Experience
Baystate Health   October 2012 - Present
Baystate Health   October 2004 - October 2012

Skills
Healthcare, Talent Acquisition, Workforce Planning, Employee Relations, Recruiting, Talent Management, Organizational..., Human Resources, Employee Benefits, PeopleSoft, Performance Management, Deferred Compensation, Onboarding, Labor Relations, HR Consulting

Education
Central Connecticut State University
Bachelor of Arts (BA), Human Resources Management/Personnel Administration, General

South Catholic High School

South Catholic High School

Experience
MJ Morgan Consulting   April 2008 - Present
Studio Calico  May 2013 - July 2014
iPractice Group  August 2009 - January 2013
The 37206 Building   2006 - 2011
Childrens Medical Center of Dallas  June 2008 - October 2009
CSC (formerly First Consulting Group)   October 2005 - May 2008
Northwestern Memorial Hospital  January 2006 - December 2007
Baystate Health   August 2002 - October 2005
Cerner Corporation  September 2001 - May 2002
SAIC  September 2000 - June 2001

Skills
HL7, Cerner, Process Engineering, SQL, Business Process, Training, Integration, EMR, CRM, Troubleshooting, SharePoint, Project Management, Healthcare Information..., Healthcare, Management, Vendor Management, Epic Systems, Team Building, SDLC, EHR, Hospitals, Program Management, Leadership, Consulting, Strategy, Start-ups, Business Development, Process Improvement, Information Technology, Project Planning, Business Analysis, Software Documentation, Visio, Enterprise Software, Management Consulting

Education
Champlain College   2014 — 2015
Bachelor of Science (B.S.), Health Information Technology

Rogers University   1995 — 1997
Associate of Applied Science (A.A.S.), Emerg Medical Services

Broken Arrow Senior High School   1993 — 1995
Diploma

Barbe High School   1991 — 1993

Experience
Baystate Health   Subject Matter ExpertWilliam T McGee MD MHA2000 - Present
William T McGee MD MHA   2000 - Present

Skills
Healthcare, Clinical Research, Critical Care, Healthcare Information..., Hospitals, Hemodynamic Monitoring, Medical Devices, Medicine, Patient Safety, ICU, Cardiology, Healthcare Management, Public Health, Medical Education, EMR

Education
Clark University   1994 — 1997
Master of Health Administration

New York Medical College   1979 — 1983
Doctor of Medicine (M.D.)

Dartmouth College   1975 — 1979
Bachelor of Arts (B.A.), Physics and Chemistry

Experience
Baystate Health   October 2014 - Present
Baystate Health   2006 - Present
Baystate Health   January 2000 - July 2006

Skills
Internal Communications, Creative Services, Healthcare, Newsletters, Non-profits, Strategic Communications, Health Communication, Corporate Communications, Marketing, Program Management, Management, Editing, Employee Engagement, Crisis Communications, Copywriting, Copy Editing, Leadership, Nonprofits, Media Relations, Public Relations

Education
Boston University   2011 — 2012
Master of Science, Health Communications

Springfield College   1989 — 1993
Bachelor of Science, Biology/English

Experience
Baystate Health   May 2015 - Present
Baystate Medical Center  June 2011 - April 2015
Baystate Medical Center  2000 - 2011
Baystate Medical Center  January 2004 - January 2006
Berkshire Medical Center  January 2000 - January 2002
Berkshire Medical Center  January 1998 - January 2000

Skills
Clinical Research, Hospitals, Healthcare, Public Health, EMR, Medical Education, Healthcare Information..., Healthcare Management, Informatics, Nursing, Medicine, Patient Safety, Quality Improvement, Critical Care, Cerner, Clinical Trials, Acute Care

Education
Massachusetts College of Liberal Arts
BS, Business, Economics & Marketing

Berkshire Community College
AS, Registered Nursing/Registered Nurse

Experience
Baystate Health   June 2012 - Present
TechSpring   November 2014 - Present
Boston University Health Policy Institute   October 2010 - Present
GE Healthcare IT  December 2010 - May 2012
US CareLink   June 2006 - December 2011
Boston Medical Center  October 2007 - December 2010
Partners Healthcare  January 2005 - September 2007
Dimagi, Inc  June 2004 - January 2006
SunClinical Data Institute, division of Eclipsys Corporation   July 2001 - January 2005

Skills
Product Management, IT Operations, Business Strategy, Product Innovation, Health Information..., Population Health, Accountable Care, Healthcare, HIPAA, HL7, Healthcare Consulting, Healthcare Management, Healthcare Information..., Clinical Research, EHR, Data Analysis, Hospitals, Process Improvement, EMR, Informatics, Managed Care, Radiology, Enterprise Software, Performance Improvement, Leadership, Management, Cerner, Revenue Cycle, Medical Devices, Patient Safety, Medical Imaging, Physicians, eHealth, Public Health, Strategy, Software Implementation, Integration, Quality Improvement, Meditech, CPOE, Epic Systems, Software Documentation, Practice Management, Medicine, Ambulatory, PACS, Health Policy, Healthcare Industry, Health Information..., Medicaid

