Coventry Health Care
Industry: Health insurance company
DescriptionCoventry Health Care, Inc. is a diversified national insurer in the United States. Based in North Bethesda, Maryland, Coventry operates health plans, insurance companies, network rental and workers’ compensation services companies. Headquarters: Maryland, United States Number of employees: 14,400 (Jan 2013) Founded: 1986 Subsidiaries: First Health Group Corp., Parent organization: Aetna
Coventry Health Care List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Coventry Health Care. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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3,100 Coventry Health Care employees in database. Find out everything there's to know about Coventry Health Care employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Coventry Health Care Employees
Aetna May 2014 - Present
Coventry Health Care June 2007 - May 2014
CDW August 2001 - June 2007
Skills
Graphic Design, Photoshop, Dreamweaver, Adobe Creative Suite, InDesign, Logo Design, Adobe Acrobat, Creative Direction, Illustrator, Typography, Layout, Graphics, Brochures, Integrated Marketing, Direct Mail
Education
Elmhurst College 1997 — 2001
Bachelor of Arts (B.A.), Art
Hinsdale south high school 1994 — 1997
Human Capital Management October 2014 - Present
Mid America Nazarene University April 2009 - Present
Olathe Hoops/Gametimesportz.net August 1997 - Present
Insperity November 2012 - October 2014
Agency West Financial Group August 2012 - November 2012
Windstream Communications January 2011 - August 2012
Birch Communications February 2009 - February 2011
SureWest Communications November 2007 - February 2009
Avant & Associates, LLC / Millennium Mortgage Partner's / Millenium Tax & Accounting Services September 2000 - October 2007
Coventry Health Care May 1997 - September 2000
Skills
MPLS, Coaching, Strategic Planning, Telecommunications, Team Building, Account Management, Customer Service, Sales, Public Speaking, Leadership, Leadership Development, Marketing Strategy, Training, Sales Management, Team Leadership, Microsoft Office, Event Planning, Process Improvement, Marketing, SIP Trunking, Business Consulting, Outsourced HR Services, Payroll Services, Management Development, Employee Benefits, Bookeeping and Tax..., Expense Management, Employee Development, Human Resources, Mediation Services, cost control, Loss Mitigation, Reduce overhead Expense, Risk Management, Management Consulting
Education
Drake University
MPA, Public Administration
University of Northern Iowa
BA, Sociology
Coverall Health-Based Cleaning System June 2013 - Present
Coverall Health-Based Cleaning System December 2010 - May 2013
Coverall Cleaning Concepts October 2005 - December 2010
Aflac March 2004 - October 2005
Coventry Health Care September 2001 - March 2004
Skills
Sales Management, Cold Calling, Sales, New Business Development, Customer Service, Direct Sales, Account Management, B2B, Sales Process, Selling, Team Building, Sales Presentations, Customer Retention, Customer Satisfaction, Sales Operations, Lead Generation, Solution Selling, Contract Negotiation, Marketing, P&L Management
Education
Elizabethtown College 1999 — 2000
Mathematics Education
University of Delaware 1997 — 1999
Mathematics Education
Central Dauphin HS
Monitronics International August 2013 - Present
ADT November 2012 - August 2013
Coventry Health Care February 2012 - November 2012
Lincoln Financial Group September 2009 - August 2011
Time Warner Cable April 2005 - May 2009
Skills
Training, Team Building, Leadership, Coaching, Customer Service, Performance Management, Call Centers, Time Management, Policy, Employee Training, Call Center, Instructional Design, Teamwork, Staff Development, New Hire Orientations, Research, Soft Skills, Job Aids, Learning Management..., Management, Product Training, Individual Counselling, Motivational Speaking, Blogging, Social Media Blogging, Freelance Writing, Customer Retention, Process Improvement, Leadership Development
Education
East Carolina University 2010 — 2013
MA, Adult Education, 3.50
Winston-Salem State University 1998 — 2002
Bachelor of Science, Management Information Systems
Target Technology Services August 2012 - August 2013
Coventry Health Care September 2008 - August 2012
TecPort Solutions Inc 2006 - 2008
Commonwealth of PA / Office for Information Technology 2003 - 2005
Commonwealth of PA / Office for Information Technology 1999 - 2003
PA Dept. of Transportation 1983 - 1998
Skills
Business Analysis, SDLC, Requirements Gathering, Program Management, SharePoint, Enterprise Architecture, IT Strategy, HIPAA, Vendor Management, Project Management, Business Process..., Strategic Planning, Software Project..., MS Project, Resource Management, Customer Service, Healthcare Information..., Software Development, Management Consulting, Team Building, IT Operations, ITIL, Release Management, Analysis, Integration, Visio, IT Management
Education
Temple University 2001 — 2005
Masters, Education - Adult and Organizational Development
Elizabethtown College 1996 — 2000
BS Business Admin / IT Concentration
Transworld Systems October 2012 - Present
California Dental Association/The Dentists Insurance Company July 2010 - October 2012
I.W.S. February 2007 - August 2010
Coventry Health Care March 2006 - April 2007
American Family Insurance March 2004 - June 2006
Chicago Metal Rolled Products May 2001 - July 2004
Reflex Communications August 2000 - April 2001
Verizon/OnePoint Communications June 1998 - August 2000
American Hotel Register/American Health Care Supply January 1996 - May 1998
Royal Crown Cola-Chicago January 1994 - January 1996
Skills
Sales Management, Business Development, Account Management, Commercial Insurance, Underwriting, Property & Casualty..., Insurance, Salesforce.com, Xactimate, Medical Sales, Dental Sales, healthcare
Education
University of St. Francis 2001 — 2004
Master of Science (M.S.), Business Administration and Management, General, 4.0
Dominican University 1990 — 1994
Bachelor of Arts (B.A.), Business/Corporate Communications, Philosophy, and Political Science and Government, 3.52
Lyons Township High School 1982 — 1986
College Prep
AmeriHealth Caritas 2013 - Present
Hospital of the University of Pennsylvania April 2010 - January 2013
Coventry Health Care July 2006 - April 2010
CIGNA October 1996 - July 2006
Sentara Healthcare 1987 - 1993
Sentara Healthcare 1987 - 1993
Skills
Operations Management, Managed Care, Healthcare Management, employee benefit, Customer Service..., Managing Database, Provider Network..., Provider Relations, Enrollment Management, Employee Benefits, Health Policy, Utilization Management, PPO, Medicare Part D, Physician Relations, Health Insurance, HIPAA, HMO, Physicians, Healthcare, Credentialing, Medicaid, Medicare, CPT, Management, Hospitals, Leadership
Education
University of Phoenix 2012 — 2014
Master of Business Administration (MBA), Business Administration, Management and Operations
Drexel University
Bachelor of Science (B.S.), Health Services Administration
Aetna August 2012 - Present
Target March 2006 - Present
Coventry Health Care April 2008 - August 2012
Skills
Clinical Research, Medicare Part D, Pharmacy, Pharmacy Benefit..., Process Improvement
Education
Towson University 1994 — 1998
Bachelor of Science (B.S.), Kinesiology and Exercise Science
Duquesne University 1992 — 1994
Aon Hewitt July 2006 - Present
Coventry Health Care 2002 - 2006
Coventry Health Care, an Aetna Company 2001 - 2002
Coventry Health Care, an Aetna Company 1999 - 2001
Coventry Health Care, an Aetna Company 1997 - 1999
Coventry Health Care, an Aetna Company 1996 - 1997
BCBSNC 1989 - 1994
Skills
Health Insurance, Claims Auditing, Quality Auditing, Auditing Standards, Operational Planning, Operational Excellence, Supervisory Experience, Supervisory Management, Provider Relations, Customer Service, Service Providers, Contract Negotiation, Contractual Agreements, Supervisory Skills, Claims Handling, Claims Management, Claims Resolution, Insurance Adjusting, Medical Billing, Client Billing, System Testing, System Administration, Recruiting
Education
Durham Technical Community College
Business/Commerce, General
Self-employed September 2008 - Present
Schering-Plough Research Institute January 1998 - August 2008
Coventry Health Care February 1991 - December 1997
Skills
Graphic Design, Illustrator, Web Design, Photoshop, InDesign, Adobe Creative Suite, Advertising, Art Direction, Social Media, Microsoft Office, Logo Design, Illustration, Photography, Interior Design, Project Management, Social Media Marketing, Microsoft Excel, Marketing Strategy, Dreamweaver
Education
University of Tennessee-Knoxville 1993 — 1995
Master's degree, Health Services/Allied Health/Health Sciences, General
East Tennessee State University 1985 — 1989
Bachelor's degree, Health Services/Allied Health/Health Sciences, General
Coventry Health Care March 2013 - Present
Discover Hope Here December 2012 - Present
UPMC Health Plan October 2011 - September 2012
NCO Group January 2011 - October 2011
Gateway Health Plan, Inc. 2003 - 2010
Gateway Health Plan, Inc. 1997 - 2003
Gateway Health Plan, Inc. 1995 - 1997
Skills
Management, HIPAA, Health Insurance, Medicaid, Healthcare, Process Improvement, Healthcare Information..., Managed Care, Medicare, Project Management, Strategic Planning, Team Building, Healthcare Industry, Leadership, Medicaid Managed Care, Vendor Management
Education
Robert Morris University 2000 — 2003
Master of Business Administration (MBA), Business Administration
Duquesne University
Bachelor's degree, Business Administration
PharMerica November 2014 - Present
PharMerica June 2012 - January 2015
PharMerica March 2011 - May 2012
PharMerica June 2008 - March 2011
Coventry Health Care November 2006 - May 2007
PharMerica February 2004 - December 2005
Skills
Security, Active Directory, Information Security, Computer Security, SharePoint, Disaster Recovery, Troubleshooting, Information Technology, ITIL, Visio, Software Documentation, Process Improvement, HIPAA, VPN, McAfee, Networking, IT Service Management, Access, Security Audits, Project Management, Business Continuity, Incident Management, SAP, IBM iSeries, IT Audit, Application Security, Computer Forensics, Incident Response, Proofpoint, EnCase Enterprise, Incident, Vulnerability Scanning, Security Incident..., Splunk
Education
Hillsborough Community College 2011 — 2013
Everest University-Brandon 1998 — 2000
Associate of Science (A.S.), Criminal Justice/Police Science
K&L Gates July 2014 - Present
Reed Smith LLP December 2013 - July 2014
Coventry Health Care September 2012 - January 2013
IntelliResponse Systems Inc June 2009 - June 2012
Skills
Strategic Consulting, Data Analysis, Data Entry, General Administration, Microsoft Office 2007, Reception, Customer Service, Customer Retention, Computer Hardware, Citrix, Performance Consulting, SaaS, Software Consulting, Administrative Work, Microsoft Word, Microsoft Excel, Westlaw, Lexis, TimeMap, Outlook, Tabs, Tabs3, CaseMap, AbacusLaw, Legal Discovery, Report Writing, Research, Oral & Written..., Automation, Legal Writing, Legal Research, Contract Law, Real Estate Transactions, Civil Litigation
Education
Duquesne University 2013 — 2013
Paralegal Certification, Legal Assistant/Paralegal, 3.57
Mansfield University of Pennsylvania 2003 — 2010
Bachelor of Arts (B.A.), Applied Philosophy
West Chester University of Pennsylvania 2004 — 2005
ADP October 2012 - Present
Coventry Health Care June 2008 - October 2012
Comcast January 2008 - May 2008
Skills
Kronos, Kenexa, Microsoft Office, Advancer, SharePoint, CompNet, PeopleSoft, LawLogix, EVerify, New Hire Orientations, Recruiting, E-Verify, Employee Relations, FMLA, Human Resources
Education
Middlesex Community College 2013 — 2013
PHR
Emmanuel College 2009 — 2011
Master of Science (MS), Human Resource Management
Fitchburg State College 2003 — 2008
Bachelor of Science (BS), Psychology
U.S. Department of Veterans Affairs August 2014 - Present
ProMed May 2013 - Present
United Healthcare February 2013 - June 2013
Coventry Health Care 2012 - 2013
WellCare 2012 - 2012
Coastal Orthopedics & Sports Medicine Ɩ Pain Management 2011 - 2012
JSA Healthcare Corporation 2011 - 2012
University of Florida 2010 - 2011
Armor Correctional Health Services 2010 - 2010
Orlando Health 2008 - 2010
Skills
