Applebee's International, Inc.
Industry: Restaurant company
DescriptionApplebee's is an American company which develops, franchises, and operates the Applebee's Neighborhood Grill + Bar restaurant chain. As of December 2017, there were 1,936 restaurants operating system-wide in the United States, Puerto Rico, Guam, and 15 other countries, all owned and operated by franchisees. Customer service: 1 (888) 592-7753 Parent organization: Dine Brands Global Headquarters: Glendale, CA Founded: 1980, Decatur, GA Founders: TJ Palmer, Bill Palmer
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Applebee's International, Inc. Employees
CommunityAmerica Credit Union February 2010 - Present
Applebee's International, Inc. January 2000 - February 2010
Sprint May 1993 - December 1999
Skills
Marketing Research, Marketing, Research, Customer Insight, Consumer Behaviour, Market Research, Marketing Strategy, Analytics, Segmentation, Forecasting, Competitive Analysis, Market Planning
Education
Iowa State University - College of Business
MBA
Iowa State University - College of Business
BBA
Keypath Education April 2013 - Present
OMNI Employment Management Services LLC June 2012 - June 2013
Westlake Hardware July 2010 - March 2012
Three Dog Bakery June 2008 - July 2010
Payless ShoeSource February 2008 - June 2008
University of Phoenix - St Louis & Kansas City March 2006 - March 2008
Applebee's International Inc April 2007 - February 2008
Build-A-Bear Workshop July 1998 - April 2007
Payless ShoeSource 1991 - 1998
Skills
Leadership Development, Coaching, Employee Relations, Training, Team Building, Performance Management, Customer Service, Organizational..., Leadership, Recruiting, Strategic Planning, Employee Training, Retail, Talent Management, Marketing, Team Leadership, Project Management, Negotiation, Management, Employee Engagement, Customer Satisfaction, Social Media Marketing, Program Management, Merchandising, Career Development, Event Planning, Talent Acquisition, Public Speaking, Onboarding, Budgets, Sales, Human Resources, Personnel Management, Project Planning, Start-ups, New Hire Orientations, Training & Development, Strategy
Education
University of Phoenix 2001 — 2003
MA, Organizational Management
Central Methodist University-College of Liberal Arts & Sciences 1982 — 1986
BA, Theatre/Psychology
Love's Travel Stops September 2015 - Present
Love's Travel Stops February 2014 - August 2015
Claremont Restaurant Group May 2013 - February 2014
Clayton Homes September 2007 - September 2010
Applebee's International, Inc. December 1997 - January 2007
Skills
Customer Service, Customer Satisfaction, Sales, Inventory Management, Profit, Team Building, Income Statement, Retail, Process Scheduler, Leadership, Microsoft Excel, Microsoft Word, Microsoft Office, Cold Calling, Training, Inventory Control, Sales Management, Negotiation, Hiring, Management, Contract Negotiation, Customer Retention, Account Management, Restaurant Management, Employee Training, Food & Beverage, Process Improvement, Strategic Planning, Multi-unit, Budgets, Operations Management, Employee Relations, Food Service, Purchasing, P&L, Restaurants, Franchise Consulting, Food, Team Leadership, Coaching, New Restaurant Openings, Hospitality, Franchising, Catering, Multi-Unit
Education
Radford University 1994 — 1996
Criminal Justice and Corrections
Christiansburg High School 1990 — 1994
Centralized Supply Chain Services, LLC August 2011 - Present
Centralized Supply Chain Services, LLC February 2009 - July 2011
Applebee's International, Inc. 2004 - 2009
Self-employed 2001 - 2004
Cap Gemini Ernst & Young 1999 - 2001
Koch Industries 1998 - 1999
PepsiCo Restaurant Services (Yum Brands) 1995 - 1998
Pizza Hut 1989 - 1995
Equicor 1987 - 1988
Skills
Process Improvement, Food, Program Management, Supply Chain, Operations Management, Food Service, Inventory Management, Purchasing, Supply Chain Management, Leadership, Management, Human Resources, Team Building, Forecasting, Strategic Planning, Budgets, Cross-functional Team..., P&L, Risk Management, Strategy, Income Statement, Customer Insight, Restaurants, Negotiation, Contract Negotiation, Procurement, Customer Service
Education
Kansas State University 1983 — 1987
Thomas More Prep
CEC Entertainment March 2012 - Present
Applebees International January 2009 - February 2012
Applebee's International Inc January 2009 - February 2012
Grupo Proalimex S.A de C.V July 2001 - December 2008
Grupo PROALIMEX SA de CV July 2001 - December 2008
Applebee´s January 2001 - December 2008
DELICIAS GASTRONOMICAS July 1993 - June 2001
Chili´s January 1993 - January 2001
RESTAURANTES RAPIDOS DEL NORTE December 1985 - June 1993
Mc Donald´s January 1985 - January 1993
Skills
Restaurants, Market Planning, Administration, Franchising, Restaurant Management, Team Leadership, Profit & Loss Management, New Hire Orientations, Training New Hires, Problem Solving, Vendor Relations, Guest Service, Guest Satisfaction, Business Meetings, Food & Beverage, Food Safety, Food Photography, Advertising, Coaching, English, Spanish, Hospitality, Inventory Management, Microsoft Office, Social Media, Negotiation, Operations Management, Public Relations, Quality, Teaching, Teamwork, Income Statement, Marketing Strategy, Customer Service, Customer Satisfaction, Retail, Strategic Planning, P&L Management, Sales Operations, Sales, Marketing, P&L, Franchise Consulting, New Restaurant Openings, Profit
Education
Tecnológico de Monterrey 1989 — 1990
ADMINISTRACION, Alta Direccion en Administracion
Universidad Autónoma de Nuevo León 1982 — 1986
Bachelor, on Criminology and Criminalistic
COLEGIO DE CRIMINOLOGIA U.A.N.L. 1981 — 1985
Bachelor, Psychology, Human relations.
UANL COLEGIO DE CRIMINOLOGIA 1981 — 1985
LICENCIATURA, SOCIAL AND PSICOLOGY
Thomson Reuters October 2014 - Present
Thomson Reuters December 2013 - October 2014
Thomson Reuters January 2013 - December 2013
Thomson Reuters October 2012 - December 2012
Red Robin December 2011 - October 2012
MetaOps May 2012 - August 2012
Fastenal December 2010 - February 2012
Metaops, INC July 2009 - April 2011
Applebee's International, INC December 2009 - December 2010
Plastipak Packaging, Inc August 2008 - December 2009
Skills
Leadership, Training, Data Analysis, Troubleshooting, Workforce Management, Time Management, Recruiting, Aspect ACD, Team Leadership, Microsoft Excel, Business Process..., Sales, Customer Service, Analysis, Technical Support, Continuous Improvement, Citrix, Web Services, Operating Systems, FileCabinet CS, UltraTax, Windows 7, Windows Server, Windows 8, Military, PowerPoint, Microsoft Word, Military Operations, Organization, Lean Thinking, Lean Tools, Supervision, Spanish-English, Verbal communication, Writing, Diesel Engine, Six Sigma, Software Documentation, Visio, Quality Assurance, Management, Operations Management, Microsoft Office, Team Building, Public Speaking
Education
Eastern Michigan University 2009 — 2012
Bachelor of Science, Technology Management
University of Phoenix 2008 — 2009
Villanova University 2008 — 2008
Certificate, Lean Six Sigma
Villanova University 2007 — 2008
Certificate, Six Sigma Green Belt
Haemonetics February 2015 - Present
PTC October 2012 - January 2015
LoJack Corporation March 2012 - October 2012
LoJack Corporation October 2010 - March 2012
Comcast October 2007 - 2010
Comcast July 2006 - September 2007
The Bostonian Group February 2005 - July 2006
Applebee's International Inc. August 1999 - February 2005
Skills
