Coventry Health Care
Industry: Health insurance company
DescriptionCoventry Health Care, Inc. is a diversified national insurer in the United States. Based in North Bethesda, Maryland, Coventry operates health plans, insurance companies, network rental and workers’ compensation services companies. Headquarters: Maryland, United States Number of employees: 14,400 (Jan 2013) Founded: 1986 Subsidiaries: First Health Group Corp., Parent organization: Aetna
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Coventry Health Care Employees
Coventry Health Care November 2010 - Present
Skills
Employee Benefits, Sales, Customer Retention, Health Insurance, Insurance, Account Management, Managed Care, Customer Service, Cold Calling, New Business Development, Brokers, Sales Presentations, Team Building, Claim, Management, Underwriting, Life Insurance, Medicare
Education
Bloomsburg University of Pennsylvania 2003 — 2007
Business Administration and Management, General
SunGard April 2010 - Present
Coventry Health Care May 2007 - April 2010
Acxiom January 2007 - May 2007
Convergys 1991 - 2007
Skills
PMP, SDLC, Project Management, PMO, Process Improvement, ITIL Foundations v3, ITIL Service Transition, Project Portfolio..., Program Management, Resource Management, Software Project..., Infrastructure Project..., Vendor Management, Requirements Gathering, Requirements Analysis, Serena SSM, Serena SBM, MS Project, SharePoint, ITIL, Software Documentation, Project Delivery, Agile Methodologies, Change Management, Testing, Integration, Governance
Education
Boston University 2005 — 2007
MSPM, MS in Project Management
North Central College 1984 — 1988
BA, Political Science, American History
UnitedHealthCare February 2015 - Present
United Healthcare October 2012 - February 2015
Independent Contractor September 2011 - January 2012
Coventry Health Care September 2006 - May 2011
Coventry Health Care October 2004 - August 2006
Blue Cross Blue Shield of Massachusetts October 2001 - September 2004
Blue Cross Blue Shield of Massachusetts June 1998 - September 2001
Blue Cross Blue Shield of Massachusetts December 1995 - June 1998
The Balcor Company 1988 - 1995
Alexander, Aronson, Finning & Co., P.C. June 1984 - December 1987
Skills
Network Development, Contract Negotiations, Staff Management, Provider Relations, Financial Analysis, Issues Resolution, Operational Assessment, HMO
Education
University of Illinois at Chicago 1988 — 1993
MBA, Strategic Management, Finance
Bentley College 1980 — 1984
B.S, Accounting
Coventry Health Care 2005 - Present
Dell October 2005 - October 2009
Medical Staffing Network 2004 - 2005
Western Southern Financial Group 2002 - 2003
Novant Health 1987 - 2002
Skills
Managed Care, Healthcare, Home Care, Hospitals, Medicare, Healthcare Management, Clinical Research, EMR, Nursing, Case Managment, Utilization Review, Patient Safety, HIPAA, Pediatrics, Acute Care, Inpatient, Critical Care, Informatics, Healthcare Consulting, Healthcare Information..., EHR, Disease Management, Medicaid, Utilization Management, Health Education, Long-term Care, Health Insurance, Medical Records, Palliative Care, Cpr Certified, Quality Improvement, Rehabilitation, Telemetry, Physician Relations, Public Health, Nursing Management, Registered Nurses, BLS, Patient Education, Patient Advocacy, Wound Care, Medication..., Medical/Surgical, Nursing Education, Elder Care, Certified Case Manager, Medical Case Management, Medical Terminology, Medical Billing, Healthcare Industry
Education
Forsyth Technical Community College 1997 — 1999
Internet Technology, Cisco, A+, Microsoft Engineering Certificate 2000, Programing Basics, Web Design
Bluefield State College 1994 — 1997
Registered Nurse
Hinton High School 1970 — 1974
Tufts Health Plan January 2013 - Present
Coventry Health Care July 2004 - January 2013
Skills
Customer Service, Strategic Planning, Crystal Reports, Financial Analysis, Insurance, Microsoft Excel, Claim, Social Media, Process Improvement, PowerPoint, Change Management, Health Insurance, Project Management, Invoicing, Analysis, Financial Reporting, SQL, Forecasting, Business Analysis, Data Analysis, Outlook
Education
Bentley University 2000 — 2004
Finance, General Business, Finance
Everett High School 1996 — 2000
CASA Kane County September 2014 - Present
Cura Surgical April 2014 - September 2014
Clients First Business Solutions April 2012 - October 2013
Piper Jordan March 2011 - September 2011
Scholastic Books, Inc August 2010 - March 2011
Coventry Health Care 2001 - 2007
Skills
Managed Care, Health Insurance, Medicare, Healthcare Industry, Provider Relations, Team Building, Process Improvement, Account Management, Contract Negotiation, Management, Strategic Planning, Sales, Customer Service, Employee Benefits, Healthcare, Leadership, Insurance, Customer Retention, Analysis
Education
Aurora University 1973 — 1978
Bachelor of Science, Applied Behavioral Science
College of DuPage
Associate of Arts (A.A.), Human Services and Corrections
Aetna December 2006 - Present
Coventry Health Care December 2006 - August 2013
GE Healthcare 2006 - 2006
IDX Systems 1992 - 2006
Skills
Software Development, SDLC, Healthcare Information..., Agile Methodologies, Software Project..., Integration, Visio, SQL, Requirements Analysis, Business Intelligence, Microsoft SQL Server, Requirements Gathering, SharePoint, Enterprise Architecture, Systems Analysis, Scrum, Databases
Education
Boston University 1987 — 1990
MS, Computer Information Systems
University of the Philippines 1982 — 1987
BS, Mathematics
Concise Consulting Services, LLC May 2013 - Present
Universal Health Care, Inc. October 2011 - April 2013
WellCare Health Plans, Inc. June 2009 - June 2012
Concise Consulting Services, LLC. December 2006 - June 2009
Coventry Health Care March 2004 - October 2005
Blue Cross of Northeastern PA October 2002 - February 2004
ACE Ltd. July 1999 - May 2002
CIGNA 1986 - 1999
Skills
Program Management, Integration, HIPAA, SDLC, Business Process..., Visio, Business Analysis, Process Improvement, Insurance, Health Insurance, Vendor Management, SharePoint, Systems Analysis, Business Intelligence, Project Management, Requirements Gathering, Healthcare, Software Documentation, Six Sigma, Software Development, Software Project..., Property & Casualty..., Financial Services, Information Technology, Project Team Management, Managed Care, Management, Medicare, Access, Business Process..., Medicaid, Change Management, Requirements Analysis, Healthcare Information..., Policy, Team Building, Leadership, Healthcare Industry, Healthcare Consulting, Analysis, Outsourcing, Cross-functional Team..., PMO, Business Process, Project Portfolio..., Business Requirements, Quality Assurance, Testing, Data Analysis, IT Strategy
Education
Drexel University 1997 — 2000
MSIS
Temple University
BS
Boston University 1996 — 1997
Project Management Training
University of South Florida 2012 — 2012
Certificate
PMI Tampa Bay 2013 — 2013
PMP Certification
ITIL v3 Foundation Self Study 2014 — 2014
ITIL v3 Foundation - Certification Expected June 2014
Aetna December 2014 - Present
Aetna September 2013 - Present
Coventry Health Care January 2013 - Present
Universal Health Care November 2010 - January 2013
HealthMarkets June 2009 - July 2010
HealthMarkets October 2008 - June 2009
HealthMarkets December 2006 - October 2008
Universal American 2004 - 2006
Universal American 2002 - 2004
Assurant 1991 - 2001
Skills
Health Insurance, Provider Relations, Medicare, Insurance, Managed Care, Claim, Medicaid, Underwriting, Process Improvement, Healthcare, Business Process..., Long-term Care, Employee Benefits, Leadership, Program Management, HIPAA, Change Management, Operations Management, Management, Medicare Part D, Strategy, New Business Development, Team Building, Outsourcing, Vendor Management, HMO, Team Leadership, Project Management, Policy, CRM, Healthcare Consulting, Risk Management, Call Centers, Business Process, Healthcare Industry, Executive Management, Health Policy, Budgets, Utilization Management, Disease Management, Network Development, PMO, Project Planning, Claims Management, Mergers & Acquisitions
Education
Barry University 1997 — 1999
MBA, MIS (Management Information Systems)
Barry University 1992 — 1995
BS, Business Administration
Thrivent Financial October 2013 - Present
United States Army Reserve May 2012 - Present
Coventry Health Care November 2012 - August 2013
Skills
Leadership, PowerPoint, Public Speaking, Community Outreach, Event Planning, Microsoft Office, Microsoft Excel, Facebook, Social Media, Microsoft Word, Non-profits, Critical Thinking, Customer Service, Photoshop, Research, Marketing, Marketing Communications, Marketing Strategy, Personal Finance
Education
Azusa Pacific University 2008 — 2012
Bachelor of Business Administration (B.B.A.), 3.86
Coventry Health Care Inc. 2011 - 2013
Coventry Health Care 2011 - 2013
Coventry Healthcare 2004 - 2009
Education
Baker College of Allen Park
Health Information Technology
MDU Resources Group, Inc. May 2011 - Present
Insomniacs Computers, LLC August 2006 - Present
Coventry Health Care October 2002 - May 2011
Skills
Windows 7, CompTIA Network+, Active Directory, Windows Server, Laptops, Workstations, Microsoft Certified..., Citrix, Troubleshooting, Computer Hardware, Microsoft Office, Project Management, Microsoft Excel, Process Improvement, Antivirus, System Deployment, Microsoft Exchange, System Administration, Windows, Microsoft Servers, CompTIA A Certification, Enterprise Architecture, Microsoft Office 2007, Customer Service, Windows XP, Help Desk Support, Printers, Blackberry, Network Administration, Networking, Enterprise Security, Virtualization, Cisco Technologies, Server Administration, Ghost Imaging, Dell PowerEdge Servers, Terminal Server, Firewalls, VPN, IPSec, PPTP, FTP, ICMP, IPv6, IPv4, TCP/IP, UDP, NAT, SMTP, Remote Desktop
Education
Bismarck State College 1999 — 2001
Associate of Science (A.S.), Computer Support Specialist
Hays Companies April 2011 - Present
Coventry Health Care March 2009 - April 2011
Coventry Health Care August 2006 - March 2009
Skills
Health Insurance, Employee Benefits, Underwriting, Insurance, Open Enrollment, Brokers, General Insurance, COBRA, Disability Insurance, Benefits Administration, Health Savings Accounts, Life Insurance, Managed Care, 401k, Commercial Insurance, Medicare
Education
The University of Kansas 2001 — 2006
Bachelors of Science, Health Information Management
Avila University 2007 — 2009
Masters of Business Administration, Finance
Aetna October 2014 - Present
Coventry Health Care September 2003 - October 2014
Aetna May 1993 - September 2003
Skills
Problem Solving, Data Analysis, Project Management, Leadership Development, Motivated self-starter, Customer Oriented, Staff Development, Strategic Planning, Budget Forecasts, Inventory Management, Business Coaching, Business Process..., Program Implementation, Adaptability, Network Development, Provider Relations, Insurance, Account Management, Healthcare, Managed Care, Health Insurance, Leadership, Management
Education
Bismarck State College 1986 — 1987
Interstate Business College
GENEX Services, Inc. October 2013 - Present
Baptist Health Louisville June 2012 - Present
Norton Healthcare January 2013 - October 2013
Manageability 2011 - January 2013
Coventry Health Care 2008 - 2011
Genex 2001 - 2008
Jewish Employcare 1998 - 2001
Floyd Memorial Hospital 1991 - 2000
Floyd Memorial Occupational Health 1996 - 1998