Project Management, Process Improvement, Compliance, Quality Assurance, Nursing, Data Analysis, Six Sigma, Emergency Nursing, Microsoft Office, Utilization Review, Management, Orthopedic Nursing, Military, Orthopedic, Quality Management, Medicare, Medicaid, Medical Billing, Medical Records, Medical Coding, Office Administration, Healthcare Management, Healthcare Information..., Healthcare Analytics, Healthcare Reimbursement, Healthcare improvement, Health Insurance, Public Health, Healthcare Policy, HEDIS, HIPAA, WebEx, Telecommuting, Medical Practice..., Operational Streamlining, Team Management, Accreditation, Risk Management, Risk Analysis, Health Policy, Physicians, Clinical Research, Managed Care, Medicine, Quality Improvement, Healthcare, EMR, Hospitals, Informatics, Home Care
Education
Villanova University
Masters Certificate, Six Sigma
Drexel University
Bachelor of Science (B.Sc.), Healthcare Administration and Nursing
Coventry Health Care April 2013 - Present
Reimbursement Concepts April 2010 - March 2013
Eastern Gateway Community College January 2010 - June 2011
Eastern Gateway Community College August 2009 - May 2011
Skills
Social Media, Typing, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Memorization, University Teaching, Developmental Education, PowerPoint development, Program Management, Medical Billing, Medical Coding, Analytics, Compliance, E-Learning, Fitness, Internet, Internal Communications, Lecturing, Networking, Organization, Office Administration, Office Management, Proofreading, Strategic Planning, Quality Assurance, Qualitative Research, Quality Management, Quantitative Research, Quality Control, Research, Sports, Tutoring, Windows, Writing, Valuation
Education
West Liberty State University 2008 — 2009
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services, 3.5
Eastern Gateway Community College 2006 — 2008
Associate's degree, Associate of Arts, 3.8
Morris, Nichols, Arsht & Tunnell LLP September 2015 - Present
Morris, Nichols, Arsht & Tunnell LLP May 2014 - August 2014
Penn State University August 2013 - May 2014
Womble Carlyle Sandridge & Rice LLP May 2013 - August 2013
Coventry Health Care May 2012 - August 2012
Fetter McDermott August 2011 - December 2011
Skills
Legal Writing, Legal Research, Policy Analysis, Document Review, Westlaw, Lexis, Microsoft Word, Microsoft PowerPoint, Public Policy, Editing, Research, LexisNexis
Education
Pennsylvania State University, The Dickinson School of Law 2012 — 2015
Juris Doctor
Lycoming College 2010 — 2012
Bachelor of Arts (BA), Economics, summa cum laude
Amerigroup March 2015 - Present
FamilyCare Health Plans November 2014 - March 2015
FamilyCare Health Plans February 2012 - November 2014
Suncrest Services June 2010 - December 2011
Timber Products Manufacturers Association (TPM) January 2006 - May 2010
CDJ Consulting Inc September 1999 - December 2005
Coventry Health Care May 1998 - August 1999
Premera Blue Cross 1996 - 1997
Premera Blue Cross December 1995 - March 1996
QualMed of Washington (HealthNet) January 1994 - December 1995
Skills
Insurance, Health Insurance, Business Intelligence, Forecasting, Healthcare, SQL, Strategic Financial..., Underwriting, Employee Benefits, Accounting, Spreadsheets, Relational Databases, Fee Schedules, Sales, Medicare, Advanced Budgeting, Access, Sales Management, Compilation Of..., Visual Basic, Management, Tax Preparation, Investments, Restaurant Management, Culinary Skills, Customer Acquisition, Long-term Care, Human Resources, Fixed Annuities, PPO, Marketing, Actuaries, Statutory Accounting, Health Economics, Process Improvement, Budgets, Managed Care, Leadership, Data Analysis, Medicaid, Financial Analysis, Health Underwriting, Statutory Reporting, IBNR Reserving, Medical Economics, Provider Contracting, Health Care Analysis, actuarial analysis, Health Policy, Analysis
Education
Eastern Washington University 1994 — 1996
MBA, Business and Health Administration
Eastern Washington University 1986 — 1989
BA Professional Accounting, Professional Accounting
Washington State University 1980 — 1982
None, Liberal Arts
Coventry Health Care February 2013 - Present
Del Engineering November 2012 - Present
Discover HOPE Here October 2012 - Present
PNC Financial Services October 2005 - July 2012
PNC June 2002 - October 2005
East Allegheny High School October 2002 - July 2004
Elizabethtown College August 2000 - May 2002
Skills
Teaching, Training development, instructional design, eLearning, Training Facilitation, Customer Service..., Motivational Speaking, Public Speaking, Classroom Management, Coaching, Leadership Development, Peer Mentoring, Oral & Written..., Microsoft Office, Microsoft Excel, Lotus suite, 10 Key, financial counseling, Retail Banking, Customer Service, Sales, Customer Escalation..., Supervisory Experience, employee satisfaction..., Performance Management, Recruiting, PeopleSoft, Statistical Data..., Service Level Management, Financial Risk..., Payroll, Accounting, C++, Mathematics, Management, Instructional Design, Leadership, Employee Training, Project Management, Employee Relations, Budgets, Program Management, Call Centers, Hiring, Needs Analysis, Conflict Resolution, Performance Consulting, Instructor-led Training, Training Delivery, ADDIE
Education
Elizabethtown College 1998 — 2002
Bachelor of Science (BS), Secondary Mathematics Education
Neshaminy High School 1995 — 1998
Ritter Insurance Marketing February 2014 - Present
Coventry Health Care 2007 - 2010
Education
Elizabethtown College 2002 — 2005
Bachelors of Science, Accounting
HACC, Central Pennsylvania's Community College 1993 — 1996
Associate's degree, Business Administration and Management, General
Penn State Hershey Medical Center March 2007 - Present
Coventry Health Care November 1995 - December 2006
Education
Whitworth University 1979 — 1983
Bachelor of Science, Nursing
Eastern Washington University 1981 — 1983
Bachelor of Science (B.S.), Nursing
BCI Surface Technologies July 2013 - Present
JRW Associates, Inc June 2010 - July 2013
Coventry Health Care December 2008 - June 2010
WellPath, A Coventry Health Care Plan December 2007 - December 2008
Skills
Customer Relations, Contract Negotiation, Analysis, New Business Development, Account Management, Business Development, Customer Service, Sales, Sales Presentations, Sales Process, Cold Calling, Strategy, Sales Management, Leadership, Strategic Planning, Team Building, CRM
Education
East Carolina University 2002 — 2007
BA, English
East Carolina University 2002 — 2007
Bachelor of Arts (B.A.)
Mercy October 2013 - June 2015
Mercy January 2013 - October 2013
Mercy September 2011 - January 2013
Coventry Health Care March 2009 - September 2011
Mercy Health Plans April 2005 - 2009
Skills
Microsoft Excel, Microsoft Word, Customer Service, Outlook, Budgets, Hospital Revenue Cycle, Health Insurance, Epic Systems, Microsoft Office, PowerPoint, Medicare/Medicaid..., Hospital Contracting, Research, Managed Care, English, Medicare Advantage, Photoshop, Windows, Teaching, HTML, Denials, Leadership, Healthcare, HIPAA, Healthcare Management, Process Improvement, Revenue Cycle, Training
Education
Evangel University 2009 — 2011
Master's degree, Organizational Leadership
Evangel University 2006 — 2008
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Anthem May 2014 - Present
BASK Enterpises LLC 2014 - Present
Senture, LLC November 2013 - May 2014
Senture, LLC March 2010 - November 2013
Kris Gilbert Designs January 2000 - May 2012
Coventry Health Care August 2010 - September 2010
Coventry Health Care August 2010 - August 2010
Hall Marketing January 2000 - January 2001
Skills
Call Center, Call Center Development, Sales Management, Sales Process, Sales Presentations, Call Control, Call Processing, Analysis, Problem Solving, Quality Management, Microsoft Excel, Microsoft Office, Marketing, Customer Service, Business Strategy, Direct Sales, Performance Management, Business Planning, Budgets, Marketing Strategy, Team Building, Training, Government, Cross-functional Team..., Customer Satisfaction, Leadership Development, Business Process..., Project Management, Leadership, Operations Management, Insurance, Business Analysis, Strategic Planning, New Business Development, Management Consulting, Program Management, Product Development, Outsourcing, Contract Management, Team Leadership, Account Management, Process Improvement, Forecasting, Management, Microsoft Word, Healthcare, Call Centers, Coaching, Quality Assurance, Contract Negotiation
Education
Eastern Kentucky University 1997 — 2001
KCTCS 2012 — 2012
Licened Health Insurance Agent
North Laurel High 1994 — 1997
Eastern Kentucky University 2000 — 2002
Computer Technology
Lambuth Group 1997 — 1997
Real Estate License
Sullivan University
Business Management
HealthLINE 2014 - Present
UT Southwestern Medical Center September 2013 - Present
UT Southwestern Medical Center at Dallas September 2011 - September 2013
University of Texas Southwestern Medical Center at Dallas September 2008 - September 2011
UT Southwestern Medical Center April 2006 - September 2008
Coventry Health Care October 2004 - January 2005
Skills
Library Science, Information Management, Library Management, Digital Libraries, Community Outreach, Cataloging, Research, Library, Library Reference, Library Instruction, Analysis, Archives, Higher Education, Grant Writing, Library Research, Library 2.0, E-Learning, Information Literacy, EndNote, Teaching, Public Speaking, Virtual Reference, Online Research, Metadata, Databases, Electronic Resources, Records Management, Collection Development, PowerPoint, Nonprofits, Blogging, Information Retrieval, Content Management, Editing, Web 2.0, Academic Libraries, Interlibrary Loan, Distance Learning, Taxonomy, Knowledge Management, Circulation
Education
Emporia State University 1969 — 1970
Masters, Library & Information Sciences
Emporia State University 1967 — 1969
B.S., Business Administration and Management, General
University of Saint Mary 1965 — 1967
AIG July 2012 - Present
Assurant May 2012 - July 2012
Marcus &Millchap February 2012 - May 2012
Georgia State University August 2010 - May 2012
Coventry Health Care May 2011 - October 2011
Institute of Health Administration August 2010 - May 2011
Skills
Excel, VBA, Access, SQL, SAS, R, Stata, PowerPoint, Outlook
Education
Georgia State University - J. Mack Robinson College of Business 2010 — 2012
MS, Actuarial Science
Eastern Michigan University
BS, Actuarial Science
Aetna January 2014 - Present
Coventry Health Care April 2012 - December 2013
Ursuline Senior Services June 2011 - April 2012
Mad Mex January 2009 - November 2010
Abraxas Center for Adolescent Females October 2007 - February 2008
Skills
Social Media, Writing, Microsoft Office, Case Management, Education, Cooking, Community Outreach, Non-profits, Conflict Resolution, PowerPoint, Editing, Word, Teaching, Outlook, Excel, Critical Thinking, Proofreading, Social Services, Medicaid Managed Care, Customer Service, Crisis, Healthcare, Medicaid, Managed Care, Health Insurance, Insurance, Long-term Care, Mental Health, Nonprofits
Education
Duquesne University 2008 — 2010
M.S. Ed., Education
University of Pittsburgh 2003 — 2007
Bachelor of Arts, English Writing
Anthem July 2015 - Present
Anthem Blue Cross Blue Shield January 2013 - Present
United Health Group June 2009 - January 2013
UnitedHealth Group June 2009 - June 2012
Coventry Health Care August 2006 - June 2009
Skills
Account Management, Customer Service, Employee Benefits, Health Insurance, Health Savings Accounts, Healthcare, Insurance, Managed Care, Medicare, Selling, Microsoft Excel, Team Building
Education
Randolph-Macon College 2004 — 2006
Bachelor, English
Elon University 2002 — 2004
Corporate Communications
Coventry Health Care April 2007 - Present
Concentra April 1998 - April 2007
Concentra (and CRA Managed Care) July 1996 - April 1998
Skills
Performance Management, Budget Planning and..., Staff Development and..., Profit and Loss..., Quality Review and..., Revenue Cycle Management, Metrics Analysis and..., Sales Planning and..., Sales Tracking, Change Leadership, Customer Service, Team Building, Disability Management, Coaching, Workers Compensation, Managed Care, Insurance, Management, Claim, Health Insurance, Leadership, Medicare, Sales, Change Management, Healthcare
Education
New York University 1994 — 1996
MA, Rehabilitation Counseling
Fairfield University 1990 — 1994
BA, Sociology, Minor-Management
David Hill & Associates April 2013 - Present
UnitedHealthcare August 2009 - April 2013
Coventry Health Care July 2008 - July 2009
Stock Building Supply June 2006 - March 2008
Skills
Health Insurance, Insurance, Employee Benefits, Underwriting, Life Insurance, Sales, Small Business, Disability Insurance, Leadership
Education
