AAA NCNU Insurance Exchange
CEO: Paula Downey (2010–) Headquarters: Walnut Creek, CA Awards: Telly Award for Non-Broadcast Productions Film/Video - Corporate Image,
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AAA NCNU Insurance Exchange Employees
EY July 2014 - Present
Ernst & Young June 2013 - August 2013
AAA NCNU Insurance Exchange June 2012 - August 2012
International Association of Business Communicators/UC Berkeley Chapter August 2011 - December 2011
Merrill Lynch June 2011 - August 2011
International Association of Business Communicators/UC Berkeley Chapter December 2010 - May 2011
International Association of Business Communicators/UC Berkeley Chapter August 2010 - December 2010
Skills
Portfolio Management, Market Research, Financial Analysis, Finance, Marketing, Competitive Analysis, Strategy, Leadership, Microsoft Excel, Microsoft Office, PowerPoint, Data Analysis, Event Planning, Public Speaking, Research
Education
University of California, Berkeley 2010 — 2014
Bachelor of Science (BS), Business Administration
AAA NCNU Insurance Exchange April 2011 - Present
Skills
Property & Casualty..., Commercial Insurance, Casualty, Underwriting, Property Damage, CPCU, Subrogation
Education
University of Oklahoma 1978 — 1982
Bachelor of Arts (BA), Political Science and Government
Goodwill of Central Arizona August 2009 - Present
AAA NCNU Insurance Exchange June 2006 - August 2009
Skills
Leadership Development, Conflict Resolution, Nonprofits, Leadership, Recruiting, Employee Training, Staff Development, Human Resources, Team Building, Employee Relations, Interviews, Resume Writing, Management, Program Management, Coaching, Job Search, Adult Education, Onboarding, Program Development, Customer Service, Public Speaking, Contract Negotiation, Event Planning, Talent Acquisition, Fundraising, Behavioral Interviewing, Marketing, Organizational..., Call Centers, College Recruiting, Career Assessment
Education
University of Phoenix
Bachelor’s Degree, Human Services
Heartland Payment Systems March 2013 - Present
Aerotek Energy Services January 2011 - February 2013
AAA NCNU Insurance Exchange March 2010 - January 2011
Cedar Canyon Adventure Program April 2007 - March 2010
Diamond Services May 2004 - December 2006
Skills
Technical Recruiting, Talent Acquisition, PeopleSoft, Employee Relations, Call Center, Oil&Gas, Insurance Claims, Personal Training, Staffing Services, Leadership, Recruiting, Training, Onboarding, Insurance, Oil/Gas, Sourcing, Interviews, Benefits Administration, Employee Benefits, Human Resources, Temporary Placement, Internet Recruiting, Applicant Tracking..., College Recruiting, Cold Calling, Sales, Corporate Recruiting, Screening Resumes, Payroll, Temporary Staffing, Hiring, New Hire Orientations, Workforce Planning, Employee Training, HRIS, Job Fairs, Benefits Negotiation
Education
Southwestern Oklahoma State University 2004 — 2009
Bachelor of Science, Management
Markel Corporation June 2012 - Present
AAA NCNU Insurance Exchange November 2005 - May 2012
Utica National Insurance Group July 2001 - November 2005
GEICO August 1995 - July 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Claim, Liability, Legal Liability, Casualty, Claims Management, Property & Casualty..., Insurance, Professional Liability, Commercial Insurance, General Insurance, Commercial Lines, Subrogation, Litigation Management, Claim Investigation, Property Damage, Litigation, Negotiation, Medicare, Liability Analysis, Analysis, Outlook, Access, Policy, Automobile, Training, Team Building, Data Analysis, Software Documentation, Auditing, Investigation, Personal Injury, Mediation, Coaching, Arbitration, Claims Resolution, Workers Compensation, Claims Handling
Education
University of Richmond
The Home Depot April 2014 - Present
Home Instead Senior Care January 2014 - Present
PupsCulture.com January 2011 - Present
My Left Foot Childrens Therapy July 2012 - September 2013
Expedia February 2010 - July 2010
AAA NCNU Insurance Exchange April 1984 - April 2009
Skills
Fashion Design, Product Marketing, Public Relations, Marketing, Cruises, Vacation, Social Media Marketing, Retail, Brand Development, Product Development, Social Networking, Creative Direction, Brand Management, Merchandising, Sales, Building High..., Expense Management, Health Insurance, Property & Casualty..., Recruiting, Employee Engagement