Organizational..., Project Management, HRIS, Leadership, Deferred Compensation, Employee Relations, Employee Engagement, Employee Benefits, Talent Management, Benefits Administration, Workforce Planning, Performance Management, Certified Compensation..., Executive Compensation..., Sales Compensation..., Multi-Unit Experience, Succession Planning, Training, Sales Compensation..., Program Management, Due Diligence, Interviews, Mergers & Acquisitions, Compensation Strategies, Organizational..., New Hire Orientations, Organizational Design, HR Consulting, Change Management, Onboarding, Human Resources, Management, Hiring, Coaching, Career Development, Team Building, Leadership Development, Compensation
Education
Curry College 2007 — 2009
Master of Business Administration, Business Administration and Management, General
Springfield College 1997 — 1999
Master of Science, Industrial & Organizational Psychology
Springfield College 1991 — 1995
Bachelor of Science, Recreation Management
Noodles & Company April 2013 - Present
KOSAMA, INC. August 2012 - April 2013
Applebees International October 1997 - October 2008
Applebees International Inc. May 1996 - October 1997
Applebee's International Inc. October 1995 - April 1996
Skills
Leadership Development, Training, Team Building, Public Speaking, Employee Relations, Talent Management, Performance Management, Employee Engagement, Customer Service, Organizational..., Executive Coaching, Personal Development, Staff Development, Personal Training, Organizational..., Conflict Resolution, Time Management, Management, Human Resources, Strategic Planning, Customer Satisfaction, Recruiting, Strategy
Education
International Sports Science Association 2011 — 2011
Fitness Trainer
Coaches Training Institute 2009 — 2010
Certified Life Coach, Coaches Training Institute
University of New Hampshire - Whittemore School of Business and Economics 1989 — 1993
Bachelors of Science, Business
Houghton Mifflin Harcourt Publishers December 2008 - Present
Houghton Mifflin Harcourt January 2000 - May 2008
MARY J. DEVORE July 1997 - January 2000
Apple South, Inc March 1991 - July 1995
Applebee's International, Inc October 1989 - March 1991
Skills
Salesforce.com, Training, Leadership, Team Building, Sales, Academic Publishing, Forecasting, Program Management, Budgets, Textbooks, Publishing, Direct Sales, Content Development, Online Publishing, Books
Education
Georgia State University 1995 — 1997
Bachelor of Arts Degree; Certification, English; Secondary English
Penn State University 1983 — 1987
Bachelor of Arts (B.A.), English Language and Literature/Letters
Pennsylvania State University, University 1983 — 1987
Bachelor of Arts Degree, English
Keller Williams Realty Las Vegas 2012 - Present
The Jenson Group Luxury Real Estate 2012 - September 2012
Sugar Factory LLC. November 2011 - July 2012
BOC Trucking December 2008 - November 2011
Applebee's International Inc April 2003 - December 2008
Jax Steakhouse/ Applebee's January 2001 - April 2003
Jax Steakhouse/ Applebee's January 2001 - April 2003
Outback Steakhouse January 1999 - January 2001
Skills
Customer Service, Contract Negotiation, Microsoft Excel, Logistics, Microsoft Office, First Time Home Buyers, Buyer Representation, Seller Representation, First Time Home Sellers, Residential Homes, Single Family Homes, Investment Properties, Listing Homes, Multiple Listing Service, Management, Budgets, Negotiation, Customer Satisfaction, Sales, Restaurants, Short Sales, New Home Sales, SFR, Investors, Real Estate, Foreclosures, Listings, REO, Townhomes, Vacation Homes, Relocation Buyers, Referrals, Buyers, Rentals, New Homes, Resellers, Real Property, HUD, Relocation, Real Estate Transactions, Home Staging, Property, Building Relationships, Marketing Communications, Sellers, FHA, Selling, Condos, Seniors, Luxury
Education
Marshalltown Community College
LightEdge Solutions January 2014 - Present
GEHA August 2010 - January 2014
Lathrop & Gage LLP April 2009 - August 2010
Penton Media August 2008 - April 2009
MSI Systems Integrators February 2008 - August 2008
Applebee's International Inc. January 2003 - February 2008
Organized Living Inc. 2000 - 2003
Benchmark Industries 1997 - 2000
Skills
Disaster Recovery, Data Center, Virtualization, Cloud Computing, VMware, Active Directory, Security, Enterprise Architecture, Windows, ITIL, System Deployment, Citrix, Network Security, Windows Server, IT Operations, Networking, System Administration, IT Service Management, Software Documentation, VMware Infrastructure, Leadership, Enterprise Software, Microsoft Exchange, Process Improvement, Network Administration, Information Technology, vSphere, Vendor Management, Change Management, Storage, Telecommunications, Team Building, Coaching, IT Management, Infrastructure, Mentoring, IT Strategy, Network Architecture, Storage Area Networks, Business Continuity, Management, Infrastructure Planning, Enterprise Storage, System Architecture, Infrastructure..., Public Speaking, IP, Agile Project Management, SAN
Education
Fort Hays State University 2011 — 2014
Business Administration, Management
Fort Hays State University 1994 — 1995
Philosophy
McPherson High
Learning Care Group September 2015 - Present
Champion Home Builders, Inc. December 2013 - September 2015
The Home Depot December 2007 - November 2013
Applebee's International, Inc. May 2006 - November 2007
Applebee's International, Inc. December 2001 - May 2006
Kelly Services, Inc. June 2000 - December 2001
Doubletree Hotel September 1999 - June 2000
Pizza Hut, Inc. June 1995 - September 1998
US Army February 1989 - June 1995
Skills
Consulting, Employee Relations, Recruiting, Income Statement, Retail, Policy, Budgets, Restaurants, Succession Planning, Onboarding, Talent Management, Performance Management, Talent Acquisition, Leadership, Team Building, P&L Management, Human Resources, Temporary Placement, Coaching, Team Leadership, Multi-unit, Personnel Management, Time Management, Leadership Development, Hiring, Sales, Training, Management, Employee Training, Profit, Store Management, Employee Engagement, Interviews, Workforce Planning, New Hire Orientations, Union Avoidance, HRIS, Conflict Resolution, Employee Benefits, Applicant Tracking..., HR Policies, Organizational..., Benefits Administration, Deferred Compensation, Payroll, Labor Relations, Sourcing, FMLA, P&L, Organizational...
Education
State University of New York College at Oswego 1984 — 1988
Bachelor of Science, Marketing / Psychology
Bowling Green State University
MBA, Business Adminstration
CVR Energy September 2010 - Present
Cap Gemini Sogeti September 2005 - July 2013
Assurant Employee Benefits July 2008 - July 2010
CVR Energy, Inc. October 2007 - July 2008
CVR Energy January 2008 - May 2008
Applebee's International, Inc September 2006 - June 2007
Applebee's International, Inc September 2005 - August 2006
Worldspan September 1995 - May 2001
Skills
SharePoint, Visio, Microsoft Excel, PowerPoint, Microsoft Word, Captivate, Quality Center, Outlook, Requirements Gathering, Training, PMO, Testing, Data Analysis, Software Project..., Integration, Cross-functional Team..., Strategy, Analysis, User Acceptance Testing, Team Building, Access, HTML, Software Documentation, Business Analysis, Windows, Process Improvement, Quality Assurance, Microsoft Office, Project Management, PeopleSoft, Microsoft SQL Server, Data Warehousing, Program Management, Requirements Analysis, Databases, Management, Budgets, Project Portfolio..., Vendor Management, Team Leadership, Business Process, SDLC, MS Project, Java, Six Sigma, Business Intelligence, Project Planning, Business Requirements, Troubleshooting, SQL
Education
