Coventry Health Care
Industry: Health insurance company
DescriptionCoventry Health Care, Inc. is a diversified national insurer in the United States. Based in North Bethesda, Maryland, Coventry operates health plans, insurance companies, network rental and workers’ compensation services companies. Headquarters: Maryland, United States Number of employees: 14,400 (Jan 2013) Founded: 1986 Subsidiaries: First Health Group Corp., Parent organization: Aetna
Coventry Health Care List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Coventry Health Care. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Coventry Health Care Salaries. You can even request information on how much does Coventry Health Care pay if you want to. Learn about salaries, pros and cons of working for Coventry Health Care directly from the past employees.
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3,100 Coventry Health Care employees in database. Find out everything there's to know about Coventry Health Care employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Coventry Health Care Employees
Coventry Health Care June 2013 - Present
The Scooter Store February 2001 - March 2013
Bradfield Properties 1999 - 2000
Jay W Bradfield Builder 1996 - 2000
Skills
Sales Management, Medical Devices, Sales Operations, Sales Process, Account Management, Direct Sales, Sales, New Business Development, Selling, Sales Force Development, Sales Presentations, Product Launch
Education
Texas A&M University
SWTSU
BJC HealthCare November 2010 - Present
Coventry Health Care April 2007 - January 2009
Air Products Healthcare March 1998 - April 2007
Skills
Healthcare, Managed Care, Hospitals, Telemedicine, IS Healthcare, Leadership, Sales
Education
St. Norbert College 1978 — 1982
BA
Concho Resources September 2014 - Present
Netherland, Sewell & Associates, Inc. 2011 - September 2014
Coventry Health Care 2009 - 2010
Buckingham County High School 2006 - 2008
Skills
Highly detail oriented, Analytical Skills, ARIES, PHDWin, Microsoft Excel, VBA Programming for..., Microsoft Access, Communication, Organization, Time Management, Spanish, Teaching
Education
Sweet Briar College 2000 — 2005
Bachelor of Arts (B.A.), Mathematics and English
Us Renal Care December 2014 - Present
Us Renal Care February 2014 - December 2014
Coventry Health Care October 2011 - October 2013
Skills
Software Documentation, Access, Training, Data Entry, Employee Benefits, Management, Customer Service, Healthcare, Insurance, Microsoft Excel, Budgets, PowerPoint, Office Management, Teamwork, Medical Terminology, Auditing, Databases, Claim, Medical Records
Education
Texas Southern University 2005 — 2011
Bachelor of Science (BS), Biology/Biological Sciences, General
Aetna October 2014 - Present
Molina Healthcare September 2013 - August 2014
Coventry Health Care November 2009 - September 2013
Skills
Managed Care, Medicare, Medicaid, HIPAA, Provider Relations, Health Policy, Business Analysis, Microsoft Office, Healthcare Industry, Health Insurance, Insurance, Healthcare Management, PPO
Education
Suffolk County Community College 1995 — 1999
Associate's degree, Business Administration and Management, General
TriZetto Provider Solutions May 2014 - Present
Coventry Health Care October 2013 - January 2014
Student January 2013 - September 2013
J&J Sports January 2011 - December 2012
Student January 2009 - December 2011
St. Louis Post-Dispatch April 2007 - September 2008
St. Louis Post-Dispatch March 1999 - April 2007
Warner Bros. Consumer Products October 1999 - July 2000
Zane Williams June 1998 - September 1998
crown cap November 1997 - June 1998
Skills
Layout, Graphics, Illustration, Logo Design, Art Direction, QuarkXPress, Mac, Pre-press, Advertising, Posters, Microsoft Office, Adobe Creative Suite, Photoshop, InDesign, Computer Graphics, Digital Illustration, Image Editing, Typography, Drawing, Print Production, Flyers, Graphic Design, Image Manipulation, Art, Illustrator, Flash Animation, Computer Repair, Vector Illustration, Digital Photography, Print, Corel Draw, Adobe Acrobat, Direct Mail, Dreamweaver, Newspapers, Flash, Magazines, Production Art, Customer Service, Linux, Cisco, Windows 7, Mac OS, Customer Support, Data Entry, Teaching Adults, Help Desk Support, HIPAA
Education
St. Louis Community College 2013 — 2013
health care IT, MO HealthWins
Art Institute of Pittsburgh 2007 — 2011
Bachelors Of Science in Graphic Design, Graphic Design
St. Louis Community College 1992 — 1995
AAS, Graphic Communication
Aetna 2013 - 2015
Coventry Health Care 2011 - 2013
Coventry Health Care 2009 - 2011
Coventry Health Care 2006 - 2009
Coventry Health Care 2003 - 2006
Coventry Health Care 2000 - 2003
HealthAmerica 1997 - 2000
PA Health Care Cost Containment Council 1994 - 1997
Blue Cross & Blue Shield of Maryland 1993 - 1994
Staff Builders 1991 - 1993
Skills
Business Intelligence, Program Management, Analysis, Data Analysis, SDLC, Databases, Management, Leadership, Data Warehousing, Integration, Healthcare, Project Management, Software Documentation, Project Coordination, Process Improvement, SQL, Team Building, Team Leadership, Problem Solving, SAS Programming, ETG methodology, Health Insurance
Education
Saint John's University - Peter J. Tobin College of Business 1985 — 1989
BS, Accounting
Bethel Seminary 1995 — 1999
Masters, Theology Ministry
Parkland Community College 1982 — 1983
Associate of Applied Science Micro, Precision Technology
Avon May 2012 - Present
Coventry Health Care June 2009 - Present
Coventry Health Care April 2009 - Present
Skills
Insurance, Customer Service, Access, Call Center, Medicare, Data Entry, Outlook, Microsoft Excel, HIPAA, Software Documentation, Microsoft Office, Workers Compensation, Microsoft Word, Customer Satisfaction, PeopleSoft, PowerPoint, Data Analysis, Telephone Skills, Customer Retention, SharePoint, Troubleshooting, Customer Experience
Education
Texas A&M University-Kingsville 2004 — 2007
math, criminal justice, education
RX Crossroads December 2013 - Present
Coventry Health Care September 2011 - December 2013
Robert Half International February 2007 - September 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, Data Entry
Education
Sullivan University 2006 — 2009
BS, Business Administration and Management, General, 3.8
Sullivan University 2006 — 2009
Bachelor's degree, Accounting and Finance, 3.8
Isagenix October 2013 - Present
Coventry Health Care May 2008 - October 2013
2Wire February 2005 - May 2008
Catskill Online January 2003 - October 2003
Skills
Active Directory..., Microsoft Exchange, Microsoft Office..., Avaya Site..., Novell, RSA SecurID, Remedy Ticketing System, Citrix Metaframe, Windows, TCP/IP, Microsoft Office, Computer Hardware
Education
State University of New York College of Agriculture and Technology at Cobleskill
Information Technology
South Puget Sound Community College Foundation April 2015 - Present
United Way of Thurston County June 2014 - Present
Olympia Federal Savings March 2009 - April 2015
Prudential Professionals November 2005 - February 2007
Coventry Health Care 2001 - 2003
Sunset Life Insurance 1999 - 2001
Skills
Adobe inDesign CS4, Microsoft Excel, Microsoft Access, FoxPro, Facets, Web Maintenance, Public Relations, iVue, Prologue, Business Development, InDesign, Writing, Editing, Publishing, Facebook, Fundraising, Event Planning, Creative Writing, Market Research, Advertising, Marketing, Customer Service, Social Media, Nonprofits
Education
Southwest Baptist University 1987 — 1989
Associate of Arts (AA), Education
Mt. Vernon Township High School 1983 — 1987
Diploma
EmCare April 2014 - Present
Coventry Health Care, an Aetna Company April 2011 - September 2013
Coventry Health Care October 2009 - April 2011
Tafford Uniforms January 2007 - October 2009
Ryan Homes January 2006 - September 2006
Ryan Homes December 2003 - January 2006
Shea and Sanders Real Estate 1997 - 2000
Skills
Health Insurance, Employee Benefits, Account Management, Brokers, Medicare, Customer Service, Commercial Insurance, Direct Marketing, Microsoft Excel, Real Estate Transactions, Real Estate Sales..., Direct Sales, Office Management, Employee Training, Mortgage Banking, Management, Sales, Training, Recruiting, Healthcare, Human Resources, Sales Management, Administrative..., Salesforce.com, Marketing, Hospitals, Physicians
Education
Strayer University-Pennsylvania 2007 — 2014
Associate of Arts (AA), Business Administration and Management, General
Harborfields High School 1982 — 1986
General
Hilton Worldwide June 1993 - Present
Coventry Health Care 1988 - 1993
LTV Missiles & Defense 1983 - 1988
Skills
Software Development, IT Management, Linux, IT Strategy, Vendor Management, Business Intelligence, Disaster Recovery, Contract Negotiation, Project Management, Team Building, SDLC, Process Improvement, Leadership, Program Management, Integration, Enterprise Architecture, Strategic Planning, Management
Education
Southern Methodist University 1990 — 1992
Master of Business Administration (MBA), Accounting and Finance
The University of Texas at Arlington 1981 — 1988
Bachelor of Science (BS), Information Systems
acumen - benefit advisors November 2014 - Present
KHI Solutions March 2014 - October 2014
Coventry Health Care September 2009 - March 2014
Skills
Insurance, Health Insurance, Brokers, Disability Insurance, Property & Casualty..., Managed Care, Employee Benefits, Claim, Medicare, Life Insurance, Health Savings Accounts, General Insurance, Term Life Insurance, Long-term Care, Account Management
Education
St. Ambrose University 1989 — 1992
Bachelor of Arts (BA), Accounting
Kaeppel Consulting January 2014 - Present
Affirmative Insurance July 2011 - January 2014
Kaeppel Consulting September 2009 - August 2011
Coventry Health Care October 2008 - May 2009
AAA NCNU June 2006 - September 2008
CSAA December 2003 - June 2006
USAA April 1988 - September 2003
Centel Corp. October 1983 - April 1988
Skills
Process Improvement, SDLC, Vendor Management, Change Management, Disaster Recovery, Business Analysis, IT Strategy, Data Center, Program Management, Enterprise Risk..., CRM, Outsourcing, Product Management, Leadership, Information Technology, Telecommunications, Requirements Analysis, Operations Management, PMO, Integration, Team Building, SharePoint, Management, Software Project..., Software Development, Call Centers, PMP, IT Service Management, IT Operations, Business Transformation, Team Leadership, Enterprise Architecture, Infrastructure, ITIL, Cross-functional Team..., Management Consulting, Risk Management, Mergers & Acquisitions, IT Management, Strategy, Visio, Business Process, Business Intelligence, Networking, Project Management, Business Process..., Cloud Computing, Executive Management, Requirements Gathering, Business Continuity
Education
Texas A&M University-Corpus Christi 2013 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
St. Mary's University 1994 — 2001
Bachelor of Business Administration (BBA), Corporate Finance
UnitedHealthcare Medicare & Retirement April 2015 - Present
UnitedHealthcare Medicare & Retirement January 2013 - March 2015
Coventry Health Care June 2012 - November 2012
St. Olaf College September 2011 - May 2012
Bon Appétit, Student Union September 2008 - May 2012
Hy-Vee July 2008 - May 2012
St. Olaf College January 2012 - January 2012
General Mills 2012 - 2012
Hy-Vee January 2011 - September 2011
Travelers October 2010 - October 2010
Skills
Excel, Research, Mathematics, Statistics, Economics, VBA, R, Eviews, Data Analysis, Financial Accounting, PowerPoint, Actuarial Science, Microsoft Office, Microsoft Word, Analysis, Insurance, Health Insurance, Access
Education
St. Olaf College 2008 — 2012
Bachelor of Arts, Mathematics and Economics
Lincoln Lutheran High School 2004 — 2008
Mitchell International September 2011 - Present
Coventry Health Care November 2003 - September 2011
Concentra January 2005 - January 2008
e2 2001 - 2005
Bluestreak 2001 - 2005
PC Service Source 1996 - 1999
Skills
Managed Care, Account Management, Workers Compensation, Sales Management, Insurance, Salesforce.com, Process Improvement, Strategic Planning, Healthcare, New Business Development, Team Building, Sales, Leadership, People Skills, Executive Management, Revenue Forecasting, Revenue & Profit Growth, Project Management, Internal Communications, Team Leadership, Team Management, Cross-functional Team...
