Genesys Company
Industry: Customer experience company
DescriptionGenesys, is a company that sells customer experience and call center technology to mid-sized and large businesses. It sells both cloud-based and on-premises software. Genesys is headquartered in Daly City, California, and has offices in Canada, Latin America, Europe, the Middle East, Africa, Asia, and Australia. Revenue: 2 billion USD (2016) Headquarters: Daly City, California, United States CEO: Paul Segre (1 Oct 2007–) Number of employees: 4,214 Subsidiaries: Altocloud, Inc., Interactive Intelligence Group, Inc., Parent organization: Greeneden U.S. Holdings II, LLC
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Genesys Employees
Employee
Years
Job
Industry
Jerry Manchester Jerry Manchester's Genesys Experience 2003 - 2005
Job
Industry Human Resources
Experience
Benefitfocus 2014 - Present
Mobility Services International (MSI) 2005 - 2014
Genesys 2003 - 2005
Sapers & Wallack, Inc. 2002 - 2003
HR Logic 1998 - 2002
Paychex - Human Resource Services 1993 - 1998
Skills
Selling, Global Mobility, Qualifying Prospects, Contract Negotiation, Networking, SaaS, Start-ups, Business Strategy, Human Resources, Business Development, Lead Generation, Solution Selling, Budgets, Enterprise Software, Leadership, Management, Sales, Strategy, Benefits Administration, Salesforce.com, Talent Management, Employee Benefits, CRM, HRIS, Performance Management
Education
University of Massachusetts at Lowell
Bachelor of Science (BS)
Benefitfocus 2014 - Present
Mobility Services International (MSI) 2005 - 2014
Genesys 2003 - 2005
Sapers & Wallack, Inc. 2002 - 2003
HR Logic 1998 - 2002
Paychex - Human Resource Services 1993 - 1998
Skills
Selling, Global Mobility, Qualifying Prospects, Contract Negotiation, Networking, SaaS, Start-ups, Business Strategy, Human Resources, Business Development, Lead Generation, Solution Selling, Budgets, Enterprise Software, Leadership, Management, Sales, Strategy, Benefits Administration, Salesforce.com, Talent Management, Employee Benefits, CRM, HRIS, Performance Management
Education
University of Massachusetts at Lowell
Bachelor of Science (BS)
Cathleen Roy-Dwelley Cathleen Roy-Dwelley's Genesys Experience 2006 - Present
Job Sr. Principal Consultant at Genesys
Industry Telecommunications
Experience
Genesys 2006 - Present
Zamba Solutions August 2000 - July 2002
Cabletron Systems January 1998 - July 2000
Skills
Cross-functional Team..., Pre-sales, ACD, Change Management, Contact Centers, Leadership, IVR, Genesys, Professional Services, Business Process, CTI, Call Centers, Enterprise Software, Telecommunications, Customer Experience, Solution Architecture, Business Process..., Workforce Management, SaaS
Education
University of New Hampshire 1982 — 1986
BA, Sociology
University of New Hampshire
Genesys 2006 - Present
Zamba Solutions August 2000 - July 2002
Cabletron Systems January 1998 - July 2000
Skills
Cross-functional Team..., Pre-sales, ACD, Change Management, Contact Centers, Leadership, IVR, Genesys, Professional Services, Business Process, CTI, Call Centers, Enterprise Software, Telecommunications, Customer Experience, Solution Architecture, Business Process..., Workforce Management, SaaS
Education
University of New Hampshire 1982 — 1986
BA, Sociology
University of New Hampshire
Pete Wermter Pete Wermter's Genesys Experience August 2013 - March 2015
Job Vice President, Corporate Communications at Acronis
Industry Marketing and Advertising
Experience
Acronis April 2015 - Present
Genesys August 2013 - March 2015
Genesys February 2012 - July 2013
Alcatel-Lucent February 2009 - January 2012
Genesys March 2006 - January 2009
Alcatel-Lucent 2004 - 2006
Genesys 1999 - 2004
Weber Shandwick Public Relations Agency 1997 - 1999
Skills
Marketing Communications, Product Management, SaaS, Product Marketing, Strategic Partnerships, Strategy, Analyst Relations, CRM, Enterprise Software, Go-to-market Strategy, Demand Generation, Marketing, Online Marketing, Lead Generation, Social Networking, Public Relations, Social Media Marketing, Social Media Measurement, Management
Education
The University of Connecticut 1987 — 1992
Bachelor of Arts (B.A.), Communications and Marketing
Acronis April 2015 - Present
Genesys August 2013 - March 2015
Genesys February 2012 - July 2013
Alcatel-Lucent February 2009 - January 2012
Genesys March 2006 - January 2009
Alcatel-Lucent 2004 - 2006
Genesys 1999 - 2004
Weber Shandwick Public Relations Agency 1997 - 1999
Skills
Marketing Communications, Product Management, SaaS, Product Marketing, Strategic Partnerships, Strategy, Analyst Relations, CRM, Enterprise Software, Go-to-market Strategy, Demand Generation, Marketing, Online Marketing, Lead Generation, Social Networking, Public Relations, Social Media Marketing, Social Media Measurement, Management
Education
The University of Connecticut 1987 — 1992
Bachelor of Arts (B.A.), Communications and Marketing
Thomas Tritten Thomas Tritten's Genesys Experience April 2014 - Present
Job Senior Solution Architect for WFO at Genesys
Industry Telecommunications
Experience
Genesys April 2014 - Present
Genesys Telecommunications Labs, Inc January 2008 - April 2014
Genesys Telecommunications Labs, Inc July 2002 - December 2007
Genesys Telecommunications Labs, Inc January 2001 - June 2002
Genesys Telecommunications Labs, Inc January 1999 - December 2000
Genesys Telecommunications Labs, Inc October 1998 - January 1999
Genesys Telecommunications Labs, Inc February 1997 - September 1997
Cybernetics Systems March 1996 - February 1997
CIGNA Insurance 1995 - 1996
CIGNA Insurance 1992 - 1995
Skills
Network Security, Team Building, Android, CTI, Contact Centers, Workforce Management, Call Center, ACD, Telephony, SIP, Unified Communications, Genesys, VoIP, Telecommunications, Sales Engineering, Enterprise Software, Solution Selling, Customer Experience, Professional Services, IVR, Go-to-market Strategy, Pre-sales, IP, Service Delivery, Cloud Computing, System Deployment, Integration, Call Centers, Video Conferencing, CRM, Cisco Call Manager, Product Management, Channel Partners, Managed Services, Solutions Marketing, Cisco Technologies, Inbound Marketing, Solution Architecture, Call Center Development, Routing, Outsourcing, Hosted Services, RFP, Call Logging, Vendor Management, SIP Trunking, Salesforce.com, Wireless, Mobile Devices, Call Routing
Education
University of North Carolina 1987 — 1992
BA, Political Science
Genesys April 2014 - Present
Genesys Telecommunications Labs, Inc January 2008 - April 2014
Genesys Telecommunications Labs, Inc July 2002 - December 2007
Genesys Telecommunications Labs, Inc January 2001 - June 2002
Genesys Telecommunications Labs, Inc January 1999 - December 2000
Genesys Telecommunications Labs, Inc October 1998 - January 1999
Genesys Telecommunications Labs, Inc February 1997 - September 1997
Cybernetics Systems March 1996 - February 1997
CIGNA Insurance 1995 - 1996
CIGNA Insurance 1992 - 1995
Skills
Network Security, Team Building, Android, CTI, Contact Centers, Workforce Management, Call Center, ACD, Telephony, SIP, Unified Communications, Genesys, VoIP, Telecommunications, Sales Engineering, Enterprise Software, Solution Selling, Customer Experience, Professional Services, IVR, Go-to-market Strategy, Pre-sales, IP, Service Delivery, Cloud Computing, System Deployment, Integration, Call Centers, Video Conferencing, CRM, Cisco Call Manager, Product Management, Channel Partners, Managed Services, Solutions Marketing, Cisco Technologies, Inbound Marketing, Solution Architecture, Call Center Development, Routing, Outsourcing, Hosted Services, RFP, Call Logging, Vendor Management, SIP Trunking, Salesforce.com, Wireless, Mobile Devices, Call Routing
Education
University of North Carolina 1987 — 1992
BA, Political Science
Brandon Penn's Genesys Experience March 2015 - Present
Job Competitive Intelligence at Genesys
Industry Marketing and Advertising
Experience
Genesys March 2015 - Present
Genesys June 2014 - March 2015
LEWIS PR January 2014 - May 2014
Skills
Marketing Strategy, Strategic Planning, Competitive Intelligence, Sales Enablement, Market Research, Team Leadership, Photography, Social Entrepreneurship, Management Consulting, Business Development, Public Relations, Marketing Communications, Marketing, Customer Service, Creative Direction, Time Management, Event Planning, Teaching, Social Networking, Fashion
Education
University of San Francisco 2011 — 2015
Bachelor of Science (B.S.), Marketing
Genesys March 2015 - Present
Genesys June 2014 - March 2015
LEWIS PR January 2014 - May 2014
Skills
Marketing Strategy, Strategic Planning, Competitive Intelligence, Sales Enablement, Market Research, Team Leadership, Photography, Social Entrepreneurship, Management Consulting, Business Development, Public Relations, Marketing Communications, Marketing, Customer Service, Creative Direction, Time Management, Event Planning, Teaching, Social Networking, Fashion
Education
University of San Francisco 2011 — 2015
Bachelor of Science (B.S.), Marketing
Carla Mehan's Genesys Experience 2006 - Present
Job Contractor at Genesys
Industry Telecommunications
Experience
Genesys 2006 - Present
Genesys 2000 - 2002
Aspect Communications 1995 - 2000
Procter & Gamble 1989 - 1995
Procter and Gamble 1985 - 1989
Skills
CTI, IVR, Contact Centers, Contact Center..., Contact Centre..., Contact Center..., Telecommunications, Customer Service, RFP, Project Management, Management
Education
University of Cincinnati 1980 — 1985
BS, Engineering
Genesys 2006 - Present
Genesys 2000 - 2002
Aspect Communications 1995 - 2000
Procter & Gamble 1989 - 1995
Procter and Gamble 1985 - 1989
Skills
CTI, IVR, Contact Centers, Contact Center..., Contact Centre..., Contact Center..., Telecommunications, Customer Service, RFP, Project Management, Management
Education
University of Cincinnati 1980 — 1985
BS, Engineering
Jeff Kelety Jeff Kelety's Genesys Experience May 2004 - October 2014
Job Telecommunications Consultant
Industry Telecommunications
Experience
Independent Contractor October 2014 - Present
Genesys May 2004 - October 2014
Aspect Communications February 1994 - January 2004
Education
University of Southern California
Masterâs Degree
Westmont College
Bachelorâs Degree
Independent Contractor October 2014 - Present
Genesys May 2004 - October 2014
Aspect Communications February 1994 - January 2004
Education
University of Southern California
Masterâs Degree
Westmont College
Bachelorâs Degree
Ari Nateman Ari Nateman's Genesys Experience August 2014 - Present
Job Solutions Engineer at Genesys
Industry Computer Software
Experience
Genesys August 2014 - Present
Genesys January 2014 - August 2014
BAYADA Home Health Care July 2012 - March 2013
Murphy Oil February 2011 - January 2012
UNC Wilmington December 2009 - December 2010
UNC Wilmington August 2007 - July 2010
Apto Hosting November 2008 - November 2009
WB Surf Camp May 2007 - July 2009
Skills
Social Media, Training, Leadership, Social Networking, Marketing, Time Management, Marketing Communications, Budgets, Social Media Marketing, Customer Service, Recruiting, Event Management, New Hire Training, Building Relationships, Management, Microsoft Excel, Marketing Strategy, Negotiation, Sales, Salesforce.com, Advertising, Teamwork, Customer Satisfaction, Event Planning, Project Planning, Cold Calling, Employee Relations, Sales Management, Account Management, Sales Operations, Corporate Communications, Training &..., Budgeting, Business Management, Relationship Development, Creative Problem Solving, Creative Development, Business Networking, Software Implementation, Program Implementation, Genesys, Call Center Architecture, Abstract Paintings, Cooking, Heavy Lifting
Education
University of North Carolina at Wilmington 2006 — 2011
Bachelor of Arts, Communication Studies
Genesys August 2014 - Present
Genesys January 2014 - August 2014
BAYADA Home Health Care July 2012 - March 2013
Murphy Oil February 2011 - January 2012
UNC Wilmington December 2009 - December 2010
UNC Wilmington August 2007 - July 2010
Apto Hosting November 2008 - November 2009
WB Surf Camp May 2007 - July 2009
Skills
Social Media, Training, Leadership, Social Networking, Marketing, Time Management, Marketing Communications, Budgets, Social Media Marketing, Customer Service, Recruiting, Event Management, New Hire Training, Building Relationships, Management, Microsoft Excel, Marketing Strategy, Negotiation, Sales, Salesforce.com, Advertising, Teamwork, Customer Satisfaction, Event Planning, Project Planning, Cold Calling, Employee Relations, Sales Management, Account Management, Sales Operations, Corporate Communications, Training &..., Budgeting, Business Management, Relationship Development, Creative Problem Solving, Creative Development, Business Networking, Software Implementation, Program Implementation, Genesys, Call Center Architecture, Abstract Paintings, Cooking, Heavy Lifting
Education
University of North Carolina at Wilmington 2006 — 2011
Bachelor of Arts, Communication Studies
Allan Shields Allan Shields's Genesys Experience May 2015 - Present
Job Sales Director, East Region at Genesys
Industry Computer Software
Experience
Genesys May 2015 - Present
Genesys 2005 - April 2015
Genesys April 2003 - May 2005
Genesys November 2001 - April 2003
Genesys September 2000 - November 2001
Genesys June 1999 - September 2000
Sprint April 1997 - June 1999
Sprint January 1996 - April 1997
Skills
IVR, CTI, Contact Centers, Genesys, Account Management, Mobile Technology, SIP, SaaS, Unified Communications, Cloud Computing, Enterprise Software, CRM, Professional Services, Pre-sales, Customer Experience, Workforce Management, Integration, VoIP, Telephony, Analytics, Go-to-market Strategy, Managed Services, Sales Engineering, Solution Selling, ACD, Solution Architecture, Telecommunications, Call Centers, Speech Recognition, Avaya, Mobile Devices, Strategy, Sales Enablement, Partner Management, Management, IP
Education
University of Central Florida - College of Business Administration 1994 — 1996
MBA
University of Central Florida - College of Business Administration 1990 — 1994
BS, Marketing
Genesys May 2015 - Present
Genesys 2005 - April 2015
Genesys April 2003 - May 2005
Genesys November 2001 - April 2003
Genesys September 2000 - November 2001
Genesys June 1999 - September 2000
Sprint April 1997 - June 1999
Sprint January 1996 - April 1997
Skills
IVR, CTI, Contact Centers, Genesys, Account Management, Mobile Technology, SIP, SaaS, Unified Communications, Cloud Computing, Enterprise Software, CRM, Professional Services, Pre-sales, Customer Experience, Workforce Management, Integration, VoIP, Telephony, Analytics, Go-to-market Strategy, Managed Services, Sales Engineering, Solution Selling, ACD, Solution Architecture, Telecommunications, Call Centers, Speech Recognition, Avaya, Mobile Devices, Strategy, Sales Enablement, Partner Management, Management, IP
Education
University of Central Florida - College of Business Administration 1994 — 1996
MBA
University of Central Florida - College of Business Administration 1990 — 1994
BS, Marketing
Kent Brailsford Kent Brailsford's Genesys Experience August 2012 - Present
Job Senior Cisco Voice and Collaboration Engineer at Academy Mortgage Corporation
Industry Telecommunications
Experience
Academy Mortgage Corporation January 2015 - Present
Genesys August 2012 - Present
Telesphere January 2009 - September 2012
inContact January 2007 - December 2009
Cache Valley Electric December 2008 - February 2009
Applied Telephone and Data January 2004 - January 2007
Technician, Tri-Tel Communications January 2001 - January 2004
AT&T January 2000 - January 2001
SCI 1992 - 1995
Skills
Wireless, Cisco IOS, Network Architecture, Troubleshooting, Data Center, Managed Services, Firewalls, VPN, Routers, DSL, Servers, Networking, Network Administration, VoIP, Telephony, SIP, LAN-WAN, Unified Communications
Education
University of Phoenix 2005 — 2007
Bachelor of Science, Business Management
Stevens Henagar College 1998 — 1999
Associate Degree, Computer Networking
Academy Mortgage Corporation January 2015 - Present
Genesys August 2012 - Present
Telesphere January 2009 - September 2012
inContact January 2007 - December 2009
Cache Valley Electric December 2008 - February 2009
Applied Telephone and Data January 2004 - January 2007
Technician, Tri-Tel Communications January 2001 - January 2004
AT&T January 2000 - January 2001
SCI 1992 - 1995
Skills
Wireless, Cisco IOS, Network Architecture, Troubleshooting, Data Center, Managed Services, Firewalls, VPN, Routers, DSL, Servers, Networking, Network Administration, VoIP, Telephony, SIP, LAN-WAN, Unified Communications
Education
University of Phoenix 2005 — 2007
Bachelor of Science, Business Management
Stevens Henagar College 1998 — 1999
Associate Degree, Computer Networking
Jay Stewart Jay Stewart's Genesys Experience February 2015 - Present
Job Genesys Contact Center Technologies for Southwest Public Sector
Industry Information Technology and Services
Experience
Genesys February 2015 - Present
Image API August 2011 - February 2015
National Strategies, LLC August 2008 - August 2011
The Rent Assistant March 2005 - August 2008
Franklin Templeton Investments May 2007 - August 2007
Skills
Business Development, Strategic Planning, Enterprise Software, Marketing, SaaS, Management, Strategy, New Business Development, Account Management, Solution Selling, Sales Management, Professional Services, Social Media, Program Management, Go-to-market Strategy, Strategic Partnerships, CRM, Salesforce.com, Information Technology, Direct Sales, Government, iOS, Consulting, Sales Process, Cloud Computing, Mobile Technology, Management Consulting, Entrepreneurship, Business Analysis, Enterprise Mobility, Strategy Alignment, Logic Audio, Salesforce.com..., Enterprise Content..., Process Improvement, Business Process..., Customer Experience, Unified Communications, Telecommunications, Contact Center..., Evernote, Dropbox
Education
University of Florida - Warrington College of Business Administration
BSBA, Marketing, Entrepreneurship, Real Estate
Genesys February 2015 - Present
Image API August 2011 - February 2015
National Strategies, LLC August 2008 - August 2011
The Rent Assistant March 2005 - August 2008
Franklin Templeton Investments May 2007 - August 2007
Skills
Business Development, Strategic Planning, Enterprise Software, Marketing, SaaS, Management, Strategy, New Business Development, Account Management, Solution Selling, Sales Management, Professional Services, Social Media, Program Management, Go-to-market Strategy, Strategic Partnerships, CRM, Salesforce.com, Information Technology, Direct Sales, Government, iOS, Consulting, Sales Process, Cloud Computing, Mobile Technology, Management Consulting, Entrepreneurship, Business Analysis, Enterprise Mobility, Strategy Alignment, Logic Audio, Salesforce.com..., Enterprise Content..., Process Improvement, Business Process..., Customer Experience, Unified Communications, Telecommunications, Contact Center..., Evernote, Dropbox
Education
University of Florida - Warrington College of Business Administration
BSBA, Marketing, Entrepreneurship, Real Estate
Derek Krug Derek Krug's Genesys Experience December 2013 - Present
Job Account Executive at Genesys
Industry Computer Software
Experience
Genesys December 2013 - Present
Vendavo October 2006 - September 2013
Vendavo October 2005 - October 2006
Altera October 2000 - October 2005
Skills
CRM, Enterprise Software, Program Management, Account Management, Strategy, Strategic Partnerships, Management, Sales Management, SaaS, Business Intelligence, Solution Selling, Cloud Computing, Leadership, Business Analysis, Product Management
Education
University of Oregon 1995 — 2000
Bachelor of Applied Science (B.A.Sc.), Economics, CIT
Los Gatos High School
Genesys December 2013 - Present
Vendavo October 2006 - September 2013
Vendavo October 2005 - October 2006
Altera October 2000 - October 2005
Skills
CRM, Enterprise Software, Program Management, Account Management, Strategy, Strategic Partnerships, Management, Sales Management, SaaS, Business Intelligence, Solution Selling, Cloud Computing, Leadership, Business Analysis, Product Management
Education
University of Oregon 1995 — 2000
Bachelor of Applied Science (B.A.Sc.), Economics, CIT
Los Gatos High School
Jessica Hawthorne's Genesys Experience April 2008 - January 2009
Job Client Services and Shipping Manager at Sandy, Inc.