Education
Boston University School of Medicine   2000 — 2004

Harvard University   1997 — 1999
SM

Boston College   1992 — 1996
BS

Experience
Cigna  March 2014 - Present
Cigna  2014 - 2015
Cigna  2014 - 2015
Burgess Group, LLC  September 2012 - March 2014
Deloitte Consulting  May 2010 - September 2012
Acsys Interactive  May 2008 - February 2010
Baystate Health   September 2004 - May 2008
Simpson Healthcare   May 2002 - September 2004
VERTEX  March 1999 - May 2002
Innovative Resources, Inc   January 1991 - March 1999

Skills
Project Management, Vendor Management, IT Strategy, Budget, SharePoint, Program Management, Programming, Infrastructure, Budgets, Process Improvement, Requirements Analysis, C#, Business Analysis, Enterprise Architecture, ASP.NET, Microsoft SQL Server, Integration, Business Intelligence, Web Services, SDLC, Visio, Software Development, XML, Software Project..., Disaster Recovery, Data Center, Strategy, IT Management, E-commerce, Security, Leadership, Management, Scrum, IT Operations, Troubleshooting, Quality Assurance, Information Technology, Requirements Gathering, Networking, Team Leadership, Web Development, Cloud Computing, ITIL, SaaS, Enterprise Software, Software Documentation

Education
Central Connecticut State University   1981 — 1986
Bachelor of Science (BS), Computer Science

Experience
Baystate Health   September 2013 - Present
Baystate Health   December 2010 - September 2013
Baystate Health   2003 - November 2010
Women's Fund of Western Massachusetts  2010 - 2010
African Women's Development Fund (AWDF)   June 2009 - August 2009
Retail Brand Alliance  July 2000 - August 2005

Skills
Community Outreach, Nonprofits, Research, Public Speaking, Fundraising, Volunteer Management, Program Development, Staff Development, Curriculum Development, Grant Writing, Healthcare, Teaching, Event Planning, Program Evaluation, Data Analysis, Training, Public Health, Leadership, Higher Education, Psychology, Customer Service, Youth Development, Coaching, Microsoft Office, Editing, Non-profits, Grants, Data Entry, Microsoft Word, Policy, Curriculum Design, Event Management, Data Collection, Cpr Certified, Workshop Facilitation, Leadership Development, SPSS, Social Media, Supervisory Skills, Hospitals, PowerPoint, Community Development, Team Building

Education
Bay Path College   2013 — 2015
Master's degree, Non-Profit/Public/Organizational Management and Philanthropy

Mount Holyoke College   2007 — 2010
Psychology and Economics, Educational Evaluation and Research

Holyoke Community College   2004 — 2006
Associates, Liberal Arts

Experience
Baystate Health   August 1994 - Present

Skills
Nursing, Hospitals, Healthcare, Clinical Research

Education
Cornell University   1973 — 1975
Bachelor’s Degree, Nursing

Boston University
MPH

Emory University
MN, Nurse-Midwifery

Experience
Baystate Health   November 2010 - Present
Phoenix Life Insurance Company  2004 - November 2010
Phoenix Life Insurance Company  2003 - 2004
Phoenix Life Insurance Company  2002 - 2003
Phoenix Investment Partners  1999 - 2002
Travelers Investments   1997 - 1999
Shawmut Bank  1991 - 1997
Cigna  1982 - 1991
CG\Aetna   1973 - 1982

Skills
Databases, Vendor Management, SQL, Database Design, Management, Project Planning, Technical Support, Outsourcing, Information Security, SDLC, Disaster Recovery, Information Technology, Visio, Data Warehousing, Database Administration, Business Analysis, Microsoft SQL Server, Requirements Analysis, ETL, Software Documentation

Education
Boston University Project Management Institute Certificate Program   2004 — 2004
Project Management

Central Connecticut State University   1970 — 1973
AS, Secretarial Science

Wethersfield High School

Experience
Mercy Medical Group  January 2013 - Present
Mercy Medical Group  November 2014 - Present
Hamden County Physician Associates LLC   October 2011 - Present
Baystate Health   January 2008 - January 2015

Skills
Emergency Medicine, Internal Medicine, Medicare/Home Visits, Lecturing/Teaching, EMS Teaching, Medical/Nursing..., Multilingual, ACLS, BLS, EMR, Nurse Practitioners, Acute Care, Hospital Medicine, Urgent Care, Board Certified, Emergency Nursing, Addictive..., risk adjustment, @Risk, Healthcare, Healthcare Information..., Healthcare Management, Hospitals, Nursing Education, Patient Safety

Education
The University of Connecticut
MS, NP

College of Our Lady of the Elms
BS

Experience
Baystate Health   June 1984 - Present
Baystate Health   June 1984 - Present

Skills
Microsoft Word, Research, PowerPoint, Leadership, Training

Education
College of Our Lady of the Elms   2014 — 2017
Doctor of Nursing Practice, Family Practice Nurse/Nursing

College of Our Lady of the Elms   2006 — 2008
Bachelor's Degree, Registered Nursing/Registered Nurse, 4.0

Experience
Baystate Health   February 2015 - Present
Elms College  September 2014 - Present
Natchaug Hospital  May 2014 - August 2014
Carolyn Bravakis Insurance Broker   August 2010 - August 2014
URI College of Nursing   October 2011 - May 2012

