Amway Grand Plaza Hotel
Address: 187 Monroe Ave NW, Grand Rapids, MI 49503 Phone: (616) 774-2000: Category: Website: : : : Place name: : : Website: http://curiocollection3.hilton.com/en/hotels/michigan/amway-grand-plaza-curio-collection-by-hilton-GRRQQQQ/index.html?WT.mc_id=zLADA0WW1MB2OLG3DA4Edge5Yext6MULTIBR Category: Hotel Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Ads Check availability These ads are based on your current search terms. They may also be based on:• Your activity on Google on this device (for example, your searches) Prices are the public rates available from our partners for the dates shown. These partners' prices are lower non-public prices for which you’re eligible:• Trip.comLearn more about pricesUnless you specified dates, we chose the dates shown based on room availability, or browsing activity and recent searches saved in your Web & App Activity. You can manage how your data is used in Privacy settings.ad settings Tue, Jan 22 Wed, Jan 23 2 1 guest2 guests3 guests4 guests $189 Booking.com Read Real Guest Reviews · Get Instant Confirmation View Amway Grand Plaza Hotel · Official site$189Get up to 5% off plus free Wi-Fi with free enrollment $209 Trip.com $189 Hotels.com $189 Expedia.com $189 Orbitz.com $189 Priceline $189 Hotwire.com $189 KAYAK.com $189 Travelocity.com $176 Nustay.com $183 HotelPower.comView more room rates View more rates from $176Couldn't update prices. Try again.Booking.comTotal: $217/night$189View room rates on Booking.com Amway Grand Plaza HotelTotal: $217/night$189View room rates on Amway Grand Plaza Hotel Trip.comTotal: $241/night$209View room rates on Trip.com Hotels.comTotal: $217/night$189View room rates on Hotels.com Expedia.comTotal: $217/night$189View room rates on Expedia.com Orbitz.comTotal: $217/night$189View room rates on Orbitz.com PricelineTotal: $217/night$189View room rates on Priceline Hotwire.comTotal: $217/night$189View room rates on Hotwire.com KAYAK.comTotal: $217/night$189View room rates on KAYAK.com Travelocity.comTotal: $217/night$189View room rates on Travelocity.com Nustay.comTotal: $212/night$176View room rates on Nustay.com HotelPower.comTotal: $228/night$183View room rates on HotelPower.com Amway Grand Plaza Hotel187 Monroe Ave NW, Grand Rapids, MI 3,629 reviews Ads Check availability These ads are based on your current search terms. They may also be based on:• Your activity on Google on this device (for example, your searches) Prices are the public rates available from our partners for the dates shown. These partners' prices are lower non-public prices for which you’re eligible:• Trip.comLearn more about pricesUnless you specified dates, we chose the dates shown based on room availability, or browsing activity and recent searches saved in your Web & App Activity. You can manage how your data is used in Privacy settings.ad settings Check in Tue, Jan 22 Check out Wed, Jan 23Booking.comTotal: $217/night$189View room rates on Booking.com Amway Grand Plaza HotelTotal: $217/night$189View room rates on Amway Grand Plaza Hotel Trip.comTotal: $241/night$209View room rates on Trip.com Hotels.comTotal: $217/night$189View room rates on Hotels.com Expedia.comTotal: $217/night$189View room rates on Expedia.com Orbitz.comTotal: $217/night$189View room rates on Orbitz.com PricelineTotal: $217/night$189View room rates on Priceline Hotwire.comTotal: $217/night$189View room rates on Hotwire.com KAYAK.comTotal: $217/night$189View room rates on KAYAK.com Travelocity.comTotal: $217/night$189View room rates on Travelocity.com Nustay.comTotal: $212/night$176View room rates on Nustay.com HotelPower.comTotal: $228/night$183View room rates on HotelPower.com Hotel details This classic, riverfront lodging is set between a modernized 1920s historic hotel and a soaring glass tower, and is a 4-minute walk across the Grand River bridge to the Gerald R. Ford … MORE Museum, and a 9-minute drive from the Frederik Meijer Gardens & Sculpture Park. Traditional rooms provide river or downtown views, and come with free Wi-Fi. Upgrades add seating, kitchens and/or free breakfast and cocktail hours. Room service is offered 24/7. There are 5 eateries, ranging from a coffee shop to an upscale steakhouse. The hotel also offers a spa, a sky-lit fitness center with a pool and 2 hot tubs, a 24-hour business center and boutique shopping. Air-conditioned Laundry service Business center Room service Kid-friendly Restaurant Pool Pet-friendly Airport shuttle Hot tub Spa Fitness center Bar Smoke-free View more amenities View fewer amenities Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Amway Grand Plaza Hotel Posting publicly on the Web Write a review Review summary Review summaries provided by TrustYou. Rooms · Rooms had views · Guests liked the beds, though some noted the rooms could be quieter · Some guests said the bathrooms were small & cleanliness could be improved Location · Near the city center; shopping, sightseeing, restaurants & bars nearby Service & facilities · Guests appreciated the friendly, professional staff · Guests enjoyed the pool · Conference space View all reviews Questions & answers Ask a question Q: Is the food good?A: Indeed. Several options to choose from. From upper middle class places and prices to high society establishments and of course prices. $$ to $$$$(13 more answers)See all questions (25)
Amway Grand Plaza Hotel List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Amway Grand Plaza Hotel. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Amway Grand Plaza Hotel Employees
Peerless-Midwest Inc. June 2014 - Present
Amway Grand Plaza Hotel May 2012 - May 2014
Grand Valley State University January 2013 - April 2014
Grand Valley State University March 2010 - September 2013
Skills
Customer Service, PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Social Networking, Cashiering, Event Management, Outlook, Time Management, Public Speaking, Customer Satisfaction, Facebook, Event Planning, Geology, Critical Thinking, Teamwork, Research, Higher Education, Spanish, Leadership, Community Outreach, Field Work, ArcGIS, Environmental Science, Inventory Management, Social Media, Data Analysis, Earth Science, Teaching, Nonprofits, Cpr Certified, Creative Writing
Education
Grand Valley State University 2009 — 2014
Bachelor of Science (BS), Geology/Earth Science, General
Northern Illinois University 2014 — 2014
Field Methods in Environmental Sciences
Madison Square Church August 2013 - Present
Madison square church 2013 - 2013
AMWAY GRAND PLAZA HOTEL June 1981 - July 1999
Skills
Microsoft Word, Microsoft Office, PowerPoint, Customer Service, Microsoft Excel
Education
Aquinas College
Associate of Arts and Sciences (A.A.S.), Human Resources Management/Personnel Administration, General
Grand Connection February 2004 - Present
Amway Grand Plaza Hotel January 1997 - February 2004
Skills
Event Planning, Marketing Communications, Event Management, Contract Negotiation, Meeting Planning, Trade Shows, Hotels, Corporate Events, Hospitality, Marketing, Social Media Marketing
Education
Cornerstone University 1999 — 2002
Bachelor of Science Degree
Grand Valley State University 1996 — 1999
Bachelor of Science Degree, Hospitality Administration/Management
Grand Valley State University October 2013 - Present
Amway Grand Plaza 2002 - October 2013
DeltaPlex Entertainment and Expo Center 1999 - 2003
Amway Grand Plaza Hotel 1997 - 1999
Skills
Events Coordination, Multi Tasking, Organizational..., Supervision, Profit Maximization, Highly detail oriented, Banquet Operations, Revenue Analysis, Yield Management, OnQ, Convention Services, Meeting Planning, Hospitality Management, Guest Service Management, Banquets, Hospitality Industry, Hospitality, Customer Service, Hotels, Management, Event Management
Education
Grand Valley State University 1995 — 1997
Bachelor of Applied Science (B.A.Sc.), Hospitality Administration/Management
Northwestern Michigan College 1992 — 1995
Associate of Arts and Sciences (A.A.S.), Hotel, Motel, and Restaurant Management
White Lodging Services May 2014 - Present
White Lodging Services February 2014 - April 2014
White Lodging Services August 2013 - February 2014
Concord Hospitality October 2012 - August 2013
Stella Event Design May 2012 - October 2012
Walt Disney World August 2011 - January 2012
Amway Grand Plaza Hotel August 2008 - April 2011
Amway Grand Plaza Hotel September 2007 - May 2008
Skills
Customer Service, Hospitality, Event Management, Social Media, Hotels, Event Planning, Front Office, Hospitality Management, Banquets, Food
Education
Grand Valley State University 2008 — 2012
Bachelor of Arts (BA), Hospitality and Tourism Management
Levy Restaurants / Great Performance and More. December 2014 - Present
Levy Restaurants July 2013 - Present
Levy Restaurants @TD Ameritrade 2008 - Present
Doubletree Hotel 2007 - 2008
Antojitos Catering Services/ Private Chef April 2003 - July 2007
Amway Grand Plaza Hotel February 2000 - February 2002
Iberostar Hotels & Resorts March 1995 - August 1998
Skills
Menu Development, Culinary Skills, Cuisine, Fine Dining, Catering, Restaurants, Banquets, Recipes, Food & Beverage, Food Service, Restaurant Management, Gourmet, Food, Cooking, Sanitation, Pastry, Hospitality Management, Hospitality, Food Safety, Food Preparation, Pre-opening, Hospitality Industry, Hotels, Menu Engineering, Resorts, Seafood, Labor Control, New Restaurant Openings, Menu Costing, Food Industry, Mediterranean, HACCP, ServSafe, Cost Control, Italian cuisine, Food Quality, Micros, Culinary Management, Food Cost Management, Wine, Sauces, Hygiene, Chef, Culinary Education, Serve Safe Certified, Food Cost Analysis, Recipe Testing
Education
Grand Rapids Community College 2004 — 2006
Culinart Art and Culinary Management Certification Baking and Pastry, Culinary Art
Universidad Central del Este 1990 — 1994
Bachelor Hospitality Management, Tourism
Grainger September 2014 - Present
Advantage Sign & Graphic Solutions February 2012 - September 2014
Amway Grand Plaza Hotel July 2009 - February 2012
Gull Lake View Golf Course and Resort July 2007 - September 2011
Skills
Customer Service, Marketing Strategy, Market Research, Social Networking, Outlook, Sales Management, Social Media, Event Management, PowerPoint, Microsoft Word, Advertising, Marketing Communications, Sales, Sales Operations, Inventory Management, Time Management, Account Management, Business Development, Contract Negotiation, Microsoft Office, Marketing, Team Building
Education
Grand Valley State University 2009 — 2011
Bachelors of Science, Business Administration; Marketing; Management
Kellogg Community College 2006 — 2009
Associate of Arts Degree, Associate of General Studies, General Studies, Pre- Business
JW Marriott Grand Rapids April 2014 - Present
Amway Grand Plaza Hotel May 2013 - April 2014
Amway Hotel Corporation April 2012 - May 2013
Sage Hospitality Resources June 2011 - August 2011
Round Barn Winery May 2010 - November 2010
Skills
Written Communication, Personal Communication, Time Management, Conflict Management, Friendly Personality, Financial Understanding, Respect, Always On Time, Customer Service, Certified Tourism..., Hospitality Management, Tourism, Customer Satisfaction, Hospitality Industry, Hotels, Restaurants, Hospitality, Event Management, Event Planning, Hotel Management, Microsoft Office, Food & Beverage, Front Office
Education
Grand Valley State University 2009 — 2013
Bachelor of Science (B.S.), Hospitality and Tourism Management
St. Joseph High School 2005 — 2009
Advantage Waypoint LLC April 2012 - Present
Amway Grand Plaza Hotel September 2006 - April 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Food & Beverage, Account Management, Sales, Food, Key Account Development
Education
Grand Valley State University 2004 — 2007
Bachelor of Science (BS), Hospitality and Tourism Management
Driftwood Hospitality Management February 2014 - Present
Homewood Suites by Hilton Chicago Downtown March 2013 - February 2014
First Hospitality Group June 2011 - March 2013
Tharaldson January 2011 - May 2011
Tharaldson Lodging April 2010 - May 2011
Amway Grand Plaza Hotel April 2009 - April 2010
Amway Hotel Collection January 2009 - May 2009
Amway Grand Plaza Hotel December 2006 - May 2009
Skills
