Automobile Protection Corporation
Industry: Protection company
DescriptionFounded: 1984 Parent organization: APCO Holdings, Inc. Subsidiary: The Aegis Group, Inc.
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Automobile Protection Corporation Employees
VSoft July 2014 - Present
VSoft April 2013 - July 2014
VSoft July 2011 - April 2013
Automobile Protection Corporation October 2007 - July 2011
Georgia-Pacific LLC May 2004 - October 2007
Skills
Marketing Strategy, Product Marketing, Marketing, Advertising, Product Development, Online Marketing, Management, Brand Management, Strategy, Selling, Market Planning, Sales
Education
Georgia State University 2006 — 2008
MBA
The University of Georgia 1998 — 2000
Bachelor of Arts, English
Loganville High School
Loganville High School
Contact At Once! May 2015 - Present
Contact At Once! April 2014 - Present
Automobile Protection Corporation July 2010 - April 2014
AutoTrader.com April 2007 - September 2009
SunTrust Bank March 2002 - March 2007
Skills
Automotive, Vehicles, Automobile, Customer Retention, Dealers, Customer Satisfaction, Sales Process, Profit, Automotive Aftermarket, B2B, Sales Management, Account Management, Sales, New Business Development, Sales Operations, Team Building, Negotiation, Parts, Process Improvement, Marketing Strategy, Inventory Management, Selling, CRM, Forecasting, Competitive Analysis, Retail, Retail Banking, Management, Salesforce.com, Operations Management, Dealer Management
Education
University of Phoenix 2015 — 2017
Master of Science in Psychology, Psychology
Strayer University 2009 — 2011
Bachelor's degree, Marketing
University of Phoenix 2006 — 2008
Associate's degree, Management Information Systems, General
Immucor, Inc. March 2013 - Present
RelayHealth, Inc. January 2012 - March 2013
EMS Technologies February 2005 - January 2013
Automobile Protection Corporation 1998 - 2004
Elek-Tek August 1996 - September 1997
Montgomery Ward Holding Corporation October 1992 - August 1996
Value Added Communications May 1991 - October 1992
Skills
Financial Reporting, Financial Planning, Financial Accounting, Financial Review, financial, SEC reporting, Risk Assessment, Risk Management, accounting re, Technical Training, Technical Writing, International Accounting, Financial Modeling, Project Implementation, Staff Development, Staff Management, Financial Analysis, Monthly Closing, Monthly Reporting, XBRL
Education
University of Michigan Business School
BBA, Accounting and Finance
Automobile Protection Corporation (APCO) April 2015 - Present
Automobile Protection Corporation July 2012 - March 2015
Automobile Protection Corporation April 2011 - July 2012
Automobile Protection Corporation May 2008 - April 2011
Automobile Protection Corporation March 2007 - May 2008
Automobile Protection Corporation July 2006 - March 2007
The University of Georgia October 2005 - April 2006
Follett Textbook Exchange July 2003 - October 2005
SONZ Fitness Center March 2002 - July 2003
Culligan Water Company August 1999 - March 2002
Skills
Process Improvement, Business Analysis, Recruiting, Microsoft Office, Payroll, Customer Service, Management, Marketing, Training, Microsoft SQL Server, Visio, Customer Satisfaction, Operations Management, Analysis, Insurance, Business Process, Strategic Planning, Sales, Sales Process
Education
The University of Georgia 1994 — 1999
Carrollton High School 1990 — 1994
Georgia State University June 2012 - Present
Automobile Protection Corporation September 2011 - March 2012
GameStop March 2011 - August 2011
Grant Thornton LLP September 2010 - March 2011
Georgia Institute of Technology February 2008 - September 2010
PwC June 2009 - August 2009
Georgia Tech Athletic Association May 2008 - August 2008
US Army May 2004 - January 2008
Muevelo Magazine August 2005 - February 2006
Tindall Corporation June 2001 - January 2004
Education
Georgia State University - J. Mack Robinson College of Business 2012 — 2016
Doctor of Philosophy (Ph.D.), Accounting
Georgia Institute of Technology - Georgia Tech College of Management 2002 — 2010
Bachelor of Science (B.S.), Management
Automobile Protection Corporation February 2008 - Present
Ethicon Endo-Surgery June 2006 - February 2008
Edinburgh Leisure September 2004 - December 2004
Skills
Financial Analysis, Business Analysis, Financial Reporting, Microsoft Excel, SQL Server, PowerPoint, Marketing, Microsoft SQL Server, Sales, Account Management, Analysis, Data Analysis, Budgets, Training, Sales Operations, Process Improvement, Accounting, Finance, Pricing
Education
Emory University - Goizueta Business School 2011 — 2014
MBA, Finance and Social Enterprise
Furman University 2002 — 2006
Bachelor of Arts (B.A.), Business Administration
Automobile Protection Corporation February 2013 - September 2013
Aqualine Sales May 2012 - February 2013
Mall of Georgia Chrysler Dodge Jeep February 2012 - April 2012
Sprint July 2011 - February 2012
RaceTrac Petroleum October 2010 - July 2011
Skills
Customer Service, Electronic Filing, Data Entry, Secretarial Skills, Fast-paced, Microsoft Office, Microsoft Excel, Microsoft Word, Proofreading, Spelling, Grammar, Electronics, Computers, Invoicing, Inventory Management, Recording, Administrative..., Deposits, Accounts Payable, Interpersonal Skill, Outlook
Education
Full Sail University 2013 — 2016
Bachelors of Science, Graphic Design, Freshman
Abundant Life Christian Leadership/Home-School Academy 2005 — 2008
Diploma, Basic Curricular Studies
Kingdom Builders Covenant Church January 2014 - Present
Genuine Parts Company July 2012 - December 2013
Automobile Protection Corporation January 2011 - April 2012
Automobile Protection Corporation December 2009 - January 2011
AutoTrader.com August 2007 - December 2008
Skills
Sales, Customer Service, Marketing, Marketing Strategy, Accounting, Accounts Payable, Accounts Receivable, Vendor Management, Vendor Relationships, Invoicing, Queries, Microsoft Excel, Microsoft Office, Microsoft Word, Microsoft Dynamics, Sales Tax, Process Improvement, Customer Satisfaction, Forecasting, Customer Retention, Account Reconciliation