Aveta Business Solutions - Six Sigma Online 2008 — 2008
Certificate, Six Sigma Green Belt Certification
The George Washington University - School of Business 2006 — 2007
Certificate, Business Analysis
Ohio University 2005 — 2005
Certificate, Technical Writing
Lansing Community College 2001 — 2004
Network/Communication
International Aviation and Travel Academy
Lansing College
The Church of the Resurrection June 2010 - Present
Olathe South Spirit Booster Club - Volunteer April 2009 - March 2012
Olathe School District September 2007 - May 2010
Heritage UMC July 2001 - December 2006
Shawnee Mission School District 1998 - 1999
Applebee's International, Inc. 1992 - 1998
KU Alumni Center 1988 - 1989
KU Alumni Center 1988 - 1989
Skills
Curriculum Design, Staff Development, Public Speaking, Newsletters, Editing, Special Education, Fundraising, Curriculum Development, Teaching, Coaching, Non-profits, Event Planning, Microsoft Publisher, Customer Service, Budgets, Team Building, Outlook, Microsoft Word, Creative Writing, PowerPoint, Leadership, Community Outreach, Adobe Creative Suite, Writing, Facebook Marketing, Social Media Marketing, Social Media
Education
The University of Kansas
Bachelor of Science, Journalism
Johnson County Community College
Video Production, Social Media Marketing Certification
Apple Gold Group April 2012 - Present
Darden Restaurants June 2007 - February 2012
Houlihan's Restaurants, Inc. September 2005 - January 2007
Applebee's International, Inc. 1992 - 2005
Skills
Restaurants, Field Marketing, Food Service, Hospitality, Income Statement, Marketing Strategy, Restaurant Management, Marketing Research, Food, Marketing, Advertising, Franchising, Market Planning, Food & Beverage, Multi-unit, Team Building, Integrated Marketing, Brand Management, Social Media Marketing, Leadership, Brand Development, Sales, Customer Satisfaction, Facebook, Time Management, Creative Direction, P&L Management, Strategy
Education
Central Missouri State University 1987 — 1991
Bachelor's degree, Business Administration and Management, General
International Protective Service Agency March 2008 - Present
Radio City Music Hall / MSG Entertainment October 1999 - Present
Applebee's International Inc. July 2002 - December 2007
Skills
Customer Relations, Interpersonal Skills, Ability to lead,..., Multi-tasking, Building Strong Teams, Administrative Support, Creative Problem Solving, Social Skills, High Performance Teams, Customer Service, Administrative..., Nonprofits, Community Outreach, Event Planning, Management, Event Management, Sales, Theatre, Public Speaking, Entertainment, Social Media Marketing, Social Media, Administrative..., Film, Television
Education
City University of New York City College
Liberal Arts and Sciences, General Studies and Humanities
Children's Mercy Hospital November 2013 - Present
Ascend Learning June 2009 - November 2013
Gagen MacDonald December 2007 - June 2009
Applebee's International, Inc. 2004 - 2007
Sprint 1997 - 2004
Skills
Healthcare
Education
Kansas State University 1981 — 1985
Bachelor of Arts, Journalism and Mass Communications
Five Guys Enterprises January 2008 - Present
Apple Core Enterprises dba Applebee's Neighborhood Grill & Bar April 2005 - July 2007
Applebee's International, Inc. June 1996 - January 2005
Bennigan's 1993 - 1995
Bay Street Restaurants - S&A Rest Corp January 1988 - March 1994
Walter Payton's Studebakers / Entertainment One November 1983 - December 1987
Bennigan's March 1982 - May 1983
Skills
Restaurant Management, Franchising, Restaurants, Multi-unit, Food Service, Income Statement, Food & Beverage, Food, Menu Development, Profit, Franchise Consulting, Hospitality, Triple Bottom Line, Full P&L, Team Building, Multi-Unit Management, Hospitality Management, Operations Management, Inventory Management, Food Safety, Catering, Culinary Skills, Customer Satisfaction, Hiring, Human Resources, Labor Control, Leadership, Local Marketing, Management, Multi-Unit, New Restaurant Openings, P, POS, Profit Maximization, Retail, Sales, ServSafe, Team Leadership, Training, P&L
Education
Belmont Abbey College 1978 — 1981
BA, Business Administration
Rockhurst University 2010 - Present
Jack in the Box July 2008 - Present
Applebee's International, Inc. 1993 - 2007
Gilbert/Robinson (Houlihan's) 1989 - 1993
Deloitte Haskins & Sells 1983 - 1989
Skills
Investor Relations, Financial Reporting, Financial Analysis, Strategic Planning, Budgets, Mergers, Forecasting, Accounting, Corporate Communications, Team Building, Competitive Analysis, Public Speaking, Strategic Communications, Leadership, Internal Communications, Business Planning, Management, Mergers & Acquisitions, Analysis, Income Statement, Project Planning, P&L Management, Operations Management, Franchising, Sales, Inventory Management, Training
Education
Rockhurst University 2002 — 2004
Executive MBA
University of Missouri-Columbia 1979 — 1983
BS, Accounting
Knights of Columbus Insurance January 2014 - Present
Dine Equity June 2012 - January 2014
CVS Pharmacy 2009 - 2012
Medina & Associates Marketing, LLC May 2000 - 2009
Mr. Goodcents Franchise Systems, Inc. 1998 - 1999
Rio Bravo Cantina - Division of Applebee's International, Inc. 1996 - 1998
Applebee's International, Inc. 1990 - 1998
Skills
Life Insurance, Long Term Care Insurance, Disability Insurance, Annuities, Marketing, Market Planning, Strategic Planning, Market Research, Marketing Plan..., Advertising
Education
University of Missouri-Columbia
University of Missouri-Kansas City
BA, Communications
H&R Block November 2010 - Present
Expressed Marketing May 2011 - Present
Majesty Companies March 2010 - November 2010
Davenport Inn Lounge February 2008 - March 2010
Meredith Corporation June 2008 - August 2008
Applebee’s International, Inc. August 2005 - December 2007
Anschutz Café October 2003 - June 2005
McDonald's Corporation October 2002 - July 2003
Skills
Marketing, Customer Service, Microsoft Office, Management, Grass Roots Campaigns, Human Resources, Brand Management, Strategic Planning, Social Media Marketing, Public Relations, Event Planning, Client Maintenance, Website Updating, Friendly Personality, Advertising, B2B Marketing, Strategic Partnerships, Campaign Managment, Direct Marketing, Entrepreneurship, Interactive Marketing, Marketing Research, Data Analysis, Print Management, Newsletter Production, PowerPoint, Microsoft Excel, Sales, Outlook, Social Media, Time Management, Written & Oral..., Media Relations, Business Relationship..., Non-profit Leadership, Financial Analysis, Strategic Financial..., Creative Campaign..., Marketing Management, Budgets, New Business Development, CRM, Marketing Strategy, Retail, Facebook, Leadership, Market Research, Coaching, Email Marketing, Customer Retention
Education
Baker College Center for Graduate Studies 2005 — 2009
Bachelor
Central Michigan University 2003 — 2005
Dual Enrollment
Merrill High School 2001 — 2005
Diploma
Ignite Restaurant Group April 2013 - Present
Which Wich? Superior Sandwiches June 2011 - March 2013
Romacorp, Inc. (Tony Roma's) September 2006 - May 2011
Applebee's International, Inc. February 2001 - August 2006
Myrtle Beach Pelicans Baseball (Class A Brave's Affiliate) January 2000 - September 2000
Skills
Brand Development, Online Marketing, Franchising, Marketing Communications, Brand Management, Marketing, Advertising, Creative Direction, Strategic Planning, Social Media Marketing, Marketing Strategy, Market Planning, Social Media, Strategy, Leadership
Education
Oklahoma Baptist University 1996 — 1999
Bachelor of Business Administration (B.B.A.)
