Blue Cross Blue Shield of GA
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Blue Cross Blue Shield of GA Employees
Ketchum Labs November 2012 - May 2014
Ketchum Labs February 2012 - November 2012
Lifetime Networks(AETN) February 2008 - May 2011
Lifetime Networks July 2006 - February 2008
Strand Communications(Lifetime Networks) February 2006 - July 2006
USA Network/NBC Universal December 2004 - February 2006
Blue Cross Blue Shield of GA September 2003 - August 2004
WSB-TV Channel January 2000 - July 2000
Clark Atlanta University Television October 1996 - July 2000
Cable News Network (CNN) June 1995 - June 1996
Skills
Broadcast, Film Production, Video, Producing, New Media, Digital Media, Mac, Broadcast Television, Voice Over, Production Managment, Field Producing, Journalism, Marketing, Creative Writing, Copywriting, Broadcast Journalism, Sponsorship, Creative Direction, Directing, Videography, Television, Entertainment, Post Production, Video Production
Education
Clark Atlanta University 1996 — 2000
BA, Mass Media Arts(Radio, TV & Film)
Benjamin Banneker Academic High School 1992 — 1996
State Farm January 2015 - August 2015
Aetna January 2012 - June 2014
Blue Cross Blue Shield of GA December 2008 - January 2012
Genworth Financial November 2006 - November 2008
American Express July 2005 - October 2006
American Express July 2004 - July 2005
American Express June 2003 - August 2003
Abbott Laboratories June 2001 - August 2002
Georgia Pacific Corporation July 2000 - June 2001
Skills
Marketing Strategy, Account Management, Relationship Management, Selling, Competitive Analysis, Cross-functional Team..., Strategic Planning, Marketing, Market Research, Forecasting, Direct Marketing, New Business Development, Analytics, Marketing Management, Integrated Marketing, Product Marketing, Market Planning, Market Analysis, Sales
Education
Clark Atlanta University 2002 — 2004
M.B.A, Marketing
Tennessee State University 1995 — 1999
B.A., Marketing
Delta Data Software January 2014 - Present
TSYS May 1995 - December 2013
Blue Cross Blue Shield of GA October 1993 - May 1995
Skills
Customer Service, Windows, Research, Teaching, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, C++, C, Project Management, Management, Microsoft Technologies
Education
Columbus State University
Bachelor of Applied Science (BASc), Computer Science
UnitedHealthcare May 2012 - Present
United Healthcare November 2007 - May 2012
Blue Cross Blue Shield of GA October 2002 - June 2007
Skills
Process Improvement, Vendor Management, CRM, Management, Cross-functional Team..., Business Intelligence, Account Management, Build Strong..., Performance Improvement, Program Implementation, Research, Licensed Life & Health..., Health Insurance, Insurance, Managed Care, Analysis
Education
Webster University 2000 — 2002
Master's degree, Human Resources Development
Limestone College 1997 — 1999
Bachelor of Science (BS), Computer Science
Management Services Network January 2002 - Present
Georgia Radiology Business Management Association 2010 - 2011
The Hughston Clinic, PC 1999 - 2001
Blue Cross Blue Shield of GA 1995 - 1999
Skills
Practice Management, Revenue Cycle Management, Healthcare, Revenue Cycle, HIPAA, Medical Billing, Healthcare Information..., Healthcare Consulting, Customer Service, Radiology, Physicians, Healthcare Industry, EHR, BPO, Healthcare Management, Medical Coding, Process Improvement
Education
Columbus State University 1995 — 1996
MPA, Public Administration
Georgia Southwestern State University 1990 — 1994
BS, Computer Information Systems
InterContinental Hotels Group (IHG) September 2014 - March 2015
PruittHealth January 2014 - July 2014
PakLab October 2012 - September 2013
PSA Healthcare July 2011 - April 2012
USMotivation February 2008 - May 2009
Ambassadors LLC October 2004 - January 2008
Blue Cross Blue Shield of GA September 2000 - October 2004
Skills
Process Improvement, Public Speaking, Training, Management, Leadership, Microsoft Excel, Budgets, Microsoft Word, Financial Reporting, Customer Service, Access, Manufacturing, Forecasting, Event Planning, General Ledger, Financial Analysis, Internal Controls, Finance, Account Reconciliation, Accounting, Accounts Payable, Team Building, Accounts Receivable
Education
Boise State University 2012 — 2014
Master of Educational Technology, Educational/Instructional Technology
DeVry University's Keller Graduate School of Management-Georgia 2000 — 2002
Master of Business Administration (MBA), Accounting
DeVry University-Georgia 1998 — 2000
Bachelor of Science (BS), Accounting
MAST Academy
Blue Cross Blue Shield April 1995 - Present
BLUE CROSS BLUE SHIELD of GA 1995 - 2008
Education
Troy University 1987 — 1999
Master of Science, Human Resource Management
Internap April 2015 - Present
Blue Cross Blue Shield of GA August 2014 - April 2015
Blue Cross Blue Shield of GA January 2014 - August 2014
Blue Cross Blue Shield of GA June 2013 - January 2014
Dynasty Restaurant April 2004 - January 2014
Blue Cross Blue Shield of GA May 2012 - August 2012
Skills