Education
Georgia State University 2013 — 2016
Mathematics and Statistics
North Carolina Agricultural and Technical State University 2005 — 2007
ps.marketing 2011 - Present
SB Tech Solutions, LLC January 2009 - January 2012
Automobile Protection Corporation 2007 - 2011
Trauner, Cohen & Thomas, LLP/National Asset Recovery November 2001 - July 2007
Skills
Web Design, Website Development, SEO, Marketing, Online Marketing, Information Technology, New Business Development, Google Analytics, Google Adwords, Operations Management, Project Management, Management, Strategic Planning, Accounting, Leadership, Account Management, Business Development, Web Development, Adobe Creative Suite, WordPress, Microsoft Office, Entrepreneurship, Brand Management, Process Improvement, Financial Analysis, Inbound Marketing, Corporate Branding, MySQL, HTML, CSS3, QuickBooks, Monarch, Microsoft Dynamics SL, Computer Security, Financial Reporting, General Ledger, Unix, Mac, PC, Blogger, Google Webmaster Tools
Education
San Martin De Porres University – Faculty of Law and Political Science 1998 — 2000
Georgia Perimeter College 2006 — 2007
Certification in Accounting I, II, III, GAAP and Payroll
Computing Technology Industry Association (CompTIA) 2009 — 2009
A+ Certification, IT
Association for Automotive Excellence January 2011 - Present
Automotive Career Experts August 2011 - January 2013
Automotive Career Experts August 2011 - January 2013
Automobile Protection Corporation May 1995 - December 2010
Skills
Employee Relations, Employee Engagement, Performance Management, Talent Management, Employee Training, Leadership Development, Onboarding, Organizational..., Recruiting, Coaching, Sales, Automotive, Team Building, Management, Leadership, Business Development, Vehicles, Selling, Customer Retention, Process Improvement, Customer Satisfaction, Account Management, New Business Development, Profit, B2B, Sales Operations, Automobile, Negotiation, Strategic Planning, Dealers, Training, Sales Management, Sales Process, Cold Calling, Operations Management, Business Planning, Automotive Aftermarket, Retail, Hiring, CRM, Income Statement, Selling Skills, Competitive Analysis, Pricing, Fleet Management, Deal Closure, Warranty, Strategy, Executive Management, Parts
Education
The University of Georgia 1976 — 1980
Economics
ANNUITAS June 2015 - Present
ANNUITAS September 2014 - June 2015
NexTraq October 2013 - September 2014
Automobile Protection Corporation (APCO) January 2013 - October 2013
Automobile Protection Corporation August 2012 - January 2013
University of Florida August 2010 - October 2012
Skills
Strategy, Social Media, PowerPoint, Microsoft Office, Social Media Marketing, Research, Event Planning, Public Speaking, Marketing Strategy, Marketo, Marketing Automation, Lead Generation, Social Networking, Salesforce.com, Email Marketing, Marketing
Education
University of Florida 2011 — 2012
MA, History, 3.79
University of Florida 2007 — 2011
BA, History
Branching Out Inc. September 2013 - Present
Lone Star College June 2012 - September 2014
Northeast Texas Community College January 2009 - March 2012
Dealer Performance Group April 2006 - January 2009
Precision Tune Auto Care April 2007 - December 2008
Automobile Protection Corporation October 1992 - February 2006
Howard Engineering May 1990 - September 1992
Skills
New Business Development, Sales, Analysis, Leadership, Forecasting, Sales Management, Automotive Dealership..., Instructional Design..., Automotive Service..., Strategic Planning, Business Development, Employee Training, Business Planning, Microsoft Office, Executive Management, Customer Service, Start-ups, Strategy, Program Management, Operations Management, Customer Satisfaction, Automotive, Training, Account Management, Product Marketing, Negotiation, Management, Instructional Design, Sales Process, CRM
Education
University of Georgia - Terry College of Business 2005 — 2007
MBA
Southern Illinois University, Carbondale 1984 — 1986
BS
Automobile Protection Corporation November 2008 - Present
Hendrick Automotive Group November 2006 - August 2008
Extreme Ford & Blue Springs Ford September 2004 - November 2006
Adams Auto Group 2002 - 2004
Skills
Strategic Planning, Sales Management, Customer Relations, Change Management, New Business Development, Profit Maximization, Profit/Loss..., Finance, Financial Reporting, Marketing Communications, Microsoft Excel, Public Speaking, Customer Service, Automotive, Team Leadership, Team Building, Business Strategy, Sales Process
Education
Hays High School 1993 — 1997
University of Kansas
Associate's degree, Accounting and Business/Management
Ministère de l'Education Nationale October 2011 - Present
Automobile Protection Corporation May 2007 - September 2011
Automobile Protection Corporation November 2005 - May 2007
Skills
French, German, Writing, Teaching, Complaint Handling
Education
Georgia State University 2002 — 2004
Bachelor of Arts, French
Gainesville State College 2000 — 2002
Associate of Arts, Foreign Language (French)
Automobile Protection Corporation November 2013 - Present
Skills
Building Strategic..., Cross-functional Team..., Goal Development, Profit, Automotive, Forecasting, Strategic Planning, Negotiation, Budgeting, Team Building, Customer Service, Customer Relations, Coaching, Microsoft Office, Problem Solving, Inventory Management, Process Improvement, Change Management, Excel, New Business Development, Social Media, Customer Satisfaction, Account Management, Sales Management, Retail, Research, Insurance, Financial Analysis, Public Speaking, Mentoring, Operations Management, Contract Negotiation, Word, Analysis, Public Relations, Advertising, Online Marketing, Product Development, Outlook, Marketing Strategy, Business Strategy, PowerPoint, Team Leadership, Social Media Marketing, Promotions, Performance Management, Event Planning, Microsoft Excel, Training, Selling
Education
Thiel College 1998 — 2004
BACHELOR OF ARTS, Business Administration
Thiel College 1998 — 2004
ASSOCIATES OF ARTS, Management Information Systems
Allstate June 2006 - Present