Hooper Holmes, Inc. December 2013 - Present
Olathe Medical Center December 2012 - December 2013
GEHA January 2011 - December 2012
Child Health Corporation of America June 2010 - December 2010
WageWorks February 2008 - June 2010
Applebee's International, Inc. April 1999 - February 2008
United States Marine Corps April 1995 - March 1999
Skills
Architecture, VMware, Virtualization, Active Directory, Storage, Security, Compliance, Citrix, Troubleshooting, Data Center, vSphere, Windows Server, Cisco Technologies, System Administration, Microsoft SQL Server, Disaster Recovery, Cloud Computing, Network Security, Microsoft Exchange, Windows, Servers, VMware ESX, Enterprise Architecture, SAN, System Deployment, Windows 7, VMware Infrastructure, IT Operations, Server Architecture, VPN, Storage Area Networks, TCP/IP
Education
Coastal Carolina Community College 1995 — 1999
Johnson County Community College 1990 — 1993
Agenda: USA 2011 - Present
Starlight Theatre 2011 - Present
Kansas City Friends of Alvin Ailey (KCFAA) 2014 - 2014
SXSW March 2009 - 2014
Barkley April 2011 - April 2012
Applebee's International, Inc. 2004 - 2010
Sprint 1999 - 2002
Skills
Leadership, Strategic Planning, Customer Service, Teamwork, Event Planning, Event Management, Marketing, Marketing Communications, Hospitality, Employee Relations, Project Management, Customer Satisfaction, Training, Social Networking, Social Media Marketing, Team Building, Management, Public Relations, Strategy, Social Media
Education
University of Kansas 1991 — 2000
Bachelor of Arts (BA), Communications
RMH Franchise Corporation January 2013 - Present
Concord Enterprises July 2007 - December 2012
Concord Enterprises July 2006 - July 2007
Wisconsin Hospitality July 2005 - July 2006
Concord Enterprises June 2001 - June 2005
Applebee's International Inc. May 1996 - June 2001
Applebees International Inc October 1992 - May 1996
Skills
Employee Relations, Restaurants, Restaurant Management, Performance Management, Multi-unit, Succession Planning, Hospitality, Human Resources, Leadership Development, Onboarding, New Restaurant Openings, Customer Service, Team Building, Talent Acquisition, Talent Management, Recruiting, Employee Engagement, Training, Coaching, Leadership, Management, Payroll, Employee Benefits, Staff Development, Franchising
Education
State University of New York College at Buffalo 1970 — 1972
B.S., Food technology; Restaurant Management
State University of New York at Farmingdale 1968 — 1970
Associate of Arts and Sciences (AAS), Food Science and Technology, B
Applebee's Services, Inc. 2007 - August 2012
Applebee's International, Inc. September 2002 - November 2007
Applebee's International, Inc. June 1998 - August 2002
Resolution Trust Corporation/FDIC 1990 - 1996
Skills
Income Statement, Accounting, Budgets, Forecasting, Corporate Finance, Financial Reporting, Business Planning, Process Improvement, Team Building, Management, Retail, Financial Analysis, Cash Flow, Restaurants, Cash Management, Leadership, Executive Management, General Ledger, Finance, Strategic Planning, Team Leadership, Coaching, Sarbanes-Oxley Act, Mergers & Acquisitions, P&L Management, Profit, Managerial Finance, Franchising, P&L
Education
University of Missouri-Kansas City 1976 — 1981
B.S., Accounting
General Dynamics Information Technology July 2014 - Present
General Dynamics Information Technology September 2013 - Present
State of Kansas May 2011 - August 2013
Examinetics, Inc May 2007 - August 2010
Coldwell Banker McGrew Real Estate January 2005 - June 2007
Applebee's International Inc June 2000 - July 2002
Hill's Pet Nutrition, Division of Colgate-Palmolive November 1998 - June 2000
AON Warranty Group December 1996 - August 1998
Sara Lee Hosiery, Division of Sara Lee Corporation December 1991 - July 1995
Sara Lee Hosiery, Division of Sara Lee Corporation December 1991 - September 1993
Skills
Management, Leadership, Process Improvement, Training, Recruiting, Human Resources, CRM, Program Management, Customer Satisfaction, Budgets, Sales, Call Centers, Selling, Team Building, Business Intelligence, Customer Service, Strategic Planning
Education
University of Missouri-Columbia School of Journalism 1982 — 1984
Bachelor's degree, Broadcast Journalism, 3.5
Southwest Missouri State University 1980 — 1982
Pre-Journalism
The Home Depot July 2011 - Present
CVS June 2007 - July 2011
Applebee's International Inc. March 2002 - May 2007
Service Merchandise 1991 - 2002
Zayre Department Store 1986 - 1991
Skills
Employee Relations, Employee Engagement, Talent Acquisition, Talent Management, Performance Management
Education
Georgia Institute of Technology 1981 — 1985
BS
Applebee's Neighborhood Grill and Bar July 2014 - Present
Movie Tavern Partners, LLC January 2013 - December 2013
Applebee's Services Inc. 2000 - August 2012
Dine Equity 2000 - August 2012
Three Dollar Cafe 1996 - 1998
Applebees International Inc. 1985 - 1996
Skills
Franchising, Restaurants, Multi-unit, Training, Profit, New Restaurant Openings, Food Service, Income Statement, Employee Training, Food, Food & Beverage, Leadership, Management, Customer Satisfaction, Restaurant Management, Franchise Consulting, Menu Development, P&L Management, Coaching, Hospitality, Food Safety, Culinary Skills, Sales, Customer Service, POS, Hiring, Inventory Management, Team Building, Employee Relations, Time Management, Recruiting, Hospitality Management, Operations Management, Budgets, Strategy, Full P&L Responsibility, Profit Maximization, Succession Planning, People Development, Leadership Development, P&L, Strategic Planning, Catering, Hospitality Industry, Labor Management, Retail, Performance Management, Team Leadership, Sales Management, Human Resources
Education
Kennesaw State University 1983 — 1988
Management Information Systems, General
SOUTHERN CARE INCORPORATED September 2011 - Present
SouthernCare August 2011 - Present
OMNI BEDFORD SPRINGS RESORT AND SPA March 2010 - February 2011
Omni Hotels February 2010 - February 2011
BURGI'S ROUNDHOUSE May 2007 - October 2007
Applebees February 1994 - October 2001
Applebee's International January 1998 - January 2001
APPLEBEE'S INTERNATIONAL, INC January 1997 - January 2001
Applebee's International January 1997 - January 1998
Red Lobster/Darden Restaurants June 1984 - July 1994
Skills
Hotels, Resorts, Restaurants, Hospitality, Event Management, Customer Service, Hospitality Industry, Sales, Sales Management, Hospitality Management, Event Planning, Marketing Strategy, Leadership, Food & Beverage, Training
Education
Purdue University 1982 — 1984
Associate, Restaurant, Hotels and Institutions
Macy's, Inc. June 2015 - Present
Adecco Staffing, USA March 2015 - May 2015
Public Storage November 2013 - February 2015
CVS Caremark Corporation June 2013 - November 2013
Radio Nightclub May 2013 - May 2013
Best Yet Market, Inc. July 2012 - February 2013
Best Yet Market, Inc. April 2009 - July 2012
Meddling Media LLC October 2010 - February 2011
Applebee's International, Inc. September 2008 - January 2009
Nu Horizons Electronics Corporation July 2006 - May 2008
Skills
Customer Service, Writing, Teamwork, Time Management, Inventory Management, Microsoft Word, Coaching, Communication, Quality Control, Research, Leadership, Loss Prevention, Store Management, Retail Sales, Technical Writing, Planograms, HTML, Critical Thinking, Cash Management, Telecommunications, Secretarial Skills, Receptionist Duties, Bookkeeping, Shipping & Receiving, Maintenance & Repair, Safety Auditing, Cash Register, Retail Displays, Data Entry, Critical Reading, Editing, Proofreading, Mixology, Bartending, Web Consultancy
Education
Allstar Bartending School 2013 — 2013
Qualified Mixologist, Bartending
Farmingdale State University of New York 2006 — 2010
Bachelor's Degree, Technology Studies, 3.40 G.P.A.
Farmingdale Senior High School 2003 — 2006
Regents Diploma with Advanced Designation, General Education
Carle Place Middle & High School 2000 — 2003
General Education
Premium Packaging Group March 2015 - Present
Associated Wholesale Grocers June 2009 - January 2015
Treat America Food Services, Inc. November 2006 - January 2009
Mr. Goodcents Franchise Systems, Inc July 2003 - October 2006
U.S. Foodservice Distribution January 2003 - June 2003
QualServ Corporation November 2002 - December 2002
Applebee’s International, Inc. November 2000 - September 2002
Spirit Marketing September 1997 - October 2000
SYSCO Foodservices of Kansas City, Inc. July 1982 - July 1997
Consolidated School District #4 August 1981 - May 1982
Skills
Purchasing, Purchasing Negotiation, Inventory Management, Organizational..., Procurement, Microsoft Word, Microsoft Excel, Microsoft Outlook, Instill, Mindflow, MEI, SYSCO Purchasing Systems, Supply Chain Management, Digital Logistics..., Managed Receiving, Team Management, New Business Development, Management, Sales, Customer Service, Catering, Sales Operations
Education
University of Central Missouri 1976 — 1980
Bachelor of Science (B.S.), Music Teacher Education, K-12
Ruskin High School 1972 — 1976
General, General Studies
Baptiste Jr. High
Baptiste Jr. High
IBM May 2015 - Present
IBM November 1999 - Present
BHI, a Kenexa company November 1999 - December 2012
Batrus Hollweg International (BHI) 1999 - February 2011
Eastfield College 2003 - 2005
Applebee's International, Inc. August 1994 - November 1999
Skills
Talent Management, Applicant Tracking..., Assessments, Software Product..., Talent Acquisition, Executive Coaching, Training, Leadership, Staff Development, Performance Management, Recruiting, CRM, Employee Relations, Time Management, Environmental Impact..., Succession Planning, Employee Engagement, Management, Coaching, Organizational..., Onboarding, Leadership Development, Organizational...