Education
The University of Texas at Dallas 2006 — 2009
MBA, Business Administration
Stephen F. Austin State University 1991 — 1996
BBA, Marketing & HR Managment
Cuero High School 1987 — 1991
Coventry Health Care May 2013 - Present
UnitedHealth Group April 2012 - May 2013
Mhayes October 2011 - March 2012
Travelers March 2005 - July 2011
Healthways January 2003 - January 2005
Skills
Case Management, Workers Compensation, Nursing, Medicaid, Insurance, Claim, Medical Case Management, Disability Management, Registered Nurses, Long-term Care, Disease Management, Case Managment, Healthcare, Utilization Review, Medicare, Utilization Management, Managed Care, Certified Case Manager, HIPAA, Treatment, Home Care
Education
Tennessee State University 2000 — 2002
Nursing
Priority Health October 2014 - Present
Priority Health April 2013 - October 2014
Priority Health June 2012 - April 2013
Coventry Health Care January 2011 - June 2012
beBetter Health, Inc. December 2009 - December 2010
Borgess Health February 2008 - November 2009
Education
Spring Arbor University 2006 — 2008
Master of Business Administration (M.B.A.), Business Administration and Management, General
Spring Arbor University 2003 — 2006
Bachelor's degree, Kinesiology and Exercise Science
Snagajob February 2014 - Present
Coventry Health Care August 2009 - May 2012
Cowan Kouri & White Financial Services August 2003 - July 2009
Emmie Jacobs Portrait Artist 1992 - 2009
AFLAC 2002 - 2003
Emmie Jacobs Certified Massage Therapist 1998 - 2002
Skills
Health insurnace, Employee Benefits, Account Management, Manage Client..., Sales, Conflict Resolution, Sales Presentations, Benefits Negotiation, Disability Insurance, Marketing, Cold Calling, Management, Leadership, Customer Service, Business Development, New Business Development, Sales Process, Strategic Planning
Education
Southern Methodist University
Bachelor of Arts (B.A.)
Coventry Health Care September 2007 - Present
Coventry Health Care April 2007 - October 2007
Concentra March 2006 - April 2007
Concentra July 2005 - March 2006
Concentra June 2003 - July 2005
Concentra March 2001 - June 2003
State of Tennessee June 2000 - March 2001
US Army 1991 - March 1995
Norfolk Naval Shipyard 1988 - 1991
Skills
EDI, Access, T-SQL, SSIS, Networking, Healthcare Information..., Healthcare, Data Analysis, Software Documentation, Crystal Reports, Microsoft SQL Server, Visio, Business Intelligence, Database Design, Insurance, SDLC, Agile Methodologies, Database Administration, Databases, SSRS, HIPAA, SharePoint, PPO, Data Warehousing, Software Development, Requirements Analysis, SQL
Education
Tennessee Technological University - College of Business Administration 1995 — 2000
BS, Business Administration/Information Technology
Magellan Health Services April 2013 - Present
Omnicare-Contractor April 2012 - March 2013
CVS Caremark Corporation January 1998 - April 2012
Coventry Health Care October 1995 - January 1998
Express Scripts June 1994 - October 1995
GlaxoSmithKline October 1992 - June 1994
St. Louis State Hospital 1990 - 1992
St Louis State Hospital 1979 - 1990
Skills
PBM, Pharmacists, Medication Therapy..., Pharmaceuticals, Managed Care, Pharmaceutical Industry, Pharmaceutics, Pharmacy, Pharmacy Benefit..., Pharmacy Automation, Clinical Research, Clinical Pharmacology, Diabetes, Pharmacoeconomics, Medicare Part D, Clinical Pharmacy, Disease Management, Pharmacology
Education
St. Louis College of Pharmacy 1974 — 1979
Pharmacy, Pharmacy
Humana Inc. June 2014 - Present
Aetna September 2013 - June 2014
University of Phoenix August 2008 - June 2014
Coventry Health Care February 2012 - September 2013
Coventry Health Care January 2009 - January 2012
Coventry Health Care 2006 - December 2009
United American Healthcare Corporation (Formerly, Omnicare Health Plan) 1996 - 2006
Humana Military Healthcare Services 1995 - 1996
Memphis Family Health Center 1994 - 1995
The Regional Medical Center at Memphis 1993 - 1995
Skills
Network Development, Provider Relations, Managed Care, HMO, Medicaid, Medicare, Health Insurance, HIPAA, Healthcare, Healthcare Management, Healthcare Consulting, Health Policy, Lean Six Sigma (Green..., PPO, Healthcare Industry, Insurance, Clinical Integration, New Business Development, Customer Engagement, Customer Retention, Healthcare Information..., Process Improvement, Credentialing, Hospitals, Strategic Planning, Medical Billing, Physicians, Physician Relations, Quality Improvement, Strategy, Leadership, Disease Management, Program Management, EHR, Revenue Cycle, Contract Negotiation, Business Development, Team Building, Management, Customer Service
Education
University of St. Francis
Master of Science (MS), Health Services Administration
Southern Illinois University, Carbondale
Bachelor of Science (BS), Health/Health Care Administration/Management
Aetna October 2012 - Present
Coventry Health Care May 2007 - October 2012
Wichita Urology Group December 2002 - May 2007
Via Christi Health August 1996 - December 2002
Skills
Provider Relations, Provider Contracting, Practice Management, Medicare, Medicaid, Network Development, HMO, Managed Care, Credentialing, Health Insurance, Healthcare Industry, HIPAA, Health Policy, Healthcare Consulting, Healthcare Management, Revenue Cycle, Claim, Physician Relations, Medical Billing, Medicare Part D, Healthcare, Physicians, Medicaid Managed Care
Education
Southern Methodist University 1971 — 1975
BBA, Accounting
HP Consulting January 2002 - Present
Coventry Health Care 1996 - 2002
Principal Health Care, Inc. 1989 - 1996
U.S. HealthCare 1984 - 1989
Skills
Provider Relations, Start-ups, National Security, Leadership, Military, Business Development, Budgets, Navy, Counterterrorism, Strategy, Management, Mergers & Acquisitions, Network Development, Healthcare, Provider Network..., Executive Management, Security, Leadership Development, Process Improvement, Government, Analysis, DoD, Program Management, Training, Operations Management, Security Clearance, Policy, Government Contracting, Operational Planning, Proposal Writing
Education
National Security Forum
Southern Illinois University, Carbondale and Loyola University Medical Center
Emergency Medicine- Pre Hospital Care
Real Property Management Central Indiana September 2014 - Present
Codilis & Associates, P.C. January 2012 - August 2014
Coventry Health Care September 2011 - November 2011
Southern Illinois University Carbondale August 2008 - May 2011
Chegg Inc. January 2010 - January 2011
Haggerty Ford March 2007 - August 2007
Wheaton Pediatrics July 2005 - August 2007
Skills
Receptionist Duties, Professional Phone..., Microsoft Office, Customer Service, Strong Client and..., Leadership, Employee Training, Time Management, File Management, Medical Records, Invoice Verification, Interpersonal Relations, Event Planning, HIPAA, Public Speaking, Homeowner/Condo..., 60 wpm, Foreclosures, Real Estate, Illinois Condo Act, Positive Team Player, Data Entry, Polite Spanish, Social Media, Coordination
Education
Southern Illinois University, Carbondale 2007 — 2011
Bachelor of Arts, Psychology, Criminal Justice
M Ari Designs, LLC January 2011 - Present
Coventry Health Care 2009 - Present
Capital One 2001 - 2008
Capital One 2000 - 2001
Capital One 1998 - 2000
Capital One 1997 - 1998
FootAction USA 1995 - 1997
FootAction USA 1994 - 1995
Skills
Health License - VA
Education
Virginia Commonwealth University
Fashion Merchandising, School of the Arts
Strayer University
BBA, Human Resources
Varina High School
Aetna October 2014 - Present
Coventry Health Care, an Aetna Company May 2012 - October 2014
Coventry Health Care November 2011 - May 2012
PMA Companies May 2011 - August 2011
Skills
Health Insurance, Actuarial Science
Education
Temple University 2009 — 2011
Actuarial Science
Sterling Holdings April 2014 - Present
Carewise Health May 2012 - April 2014
Coventry Health Care August 2011 - May 2012
Sterling Healthcare Management Services November 2006 - August 2011
Managed Health Services (MHS) Centene 2004 - 2006
Ion Healthcare August 2003 - February 2005
Gateway Healthplan 2000 - 2003
Skills
Disease Management, Managed Care, Medicare, Healthcare Management, Healthcare Information..., Medicaid, Utilization Management, Healthcare Consulting, Health Policy, Healthcare, Healthcare Industry, Hospitals, Quality Improvement, EHR, Health Insurance, HIPAA, Health Care Reform, Credentialing, Physician Relations, Patient Safety
Education
Texas A&M University 1972 — 1975
BS, Zoology
Injured Workers Pharmacy September 2010 - January 2011
Coventry Health Care December 2007 - July 2009
HR Logic August 2001 - October 2002
EMC June 2000 - June 2001
Contact East June 1998 - June 2000
Digital Equipment Corporation May 1980 - June 1998
Skills
Process Improvement
Education
Southern New Hampshire University 1983 — 1986
Associates, Business
Coventry Health Care April 2012 - Present
Express Scripts April 2010 - February 2012
MasterCard January 2010 - April 2010
Express Scripts September 2008 - December 2009
at&t May 2002 - September 2008
Sprint January 1996 - May 2002
Solution Consultants November 1993 - January 1996
Sprint November 1988 - November 1993
OAO Corporation November 1986 - November 1988
Skills
IBM Mainframe, SQL, DB2, CICS, VSAM, COBOLII, JCL, FTP, Connect Direct, EDI, SPUFI, IDMS, ADSO, Natural/ADABAS, IMS DB/DC, QUICK JOB, FOCUS, SAS, Oracle Applications, ETL, ERP, Visual Basic, VBA, Access Database, Crystal Reports, Stratus, Unix, Unix Shell Scripting, CRONTAB, VI, CVS, Informix, Apache, Tomcat, SED/AWK, GUI, QTP, WinRunner, LoadRunner, Quality Center, Agile & Waterfall..., Eclipse, Selenium, TestNG, Access, COBOL, HP QTP, HP Quality Center, Integration
Education
Southern Illinois University, Edwardsville 1982 — 1986
BSBA, Management Information System
Coventry Health Care February 2004 - Present
Concentra Managed Care February 2001 - February 2004
Aetna January 2000 - February 2001
Skills
Medicare, Claim, Workers Compensation, Managed Care, Pharmacy Benefit..., Insurance, Account Management, Health Insurance, Claims Management, Property & Casualty..., Leadership, Liability, Healthcare, Employee Benefits, Subrogation, Legal Liability, Claim Investigation
Education
Springfield College
Master of Education (M.Ed.), Vocational Rehabilitation Counseling/Counselor
Springfield College
Bachelor of Science (BS), Vocational Rehabilitation Counseling/Counselor
Assurant Employee Benefits October 2012 - Present
Coventry Health Care March 2010 - October 2012
Independent Insurance Agent February 2008 - March 2010
HealthMarkets Insurance January 2007 - February 2008
Destiny Talent & Management Inc. February 1999 - February 2008
Skills
Sales, Brokers, Employee Benefits, Life Insurance, LTD, STD, Dental Insurance, Vision, Gap Coverage, Disability Insurance, Risk Management, Managed Care, Health Insurance, Training, Time Management, Account Management, Insurance, Property & Casualty..., Underwriting, Fundraising, Healthcare, Leadership, Team Building
Education
St. Petersburg College
Business Management, Business, Management, Marketing, and Related Support Services, 3.2
State of Florida
The University of Akron
Business Management, Business
Peake's Harmony Wellness August 2012 - Present
Young Living Essential Oils 2012 - Present
Stampin' Up! 2012 - 2013
Lutheran Care March 2011 - April 2012
Coventry Health Care June 2010 - March 2011
Oneida Health Care December 2007 - June 2010
Skills
Nutrition, Nursing, Wellness Coaching, Holistic Health, Healing, Reiki, Health Education, Lifestyle Coaching, Nutritional Counseling, Wellbeing, Coaching, Supplements, Cpr Certified, Prevention, Alternative Medicine, Nutrition Education, Wellness, Health Promotion, Aromatherapy, Cooking, Wound Care, Patient Education, Treatment, Lifestyle, Healthcare, Relaxation
Education
Institute for Integrative nutrition 2012 — 2013
Certificate, Health Coach