Hospitality Management, Hotel Management, Guest Service, Direct Sales, Marketing Communications, B2B Marketing, Salesforce.com, Delphi, Contract Negotiation, Follow-up, Cold Calling, Lead Generation, Facebook, Hospitality Industry, Customer Service, Sales, Hotels, Hospitality, Team Building, Customer Satisfaction, Management, Revenue Analysis, Event Management, Event Planning, Sales Operations
Education
Grand Valley State University 2005 — 2009
Hospitality and Tourism Managment with an Emphasis in Lodging
Mirror Image Auto Perfection March 2015 - Present
Amway Grand Plaza Hotel August 2011 - Present
Amway Hotel Corporation August 2013 - November 2013
Skills
Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Teamwork, Leadership, Hospitality Industry, Access, SQL
Education
Grand Valley State University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Grand Valley State University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Marketing
Zeeland Farm Services, Inc. November 2013 - Present
Meijer April 2012 - October 2013
JW Marriott Grand Rapids August 2007 - April 2012
Amway Grand Plaza Hotel June 2006 - August 2007
Skills
Proficient in Microsoft..., Energetic, detail..., Microsoft Office, Accounts Payable, PowerPoint, Customer Service, Payroll, Microsoft Word, Microsoft Excel, Time Management, Budgets, Accounting, Accounts Receivable, Invoicing, QuickBooks, Outlook, Financial Analysis
Education
Grand Valley State University 2002 — 2006
Bachelor's degree, Finance
Susan G. Komen West Michigan October 2014 - Present
Susan G. Komen for the Cure October 2010 - November 2012
Amway Grand Plaza Hotel June 2006 - April 2007
SMG-DeVos Place 2007 - 2007
Partners In Technology 2005 - 2006
Family Christian Stores 2002 - 2005
Wallace Computer Services 2000 - 2002
Skills
Event Planning, Baking, Building Relationships, Account Management, Event Management, Community Outreach, Volunteer Management, Fundraising, Customer Service, Nonprofits, Recruiting, Budgets, Project Planning, Volunteer Recruiting, Sponsorship, Leadership, Microsoft Office
Education
Western Michigan University - Haworth College of Business 1997 — 2000
Bachelors, Marketing, Spanish
Kalamazoo Valley Community College 1993 — 1996
Thomson Reuters May 2010 - Present
On-the-Town Magazine May 2001 - May 2010
Advance Newspapers December 2004 - April 2007
Cardinal Health August 2004 - December 2004
Muscular Dystrophy Association January 2004 - August 2004
Nicholas Plastics Inc. November 2000 - May 2001
Amway Grand Plaza Hotel September 1999 - November 2000
Skills
Marketing, Social Media, Social Media Marketing, Marketing Communications, Event Planning, Customer Service, Email Marketing, Advertising, Project Management, Fundraising, Press Releases, Account Management, Trade Shows, Facebook, Market Research, Social Networking, Photography, Graphic Design, Management, Event Management, Team Building, Sales, New Business Development, Non-profits, Budgets, Marketing Management, Newsletters
Education
Kendall College of Art and Design 2009 — 2009
Grand Valley State University 1996 — 2000
Bachelor's degree, Communications
AbelsonTaylor September 2014 - Present
McGuffin Creative Group, Inc. July 2014 - September 2014
McGuffin Creative Group, Inc. December 2011 - July 2014
McGuffin Creative Group September 2010 - December 2011
The Crushed Grape January 2010 - September 2010
Amway Grand Plaza Hotel September 2008 - August 2010
Triangle Foundation January 2008 - July 2008
Skills
Research, Social Networking, Marketing, Press Releases, Social Media, Public Relations, Integrated Marketing, Marketing Communications, Advertising, Event Planning, Management, Sales, Strategy, Marketing Strategy, Brand Development
Education
Grand Valley State University 2004 — 2008
BA, Communications: Public Relations
Grand Valley State University 2004 — 2008
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
Walton Insurance Group December 2014 - Present
Remax SunQuest June 2014 - December 2014
Farmers Insurance November 2012 - May 2014
The Boating Image May 2006 - August 2013
Jimmy John's August 2012 - October 2012
Vail Resorts November 2010 - May 2012
Amway Grand Plaza Hotel November 2007 - October 2010
West Marine March 2010 - September 2010
Green Diesel Inc. April 2007 - September 2009
Three Degrees December 2008 - March 2009
Skills
Leadership, Construction, Hospitality, Tourism, Hotels, Resorts, Event Management, Customer Service, Hospitality Management, Marketing, Event Planning, Hospitality Industry, Sales, Social Media Marketing, Social Media
Education
Grand Valley State University 2004 — 2008
Bachelor of Business Administration (B.B.A.), Marketing
Hilton Grand Rapids March 2012 - Present
Belmont Elementary PTO May 2011 - May 2012
JW Marriott Grand Rapids November 2011 - March 2012
Saint Mary's Health Care June 2007 - October 2011
Amway Grand Plaza Hotel 2003 - 2007
Cygnus, Amway Grand Plaza Hotel 2002 - 2003
GP Sports, Amway Grand Plaza Hotel 2000 - 2002
1913 Room, Amway Grand Plaza Hotel 1999 - 2000
Tinseltown, Amway Grand Plaza Hotel 1996 - 1999
Skills
Catering, Banquets, Fine Dining, Restaurants, Culinary Skills, Menu Development, Food Safety, Food Quality, Food & Beverage, Food Industry, ServSafe, Local Food, Food Cost Analysis, Food Management, Sanitation, Menu Costing, Recipes, Customer Service, Leadership, Cooking, Food Service, Management, Purchasing, Food, Human Resources, Wellness, Performance Management, Performance Appraisal, Performance Improvement, Commercial Kitchen..., Training, Event Management, Hotels, Gourmet, Chef, Culinary Management, Food Preparation, Ingredients, Restaurant Management, Pastry, Serve Safe Certified, Italian cuisine, Parties, Menu Engineering, Seafood, Food Cost Management, Culinary Education, Recipe Testing, Cuisine
Education
Ferris State University 2010 — 2013
Business Administration, Culinary Management, Human Resources
Foundations in Leadership 2010 — 2011
Business Leadership
Grand Rapids Community College 1996 — 2005
Culinary Management
Realico, Inc. 2014 - Present
Heglund Sova Realty, Inc. October 2013 - Present
Epique Homes October 2012 - October 2013
Taylored Properties October 2012 - October 2013
Hyatt Hotels Corporation August 2010 - October 2011
Hauenstein Center for Presidential Studies August 2009 - July 2011
Savor Catering at VanAndel Arena 2008 - 2009
Amway Grand Plaza Hotel 2007 - 2007
Amway Grand Plaza Hotel 2006 - 2007
Skills
Event Planning, Customer Service, Hotels, Event Management, Hospitality, Social Media, Microsoft Office, Microsoft Excel, PowerPoint, Social Networking, Public Speaking, Social Media Marketing, Custom Homes, New Custom Homes, Green Building, Builders, Building Services, Residential Homes, Home Staging, Interior Design, Architectural Design, Real Estate, Project Planning
Education
Grand Valley State University 2004 — 2010
Bachelor of Science degree, Hospitality and Tourism Management
Panera Bread July 2015 - Present
Hilton Grand Rapids Airport March 2015 - June 2015
McKesson Health Solutions January 2014 - February 2015
Amway Grand Plaza Hotel June 2012 - January 2014
Fahey Dreher Casting March 2013 - October 2013
Lake Shore Allergy and Asthma 2009 - 2012
Skills
Organization &..., Time Management, Customer Service, Hospitality, Social Networking, Clerical Skills, Front Office, Phone Etiquette, Administrative..., Data Entry, Outlook, Customer Satisfaction, Telephone Skills, Facebook
Education
Grand Valley State University 2008 — 2012
Bachelor of Arts, Communication Studies
Steelcase June 2011 - Present
The Salvation Army December 2009 - June 2011
JW Marriott Grand Rapids March 2009 - November 2009
JW Marriott Grand Rapids June 2008 - February 2009
JW Marriott Grand Rapids September 2007 - June 2008
Amway Global May 2005 - September 2007
Amway Grand Plaza Hotel September 2000 - March 2003
Grand Valley State University 2000 - 2003
Walt Disney World January 2002 - July 2002
Lost Dunes Golf Club 1999 - 2000
Skills
Event Planning, Event Management, Social Media, Microsoft Office, Customer Service, Hotels, Food & Beverage, Leadership, Team Building, Marketing, Customer Satisfaction, Hospitality, Sales, Social Networking, Time Management
Education
Grand Valley State University 2000 — 2002
BA, Hospitality and Tourism Management
Trump International Hotel & Tower Chicago September 2014 - Present
Marriott International February 2013 - September 2014
Marriott International November 2011 - February 2013
Marriott International October 2010 - November 2011
The Townsend Hotel May 2008 - October 2010
Amway Grand Plaza Hotel November 2002 - May 2008
Skills
Hospitality Management, Hotels, Hospitality, Hospitality Industry, Corporate Events, Catering
Education
Grand Valley State University 1998 — 2002
BS, Hospitality and Tourism Management
Suburban Collection November 2010 - Present
St. Michael Livonia August 2011 - Present
Amway Grand Plaza Hotel June 2007 - July 2010
Chop House June 2007 - August 2007
Morgan Stanley January 2007 - April 2007
Landscape Consultants June 2004 - August 2006
Saint Michael Livonia November 2002 - February 2004
Saint Michael Livonia March 2001 - June 2001
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, Microsoft Windows 98, Financial Analysis, Accounting, PowerPoint, Teamwork, Data Analysis, Customer Satisfaction, Account Reconciliation, Supervisory Skills, Analysis, Financial Reporting, Process Improvement
Education
Grand Valley State University 2004 — 2009
Bachelor of Business Administration, Finance & Economics
John Cabot University 2006 — 2006
History
Divine Child High School 2000 — 2004
Charleston Courtyard Historic District January 2014 - Present
Charleston Marriott September 2012 - Present
Crystal Mountain Resort and Spa May 2010 - August 2012
Amway Grand Plaza Hotel January 2011 - April 2011
Skills
Hospitality, Hotel Management, Guest Satisfaction, Food & Beverage, Lodging, Word, Excel, Mac, Microsoft Excel, Microsoft Word, Hospitality Industry
Education
Grand Valley State University 2008 — 2012
Bachelors of Science in Hospitality and Tourism Management, Lodging Management
Benzie Central High School 2004 — 2008
InterContinental Hotels Group (IHG) February 2015 - Present
Candlewood Suites June 2013 - February 2015
Staybridge Suites October 2012 - June 2013
Amway Hotel Collection January 2011 - December 2012
Amway Grand Plaza Hotel May 2006 - January 2011
Super 8 Motel October 2003 - May 2006
The Boulevard Inn & Bistro 2005 - 2005
Skills
Hospitality Management, Property Management..., Interpersonal Skill, Customer Service, Hospitality Industry, Event Management, Front Office, Hotel Management, Sales, Hospitality, Hotels, Catering, Micros, Food & Beverage, Resorts, Leadership, Event Planning, Account Management, Revenue Analysis, Banquets, Rooms Division
Education
Kalamazoo Valley Community College 2003 — 2005
Associates Degree in Applied Science, Hospitality
Amway Grand Plaza Hotel February 2014 - Present
Grand Rapids Public Library August 2014 - October 2014
Z's Restuarant and Bar February 2013 - February 2014
Zellars Party Store August 2012 - February 2014
Skills
Management, Strategic Planning, Budgets, Sales, Customer Service, Microsoft Excel, Event Planning, Time Management, Marketing, PowerPoint, Project Management, Outlook, Teamwork, Customer Satisfaction
Education
Grand Rapids Community College 2008 — 2014
Associate of Arts (A.A.), Library and Information Science
St. John Providence July 2015 - Present
Lake Michigan Credit Union September 2014 - December 2014
Amway Grand Plaza Hotel January 2014 - April 2014
On The Border October 2013 - April 2014
Younkers Department Store November 2012 - October 2013
Troy Family Aquatic Center May 2012 - September 2012
Adrian College October 2010 - May 2011
Papa Joes Gourmet Market and Catering December 2009 - August 2010
Skills
Organization, Pay Close Attention to..., Always Punctual, Friendly Personality, Data Entry, Time Management, Microsoft Word, Multi Tasking, Leadership, Human Resources, Open Enrollment, Benefits Administration, Microsoft Excel, Kronos, Customer Service, Volunteering, PowerPoint
Education
Grand Valley State University 2011 — 2014
Bachelor of Business Administration, Human Resources Management
Adrian College 2010 — 2011
Centerplate- Indianapolis Zoo June 2014 - Present
Red Frog Events December 2013 - May 2014
Bowling Green State University- University Activities Organization March 2013 - December 2013
Amway Grand Plaza Hotel May 2013 - August 2013
Bowling Green State University- University Activities Organization (UAO) September 2011 - March 2013