Education
Texas A&M University-Commerce 2001 — 2002
MS, Training & Development
Texas A&M University-Commerce 1993 — 1997
BA, English and French
Robco Electric October 2013 - Present
Bombard Renewable Energy December 2012 - September 2013
Mage Solar USA December 2009 - October 2012
Amerityre Corporation June 2007 - March 2009
Relax the Back Stores January 1994 - May 2007
Applebee's International, Inc January 1990 - January 1993
Luther "Guitar Jr" Johnson January 1989 - January 1990
Skills
Training, Management, Research, Solar Energy, Photovoltaics, Sales Management, New Business Development, Renewable Energy, Energy Efficiency, Sustainability, USGBC, Alternative Energy, Sustainable Energy, Account Management, Market Development, CRM, Sales Operations, Green Building, Solar PV, Energy Management, Business Development, Business Strategy, Strategic Planning, Business Planning, Negotiation, Product Development, Sales Process, Salesforce.com, Selling, Cleantech, Energy Conservation, International Sales, OSHA 10, Marketing Strategy, Operations Management, Team Building, Solar Power, Start-ups, B2B, Sales
Education
University of Phoenix 2009 — 2011
Green Sustainable Enterprise Management
Ball State University
Electronic Music Composition
EPR Properties October 2012 - November 2014
Applebee's International, Inc. June 2005 - October 2012
Shook, Hardy & Bacon July 1995 - May 2005
Skills
Mergers & Acquisitions, Corporate Law, Real Estate, Litigation, Commercial Litigation, Commercial Real Estate, Civil Litigation, Legal Writing, Contract Negotiation, Legal Research, Disposition, Tenant, Mergers, Strategic Planning, Sellers, Franchising, Due Diligence, Restrictive Covenants, Mediation, Landlords, Litigation Management, Leadership, Corporate Governance, Arbitration
Education
University of Missouri-Columbia School of Law
Helzberg Diamonds May 2013 - Present
Sport Productions June 2010 - May 2013
Applebee’s International Inc. May 2011 - July 2011
Athletes' Performance September 2009 - January 2011
Cox Communications June 2009 - August 2009
Embarq April 2006 - August 2008
Sprint January 2005 - May 2006
Skills
CRM, Marketing Collateral..., Marketing Analysis, Sales Compensation..., Webpage Design, Direct Marketing..., SQL Database Management, SPSS, Project Management, Sales Management, Market Analysis, Communications Audits, Marketing, Marketing Strategy, Web Design, Direct Marketing, Collateral, Email Marketing, SQL, Management, Marketing Communications, Strategy, Strategic Planning, Leadership, Segmentation, Marketing Research, Lead Generation, Competitive Analysis, Analysis, Market Research
Education
Arizona State University, W. P. Carey School of Business 2008 — 2010
MBA, Strategic Marketing and Services Leadership
The University of Kansas 2001 — 2004
BS, Business Administration and Psychology
Empower Federal Credit Union June 2013 - Present
Oneida Nation Enterprises, Turning Stone Resort and Casino April 2013 - June 2013
Sheraton Syracuse University Hotel and Conference Center April 2012 - April 2013
Sheraton Syracuse University Hotel and Conference Center October 2008 - April 2012
Applebee's International Inc January 2008 - October 2008
Dunkin Brands October 2005 - January 2008
Skills
Team Leadership, Microsoft Office, Phone Etiquette, Hospitality, Hotels, Hospitality Management, Hospitality Industry, Food & Beverage
Education
Syracuse University 2008 — 2012
Bachelor Degree, Hotel and Food Service Management
OCM BOCES 2006 — 2007
AH & LA Educational Institute- Certificate of completion-Year One, Hospitality
Liverpool High School 2003 — 2007
Regents Diploma
Emerald Coast Restaurants December 2010 - Present
Compass Group February 2007 - December 2010
Casual Dining Restaurants 2005 - 2010
Applebee's 1995 - 2007
Applebee's International Inc 1995 - 2007
Applebees International 1995 - 2007
Pizza Hut (NPC, Titusville & Pepsico) March 1976 - May 1995
Skills
Food Service, Restaurants, Restaurant Management, Franchising, Food & Beverage, Catering, Inventory Control, Profit, Team Building, Multi-unit, Leadership, Start-ups, Income Statement, Hospitality Management, Customer Satisfaction, Hiring, Food, Franchise Consulting, Hospitality, New Restaurant Openings, Sales, Inventory Management, P&L Management, Time Management, Culinary Skills, Menu Development, Marketing, Fine Dining, Customer Service, Training, Operations Management, Food Safety, Labor Control, Budgets, ServSafe, POS, Retail, Local Marketing, Hospitality Industry, Employee Training, Banquets, Wine, Cooking, Profit Maximization, Recipes, Hotels, Process Scheduler, Menu Costing, Purchasing, Cost Control
Education
Troy University 1978 — 1981
Business
Okaloosa Walton Community College 1975 — 1976
Pre Med
Alcone Marketing Group April 2010 - March 2011
Quiller & Blake Advertising March 2005 - January 2006
Anderson Hanson Blanton Advertising, Dallas, Texas May 2003 - February 2005
Frankel and Company March 2001 - August 2002
Creative Strategy Partners Advertising October 2000 - March 2001
Ten United Advertising May 1998 - July 2000
Applebee’s International, Inc. February 1997 - May 1998
RHW Management 1990 - 1997
Skills
Integrated Marketing, Advertising, Marketing Strategy, Creative Direction, Marketing, Public Relations, Media Planning, Strategy, Strategic Planning, Market Planning, Management, Media Buying, Market Analysis, Budgets, Sales, Sponsorship, Leadership, Television, Negotiation, B2B Marketing, Brand Development
Education
University of Kansas 1982 — 1986
Bachelor of Arts
Two West June 2014 - June 2015
Andrews McMeel Universal/Universal Uclick February 2012 - April 2014
AMC Entertainment, Inc. August 2006 - February 2012
Applebee's International, Inc. June 2003 - August 2006
HNTB Corporation January 2001 - March 2003
MMG Worldwide October 1999 - December 2000
University of South Carolina August 1998 - August 1999
Brian P. Hakan and Associates May 1998 - August 1998
Kansas City Royals May 1997 - August 1997
Skills
Promotions, Advertising, Event Planning, Media Planning, Entertainment, Marketing Strategy, Public Relations, Social Media Marketing, Strategic Partnerships, Film Marketing, Social Media, Digital Marketing, Project Management, Product Marketing, Strategic Planning, Team Building, Strategy, Creative Direction, Brand Management, Competitive Analysis, Press Releases, Management, Leadership, Budgets, Email Marketing, Sales, Trade Shows, Marketing Communications, Integrated Marketing, Online Advertising, Graphic Design, Direct Mail, Marketing, Social Networking, Corporate Branding, Direct Marketing, Retail, Facebook, Event Management, Digital Media, Digital Strategy, Brand Development, Publicity, Copywriting, Branding & Identity, Collaborative Leadership
Education
University of South Carolina-Columbia 1994 — 1999
Bachelor of Science (B.S.), Sport & Entertainment Management
FBI Citizens Academy 2013 — 2013
Project Choice - Kauffman Foundation 1989 — 1999
Taking a Sabbatical January 2010 - Present
DineEquity, Inc. February 2009 - December 2009
DineEquity November 2007 - February 2009
Applebee's International, Inc. February 2003 - February 2007
Cap Gemini Ernst & Young / Sogeti September 2000 - February 2003
Aris Corporation 1995 - 2000
Skills
Project Management, PMP, Process Improvement, Business Analysis, Strategic Planning, Cross-functional Team..., Requirements Analysis, Team Leadership, Budgets, Change Management, Management, Leadership, Program Management, Business Intelligence, IT Strategy, SDLC, CRM
Education
Kansas State University 1989 — 1993
BS, Business Administration
Papillion LaVista High School 1986 — 1989
Bruegger's Bagels May 2014 - Present
Breakthrough Talent Solutions November 2012 - May 2014
Applebee's Services, Inc. 2009 - October 2012
Applebee's International, Inc 2005 - 2009
Applebee's International, Inc 2005 - 2005
Applebees International 2000 - 2005