Education
University of Nevada-Reno 1999 — 2001
Professional Certification, Supervisory Management
The Travel Institue 2008 — 2008
Certified Travel Associate, World Wide Travel, 99%
Reno High School
High School Diploma, Art/Art Studies, General
Kurt Salmon September 2013 - June 2015
AAA NCNU Insurance Exchange June 2012 - August 2012
Tuenti June 2011 - August 2011
Skills
Data Analysis, Business Strategy, Consumer Insights, Retail, Consumer Products, Research, Microsoft Excel, SPSS, Market Research, Competitive Analysis, Leadership, Event Planning, PowerPoint, Microsoft Office
Education
Stanford University 2009 — 2013
BA, Economics
Sage Hill School 2005 — 2009
CSAA Insurance Group January 2012 - Present
AAA NCNU Insurance Exchange May 2011 - August 2011
Skills
Property & Casualty..., Pricing, Insurance, Actuarial Science, General Insurance, SAS
Education
University of California, Berkeley 2008 — 2012
American Express October 2013 - Present
AAA NCNU Insurance Exchange February 2012 - February 2013
American Express 1990 - 2010
Skills
CISM, Information Technology, Payment Industry, ISO 27001, Enterprise Risk..., Security, Risk Management, Disaster Recovery, Network Security, IT Strategy, Financial Risk, CISA, IT Audit, IT Management, COBIT, IT Operations, Business Continuity, CISSP, Business Continuity..., Vulnerability Management, Business Process, PMO, SAS70, Vulnerability Assessment
Education
ISACA 2010 — 2014
CISM, Information Security
University of Phoenix 2000 — 2001
Network and System Administration/Administrator
Blue Cross Blue Shield of Arizona May 2013 - Present
AAA NCNU Insurance Exchange November 2012 - May 2013
Infusionsoft March 2012 - August 2012
Toolbox.com April 2011 - January 2012
Syncpointe November 2008 - January 2009
ValleyCrest Companies August 2004 - July 2005
Department of Agriculture, Water Management and Forestry, Bosnia and Herzegovina March 1996 - June 2001
Skills
Product Management, E-commerce, Web Analytics, Social Media, Product Development, Competitive Analysis, Strategic Planning, Customer Service, Agile Methodologies, SaaS, Lead Generation, User Experience, User Stories, User Research, Account Management, Requirements Analysis, Online Marketing, Leadership, Management, Cross-functional Team...
Education
Western International University
MBA, Management
Tennessee Technological University
Bachelor of Science, Agriculture
Aetna January 2012 - Present
AAA NCNU Insurance Exchange July 2010 - January 2012
Appoquinimink High School (State of Delaware) January 2010 - March 2010
Skills
Actuarial Science, Insurance, Statistics, Health Insurance, SAS, General Insurance, Access, Reinsurance, Statistical Modeling, Data Mining, Underwriting, Claim, Liability, Ratemaking, Property & Casualty..., Life Insurance, Financial Modeling, Trend Analysis, Loss Reserving, Medical Economics, Utilization Management, Risk Management, Risk Mitigation, Program Evaluation, Benchmarking, Financial Risk, Written Communication
Education
University of Delaware 2005 — 2009
Bachelor of Science, Mathematics
University of Delaware 2005 — 2009
Bachelor of Arts, Physics
KPMG July 2012 - Present
Wedbush Securities January 2012 - May 2012
Forefront Advisory LLC May 2011 - August 2011
AAA NCNU Insurance Exchange December 2006 - June 2010
Protiviti September 2004 - November 2006
Applied Materials April 2003 - August 2003
Skills
Internal Audit, Financial Reporting, Business Process..., Internal Controls, Forecasting, Auditing, Analysis, Finance, Leadership, Valuation, Financial Modeling, Management
Education
University of Southern California - Marshall School of Business 2010 — 2012
Master, Finance
The University of Texas at Austin - Red McCombs School of Business 1998 — 2004
BBA, International Business, Accounting
Lewis Brisbois Bisgaard & Smith LLP 2007 - 2010
John F. Kennedy University, School of Management 2006 - 2007
Bishop, Barry, Howe, Haney & Ryder 2001 - 2007
Fireman's Fund Insurance Company 1999 - 2001
San Francisco District Attorney's Office 1998 - 1999
Quorum Legal Staffing 1997 - 1998
Malt of The Earth 1995 - 1998
AAA NCNU Insurance Exchange 1992 - 1995
Graham & James 1990 - 1992
