Eagle Productivity Solutions
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Eagle Productivity Solutions Employees
Solu Technology Partners January 2015 - Present
Eagle Productivity Solutions January 2011 - June 2014
Interpretek Inc. May 2009 - April 2014
Rochester School for the Deaf December 2002 - June 2008
Rush-Henrietta Central Schools August 1995 - December 2002
Monroe BOCES #1 January 1992 - August 1995
Skills
Instructional Design, Adult Education, Academic Coaching, ASL Interpreting, American Sign Language, Interpreting, Coaching, Curriculum Development, Nonprofits, Program Development, Training, Educational Technology, Curriculum Design, Management, Workshop Facilitation, E-Learning, Instructor-led Training, Special Education, Staff Development, Classroom, Teaching, Public Speaking, Training Delivery, Tutoring, Employee Training, Technology Integration, Blended Learning, Classroom Management, Technical Training, CRM, SharePoint
Education
Nazareth College 1992 — 1994
MS.Ed., Special Education
State University of New York College at Brockport 1981 — 1984
B.S., Communication Disorders
Eagle Productivity Solutions
Skills
Teaching, Data Analysis, Customer Service, Sales, Training, Training Delivery, Standards Compliance, Curriculum Design, Designing Learning, Pharmacy, Salesforce.com, Sales Presentations
Education
University of Rochester
Masters, Education
Eagle Productivity Solutions June 2015 - Present
Eagle Productivity Solutions January 2015 - Present
Izzo Golf April 2011 - January 2015
Eagle Productivity Solutions September 2010 - April 2011
EbizSiteDesigns.com July 2008 - July 2009
Skills
Layout, Graphic Design, Flash, Web Design, Interaction Design, Typography, Dreamweaver, Adobe Creative Suite, Art Direction, User Interface Design, Motion Graphics, Logo Design, Project Management, Management, Sports Marketing, Brand Development, Corporate Branding, Microsoft Office, InDesign
Education
State University of New York College at Plattsburgh 2002 — 2007
BA, Graphic Design
Independent Contract Trainer 2012 - Present
Eagle Productivity Solutions 2014 - 2015
Eagle Productivity Solutions 2013 - 2014
Limited Brands 2010 - 2012
Sophie's Woman's Magazine 2010 - 2011
The Sunray Companies, LLC 2008 - 2010
Skills
Leadership Development, Project Coordination, Training Delivery, Training, Instructional Design, Management, Instructor-led Training, Time Management, Employee Training, Team Management, Sales, CRM, Customer Service, Sales Management, Sales Operations, Leadership, Team Leadership, Coaching, Merchandising, Advertising, Teamwork, Team Building, Public Speaking, Staff Development, Process Improvement, E-Learning, Microsoft Office, Organizational..., Salesforce.com
Education
University of South Alabama 2004 — 2007
Bachelor of Science (B.S.), Business Administration and Management, General
Monroe 2-Orleans BOCES August 2014 - Present
Eagle Productivity Solutions July 2013 - January 2014
Paychex, Inc. June 2005 - July 2013
Paychex, Inc. July 1999 - March 2005
Skills
Editing, Proofreading, Writing, Formatting Documents, Desktop Publishing, Adobe Acrobat, Publishing, Newsletters, Software Documentation, Communication, Team Building, SharePoint, Coaching
Education
St. John Fisher College 1990 — 1994
Bachelor's degree, Major - Communications/Journalism, Minor - Writing
Gates Chili High School
Cardiac Life Products May 2013 - Present
Monroe Community College September 2007 - Present
New Path Learning December 2012 - May 2013
Eagle Productivity Solutions December 2012 - January 2013
Encompass Resources January 2010 - January 2012
Rochester Academy Charter School January 2008 - January 2010
Rush-Henrietta Senior High School January 2006 - January 2008
Penfield High School January 2005 - January 2006
Hillel School/ Ora Academy January 1989 - January 2005
Skills
Curriculum Design, Curriculum Development, Tutoring, Teaching, Educational Technology, Classroom, Higher Education, Instructional Technology, Adult Education, Special Education, Instructional Design, Staff Development, Student Engagement, Teacher Training, E-Learning
Education
University of Virginia 1981 — 1984
Master's degree, Science Education
University of Rochester
Bachelor's of Science, Physics
Keuka College June 2014 - Present
Eagle Productivity Solutions January 2013 - January 2014
Guitar World Magazine October 2011 - November 2013
Eagle Productivity Solutions December 2011 - December 2012
Captain Decibel Productions January 2009 - January 2011
DREAMWORKS ANIMATION, Glendale, CA January 2008 - January 2009
INDUSTRYNEXUS.COM July 2008 - October 2008
Harmony Gold USA January 2007 - January 2008
Multiple Companies January 2007 - December 2007
Mandeville Films January 2006 - January 2006
Skills
Creative Writing, Music, Guitar, Fiction, Feature Articles, Teaching, Proofreading, Recording, Writing Skills, Literary, Creative Non-fiction, Freelance Writing, Non-fiction, Production, Music Education, Magazine Articles, Rock, Songwriting, Rhetoric, Composition, Public Speaking, Teaching Experience, Training, Blogging, Editing, Copywriting, Film, Entertainment, Social Media, Television
Education
Syracuse University 2001 — 2002
M.A., Television/Film
State University of New York College at Oswego 1995 — 1998
B.A., Writing Arts & Communications
Jubilee Christian Church 2012 - Present
Concentrix January 2014 - October 2014
Concentrix August 2013 - December 2013
Eagle Productivity Solutions 2013 - August 2013
Holley Central School District 2006 - 2012
Skills
Leadership Development, Strategic Planning, Curriculum Development, Coaching Staff, Communication, Adult Education, Personnel Supervision, Data Analysis, Creative Problem Solving, Project Management, Microsoft Publisher, Microsoft Office, Mentoring, Graphic Design, Grant Writing, Organizational..., Research, Program Development, Training, Staff Development, Leadership, Curriculum Design, Coaching, Instructor-led Training, Time Management, Instructional Design, Community Outreach, Strategy, Workshop Facilitation, Fundraising, Nonprofits
Education
SUNY Brockport 1997 — 1999
Certificate of Advanced Study, Educational Administration and Supervision
SUNY Brockport 1990 — 1992
Master of Science (MS), Elementary Education and Teaching
SUNY Brockport 1985 — 1989
Bachelor of Science (BS), Education & Communications
Marketing Decisions Group October 1996 - Present
Eagle Productivity Solutions March 2011 - July 2014
Adapt Courseware September 2013 - April 2014
Granger Homestead and Museum January 2009 - May 2011
Girl Scouts of Western New York October 2002 - November 2008
Boehringer Mannheim (now Roche Diagnostics) March 1990 - October 1996
Various Hospitals and Clinics 1980 - 1988
Skills
Marketing, Training, Social Media, Volunteer Management, Social Media Marketing, Event Planning, Leadership, Strategy, Technical Writing, Project Planning, CRM, Creative Problem Solving, Grant Writing, Leadership Development, WordPress, Text Editing, Product Marketing, Microsoft Office, InDesign, customer relationship...