East Carolina University 2002 — 2006
Bachelor of Science (B.S.), Industrial Distribution & Logistics
Day & Zimmermann August 2014 - Present
Independence Blue Cross May 2013 - August 2014
Resources Global, Inc. (RGP) 2011 - May 2013
Womens' Law Project 2009 - 2013
mid-size or Fortune 500 corporation or consulting firm 2011 - 2011
Construction Industry 2010 - 2011
CIGNA 2005 - 2010
Resources Global, Inc 2004 - 2005
Coventry Health Care 2002 - 2004
CIGNA 1999 - 2002
Skills
Risk Management, Strategy, Cross-functional Team..., Business, Financial Advisory, Insurance, Auditing, Financial Analysis, Leadership
Education
Duke University - The Fuqua School of Business 1996 — 1998
MBA, Finance
University of Maryland University College
B.S., Accounting
Aetna Life Insurance Company 2012 - Present
Magellan Health Services March 2008 - May 2012
Coventry Health Care January 2002 - March 2008
Skills
Business Analysis, Process Improvement, HIPAA, Managed Care, Visio, Healthcare Information..., SharePoint, Software Documentation, SDLC, Insurance, Vendor Management, Requirements Gathering, Requirements Analysis, Data Analysis, Access, Cross-functional Team..., Call Centers, Analysis, Data Warehousing, Team Building, Project Management, Leadership, Information Technology, Business Process, Business Process..., Systems Analysis
Education
Palmyra Area High School 1993 — 1997
Duquesne University
BS, Professional Studies/Leadership
Duquesne University
MBA, completed courses towards Masters
Coventry Health Care April 2012 - January 2013
Saatchi & Saatchi August 2010 - October 2010
Saatchi & Saatchi June 2010 - October 2010
IMS Health September 2008 - June 2010
Dime Magazine - 94x50 May 2007 - September 2009
Skills
Google Analytics, Omniture, SAS programming, Healthcare, SPSS, Microsoft Office, Oncology, Cardiovascular Disease, Hypertension, Diabetes, Microsoft Excel, Microsoft Word, Access, Adobe Creative Suite, PowerPoint, Social Media, MRI Plus, Photography, Marketing Strategy, Marketing Communications, Market Research, Consumer Behaviour, Pop Culture, Presentations, Presentation Development, Project Management, Strategic Planning, Digital Ethnography, Research, Qualitative Research, Quantitative Research, Focus Groups, Project Coordination, Organizational..., Facebook
Education
Fashion Institute of Technology
Advertising and Marketing Communications
New York University
Master of Public Administration (MPA), Policy and Management
Morris Brown College
Bachelor of Science, Psychology
Molina Healthcare August 2015 - Present
Aetna September 2013 - August 2015
Coventry Health Care April 2012 - September 2013
Health Alliance Medical Plans September 2010 - April 2012
Progressive Insurance July 2002 - August 2010
RadioShack June 1998 - January 2001
Skills
Claims, Contract Negotiation, Medicare, Insurance, Health Insurance, HIPAA, Healthcare, Customer Relations, Microsoft Office, Analysis, Strategic Communications, Negotiation, Contract Management, Excel, Process Improvement, Provider Relations, HMO, Claims Resolution, Network Development, Claim Investigation, PPO, Team Building, Claims Management, Managed Care, Sales, Coaching, Credentialing, Data Analysis, Property, Commercial Insurance, Medical Billing, Marketing, Training, Public Speaking, Financial Analysis, Recruiting, Team Leadership, Performance Management, Healthcare Management, Lotus Notes, Healthcare Industry, Medical Terminology, Customer Retention, Human Resources, Customer Satisfaction, Outlook, Health Policy, Vendor Management, Employee Relations, Business Development
Education
Western Governors University 2012 — 2015
MBA, Health Care Management
Eureka College 1997 — 2001
BS, Communications
David M. Gilston Insurance Agency, Inc. January 2015 - Present
Neace Lukens February 2012 - December 2014
Coventry Health Care August 2007 - January 2012
Gallagher Benefit Services January 2002 - May 2006
USA TODAY 1995 - 2000
USA TODAY 1990 - 1995
Skills
Sales and Marketing, Dentistry, Underwriting, Brokers, Life Insurance, Commercial Insurance, Medicare, Claim, Property & Casualty...
Education
East Carolina University
The Cedars of Monroeville June 2012 - Present
Credit Management Company 2007 - 2011
Coventry Health Care 2005 - 2006
Neighborcare Pharmacy Services 2004 - 2005
Tomchik Family Health Care 2003 - 2004
UPMC Health Services 2001 - 2003
Gentiva Health Services 1999 - 2001
AHERF 1995 - 1999
Magee-Womens Hospital 1989 - 1995
Ohio Valley general hospital 1984 - 1989
Skills
Excel, Budgeting, Customer Service, Word, Microsoft Office, Problem Solving, Team Building, Accounts Receivable, Negotiation, Compliance, Coaching, Process Improvement, Administration, Billing, Call Center, Supervisory Skills, Call Centers, Invoicing, Revenue Cycle, Microsoft Excel, Healthcare, Leadership, Finance, Insurance
Education
California University of Pennsylvania
MSBA, Accounting Finance
Career Development Center in Squirrel Hill
Duquesne University
BSBA, Accounting Finance
Coventry Health Care December 2011 - Present
Humana, Inc October 2007 - November 2012
Humana, Inc July 2005 - October 2007
Humana, Inc July 2003 - July 2005
Humana, Inc December 2002 - July 2003
GETRONICS, INC January 2002 - December 2002
ADECCO PERSONNEL/GE MEDICAL January 2001 - January 2002
NEW HORIZONS COMPUTER LEARNING CENTER July 1999 - September 2001
Skills
Call Center, Process Improvement, Operations Management, Customer Satisfaction, Customer Service, Business Process..., Telemarketing, Employee Training, Staff Mentorin, Project Management, Data Analysis, Call Centers, Forecasting, Program Management, Sales
Education
Villanova University 2008 — 2009
Project Management
Saint Renoir University 2001 — 2001
Bachelor, Management
Southern Wesleyan University 1981 — 1983
Central Wesleyan College
Bachelor of Business Administration, Management
Eastern Florida State College
Accelero Health Partners / Zimmer May 2006 - Present
US Air Force Reserve 1988 - September 2011
Coventry Health Care 2001 - 2006
Danet Inc. 1998 - 2000
Federated Investors May 1998 - April 1999
Skills
Musculoskeletal, Oncology, Healthcare, SDLC, Hospitals, Strategic Planning, Customer Relations, Program Management, Process Engineering, Business Analysis, Project Management, Process Improvement, Business Process..., Healthcare Management, Business Strategy, Performance Improvement, PMO, Software Project..., Management Consulting, Contract Negotiation, Management, Cross-functional Team..., Customer Service, Leadership, Healthcare Consulting, Business Development, Change Management, CRM, Team Building, Operations Management, Data Analysis, Six Sigma, Strategy, Human Resources, Vendor Management, Leadership Development, Organizational..., Executive Management, Budgets, Performance Management, Consulting, Healthcare Information..., Information Technology, Public Speaking, Business Intelligence
Education
Duquesne University 2009 — 2014
Master's Degree, Leadership & Information Technology
Robert Morris University 1988 — 1992
BSBA, Finance
APS Healthcare April 2010 - Present
USANA Health Sciences June 2009 - Present
Coventry Health Care September 2005 - April 2010
Highmark July 2002 - September 2005
OneBeacon Insurance January 1985 - March 2002
Skills
Strategic Planning, Team Building, Process Improvement, Healthcare, Coaching, Budgeting, Change Management, Customer Relations, Mentoring, Negotiation, Business Analysis, Problem Solving, Insurance, Operations Management, Customer Service, Business Planning, Start-ups, Vendor Management, Performance Management, Health, Organizational..., Contract Negotiation, Team Leadership, New Business Development
Education
Duquesne University
MBA, Finance & Marketing
Robert Morris University
BSBA, Management
Senture, LLC April 2013 - Present
Helping Hands Chiropractic March 2011 - January 2013
Coventry Health Care August 2010 - January 2011
Aflac February 2010 - August 2010
Buggies Unlimited March 2006 - January 2010
Back Roads Tour July 2009 - December 2009
Eastern Progress May 2004 - May 2005
EKU ITDS Computing January 2000 - May 2004
Skills
Leadership, CRM, Management, Team Building
Education
Eastern Kentucky University 2000 — 2005
BBA, Business Administration
Liberty Mutual Insurance January 2015 - Present
XOOM Energy June 2014 - December 2014
Aerotek March 2014 - May 2014
TalentBridge November 2012 - October 2013
Adecco June 2011 - November 2012
Coventry Health Care October 2010 - June 2011
Wachovia, A Wells Fargo Company May 2008 - February 2010
Dick's Sporting Goods February 2007 - May 2008
Merck 2004 - 2006
Enterprise Rent-A-Car August 2001 - October 2004
Skills
Sales Operations, Sales Process, Direct Sales, Health Insurance, Cold Calling, Account Management, Sales, Customer Service, Sales Management, Recruiting, New Business Development, Human Resources, Business Development, Marketing, Team Building, Training, Finance, Coaching, Insurance, Performance Management, Employee Benefits, Business Planning, Leadership, Temporary Staffing, Management, Hiring, CRM, Talent Acquisition, Sourcing, Temporary Placement
Education
Oakland University 1998 — 2001
Bachelor of Arts
Ferris State University 1996 — 1997
Oakland Community College 1994 — 1996
Coventry Health Care February 2007 - Present
3s SUA 2005 - 2007
BCOP/BOS/OfficeMax 1999 - 2005
Boise Cascade Office Products 1999 - 2005
Boise Office Solutions 1999 - 2005
Peterson world wide 1998 - 1999
Skills
SDLC, Vendor Management, Business Analysis, Visio, Process Improvement, Systems Analysis, IT Strategy, Management, Integration, SQL, MS Project, Analytics, Change Management, Requirements Analysis, Project Management, Business Process, Sales Management, Business Requirements, Project Portfolio..., Disaster Recovery, Data Analysis, Quality Assurance, Team Building, Databases, CRM, Data Warehousing, E-commerce, Program Management, PeopleSoft, Business Process..., Requirements Gathering, Business Intelligence, Microsoft SQL Server, Insurance, SharePoint, Software Documentation, IT Management, Cross-functional Team..., Leadership, Risk Management, Analysis, Agile Methodologies, Healthcare Information..., PMO, Software Development, Enterprise Architecture, Testing, Data Center, Team Leadership, ITIL
Education
Eastern Illinois University 1994 — 1998
Bachelor of Science (B.S.), Management Information Systems and Services
Palaitne High school
Palatine High School
Philips March 2008 - Present
Philips Respironics June 2005 - March 2008
Coventry Health Care 2004 - 2005
Highmark 2002 - 2004
Raeder Landree 1998 - 2002
PNC 1996 - 1998
PNC 1995 - 1996
Legent 1994 - 1995
Advanced Systems Engineering, Inc., 1988 - 1994
Skills
Management, Planning..., Enterprise Architecture, Information Architecture, Application Architecture, Technology Architecture, Business Architecture, Project Management, Program Management, Roadmap Management, Data Administration, Systems Inegration, Business Analysis, Advanced Technology, Software Development, Data Modeling, Data Warehousing, Business Intelligence, Agile Methodologies, Architecture, Architectures, Management, Strategy, SDLC, Requirements Analysis, Business Process, Process Improvement
Education
University of Pittsburgh
Masters of Science, Information Science
Duquesne University
Masters Certificate, Project Management
University of Pittsburgh
Bachelor of Science, Mechanical Engineering
University of Pittsburgh
Master's degree, Information Science/Studies
UT Southwestern Medical Center September 2013 - Present
UT Southwestern Medical Center at Dallas September 2011 - September 2013
UT Southwestern Medical Center at Dallas September 2008 - August 2011
UT Southwestern Medical Center at Dallas April 2006 - August 2008
Coventry Health Care October 2004 - January 2005
First Health August 1993 - October 2004
Midwestern University August 1984 - July 1993
Illinois Central College September 1978 - July 1984
Bergan High School - Peoria IL August 1976 - June 1977
Central Missouri State University August 1971 - July 1972
Skills
Community Outreach, Library Science, Marketing, Research, Teaching, Public Speaking, Microsoft Word, Customer Service, Microsoft Office, Outlook, Microsoft Excel, Editing, Library Management, PowerPoint, Information Retrieval, Library, Information Literacy, Grant Writing, Higher Education, Cataloging, Social Media, Event Planning, Blogging, Electronic Resources, Collection Development, Healthcare, Online Research, Library Instruction, Digital Libraries, Social Networking, Analysis, Leadership, Data Analysis, Training, Metadata, Library Research, Virtual Reference, Nonprofits, Staff Development, E-Learning, Archives