Bowling Green State University Health Center September 2010 - May 2011
Skills
Event Planning, Event Management, Marketing, Social Media, Leadership, Microsoft Office, Marketing Event Planning, Delegation, Time Management, Planning & Execution of..., Social Networking, Social Media Marketing, Delphi Certified, Marketing Communications, Hospitality, Meeting Planning, Banquets, Catering, Advertising, Graphic Design
Education
Bowling Green State University 2010 — 2013
Bachelor of Science (BS), Tourism and Event Planning
Indiana University-Purdue University at Indianapolis
Graphic Design Certification
Association of Chamber of Commerce Executives September 2014 - Present
Grand Rapids Area Chamber of Commerce May 2012 - August 2014
Grand Rapids Area Chamber of Commerce January 2012 - May 2012
Amway Grand Plaza Hotel January 2012 - May 2012
GVSU PCMA Student Chapter November 2010 - May 2012
Marshalls September 2006 - February 2012
Market Street Inn May 2011 - August 2011
Grand Valley State University July 2008 - May 2011
Open Concept Gallery April 2009 - October 2009
Skills
Microsoft Office, Customer Service, Organizing, Problem Solving, Time Management, Event Planning, Event Management, Hospitality, Volunteer Management, Social Media Marketing, Project Planning, Social Networking, Social Media, Nonprofits, Public Relations, Fundraising, Leadership, Management, Community Outreach
Education
Grand Valley State University 2008 — 2012
BA, Hospitality and Tourism Management - Meeting and Event Management
Amway Grand Plaza Hotel January 2012 - Present
the FunPack 2008 - 2011
Maxine and Company September 1995 - February 2005
Skills
Hospitality Industry, Customer Service, Public Relations, Volunteering, Customer Satisfaction, Marketing, Hotels, Hospitality, Project Management, Public Speaking, Pastoral Counseling, Sales, Training, CRM, Time Management, Event Management, Team Building, Event Planning
Education
Dallas Theological Seminary 1996 — 1998
University of Houston 1990 — 1994
Bachelor's degree, Speech Communication and Rhetoric
Crowe Horwath LLP April 2015 - Present
Crowe Horwath LLP August 2014 - March 2015
Open Systems Technologies, Inc. January 2014 - July 2014
Configura June 2013 - December 2013
IBM August 2010 - June 2013
Aquinas College May 2010 - August 2010
Amway Grand Plaza Hotel June 1998 - July 2010
Amway Hotel Corporation January 2010 - May 2010
Skills
.NET, ASP.NET MVC, C#, HTML, JavaScript, Jenkins, Liquibase, XML, CSS, Web Development, Continuous Integration, Software Development, Application Development, Java, Databases, SQL, Programming, Requirements Gathering, Visual Studio, Visio, Software Documentation, Troubleshooting, Web Design, System Design, Requirements Analysis, Systems Analysis, Microsoft Office, ActionScript, Mobile Web Design, Microsoft SQL Server, Client Interfacing, Oracle SQL, Project Estimation, Emacs, AngularJS, Web Applications
Education
Aquinas College 2008 — 2010
BS, Computer Information Systems
Aquinas College 1999 — 2003
Bachelor's of Fine Art, Printmaking, Scuplture
Hilton San Francisco Union Square & Parc 55 San Francisco November 2014 - Present
Hilton San Francisco Union Square October 2013 - November 2014
Waldorf Astoria Orlando & Hilton Bonnet Creek January 2012 - October 2013
Waldorf Astoria Orlando & Hilton Bonnet Creek May 2011 - January 2012
Amway Grand Plaza Hotel August 2007 - April 2011
Hilton Bonnet Creek & Waldorf Astoria Orlando May 2010 - August 2010
Experient March 2009 - March 2009
Amway Grand Plaza Hotel May 2008 - October 2008
The North End Restaurant May 2007 - August 2007
Street Marketing Inc March 2005 - August 2006
Skills
Customer Service, Leadership, Consumer Marketing, Hospitality, Hotels, Event Management, Catering, Banquets, Restaurants, Hospitality Industry, Hospitality Management, Event Planning, Management, Sales, Revenue Analysis, Time Management, Food & Beverage, Corporate Events, Convention Services, Hotel Management, OnQ, Meeting Planning, Customer Satisfaction, Property Management..., Operations Management, Front Office, Marketing, Resorts, Food, Pre-opening, Micros, Menu Development, Delphi, Restaurant Management, Tourism
Education
Grand Valley State University 2006 — 2011
B.A., Hospitality/Tourism Management, Emphasis in Meeting/Event Planning, Minor in Business
Northville High School 2002 — 2006
Spectrum Health Hospice August 2013 - Present
Amway Grand Plaza Hotel April 2011 - Present
Amway Grand Plaza Hotel December 2009 - August 2011
Choice Hotels International April 2010 - September 2010
Association of Behavior Anaylsis February 2010 - June 2010
Skills
Event Management, Event Planning, Customer Service, Management, Hospitality, Hotels
Education
Grand Valley State University 2007 — 2010
Bachelor of Arts, Hospitality and Tourism Management
Lake Michigan Credit Union December 2012 - Present
Kent County Juvenile Detention Center May 2012 - August 2012
Lake Michigan Credit Union August 2010 - January 2012
Amway Grand Plaza Hotel August 2005 - July 2010
D&W Food Centers July 2003 - September 2005
Skills
Banking, Credit Unions, Retail Banking, Loans, Credit, Customer Service, Customer Experience, Account Management, Sales Management, Supervisory Skills, Coaching
Education
Ferris State University 2010 — 2012
Bacloers of Criminal Justice, Criminal Justice
Grand Rapids Community College 2003 — 2006
Associate of Arts (A.A.)
Auto-Owners Insurance December 2014 - Present
Tropical Tanning March 2013 - December 2014
David's Bridal September 2013 - April 2014
Hampton Inn & Suites April 2013 - September 2013
Amway Grand Plaza Hotel January 2013 - March 2013
Walt Disney World June 2012 - December 2012
West Michigan Wedding Association September 2011 - April 2012
Francesca's Collections September 2011 - October 2011
Sands Resorts May 2011 - August 2011
Amway Grand Plaza Hotel December 2010 - April 2011
Skills
Event Planning, Social Media, Microsoft Office, Facebook, Writing, Advertising, Event Management, Hospitality, Scheduling Management, Inventory Control, Marketing, Social Media Marketing, Promotions, Spray Tanning, Teamwork, Email Marketing, Weddings
Education
Grand Valley State University 2007 — 2012
Bachelor of Science (B.S.), Hospitality and Tourism Management
Excel Academies of Cosmetology 2006 — 2007
Cosmetologist License, Cosmetology/Cosmetologist, General
Amway October 2013 - Present
JPMorgan Chase August 2011 - October 2013
J.Crew November 2010 - June 2011
Zero1 March 2010 - August 2010
Amway Grand Plaza Hotel May 2007 - May 2009
Harvey Automotive August 2005 - May 2007
Skills
Client Relationship..., Outstanding Customer..., Customer Relations, Customer Service, Word, Excel, Microsoft Office, Event Planning
Education
Aquinas College 2011 — 2018
Master's, Management - Organizational Leadership
Davenport University 2007 — 2010
BBA, Marketing
Visit Orlando September 2015 - Present
Visit Orlando March 2015 - September 2015
Michigan Turkey Producers March 2009 - July 2014
Amway Grand Plaza Hotel 2004 - 2006
Skills
Microsoft Office, Customer Service, Training, Teamwork, Time Management, Communication, Organization, Problem Solving, Telephone Skills, Process Improvement, Dependable Team Player, People Skills, Data Entry, Software Documentation, Customer Satisfaction, Microsoft Word, Microsoft Excel, Self-starter, Team Building, Expense Reports
Education
Aquinas College 2004 — 2008
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Amway Grand Plaza Hotel November 2010 - Present
Marriott International October 2009 - November 2010
Marriott International September 2003 - October 2009
Skills
Hospitality Management, Hotels, Hospitality Industry, Hospitality, Hotel Management, Training, Front Office
Education
University of Phoenix 2003 — 2005
Master's degree, Business
Grand Valley State University 1996 — 2001
Bachelor's degree, Hospitality Administration/Management
Millennium Security Systems, LLC October 2011 - Present
WGVU July 2012 - November 2014
Turn Key Systems, LLC February 2011 - March 2012
EverSafe / Alarm Team September 2009 - February 2011
Simonson Marketing & Entertainment January 2006 - September 2009
Regent Broadcasting March 2004 - September 2007
Advanced Communications, Inc. October 2003 - January 2006
Amway Grand Plaza Hotel September 2001 - October 2003
ADT Security Services February 1997 - August 2001
Communications Source, Inc. February 1995 - February 1997
Skills
Security Alarms, Access Control, CCTV Systems, Radio Host, Radio Broadcasting, Radio Frequency..., Wedding DJ, DJ, Fire Alarm, Security, Video, Editing, Broadcast, Program Management, Telecommunications, Radio, CCTV, Account Management, Advertising, Music, IPS, Sound, Television, Radio Producing, Adobe Audition, Pro Tools, Radio Programming, Audio Post Production, Radio Advertising, Audio Editing, Digital Media, Concerts, Voice Over, Video Production, Recording, Producing, Radio Promotions, Audio Engineering, Podcasting, Entertainment, Voice Acting, Commercials, Music Industry, Talent Booking, Broadcast Television, Mass Production, Sound Design, Live Events, New Media, Music Publishing
Education
Cornerstone University 1979 — 1985
Schoolcraft High School 1975 — 1979
Quicken Loans November 2012 - Present
University of Michigan September 2009 - November 2012
Flourish Event Design June 2009 - September 2012
C Concept Design May 2011 - August 2011
Amway Grand Plaza Hotel August 2007 - May 2009
Amway Grand Plaza Hotel October 2006 - August 2007
Amway Grand Plaza Hotel June 2006 - August 2007
Skills
Event Management, Event Planning, Management, Customer Service, Training, Microsoft Office, Nonprofits, Purchasing, Social Media, Fundraising, Procurement, Sales, Public Relations, Higher Education, Hotels, Administrative..., Marketing Communications, Social Media Marketing, Marketing, Public Speaking, Social Networking, Data Analysis
Education
Michigan State University 2001 — 2005
Bachelor of Arts, Hospitality Business
John Cabot University 2005 — 2005
American Recycling Center, Inc. December 2011 - Present
American Recycling Center, Inc. March 2010 - December 2011
Ferguson Enterprises, Inc. January 2010 - March 2010
Amway Grand Plaza Hotel September 2008 - July 2009
Grand Valley State University 2004 - 2009
Hawk's Eye Golf Resort April 2008 - August 2008
Skills
Microsoft Office, Team Building, Leadership, Microsoft Excel, Customer Service, New Business Development, Sales, Business Strategy, Customer Satisfaction, Inventory Management, Event Planning, Teamwork, PowerPoint, Hospitality, Time Management
Education
Grand Valley State University 2004 — 2009
Hospitality and Tourism Management
MBA Student at Davenport University January 2015 - Present
ARAMARK June 2008 - December 2013
KFC Corporation (U.S.) January 2004 - June 2008
Amway Grand Plaza Hotel November 2001 - January 2004
Skills
Customer Service, Management, Hospitality Management, Event Management, Inventory Management, Inventory Control, Hiring Employees, Employee Training, Cash Handling Experience, Brand Management, Food Service, Food, Training, Leadership, Restaurants, Food & Beverage, Hospitality, Catering, Hiring, Marketing, Restaurant Management
Education
Davenport University 2013 — 2016
Master of Business Administration (MBA), Marketing
Grand Valley State University 2000 — 2005
Bachelor of Science (BS), Hospitality Tourism Management
Central Security Alarm June 1995 - May 1997
Amway Grand Plaza Hotel September 1993 - August 1994
Skills
Customer Service, Clerical Work, Cashiering, Data Entry, Telephone Skills, Outlook, Filing, Clerical Skills, Cash Register, Fax, Multi-line Phone, Phone Etiquette, File Management, Social Media, Copying, Public Speaking, Microsoft Excel, Teaching, Team Building, Management, Sales
Education
Lansing Community College 2013 — 2016
Associate's Degree, Literature
Lansing Community College 1989 — 1990
Theatre/Language Arts
Advance Central Services June 2009 - Present
The Home Depot March 2012 - December 2014
The Home Depot August 2011 - March 2012
The Home Depot March 2009 - August 2011
Alliance Medical Solutions 2008 - 2009
Amway Grand Plaza Hotel 2004 - 2008
Skills
Contract Management, Team Management, Sales, Customer Retention, Long-term Customer..., Customer Service, Customer Engagement, Organizational..., Organization &..., Goal-driven leader, Goal Setting, Communication Skills, Sales Presentations, Small Group..., Retail Management
