
UnitedHealth Group 2003 - 2008
Skills
Staff Development, Leadership Development, Management Consulting, Cross-functional Team..., Curriculum Development, Curriculum Assessment, Nursing Education, Nursing Management, Executive Management
Education
Liberty University 2011 — 2013
Bachelor of Science in Nursing (B.S.N.) (Summa Cum Laude), Nursing, 4.0
Hannibal-Lagrange College 1987 — 1989
Associate of Science (A.S.) Nursing, Registered Nurse
Health Sciences Institute
Chronic Care Professional (C.C.P.) Health Coach
Edward Hospital September 2005 - Present
Coventry Health Care October 1994 - September 2005
Skills
Crystal Reports, Clarity Reports, SQL, Data Analysis, SQL Server Management..., Business Analysis, Functional..., Data Modeling, Erwin, User Documentation, End User Training, Development & delivery..., Meditech, NPR Report Writing, Data Extraction
Education
Indiana State University
Bachelor's degree, Communications
The Conley Finanical Group @ Crane Agency January 2010 - Present
Coventry Health Care March 2005 - June 2010
Welsch, Flatness & Lutz, Inc. January 2002 - March 2005
Skills
Employee Benefits, Account Management, Brokers
Education
Indiana University Bloomington 1994 — 1998
Bachelor of Arts (B.A.), Sociology
Hazelwood East High School 1989 — 1993
Optum August 2013 - Present
Coventry Health Care 2012 - 2013
Coventry Health Care 2009 - 2012
Aetna 2005 - 2009
Skills
Health Insurance, Insurance, Actuarial Consulting, Employee Benefits, Process Improvement, Financial Analysis, Risk Management, Microsoft Excel, Product Development, Loss Reserving, Benefits Design, Underwriting, Automated Underwriting..., Actuarial Science, VBA, Access, Life Insurance, Data Analysis, Financial Modeling
Education
Indiana University East
The University of Georgia