SUNY Morrisville 2000 — 2001
Associate, Applied Science Nursing
State University of New York College of Agriculture and Technology at Morrisville 1999 — 2001
Associate's degree, Registered Nursing/Registered Nurse
Blue Cross and Blue Shield of Minnesota October 2013 - Present
Medica September 2010 - Present
Humana September 2010 - Present
Coventry Health Care August 2011 - October 2013
Homewood Suites by Hilton Hotel August 2009 - July 2010
Skills
Life Insurance, Health Insurance, Insurance, Employee Benefits, Term Life Insurance, Property & Casualty..., Disability Insurance
Education
Kaplan University
Saint Cloud State University - G.R. Herberger College of Business
JCPS September 2015 - Present
Coventry Health Care, an Aetna Company March 2013 - June 2015
Ivy Tech Community College July 2010 - May 2013
Coventry Health Care July 2012 - October 2012
Humana Inc. August 2008 - May 2010
Humana Inc. May 2002 - August 2008
Humana Inc. May 1999 - May 2002
Humana Inc. November 1993 - May 1999
Skills
Cross-functional Team..., Training, Process Improvement, Program Management, Management, Change Management, Marketing, Marketing Communications, Health Insurance, Strategic Planning, Human Resources, Vendor Management, Budgets, Product Development, Project Management, Team Building, Employee Benefits, Teaching, Coaching, Healthcare, Marketing Strategy, Insurance, Leadership Development, Medicare, Project Planning, Sales, Building Relationships, Result Oriented, Instructional Design, Public Speaking, Resume Writing, Customer Experience, Medicare Part D, Data Analysis, Staff Development, Time Management, Program Development, Organizational..., Adult Education, Project Implementation, Distance Learning, E-Learning, B2B, Marketing Management, Newsletters, Nonprofits, Consultancy, Supervisory Experience, Business Strategy, Medicaid Managed Care
Education
Webster University
Master of Arts, Management and Leadership, 4.0
Spalding University
Bachelor of Science, Business Administration: Minor in Human Resource Management
CompPhysio January 2014 - Present
One Call Care Management September 2013 - January 2014
3iCorp.com October 2009 - January 2014
Coventry Health Care March 2009 - October 2009
PMSI 2006 - 2009
National Home Medical 2004 - 2006
Professional Mobility February 2002 - August 2005
Skills
Quality Assurance, Management, Leadership, Managed Care, Healthcare, Quality Control, Project Planning, Marketing, Customer Service, Workers Compensation, Vendor Management, Product Development, Coaching, Process Improvement, Insurance, Operations Management, Cross-functional Team..., Public Speaking, Team Building, Training, New Business Development, Strategic Planning, Business Development, Sales
Education
The George Washington University 1991 — 1993
1993
St. Petersburg College
Gateway Health 2015 - Present
Command Performance Group, LLC 2014 - 2015
Florida Blue 2012 - 2014
Aflac 2010 - 2012
Command Performance Group, LLC 2009 - 2010
Coventry Health Care 2008 - 2009
WellCare Health Plans 2005 - 2007
American Medical Security 2000 - 2005
Skills
Health Insurance, Insurance, Sales Management, Medicare, Employee Benefits, Organizational..., Strategic Planning, Healthcare, Sales Operations, Cross-functional Team..., Executive Management, Direct Marketing, Medicare Advantage, CRM, Sales, Product Marketing, Leadership, Team Building, Process Improvement, Strategic Partnerships, Strategy, E-commerce, Forecasting, Marketing, Training, Team Leadership, Project Management, Management, Marketing Strategy, Strategic Communications, Account Management, New Business Development, Analysis, B2B, Product Development, Social Networking, Contract Negotiation, Brand Development, Lead Generation, P&L Management, Mergers & Acquisitions, Human Resources, Small Business, Market Analysis, Leadership Development, Managed Care, Vendor Management, Retail, Business Planning, Consulting
Education
University of Wisconsin-Green Bay
Bachelor of Arts, Communication
St. Norbert College
U.S. Army Reserve Officers Training Corps (ROTC)
Arbor healthcare March 2012 - Present
Arbor Healthcare September 2007 - March 2012
Coventry Health Care September 2006 - September 2007
Skills
Insurance, Customer Service, Microsoft Office, Microsoft Excel, Process Improvement, Quality Assurance, Microsoft Word, Outlook, PowerPoint, Access, Risk Management, Analysis
Education
University of Phoenix 2009 — 2010
Master of Business Administration (M.B.A.), Business Administration and Management, General
Tennessee State University 2000 — 2005
B.S., Health Information Management
Anadarko Petroleum Corporation October 2014 - Present
Vaco Technology March 2014 - October 2014
Coventry Health Care November 2012 - March 2014
The Scooter Store August 2009 - August 2012
Guaranty Bank July 2007 - August 2009
Unisys Corp July 2006 - July 2009
Overwatch Systems Tactical Operations January 2006 - July 2006
WholeSecurity (Symantec) May 2004 - January 2006
Skills
Windows XP, Windows Vista, Windows 7, Microsoft Office 2007, Office 2010, Cisco VPN, Active Directory..., Symantec Ghost, Visual Studio 2008, SnagIt, Rightfax Administration, Adobe Suite, Paperport, LDAP Administration, Dameware, LogMeIn, BMC Remedy, Blackberry, Cell Phone, Smartphones, Ipad, Networked Printers, Local/Mobile Printers, Thin Clients, Desktop Support, Laptop Support, Projectors, Norton Ghost, Laptops, Active Directory, SCCM, Computer Hardware, Technical Support, SharePoint, Hardware, Help Desk Support, Information Technology, Visual Studio, Mobile Communications, iPad, Adobe Creative Suite, Thin, Microsoft Office, Microsoft Exchange, System Deployment
Education
University of Houston 2012 — 2013
Bachelor of Science (BS), Organizational Leadership & Supervision
Texas State Technical College Waco 2000 — 2003
Associates in Computer Networking and Administration, Computer Networking and Administration
Tomball High School 1996 — 2000
Diploma, General Studies
Sage Strategy and Communications July 2015 - Present
McGregor & Associates June 2010 - June 2015
IABC-San Diego 2009 - 2011
Celia Bloom Strategic Communications January 1991 - June 2010
Christiana Care Health System June 2005 - January 2010
AB&C Marketing Communications 2006 - 2008
Coventry Health Care 2002 - 2006
Health Partners 1998 - 2003
Coopers & Lybrand October 1987 - October 1990
Skills
Internal Communications, Public Relations, Media Relations, Social Marketing, Strategic Communications, Marketing Communications, Marketing Strategy, Marketing, Advertising, Integrated Marketing, Direct Marketing, Newsletters, Social Media Marketing, Healthcare, Corporate Communications, Copywriting, Public Speaking, Communications Planning, Leadership, Program Management, Publicity, Budgets, Event Marketing Strategy, Event Management, Press Releases, Crisis Communications
Education
Temple University - Fox School of Business and Management 1980 — 1982
Bachelor of Business Administration (BBA), Marketing
Temple University
BBA, Marketing
Coventry Health Care, an Aetna Company March 2013 - Present
Coventry Health Care September 2012 - March 2013
Free Library of Philadelphia November 2011 - May 2012
Lift September 2008 - July 2010
Off The Hook Soul Food Restaurant August 2004 - September 2008
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Customer Service, Research, Social Media, Finance, Accounting, PowerPoint, Public Speaking, Non-profits, Data Analysis, Access, Time Management
Education
Temple University 2008 — 2012
Bachelor of Business Administration (BBA), Finance and Financial Management Services
Temple University - Fox School of Business and Management 2007 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, Finance
Edward Jones July 2014 - Present
WSI eMarketing June 2011 - December 2013
Coventry Health Care November 2012 - November 2013
Pan-American Benefits Solutions, Inc. February 2009 - October 2010
MIB Solutions Inc. October 2007 - February 2009
UniCare Life and Health March 1999 - July 2007
Skills
Leadership, Lead Generation, Sales, Team Building, Marketing, Marketing Strategy, Sales Operations, Employee Benefits, Sales Management, New Business Development, Management, Insurance, Social Media, Business Strategy, Strategic Planning, Health Insurance, Public Speaking, Health Savings Accounts, Small Business, Business Planning, P&L Management, Competitive Analysis, Direct Sales, Performance Management, Digital Marketing, Customer Retention, Medicare, Life Insurance, Selling, Strategic Partnerships, CRM, Training, Customer Service, Revenue Generation, Account Management, Business Development, Healthcare, Brokers, Term Life Insurance, Long-term Care, Cold Calling, Web Marketing, SEO, Revenue, Forecasting, Salesforce.com, Executive Management, Sales Process
Education
Stephen F. Austin State University
B.S., Communications
Fairmont Specialty August 2015 - Present
Texas Comptroller of Public Accounts May 2013 - May 2015
Coventry Health Care July 2012 - May 2013
HealthHelp July 2011 - July 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Windows, Research, Outlook, Accounting, Teamwork, HTML, Negotiation, Editing, Event Planning, Marketing Strategy, Marketing, Advertising, Training, Policy
Education
Stephen F. Austin State University 2007 — 2011
Communications, Communication and Media Studies
Erie Family Health Center October 2015 - Present
Lawndale Christian Health Center September 2011 - Present
Aon Consulting February 2011 - December 2011
Coventry Health Care September 2007 - February 2011
Legalbill, LLC February 2007 - August 2007
Dell September 2004 - January 2007
Skills
Microsoft Office, Microsoft SQL Server, Visual Basic, Adobe Acrobat, C++, Visio, Access, Microsoft Excel, Software Documentation, MS Project, PowerPoint, SQL, Management, Analysis
Education
Tennessee State University 2004 — 2007
MBA, Business Information Systems
Southern Illinois University, Carbondale 2000 — 2004
BS, Information Systems Technology
Mease Countryside August 2015 - Present
Florida Hospital Tampa January 2013 - July 2015
Deena Balogh and Associates, LLC January 2012 - January 2013
Nature's Hideaway Master Association 2001 - 2013
Emeritus Senior Living October 2010 - January 2012
HCR ManorCare 2010 - 2010
Aetna June 2007 - November 2009
Coventry Health Care 2005 - 2007
Skills
Certified Case Manager, RN, Corporate Training, Sales Process, New Business Development, Training & Development, Promotions, Workers Compensation, Operations, Utilization Management, Quality Management, Rehabilitation..., Alzheimer's disease, Disease Management, Elder Care, Employee Training, Healthcare, Healthcare Consulting, Healthcare Management, Hospitals, Home Care, Long-term Care, Managed Care, Medicaid, Medicare, Patient Advocacy, Physician Relations, Public Speaking, Team Building, Training
Education
St. Petersburg College 1999 — 2001
Registered Nurse, Nursing
St. Petersburg College 1998 — 2001
RN Nursing
Active Health Chiropractic April 2013 - May 2014
Coventry Health Care November 2007 - April 2011
Baker, Stegall & Associates March 2004 - April 2006
Skills
Insurance, Customer Service, HIPPA, Microsoft Office, Time Management, Organization, Office Management, Office Administration, Sales, Multi Tasking, Insurance Processing, HIPAA
Education
Southwest Tennessee Community College 2014 — 2016
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Southwest Tennessee Community College 2009 — 2013
Associate of Science (AS), Allied Health Sciences Emphasis, Magna Cum Laude
Health Partners Plans July 2014 - Present
Widener University November 2013 - Present
Tufts Medical Center and Tufts Medical Center Physician's Organization July 2014 - November 2014
Tufts Medical Center and Tufts Medical Center Physician's Organization February 2013 - July 2014
Aesculap April 2012 - February 2013
Coventry Health Care December 2008 - April 2012