Skills
Microsoft Office..., Cpr Certified, Certified Case Manager, Work Well Independently, Organized self-starter, Healthcare, Utilization Review, Medical Case Management, Patient Advocacy, Disease Management, Nursing, Registered Nurses, Medicare, Managed Care, Triage, BLS, Case Managment, Case Management
Education
Bellarmine University 1987 — 1990
Bachelors Nursing, Nursing
Health Partners of Philadelphia March 2009 - Present
Schaller Anderson of Arizona/ Aetna December 2006 - April 2008
Coventry Health Care 2003 - 2004
Presbyterian Health Plan 2000 - 2003
Blue Cross of NE Pennsylvania 1997 - 2000
PhyCor 1996 - 1997
Blue Cross Blue Shield of Utica Watertown 1995 - 1996
Wellcare Management Group 1994 - 1995
Skills
Process Improvement, Credentialing, Strategic Planning, Leadership, Management, Medicaid, Managed Care, Medicare, Network Development, Provider Relations, Strategy, Project Management, Negotiation, Talent Acquisition, Talent Developer, Turn Around Management, Provider Network..., Health Insurance, Healthcare, Healthcare Information..., Hospitals, HIPAA, Physicians, Insurance, Revenue Cycle, PPO, Contract Negotiation, Medicaid Managed Care, Medicare Advantage, Healthcare Management, Analysis, HMO
Education
Leadership Philadelphia 2013
State University of New York at Binghamton
BS
Union College
Aetna/Coventry Workers' Comp Services February 2013 - Present
Coventry Health Care December 2011 - February 2013
Coventry Health Care April 2005 - December 2011
DLA Piper November 2003 - December 2004
Latham & Watkins June 1997 - August 1999
United States Department of Energy April 1996 - May 1997
Office of Senator Edward M. Kennedy January 1994 - March 1995
Skills
Regulatory Compliance, Compliance Management, Workers Compensation, Legislative Affairs, Risk Management, Federal Government, Managed Care, State Government, Regulatory Requirements, Congressional Affairs, HIPAA, Health Insurance, Employee Benefits, Health Policy
Education
The London School of Economics and Political Science 1999 — 2000
Master of Science, Economic Development Studies
Boston University
Bachelor of Arts, Political Science
AIG February 2015 - Present
AIG January 2013 - February 2015
AMN Healthcare August 2012 - January 2013
Coventry Health Care October 2011 - July 2012
Coventry Health Care September 2009 - October 2011
Ancillary Care Management August 2005 - November 2007
Ancillary Care Management August 2004 - August 2005
Skills
Customer Service, Excel, Word, Research, Claims, HIPAA, Insurance, Healthcare, Microsoft Office, Access, Outlook, Microsoft Word, Microsoft Excel, Claim, Analysis, Employee Benefits, Training, Software Documentation, Coaching, Project Management, Management, Policy, Data Analysis, Leadership, Leadership Development, Public Speaking, Program Management, Team Building
Education
Bellevue University 2000 — 2003
BS, Human Resource Mgnt
U.S. Department of the Treasury November 2012 - Present
H&R Block December 2011 - April 2012
MetLife August 2011 - October 2011
Coventry Health Care September 2010 - January 2011
Mead Johnson Nutritionals April 1994 - March 2009
Mead Johnson Nutritionals - Bristol Myers, Squibbb October 1991 - April 1994
Skills
Marketing, Leadership, Strategic Planning, Management, Team Building, Training, Public Speaking, Sales, Strategy, Coaching
Education
Avila University
Bachelor of Arts, Major: Biology / Microbiology; Minor: Chemistry
Penn Valley Junior College
Associate of Applied Science, Medical Laboratory Technician
ADP 2011 - Present
Coventry Health Care April 2010 - September 2011
AT&T July 2008 - April 2010
AT&T Mobility October 2005 - July 2008
Skills
Sales Process, Time & Attendance, Insurance, Benefits Administration, Retention Strategies, HR technology, Payroll, Compliance, OSHA, Sales Management, Cold Calling, B2B, Employee Benefits, Building Relationships, Sales, Leadership, Sales Operations, Process Improvement, Strategic Planning, Team Building, Training, Human Resources, New Business Development, Recruiting
Education
Austin Peay State University 2004 — 2006
BA, Communications
General Growth Properties November 2013 - September 2014
Cancer Treatment Centers of America September 2011 - November 2013
RR Donnelley March 2008 - September 2011
Coventry Health Care October 2006 - August 2007
Blue Cross Blue Shield Association 2007 - 2007
Central DuPage Hospital 2000 - 2002
Skills
Business Intelligence, Data Warehousing, PMP, IT Strategy, Healthcare Information..., ETL, Project Management, SQL, Data Integration, Disaster Recovery, Visio, Microsoft SQL Server, Business Process, Outsourcing, Systems Analysis, SDLC, Program Management, CRM, ITIL, Change Management, Requirements Gathering, IT Management, MS Project, Software Documentation, Oracle, Databases, Information Technology, Business Process..., Business Analysis, Requirements Analysis, Performance Management, Team Building, Vendor Management, Project Portfolio..., Data Modeling, PMO, Agile Project Management, Integration, Enterprise Architecture, Strategy, Software Project..., Process Improvement, SharePoint, Agile Methodologies, Resource Management, Business Objects, Solution Architecture, ERP, Database Design, Crystal Reports
Education
Benedictine University 2004 — 2005
MPH, MBA, Health Care Administration
Aetna July 2013 - Present
Coventry Health Care March 2011 - July 2013
Coventry Health Care August 2009 - March 2011
Coventry Health Care May 2007 - August 2009
Coventry Health Care March 2005 - May 2007
St. Alexius Medical Center December 2004 - March 2005
St. Alexius Medical Center March 2003 - December 2004
St. Alexius Medical Center January 2002 - March 2003
CellularOne January 1996 - January 2002
MedcenterOne Health Systems December 1995 - December 1996
Skills
Software Documentation, Training, SharePoint, Analysis, Quality Assurance, Human Resources, Data Entry, Payroll, Accounts Payable, Time Management, Accounts Receivable
Education
University of Mary 2010 — 2012
Bachelor's degree, Business/Concentration in Management
Bismarck State College 1994 — 1996
Associate of Arts (AA), Business
Ameriprise Financial Services, Inc. November 2014 - Present
Assurant Health November 2013 - April 2014
Northwestern Mutual August 2012 - March 2013
Student September 2009 - May 2012
Coventry Health Care May 2011 - August 2011
St. Joseph Central High School September 2010 - May 2011
Skills
Advanced Excel, Intermediate SAS and..., VBA, Access, Actuarial Science, SAS, Financial Analysis, Data Analysis, Analysis, Microsoft Excel
Education
Boston University 2009 — 2011
Master of Science, Actuarial Science
University of Massachusetts Amherst 2006 — 2009
Bachelor of Science, Applied Mathematics
Care1st Health Plan - Yes, its all about you. February 2014 - Present
MCG - Formerly Milliman Care Guidelines April 2006 - December 2013
Sharp Community Medical Group February 2005 - December 2005
Coventry Health Care May 2002 - July 2004
PROMINA Health System September 2001 - May 2002
Skills
Healthcare Information..., Guideline Development, Managed Care, Healthcare, Clinical Leadership, Health Insurance, Medicine, Pharmaceutical..., Leadership, Disease Management, Utilization Management, Medicare, Health Policy
Education
The Johns Hopkins University
MPH, Fellowship in Occupational Medicine
The George Washington University
Internal Medicine Residency Program
The Ohio State University College of Medicine
MD, Medicine
Boston University
Bachelor of Arts (BA), Biology
Children's Mercy Hospital October 2013 - Present
Children's Mercy Hospital October 2013 - Present
Children's Mercy Hospital February 2007 - October 2013
FirstGuard Health Plan September 2003 - November 2006
Coventry Health Care June 2000 - June 2003
Skills
Healthcare, Databases, Access, Customer Service, Microsoft Excel, Microsoft Word, Microsoft Office, Project Management, Hospitals, HIPAA, Process Improvement, Software Documentation, Healthcare Management, Program Management, Process Scheduler, Data Entry, Management, Healthcare Information..., EHR, EMR
Education
Avila University 2013 — 2016
Bachelor's of Science in Health Care Management, Health Care Management
Longview Community College 2009 — 2011
Associates In Arts
DeVry University-Missouri 2005 — 2006
General Studies
Birmingham YMCA November 2014 - Present
JDRF January 2011 - June 2014
Inverness Country Club June 2009 - September 2010
Coventry Health Care January 2008 - May 2008
Foundation Group, Inc. January 2006 - January 2008
Chadwicks Personal Training August 2004 - March 2007
Broadcast Music, Inc. (BMI) September 2005 - January 2006
Major Bob Music, Inc. May 2005 - August 2005
Skills
Personal Training, Exercise Physiology, Human Anatomy, Group Exercise, Nutrition, Health Education, Social Media Marketing, Marketing Communications, Event Management, Public Speaking, Fundraising, Public Relations, Volunteer Management, Nonprofits, Marketing Strategy, Leadership, Microsoft Office, Email Marketing, Strategic Planning, Corporate Development, Donor Management, Strategic Public..., Mechanical Licensing, Advertising, Facebook, Community Outreach, Editing, Research, Adobe Creative Suite, CRM, Newsletter Production, Mac OS, Photoshop, Logistics, Entrepreneurship..., Music Production, Royalties, WordPress, Convio, Intellectual Property, Constant Contact, Internal Communications, HTML, Philanthropy, Corrective Exercise, Event Planning
Education
National Academy of Sports Medicine (NASM), CPT 2014 — 2015
Certified Personal Trainer, Health and Physical Education/Fitness
University of Alabama at Birmingham 2010 — 2011
Master’s Degree, Accelerated Masters in Nursing Pathway and Clinical Research Management Certification
Belmont University 2003 — 2007
Bachelor’s Degree, Entrepreneurship/Marketing/Management
Belmont University 2003 — 2007
Kinesiology and Exercise Science
21 Day Sugar Detox Certified Coach
Certified Coach
Coventry Health Care February 2012 - Present
PNC July 2009 - February 2012
BNY Mellon October 2008 - April 2009
Giant Eagle April 2008 - October 2008
PNC Bank December 2007 - April 2008
Blue Cross Blue Shield of Michigan May 2006 - December 2007
Skills
Vendor Management, SDLC, Visio, PMP, Program Management, Integration, MS Project, PMO, Project Management, Risk Management, Change Management, Analysis, Testing, Management, Project Planning, Data Warehousing, Leadership, Oracle, Training, Business Requirements, Resource Management, Contract Management, Business Process..., Business Analysis
Education
Bangalore University 1975 — 1980
Bachelor of Engineering (BE), Chemical Engineering
SIT 1975 — 1980
Bachelor of Engineering (BE), Chemical Engineering
Coventry Health Care January 2010 - Present
Coventry Healthcare January 2006 - January 2010
Coventry Health Care January 2005 - January 2006
BAE Systems March 2002 - December 2004
BAE Systems July 2000 - March 2002
BAE Systems June 1999 - July 2000
BAE Systems December 1997 - June 1999
BAE Systems July 1996 - December 1997
Skills
Financial Analysis, Financial Reporting, Pricing Strategy, Process Improvement, Forecasting, Financial Modeling, Strategic Planning, Risk Management, Managerial Finance, Insurance, Acquisitions, Accounting, Budgets, Workers Compensation, Sarbanes-Oxley Act, PeopleSoft, Leadership, Analysis, Management, Executive Management, Finance
Education
Bentley University 1997 — 2000
Master of Business Administration (M.B.A.), Management
University of Massachusetts Lowell 1992 — 1996
Bachelor of Science, Accounting