Skills
Microsoft Office, Health Insurance, Healthcare Management, Hospitals, Management, Written & Oral..., Customer Service, Insurance, Healthcare, Data Entry, Medicare, Medical Records, Leadership, Microsoft Word, Microsoft Excel, PowerPoint, Team Leadership, Leadership Development, Teamwork, Event Planning, Social Media, Public Speaking, Time Management

Education
College of Our Lady of the Elms   2012 — 2015
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management

University of Rhode Island   2011 — 2012
Leadership Studies

Windsor Locks High School

Experience
Baystate Children's Hospital  1988 - Present
Baystate Health   June 1987 - July 1988

Education
College of Our Lady of the Elms   1985 — 1987
BSN, Nursing

University of Massachusetts Dartmouth   1983 — 1985
---, Nursing

Experience
Baystate Health   February 2013 - Present
Center for Human Development (CHD)   December 2010 - February 2013
West Springfield Public Schools  October 2010 - January 2011
Baystate Medical Center  August 2008 - July 2010

Skills
Bilingual, Resourceful..., Exceptionally Organized, Adaptable, Strong Communication..., Mental Health, Elder Care

Education
College of Our Lady of the Elms   2006 — 2010
Bachelor of Science (B.S.), Major in Nursing

Experience
Froedtert & Medical College of Wisconsin  June 2015 - Present
Baystate Health   November 2012 - July 2015
Cleveland Clinic Health System  February 2007 - October 2012
El Barrio  January 2005 - February 2007
Hispanic UMADAOP   October 1994 - December 2004

Skills
Executive Coaching, Management Consulting, Speaking Engagements, Non-profits, Fundraising, Grant Writing, Program Management, Strategic Planning, Leadership, Community Development, Leadership Development, Organizational..., Team Building, Management, Coaching, Change Management, Program Development, Diversity & Inclusion, Public Speaking, Non-profit Consulting, Strategic Communications, Workshop Facilitation, Nonprofits, Volunteer Management, Project Management, Community Outreach, Event Planning, Training, Board Development, Editing, Employee Relations, Staff Development, Teaching, Program Evaluation, Research, Policy, Conflict Resolution, Healthcare, Grants, Talent Management, Public Relations, Employee Engagement, Budgets, Recruiting, Onboarding, Philanthropy, Organizational..., Higher Education, Career Counseling, Career Development

Education
Cornell University ILR School   2014 — 2015
Cornell Certified Diversity Professional/Advanced Practitioner, Diversity Executive Management

Cleveland State University   1991 — 2004
BS, MEd., Bachelor's in Biology, Master's with a concentration in Community Agency Counseling

Experience
Baystate Health   September 2014 - Present
Baystate Health   May 2013 - September 2014
Baystate Health   June 2012 - May 2013

Education
College of Our Lady of the Elms   2014 — 2016
Master of Business Administration (M.B.A.), MBA (in process) - Health/Health Care Administration/Management, GPA: 4.0

College of Our Lady of the Elms   2012 — 2014
Bachelor's Degree, Health/Health Care Administration/Management, GPA: 4.0

Experience
Iroquois Gas Transmission System, L.P.   July 2015 - Present
Millennium Pipeline Company   September 2011 - June 2015
Hatch Mott MacDonald  December 2009 - September 2011
Iroquois Gas Transmission System, L.P.   December 2007 - December 2009
NiSource  August 1989 - December 2007
East Longmeadow, Town of   June 1988 - August 1989
Monsanto  January 1988 - June 1988
Baystate Health   February 1985 - January 1986

Skills
Construction, Contract Management, Inspection, Energy, Construction Management, Pipelines, Engineering, Gas, Project Management, Natural Gas, Project Planning, Leadership, Environmental Awareness, Management, Process Scheduler, Project Estimation, Budgets, Program Management, Water, Negotiation, Team Leadership, Analysis, Team Building, Contract Negotiation, Process Improvement, Procurement, Risk Assessment, Petroleum, Planning, Risk Management, Environmental Compliance, Supervisory Skills, Project Engineering, Commissioning, Contractors, Construction Safety, Cost Estimating, Documentation, Surveying, MS Project, Cost Management, Civil Engineering, Facilities Management, Scheduling, Permitting, Environmental, Feasibility Studies, Strategic Planning, Business Development

Education
Cambridge College   1995 — 1998
M.Ed., Intergrated Studies

Cambridge College   1997 — 1998
CAGS, Negotiation and Conflict Resolution

Cambridge College   1995 — 1996
Graduate Studies Certificate, Liberal Arts/ Intergrated Studies

Springfield Technical Community College   1990 — 1995
Business Management

Worcester State University   1987 — 1988
Industrial Psychology

Springfield Technical Community College   1986 — 1987
Civil Engineering Technology

Porter and Chester Institute   1985 — 1986
Architectual and Civil Engineering Drafting

Longmeadow High School   1980 — 1984
Diploma, General Studies/ Industrial Arts

Experience
Health New England  January 2001 - February 2015
Baystate Health   November 1988 - February 2015
Baystate Health, Inc.   November 1988 - February 2015
EY  1982 - 1988