The Medicare Group January 2007 - April 2012
MAXIMUS April 2005 - April 2008
Center for Dispute Resolution (acquired, in part, by MAXIMUS Federal Services) April 2004 - April 2005
Skills
Corporate Compliance, Healthcare Compliance, Medicare, Medical Devices, Policy, Risk Assessment, Risk Management, Code of Conduct, Compliance Audits, External Audit, Dashboarding, Compliance Reporting, Training & Development, Compliance..., Vendor Management, Vendor Relations, ISO, Process Improvement, Operational Assessment, Contract Management, Government Compliance, Legal Compliance, Business Ethics, Legal Ethics, Health Law, Health Care Reform, PBM, Fraud, False Claims, HIPAA, Compliance, Quality Auditing, Medical Compliance, Health Policy, Health Care Compliance, Privacy Law, Healthcare Industry, Employee Training, Healthcare, Managed Care
Education
Widener University School of Law 1999 — 2002
J.D., Law
Syracuse University 1994 — 1998
B.S., Information Management and Technology
Coventry Health Care, an Aetna Company August 2013 - Present
Coventry Health Care July 1998 - August 2013
Tenet Healthcare May 1994 - June 1998
Skills
Management, Sales Management, Process Improvement, Workers Compensation, Business Process..., Insurance, Account Management, New Business Development, Customer Retention, Customer Satisfaction, Account Reconciliation, 10 Key, Microsoft Office, Research, Customer Service, Vendor Management, Medical Billing, Analysis, Health Insurance, Managed Care, Strategic Planning, Team Leadership, Visio, Operations Management
Education
St. Louis Community College 1987 — 1990
Accounting, Business Administration
MRCT - Maher, Rosenheim, Comfort, & Tabash, L.L.C. September 2014 - Present
National Human Resources Association July 2012 - Present
Gallagher Benefit Services July 2009 - September 2014
Welsch, Flatness & Lutz, Inc August 2003 - July 2009
Coventry Health Care February 1998 - August 2003
Skills
Benefits Administration, Business Analysis, Employee Benefits, Workers Compensation, Insurance, Technical Recruiting, Employee Relations, Health Insurance, Legal Compliance, Coaching, Employment Law, Policy, Human Resources, FMLA, Onboarding, Life Insurance, Talent Management, Risk Management, Disability Insurance, Employee Engagement, Training, Health Savings Accounts, COBRA, Underwriting, Brokers, Leadership, HRIS, HR Consulting, Organizational..., Healthcare, 401k, Talent Acquisition, Open Enrollment, Performance Management, Payroll, Succession Planning, Health Care Reform
Education
Southern Illinois University, Edwardsville 1994 — 1999
Centene Corporation February 2014 - Present
Coventry Health Care 2012 - 2013
UnitedHealth Group November 2009 - 2012
UnitedHealth Group 2007 - 2009
UnitedHealth Group 2006 - 2007
Skills
Healthcare, Managed Care, Certified Case Manager, Six Sigma, Disease Management, Case Managment, Healthcare Management, Hospitals, Telephone Triage, Pediatrics, Performance Management, Cardiac Care, Diabetes Management, Staff Supervision, Nursing, National Account..., Key Account Management, Sales Support, Project Management, PowerPoint, Microsoft Excel, Clinical Supervision, Certified Green Belt, Yellow Belt, Clinical Performance..., Urgent Care, Home Health, NICU, Data Analysis, Process Improvement, Account Implementation, Home Care, Cross-functional Team..., Medicare, Medicaid, Medicaid Managed Care, Health Insurance, Quality Improvement, Healthcare Consulting, Training, Leadership, Healthcare Industry, HIPAA, Account Management, Program Management, Patient Advocacy, Healthcare Information..., HMO, Case Management, HEDIS
Education
Certified Case Manager
Certified Six Sigma Greenbelt
Barnes Hospital School of Nursing
Nursing
William Jewell College
Bachelors, Psychology & Sociology
St. Louis Community College
Legal Nurse Consulting
Southern Illinois University, Edwardsville
Master Level Psychology Courses
Coventry Health Care March 2005 - April 2010
Aetna April 1998 - July 2004
Education
Syracuse University - Maxwell School
MA, International Relations
Daugherty Business Solutions September 2008 - Present
WellPoint August 2001 - September 2008
Coventry Health Care March 1999 - August 2001
Skills
PL/SQL, Data Warehousing, Business Objects, ETL, Business Intelligence, SSIS, Crystal Reports, SQL Server, Business Analysis, Sybase, Data Modeling, Databases, SSRS, Database Design, Cognos, Microsoft SQL Server
Education
Southern Illinois University, Edwardsville 1996 — 2002
MIS, Computers
Southern Illinois University, Edwardsville 1996 — 2001
Suncoast Home Care September 2009 - July 2010
Ceridian March 2009 - August 2009
Coventry Health Care January 2006 - September 2007
Visionary HealthWare October 2004 - December 2005
American Express January 2002 - September 2003
Skills
Customer Service, Troubleshooting, Order Fulfillment, Healthcare Information..., Technical Support, Reports, Technical Documentation, Records Management, Bill Payment, Billing Solutions, Dispute Resolution, Remote User Support, Microsoft Office, Microsoft SQL Server, Complaints, Order Processing, Medical Terminology, Nursing Homes, Nursing Care, Medical Billing
Education
St. Petersburg College 2010 — 2014
Current, Hospitality Administration/Management, 3.091
Gould & Lamb, LLC July 2010 - May 2011
Coventry Health Care March 2007 - January 2010
PRIVATE HEALTHCARE SYSTEMS, INC January 2001 - January 2007
BLUE CROSS AND BLUE SHIELD OF GEORGIA November 1995 - April 2000
Family Plus Health Plans of Georgia September 1994 - October 1996
Education
Tennessee State University
Arts & Sciences, Psychology, Social Sciences
AmeriHealth Caritas January 2001 - Present
Keystone Mercy Health Plan 2001 - Present
Horizon NJ Health 2004 - 2005
Coventry Health Care January 1999 - June 2000
Prudential AARP August 1986 - January 1999
AARP HealthCare Options 1986 - 1999
Skills
Medicaid, Managed Care, Medicare, Process Improvement, Healthcare, HIPAA, Insurance, Health Insurance, Auditing, Training, Corporate Communications
Education
Wissahickon Sr. High 1982 — 1986
Temple University
Bank of America November 2012 - Present
The No-Limit Church January 2011 - Present
Coventry Health Care 2008 - Present
Ultimate Staffing 2012 - 2013
Presenter - Coventry Healthcare January 2008 - January 2012
Allstate Insurance Company January 2008 - January 2010
Manifestation World Wide January 2003 - January 2010
AmSouth Bank / Regions Bank January 2005 - January 2008
Independent Order of Foreseters January 2001 - January 2005
Skills
•Program Evaluation, •Marketing Sales•..., ••Non-Profit..., Term Life Insurance, Fundraising, Training, Recruiting, Insurance, Sales Management, Business Development, Management
Education
Springfield College 2007 — 2008
Masters of Science, Organizational Management/Leadership Development, 3.9
Springfield College 2005 — 2008
Bachelor of Science, Human Service, 3.87
Aflac August 2013 - Present
United Concordia January 2008 - Present
HM Insurance Group January 2003 - Present
Highmark - Allegheny Health Network January 2012 - August 2013
Highmark Blue Cross Blue Shield November 1997 - December 2003
Coventry Health Care January 1995 - July 1997
Skills
Strategic Planning, Partnerships, Finance, Leadership, Business Strategy, Health Insurance, Strategic Partnerships, Mergers & Acquisitions, Healthcare, Product Development, New Business Development, Insurance, Business Development, Employee Benefits, Process Improvement, Team Building, Executive Management, Underwriting, Health Savings Accounts, Competitive Analysis, Management, Customer Service, Strategy, Marketing, Managerial Finance, Brokers, Business Planning, Disability Insurance, Managed Care
Education
The Ohio State University 1976 — 1978
Master in Health Administration, Health Administration
St. Norbert College 1972 — 1976
BBA, Finance
Coventry Health Care May 2012 - Present
Via Christi Health November 2010 - May 2012
Via Christi Health June 2010 - November 2010
Cox Communications December 2007 - April 2010
Bonded Lightning Protection LLC February 2007 - October 2007
National Prearrangement Services April 2006 - February 2007
Jeff Archuni And Company Inc November 2005 - April 2006
Cargill Meat Solutions January 2001 - March 2005
Skills
Hard Worker, Organizing, Teamwork, Sales, Healthcare, Marketing, Medical Coding, Customer Service, Strategic Planning, Accounts Receivable, Retail, ICD-9, CPT, Customer Retention, Time Management, Team-oriented, Telephone Skills, Invoicing, People Skills, Business, Software Documentation, Administration, Process Scheduler
Education
Wichita Technical Institute (WTI) 2009 — 2010
Medical Billing and Coding Program, CPC
Tarleton State University 1998 — 2000
Bachelor of Science, Agriculture Service and Development
Grayson County Community College 1996 — 2000
Associates of Science, Secondary Education and Pre-Law
UnitedHealth Care Community Plan - Pharmacy Benefit Solutions November 2007 - Present
Retail, Hospital, Insurance Company March 2004 - Present
Evercare November 2007 - April 2009
Coventry Health Care January 2005 - July 2007
Walgreens May 2004 - October 2005
Cingular Wireless July 2001 - March 2002
Texas Credit Union League July 2000 - May 2001
SMU 1996 - 2000
Skills
Healthcare, Managed Care, HIPAA, Medicare, Java, Pharmacy Benefit..., Invoicing, JavaScript, Medicaid, Pharmacy, Pricing, Customer Service, Microsoft Office, Healthcare Industry, Insurance, Health Insurance, Medical Coding, Quantitative Analytics, Coordination of Benefits, Supply Chain..., SEO copywriting, Digital Copywriting, Lean Thinking, Six Sigma, Analysis, Leadership, Management, Microsoft Excel, Utilization Management, Team Building, Strategic Planning, Hospitals, Public Speaking, Employee Benefits, SEO Copywriting
Education
University of Phoenix 2006 — 2010
Masters, Business Administration and Management, General
Southern Methodist University 1996 — 2001
Bachelor of Applied Science (BASc), Managment Science
Villanova University
Klein Forest
Navistar July 2007 - Present
Coventry Health Care July 2000 - August 2007
NetsetGo 1999 - 2000
Cliffstar Corporation 1996 - 1999
US Navy July 1986 - April 1994
Skills
Business Process..., Enterprise Software, Unix, Storage, Data Center, Management, Process Improvement, Project Management, Troubleshooting, ITIL, Change Management, Integration, Vendor Management, Business Analysis, System Administration, Team Leadership, Program Management, Visio, Cross-functional Team..., IT Strategy, Enterprise Architecture, Business Intelligence, SharePoint, MS Project, Requirements Analysis, IT Management, Disaster Recovery
Education
State University of New York College at Fredonia 1994 — 1996
Bachelor of Science (BS), Accounting
University of Phoenix 1993 — 1994
Associate of Arts (A.A.), Electrical and Electronics Engineering
Preferred Health Systems/Coventry Health Care/Aetna March 2010 - April 2014
Coventry Health Care February 2009 - March 2010
Coventry Healthcare of Kansas February 2009 - March 2010
Preferred Health Systems January 2002 - January 2009
Gentiva Health Services 1999 - 2002
Preferred Health Systems May 1996 - July 1998
Skills
Employee Benefits, Sales, Customer Service, Health Insurance, Claim, Health Savings Accounts, Brokers, Managed Care, Life Insurance, Account Management, Strategic Planning, Process Improvement, Disability Insurance, Marketing, Underwriting, HIPAA, Commercial Insurance, Cold Calling, Marketing Communications, Benefits Administration, Public Speaking, Microsoft Excel, Microsoft Office, Healthcare Industry, Human Resources, Project Management, COBRA, Outlook, Insurance, Medicare Part D, Healthcare, Management, New Business Development, Customer Retention, Fixed Annuities, Public Relations, General Insurance, Critical Illness
Education
Southwestern College 2002 — 2004
BS, Business Quality Mgmt and Business Admin
First Health/Coventry Senior UNIX System AdminNavistar/International Truck & Engine Corp2008 - Present