Mutual of Omaha December 2009 - Present
Lincoln Financial Group September 2003 - June 2009
Coventry Health Care March 2001 - August 2003
Principal Financial Group December 1988 - February 2001
Skills
Insurance, Underwriting, Employee Benefits, Benefits, Health, Customer Service, Health Insurance, Customer Relations, Strategic Planning, Process Improvement, Word, Excel, Mentoring, PowerPoint, Team Building, Process Engineering, Public Speaking, Access, Change Management, Compliance, Dental, Disability Insurance, Problem Solving, Long Term Care, Coaching, Brokers, Cross-functional Team..., Claim, Fixed Annuities, Reinsurance, Critical Illness, Workers Compensation, Property & Casualty..., Whole Life, General Insurance, Long-term Care, Life Insurance
Education
Bellevue University 1999 — 2001
Bachelors of Science, Mangement
Spencer School of Business 1987 — 1988
Associates, Accounting & Finance
reminderXchange 2010 - Present
Integrated Prescription Solutions January 2010 - December 2010
Coventry Health Care April 2007 - March 2009
CorVel Corporation November 2004 - April 2007
Fair Isaac Corporation 1995 - 2004
Skills
EDI, Bill Review, Healthcare Information..., HIPAA, Business Intelligence, SDLC, Medical Billing, Integration, Program Management, Management, CRM, Software Development, Quality Assurance, Leadership, Strategy, Product Management, Process Improvement, Business Analysis, Executive Management
Education
University of Redlands 1995 — 1999
BS-BAM, Business & Management
Boise State University
General, medical
Eze Software Group May 2011 - Present
Coventry Health Care April 2008 - May 2011
Cathay Pacific Airways July 2006 - January 2008
Hexaware Technologies Ltd., Mumbai for Lufthansa Systems July 2004 - July 2006
Hexaware Technologies August 2003 - July 2004
Skills
Business Analysis, Requirements Analysis, Software Development, XML, Oracle, Testing, C#, Quality Assurance, Analysis, Windows, SQL, SDLC, Agile Methodologies, Software Project..., SOA, Web Services, .NET, Requirements Gathering, Scrum, Microsoft SQL Server
Education
Birla Institute of Technology and Science, Pilani 2004 — 2006
M.S, Software Systems
Shreemati Nathibai Damodar Thackersey Women's University 1999 — 2003
B.Tech, Information Technology
The TJX Companies, Inc. April 2015 - Present
EMC September 2012 - April 2015
EMC September 2010 - September 2012
OnProcess Technology January 2008 - September 2010
OnProcess Technology May 2007 - January 2008
Coventry Health Care November 2005 - May 2007
Grand Image Inc. June 2004 - June 2005
Skills
Business Process, Business Analysis, Software Documentation, Change Management, Testing, Program Management, Project Management, Analysis, Data Analysis, Customer Service, Access, Requirements Gathering, SQL, Release Management, Requirements Analysis, Software Implementation, Business Requirements, Process Improvement, Management, Lean Sigma, Six Sigma, Project Implementation, Software Project..., Learning Management, Saba, Documentation, Analytics, Prioritisation, SDLC, User Acceptance Testing, Salesforce.com..., Leadership, CRM, Databases, Strategy, Salesforce.com, Business Process..., Cross-functional Team..., Project Delivery, Big Data, Big Data Analytics, ETL, Business Intelligence, Training, Vendor Management, Software Development, Visio, Team Leadership
Education
Southern New Hampshire University 2012 — 2016
Business Administration and Management, General
Massachusetts Institute of Technology 2014 — 2015
Big Data - Continuing Education, Big Data
Clark University 2003 — 2004
Master Certificate, Digital Multimedia & Web Design
Babson College 2013 — 2013
Art of the Possible
Aetna January 2014 - Present
Coventry Health Care July 2010 - Present
Coventry Health Care February 2008 - July 2010
First Southwest Company June 2004 - August 2007
Bentley University 2001 - 2004
RSC New England May 2001 - August 2002
Skills
Series 63, Financial Reporting, Financial Analysis, Series 7, Financial Modeling, Forecasting, Data Analysis, Finance, Analysis, PeopleSoft, Access, Accounting, Business Analysis, Process Improvement
Education
Bentley College - Elkin B. McCallum Graduate School of Business 2005 — 2008
MBA, Corporate Finance, Quantitative Methods for Business Decisions
Bentley University 2001 — 2004
BS, Major Economics-Finance, Minor International Business
RMIT University
Economics
Catamaran, an OptumRX company November 2012 - Present
Coventry Health Care December 2009 - November 2012
Coventry Health Care May 2008 - December 2009
Coventry Health Care January 2007 - April 2008
Coventry Health Care August 2005 - December 2006
Coventry Health Care January 2000 - July 2005
Coventry Health Care July 1999 - December 1999
Skills
Microsoft SQL Server, SQL Server Management..., SSIS, Managed Care, Pharmacy Automation, Data Analysis, Pharmacy Benefit..., Healthcare Consulting, Process Improvement, Healthcare Information..., Medicare Part D, Medicare, Disease Management, Medicaid, Project Management, Healthcare, Pharmacy, HIPAA, Access, Microsoft Excel, Healthcare Industry, Utilization Management, Healthcare Management, Health Insurance, Medispan, First Data Bank, Ingenix
Education
Avila University 2000 — 2003
BS, Business Administration
PAREXEL November 2013 - Present
PAREXEL April 2012 - November 2013
Citrix Systems November 2010 - March 2012
Coventry Health Care April 2006 - August 2010
Kaman Industrial Technologies November 2004 - April 2006
The Stanley Works March 2003 - November 2004
Graybar Electric June 1999 - March 2003
Skills
Process Improvement, Cross-functional Team..., Management, Analysis, Change Management, Team Building, Forecasting, ERP, Project Management, Accounts Receivable, Six Sigma, Financial Analysis, Sarbanes-Oxley Act, Financial Reporting, Managerial Finance, Integration, Recruiting, Executive Management, Strategic Planning, Risk Management, Budgets, SAP, Accounting, Customer Satisfaction, Invoicing, Financial Modeling, Order to Cash, Credit Analysis, Business Analysis, Collections, Mentoring, Job Coaching, Presentations, Process Control, Global Management, Leadership Development, Leading Organizational..., Stakeholder Management, Human Resources, KPI implementation, Service Level Agreements, Customer Service
Education
Bentley College - Elkin B. McCallum Graduate School of Business 1998 — 2003
MBA, Finance
Bentley University 1994 — 1998
BS, Finance
Brattleboro Union High School 1990 — 1994
Kiva Systems - an Amazon company March 2014 - Present
EMC CORPORATION - Hopkinton MA November 2011 - March 2014
Deloitte Consulting August 2011 - November 2011
Coventry Health Care April 2008 - July 2011
Nortel Networks September 1999 - April 2008
Skills
Agile Methodologies, Cross-functional Team..., Java Enterprise Edition, Team Leadership, Java, Software Project..., Requirements Analysis, PHP, J2EE, IT Management, Operations Management, Process Improvement, Business Process..., Process Simulation, Testing, Technology Integration, Process Development, Leading Cross..., Agile Project Management, Solution Architecture, People Management, SDLC, Software Development, Oracle, Software Engineering, Object Oriented Design, Integration, SQL, Unix, Software Design, Enterprise Architecture, Enterprise Software, Linux, Cloud Computing, XML, Business Analysis, SaaS, Web Services, Databases, Perl, Program Management
Education
Bentley College - Elkin B. McCallum Graduate School of Business 2006 — 2010
MBA, Management of Operations and Technology
Southern Illinois University, Edwardsville 1998 — 1999
MS - Electrical Engineering
Crescent Engineering College 1992 — 1996
BS, Electrical And Electronics Engineering
TTI of USA January 2015 - April 2015
Manpower January 2014 - May 2014
Manpower April 2013 - July 2013
Medical Leave June 2010 - December 2012
American Cybersystems January 2012 - September 2012
The Bank of New York Mellon January 2007 - September 2010
Coventry Health Care November 2005 - March 2007
Caregiver for a Family Member April 2004 - September 2005
Thermo Fisher Scientific January 2001 - December 2003
ProcureNet Inc. (Spin-off company of Fisher Scientific; Aquired by SAIC) May 1999 - May 2000
Skills
Production Assistance, Accounts Receivable, Account Reconciliation, Stock Trading, Funding, ACH, Refunds, Customer Service, Human Resources, Warehouse Management, Administrative..., SAP2000, GTM, STP, Ramquest, Frontier, Agility, QuarkXPress, Photoshop, QuickBooks, DacEasy, Kronos Timekeeping, Windows 7, Microsoft Office, Lotus Notes, GoldMine CRM, Vendor Management, Management, Technical Recruiting
Education
Point Park University 2003 — 2003
B.S., Applied Corporate Communications
Bradford School 1990 — 1990
Associate of Science (A.S.), Specialized Business
L.R. Webber Associates, Inc. March 2013 - Present
UnitedHealthcare July 2011 - October 2012
Coventry Health Care December 2007 - July 2011
Skills
Employee Benefits, Health Insurance, Insurance, Disability Insurance, Underwriting, Claim, Medicare, Brokers, Term Life Insurance, Health Savings Accounts, Life Insurance, Property & Casualty..., Commercial Insurance, Managed Care, Workers Compensation, Long-term Care, Claims Management, Self Funded Insurance, Sales, Account Management, Strategic Planning
Education
Baltimore International College
The Carolinas Center for Medical Excellence November 2010 - July 2014
Guardian Healthcare, Inc November 2009 - June 2010
Coventry Health Care July 2007 - June 2009
Blue Cross Blue Shield of SC June 2005 - July 2007
Skills
Managed Care, Medicaid, Medicare, Healthcare Management, EMR, Healthcare Consulting, Data Analysis, Policy, Provider Relations, Quality Management, Provider Contracting, Healthcare IT, Compliance, Strategic Planning, Process Improvement, Contract Management, Insurance, Clinical, Analysis, Access, Program Development, PPO, Disease Management, HIPAA, Network Development, Software Documentation, Healthcare, HEDIS, Healthcare Information..., Medical Terminology, Quality Improvement, EHR, Medicaid Managed Care, NCQA, Leadership, Training, Physicians, Management, Health Policy, Physician Relations
Education
Austin Peay State University
Bachelors, Healthcare Administration
Bishop State Community College
Associate of Science (AS)
Webster University
Masters, Healthcare Administration
Webster University
Masters, Business Administration
Social Security Administration July 2015 - Present
Social Security Administration July 2010 - July 2015
Connecting Point Computer Center October 2006 - July 2010
Coventry Health Care August 2003 - October 2006
Sykes August 1998 - August 2000
Skills
Windows System..., Phone System..., Active Directory, DNS management, Computer Hardware, Microsoft Office, Windows 7, User Training, Customer Support, Information Technology, Hardware
Education
Bismarck State College
Piedmont WellStar HealthPlans November 2013 - Present
Coventry Health Care November 2011 - November 2013
Anderson Corporate Solutions, Inc. April 2004 - November 2011
Skills
Health Insurance
Education
Berry College 1997 — 2001
Bachelor's Degree, Business Administration and Management, General
HIT, Inc. May 2015 - Present
Salon Off Broadway & Day Spa June 2009 - Present
Environmental Services, Ltd January 2014 - May 2015
Coventry Health Care March 2008 - January 2014
Prairieview Nursing Home February 2005 - January 2007
Skills
