Oracle - RightNow
Industry: Software company
DescriptionOracle RightNow is a customer relationship management software service for enterprise organizations. It was originally developed by RightNow Technologies, Inc., which was acquired by Oracle Corporation in 2011. Founder: Greg Gianforte Founded: 1997, Bozeman, MT Headquarters: Bozeman, MT Ceased operations: October 24, 2011 Parent organization: Oracle Corporation Subsidiaries: RightNow Technologies Ltd, Salesnet Inc.,
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Oracle - RightNow Employees
Montana Wordsmith 2013 - Present
Oracle RightNow January 2009 - Present
RightNow Technologies Inc January 2005 - December 2008
Kampgrounds of America, Inc. 2003 - 2005
Wells Fargo October 2002 - December 2004
Wells Fargo Services January 2000 - January 2004
Wells Fargo October 2000 - October 2002
Wells Fargo January 2000 - October 2000
Billings Outpost January 1997 - January 1998
Rocky Mountain College September 1997 - December 1997
Skills
Proposal Writing, Online Advertising, Editing, Digital Marketing, Content Management, Technical Writing, Email Marketing, SEO, Social Media, White Papers, Analytics, Social Media Marketing, Marketing, CRM, Marketing Communications, Wordpress, Social Networking, CMS, Journalism
Education
New York University 2011 — 2012
Certificate in Digital Media Marketing, Marketing, digital content
University of Montana 1989 — 1992
M.B.A., business administration
Northwestern University 1969 — 1974
B.S. Journalism, journalism, history, English, sociology
Billings West High School 1967 — 1969
High school diploma, Pre-college
Billings West High School 1967 — 1969
Custer County High School 1965 — 1967
salesforce.com March 2013 - Present
Oracle RightNow August 2009 - March 2013
BackOffice Associates March 2008 - August 2009
Oracle November 1997 - March 2008
Boston Consulting Group 1995 - 1997
VNA of Boston 1995 - 1997
Skills
SaaS, Cloud Computing, Customer Relations, ERP, Public Sector, Software Solutions, CRM, Customer Service, Pre-sales, Business Intelligence, Strategy, Enterprise Software, Management, Software Industry, IT Strategy, Cross-functional Team..., Business Development, Integration, Outsourcing, Solution Selling, Start-ups, Strategic Partnerships, Account Management, Direct Sales, Lead Generation, Business Analysis, Business Alliances, Sales, Business Process, Product Management, Salesforce.com, Professional Services, Sales Process, Complex Sales, Consulting, Sales Enablement, Go-to-market Strategy, Partner Management, Selling, Demand Generation, Analytics, Channel Partners, Managed Services, PaaS, Sales Operations, Training, Vendor Management, Cold Calling, Unified Communications
Education
Marquette University
Saint Bonaventure University
BA
Dell December 2012 - Present
Credant Technologies April 2012 - Present
Oracle/ RightNow October 2011 - July 2012
Credant Technologies December 2007 - February 2012
CMWare January 2005 - September 2007
ITXC Corp January 1998 - June 2004
Voxware September 1995 - January 1998
Legent 1988 - 1995
Skills
Enterprise Software, SaaS, Business Alliances, Professional Services, Solution Selling, Product Management, Telecommunications, Start-ups, CRM, Strategy, Mobile Devices, Sales Operations, Business Development, Selling, Sales Management, Management
Education
George Mason University
Bachelor of Arts, Psychology/Business Concentration
PIMCO April 2014 - Present
Oracle RightNow May 2006 - April 2014
Montana State University August 2001 - April 2006
Skills
C#, WPF, MVVM, WinForms, C++, SQL, PHP, JavaScript, CTI, IVR, Cisco ICM, Genesys
Education
Montana State University-Bozeman 2001 — 2005
PhD, Electrical and Computer Engineering
Chinese Academy of Sciences 1998 — 2001
MS, Physics
University of Science and Technology of China 1994 — 1998
BS, Physics
HP March 2015 - Present
Oracle RightNow March 2012 - February 2015
Logistic Systems, Inc. 2008 - May 2010
Skills
SQL, Microsoft SQL Server, Java, Linux, HTML, Windows, Business Analysis, Software Development, Microsoft Office, Cloud Computing, Customer Service, JavaScript, Troubleshooting, SaaS, Enterprise Software, Team Leadership, XML, Agile Methodologies