First Health 1999 - Present
Coventry Health Care 1999 - Present
State of California, MRMIB 2010 - 2011
Skills
AIX, Unix, SAN, Operating Systems, Disaster Recovery, System Administration, Unix Shell Scripting, Troubleshooting, Data Center, High Availability, Shell Scripting
Education
Stanford University 1983 — 1986
Aetna November 2013 - Present
Coventry Health Care September 2000 - October 2013
Skills
Leadership, SDLC, SharePoint, Software Development, Vendor Management, Visio, Requirements Analysis, Process Improvement, Enterprise Architecture, Business Intelligence, Business Analysis, IT Management, Integration, IT Strategy, Requirements Gathering
Education
Strayer University (VA) 1989 — 1990
Information System Management
Community College of the United States Air Force 1985 — 1990
Associates, Leadership, General Studies
ICM School Business 1981 — 1982
Associates, Computer Programming and Accounting
Molina Healthcare December 2013 - Present
Coventry Health Care 2005 - 2013
First Health August 2001 - April 2005
CCN 1997 - 2001
HCA 1995 - 1997
Skills
Provider Relations, Managed Care, PPO, Medicaid, Healthcare, Hospitals, Medicare, Health Insurance, Healthcare Management, Physicians, Healthcare Industry, HMO, Account Management, Health Policy, Network Development, Contract Negotiation, Credentialing, Network Administration, HIPAA, Finance, Pay for Performance, Physician Relations
Education
Stanford University
Bachelor of arts, Psychology
Tulane University - A.B. Freeman School of Business
Master of Business Administration (MBA), Finance, Marketing
Coventry Health Care 2004 - Present
PacifiCare Health Systems 2000 - 2002
Harris Methodist Health System 1997 - 2000
Humana 1996 - 1997
Skills
HMO, Provider Relations, Managed Care, Medicare, Medicare Part D, Network Development, HIPAA, Healthcare Management, Strategic Planning, Medicaid, PPO, Healthcare, Health Insurance
Education
Texas A&M University
Trinity University
Healthcare Administration
Coventry Health Care March 2009 - Present
Circuit City Stores, Inc. August 1997 - March 2009
Virginia State Corporation Commission 1995 - 1997
Hughes Aircraft Company 1981 - 1990
Computer Sciences Corporation 1978 - 1981
Skills
Program Management, PMP, SDLC, PMO, Requirements Gathering, Cross-functional Team..., Requirements Analysis, Leadership, Management, Process Improvement, Information Technology, Vendor Management, Software Project..., Business Analysis, IT Management
Education
The George Washington University
Master's Certificate, Project Management
The Johns Hopkins University 1979 — 1983
MS, Computer Science
St. Francis University 1974 — 1978
BA, Mathematics
Main Line Health June 2014 - Present
Tenet Healthcare May 2013 - June 2014
Coventry Health Care April 2012 - May 2013
HealthAmerica, a Coventry Health Care plan August 2010 - April 2012
HealthAmerica, a Coventry Health Care plan September 2009 - August 2010
Aetna June 2009 - September 2009
Aetna November 2008 - June 2009
Aetna February 2005 - November 2008
Aetna June 2000 - March 2005
Aetna August 1997 - June 1999
Skills
Healthcare, Mergers, Health Law, Managed Care, Health Insurance, Network Development, Insurance, Medicare, Medicaid, Provider Relations, Health Policy, Strategic Planning, Employee Benefits, Healthcare Management, Contract Negotiation
Education
Temple University - Fox School of Business and Management 1993 — 1995
MBA
Temple University - James E. Beasley School of Law 1992 — 1995
JD, Law
University of Pennsylvania 1986 — 1990
BA, Political Science
University of Pennsylvania - The Wharton School 1986 — 1990
BS, Economics, Marketing
Coventry Health Care February 2008 - Present
Education
Susquehanna University 1983 — 1987
BA, Accounting
Austin Pain Associates August 2012 - Present
Coventry Health Care April 2010 - February 2012
Coventry MHNet June 2009 - March 2010
Deer Oaks Behavioral Health December 2008 - May 2009
American Cancer Society February 2007 - May 2009
Skills
Psychotherapy, Non-profits, Mental Health, Community Outreach, Healthcare, Mental Health Counseling, Chronic Pain, Wellness
Education
St. Edward's University 2003 — 2005
Master of Arts (M.A.), Mental Health Counseling/Counselor
The University of Texas at Austin 1995 — 1999
Bachelor of Fine Arts, Art History
R.G. Greene & Associates, Inc. March 2015 - Present
R.G. Greene & Associates, Inc. June 2013 - September 2014
Seltek, Inc. December 2011 - March 2013
PRN PROMOTIONAL PRODUCTS LLC August 2008 - January 2012
Magellan Health Services January 2007 - June 2010
Coventry Health Care February 2005 - August 2009
Skills
Agile Methodologies, SQL, SDLC, XML, Microsoft SQL Server, Requirements Analysis, User Acceptance Testing, Mainframe, Databases, Quality Assurance, Testing, Software Documentation, SharePoint, Business Analysis, Visio, Requirements Gathering, Software Project..., Systems Analysis, Integration, Process Improvement
Education
Villanova University 2006 — 2007
Master Certificate, IS/IT Project Management
Temple University 1974 — 1980
B.A., Biology, Mathematics
Aetna December 2013 - Present
Coventry Health Care June 2011 - December 2013
Temple University August 2010 - December 2011
Ametek August 2006 - October 2007
Saint-Gobain Performance Plastics September 2004 - August 2006
Skills
Statistics, Data Analysis, Microsoft Excel, Microsoft Office, Actuarial Science, Access, VBA, Budgets, Team Building, PowerPoint, Microsoft Word, Insurance, Forecasting, Pricing, Health Insurance, Actuaries
Education
Temple University 2010 — 2011
Master of Science (MS), Actuarial Science
University of Pittsburgh 1999 — 2004
Bachelor of Science (BS), Engineering Physics
Centene Corporation August 2014 - Present
Cardinal Glennon Childrens Medical Center July 1999 - Present
Coventry Health Care August 2012 - August 2014
Coventry Health Care February 2011 - August 2012
Express Scripts November 2010 - February 2011
Health Management Corporation September 2007 - November 2010
Skills
Pharmacy, Pharmacy Benefit..., Pharmacists, Pharmacy Automation, Clinical Research, Diabetes, Medication Therapy..., Disease Management, Managed Care, Clinical Pharmacy, Utilization Management, Medicare Part D
Education
St. Louis College of Pharmacy 1999 — 2005
Pharm D, Pharmacy
Aetna September 2013 - Present
Carefree Insurance Services, Inc. May 2010 - Present
Coventry Health Care April 2010 - September 2013
HealthMarkets 2008 - April 2010
Blue Cross and Blue Shield FL May 1988 - March 2008
Av-Med Health Plan 1985 - 1988
Skills
Innovation, Brand Development, Sales Management, Strategy, Cross-functional Team..., Leadership, Product Marketing, Marketing Strategy, Marketing, Management, Marketing Management, Advertising, Sales, Product Development, Training, Brand Management, Program Management, Team Building, Strategic Communications, Insurance, Project Management, Marketing Research, Pricing, Customer Retention, Health Insurance, Segmentation, New Business Development, Medicare, Managed Care, Executive Management, Healthcare, Strategic Planning, Employee Benefits
Education
The George Washington University 2005 — 2009
Doctorate, Executive Leadership
St. Thomas University 1986 — 1988
MA, Accounting
Valence Health April 2013 - Present
North American Medical Management January 2012 - April 2013
North American Medical Management July 2011 - January 2012
Coventry Health Care December 2008 - May 2011
AXA Assistance, USA April 2008 - December 2008
Viant, Inc December 2006 - April 2008
Coventry Health Care April 2004 - December 2006
First Health July 2002 - April 2004
Skills
Managed Care, Health Insurance, Management, Workers Compensation, Process Improvement, Contract Negotiation, Network Development, Account Management, Provider Relations, Insurance, CRM, Employee Benefits, Healthcare, Medicaid, PPO
Education
St. Joseph's College (IN) 1998 — 2002
Bachelor of Science, Marketing / Business Management
FW ScreenPrint Specialties January 2008 - Present
Coventry Health Care May 2006 - March 2008
DCI January 2004 - March 2008
Education
Suffolk University - Sawyer Business School 2005 — 2006
BS, Finance
Frederick Regional Health System April 2012 - Present
Retail Service Solutions/ Interlake Mecalux Inc September 2006 - December 2010
getintegrated, Inc. September 2003 - September 2006
Coventry Health Care 2001 - 2003
Merck-Medco 1999 - 2001
Skills
Employee Engagement, Employee Relations, Employee Benefits, Human Resources, Recruiting, HRIS, Employment Law, Onboarding, Personnel Management, Talent Acquisition, Benefits Administration, HR Policies, New Hire Orientations, Workforce Planning, Talent Management, Deferred Compensation, Labor Relations, PeopleSoft
Education
St. Francis University 2000 — 2001
MHRM, Human Resources
Coventry Health Care January 2008 - Present
Rome Hospital July 2006 - March 2008
Syracuse Gastroenterological Associates February 2000 - August 2007
Skills
Passed CCM exam 8/7/13, Workers' Compensation..., Healthcare Industry, Claims Handling, Patient Advocacy, Long-term Care, Customer Service, HIPAA, Quality Improvement, Microsoft Office, Patient Safety, Training, Inpatient, Clinical Research, Acute Care, Home Care, Healthcare Consulting
Education
Utica College 2008 — 2010
Bachelors, Nursing
State University of New York College of Agriculture and Technology at Morrisville 2004 — 2006
Associates, Nursing
Verona Adult BOCES Program 1994 — 1995
LPN License, Nursing
Coventry Health Care May 2011 - July 2012
Coventry Health Care March 1995 - May 2011
Lehigh Valley Hospital May 1983 - January 1995
Education
University of Scranton 1983 — 1985
Master of Science (MS), Health/Health Care Administration/Management
Temple University 1969 — 1974
BS Pharmacy, Pharmacy
Aetna July 2014 - Present
Aetna September 2013 - Present
Coventry Health Care December 2012 - August 2013
Coventry Health Care December 2008 - December 2012
National Aviation Academy June 2008 - December 2008
The Home Depot 2003 - 2008
The Home Depot 1998 - 2003
Skills
Human Resources, Performance Management, Benefits Administration, Onboarding, New Hire Orientations, Personnel Management, Employee Benefits, Employee Relations, Applicant Tracking..., College Recruiting, Workers Compensation, FMLA
Education
University of South Florida 2000 — 2001
St. Petersburg College 1998 — 2000
City of Ithaca October 2013 - Present
Brookstone Dental Care October 2012 - October 2013
Arizona State University July 2012 - October 2012
Finger Lakes Family Dentistry April 2008 - May 2012
Cass Park Ice Rink/Pool November 2006 - May 2012
Family and Children's Service September 2006 - March 2008
Coventry Health Care November 2005 - August 2006
Capital Management Services March 2004 - August 2005
Cornell University January 2001 - August 2001
Skills
Dentistry, Healthcare, Customer Service, Front Office, Intakes, Management, General Administrative..., Mental Health Care, Collections, Coordination, Administrative..., Supervising, Dental Assisting, Phone Skills, Cash Handling Experience, Calendaring, Inventory, Appointment Scheduling, Data Entry, Athletic Facilities, Office Equipment, Telephone Skills
Education
State University of New York College at Buffalo 2001 — 2003
Bachelor of Arts (B.A.), Psychology
SUNY Morrisville 1998 — 2000
Associate of Arts and Sciences (AAS), Liberal Arts and Sciences/Liberal Studies
The Manhattan Life Insurance Company and its affiliated entities October 2014 - Present
Coventry Health Care January 2012 - August 2012
Coventry Health Care April 2009 - December 2011
BCP Veterinary Pharmacy April 2009 - April 2010
Kroger March 2007 - April 2009
Skills
Pharmacy Automation, Medication Therapy..., Community Pharmacy, Pharmacy Practice, Compounding, Pharmacy Benefit..., Clinical Pharmacy, Prescription, Hospital Pharmacy, Medicare Part D
Education
Texas Southern University 2012 — 2014
Lonestar College 2007 — 2008
Associate of Science (A.S.)