Education
Liberty University
Bachelor's degree, Business Administration and Management, General
Grand Rapids Community College
Texas A&M University March 2013 - Present
Gordon Food Service September 2006 - March 2013
Grand Valley State University July 2008 - April 2010
SMG- DeVos Place 2004 - 2006
Amway Grand Plaza Hotel May 2003 - October 2003
Sheraton Maui Resort May 2002 - August 2002
Skills
Food & Beverage, Trade Shows, Event Planning, Marketing Strategy, Event Management, Hospitality, Awesomeness, Food, Meeting Planning, Sales, Sales Management, Sponsorship, Food Service, Social Networking, Team Building, Corporate Events, Marketing
Education
Grand Valley State University 1999 — 2003
B.A., Hospitality and Tourism Management
Taj Campton Place March 2007 - Present
Consumer Electronics Association January 2006 - 2010
Carlson Marketing 2006 - 2006
The Learning Company 2003 - 2003
Pan Pacific Hotels Group 1994 - 2001
Amway Grand Plaza Hotel 1981 - 1985
Skills
Hospitality, Food & Beverage, Hotels, Microsoft Office, Hotel Management, Budgets, Customer Service, Hospitality Industry, Hospitality Management, Catering, Professional letter..., Expert meeting minute..., Tourism, Rooms Division, Pre-opening, CRM, Restaurant Management, Yield Management
Education
Miami University
BA
Park Point Marina Inn August 2014 - Present
The Harbor Grand and Marina Grand Resorts April 2013 - Present
Park Point Marina Inn 2014 - 2014
The Haworth Inn and Conference Center March 2012 - April 2013
Amway Grand Plaza Hotel January 2011 - May 2011
Bay Pointe Inn May 2010 - August 2010
Hastings Community and Education Center June 2007 - August 2009
Skills
Hospitality, Customer Service, Hotels, Hospitality Management, Microsoft Office, Hospitality Industry, Hotel Management, Event Planning, Microsoft Excel, Microsoft Word, Budgets, Social Media, Resorts, PowerPoint, Presentations, Telephone Skills, Guest Service Management, Time Management, Restaurants
Education
Grand Valley State University 2009 — 2013
Bachelor of Arts, Hospitality and Tourism Management
Hastings High School 2005 — 2009
Laurel Manor Banquet and Conference Center June 2013 - Present
Precision Meetings & Events March 2013 - March 2013
Amway Grand Plaza Hotel July 2012 - December 2012
Spotlight616 December 2011 - October 2012
Spotlight616 August 2011 - December 2011
Suburban Collection Showplace May 2011 - August 2011
West Michigan Wedding Association October 2010 - October 2010
ArtPrize September 2010 - October 2010
Skills
Special Events..., Event Management, Hospitality Industry, Sponsorship Relations, Press Releases, Floor Plans, Coordinating Events, Timeline Development, Budget Setting, Fashion Shows, Sales, Event Planning, Hospitality, Sponsorship, Marketing
Education
Grand Valley State University 2010 — 2013
Bachelor of Science (B.S.), Hospitality and Tourism Management, 3.9
Booking.com January 2011 - April 2013
Booking.com May 2010 - December 2010
Amway Grand Plaza Hotel April 2009 - November 2009
Skills
Revenue Analysis, Hospitality Management, Hotels, Customer Service, Yield Management, Online Travel, Hotel Management, Hospitality, Hotel Booking, Front Office, Revenue Forecasting, Resorts, Hospitality Industry, Opera, Property Management..., Tourism, Rooms Division, Leisure, Business Travel, Travel Management, Pre-opening, Food & Beverage, Leisure Travel
Education
Grand Valley State University 2005 — 2007
Bachelor of Arts, Writing
Cornerstone University 2003 — 2005
Bachelor of Arts (B.A.), Writing, General
Hope Network August 1998 - Present
Norrell 1996 - 1997
Amway Grand Plaza Hotel May 1990 - June 1995
Skills
ADP Enterprise, ADP ReportSmith, ADP Reporting, Data Entry, Talent Management, Creative, Blogging, Customer Service, Non-profits, Coaching, Conflict Resolution, Social Skills, Team Building, Training, Leadership, Employee Benefits, Nonprofits, Management, HRIS, ADP Payroll, Interviews, Benefits Administration
Education
Cornerstone University 1986 — 1990
Bachelor's degree, Business Administration/Marketing
Wolverine World Wide February 2014 - Present
Wolverine World Wide September 2012 - February 2014
Amway Grand Plaza Hotel August 2012 - September 2012
Amway Grand Plaza Hotel September 2010 - August 2012
Aquinas College May 2011 - December 2011
Skills
QuickBooks, Accounting, Microsoft Excel, Spreadsheets, Data Entry, Microsoft Office, PowerPoint, Microsoft Word, Research, Customer Service, Non-profits, Auditing, Outlook, Datatel, SAP, Financial Analysis, Journal Entries, SAP BW, Account Reconciliation, Finance
Education
Western Michigan University 2013 — 2015
Master of Business Administration (MBA)
Aquinas College 2008 — 2012
Bachelor of Science In Business Administration, Accounting and Business Administration
New Holland Brewing Company July 2013 - Present
The Melting Pot Restaurants August 2011 - July 2013
Victoria's Secret March 2012 - April 2013
Amway Grand Plaza Hotel December 2009 - August 2011
Bay Harbor Yacht Club April 2009 - August 2009
Skills
Restaurants, Food & Beverage, Culinary Skills, Food Service, Restaurant Management, Hospitality Management, Customer Service, Food, Menu Development, Catering, Fine Dining, Hospitality, Banquets, Event Planning, Social Networking, Event Management, Cooking, Food Preparation, Micros, Bartending, Customer Satisfaction, Pastry, Front Office, Hospitality Industry, Hotels, Inventory Management
Education
Grand Rapids Community College 2008 — 2011
A.S., Culinary Management
Amway Hotel Corporation 2008 - Present
Amway Grand Plaza Hotel 2005 - 2008
Amway Grand Plaza Hotel 2000 - 2005
English Hills Country Club & Terrace 1997 - 2000
Brookshire Inn & Golf Club 1994 - 1997
Royal Fork Restaurants 1991 - 1994
Skills
Hotels, Food & Beverage, Event Management, Meeting Planning, Banquets, Conventions, Hospitality, Event Planning, Special Events, Site Selection, Trade Shows, Conferences, Customer Service, Hospitality Management, Catering, Hotel Contract..., Hotel Site Selection, Budgets, Social Media, Convention Services, Sales, Hospitality Industry, Resorts, Tourism, Hotel Management, Property Management..., Contract Negotiation, Restaurants, Corporate Events, Customer Satisfaction, Delphi
Education
Lansing Community College 1986 — 1988
Business
Grand Office Supply January 2005 - Present
American Marketing Association Student Chapter May 2012 - Present
Project Rehab, Inc. August 2002 - October 2004
Hampton Inn, Urbana, IL August 2000 - March 2002
Amway Grand Plaza Hotel 1997 - 2000
Skills
Budgets, Ordering Office Supplies, Purchasing Processes, Purchasing Power, Partnering, Purchasing, Sales, Pricing Analysis, Leadership, Small Business, Marketing, Event Planning, Customer Service, Training, Account Management, Sales Management, Secretarial Skills, Microsoft Office, New Business Development, Team Building, Time Management, Accounting, Retail, Customer Retention, Inventory Management, B2B, Cold Calling, Social Networking
Education
Davenport University 2010 — 2014
In Process, Marketing/Marketing Management, General
Gentex Corporation August 2013 - Present
Holiday Inn Express & Suites South Grand Rapids, MI May 2013 - June 2013
Amway Hotel Corporation September 2012 - May 2013
Choice Hotels International May 2011 - October 2012
Amway Hotel Corporation May 2012 - September 2012
Amway Grand Plaza Hotel September 2011 - May 2012
Fair Haven Ministries Church October 2005 - September 2011
The Home Depot June 2009 - August 2010
Skills
Customer Service, Hospitality, PowerPoint, Microsoft Office, Hotels, Hospitality Management, Event Planning, Hospitality Industry, Food, Social Networking, Facebook, Event Management, Hotel Management, Social Media, Property Management..., Cashiering, Restaurants
Education
Grand Valley State University 2010 — 2013
Bachelor of Science, Hospitality and Tourism Management
Grand Rapids Community College 2007 — 2010
Associate of Arts (A.A.), General Studies
First American Title October 2012 - Present
Aerotek Engineering May 2011 - October 2012
Sleep Inn & Suites- Allendale, MI August 2009 - May 2011
Cygnus 27 August 2008 - May 2011
Etissentials April 2005 - May 2011
Amway Grand Plaza Hotel August 2010 - December 2010
Skills
Talent Acquisition, Staffing Services, Technical Recruiting, Sourcing, Screening Resumes, Recruiting, Applicant Tracking..., Contract Recruitment, Temporary Placement, Public Speaking, Human Resources, Talent Management, Training, Management, Sales, Interviews, Temporary Staffing, Employee Benefits, Leadership, Screening, Internet Recruiting, Resume Writing, Employee Relations, Benefits Negotiation, Hiring, Onboarding, College Recruiting, Cold Calling, Building Relationships, Market Research, Employee Training
Education
Grand Valley State University 2005 — 2010
BS: Hospitality & Tourism Management, Lodging
Hamilton High School
Dominion Systems March 2014 - Present
Amway Grand Plaza Hotel March 2013 - March 2014
Amway Grand Plaza Hotel November 2011 - March 2013
Amway Grand Plaza Hotel December 2010 - November 2011
Skills
Customer Service, Office Management, Office Administration, Guest Recovery, Property Management..., Customer Satisfaction, Social Media, Phone Etiquette, Childcare, Cash Handling Experience, Administrative..., Microsoft Office, Typing, Organization, Event Planning, Travel Planning, Employee Training, Computer Proficiency, Learn New Software..., Outlook, Springer Miller Systems, OnQ, Oral & Written..., Conflict Resolution, DIY, Paper Craft, Scrapbooking, Watercolor Artist, Holiday Decor, Cooking, Hospitality Management, Hospitality Industry, Upcycling, Doodling
Education
Grand Valley State University 2005 — 2011
Bachelor of Science (B.S.), Hospitality and Tourism Management
Shrine High School 2001 — 2005
SameDay. Delivery. July 2013 - Present
SameDay. Delivery. September 2012 - Present
Amway Grand Plaza Hotel March 2009 - June 2014
Egypt Valley Country Club April 2006 - April 2008
Skills
Team Leadership, Customer Service, Time Management, Management, Teamwork, Logistics Management, Sales Management, Business Development, New Business Development, Start-ups, Logistics, Supply Chain Management, Microsoft Office, Microsoft Excel, Spanish, Hospitality, International Business, Critical Thinking, Marketing, International Relations
Education
Grand Valley State University 2008 — 2012
Bachelor of Arts (B.A.), International Relations and Affairs
Forest Hills Eastern 2004 — 2008
College Preparatory
JW Marriott Grand Rapids June 2008 - Present
Amway Grand Plaza Hotel February 1998 - June 2008
Kent Country Club 1992 - 1996
Skills
Hotels, Hospitality, Conferences, Event Management, Hospitality Industry, Hospitality Management, Catering, Meeting Planning, Food & Beverage, Tourism, Event Planning, Hotel Management, Trade Shows, Customer Service, Banquets, Sales, Resorts, Revenue Analysis, Corporate Events, Marketing, Restaurants, Team Building, Property Management..., Convention Services, Social Media, Customer Satisfaction, Lodging, Leadership, Rooms Division, Opening Hotels, Guest Service Management
Education
Grand Valley State University 1988 — 1992
BA, Hospitality and Tourism Management
SLD Read March 2006 - Present
Make-Wish-Foundation January 2001 - September 2006
ELE-WLE, Paragon Leadship International September 2004 - September 2005
Crowne Plaza Hotel May 1999 - May 2000
Amway Grand Plaza Hotel June 1997 - May 1999
MDL Inc. September 1993 - June 1997
Skills
Leadership, Marketing Strategy, Strategic Planning, Staff Development, Business Development, Program Development, Volunteer Management, Community Outreach, Annual Giving, Public Speaking, Event Management, Grant Writing, Sales, Social Media Marketing, Event Planning, Training, Start-ups, Marketing, Program Management, Classroom, Business Planning, Management, Coaching, Social Media, Teaching, New Business Development, Strategy, Fundraising, Nonprofits, Leadership Development, Public Relations
Education
St. Mary's College, Notre Dame 1985 — 1989
BA, Communications/Psychology
Dartmouth College
MSU College of Human Medicine March 2013 - Present
Center Manufacturing Inc August 1984 - March 2013
Byron Community Wellness 2006 - 2011
Byron Center Downtown Development Authority January 2005 - August 2009
Byron Center Chamber of Commerce November 2003 - November 2005
Amway Grand Plaza Hotel September 1981 - August 1984
The Pioneer 1977 - 1979
Skills