Allstate Dealer Services June 2003 - Present
American Heritage Insurance Services June 2003 - Present
Automobile Protection Corporation June 1997 - June 1999
Skills
Microsoft Excel, Microsoft Word, Insurance Claims, Automotive Repair, Claims Quality Control, Insurance, GAP, Microsoft Access, Customer Focus, Ad Hoc Reporting, Customer Satisfaction, Quality Auditing, Claim, Process Improvement, Customer Service, Microsoft Office, Access, Team Leadership, Auditing, Spreadsheets, Quality Assurance, Claims Management, Leadership, Automobile, Claims Investigations, Claims Resolution, Motorcycle, Motorsports, Automotive Parts, Motorcycle Repair, Training, Outlook, Operations Management, Time Management, Impact 360, Reinsurance, General Insurance, Databases, Commercial Lines, Casualty, ETCH, PDR, EWT, Underwriting, Liability, Legal Liability, Call Centers, Commercial Insurance, Risk Management, Coaching
Education
Miami Dade College 1976 — 1980
Convey Health Solutions July 2015 - Present
JDL Technologies November 2014 - July 2015
MasTec Inc. September 2014 - November 2014
Whetstone Partners LLC October 2013 - August 2014
IBM Internet Security Systems March 2011 - July 2013
IBM Internet Security Systems September 2007 - July 2013
Automated PC Technologies February 2004 - August 2007
EarthLink Networks Inc February 2000 - February 2004
MindSpring Enterprises Inc. December 1999 - February 2000
Automobile Protection Corporation January 1997 - December 1999
Skills
Firewalls, Routers, Cisco IOS, Checkpoint, Printers, FTP, Hardware, Windows, Wireless, Operating Systems, Antivirus, Switches, Remedy, Lotus Notes, Microsoft Office, Malware Analysis, PeopleSoft CRM, Nokia IPSO, Mac, Browsers, Network Security, VPN, Security, Cisco, Troubleshooting, TCP/IP, Linux, ITIL, DNS, Active Directory, Disaster Recovery, System Administration, Network Design, Servers, Red Hat Linux, Data Center, Computer Hardware, Juniper, Windows Server 2003, Network Administration, Unix, Network Architecture, Solaris, Apache, Cisco Technologies, Windows Server, Cloud Computing, IPS, IDS, Technical Support
Education
NIIT 1998 — 1998
Certification, MCSE Windows NT 4.0
Miami Dade Community College 1983 — 1983
Music, Accounting
Robert Morgan Educational Center 1982 — 1982
Certification, Computer and Information Sciences and Support Services, 4.0
Miami Sunset Senior High 1979 — 1982
Diploma, Computer Science, Music, 4.0
Automobile Protection Corporation September 2009 - Present
Interstate National Dealer Services, Inc. 2004 - September 2009
WM Shubert Commerical Real Estate Appraisers 2001 - 2003
Skills
Sales Management, Operations Management, Online Marketing, Project Planning, Project Implementation, Project Execution, vehicle service..., extended warranties, Direct Marketing, Marketing Management, Email Marketing, Data Analysis, Call Center Development, Sales, Lead Generation, Project Management, Account Management, New Business Development, Sales Process, Extended Warranty, Customer Satisfaction, B2B, Customer Service, Customer Retention, Leadership, Competitive Analysis, Sales Operations, Team Building
Education
Iona College 2001 — 2005
ClickMedia LLC July 2011 - Present
Automobile Protection Corporation April 2011 - July 2011
Zurich Insurance June 2010 - August 2010
Skills
Online Marketing, Microsoft Office, Financial Analysis, Online Lead Generation, Online Advertising, Creative Strategy, Advertising, Lead Generation, Email Marketing, Mobile Marketing, Social Media, PPC, Integrated Marketing, Business Development, Sales, Digital Marketing, SEO, Marketing, Social Media Marketing, Affiliate Marketing, Affiliate Management, Customer Retention, Customer Acquisition, Direct Marketing, Marketing Strategy, Account Management, New Business Development, Strategic Partnerships, Media Buying, SEM, Display Advertising, Search Advertising, Performance Based..., CPL, Ad Networks, Google Adwords, Affiliate Networks, Co-registration, Mobile Advertising, Conversion Optimization, Web Marketing, Contextual Advertising, Landing Page..., Business Performance..., Lead Management, Interactive Marketing, Viral Marketing, Web Analytics, Organic Search, B2B Marketing
Education
University of South Carolina - The Moore School of Business 2006 — 2010
Bachelors, Financial Services, Entrepreneurial Management
The Karmel Law Firm September 2014 - Present
The Carson Firm June 2013 - August 2013
SunTrust Bank July 2012 - August 2012
Automobile Protection Corporation June 2012 - July 2012
Skills
Legal Research, Microsoft Office, Legal Writing, Spanish, Public Speaking, Editing, Employment Law, Community Outreach, Policy Analysis, Nonprofits
Education
Emory University School of Law 2011 — 2014
Doctor of Law (JD)
University of Denver 2007 — 2011
Bachelor of Arts (BA), Psychology and Spanish
Universidad Nacional de Cuyo 2009 — 2009
Regional Development and History
Automobile Protection Corporation August 1997 - Present
HealthSouth 1993 - 1996
Skills
Accounting, Payroll, Process Improvement, Budgets, Microsoft Excel, Automotive, Analysis, Finance, Financial Modeling, Monthly Close, Intercompany..., Monthly Closing, Monthly Close Process, Microsoft Office, FRx, Year-end Close, Customer Satisfaction, General Ledger
Education
College of Charleston 1988 — 1992
BS, Business Admin/Accounting
University of Alabama at Birmingham
Master of Business Administration (MBA), Business Administration and Management, General
Automobile Protection Corporation April 2013 - May 2014
Winner Ford 2009 - April 2013
Ford of Champaign 2008 - 2008
Capital City Ford 1997 - 2007
Ford Motor Company 1983 - 1996
Skills
Automotive OEMs, Automotive Dealerships, Marketing, Merchandising, Dealer Relations, Strategic Business..., Market Expansion, Profit Improvement, Team Building, Dealership Consulting, Public Speaking, Automotive, Dealers, Business Development, Profit Maximization, Marketing Strategy, Sales Operations, Public Relations, Selling, Product Development, Product Diversification, Cross-functional Team..., Leadership, Vehicles, Profit, Customer Satisfaction, Forecasting, Automotive Aftermarket, Inventory Management, Automobile, Business Strategy, Parts, Sales Process, Customer Retention, Sales Management, Customer Service, Recruiting, Warranty, Dealer Management, Purchasing, Sales, Negotiation, Training, Operations Management, B2B, Competitive Analysis, Management, Strategic Planning