Education
Brighton High School
Syracuse University - Martin J. Whitman School of Management
MBA, Marketing and New Business Development
University of Vermont
BS, Clinical Chemistry
Nixon Peabody LLP June 2014 - Present
Highland Hospital March 2014 - June 2014
Highland Hospital December 2013 - March 2014
Eagle Productivity Solutions October 2012 - November 2013
Metrix Marketing, Inc. January 2002 - October 2011
Big Brothers Big Sisters of Greater Rochester January 2008 - April 2011
Rochester Business Journal 2005 - 2005
Monroe County Department of Communications and Special Events October 1995 - January 2002
Monroe County Department of Communications and Special Events October 1994 - January 2002
WHAM Radio Clear Channel Rochester Group 1992 - 1994
Skills
Public Relations, Media Relations, Event Planning, Non-profits, Fundraising, Newsletters, Nonprofits, Coaching, Advertising, Press Releases, Social Media Marketing, Copywriting, Broadcast, New Business Development, Marketing Strategy, Proposal Writing, Marketing, Leadership, Event Management, Television, Community Development, Management, Direct Mail, Negotiation, Market Research, Training, Marketing Communications, Crisis Communications, Sponsorship
Education
State University of New York College at Buffalo 1985 — 1989
B.A., Public Communication
Eagle Productivity Solutions January 1994 - Present
Skills
Leadership, Executive Coaching, Staff Development, Strategic Planning, Coaching, Team Building, Program Management, Public Speaking, Cross-functional Team..., Project Management, Instructional Design, Training, Organizational..., Leadership Development, Change Management, Start-ups, E-Learning, Instructor-led Training, Employee Training, Team Leadership, Adult Education, Technical Writing
Education
University of Rochester - William E. Simon Graduate School of Business Administration 1978 — 1980
MBA
United States Naval Academy 1968 — 1972
BS
Eagle Productivity Solutions January 2015 - Present
General Code October 2014 - January 2015
Iberdrola July 2014 - October 2014
Eagle Productivity Solutions October 2011 - July 2014
Relin, Goldstein & Crane LLP February 2010 - May 2011
Wegmans Food Markets August 2002 - August 2010
Skills
Training, Coaching, Leadership Development, Training Delivery, Instructional Design, Instructor-led Training, Team Building, Employee Training, Leadership, Change Management, Public Speaking, Hardware, Staff Development, Microsoft Office, Workshop Facilitation, Process Improvement, Adult Education, Blended Learning, Project Management, CRM, Customer Service, PowerPoint
Education
St. John Fisher College 2010 — 2012
Master's degree, Secondary and Special Education
St. John Fisher College 2004 — 2009
Bachelor's degree, History
LiDestri Food & Beverage, Inc. 2014 - Present
VirtualScopics 2013 - 2014
Eagle Productivity Solutions 2012 - 2013
North American Breweries, Inc. 2010 - 2012
Nukote 2006 - 2010
Rochester Midland Corporation 2001 - 2006
Skills
Sales Operations, Project Management, Product Development, Cross-functional Team..., Continuous Improvement, Long-term Customer..., Manufacturing, Marketing, MS Project, Outlook, Oracle, Microsoft Office, Process Improvement, Product Management, Operations Management, Team Building, New Business Development, Packaging, Change Management, Analysis, B2B, Supply Chain, Budgets, Sales, Logistics, Customer Service
Education
State University of New York College at Brockport 1995 — 1998
Bachelors of Science, Business and Communications
BlackTab Group November 2012 - Present
Dumbwaiter Design October 2009 - November 2012
Eagle Productivity Solutions October 2005 - May 2009
Buck & Pulleyn 2003 - 2005
Buck & Pulleyn 2001 - 2004
Saatchi & Saatchi 1995 - 2000
Rumrill-Hoyt 1982 - 1990
Skills
Salesforce.com..., Salesforce.com..., Salesforce.com..., Training, Leadership, Information Architecture, E-Learning, Website Development, Technical Writing, Instructional Design, Information Technology, Program Management, Curriculum Design, Writing, Web Design, Cross-functional Team..., Web Project Management, Leadership Development, Web Applications, Software Implementation, Curriculum Development, Problem Solving
Education
State University of New York College at Fredonia
Bachelor of Music Education
Ridgemont Country Club May 2015 - Present
Geva Theatre Center May 2008 - May 2015
Eagle Productivity Solutions 2008 - 2009
Jack Laveres 2006 - 2009
Genesee Ford / Frieghtliner Truck Sales 2004 - 2006
MetLife 2002 - 2004
NFAssociates 2000 - 2002
Alliance Automation Systems 1995 - 2000
Skills
Microsoft Office, Articulate, Analytical Approach, Diversified, Strategy Development, Technical Writing, Marketing Strategy, Company Branding, Sales Operations, Investigative Research, Editing, Mechanical, artistic, Account Management, Strategy, Corporate Branding, Trade Shows, Public Relations, Event Planning, B2B, Outside Sales, Territory Penetration, People-oriented, Selling, Networking, Manufacturing, Leadership, Small Business, Social Networking, Social Media Marketing, Sales, Social Media, Art, Marketing, Time Management, Facebook, Advertising, Marketing Communications, Event Management
Education
State University of New York College at Plattsburgh
BA, Professional Communication
State University of New York College at Plattsburgh
Bachelor's degree, Organizational Communication, General
Act Green Be Green, Inc. January 2010 - Present
The Gugino Law Office July 1997 - Present
The Gugino Group, Inc. 1995 - Present
Eagle Productivity Solutions 2013 - April 2015
Owner, Abstract Closing and Title Services January 1999 - July 2010
The Servicemaster Co., LP June 1989 - June 1992
Skills
Real Estate, Computers, Residential Homes, Strategic Planning, Business Oeganization, New Business Development, Microsoft Word, Investment Properties, Construction Management, Account Management, Real Estate Transactions, Mortgage Banking, Process Scheduler, Sales Management, Sales, Outlook, Management, PowerPoint, Purchasing, Training, Accounting, Public Speaking, Business Development, Energy Audits, Leases, Insulation, Leasing