Non-profits, Event Planning, Microsoft Word, Project Management, Editing, Volunteer Management, Event Management, Microsoft Excel, Volunteering, Creative Writing, PowerPoint, Travel Planning
Education
Davenport University-Eastern Region 1990 — 1990
Professional Secretary Certification
Rogers City High School 1972 — 1976
Diploma, General
Kalamazoo Wings June 2015 - Present
Cherry Capital Foods & Up North Distributing December 2013 - May 2015
Sysco June 2013 - November 2013
Sysco 2006 - 2012
Van Eerden 2005 - 2006
Amway Grand Plaza Hotel 2003 - 2005
Hyatt Hotels Corporation November 1998 - October 2001
The Ritz-Carlton Hotel Company L.L.C. November 1997 - April 1998
Skills
Sales, Marketing, Business Development, Corporate Budgeting, Communication, B2B Marketing, Salesforce.com, Food Safety, Sales Presentations, Product Development, Contract Negotiation, Merchandising, Direct Sales, Inventory Management, Marketing Strategy, Market Planning, Competitive Analysis, Pricing, Brand Management, Inventory Control, Food, Event Planning, Restaurants, Food & Beverage, Selling, Food Service, Catering, Hotels, Hospitality Management, Customer Service
Education
Michigan State University 1993 — 1997
Bachelor of Arts (BA), Hospitality Business
Ferris State University
The Cheney Place October 2013 - Present
Modern Day Floral & Events April 2013 - February 2014
Amway Grand Plaza Hotel November 2012 - June 2013
Candlewood Suites Jacksonville, NC January 2012 - October 2012
Central Michigan University January 2010 - December 2011
Courtyard by Marriott May 2009 - September 2011
Holiday Inn April 2010 - August 2010
Skills
Event Management, Customer Service, Leadership Development, Project Management, Nonprofits, Customer Satisfaction, Hotels, Event Planning, Hospitality Management, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Community Outreach, Time Management, Teamwork
Education
Central Michigan University 2008 — 2011
Bachelor's of Science in Business Administration, Hospitality Services Administration
City High School Grand Rapids, Michigan 2004 — 2008
Olsson Investment Group August 2014 - Present
Urban Exchange Consignment Boutique November 2011 - Present
Amway Grand Plaza Hotel November 2012 - February 2013
Michillinda Lodge May 2010 - October 2012
Uptown Business District February 2011 - May 2011
Education
Aquinas College 2009 — 2013
Bachelor of Science, Sustainable Business
EuroAmericana, Inc. February 2013 - Present
EuroAmericana, Inc. August 2003 - January 2013
Amway Grand Plaza Hotel February 1997 - July 2003
EuroAmericana, Inc February 1993 - June 1997
Lasak SA January 1990 - July 1993
Skills
Sales, Food, Import, Customer Service, Marketing Strategy, Entrepreneurship, Strategic Planning, New Business Development, Business Strategy, Negotiation, Research, Management, Financial Analysis, Retail, English, Analysis, Business Planning, Operations Management, Supply Chain, Product Development, Purchasing, Pricing
Education
Davenport University 1997 — 2003
Bachelor of Science (BS), International Business, 3.85 Grade Point Average
The Gilmore Collection Judson's Steak House April 2015 - Present
The Gilmore Collection(The B.O.B.) August 2012 - Present
The Gilmore Collection Sales and Catering August 2012 - Present
Douglas J Aveda Institute February 2014 - July 2015
Charley's Crab October 2010 - October 2012
The Gilmore Collection (Ottawa Tavern) February 2012 - July 2012
Mastercuts June 2011 - August 2011
Bonefish Grill January 2010 - October 2010
Hilton Hotel April 2008 - July 2009
Amway Grand Plaza Hotel November 2001 - February 2008
Skills
Customer Service, Restaurants, Food & Beverage, Food Service, Restaurant Management, Hospitality, Catering, Fine Dining, Menu Development, Micros, Banquets, Bartending, Hospitality Management, Food, Culinary Skills, Food Safety, Cooking, Wine, Guest Service Management, Hospitality Industry, Time Management, Event Management, Tourism, Inventory Management, Pre-opening, Front Office, Sanitation, ServSafe, Resorts, Hotels, Sales, Training, Social Networking, Team Building, POS, Labor Control, Baking, Data Entry, Open Table, Cashiering, Wine Tasting, Cuisine, Cash Handling Experience, Microsoft Word, Concierge Services, Customer Satisfaction
Education
Douglas J Aveda Institute 2010 — 2011
Cosmetology License, Hair Styling/Stylist and Hair Design
City of Folsom February 2015 - Present
Paramount Equity Mortgage August 2009 - February 2015
Randy Peters Catering and Event Planning May 2009 - July 2009
Citizens Business Center October 2007 - March 2009
Amway Grand Plaza Hotel August 2006 - May 2007
The Bridge Evangelical Free Church February 2004 - August 2006
Skills
PowerPoint, Social Media, Microsoft Office, Event Planning, Sales, Marketing, Customer Service, Leadership, Mortgage Lending, Salesforce.com, Investment Properties, Hospitality, Administration, Office Administration, Office Management, Account Management, Teamwork, Team Building, CRM Databases, Payroll, Payment Card Processing, Cold Calling, Phone Etiquette, Multi-line Phone, Scheduling, Appointment Scheduling, Business Correspondence, Written Communication, Written Correspondence, Social Networking
Education
California State University, Fresno 2002 — 2006
Bachelor's
Sonora High School
Feld Entertainment 2010 - 2015
Van Andel Arena May 2010 - August 2010
Amway Grand Plaza Hotel August 2009 - August 2010
MidNight Snack, A Cappella Group at Grand Valley State University January 2008 - April 2009
CVMedia May 2007 - August 2007
Skills
Advertising, Public Relations, Social Media Marketing, Event Management, Marketing, Social Media, Marketing Communications, Sales, Online Advertising, Management, Marketing Strategy, Media Buying, Brand Management, Business Development, Strategic Planning, Strategic Public..., Client Relations, Customer Relations, Market Research, Grassroots Marketing, Strategic Data Analysis, Event Planning, Email Marketing
Education
Grand Valley State University
Bachelor's Degree, Marketing; Sales emphasis
John Cabot University 2008 — 2008
Art of the Renaissance in Rome, Italian
Corporate Concierge Services July 2015 - Present
Mariano's April 2014 - July 2015
Keefer's Restaurant October 2013 - April 2014
St. Julian Winery April 2013 - September 2013
Forest Glen Golf and Country Club September 2010 - March 2013
Courtyard by Marriott January 2008 - August 2010
Amway Grand Plaza Hotel March 2010 - July 2010
Hotel Iroquois May 2009 - September 2009
Skills
Hospitality, Customer Service, Hotels, Food & Beverage, Hospitality Industry, Event Planning, Sales, Leadership, Management, Microsoft Office, Banquets, Personality, Resorts, Hospitality Management, Time Management, Front Office, Training, Tourism, Meeting Planning, Sales Management, Market Research, Customer Satisfaction, Event Management, Restaurants, Catering, Networking, Relationship Building, Social Media, Hotel Management, Social Networking, Microsoft Excel, Public Speaking, Team Building, Marketing, Microsoft Word, Social Media Marketing, Teamwork, Food, Corporate Events, PowerPoint, Retail
Education
Grand Valley State University 2006 — 2010
Bachelor of Arts, Hospitality and Tourism Management
Amway Grand Plaza Hotel May 2014 - Present
Celebration! Cinema January 2014 - June 2014
Cornerstone University 2013 - 2014
Cornerstone University 2013 - 2014
Six Flags 2013 - 2013
Six Flags 2012 - 2012
Six Flags 2010 - 2011
Skills
Audio Visual Support, Customer Service, Social Media, Live Events, Creativity Skills, Theatre, Microsoft Office, Microsoft Excel, Public Speaking, Photoshop, Critical Thinking, Google Drive, Microsoft Word, Google Docs, Twitter, Management, Adobe Creative Suite, PowerPoint, Premiere, Editing, Facebook, YouTube, Social Networking, Multi-camera Directing
Education
Cornerstone University 2009 — 2014
Film/Cinema/Video Studies
Amway Grand Plaza Hotel May 2015 - Present
Amway Grand Plaza Hotel December 2014 - Present
Garlock Guide Service January 2008 - Present
Amway Grand Plaza Hotel January 2006 - May 2015
Amway Grand Plaza Hotel November 2013 - December 2014
Casters Fly Shop 2011 - 2012
United States Navy July 1996 - July 2000
Skills
Fly Fishing, Hotels, Customer Service, Hospitality Management, Retail, Event Planning, Fishing, Management, Fish, Hospitality, Hospitality Industry, Social Media Marketing, Microsoft Office, Public Relations, Event Management, Time Management, Marketing, Public Speaking
Education
Grand Valley State University 2001 — 2005
BS, Hospitality and Tourism Management
Rockford High School 1992 — 1996
Sam's Club July 2015 - Present
Hampton Inn August 2012 - July 2015
Amway Grand Plaza Hotel February 2001 - February 2008
Skills
Team Building, Hospitality Management, Hospitality Industry, Sales, Event Management, Customer Service, Customer Satisfaction, Microsoft Word, Time Management, Inventory Management, Teamwork, Hotels
Education
Central Michigan University 2010 — 2014
Bachelor's degree, Sociology/ Psycology
Amway Grand Plaza Hotel May 2012 - August 2013
Skills
Restaurants
Education
Johnson & Wales University 2011 — 2015
Bachelor’s Degree, Baking and Pastry Arts & Food Service Management, GPA 3.67/4.00
University Club of MSU July 2015 - Present
University Club of MSU February 2015 - July 2015
Weber's Inn July 2012 - November 2014
American Red cross washtenaw January 2014 - July 2014
Amway Grand Plaza Hotel March 2010 - July 2012
Med Share Diagnostics April 2008 - August 2008
Plum Hollow Country Club March 2006 - June 2008
Skills
Customer Service, Event Planning, Marketing, Microsoft Office, Sales, Team Building, PowerPoint, Time Management, Accounting, Microsoft Excel, Nonprofits, Fundraising, Non-profits, Microsoft Word, Management, Social Media, Outlook, Hospitality, Insurance, Hospitality Industry, Budgets, Entrepreneurship, Organizational..., Selling, Team Leadership, Consultative Selling, Cold Calling, Facebook, Access, Investments, QuickBooks
Education
Eastern Michigan University 2012 — 2014
Master's degree, Health/Health Care Administration/Management, First year
Grand Valley State University 2008 — 2010
Bachelor's, Finance
Oakland Community College Royal 2006 — 2008
Associates, Business Administration
Oak Park High School 2004 — 2006
GED, K-12
Suzan Martins Comprehensive /Oak Park High School Lagos 2002 — 2006
High school diploma
Madison Square Christian Reformed Church January 2013 - Present
Western Michigan Genealogical Society January 2009 - December 2014
Madison Square Christian Reformed Church October 2010 - December 2012
ISG December 2000 - February 2010
The Iserv Company September 1996 - December 2000
Amway Grand Plaza Hotel 1984 - 1996
Amway Grand Plaza Hotel 1981 - 1984
Westdale Better Homes & Gardens 1978 - 1981
Skills
Project Management, Website Development, Application Hosting, Business Strategy, Strategic Planning, Team Leadership, Process Improvement, Project Planning, Business Process, Management, Disaster Recovery, Leadership, Team Management, Networking, Databases, Sales, Consulting, Managed Services, Customer Service
Education
Cornerstone University 2010 — 2012
Bachelor of Science (B.S.), Business Management
Grand Valley State University
Hospitality & Tourism Management
National Corporate Housing February 2015 - September 2015
Paragon Properties October 2006 - December 2014
Village Green Companies October 1999 - September 2006
Garland Resort July 1998 - October 1999
Amway Grand Plaza Hotel 1996 - 1997
Skills
Management, Marketing, Property Management, Training, Sales, Customer Service, Property, Operations Management, Disposition, Program Management, Asset Management, Market Analysis, Apartments, Real Estate, Leases, Microsoft Office, Real Estate Development, Contract Negotiation, Account Management, Market Planning, Selling, Customer Satisfaction, Yardi, Sales Management, Microsoft Excel, Business Development, Marketing Strategy, Team Leadership, Team Building, Social Media Marketing, Dispositions
Education
Grand Valley State University 1994 — 1997
LightenUp Fitness, LLC July 2015 - Present
Strides Life Coaching May 2014 - July 2015
MÖNNACO 2010 - 2012
Mama Moderne 2010 - 2012
Amway Grand Plaza Hotel 2003 - 2008
Skills
Life Coaching, Brand Development, Business Development, Marketing Strategy, Marketing, Entrepreneurship, Email Marketing, New Business Development, Strategic Partnerships, Strategic Planning, Strategy, Direct Marketing, Social Media Marketing, Account Management, Fundraising, Sales Management, Sales, Management, Marketing Communications, Start-ups, health coach