Team Leadership, Leadership Development, Strategic Planning, People-oriented, QuickBooks, Fast Learner, Easy to Talk to, Open Minded, PowerPoint, Microsoft Excel, Business Excellence, Insurance, Highly self-motivated, Strong Listening and..., Building Effective..., Customer Service, Operations Management, Successful Business..., Recruiting, Budgets, Business Development, Team Building, Leadership, Management, Sales Management, Marketing, New Business Development, Account Management, Process Improvement, Public Speaking, Contract Negotiation
Education
Minnesota State University, Moorhead 2002 — 2005
Bachelor's degree, Business Administration and Management, General
Bismarck State College 2001 — 2002
Business, Business
Los Rios Community College - American River College April 2014 - September 2014
USF-School of Education June 2014 - June 2014
Los Rios Community College District - Folsom Lake College June 2013 - April 2014
Los Rios Community College District September 2013 - March 2014
Mai Lee, Ed.D./Steve Lee (Independent Representatives, WGS) February 2013 - June 2013
USF - School of Education October 2012 - October 2012
The University of Alabama at Birmingham August 2012 - September 2012
Robert Half and Associates September 2011 - September 2012
At Last Bra and Lingerie 2009 - 2012
Coventry Health Care November 2006 - January 2009
Skills
Leadership, Program Management, Public Speaking, Coaching, Budgets, Nonprofits, Customer Service, Software Documentation, Process Improvement, Microsoft Excel, Project Planning, Microsoft Office, Community Outreach, Business Analysis, HIPAA, PeopleSoft, Student Loans, Training, CalWORKs, EOP&S/CARE, PowerFaids, FERPA, GradesFirst, Mandated Reporting, Student Organizations, •Advising/consulting..., •Experience with first..., •Accounting/commercial..., •Health care benefits..., •Client..., •Workshop..., AS400, COSMOS, OnBase, Act!Sage, Sarbanes-Oxley..., NCAA Regulations..., Pell Grants, SARS, Team Building, Program Development
Education
University of San Francisco 2007 — 2012
Doctor of Education (EdD), Organization and Leadership
Birmingham-Southern College 2004 — 2006
Masters in Public and Private Management, Health Care Management
Birmingham School of Law 1992 — 1993
Law
Samford University 1990 — 1991
Bachelor's degree, Administrative Services
Lawson State Community College-Birmingham Campus 1989 — 1990
Associate's degree, Accounting and Business Administration
Charles B. Glenn High School 1975 — 1979
Diploma (College Prep.)
Anchor Healthcare, PLC October 2011 - Present
Amanda Early, Certified Doula July 2006 - Present
Coventry Health Care September 2007 - February 2010
LAUREL HEALTH SYSTEM November 2006 - August 2007
Canton Potsdam Hospital 2001 - 2004
Skills
Healthcare Management, Medical Billing, Medical Coding, Healthcare Finance, Human Resources, Team Building, Long Term Acute Care, Healthcare, Training, Program Management, EMR, Leadership, Medicare, Medicaid, Practice Management, Physicians
Education
Baker College of Flint
SUNY Potsdam
The College of Saint Rose
CenturyLink May 2015 - Present
Open Road Honda May 2014 - May 2015
Coventry Health Care September 2009 - January 2013
Skills
Insurance, Health Insurance, Customer Service, Leadership, Employee Benefits, Team Building, Training, General Insurance, Process Improvement, Purchasing, Management, Inventory Control, Account Management, Analysis, New Business Development
Education
Bismarck State College 2004 — 2007
Associate of Science (AS), Pre-Nursing Studies
Bismarck State College 2004 — 2007
Associate of Arts (AA), Professional, Technical, Business, and Scientific Writing
Aetna January 2014 - Present
Coventry Health Care May 2007 - December 2013
Aon Hewitt August 1997 - May 2007
US Navy December 1987 - May 1997
Skills
Business Relationship..., Solution Architecture, Project Planning, Management, Analysis, Vendor Management, Business Analysis, Business Process..., IT Strategy, PMO, Project Portfolio..., Risk Management, Business Requirements, Cross-functional Team..., Outsourcing, CRM, Resource Management, Governance, Information Technology, Budgets, Relationship Management
Education
Lake Forest Graduate School of Management 2014 — 2017
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
Barat College of DePaul University 1995 — 1997
Bachelor of Arts (BA), Business Administration and Management, General
University of Maryland University College 1990 — 1993
Associate of Arts (AA), Business Administration and Management, General
WellCare July 2013 - Present
Rural Clinical Medicine 2006 - 2015
Coventry Health Care May 2012 - June 2013
Express Scripts July 2010 - May 2012
Humana April 2009 - July 2010
Humana October 2005 - April 2009
Excellus BCBS April 2002 - September 2005
Aetna Health Plans August 1999 - December 2002
Kaiser Permanente NE and Susquehanna Regional PHO June 1997 - July 1999
United Medical Associates of United Health Services 1994 - 1999
Skills
Utilization Management, Disease Management, Pharmacy Benefit..., Managed Care, Medicaid, Healthcare Management, Healthcare, HEDIS, HMO, Provider Relations, Healthcare Industry, Health Policy, Physicians, Clinical Research, Medicare, HIPAA, Medicine, Network Development, Clinical Trials, Informatics, Family Medicine, Healthcare Consulting, Quality Improvement, EHR, Healthcare Information..., NCQA, Physician Relations, Population Health, Utilization Review
Education
Binghamton University - School of Management 1997 — 1998
MBA, Healthcare
Wilson Family Practice Residency, United Health Services Hospitals 1992 — 1994
Active Certification, American Board Family Medicine
Boeing October 2014 - Present
Cisco August 2013 - October 2014
Delta Air Lines March 2013 - August 2013
Best Buy November 2012 - February 2013
State of Minnesota June 2012 - November 2012
OptumHealth November 2011 - June 2012
Capella University March 2011 - November 2011
Optum Health June 2010 - March 2011
Coventry Health Care July 2009 - June 2010
State Farm Insurance June 2008 - July 2009
Skills
Business Analysis, Documentation, Agile, Functional..., Scrum, Requirements Gathering, SDLC, SharePoint, Visio, RFP preparation, VersionOne, Quality Center, Requirements..., Onsite Management, Offshore Management, Software Documentation, Agile Methodologies, Software Development, Project Management, Testing, MS Project, Team Leadership, Data Warehousing, UML, Business Requirements, Integration, Product Management, RFP, Gap Analysis, Quality Assurance, Analysis, Requirements Analysis, Java, Visual Basic, Vendor Management, Project Planning, Data Analysis, Software Project..., User Acceptance Testing, Risk Management, Version One, Business Process, Management, Project Portfolio..., Resource Management, PMP, SQL, Agile Project Management, Waterfall, Business Intelligence
Education
Central Michigan University 2001 — 2003
IBM 2000 — 2001
Certification
Bangalore University 1996 — 2000
BS
Delhi Public School, NOIDA 1982 — 1996
Diploma
Lancaster General Health 2012 - Present
Harrisburg Area Community College 2007 - August 2012
Geisinger Health System 2010 - 2012
Builders Benefits Inc 2007 - 2010
Coventry Health Care 2006 - 2007
Geisinger Health Plan 2000 - 2006
Skills
Healthcare Information..., Analytics, Analysis, Business Intelligence, Data Analysis, EHR, Process Improvement, Access, Healthcare, Informatics
Education
Rochester Institute of Technology 2003 — 2005
Master of Applied Statistics
Bloomsburg University of Pennsylvania 1997 — 2001
Bachelors, Mathematics
Sabre Inc. December 2013 - Present
Coventry Health Care February 2012 - August 2013
Outcomes Health Information Solutions April 2010 - October 2011
GE Enterprise Solutions 2007 - April 2010
GE Healthcare 2007 - 2007
GE Energy 2001 - 2007
GE Healthcare 1998 - 2001
GE Healthcare 1995 - 1998
GE Information Services 1992 - 1995
GE Consulting Services 1990 - 1992
Education
Wake Forest University 1983 — 1987
B.A., Communications
Bowie State University
M.A., Human Resources
Mackin
Mackin
EyeMed Vision Care February 2014 - Present
Perficient October 2013 - January 2014
Trexin Consulting March 2013 - September 2013
Coventry Health Care May 2010 - March 2013
Cognizant Technology Solutions September 2000 - May 2010
DSQ April 2000 - August 2000
Skills
Business Analysis, Architecture, Requirements Gathering, Solution Architecture, SDLC, Software Development, Software Project..., Requirements Analysis, IT Strategy, Vendor Management, Enterprise Architecture, SOA, Business Intelligence, Data Warehousing, Agile Methodologies, Business Development, PMP, Integration, Business Process, Data Modeling, Visio, Architectures
Education
Bharathidasan University 1996 — 1999
Masters in Computer Application
University of Madras 1993 — 1996
BS, Chemistry
Aetna, Inc. 2014 - Present
Coventry Health Care October 2007 - January 2014
Groom Law Group August 2005 - October 2007
United States District Courts 2003 - 2005
The Honorable John T. Nixon 2003 - 2005
Skills
Medicare, Healthcare, Health Insurance, Employee Benefits, Insurance, Managed Care, Health Law, Health Policy, Healthcare Industry, Insurance Law, Legal Compliance, Legal Writing, Claim, Claims Management, Contract Negotiation, Corporate Law, ERISA, HIPAA, Health Care Reform, Medicare Part D, Policy, Policy Analysis
Education
Boston University School of Law 2000 — 2003
University of Richmond 1996 — 2000
BSBA, Marketing; Spanish; Womens' Studies
Coventry Health Care 2007 - Present
Coventry Health Care 2003 - June 2007
Epstein Becker & Green, P.C. 1998 - 2003
Skills
Litigation, Health Law, Legal Writing, Privacy Law, Appeals, Legal Research, Corporate Law, Corporate Governance, Intellectual Property, Mediation, Licensing, Health Care Compliance
Education
Boston University School of Law 1995 — 1998
J.D., Law
Brown University 1990 — 1994
B.A., Public Policy, Organizational Behavior and Management
Raytheon Missile Systems March 2015 - Present
UTC Aerospace Systems (Formerly Goodrich) July 2012 - Present
American Traffic Solutions July 2011 - July 2012
Coventry Health Care December 2010 - July 2011
ASAP Staffing March 2010 - November 2010
eFunds (FNIS) 2004 - 2008
Wells Fargo Home Mortgage 2003 - 2004
The Search Group 2001 - 2003
Saxon Associates 1997 - 2001
Western Pacific Airlines 1996 - 1997
Skills
Employee/Labor Relations, Technical Recruiting, Negotiation, Collective Bargaining, Recruiting, Sourcing, Executive Search, Employee Relations, Talent Acquisition, Internet Recruiting, Applicant Tracking..., Benefits Negotiation, Contract Recruitment, Talent Management, Screening, Human Resources, Temporary Placement, College Recruiting, Onboarding, Vendor Management, Workforce Planning, PeopleSoft, Staff Augmentation
Education
Bemidji State University
BS, Psychology
American Tower May 2014 - Present
IIBA June 2011 - Present
American Tower January 2011 - May 2014
Winter Wyman January 2011 - March 2011
Coventry Health Care September 2009 - January 2011
LeapFrog Systems April 2009 - September 2009
John Hancock Life Insurance Company (U.S.A.) April 2009 - September 2009
Collaborative Consulting September 2004 - February 2009
Sun Life Financial March 2008 - December 2008
Fidelity Investments, Internet Development, HR / Payroll Systems July 2005 - October 2007
Skills
Visio, Requirements Analysis, Business Analysis, Agile Methodologies, MS Project, Software Documentation, Project Management, Quality Assurance, Business Requirements, Leadership, Analysis, Management, Software Development, Six Sigma, Team Management, SDLC, Requirements Gathering, Workshop Facilitation, Business Process, Systems Analysis, Oracle Business Process..., Oracle Business...