Education
Thomas M. Cooley Law School 1992 — 1995
Juris Doctorate, Real Estate
Syracuse University 1986 — 1988
Master of Science: Higher, Education Administration; Facilities and Operations Management
Potsdam College 1980 — 1984
Bachelor of Arts, Economics; Administration, Computer Science and Industrial Labor Relations
Geneva High School 1976 — 1980
Regents Diploma, Regents Diploma
Udicci January 2013 - Present
Cameo Technologies March 2001 - January 2013
JPW Consulting April 2008 - April 2009
Eagle Productivity Solutions 2004 - 2006
FleetBoston / HSBC January 1995 - February 2001
United States Air Force September 1990 - September 1994
Skills
Strategic Planning, Marketing Strategy, Business Strategy, Brand Developement, Brand Implementation
Education
Syracuse University
Paychex 2015 - Present
Farmers Insurance Group 2014 - 2015
Eagle Productivity Solutions 2011 - 2014
Global Optical Systems, Inc. 2009 - 2011
2logical, Inc. 2006 - 2009
Nissan Motor Company USA/Productions Plus, Inc. 1999 - 2006
Skills
Cross-functional Team..., Training, Product Development, Strategic Planning, Leadership, Training Needs Analysis, Change Management, Blended Learning Methods, Consultative Sales, Performance Improvement, Coaching & Mentoring, Time Management, Self-Leadership Skills, Instructional Design, WebEx Training Delivery
Education
Syracuse University
Bachelors
New York State Property & Casualty Insurance Brokers License
National Association of Medical Sales Representatives
Completed NAMSR Medical Sales Training Program - RMSR Certification #87482013
Professional Life Coach Certification from Coach University
New York Performance Works 2-Year Conservatory Program for Acting (New York City)
Sales Management and training January 1987 - Present
Eagle Productivity Solutions April 2010 - December 2010
Freedom Mortgage January 2009 - November 2009
National City Mortgage May 2007 - December 2008
Home Funding Finders July 2006 - May 2007
Wells Fargo April 2003 - July 2006
Alliance Mortgage Banking Corp January 2000 - May 2003
PNC Mortgage 1992 - 1994
Skills
Sales, Leadership, Management, Business Development, Team Building, Sales Management, Mortgage Lending, Banking, Training
Education
State University of New York College at Geneseo 1971 — 1975
BA
Rush Henrietta 1968 — 1971
Regents
O'Connor Chevrolet 2015 - Present
Sodus Bay Junior Sailing Association 2014 - Present
Webster Central School District 2014 - 2015
Sodus Middle School 2013 - 2014
Garber Automotive Group 2013 - 2013
Self Employed Independent Learning Consultant. 2008 - 2013
NCI Information Systems, Inc. 2012 - 2012
ITT 2010 - 2012
The Abreon Group 2006 - 2010
Eagle Productivity Solutions 2004 - 2006
Skills
Instructional Design, Change Management, E-Learning, Process Improvement, Project Management, Curriculum Development, Coaching, Oracle E-Business Suite, Business Process..., Sales Process, Sales Management, Project Implementation, Oracle UPK, National Sales Training, Sales Rep Training, Technical Training, Instructor-led Training, Leading Change, Business Process..., Business Process, Integration, Management, Oracle HR, Training, Leadership, Program Management, Consulting, Public Speaking, Strategy, Sales
Education
Simmons College 1991 — 1992
Master of Arts in Teaching
Tufts University 1983 — 1987
B.A.
The Hill School 1979 — 1983
High School DIploma
Allendale-Columbia School 1970 — 1978
Eric Hasman Small Business Web Design December 2013 - Present
Eagle Productivity Solutions September 2012 - December 2013
Eagle Productivity Solutions September 2011 - September 2012
Tatum Pictures August 2011 - August 2012
eAssemblers August 2001 - August 2011
Cinemark January 2001 - October 2010
Skills
Web Design, Graphic Design, Audio Recording, Audio Processing, Video Production, Video Editing
Education
SUNY Brockport
Journalism
Xerox / Genuent January 2015 - Present
Monroe Community College 2003 - Present
NOFA NY 2012 - May 2015
Genuent/Xerox December 2013 - January 2015
Eagle Productivity Solutions January 2013 - December 2013
Miller Communications 2003 - 2012
PLS, Inc. 1998 - 2003
Skills
Marketing Communications, Corporate Communications, Editing, Proofreading, Copywriting, Web Content, Newsletters, Copy Editing, Proposal Writing, Feature Articles, Presentation Development, Instructional Design, E-Learning, Training, Content Development, Content Management, Technical Writing, Literature, Teaching, Project Management, WordPress, Curriculum Design, Curriculum Development, Marketing Copy, Web Content Management, Editorial
Education
University of Virginia
Master's, English
The George Washington University
BA, BA with Distinction, Literature, American Studies
Paychex October 2014 - Present
Family & Cosmetic Dentistry P.C. August 2013 - September 2014
Eagle Productivity Solutions May 2013 - June 2013
WNYO 88.9 FM September 2012 - May 2013
State University of New York at Oswego January 2013 - April 2013
Oswego County Community Development, Tourism, Planning September 2012 - December 2012
CNY Arts Center June 2012 - August 2012
Red Cross Club January 2012 - May 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, Strategic Planning, Final Cut Pro, Video Production, Journalism, Facebook, Public Relations, Social Media, Social Networking, Time Management
Education
State University of New York at Oswego 2009 — 2013
Bachelor of Arts (BA), Public Relations
Hillside Family of Agencies March 2015 - Present
Hillside Family of Agencies November 2013 - February 2015
American Diabetes Association September 2011 - November 2013
Eagle Productivity Solutions April 2008 - March 2011
Grand Prix of Toronto January 2006 - January 2008
Skills
Marketing Communications, Event Planning, Public Speaking, Event Management, Fundraising, Leadership Development, Nonprofits, Social Media, Volunteer Management, Training, Public Relations, Community Outreach, Program Development, Media Relations, Organizational...