Pettit & Martin 1988 - 1990
Skills
Product Liability, Toxic Tort, Corporate Law, Public Liability, Commercial Litigation, Criminal Law, Insurance Law, Courts, Trials, Arbitration, Legal Writing, Mediation, Torts, Motions, Immigration Law, Litigation, Claim, Civil Rights, Personal Injury, Hearings, Civil Litigation, Construction Law, Business Litigation
Education
John F. Kennedy University, School of Law 1995 — 1998
Doctor of Law (J.D.), Law
University of San Diego School of Law 1996 — 1996
University of California, Santa Cruz 1984 — 1988
Bachelor of Arts (B.A.), Business/Managerial Economics
University of California, Santa Cruz 1984 — 1988
Bachelor of Arts (B.A.), Psychology
AAA NCNU Insurance Exchange October 2011 - Present
Liberty Mutual February 2004 - September 2011
Liberty Mutual Group February 2004 - September 2011
Liberty Mutual Insurance 2004 - September 2011
Skills
Sales Management, Operations Management, General Insurance, Leadership, Insurance, Underwriting, Coaching, Property & Casualty..., Customer Retention, Customer Satisfaction, Team Building, Management, Negotiation
Education
University of Phoenix 2005 — 2008
Bachelors, Business Management
AAA NCNU Insurance Exchange January 2012 - Present
Intuit January 2011 - August 2011
Intuit May 2010 - January 2011
Intuit October 2007 - May 2010
The UPS Store February 2000 - April 2006
Adecco Staffing Services October 1987 - April 1999
Sherwin/Williams July 1984 - July 1987
Skills
Payments, Vendor Management, Quality Assurance, Change Management, Strategic Planning, Product Management, Cross-functional Team..., Coaching, SharePoint, Call Center, Customer Service, Management, Performance Management, Process Improvement, Employee Benefits, Employee Training, Leadership, Recruiting, Software Documentation, Employee Relations, Training, Talent Management, Human Resources, Sales Management, Analytics, Account Management, Customer Retention, Sales, Strategy, Data Analysis, Leadership Development, Policy, Time Management, College Recruiting, Talent Acquisition, Start-ups, Workforce Management, Salesforce.com, Business Development, Six Sigma, Outlook, Sourcing, Analysis, Contract Negotiation, Business Analysis, Business Process..., CRM, SDLC, SaaS, Team Leadership
Education
University of Nevada-Las Vegas 1980 — 1984
BS, Business Management
University of Nevada
Bachelors, Business Management
AAA NCNU Insurance Exchange August 2011 - Present
AAA NCNU August 2004 - August 2011
Bowne Business Solutions March 2001 - June 2004
Northpoint Communications August 2000 - December 2000
Skills
Photoshop, Illustrator, Access, Excel, PowerPoint, HTML, VBA, SharePoint, Visio, SQL, User Stories, Project Documentation, Word, Microsoft Office, Business Requirements, Adobe Acrobat, MS Project, Software Documentation, Microsoft Word, Insurance, SDLC, Microsoft Excel, Program Management, Business Analysis, Process Improvement, Analysis, Databases, Management, Vendor Management, Requirements Gathering, Data Analysis, Business Process, Requirements Analysis, Business Process..., Software Project..., Agile Project Management, Agile Methodologies, Data Modeling, Data Warehousing, Documentations, PeopleSoft
Education
University of California, Santa Cruz 1993 — 1996
BA, Modern Literature
Wells Fargo July 2015 - Present
Wells Fargo December 2013 - July 2015
Kaiser Permanente January 2013 - December 2013
AAA NCNU Insurance Exchange February 2012 - January 2013
Liberty Mutual July 2010 - February 2012
Bullivant Houser Bailey December 2008 - July 2010
Wells Fargo April 2005 - December 2008
Travelers August 2000 - April 2005
Skills
Performance Management, Employee Relations, Talent Development, Mergers, Organizational Alignment, Strategic Consulting, HR Policies, Talent Management, HR Strategy, Succession Planning, Compensation, Employee Engagement, Deferred Compensation, Change Management, Organizational..., Recruiting, Employee Training, Mergers & Acquisitions, Workforce Planning, Process Improvement, Leadership, Human Resources, Coaching, Strategic Planning, Employment Law, College Recruiting, FMLA, Strategy, Management, Employee Benefits, Onboarding, Policy, Talent Acquisition, HRIS, Temporary Placement, Applicant Tracking..., Personnel Management, Payroll, Organizational...