Industry Marketing and Advertising
Experience
Sandy, Inc. September 2009 - Present
Allied Callaway April 2009 - September 2009
GENESYS April 2008 - January 2009
Skills
Customer Satisfaction, Purchasing, Process Improvement, Customer Service, Team Building, Account Management, Shipping, Inventory Management, Sales Operations, Pricing, Customer Retention, Management
Education
Central Missouri State University 2004 — 2005
Sandy, Inc. September 2009 - Present
Allied Callaway April 2009 - September 2009
GENESYS April 2008 - January 2009
Skills
Customer Satisfaction, Purchasing, Process Improvement, Customer Service, Team Building, Account Management, Shipping, Inventory Management, Sales Operations, Pricing, Customer Retention, Management
Education
Central Missouri State University 2004 — 2005
Weston Thornburg Weston Thornburg's Genesys Experience February 2014 - Present
Job Solutions Engineer at Genesys
Industry Computer Software
Experience
Genesys February 2014 - Present
Office Depot August 2013 - January 2014
Associated Coffee Service, Inc. July 2013 - August 2013
Independent Construction Employment June 2007 - August 2012
Skills
Leadership, Communication, Presentations, People Skills, Java, C++, Haskell, MIPS, Microsoft Office, Microsoft Excel, PowerPoint, Data Analysis, Teamwork, Editing, Public Speaking, Research
Education
University of Puget Sound 2009 — 2013
Bachelor's degree, Major: Communication and Media Studies Minor: Computer Science
Genesys February 2014 - Present
Office Depot August 2013 - January 2014
Associated Coffee Service, Inc. July 2013 - August 2013
Independent Construction Employment June 2007 - August 2012
Skills
Leadership, Communication, Presentations, People Skills, Java, C++, Haskell, MIPS, Microsoft Office, Microsoft Excel, PowerPoint, Data Analysis, Teamwork, Editing, Public Speaking, Research
Education
University of Puget Sound 2009 — 2013
Bachelor's degree, Major: Communication and Media Studies Minor: Computer Science
Gopalakrishnan Mallappan Gopalakrishnan Mallappan's Genesys Experience August 2014 - Present
Job Senior Network Engineer at Genesys
Industry Telecommunications
Experience
Genesys August 2014 - Present
Alcatel-Lucent May 2011 - August 2014
Markit on Demand July 2010 - April 2011
University of Colorado at Boulder, ITS November 2009 - October 2010
Education
University of Colorado at Boulder 2009 — 2011
Master of Science, Telecommunications, 3.65
Sri Venkateswara College of Engineering 2005 — 2009
BE, Electronics and Communication Engineering
Genesys August 2014 - Present
Alcatel-Lucent May 2011 - August 2014
Markit on Demand July 2010 - April 2011
University of Colorado at Boulder, ITS November 2009 - October 2010
Education
University of Colorado at Boulder 2009 — 2011
Master of Science, Telecommunications, 3.65
Sri Venkateswara College of Engineering 2005 — 2009
BE, Electronics and Communication Engineering
Debbie Shumake Debbie Shumake's Genesys Experience June 2000 - October 2007
Job Director, Leadership Development
Industry Telecommunications
Experience
Level 3 Communications 2011 - Present
Level 3 Communications 2009 - 2011
Level 3 Communications November 2008 - 2009
University of Denver 2006 - 2009
Level 3 Communications 2007 - 2008
Genesys June 2000 - October 2007
Genesys 1999 - 2000
Genesys March 1997 - June 1999
Skills
Change Management, Leadership Development, Talent Management, Organizational..., Performance Management, Program Management, Training, Project Management, Management, Employee Training, Leadership, Management Development, Strategy, Human Resources, Vendor Management, Budgets, Employee Engagement, Telecommunications, Business Development, Integration, Organizational..., Instructional Design, Process Improvement, Sales, Organizational Design, Training Delivery, Sales Management, Marketing, Professional..., Cross-functional Team..., Executive Management, Management Consulting, Consulting, Coaching, Customer Service, Employee Benefits, Executive Coaching, Team Leadership, Workforce Planning, Team Building, Business Process..., Succession Planning, Onboarding, Personnel Management
Education
University of Denver 2006 — 2009
MPS, Organizations and Leadership + Training and Development
University of Colorado Boulder 1992 — 1997
BS, Journalism + Humanities
Level 3 Communications 2011 - Present
Level 3 Communications 2009 - 2011
Level 3 Communications November 2008 - 2009
University of Denver 2006 - 2009
Level 3 Communications 2007 - 2008
Genesys June 2000 - October 2007
Genesys 1999 - 2000
Genesys March 1997 - June 1999
Skills
Change Management, Leadership Development, Talent Management, Organizational..., Performance Management, Program Management, Training, Project Management, Management, Employee Training, Leadership, Management Development, Strategy, Human Resources, Vendor Management, Budgets, Employee Engagement, Telecommunications, Business Development, Integration, Organizational..., Instructional Design, Process Improvement, Sales, Organizational Design, Training Delivery, Sales Management, Marketing, Professional..., Cross-functional Team..., Executive Management, Management Consulting, Consulting, Coaching, Customer Service, Employee Benefits, Executive Coaching, Team Leadership, Workforce Planning, Team Building, Business Process..., Succession Planning, Onboarding, Personnel Management
Education
University of Denver 2006 — 2009
MPS, Organizations and Leadership + Training and Development
University of Colorado Boulder 1992 — 1997
BS, Journalism + Humanities
Chasity Cannon Chasity Cannon's Genesys Experience September 1999 - November 2009
Job Procurement / Buyer
Industry Accounting
Experience
San Francisco Public Utilities Commission July 2013 - Present
HEWLETT PACKARD December 2009 - January 2013
Genesys September 1999 - November 2009
UCSF Stanford Health Care August 1998 - September 1999
Skills
ITIL, Technical Support, Professional Services, Active Directory, Call Center, System Deployment, Management, Software Documentation, SaaS, Troubleshooting, Cloud Computing, Windows 7, Product Management, Telecommunications, Enterprise Software, Visio, Help Desk Support
Education
University of Phoenix 2008 — 2011
Bachelors of Science Degree, Business Management
Axia College of University of Phoenix 2006 — 2008
Associate of Science Degree, Health Administration
San Francisco Public Utilities Commission July 2013 - Present
HEWLETT PACKARD December 2009 - January 2013
Genesys September 1999 - November 2009
UCSF Stanford Health Care August 1998 - September 1999
Skills
ITIL, Technical Support, Professional Services, Active Directory, Call Center, System Deployment, Management, Software Documentation, SaaS, Troubleshooting, Cloud Computing, Windows 7, Product Management, Telecommunications, Enterprise Software, Visio, Help Desk Support
Education
University of Phoenix 2008 — 2011
Bachelors of Science Degree, Business Management
Axia College of University of Phoenix 2006 — 2008
Associate of Science Degree, Health Administration
Jess Wells Jess Wells's Genesys Experience September 2015 - Present
Job Director, Product Marketing at Genesys
Industry Marketing and Advertising
Experience
Genesys September 2015 - Present
Genesys August 2014 - Present
Cisco May 2014 - August 2014
Seagate, Brocade, Genesys and others November 2013 - May 2014
JWells Enterprises April 1994 - May 2014
Brocade August 2013 - November 2013
Cisco Systems November 2012 - July 2013
Cisco Systems January 2012 - November 2012
Adobe Systems May 2011 - November 2011
Cisco February 2011 - May 2011
Skills
Integrated Marketing, Email Marketing, Marketing Strategy, Lead Generation, Social Media Marketing, Marketing Communications, Copywriting, Community Marketing, Content Strategy, Digital Marketing, Customer Acquisition, Strategy, Video, Content Development, Blogging, Video Production, Strategic Communications, Project Management, Marketing Management, Content Management, Marketing Program..., Podcasting, Direct Marketing, Relationship Marketing, Marketing, New Media, Newsletters, Messaging, Campaign Management, Internal Communications, Multimedia, Executive..., Corporate Communications, Executive Communications, Thought Leadership, Editorial Project..., Multimedia Project..., Marketing Campaign..., User Acquisition..., Social Media, Web Marketing, Enterprise Software, Demand Generation, Online Marketing, Digital Media, B2B Marketing, Editorial
Education
University of Michigan
BA, Economics
Genesys September 2015 - Present
Genesys August 2014 - Present
Cisco May 2014 - August 2014
Seagate, Brocade, Genesys and others November 2013 - May 2014
JWells Enterprises April 1994 - May 2014
Brocade August 2013 - November 2013
Cisco Systems November 2012 - July 2013
Cisco Systems January 2012 - November 2012
Adobe Systems May 2011 - November 2011
Cisco February 2011 - May 2011
Skills
Integrated Marketing, Email Marketing, Marketing Strategy, Lead Generation, Social Media Marketing, Marketing Communications, Copywriting, Community Marketing, Content Strategy, Digital Marketing, Customer Acquisition, Strategy, Video, Content Development, Blogging, Video Production, Strategic Communications, Project Management, Marketing Management, Content Management, Marketing Program..., Podcasting, Direct Marketing, Relationship Marketing, Marketing, New Media, Newsletters, Messaging, Campaign Management, Internal Communications, Multimedia, Executive..., Corporate Communications, Executive Communications, Thought Leadership, Editorial Project..., Multimedia Project..., Marketing Campaign..., User Acquisition..., Social Media, Web Marketing, Enterprise Software, Demand Generation, Online Marketing, Digital Media, B2B Marketing, Editorial
Education
University of Michigan
BA, Economics
Kyle Istook's Genesys Experience July 2014 - April 2015
Job Social Media Director at Wired SEO, LLC
Industry Marketing and Advertising
Experience
Wired SEO, LLC August 2015 - Present
On The Border February 2006 - August 2015
Genesys July 2014 - April 2015
City of Arlington August 2013 - December 2013
Belle Epoque July 2007 - January 2013
Steadfast Modesty Clothing August 2008 - December 2010
Skills
Social Networking, Social Media Marketing, Sales, Corporate Training, Customer Service..., Marketing, Bartending, Marketing Strategy, Leadership, Digital Marketing, Digital Media, SEO, Event Planning, CRM, Management, Microsoft Office, Strategy, Social Media, Public Relations, Customer Service
Education
The University of Texas at Arlington 2011 — 2013
Master of Business Administration (MBA), Marketing, 3.71
University of North Texas 2004 — 2006
Bachelor of Arts (B.A.), Sociology
Wired SEO, LLC August 2015 - Present
On The Border February 2006 - August 2015
Genesys July 2014 - April 2015
City of Arlington August 2013 - December 2013
Belle Epoque July 2007 - January 2013
Steadfast Modesty Clothing August 2008 - December 2010
Skills
Social Networking, Social Media Marketing, Sales, Corporate Training, Customer Service..., Marketing, Bartending, Marketing Strategy, Leadership, Digital Marketing, Digital Media, SEO, Event Planning, CRM, Management, Microsoft Office, Strategy, Social Media, Public Relations, Customer Service
Education
The University of Texas at Arlington 2011 — 2013
Master of Business Administration (MBA), Marketing, 3.71
University of North Texas 2004 — 2006
Bachelor of Arts (B.A.), Sociology
Aaron Lewis Aaron Lewis's Genesys Experience August 2013 - February 2014
Job Global Social Media Marketing Strategist
Industry Marketing and Advertising
Experience
Zoom Video Communications April 2015 - Present
WebEx May 2014 - April 2015
Genesys August 2013 - February 2014
Genesys October 2012 - August 2013
Trend Micro June 2011 - July 2012
Cisco April 2010 - November 2010
Excite Social Media, LLC January 2007 - April 2010
8x8 Inc. July 2007 - March 2008
8x8 Inc. September 2005 - July 2007
8x8 Inc. September 2005 - March 2006
Skills
Community Management, Social Media, Digital Marketing, Organic Search, Social Media Marketing, Social Media Monitoring, Conversational Marketing, Interactive Marketing, HTML, Video Editing, Digital Photography, Promoted Twitter..., LinkedIn Ads, Social Gamification, SEO, Wordpress, Vendor Management, Social Listening, Radian6, Sprinklr, Brand Awareness, Spredfast, StumbleUpon, Twitter EPP, Promoted Tweets, Adobe Photoshop, Twitter, LinkedIn, Social Media Measurement, Online Marketing, Marketing, Lead Generation, WordPress, Strategy, Marketing Management, Cross-functional Team..., Leadership, Competitive Analysis, Analytics, Integrated Marketing, Social Networking, Blogging, Facebook
Education
University of San Francisco 2006 — 2009
B.S., Organizational Behavior and Leadership (Behavioral Science)
Zoom Video Communications April 2015 - Present
WebEx May 2014 - April 2015
Genesys August 2013 - February 2014
Genesys October 2012 - August 2013
Trend Micro June 2011 - July 2012
Cisco April 2010 - November 2010
Excite Social Media, LLC January 2007 - April 2010
8x8 Inc. July 2007 - March 2008
8x8 Inc. September 2005 - July 2007
8x8 Inc. September 2005 - March 2006
Skills
Community Management, Social Media, Digital Marketing, Organic Search, Social Media Marketing, Social Media Monitoring, Conversational Marketing, Interactive Marketing, HTML, Video Editing, Digital Photography, Promoted Twitter..., LinkedIn Ads, Social Gamification, SEO, Wordpress, Vendor Management, Social Listening, Radian6, Sprinklr, Brand Awareness, Spredfast, StumbleUpon, Twitter EPP, Promoted Tweets, Adobe Photoshop, Twitter, LinkedIn, Social Media Measurement, Online Marketing, Marketing, Lead Generation, WordPress, Strategy, Marketing Management, Cross-functional Team..., Leadership, Competitive Analysis, Analytics, Integrated Marketing, Social Networking, Blogging, Facebook
Education
University of San Francisco 2006 — 2009
B.S., Organizational Behavior and Leadership (Behavioral Science)
Kumaraswamy Selvaraj Kumaraswamy Selvaraj's Genesys Experience June 2012 - Present
Job Senior Manager, Information Security and Compliance at Genesys
Industry Information Technology and Services
Experience
Genesys June 2012 - Present
Genesys June 2008 - June 2012
Infinite Computer Solutions July 2003 - June 2008
Alcatel September 2001 - June 2003
Nagman Electronics May 2000 - June 2001
Skills
Agile Methodologies, Software Project..., Software Quality..., SDLC, CMMI, Software Development, SaaS, Quality Assurance, Test Planning, Six Sigma, Process Modeling, Business Process..., SOA, Data Warehousing, Scrum, Business Process, Process Improvement
Education
University of Madras 1996 — 2000
Bachelor of Engineering (B.E.), Electrical & Electronics
Genesys June 2012 - Present
Genesys June 2008 - June 2012
Infinite Computer Solutions July 2003 - June 2008
Alcatel September 2001 - June 2003
Nagman Electronics May 2000 - June 2001
Skills
Agile Methodologies, Software Project..., Software Quality..., SDLC, CMMI, Software Development, SaaS, Quality Assurance, Test Planning, Six Sigma, Process Modeling, Business Process..., SOA, Data Warehousing, Scrum, Business Process, Process Improvement
Education
University of Madras 1996 — 2000
Bachelor of Engineering (B.E.), Electrical & Electronics
Cynthia Mittelsteadt Cynthia Mittelsteadt's Genesys Experience October 1998 - April 2000
Job Volunteer Med Ops and Communiity Specialist at Clackamas Volunteers in Medicine: The Founders Clinic
Industry Health, Wellness and Fitness
Experience
Clackamas Volunteers in Medicine: The Founders Clinic May 2014 - Present
My Holistic Approach April 2012 - Present
Real Time Pain Relief June 2011 - Present
Independent Executive and Marketing Consulting Services January 2008 - December 2011
eBusiness Insight, Inc. October 2000 - September 2010
Semotus Solutions, Inc. December 2006 - January 2008
Intervoice, Inc. March 2005 - August 2006
Cisco November 2004 - March 2005
Genesys October 1998 - April 2000
Skills
Business Development, Product Management, Marketing Strategy, Marketing, Blogging, Cross-functional Team..., Strategy, Strategic Planning, Product Marketing, CRM, Start-ups, E-commerce, Competitive Analysis, Program Management, Lead Generation, Training, Team Building, Enterprise Software, Online Marketing, Sales, Entrepreneurship, Management, Product Launch, Selling, Analytics, Business Planning, Direct Sales, Business Intelligence, Market Research, Consulting, Social Media, Marketing Management, Leadership, Strategic Partnerships, Marketing Communications, Salesforce.com, Project Management, Integrated Marketing, Analysis, New Business Development, Social Media Marketing, Forecasting, B2B, Executive Management, Small Business, Account Management, Business Process, Social Networking, Online Advertising, Budgets
Education
University of Minnesota - Carlson School of Management 1975 — 1977
MBA, Marketing and Finance
Hazen Public
Clackamas Volunteers in Medicine: The Founders Clinic May 2014 - Present
My Holistic Approach April 2012 - Present
Real Time Pain Relief June 2011 - Present
Independent Executive and Marketing Consulting Services January 2008 - December 2011
eBusiness Insight, Inc. October 2000 - September 2010
Semotus Solutions, Inc. December 2006 - January 2008
Intervoice, Inc. March 2005 - August 2006
Cisco November 2004 - March 2005
Genesys October 1998 - April 2000
Skills
Business Development, Product Management, Marketing Strategy, Marketing, Blogging, Cross-functional Team..., Strategy, Strategic Planning, Product Marketing, CRM, Start-ups, E-commerce, Competitive Analysis, Program Management, Lead Generation, Training, Team Building, Enterprise Software, Online Marketing, Sales, Entrepreneurship, Management, Product Launch, Selling, Analytics, Business Planning, Direct Sales, Business Intelligence, Market Research, Consulting, Social Media, Marketing Management, Leadership, Strategic Partnerships, Marketing Communications, Salesforce.com, Project Management, Integrated Marketing, Analysis, New Business Development, Social Media Marketing, Forecasting, B2B, Executive Management, Small Business, Account Management, Business Process, Social Networking, Online Advertising, Budgets
Education
University of Minnesota - Carlson School of Management 1975 — 1977
MBA, Marketing and Finance
Hazen Public
Anthony Tonelli, E.I.T.'s Genesys Experience July 2014 - Present
Job Associate Solutions Engineer
Industry Mechanical or Industrial Engineering
Experience
Genesys July 2014 - Present
Techprint Inc. October 2013 - July 2014
Oyster River School District 2011 - 2013
Phantom Fireworks 2009 - 2013
Shaw's Supermarkets 2006 - 2009
Skills
Microsoft Office, Solidworks, Matlab, Microsoft Excel, PowerPoint, Microsoft Word, Simulink, C, Assembly Language, Java, Customer Service, Research, Teamwork, Public Speaking, English, Windows, AutoCAD, Sales, Engineering, SolidWorks
Education
University of New Hampshire 2008 — 2013
Bachelor of Science (BS), Mechanical Engineering
Genesys July 2014 - Present
Techprint Inc. October 2013 - July 2014
Oyster River School District 2011 - 2013
Phantom Fireworks 2009 - 2013
Shaw's Supermarkets 2006 - 2009
Skills
Microsoft Office, Solidworks, Matlab, Microsoft Excel, PowerPoint, Microsoft Word, Simulink, C, Assembly Language, Java, Customer Service, Research, Teamwork, Public Speaking, English, Windows, AutoCAD, Sales, Engineering, SolidWorks
Education
University of New Hampshire 2008 — 2013
Bachelor of Science (BS), Mechanical Engineering
Sean Geer Sean Geer's Genesys Experience 2006 - 2008
Job Corporate Safety Director at Emery Sapp & Sons, Inc.