Education
George Brown College
Post Graduate Diploma, Sport and Event Management
High School
High School
SUNY Cortland
Bachelor of Arts and Science, Communications
Seneca College of Applied Arts and Technology
Post Graduate Diploma, Corporate Communications
Eagle Productivity Solutions June 2013 - Present
Eagle Productivity Solutions 2006 - Present
PEAK Learning systems 2000 - 2005
Skills
Instructional Design, Technical Training, Adult Education, Time Management, Team Leadership, Training, Training Delivery, Instructor-led Training, Blended Learning, E-Learning, Assessment Strategies, Onboarding, CRM, Coaching, Leadership, Learning Management, Captivate, Learning Management..., Employee Training, Management, Leadership Development, Team Building, Public Speaking, Project Management
Education
State University of New York College at Buffalo 1988 — 1990
Masters Degree of Education
State University of New York College at Fredonia 1978 — 1982
BS of Education, Psycholgy
Eagle Productivity Solutions January 2015 - Present
The Sales Upside January 2014 - Present
Scholarchip July 2012 - November 2013
Tuition Management Systems May 2011 - February 2012
Pitney Bowes December 2008 - May 2011
New York State Higher Education Services Corporation September 2006 - December 2008
FifthThird Bank/SallieMae August 2004 - June 2006
Skills
Training, Leadership, Training Delivery, Public Speaking, Sales, Coaching, Sales Process, Business Development, Selling, Salesforce.com, CRM, Management, Sales Operations, Marketing, Strategy, Sales Management, Strategic Planning, Leadership Development, Customer Service, Team Building, Social Networking, Solution Selling, Strategic Partnerships, Cold Calling, Sales Presentations, Program Management, Cross-functional Team..., New Business Development, Lead Generation, Performance Management, Team Leadership, B2B, Project Planning, Cloud Computing, Enterprise Software, Higher Education, Account Management, Direct Sales, Customer Retention, Recruiting, Start-ups, Sales Force CRM, Contract Negotiation, Staff Development
Education
State University of New York at New Paltz
B.S., Speech Communication
Mark Panzer October 2013 - Present
Direct2Market Sales Solutions February 2013 - October 2013
Eagle Productivity Solutions October 2011 - May 2012
Sutherland Global Services October 2009 - February 2011
Don Allen Agency, Inc. March 2007 - March 2009
The Flanders Group August 2006 - February 2007
Paychex September 2002 - August 2006
Global Crossing December 2000 - August 2001
Global Crossing August 1999 - November 2000
Transcat August 1994 - August 1999
Skills
Strategic Planning, Business Analysis, Project Management, Management Consulting, Customer Service, Change Management, Microsoft Office, Business Strategy, Microsoft Excel, Negotiation, Coaching, English, Requirements Analysis, Program Management, Sales, Training, Account Management, Leadership, Sales Management, Team Building
Education
State University of New York College at Brockport 1984 — 1987
Business Administration and Management, General
Penfield High School
ICanCode Club 2015 - Present
Victor Central Schools August 2014 - Present
Webster Central School District 2001 - September 2014
Eagle Productivity Solutions August 2012 - September 2013
The College at Brockport January 2012 - May 2013
Skills
Instructional Technology, Classroom Management, Curriculum Design, Teacher Training, Educational Technology, Curriculum Development, Lesson Planning, Educational Leadership, Teaching, Differentiated..., Instructional Design, Technology Integration, Tutoring, Staff Development, Technology Education, Smartboard, Public Speaking, RTI, K-12, Educational Research, Adult Education, Classroom, E-Learning, Training, Secondary Education, Educational Consulting, Instructor-led Training, Leadership Development, Program Development, Coaching, Distance Learning, Teaching Adults, Curriculum Mapping, Training Delivery, Technical Writing, Educational Assessment, Curriculum Assessment, Middle School, Pedagogy, Faculty Development, Professional..., IEP
Education
State University of New York College at Brockport 2012 — 2013
Advance Certificate of Study, Educational Administration and Supervision, 4.0
State University of New York College at Oswego 1999 — 2000
Master's degree, Educational Administration
Oswego State University 1997 — 1999
Bachelor of Applied Science (B.A.Sc.), Educational/Instructional Technology
Eagle Productivity Solutions September 2009 - Present
KETV April 2006 - May 2009
WTEN April 2004 - March 2006
Cuyler News Service August 2003 - May 2004
Skills
Producing, Storytelling, Editorial, Multimedia, Public Relations, Publishing, Proofreading, Creative Writing, Copywriting, Blogging, Video, Journalism, Video Production, Broadcast, Writing
Education
State University of New York College at Geneseo 1999 — 2003
Bachelor of Arts (B.A.), Communication and Media Studies
GRIM Digital Media March 2015 - Present
Eagle Productivity Solutions January 2006 - March 2015
Element K March 2000 - September 2004
Skills
Strategic Planning, Management, Web Design, Responsive Web Design, SEO, Online Marketing, Social Media Marketing, Online Publishing, Editing, Writing, Proposal Writing, Web Development, Blogging, Scriptwriting, Video Editing, Instructional Design, Copywriting, Training, Consulting
Education
Spencerport High School
Spencerport
University of Miami 1991 — 1994
BS Communications: Film/English, Film/English
The University of Glasgow 1993 — 1994
Semester Abroad, English Literature (British and Commonwealth)
Actively seeking new opportunities July 2015 - Present
Self-employed February 2004 - February 2015
Eagle Productivity Solutions 2014 - 2015
Eastman Kodak February 2001 - December 2002
ProVation Medical (formerly cMore Medical Solutions) November 1999 - February 2001
Skills
Content Development, E-Learning, Technical Writing, Instructional Design, Editing, Research, Curriculum Design, Blogging, Instructor-led Training, Copywriting, Public Speaking, Curriculum Development, Social Media, Leadership, Social Networking, Microsoft Office
Education
University of Minnesota-Twin Cities
The Caswood Group, Inc. March 2015 - Present
Eagle Productivity Solutions October 2014 - April 2015
Eagle Productivity Solutions May 2013 - April 2015
Eagle Productivity Solutions May 2013 - April 2014
The Dorschel Group August 2011 - May 2013
birdbathBUZZ June 2007 - August 2011
Isaac Heating & Air Conditioning June 1995 - March 2007
Skills
Social Media Marketing, Email Marketing, SEO, Online Marketing, Digital Marketing, Social Media, Direct Marketing, Marketing, SEM, Market Research, Brand Development, CRM, Advertising, Strategy, Web Marketing, Facebook, Marketing Strategy, Management, Blogging, Entrepreneurship, Leadership, Creative Strategy, Online Advertising, Integrated Marketing, Google Adwords, Account Management, New Business Development, Marketing Communications, Lead Generation, Direct Mail Campaigns, Digital Strategy, Digital Media, Training, Social Marketing, Project Management, Project Coordination, Project Planning, Project Estimation, Project Delivery, B2B Marketing, PPC, Media Buying, Relationship Marketing, B2B, Web Analytics, Media Planning, Google Analytics, Event Planning, E-commerce, Brand Awareness
Education
Villanova University 2013 — 2013
Master Certificate in Applied Project Management, Project Management