Education
Kellogg School of Management - Northwestern University 2006 — 2006
Advanced Management Education Program
Rutgers, The State University of New Jersey-New Brunswick 1979 — 1981
Bachelor of Arts (B.A.), Economics
Smartlink, LLC May 2014 - Present
Irish Tower February 2013 - May 2014
Site Link Wireless, LLC June 2012 - January 2013
Irish Tower April 2011 - May 2012
American Tower February 2007 - March 2011
Bechtel March 2006 - February 2007
Automobile Protection Corporation April 2003 - June 2005
Skills
Cellular Communications, 4G, UMTS, CDMA, Telecommunications, LTE, Wireless, Vendor Management, Contract Management, Program Management, Contract Negotiation, WiMAX, Microwave, Zoning, Project Management, Cross-functional Team..., Management, Site Development, Construction, Site Acquisition, Optical Fiber, 3G, Fiber Optics
Education
Kennesaw State University 1995 — 2002
BA, US History and Political Science
Vocational Research Institute January 2015 - Present
Brand.com December 2013 - Present
Medical Guardian September 2012 - July 2013
Automobile Protection Corporation March 2011 - August 2012
Market Resource Partners August 2008 - January 2011
Mark Systems March 2007 - July 2008
Skills
Salesforce.com, Lead Generation, Sales, Account Management, Cold Calling, Marketing, New Business Development, B2B, Direct Sales, Social Media Marketing, Solution Selling, Sales Presentations, CRM, Leadership, Marketing Strategy
Education
Rancocas Valley Regional High School
Rutgers, The State University of New Jersey-New Brunswick
Automobile Protection Corporation May 2002 - Present
Skills
Customer Satisfaction, Customer Retention, Automobile, Sales Process, Marketing, Sales, Automotive, Warranty, Profit, New Business Development, Sales Management, Sales Operations, Dealers, Operations Management, Process Improvement, Vehicles, Product Development, Forecasting, Team Building, Email Marketing, B2B, Automotive Aftermarket, Advertising, Cross-functional Team..., Negotiation, Microsoft Office, Account Management, Inventory Management, Online Marketing, Training, Retail, Leadership
Education
The University of Georgia 1975 — 1980
Diversified Foods & Seasonings December 2005 - Present
Automobile Protection Corporation March 2003 - October 2005
DNE INC. DBA Intown Hardware September 1979 - March 2003
Skills
Accounting, Accounts Payable, Account Reconciliation, General Ledger, Time Management, Software Documentation, Process Improvement, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Accounts Receivable, Management, Food
Education
Alameda University 2000 — 2002
BA, Business Administration
East Carolina University 1970 — 1972
Business Administration
Fiserv May 2014 - Present
Gentiva Health Services May 2012 - May 2014
GE Energy October 2010 - May 2012
Automobile Protection Corporation July 2007 - September 2010
UPS August 2003 - March 2006
Skills
Financial Modeling, Forecasting, Accounting, Access, Microsoft Excel, Statistics, Decision Support, Leadership, Financial Analysis, Process Improvement, Analysis, Hyperion Enterprise, Data Analysis, Financial Reporting, Business Analysis, SAP, Six Sigma, Powerpivot, Corporate Budgeting, Monarch Pro, Report Writing, nVision, PeopleSoft, PowerPoint, Variance Analysis, Hyperion
Education
Georgia Institute of Technology 2009 — 2011
MBA, Accounting, Finance
Georgia Institute of Technology 2000 — 2004
BSMGT, Finance, Economics, Information Technology, Operations
Automobile Protection Corporation June 2008 - Present
Xerox Special Information Systems (XSIS) January 2005 - August 2005
Xerox Special Information Systems (XSIS) June 2004 - August 2004
Skills
Microsoft Team..., C#, ASP.NET, IIS, Windows Server, ASP.NET MVC, WCF Services, XSL, XST, XML, SQL, Perl, Apache, JavaScript, AJAX, HTTP, CSS, SOAP, Solaris, Fedora Core, RedHat, C++, jQuery, Razor, Java, JSP, Lisp, HTML, TCP/IP, DNS, BGP, OSPF, IEEE, Tomcat, Microsoft SQL Server, TFS, Process Improvement
Education
University of Southern California 2000 — 2006
Computer Science/Computer Security
University of Southern California
Bachelor of Science, Computer Science
iHeartMedia September 2012 - Present
Automobile Protection Corporation February 2009 - September 2012
The Automotive Advantage 2007 - February 2009
Mainline Broadcasting 2007 - 2007
Cumulus Broadcasting 1999 - 2007
Duke Broadcasting 1989 - 1999
Skills
Vehicles, Advertising, Marketing, Automobile, Radio, Radio Advertising, Marketing Strategy, B2B, New Business Development, Digital Marketing, Radio Promotions, Account Management, Customer Satisfaction, Media Relations, Sales Process, Management, Sales Management, Customer Retention, Dealers, Email Marketing, Market Planning, Lead Generation, Marketing Communications, Media Buying, Online Advertising, Online Marketing, Social Media Marketing, Advertising Sales
Education
Arkansas State University 1981 — 1985
Bachelor of Science (B.S.), Communication and Media Studies, Magna Cum Laude
Verizon Telematics, Inc. September 2015 - Present
SCANA Energy April 2012 - September 2015
Aquent September 2010 - April 2012
Automobile Protection Corporation August 2009 - May 2010
Verizon Wireless March 2007 - January 2009
Hertz Local Edition October 2004 - July 2006
Homeowners Loan Corp August 2003 - October 2004
Skills
Marketing, Leadership, Market Research, Direct Marketing, Competitive Analysis, Lead Generation, Advertising, Marketing Strategy, Sales, Email Marketing, Management, Sales Management, Analysis, Customer Service, CRM, B2B, Market Analysis, Account Management, Marketing Management, Project Management, Electronic Marketing, Strategic Planning, Digital Marketing, Cross-functional..., Social Media Marketing
Education
Mercer University 2007 — 2008
MBA, Marketing
Georgia State University 2003 — 2005