Education
Emporia State University 1969 — 1970
MLS, Library Science
Emporia State University 1967 — 1969
BSB, Business Administration
Saint Mary University - Leavenworth KS 1965 — 1967
Business Adminstration
Restore Rehabilitation July 2012 - Present
Sedgwick CMS October 2011 - June 2012
Coventry Health Care April 2011 - October 2011
Integrated Care Management May 2010 - December 2010
GENEX Services, Inc. January 2007 - May 2010
Intracorp 2000 - 2006
Skills
Insurance, Workers Compensation, Managed Care, Healthcare, Account Management
Education
Eckerd College
BA, Business Management in Healthcare
Ahold August 2010 - Present
The Journey into a Man's Broken Heart 2011 - December 2012
Coventry Health Care April 2007 - July 2010
Skills
Leadership, Analysis, Microsoft Office, Training, Public Speaking, Access, Microsoft Excel, Team Building, Research, Management, Time Management, Social Media, Microsoft Word, Event Planning, Marketing, Process Improvement, Coaching, Project Planning, Editing, Creative Writing, Project Management, Mentoring, Entrepreneurship, PowerPoint, Relationship..., Consulting, Finance, Multi-tasking Skills, Financial Analysis, Nonprofits
Education
Eastern University 2010 — 2012
MBA, Business, 3.9
Hampton University 2001 — 2005
BA, Accounting
Central Dauphin East 1998 — 2001
Diploma, College Prep
Social & Scientific Systems June 2007 - Present
Starbucks Coffee Company February 2002 - March 2007
Coventry Health Care April 2001 - June 2003
Manpower Inc. March 1999 - April 2001
Education
Elon University
Centene Corporation April 2015 - Present
Centene Corporation October 2013 - April 2015
Centene Corporation April 2013 - October 2013
Coventry Health Care July 2009 - March 2013
KV Pharmaceutical November 2006 - February 2009
Coca-Cola Enterprises March 1997 - November 2006
Mitsubishi FUSO Truck & Bus Corporation July 1994 - March 1997
Coca-Cola Enterprises September 1992 - June 1994
Coca-Cola Enterprises March 1990 - September 1992
Skills
Policy, Financial Audits, Managed Care, Auditing, Internal Audit, Sarbanes-Oxley Act, Internal Controls, Organization, Process Improvement, Financial Analysis
Education
Saint Louis University School of Law 1999 — 2003
JD, Law
Webster University 1995 — 1997
MA, Counseling
Drake University 1984 — 1988
BA, Sociology
Webster University
MA, Counseling Psychology
Mutual of Omaha 2012 - Present
Mutual of Omaha 2008 - 2012
Coventry Health Care July 2007 - July 2008
Skills
Actuarial Science, Life Insurance, Fixed Annuities, Insurance, Health Insurance, Term Life Insurance, Retirement, Pensions, Underwriting
Education
Dordt College 2002 — 2006
BlueCross BlueShield of Tennessee January 2014 - Present
BlueCross BlueShield of Tennessee October 2013 - January 2014
Coventry Health Care September 2012 - October 2013
TennCare February 2007 - August 2012
Tulane University Hospital and Clinic June 2000 - April 2006
Skills
Public Health, Medical Education, Health Policy, Healthcare Management, Healthcare Information..., Medicine, Healthcare, Healthcare Consulting, Medicaid Managed Care, Utilization Management, Credentialing, Prior Authorization, Quality Improvement, Physicians, Managed Care, Medicaid, Provider Relations, Network Development, Medicare, Disease Management, HIPAA, Informatics, EMR, EHR, HEDIS
Education
University of Alabama School of Medicine 1986 — 1990
Doctor of Medicine (M.D.), Medicine
Emory University 1981 — 1986
Bachelor of Arts (B.A.), physics and anthropology
Mercer January 2013 - Present
Mercer 2012 - Present
Mercer April 2005 - 2011
Coventry Health Care August 2000 - April 2005
United Healthcare September 1998 - August 2000
Nordstrom April 1992 - July 1998
Skills
Employee Benefits, Account Management, Benefits Administration, Management, Health Insurance, Insurance, Sales, Marketing, Project Management, Executive Pay, COBRA, Open Enrollment, Human Resources, Performance Management, Outsourcing, Defined Benefit, HRIS, Deferred Compensation, Health Care Reform, Recruiting, Leadership Development, Coaching, Employee Relations, ERISA, HR Consulting, FMLA, Health Savings Accounts, Compensation & Benefit, Employee Engagement, Incentive Programs, Benefits Design, Health & Benefits..., New Business Development, Vendor Relations, Strategic Planning, Cross-Selling, Up-selling, Key Account Management, Commitee Leadership, Profitability Growth, Report Generation, Client Relationship..., Presentations, Proposals, Mentoring, Budget Development, Contract Negotiations
Education
Elmhurst College 1992 — 1996
Bachelor of Arts, Advertising & Public Relations
Transamerica June 2015 - Present
Transamerica June 2013 - June 2015
Nationwide Insurance September 2012 - May 2013
Transamerica May 2012 - August 2012
Coventry Health Care May 2011 - December 2011
Collins Community Credit Union May 2010 - August 2010
Skills
Microsoft Office, Microsoft Office 2007, R, Mathematica, Outlook, Management, MoSes, TAS, VBA, MG-ALFA, Teamwork, Leadership
Education
Drake University 2009 — 2013
Bachelor of Science, Actuarial Science/Finance, Junior
Anamosa High School 2005 — 2009
ThoughtWorks Studios December 2014 - Present
Springfield, Missouri, Sports Commission May 2012 - April 2014
Coventry Health Care August 2011 - December 2011
Friends of the Zoo June 2009 - December 2009
Skills
Press Releases, Social Media, Event Planning, Public Relations, Social Media Marketing, Social Networking, Facebook, Blogging, Public Speaking, Microsoft Office, Editing, PowerPoint, Marketing, Customer Service, Newsletters, Media Relations, Marketing Communications, Photoshop, Non-profits, Microsoft Excel, Event Management, Journalism, Photography, Community Development, Sales, Marketing Strategy
Education
Drury University 2010 — 2012
Master's, Arts in Communication/Integrated Marketing
Missouri State University 2006 — 2010
Bachelor's, Public Relations/General Business
BNY Mellon July 2010 - Present
BNY Mellon 2010 - 2013
Pyramid Consulting Group June 2010 - July 2010
Coventry Health Care December 2004 - June 2009
Eaton Cutler-Hammer January 2003 - September 2004
Eaton Cutler-Hammer January 1997 - January 2003
Eaton Cutler-Hammer January 1995 - January 1997
Accenture January 1993 - January 1995
Westinghouse Electric Company January 1990 - January 1993
Westinghouse Electric Company January 1987 - January 1990
Skills
Visio, JCL, MS Project, ERP, Business Intelligence, SQL, Mainframe, Oracle, Data Warehousing, Cognos, COBOL, Project Management, Unix, IMS DB/DC, MVS, Business Process, IBM Mainframe, Software Development, Budgets, Microsoft Office
Education
Duquesne University 1985 — 1991
Masters, Management Information Systems
Duquesne University 1985 — 1989
MBA, Business Admin
Clarion University of PA 1976 — 1980
BS, Business Admin/Economics
Glendale High School
Florida Blue April 2013 - Present
Coventry Health Care January 2012 - March 2013
OptumHealth March 2011 - February 2012
MLH Consulting October 2010 - January 2011
WellPoint June 2007 - October 2010
Division of Aging/DHR/State of Georgia September 2006 - June 2007
Georgia Baptist College of Nursing at Mercer University August 2006 - December 2006
Emory Wesley Woods Geriatric and LTAC Hospital September 2003 - September 2006
Eagle Group International February 2003 - April 2003
Intracorp 1987 - 2003
Skills
Change Management, Case Management, Managed Care, Care Management, Health, Case Managment, Healthcare Management, Medicare, Disease Management, Nursing, Medicaid, Healthcare, Utilization Management, Clinical Research, Home Care, Workers Compensation, Claim, Program Development, Health Insurance, Management, Health Policy, Elder Care, Healthcare Information..., Quality Improvement, Insurance, Hospitals, Healthcare Industry, Provider Relations, HMO, HIPAA, Physician Relations, Medicine, Physicians, Healthcare Consulting, Network Development, Leadership, PPO, Revenue Cycle, EHR, EMR, Informatics, Long-term Care, Acute Care, Inpatient, Strategic Planning
Education
Georgia College and State University 2014 — 2015
Pursuing Doctor of Nursing Practice
Emory University 2005 — 2006
MSN, Nursing
Mercer University 2003 — 2005
BSN, Nursing
St. Joseph's Hospital School of Nursing
Diploma in Nursing, Registered Nursing/Registered Nurse
Coventry Health Care November 2012 - July 2013
Skills
Music, Opera, Voice Lessons, Dance, Insurance, Leadership, Event Planning, Teaching, Team Building, Training
Education
West Chester University of Pennsylvania 2009 — 2011
Master of Arts (M.A.), Vocal Performance
Eastern University 2003 — 2007
Bachelor of Arts (B.A.), Music
BCBSNC June 2015 - Present
BCBSNC April 2014 - Present
ScottMadden, Inc. February 2014 - April 2014
ScottMadden, Inc. February 2012 - February 2014
ScottMadden, Inc. June 2010 - February 2012
Kenan-Flagler Business School July 2008 - May 2010
Health Planning Source May 2009 - July 2009
Coventry Health Care October 2007 - June 2008
Robert Half International August 2006 - October 2007
Coca-Cola Enterprises December 2003 - June 2006
Skills
Strategic Planning, Organizational..., Performance Management, Process Improvement, Organizational Design, Management Consulting, Change Management, Leadership, Program Management, Performance Improvement, Business Strategy, Strategy, Business Development, Cross-functional Team..., Consulting, Workforce Planning, Project Control, Financial Modeling, Business Process..., Recruitment Process..., Policy Analysis, Market Research, Business Case Design, Business Case Modelling, Business Case Production, Preparing Business Cases, Presentation Design, Metric Development, Microsoft Excel, Microsoft Word, PowerPoint, Visio, SharePoint, MS Project, Photoshop, Microsoft Publisher, Access Database, SAP, PeopleSoft, VBA, Crystal Ball, Taleo, BrassRing, Analytics, Business Process..., Leadership Development, Talent Acquisition, Strategic Consulting, Benchmarking, Restructuring
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2008 — 2010
MBA, Management Consulting & Corporate Finance
Duke University 1999 — 2003
BA, Economics, Sociology
WITF, Inc. May 2015 - Present
Headquarters Music March 2014 - Present
Freelance May 2002 - Present
SOUNDIRON, LLC November 2012 - Present
Pennsylvania Chiropractic Association February 2014 - January 2015
Coventry Health Care 2009 - 2013
Delta Dental 2005 - 2009
Delta Dental 2003 - 2005
Bookspan 2002 - 2003
Pennsylvania Cable Network (PCN) 2002 - 2003
Skills
Video Editing, Camera, Sound, Media Production, Sony Vegas, Music Production, Digital Audio, FL Studio, Sound Editing, Adobe Audition, Microsoft Office, Sound Mixing, Ableton Live, Musicality, Composition, Audio Editing, Musical Instruments, Mastering, Premiere, Broadcast, Video Production, adobe premier, Computer Music, Musical Background, Keyboardist, Video, Editing, Music, Film, Television, Digital Photography, Health Insurance, Synthesizers, Nonprofits, Non-linear Editing, Membership Management, Accounts Receivable, Remixing, Customer Service, Songwriting, Social Networking, Studio Recording, Social Media, Sound Design, Post Production, Recording
Education
East Stroudsburg University of Pennsylvania 2000 — 2002
Bachelor of Science (BS), Media Communications and Technology, 3.545
Harrisburg Area Community College 1999 — 2000
Liberal Arts and Sciences/Liberal Studies
Indiana University of Pennsylvania 1997 — 1998
Journalism
Cedar Cliff High School 1993 — 1997
High School Diploma
SAIC December 2014 - Present
SAIC September 2011 - Present
SAIC March 2009 - Present
Blackboard, Inc. May 2008 - January 2009
Coventry Health Care May 2007 - May 2008
Circuit City November 2004 - May 2007
Capital One October 2003 - October 2004
Capital One January 2002 - October 2003
Arthur Andersen February 2001 - December 2001
McKesson May 2000 - February 2001
Skills
Business Analysis, Integration, Data Analysis, ESB, Enterprise Architecture, SOA, SDLC, Business Intelligence, Agile Methodologies, Oracle, Data Warehousing, Web Services, IT Strategy, Software Development, XML, Unix, Java Enterprise Edition, Requirements Analysis, Strategy
Education
Virginia Polytechnic Institute and State University - Pamplin College of Business 2003 — 2007
MBA, Business
The University of Georgia 1994 — 1995
MEd, Instructional Design
East China Normal University 1988 — 1992
BA, English Major and Computer Science Minor
Cigna May 2014 - Present
CIGNA September 2010 - May 2014
Coventry Health Care June 2008 - August 2010
University of Pittsburgh February 2007 - June 2008
Bellefield Fitness Center May 2005 - August 2006
Community Residential Rehabilitation Caseworker October 2003 - November 2004