State University of New York College at Geneseo 1991 — 1995
Bachelor of Arts (BA)
Pizzeria Favo June 2015 - Present
Branca Italian Restaurant January 2015 - June 2015
Language Intelligence September 2013 - June 2014
Relin, Goldstein & Crane LLP June 2013 - June 2014
Italian American Community Center September 2011 - June 2014
2 vine March 2013 - January 2014
Avon central school September 2011 - June 2013
SUNY Brockport September 2011 - May 2013
Eagle Productivity Solutions November 2011 - March 2012
ep5 tv March 2011 - October 2011
Skills
Team Motivator, Cultural Diversity, Public Speaking, English, Art, Italian, Writing, Customer Service, Teaching, Photography, Fine Art, Painting, Higher Education, Creative Writing, Curriculum Design, Editing, Research, Curriculum Development, Public Relations, Nonprofits, Photoshop, Contemporary Art, Social Media, Graphic Design, Tutoring, E-Learning, Sales, Art History, Adult Education, Leadership Development, Illustrator, InDesign, Art Education, Training, Visual Arts
Education
IPSSAR Musatti, Dolo, Venice, Italy 2014 — 2015
Culinary Arts, Servizi per l'Enogastronomia e l'Ospitalita' Alberghiera
State University of New York College at Geneseo 2009 — 2011
BA, Art Studio
I.T.I.S. Cardano 1997 — 2003
Electrical Engineer - Perito Elettrotecnico, Electrical Design
Eagle Productivity Solutions April 2015 - July 2015
EarthLink February 2013 - February 2015
iRocYoga January 2011 - December 2013
EarthLink October 2012 - January 2013
Constellation Brands July 2009 - September 2012
Volunteers of America, Western NY March 2006 - July 2009
DePaul, Inc. July 2007 - February 2008
Chase Pitkin January 2001 - February 2006
Skills
Media Relations, Event Planning, Corporate Communications, Non-profits, Project Management, Press Releases, Leadership Development, Customer Service, Leadership, Microsoft Office, Management, Social Media, Internal Communications, Training, Event Management, Copywriting, Nonprofits, Public Relations, Advertising, Strategic Planning, Public Speaking, Marketing
Education
State University of New York College at Brockport 2006 — 2009
MA, Communication
Eagle Productivity Solutions Design LeadEagle Productivity SolutionsMay 2015 - Present
(585) Magazine November 2013 - Present
Eagle Productivity Solutions February 2013 - Present
Greater Rochester Health 2012 - Present
ValueOptions April 2010 - November 2012
Media General September 2007 - April 2010
GateHouse Media February 2003 - September 2007
Skills
Photography, Copy Editing, Web Content, Proofreading, Writing, Creative Writing, Newsletters, Facebook, Blogging, Journalism, Editing, Social Media, Press Releases
Education
State University of New York College at Oswego 1999 — 2003
Journalism, Communications and Journalism
Naila Zaman Consulting October 2015 - Present
TransPerfect September 2015 - Present
Language Intelligence February 2015 - Present
Legal Language Services 2013 - Present
muZic connection 2006 - Present
CA Technologies 2012 - 2013
Eagle Productivity Solutions 2011 - 2012
Gateway 2005 - 2009
Berks Technical Institute 2001 - 2003
XEROX Corporation 1987 - 1999
Skills
Management, Project Planning, Microsoft Office, Team Building, Marketing, Sales, Data Analysis, User Interface Design, Microsoft Certified..., A+ Certified, Video Conferencing, Xerox Printers, Microsoft Excel, Time Management, NAPSRx Certified, Linguistics, Public Speaking, Leadership, CRM, Training, Team Leadership, Coaching, Writing, Social Media, Social Media Marketing, Singing
Education
State University of New York College at Brockport 1995 — 1997
MPA, MIS
University of the Punjab, Lahore 1981 — 1983
MSc, Zoology
Kinnaird College, Lahore 1979 — 1981
BSc, Biology
Federal Government College, Islamabad 1977 — 1979
FSc, Premed
Element K November 2010 - October 2011
Element K February 2008 - November 2010
Eagle Productivity Solutions November 2005 - October 2007
The College of Wooster January 1995 - June 2004
Getty Research Institute August 1991 - December 1994
Bowdoin College August 1990 - July 1991
University of Rochester July 1983 - June 1990
Skills
Captivate, Training, CSS, CRM, Content Management, E-Learning, Instructional Design, MS Project, Learning Management, XML, Staff Development, Learning Management..., Blended Learning, Needs Analysis, Instructional Technology, Instructor-led Training, Dreamweaver, Project Management, ADDIE, Content Development, Technical Writing, Camtasia, Distance Learning, Hands-on Training
Education
Syracuse University 2005 — 2005
Certificat of Advanced Studies
Syracuse University 2004 — 2005
MS
University of Rochester 1981 — 1987
BA
Blue Dog Marketing January 2012 - Present
McMann & Ransford June 2012 - 2013
VWR Education April 2010 - June 2012
Eagle Productivity Solutions April 2009 - April 2010
Element K August 2006 - December 2008
Clough, Harbour & Associates 2002 - 2005
targetvision 1998 - 2001
Skills
Budgets, Advertising, Event Management, Technical Writing, Team Building, Coaching, Team Leadership, Process Improvement, CRM, Cross-functional Team..., Project Management, Salesforce.com, Leadership, Account Management, Instructional Design, Social Media, Business Development, Marketing Strategy, Event Planning, Marketing, Staff Development, Public Speaking, New Business Development
Education
Saint John Fisher College 1974 — 1978
Bachelor of Arts (B.A.)
ThinkFink Solutions 2004 - Present
Celebration of Life, Inc. 2013 - Present
Bridge Builders Ministries 2011 - Present
The John Maxwell Team 2011 - Present
Ambit Energy,LP April 2011 - Present
Center for Dispute Settlement April 2011 - April 2012
Eagle Productivity Solutions May 2010 - October 2010
Murray Learning Services December 2008 - March 2010
Performance Learning Systems (PLS) September 2005 - 2010
City School District September 1972 - June 2002
Skills
Executive Coaching, Teaching/mentoring, Retreat Facilitation, Workshop Facilitation, Training, Leadership, Teaching, Workshops, Personal Coaching, Customer Service, Teachers, Multimedia, Public Speaking, Staff Development, Curriculum Design, Research, Facilitators, Leadership Development, Coaching, Instructional Design, Organizational..., Team Building, Adult Education, Program Management, Strategic Planning, Curriculum Development, Program Development, Personal Development, Retreats, Change Management, Higher Education, Conflict Resolution, Nonprofits, Fundraising, Youth Mentoring, Recruiting, Interviews, Entrepreneurship, Management, Motivational Speaking, Business Coaching, Proposal Writing, Emotional Intelligence, Marketing, Small Business, Life Coaching, Classroom, Career Counseling, Career Development, Management Consulting
Education
SUNY Buffalo State College 2001 — 2004
Master Degree, Creative Studies and Change Leadership
State University of New York College at Buffalo 2001 — 2004
M.S., Creative Studies and Change Leadership
Virginia Union University 1968 — 1972
B.S., Biology
Virginia Union University 1968 — 1972
Bachelor Degree, Biology; Biology, Chemistry and General Science
Buffalo East High School
Harmony's Personal Shopping & Image Consultation April 2012 - Present
Eagle Productivity Solutions April 2011 - April 2012
Eagle Productivity Solutions October 2007 - April 2011
Eagle Productivity Solutions October 2007 - January 2010
Eagle Productivity Solutions November 2007 - August 2008
Arbonne International 2006 - 2007
Soper Powersports 2002 - 2006