Skills
Financial Management, Budgeting & Financial..., Financial Strategy, Process Improvement, Project Management, Information Technology, Revenue Cycle, Change Agent, Medicaid, Healthcare, HIPAA, Healthcare Management, Auditing, Hospitals, Healthcare Consulting, Medical Compliance, Managed Care, CPT, Policy, Medical Billing, Medicare, Patient Safety, Practice Management, Healthcare Information..., EHR, EMR, Physicians, Physician Relations, JCAHO, Quality Improvement, Health Insurance, ICD-10, Medical Coding, Health Information..., Health Law, Health Information..., Insurance Claims, Home Health & Hospice, Business Intelligence, Insurance, Change Management, Financial Management..., Financial Reporting, Financial Management..., Managerial Finance, Operating Budgets, Corporate Budgeting, Strategic Financial..., Agent for Change, Capital Budgeting

Education
Bentley University
Bachelor of Science (BS), Accounting

Experience
Baystate Health   November 2014 - Present
McDonald's Corporation  July 2011 - April 2015
Noble Hospital  February 2015 - March 2015
Noble Hospital  September 2014 - December 2014

Skills
Management, Customer Service, Customer Satisfaction, Motivation, Motivated self-starter, Multi Tasking, Work in A Fast Paced..., Employee Training, Workflow, Learning Quickly, Quick Thinker, Remaining calm in a..., Microsoft Office, Microsoft Excel, Microsoft Word, Time Management, Leadership, Teamwork, PowerPoint, Cashiering, Social Networking, Communication, Training, Social Media, Public Speaking, Event Planning

Education
College of Our Lady of the Elms   2015 — 2017
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management

College of Our Lady of the Elms   2011 — 2015
Bachelor of Arts (BA), Professional Studies, Graduate

Experience
Baystate Health   April 2015 - Present
Quest Diagnostics  January 2011 - April 2015
Ricoh Business Solutions  February 2010 - January 2011
ADP  June 2008 - September 2009
Konica Minolta Business Solutions  February 2007 - May 2008
J.Crew  April 2004 - December 2006

Skills
Cold Calling, Sales Process, Sales Presentations, Salesforce.com, Direct Sales, Account Management, Solution Selling, Sales, Sales Management, Sales Operations, B2B, Selling, New Business Development, Territory Management, Outside Sales, Customer Service, Qualifying Prospects, Marketing, CRM, Leadership, Management, Marketing Strategy, Sales Force Development, Strategy

Education
Lesley University   2010 — 2012
Masters, Education

City University of New York-John Jay College of Criminal Justice   2003 — 2005
BS, Criminal Justice

University of Massachusetts, Amherst   2000 — 2002

Experience
Self Employed-Residence   2010 - Present
NovaCare Rehabilitation  January 2015 - February 2015
Baystate Health   October 2014 - December 2014
Weldon Rehabilitation Hospital   July 2014 - October 2014

Skills
Outpatient, Acute Rehabilitation, Manual Therapy, Exercise Instruction, ICU, Hospitals, Customer-focused Service, Communication, Teamwork, PowerPoint, Compassion

Education
MCPHS University   2012 — 2015
Doctor of Physical Therapy

Clark University   2010 — 2012
Bachelor's Degree, Biology, General

Experience
MassMutual Financial Group  March 2014 - Present
MassMutual Financial Group  March 2012 - March 2014
Babson Capital Management  January 2006 - March 2012
Baystate Health   March 2003 - December 2006

Skills
Financial Analysis, Fixed Income, Financial Reporting, Bloomberg, Finance, Equities, Hedge Funds, Investments, Financial Modeling, Asset Management, Mutual Funds, Securities, Financial Services, Valuation

Education
University of Massachusetts at Amherst - Isenberg School of Management   2000 — 2002
Bachelor's degree, Business Administration and Management, General

Holyoke Community College   1999 — 2000
Associate of Science (A.S.), Business Studies

Bryant University   1998 — 1999
Business Administration and Management, General

Cathedral High School   1994 — 1998

Experience
Baystate Health   November 2014 - Present
MCPHS University  August 2013 - Present
MCPHS University  January 2012 - July 2012
Boston College  December 2009 - July 2012
Boston College  August 2009 - July 2012
Boston College  August 2009 - July 2012
Northwest Missouri State University  January 2009 - May 2009
Wellesley College  June 2008 - August 2008
Carter's Pharmacy   May 2006 - August 2008
Wellesley College  June 2007 - August 2007

Skills
Drug Design, HPLC, Chemistry, Organic Chemistry, NMR, Pharmacy, Research, Pharmacueticals, Biotechnology, Pharmacology, Clinical Research, Pharmaceutics, Analytical Chemistry, Drug Discovery, Microsoft Office, Teaching, PowerPoint, Microsoft Excel, Microsoft Word

Education
Massachusetts College of Pharmacy and Health Sciences   2012 — 2015
Doctor of Pharmacy (PharmD)

Boston College   2009 — 2013
Master of Science (MS), Organic Chemistry

Northwest Missouri State University   2005 — 2009
Bachelor of Science (BS), Chemistry

Experience
Hartford HealthCare  May 2013 - Present
Mercy Medical Center  January 1987 - Present
Heath Data Specialists - LLC   January 2010 - May 2013
Baystate Health   April 1999 - January 2010
Baystate Health   April 1999 - January 2010
Shared Medical Systems (Siemens)   August 1997 - April 1999