Education
Boston University 2006 — 2006
Certificate, Applied Business Analysis
Northeastern University 1993 — 1998
Master of Science, Information Systems
University of Massachusetts Lowell
Bachelor of Arts, Music Education
Veolia North America March 2014 - Present
HSBC July 2012 - November 2013
Coventry Health Care October 2010 - November 2011
Allstate Insurance Company January 2007 - April 2009
Allstate Insurance January 2001 - January 2007
Allstate Insurance January 1999 - January 2001
Allstate Insurance January 1997 - January 1999
Allstate January 1994 - January 1999
Skills
Process Management, Business Analysis, Program Management, Customer Relations, Database Administration, Software Development, Vendor Management, Budgeting, PMO, SDLC, IT Strategy, Vendor Relations, Process Improvement, Resource Management, Visio, Cross-functional Team..., Process Engineering, Project Portfolio..., Data Warehousing, MS Project, Business Process..., Project Planning, Software Project..., Requirements Analysis, IT Management, Process Development, Change Management, Mentoring, ITIL, Project Implementation, Team Leadership, Insurance, Integration, Team Building, Application Development, Quality Assurance, Budget Management, Systems Analysis, Compliance, Call Center, Requirements Gathering, IT Governance, Budgets, Governance, Customer Service, Enterprise Software, Project Management, PMP, Management, Project Delivery
Education
Benedictine University 2010 — 2013
MPH/MIS, Masters of Public Health/Masters of Information Systems
Lake Forest Graduate School of Management 2001 — 2005
MBA, Business Administration
DePaul University
Bachelor’s Degree, Computer Science; Information Systems
Microtrain 2009 — 2010
Morraine Valley Community College 2011 — 2012
HIT Pro - Implementation Manager, Health/Health Care Administration/Management, Certificate
CIGNA Healthcare January 2012 - Present
CIGNA Healthcare July 2010 - June 2013
Great-West Healthcare 2004 - 2008
Aetna 1997 - 2004
Coventry Health Care 2001 - 2003
Skills
Provider Relations, HMO, Network Development, Medicaid, Managed Care, Medicare, PPO, Healthcare Information..., Healthcare, Healthcare Industry, Health Insurance, Health Policy, Disease Management, Healthcare Management, Healthcare Consulting, Revenue Cycle, HIPAA, Insurance, Pay for Performance, Accountable Care
Education
Benjamin N. Cardozo School of Law, Yeshiva University 1994 — 1997
Juris Doctor
The Bronx High School of Science 1978 — 1982
The Brickman Group June 2014 - Present
Towers Watson September 2012 - June 2014
Rockwell Collins July 2011 - August 2012
The Children's Hospital October 2010 - July 2011
Watson Wyatt Worldwide January 2003 - April 2010
Towers Watson January 2003 - April 2010
Highmark Blue Cross Blue Shield June 2002 - December 2002
Coventry Health Care May 2001 - June 2002
Central Reserve Life July 1998 - May 2001
Skills
Employee Benefits, Project Management, ERISA, Mergers, Auditing, Mergers & Acquisitions, Analysis, Leadership, Strategy, Health Insurance, CRM, Management, Budgets, Insurance, Consulting, Human Resources, Performance Management, Training, Benefits Administration
Education
Baldwin-Wallace College 1990 — 1994
Bachelor's Degree, Political Science
Independent Living Systems, LLC April 2013 - Present
Coventry Health Care September 2008 - April 2013
Vista Health Plan August 1999 - September 2008
John Alden Life Insurance 1989 - 1998
Education
Barry University 1995 — 1998
Wells Fargo July 2014 - Present
Aetna March 2013 - June 2014
Coventry Health Care February 2011 - March 2013
Wells Fargo June 2010 - February 2011
Ethos Solutions October 2009 - April 2010
County of alameda - ITD January 2009 - July 2009
Washington Mutual Card Services February 2007 - November 2008
Center Point Inc., February 2000 - January 2003
Skills
Vendor Management, Business Analysis, SDLC, Project Management, Requirements Analysis, Access, Requirements Gathering, Testing
Education
Bangalore University 1992 — 1996
Coventry Health Care Senior Production ConsultantCoventry Health Care2001 - Present
Education
Boston College 1966 — 1971
Coventry Health Care April 2011 - September 2012
Conventry Healthcare November 2010 - March 2011
Solving IT March 2010 - December 2010
The University of Chicago May 2006 - February 2010
Argonne National Laboratory May 2006 - February 2010
TCS 2002 - 2005
Skills
Java, C#, SQL, Distributed Systems, XML, Software Development, Java Enterprise Edition, Agile Methodologies, Eclipse, Requirements Analysis, Web Services, Perl, Unix, SOA, Consulting
Education
Bharathiar University 1998 — 2002
Bachelors of Engineering, Computer Science
Aetna January 2014 - Present
Coventry Health Care January 2007 - December 2013
Grace United Methodist Church 1995 - 2009
PCI Insurance, Inc. 2003 - 2006
Keystone Health Plan Central 1993 - 2003
Pennsylvania Insurance Department 1989 - 1993
Skills
Health Insurance, Medicare, Medicare Part D, Insurance, Managed Care, HMO, Actuarial Science, PPO, Utilization Management, Disability Insurance, HIPAA, Medicare Prescription..., Provider Relations, Health Policy, Claim, Health Care Reform, Healthcare Industry, Medicaid Managed Care, Pharmacy Benefit..., Process Improvement, Healthcare
Education
Ball State University 1978 — 1982
Actuarial Science & Computer Science
Coventry Health Care Vice President of OperationsHealth Care Value ManagementJanuary 1997 - May 2002
Visiting Nurse Association of Boston October 1990 - September 1996
Skills
Medicare, Medicaid, Health Insurance, Healthcare, HMO, Insurance, Managed Care, Home Health Care, Contract Negotiation, Team Building, Team Leadership, PPO, Workers Compensation, Healthcare Industry, Revenue Cycle, Physician Relations, Healthcare Consulting, Health Policy, Credentialing
Education
Boston University 1977 — 1980
Master of Public Health (MPH), Health Systems and Planning
Aetna November 2012 - Present
Coventry Health Care November 2012 - May 2013
CIGNA Healthcare August 2011 - September 2012
Wipro Technologies (client : VF Corp Services) October 2009 - August 2011
Wipro Technologies (client Pitney Bowes) August 2004 - October 2009
Skills
PL/SQL, Unix Shell Scripting, XML, HTML, Perl Script, WebSphere MQ, WebSphere Message Broker, EAI, Websphere, Web Services, SOA, DB2, Oracle, Unix, WebSphere Application..., SQL, Java Enterprise Edition, SDLC, EDI, Requirements Analysis, SOAP, Middleware, Enterprise Architecture
Education
Birla Institute of Technology and Science, Pilani 2004 — 2008
MS, Software Engineering
Gujarat University 2001 — 2004
Bachelor of Science, Information Technology and Computer Applications
Coventry Health Care 2001 - Present
Celerity Soulutions 1990 - 2001
Skills
SDLC, Process Improvement, Visio, Business Analysis, Vendor Management, Program Management, Business Process..., Databases, Business Intelligence, SharePoint, Access, Integration, Requirements Analysis, Project Management, Quality Assurance, CrossFit, Cross Stitch, Typing, Baking, EDI, Software Project..., SQL
Education
Boston College 1966 — 1971
Buffalo Grove Montessori School 2010 - Present
Northbrook Sports Center 2009 - Present
Coventry Health Care March 1996 - September 2009
Education
Benedictine University 1993 — 1995
Masters of Public Health & M.S. Managerial and Organizational Behavior
University of Tennessee-Knoxville 1988 — 1991
BS, Exercise Physiology
C3 Creative Consumer Concepts October 2011 - Present
Liberty Propane March 2008 - June 2010
Cinergy Communications February 2005 - November 2007
Harris & Associates 2004 - 2005
Coventry Health Care October 2001 - December 2003
Nucentury Textile Services 1998 - 1999
Kansas Pipeline Operating Company 1994 - 1998
Baker Universitiy SPGS August 1989 - February 1994
Skills
NetSuite, Accounts Payable, Finance, Financial Statements, Accounting, Cost Accounting, Leadership, Account Management, Accounts Receivable, Financial Analysis, Strategic Planning, Payroll, Management, Auditing, Fixed Assets, Customer Service
Education
Baker University
MBA, Business
Fort Hays State University
BS, Accounting
Aetna January 2014 - Present
Coventry Health Care August 2012 - 2013
Northern Trust July 2008 - August 2012
Northern Trust May 2005 - July 2008
Strong Funds / Wells Fargo May 2003 - June 2008
Vertel Corporation July 2000 - September 2002
Enron Energy Services/IBM February 1999 - June 2000
Tata Elxsi ltd June 1996 - January 1999
Skills
SDLC, Business Analysis, Requirements Analysis, Agile Methodologies, Vendor Management, Software Project..., Program Management, Product Development, Process Improvement, C++, Resource Management, Resource Allocation, Quality Assurance, Quality Center, ALM, Software Development, Software Testing Life..., Onyx CRM, User Acceptance Testing, CORBA, Goal Setting, Coaching, Strategic Planning, Test Automation, System Testing, Healthcare, Banking, Metrics, Staff Development, Performance Management, PMO, Business Requirements, Software Quality..., Agile Project Management, Visio, Waterfall, Test Planning, Strategy, Management, Requirements Gathering, Business Process, Testing, Test Management, Regression Testing, QTP, IT Strategy, Project Portfolio...