ADVANTAGE PROFESSIONALS March 2000 - December 2000
Skills
Project Execution, Proposal Defense, Strategic Communications, Supervisory Skills, Microsoft Office, Proposal Writing, Coaching, Customer Relations, Change Management, MS Project, PowerPoint, Leadership Development, Technical Writing, Instructional Design, Excel, Adult Education, Outlook, E-learning, Microsoft Excel, E-Learning, Project Management, Training, Staff Development, Leadership, Instructor-led Training, Public Speaking, Customer Service, Employee Training, Hands-on Training, Training Delivery, Management, Organizational..., Program Management
Education
State University of New York at Buffalo - School of Management 1994 — 1998
BS, Business with Human Resource Concentration
University at Buffalo 1994 — 1998
BS, Business - Human Resources
University of Rochester October 2013 - Present
University of Rochester Medical Center through Solu Technology Partners January 2012 - October 2013
Rochester Silver Works, LLC 2013 - 2013
Catholic Family Center August 2010 - December 2011
Catholic Family Center February 2009 - December 2011
Eagle Productivity Solutions April 2009 - September 2010
Catholic Family Center February 2009 - September 2010
PROJECTSXerox Corp March 2009 - September 2009
Coqui's Journeys, Inc. August 2007 - February 2009
RETAIL IMPORT STORECoqui's Journeys, Inc August 2007 - February 2009
Skills
Leadership, Team Leadership, Training, Operations Management, Process Improvement, Project Management, Software Documentation, CRM, Troubleshooting, Strategic Planning, Change Management, Microsoft Office, Budgets, Sales, Program Management, Public Speaking, Research, Team Building, Management, Customer Service, Coaching, Access, Analysis, Community Outreach, Customer Satisfaction, Data Analysis, Employee Relations, Leadership Development, Marketing, Microsoft Word, Organizational..., Outlook, Recruiting, Project Planning, PowerPoint, Time Management
Education
University of Phoenix 2004 — 2006
MBA, E-Business
Polytechnic Institute of NYU 1985 — 1990
Bachelor of Science, Electrical Engineering
Bishop Ford High School
High School Diploma, General Excellence
University of Rochester Medical Center August 2010 - Present
Solu Tech November 2010 - August 2012
Eagle Productivity Solutions 2009 - August 2011
Perry Central School October 2007 - February 2009
Finger Lakes Technical and Career Center January 1999 - January 2004
Genesee Valley Board of Cooperative Educational Services January 1997 - January 1999
ExecuTrain of Rochester January 1995 - January 1997
Eastman Kodak Co January 1994 - January 1995
Monroe Community College / Genesee Community College January 1991 - January 1994
Monroe Community College / Genesee Community College January 1991 - January 1994
Skills
Instructional Design, Adult Education, E-Learning, Public Speaking, Instructor-led Training, Training, Hands-on Training, Program Management, Classroom, Employee Training, Training Delivery, Staff Development, Teaching, Curriculum Design, Editing, Technical Training, Curriculum Development, Workshop Facilitation, Technical Writing, Captivate, Blended Learning, Leadership Development, Learning Management..., Coaching
Education
New York State
Certificate, Secondary English Education
State University of New York College at Geneseo
MSEd, Secondary English Education
State University of New York College at Geneseo
B.A., English
Synergy 2015 - Present
Safe Passage International May 2014 - December 2014
Eagle Productivity Solutions September 2011 - August 2013
Gates Chili Central School district September 2008 - June 2010
University of Rochester Medical Center June 2009 - September 2009
SUNY Cortland September 2007 - December 2007
Skills
Science, Technical Writing, Teaching, Troubleshooting, Laboratory, Microsoft Office, Microsoft Excel, Microsoft Word, Microbiology, Environmental Science, Computers, Statistical Analysis..., Microscopy, Classroom Management, Classroom, Research, Clinical Research, Clinical Trials, People Skills, Problem Analysis, Problem Management, Problem Solving, Collaborative Problem..., Website Development, Website Building, Web Design, Observational, Curriculum Development, Biology, Learning Management, Instructional Design, E-Learning, Captivate, Learning Management..., Blended Learning, Curriculum Design, Software Documentation, Editing, Training, Coaching
Education
SUNY Cortland 2006 — 2008
Master's of Arts in Teaching, Adolescent Education, Biology grades 7-12
Syracuse University 2003 — 2005
Bachelor's degree, Environmental Science
TEKsystems October 2012 - January 2015
ElementK/Skillsoft March 2007 - October 2012
Eagle Productivity Solutions June 2006 - February 2007
Skills
Research, Design, Writing, Training Delivery, Instructional Videos, Instructor-led Training, E-Learning, Designs, Captivate, Articulate Storyline, Articulate Studio, Adobe Professional, Learning Management, Training, Instructional Design, Blended Learning, Multimedia, Curriculum Development, ADDIE, CRM, Curriculum Design, Content Management, ILT, Learning Management..., Needs Analysis, Content Development, SnagIt, Distance Learning, Instructional Technology, Camtasia, Hands-on Training, Technical Writing, Technical Training, Adult Education, Mobile Learning
Education
Robert's Wesleyan College 2003 — 2004
Master's degree (MEd), Education
SUNY Brockport 2002 — 2003
Bachelor of Science (BS), English Language and Literature, General
SUNY Brockport 1993 — 1999
Bachelor of Science (BS), Psychology
Kyäni October 2014 - Present
Harmonious Harper International November 2009 - Present
Synergy Speakers International September 2002 - Present
ACN 2002 - October 2014
Certified Payment Processing January 2011 - July 2012
2020 Companies November 2009 - April 2010
Hotels.com 2008 - 2009
Hotels.com 2008 - 2008
Eagle Productivity Solutions 2006 - 2008
Skills
Training, Coaching, Leadership, Leadership Development, Facebook, Succession Planning, Recruiting, Public Speaking, Sales, Marketing, Conflict Resolution, Entrepreneurship, Small Business, Team Building, Management, Marketing Strategy, Customer Service, Team Leadership
Education
University of Phoenix 2008 — 2010
BA, Psychology
EAGLE PRODUCTIVITY SOLUTIONS December 2011 - Present
City of Rochester April 2010 - December 2010
CENTER FOR DISABILITY RIGHTS 2009 - 2010
UNITED WAY OF GREATER ROCHESTER June 2008 - March 2009
EASTMAN KODAK COMPANY 1980 - 2007
Kodak 1980 - 2007
Skills
Employee Relations
Education
Saint John Fisher College 2007 — 2010
Masters, Organizational Learning and Human Resource Development
Leadership Certification Eastman Kodak
Eastern Suffolk BOCES April 2015 - Present
Wayne-Finger Lakes BOCES January 2011 - Present
Eagle Productivity Solutions April 2010 - 2013
Monroe County Catholic Schools September 2010 - June 2011
Ballston Spa Central Schools March 2001 - July 2009
Fort Edward Finger Roll Co 2005 - 2007
Skills
Classroom Management, Program Development, Curriculum Development, PowerPoint, Instructor-led Training, Outlook, Curriculum Design, Adult Education, Organizational..., Staff Development, Training, Management, Technical Training, Instructional Technology, Employee Training, Training Delivery, Workshop Facilitation, Public Speaking, Software Documentation, Special Education, Project Management
Education
State University of New York College at Plattsburgh
CAS, Educational Leadership