Aetna May 2013 - Present
Coventry Health Care April 2007 - May 2013
Concentra July 2002 - April 2007
iGate Mastech April 1993 - June 2002
HCL Hewlett Packard December 1989 - April 1993
Skills
Healthcare, Managed Care, Healthcare Management, SDLC, HIPAA, Healthcare Information..., Vendor Management, Visio, Business Analysis, Process Improvement, Requirements Analysis, SharePoint, Business Intelligence, Insurance, Microsoft SQL Server
Education
Aetna 2014 — 2014
Scrum Master, Agile Software Methodology
United States Soccer Federation 2014 — 2014
National "E" License, Soccer Coaching
AHIP 2013 — 2013
Health Insurance Exchanges and the Affordable Care Act (ACA), Health/Health Care Administration/Management
AHIP 2013 — 2013
Accountable Care Organizations (ACOs), Health/Health Care Administration/Management
Coventry Healthcare 2012 — 2013
Government Programs Medicare, Health/Health Care Administration/Management
AHIP 2002 — 2003
Managed Healthcare Professional, Health/Health Care Administration/Management
St. Xavier's College 1986 — 1989
B.Sc., Computer Science
Verizon Wireless October 2004 - Present
Coventry Health Care April 2000 - September 2004
University of Pittsburgh Medical Center 1998 - 2000
Skills
Employee Relations, Training, Onboarding, Recruiting, Employee Engagement, Labor Relations, Performance Management, Talent Management, Talent Acquisition, SPHR, Leadership Development, Coaching, FMLA, Interviews, Succession Planning, Organizational..., Deferred Compensation, Employee Training, Personnel Management, HR Policies, Human Resources, PeopleSoft, Benefits Administration, HRIS, College Recruiting, Applicant Tracking..., Workforce Planning, Employment Law, New Hire Orientations, Hiring, Career Development, Employee Benefits, HR Consulting, Technical Recruiting, Employer Branding, Job Descriptions, Internet Recruiting, Compensation & Benefit, Job Fairs, Temporary Placement
Education
St. Francis University 1988 — 1991
MA, Industrial Relations
University of Pittsburgh 1984 — 1988
BS, Psychology and Communications
Ricoh August 2008 - Present
Coventry Health Care August 2007 - August 2008
Seton Health System November 2004 - August 2007
Prime Care Physicians December 2002 - October 2004
GE Energy January 2001 - December 2002
Pinnacle Technology March 2000 - January 2001
American Management Systems (AMS) July 1998 - March 2000
Skills
Forecasting, Leadership, Financial Reporting, Finance, Accounts Receivable, Financial Analysis, Hyperion Planning, Hyperion Reports, Oracle E-Business Suite, Essbase, Microsoft Excel, Pivot Tables, PowerPoint, Department Budgeting, Closing Entries, Account Reconciliation, Cognos
Education
University at Albany, SUNY 2001 — 2004
MBA, Business Administration, 3.81 GPA
Susquehanna University 1994 — 1998
BS, Business Administration
CIGNA March 2013 - Present
Coventry Health Care September 2009 - February 2013
CIGNA September 2005 - September 2009
Unum July 2003 - September 2005
Unum July 2000 - July 2003
Skills
Health Insurance, Employee Benefits, Underwriting, Disability Insurance, Employee Training, Analysis, Health Savings Accounts, Group Insurance, Interviews, Health Care Reform, Toastmasters, HIPAA, COBRA, Leadership, Financial Projections, Public Speaking, Training & Development, Mentoring, Cross Functional Team..., Accountable Care, Provider Networks, Employee Wellness..., Employee Engagement, Flexible Spending..., Privacy Compliance, Long Term Care Insurance, Healthcare, Managed Care, Management, Insurance, Training
Education
University of Tennessee at Chattanooga 2001 — 2005
MBA, Business
Southern Adventist University 1995 — 1999
BA, Education/Psychology
Weimar Academy 1991 — 1995
Tulsa Air and Space Museum & Planetarium February 2012 - February 2013
University of Utah October 2010 - February 2011
Silver Creek Ventures January 2010 - May 2010
The Center for Investment Research November 2009 - May 2010
Biomass Energy Resources LLC May 2009 - October 2009
C5 Partners January 2009 - February 2009
Wipe out Kids Cancer October 2008 - February 2009
Coventry Health Care March 2008 - July 2008
Center for Transformative Education August 2002 - August 2007
Skills
Financial Modeling, Strategic Planning, Valuation, Competitive Analysis, Entrepreneurship, Strategy, Leadership, Analysis, Business Planning, Program Management
Education
Southern Methodist University - Cox School of Business 2008 — 2010
MBA, Finance
Visvesvaraya Technological University 2001 — 2005
Engineering, Bachelor of Science – Chemical Engineering
Sophia High School
CareReview March 2015 - Present
Care Services July 2014 - March 2015
Cognizant Technology Solutions - Global Clinical Services January 2013 - June 2014
3iCorp.com January 2012 - January 2013
PMSI December 2009 - February 2012
Coventry Health Care August 2008 - December 2009
GAB Robins September 2007 - August 2008
Specialty Risk Services July 2005 - September 2007
Intracorp April 1997 - June 2005
Liberty Mutual September 1987 - March 1997
Skills
Managed Care, Workers Compensation, Insurance, Sales Management, Healthcare, New Business Development, Business Development, Claim, Selling, CRM, Sales Operations, Strategy, Leadership, Negotiation, Contract Negotiation, Medicare, Management, Sales, Risk Management, Claims Management, Property & Casualty..., Health Insurance, Employee Benefits, Marketing, Strategic Planning, Lead Generation, Competitive Analysis, Executive Management, Recruiting, Forecasting, Budgets, Direct Sales, Marketing Strategy, Customer Retention, Process Improvement, Account Management, Mergers & Acquisitions, Team Building, Vendor Management, Salesforce.com, Cross-functional Team..., Training
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1986 — 1987
MBA, Finance
Stonehill College 1980 — 1983
B.S., Health Care Administration
Coventry Health Care August 2013 - Present
Coventry Healthcare October 2010 - August 2013
Infocrossing Health Services October 2007 - October 2010
Massachusetts Behavioral Health Partnership January 2004 - September 2007
Skills
Medicaid, Visio, SDLC, Requirements Gathering, Healthcare Management, Process Improvement, Access, Vendor Management, Healthcare Industry, SharePoint, Business Intelligence, Systems Analysis, Integration, Business Requirements, IT Strategy, Business Process..., Troubleshooting, Cross-functional Team..., PL/SQL, Insurance, Business Process, Software Development, Enterprise Architecture, Team Building, Healthcare Consulting, Microsoft Office, Training, Managed Care, Health Policy, Requirements Analysis, Healthcare Information..., Business Analysis, Healthcare, HIPAA, Medicare, Software Documentation
Education
Suffolk University
Master of Science, MHC
Coventry Health Care June 2001 - Present
Coventry Health Care 2001 - 2011
Skills
Healthcare, Managed Care, Medicare, Pharmacy Benefit..., Workers Compensation, Insurance, PPO, Healthcare Industry, Utilization Management, Provider Relations, Account Management, Brokers, Employee Benefits, Health Insurance, Strategic Planning, Hospitals
Education
Texas State University-San Marcos 2001 — 2006
BS, Health Information Management
Texas Tech University 1991 — 1994
n/a, Basic
Centene Corporation December 2013 - Present
Centene Corporation January 2012 - Present
Fresenius Medical Care December 2010 - Present
Fresenius Medical Care December 2010 - January 2012
Coventry Healthcare October 2010 - February 2011
Medical Present Value April 2009 - May 2010
Medical Present Value February 2009 - May 2010
CTRC / UTHSCSA January 2005 - January 2010
Coventry Health Care October 2005 - February 2009
Coventry Health Care October 2005 - February 2009
Skills
HIPAA, Managed Care, Healthcare, Access, Software Documentation, Medical Coding, Employee Benefits, Insurance, Policy, Accounts Receivable, Customer Service, Claim, Team Building, Hospitals, Healthcare Information..., Medicaid, Training
Education
U.S. Army 1988 — 1994
U.S. Army 1988 — 1994
Texas Lutheran 1986 — 1987
Texas Lutheran College 1986 — 1987
Thomas Jefferson High School
MVP Health Care July 2007 - Present
Coventry Health Care December 2002 - July 2007
Old Mutual June 2002 - December 2002
University of Kentucky May 2000 - May 2002
Lexington Community College May 2000 - May 2002
University of Kentucky August 1998 - May 2000
Education
University of Kentucky 1998 — 2000
M.S., Applied Mathematics
State University of New York College at Fredonia 1994 — 1998
B.S., Mathematics
Coventry Health Care, an Aetna Company January 2007 - Present
Coventry Health Care June 2006 - January 2007
Coventry Health Care June 2000 - June 2006
Anheuser-Busch Companies, Inc. January 1998 - June 2000
Skills
Data Warehousing, SDLC, Visio, Business Intelligence, Data Modeling, ETL, Business Analysis, SharePoint, SQL, Requirements Gathering, Cognos, Enterprise Architecture, Microsoft SQL Server, Oracle, SSIS, Data Warehouse..., Database Design, PL/SQL, Databases, T-SQL, SSRS, Business Objects, Informatica
Education
Southern Illinois University, Edwardsville 1995 — 1997
BSBA, Management Information Systems
Berkshire Hathaway Home Services Select Properties May 2015 - Present
Coventry Health Care of Missouri April 2011 - April 2015
Coventry Health Care August 2006 - December 2011
Skills
Managed Care, Medicare, Health Insurance, Medicare Part D, Healthcare, HMO, Strategic Planning, Sales Presentations, Sales, Sales Management, Insurance, Sales Process, Business Development, Health Savings Accounts, Training, Medicaid, Leadership, Employee Benefits
Education
Southern Illinois University, Edwardsville 1962 — 1966
Bachelor of Science (B.S.), Marketing/Marketing Management, General
Aetna February 2011 - Present
Coventry Health Care September 2006 - February 2011
CorVel Corporation February 1999 - January 2005
Skills
Executive Coaching, Motivational..., Case Managment, Training, Team Building, Negotiation, Customer Service, Case Management, Disability Management, Event Planning, Insurance, Job Coaching, Leadership Development, Management, Coaching, Workers Compensation, Healthcare, Leadership, Vocational...