Skills
Certified Pharmacy..., Cerner, EHR, EMR, Healthcare Information..., HIPAA, Hospitals, Healthcare, Software Documentation, Data Analysis, Access, Process Improvement, Meditech

Education
Bay Path University   2014 — 2015
Bachelor of Arts (B.A.), Leadership and Organizational Studies, 3

Springfield Technical Community College   2002 — 2012
in Associate, program for Computer Science

Holyoke Community College   1977 — 1988
Business Management and Liberal Arts, 2.98

Lansing Community College   1973 — 1975
Social Science

Chicopee High School   1969 — 1972
Diploma, College Prep

Experience
Baystate Health   March 2013 - Present
Exercise in Disguise   July 2008 - Present
LIN Television WWLP-TV   March 2005 - May 2008

Skills
Fitness, Fitness Training, Public Speaking, Microsoft Office, Customer Service, Microsoft Excel, Event Planning, Microsoft Word, Social Media, PowerPoint, Social Networking, Outlook, Sales, Advertising, Cardio, Strength Training, Nutrition, Personal Training, Facebook, Public Relations, Broadcast, Cpr Certified, Choreography, Editing, Aerobics, Fitness Instruction, Certified Group..., AFAA, Press Releases, Social Media Marketing, Community Outreach, Health Education, Health Promotion, Interviews

Education
Bethune-Cookman University   2000 — 2004
BA- Mass Communications, Broadcast Journalism, Minor: Spanish

Experience
Baystate Health   February 2014 - Present

Skills
Healthcare Management, Healthcare, Hospitals, Customer Service, Healthcare Information..., Team Building, Employee Benefits, Human Resources, Leadership, Strategic Planning, Medicare, Office Management, Managed Care, Employee Relations, Management, Policy, Training, Recruiting, Account Management

Education
Cunningham School of Court Reporting   1985 — 1986

Central Connecticut State University   1983 — 1984

South Catholic High School   1979 — 1983

Experience
Veterans Health Administration  June 2014 - Present
City of Westfield  2011 - 2014
Mercy Medical Center  2008 - 2011
Cooley Dickinson Hospital  2007 - 2009
Baystate Health   2005 - 2007

Skills
Nursing, Public Health, Healthcare, Hospitals, BLS, Healthcare Management, Patient Safety, ACLS, Pediatrics, Health Education, Inpatient, Health Promotion, Nursing Education, Critical Care, EHR, Medical/Surgical

Education
University of Colorado at Denver   2011 — 2013
Master of Science (MS), Healthcare Informatics

College of Our Lady of the Elms   2003 — 2007
Bachelor of Science (BS), Nursing

Experience
Baystate Medical Center  2007 - Present
Tufts Medical School  June 1995 - Present
Pioneer Valley Urology   1994 - Present
Baystate Health   1989 - Present
Baystate Medical Center  1989 - 2012

Skills
Urology, Hospitals, Healthcare, Surgery, Pediatrics, EMR, Oncology, Board Certified, Patient Safety, Healthcare Management, Internal Medicine, Medical Education, Laparoscopic Surgery

Education
University of Vermont College of Medicine   1980 — 1984
MD

Brandeis University   1975 — 1979
BA, Biology

University of Sussex   1977 — 1978

Phillips Academy Andover   1972 — 1975

Boston School of Bartending
mixology

Experience
Massachusetts General Hospital  June 2015 - Present
Baystate Health   June 2014 - September 2014
Longmeadow Country Club  May 2011 - September 2013
Colby College  August 2012 - May 2013

Skills
PowerPoint, Public Speaking, Microsoft Excel, Microsoft Word, Research, Microsoft Office, Social Media, Leadership, Community Outreach

Education
Colby College   2011 — 2015
Bachelor of Arts (B.A.), Major: Biology - Neuroscience, Minor: Math

Experience
Baystate Health   March 2007 - Present
Children's Hospitals and Clinics of Minnesota  April 2003 - March 2007
BMC Software  September 2000 - February 2003
Cerner Corporation  June 1997 - September 2000

Skills
Healthcare Information..., Troubleshooting, Software Documentation, HL7, SQL, Integration, EMR, VMS, Oracle, Cerner, Windows, Testing, Software Implementation, Operating Systems, Systems Analysis, EHR, System Administration, Health Information..., SDLC, Visio, CPOE, Requirements Analysis, HIPAA

Education
Bentley University   1991 — 1993
Certifcate, Computer Science

University of Massachusetts, Amherst   1978 — 1982
BS, Microbiology

Experience
Baystate Health   February 2015 - Present
Cambridge College  2012 - Present
Baystate Medical Center  September 2008 - February 2015
Baystate Health   December 2004 - September 2008
Baystate Medical Center  March 2000 - December 2004

Skills
Data Analysis, Business Analysis, Microsoft Excel, Microsoft Office, Visio, Analysis, Research, Strategic Planning, Software Documentation, PowerPoint, Business Strategy, Healthcare, Outlook, Insurance, Microsoft Word

Education
Cambridge College 2011 to current   2011 — 2015
Pursuing my BS, Management, GPA 3.65

Cambridge College   2000 — 2001

Experience
Baystate Health   February 2012 - Present
Simpler Consulting  April 2000 - February 2012
Simpler Consulting  2007 - 2009
Southwestern PA Industrial Resource Company   1998 - 2000
HyTech Machine   1994 - 1998