Non-Degree Program, Marketing
University of West Georgia 1996 — 2002
BS, Physics
Automobile Protection Corporation August 2012 - Present
Automobile Protection Corporation October 2010 - August 2012
Kistler Financial Insurance Group December 2008 - October 2010
Automobile Protection Corporation April 2005 - November 2008
National Asset Recovery November 2002 - February 2005
Amcoa Glass Company November 2001 - July 2002
Miami Today 2002 - 2002
Skills
Sales, Negotiation, Process Improvement, Sales Operations, Financial Services, Account Management, CRM, Trade Shows, Customer Retention, Coaching, Marketing, Marketing Strategy, Customer Service, B2B, Project Management, Customer Satisfaction, Insurance, Management, Marketing Communications, New Business Development, Email Marketing, Event Management, Employee Engagement, Sales Process, Human Resources, Team Building, Strategic Planning, Advertising, Press Releases, Press Release..., Public Relations, Corporate Communications
Education
Georgia State University - J. Mack Robinson College of Business 1994 — 1999
BBA, Marketing
State Farm Insurance January 2013 - November 2014
AssuranceAmerica January 2010 - August 2012
AssuranceAmerica January 2010 - April 2011
Nobilas January 2006 - June 2007
Automobile Protection Corporation January 2003 - December 2005
The Northern Group, Inc January 1999 - June 2001
Benchmark Brands, Inc January 1998 - January 2000
Skills
Insurance Claims, Property & Casualty..., Claims Resolution, Claims Administration, Adjudication, Customer Relations, Microsoft Office, Public Speaking, SAP, Accountability, Critical Thinking, Quality Assurance, Problem Solving, Communications Strategy, Licensing, Prioritization, Professional..., Insurance, Organization &..., Claim Investigation, Training, Customer Service, Claim, Liability, Property Damage, Subrogation, Claims Handling, Liability Analysis, Property Claims, Claims Investigations, Auto Claims, Adjusters, Team Building, Casualty, Automobile Liability, Claims Review, Claims Management, Commercial Lines, General Insurance, Underwriting, Legal Liability, Workers Compensation, Litigation Management, Reinsurance, Accident Claims, Insurance Law, Professional Liability, Strategic Communications, Workers' Compensation...
Education
Polk Community College 2013 — 2013
Licentiate degree
Gwinnett Technical College 2001 — 2003
Boxwood Career Solutions - A Naylor Company November 2014 - Present
Advance Auto Parts August 2010 - September 2011
Thompson Toyota May 2007 - June 2009
Automobile Protection Corporation May 2005 - May 2007
Skills
Management, Web Development, ColdFusion, Computer Hardware, Automotive Parts, Automotive Repair, Customer Service, Windows, Microsoft Office, Java, Team Leadership, Customer Satisfaction, Microsoft Excel, Visual Basic, Microsoft Word, C++, OS X, Programming, Sales, Windows 7, Computers, Information Technology, Decision Support, HTML, SQL, JavaScript, Troubleshooting, Visio, Automotive, Photoshop, CSS, Windows 8.1
Education
Towson University 2013 — 2017
Bachelor of Applied Science (B.A.Sc.), Computer Science with Security Track
Harford Community College 2009 — 2013
Transfered, Computer Programming/Programmer, General, 3.21
Harford Technical High School 1993 — 1997
Diploma, Automotive Repair
Force Marketing July 2015 - Present
Shottenkirk Ford of Jasper February 2015 - July 2015
Legacy Karate & Grappling June 2014 - January 2015
American Marketing & Mailing Services August 2013 - June 2014
Live Call Solutions January 2013 - August 2013
Live Call Solutions September 2012 - December 2012
Automobile Protection Corporation March 2011 - August 2012
Automobile Protection Corporation July 2010 - March 2011
Automobile Protection Corporation July 2009 - July 2010
Atlanta Motor Speedway January 2001 - March 2008
Skills
Excel, Word, Video Editing, Marketing Strategy, Direct Marketing, Creative Direction, Training & Development, Brazilian Jiu-Jitsu, Microsoft Excel, Customer Retention, World Class Customer..., Sales, Marketing, Advertising, CRM, Microsoft Word, Management, Automotive, New Business Development, Employee Training, Training, Program Management, Customer Service, Customer Satisfaction
Education
Art Institute of Atlanta 2006 — 2008
Interactive Media
Valdosta State University 2001 — 2005
Business Management
Eagles Landing High School
Eagles Landing High School
Automobile Protection Corporation June 2007 - Present
Wt Standard Automotive and Collision September 2006 - February 2007
Active Green & Ross Tire And Auto 2004 - 2006
Skills
Automotive, Customer Satisfaction, Process Improvement, Automobile, Sales Process, Forecasting, Vehicles, Profit, Sales, Negotiation, Team Building, Account Management, Customer Retention, Customer Service
Education
Centennial College
Automobile Protection Corporation March 2010 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, HTML, Budgets
Education
Lanier Technical College 2006 — 2009
Associate's degree, Information Technology
Arrow Exterminators April 2014 - Present
Fowl Mouth Lanyards July 2013 - Present
Automobile Protection Corporation January 2009 - April 2014
Baranco Buick Pontiac GMC October 2000 - January 2009
Skills
Customer Satisfaction, Sales Process, Account Management, Automotive, Automobile, Vehicles, Marketing Strategy, Email Marketing, Sales, Sales Operations, Sales Management, B2B, Direct Marketing, Selling, CRM, Direct Mail, Marketing, Lead Generation, Automotive Repair, Market Analysis, Video Email, Pest Control, Termite, Integrated Pest..., Customer Relations
Education
Gwinnett Technical College 2000 — 2003
Associates, Automotive Technology
Automobile Protection Corporation (APCO) January 2014 - Present
Automobile Protection Corporation April 2010 - December 2013
Automobile Protection Corp. December 2005 - April 2010
Aon January 2003 - December 2005
Schlumberger January 1998 - August 2002
Southern Company January 1991 - December 1998
BellSouth Media Technologies January 1988 - December 1990
KPMG US June 1985 - December 1987
Skills