Education
Springfield College 1991 — 1997
Masters, Rehabilitation Counseling
Aetna / Innovation Health January 2014 - Present
Coventry Health Care October 2011 - Present
MetLife 2009 - 2011
Friendly Mortgage 2008 - 2009
RVN Investments 2007 - 2008
Skills
Health Insurance, Managed Care, Employee Benefits, Medicare, Health Policy, HMO, Pharmacy, Management, Insurance, Disability Insurance, Employee Wellness, Underwriting, Life Insurance, Brokers, Term Life Insurance, Long-term Care, Health Savings Accounts, Health Care Reform
Education
Temple University - Fox School of Business and Management 2004 — 2009
Bachelor of Business Administration (B.B.A.), Entrepreneurship/Entrepreneurial Studies
Penn State University August 2015 - Present
Borough of Beaver, PA January 2014 - August 2015
Carnegie Mellon University March 2012 - December 2013
Coventry Health Care January 2011 - March 2012
Booz Allen Hamilton June 2010 - January 2011
National Security Agency February 2006 - June 2010
JOHN HOPKINS UNIVERSITY July 2005 - February 2006
UNITED HEALTH GROUP February 2003 - June 2005
United States Marine Corps October 1995 - June 1999
Skills
Executive Management, Financial Analysis, Budgets, Operations Management, Leadership, Accounting, Corporate Finance, Management, Financial Modeling, Accounts Payable &..., Process Improvement, Strategic Planning, Financial Reporting, Payroll, Auditing, Collective Bargaining, Finance, Military Experience, Military Personnel, Human Resources, Contract Management, Active Top Secret..., Federal Government, Budget Process, Higher Education, Personnel Supervision, Accruals, Program Management, Team Building, Forecasting, Government, MBA, Analysis, Security Clearance
Education
University of Baltimore 2007 — 2009
MBA, General Studies
University of Pittsburgh 2013 — 2013
Master's Certificate, Project Management, n/a
Towson University 2002 — 2004
BS, BUSINESS ADMINISTRATION / FINANCE
SUNY Orange 1999 — 2001
AAS, COMPUTER INFORMATION SYSTEMS
Coventry Health Care May 2012 - Present
UHS: Northwest Texas Healthcare Systems March 2010 - June 2012
Northwest Texas Healthcare March 2010 - November 2011
Turning Point of Central FL, Inc. January 2004 - February 2010
Professional Case Management Consultants, Inc January 1993 - February 2010
Central Florida Rehabilitation Specialists, Inc September 1986 - January 1993
UMC Health System 1979 - 1981
Education
Texas Tech University Health Sciences Center 1979 — 1984
BSN, Nursing
Hotel Dieu School of Nursing - El Paso, TX 1970 — 1973
Nursing Diploma, Nursing
The University of Texas at El Paso 1970 — 1971
Pre-Nursing
Dumas High School 1967 — 1970
Diploma, General
Pennsylvania Department of Aging February 2015 - Present
Kendal Outreach, LLC April 2012 - Present
Penn State Hershey Medical Center December 2009 - February 2015
Lower Dauphin School District 2011 - 2011
Capital BlueCross 2007 - November 2010
Diakon Lutheran Social Ministries 2002 - 2009
Morrison Informatics, Inc. 2001 - 2007
Coventry Health Care 2000 - 2001
HealthCentral, Inc. 1999 - 2001
Coventry Health Care 1997 - 1999
Skills
Medicare, Process Improvement, Cross-functional Team..., Managed Care, Leadership, Software Documentation, Strategic Planning, Quality Assurance, Data Analysis, Management, Analysis, Team Building, Training, Healthcare
Education
St. John Fisher College 1991 — 1994
MBA, Management
Baltimore Washington Eye Center September 2013 - Present
Kohler HealthCare Consulting, Inc. March 2012 - September 2013
St. Joseph Physician Enterprise October 2010 - September 2011
Erickson Retirement Communities June 2007 - July 2010
Elder Health May 2005 - May 2007
Elder Health Mid-Atlantic, Inc. February 2002 - May 2006
Coventry Health Care May 2000 - October 2001
MedStar Health January 1996 - May 2000
CareFirst BlueCross BlueShield February 1984 - February 1996
Main Hurdman July 1980 - February 1984
Skills
Accounting, Financial Analysis, Business Process..., General Ledger, Insurance, Variance Analysis, Auditing, Accounts Receivable, Finance, Financial Reporting, Strategy, Management, Budgets, Analysis, Payroll, Process Improvement, Mergers & Acquisitions, Account Reconciliation, Leadership, Strategic Planning, Accounts Payable, Revenue Cycle, Employee Benefits, Microsoft Excel
Education
Temple University 1989 — 1989
MBA, Accounting
York College of Pennsylvania 1973 — 1977
BS, Accounting
SelectHealth 2013 - Present
Coventry Health Care 2011 - 2012
Excellus BCBS 2010 - 2011
Excellus BCBS 2009 - 2010
UHG 2006 - 2009
Skills
Test Strategy, QTP, Quality Center, LoadRunner, Test Planning, User Acceptance Testing, Test Management, Software Quality..., SDLC, WinRunner, Regression Testing, Waterfall, System Testing, Test Automation, Requirements Analysis, Informatica, DB2, Software Project..., Testing, Mainframe, Manual Testing
Education
Sri Venkateswara University 1999 — 2002
Master of Computer Applications (MCA), Computer Engineering
Sri Venkateswara University 1996 — 1999
Bachelor of Science (B.Sc.), Computer science
Lend Lease September 2012 - Present
Emdeon June 2010 - September 2012
Healthcare Mgmt. Systems November 2006 - May 2010
Coventry Health Care December 2005 - November 2006
Skills
Contract Management, Proposal Writing, Research, PowerPoint, Microsoft Office, Litigation, Contract Negotiation, Excel, Westlaw, Legal Research, Problem Solving, Notary Public, Confidentiality, Healthcare, Strategic Planning, Documentation, Microsoft Excel, Software Documentation, HIPAA, Mergers & Acquisitions, Team Building, SharePoint, Financial Analysis, Visio, Leadership, Analysis, Management, Training
Education
Tennessee Technological University 2002 — 2005
Paralegal Certification
New Horizons Computer Learning Centers
University of Texas at Arlington
Bachelor of Arts, Business Management
MultiPlan January 2015 - Present
Paradigm July 2014 - December 2014
UnitedHealth Group August 2013 - July 2014
UnitedHealthcare July 2012 - August 2013
Coventry Health Care July 2011 - July 2012
Coventry of Kansas Family Health Partners February 2009 - July 2011
Health Systems June 2006 - February 2009
Cox Communications March 2006 - June 2006
Via Christi Regional Medical Center January 2001 - March 2006
Skills
Five years of Provider..., Network contracting and..., Training external and..., Writing process..., Reviewing and analyzing..., Claims Resolution, Medical Staff..., Financial Analysis, Project Management, Supervision, Presentation Development, Presentations, Educational Materials..., Provider Relations, Employee Benefits, Healthcare, Human Resources, Leadership, Customer Service, HMO, PPO, Capitation, Medicaid Managed Care, Network Development, Confidentiality, Aircraft, Accounting, Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Access, Adult Education, Customer Satisfaction, Customer Retention, Network Contracting, Team Management, Training, Medicaid, Healthcare Industry, Managed Care, Health Insurance, Utilization Management, HIPAA, Claim, HEDIS, Analysis, Insurance, Healthcare Consulting, Policy
Education
Southwestern College 1998 — 2001
Bachelors, Human Resources and Accounting
Aetna July 2015 - Present
Anthem September 2006 - July 2015
Coventry Health Care July 2005 - September 2006
Sutter Gould Medical Foundation July 2003 - July 2005
Skills
Network Development, Managed Care, Medicare, Provider Relations, Healthcare, Health Insurance, Medicaid, Utilization Management, Credentialing, Hospitals, Healthcare Management, Healthcare Industry, HMO, Process Improvement, PPO, Physician Relations
Education
Trinity University 1987 — 1989
Master's Degree, Health Care Administration
Texas A&M University 1980 — 1983
BS, Biomedical Science
Community Nurse & Hospice Care March 2012 - Present
Sheppard Pratt June 1996 - March 2010
Coventry Health Care February 1999 - December 2007
Skills
Mental Health Counseling, Group Therapy, Adults, Adolescents, CBT, DBT, Trauma, Dissociative Disorders, Geriatric Psychiatry, Aging, Eating Disorders, Personality Disorders, Affective disorders, Chemical Dependency, Motivational...
Education
University of Maryland Baltimore 1994 — 1996
Bachelor of Science (BS), Nursing
St. Mary's College of Maryland 1979 — 1981
Bachelor of Arts (BA), Human Development
eLoyalty, a TeleTech Company May 2015 - Present
eLoyalty, a TeleTech Company July 2013 - September 2014
Coventry Health Care December 2010 - July 2013
Washington Mutual, Inc. January 2002 - June 2009
Washington Mutual, Inc. January 2000 - December 2001
MKR INC./ BANK ONE CORPORATION; Chicago, IL 1999 - 2000
UNISYS; Reston, VA 1998 - 1999
MKR INC. 1996 - 1998
FIRST BANK SYSTEM INC. 1995 - 1996
FIRST CITIZENS BANK 1993 - 1995
Skills
SDLC, Vendor Management, Business Analysis, PMP, Integration, Program Management, Process Improvement, Requirements Analysis, Visio, Leadership, Cisco Technologies, Software Development, PMO, Agile Methodolgy, Data Center, Management, Cross-functional Team..., Project Planning, Quality Assurance, MS Project, IVR, Change Management, COBOL, Stakeholder Management, Call Centers, Team Management, Project Management, Databases, Release Management, Mainframe, Risk Management, Banking, Agile Methodologies, Microsoft Project
Education
State University of New York College at Buffalo 1981 — 1983
Bachelor of Science (B.S.), Management Information Systems, General
UnitedHealth Group January 2014 - Present
Coventry Health Care February 2013 - December 2013
Health Integrated January 2010 - February 2013
WELLCARE HEALTH PLANS December 2005 - December 2009
Amerigroup November 2003 - December 2005
Mariner Health Care July 2002 - October 2003
SABAL PALMS March 2000 - June 2002
ST. ANTHONY'S HOSPITAL July 1997 - February 2000
Skills
Case Management, Medicare, Healthcare, Clinical, Medicaid, Managed Care, Healthcare Management, Utilization Management, Health, PowerPoint, Word, Documentation, Excel, Administration, Microsoft Office, Public Speaking, Team Building, Strategic Planning, Policy, Problem Solving, Compliance, Call Center, Insurance, Outlook, Nursing, Health Insurance, Supervisory Skills, Mentoring, Program Development, Nurses, Care Management, Disease Management, HIPAA, Long Term Care, HMO, Case Managment, EHR, Provider Relations, Network Development, Long-term Care, Software Documentation, Clinical Research, Call Centers, Healthcare Information..., Quality Improvement, Utilization Review, JCAHO, Home Care
Education
University of Phoenix 2008 — 2010
BSN/Masters Degree, Registered Nursing/Registered Nurse
University of Phoenix 2007 — 2008
MBA, Business
University of Phoenix 2005 — 2007
Bachelor's degree, Health/Health Care Administration/Management, 4.0
St. Petersburg College 1993 — 1997
RN, Nursing
Coventry Health Care July 2008 - April 2011
Education
Southwest Baptist University 1975 — 1979
BA, History
Hahnemann University Hospital June 2011 - Present
Coventry Health Care February 2008 - June 2011
National Government Services October 2002 - February 2008
Education
Walden University 2007 — 2009
Masters, Public Policy and Administration-Health Services
Temple University
Bachelors, Sociology
HealthSpring February 2011 - Present
HealthSpring October 2005 - February 2011
Coventry Health Care September 2000 - October 2005
Skills
Contract Management, Contract Negotiation, Data Analysis, Medicare Part D, Pharmacy Benefit..., Analysis, Pharmacy, Management, Program Management, Pricing, Negotiation, Accounts Receivable, Managed Care, Medicaid, Healthcare, Medicare, Health Policy, Finance, Process Improvement
Education
Tennessee State University 1984 — 1989
BBA, Business Administration
Western High School
Memorial Hermann Health System February 2015 - Present