Industry Transportation/Trucking/Railroad
Experience
Emery Sapp & Sons, Inc. June 2015 - Present
Belger Cartage Service August 2011 - June 2015
George P. Reintjes 2008 - 2011
Genesys 2006 - 2008
Hallmark Cards 2000 - 2004
Skills
Cranes, DOT regulations, DOT Compliance, Department of..., Trucking, Truckload, Fleet Management, Transportation..., Purchasing, OSHA Trainer, MSHA Trainer, CPR/First Aid Trainer
Education
Central Missouri State University 1995 — 2009
Bachelor of Science (BS), Marketing
Central Missouri State University
Master's degree, Occupational Safety and Health Management
Emery Sapp & Sons, Inc. June 2015 - Present
Belger Cartage Service August 2011 - June 2015
George P. Reintjes 2008 - 2011
Genesys 2006 - 2008
Hallmark Cards 2000 - 2004
Skills
Cranes, DOT regulations, DOT Compliance, Department of..., Trucking, Truckload, Fleet Management, Transportation..., Purchasing, OSHA Trainer, MSHA Trainer, CPR/First Aid Trainer
Education
Central Missouri State University 1995 — 2009
Bachelor of Science (BS), Marketing
Central Missouri State University
Master's degree, Occupational Safety and Health Management
Nadhima Brandis Nadhima Brandis's Genesys Experience March 2014 - Present
Job Manager IT Project Management at Genesys
Industry Computer Software
Experience
Genesys March 2014 - Present
Genesys February 2013 - March 2014
Aviva Australia (MLC/National Australia Bank) May 2007 - October 2010
Aviva Australia May 2006 - April 2007
Skills
PL/SQL, C#, Oracle, Microsoft SQL Server, Java, SDLC, SQL, Sybase, Requirements Analysis, Data Migration, Agile Methodologies, Requirements Gathering, Business Process, User Acceptance Testing, Business Requirements, Databases, Testing, Integration, Business Analysis, System Testing, Software Development, Systems Analysis, SOA, ETL, Business Intelligence, Data Warehousing, Database Design, Data Modeling, Software Project..., Agile Project Management
Education
University of Melbourne 2000 — 2003
Bachelor, Computer Science
Genesys March 2014 - Present
Genesys February 2013 - March 2014
Aviva Australia (MLC/National Australia Bank) May 2007 - October 2010
Aviva Australia May 2006 - April 2007
Skills
PL/SQL, C#, Oracle, Microsoft SQL Server, Java, SDLC, SQL, Sybase, Requirements Analysis, Data Migration, Agile Methodologies, Requirements Gathering, Business Process, User Acceptance Testing, Business Requirements, Databases, Testing, Integration, Business Analysis, System Testing, Software Development, Systems Analysis, SOA, ETL, Business Intelligence, Data Warehousing, Database Design, Data Modeling, Software Project..., Agile Project Management
Education
University of Melbourne 2000 — 2003
Bachelor, Computer Science
Arnaud Kraaijvanger Arnaud Kraaijvanger's Genesys Experience February 2013 - Present
Job Vice President, Marketing Operations and Channels at Genesys
Industry Computer Software
Experience
Genesys February 2013 - Present
Genesys February 2012 - February 2013
Alcatel-Lucent January 2010 - February 2012
Genesys January 2007 - March 2010
Genesys April 2002 - December 2006
Rapt 2000 - 2001
Essentus (Richter Systems) 1997 - 2000
Oracle 1993 - 1997
Skills
Marketing Automation, Thought Leadership, Partner Programs, Digital Marketing, Marketing Communications, Marketing, Social Media, Message Development, Web Strategy, Field Marketing, Inbound Marketing, Multi-channel Marketing, Go-to-market Strategy, SaaS, Demand Generation, Sales, Leadership, Salesforce.com, Enterprise Software, Strategic Planning, Strategy, CRM, Integrated Marketing, Mobile Devices, Business Development, Lead Generation
Education
Stanford University - Executive Program
Executive Program In Leadership
University of Colorado Boulder 1986 — 1990
BA, International Relations
Narragansett High School 1982 — 1986
Genesys February 2013 - Present
Genesys February 2012 - February 2013
Alcatel-Lucent January 2010 - February 2012
Genesys January 2007 - March 2010
Genesys April 2002 - December 2006
Rapt 2000 - 2001
Essentus (Richter Systems) 1997 - 2000
Oracle 1993 - 1997
Skills
Marketing Automation, Thought Leadership, Partner Programs, Digital Marketing, Marketing Communications, Marketing, Social Media, Message Development, Web Strategy, Field Marketing, Inbound Marketing, Multi-channel Marketing, Go-to-market Strategy, SaaS, Demand Generation, Sales, Leadership, Salesforce.com, Enterprise Software, Strategic Planning, Strategy, CRM, Integrated Marketing, Mobile Devices, Business Development, Lead Generation
Education
Stanford University - Executive Program
Executive Program In Leadership
University of Colorado Boulder 1986 — 1990
BA, International Relations
Narragansett High School 1982 — 1986
Earle Phillips Earle Phillips's Genesys Experience 2001 - 2004
Job Marketing Consultant at The Phillips Group
Industry Information Services
Experience
The Phillips Group April 2002 - Present
Benefit Concepts October 2004 - April 2012
Genesys 2001 - 2004
Accounting Corporation of America May 1985 - January 1998
Skills
Advertising, Management, Employee Benefits, Lead Generation, Marketing, Account Management, Talent Management, Consulting, Strategic Planning, Newsletters, New Business Development, Recruiting, Team Building, Coaching, Strategy, Strategic Partnerships, Email Marketing, Online Marketing, Marketing Management, B2B Marketing, Sales Presentations, Direct Marketing
Education
University of Massachusetts, Amherst
BSBA
The Phillips Group April 2002 - Present
Benefit Concepts October 2004 - April 2012
Genesys 2001 - 2004
Accounting Corporation of America May 1985 - January 1998
Skills
Advertising, Management, Employee Benefits, Lead Generation, Marketing, Account Management, Talent Management, Consulting, Strategic Planning, Newsletters, New Business Development, Recruiting, Team Building, Coaching, Strategy, Strategic Partnerships, Email Marketing, Online Marketing, Marketing Management, B2B Marketing, Sales Presentations, Direct Marketing
Education
University of Massachusetts, Amherst
BSBA
Curtis Roll Curtis Roll's Genesys Experience January 2015 - Present
Job Strategic Director at Genesys
Industry Computer Software
Experience
Genesys January 2015 - Present
Genesys May 2013 - Present
Genesys January 2012 - Present
West Corporation May 2011 - February 2012
Genesys, an Alcatel-Lucent Company April 2002 - May 2011
Aspect April 1999 - April 2002
BellSouth January 1996 - March 1999
Nortel January 1992 - January 1996
Skills
Enterprise Software, Complex Sales, CRM, Customer Experience..., Salesforce.com, Professional Services, Unified Communications, CXO level engagement, Strategy, SaaS, Management, Competitive Marketing..., Strategic Account Growth, New Product Roll Out, Successful Negotiation, Creative Strategy, Contact Centers, Strategic Partnerships, Cloud Applications, Global Business..., Channel, google, CX, Google for Work, Omni Channel, IBM Smarter Commerce, Social Selling, Go-to-market Strategy, Cloud Computing
Education
University of Florida 1986 — 1990
Bachelor of Science, Health and Human Performance
University of Hartford 1984 — 1986
Associate of Arts, Liberal Arts and Sciences
Genesys January 2015 - Present
Genesys May 2013 - Present
Genesys January 2012 - Present
West Corporation May 2011 - February 2012
Genesys, an Alcatel-Lucent Company April 2002 - May 2011
Aspect April 1999 - April 2002
BellSouth January 1996 - March 1999
Nortel January 1992 - January 1996
Skills
Enterprise Software, Complex Sales, CRM, Customer Experience..., Salesforce.com, Professional Services, Unified Communications, CXO level engagement, Strategy, SaaS, Management, Competitive Marketing..., Strategic Account Growth, New Product Roll Out, Successful Negotiation, Creative Strategy, Contact Centers, Strategic Partnerships, Cloud Applications, Global Business..., Channel, google, CX, Google for Work, Omni Channel, IBM Smarter Commerce, Social Selling, Go-to-market Strategy, Cloud Computing
Education
University of Florida 1986 — 1990
Bachelor of Science, Health and Human Performance
University of Hartford 1984 — 1986
Associate of Arts, Liberal Arts and Sciences
Khusbu Chhadwa Khusbu Chhadwa's Genesys Experience January 2011 - June 2015
Job Software Engineer Sr Associate at Capital One
Industry Computer Software
Experience
Capital One June 2015 - Present
Genesys January 2011 - June 2015
University of Maryland, College Park November 2009 - December 2010
Accenture Services Pvt. Ltd. August 2007 - June 2009
Skills
Java, PHP, LAMP, Salesforce.com, SQL, Oracle, JSP, Hibernate, J2EE Application..., Perl, PL/SQL
Education
University of Maryland College Park 2009 — 2010
Masters of science, Telecommunications Engineering
University of Mumbai
Bachelor of Science (BSc), Telecommunications Engineering
Capital One June 2015 - Present
Genesys January 2011 - June 2015
University of Maryland, College Park November 2009 - December 2010
Accenture Services Pvt. Ltd. August 2007 - June 2009
Skills
Java, PHP, LAMP, Salesforce.com, SQL, Oracle, JSP, Hibernate, J2EE Application..., Perl, PL/SQL
Education
University of Maryland College Park 2009 — 2010
Masters of science, Telecommunications Engineering
University of Mumbai
Bachelor of Science (BSc), Telecommunications Engineering
Brad Ivy's Genesys Experience November 2013 - Present
Job Solutions Engineer at Genesys
Industry Information Technology and Services
Experience
Genesys November 2013 - Present
Pegasystems March 2010 - November 2013
Genesys June 2008 - March 2010
Asurion January 2006 - June 2008
lock\line March 2003 - January 2006
Genesys 2000 - 2003
DST Systems 1994 - 2000
Skills
Telephony, IVR, CTI, Call Centers, Genesys, CRM, Contact Centers, Unified Communications, Microsoft SQL Server, Telecommunications
Education
University of Missouri-Columbia 1986 — 1990
BS, Computer Science
Genesys November 2013 - Present
Pegasystems March 2010 - November 2013
Genesys June 2008 - March 2010
Asurion January 2006 - June 2008
lock\line March 2003 - January 2006
Genesys 2000 - 2003
DST Systems 1994 - 2000
Skills
Telephony, IVR, CTI, Call Centers, Genesys, CRM, Contact Centers, Unified Communications, Microsoft SQL Server, Telecommunications
Education
University of Missouri-Columbia 1986 — 1990
BS, Computer Science
Daniel Coleman's Genesys Experience August 2008 - January 2009
Job Safety & Security Supervisor at Lakeview Village
Industry Hospital & Health Care
Experience
Lakeview Village January 2014 - Present
Unilever June 2013 - January 2014
American Family Insurance April 2009 - June 2013
Progress Energy Nuclear Power January 2009 - April 2009
GENESYS August 2008 - January 2009
Swisher Mower Inc May 2008 - August 2008
University of Central Missouri 2004 - 2008
Budget Heating and Cooling November 2002 - November 2004
GE July 1999 - September 2002
Skills
ADA compliance, OSHA 300, Fall Protection, Ergonomics, Program Development, Behavior Based Safety, MSDS, Life Safety, Records Management, Environmental, Safety Management, Compliance, Accident Investigation, Policy, Investigation, Emergency Management, Construction Safety, Occupational Health, Auditing, Risk Management, Workers Compensation, Risk Assessment, Analysis, Insurance, Health, Safety Planning, Safety Management..., Training, Cpr Certified, Employee Training, EHS, Supervisory Skills, Environmental Awareness, Hazardous Waste..., Hazard Analysis, Hazardous Materials, Fire Safety, First Aid, Safety Auditing, NFPA
Education
University of Central Missouri 2004 — 2008
Bachelor of Science, Safety Management
University of Central Missouri 2004 — 2008
Bachelor of Science, Safety Management
OSHA Training Institute
Authorized OSHA Outreach Trainer for General Industry
Continuing Education
Warrensburg High School
General HS Diploma
Lakeview Village January 2014 - Present
Unilever June 2013 - January 2014
American Family Insurance April 2009 - June 2013
Progress Energy Nuclear Power January 2009 - April 2009
GENESYS August 2008 - January 2009
Swisher Mower Inc May 2008 - August 2008
University of Central Missouri 2004 - 2008
Budget Heating and Cooling November 2002 - November 2004
GE July 1999 - September 2002
Skills
ADA compliance, OSHA 300, Fall Protection, Ergonomics, Program Development, Behavior Based Safety, MSDS, Life Safety, Records Management, Environmental, Safety Management, Compliance, Accident Investigation, Policy, Investigation, Emergency Management, Construction Safety, Occupational Health, Auditing, Risk Management, Workers Compensation, Risk Assessment, Analysis, Insurance, Health, Safety Planning, Safety Management..., Training, Cpr Certified, Employee Training, EHS, Supervisory Skills, Environmental Awareness, Hazardous Waste..., Hazard Analysis, Hazardous Materials, Fire Safety, First Aid, Safety Auditing, NFPA
Education
University of Central Missouri 2004 — 2008
Bachelor of Science, Safety Management
University of Central Missouri 2004 — 2008
Bachelor of Science, Safety Management
OSHA Training Institute
Authorized OSHA Outreach Trainer for General Industry
Continuing Education
Warrensburg High School
General HS Diploma
Joyce Hsu's Genesys Experience March 2008 - August 2011
Job Yoga Instructor at ReJoyce Yoga
Industry Public Relations and Communications
Experience
Hsu Public Relations, Inc. August 2011 - Present
ReJoyce Yoga June 2005 - Present
Genesys March 2008 - August 2011
Blendtec Corporation September 2007 - March 2008
Towne and Country Motel January 2004 - September 2007
The Firm Public Relations April 2002 - June 2005
Skills
Public Relations, Marketing, Social Media Marketing, Event Planning, Strategic Communications, Social Media, Media Relations, Financial Reporting, Ashtanga, Executive..., Event Management, Project Management, AP Style, Leadership, Press Releases, Blogging, Business Development, Process Improvement, Business, Corporate Communications, Management, Budgets, Team Leadership, Fundraising, Copywriting, Social Networking, Crisis Communications, Marketing Communications, Email Marketing, Online Marketing, New Business Development, Content Strategy, Facebook, Strategy