Education
Bharathiar University 1992 — 1996
BE, Communications
PSG College of Technology 1992 — 1996
Bachelor of Engineering (B.E.), Electronics and Communicatons Engineering
Direct Capital Corporation 2011 - Present
iBasis 2008 - 2010
Coventry Health Care 2005 - 2008
Walt Disney World 2003 - 2004
Skills
Financial Analysis, Process Improvement, Accounting, Analytics, Microsoft Excel, Financial Reporting, Marketing Strategy
Education
Bentley University 2007 — 2012
Master of Business Administration (MBA), Finance, General, 3.58
University of Plymouth 1998 — 2001
Bachelor of Arts (BA), Business Administration and Management, General
Coventry Health Care June 2000 - Present
MangedComp August 1998 - June 2000
managed comp 1999 - 2000
William gallagher assoc 1996 - 2000
Marsh & Mclennan 1991 - 1996
John hancock 1983 - 1988
Skills
Insurance, Financial Analysis, Financial Reporting, Financial Modeling, Financial Accounting, Project Management, Managerial Finance, Workers Compensation, Accounts Receivable, Accounting, Change Management, Process Improvement, Forecasting, Managed Care, Mergers & Acquisitions, Strategic Financial..., Data Analysis, Strategic Planning, Leadership, Access, Sarbanes-Oxley Act
Education
Bentley University 1974 — 1978
Coventry Health Care May 2011 - Present
Wells Fargo December 2010 - April 2011
Presbyterian Healthcare Services May 2010 - December 2010
Comerica Bank September 2009 - February 2010
Jewish Family & Children's Service of Arizona January 2005 - April 2008
IBM July 2002 - January 2005
New York University 1997 - 2002
Skills
Citrix, Disaster Recovery, Citrix Metaframe, Windows Server, VMware, Virtualization, Application..., Project Management, DNS, VDI, Data Center, ITIL, Hyper-V, vSphere, VMware ESX, Active Directory, Servers, Group Policy, Certified Workforce..., Xen, Microsoft Exchange
Education
Borough of Manhattan Community College 1990 — 1994
Citrix Systems
CCAA & CCEE
Coventry Health Care April 2012 - Present
Potomac Basin Group August 2005 - April 2012
Potomac Basin Group 2005 - 2009
CareFirst BlueCross BlueShield January 1997 - July 2005
Skills
Insurance, Employee Benefits, Leadership, Health Insurance, New Business Development, CRM, Account Management, Project Management, Management, Business Development, Strategic Planning, Brokers, Underwriting, Disability Insurance, Managed Care, Health Savings Accounts, Change Management, Health Care Reform, Human Resources, Risk Adjustment, Business Planning, Program Management, Healthcare, Sales, Strategy, Business Strategy, Sales Management, @Risk, Sales Process
Education
University of Maryland University College 2003 — 2005
Master's Degree (MSc), Marketing
Averett University
Bachelor of Business Administration (B.B.A.)
Howard University
Business Administration (BA)
Simply Swing Dance Academy
AmeriHealth Caritas July 2014 - Present
AmeriHealth Caritas March 2013 - July 2014
Coventry Health Care May 2012 - March 2013
UnitedHealth Group June 2007 - April 2012
AmeriChoice March 2002 - June 2007
Synygy January 2001 - March 2002
MEDecision June 1997 - January 2001
Genex Services May 1996 - June 1997
Aetna US Healthcare June 1994 - June 1996
Intracorp February 1991 - June 1994
Skills
Managed Care, Healthcare, Strategic Planning, Project Management, Program Management, Requirements Analysis, Product Management, Company Presentations, Medicare, Medicaid, Commercial Insurance, Workers Compensation, Product Marketing, Public Speaking, Software Design, Software Documentation, Budget Process, End User Training, User Interface Design, Financial Modeling, Analysis, Healthcare Information..., Utilization Management, Health Insurance, Leadership, Management, Disease Management, Process Improvement, HIPAA, Healthcare Consulting, Healthcare Industry, Medicare/Medicaid...
Education
Bloomsburg University of Pennsylvania 1986 — 1987
MBA, Management
Bloomsburg University of Pennsylvania 1982 — 1986
B.S., Business Management
Mutual of Omaha 2009 - Present
Coventry Health Care 2007 - 2008
Mutual of Omaha 2003 - 2007
Skills
Insurance, Health Insurance, Process Improvement, Disability Insurance, Long-term Care, Team Building, Strategic Planning, Fixed Annuities, Life Insurance, Analysis, Business Analysis, Cross-functional Team..., Term Life Insurance
Education
Bellevue University 2008 — 2010
Business Management, Business Administration, Management and Operations
Definitive Logic November 2014 - Present
Raymond James Financial Inc. April 2014 - November 2014
Serve an American Express Company August 2013 - April 2014
Coventry Health Care October 2012 - July 2013
Vitera Healthcare Solutions February 2012 - October 2012
Vitera Healthcare Solutions July 2008 - February 2012
Sage July 2007 - June 2008
Sage September 2004 - May 2007
Scoring System, Inc February 2004 - September 2004
Synectics Inc. September 2001 - August 2002
Skills
Siebel EIM, Oracle database 11g, SQL Server 2000-2008, Siebel, Data Modeling, Unix Shell Scripting, PL/SQL, SQL, Oracle, Erwin, Microsoft SQL Server, Database Design, MS Reporting Services, Databases, Business Intelligence, SDLC, Unix, Data Warehousing, Visio, T-SQL, Business Analysis, Software Project..., Software Development, Data Migration, Integration, Cognos, Requirements Analysis, Visual Studio, MySQL, Requirements Gathering, Toad, OBIEE, Enterprise Software, SSRS, Project Management, Business Process, MS Project, CRM, Systems Analysis, Shell Scripting, EDI, SharePoint, Software Documentation, Database Administration, Software Implementation, ASP.NET, Testing, ETL, Web Applications
Education
Baruch College, City University of New York (CUNY) 1993 — 1996
MBA, Industrial/Organizational Psychology
University at Albany, SUNY 1982 — 1985
B.S., Computer Science
Precision for Medicine February 2013 - Present
United BioSource Corporation May 2006 - January 2013
Coventry Health Care September 2000 - May 2006
Skills
Account Reconciliation, Accounts Payable, Financial Reporting, Accounts Receivable, Accounting, Financial Analysis, Payroll, Invoicing, Sarbanes-Oxley Act, Budgets, Financial Statements, Auditing, General Ledger, QuickBooks, Tax, Managerial Finance, Forecasting, Internal Audit, Journal Entries
Education
Baruch College 1997 — 1999
BBA, Accounting
Advocate Health Care September 2011 - Present
Coventry Health Care December 2008 - September 2011
Viant, Inc. June 2004 - November 2008
Skills
Provider Relations, Network Development, Credentialing, Medicaid, Medicare, Health Policy, Revenue Cycle, PPO, Healthcare Information..., Management, HMO, Employee Benefits, Claim, Healthcare, Healthcare Management, Managed Care, Project Management, Physicians, Health Insurance, Healthcare Consulting, HIPAA, Strategic Planning, Contract Negotiation, Analysis, EMR, Access, Operations Management, EHR, Healthcare Industry, Process Improvement, Competitive Analysis
Education
Benedictine University
M.B.A.