Applebees International 1997 - 2000
Applebees International 1996 - 1997
Darden Restaurants - Red Lobster 1985 - 1996
Skills
Human Resources, Franchise Consulting, Employee Relations, Restaurant Management, Training, Performance Management, Recruiting, Talent Management, Restaurants, Leadership, Franchising, Employee Engagement, Strategic Planning, Team Building, Management, New Restaurant Openings, Succession Planning, Leadership Development, Strategy, Onboarding, Interviews, Operations Management, HRIS, Time Management, Personnel Management, Business Planning, Process Improvement, P&L, New Hire Orientations, Employee Training, Hospitality, Hiring, Customer Service, Food & Beverage
Education
Central Michigan University
Bachelor of Science Business Administration, Hospitality Administration/Management
Staples Promotional Products April 2012 - Present
CSC November 2010 - April 2012
VML March 2010 - August 2010
VML August 2009 - March 2010
H&R Block February 2009 - April 2009
Sprint November 2005 - April 2009
Sprint April 2004 - November 2005
Software Outfitters, Inc. August 2003 - April 2004
Freightquote.com February 2003 - August 2003
Applebee's International, Inc. October 2001 - February 2003
Skills
Visio, SDLC, Vendor Management, Testing, MS Project, Business Process, Microsoft SQL Server, Requirements Gathering, Process Improvement, Project Management, Business Analysis, Oracle, Cross-functional Team..., Requirements Analysis, Agile Methodologies, Quality Assurance, SQL, .NET, C#
Education
University of Kansas - Graduate School of Business
Master, Business Administration
Washburn University
Bachelor of Science, Computer Science
TMX Finance October 2014 - Present
TMX Finance March 2014 - October 2014
CEC Entertainment, Inc. January 2008 - March 2014
CEC Entertainment, Inc. March 2005 - December 2007
Sprint, Inc. October 2000 - March 2005
Applebee's International, Inc. October 1998 - October 2000
WFS Financial 1996 - 1998
Skills
Budgeting, Forecasting, Accounting, Due Diligence, Financial Analysis, Financial Planning, Financial Modeling, Corporate Treasury, Problem Solving, Sales Support, Strategy, Budgets, Analysis, Business Process..., Variance Analysis, Strategic Financial..., Cash Management, Managerial Finance, P&L, Leadership, Finance, Management
Education
Rockhurst University
MBA, Management, Finance
Iowa State University - College of Business
Bachelor of Business Administration (BBA), Finance
CIBER, Inc. October 2007 - Present
Applebee's International Inc. August 2004 - October 2007
AT&T Labs March 2000 - February 2004
HealthNet September 1999 - February 2000
Butler Manufacturing Company January 1999 - August 1999
AT&T Corp January 1972 - November 1998
Education
Avila University
Big Brothers Big Sisters of Greater Kansas City June 2013 - Present
Big Brothers Big Sisters of Greater Kansas City 2010 - Present
Greater Kansas City Chamber of Commerce 2013 - 2015
Greater Kansas City Chamber of Commerce 2013 - 2015
Greater Kansas City Chamber of Commerce 2013 - 2015
Greater Kansas City Chamber of Commerce 2013 - 2015
Payless ShoeSource October 2008 - October 2009
Applebee's International, Inc. March 2006 - October 2008
Applebees November 2003 - March 2006
Skills
Leadership, Team Building, Project Management, Customer Service, Human Resources, Nonprofits, Management, Event Planning, Volunteer Management, Marketing, Recruiting, Leadership Development, Training, Time Management, Program Management, Fundraising, Public Speaking, Organizational..., Outlook, Non-profits, Discussion Facilitation
Education
University of Missouri-Kansas City 2001 — 2003
MBA, Management
Nanzan University 2000 — 2001
Japanese Business and Language
University of Missouri-Columbia 1997 — 2001
BA, Japanese Language and International Business
SPIN! Neapolitan Pizza March 2014 - Present
K is for Kindness (www.kisforkindness.com) May 2009 - Present
Applebee's International Inc. September 2003 - February 2014
Einstein's Bagels September 1995 - October 1998
Education
University of Missouri-Columbia 1983 — 1989
Early Childhood Education
Applebee's International Inc. 1991 - Present
Education
The University of Kansas 1983 — 1985
HNTB September 2008 - Present
Applebee's International, Inc November 1995 - July 2008
Wendy's International 1986 - 1995
Education
Miami University 1982 — 1986
AMC Theatres July 2014 - Present
CenturyLink December 2007 - July 2014
Applebee's International, Inc. May 2006 - 2007
Applebee's January 2004 - May 2006
Sprint February 1999 - December 2003
Missouri Secretary of State 1990 - 1992
State of Kansas 1989 - 1990
Office of the Sectretary of State, Kansas 1987 - 1989
Skills
Strategic Communications, Media Relations, Internal Communications, Strategy, Public Relations, Crisis Communications, Leadership, Social Media, Program Management, Speech Writing, Strategic Planning, Project Management, Public Affairs, Spokesperson, Team Management, Public Policy, Corporate Communications
Education
University of Kansas 1983 — 1987
Bachelor of Science in Journalism, William Allen White School of Journalism
Massachusetts Restaurant Association June 2013 - Present
American Blue Ribbon Holdings, LLC February 2012 - April 2013
O'Charley's Inc. January 2003 - February 2012
Ninety Nine Restaurants September 1999 - January 2003
Applebee's International, Inc 1992 - 1999
Skills
Human Resources, Restaurant Management, Food & Beverage, Employee Relations, Succession Planning, Hospitality, Hiring, Sales, Culinary Skills, Income Statement, Recruiting, Onboarding
Education
University of Massachusetts at Amherst - Isenberg School of Management 1979 — 1983
BS, Hospitality Management
Framingham North High School
Uno Chicago Grill July 2007 - Present
Applebee's International Inc. September 1997 - April 2007
Education
University of Denver 1982 — 1986
BSBA, Hotel & Restaurant Management
Brinker International August 2011 - Present
SOURCECORP October 2010 - April 2011
Applebee's Services, Inc. September 2007 - January 2010
Applebee's International, Inc. January 2004 - September 2007
Sogeti December 2000 - January 2004
CDI March 1999 - December 2000
University of Kansas January 1997 - March 1999
Skills
Business Process...
Education
University of Arizona
BS, Civil Engineering
University of Kansas
MS, Engineering Management
College Nannies & Tutors July 2009 - Present
PRA International November 2007 - July 2008
Applebees International April 2001 - October 2007
Applebee's International, Inc. 2001 - 2006
Sprint 1987 - 1998
Education
Baker University 1992 — 1994
The University of Kansas 1982 — 1986
Blue Valley High School 1978 — 1982
Applebee's International, Inc. June 2006 - Present
NCM Associates, Inc. May 2005 - June 2006
National Cinema Network December 2004 - May 2005
Farm Bureau Insurance Company March 2002 - December 2004
Education
Park University 2001 — 2005
BA, Communications Theory and Human Relations
Applebee's Consultant Project ManagerBuffalo Wild WingsJanuary 2010 - Present
Applebee's International, Inc. 2004 - Present
Applebees International 2004 - Present
Applebee's Services 2003 - Present
Education
State University of New York Empire State College
Applebee's International, Inc. February 2004 - Present
Houlihan's Restaurants, Inc. 1981 - June 2003
Skills
Hyperion Planning, Hyperion EPM, EPMA, PeopleSoft Financial, PeopleSoft
Education
Missouri State University
FleishmanHillard May 2013 - Present
Fleishman-Hillard October 2011 - May 2013
Fleishman-Hillard March 2010 - October 2011
Applebee's Intl January 2008 - February 2010
Applebee's International, Inc. April 2006 - December 2007
Kraft Foods 1999 - 2003
Kraft Foods 1995 - 1999
Education
Northwestern University - Kellogg School of Management 1998 — 2000
MBA, Marketing and Strategy
Iowa State University 1991 — 1995
Bachelor of Science, Consumer Food Science
Applebee's International, Inc.