Education
The Lotus Seed School of Yoga & Movement Arts 2014 — 2015
Children's Yoga
Prenatal Vinyasa Yoga 2013 — 2013
Prenatal Vinyasa Yoga, Yoga Teacher Training/Yoga Therapy
It's Yoga Las Vegas 2005 — 2005
Ashtanga Yoga Teacher, Yoga Teacher Training
University of Nevada-Las Vegas 1997 — 2002
B.A., Public Relations
Hsu Public Relations, Inc. August 2011 - Present
ReJoyce Yoga June 2005 - Present
Genesys March 2008 - August 2011
Blendtec Corporation September 2007 - March 2008
Towne and Country Motel January 2004 - September 2007
The Firm Public Relations April 2002 - June 2005
Skills
Public Relations, Marketing, Social Media Marketing, Event Planning, Strategic Communications, Social Media, Media Relations, Financial Reporting, Ashtanga, Executive..., Event Management, Project Management, AP Style, Leadership, Press Releases, Blogging, Business Development, Process Improvement, Business, Corporate Communications, Management, Budgets, Team Leadership, Fundraising, Copywriting, Social Networking, Crisis Communications, Marketing Communications, Email Marketing, Online Marketing, New Business Development, Content Strategy, Facebook, Strategy
Education
The Lotus Seed School of Yoga & Movement Arts 2014 — 2015
Children's Yoga
Prenatal Vinyasa Yoga 2013 — 2013
Prenatal Vinyasa Yoga, Yoga Teacher Training/Yoga Therapy
It's Yoga Las Vegas 2005 — 2005
Ashtanga Yoga Teacher, Yoga Teacher Training
University of Nevada-Las Vegas 1997 — 2002
B.A., Public Relations
Chi Nou Vang Chi Nou Vang's Genesys Experience August 2011 - Present
Job Desktop Support Technician at TCF Bank
Industry Insurance
Experience
TCF Bank November 2013 - Present
Genesys August 2011 - Present
Medica August 2011 - August 2012
Skills
SQL, Visio, Software Documentation, Troubleshooting, Windows, Windows Server, Databases, Networking, Access, Windows 7, Active Directory, System Deployment, Technical Support, Avaya
Education
University of Minnesota-Twin Cities 2012 — 2016
Robbinsdale Cooper High School
TCF Bank November 2013 - Present
Genesys August 2011 - Present
Medica August 2011 - August 2012
Skills
SQL, Visio, Software Documentation, Troubleshooting, Windows, Windows Server, Databases, Networking, Access, Windows 7, Active Directory, System Deployment, Technical Support, Avaya
Education
University of Minnesota-Twin Cities 2012 — 2016
Robbinsdale Cooper High School
Kyle Nigh Kyle Nigh's Genesys Experience 2010 - 2011
Job Property Claims Adjuster at Farmers Insurance
Industry Construction
Experience
Farmers Insurance February 2012 - Present
Genesys 2010 - 2011
Lowe's Home Improvement 2008 - 2010
JE Dunn Construction 2007 - 2007
The Weitz Company 2006 - 2006
Education
University of Central Missouri 2008 — 2010
Master's, Business Administration
Central Missouri State University 2004 — 2008
Bachelor's, Construction Management
Farmers Insurance February 2012 - Present
Genesys 2010 - 2011
Lowe's Home Improvement 2008 - 2010
JE Dunn Construction 2007 - 2007
The Weitz Company 2006 - 2006
Education
University of Central Missouri 2008 — 2010
Master's, Business Administration
Central Missouri State University 2004 — 2008
Bachelor's, Construction Management
Lee Kayne Lee Kayne's Genesys Experience November 2013 - August 2015
Job Senior Vice President of Enterprise Sales at OpenSpan
Industry Computer Software
Experience
OpenSpan August 2015 - Present
Genesys November 2013 - August 2015
Echopass February 2011 - November 2013
Convergys December 2009 - February 2011
SOAdesk, a Vertical Thought Company (acquired by Cicero, Inc) March 2009 - December 2009
Infor ( Epiphany-CRM Division) August 2006 - December 2008
Concerto Software (Aspect Software) April 1993 - March 2006
SIEMENS (IBM, ROLM) January 1983 - April 1994
Skills
Channel, Strategic Partnerships, Team Building, Relationship Management, B2B, SaaS, Positioning, Consultative Sales..., Strategy, CRM, Enterprise Software, Product Marketing, Solution Selling, Contract Negotiation, Direct Sales, P&L Accountability, Business Development, New Business Development, Product Development, Account Management, Sales Presentations, Lead Generation, Professional Services, Selling, Cloud Computing, Customer Satisfaction, Leadership, Demand Generation, Sales Operations, Management, Product Management, Call Centers, Channel Partners, Sales Process, Business Strategy, Business Intelligence, Sales Management, Customer Experience, Executive Management, Go-to-market Strategy, Strategic Planning, Sales, Start-ups, Marketing, Salesforce.com, Forecasting, Multi-channel Marketing, Entrepreneurship, Program Management, Marketing Strategy
Education
University of Florida 1979 — 1981
MBA, Marketing, Finance
University of Florida - Warrington College of Business Administration 1974 — 1978
BS, Management
OpenSpan August 2015 - Present
Genesys November 2013 - August 2015
Echopass February 2011 - November 2013
Convergys December 2009 - February 2011
SOAdesk, a Vertical Thought Company (acquired by Cicero, Inc) March 2009 - December 2009
Infor ( Epiphany-CRM Division) August 2006 - December 2008
Concerto Software (Aspect Software) April 1993 - March 2006
SIEMENS (IBM, ROLM) January 1983 - April 1994
Skills
Channel, Strategic Partnerships, Team Building, Relationship Management, B2B, SaaS, Positioning, Consultative Sales..., Strategy, CRM, Enterprise Software, Product Marketing, Solution Selling, Contract Negotiation, Direct Sales, P&L Accountability, Business Development, New Business Development, Product Development, Account Management, Sales Presentations, Lead Generation, Professional Services, Selling, Cloud Computing, Customer Satisfaction, Leadership, Demand Generation, Sales Operations, Management, Product Management, Call Centers, Channel Partners, Sales Process, Business Strategy, Business Intelligence, Sales Management, Customer Experience, Executive Management, Go-to-market Strategy, Strategic Planning, Sales, Start-ups, Marketing, Salesforce.com, Forecasting, Multi-channel Marketing, Entrepreneurship, Program Management, Marketing Strategy
Education
University of Florida 1979 — 1981
MBA, Marketing, Finance
University of Florida - Warrington College of Business Administration 1974 — 1978
BS, Management
Anne Vaaler Mills's Genesys Experience March 2014 - Present
Job Genesys | Soundbite Communications
Industry Computer Software
Experience
Genesys March 2014 - Present
Equifax 1986 - December 2013
CSC December 1986 - December 2012
CSC December 1986 - December 2012
Skills
Analytics, Financial Services, Relationship Management, Account Management, Business Development, Credit, Credit Cards, Banking, Vendor Management, Strategy, CRM, Credit Risk, Business Analysis, Solution Selling, Risk Management, Process Improvement, Portfolio Management, Loans, Direct Marketing, Segmentation, Sales, New Business Development, Siebel, Executive Management, Strategic Partnerships, Business Intelligence, Salesforce.com, Outsourcing, Sales Management, Call Centers, Product Management
Education
University of Kentucky 1982 — 1986
BA, Marketing
Genesys March 2014 - Present
Equifax 1986 - December 2013
CSC December 1986 - December 2012
CSC December 1986 - December 2012
Skills
Analytics, Financial Services, Relationship Management, Account Management, Business Development, Credit, Credit Cards, Banking, Vendor Management, Strategy, CRM, Credit Risk, Business Analysis, Solution Selling, Risk Management, Process Improvement, Portfolio Management, Loans, Direct Marketing, Segmentation, Sales, New Business Development, Siebel, Executive Management, Strategic Partnerships, Business Intelligence, Salesforce.com, Outsourcing, Sales Management, Call Centers, Product Management
Education
University of Kentucky 1982 — 1986
BA, Marketing
Jeff de Wispelaere Jeff de Wispelaere's Genesys Experience 1999 - 2000
Job Consulting Corporate Engineer at Avaya
Industry Telecommunications
Experience
Avaya August 2010 - Present
Cisco Systems March 2006 - August 2010
Cisco March 2006 - August 2010
eLoyalty 2004 - 2006
Vista IT 2002 - 2004
WillAndTech LLC 2001 - 2003
Genesys 1999 - 2000
Lucent Technologies 1996 - 1999
Skills
CTI, VoIP, Unified Communications, H.323, SIP, Telephony, IVR, Avaya, Contact Centers, Cisco Technologies, Cisco Call Manager, ACD, Unified Messaging, QoS, Routing, Cloud Computing, Video Conferencing, Sales Engineering, Pre-sales, Data Center, Network Architecture, TCP/IP, Telepresence, Virtualization, Managed Services, Professional Services, IP, Network Design, MPLS, WAN, LAN-WAN, Ethernet, System Deployment, Integration, Switches, CCNP, Telecommunications, Network Engineering, Cisco IOS, Wireless, Routers, SIP Trunking
Education
University of Colorado at Denver 1996 — 1998
Master of Science (MS), Management Information Systems and Services
University of Colorado at Denver
Bachelor of Arts (B.A.), International Business
Avaya August 2010 - Present
Cisco Systems March 2006 - August 2010
Cisco March 2006 - August 2010
eLoyalty 2004 - 2006
Vista IT 2002 - 2004
WillAndTech LLC 2001 - 2003
Genesys 1999 - 2000
Lucent Technologies 1996 - 1999
Skills
CTI, VoIP, Unified Communications, H.323, SIP, Telephony, IVR, Avaya, Contact Centers, Cisco Technologies, Cisco Call Manager, ACD, Unified Messaging, QoS, Routing, Cloud Computing, Video Conferencing, Sales Engineering, Pre-sales, Data Center, Network Architecture, TCP/IP, Telepresence, Virtualization, Managed Services, Professional Services, IP, Network Design, MPLS, WAN, LAN-WAN, Ethernet, System Deployment, Integration, Switches, CCNP, Telecommunications, Network Engineering, Cisco IOS, Wireless, Routers, SIP Trunking
Education
University of Colorado at Denver 1996 — 1998
Master of Science (MS), Management Information Systems and Services
University of Colorado at Denver
Bachelor of Arts (B.A.), International Business
Vadim Snitkovsky Vadim Snitkovsky's Genesys Experience March 2013 - Present
Job Director of R&D, Software Engineering, Genesys Cloud
Industry Telecommunications
Experience
Genesys March 2013 - Present
Angel 2010 - March 2013
Angel.com January 2008 - 2010
Angel.com 2005 - 2008
MicroStrategy June 2000 - 2005
AppNet 1999 - 2000
RWD Technologies 1998 - 1999
Skills
SaaS, Cloud Computing, Software Development, Software Engineering, Scrum, Distributed Systems, Cross-functional Team..., Distributed Team..., Organizational..., Emerging Technologies, Product Management, IVR, Web Applications, Java, SOA, Telecommunications, Databases, Unix, VoIP, SQL, System Architecture, Architecture, Integration, SIP, Product Development, Web Services, Software Design, Open Source, Scalability, Application Architecture, J2EE, Solution Architecture, Technical Architecture, IP, Agile, Team Building, CTI, Speech Recognition, XML, Disaster Recovery, JBoss, Telephony, Enterprise Architecture, Deployment, Planning, Security, Mobile, Messaging, Data Center, Team Management
Education
University of Maryland College Park
Bachelor of Science, Computer Science
Genesys March 2013 - Present
Angel 2010 - March 2013
Angel.com January 2008 - 2010
Angel.com 2005 - 2008
MicroStrategy June 2000 - 2005
AppNet 1999 - 2000
RWD Technologies 1998 - 1999
Skills
SaaS, Cloud Computing, Software Development, Software Engineering, Scrum, Distributed Systems, Cross-functional Team..., Distributed Team..., Organizational..., Emerging Technologies, Product Management, IVR, Web Applications, Java, SOA, Telecommunications, Databases, Unix, VoIP, SQL, System Architecture, Architecture, Integration, SIP, Product Development, Web Services, Software Design, Open Source, Scalability, Application Architecture, J2EE, Solution Architecture, Technical Architecture, IP, Agile, Team Building, CTI, Speech Recognition, XML, Disaster Recovery, JBoss, Telephony, Enterprise Architecture, Deployment, Planning, Security, Mobile, Messaging, Data Center, Team Management
Education
University of Maryland College Park
Bachelor of Science, Computer Science
Carmen Lucas Carmen Lucas's Genesys Experience 2010 - 2013
Job Customer Reference Program Manager
Industry Public Relations and Communications
Experience
Genesys 2010 - 2013
Alcatel-Lucent 2010 - 2012
Freelance Marketing Communications 2003 - 2010
Hewlett-Packard 1999 - 2003
Cisco Systems 1996 - 1997
Hewlett-Packard 1993 - 1996
Skills
Marketing Communications, French, Spanish, Customer Reference, Visual Arts, Leadership, CRM, Photoshop, Product Marketing, Image Editing, Enterprise Software, Marketing, Thought Leadership, New Business Development, Strategic Communications, Copywriting, Corporate Communications, Social Media, Public Relations, Strategy, Internal Communications, Account Management, Social Media Marketing, Marketing Strategy, Strategic Planning, Messaging, Photography
Education
Universite de Mirail, Toulouse France
Certificate in Franch Language Teaching (3 years)
University of South Florida
Bachelor of Fine Arts (B.F.A.)
Genesys 2010 - 2013
Alcatel-Lucent 2010 - 2012
Freelance Marketing Communications 2003 - 2010
Hewlett-Packard 1999 - 2003
Cisco Systems 1996 - 1997
Hewlett-Packard 1993 - 1996
Skills
Marketing Communications, French, Spanish, Customer Reference, Visual Arts, Leadership, CRM, Photoshop, Product Marketing, Image Editing, Enterprise Software, Marketing, Thought Leadership, New Business Development, Strategic Communications, Copywriting, Corporate Communications, Social Media, Public Relations, Strategy, Internal Communications, Account Management, Social Media Marketing, Marketing Strategy, Strategic Planning, Messaging, Photography
Education
Universite de Mirail, Toulouse France
Certificate in Franch Language Teaching (3 years)
University of South Florida
Bachelor of Fine Arts (B.F.A.)