Oil Creek State Park January 2002 - May 2002
Skills
Health Education, Fitness, Health Promotion, Wellness, Prevention, Cpr Certified, Clinical Research, Exercise Prescription, Wellbeing, Motivational..., Diabetes, Psychotherapy, Chronic Illness, Behavior Change, Training, Wellness Coaching, Nutrition, Employee Wellness
Education
University of Pittsburgh 2005 — 2007
Masters of Science, Exercise Physiology - Health Fitness and Wellness Promotion
Edinboro University of Pennsylvania 1999 — 2002
Bachelor of Arts, Earth Sciences
ZOLL Medical Corporation October 2013 - Present
Coventry Health Care August 2012 - October 2013
Black Tie Limousine, Inc August 2009 - August 2012
Skills
Customer Service, Organization, Time Management, Benefits Administration, PeopleSoft, SharePoint, Taleo, Kronos, Microsoft Office, Mac OS, Internet, Team-oriented, HRIS, Relocation, Sellers, Real Estate, Seniors, Human Resources, Negotiation, Onboarding, Recruiting, Teamwork, Management, Employee Benefits
Education
Emmanuel College 2005 — 2008
BA, Business Management
Haverhill High School 2001 — 2005
BCBSNC March 2015 - Present
Aetna February 2014 - February 2015
Merge Healthcare September 2013 - February 2014
Coventry Health Care December 2011 - September 2013
Coventry Health Care May 2011 - December 2011
Coventry Health Care May 2010 - May 2011
Coventry Health Care May 2009 - May 2010
Skills
Employee Benefits, Account Management, Insurance, Health Insurance, Sales, Health Savings Accounts, Cold Calling, Brokers, Life Insurance, Claim, HMO, Customer Retention, Medicare, Managed Care, COBRA, Disability Insurance, Customer Satisfaction, Leadership, Workers Compensation, Underwriting, Property & Casualty..., Provider Relations, Salesforce.com
Education
Ohio University 2013 — 2015
Master of Science in Health Administration
East Carolina University 2005 — 2009
Bachelor of Science, Health Services Management
Sutherland Health Care Solutions March 2015 - Present
UnitedHealthcare April 2013 - March 2015
Heartland Health February 2011 - April 2013
BCBSKC 2006 - January 2011
Coventry Health Care June 2005 - June 2006
Ascension Health January 2005 - June 2005
Milliman Care Guidelines 2001 - 2004
McKesson Corporation January 1997 - January 2002
Blue Cross and Blue Shield of Iowa January 1990 - January 1997
Mercy Health System 1989 - 1990
Skills
Project Management, High Performance Teams, Managed Care, Healthcare, Healthcare Information..., Healthcare Management, HIPAA, Process Improvement, Hospitals, Informatics, Medicaid, Medicare, Healthcare analytics, Healthcare strategy, ACO managed populations, Call Center..., Home Care, Hospice, Health Policy, Leadership, Management, Strategic Planning, Clinical Research, Cerner, Healthcare Analytics, Utilization Management, Nursing
Education
Drake University
MBA, Health/Health Care Administration/Management
Drake University 1988 — 1990
MBA, Health care policy
Drake University 1986 — 1990
MBA, Business Management
Aetna September 2013 - Present
Coventry Health Care October 2011 - Present
PURSUIT Benefit Solutions December 2007 - November 2011
Coventry Health Care 2011 - 2011
Humana January 2001 - December 2007
Medical Associates January 1996 - January 1998
Skills
Consumerism, Health Policy, Managed Care, Health Insurance, Medicare, Insurance, Employee Benefits, Group Insurance, Long-term Care, HMO, Healthcare, Strategic Planning, Leadership, Team Building, Management
Education
Eckerd College
Bachelor of Business Administration (BA.), Strategic Studies, Accounting and Finance
Eckerd College
BS, Business/Strategic Planning
CorVel Corporation September 2009 - Present
MedAllocators 2009 - 2009
Coventry Health Care 2006 - 2009
Compensation Risk Managers 2003 - 2006
Skills
Managed Care, Independent Medical..., New York Medical..., Medical Bill Review, Case Managment, Workers Compensation, Claims Management, Claim, Medicare, Insurance, Liability, Pharmacy Benefit..., Risk Management, Healthcare Management, Casualty, Health Insurance, Medical Billing, Claim Investigation, Workers' Compensation..., Customer Service, Underwriting, Subrogation, Professional Liability, Healthcare, Claims Resolution, Claims Handling, Case Management, Team Leadership, Casualty Insurance
Education
Marist College 2002 — 2006
Business, Business, Marketing, English
Dutchess Community College 1999 — 2001
UnitedHealth Group February 2012 - Present
Extend Health June 2011 - February 2012
Coventry Health Care October 2010 - June 2011
Coventry Health Care July 2009 - October 2010
Coventry Health Care January 2009 - June 2009
Child Van Wagoner & Bradshaw, PLLC 2005 - 2007
Skills
SQL, Excel, Access, SDLC, Yellow Belt, Databases, Data Analysis, Microsoft Excel, Project Management, Visio, Leadership, Analysis, Program Management, Microsoft Office, Data Mining, Security, Software Project..., SharePoint, Six Sigma, Business Analysis, Insurance, Microsoft SQL Server, Finance, Requirements Analysis, Analytics
Education
University of Utah 2005 — 2010
Bachelor of Science (B.S.), Information Systems
Dixie State College 2008 — 2008
Accounting
Catholic Legal Immigration Network, Inc. (CLINIC) April 2014 - Present
The Catholic University of America August 2013 - Present
Catholic Legal Immigration Network, Inc. (CLINIC) May 2013 - August 2013
The Catholic University of America January 2013 - August 2013
Giant Eagle November 2010 - August 2012
Coventry Health Care February 2009 - June 2011
West Penn Allegheny Health System May 2006 - August 2007
Skills
Research, Community Outreach, Public Speaking, Interpersonal Skill, Oral & Written..., Education, Social Media, Marketing, Development, Program Development, Teaching, Volunteer Management, Grant Writing, Data Analysis, SPSS, Qualitative Research, Healthcare
Education
The Catholic University of America 2012 — 2014
Master of Arts (M.A.), Anthropology
Duquesne University 2005 — 2008
Bachelor of Arts (B.A.), History and Classical Civilizations, magna cum laude
OLSH
OLSH
Coventry Health Care February 2012 - Present
Coventry Health Care April 2005 - Present
CorVel Corporation April 2003 - November 2004
GENEX Services, Inc. April 2000 - April 2003
GENEX Services, Inc. October 1998 - April 2000
Skills
Managed Care, Management, Sales, Marketing Strategy, Insurance, Budgets, Medicare, Workers Compensation, Claims Management, Healthcare, Workers' Compensation...
Education
Elmhurst College 1986 — 1990
Bachelors, Nursing, Psychology
Elmhurst College 1986 — 1990
Bachelor's degree, Registered Nursing/Registered Nurse
Hill, Chesson, & Woody January 2011 - July 2014
Hill, Chesson, & Woody February 2005 - January 2011
Coventry Health Care August 2001 - February 2005
BCBSNC September 1999 - August 2001
Skills
COBRA, Employee Benefits, Health Insurance, Medicare, Claims Resolution, PPO, Disability Insurance, Life Insurance, Health Savings Accounts
Education
Fairmont State College 1993 — 1996
Business Management
BioSpace (a DHI Group, Inc company) January 2015 - Present
Iowa Jobs for America's Graduates (iJAG) January 2014 - Present
Delta Dental of Iowa September 2012 - August 2014
Wellmark August 2011 - September 2012
Benefit Source, Inc August 2008 - August 2011
Coventry Health Care 2005 - 2008
Coventry Health Care 2002 - 2005
ILONA Financial Group 1998 - 2002
PaineWebber 1997 - 1997
Dickinson, Mackaman, Tyler & Hagen, P.C. 1994 - 1997
Skills
Leadership, Managed Care, Health Insurance, Process Improvement, Strategic Planning, Insurance, Life Insurance, Management, Human Resources, Medicare, Team Building, Disability Insurance, Benefits Administration, Employee Benefits, New Business Development, Underwriting, Marketing, Sales
Education
Drake University 2000 — 2002
Master of Public Administration (MPA), Organizational Development and Business Administration
Iowa State University 1989 — 1993
B.S., Psychology & Criminal Justice
Coaching Actuaries October 2012 - Present
Drake University September 2011 - November 2012
Coventry Health Care June 2012 - August 2012
Skills
Microsoft Office, VBA, R
Education
Drake University 2010 — 2012
Bachelor of Science in Business Administration, Actuarial Science with an Insurance Concentration, 4.0
2009 — 2010
Lennox International April 2013 - Present
Coventry Health Care 2007 - 2012
Skills
Insurance, Health Insurance, Claim, Underwriting, Workers Compensation, Commercial Insurance, Claims Management, Medicare, Claims Resolution, Claim Investigation
Education
Everest College-Dallas 2007 — 2007
Medical Insurance Specialist/Medical Biller
Coventry Health Care June 2013 - Present
EDMC OHE July 2010 - June 2013
Gentech January 2010 - April 2010
Highmark Blue Cross Blue Shield January 1990 - October 2009
Highmark May 1989 - October 2009
COUNCILWOMAN MICHELLE MADOFF January 1989 - January 1993
Skills
Business Process..., Business Process, Business Analysis, Requirements Analysis, Process Improvement, Project Management, Team Leadership, Requirements Gathering, Business Process Design, Vendor Management, Software Documentation, Staff Development, SharePoint, Visio, Software Project..., SDLC, User Acceptance Testing, Project Planning, Analysis, Business Intelligence, Leadership, Strategy, Management, Training
Education
Duquesne University 1984 — 1988
Bachelor's degree, Business Administration and Management, General
Duquesne University 1984 — 1988
BS, Business Administration
St. Joseph High School 1980 — 1984
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
State Farm May 2014 - June 2015
State Farm Insurance June 2011 - April 2014
Coventry Health Care March 2007 - April 2011
Amdocs (AT&T) June 2005 - December 2006
Amdocs (CenturyTel) March 2001 - June 2005
Skills
SharePoint, Process Improvement, Oracle, ITIL, Requirements Analysis, Software Development, Analysis, Integration, Testing, Release Management, Program Management, Databases, Management, XML, Visual Basic, Visio, Requirements Gathering, Microsoft Office, COBOL, Shell Scripting, IT Service Management, BMC Remedy, Lotus Notes, HP Service Manager, Microsoft Project 2013, C, Unix, Toad, SQL, Microsoft Project
Education
Eastern Illinois University 1996 — 1997
MBA
Deloitte December 2011 - May 2013
Coventry Health Care October 2011 - December 2011
GE Healthcare September 2008 - April 2011
GE Money Services, PMG January 2007 - August 2008
GE Healthcare May 2004 - December 2006
GE Healthcare May 2001 - April 2004
AAR Corp October 1999 - April 2001
Bartronics September 1996 - May 1999
Skills
Agile Methodologies, SDLC, Requirements Analysis, Testing, Project Management, Product Development, Integration, Cross-functional Team..., Program Management, Six Sigma, Software Development, Vendor Management, Management, Product Management, Strategy
Education
Doctor Babasaheb Ambedkar Marathwada UniversityMas 1994 — 1996
Masters, Computer Science
Doctor Babasaheb Ambedkar Marathwada University 1991 — 1994
Bachelors, Electronics
Nirmala High School
Coventry Health Care January 2013 - Present
Coventry Health Care August 2010 - December 2012
UnitedHealthcare May 2008 - May 2010
Spheris March 2004 - August 2007
Education
Everest University-Tampa 1995 — 1997
Master of Business Administration (MBA), Business Administration and Management, General
University of South Florida 1993 — 1995
Bachelor of Arts (BA), Psychology
Good Neighbor Community Services July 2013 - Present
Georgia Psychiatric Physicians Association 2009 - 2013
State of Georgia Department of Behavioral Health and Developmental Disabilities May 2009 - August 2012
Coventry Health Care 2002 - 2008
First Health Services 2002 - 2008
First Health Services 2002 - 2008
Skills
Medicaid, Healthcare, Managed Care, Disease Management, Healthcare Management, Hospitals, Case Managment, Healthcare Information..., Behavioral Health, HIPAA, Mental Health, Medicare, Clinical Research, Healthcare Consulting, Public Health, Social Services, Leadership, Psychiatry, Treatment, Policy, EHR, Program Development, Physician Relations, Adolescents, Health Policy, Family Therapy, Inpatient, Prevention, Provider Relations, Health Education, Quality Improvement, Healthcare Industry, EMR, Physicians, Utilization Management, Patient Safety, Psychotherapy, Crisis Intervention, Mental Health Counseling, Developmental..., Nursing, Revenue Cycle, Group Therapy, Elder Care, Case Management, Psychology, Therapists, Program Evaluation, CBT, Clinical Supervision
Education
University of North Carolina at Chapel Hill 2004 — 2006
MPH, Healthcare Policy and Andministration
Duke University 1984 — 1988
Psychiatry, Geriatrics
Virginia Commonwealth University School of Medicine 1980 — 1984
M.D.