Personnel Management, Microsoft SQL Server, Oracle, Requirements Analysis, Databases, Unix, Process Improvement, Disaster Recovery, Accounting, SDLC, XML, PL/SQL, Access, Financial Reporting, System Administration, Business Intelligence, SSRS, Crystal Reports, Data Architecture, Data Modeling, SQL Server Management..., T-SQL Stored Procedures, SQL Tuning, Sql Server Data Tools, Query Optimization, Visual Studio, C#, TFS, Microsoft Dynamics SL, Visual Basic, Idera Sql Toolbox, Connx Data Integration, High Availability, Project Planning, Employee Engagement, Troubleshooting, Business Analysis, Financial Analysis, IT Audit, NetApp, Source Safe, US GAAP, Deferred Revenue, Microsoft Excel, Financial Audits, Centura, IDMS, Insurance
Education
Georgia State University 1990 — 1992
MS, Computer Information System
Emory University 1981 — 1985
BBA, Accounting
Emory University - Goizueta Business School 1981 — 1985
BBA, Accounting
EasyCare September 1984 - Present
Automobile Protection Corporation 1984 - Present
Paymaster Checkwriter Company September 1975 - May 1984
Skills
Strategic Planning, Automotive, New Business Development, Automobile, Vehicles
Education
Georgia State University 1975 — 1977
No Degree, Real Estate
The University of Georgia 1973 — 1975
No Degree, Questionable
American Honda Motor Company, Inc. January 2013 - Present
General Motors July 2006 - December 2012
Automobile Protection Corporation July 1997 - July 2006
Skills
Customer Service, Project Management, Automotive, Management, Sales Operations, Sales Process, Customer Retention, Team Building, Sales, Profit, Leadership, Business Planning, Strategic Planning, Account Management, Negotiation, Team Management, Sales Management, Automobile, Time Management, Operations Management, Parts, Customer Satisfaction, Dealers, Vehicles, Marketing, Inventory Management, Forecasting, B2B, Pricing, Purchasing, Competitive Analysis, Automotive Aftermarket, Retail, Cross-functional Team...
Education
Florida Institute of Technology
Bachelor of Arts (B.A.)
Automobile Protection Corporation October 2007 - Present
Georgia Gulf Corporation January 2006 - October 2007
Georgia Pacific 2004 - 2006
AFCO 2000 - 2005
Marriott Hotels 1988 - 1993
Skills
Internal Audit, Accounting, Sarbanes-Oxley Act, Internal Controls, Risk Assessment, Financial Audits, IT Audit, Personnel Management, Personnel Selection, Operations Management, Staff Supervision, SEC filings, CISA, Sarbanes-Oxley
Education
Kennesaw State University - Michael J. Coles College of Business 1993 — 1995
BBA, Accounting
Mississippi State University 1976 — 1979
BA, Political Science
Millsaps College 1975 — 1976
NA, General
Automobile Protection Corporation (APCO) February 2015 - Present
Automobile Protection Corporation October 2003 - January 2015
Ford Motor Company 1978 - 2007
Skills
Forecasting, Financial Analysis, Financial Modeling, Automotive, Process Improvement, Vehicles, Financial Reporting, Budgets, Finance, Competitive Analysis, Operations Management, Strategic Planning, Negotiation, Mergers & Acquisitions
Education
University of Michigan Business School 1985 — 1988
Master of Business Administration (M.B.A.), Corporate Finance
University of Michigan-Dearborn 1981 — 1983
Bachelor of Science (B.S.), Computer Science
University of Michigan 1974 — 1980
Bachelor of Science (B.S.), Biology
APCO Executive V.P.Business DevelopmentAutomobile Protection Corporation1998 - Present
Automobile Protection Corporation 1998 - Present
Automobile Protection Corporation 1998 - Present
Ryan Dealer Group 1977 - 1997
Skills
Sales Management, Automotive, New Business Development, Strategic Planning, Negotiation, Business Strategy, Business Development, Marketing Strategy, Sales Process, Insurance, Account Management, Customer Retention, Selling, Lead Generation, Sales, Training, Start-ups, Customer Satisfaction, Profit, Operations Management, Competitive Analysis, B2B, Product Development, Vehicles, Forecasting
Education
John Carroll University 1964 — 1968
Safe-Guard Products February 2013 - Present
OptionSoft Technologies Inc. January 2012 - February 2013
Kistler Financial Insurance Group May 2009 - January 2012
Automobile Protection Corporation May 2001 - April 2009
Skills
Marketing Strategy, New Business Development, Management, Sales, Marketing, Program Management, B2B, Sales Process, Account Management, CRM, Customer Satisfaction, Sales Management, Automotive, Strategy, Customer Retention, Team Building, E-commerce, Vehicles, Selling, Negotiation, Integration, Product Development, Customer Service, Insurance, Coaching, Retail, Business Strategy, Operations Management
Education
Georgia Institute of Technology 1998 — 2002
Bachelor of Science in Management, Certificates in Marketing and Information Technology
Art & Science Collaborative, LLC March 2015 - Present
Automobile Protection Corporation June 2012 - September 2014
Automobile Protection Corporation July 2001 - August 2012
Skills
Compensation, Employee Engagement, Organizational..., Benefits, Payroll, Employee Benefits, Coaching, Results Oriented, Policy, Mergers, Strategic Planning, Staff Development, Executive Management, Process Improvement, Goal Oriented, Deferred Compensation, System Administration, Mergers & Acquisitions, Marketing, Team Building, Customer Satisfaction, Training, Time Management, Analysis, Customer Retention, Leadership, Recruiting, Employee Relations, Leadership Development, Human Resources, Operations Management, Management, Change Management, Employee Training, Talent Management, Business Strategy, Strategic Communications, Video Marketing, Video Production, Relationship Management, Marketing Strategy, Onboarding, Strategy, Social Media Marketing, Performance Management, Vendor Management, Business Development
Education
Emory University - Goizueta Business School 2007 — 2009
Master of Business Administration (MBA)
Lee University 1997 — 2000
B.A., Sociology, Criminology
Automobile Protection Corporation Manager - Insurance ProductsAutomobile Protection Corpation1996 - Present
Confederation Life 1900 - 1901
Skills