Education
University of Illinois at Urbana-Champaign
Bachelor's Degree, Psychology
SuperShuttle June 2015 - Present
Webmasters Studio May 2006 - Present
DriveTime January 2014 - June 2015
Arizona Department of Education July 2013 - November 2013
AAA NCNU Insurance Exchange November 2009 - May 2013
Skills
HTML, jQuery, CSS, Web Development, AJAX, HTML 5, Web Services, XML, Agile Methodologies, REST, Mobile Applications, PHP, JavaScript, User Experience, Scrum, Agile Project Management, Wordpress, MySQL, Photoshop, XHTML, LAMP, CMS, WebSphere Portal, Portal Development, WebSphere Portlet..., Twitter Bootstrap, C#, MVC
Education
University of Phoenix 2008 — 2010
IT/Software Engineering
CSAA Insurance Group, a AAA Insurer June 2015 - Present
California Actuarial League May 2014 - May 2015
CSAA Insurance Group (AAA) June 2014 - August 2014
California Actuarial League November 2012 - April 2014
AAA NCNU Insurance Exchange June 2013 - August 2013
International Students Association at Berkeley September 2011 - May 2013
Associated Students of the University of California August 2012 - December 2012
Zhejiang University May 2011 - August 2011
Kumon September 2006 - June 2010
Education
University of California, Berkeley 2011 — 2015
Bachelor of Arts (B.A.), Applied Mathematics, Statistics (Double Major), Cumulative GPA: 3.85/4.0
In Charlotte January 2012 - Present
EXON Recruiters 2007 - 2012
AAA NCNU Insurance Exchange June 2004 - February 2007
Skills
Internal Communications, Performance Management, Personnel Management, Office Management, Microsoft Office, Business Development, Human Resources, Computer Proficiency, Market Research, Labor Relations, Outsourcing, Employee Benefits, Employee Relations, Educational Leadership
Education
University of North Texas 1997 — 2001
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
American Express July 2013 - Present
City of New York November 2011 - July 2013
AAA NCNU Insurance Exchange June 2011 - November 2011
Skills
Policy Analysis, Data Analysis, SAS, Microsoft Excel, Stata, Data Analytics, Microsoft Office, SQL, Palantir, Analysis, Economics
Education
University of California, Berkeley 2007 — 2011
BA, Economics
SPHS
Citigroup September 2013 - Present
JPMorgan Chase January 2013 - May 2013
University of Delaware September 2011 - December 2012
AAA NCNU Insurance Exchange June 2012 - August 2012
Skills
Computer Science, Research, Matlab, Teaching, Data Analysis, Java, HTML, LaTeX, SQL, JavaScript, Algorithms, Statistics, R, Mathematical Modeling, Windows, Machine Learning, Mathematica, Python, Statistical Modeling, Data Structures, Numerical Analysis, Microsoft Office, Microsoft Word, PowerPoint, Analysis, Project Management
Education
University of Delaware 2009 — 2013
Bachelor of Science (B.S.), Mathematics
AAA NCNU Insurance Exchange July 2011 - Present
AAA 1996 - 2002
Education
University of California, Los Angeles 1987 — 1992
Wilcox High School 1984 — 1987
CSAA Insurance Group March 2013 - Present
AAA NCNU Insurance Exchange August 2007 - March 2013
CSAA Insurance Group August 2006 - August 2007
Automobile Club of Southern California November 2003 - May 2006
Skills
PMG Service Catalog..., ServiceNow, Maximo, Adobe Creative Suite..., Ustream, Windows 3.x, Windows XP Pro, Windows 7, iOS, JavaScript, SQL, Windows 8.1
Education