Education
Grand Valley State University
Business Administration
JLL June 2015 - Present
Preferred Hotel Group March 2014 - July 2014
Booking.com July 2012 - January 2014
Booking.com February 2011 - June 2012
Amway Grand Plaza Hotel June 2008 - January 2011
Clear Channel Communications May 2009 - September 2009
Amway Grand Plaza Hotel September 2007 - June 2008
Skills
Event Planning, Revenue Analysis, Hospitality, Hospitality Management, Networking, Hotels, Facebook, Social Networking, Social Media, Front Office, Meeting Planning, Sales, Management, Online Travel, Customer Service, Customer Satisfaction, CRM, Property Management..., Hotel Booking, Pricing, Revenue Forecasting, Corporate Events, Microsoft Office, Account Management
Education
Grand Valley State University 2005 — 2009
B.S., Hospitality Management, Business
Spectrum Health January 2014 - Present
Amway Grand Plaza Hotel August 2010 - January 2014
Banana Republic September 2007 - September 2010
Skills
Leadership, Project Management, Process Improvement, Building Relationships, Diversity & Inclusion..., Networking, Talent Acquisition, Recruiting, Team Leadership, Positive Energy, Critical Thinking, Highly Dedicated, Team Building, Teamwork, Customer Service, Coaching, Event Management, Social Networking, Event Planning, Time Management, Social Media, Sales
Education
Grand Valley State University
Bachelor of Business Administration (B.B.A.), Human Resources Management
Trotec Laser, Inc. February 2015 - Present
Homes & Loans October 2014 - January 2015
JW Marriott Grand Rapids May 2014 - December 2014
Amway Grand Plaza Hotel May 2014 - October 2014
Grand Valley Lanthorn August 2013 - April 2014
National Student Advertising Competition (NSAC) August 2013 - April 2014
Grand Valley State University August 2010 - April 2014
Sunny's Kitchen June 2013 - August 2013
MLV Consulting Group LLc January 2013 - June 2013
Lake St. Clair Metro Park May 2011 - May 2013
Skills
Advertising, Social Media, Teamwork, Advertising Sales, Customer Service, Facebook, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Research, Newspapers, InDesign, Photoshop, Public Speaking, Illustrator, Dreamweaver, Graphic Design, Copywriting, Marketing
Education
Grand Valley State University 2010 — 2014
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication, 3.8 GPA
East Detroit High School 2006 — 2010
Modern Healthcare July 2015 - Present
American Osteopathic Association December 2012 - July 2015
American Osteopathic Association July 2011 - December 2012
American Academy of Cosmetic Surgery May 2009 - July 2011
Cruise Holidays of Grand Rapids January 2009 - May 2009
Amway Grand Plaza Hotel May 2006 - January 2008
Skills
Meeting Planning, Social Media, Mobile Applications, Event Management, Non-profits, Contract Negotiation, Budgets, Event Planning, Volunteer Management, Social Networking, Training, Management, Social Media Marketing, Fundraising, Public Relations, Association Management, Marketing Communications, Project Planning, Customer Service, Hospitality, Trade Shows, Hospitality Management, Marketing, Nonprofits, Newsletters, Public Speaking, Hospitality Industry, Corporate Events
Education
Grand Valley State University 2004 — 2008
B.S., Hospitality and Tourism Management
Amway Grand Plaza Hotel May 2013 - Present
Amway Grand Plaza Hotel April 2010 - April 2013
AIPAC March 2013 - March 2013
Choice Hotels International October 2011 - October 2011
Amway Grand Plaza Hotel November 2010 - April 2011
Macy's October 2009 - December 2010
Hollister Co. June 2007 - October 2009
Indian Trails Camp June 2009 - August 2009
Skills
American Sign Language, Organization &..., Communication, Multitasking Skills, Team Leadership, Highly motivated..., Customer Satisfaction, TIPS Certified, CVENT Certified, Front Office, Hospitality Industry, Customer Service
Education
Grand Valley State University 2008 — 2013
Bachelor of Science (B.S.), Hospitality and Tourism Management, GPA 3.30
BSI HEALTHCARE AUDIT SERVICES / FORMERLY BUSINESS STRATEGY December 2011 - Present
Business Strategy, Inc. January 1999 - December 2011
AMWAY GRAND PLAZA HOTEL January 1998 - January 1999
Skills
Internal Controls, Auditing, Internal Audit, Accounting, Quality Auditing, Accounts Payable, Risk Assessment, Process Improvement, Accounts Receivable
Education
Grand Rapids Community College 1980 — 1982
ACCOUNTING, COMPUTER SCIENCE
Grand Valley State University 1973 — 1975
Computer Science
CENTRAL HIGH SCHOOL 1962 — 1968
AbbVie April 2013 - Present
Abbott Laboratories February 2004 - April 2013
Amway Grand Plaza Hotel May 1994 - January 2004
Aquinas College March 1998 - July 1998
Skills
Pharmaceutical Sales, Neurology, Event Planning, Healthcare, Cardiology, Sales, Sales Effectiveness, Product Launch, Managed Care, Leadership, Sales Management, Customer Service, Hospital Sales, Marketing, Sales Operations
Education
Hope College 1990 — 1994
Bachelor of Arts (B.A.), Business/Corporate Communications
St. Louis High School 1986 — 1990
Focus Academy November 2014 - June 2015
Mental Health Resource Center - Clearwater FACT October 2013 - November 2014
Russell Johns Associates, LLC April 2011 - December 2012
Blockbuster December 2010 - April 2011
Biolife Plasma Services January 2009 - September 2010
Amway Grand Plaza Hotel January 2008 - May 2008
D and D Dock Associates May 2000 - May 2008
Skills
Marketing, Advertising, Sales, Customer Service, Social Networking, Account Management, Cold Calling, Training, Leadership, Social Media, Management, Time Management, Contract Recruitment, Graphic Design
Education
Grand Rapids Community College 2005 — 2008
Associates, Music/Recording
Michigan State University 2004 — 2004
General Studies
Roscommon High School 2000 — 2004
High School Diploma, General Studies
Michigan Office Solutions (MOS) December 2012 - Present
Michigan Office Solutions (MOS) May 2012 - December 2012
Amway Grand Plaza Hotel February 2009 - April 2012
Skills
Customer Satisfaction, Customer Service, Microsoft Excel, Team Building
Education
Grand Valley State University 2008 — 2012
Hospitality and Tourism Management, Meeting and Event Planning
Creative Dining Services- Pfizer 2014 - Present
Steelcase March 2011 - March 2013
Creative Dining Services 2010 - 2011
Steelcase 2001 - 2010
Creative Dining Services 2001 - 2009
St Honore French Bakery and Tearoom 1998 - 1998
Knott McKinley Food Broker 1996 - 1998
Ocean Reef Club 1992 - 1993
Amway Grand Plaza Hotel 1990 - 1992
Skills
Hospitality, Furniture, Strategic Planning, Marketing Strategy, Interior Design, New Business Development, Product Development, Space-planning, Sales Management, Project Management, Account Management, Marketing, Event Planning, Customer Service, Event Management, Leadership, Corporate Events, Team Building, Food & Beverage, Management, Training, CRM, Contract Negotiation, Sales, B2B, Sales Operations, Budgets, Hospitality Management, Operations Management, Purchasing, Negotiation, Menu Development, Fine Dining, Casual Dining, Concept Development, Concept Design, Catering, Food Service, Inventory Management, P&L Management, Customer Satisfaction, Forecasting, P&L, Food, Key Account Management, Payroll, Brand Development, Hiring, Change Management, Leadership Development
Education
Aquinas College 1984 — 1986
Ionia high school
Trigo (Panera Bread) ManagerTGI Fridays1996 - 2002
Fairmont Hotel 1987 - 1990
Amway Grand Plaza Hotel 1983 - 1987
1913 room 1983 - 1987
Education
Cornerstone University 1972 — 1974
Meijer February 1997 - Present
HealthwoRx,PC March 1994 - October 1995
Cascade Engineering March 1994 - October 1995
Blodgett Memorial Medical Center October 1990 - January 1992
Steelcase June 1985 - September 1990
Amway Grand Plaza Hotel August 1980 - June 1985
Skills
Payroll, System Administration, Management, Employee Benefits, Invoicing, Insurance, Procurement, Medical Records, Customer Service, Retail, Microsoft Office, Data Entry, Human Resources, Food & Beverage, Hospitality Management, Health, HIPAA, Internal Audit, Microsoft Excel, Microsoft Word, Mac, Networking, Onboarding, Oncology, PowerPoint, PeopleSoft, Hiring, Time Management, Process Scheduler, Deferred Compensation, Employee Relations, Training, Outlook, Administration, Inventory Control, Inventory Management
Education
Grand Rapids Community College 1978 — 1980
Double Associates Degree, Medical and Executive Administration
Grand Valley State University October 2013 - Present
Amway Grand Plaza Hotel January 2007 - October 2013
Amway Grand Plaza Hotel January 2006 - January 2007
Skills
Hotels, Hospitality Industry, Hospitality, Hospitality Management, Catering, Food & Beverage, Meeting Planning, Convention Services, Banquets, Event Management, Restaurants, Organization, Property Management..., Marketing, Budgets, Menu Development, Trade Shows, Sales, Delphi, Management, Corporate Events, Culinary Skills, Weddings, Revenue Analysis, Hotel Management, Tourism
Education
Grand Valley State University
Mt. Pleasant High School
Rockford Ambulance 2015 - Present
Rockford Ambulance June 2013 - Present
Wolverine World Wide June 2009 - October 2011
WinnValley Alpaca Ranch, LLC June 2009 - August 2011
Wolverine World Wide June 2008 - June 2009
Crystal Flash Energy January 2006 - May 2007
Amway Grand Plaza Hotel November 2000 - January 2004
Skills
Customer Service, Public Speaking, Recruiting, Telephone Skills, Interviews, Merchandising, Sales, Sourcing
Education
Cornerstone University 2007 — 2009
Bachelor's degree, Business Administration and Management, General
Olympia Career Training Inst 2002 — 2004
medical assistant, Medical
Grand Little Big Band 2013 - Present
Alexiev Transcription Services LLC January 2003 - Present
ELS Language Centers August 2009 - April 2010
Arbor Circle Corporation November 1999 - August 2001
United States Peace Corps June 1997 - August 1999
Travel Consultants, Inc. November 1990 - February 1997
Amway Grand Plaza Hotel November 1986 - December 1990
Skills
Research, German, Intercultural..., Grant Writing, Teaching, Program Development, Editing, Non-profits, French, ESL, Teaching English as a..., Public Speaking, Fundraising, Blogging, English, Creative Writing, Event Planning, TEFL, Language Teaching, Foreign Languages
Education
Peace Corps Pre-Service Training 1997 — 1999
Community Development, Cross-Culture Training, Bulgarian Language Training
Grand Valley State University 1981 — 1985
BA, French
Université Paris-Sorbonne 1984 — 1984
French
Trinity School of Natural Health
Certified Natural Health Professional
Amway Grand Plaza Hotel November 2014 - Present
Amway Grand Plaza Hotel April 2003 - November 2014
Amway Grand Plaza Hotel August 2000 - April 2003
Outback Steakhouse in Lansing, MI November 1993 - April 1999
Skills
Budgets, Hotels, Food & Beverage, Restaurants, Strategic Planning, Catering, Forecasting, Training, Nonprofits, Time Management, Sales, Hospitality, Project Planning, Employee Training, Public Speaking, Event Planning, Meeting Planning, Management, Convention Services, Fundraising
Education
Michigan State University 1992 — 1998
BS in Food Industry Management, Sales, Food Flow Logistics, Marketing, and Management
Broward College 1989 — 1992
none, Math and Engineering
CareFlight Air and Mobile Services September 2013 - Present
Washington Township Fire Department September 2012 - Present
International Training Group August 2010 - August 2014
Wright-Patterson Medical Center July 2013 - June 2014
Alliance Mobile Health October 2010 - November 2012
Abate Risk Ltd. November 2008 - June 2012
Macomb Community College October 2010 - December 2011
U.S. Training Center May 2008 - June 2009
Kent County Sheriff's Department February 2005 - May 2008
Amway Grand Plaza Hotel October 2003 - April 2008
Skills
Executive Protection, Security, Weapons, Protection, Military, Law Enforcement, Tactics, Microsoft Office, Firearms, Customer Service, First Aid, Surveillance Detection, Paramedic, ACLS, BLS, Emergency Vehicle..., Advance Work, World Travel, PHTLS, TCCC, EMT, Enforcement, Close Protection, Security Training, Force Protection, Personal Protection, Personal Security, Counterterrorism, Surveillance, Physical Security, PSD, Security Operations, Weapons Training, Security Management, Homeland Security, NRP, PALS, NIMS 100, 200, 300,...