Cardinal Health January 2015 - Present
Harris Health System June 2013 - Present
Texas Children's Hospital July 2000 - Present
Houston Methodist April 2013 - July 2013
MHMRA of Harris County December 2009 - February 2012
Kingwood Pines Hospital December 2007 - June 2010
ELP CONSULTING 2005 - 2010
Coventry Health Care December 2008 - November 2009
Skills
Hospitals, Informatics, CPOE, Pharmacy, Clinical Research, Epic Systems, Healthcare, Healthcare Management, EMR, HIPAA, Nursing, Physicians, Healthcare Information..., Cerner, IV, Medical Terminology, Customer Service, Patient Safety, Inpatient, Microsoft Excel, Data Entry, Hospital Pharmacy
Education
Texas Southern University 1995 — 1999
Chemistry/Pre-Pharmacy
Brookhaven Hospital, Neurological Rehabiliation Institute February 2013 - Present
MetLife Financial Services January 2010 - February 2013
Coventry Health Care July 2006 - December 2009
PacifiCare Health Systems February 2004 - July 2006
Saint Francis Health System July 1999 - October 2003
Prudential Healthcare January 1995 - July 1999
Skills
Risk Management, Contract Negotiation, Contract Management, Financial Analysis, Management, New Business Development, Business Development, Strategic Financial..., Business Strategy, Provider Relations, Sales, Liability, Insurance, Medicare/Medicaid..., Employee Benefits, Medicare, General Insurance, Financial Services, Customer Service, Leadership, Wealth Management
Education
Southern Nazarene University 1997 — 1999
Masters, MSM
Molina Healthcare October 2012 - Present
Molina Healthcare January 2012 - October 2012
Coventry Health Care 1999 - 2011
Coventry Health Care 1999 - 2001
UnitedHealthcare 1997 - 1998
AvMed Health Plans 1994 - 1997
Skills
Medicaid, Healthcare, Managed Care, Healthcare Industry, Medicare, Medicare Part D, Medical Billing, Disease Management, Medicine, Healthcare Consulting, Health Insurance, Utilization Management, Revenue Cycle, HMO, Medical Coding, Case Managment, Insurance, Healthcare Information..., HIPAA, Health Policy, Credentialing, Network Development, Employee Benefits, Provider Relations, PPO, Healthcare Management, Claim, Quality Improvement, Clinical Research, Informatics, Long-term Care, Nursing, Medical Terminology, Hospitals, Pharmacy Benefit..., Physician Relations, Pharmacy, Performance Improvement, Medicaid Managed Care, Physicians, HEDIS, NCQA, EHR, Utilization Review, EMR, Claims Management, Home Care, Practice Management, Case Management
Education
St. Thomas University
MSM, Health Care Management
University of Maryland
BSN, Nursing
Coventry Health Care March 2012 - March 2013
Wegmans Food Markets June 2004 - July 2012
Arc of Orleans April 2011 - March 2012
C&D Houseworks May 2006 - March 2012
Walt Disney World June 2010 - January 2011
Unity Health System January 2010 - June 2010
Skills
Customer Service, Microsoft Office, Inventory Management, Report Writing, Data Entry, Resume Writing, Mock Interviews, Appointment Scheduling, Outlook, Office Administration, Supervisory Experience, Problem Solving, Professional Mentoring, Minutes, HIPAA, Statistics, Presentation Design, Community Outreach, Fundraising, Written & Oral..., Program Budgeting, Order Fulfillment, Outstanding..., Diversity Training, Phone Etiquette, Multi-line Phone, Disability Rights, Disability Benefits, Multiple Disabilities, Clerical Work, American Sign Language, Typing over 90 words..., Creative Writing, Databases, Webinars, Proofreading, ADA compliance, wheel chair van safety..., Training, Interviews, Case Management, Time Management, Recruiting, Event Planning
Education
State University of New York College at Brockport 2006 — 2011
Bachelor's Degree, Health Care Administration, Major: GPA 3.67
Holley Central School
Aetna January 2013 - Present
Towson University 2005 - Present
Jessamine Healthcare Inc. August 2009 - December 2012
Coventry Health Care 1998 - 2009
HealthAmerica 1998 - 2004
Principal Financial Group 1994 - 1998
CareFirst BlueCross BlueShield 1981 - 1994
Skills
Medicare, Managed Care, Health Insurance, Healthcare, Healthcare Management, Healthcare Industry, Strategy, Long-term Care, Medicaid, Process Improvement, Leadership, Mergers & Acquisitions, Network Development, Disease Management, Employee Benefits, Finance, HMO, Healthcare Information..., Informatics, Insurance, Medicine, Provider Relations, Strategic Planning
Education
Stanford University 1990 — 1990
Graduate School of Business, Stanford Executive Program
Towson University 1975 — 1979
Bachelor of Science, Accounting and Finance
Aetna May 2013 - Present
Coventry Health Care November 1999 - May 2013
American Medical Security 1996 - 1999
WPS Health Insurance 1992 - 1996
Skills
Actuarial Science, Health Insurance, Underwriting, Medicare, Managed Care, Predictive Modeling, Risk Management, Statistical Modeling, General Insurance, Forecasting, Financial Modeling, Pricing, Financial Reporting
Education
St. Norbert College 1987 — 1991
B.S., Mathematics, Physics
Ashwaubenon High School 1983 — 1987
High School Diploma
Coventry Health Care December 2011 - Present
Coventry Health Care 2011 - 2012
Raleigh OB-GYN Centr July 2001 - December 2011
Education
Temple University School of Medicine 1990 — 1994
Doctor of Medicine (MD)
Coventry Health Care December 1992 - Present
Woodlands, TX January 1990 - December 1992
Houston, Tx January 1987 - January 1990
Skills
BC Board Certified CCM, Rehabilitation, Workers Compensation..., Workers' Compensation..., Long term disability, Psychological Home..., Defense Offshore Claims, Catastrophic Injuries, Crisis Intervention..., Certified Case Manager..., Disabilities, Medical/Surgical, Personal Injury
Education
San Jacinto College, ADN RN 1988 — 1990
ADN Pasadena TX, Registered Nursing/Registered Nurse, 4.
University of Texas at Arlington 1977 — 1979
Bachelor of Science (B.S.), Criminal Justice
Tarrant County College 1976 — 1978
Associate's degree, Child Development MHMR
Magellan Health Services July 2014 - Present
Magellan Health 2014 - 2015
Magellan Health 2014 - 2015
Coventry Health Care January 1998 - June 2013
Coventry Health Care 2007 - 2013
US Healthcare 1986 - 1988
Picker International 1982 - 1984
American Hospital Supply Corporation 1975 - 1984
Skills
Managed Care, Health Insurance, Provider Relations, Medicare, Strategic Planning, Medicaid, Account Management, Health Policy, Healthcare Management, Team Building, Business Development, Management, Network Development, HMO, Employee Benefits, Utilization Management, PPO, Healthcare Industry, Medicare Part D, Disease Management, Health Care Reform, Health Savings Accounts, Insurance, Healthcare Consulting, Pharmacy Benefit..., HIPAA, Claim, Healthcare, Brokers, Disability Insurance
Education
Temple University 1985 — 1986
Master of Business Administration (M.B.A.)
Centene Corporation May 2013 - Present
Centene Corporation September 2012 - May 2013
Coventry Health Care August 2011 - April 2012
Mercy Health Plans July 2008 - August 2011
Citi October 2006 - July 2007
Monsanto February 2005 - November 2005
DePaul December 2003 - May 2004
Veterans Health Administration June 1993 - December 1993
Skills
Healthcare, Management, Leadership, Customer Service, Health Insurance, PowerPoint, Access, Medical Terminology, Strategic Planning, Microsoft Excel, Team Building, Microsoft Office, SharePoint, Process Improvement, Medicare, Hospitals, Outlook, Microsoft Word, Provider Relations
Education
Southern Illinois University, Carbondale
BS Healthcare Management, Healthcare
United Healthcare August 2015 - Present
John C. Lincoln Health Network January 2014 - Present
John C. Lincoln Health Network September 2012 - January 2014
Coventry Health Care February 2008 - September 2012
Skills
Research, Public Speaking, Strategic Planning, Budgets, Negotiation, Team Building, Project Management, Social Media, Teamwork, Management
Education
St. Olaf College
Bachelor of Arts (B.A.)
Coventry Health Care October 2012 - Present
AON August 2011 - May 2012
cov September 2005 - March 2010
Education
Stephen F. Austin State University
concord career institute
Diploma, Medica
Zotec Partners August 2014 - Present
McKesson July 2013 - August 2014
Coventry Health Care May 2008 - July 2013
McKesson Provider Technologies July 2003 - May 2008
Skills
HIPAA, Health Insurance, Healthcare, Healthcare Industry, Healthcare Management, Insurance, Managed Care, Medicaid, Medicare, Network Development, PPO, Provider Relations
Education
Texas A&M University-Commerce
Bachelor of Science (BS), Psychology
GREATER REGIONAL HOSPICE June 2013 - Present
GREATER REGIONAL MEDICAL CENTER HOSPICE July 2011 - May 2013
Intrepid USA Healthcare Services July 2010 - July 2011
Coventry Health Care November 2009 - June 2010
Wellmark Blue Cross and Blue Shield 2006 - 2009
Skills
Certified Wound Vac..., Certified Case Manager, Home Care, Nursing, Hospitals, Medicare, Utilization Management, Disease Management, Healthcare Management, Managed Care, Medicaid, Case Management, HIPAA, Patient Advocacy, Patient Safety, Critical Care, Health Insurance, Healthcare Consulting, Acute Care, Medical/Surgical, Wound Care
Education
University of Phoenix 2005 — 2007
Bachelor's degree, Business Administration and Management, General
Southwestern Community College 1993 — 1995
Associate of Arts (AA), General Studies
Southwestern Community College 1982 — 1983
Associate's degree, Registered Nursing/Registered Nurse
Southwestern Community College 1978 — 1979
Licentiate degree, Practical Nursing, Vocational Nursing and Nursing Assistants
Coventry Health Care November 1998 - Present
Education
SUNY Albany 1989 — 1993
Master of Business Administration (MBA)
Syracuse University 1980 — 1986
Bachelor of Science (BS), Biology, General
HealthAmerica September 2012 - Present
Coventry Health Care September 2012 - Present
Skills
Customer-focused Service, Problem Solving, Social Listening, Internal Communications, Organization Skills, Assisting Others, Archtics Ticketing..., Event Ticketing, Subscription Sales, Ticket Sales, Microsoft Office, Peer Mentoring, Leadership, Marketing
Education
Texas Southern University 2014 — 2017
Bachelor's Degree, Accounting and Business/Management, Junior
Texas Southern University 1997 — 1999
Accounting
Worthing 1993 — 1997
High School/Secondary Diplomas and Certificates
Medical Rehabilitation Consultants, Inc. March 2015 - Present
SR Media August 2014 - March 2015
Coventry Health Care 2004 - 2013
Starbucks February 2006 - March 2009
Skills
Insurance, Health Insurance, Claim, Claims Management, Workers Compensation, General Insurance, Casualty, Social Media..., Social Media Outreach, Non-profits..., Non-profit Boards, Creative Writing, Radio Broadcasting, Broadcast Engineering, Live Broadcast, Journalism, Online Journalism, Freelance Writing
Education
Spokane Falls Community College 2013 — 2014
Associate's degree, Associate's of Arts
Spokane Falls Community College 2013 — 2014
Associate of Arts (AA), English, 4.0
Center High School 1999 — 2003
Coventry Health Care 1997 - 2012
Summit Bancorp 1982 - 1996
Skills
Training
Education
State University of New York College at Oneonta
Bachelor of Arts (BA)
EMD Millipore January 2012 - Present
Coventry Health Care September 2008 - January 2012
H&R Block January 2011 - April 2011
Skills
Credit Analysis, Collections, cash applications, Oracle, Microsoft Excel, Microsoft Word, Accounts Receivable, Tax Preparation, Data Entry
Education
Southern New Hampshire University 2009 — 2014
Master of Science (MS), Accounting
University of New Hampshire - Whittemore School of Business and Economics 2004 — 2008
Bachelor of Science (BS), Business Administration, Accounting