Dane Hargrave Dane Hargrave's Genesys Experience November 2013 - Present
Job Sr Manager of Production Services, SaaS GNOC & Customer Care at Genesys
Industry Information Technology and Services
Experience
Genesys November 2013 - Present
Echopass April 2013 - November 2013
Fairchild Semiconductor November 2007 - January 2013
Fairchild Semiconductor April 1996 - November 2007
National Semiconductor March 1988 - April 1996
Skills
Semiconductors, Six Sigma, SPC, Manufacturing, Process Improvement, Electronics, Failure Analysis, Cross-functional Team..., Lean Manufacturing, Continuous Improvement, Process Engineering, Design of Experiments, MS Project, Engineering, Project Management, Root Cause Analysis, Software Development, Engineering Management, Management, Information Technology, Process Simulation, Program Management, Semiconductor Industry, Automation, Information Systems, Technical Training, Network Design, Telecommunications, Avaya Site..., Product Engineering, System Administration, Operations Management, Product Development, Integration, IT Management, Hardware, Visio, Product Management, Troubleshooting, Software Documentation, Leadership, 5S, Training, Quality Management, Networking, Project Planning, FMEA, Data Center, ITIL, CRM
Education
University of Phoenix 1998 — 2000
Masters, Business Administration and Management, General
University of Phoenix 1995 — 1998
Bachelor, Business Information Systems
Albuquerque Technical Vocational Institute 1981 — 1983
Diploma, Electronics
Genesys November 2013 - Present
Echopass April 2013 - November 2013
Fairchild Semiconductor November 2007 - January 2013
Fairchild Semiconductor April 1996 - November 2007
National Semiconductor March 1988 - April 1996
Skills
Semiconductors, Six Sigma, SPC, Manufacturing, Process Improvement, Electronics, Failure Analysis, Cross-functional Team..., Lean Manufacturing, Continuous Improvement, Process Engineering, Design of Experiments, MS Project, Engineering, Project Management, Root Cause Analysis, Software Development, Engineering Management, Management, Information Technology, Process Simulation, Program Management, Semiconductor Industry, Automation, Information Systems, Technical Training, Network Design, Telecommunications, Avaya Site..., Product Engineering, System Administration, Operations Management, Product Development, Integration, IT Management, Hardware, Visio, Product Management, Troubleshooting, Software Documentation, Leadership, 5S, Training, Quality Management, Networking, Project Planning, FMEA, Data Center, ITIL, CRM
Education
University of Phoenix 1998 — 2000
Masters, Business Administration and Management, General
University of Phoenix 1995 — 1998
Bachelor, Business Information Systems
Albuquerque Technical Vocational Institute 1981 — 1983
Diploma, Electronics
Lisa Quake Lisa Quake's Genesys Experience October 2013 - Present
Job To Build a Better World by Unleashing the Power of Great Customer Experience
Industry Computer Software
Experience
Genesys October 2013 - Present
IBM June 2012 - October 2013
Neudesic September 2011 - May 2012
Neudesic December 2010 - April 2011
Sage Software July 2001 - December 2010
Skills
B2B, Enterprise Software, Sales, Lead Generation, Solution Selling, Salesforce.com, Management, Leadership, Cloud Computing, CRM, Professional Services, Sales Management, Sage CRM, Microsoft Office, Sales Process, Sales Enablement, Business Intelligence, Strategic Partnerships, Microsoft CRM, ERP, Social Media Marketing, Go-to-market Strategy, Account Management, Partner Management, Marketing Management, Marketing Automation, Lead Management, Business Process, Direct Sales, Pre-sales, Email Marketing Software, Siebel, Digital Marketing, Lead Development, Lead Qualification, Enterprise 2.0, Social Networking, Account Sales Strategies, Sales 2.0, Unica, Coremetrics Analytics, Lotus Notes, Account Planning, B2C, Cloud Applications, Call Centers, Marketo, SaaS
Education
IBM Global Sales School 2013 — 2013
Univesity of Phoenix Online 2003 — 2012
MBA, Business
University of Wisconsin-Whitewater 1986 — 1990
BA, Accounting
Genesys October 2013 - Present
IBM June 2012 - October 2013
Neudesic September 2011 - May 2012
Neudesic December 2010 - April 2011
Sage Software July 2001 - December 2010
Skills
B2B, Enterprise Software, Sales, Lead Generation, Solution Selling, Salesforce.com, Management, Leadership, Cloud Computing, CRM, Professional Services, Sales Management, Sage CRM, Microsoft Office, Sales Process, Sales Enablement, Business Intelligence, Strategic Partnerships, Microsoft CRM, ERP, Social Media Marketing, Go-to-market Strategy, Account Management, Partner Management, Marketing Management, Marketing Automation, Lead Management, Business Process, Direct Sales, Pre-sales, Email Marketing Software, Siebel, Digital Marketing, Lead Development, Lead Qualification, Enterprise 2.0, Social Networking, Account Sales Strategies, Sales 2.0, Unica, Coremetrics Analytics, Lotus Notes, Account Planning, B2C, Cloud Applications, Call Centers, Marketo, SaaS
Education
IBM Global Sales School 2013 — 2013
Univesity of Phoenix Online 2003 — 2012
MBA, Business
University of Wisconsin-Whitewater 1986 — 1990
BA, Accounting
Julia Stoltenberg Julia Stoltenberg's Genesys Experience April 2013 - July 2015
Job Field Marketing Manager at ThreatStream
Industry Marketing and Advertising
Experience
ThreatStream August 2015 - Present
Genesys April 2013 - July 2015
Hewlett-Packard February 2011 - March 2013
Skills
Eloqua, Salesforce.com, Event Management, Event Planning, Digital Marketing, Digital Imaging, Digital Video, Website Development, Adobe Creative Suite, Mac OS, Social Media Marketing, InDesign, Content Marketing, Trade Shows, Marketing Automation, Field Marketing, Demand Generation
Education
University of Nebraska at Omaha
Bachelor of Science (BS), Public Relations & Advertising
ThreatStream August 2015 - Present
Genesys April 2013 - July 2015
Hewlett-Packard February 2011 - March 2013
Skills
Eloqua, Salesforce.com, Event Management, Event Planning, Digital Marketing, Digital Imaging, Digital Video, Website Development, Adobe Creative Suite, Mac OS, Social Media Marketing, InDesign, Content Marketing, Trade Shows, Marketing Automation, Field Marketing, Demand Generation
Education
University of Nebraska at Omaha
Bachelor of Science (BS), Public Relations & Advertising
Mike Asebrook Mike Asebrook's Genesys Experience September 2014 - Present
Job Director, Product Marketing at Genesys
Industry Telecommunications
Experience
Genesys September 2014 - Present
SeaChange International December 2012 - September 2014
Cisco Systems December 2011 - December 2012
Volicon July 2010 - November 2011
Volicon July 2009 - July 2010
Monster February 2008 - July 2009
Avid Technology June 2006 - January 2008
Avid Technology January 2004 - June 2006
Pinnacle Systems (acquired by Avid Technology) July 2001 - December 2002
Pinnacle Systems July 2000 - July 2001
Skills
Product Management, Product Marketing, Digital Video, Competitive Analysis, Digital Media, Strategic Partnerships, Video, Product Development, Go-to-market Strategy, Start-ups, Marketing Strategy, IPTV, Management, Mobile Devices, Broadcast, Streaming Media, SaaS, VOD, Product Launch, Agile Methodologies, Strategy, Sales Enablement, Marketing, Advertising, Channel Partners, Cloud Computing, Sales, Enterprise Software, Alliance Marketing, Channel, SEO, Marketing Management, Digital Asset Management, Lead Generation, Multi-channel Marketing, CRM, Success Stories, Audience Measurement, Video Analytics, Social Media Marketing, Demand Generation, Consumer Electronics, Web Analytics, Leadership, IOT, Cross-functional Team...
Education
University of Massachusetts Lowell 2005 — 2008
MBA
University of Massachusetts, Amherst 1988 — 1992
Bachelor’s Degree
Genesys September 2014 - Present
SeaChange International December 2012 - September 2014
Cisco Systems December 2011 - December 2012
Volicon July 2010 - November 2011
Volicon July 2009 - July 2010
Monster February 2008 - July 2009
Avid Technology June 2006 - January 2008
Avid Technology January 2004 - June 2006
Pinnacle Systems (acquired by Avid Technology) July 2001 - December 2002
Pinnacle Systems July 2000 - July 2001
Skills
Product Management, Product Marketing, Digital Video, Competitive Analysis, Digital Media, Strategic Partnerships, Video, Product Development, Go-to-market Strategy, Start-ups, Marketing Strategy, IPTV, Management, Mobile Devices, Broadcast, Streaming Media, SaaS, VOD, Product Launch, Agile Methodologies, Strategy, Sales Enablement, Marketing, Advertising, Channel Partners, Cloud Computing, Sales, Enterprise Software, Alliance Marketing, Channel, SEO, Marketing Management, Digital Asset Management, Lead Generation, Multi-channel Marketing, CRM, Success Stories, Audience Measurement, Video Analytics, Social Media Marketing, Demand Generation, Consumer Electronics, Web Analytics, Leadership, IOT, Cross-functional Team...
Education
University of Massachusetts Lowell 2005 — 2008
MBA
University of Massachusetts, Amherst 1988 — 1992
Bachelor’s Degree
Steve Crow Steve Crow's Genesys Experience January 2013 - Present
Job Federal Account Executive at Genesys #1 in Customer Experience (Cx) Software
Industry Information Technology and Services
Experience
Genesys January 2013 - Present
MiserWare, Inc. October 2011 - January 2013
Community Coalition for Haiti (CCH) February 2010 - July 2010
First Data Corporation September 2008 - February 2010
Avaya Inc. December 2005 - March 2008
Convergys Corp. October 2000 - October 2005
Lucent Technologies/Avaya Inc./Octel Inc. September 1989 - March 2000
Nortel Inc. October 1981 - September 1989
Skills
Salesforce.com, MS Office Suite, Visio, SaaS, Telecommunications, IVR, Consultative Selling, Call Center, New Business Development, Account Management, Solution Selling, Contract Negotiations, Team Building, Call Centers, Business Development, Enterprise Software, Selling, Strategy, CRM, Management, Proposal Writing, Direct Sales, Microsoft Office, Contract Negotiation, Channel Partners, Program Management, Integration, Sales
Education
University of Maryland College Park 1974 — 1977
BS, Finanace and Marketing
Genesys January 2013 - Present
MiserWare, Inc. October 2011 - January 2013
Community Coalition for Haiti (CCH) February 2010 - July 2010
First Data Corporation September 2008 - February 2010
Avaya Inc. December 2005 - March 2008
Convergys Corp. October 2000 - October 2005
Lucent Technologies/Avaya Inc./Octel Inc. September 1989 - March 2000
Nortel Inc. October 1981 - September 1989
Skills
Salesforce.com, MS Office Suite, Visio, SaaS, Telecommunications, IVR, Consultative Selling, Call Center, New Business Development, Account Management, Solution Selling, Contract Negotiations, Team Building, Call Centers, Business Development, Enterprise Software, Selling, Strategy, CRM, Management, Proposal Writing, Direct Sales, Microsoft Office, Contract Negotiation, Channel Partners, Program Management, Integration, Sales
Education
University of Maryland College Park 1974 — 1977
BS, Finanace and Marketing
Gregory Sensibaugh Gregory Sensibaugh's Genesys Experience October 2014 - February 2015
Job Data Analyst
Industry Information Technology and Services
Experience
Genesys October 2014 - February 2015
Teachscape January 2014 - October 2014
Riverbed Technology August 2012 - March 2013
Riverbed Technology August 2007 - August 2012
Ryder System, Inc. August 2006 - July 2007
Sam's Club October 1999 - July 2006
Skills
Networking, Microsoft Excel, Cloud Computing, Salesforce.com, SaaS, Microsoft Office, Oracle, Forecasting, Sales Operations, CRM, Oracle Applications, Telecommunications, Reporting & Analysis, Project Management, Management, Account Management, Customer Service, Enterprise Software, Sales, Solution Selling
Education
University of Florida
Bachelor of Science (BS), Business Administration, Management and Operations
Genesys October 2014 - February 2015
Teachscape January 2014 - October 2014
Riverbed Technology August 2012 - March 2013
Riverbed Technology August 2007 - August 2012
Ryder System, Inc. August 2006 - July 2007
Sam's Club October 1999 - July 2006
Skills
Networking, Microsoft Excel, Cloud Computing, Salesforce.com, SaaS, Microsoft Office, Oracle, Forecasting, Sales Operations, CRM, Oracle Applications, Telecommunications, Reporting & Analysis, Project Management, Management, Account Management, Customer Service, Enterprise Software, Sales, Solution Selling
Education
University of Florida
Bachelor of Science (BS), Business Administration, Management and Operations
Daniele Lea's Genesys Experience 1997 - 1999
Job Executive Director, AIESEC Life
Industry Nonprofit Organization Management
Experience
AIESEC Life August 2015 - Present
Enterprise Integration Group, Inc September 2007 - July 2015
Enterprise Integration Group, Inc December 2001 - July 2015
Genesys 1997 - 1999
Skills
IVR, Product Management, Professional Services, Mobile Devices, Integration, Management, Usability Testing, Call Centers, CRM, Strategy, Solution Selling, Account Management, Strategic Planning, Event Planning, Leadership, Leadership Development, Nonprofits
Education
University of Colorado Boulder - Leeds School of Business 1988 — 1992
B.S., International Business
AIESEC Life August 2015 - Present
Enterprise Integration Group, Inc September 2007 - July 2015
Enterprise Integration Group, Inc December 2001 - July 2015
Genesys 1997 - 1999
Skills
IVR, Product Management, Professional Services, Mobile Devices, Integration, Management, Usability Testing, Call Centers, CRM, Strategy, Solution Selling, Account Management, Strategic Planning, Event Planning, Leadership, Leadership Development, Nonprofits
Education
University of Colorado Boulder - Leeds School of Business 1988 — 1992
B.S., International Business
Bradley Baumunk Bradley Baumunk's Genesys Experience August 2012 - August 2013
Job Versatile Customer Care Executive
Industry Consumer Services
Experience
Robert C. Davis and Associates March 2015 - Present
Robert C. Davis and Associates January 2014 - Present
Genesys August 2012 - August 2013
Genesys August 2011 - July 2012
B Baumunk and Associates February 2010 - September 2011
Farmers Insurance October 2007 - April 2010
NARS May 2007 - October 2007
EchoStar October 2005 - April 2007
Advantage Services Group May 2005 - October 2005
Marlin Logistics and ContactNet March 2004 - May 2005
Skills
Forecasting, Performance Management, Call Center, Customer Service, Insurance, Workforce Management, Customer Relations, Process Improvement, Strategic Planning, Team Building, Change Management, Coaching, Sales Management, Budgeting, Customer Experience, Operations Management, IVR, Outsourcing, Customer Satisfaction, Budgets, Call Centers, Marketing, Strategy, BPO, Telecommunications, Contact Centers, Enterprise Software, Management, Product Management, Leadership, Sales Operations, CRM, Business Development, Sales Process, Customer Retention, Project Management, Sales, Business Process, Selling, Inbound Marketing, Vendor Management, Entrepreneurship, SaaS, Solution Selling, Mergers & Acquisitions, Cross-functional Team..., Start-ups, ERP, Salesforce.com
Education
University of Missouri - Columbia 1986 — 1990
BSBA, Finance
Robert C. Davis and Associates March 2015 - Present
Robert C. Davis and Associates January 2014 - Present
Genesys August 2012 - August 2013
Genesys August 2011 - July 2012
B Baumunk and Associates February 2010 - September 2011
Farmers Insurance October 2007 - April 2010
NARS May 2007 - October 2007
EchoStar October 2005 - April 2007
Advantage Services Group May 2005 - October 2005
Marlin Logistics and ContactNet March 2004 - May 2005
Skills
Forecasting, Performance Management, Call Center, Customer Service, Insurance, Workforce Management, Customer Relations, Process Improvement, Strategic Planning, Team Building, Change Management, Coaching, Sales Management, Budgeting, Customer Experience, Operations Management, IVR, Outsourcing, Customer Satisfaction, Budgets, Call Centers, Marketing, Strategy, BPO, Telecommunications, Contact Centers, Enterprise Software, Management, Product Management, Leadership, Sales Operations, CRM, Business Development, Sales Process, Customer Retention, Project Management, Sales, Business Process, Selling, Inbound Marketing, Vendor Management, Entrepreneurship, SaaS, Solution Selling, Mergers & Acquisitions, Cross-functional Team..., Start-ups, ERP, Salesforce.com
Education
University of Missouri - Columbia 1986 — 1990
BSBA, Finance
Brian Bischoff Brian Bischoff's Genesys Experience January 2014 - Present
Job Global VP Genesys Cloud Solutions
Industry Computer Software
Experience
Genesys January 2014 - Present
Genesys January 2012 - December 2013
Alcatel-Lucent January 2010 - December 2011
Genesys Telecommunications Laboratories May 2004 - 2010
Telera October 2000 - April 2003
AT&T June 1985 - September 2000
Skills