Group Benefits, Ltd. October 2005 - Present
Group Benefits, Ltd. October 2005 - January 2012
Coventry Health Care 2004 - 2005
Outcomes Pharmaceutical Healthcare 2002 - 2004
ADP 1996 - 2002
Skills
Recruiting, Marketing, Business Development, Strategic Consulting, Life Insurance, Disability Insurance, Coaching, Networking, Employee Benefits, Fundraising, Individual Health..., Leadership, Strategic Planning, Sales, Team Building, Strategy, Management, Account Management, Customer Service, Insurance, New Business Development
Education
University of Northern Iowa 1993 — 1996
BS, Public Administration & Political Science
Drake University 1992 — 1993
Public Administration
Weichert Realtors 2012 - Present
Coventry Health Care August 2010 - November 2012
Amerihealth, New Jersey 1999 - 2010
AmeriHealth Insurance Co of NJ 1996 - 1999
AmeriHealth Insurance Co of NJ 1994 - 1996
CIGNA Healthcare 1992 - 1993
HIP/Rutgers Healthplan- New Jersey 1990 - 1992
Education
Eastern Michigan University
B.S., Education
Philadelphia University
M.B.A., Marketing
Coventry Health Care, an Aetna Company January 2014 - Present
Coventry Health Care 2007 - January 2014
EDS, an HP Company 1979 - 2007
Skills
Business Analysis, Requirements Gathering, Requirements Analysis, SDLC, IT Strategy, Business Process..., Integration, Process Improvement, Project Management, Visio, PMO, Business Process, Cross-functional Team..., Enterprise Architecture, Team Leadership, Program Management, Team Management, Software Project..., Outsourcing
Education
Duke University 1974 — 1978
A.B., Botany
Hunter College High School 1969 — 1974
CorVel Corporation June 2010 - Present
Coventry Health Care November 2006 - January 2010
StrataCare February 2005 - March 2006
FairIsaac Corporation October 2002 - February 2005
Intracorp/Accumed March 1996 - September 2002
Cigna Healthcare of VA February 1987 - August 1995
Education
Fayetteville State University
English Major
Winston-Salem State University
English Major
Auxiant June 2005 - Present
Coventry Health Care 2003 - 2005
Coventry Health Care 2003 - 2005
CIGNA Healthcare 1995 - 2003
Skills
Health Insurance, Customer Service, Employee Benefits, Managed Care, Insurance, Claim, Process Improvement, Training, Appeals, Leadership, Healthcare
Education
Drake University 1991 — 1995
Speech and Communications
HLV Community School 1988 — 1991
Diploma
PartnerRe America Insurance Company January 2010 - Present
Fidelity Security Life Insurance February 2008 - June 2009
Coventry Health Care February 2007 - October 2007
Assurant Employee Benefits November 2003 - February 2007
ASI Signage Innovations 1999 - 2002
Skills
Underwriting, Microsoft Excel, Strategic Planning, Microsoft Office, Employee Benefits, PowerPoint, Microsoft Word, Risk Management, Health Insurance, Project Management, Analysis, Reinsurance, Customer Service, Financial Reporting, Outlook, Life Insurance, Financial Modeling, General Insurance
Education
Drury University 1994 — 1999
Bachelor of Arts, Visual Communication
Coventry Health Care October 2002 - Present
Army National Guard May 1994 - May 2002
Sykes October 1998 - April 2002
Skills
Health Insurance, Insurance, Medicare, Claim, Managed Care, Workers Compensation, Medicaid, Employee Benefits, Call Centers, Process Improvement, HIPAA, Underwriting, Claims Management, Customer Service, Commercial Insurance, Provider Relations, Team Building
Education
Dickinson State University 1995 — 1997
MAXIMUS April 2014 - Present
Coventry Health Care November 2009 - Present
Coventry Health Care November 2009 - January 2014
Charlotte Marriott Executive Park Hotel May 2008 - October 2008
Pearson North America April 2007 - February 2008
Skills
Benefits Administration, PeopleSoft, FMLA, ADA compliance, Kronos, Open Enrollment, New Hire Orientations, Employee Relations, Human Resources, Recruiting, Payroll, Workers Compensation, Training, Personnel Management
Education
Emmanuel College 2010 — 2012
Master of Science in Human Resources Management, Human Resources Management
Salem State College 2003 — 2006
BSBA, Human Resources Management
Federal Reserve Bank of St. Louis October 2013 - Present
Coventry Health Care December 2006 - September 2013
Skills
Java, Software Development, Agile Methodologies, SQL, Weblogic, Web Services, Hibernate, Microsoft SQL Server, JavaScript, XML, Java Enterprise Edition, jQuery, DB2, Subversion, Spring, JSP, SDLC, Tomcat, Ant, Databases, Eclipse, Oracle, Web Development, JUnit, Design Patterns, Websphere, Release Management, CVS, Enterprise Architecture, MySQL, Software Project..., Application Development, Struts, IntelliJ IDEA, HTML, Technical Design, Maven, Agile, Software Design, J2EE, SQL Server, SOAP, JPA, Mockito, Spring Batch, Spring Webflow, Spring MVC
Education
Eastern Illinois University 1999 — 2003
B.S., Computer Science
Coventry Health Care December 1998 - Present
Westinghouse Tele-Computer Center 1984 - 1995
Westinghouse 1984 - 1995
Skills
Program Management, Data Analysis, PMP, Business Intelligence, Business Analysis, IT Strategy, Process Engineering, Requirements Gathering, Project Management, Process Improvement, Insurance, Web Project Management, SharePoint, Healthcare, Vendor Management, Visio, PMO, Project Portfolio..., HIPAA
Education
University of Pittsburgh 1984 — 1987
M.S., Information Science
Duquesne University 1972 — 1976
B.A.
Three Degrees of Change Career Coach and TrainerTDM & Associates2009 - Present
Three Degrees of Change August 2008 - Present
Parkland College 2008 - Present
Mahomet Rotary Club 1990 - Present
Coventry Health Care July 1995 - July 2008
PersonalCare Health Management Inc. 1995 - 2008
Skills
Career Counseling, Career Development, Change Management, Coaching, Consulting, Employee Benefits, Employee Engagement, Employee Handbooks, Employee Relations, Employee Training, HR Consulting, HRIS, Hiring, Human Resources, Instructional Design, Interviews, Leadership, Leadership Development, Management, Onboarding, Organizational..., Performance Management, Personnel Management, Public Speaking, Recruiting, Resume Writing, Staff Development, Strategic Planning, Talent Acquisition, Talent Management, Teaching, Team Building, Training, Workshop Facilitation
Education
Eastern Illinois University 2002 — 2005
MS, Training and Development
Roundtop Mountain Resort November 2014 - Present
Aetna December 2013 - Present
Aetna May 2013 - December 2013
Coventry Health Care June 2012 - May 2013
Coventry Health Care December 2008 - June 2012
Coventry Health Care November 2007 - December 2008
Coventry Health Care January 2007 - November 2007
Coventry Health Care August 2002 - January 2007
Keystone Health Plan Central November 2000 - August 2002
Saturn January 1999 - November 2000
Skills
Health Insurance, Medicare, Utilization Management, Medicaid, Claims, Inventory Management, Contract Management, Supervisory Skills, Supervisory Experience, Mechanical, Access, PowerPoint, Kronos, Automotive Repair, Medicare Part D, Process Improvement, HMO, Managed Care, Hospitals, Employee Benefits, Insurance, Healthcare Management, Team Building, Microsoft Excel, Microsoft Word, Visio, Vendor Management, Coaching, Business Analysis, System Administration, Leadership Development, Physicians, Business Process..., Performance Management, Recruiting, Claim Investigation, Medical Coding, Medical Compliance, CPT, ICD-9, Medical Billing, Quality Improvement, Change Management, Customer Service, Data Analysis, HIPAA, Claim, Health Policy, Network Development, PPO
Education
Messiah College 1997 — 1997
Clinical Psychology
Dickinson College 1995 — 1996
Biology, General
Coventry Health Care March 2012 - Present
Coventry Health Care, an Aetna Company March 2012 - Present
St. Mary's Medical Center May 2010 - March 2012
Owensboro Medical Health System October 2003 - February 2009
MSO of Kentucky June 2002 - October 2003
Skills
Excel, Healthcare, Microsoft Office, Healthcare Management, Hospitals, EMR, Healthcare Information..., Insurance, Medicare, Medicaid, Revenue Cycle, Medical Billing, Outlook, Software Documentation, HIPAA, Managed Care, Process Improvement, Customer Service, Leadership, Health Insurance, Healthcare Industry, Team Building, Provider Relations, Healthcare Consulting, Training, Management, Medical Terminology, Claim, Public Speaking
Education
Florida Community College at Jacksonville 1982 — 1986
Business Administration and Management, General
Eastern Kentucky University 1979 — 1980
no, art
Aetna May 2013 - Present
Coventry Health Care May 2004 - Present
First Health 2004 - 2005
Trustmark Insurance May 1997 - April 2004
Education
Elmhurst College 1992 — 1996
BA, Communications
Sallie Mae March 2014 - Present
VERISIGN April 2011 - March 2014
Coventry Health Care April 2009 - April 2011
Ernst & Young 2005 - 2009
PricewaterhouseCoopers 2000 - 2005
KPMG LLP 1999 - 2000
PricewaterhouseCoopers 1998 - 1998
PricewaterhouseCoopers 1997 - 1997
Price Waterhouse 1993 - 1996
WWF Paper Corporation 1991 - 1993
Skills
Tax, Tax Accounting, Accounting, Due Diligence, CPA, State and Local Tax, Federal Tax
Education
Wake Forest University School of Law 1996 — 1999
JD, Law
Drexel University - LeBow College of Business 1985 — 1989
BS, Accounting
Aetna March 2014 - Present
Coventry Health Care June 2009 - March 2014
CIGNA Healthcare June 2004 - June 2009
AIG June 1999 - June 2004
CIGNA Healthcare June 1990 - June 1999
Skills
Health Insurance, Actuarial, Accident
Education
Fairfield University 1986 — 1990
BS, Mathmatics
Ramsey HIgh School :) 1982 — 1986
Coventry Health Care September 2012 - Present
Coventry Health Care July 2007 - October 2012
Coventry Health Care March 2002 - July 2007
Skills
HIPAA, EDI, Requirements Gathering, Visio, Access, Business Analysis, Software Documentation, Process Improvement, Requirements Analysis, SDLC, SharePoint, Vendor Management, PeopleSoft, Healthcare Information..., Systems Analysis, Business Process, SQL, Data Analysis, System Testing, Insurance
Education
Duquesne University
Computer Systems Technology
Aetna January 2014 - Present
Coventry Health Care January 2009 - Present
Willard, Ahrendt Rehabilitation, Inc February 2002 - May 2008
Skills
Case Management, Healthcare, Health Insurance, Managed Care, Management, Medicare, Utilization Review, Certified Case Manager, Disease Management, Nursing, Utilization Management
Education
Eastern Michigan University 1988 — 1993
BSN, Nursing
Penn State Milton S. Hershey Medical Center August 2015 - Present
Penn State Milton S. Hershey Medical Center March 2012 - August 2015
Highmark November 2010 - March 2012
Highmark July 2007 - November 2010
Coventry Health Care August 2006 - May 2007
Skills
Analysis, Budgets, Financial Analysis
Education
Elizabethtown College 2003 — 2008
Bachelor of Science, Business Administration, 3.91 GPA
Coventry Health Care December 2002 - Present
Mid America Health October 2000 - December 2002
GMJ Creatives December 1998 - August 2000
HCIA June 1997 - December 1998
Best Buy March 1996 - June 1997
IKEA March 1995 - March 1996
Humana December 1988 - February 1995
Skills
Insurance, Internal Communications, Marketing, Public Relations, Leadership, Project Management, Strategic Communications, Management, Marketing Communications, Press Releases, Media Relations, Integrated Marketing, Social Media, Copywriting, Advertising, Corporate Communications, Program Management, Healthcare, Crisis Communications, Newsletters, Public Speaking
Education
Drake University 1983 — 1987
B.A., Journalism and Mass Communications, Public Relations, Advertising, Marketing, TV & Radio Broadcasting, Psychology
OptumRx (formerly Catamaran) October 2014 - Present
OptumRx (formerly Catamaran) June 2010 - October 2014
Mercer November 2006 - June 2010
Coventry Health Care June 1997 - November 2006
Skills
Financial Analysis, Project Management, Underwriting, Managed Care, Health Insurance, Budgets, Medicare Star ratings, Medicare Part D, Pharmacy Benefit..., Cross-functional Team..., Employee Benefits, Medicare, Sales, Leadership, Account Management, Healthcare, Health Policy, Management, Insurance, Process Improvement, Analysis
Education
Elmhurst College 1993 — 1994
B.S., Finance, Economics
State of Illinois
Licensed insurance producer
HDI 2002 - Present
HDI 1999 - Present
Kelly Services November 2008 - February 2009
Coventry Health Care February 2007 - June 2008
healthdirect 1999 - 2002
travelers 1995 - 1997
Education
Excelsior College 2009 — 2010
Aetna July 2015 - Present
Aetna November 2013 - Present
Coventry Health Care March 2012 - October 2013
Coventry Health Care June 2008 - March 2012
Leslie's Poolmart, Inc 2007 - 2008
City of Medina 2005 - 2006
Pella Windows 2005 - 2005
Skills