Process Improvement, Negotiation, Account Management, Operations Management, Strategic Planning, Management, New Business Development, Insurance, Competitive Analysis, Forecasting, Financial Analysis, Automotive, Customer Satisfaction, Financial Modeling, Customer Retention, Sales
Education
State University of New York College at Brockport 1983 — 1985
M.A., Mathematics
University of Rochester 1978 — 1983
Medina High School 1975 — 1978
Process and Solution Resources, LLC September 2008 - Present
Automobile Protection Corporation September 1984 - September 2006
Skills
Marketing Strategy, Sales Management, Automotive
Education
University of New Hampshire 1981 — 1984
TSItouch February 2015 - Present
Diamond Solutions, Inc. August 2014 - February 2015
Technology and Supply Management LLC. November 2011 - May 2014
Trident Systems January 2009 - November 2011
Trident Systems September 2007 - December 2008
Automobile Protection Corporation 2006 - 2007
NSWC Carderock Division 1987 - 2005
Skills
Program Management, Process Improvement, Financial Reporting, Cross-functional Team..., Project Management, Government Contracting, Financial Analysis, Microsoft Excel, Budgets, Team Leadership, Management, Accounting, Leadership, Earned Value Management, Government, Security Clearance, Finance
Education
Florida State University - College of Business 2003 — 2005
BS, Accounting & Business Administration
Webb Institute 1983 — 1987
BS, Naval Architecture & Marine Engineering
The Weather Channel November 2013 - Present
Alexander Proudfoot November 2008 - November 2013
PolyVision July 2007 - November 2008
CDC Software May 2005 - July 2007
Automobile Protection Corporation August 2000 - April 2005
Superior Insurance Group March 1999 - July 2000
Skills
Employee Benefits, HRIS, Organizational..., Employee Relations, Benefits Administration, Interviews, Human Resources, Performance Management, Change Management, Personnel Management, Payroll, Training, Onboarding, Recruiting
Education
Kennesaw State University - Michael J. Coles College of Business 1995 — 1999
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Ebix February 2011 - June 2012
A.D.A.M., Inc. March 2010 - February 2011
Teksystems June 2009 - March 2010
ADAM Inc June 2009 - March 2010
A.D.A.M., Inc. 2009 - March 2010
Automobile Protection Corporation February 2002 - November 2008
Automobile Protection Corporation February 2001 - February 2002
NC Department of Transportation September 1997 - December 2000
Skills
JavaScript, HTML, T-SQL, Windows, Web Applications, ASP.NET, C#, SQL, Microsoft SQL Server, Unix, Software Development, .NET, SSRS, Agile Methodologies, Programming, Leadership, Business Strategy
Education
Towson University 1993 — 1997
BS, Computer Science
Goucher College 1992 — 1993
Chemistry
Automobile Protection Corporation May 2008 - Present
Skills
Training, Time Management, People Skills, Payroll, Employee Relations, Project Management, Human Resources, Leadership, Building Relationships, Team Building, Strategic Planning, Customer Service, Data Analysis, Microsoft Office 2010, Financial Coaching, Leadership Development, Employee Training, Mortgage Lending, Underwriting, Banking, Sales, Finance, Credit, Loans, Refinance, Event Planning, Coaching, Recruiting, Microsoft Excel, Negotiation, Budgets, Data Entry, Microsoft Word, Organizational..., Employee Benefits, Process Improvement, Performance Management, Policy, Program Management, Account Management, Operations Management
Education
Columbia Southern University 2013 — 2014
Associate's Degree, Business Administration and Human Resources Management, 3.2
Gwinnett Technical College 2009 — 2013
Business Management in Human Resources, 3.2 GPA
Fineline Technologies January 2014 - Present
APCO - Automobile protection corporation December 2008 - January 2014
Automobile Protection Corporation December 2007 - November 2008
Automobile Protection Corporation May 2002 - November 2007
Avalon International Inc May 2000 - May 2002
Bridgelogix 2000 - 2001
Symantec Corp - India March 1998 - May 2000
Skills
Microsoft SQL Server, SDLC, Requirements Analysis, Vendor Management, Business Analysis, Business Intelligence, Disaster Recovery, Database Design, Strategic Planning, Agile Project Management, Software Documentation, Cloud Computing, IT Management, Microsoft Excel, Certified Scrum Master..., MVC Architecture, Problem Analysis, Motivated self-starter, Data Warehouse..., NetSuite, Web Services API, Analytics, Barcode Technology, Rally, ASP.NET MVC, Data Migration, Data Analysis, Process Improvement
Education
Bharathidasan University 1995 — 1998
MCA, Master Degree in Computer Applications
Madurai Kamaraj University 1992 — 1995
BS, Physics
PGi September 2012 - Present
Premiere Global Services June 2009 - August 2012
Premiere Global Services March 2005 - June 2009
Elizabeth Baptist Church September 2004 - August 2008
Xpedite Systems, Inc January 2004 - March 2005
Automobile Protection Corporation 2003 - 2003
Sprint September 1999 - October 2002
Skills
Salesforce.com, Telecommunications, SaaS, Webinars, Cross-functional Team..., Project Management, Leadership, Problem Solving, Training, Analysis, Account Management, Customer Service, Team Leadership, Strategic Planning, Networking, Sales Process, CRM, Time Management, Selling
Education
University of Phoenix 2008 — 2015
Doctorate of Management, Organizational Leadership, In progress
Kennesaw State University 2001 — 2002
MS, Information Systems
The University of Southern Mississippi 1995 — 1999
BS, Software Engineering Technology
Gulfmark Offshore 2012 - Present
Gulfmark Offshore 2005 - 2012
Automobile Protection Corporation 2000 - 2005
R & B Inc. 1999 - 2000
DSC Logistics 1996 - 1999
Tidewater Marine 1983 - 1996
Skills
Strategic Human..., Human Resources, Organizational..., Organizational..., Organizational Design, Human Resource Planning, Workforce Planning, Multi-Cultural Team..., Payroll, Budget, Internal Controls, Risk Management, Strategic Planning, Strategic Policy..., Cost Benefit, Process Improvement, Change Management, Development & delivery..., Compensation & Benefits..., Executive Compensation..., Large Scale Deployments, Migration Projects, Labor Relations, Succession Planning, Budgets, Deferred Compensation, Recruiting, Employee Benefits, Talent Management, Training, Project Planning, Performance Management, Employee Relations, Management, Leadership, Strategy, Leadership Development