Upstream Global Services August 2013 - October 2014
Coventry Health Care April 2007 - May 2012
Concentra May 2006 - April 2007
Skills
Interviewing, Talent Acquisition, Hiring, Technical Recruiting, Healthcare, Sourcing, Cold Calling, Mentoring, Talent Management, Applicant Tracking..., Screening, Account Management, Recruiting, Onboarding, Temporary Placement, Taleo, Staffing Services, Interviews, College Recruiting, Human Resources, Internet Recruiting, Benefits Administration, Employee Relations
Education
Boston College 1976 — 1980
BS, Accounting
Coventry Health Care October 2001 - December 2012
Apollo Group July 1999 - October 2001
Skills
GAAP, General Ledger, Sarbanes-Oxley Act, Financial Reporting, Accounting, Account Reconciliation, Fixed Assets, Internal Controls, Accruals
Education
Baker University 2000 — 2002
MBA
Fort Hays State University 1994 — 1999
BBA, Accounting
RETIRED October 2014 - Present
Verizon (CCSI) April 2010 - October 2014
Coventry Health Care June 2004 - June 2009
Federal Reserve Information Technology 1992 - 2004
Federal Reserve Bank of Boston 1974 - 1992
Skills
SAS programming, ODS, SAS, Program Management, JCL, Mainframe, Analysis, Requirements Gathering, Business Analysis, Business Intelligence, Requirements Analysis, SAS Programming, Software Development
Education
Boston University 1976 — 1978
MAS, Computer Science
Purdue University 1966 — 1970
BS, Physics Education
Aetna January 2014 - Present
Coventry Health Care January 2009 - December 2013
Coventry Health Care July 2004 - December 2008
Virginia Premier Health Plan, Inc. February 2002 - July 2004
Skills
Healthcare, Managed Care, Customer Service, Network Development, Medicare, Health Policy, Credentialing, Health Insurance, Training, HMO, Medicaid, PPO, Disease Management, Physicians, HIPAA
Education
Averett University 2009 — 2011
MBA, Business
Department of Medical Assistance Services May 2013 - Present
CSC April 2009 - May 2013
Coventry Health Care April 2007 - March 2009
first health services May 2006 - March 2007
First Health Services Corp August 2003 - April 2006
First Health Service Corp October 2002 - July 2003
BCC ... November 1998 - September 2002
Viasoft 1998 - 2000
Skills
Requirements Analysis, SDLC, Enterprise Architecture, Software Project..., Business Analysis, Project Management, IT Strategy, Program Management, PMP, Vendor Management, Change Management, Cloud Computing, Business Process..., Software Development, Requirements Gathering, Management, Process Improvement, Cross-functional Team..., SharePoint, Business Process, Leadership, Integration, Business Intelligence, PMO, Project Portfolio..., IT Management, Testing, ITIL, Visio, Solution Architecture, Data Warehousing, Project Delivery, Agile Methodologies, Outsourcing, IT Service Management, Disaster Recovery, Systems Analysis, Resource Management, Agile Project Management, SOA, Information Technology, Global Delivery, Software Documentation, IT Operations, Service Delivery, Business Requirements, Pre-sales, Data Center
Education
Bharathiar University 1993 — 1997
B.E (Mech)
Bharathi Vidya Bhavan Matriculation Higher Secondary School 1991 — 1993
danish mission higher secondary school 1987 — 1990
Aetna January 2014 - Present
Coventry Health Care April 2012 - Present
Coventry Health Care January 2004 - April 2012
Assurant Employee Benefits September 1999 - December 2003
Assurant 1999 - 2003
Allstate Financial May 1996 - September 1999
Skills
Actuarial Science, Medicare, Health Insurance, Reinsurance, Pricing, Insurance, Claim, Employee Benefits, SAS, Financial Modeling, Individual Health..., Underwriting, Actuaries
Education
University of Iowa 1995 — 1996
Actuarial Science
Baylor University 1991 — 1995
Education, Mathematics
Mutual of Omaha May 2013 - Present
Mutual of Omaha March 2008 - April 2013
Coventry Health Care June 2007 - March 2008
Mutual of Omaha August 1988 - June 2007
Skills
Project Management, Project Planning, Solution Implementation, Solution Development, Data Analysis, Process Improvement, Quality Improvement, Continuous Improvement, Requirements Gathering, Requirements Analysis, Statistical Modeling, Transition Planning, User Documentation, Training, Microsoft Excel, Microsoft Office, Brio Query
Education
Bellevue University 2007 — 2008
BS, Management
University of Nebraska at Omaha 1987 — 1989
Chemical Engineering
Pharmaceutical Technologies June 2012 - Present
Data Support Systems, Inc. October 2010 - June 2012
Coventry Health Care July 2005 - July 2009
Mutual of Omaha June 2005 - July 2007
Husker Cab Company November 1992 - October 2000
Education
Bellevue University 2003 — 2004
BAS, Information Technology
Southeast Community College 2000 — 2002
A.A.S., Computer Programming
Lincoln Northeast
Medstar Surgical & Breathing Equipment, Inc April 2011 - Present
Coventry Health Care June 2007 - November 2009
Hagedorn Communications September 2003 - June 2007
Skills
Copywriting, Technical Writing, Web Design, HTML, CSS3
Education
Baruch College, City University of New York (CUNY) 1998 — 2003
B.A, Journalism, Communications
Cognizant Technology Solutions March 2011 - Present
Coventry Health Care 2011 - Present
UST 2014 - 2015
Vanguard October 2010 - March 2011
HRBLock April 2009 - September 2010
Tmobile September 2008 - March 2009
Capgemini December 2006 - May 2008
Logica September 2004 - November 2006
Skills
Web Services, Microsoft SQL Server, SDLC, SSRS, Java Enterprise Edition, SOA, JDBC, XML, Spring, PL/SQL, Java, SOAP, Struts, Hibernate, Weblogic, Spring Framework, WebLogic
Education
Bharathiar University
MCA, Computer Applications
Mahatma Gandhi University
Mathematics
RVS colllege
RVS colllege
Coventry Health Care June 2003 - Present
CIGNA Health Care May 1996 - June 2003
Skills
Managed Care, Network Development, Provider Relations, HIPAA, Medicare, HMO, Medicaid, PPO, Health Insurance, Credentialing, Healthcare Industry, Health Policy, Claim, Healthcare Consulting, Insurance, Healthcare Management, Healthcare Information...
Education
Baker University 1995 — 1996
BS, Management
Aetna January 2011 - Present
Coventry Health Care January 2001 - December 2011
Keystone Central (Capital Blue Cross) May 1998 - December 2000
United Craftsmen, INC May 1994 - May 1998
Hallmark Cards June 1990 - May 1995
US Army May 1984 - May 1990
Skills
Medicaid, Data Analysis, Business Process, Network Development, Medicare, Health Insurance, Claims Management, Process Development, Operational Planning, Reporting & Analysis, Data Acquisition, Managed Care, Provider Relations, Analysis, Training, Insurance, HIPAA, Process Improvement, Testing, Management, Visio, Budgets, Claim, Employee Benefits, Process Simulation, Cross-functional Team..., Healthcare Consulting
Education
DeSales University 1999 — 2002
MBA, Business
Benedictine College 1981 — 1984
BA, Business Administration, Management and Operations
Carenet Healthcare Services July 2010 - Present
Coventry Health Care August 2008 - December 2009
Education
Drake University 1980 — 1982
Brevard College 1979 — 1980
Baptist Health System School of Health Professions
RN
PNC September 2013 - Present
PNC October 1999 - August 2013
Coventry Health Care May 1996 - October 1999
Galaxy ExpoCard (now Experient) August 1994 - April 1996
Prudential Home Mortgage June 1993 - August 1994
Lionheart Management Group December 1991 - May 1993
Skills
Oracle Enterprise..., System Architecture, Enterprise Architecture, Oracle RAC, Database Administration, Windows Server, Sun Cluster, Disaster Recovery, Data Guard, Microsoft SQL Server, Unix Shell Scripting, VBScript, WSH, PL/SQL, RMAN, Perl, Access, Requirements Analysis, Performance Tuning, Databases, Solaris, SDLC, Integration, Unix, DB2, Linux, Requirements Gathering, Systems Analysis, Oracle, Software Development, Virtualization, High Availability, Cluster, Data Modeling, SQL Tuning, Database Design, SSIS, AIX, Architectures, T-SQL, ETL, SSRS, SQL, Shell Scripting
Education
Ball State University 1986 — 1991
Bachelor of Sciences, Marketing Education & Advertising/Promotion, Overall GPA - 3.6 out of 4.0
Bechtel Corporation February 2014 - Present
Coventry Health Care December 2012 - February 2014
Epiq Systems May 2010 - December 2012
Skills
EnCase, Computer Forensics, X-Ways, Network Forensics, Computer Security, Incident Response, Litigation Support, Helix, Digital Forensics, FTK, Forensic Analysis, Data Recovery, PRTK, Malware Analysis, Private Investigations, Information Security, EnCE, Network Security, Fraud, Cybercrime, Expert Witness, Penetration Testing, Document Management, Investigation, Backtrack, Vulnerability Assessment, Evidence
Education
Bloomsburg University of Pennsylvania 2006 — 2010
Bachelor of Science, Computer Forensics
Montgomery High School
Aetna Inc. January 2013 - Present
Coventry Health Care May 2007 - Present
AAR Corp March 2000 - May 2007
Education
Benedictine University 2002 — 2004
MBA, Management Information Systems
University of Mumbai
M.S, Botany
Coventry Health Care June 2013 - Present
Coventry Health Care September 2012 - June 2013
Coventry Health Care May 2011 - September 2012
Coventry Healthcare May 2008 - May 2011
Coventry Health Care 2004 - 2008
HealthNet TPO 1991 - 2001
HealthNet 1991 - 2001
Skills
Project Coordination, Clinical Supervision, Training Skills, Utilization Management, Managed Care, Medicare, Disease Management, Medicaid, Case Managment, Certified Case Manager, Healthcare, Quality Improvement, Nursing, Health Insurance, NCQA, Healthcare Industry, Clinical Research, HIPAA, Healthcare Management, Healthcare Information..., Health Policy, Provider Relations, EMR, Healthcare Consulting, Case Management, Utilization Review, Hospitals, Program Development, HMO, Pharmacy Benefit..., EHR, Home Care, Patient Safety, Physician Relations, HEDIS, Patient Advocacy, Leadership, Critical Care
Education
Webster University 1988 — 1993
MA, Health Services Management
Avila University
BSN, Nursing
Coventry Health Care February 2008 - Present
FTD January 2013 - August 2014
Office of Emergency Management and Communications January 2007 - February 2008
CNA Insurance October 2005 - January 2007
FedEx January 2004 - February 2005
Skills
Insurance, Microsoft Office, Customer Service, Strategic Planning, Microsoft Excel
Education
Bangalore University
Bachelor's degree, Industrial Engineerig and Management, A+
TE Connectivity August 2013 - Present
Keystone Human Services September 2007 - August 2013
Coventry Health Care November 2005 - August 2007
Skills
Employee Benefits, Nonprofits, HR Policies, Personnel Management, Management, Compensation Structures, Workers Compensation, Compensation & Benefit, 401k, FMLA, Benefits Administration, Compensation & Benefits
Education
York College of Pennsylvania 2004 — 2006
Master of Business Administration (M.B.A.), Human Resources Management and Services
Bloomsburg University of Pennsylvania 1998 — 2002
Bachelor's degree, Business Administration and Management, General
AvMed Health Plans July 2010 - Present
Coventry Health Care September 2006 - June 2010
Education
Bloomsburg University of Pennsylvania 1975 — 1979
B.S., Business Administration-Management
Liberty High School 1972 — 1975
Coventry Health Care March 2005 - Present
Education
Boston University 1982 — 1986
Aetna February 2013 - Present
Aetna April 2011 - February 2013
Coventry Health Care January 2010 - March 2011
Coventry Health Care January 2005 - December 2009
Coventry Health Care January 1998 - December 2004
UnitedHealth Group October 1996 - January 1998
The Travelers May 1985 - January 1998
Education
Boston University 1982 — 1985
Bachelor of Arts (BA), Mathematics, Summa Cum Laude with Distinction
Essential Power, LLC October 2011 - Present
Coventry Health Care March 2009 - May 2011
Travelers Insurance May 2006 - March 2009