SaaS, Enterprise Software, Cloud Computing, Product Management, Management, Go-to-market Strategy, New Business Development, Solution Selling, Contact Centers, Call Center, Professional Services, Start-ups, CRM, Telecommunications, Strategy, Business Development, Call Centers, Sales Management, Managed Services, Leadership
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1999 — 1999
certificate
University of Richmond - Robins School of Business 1987 — 1989
MBA
University of Richmond 1981 — 1985
BS/BA
Genesys January 2014 - Present
Genesys January 2012 - December 2013
Alcatel-Lucent January 2010 - December 2011
Genesys Telecommunications Laboratories May 2004 - 2010
Telera October 2000 - April 2003
AT&T June 1985 - September 2000
Skills
SaaS, Enterprise Software, Cloud Computing, Product Management, Management, Go-to-market Strategy, New Business Development, Solution Selling, Contact Centers, Call Center, Professional Services, Start-ups, CRM, Telecommunications, Strategy, Business Development, Call Centers, Sales Management, Managed Services, Leadership
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1999 — 1999
certificate
University of Richmond - Robins School of Business 1987 — 1989
MBA
University of Richmond 1981 — 1985
BS/BA
Megan Eunpu Megan Eunpu's Genesys Experience September 2015 - Present
Job Federal Account Executive at Genesys
Industry Computer Software
Experience
Genesys September 2015 - Present
Genesys February 2015 - September 2015
Level 3 Communications October 2011 - February 2015
Global Crossing July 2011 - October 2011
Cogent Communications December 2008 - June 2011
Dixie Homecrafters September 2008 - November 2008
Octagon January 2008 - July 2008
RedPeg Marketing February 2007 - February 2007
Nike December 2004 - January 2005
Skills
Security, VoIP, Data Center, New Business Development, Salesforce.com, Solution Selling, Cloud Computing, Account Management, Direct Sales, Marketing, Co-location
Education
University of South Carolina - The Moore School of Business 2003 — 2007
BS, Marketing
Genesys September 2015 - Present
Genesys February 2015 - September 2015
Level 3 Communications October 2011 - February 2015
Global Crossing July 2011 - October 2011
Cogent Communications December 2008 - June 2011
Dixie Homecrafters September 2008 - November 2008
Octagon January 2008 - July 2008
RedPeg Marketing February 2007 - February 2007
Nike December 2004 - January 2005
Skills
Security, VoIP, Data Center, New Business Development, Salesforce.com, Solution Selling, Cloud Computing, Account Management, Direct Sales, Marketing, Co-location
Education
University of South Carolina - The Moore School of Business 2003 — 2007
BS, Marketing
Janelle Mertens's Genesys Experience June 2014 - Present
Job Global Sales Operations Manager (PRM) at Genesys
Industry Computer Software
Experience
Genesys June 2014 - Present
Oracle August 2013 - June 2014
Oracle June 2012 - August 2013
Infor August 2011 - June 2012
Enterprise Rent-A-Car December 2010 - August 2011
Sodexo August 2009 - January 2010
Skills
Sales Management, Microsoft Office, Event Management, Salesforce.com, Cold Calling, Lead Generation, SaaS, Sales, Sales Process, Account Management, CRM, New Business Development, Customer Service, Solution Selling, Marketing, Direct Sales, Business Development, Sales Presentations, Team Leadership, B2B, Marketing Strategy, Team Building, Strategic Planning, Sales Operations, Training, Management, Market Research, Product Management, Leadership, Entrepreneurship, ERP
Education
University of Minnesota-Twin Cities 2005 — 2009
Bachelor or Arts, Law of Criminology and Deviance
Genesys June 2014 - Present
Oracle August 2013 - June 2014
Oracle June 2012 - August 2013
Infor August 2011 - June 2012
Enterprise Rent-A-Car December 2010 - August 2011
Sodexo August 2009 - January 2010
Skills
Sales Management, Microsoft Office, Event Management, Salesforce.com, Cold Calling, Lead Generation, SaaS, Sales, Sales Process, Account Management, CRM, New Business Development, Customer Service, Solution Selling, Marketing, Direct Sales, Business Development, Sales Presentations, Team Leadership, B2B, Marketing Strategy, Team Building, Strategic Planning, Sales Operations, Training, Management, Market Research, Product Management, Leadership, Entrepreneurship, ERP
Education
University of Minnesota-Twin Cities 2005 — 2009
Bachelor or Arts, Law of Criminology and Deviance
Danette White Danette White's Genesys Experience June 2014 - Present
Job Senior Project Manager at Genesys
Industry Information Technology and Services
Experience
Genesys June 2014 - Present
Contact Solutions May 2007 - May 2014
Convergys August 2005 - February 2006
Sprint Nextel June 1997 - August 2005
Skills
Vendor Management, IVR, Telecommunications, Call Center, PMP, Change Management, Integration, Managed Services, VoIP, Visio, Cross-functional Team..., Process Improvement, Wireless, Program Management, Business Analysis, Team Leadership, Software Project..., Project Management, Software Development, PMO, SDLC, Cloud Computing
Education
University of Missouri-Kansas City 1995 — 1999
Bachelor of Liberal Arts, Liberal Arts
Genesys June 2014 - Present
Contact Solutions May 2007 - May 2014
Convergys August 2005 - February 2006
Sprint Nextel June 1997 - August 2005
Skills
Vendor Management, IVR, Telecommunications, Call Center, PMP, Change Management, Integration, Managed Services, VoIP, Visio, Cross-functional Team..., Process Improvement, Wireless, Program Management, Business Analysis, Team Leadership, Software Project..., Project Management, Software Development, PMO, SDLC, Cloud Computing
Education
University of Missouri-Kansas City 1995 — 1999
Bachelor of Liberal Arts, Liberal Arts
Tom Pastore Tom Pastore's Genesys Experience April 2014 - December 2014
Job Major Account Manager at Noble Systems
Industry Telecommunications
Experience
Noble Systems January 2015 - Present
Genesys April 2014 - December 2014
Windstream July 2013 - April 2014
Avaya 2009 - June 2013
Nortel January 2009 - December 2009
Nortel Networks September 2003 - January 2009
Nortel Networks October 1999 - September 2003
Nortel Networks March 1994 - October 1999
Nortel Networks February 1991 - March 1994
Nortel Networks June 1989 - February 1991
Skills
Channel, Unified Communications, VoIP, Contact Centers, Avaya, Solution Selling, Telephony, Go-to-market Strategy, Selling, Enterprise Software, Leadership, MPLS, Networking, Call Centers, Video Conferencing, SIP, Sales, SIP Trunking, Sales Operations, Channel Partners, Telecommunications, Wireless, Professional Services, IP, Direct Sales, Sales Process, Managed Services, Hosted Services, Cloud Computing, Co-location, WAN, SaaS, Sales Engineering, Ethernet, IVR, Unified Messaging, Cisco Technologies, ACD, Avaya Technologies
Education
University of Denver - Daniels College of Business
MBA
Western State Colorado University
BA, Business Aministration - Minor in English
Noble Systems January 2015 - Present
Genesys April 2014 - December 2014
Windstream July 2013 - April 2014
Avaya 2009 - June 2013
Nortel January 2009 - December 2009
Nortel Networks September 2003 - January 2009
Nortel Networks October 1999 - September 2003
Nortel Networks March 1994 - October 1999
Nortel Networks February 1991 - March 1994
Nortel Networks June 1989 - February 1991
Skills
Channel, Unified Communications, VoIP, Contact Centers, Avaya, Solution Selling, Telephony, Go-to-market Strategy, Selling, Enterprise Software, Leadership, MPLS, Networking, Call Centers, Video Conferencing, SIP, Sales, SIP Trunking, Sales Operations, Channel Partners, Telecommunications, Wireless, Professional Services, IP, Direct Sales, Sales Process, Managed Services, Hosted Services, Cloud Computing, Co-location, WAN, SaaS, Sales Engineering, Ethernet, IVR, Unified Messaging, Cisco Technologies, ACD, Avaya Technologies
Education
University of Denver - Daniels College of Business
MBA
Western State Colorado University
BA, Business Aministration - Minor in English
Asher Bramwell's Genesys Experience November 2014 - Present
Job Senior Provisioning Engineer at Genesys
Industry Information Technology and Services
Experience
Genesys November 2014 - Present
Genesys March 2014 - October 2014
Genesys February 2012 - March 2014
Agility CIS Ltd January 2011 - May 2011
Skills
Genesys, Professional Services, Java, Genesys iWD, Genesys Proactive..., Genesys Framework, Software Development, Software Engineering, Linux, AJAX, Objective-C, C, JavaScript, SQL Server 2000-2008, HTML5, HTML, CSS, Web Design, SQL, PHP, Telecommunications, Databases, XML, Requirements Analysis, Visual Studio, .NET, Web Services, C#
Education
University of Otago
BSc, Computer Science
Genesys November 2014 - Present
Genesys March 2014 - October 2014
Genesys February 2012 - March 2014
Agility CIS Ltd January 2011 - May 2011
Skills
Genesys, Professional Services, Java, Genesys iWD, Genesys Proactive..., Genesys Framework, Software Development, Software Engineering, Linux, AJAX, Objective-C, C, JavaScript, SQL Server 2000-2008, HTML5, HTML, CSS, Web Design, SQL, PHP, Telecommunications, Databases, XML, Requirements Analysis, Visual Studio, .NET, Web Services, C#
Education
University of Otago
BSc, Computer Science
Andrew Huffman's Genesys Experience August 2015 - Present
Job Director, Strategic Channels at Genesys
Industry Computer Software
Experience
Genesys August 2015 - Present
Genesys August 2014 - Present
Damballa February 2013 - May 2014
xMatters, inc April 2011 - January 2013
xMatters (formerly AlarmPoint Systems) November 2009 - April 2012
Hewlett-Packard 2008 - 2010
HP Software 2005 - 2009
Mercury 2003 - 2005
Kintana 2000 - 2003
Ernst & Young 1996 - 1997
Education
University of Mount Union 1992 — 1996
BS, Computer Science
Genesys August 2015 - Present
Genesys August 2014 - Present
Damballa February 2013 - May 2014
xMatters, inc April 2011 - January 2013
xMatters (formerly AlarmPoint Systems) November 2009 - April 2012
Hewlett-Packard 2008 - 2010
HP Software 2005 - 2009
Mercury 2003 - 2005
Kintana 2000 - 2003
Ernst & Young 1996 - 1997
Education
University of Mount Union 1992 — 1996
BS, Computer Science
Dan Fish Dan Fish's Genesys Experience August 2014 - Present
Job Director of Premier Professional Services at Genesys
Industry Computer Software
Experience
Genesys August 2014 - Present
Genesys Telecommunications 2004 - Present
Genesys November 2004 - August 2008
Dell 2001 - 2004
MCI Communications 1996 - 2001
MCI WorldCom 1991 - 2001
MCI Worldcom - Austin, Texas 1991 - 2001
Skills
Project Management, Account Management, Managed Services, Team Management, CRM, Management, Pre-sales, CTI, Professional Services, Process Improvement, Business Intelligence, Salesforce.com, Avaya, Genesys, Call Centers, SaaS, Product Management, Sales Management, Outsourcing, Human Resources, Unified Communications, Cloud Computing, Telecommunications, Vendor Management, Requirements Analysis, Cross-functional Team..., Channel Partners, IVR, VoIP, Partner Management, Data Center, Business Development, Sales Operations, Customer Experience, Telephony, Enterprise Software, Strategic Partnerships, Solution Architecture, Direct Sales, Software Development, Business Analysis, Go-to-market Strategy, Team Leadership, Integration, SIP, Program Management, Software Project..., Strategy, Contact Centers, Solution Selling
Education
University of Iowa 1986 — 1990
Genesys August 2014 - Present
Genesys Telecommunications 2004 - Present
Genesys November 2004 - August 2008
Dell 2001 - 2004
MCI Communications 1996 - 2001
MCI WorldCom 1991 - 2001
MCI Worldcom - Austin, Texas 1991 - 2001
Skills
Project Management, Account Management, Managed Services, Team Management, CRM, Management, Pre-sales, CTI, Professional Services, Process Improvement, Business Intelligence, Salesforce.com, Avaya, Genesys, Call Centers, SaaS, Product Management, Sales Management, Outsourcing, Human Resources, Unified Communications, Cloud Computing, Telecommunications, Vendor Management, Requirements Analysis, Cross-functional Team..., Channel Partners, IVR, VoIP, Partner Management, Data Center, Business Development, Sales Operations, Customer Experience, Telephony, Enterprise Software, Strategic Partnerships, Solution Architecture, Direct Sales, Software Development, Business Analysis, Go-to-market Strategy, Team Leadership, Integration, SIP, Program Management, Software Project..., Strategy, Contact Centers, Solution Selling
Education
University of Iowa 1986 — 1990
Cris Bjelajac Cris Bjelajac's Genesys Experience March 2014 - Present
Job Senior Director Corporate Transformation at Genesys
Industry Telecommunications
Experience
Genesys March 2014 - Present
Genesys - SoundBite Communications December 2010 - February 2014
SoundBite Communications February 2009 - March 2010
SoundBite Communications July 2006 - February 2009
SoundBite Communications December 2003 - September 2006
Zed July 2000 - September 2001
StudentUniverse.com February 2000 - July 2000
FreeScholarships.com August 1999 - February 2000
Skills
Tableau, Sales Engineering, Negotiation, Public Speaking, Risk Management..., Channel, Start-ups, PowerPoint, Marketing Communications, Writing, Salesforce.com, Cloud Computing, Multi-channel Marketing, Sales Support, Software Project..., Product Development, Product Management, Product Marketing, Product Strategy, Strategic Partnerships, Strategy Development, Business Intelligence, Strategy, Channel Partners, Sales Operations, Mobile Devices, Wireless, CRM, Integration, Program Management, Management, Outsourcing, Cross-functional Team..., SaaS, Online Marketing, Sales Process
Education
University of Florida 1985 — 1995
BS
Pine Crest School 1972 — 1985
Genesys March 2014 - Present
Genesys - SoundBite Communications December 2010 - February 2014
SoundBite Communications February 2009 - March 2010
SoundBite Communications July 2006 - February 2009
SoundBite Communications December 2003 - September 2006
Zed July 2000 - September 2001
StudentUniverse.com February 2000 - July 2000
FreeScholarships.com August 1999 - February 2000
Skills
Tableau, Sales Engineering, Negotiation, Public Speaking, Risk Management..., Channel, Start-ups, PowerPoint, Marketing Communications, Writing, Salesforce.com, Cloud Computing, Multi-channel Marketing, Sales Support, Software Project..., Product Development, Product Management, Product Marketing, Product Strategy, Strategic Partnerships, Strategy Development, Business Intelligence, Strategy, Channel Partners, Sales Operations, Mobile Devices, Wireless, CRM, Integration, Program Management, Management, Outsourcing, Cross-functional Team..., SaaS, Online Marketing, Sales Process
Education
University of Florida 1985 — 1995
BS
Pine Crest School 1972 — 1985
Susan Deady, GPHR Susan Deady, GPHR's Genesys Experience 2008 - 2010
Job Worldwide Head of HR at [24]7
Industry Human Resources
Experience
[24]7 August 2014 - Present
HR Going Global 2011 - Present
Genentech August 2012 - February 2013
Novartis November 2011 - July 2012
Genentech June 2011 - November 2011
Genesys 2008 - 2010
Genesys 2007 - 2008
Yahoo! Inc. 2000 - 2006
ClubCorp 1988 - 2000
Skills
Global HR, Intercultural..., Performance Management, HR Strategy, Talent Development, Employee Relations, Organizational..., Mediation, Budget Management, Succession Planning, Talent Management, HR Consulting, Executive Coaching, Employee Engagement, EEO, M&A experience, Personnel Management, Human Resources, Workforce Planning, Management, Budgets, Mergers & Acquisitions, Strategy, Organizational..., Management Development, Strategic Planning, Team Building, Recruiting, Leadership Development, Coaching, Talent Acquisition, Change Management, Employee Benefits, Consulting, Program Management, Training, Business Development, Organizational Design, Onboarding, Internal Communications, HRIS, Interviews, Applicant Tracking...
Education
University of Massachusetts, Amherst
Bachelor of Arts (B.A.)
[24]7 August 2014 - Present
HR Going Global 2011 - Present
Genentech August 2012 - February 2013
Novartis November 2011 - July 2012
Genentech June 2011 - November 2011
Genesys 2008 - 2010
Genesys 2007 - 2008
Yahoo! Inc. 2000 - 2006
ClubCorp 1988 - 2000
Skills
Global HR, Intercultural..., Performance Management, HR Strategy, Talent Development, Employee Relations, Organizational..., Mediation, Budget Management, Succession Planning, Talent Management, HR Consulting, Executive Coaching, Employee Engagement, EEO, M&A experience, Personnel Management, Human Resources, Workforce Planning, Management, Budgets, Mergers & Acquisitions, Strategy, Organizational..., Management Development, Strategic Planning, Team Building, Recruiting, Leadership Development, Coaching, Talent Acquisition, Change Management, Employee Benefits, Consulting, Program Management, Training, Business Development, Organizational Design, Onboarding, Internal Communications, HRIS, Interviews, Applicant Tracking...
Education
University of Massachusetts, Amherst
Bachelor of Arts (B.A.)