Education
Cleveland Clinic EMS Academy
Macomb Community College 2009 — 2010
EMT-Paramedic Certification, EMT-Paramedic
Blackwater Worldwide 2008 — 2008
Worldwide Personal Protective Services
International Training Group 2007 — 2007
Executive Protection
Great Lakes EMS Academy 2005 — 2005
License, EMT-Basic
American Military University 2009 — 2009
Security Management
Grand Valley State University 2000 — 2005
Shrine High School 1996 — 2000
Cascade Engineering January 1999 - Present
Cascade Engineering January 1999 - May 2010
Amway Grand Plaza Hotel January 1998 - January 1999
Skills
Human Resources, Employee Relations, Recruiting, Talent Management, Performance Management, Leadership Development, Change Management, Continuous Improvement, FMLA, Strategic Planning, Manufacturing, Team Building, Lean Manufacturing, Microsoft Office, Leadership, Talent Acquisition, HRIS, Personnel Management, Organizational..., Benefits Administration, Onboarding, Organizational..., Employee Engagement, Applicant Tracking..., Employee Benefits, Training, Deferred Compensation
Education
Aquinas College 2005 — 2009
M.Ed., Education
Alma College 1991 — 1995
B.S., Psychology/Biology
Walt Disney World November 2013 - Present
Disney Water Parks and Miniature Golf November 2010 - November 2013
The Walt Disney Company November 2009 - November 2010
The Walt Disney Company 2006 - March 2010
The Walt Disney Company May 1995 - March 2000
Walt Disney World 1988 - 1995
Amway Grand Plaza Hotel 1986 - 1988
Skills
Customer Satisfaction, Customer Service, Disney, Employee Training, Event Management, Event Planning, Food & Beverage, Front Office, Hospitality, Hospitality Industry, Hospitality Management, Hotels, Human Resources, Leadership, Leadership Development, Management, Operations Management, Budgets, Project Management, Public Speaking, Resorts, Restaurants, Spa, Strategic Planning, Strategy, Team Building, Team Leadership, Tourism, Training
Education
Florida Metropolitan University 1993 — 1995
MBA, Business, Management, Marketing, and Related Support Services
Grand Valley State University 1984 — 1989
Bachelor of Science, Hospitality and Tourism Management
inVentiv Health November 2008 - Present
inVentiv Health 2008 - 2010
CompHealth Medical Staffing April 2008 - November 2008
King Pharmaceuticals 2006 - 2008
Reliant Pharmaceuticals 2005 - 2006
Wyeth Pharmaceuticals 2000 - 2005
Amway Grand Plaza Hotel 1992 - 1995
Education
Central Michigan University 1982 — 1987
Saint Mary's Health Care September 1997 - Present
Trinity Health 1997 - Present
Creative Advantage Inc. 1990 - 1993
Amway Grand Plaza Hotel 1985 - 1990
Skills
Healthcare, Healthcare Information..., Hospitals, Healthcare Management, Strategic Planning, Change Management, Team Building, Customer Service, Leadership Development, Leadership, Public Speaking, Coaching, Training, Management, Organizational..., Recruiting, Data Analysis, Employee Relations, Performance Improvement, Performance Management
Education
Grand Valley State University
Bachelor of Arts (B.A.) and M.A., Business/Corporate Communications
Ruth's Chris Steak House January 2015 - Present
Cygnus 27, Amway Grand Plaza Hotel November 2013 - Present
Ruth's Chris Steak House June 2012 - November 2013
Amway Grand Plaza Hotel March 2009 - June 2012
JW Marriott 2007 - 2008
Skills
Management, Catering, Customer Service, Restaurants, Food, Inventory Management, Microsoft Excel, Restaurant Management, Hospitality, Food
Education
Calvin College 1998 — 2002
Communications and Psychology
Orbit Leasing January 2009 - Present
Centre for Plastic Surgery August 2005 - June 2008
Parks Dermatology Center December 2003 - June 2005
Parks Dermatology Center March 2002 - December 2003
Parks Dermatology Center August 2000 - March 2002
Varnum, Riddering, Schmidt & Howlett June 1999 - December 1999
Varnum, Riddering, Schmidt & Howlett January 1999 - April 1999
Amway Grand Plaza Hotel May 1997 - May 1998
Education
Grand Valley State University 1997 — 1999
BS, Legal Studies
Vieth Consulting August 2014 - Present
John Zomer Designs March 2010 - Present
Central Michigan Graphics June 2012 - August 2014
M3 (Motion, Marketing & Media) June 2011 - August 2011
Swank Audio Visuals October 2007 - August 2009
Blue Cross Blue Shield of Michigan May 2007 - October 2007
Amway Grand Plaza Hotel 2005 - 2007
Dynamite Sound Projects February 2004 - February 2005
Skills
Graphic Design, Web Design, Responsive Web Design, Typography, Logo Design, Layout, Graphics, Illustrator, Photoshop, InDesign, Project Management, Wide Format Printing, Vehicle Wrap Design, Presentation Design, Production Managment, Vinyl Cutting, Prezi, Mac, Multimedia, Brochures, Adobe Acrobat, Microsoft Office, Sound, Audio Engineering, Video, Pro Tools, Lighting, AV, Management, Adobe Creative Suite, Bootstrap, CSS, HTML5, SVG
Education
Lansing Community College 2010 — 2012
Associate of Arts (A.A.), Graphic Design, 3.72
Full Sail University 2002 — 2003
Associate of Science, Recording Arts
Irina D Designs January 2010 - Present
Gun Lake Casino January 2011 - Present
Amway Grand Plaza Hotel January 2009 - June 2010
Skills
Microsoft Office, Inventory Management, Customer Service
Education
Colorado Technical University-Online 2007 — 2009
Associate of Science (A.S.), Business Administration and Management, General
Челябинский Государственный Университет / Chelyabinsk State University 1999 — 2003
Bachelor of Arts (B.A.), Linguistics and Intercultural Communications
The Grand America Hotel September 2008 - Present
The Little America Hotel Flagstaff September 2006 - September 2008
The Little America Hotel November 2004 - September 2006
The Little America Hotel November 2003 - November 2004
The Little America Hotel June 2000 - November 2003
The Phoenician Resort June 1999 - May 2000
Amway Grand Plaza Hotel June 1995 - May 1999
Skills
Hospitality, Contract Negotiation, Team Leadership, Customer Service, Sales, Team Building, Budgets, Food & Beverage, Negotiation, Troubleshooting, Hospitality Management, Hotel Management, Recruiting, Hiring, Culinary Skills, Hotels, Restaurants, Resorts, Hospitality Industry, Tourism, Catering, Event Management, Revenue Analysis, Event Planning, Meeting Planning, Customer Satisfaction, Training, Front Office, Pre-opening, Banquets, Yield Management, Trade Shows, Property Management..., Rooms Division, Hotel Booking
Education
Calvin College 1995 — 1999
Bachelor's, Business & German
Grand Rapids Catholic Cental July 2014 - Present
Muskegon Catholic Schools March 2012 - July 2014
Bengtson Center for Aesthetic and Cosmetic Surgery 2003 - 2011
Amway Grand Plaza Hotel 1997 - 2003
Twenty Two Harbor 1992 - 1997
Skills
Fundraising, Marketing Communications, Annual Giving, Alumni Relations, Strategic Planning, Social Networking, Time Management, Media Relations, Leadership, Donor Management, Customer Service, Event Management
Education
Grand Valley State University 1988 — 1992
Bachelors Communication, Advertising, Public Relations
Muskegon Catholic Central High School 1985 — 1988
Campus Living Villages May 2012 - Present
Campus Living Villages February 2012 - May 2012
Six Flags December 2009 - October 2011
Sheraton July 2009 - December 2009
Zehnders August 2007 - June 2009
Mission Point Resort March 2007 - August 2007
Residence Inn Dearborn by Marriott Hotels October 2003 - March 2007
TIMBERLINE INN July 1998 - June 2004
Marriott International October 1994 - July 1998
AMWAY GRAND PLAZA HOTEL March 1994 - October 1994
Skills
Budgeting, Profit, Mentoring, Coaching, Business Planning, Event Management, Event Planning, Food & Beverage, Forecasting, Market Planning, Tourism, Yield Management, EBITDA Growth, Asset Managment, Hospitality, Team Leadership, Commercial Leasing, Renovation, Advertising, Hotel Management, Property Management, Budgets, Hotels, Restaurants, Customer Service, Asset Management, Resorts, Leadership, Front Office, Marketing, Recruiting, Sales, Time Management, Strategy, Hospitality Management, Catering, Human Resources, Revenue Analysis, Hiring, New Business Development, Team Building, Pre-opening, Facilities Management, Operations Management, Rooms Division, Hospitality Industry, Customer Satisfaction, Management, Guest Service Management, Training
Education
Burton; Bentley Community Schools 1980 — 1993
Eastern Michigan University 1987 — 1991
Bachelor of Science, Marketing and Travel & Tourism
Bentley High School, burton 1983 — 1991
College prep, College
Amway Grand Plaza Hotel April 2008 - Present
Amway Grand Plaza Hotel January 1991 - April 2008
Skills
Hotels, Hospitality, Hospitality Management, Hospitality Industry, Meeting Planning, Catering, Corporate Events, Hotel Management, Event Management, Revenue Analysis, Customer Service, Tourism, Food & Beverage, Event Planning, Resorts, Trade Shows
Education
Hope College 1976 — 1980
Business
HYPE Athletics Community Center 2014 - Present
Michigan Reading Corps, AmeriCorps September 2013 - June 2014
Group Tour Media July 2012 - September 2013
Priceline.com January 2010 - April 2012
Amway Grand Plaza Hotel June 2009 - February 2010
Main St. Pub January 2007 - November 2009
Skills
Editing, Advertising, Copywriting, Web Editing, SEO, Journalism, Proofreading, Social Media, Microsoft Office, Team Management, Corporate Communications, Online Research, InDesign, Web Content
Education
University of Michigan 2014 — 2015
Master's Degree, Social Work
Grand Valley State University 2006 — 2009
Bachelor of Arts, English; Literature and Language Emphasis, 3.2
Millikin University 2005 — 2006
Music Business
Dearborn High School 2001 — 2005
Grand Rapids Community College 2011 - Present
Amway Grand Plaza Hotel June 2007 - Present
Amway Grand Plaza Hotel June 2006 - November 2007
Stephen Grimm at Law July 2005 - August 2005
Education
Grand Rapids Community College 2009 — 2013
Corrections, 3.2
Marriott International November 1989 - Present
Lodgistix July 1986 - November 1989
Amway Grand Plaza Hotel May 1984 - July 1986
Skills