Education
New York Institute of Technology 2006 — 2008
MS HRM, Human Resources and Labor Relations
Brenau University
BS Human Resources Management
Interstate National Dealer Services, Inc. January 2015 - Present
Westwood College June 2011 - October 2014
Automobile Protection Corporation August 2010 - June 2011
Warranty Direct December 2005 - August 2010
First Assured Warranty Corporation February 2004 - December 2005
Adecco Staffing, USA June 2002 - October 2003
GEICO February 1997 - June 2002
Skills
Microsoft Office, Microsoft Word, Customer Service, Sales Management, Microsoft Excel, Research, Consultative Sales..., Direct Sales, Team Management, Sales Presentations, Marketing Communications, Sales Prospecting, Sales Process, Email Marketing, Outlook, Windows, PowerPoint, English, Leadership, Team Building, Consultative Selling, Account Management, Sales
Education
University of Phoenix-Colorado Campus 2010 — 2012
Bachelor of Science (B.S.), Business Management
Suffolk County Community College 1993 — 1995
Associate of Science (A.S.), Business Administration, Management and Operations
InComm July 2010 - Present
SOURCECORP September 2006 - July 2010
Chick-fil-A September 2003 - September 2005
Trojan Battery Company January 1999 - January 2002
Automobile Protection Corporation January 1994 - January 1998
Mead Containerboard January 1989 - January 1993
Skills
Training, Employee Relations, HRIS, Windows 7, Microsoft Office, PowerPoint, Human Resources, Microsoft Word, Benefits Administration, Recruiting, PeopleSoft, Payroll, Onboarding, Talent Acquisition, Performance Management, Deferred Compensation, Employee Benefits, Personnel Management, Leadership, Interviews, Process Improvement, New Hire Orientations
Education
Strayer University 2008 — 2013
BA; 2009, Business Administration; Human Resources;, 3.97
Strayer University 2008 — 2012
Bachelor's Degree, Business Admin/w Human Resources
H&R Block 2009 — 2009
Certificate, Tax Preparation
Georgia Perimeter College 2001 — 2001
Continuing Education Certificate, Spanish
Institute of Business & Technology 1988 — 1989
Diploma, Word Processing
Diversified Foods & Seasonings, Inc. December 2005 - Present
Automobile Protection Corporation March 2003 - November 2005
DNE, INC dba Intown Ace Hardware November 1979 - March 2003
Skills
Accounts Payable, Accounting, Process Improvement, General Ledger, Purchasing, Microsoft Excel, Accounts Receivable, Office Management, Microsoft Word, Inventory Management, Management, Customer Service, PowerPoint
Education
Alameda Unversity 2002 — 2003
BS, Business administration
East Carolina University 1970 — 1973
Under Grad, Business
Durham High School 1967 — 1970
Graduate
UNITED FINANCIAL SERVICES April 2011 - Present
Automobile Protection Corporation June 2010 - April 2011
Prospect Mortgage, LLC January 2010 - June 2010
Wells Fargo Financial April 2009 - January 2010
Paramount Equity April 2005 - June 2009
National Mortgage August 2001 - March 2005
Disalvo Jeep January 1995 - August 2001
Education
UNLV
Business
University of Nevada-Las Vegas
Bachelor of Applied Science
APCO, Inc. January 2010 - September 2012
Automobile Protection Corporation December 1996 - February 2008
On Track Marketing, Image Marketing, Muhlemen Marketing 1989 - 1996
Michael Jordan/BJ Armstrong Basketball Camps July 1989 - July 1991
Virginia Tech Athletic Association 1984 - 1989
Skills
Automotive, Microsoft Office, Microsoft Excel, Negotiation, Sales Management, Customer Service, Marketing Strategy, Process Improvement, Team Building, Project Management, Product Development, Microsoft Word, Event Planning, Business Development, Training, Sales Operations, Sales Process, Leadership, Advertising, Management, Marketing, Budgets, Sales
Education
New River Community College
Banking and Financial Mangement
Yancey Bros. Co. January 2013 - Present
public school system August 2008 - December 2012
public school system July 2007 - August 2008
Automobile Protection Corporation January 2006 - July 2007
Debi Curzio Public Relations 2005 - 2006
Ivan Allen Company January 1996 - April 1998
The Atlanta Broom Company October 1994 - December 1995
The Athlete's Foot Group, Inc. August 1986 - October 1994
Skills
Data Analysis, Research, PowerPoint, Microsoft Word, Microsoft Excel, Logistics, Purchasing, Vendor Relationships, Inventory Management, Supply Chain Management, Written & Oral..., Process Improvement, RFP Generation, Procedure Development, Microsoft Office, Editing, Writing, Teaching, information architecture, Event Planning, Marketing, Budgets
Education
Southern Polytechnic State University 2002 — 2005
Bachelor of Science (BS), Professional, Technical, Business, and Scientific Writing, 3.76
Liberty University 2010 — 2011
Master of Arts, Education, 4.0
Automobile Protection Corporation (APCO) November 2012 - February 2014
Automobile Protection Corporation September 2011 - November 2012
Skills
Customer Retention, Marketing Strategy, Account Management, Direct Marketing, Sales, Customer Service, Direct Mail, Advertising, Competitive Analysis, Marketing, B2B, Automotive, Forecasting, Inventory Management, Email Marketing, Budgets, Strategic Planning
Education
Georgia Southern University
Automobile Protection Corporation June 2008 - Present
APCO 2008 - Present
Automobile Protection Corporation April 2002 - June 2008
Lucent Technologies November 1999 - January 2002
Jerry's Audio/Video January 1994 - October 1996
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, HTML, Budgets, Data Analysis
Education
DeVry University 2013 — 2016
Bachelor of Applied Science (B.A.Sc.), Computer Information Systems, 3.87
ITT Technical Institute-San Diego 1991 — 1994
Bachelor of Applied Science (BAS), Electrical, Electronic and Communications Engineering Technology/Technician, 3.75