Skills
Toyota Production System, Value Stream Mapping, Lean Transformation, Operational Excellence, Business Process..., Lean Manufacturing, Process Engineering, Six Sigma, Kaizen, Kanban, Process Improvement, Continuous Improvement, Quality Management, 5S, DMAIC, Manufacturing, TQM, Manufacturing..., Black Belt, Root Cause Analysis, TPM, Industrial Engineering, Cross-functional Team..., SMED, Lean Thinking, JIT, Manufacturing Operations, Cultural Transformation, Operations Management, ISO, Lean Management, Performance Improvement, Quality System, FMEA, Strategy, Lean Tools, Business Transformation, Change Management, A3, Supply Chain..., Supply Chain, Process Excellence, Program Management, Culture Change, Lean Operations, Quality Improvement, Business Process Mapping, PDCA, Theory of Constraints, SPC

Education
Clarion University of Pennsylvania
Master of Business Administration (MBA)

Indiana University of Pennsylvania
Bachelor of Science (BS), Industrial Management

Experience
Baystate Health   March 2015 - Present
Holyoke Public School District   2008 - 2014
Holyoke Public School District   2008 - 2014
Holyoke Public School District   2008 - 2014
AstraZeneca  December 2003 - May 2008
Commonwealth of Massachusetts  September 1999 - December 2003
Commonwealth of Massachusetts  January 1991 - September 1999
Commonwealth of Massachusetts  January 1989 - January 1991
Coldwell Banker Real Estate  October 1984 - January 1989
Landry, Lyons, and White, Better Homes and Gardens Real Estate Company   1984 - 1986

Skills
Comprehensive..., Collective Bargaining..., Budget Management, Project Management, Recruitment Planning, Strategic Planning, Organizational..., Leadership Skills, Computer and Internet..., •Massachusetts School..., •Senior Professional..., Bilingual..., Massachusetts Real..., Promoting Diversity..., Motivating and..., Excellent interpersonal..., Kwoledge and experience..., Proactive and..., Employee Benefits, Human Resources, Interviews, Management, Personnel Management, Policy, Staff Development, Training, Employee Relations, Recruiting, Conflict Resolution, Strategic Planning, Payroll, New Hire Orientations, Leadership, Organizational..., Public Speaking

Education
Western New England University   1980 — 1982
BSBA, Management/Accounting Major

Cambridge College   1993 — 1996
Master's degree, Interdisciplinary - Business

Experience
NorthStar Financial Counseling   January 2009 - Present
Jean Gran Coaching   2004 - 2008
Baystate Health   1992 - 1995
Judd Wire, Inc.   1989 - 1993
Hefner, Hirst, Margola & Welsh   1982 - 1988
Boston University  1967 - 1973

Skills
Wealth Accumulation, Education Funding, Coaching, Public Speaking, Personal Development, Financial Coaching, Personal Finance, Non-profits, Life Coaching, Estate Planning, Training, Organizational..., Healing, Nonprofits, Small Business, Leadership Development, Executive Coaching, Psychotherapy, Career Counseling, Financial Analysis, Social Media, Workshop Facilitation, Psychology, Teaching, Budgets, Business Coaching, Time Management, Finance, Presentation Coaching, Stress Management, Entrepreneurship, Conflict Resolution, Emotional Intelligence, Organizational..., Career Development, Leadership, Team Building, Fundraising, Motivational Speaking, Staff Development, Resume Writing, Community Outreach, Wealth Management..., Money Management, NLP

Education
Financial Recovery Institute   2008 — 2009
Certified Financial Recovery Counselor

CoachVille Graduate Schools of Coaching   2004 — 2006
Graduate Certificate, Life Coaching

The Synthesis Center   2001 — 2004
Certified Psychosynthesis Counselor

Boston University
Microbiology Graduate Studies

Massachusetts College of Liberal Arts
BS, Business Administratin/Accounting

University of Missouri-Columbia
BA, Education

Experience
Baystate Health   May 2008 - Present
Baystate Health   January 2005 - May 2008
The Nutrition Coach, LLC   2003 - 2005
Computer Sciences Corporation  2000 - 2002
Fresno County Economic Opportunties Commission (EOC)   1994 - 2000
VA Medical Center La Jolla, CA   1994 - 1995

Skills
Employee Wellness, Health Promotion, wellness, Wellbeing, Project Management, Coaching, Health Education, Achieving Results, Talent Developer, Performance Improvement, Employee Engagement, Change Management, Learners, Human Resources, Nutrition, Communication, Creative Writing, Wellness

Education
University of Massachusetts, Amherst   2008 — 2010
Masters in Business Administration, Business

California Polytechnic State University-San Luis Obispo   1988 — 1992
B.S. Nutritional Science, Nutrition, Health, Science

Experience
Baystate Health   May 2015 - Present
Baystate Health   April 2007 - May 2015
CIGNA  November 2005 - April 2007
MassMutual  1996 - 2002
Watson wyatt  1982 - 1990
The Segal Company  1982 - 1985

Skills
Interview Skills, Marketing Communications, Management, Corporate Communications, Newsletters, Employee Benefits, Insurance, Public Speaking, Marketing, Project Management, Strategic Planning, Editing, Team Building, Program Management, Internal Communications, Physician Communications, Nonprofits