Legal (SiteSedgwick, Detert, Morgan & Arnold January 2006 - May 2006
Education
Montclair State University 2006 — 2008
MA in Law and Governance, Governance, Compliance and Regulation
Bloomfield College 2000 — 2004
Political Science and; Public Administration
Nebraska Medicine May 2013 - Present
Metropolitan Entertainment & Convention Authority (MECA) April 2012 - Present
Make-A-Wish Foundation of Nebraska September 2008 - Present
The Nebraska Medical Center January 2012 - May 2013
Coventry Health Care October 2009 - September 2011
Children's Home Healthcare May 2004 - October 2009
Skills
Access, Customer Service, Healthcare Management, Nonprofits, Public Speaking, Fundraising, Leadership, Community Outreach, Microsoft Office, Event Planning, Microsoft Word, Team Building, Strategic Planning, PowerPoint, Training
Education
Bellevue University 2007 — 2008
Bachelor, Healthcare Management
Metropolitan Community College 2005 — 2007
Associates, Medical Office Professional
Superior Health Plan Inc May 2014 - Present
Superior Health Plan Inc May 2013 - May 2014
Superior Health Plan Inc December 2012 - May 2013
HealthCare Support Staffing August 2012 - December 2012
Xerox/ACS August 2011 - August 2012
Simple Power January 2011 - May 2011
Coventry Health Care March 2009 - September 2010
Harte-Hanks, Inc October 2006 - January 2008
ResCare June 2002 - October 2006
Texas Department of Family and Protective Services January 2000 - February 2004
Skills
Call Center, Customer Service, Customer Experience, Technical Support, Project Management, Time Management, Call Centers, Windows, Leadership, Customer Satisfaction, CRM, Management, Process Improvement
Education
Austin Community College 2008 — 2009
N/A, Nursing
Coventry Health Care an Aetna Company December 2013 - Present
Coventry Health Care July 2010 - Present
Coventry Health Care July 2008 - July 2010
Forte, Inc. March 2006 - July 2008
Texas Department of Insurance April 2004 - February 2006
Dell May 1998 - August 2002
Cook Walden/Capital Parks Funeral Home/Cemetery March 1997 - May 1998
Blue Cross Blue Shield of Texas December 1992 - March 1997
Skills
Product Management, Account Management, Team Leadership, Compliance, Process Improvement, Healthcare, Customer Service, Team Building, Contract Negotiation, Consulting, Management, Public Speaking, Data Analysis, Managed Care, Training Delivery, Insurance, Workers Compensation, Cross-functional Team..., Risk Management, Analysis, Strategic Planning, Employee Benefits, Salesforce.com, Vendor Management, Policy, HIPAA, Leadership, Health Insurance, New Business Development
Education
The University of Texas at Austin 2002 — 2003
B.S., Communication Studies
Austin Community College 1994 — 2002
A.A., English
State of Illinois September 2014 - Present
Parkland College August 2013 - Present
Coventry Health Care April 2006 - January 2013
Warren Steinborn & Associates April 1999 - October 2002
Skills
Customer Retention, Employee Benefits, Health Insurance, Medical,dental and..., Plan Documents, Project Management, Project Planning, English language skills, Spelling, Volunteering, Key Account Management, Conflict Resolution, Renewal Retention, Strategy Implementation, Flexible Spending..., Health Savings Accounts, Affordable Care Act, HIPAA
Education
Parkland College 2013 — 2014
Associate of Arts and Sciences (A.A.S.), Equine Management
Ball State University 1980 — 1982
No degree, Nursing and Spanish
United States Department of Defense/North Dakota Army National Guard September 2008 - Present
Coventry Health Care August 2006 - September 2008
Wells Fargo Bank February 2005 - May 2006
Skills
Military Experience, Security Clearance, Human Resources, Training, Employee Relations, DoD, Military, Policy, Military Operations, Personnel Management, Army, Recruiting, Leadership Development, Leadership, Employee Training, Interviews
Education
Bismarck State College 2011 — 2012
AAS, Criminal Justice
Jamestown College 2002 — 2002
General
Lake Region State College 2001 — 2002
General
Dakota Prairie High School 1999 — 2002
Diploma, General
Aetna Better Health of Nebraska HS DirectorCoventry Health CareJune 2010 - Present
Coventry Health Care July 2008 - March 2013
Methodist Physicians Clinic January 1990 - July 2008
Skills
Insurance, Medicare, Claim, Managed Care, Provider Relations, Network Development, Employee Benefits, Medicaid, HMO, PPO, EMR, Physicians
Education
Bellevue University 2002 — 2003
Bachelor of Science (BS), Health/Health Care Administration/Management
The Nebraska Medical Center 1981 — 1983
Associate's degree Nurisng, Registered Nursing/Registered Nurse
Highmark September 2012 - March 2014
Coventry Health Care January 2011 - September 2012
Coventry Health Care September 2009 - January 2011
Coventry Health Care October 2006 - September 2009
Highmark May 2006 - October 2006
WITF July 2005 - May 2006
WITF September 2003 - July 2005
Hornby Zeller Associates March 2003 - September 2003
Pennsylvania State Data Center March 2002 - March 2003
Wheelchair Getaways August 2000 - December 2001
Skills
Data Analysis, Business Intelligence, Access, Analysis, Data Warehousing, Oracle, SAS, Data Modeling, Business Analysis, Process Improvement, SDLC, SQL, Software Documentation, ETL, Unix, Databases, Testing
Education
Berea College 1994 — 1998
Bachelor of Arts (B.A.), Mathematics, 3.63
Aetna April 2015 - Present
Aetna April 2011 - Present
Coventry Health Care March 2010 - April 2011
Scott P. Groves Insurance Agency January 2005 - March 2010
Blue Cross and Blue Shield of Nebraska July 2001 - December 2004
IntelliSell/ProMark One Direct Marketing Services July 1996 - July 2001
Patton Equipment Company September 1991 - June 1996
Skills
Health Insurance, Sales, Leadership, Underwriting, Insurance, Marketing, Disability Insurance, Workers Compensation, Process Improvement, Microsoft Excel, Training, Medicare, Fixed Annuities, Life Insurance
Education
Bellevue University
Bachelor of Arts, Social Sciences
Coventry Health Care CICS Developer & Programmer AnalystSt. Luke's Episcopal Health System1983 - 1986
Education
Austin Community College
Computer Science
Illinois State University
BS, Environmental Health
Nebraska Medicine September 2014 - Present
UNMC Physicians September 2011 - September 2014
Coventry Health Care June 2007 - September 2011
Mutual of Omaha June 2000 - June 2007
Skills
Health Insurance, Provider Relations, Long-term Care, Medicaid, Managed Care, Medicare Part D, Insurance, Health Policy, Claim, Workers Compensation, Self-funded, Disability Insurance, Individual Health..., HIPAA
Education
Bellevue University 1998 — 2000
Bachelors Science, Healthcare Management
College of Saint Mary
Associate Degree, Nursing
Coventry Health Care July 2013 - Present
Coventry Health Care July 2012 - Present
State Street September 2006 - Present
Skills
Financial Services, Mutual Funds, Banking
Education
University of Saint Mary 2011 — 2013
Master of Business Administration (MBA), Finance
Bethany College 2002 — 2006
Bachelor of Arts (BA), Accounting and Business/Management
Amtrak August 2015 - Present
Capital One November 2012 - Present
Coventry Health Care March 2011 - November 2012
Solar Solutions, LLC January 2008 - February 2010
Henan College of Fianance and Taxation July 2002 - June 2006
Skills
SEC filings, General Ledger, GAAP, Financial Reporting, Sarbanes-Oxley Act, CPA, Accounting, Internal Controls, Account Reconciliation, Financial Accounting, US GAAP, PeopleSoft, Financial Analysis, Financial Statements
Education
Bowling Green State University 2006 — 2007
Master's degree, Accounting
Nanjing Normal University 1998 — 2002
Bachelor's degree, Accounting
Presidio May 2013 - Present
Haynes Incorporated (contracted by the U.S Department of State) October 2012 - May 2013
Blackbaud May 2012 - October 2012
Hacienda Encantada Resort & Spa October 2006 - April 2012
Coventry Health Care September 2005 - October 2006
Coventry Health Care July 2004 - September 2005
The MENTOR Network August 2001 - July 2004
Education
Babson College 1997 — 2001
Bachelor of Science (B.S.) in Business Administration
Coventry Health Care March 2012 - Present
Coach America July 2011 - March 2012
Diversified Services Inc April 2010 - June 2011
Unisys January 2007 - April 2008
Edward Jones November 2003 - October 2005
Skills
Data Entry 80 wpm •..., Complaint Handling..., Spreadsheets &..., Payroll • Accounts..., Oracle • Word • Excel •..., Windows XP/Vista/7 •...
Education
Bismarck State College 1975 — 1978
Working towards Associate Degree, Accounting
AmeriLife Group LLC September 2010 - Present
Coventry Health Care March 2009 - September 2010
Health Plan Services April 1998 - October 2008
Skills
Underwriting, Insurance
Education
Hillsborough Community College 1983 — 1986
A, Registered Nursing/Registered Nurse, 3.0
Bethune-Cookman University 1982 — 1983
Registered Nursing/Registered Nurse, 3.1
Aetna May 2013 - Present
Coventry Health Care February 2013 - May 2013
Converge Info Systems January 2008 - October 2009
Cherplassery High School April 2006 - April 2007
Skills
Web Applications, Java Enterprise Edition, Core Java, JSP, JUnit, MyBatis, Eclipse, jQuery, Hibernate, Spring, Weblogic, Maven, JavaScript, Web Services, Struts, Ant, Microsoft Office, SDLC, HTML 5, SQL, Microsoft SQL Server, Subversion, Toad 9.0, OOP, XML, JDA Demand..., Software Design, Microsoft Word, Servlets, Microsoft Excel, PowerPoint
Education
Bharathiar University 2003 — 2006
Master's degree, Computer Application (MCA)
University of Calicut 2000 — 2003
Bachelor's degree, Mathematics
Coventry Health Care November 1996 - Present
Kaiser Permanente November 1994 - November 1996
New York City Transit January 1989 - September 1994
Citi June 1988 - December 1988
J.P. Morgan February 1987 - June 1988
Skills
Data Analysis, SAS programming, PL/SQL, Microsoft Excel, Access, Managed Care, Data Mining, Leadership, Healthcare Information..., Forecasting
Education
North Carolina State University 1996 — 1999
Master of Business Administration (MBA)
Baruch College 1983 — 1987
Bachelor of Business Administration (BBA), Computer Information Systems
Aetna January 2014 - Present
Coventry Health Care May 2012 - Present
Coventry Health Care May 2009 - April 2012
Coventry Health Care May 2007 - April 2009
Aon Hewitt March 2003 - April 2007
Aon Hewitt June 2002 - February 2003
Skills
Microsoft SQL Server, Cognos, SSIS, ETL, Oracle PL/SQL..., SAS, Toad, Data Warehousing, SSRS, Data Modeling, Business Intelligence, Business Objects, Requirements Analysis
Education
Bradley University 1998 — 2002
Bachelor of Science (BS), Business Computer Systems, Cumulative GPA: 3.61/4.00, Major GPA 3.60/4.00
College of DuPage 1998 — 2000
Coventry Health Care October 2004 - Present
Weight Watchers February 2013 - Present
PSA Airlines, Inc. July 2002 - August 2004
FirstEnergy May 2001 - August 2001
Skills
Written & Verbal..., Creative Problem Solving, Outlook, Microsoft Excel, Microsoft Word, Work Well Independently, Teamwork, Leadership, Quick Thinker, Learning Quickly
Education
Bethany College 1998 — 2002
Bachelor of Arts (BA), Communication, General
Penn State University 1997 — 1998
No degree, Undeclared
Wilcox Food Pantry May 2013 - Present
Mosaic December 2012 - December 2013
Coventry Health Care March 2012 - January 2013
Sourth Central Nebraska Agency on Aging May 2008 - December 2012
Skills
Public Speaking, Community Outreach, HIV prevention, Medicare, Non-profit..., Volunteer Management, Volunteer Recruiting, Fundraising, Program Management, Nonprofits, Program Development
Education
Bellevue University 2005 — 2007
Humans Services Administration, Human Services, General, 3.85
Central Community College, Grand Island, Nebraska 2004 — 2005
Associate of Arts and Sciences (AAS), Human Services/ Drug and Alcohol Counseling