The Sage Colleges-Sage Graduate School 1995 — 1996
MS & CAS, School Counseling and Community Psychology
eConcepts Marketing and PR September 2008 - Present
Eagle Productivity Solutions November 2012 - September 2013
Charter Member: Professionally Speaking Toastmaster Club August 2009 - September 2011
Corporate Communications, Inc. February 2007 - March 2008
GLC Business Services June 2005 - August 2006
Bob Wright Creative Group May 2001 - November 2002
Skills
Copywriting, Marketing Communications, Corporate Communications, Social Media Marketing, Public Relations, Marketing, Direct Marketing, Advertising, New Media, Strategic Planning, Social Media, Leadership, Press Releases, B2B, Content Development, Integrated Marketing, Brand Development, Newsletters, Speech Writing, SEO, Media Relations, Direct Mail, Presentation Development, CRM, Email Marketing, Public Speaking, Training, Management, Strategy, SEM, Digital Marketing, Inbound Marketing, Event Planning, Brand Management, New Business Development, Account Management, Social Networking, Facebook, Online Marketing, Trade Shows, Lead Generation, Creative Concept..., Sales, Proposal Writing
Education
University of Arizona 1975 — 1979
BA, Journalism
University of Arizona 1975 — 1979
Journalism, Communications and Political Science
Direc June 2005 - Present
Eagle Productivity Solutions June 2005 - September 2015
Eagle Productivity Solutions 2008 - May 2013
Eagle Productivity Solutions 2005 - January 2011
Skills
Training, Instructor-led Training, Leadership, Training Delivery, Team Building, Leadership Development, SharePoint, E-Learning, Employee Training, Management, Project Management, Instructional Design, CRM, Hands-on Training, Blended Learning, Adult Education, Technical Training, Organizational..., Captivate, Learning Management..., Technical Writing, Program Management, Coaching, Siebel, Sales Operations, Learning Management, Team Leadership, Workshop Facilitation, Analysis, Strategic Planning, Microsoft Office, Public Speaking, Change Management, Process Improvement, Analytics, Microsoft Excel, Business Analysis, Time Management, Project Planning, Team Management, Consulting
Education
State University of New York College at Geneseo 1990 — 1994
B.A., History w/ Secondary Ed. Certification
Eagle Productivity Solutions July 2009 - March 2015
various publications May 2005 - July 2009
Eagle Productivity Solutions May 2005 - July 2009
various publications May 2005 - July 2009
Novatek Communications November 2005 - January 2009
Renaissance Training June 2005 - July 2008
Paychex 1989 - 1999
Skills
Interactive Learning, Curriculum Design, Public Speaking, Staff Development, Leadership, E-Learning, Instructional Design, Technical Writing, Adult Education, Instructor-led Training, Training, Leadership Development, Coaching, Blended Learning, Curriculum Development, Program Management, Learning Management..., Needs Analysis, Change Management, Training Delivery, Learning Management, Employee Training, Project Management, SnagIt, Classroom, Conflict Resolution, Teaching, Hands-on Training, Technical Training, CRM, Workshop Facilitation, Distance Learning, End User Training, Team Building, Management Development, Organizational..., Technical Documentation, Start-ups, Educational Technology, Management, Performance Management, Performance Improvement
Education
Smith College 1984 — 1988
BA, Anthropology, Chemistry
Smith College
Bachelor of Arts (B.A.), Anthropology
Skillsoft September 2014 - Present
Eagle Productivity Solutions April 2005 - 2014
Eagle Productivity Solutions 2007 - 2010
CYTYC Corporation August 1999 - September 2005
Skills
Instructional Design, Instructor-led Training, Account Management, E-Learning, Training, CRM, Management, Change Management, Sales Operations, Strategic Planning, Project Management, Cloud Computing, Leadership, New Business Development, Sales, Coaching, Team Building
Education
State University of New York College at Geneseo 1981 — 1985
Eagle Productivity Solutions February 2012 - January 2014
Eagle Productivity Solutions October 2006 - January 2012
Eagle Productivity Solutions July 2004 - September 2006
Skills
Instructor-led Training, Training Delivery, Adult Education, Instructional Design, Training, Hands-on Training, Microsoft Office, Technical Training, Blended Learning, Coaching, E-Learning, Customer Service, Leadership, Organizational..., Change Management, CRM
Education
State University of New York College at Potsdam 1991 — 1995
B.A., International Business and Economics
Harris RF Communications April 2012 - Present
Eagle Productivity Solutions January 2007 - November 2011
Harris RF Communications June 2010 - September 2011
Bryant & Stratton College September 2007 - December 2008
Rochester City School District 1997 - 2007
Skills
Teaching, Word, Excel, Statistics, Mathematics, Classroom Instruction, Instructional Design, Microsoft Office, Problem Solving, PowerPoint, Analysis, Public Speaking, Adult Education, Microsoft Word, Technical Training, Microsoft Excel, Training, Program Management, Technical Writing, Curriculum Design, Lean Manufacturing, Manufacturing, Process Improvement
Education
State University of New York College at Brockport
MS, Mathematics Education
University of Maryland College Park
BA, Mathematics Eduaction
Harris Corporation GCS 2014 - 2015
Harris Corporation GCS 2014 - 2015
Eagle Productivity Solutions July 2013 - March 2014
PetSmart March 2001 - April 2013
Home Properties 1987 - 2001
Home Properties of New York, Inc. 1987 - 1999
Skills
Financial Reporting, Payroll, Accounting, Accounts Payable, General Ledger, Financial Accounting, Auditing, Cost Accounting, Sarbanes-Oxley Act, PowerPoint, Internal Controls, Forecasting, Microsoft Office, Financial Analysis, Microsoft Excel, Customer Service, Budgets, Inventory Management, SAP, Access
Education
State University of New York College at Geneseo 1981 — 1985
Bachelor's degree, Accounting
Eagle Productivity Solutions January 2015 - Present
Conifer Realty, LLC June 2013 - December 2014
ProNexus, LLC March 2013 - June 2013
Morgan Management November 2008 - March 2013
Harris Interactive March 2007 - October 2008
Rotenberg & Company LLP December 2002 - March 2007
Skills
Financial Accounting, GAAP, General Ledger, Managerial Finance, Project Accounting, Financial Reporting, Sarbanes-Oxley, Variance Analysis, Accounts Receivable, Tax, Auditing, Financial Analysis, Consolidation, Accounts Payable, Forecasting, Accounting, Internal Controls, Budgets, Timberline Accounting, Cost Accounting, Cash Flow, Account Reconciliation, Fixed Assets, Income Statement, Capital Budgeting, Financial Audits, Corporate Tax, Financial Statements, Tax Preparation, Strategic Financial..., SEC filings, Analysis, Journal Entries, Due Diligence, Accruals, Money Management, Payroll, Cash Flow Forecasting, Sarbanes-Oxley Act, Internal Audit, QuickBooks, Cash Management, Revenue Recognition, US GAAP, Payroll Taxes, CPA, Financial Modeling, Monthly Close, Invoicing, Spreadsheets
Education
State University of New York College at Oswego 2001 — 2002
MBA, Accounting
State University of New York College at Oswego 1997 — 2001
BS, Accounting
Nike June 2015 - Present
Eagle Productivity Solutions October 2011 - June 2015
Thomson Reuters November 2005 - October 2011
Education
State University of New York College at Geneseo
Bachelor of Arts (B.A.)