Human Resources, HRIS, Recruiting, Performance Management, Employee Relations, Organizational..., PeopleSoft, New Hire Orientations, Benefits Administration, Employee Benefits, Succession Planning, Personnel Management, Onboarding, Interviews, Employment Law, Job Descriptions, Deferred Compensation, Payroll, Policy, Training, Talent Management, Workforce Planning, Management, Applicant Tracking..., Leadership, Employee Engagement
Education
Grand Canyon University 2013 — 2015
Master of Business Administration (MBA), 3.9
Dordt College 2002 — 2006
BA, Public Relations; Human Resources
BCD Travel June 2013 - Present
Coventry Health Care December 2009 - May 2013
Staples June 1994 - June 2009
InteliMail 1990 - 2009
Corporate Express, InteliMail Division January 1998 - 2000
DST Argus Health Systems 1994 - 1994
Skills
Process Improvement, Employee Relations, Business Analysis, Outsourcing, Visio, Customer Satisfaction, Operations Management, Project Management, Team Leadership, SharePoint, Account Management, IT Management, Negotiation, Program Management, Troubleshooting, Vendor Management, Budgets, Team Building, Disaster Recovery, Strategic Planning, New Business Development, Customer Service, System Administration, Analysis, Integration, Change Management, Management, ITIL, Enterprise Architecture, Business Intelligence, IT Service Management, Software Documentation, Project Planning, Data Center, Microsoft Exchange, SDLC, Computer Hardware, Technical Support, Citrix, Security
Education
Emporia State University
Bachelor of Science (B.S.) in Business, Information Systems
Reading discount pharmacy December 2013 - Present
Coventry Health Care March 2013 - April 2013
Memorial hospital, Miramar November 2012 - December 2012
Holy Cross Hospital, Fort Lauderdale October 2012 - November 2012
Children's Diagnostic and Treatment Center September 2012 - October 2012
Cleveland Clinic August 2012 - September 2012
Cleveland Clinic July 2012 - August 2012
Fibrocell Science, Inc August 2009 - July 2010
Skills
Medication Therapy..., Pharmacists, Pharmacy, Pharmacy Automation, Compounding, Clinical Pharmacy, Clinical Pharmacology, Pharmacokinetics, Pharmacy Benefit..., Pharmaceutical Industry, Community Pharmacy, Pharmacology, Patient Counseling, Diabetes, Immunization, Certified Immunizer, Pharmacy Practice, Clinical Research, Pharmaceutics, Managed Care, Healthcare, Hospital Pharmacy, Hospitals, Patient Safety, Patient Education, Pharmacovigilance, Regulatory Affairs
Education
Nova Southeastern University 2010 — 2013
Doctor of Pharmacy (Pharm.D.), Pharmacy
Fairleigh Dickinson University 2007 — 2009
Masters, Chemistry
Coventry Health Care March 2010 - Present
Convergys December 2000 - December 2009
Spiegel Catalog June 1998 - 2000
Skills
Requirements Analysis, SharePoint, Project Management, PMO, Software Documentation, Change Management, SDLC, Management, Project Portfolio..., Process Improvement, IT Strategy, CRM, Scrum, Software Project..., PMP, Requirements Gathering, Data Warehousing, Vendor Management, Business Analysis, Business Intelligence, Leadership, Resource Management, Visio, Integration, Business Process, IT Management, SharePoint Design &..., Statistics Analysis, Product Conception,..., Cross-Function &..., Executive Reporting, Compliance Processing, Statistics, Oracle Database, SQL, SQL*Plus
Education
Eastern Illinois University 1994 — 1998
B.S., Computer and Operations Mngt
CareSource 2008 - Present
BBK 2008 - 2008
Coventry Health Care 2004 - 2008
State of Michigan-Department of Insurance 2001 - 2004
SelectCare Health Plan, Inc. 1997 - 2001
Skills
Medicaid, Medicare, Provider Relations, Managed Care, Health Policy, HIPAA, Healthcare Management, Healthcare Consulting, HMO, Network Development, Process Improvement, Insurance, Strategic Planning, Vendor Management, Utilization Management, Healthcare, Health Insurance, Disease Management, Healthcare Industry, Executive Management, Revenue Cycle, Credentialing, Quality Improvement, Physicians, Practice Management, Healthcare Information..., Physician Relations
Education
Eastern Michigan University
MPA, Public Administration
Wayne State University
Bachelor of Science, Finance and Business Economics
Health Partners Plans June 2013 - Present
Coventry Health Care 2010 - 2013
Precision Therapeutics April 2008 - June 2009
Precision Therapeutics November 2007 - March 2008
Precision Therapeutics December 2006 - October 2007
Skills
Medicare, Insurance, Health Insurance, Selling, Sales, Training, Brokers, Term Life Insurance, Sales Management, Marketing, Sales Presentations, Recruiting, Managed Care, Sales Process, Start-ups, Biotechnology, Oncology, General Insurance, Pharmaceutical Industry, Marketing Strategy, Sales Operations, Medicare Part D, Consultative Selling, Pharmaceuticals
Education
Duquesne University 2000 — 2004
Business Administration and Management
IWS February 2007 - Present
Coventry Health Care February 2006 - February 2007
American Family Insurance May 2004 - June 2006
Education
University of St. Francis 2001 — 2004
Masters, Management (M.S.M.)
Dominican University 1990 — 1993
Bachelor of Arts, Communications, Philosophy, and Political Science
Coventry Health Care 2005 - Present
Destiny Health 2002 - 2005
Aon 2001 - 2002
Near North Insurance Company 2000 - 2001
Willis 1998 - 2000
Prudential Financial 1996 - 1998
Principal Financial Group 1994 - 1996
Skills
Management, Underwriting, Employee Benefits, Insurance, Commercial Insurance, Health Insurance
Education
Drake University 1993 — 1995
Master of Business Administration (M.B.A.), Finance, General
Drake University 1988 — 1992
Bachelor's Degree, Finance
Coventry Health Care October 2012 - Present
Travelers July 2011 - October 2012
ESIS March 2001 - March 2004
Skills
Managed Care, Workers Compensation, Insurance, Claim, Claims Management, Medicare, Utilization Management, Disease Management, Certified Case Manager, Disability Management, Medical Case Management, Utilization Review, Health Insurance, Case Managment
Education
Eckerd College
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Indiana Dabney University
Associates degree, Registered Nursing/Registered Nurse
Giant Eagle, Inc. April 2015 - Present
Direct Energy July 2013 - April 2015
Direct Energy April 2010 - June 2013
Coventry Health Care June 2005 - April 2010
Deloitte Consulting July 1999 - June 2005
Skills
SDLC, Business Analysis, Vendor Management, Business Process, Visio, Integration, Requirements Analysis, Program Management, PMO, Project Delivery, Change Management, Risk Management, Quality Assurance, Software Project..., MS Project, Data Analysis, Systems Analysis, Project Planning, SharePoint, Analysis, PMP, Software Development, Solution Architecture, Project Portfolio..., Business Process..., Project Management
Education
Duquesne University 2005 — 2007
MBA
Duquesne University 1996 — 1999
B.S., Information Technology
Aetna December 2013 - Present
Coventry Health Care March 2009 - December 2013
Randstad Work Solutions November 2005 - February 2009
Skills
Recruiting, Human Resources, Information Technology, HRIS, Employee Relations, Employee Benefits, HR Project Management, Business Partner..., Customer Service, Talent Management, Taleo, Onboarding, PeopleSoft, Oracle, SharePoint, Applicant Tracking..., New Hire Orientations, FMLA, Internet Recruiting, Training
Education
Elizabethtown College 2001 — 2005
B.S., Business, Computer Science
Coventry Health Care 2007 - Present
Education
Elizabethtown College 1968 — 1970
BS, Nursing
Lawrence High 1966 — 1968
Quantifize Solutions Inc. May 2015 - Present
Perelman School of Medicine at the University of Pennsylvania June 2014 - May 2015
Linguistic Data Consortium May 2013 - June 2014
University of Pennsylvania July 2013 - September 2013
Coventry Health Care September 2012 - March 2013
University of Pennsylvania June 2012 - September 2012
Computer Connection April 2012 - September 2012
University of Pennsylvania September 2011 - March 2012
School District of Philadelphia September 2010 - March 2011
Skills
Microsoft Excel, Microsoft Office, Windows 7, Windows Server, Mac OS X, Linux Server, Linux, Linux Desktop, SSH, FTP, Network Security, Computer Network..., Python, Web Applications, Web Development, IT Management, IT Solutions, Bash, Remote Troubleshooting, OS X, Active Directory, Group Policy, Twilio, Databases, Networking, Security, MySQL, Ruby, PHP, phpMyAdmin, Linux System..., Dell KACE, WhatsUp, Access, Windows, Troubleshooting, Software Installation, CSS, System Administration, HTML, SharePoint, Servers, Visio, Programming, Computer Hardware, Operating Systems, Windows XP, WordPress, XP, Hardware
Education
Drexel University 2009 — 2014
Bachelor's degree, Management Information Systems, General, Junior
Molex Incorporated February 2007 - Present
Coventry Health Care June 1997 - February 2007
Sedgwick, Detert, Moran & Arnold January 1991 - June 1997
Skills
Corporate Law, Government, Corporate Governance, Ice Hockey, Mergers, Legal Research, Legal Writing, Litigation, Management
Education
Roosevelt University 1989 — 1989
Paralegal Certificate
Eastern Illinois University 1984 — 1987
BA
FedEx Ground February 2014 - Present
Coventry Health Care February 2013 - November 2013
Level 3 Communications 2000 - 2002
MCI Corporation 1995 - 2000
Skills
Human Resources, Recruiting, Account Management, Enterprise Software, Sales, Unified Messaging, Employee Relations, Leadership, Change Management, Organizational..., Leadership Development, Process Improvement, Team Building, Insurance, Program Management, Strategic Planning
Education
Drexel University 1987 — 1992
B.S. Architectural Engineering
Highmark Inc. January 2013 - Present
Highmark Inc. January 2013 - Present
Coventry Health Care September 2004 - January 2013
Capital Blue Cross 1988 - 2004
Skills
Process Improvement, SDLC, Business Analysis, Visio, Disaster Recovery, PMP, Requirements Analysis, Vendor Management, HIPAA, SharePoint
Education
Edinboro University of Pennsylvania
BSBA, Business Adminstraion
Lebanon Valley College
MBA, Business
TrustPoint Insurance March 2014 - Present
Atlantic Coast Conference 2010 - Present
Coventry Health Care March 2004 - March 2014
NTC Communications February 2002 - December 2004
Skills
Competitive Analysis, Customer Service, Account Management, Customer Relations, Health Insurance, CRM, Management, Negotiation, Cold Calling, Insurance, Selling, Sales, Strategic Planning, Training, Marketing, Leadership
Education
Radford University 1984 — 1985
MS, Physical Education - emphasis on Health and Wellness
Emory and Henry College 1980 — 1984
BA, Physical Education, Health
BlueCross BlueShield of South Carolina December 2013 - Present
PersonalCare Insurance May 2007 - December 2013
Coventry Health Care May 2007 - December 2013
PersonalCare May 2007 - December 2010
Skills
Health Insurance, Benefits Administration, Account Management, Employee Benefits, Managed Care, Insurance, Sales, Strategic Planning, Underwriting, Sales Management, Team Building, Marketing, Medicare, Disability Insurance, Process Improvement, Workers Compensation, Healthcare, Leadership, Health Care Reform, Health Care Systems, HIPAA, Affordable Care Act, Brokers, Management, Employee Management, Employee Engagement, Employee Relations, Life Insurance, Dental Insurance, Health Savings Accounts, Flexible Spending..., Claim, Healthcare Industry, Customer Service
Education
Eastern Illinois University 1998 — 2000
B.S., Business Administration
Parkland College
Associates of Science, Business
ISO Claims Partners (formerly Crowe Paradis) September 2014 - Present
ISO Claims Partners (formerly Crowe Paradis) September 2013 - September 2014
ISO Crowe Paradis September 2012 - September 2013
ISO Claims Partners (formerly Crowe Paradis) January 2012 - September 2012
Crowe Paradis Services Corporation January 2011 - January 2012
Crowe Paradis Services Corporation May 2010 - January 2011
Coventry Health Care July 2002 - May 2010
Skills
Sales Management, Sales, Insurance, Marketing Strategy, Leadership, Sales Operations, Team Building, Medicare, Account Management, Workers Compensation, Customer Retention, Negotiation, Claim, Solution Selling, Management, Strategy, Process Improvement, Strategic Planning, Pricing, Marketing, Training, New Business Development, Customer Service, Customer Satisfaction, Time Management, Salesforce.com, Direct Sales, Managed Care, Liability, Claims Management, Workers' Compensation..., Property & Casualty..., Legal Liability, Healthcare, Contract Negotiation, Health Insurance, Claim Investigation, Sales Presentations, Risk Management, Subrogation, Employee Benefits, Commercial Insurance, Disability Insurance, Accident, Executive Management, CRM, Networking, Professional Liability, Casualty, Pharmacy Benefit...