Education
Miami Dade College
Associate of Arts (A.A.), Pre-Law Studies
Rubicon Project August 2015 - Present
Oracle RightNow September 2011 - August 2015
RightNow January 2006 - September 2011
Idaho National Laboratory January 2005 - May 2006
Skills
Scala, Big Data, HBase, Hadoop, Software Engineering, Software Design, Java, C#, SOAP, .NET, Python, Oozie, Distributed File Systems
Education
Montana State University-Bozeman 2008 — 2011
MS, Computer Science
Montana State University-Bozeman 2004 — 2006
BS, Computer Science
Zendesk September 2014 - Present
Forbidden Peak Films July 2014 - Present
ClearSlide, Inc. November 2012 - June 2014
Team Awesome Films March 2009 - June 2014
Oracle - RightNow December 2010 - October 2012
Xactly Corporation November 2007 - July 2010
SonicWALL January 2006 - August 2007
Skills
Solution Selling, SaaS, Lead Generation, Enterprise Software, Sales Enablement, Management, Sales, Professional Services, Salesforce.com, Sales Management, Sales Process, Cloud Computing, CRM, ClearSlide, Collaboration, Direct Sales, Selling, Go-to-market Strategy, Cold Calling, Start-ups
Education
Siena College
B.A., Political Science
Oracle Eloqua July 2013 - Present
Oracle RightNow July 2012 - July 2013
RightNow (acquired by Oracle) 2010 - 2012
The Active Network 2008 - 2010
Harte-Hanks 2004 - 2008
Harte-Hanks 2000 - 2004
CareFusion 1999 - 2000
Albertsons 1995 - 1999
Skills
SaaS, CRM, Analytics, Cloud Computing, Strategy, Databases, Business Intelligence, Customer Experience, Professional Services, Demand Generation, Enterprise Software, Salesforce.com, Strategic Partnerships, Sales Process, Integration, Go-to-market Strategy, Business Development, New Business Development, Call Center, Digital Marketing, Marketing Automation, Consulting, Eloqua, Social Media Marketing
Education
California State University-San Marcos - College of Business Administration
B.S.
Oracle Rightnow March 2008 - Present
Electronic Data Systems/ HP May 2000 - March 2008
FIRST HEALTH - BILL REVIEW January 2003 - January 2005
Del Monte - Customer GPS January 2002 - December 2002
ING May 2000 - November 2001
Skills
C#, PHP, Web Services, JavaScript, WPF, Design Patterns, Oracle, .NET, Software Engineering, SOAP, Object Oriented Design, Software Design, Architecture, Software Development, Java, Agile Methodologies, XML, Scrum, Subversion, AJAX, Visual Studio, Sun Certified Java..., XAML, MVVM, MVC Architecture, MySQL
Education
Montana Tech of the University of Montana 1996 — 2000
BS, Computer Science
Wabtec Passenger Transit January 2013 - Present
Oracle RightNow August 2010 - December 2012
Global 360 December 2008 - April 2009
Mary Kay Inc. April 2008 - December 2008
Shafer Property Company June 2006 - April 2008
Skills
Agile Methodologies, C#, XML, Scrum, .NET, Java, Visual Studio, SQL, JavaScript, Web Services, Software Development, Microsoft SQL Server, Software Engineering, ASP.NET, C++, Perl, Web Applications, Oracle, Databases, MySQL
Education
Montana State University-Bozeman 2009 — 2012
Masters of Science, Computer Science
The University of Texas at Dallas 2005 — 2009
Bachelors of Science, Software Engineering
Box 2013 - Present
Oracle RightNow 2011 - 2013
Metastorm - OpenText 2007 - 2011
Orbitz Worldwide 2005 - 2007
Actuate 2003 - 2005
Zaplet 2001 - 2002
Broadbase Software / KANA Communications 1998 - 2000
Goldman Sachs 1989 - 1995
Skills
Pre-sales, Sales, SaaS, Enterprise Software, Cloud Computing, Salesforce.com, CRM, Business Process, Professional Services, Solution Selling, Enterprise Architecture, Product Management, Sales Enablement, Business Intelligence, Analytics, Solution Architecture
Education
California Polytechnic State University-San Luis Obispo
B.S., Business Administration
Oracle RightNow June 2013 - Present
Oracle RightNow March 2012 - June 2013
RightNow Oracle January 2011 - March 2012
RightNow Oracle April 2008 - January 2011
Citeline, Inc. July 2007 - April 2008
Infor March 1998 - June 2007
Optimos February 1997 - March 1998
Sonata Software April 1996 - February 1997