Skills
Customer Service, Food & Beverage, Hospitality, Restaurants, Food
Education
The University of Kansas 1998 — 2002
Applebee's International, Inc. August 2000 - Present
Education
University of Northern Iowa 1982 — 1986
F&B World Consulting November 2008 - Present
Last Call Operating Co I., Inc. (Formerly Fox & Hound/Chammps Restaurant Group) January 2013 - April 2014
Boston's Restaurant & Sports Bar November 2009 - October 2011
Tony Roma's Restaurants Inc. September 2004 - November 2008
Applebee's International Inc. 1998 - 2004
Applebee's 1996 - 2004
Skills
Restaurants, Food, Hospitality, Food & Beverage, Field Marketing, P&L Management, Brand Development, P&L, Marketing Strategy, Restaurant Marketing, Promotions, Media Planning, Guerrilla Marketing, Social Media Marketing, Direct Marketing, Vendor Relations, Digital Marketing, Media Buying, Email Marketing, Advertising, Income Statement, Marketing
Education
Georgia State University 1995 — 1997
M.B.A., Marketing
Georgia State University 1986 — 1987
B.A., Economics/Marketing
The University of Georgia 1982 — 1986
Business
IBM March 2013 - Present
Kenexa August 2011 - January 2013
Talent Revolution 2007 - September 2011
Nantahala Outdoor Center 2007 - 2009
Thomas & King, Inc. 1993 - 2007
Applebee's International, Inc. 1993 - 2007
Thomas & King, Inc. (Applebee's and Johnny Carino's) 1993 - 2007
Denny's 1985 - 1993
Chuck E Cheese 1982 - 1985
Skills
Leadership Development, Customer Service, Public Speaking, Coaching, Talent Management, Employee Relations, Employee Engagement, Team Building, Engaging People, Succession Planning, Social Media, Recruiting, Human Resources, Marketing, Training, Executive Development, People Development, Business Development, Employee Benefits, Management, Workshop Facilitation, Employee Training, Onboarding, Event Management, Consulting, Analysis, Team Leadership, Start-ups, Sourcing, Retail, Talent Acquisition, New Business Development, Strategy, Interviews, Personnel Management, Sales, Hospitality, College Recruiting, Performance Management, Marketing Strategy, Applicant Tracking..., Employer Branding, Organizational..., Customer Satisfaction, Hiring, Restaurants, Business Strategy, Change Management, Social Networking, Organizational...
Education
Ashland University 1972 — 1976
BS in Education, Education, Marketing, Customer Service, Leadership Development
Applebee's International, Inc. Senior Consultant, Business Systems AnalystCap Gemini America, Inc.1998 - 2005
Education
The University of Kansas 1984 — 1988
DineEquity, Inc. October 2012 - Present
DineEquity (formerly Applebees) 2009 - 2012
Applebee's Services, Inc June 2007 - 2009
Applebee's Int. Inc. 2005 - 2007
Applebee's International Inc January 2000 - December 2005
Skills
Process Improvement, Customer Satisfaction, Hiring, Organizational..., Recruiting, Leadership, Income Statement, Team Building, P&L Management, Training, Profit, Operations Management, Restaurants, Inventory Management, Hospitality, PeopleSoft, Time Management, Accounting, Accounts Payable, Forecasting, Organizational..., Employee Relations, Management, Budgets, Team Leadership, Employee Training, Teamwork, Coaching, Performance Management, Payroll, Franchising, Retail, Human Resources, Strategic Planning, Vendor Management, P&L, Customer Service, Food
Education
Lakeland Community College 1983 — 1984
Papa John's International August 2007 - Present
Pizza Inn April 2007 - July 2007
Applebee's International, Inc. April 2003 - December 2006
Pizza Hut August 1974 - March 2002
Pizza Hut/Pepsico and Tricon 1984 - 2002
Skills
Franchising, Restaurant Management, Food Service, Restaurants, Income Statement, Employee Training, Hiring, Sales, Profit, Marketing, Customer Satisfaction, Budgets, Recruiting, Coaching, Leadership, P&L Management, Food Safety, Menu Development, Management, Team Building, Operations Management, Strategic Planning, Customer Service, Multi-unit, Training, Inventory Management, Hospitality, Retail, Food & Beverage, Store Management, Food, P&L, Human Resources, Time Management, Inventory Control, POS, Merchandising, Employee Relations, Catering, Market Planning, Interviews, Performance Management, Forecasting
Education
State University of New York College at Buffalo 1972 — 1976
Bachelor of Arts, Mathematics
Applebee's Services, Inc. November 2009 - Present
Applebee's Service's Inc December 2007 - November 2009
Applebee's Service's Inc March 2002 - December 2007
Applebee's International, Inc August 1998 - March 2002
Applebee's International Inc October 1995 - August 1998
Applebee's Neighborhood Grill and Bar September 1994 - August 1998
Education
Michigan State University 1989 — 1994
Michigan State University 1989 — 1994
Grace Centers of Hope April 2011 - Present
Verizon Wireless December 2008 - December 2010
Applebees April 1997 - September 2008
Applebee's International, Inc. 1997 - September 2008
Applebee's October 1997 - September 2002
Skills
Employee Relations, Staff Development, Event Planning, Team Building, Fundraising, Budgets, Career Counseling, Career Development, Change Management, Coaching, Community Outreach, Conflict Resolution, Customer Satisfaction, Employee Training, Event Management
Education
Hudson Valley Community College 1992 — 1993
41 credit hours towards degree
The Rub Bar-B-Que February 2011 - Present
Applebee's International, Inc. 1996 - Present
Applebees 1996 - Present
Applebees International 1996 - 2009
Education
The Culinary Institute of America 1987 — 1989
Location Strategy Services October 2009 - Present
WACHOVIA BANK November 2007 - December 2008
Applebee's International, Inc June 2003 - November 2007
HALLMARK CARDS, INC January 1999 - January 2003
HALLMARK CARDS, INC January 1994 - January 1999
DILLARD DEPARTMENT STORES January 1989 - January 1994
UNITED STATES MARINE CORPS RESERVE January 1982 - January 1990
Skills
Management, Forecasting, Sales, Strategy, Marketing, Analytics, Real Estate, Retail, Direct Marketing, Marketing Strategy, Market Planning, Strategic Planning, Business Strategy, Analysis, Leadership
Education
University of Missouri-Kansas City
MBA, Finance
BBAUniversity of Missouri, Kansas City
Master of Business Administration (MBA), Business Administration and Management, General
Ziosk June 2014 - Present
Applebee's January 2001 - June 2014
Applebees International 2001 - June 2014
Applebee's International Inc 2001 - June 2014
Gentiva Health Services October 2001 - December 2001
Midwest Consulting Group January 2000 - October 2001
Retail Solution Providers January 1997 - January 2000
Cerner Corporation January 1996 - January 1997
Skills
Visual Studio, Microsoft SQL Server, Visual Basic, Visio, Windows XP, Servers, Team Leadership, Leadership, SQL, Windows, C#, Databases, XML, HTML, .NET, SDLC, Agile Methodologies, SharePoint, Visual C++, Database Design, TFS
Education
Baker University 1991 — 1995
Bachelor of Science (BS), Computer Science
Tri-D Innovations, Inc. January 2005 - October 2007
Applebee's International, Inc. June 2001 - January 2005
MBM Corporation November 2000 - June 2001
MBM Corporation September 1997 - November 2000
MBM Corporation May 1995 - September 1997
Education
Johnson & Wales University 1990 — 1992
United States Merchant Marine Academy 1979 — 1983
BS, Nautical Science/Marine Transportation
City of Foley September 2012 - Present
Coborn's Inc. August 2006 - Present
Universal Enterprises of Mid-MN, Inc. September 2005 - May 2006
Evergreen International Limited January 1999 - August 2005
Applebee’s International, Inc May 1997 - January 1999
Skills
Church Treasurer2012 -..., Youth Teacher2011 -..., Sunday School Teacher..., Payroll, Employee Benefits, Human Resources, Garnishments, General Ledger, Payroll Taxes, Financial Analysis, COBRA, 401k, Journal Entries, Ceridian, Tax, ADP ReportSmith, Multi-State Sales Tax, Time Management, Workers Compensation, ADP Payroll, Cost Accounting, Kronos, Payroll Analysis, Paychex
Education
Rasmussen Business College 1992 — 1994
Associate of Arts and Sciences (AAS), Accounting and Business/Management
St. Cloud State University
Accounting
California Pizza Kitchen December 2013 - Present
On The Border July 2010 - December 2013
CEC Entertainment January 2004 - July 2010
NPC International, Inc. March 1999 - January 2004
Applebee's International, Inc. May 1996 - March 1999
Deloitte & Touche September 1992 - May 1996
Education
University of Kansas 1996 — 1999
MBA, Finance
Missouri State University 1988 — 1992
B.S., Accounting