Education
Duquesne University 1998 — 2002
Bachelor of Science, Business Administration, Marketing, Finance, Italian
Shawnee 1994 — 1998
Coventry Health Care, an Aetna Company November 2013 - Present
Coventry Health Care September 1995 - November 2013
Doctors Health Plan September 1995 - June 1996
BCBSNC August 1987 - August 1995
Skills
Insurance, Process Improvement, Call Centers, Team Building, Customer Service, Operations Management, Leadership, Management, Vendor Management, Strategic Planning, HIPAA, Quality Auditing, SystemsTesting, Microsoft Excel, Microsoft Access, Microsoft Word, GEO Access, Claims Processing, Provider Enrollment, Provider Networks, Medical Terminology, Coordination of Benefits, Claims Review, Claims Auditing, User Acceptance Testing, Managed Care, Claims Handling, Provider Relations, Team Leadership, Underwriting, Supervisory Skills, Testing, Customer Experience, Healthcare Information..., Claims Resolution, Healthcare Industry, Medicare, Medicaid, Claim, HMO, Health Policy, Credentialing, Medical Coding, Health Insurance, Network Development, CPT, Medical Billing, Training
Education
Center for Insurance Education and Professional Devolopement 2011 — 2011
Professional Health Insurance Advanced Studies
Durham Technical Community College 2010 — 2011
Health Services/Allied Health/Health Sciences, General, Pass
Aetna December 2013 - Present
Coventry Health Care January 2003 - December 2013
CIGNA Healthcare 2000 - 2003
Kaiser Permanente 1988 - 2000
Kaiser Permanente 1984 - 1988
National Naval Medical Center 1980 - 1984
Peoples Drug Stores 1976 - 1980
Skills
Managed Care, Healthcare, Utilization Management, Clinical Pharmacy, Pharmacy, Hospitals, Patient Counseling, Clinical Trials, Clinical Research, Disease Management, Quality Improvement, Prescription, Pharmacy Benefit..., Medicare Part D, Medicaid, Health Policy, Health Insurance, Healthcare Industry
Education
Duquesne University 1971 — 1976
BS.Pharm., Pharmacy
Coventry September 2009 - Present
Coventry Health Care September 2008 - September 2010
WellPoint January 2007 - September 2008
Skills
Account Management, Customer Relations, Insurance, Commercial Insurance, New Business Development, Team Building, Team Leadership, Conflict Management
Education
East Carolina University
Virginia Commonwealth University
Aetna December 2013 - Present
Coventry Health Care January 2012 - Present
Blue Cross Blue Shield of Kansas City July 2005 - January 2012
Skills
Health Insurance, Insurance, Access, Microsoft Excel, Analysis, Data Analysis, Financial Analysis, Microsoft Word, Actuarial Science
Education
Missouri State University 2002 — 2005
Master of Science (MS), Mathematics
Evangel University 1998 — 2002
bs, math
Coventry Health Care March 2011 - June 2012
Family Behavioral Resources May 2008 - October 2008
Family Behavioral Resources May 2008 - October 2008
Robert Morris University 1993 - 1997
Skills
Health Insurance, Health Insurance Claims, Healthcare Benefits, Customer Service, Mental Health Counseling, College Recruiting, Higher Education, Microsoft Office, Marketing, Social Networking, Office Management, Problem Solving
Education
Duquesne University 1990 — 1993
M.S.Ed, Community Counseling
Robert Morris University
B.S.B.A., Marketing
Principal Financial Group August 2004 - June 2006
Coventry Health Care January 2003 - August 2004
CIGNA 2000 - 2003
Skills
Microsoft Excel
Education
The University of Connecticut 1998 — 2000
Mathematics/Actuarial Science
Drake University 1996 — 1998
Actuarial Science
GENEX Services, Inc. December 2011 - Present
Coventry Health Care January 2011 - September 2011
Consolidated Services Group, Inc. August 2008 - December 2010
HOOVER REHABILITATION SERVICES, INC May 2006 - April 2008
METROPOLITAN HOME HEALTH CARE April 2004 - September 2005
Education
Fairleigh Dickinson University
B.S, Nursing
University of Alabama
B.S, Finance
Aetna November 2013 - Present
Coventry Health Care July 2002 - November 2013
Aetna March 1992 - June 2002
Skills
Claims, Insurance, Outlook, Customer Service
Education
North Dakota State College of Science 1989 — 1991
BA, Medical Records Technician
Dickinson State University 1987 — 1989
Bachelors, Medical Secretary
DataBay Resources, Amerinet, Inc. April 2014 - Present
Project Management Institute January 2014 - Present
Management Science Associates, Inc. February 2012 - April 2014
Coventry Health Care 2002 - 2012
UPMC 2001 - 2002
Whittman-Hart / marchFIRST 2000 - 2001
Xerox 1999 - 2000
West Penn Allegheny Health System 1997 - 1999
Siemens Healthcare 1994 - 1997
Highmark 1988 - 1994
Skills
Process Improvement, SDLC, PMP, Visio, Software Project..., Requirements Gathering, Business Analysis, Healthcare Information..., Requirements Analysis, SharePoint, Software Documentation, Program Management, Software Development, Quality Assurance, Non-profit Board..., Project Management, Vendor Management, Healthcare, Non-profit Leadership, HIPAA, Product Management, Product Development
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1998 — 2004
Master of Business Administration (MBA)
Duquesne University
Master’s Certificate in Project Management for Information Technology
Indiana University of Pennsylvania
Bachelor of Science in Nursing (BSN), Nursing
Liberty Tax Service January 2013 - Present
Sunnyside Feed April 2012 - June 2012
Liberty Tax Service January 2012 - March 2012
Coventry Health Care December 2009 - January 2012
SUPERVALU October 2007 - January 2009
Skills
Microsoft Office, Excel, Quickbooks, Word, Cash Handling, Bookkeeping, Tax Preparation, Accounts Receivable, Financial Reporting, Reconciliation
Education
Dickinson State University 2007 — 2009
Bachelor of Science (BS), Accounting
Rassmussen College 2006 — 2007
UnitedHealthcare November 2007 - Present
Coventry Health Care April 2002 - March 2007
Quest Diagnostics May 1996 - April 2002
Skills
Medicare, Medicaid, Medicare Part D, Managed Care, Health Insurance, Healthcare, HIPAA, Healthcare Management, Credentialing, Healthcare Information..., Hospitals, Medical Billing, Medical Coding
Education
Eckerd College 2003 — 2005
Bachelor's degree, Business Administration, Management and Operations, 3.91
St. Petersburg College 1985 — 1987
Associate of Science, Veterinarian Medicine, 3.0
PInnacle Health Systems April 2015 - Present
Pennsylvania Employee Benefit Trust Fund September 2013 - Present
Flagger Force Traffic Control Services 2011 - 2013
Coventry Health Care March 2004 - November 2010
Waypoint Bank 2003 - 2004
Payment Technologies 2000 - 2003
Credit Plus Solutions Group 1988 - 2000
Skills
Insurance, Workers Compensation, Underwriting, Risk Management, Employee Benefits, Contract Negotiation, Benefits Administration, Call Centers, Training, Vendor Management, Account Management, Business Process..., Customer Retention, Customer Satisfaction, Life Insurance, Executive Management, Recruiting
Education
Elizabethtown College 1998 — 2015
Bachelor’s Degree, Business Administration and Management, General
Harrisburg Area Community College 1981 — 1988
Associate of Arts (AA), Business, Management, Marketing, and Related Support Services
Lower Dauphin 1975 — 1979
High School, College Prep
Coventry Health Care, an Aetna Company August 2013 - Present
Coventry Health Care June 1986 - Present
PersonalCare Insurance of Illinois October 2000 - July 2003
PersonalCare Insurance of Illinois September 1989 - October 2000
Skills
Health Insurance, Medicare, Process Improvement, Provider Relations, Managed Care, Insurance, Employee Benefits, Healthcare, HIPAA, Leadership, Medicaid, Healthcare Industry, Management, Benefits Administration
Education
Eastern Illinois University
Bachelor of Arts (B.A.), Focus on Business
Tuscola High School
Adreima September 2014 - Present
M. Leco & Associates Inc. May 2013 - September 2014
Ohio Valley General Hospital June 2010 - May 2013
Coventry Health Care September 2007 - May 2010
Skills
Customer Service, Insurance, Healthcare, Hospitals, Process Improvement, Healthcare Management, Strategic Planning, HIPAA, Leadership, Management, EHR, Medicare
Education
Robert Morris University 1995 — 1999
Masters in Busniess Administration
Duquesne University 1978 — 1982
Bachelor of Science in Business Administration
Coventry/Aetna March 1998 - Present
Coventry Health Care March 1998 - Present
Dr Hartman and Dr Cannon associatesCannon February 1994 - February 1998
Skills
Operations Management, Coaching Staff, Job Coaching, Employee Training, Instructor-led Training, Hands-on Training, Hiring Employees, Inventory Management, Cosmetology, Medicare, Process Scheduler, Management, Software Documentation, Call Centers, Physicians
Education
Eastern University 2000 — 2002
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Empire Beauty School Harrisburg PA 1968 — 1970
Cosmetology license and Cosmetology Teachers license
Steelton Highspire High school 1962 — 1969