Bradley Krug Bradley Krug's Genesys Experience April 2013 - Present
Job Offer Manager at Genesys
Industry Computer Software
Experience
Genesys April 2013 - Present
Genesys Telecommunications Lab August 2012 - March 2013
Genesys Telecommunications Lab October 2011 - July 2012
Genesys Telecommunications Lab October 2006 - September 2011
Genesys Telecommunications Lab February 2003 - October 2006
Getronics /DigitalNet Government Solutions February 2002 - January 2003
Pegasystems Inc November 2000 - November 2001
MCI Worldcom Telecommunications February 1998 - November 2000
The Maxim Group, Colorado Springs January 1997 - March 1998
GTE Government Systems February 1988 - January 1997
Skills
CTI, Oracle, Account Management, IVR, SaaS, Enterprise Software, Solution Architecture, Pre-sales, Cloud Computing, Sales Engineering, Integration, Professional Services, Management, SIP, CRM, Managed Services, Unified Communications, IP, Telecommunications, Genesys, Call Centers, Product Management, Requirements Analysis, Customer Experience, Architecture, Contact Centers, Databases, Solaris, Strategy, Software Project..., Channel Partners, Business Analysis, Testing, Routing, Software Development, VoIP, Solution Selling, Go-to-market Strategy, Telephony, Consulting, Project Management
Education
University of New Hampshire 1977 — 1981
BS, Mechanical Engineering
Genesys April 2013 - Present
Genesys Telecommunications Lab August 2012 - March 2013
Genesys Telecommunications Lab October 2011 - July 2012
Genesys Telecommunications Lab October 2006 - September 2011
Genesys Telecommunications Lab February 2003 - October 2006
Getronics /DigitalNet Government Solutions February 2002 - January 2003
Pegasystems Inc November 2000 - November 2001
MCI Worldcom Telecommunications February 1998 - November 2000
The Maxim Group, Colorado Springs January 1997 - March 1998
GTE Government Systems February 1988 - January 1997
Skills
CTI, Oracle, Account Management, IVR, SaaS, Enterprise Software, Solution Architecture, Pre-sales, Cloud Computing, Sales Engineering, Integration, Professional Services, Management, SIP, CRM, Managed Services, Unified Communications, IP, Telecommunications, Genesys, Call Centers, Product Management, Requirements Analysis, Customer Experience, Architecture, Contact Centers, Databases, Solaris, Strategy, Software Project..., Channel Partners, Business Analysis, Testing, Routing, Software Development, VoIP, Solution Selling, Go-to-market Strategy, Telephony, Consulting, Project Management
Education
University of New Hampshire 1977 — 1981
BS, Mechanical Engineering
Marzieh Savoj, PMP, ITIL's Genesys Experience October 2013 - Present
Job Sr. Principal PS Consultant at Genesys
Industry Computer Software
Experience
Genesys October 2013 - Present
Savoj Enterprises, Inc. October 2012 - October 2013
Performance Technology Partners December 2011 - January 2013
Automobile Club of Southern California January 2011 - December 2011
ESRI February 2009 - February 2011
LendingTree 2006 - 2009
Capital Group 2006 - 2006
CNG Travel 2003 - 2006
Deqo Solutions 2002 - 2003
eLive 1999 - 2002
Skills
ITIL, Software Solution..., Software Development, PMP, Project Management, SDLC, .NET, C# 4.0, VB.NET, C/C++, Java, WPF, WCF, LINQ, ASP.NET MVC, jQuery, AJAX, JavaScript, Python, Call Center, Genesys, Telecommunications, Telephony, SIP, IVR, Avaya, MVC Architecture, MVVM, MS SQL, TFS, Integration, Microsoft SQL Server, CTI, VoIP, 24x7 Production Support, UML, Softphone, Web Development, Agile Methodologies, Waterfall, Scrum, JAD, Focus Groups, Call Centers, CRM, Solution Architecture, C#, Cloud Computing, Enterprise Architecture, IT Management
Education
University of Southern California 1988 — 1990
MS, Electrical Engineering
University of Southern California 1985 — 1988
BS, Electrical Engineering
Genesys October 2013 - Present
Savoj Enterprises, Inc. October 2012 - October 2013
Performance Technology Partners December 2011 - January 2013
Automobile Club of Southern California January 2011 - December 2011
ESRI February 2009 - February 2011
LendingTree 2006 - 2009
Capital Group 2006 - 2006
CNG Travel 2003 - 2006
Deqo Solutions 2002 - 2003
eLive 1999 - 2002
Skills
ITIL, Software Solution..., Software Development, PMP, Project Management, SDLC, .NET, C# 4.0, VB.NET, C/C++, Java, WPF, WCF, LINQ, ASP.NET MVC, jQuery, AJAX, JavaScript, Python, Call Center, Genesys, Telecommunications, Telephony, SIP, IVR, Avaya, MVC Architecture, MVVM, MS SQL, TFS, Integration, Microsoft SQL Server, CTI, VoIP, 24x7 Production Support, UML, Softphone, Web Development, Agile Methodologies, Waterfall, Scrum, JAD, Focus Groups, Call Centers, CRM, Solution Architecture, C#, Cloud Computing, Enterprise Architecture, IT Management
Education
University of Southern California 1988 — 1990
MS, Electrical Engineering
University of Southern California 1985 — 1988
BS, Electrical Engineering
Jaclyn Gaudioso-Radvany's Genesys Experience April 2014 - Present
Job Marketing Specialist at Genesys
Industry Marketing and Advertising
Experience
Genesys April 2014 - Present
University of North Carolina at Chapel Hill August 2013 - December 2013
University of North Carolina at Chapel Hill August 2009 - May 2013
CBS Corporation May 2012 - December 2012
NCAA August 2012 - November 2012
Jersey Mike's Subs June 2011 - August 2011
Skills
Social Media, Salesforce.com, New Media, Photoshop, Final Cut Pro, Microsoft Office, Customer Service
Education
University of North Carolina at Chapel Hill 2009 — 2013
Communication Studies, Media Studies and Production, Senior
Stuart Country Day School of the Sacred Heart 2005 — 2009
Genesys April 2014 - Present
University of North Carolina at Chapel Hill August 2013 - December 2013
University of North Carolina at Chapel Hill August 2009 - May 2013
CBS Corporation May 2012 - December 2012
NCAA August 2012 - November 2012
Jersey Mike's Subs June 2011 - August 2011
Skills
Social Media, Salesforce.com, New Media, Photoshop, Final Cut Pro, Microsoft Office, Customer Service
Education
University of North Carolina at Chapel Hill 2009 — 2013
Communication Studies, Media Studies and Production, Senior
Stuart Country Day School of the Sacred Heart 2005 — 2009
Robert Bruno's Genesys Experience January 2014 - Present
Job Product Line Manager at Genesys
Industry Information Technology and Services
Experience
Genesys January 2014 - Present
Genesys Telecommunications January 2006 - January 2014
Infogain October 2003 - April 2005
Blue Pumpkin Software, Witness Systems 1998 - 2003
Precision Response Corporation 1995 - 1998
Skills
IVR, Genesys, Call Center, Workforce Management, VoIP, SIP, Telephony, Speech Technology, Outbound, Data Warehousing, Inbound Marketing, Call Centers, Pre-sales, Enterprise Software, ACD, Professional Services, Management, Avaya, Enterprise Architecture, Contact Centers, Unified Communications, Business Analysis, CRM, System Deployment, Solution Architecture, CTI, Project Management, Training, Integration, Speech Recognition, Customer Experience, Product Management, Telecommunications, RFP, Product Marketing, Sales Engineering, Information Technology, Business Process, Outsourcing, Business Intelligence, Consulting
Education
University of Miami - School of Business 1999 — 2001
Business Administration, Finance, Marketing
University of Florida 1993 — 1995
Finance
Genesys January 2014 - Present
Genesys Telecommunications January 2006 - January 2014
Infogain October 2003 - April 2005
Blue Pumpkin Software, Witness Systems 1998 - 2003
Precision Response Corporation 1995 - 1998
Skills
IVR, Genesys, Call Center, Workforce Management, VoIP, SIP, Telephony, Speech Technology, Outbound, Data Warehousing, Inbound Marketing, Call Centers, Pre-sales, Enterprise Software, ACD, Professional Services, Management, Avaya, Enterprise Architecture, Contact Centers, Unified Communications, Business Analysis, CRM, System Deployment, Solution Architecture, CTI, Project Management, Training, Integration, Speech Recognition, Customer Experience, Product Management, Telecommunications, RFP, Product Marketing, Sales Engineering, Information Technology, Business Process, Outsourcing, Business Intelligence, Consulting
Education
University of Miami - School of Business 1999 — 2001
Business Administration, Finance, Marketing
University of Florida 1993 — 1995
Finance
Lindsay Frazier's Genesys Experience January 2015 - Present
Job Director of Outbound Engagement Offer Management
Industry Telecommunications
Experience
Genesys January 2015 - Present
Genesys SoundBite Communications February 2012 - January 2015
2ergo group plc February 2010 - February 2012
2ergo October 2007 - February 2010
Handango May 2007 - September 2007
Handango April 2006 - May 2007
Handango January 2005 - April 2006
Handango May 2000 - January 2005
Q Investments July 1999 - May 2000
Skills
Mobile Marketing, Product Marketing, Marketing Strategy, Marketing Management, Product Management, Sales Enablement, Pre-Sales Consulting, Solutions Marketing, E-commerce, Mobile Applications, Marketing, Mobile Technology, Mobile Internet, Strategy, Digital Marketing, Business Development, B2B, Email Marketing, Marketing Communications, Strategic Partnerships, Leadership, Management, Analytics, Go-to-market Strategy
Education
University of Richmond - Robins School of Business 1995 — 1999
BSBA
Arlington Heights HS 1992 — 1995
Genesys January 2015 - Present
Genesys SoundBite Communications February 2012 - January 2015
2ergo group plc February 2010 - February 2012
2ergo October 2007 - February 2010
Handango May 2007 - September 2007
Handango April 2006 - May 2007
Handango January 2005 - April 2006
Handango May 2000 - January 2005
Q Investments July 1999 - May 2000
Skills
Mobile Marketing, Product Marketing, Marketing Strategy, Marketing Management, Product Management, Sales Enablement, Pre-Sales Consulting, Solutions Marketing, E-commerce, Mobile Applications, Marketing, Mobile Technology, Mobile Internet, Strategy, Digital Marketing, Business Development, B2B, Email Marketing, Marketing Communications, Strategic Partnerships, Leadership, Management, Analytics, Go-to-market Strategy
Education
University of Richmond - Robins School of Business 1995 — 1999
BSBA
Arlington Heights HS 1992 — 1995
Michelle Suski's Genesys Experience 1997 - 2000
Job Physical Therapist, Center Manager, Select Medical Corporation
Industry Hospital & Health Care
Experience
Select Physical Therapy 2004 - Present
Advanced Physical Therapy Center 2001 - 2004
Genesys 1997 - 2000
Education
University of Michigan 1991 — 1997
University of Michigan-Flint 1991 — 1997
MPT, Physical Therapy
Select Physical Therapy 2004 - Present
Advanced Physical Therapy Center 2001 - 2004
Genesys 1997 - 2000
Education
University of Michigan 1991 — 1997
University of Michigan-Flint 1991 — 1997
MPT, Physical Therapy
Sharda Divekar, PMP's Genesys Experience July 2013 - Present
Job Senior Manager, Professional Services at Genesys
Industry Telecommunications
Experience
Genesys July 2013 - Present
AngelGenesys June 2011 - July 2013
Accuver Americas June 2009 - July 2010
Wireless Logix May 2008 - July 2010
LCC June 2007 - May 2008
Nokia July 2005 - July 2007
Skills
Project Management, CRM, Project Planning, Telecommunications, Consulting, Wireless, Cross-functional Team..., Product Development, Competitive Analysis, Strategy, Business Strategy, Program Management, Requirements Analysis, Software Project..., Product Management, Business Development, Cloud Computing, Integration, Financial Modeling, Software Development, IVR, Vendor Management, RF Engineering, Pre-sales, LTE, SaaS
Education
University of Maryland - Robert H. Smith School of Business 2008 — 2010
MBA, Business Administration and Management, General
University of South Florida 2003 — 2005
M.S.E.E, Wireless Engineering
University of Mumbai 1999 — 2003
B.S, Electronics and Telecommunication
Genesys July 2013 - Present
AngelGenesys June 2011 - July 2013
Accuver Americas June 2009 - July 2010
Wireless Logix May 2008 - July 2010
LCC June 2007 - May 2008
Nokia July 2005 - July 2007
Skills
Project Management, CRM, Project Planning, Telecommunications, Consulting, Wireless, Cross-functional Team..., Product Development, Competitive Analysis, Strategy, Business Strategy, Program Management, Requirements Analysis, Software Project..., Product Management, Business Development, Cloud Computing, Integration, Financial Modeling, Software Development, IVR, Vendor Management, RF Engineering, Pre-sales, LTE, SaaS
Education
University of Maryland - Robert H. Smith School of Business 2008 — 2010
MBA, Business Administration and Management, General
University of South Florida 2003 — 2005
M.S.E.E, Wireless Engineering
University of Mumbai 1999 — 2003
B.S, Electronics and Telecommunication
William Hand's Genesys Experience August 2014 - Present
Job SaaS Project Manager at Genesys
Industry Information Technology and Services
Experience
Genesys August 2014 - Present
Comcast October 2013 - August 2014
Cox Communications July 2011 - October 2013
National Agents Alliance January 2011 - January 2012
National Agents Aliance January 2011 - January 2012
SinglePoint 2006 - 2009
Verizon Wireless February 2005 - September 2006
Verizon Wireless February 2001 - February 2005
Skills
Account Management, Telecommunications, Leadership, Training, Project Management, New Business Development, Mobile Devices, Strategic Planning, Team Building, Management, Coaching, Personal Development, Project Planning, Motivational Speaking, Business Development, Sales, Strategy, SaaS, CRM, Mentoring, SMS Gateway
Education
Rockwell University 2004 — 2006
M.S., IT Project Management
University of Maryland University College 1995 — 1997
Bachelor of Science (B.S.), Computer and Information Sciences, General
Genesys August 2014 - Present
Comcast October 2013 - August 2014
Cox Communications July 2011 - October 2013
National Agents Alliance January 2011 - January 2012
National Agents Aliance January 2011 - January 2012
SinglePoint 2006 - 2009
Verizon Wireless February 2005 - September 2006
Verizon Wireless February 2001 - February 2005
Skills
Account Management, Telecommunications, Leadership, Training, Project Management, New Business Development, Mobile Devices, Strategic Planning, Team Building, Management, Coaching, Personal Development, Project Planning, Motivational Speaking, Business Development, Sales, Strategy, SaaS, CRM, Mentoring, SMS Gateway
Education
Rockwell University 2004 — 2006
M.S., IT Project Management
University of Maryland University College 1995 — 1997
Bachelor of Science (B.S.), Computer and Information Sciences, General
Mary Ellen Carlson's Genesys Experience June 2015 - Present
Job Sr. Director at Genesys
Industry Telecommunications
Experience
Genesys June 2015 - Present
Genesys January 2011 - July 2012
Genesys 2008 - 2010
Genesys Telecommunications Laboraties 2006 - 2008
Skills
CTI, Telecommunications, Genesys, Telephony, SIP, Quality Assurance, PMO, IP, Contact Centers, Professional Services, Cloud Computing, IVR, Solution Architecture, Product Management, Managed Services, Program Management, VoIP, Service Delivery, Strategy, Pre-sales, Unified Communications, System Deployment, Call Centers, Integration, Mobile Devices, SaaS
Education
University of Denver
Bachelor of Arts (BA), Mathematics and Computer Science
Genesys June 2015 - Present
Genesys January 2011 - July 2012
Genesys 2008 - 2010
Genesys Telecommunications Laboraties 2006 - 2008
Skills
CTI, Telecommunications, Genesys, Telephony, SIP, Quality Assurance, PMO, IP, Contact Centers, Professional Services, Cloud Computing, IVR, Solution Architecture, Product Management, Managed Services, Program Management, VoIP, Service Delivery, Strategy, Pre-sales, Unified Communications, System Deployment, Call Centers, Integration, Mobile Devices, SaaS
Education
University of Denver
Bachelor of Arts (BA), Mathematics and Computer Science
Brian Raynor's Genesys Experience August 2005 - Present
Job Solutions Architect at Genesys
Industry Telecommunications
Experience
Genesys August 2005 - Present
Genesys Telecommunications July 2000 - Present
Genesys 2002 - August 2005
Genesys June 2000 - 2002
NCR Corporation 1998 - June 2000
NCR Corporation 1996 - 1998
NCR Corporation 1994 - 1996
NCR Corporation 1993 - 1994
NCR 1992 - 1993
Savannah River Ecology Lab 1990 - 1992
Skills
VoIP, SIP, Contact Center, Telecommunications, Enterprise Software, Contact Centers, Genesys, CTI, Networking, Professional Services, Telephony, Unified Communications, Call Centers, IVR, Strategy, SaaS, Cloud Computing, Solution Architecture, Pre-sales, Integration, ACD, Architectures
Education
University of South Carolina-Columbia 1992 — 1998
Masters of Science (MS), Computer Science
University of South Carolina-Aiken 1988 — 1992
Bachelors of Science (BS), Math / Computer Science
South Aiken High School 1984 — 1988
Genesys August 2005 - Present
Genesys Telecommunications July 2000 - Present
Genesys 2002 - August 2005
Genesys June 2000 - 2002
NCR Corporation 1998 - June 2000
NCR Corporation 1996 - 1998
NCR Corporation 1994 - 1996
NCR Corporation 1993 - 1994
NCR 1992 - 1993
Savannah River Ecology Lab 1990 - 1992
Skills
VoIP, SIP, Contact Center, Telecommunications, Enterprise Software, Contact Centers, Genesys, CTI, Networking, Professional Services, Telephony, Unified Communications, Call Centers, IVR, Strategy, SaaS, Cloud Computing, Solution Architecture, Pre-sales, Integration, ACD, Architectures
Education
University of South Carolina-Columbia 1992 — 1998
Masters of Science (MS), Computer Science
University of South Carolina-Aiken 1988 — 1992
Bachelors of Science (BS), Math / Computer Science
South Aiken High School 1984 — 1988
James Tedford's Genesys Experience January 2014 - Present
Job Regional Sales Manager at xMatters, inc
Industry Computer Software
Experience
xMatters, inc January 2015 - Present
Genesys January 2014 - Present
HP July 2007 - Present
Hewlett-Packard 2001 - Present
HP Software 2001 - Present
Mercury Interactive 2001 - 2006
IBM Tivoli Software July 1997 - July 2001