players Training ConsultantApplebee's Int. Inc.1985 - 2004
Applebee's International, Inc. 1985 - 2004
Education
Texas Christian University
Kirkland Woods & Martinsen PC July 2009 - Present
City of Liberty, Missouri April 2005 - April 2009
Applebees International January 1990 - February 2006
Applebee's International, Inc. 1990 - 2004
Beckett & Steinkamp May 1978 - January 1990
Skills
Mergers, Real Estate, Franchising, Negotiation, Contract Negotiation, Mediation, Public Speaking, Strategic Planning, Mergers & Acquisitions, Leadership, Wills, Estate Planning, Commercial Real Estate, Trusts, Legal Writing, Strategy, Corporate Law
Education
University of Missouri-Kansas City School of Law 1967 — 1971
Juris Doctor, law
William Jewell College 1963 — 1967
BA, History
Kirkwood High School 1959 — 1963
Foster Farms 2004 - Present
CIO Insight, Inc. 2003 - 2004
ConAgra Foods 2000 - 2003
Applebee's International, Inc. 1996 - 2000
Ferrellgas 1992 - 1996
Pizza Hut 1987 - 1992
Farm Credit 1983 - 1987
Arthur Andersen and Co. 1979 - 1983
Skills
Process Improvement, SAP, Business Intelligence, ERP, Executive Management, Cross-functional Team..., Leadership, Management Consulting, IT Management, IT Strategy, Change Management, Business Analysis, Business Process, Management, Vendor Management
Education
Friends University 1991 — 1992
Masters
University of Nebraska at Omaha 1975 — 1979
BS
Apple American Group August 2012 - Present
Real Estate Consultant / Brokerage February 2011 - August 2012
Cedarwood Development June 2009 - February 2011
Morton's of Chicago, Inc July 2007 - December 2008
Applebee's International, Inc February 1998 - July 2007
Skills
Leases, Real Estate Development, Corporate Real Estate, Restaurants, Zoning, Due Diligence, Real Estate, Dispositions, Negotiation, Tenant, Shopping Centers, Retail, Brokerage, Site Selection, Location Intelligence
Education
Baker University 1972 — 1976
BS, Business and Communication
Baker University
Bachelor of Science Degree, Communications
Flynn Restaurant Group LLC (Apple American Group LLC and Bell American Group LLC) April 2004 - Present
Rare Hospitality 1999 - 2002
Applebee's International, Inc. 1996 - 1999
Skills
Real Estate Development
Education
Miami University
B.S., Business
Bank of America N.A August 2013 - Present
Bank of America N.A December 2008 - August 2013
Doherty Enterprises, Inc May 1999 - July 2006
Doherty Enterprises, Inc February 1995 - May 1999
Applebee’s International, Inc February 1995 - May 1997
Skills
Risk Management, Retail Banking, Customer Relations, Associate Development, Budget Process, Customer Retention, Cost Management, Microsoft Office, Team Leadership, Team Building, Succession Planning, Staff Development, Food Service, Sales Management, Sales Motivation, Multi-Unit Management, Budgets, Customer Service, Coaching, Sales, Management, Time Management, Profit, Leadership, Customer Satisfaction, Relationship Management, Commercial Banking, Banking
Education
University of Miami 1986 — 1989
Bachelor of Science, Communication; Advertising and Psychology
DineEquity 2008 - Present
Applebee's International, Inc. February 2007 - December 2007
Applebee's International, Inc. October 2005 - February 2007
Applebee's International, Inc. July 2004 - October 2005
Applebee's International, Inc. June 2003 - July 2004
Asscoiated Wholesale Grocers December 1999 - June 2003
Skills
Nutrition, Food & Beverage, Commercialization, Product Quality, Quality Assurance, Food Industry, Food Service, Food Safety, Restaurants, Leadership, Writing, Food, Food Processing, Inventory Management, Product Development, Food Quality
Education
Baker University 2012 — 2014
Master of Business Administration (MBA)
Art of Institute of Seattle 1998 — 1998
Culinary Arts
Iowa State University 1994 — 1998
B.S., Dietetics
Jack in the Box, Inc. April 2009 - Present
Houlihan's Restaurants, Inc. December 2007 - January 2009
Applebee's International, Inc. October 2003 - December 2007
McDonald's Corporation May 1977 - April 2003
Education
University of Oklahoma 1973 — 1977
BS, Environmental Design
Orvis Company January 2014 - Present
Reinhart Foodservice August 2012 - August 2013
THE WORKS BAKERY CAFE May 2007 - February 2012
SEI Aaron's November 2006 - May 2007
APPLEBEE'S INTERNATIONAL, INC October 2003 - November 2006
The Works Bakery Cafe February 1996 - October 2003
Skills
Management, Training, Profit, Customer Service, Inventory Control, Analysis, Merchandising
Education
University of Phoenix 2008 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
American InterContinental University 2006 — 2007
A.A., Business
Applebees International 2000 - 2007
Applebee's International, Inc 2000 - 2007
Applebee's International, Inc 2000 - 2007
Boston Market 1993 - 1999
Burger King Corporation 1986 - 1993
Skills
Franchising, Location Intelligence, Real Estate Development, Restaurants, Commercial Real Estate, Property Management, Franchise Consulting, Real Estate, Leases, Disposition, Brokerage, Real Estate Transactions, Lease Administration, Tenant, Corporate Real Estate, Shopping Centers, Lease Negotiations, Investment Properties, Relocation, Landlords, Real Estate Economics, Land Acquisition, Sellers, Short Sales, Foreclosures, Entitlements, Tenant Representation, Contract Negotiation, Due Diligence, Selling, Property, Real Estate Financing, Asset Management, Investments, Dispositions
Education
DePaul University School of Law
J.D., Law
University of Illinois
Bachelor of Arts (B.A.), Political Science and Government
University of Illinois at Urbana-Champaign
Bachelor of Arts (BA), Political Science and Government
Brinker International August 2011 - Present
Centralized Supply Chain Services, LLC February 2009 - July 2011
Applebee's International, Inc. 2007 - 2009
Applebees International 2004 - 2007
Applebees International 2000 - 2004
Associated Wholesale Grocers 1988 - 2000
Skills
Inventory Management, Food Service, Restaurants, Procurement, Food, Restaurant Management, Leadership, P&L, Food & Beverage, Purchasing, Negotiation, Product Development, Menu Development, Income Statement, Food Safety
Education
Dana College 1990 — 1993
BS, Business
Baker University
MSM
Claridge Court, A Lifespace Community September 2013 - Present
Claridge Court, A Lifespace Community March 2011 - Present
SunJazz Services, LLC June 2010 - Present
Acupuncture & Herbs for Pets/Weston Veterinary Service April 2010 - January 2012
Acupuncture & Herbs for Pets June 2006 - June 2009
Kansas City Hospice & Palliative Care June 2001 - June 2006
Applebee's International, Inc. November 1993 - November 2001
Education
University of Missouri-Kansas City 1986 — 1988
M.A., Counseling & Guidance
Washburn University 1974 — 1976
B.A., Corrections
The University of Texas at Austin 1968 — 1971
B.A., Sociology
Main Event Entertainment March 2012 - Present
Centralized Supply Chain Services (CSCS) January 2010 - March 2012
American Multi-Cinema, Inc. (AMC) January 2008 - December 2009
Applebee's International, Inc. April 2001 - January 2008
J.E. Dunn Construction Co. April 1999 - April 2001
CCL Construction Consultants, Inc. May 1987 - April 1999
Wagner Hohns Inglis December 1984 - May 1987
Burns & McDonnell July 1980 - December 1984
Warren & VanPraag Architects Engineers December 1976 - July 1980
Skills
Process Scheduler, Leadership, Contract Negotiation, Team Building, Budgets, Construction, Contract Management, Restaurants, Operations Management, Management, Negotiation, Strategic Planning, P&L, Forecasting, Project Planning
Education
University of Kansas
M.B.A.
University of Missouri-Rolla
B.S., Civil Engineering
H & R Block, Inc. Manager Corporate AccountingH&R Block2000 - 2010
Ruby Tuesday, Inc 1997 - 2000
S & L Acquisition Company 1996 - 1997
Applebee's International, Inc. 1987 - 1995
Wendys of Kansas City, Inc. 1981 - 1987
Putsch's Inc. 1979 - 1981
Ernst & Young LLP 1975 - 1979
Skills
General Ledger, Accounting, Financial Reporting, Sarbanes-Oxley Act, Accounts Payable, Account Reconciliation, Corporate Finance
Education
Northwest Missouri State University 1971 — 1975
BS, Accounting
Applebee's International Inc October 2005 - Present
Lindenwood University January 2008 - June 2009
Skills
Team Leadership, Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Leadership, Outlook, Team Building, Process Improvement, Employee Relations, Training, Time Management, Microsoft Word, Management, Recruiting
Education
Lindenwood University 2008 — 2009
MBA, Business Administration
University of Missouri-Rolla 1997 — 2002
B.S., Computer Science