Pink Elephant 2015 — 2015
ITILv3 Service Design
Pink Elephant 2013 — 2013
ITILv3 Foundations
Unitek College 2008 — 2008
Microsoft Certified Deskside Technician
UC Santa Barbara 1999 — 2003
Bachelor of Arts, Sociology
AAA NCNU Insurance Exchange September 2011 - Present
AAA NCNU Insurance Exchange July 2007 - September 2011
Liberty Mutual March 2004 - March 2007
Prudential Property and Casualty August 1986 - March 2004
Education
University of Northern Colorado 1981 — 1985
BME, Music Education
CSAA Insurance Group, a AAA Insurer October 2014 - Present
CSAA Insurance Group, a AAA Insurer February 2012 - October 2014
AAA NCNU Insurance Exchange November 2011 - February 2012
AAA NCNU Insurance Exchange February 2009 - November 2010
AAA NCNU Insurance Exchange October 2006 - February 2009
Accenture September 2005 - October 2006
Accenture February 2004 - September 2005
Accenture March 2003 - February 2004
Accenture May 1999 - March 2003
Skills
Program Management, SDLC, PMP, Project Portfolio..., Vendor Management, Resource Management, Project Management, Process Improvement, Planview, Release Management, Business Analysis, Insurance, MS Project, Business Process..., Visio, Leadership, Governance, Training, Requirements Gathering
Education
University of Nebraska-Lincoln 2004 — 2007
Bachelors of Business Administration, Accounting
University Of Nebraska, Lincoln
Bachelors of Business Administration, Accounting, Accounting and Business/Management
AAA NCNU Insurance Exchange 2012 - Present
Progressive Insurance 2010 - 2012
United States Olympic Committee 2008 - 2010
Pro Sports MVP 2008 - 2008
Education
University of Phoenix 2010 — 2012
Master of Business Administration (MBA)
Travelers June 2015 - Present
Travelers May 2014 - June 2015
Travelers December 2011 - May 2014
AAA NCNU Insurance Exchange July 2005 - November 2011
Washington Mutual Bank April 2004 - June 2005
Skills
Property & Casualty..., Insurance, Liability, Casualty, Claim, Claims Management, Property Damage, Subrogation
Education
University of Illinois at Urbana-Champaign 1999 — 2003
BS, Finance
CSAA Insurance Group July 2013 - Present
Bruin Actuarial Society May 2012 - May 2013
AAA NCNU Insurance Exchange June 2012 - August 2012
Skills
Statistics, Data Analysis, R, Economics, Microsoft Excel, PowerPoint, Statistical Modeling, Microsoft Office, Microsoft Word, Public Speaking, Teamwork, SAS, Insurance, Actuarial Science, Property, Analysis
Education
University of California, Los Angeles 2009 — 2013
Mathematics-Applied Science
AAA NCNU Insurance Exchange November 2007 - Present
Meredith Corp - KVVU Fox5 July 2000 - March 2005
Skills
Property & Casualty..., Management, Underwriting, Advertising, Editing, Life Insurance, Process Improvement, Risk Management, General Insurance
Education
University of Nevada-Las Vegas 1996 — 1999
B.A. Broadcast Communications, Minor in Hotel Management
AT&T June 2011 - July 2014
AAA NCNU Insurance Exchange October 2010 - June 2011
State Farm Insurance June 2009 - July 2010
Skills
Telecommunications, Wireless, Managed Services, Unified Communications, Long Distance, Private Line, Co-location, Solution Selling, Call Center, Telephony, Broadband, CPE, DSL, Direct Sales
Education
University of Central Oklahoma 2001 — 2006
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services