Syracuse University College of Law
Doctor of Law (J.D.)
Technical Consultant & Business Advisor In Transition September 2015 - Present
Eagle Productivity Solutions February 2015 - August 2015
Konica Minolta September 2002 - May 2014
Advanced Hi-Tech 1998 - 2002
CA Technologies January 1997 - July 1998
Paychex May 1995 - December 1996
Paychex June 1992 - May 1995
Skills
Managed Print Services, Document Management, Solution Selling, Document Imaging, Training, Management, Sales Process, Scanners, Direct Sales, B2B, Account Management, Selling, Printers, Sales Presentations, Sales Operations, Digital Printing, Channel Partners, Software Installation, Process Improvement, Computer Network..., Sales, Salesforce.com, CRM, New Business Development, Professional Services
Education
University of Rochester
Bachelor's Degree, Chemical Engineering
Eagle Productivity Solutions January 2015 - Present
Highland Hospital March 2003 - December 2014
HR Works, Inc. January 2000 - October 2001
Education
Syracuse University - Martin J. Whitman School of Management 1989 — 1993
MBA, Human Resources Management/Personnel Administration, General, 3.6
State University of New York College at Cortland 1981 — 1986
Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management, 3.3
Eagle Productivity Solutions 2010 - Present
Wyndham Vacation Ownership (previously Fairfield Resorts) 1980 - 1995
Skills
Customer Service, Instructor-led Training, Performance Management, Employee Engagement, Instructional Design, Coaching, Talent Management, Training Delivery
Education
Southern Methodist University 1980 — 1983
Graduate Banking, Banking, Graduated
State University of New York College at Oneonta 1964 — 1967
Bachelor of Science in Education, Education
Paychex February 2012 - Present
Eagle Productivity Solutions October 2011 - February 2012
Xerox June 2007 - October 2011
Xerox June 2006 - June 2007
Eastman Kodak April 2005 - June 2006
Transworld Entertainment June 2002 - April 2005
Skills
Requirements Analysis, Agile Methodologies, Testing, Salesforce.com, Software Project..., SQL, XML, Integration, Software Development, Software Documentation, Unix, JavaScript, Eclipse, Java, Linux, Microsoft SQL Server, Visual Studio, Software Quality..., Quality Assurance
Education
State University of New York College at Brockport 2000 — 2004
Bachelor's degree, Computer Science
State University of New York College at Brockport 1996 — 1998
Bachelor's, Anthropology
Eagle Productivity Solutions 2004 - Present
Eagle Productivity 2006 - 2012
Skills
Instructional Design, E-Learning, Learning Management, Technical Writing, Blended Learning, Instructor-led Training, Learning Management..., Captivate, Training, Needs Analysis, Adult Education, Employee Training, Hands-on Training, Training Delivery, Management
Education
Texas A&M University 1985 — 1988
B.A., English
Consultant February 2013 - Present
Empire Justice Center January 2014 - April 2014
Sutherland Global Services February 2013 - 2013
Grassroots Campaigns March 2012 - October 2012
Empire State Pride Agenda August 2010 - December 2011
Telecomp, Inc. September 2009 - May 2010
Eagle Productivity Solutions May 2010 - 2010
SUNY Potsdam August 2006 - March 2008
Skills
Community Outreach, Volunteer Management, Community Organizing, Fundraising, Nonprofits
Education
State University of New York College at Potsdam 2006 — 2009
MSEd, Human Performance Technology
State University of New York College at Potsdam 1999 — 2004
BA, History, Politics
Alorica July 2015 - Present
Harris Corporation November 2013 - July 2015
Eagle Productivity Solutions July 2011 - October 2013
Ortho Clinical Diagnostics August 2009 - May 2010
Berdon LLP December 2008 - August 2009
NYS Department of Tax & Finance June 2007 - September 2008
Skills
Financial Reporting, Auditing
Education
University at Buffalo 2003 — 2008
Adapt Courseware April 2013 - Present
Eagle Productivity Solutions January 2013 - Present
Sports Collectors Digest, Beckett, Tuff Stuff January 2000 - Present
Element K March 2011 - October 2011
Element K January 2002 - February 2011
Element K January 2000 - January 2002
Idea Connections September 1998 - September 1999
Forward Design June 1996 - September 1998
Education
State University of New York College at Fredonia 1990 — 1994
Bachelor of Arts, English
Frontier Communications September 2011 - Present
Parma Special Police 2005 - 2013
Eagle Productivity Solutions 2011 - 2011
Technical Systems Group 2009 - 2011
Sentinel Security September 2008 - December 2009
Constellation Energy 2008 - 2008
Monroe 2 - Orleans BOCES 1997 - 2008
Skills
Microsoft Office, Electronics, Troubleshooting, Security+, Customer Service, Customer Relations, Computer Hardware, Integration, Excel, Problem Solving, Cabling, Access Control, Team Leadership, Word, PowerPoint, Six Sigma, Microsoft Excel, Leadership, Project Management, Telecommunications, Team Building, Management, Microsoft Word, Public Speaking, Process Improvement, Program Management, Training, Networking, Access, Windows, Technical Support, Call Centers, Software Documentation, Security, CCTV, Physical Security, System Deployment, Emergency Management
Education
SUNY Empire State College 2000 — 2008
BS, Education and Computer Technology
SUNY Oswego 1998 — 2000
Permanant Teaching Certificate, Electronics/Robotics/Computer Technology
Hillside Family of Agencies August 2015 - Present
Author Aid August 2013 - Present
Lilac City Rochester Writers April 2013 - Present
Self-Employed June 2012 - Present
Barnes and Noble 2007 - Present
Eagle Productivity Solutions November 2014 - August 2015
Apex Learning March 2013 - March 2014
Lilac City Rochester Writers January 2009 - April 2013
Greece Community Education 2004 - January 2013
JCPenney 1997 - 2003
Skills
Editing, Proofreading, Blogging, Newsletters, Storytelling, Creative Writing, Published Author, Novels, Teaching, Journalism, Public Speaking, Research, Customer Service, Books, Publications, Magazines, Writing, Social Media Marketing, Literature, Publishing, Short Stories
Education
State University of New York College at Brockport 1988 — 1995
Bachelor's Degree, Broadcast Communications
State University of New York College at Potsdam 1988 — 1988
Theater