Education
Binghamton University   1976 — 1980
BA, Economics

Experience
Public Consulting Group, Public Partnerships, LLC   September 2011 - Present
Vertex Computer Systems  June 2011 - September 2011
Eliassen Group  December 2006 - June 2011
Computer Sciences Corporation  March 2006 - December 2006
Kforce Technology Staffing  November 2005 - February 2006
Massachusetts Department of Public Health  2004 - 2005
Ceridian  2004 - 2004
Stream Internaional   2000 - 2003
Baystate Health   1996 - 2000
Boston Edison Company  1987 - 1996

Skills
Vendor Management, PMP, Integration, Management, SDLC, Program Management, Software Documentation, MS Project, Business Analysis, Change Management, Project Management, Disaster Recovery, Testing, Quality Assurance

Education
Boston University   1990 — 1994
MBA, Business Administration

Boston University   1980 — 1984
BA, Computer Science

Experience
Baystate Health   July 1986 - Present

Skills
Molecular Biology, Pathology, Cancer, Laboratory Medicine, Medical Informatics, Anatomic Pathology, Oncology, Surgery, Surgical Pathology, Informatics, Medical Education, Clinical Research, Hospitals, Medicine, Healthcare Management, Clinical Pathology, Cytopathology, Molecular Pathology

Education
Yale University School of Medicine   1978 — 1982
MD

Bowdoin College   1974 — 1978
AB, Biochemistry

Loomis Chaffee

Loomis Chaffee School

Experience
Bradley Hospital  July 2015 - Present
The Warren Alpert Medical School of Brown University  July 2014 - June 2015
University of Massachusetts Amherst  July 2011 - June 2014
Hospital for Special Care  September 2013 - May 2014
Baystate Health   August 2012 - May 2014
Yale Child Study Center  July 2011 - May 2014
Children's Hospital Boston  September 2009 - June 2011

Skills
Clinical Research, Neuroscience, Cognition, Psychology, SPSS, Scientific Writing, Experimental Design, fMRI, Psychological Assessment, Clinical Supervision, Cognitive Neuroscience, Cognitive Psychology, Developmental..., Science, Mental Health, Clinical Psychology

Education
Brown University   2004 — 2009
Ph.D., Cognitive Science

Brown University   2000 — 2004
Sc.B., Cognitive Science

Experience
Composit Group   March 2013 - Present
Baystate Health   April 2008 - November 2013

Education
Bay Path University   2014 — 2015
Bachelor’s Degree, Business Administration and Management, Finance, Summa Cum Laude

University of Massachusetts Lowell
Psychology

Experience
Baystate Health   May 2006 - Present
Target  2004 - 2006

Skills
Healthcare, Nursing, Cerner, EMR

Education
Clark University
MS, Communications

University of Massachusetts, Amherst

Experience
Baystate Health   RNChildren's Hospital BostonFebruary 1999 - September 2006
The Children's Hospital, Denver, CO   January 1997 - January 1999

Education
Boston College   1990 — 1994
BSN, Nursing

Experience
Baystate Health   September 2014 - Present
Baystate Health   September 2014 - Present
Apple  October 2013 - Present
Walden Behavioral Care  2012 - 2013
Rhode Island Hospital  April 2011 - June 2012
Clark U   January 2009 - May 2009
Early Intervention, UMass Medical School   June 2007 - August 2008

Skills
Datstat, Stata, SPSS, Psychology, Mental Health, Nonprofits, Statistics, Teaching, Community Outreach

Education
Smith College   2013 — 2015
Master of Social Work (MSW), Social Work

Clark University   2006 — 2010
BA, Psychology, Music

Clark University   2006 — 2010
Bachelor of Arts, Psychology and Music

Experience
Baystate Health   November 2008 - Present
Genesis Texas Home Health Care, LLC   May 2006 - June 2008

Skills
BLS, Acute Care, Nursing, Medical/Surgical, Critical Care, ACLS, Case Managment, Patient Safety, Inpatient, Healthcare, Healthcare Management, Hospitals, Cpr Certified, ICU, Nursing Education, Medical-Surgical, Patient Advocacy, Direct Patient Care, Health Promotion, Disease Management, EMR, Patient Education, Pediatrics

Education
University of Massachusetts Lowell   2012 — 2015
Master's Degree, Family Health Nursing - FNP, Graduate

College of Our Lady of the Elms   2006 — 2008
Bachelors in science of Nursing, Nursing

S.T.C..C   2003 — 2006
assiciate degree in Nursing, Nursing

Experience
Baystate Health   2010 - Present

Skills
Healthcare Management, Healthcare, Managed Care, Revenue Cycle, Healthcare Consulting, Physicians, Strategic Planning

Education
Duke University - Fuqua School of Business   1991 — 1993
MBA, Healthcare Management

Brandeis University   1983 — 1987
B.A., Economics

Experience
Mott Corporation  March 2015 - Present
Ct State Judicial Branch, Hartford Superior Court, Clerk's Office   January 2014 - February 2014
CT State Judicial Branch, Court Support Services Division   January 2013 - December 2013
TRUMPF North America  May 2007 - July 2009
Stanley Black & Decker , Inc.   May 2004 - May 2007
Baystate Health   July 2002 - April 2004
Murdock Claim Management Company   August 2000 - June 2002
U.S. Army Europe, 72nd Medical Detachment   June 1997 - May 2000

Skills
Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Public Speaking, Customer Service, Research, Teamwork, First Aid, Social Media, English, Windows, Data Entry, Operations Management, Inventory Management, System Administration, Access, Management, Time Management, Team Building, Strategic Planning, Administrative..., Training, SharePoint, Visio, Outlook, Microsoft Office 2003, Microsoft Office 2007, Microsoft Office Xp, Microsoft Office 2010, CMIS (Case Management..., Process Improvement, Contract Management, Budgets, Contract Negotiation, Office 2010, Administrative...