Skills
Solution Selling, SaaS, Enterprise Software, Professional Services, Business Alliances, Go-to-market Strategy, Channel Partners, Software Industry, Cloud Computing, Channel, HP, Sales Enablement, Partner Management, Demand Generation, Sales, Pre-sales, Sales Operations, Salesforce.com
Education
University of Houston
BBA, Marketing
xMatters, inc January 2015 - Present
Genesys January 2014 - Present
HP July 2007 - Present
Hewlett-Packard 2001 - Present
HP Software 2001 - Present
Mercury Interactive 2001 - 2006
IBM Tivoli Software July 1997 - July 2001
Skills
Solution Selling, SaaS, Enterprise Software, Professional Services, Business Alliances, Go-to-market Strategy, Channel Partners, Software Industry, Cloud Computing, Channel, HP, Sales Enablement, Partner Management, Demand Generation, Sales, Pre-sales, Sales Operations, Salesforce.com
Education
University of Houston
BBA, Marketing
Mamata Devabhaktuni's Genesys Experience November 2000 - September 2010
Job Senior Software Engineer at Juniper Networks
Industry Computer Software
Experience
Juniper Networks May 2012 - Present
eBay October 2010 - Present
Genesys November 2000 - September 2010
Education
University of Illinois Springfield 1998 — 2000
MS, Computer Science
Juniper Networks May 2012 - Present
eBay October 2010 - Present
Genesys November 2000 - September 2010
Education
University of Illinois Springfield 1998 — 2000
MS, Computer Science
Yan Manevich's Genesys Experience July 2009 - 2011
Job CoFounder and COO at Metadata, Inc
Industry Computer Software
Experience
Metadata, Inc July 2015 - Present
MS Service April 2011 - July 2015
Genesys July 2009 - 2011
Total Immersion 2008 - 2009
Skills
Software Design, C#, Software Engineering, XML, C, Software Development, Project Management, SQL, .NET, Product Development, Cloud Computing, Enterprise Software
Education
University of Haifa 1997 — 2001
Bachelor of Science (BS), Mathematics and Computer Science
Metadata, Inc July 2015 - Present
MS Service April 2011 - July 2015
Genesys July 2009 - 2011
Total Immersion 2008 - 2009
Skills
Software Design, C#, Software Engineering, XML, C, Software Development, Project Management, SQL, .NET, Product Development, Cloud Computing, Enterprise Software
Education
University of Haifa 1997 — 2001
Bachelor of Science (BS), Mathematics and Computer Science
Janet Steinhaus's Genesys Experience January 2008 - Present
Job Account Director at Genesys
Industry Computer Software
Experience
Genesys January 2008 - Present
Citigroup / Citi Cards 2007 - 2007
American Express 2004 - 2007
J.P. Morgan Chase & Co. 2001 - 2004
EAB 2000 - 2001
CHASE 1998 - 2000
AT&T 1996 - 1998
Ed Blank & Associates 1995 - 1996
Ad Methods, Halpern and Eurich 1993 - 1994
Skills
SaaS, Multi-channel Marketing, Salesforce.com, Strategic Partnerships, CRM, Customer Acquisition, Lead Generation, Product Management, Direct Marketing, Solution Selling, Strategy, Analytics, Mobile Marketing, Sales Process, Cloud Computing, Financial Services, B2B, Customer Experience, Marketing Strategy, Professional Services, E-commerce, Demand Generation, Go-to-market Strategy, Account Management, Call Centers, Email Marketing, Mobile Devices, Channel Partners, Direct Sales, Customer Retention, Enterprise Software, Digital Marketing, Product Marketing, Six Sigma
Education
University of Massachusetts, Amherst 1991 — 1993
Bachelor of Arts, Communications
Harborfields High School 1984 — 1988
Genesys January 2008 - Present
Citigroup / Citi Cards 2007 - 2007
American Express 2004 - 2007
J.P. Morgan Chase & Co. 2001 - 2004
EAB 2000 - 2001
CHASE 1998 - 2000
AT&T 1996 - 1998
Ed Blank & Associates 1995 - 1996
Ad Methods, Halpern and Eurich 1993 - 1994
Skills
SaaS, Multi-channel Marketing, Salesforce.com, Strategic Partnerships, CRM, Customer Acquisition, Lead Generation, Product Management, Direct Marketing, Solution Selling, Strategy, Analytics, Mobile Marketing, Sales Process, Cloud Computing, Financial Services, B2B, Customer Experience, Marketing Strategy, Professional Services, E-commerce, Demand Generation, Go-to-market Strategy, Account Management, Call Centers, Email Marketing, Mobile Devices, Channel Partners, Direct Sales, Customer Retention, Enterprise Software, Digital Marketing, Product Marketing, Six Sigma
Education
University of Massachusetts, Amherst 1991 — 1993
Bachelor of Arts, Communications
Harborfields High School 1984 — 1988
Marye Virginia Sanctuary's Genesys Experience September 2013 - Present
Job Senior Account Executive at Genesys
Industry Computer Software
Experience
Genesys September 2013 - Present
Oracle March 2012 - September 2013
RightNow April 2011 - March 2012
RightNow June 2008 - April 2011
Blevins Creative October 2005 - February 2008
Skills
SaaS, Cloud Computing, Enterprise Software, Solution Selling, Professional Services, CRM, Salesforce.com, Lead Generation, Sales Process, Account Management, Demand Generation, Customer Experience, Direct Sales, Sales Enablement, Strategic Partnerships, Marketing Automation, Channel, Business Development, Analytics, Product Management, New Business Development, Business Intelligence, Go-to-market Strategy, Customer Acquisition, Customer Retention, Call Centers
Education
University of North Carolina at Chapel Hill
Bachelor of Arts (BA)
Genesys September 2013 - Present
Oracle March 2012 - September 2013
RightNow April 2011 - March 2012
RightNow June 2008 - April 2011
Blevins Creative October 2005 - February 2008
Skills
SaaS, Cloud Computing, Enterprise Software, Solution Selling, Professional Services, CRM, Salesforce.com, Lead Generation, Sales Process, Account Management, Demand Generation, Customer Experience, Direct Sales, Sales Enablement, Strategic Partnerships, Marketing Automation, Channel, Business Development, Analytics, Product Management, New Business Development, Business Intelligence, Go-to-market Strategy, Customer Acquisition, Customer Retention, Call Centers
Education
University of North Carolina at Chapel Hill
Bachelor of Arts (BA)
Robert Pigott's Genesys Experience August 2011 - February 2013
Job Director, Engineering at Zephyr Health
Industry Computer Software
Experience
Zephyr Health November 2014 - Present
LiveVox February 2013 - October 2014
Genesys August 2011 - February 2013
Genesys July 2008 - July 2011
Genesys January 2007 - June 2008
Genesys June 1999 - December 2006
Skills
SIP, CTI, Integration
Education
University of Iowa
MS, Electrical and Computer Engineering
University of Iowa
BS, Biomedical Engineering
Zephyr Health November 2014 - Present
LiveVox February 2013 - October 2014
Genesys August 2011 - February 2013
Genesys July 2008 - July 2011
Genesys January 2007 - June 2008
Genesys June 1999 - December 2006
Skills
SIP, CTI, Integration
Education
University of Iowa
MS, Electrical and Computer Engineering
University of Iowa
BS, Biomedical Engineering
Yosef Chaban's Genesys Experience September 2014 - Present
Job Manager, Information Technology at Genesys
Industry Information Technology and Services
Experience
Genesys September 2014 - Present
Genesys September 2013 - September 2014
SoundBite Communications October 2011 - August 2013
SoundBite Communications April 2008 - October 2011
Harvard Law School January 2004 - April 2008
Summit Group May 2001 - January 2004
Skills
VMware, Windows 7, Microsoft Exchange, VPN, Active Directory, Servers, Windows, Help Desk Support, Blackberry Enterprise..., XP, Hardware, Windows Server, Software Installation, Networking, Laptops, Operating Systems, Information Technology, Testing, Norton Ghost, System Deployment, VoIP, System Administration, Windows XP, Management, Project Management
Education
University of Massachusetts, Amherst 1989 — 1993
B.S. Hotel, Restaurant & Travel Administration; Marketing and Management
Genesys September 2014 - Present
Genesys September 2013 - September 2014
SoundBite Communications October 2011 - August 2013
SoundBite Communications April 2008 - October 2011
Harvard Law School January 2004 - April 2008
Summit Group May 2001 - January 2004
Skills
VMware, Windows 7, Microsoft Exchange, VPN, Active Directory, Servers, Windows, Help Desk Support, Blackberry Enterprise..., XP, Hardware, Windows Server, Software Installation, Networking, Laptops, Operating Systems, Information Technology, Testing, Norton Ghost, System Deployment, VoIP, System Administration, Windows XP, Management, Project Management
Education
University of Massachusetts, Amherst 1989 — 1993
B.S. Hotel, Restaurant & Travel Administration; Marketing and Management
Bill Winsor's Genesys Experience 2005 - 2009
Job CTI/IVR SME
Industry Telecommunications
Experience
First National Bank of Omaha April 2012 - October 2014
w-tech Solutions, Inc. October 2004 - October 2014
ITT Technical Institute June 2011 - April 2012
Genesys / Alcatel Lucent 2005 - 2012
Genesys 2005 - 2009
Skills
CTI, Professional Services, Telephony, SIP, Call Center, Pre-sales, VoIP, Integration, Consultancy, Requirements Analysis, Visio, Unix, Telecommunications, Java, Genesys, Databases, SQL, Software Development, Application Development, Avaya, Welding, Horsemanship, IVR, Cloud Computing, System Deployment, Enterprise Software, Cisco Technologies, Contact Centers, Speech Recognition, Customer Experience, ACD, TCP/IP, Call Centers, Avaya Technologies, Network Administration, Consulting
Education
University of Nebraska-Lincoln 1987 — 1995
BS, Computer Science, Major; Physics, Minor
First National Bank of Omaha April 2012 - October 2014
w-tech Solutions, Inc. October 2004 - October 2014
ITT Technical Institute June 2011 - April 2012
Genesys / Alcatel Lucent 2005 - 2012
Genesys 2005 - 2009
Skills
CTI, Professional Services, Telephony, SIP, Call Center, Pre-sales, VoIP, Integration, Consultancy, Requirements Analysis, Visio, Unix, Telecommunications, Java, Genesys, Databases, SQL, Software Development, Application Development, Avaya, Welding, Horsemanship, IVR, Cloud Computing, System Deployment, Enterprise Software, Cisco Technologies, Contact Centers, Speech Recognition, Customer Experience, ACD, TCP/IP, Call Centers, Avaya Technologies, Network Administration, Consulting
Education
University of Nebraska-Lincoln 1987 — 1995
BS, Computer Science, Major; Physics, Minor
Jeff Mazur's Genesys Experience February 2014 - Present
Job Account Executive at Genesys
Industry Telecommunications
Experience
Genesys February 2014 - Present
Good Technology January 2013 - February 2014
salesforce.com June 2012 - January 2013
Aspect Software June 2011 - June 2012
Skills
Unified Communications, Complex Sales, Solution Selling, SaaS, ACD, IVR, Professional Services, Enterprise Software, Direct Sales, Call Center, Salesforce.com, Cloud Computing, Sales Process, Lead Generation, Telecommunications, Call Centers, Account Management, CRM
Education
Mount Union College
Genesys February 2014 - Present
Good Technology January 2013 - February 2014
salesforce.com June 2012 - January 2013
Aspect Software June 2011 - June 2012
Skills
Unified Communications, Complex Sales, Solution Selling, SaaS, ACD, IVR, Professional Services, Enterprise Software, Direct Sales, Call Center, Salesforce.com, Cloud Computing, Sales Process, Lead Generation, Telecommunications, Call Centers, Account Management, CRM
Education
Mount Union College
Priyanka Vergadia's Genesys Experience September 2012 - March 2014
Job Solutions Engineer at Akamai Technologies
Industry Computer Software
Experience
Akamai Technologies April 2015 - Present
Intel Corporation March 2014 - April 2015
Genesys September 2012 - March 2014
Angel May 2011 - September 2012
University of Pennsylvania November 2010 - May 2011
Angel.com June 2010 - March 2011
Skills
Problem Solving, API Management, APIs, OAuth, SaaS, Testing, Test Automation, Unix, Telecommunications, Business Intelligence, Cloud Computing, Databases, Agile Methodologies, XML, Java, Linux, Business Analysis, Windows, SQL, Python, Scrum, Mobile Devices, Test Management, SoapUI, SIPP, vxml, C, iPhone development, QTP, QC, Selenium, Ruby, REST API, CRM Integration, Competitive Analysis, Customer Engagement, VoIP, CRM, Product Development, Integration, Software Development, Mobile Applications, Enterprise Software, Pre-sales
Education
University of Pennsylvania 2009 — 2011
MS, Computer and Information Technology
Shri. G. S. Institute of Technology and Science 2005 — 2009
B.E., Electronics and Telecommunication
Akamai Technologies April 2015 - Present
Intel Corporation March 2014 - April 2015
Genesys September 2012 - March 2014
Angel May 2011 - September 2012
University of Pennsylvania November 2010 - May 2011
Angel.com June 2010 - March 2011
Skills
Problem Solving, API Management, APIs, OAuth, SaaS, Testing, Test Automation, Unix, Telecommunications, Business Intelligence, Cloud Computing, Databases, Agile Methodologies, XML, Java, Linux, Business Analysis, Windows, SQL, Python, Scrum, Mobile Devices, Test Management, SoapUI, SIPP, vxml, C, iPhone development, QTP, QC, Selenium, Ruby, REST API, CRM Integration, Competitive Analysis, Customer Engagement, VoIP, CRM, Product Development, Integration, Software Development, Mobile Applications, Enterprise Software, Pre-sales
Education
University of Pennsylvania 2009 — 2011
MS, Computer and Information Technology
Shri. G. S. Institute of Technology and Science 2005 — 2009
B.E., Electronics and Telecommunication
Mark Bobbe's Genesys Experience July 2014 - Present
Job Associate Professional Services Consultant at Genesys
Industry Internet
Experience
Genesys July 2014 - Present
The Startup Factory February 2014 - July 2014
The Micro Camera June 2010 - January 2013
Everywhere Chair LLC June 2009 - August 2009
Skills
E-commerce, Online Advertising, Microsoft Excel, Entrepreneurship, Start-ups, Online Marketing, Business Development, Social Media, Business Strategy, Marketing Strategy, Social Media Marketing, Lead Generation, Strategic Planning, Social Networking, Marketing, Leadership
Education
University of North Carolina at Chapel Hill 2010 — 2014
BA, Economics and Computer Science
The North Carolina School of Science and Math 2008 — 2010
High School, AP Micro / Macro Economics, AP Statistics, AP Calculus, Entrepreneurship, Forex Trading Mini-term
Genesys July 2014 - Present
The Startup Factory February 2014 - July 2014
The Micro Camera June 2010 - January 2013
Everywhere Chair LLC June 2009 - August 2009
Skills
E-commerce, Online Advertising, Microsoft Excel, Entrepreneurship, Start-ups, Online Marketing, Business Development, Social Media, Business Strategy, Marketing Strategy, Social Media Marketing, Lead Generation, Strategic Planning, Social Networking, Marketing, Leadership
Education
University of North Carolina at Chapel Hill 2010 — 2014
BA, Economics and Computer Science
The North Carolina School of Science and Math 2008 — 2010
High School, AP Micro / Macro Economics, AP Statistics, AP Calculus, Entrepreneurship, Forex Trading Mini-term
Alison Doucette's Genesys Experience June 2015 - Present
Job Customer Success Associate at Genesys
Industry Telecommunications
Experience
Genesys June 2015 - Present
Genesys March 2015 - August 2015
Genesys March 2014 - February 2015
Kristen Goodness/Sales Director with Mary Kay November 2012 - June 2014
Hanscom Federal Credit Union March 2006 - April 2013
Skills
Customer Service, Leadership, Microsoft Office, Team Building, Social Networking, Team Leadership, Salesforce.com, Public Speaking, Sales Management, Sales, Credit, Loans, Banking, Mortgage Lending, Microsoft Word, Microsoft Excel, PowerPoint, Investments, Financial Analysis, Mortgage Banking, Telecommunications, RFP, Sales Operations, Data Entry, Marketing Research, Lead Generation, Customer Support, Time Management
Education
University of Massachusetts at Lowell
BSBA, Management
Genesys June 2015 - Present
Genesys March 2015 - August 2015
Genesys March 2014 - February 2015
Kristen Goodness/Sales Director with Mary Kay November 2012 - June 2014
Hanscom Federal Credit Union March 2006 - April 2013
Skills
Customer Service, Leadership, Microsoft Office, Team Building, Social Networking, Team Leadership, Salesforce.com, Public Speaking, Sales Management, Sales, Credit, Loans, Banking, Mortgage Lending, Microsoft Word, Microsoft Excel, PowerPoint, Investments, Financial Analysis, Mortgage Banking, Telecommunications, RFP, Sales Operations, Data Entry, Marketing Research, Lead Generation, Customer Support, Time Management
Education
University of Massachusetts at Lowell
BSBA, Management
Gabriel Wang's Genesys Experience November 2013 - Present
Job Professional Service Consultant
Industry Consumer Services
Experience
Genesys November 2013 - Present
Gabrian Chemical Co., Ltd June 2007 - June 2013
University of Oregon July 2012 - August 2012
Soft-World International Entertainment Corp July 2006 - July 2008
Skills
Research, Translation, Teaching, Microsoft Office, Customer Service, HTML, INCO terms, Java, Public Speaking, Editing, PowerPoint, Microsoft Excel, Higher Education, Microsoft Word, Proofreading, Social Media, English
Education
University of Oregon 2009 — 2013
Bachelor of Arts (B.A.), Asian Studies, Political Science, Major GPA 3.6
Woodside Priory School 2006 — 2009
High School Degree
Taipei European School 2003 — 2006
Genesys November 2013 - Present
Gabrian Chemical Co., Ltd June 2007 - June 2013
University of Oregon July 2012 - August 2012
Soft-World International Entertainment Corp July 2006 - July 2008
Skills
Research, Translation, Teaching, Microsoft Office, Customer Service, HTML, INCO terms, Java, Public Speaking, Editing, PowerPoint, Microsoft Excel, Higher Education, Microsoft Word, Proofreading, Social Media, English
Education
University of Oregon 2009 — 2013
Bachelor of Arts (B.A.), Asian Studies, Political Science, Major GPA 3.6
Woodside Priory School 2006 — 2009
High School Degree
Taipei European School 2003 — 2006
Genesys Telecommunications
Genesys Telecommunications Laboratories, Inc.
Genesys Telecommunications Laboratories
Genesys Telecommunications Labs
Genesys Telecommunications Lab
Genesys Telecommunications Labs, Inc