Quant Systems India Pvt. Ltd. August 1994 - April 1996
Skills
Enterprise Software, Scrum, Cloud Computing, SaaS, Agile, Java, JavaScript, J2EE, .NET, ASP.NET, PHP, MySQL, C#, Agile Methodologies, Java Enterprise Edition, JSP, SDLC, Software Development, Oracle, C++, JDBC, SOA, Web Services, XML, Integration, Microsoft SQL Server, Software Project..., Databases
Education
Boston University 2004 — 2004
Course, J2EE
Harvard University 2003 — 2004
Course, Microsoft .NET
Andhra University 1989 — 1993
Bachelors in Technolgy, Computer Science & Engineering
St. Francis School 1975 — 1987
Oracle RightNow 2011 - Present
Boyne Big Sky August 2003 - May 2011
Alcatel-Lucent 2000 - 2003
MCI 1997 - 2001
Skills
Cloud Computing, Bash, SaaS, Product Management, SQL, Python, Enterprise Software, Software Development, Linux, Integration, Scrum, Virtualization, Java, Microsoft Office
Education
Massachusetts Institute of Technology 1985 — 1991
Bachelor of Science, Electrical Engineering
iMapData Inc. August 2014 - Present
Thomson Reuters May 2013 - May 2014
Oracle RightNow January 2011 - April 2013
Oracle April 2008 - October 2010
FedSources March 2006 - April 2008
Skills
CRM, SaaS, Sales, Solution Selling, Selling, Enterprise Software, Business Development, Salesforce.com, Cloud Computing, Sales Process, Software Industry, Account Management, Professional Services, Lead Generation, Sales Enablement, Direct Sales, Channel Partners, Program Management, Business Intelligence, Strategic Partnerships, Go-to-market Strategy, Product Management, Customer Experience, Demand Generation, Complex Sales, Consulting, Cold Calling, Managed Services, Channel, Call Centers, Marketing, Marketing Automation, Management
Education
Nichols College 2004 — 2006
BS/BA, Marketing
Dynamic Solutions International January 2015 - Present
Oracle RightNow September 2012 - December 2014
Oracle June 2012 - September 2012
Montana State University October 2011 - May 2012
Montana State University July 2009 - October 2011
Montana State University September 2008 - May 2009
Skills
Customer Service, Documentation, Excel, Outlook, Microsoft Office, Web Development, Databases, PowerPoint, Access, Word, Administration, HTML, Data Entry, Visual Basic, Teamwork, Windows, Social Media, Problem Solving, Mac OS X, Spreadsheets, Internet Explorer, Web Design, SEO, Software Documentation, Microsoft Word, Microsoft Excel, Analysis, Sales, OS X, Enterprise Software, Data Analysis, Management
Education
Montana State University-Bozeman 2007 — 2012
Management, Business
Oracle RightNow September 2011 - Present
Cereus Poker Network July 2008 - May 2011
RealTimeEdge May 2007 - July 2008
Innovative Data Solutions January 2004 - May 2007
IGT September 2000 - January 2004
Extended Systems, INC October 1998 - August 2000
Skills
Software Development, Software Project..., Product Management, Agile Project Management, Microsoft SQL Server, SharePoint, Agile Methodologies, XML, Gambling, Project Management, Scrum, SaaS, C#, Mobile Applications, Windows, Software Engineering, Web Applications, Program Management, Java, E-commerce, Online Gaming, Business Analysis, Requirements Analysis, Strategic Planning, MySQL, Test Automation, SQL, .NET, Quality Assurance, HTML, Cloud Computing, Business Intelligence, JIRA, Linux
Education
Montana State University-Bozeman 1994 — 2000
BS, Computer Science
Oracle October 2013 - Present
Oracle RightNow August 2012 - September 2013
PerkinElmer 2012 - 2012
Patriot Energy Group 2011 - 2011
BNY Mellon 2006 - 2011
Skills
SaaS, Solution Selling, New Business Development, Salesforce.com, Business Intelligence, Sales, Account Management, CRM, Analytics, Financial Analysis, Cloud Computing, Financial Modeling, Hyperion Enterprise, Business Analysis, Finance, Enterprise Software, Business Development, Customer Service, Microsoft Excel, Call Center, Cold Calling, Direct Sales, Selling, Customer Experience, Financial Services, Strategy, Banking, Leadership, Call Centers
Education
Suffolk University 2005 — 2009
Bachelor's degree, Finance
Saint Anselm College
Suffolk University
Finance, General