Requirements Management..., Hospitality Management, Front Office, Hospitality Industry, Opera, Micros, Hotels, Property Management..., Rooms Division, Quality Assurance, Testing, Hotel Management, Revenue Analysis, Training, Hospitality, Pre-opening, SDLC, Customer Service, Tourism, Resorts, Food & Beverage, Leadership, Hotel Booking, Catering, Meeting Planning, Software Documentation, Restaurant Management, Cost Control, Hiring, Management, Requirements Analysis, Customer Satisfaction, Project Management, Banquets, Restaurants
Education
Davenport University 1978 — 1980
Hospitality Management, Hospitality Administration/Management
Courtyard by Marriott November 2012 - Present
Dahir Rapid Refund January 2005 - Present
Amway Grand Plaza Hotel September 2002 - November 2012
Bangladesh Oil, Gas & Mineral Corporation October 1996 - January 2002
National Bank Ltd December 1995 - August 1996
Skills
Accounting, Financial Reporting, Auditing, Bookkeeping, Budgeting, Tax Preparation, Quickbooks, Internal Controls, Balance, QuickBooks, Financial Accounting, Budgets, General Ledger, Accounts Payable, Accounts Receivable, Business Planning, Finance, Financial Statements, Account Reconciliation, Cost Accounting, Internal Audit, Management, Income Tax, Management Accounting, Process Improvement, Tax
Education
Davenport University 2007 — 2009
Masters; MBA, Business Administration; Specialty- Accounting
Davenport University 2007 — 2009
Master of Business Administration (M.B.A.), Accounting
Institute of Cost & Management Accountants of Bangladesh 1992 — 1996
CMA, Cost & Management Accountants
Dhaka Bishwabidyalaya 1992 — 1994
Masters, Accounting
Dhaka Bishwabidyalaya 1992 — 1994
Master's degree, Accounting
University of Dhaka 1992 — 1994
Bachelors of Business Administration, General Business
University of Dhaka 1988 — 1994
Bachelors of Business Administration, General Business
Grand Valley State University
Cost management and accounting information system
H & R Block
Federal and state tax preparation
The Phoenician Resort October 2014 - Present
Ajs Fine Foods November 2012 - Present
Harvey American Public House April 2012 - August 2012
Amarone/ Tutti Santi July 2010 - September 2011
Zammi's Grill April 2010 - July 2010
Cakes By Darrick April 2008 - January 2010
Andiamo Restaurants September 1998 - April 2008
Sundance Grill June 1996 - July 1998
Amway Grand Plaza Hotel April 1989 - June 1996
Skills
Pastry, Menu Development, Seafood, Chef, Sauces, Meat, Process Scheduler, Desserts, Training, Culinary Skills, Cuisine, Fine Dining, Recipes, Banquets, Catering, Gourmet, Restaurants, New Restaurant Openings, Butchery, Food Preparation, Sanitation, ServSafe, Italian cuisine, Recipe Testing, Culinary Management, Restaurant Management, Serve Safe Certified
Education
Le Cordon Bleu College of Culinary Arts-Scottsdale 2014 — 2015
Associate of Arts and Sciences (A.A.S.), Culinary Arts/Chef Training
RDV Corporation August 2015 - Present
RDV Corporation October 1996 - Present
Steelcase Inc. 1986 - 1996
Amway Grand Plaza Hotel 1981 - 1986
Skills
Defense, Physical Security, Security, Security Management, Private Investigations, Executive Protection, Surveillance, Crisis Management, Access Control, CCTV, Security Operations, Asset Protection, Investigation, Protection, Corporate Security, Firearms, Internal Investigations
Education
Davenport University
Business & Marketing
Grand Valley State University
Criminal Justice
The Boulevard Inn & Bistro October 2011 - Present
Amway Grand Plaza Hotel December 2009 - August 2011
Grand Valley State University January 2007 - December 2009
Choice Hotels Owners Council April 2009 - April 2009
Craving Catering May 2008 - August 2008
Classic Catering January 2001 - June 2006
Education
Grand Valley State University 2006 — 2010
Bachelor of Science with a, Hospitality and Tourism Management; an emphasis in Meeting and Event Management
International College of Management 2008 — 2008
Bachelor of Science (B.S.), Hospitality and Tourism Management
Nederveld, Inc. August 2012 - Present
SalonRe: May 2009 - Present
The Retired & Senior Volunteer Program November 2004 - August 2012
Grand Rapids Art Museum January 2004 - November 2004
Amway Grand Plaza Hotel September 1996 - November 2003
Skills
Organizational..., Bilingual, Creative Problem Solving, Microsoft Office, Volunteer Coordination, Volunteer Development, Volunteer Training, Creative Direction, Volunteer Management, Volunteering, Budgets, Community Outreach, Customer Service, Problem Solving, Recruiting
Education
Grand Valley State University 1996 — 1999
Bachelor Degree, Advertising/Public Relations
Tessenderlo Kerley, Inc. June 2015 - Present
La Bocca February 2014 - Present
Hair Pollution February 2015 - May 2015
Urban Outfitters May 2013 - January 2014
Urban Outfitters September 2012 - May 2013
Hollister Co November 2011 - November 2012
Amway Grand Plaza Hotel November 2006 - March 2008
Skills
InDesign, Illustrator, Art, Watercolor, Illustration, Photoshop, Customer Service, Microsoft Office, Social Media, Social Networking, Adobe Creative Suite
Education
Kendall College of Art and Design 2005 — 2010
BFA, Illustration
Kendall College of Art & Design
B.F.A, Illustration
Union High School
Diploma
Amway Grand Plaza Hotel August 2008 - Present
Great Lakes Specialty Hospital February 2012 - June 2014
Calvin College August 2008 - October 2012
Skills
EKG, Medical Terminology, Injectable, Phlebotomy, Vital Signs, CPR Certified
Education
M-Tech 2012 — 2012
CNA Certification, Medical/Clinical Assistant
Grand Rapids Community College 2008 — 2010
Associate of Arts (A.A.), Associates of Arts
Second Floor Bakery April 2012 - Present
Kohler Expos, Inc. January 2001 - Present
Cygnus27 August 2009 - May 2012
Amway Grand Plaza Hotel May 2010 - August 2010
Boatwerks Waterfront Restaurant May 2009 - September 2009
Skills
Leadership
Education
Grand Valley State University 2008 — 2012
Management, Marketing, Hospitality & Tourism Management
Hudsonville High School 2004 — 2008
Diploma
Amway Grand Plaza Hotel April 2013 - Present
Amway Grand Plaza Hotel May 2009 - April 2013
Amway Grand Plaza Hotel October 2008 - May 2009
Marriott Monarch Resort March 2008 - October 2008
Disney Parks & Resorts August 2005 - January 2006
Skills
Microsoft Office, Customer Service, Written Communication, Team Management, Event Management, Team Motivation, Training, Project Management, Client Relations, Conflict Resolution, Hospitality, Hospitality Industry, Front Office, Hotels
Education
Grand Valley State University 2002 — 2007
Bachelors, Hospitality & Tourism Management / Business
CareLinc Home Medical Equipment Company March 2007 - Present
Palo Alto Christian Reformed Church June 2013 - August 2013
LaGrave Christian Reformed Church September 2011 - May 2012
Providence Christian Reformed Church September 2002 - March 2007
Cutlerville Christian School September 1996 - March 2007
Amway Grand Plaza Hotel 1982 - 1986
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Public Speaking, English, Event Management, Tutoring, Nonprofits
Education
Calvin Theological Seminary 2009 — 2014
Master of Divinity
Calvin College 1978 — 1982
Bachelor of Arts (BA), History
Grand Rapids Christian High School 1975 — 1978
High School Diploma
St. Alphonsus Catholic Church July 2009 - Present
Amway Grand Plaza Hotel October 2005 - June 2009
New Development Corporation January 2007 - December 2007
Skills
Non-profits, Community Development, Grant Writing, Public Speaking, Leadership Development, Customer Service, Fundraising, Program Development, Strategy, Volunteer Management, Leadership, Event Planning, Public Relations, Social Networking, Program Management, Community Outreach, Nonprofits, Social Media, Conflict Resolution, Workshop Facilitation
Education
Grand Valley State University 2011 — 2013
Master's Degree in Public Administration, Non-Profit/Public/Organizational Management
Aquinas College 2004 — 2008
Bachelor of Science, Business Administration and Community Leadership
Word of Life Fellowship May 2012 - Present
Wings of Hope Hospice October 2002 - May 2012
Ideas In Motion April 1991 - May 1997
Amway Grand Plaza Hotel February 1987 - April 1991
Skills
Leadership Development, Youth Ministry, Volunteer Management, Preaching, Biblical Studies, Nonprofits
Education
Davenport University
Business Administration, Management and Operations
Grand Rapids Junior College
LPN- nursing degree
Knights Inn and Howard Johnson of Traverse City March 2015 - Present
Panera Bread November 2014 - Present
Grand Traverse Resort and Spa March 2014 - October 2014
Amway Grand Plaza Hotel March 2006 - March 2014
Skills
Pre-opening, Hospitality, Hotels, Hospitality Management, Hospitality Industry, Hotel Management, Resorts, Food & Beverage, Front Office, Customer Service, Rooms Division, MICROS, Revenue Analysis
Education
Ferris State University 1992 — 1996
Bachelor's degree, Hospitality Administration/Management
Kendall Electric July 2014 - Present
Kendall Electric June 2013 - Present
Amway Grand Plaza Hotel August 2011 - June 2013
Ensign Equipment, Inc. May 2011 - August 2012
Education
Grand Valley State University 2008 — 2012
Marketing Emphasis on Sales and Management
Courtyard Grand Rapids Airport July 2014 - Present
Holiday Inn Grand Rapids Downtown January 2013 - July 2014
Amway Grand Plaza Hotel October 2007 - January 2013
Walt Disney World June 2006 - January 2007
Skills
Laundry, Hospitality Industry, Hospitality Management, Hotels, Hotel Management, Front Office, Hospitality, Tourism, Rooms Division, Pre-opening, Micros, Resorts, Property Management..., MICROS, Customer Service
Education
Grand Valley State University 2000 — 2006
Bachelor of Arts (B.A.), Hospitality and Tourism Management
Creative Dining Services 2012 - Present
Compass November 1987 - February 2012
Amway Grand Plaza Hotel September 1981 - November 1987
Skills
Almost all aspects of...
Education
Davenport University 1979 — 1981
Associate's degree, Food Service Management