Education
Central Connecticut State University   2009 — 2013
Bachelor of Arts (BA), Criminology with a Minor in Biomolecular Science, Graduated with honors. GPA 3.56

Experience
Baystate Health   April 2013 - Present
Baystate Medical Center  June 2009 - April 2013
Baystate   August 2003 - February 2009

Skills
Hospitals, Nursing, Healthcare Management, Patient Safety, Healthcare, Clinical Research, BLS

Education
College of Our Lady of the Elms
BS

Experience
Baystate Health   April 2005 - Present
Baystate Health   November 1996 - April 2005
Francis Stein MD   May 1980 - November 1996

Skills
Healthcare Information..., EHR, HL7, HIPAA, Cerner, Informatics, Epic Systems, Healthcare, CPOE, Software Documentation, Hospitals, Healthcare Management, Visio, Ambulatory, Revenue Cycle, Meditech, SharePoint, Software Implementation, Citrix, Active Directory, Physicians, PACS, Medical Records, Healthcare Consulting, Invoicing, Inpatient, Medical Coding, Health Information...

Education
Westfield State College   1968 — 1972
Bachelor of Science (BS), Elementary and Special Education

Carleton University
Journalism

Experience
Orchard Medical Associates, LLC   July 2007 - Present
Baystate Health   August 1996 - July 2007

Education
Boston University School of Medicine   1989 — 1993
Doctor of Medicine (M.D.), Adult Internal Medicine

Vassar College   1978 — 1982
Bachelor of Arts (B.A.), Human Biology

Experience
Baystate Health   July 2000 - Present
Baystate Medical Center  July 2000 - Present
Cardiac Surgical Associates of Western Mass   January 2000 - Present
Baystate Medical Center  December 1993 - July 2000
Baystate Medical Center  January 1994 - January 2000
Community Health Plan  January 1990 - January 1994

Skills
All aspects of practice..., Medical billing and..., Medical Transcription, Physicians

Education
Colby-Sawyer College
B.S, Health Care Sciences

Contoocook Valley Regional High School   1972 — 1976
Diploma

Experience
baystate health   certified medical assistantbaystate healthcertified medical assistantbaystate healthOffice SupervisorBaystate HealthAugust 2013 - Present

Education
College of Our Lady of the Elms
Master of Business Administration (MBA), Health/Health Care Administration/Management

College of Our Lady of the Elms
Bachelor's degree, Health Care Administration

Experience
Baystate Health   May 1989 - Present
Baystate Health   May 1988 - Present

Education
Case Western Reserve University   1976 — 1981
MSN, Med Surg Nursing/ Teaching

University of Michigan   1970 — 1974
BSN, Nursing

Experience
Baystate Health   December 2007 - Present
Baystate Health   May 2006 - December 2007

Education
College of Our Lady of the Elms   2002 — 2005
Bachelor of Arts (B.A.), Biology, General

Suffolk University   2001 — 2002

Experience
EXPRESS  July 2013 - September 2013
Baystate Health   July 2012 - August 2012

Education
College of Our Lady of the Elms   2013 — 2017
Bachelor of Arts (BA), Biology

High School of Commerce   2009 — 2013
International Baccalaureate Programme

Experience
Baystate Health   2002 - Present

Education
College of Our Lady of the Elms
BSN

College of Our Lady of the Elms
Bachelor of Science (BS), Registered Nursing/Registered Nurse

Experience
Baystate Home Infusion & Respiratory Services   August 1996 - Present
Baystate Health   1996 - Present

Education
College of Our Lady of the Elms

Experience
Baystate Health   StudentMCDI2011 - 2012

Skills
Hospitals

Education
Capella University   2010 — 2013
Bachelor of Applied Science (B.A.Sc.), Emergency Management in Public Safety

Experience
Elms College  September 2014 - Present
Baystate Health   February 2004 - Present
Center for Human Development (CHD)   November 2013 - May 2014
Massachusetts Society for the Prevention of Cruelty to Children (MSPCC)   March 2009 - November 2013

Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop

Education
College of Our Lady of the Elms   2010 — 2013
Master of Science in Nursing, Nursing Education

Samuel Merritt College   1996 — 1998
Bachelor's Degree, Registered Nursing/Registered Nurse

St. Mary's College of California   1996 — 1998
Bachelor's degree, Nursing

Experience
Baystate Health   July 2013 - Present
Center for Human Development  June 2009 - December 2010

Skills
Healthcare

Education
Springfield College   2006 — 2009
Master of Education (M.Ed.), Healthcare Management

College of Our Lady of the Elms   2003 — 2006
Bachelor of Arts (B.A.), Business Management/Marketing