Leadership, Sales, Customer Service, Management, CRM, Training, B2B, Strategy, Project Management, Competitive Analysis, Team Leadership, Marketing, Financial Modeling, Analysis, Project Planning, PowerPoint, Social Media, Microsoft Office, Microsoft Excel
Education
The University of Georgia 2009 — 2013
Bachelor of Business Administration (B.B.A.), Sales, Distribution, and Marketing Operations, General
University of Georgia - Terry College of Business 2009 — 2013
Bachelor of Business Administration, Marketing, 3.48/4.00 Major GPA
Grady Health System February 2014 - Present
Southside Insider Publication April 2011 - Present
Kaiser Permanente May 2011 - August 2013
Kaiser Permanente May 2006 - May 2011
Blue Cross Blue Shield of GA May 2003 - April 2006
Skills
•Excellence..., •Self-motivated,..., •Excellence customer..., Computer skills:..., Healthcare, Medicare, Community Outreach, Administrative..., Quality Assurance, Nursing, Disease Management, Physicians, Medical Records, Insurance, Credentialing, Databases
Education
Clayton State University 2000 — 2001
Business Administration
Atlanta Area Technical School 1986 — 1987
Microsoft Excel/Advanced -
Rochester Institute of Technology 1980 — 1982
Associate's degree, Business Administration and Management, General
RMB Inc July 2012 - Present
Piedmont Hospital October 2008 - July 2011
CBIZ/Medical Management August 2005 - October 2008
Phoenix Healthcare Management Service, INC April 2002 - November 2004
HCA-Atlanta August 2001 - April 2002
Blue Cross Blue Shield of GA March 1987 - August 2001
Skills
Health Insurance, Health Adminstration, Patient Financial..., •Microsoft Office..., Certified Professional...
Education
Le Cordon Bleu College of Culinary Arts-Atlanta 2014 — 2016
Associate's degree, Science of Culinary Art
Javelin Training Center Medical Office Expert 2004 — 2005
Certificate/Diploma, Medical Office Assistant Expert
Atlanta Area Technical School Medical Office Assistant 1984 — 1986
Diploma, Medical Office Assistant
Booker T Washington High School 1974 — 1981
Diploma, General Study
Assurant Specialty Property June 2012 - Present
Blue Cross Blue Shield of GA May 2011 - June 2012
New Horizons Community Service Board December 2007 - March 2010
Muscogee County School District August 2007 - December 2007
State Farm Insurance December 2006 - April 2007
AT&T August 1999 - April 2006
TeleService Resources August 1998 - September 1999
Executive Suites August 1996 - May 1998
Skills
Administrative..., Invoicing, Human Resources, Customer Service, Spreadsheets, Management, Fax, Policy, Office Equipment, Multi-line Phone, Proposal Writing, Technical Support, Insurance, Training, Administrative..., Software Documentation, Microsoft Excel, Team Building, Public Speaking, Microsoft Office, Leadership, Strategic Planning, Event Planning, PowerPoint, Microsoft Word, Social Networking
Education
Strayer University 2015 — 2017
Master of Science in Managament with concentration in Project Management
American InterContinental University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Specialization in Human Resource Management
Columbus Technical College 2007 — 2009
Associate's degree, Management & Supervisory Development
Carver High School 1990 — 1994
High School Diploma
Self Employed January 2013 - Present
Blue Cross Blue Shield of GA April 1999 - 2013
Blue Cross Blue Shield of Ga July 1997 - April 1999
Skills
Sales&Marketing, Customer-focused, Employee Benefits, Health Insurance, Health Savings Accounts, Underwriting, Medicare, Managed Care, Sales Operations, Lead Development, Dental Sales, Insurance, Healthcare, Sales, Account Management, Marketing, Customer Service, Brokers, Disability Insurance, Long-term Care, Training, Life Insurance, Cold Calling, Sales Management, Fixed Annuities, Medicare Part D, Direct Sales, Term Life Insurance, PPO, Customer Retention, Process Improvement, Provider Relations, Group Medical, Selling, Health Policy, General Insurance, Commercial Insurance, Workers Compensation, Dentistry, HIPAA, Management, Property & Casualty..., Small Business, Group Insurance, HMO, Umbrella Insurance, COBRA, Health Care Reform, Sales Presentations, Liability
Education
The University of Georgia 1994 — 1998
BBA, Risk Management and Insurance, 3.81
The University of Memphis 1976 — 1980
Business Administration and Management, General
American Credit Acceptance November 2014 - Present
American Credit Acceptance August 2012 - November 2014
Extended Stay Hotels, LLC November 2007 - May 2012
Extended Stay Hotels, LLC March 2005 - November 2007
Blue Cross Blue Shield of GA October 2002 - October 2004
Skills
Excel, Spreadsheets, General Office Duties, Office Equipment, Phone Etiquette, Clerical Duties, Customer Service, Accounts Payable, Research, Insurance, Outlook, Word, Telephone Skills, Invoicing, Microsoft Office, Payroll, Microsoft Excel, Microsoft Word, Time Management, Office Management, Accounts Receivable, Clerical Work, Forecasting, General Ledger, Team Building, Budgets, Hospitality
Education
South Carolina State University 1996 — 2000
James F Byrnes High School
Michelle Cole & Assoc., Inc. March 2006 - Present
Michelle Cole & Associates, Inc. March 2006 - Present
Blue Cross Blue Shield of GA September 1994 - February 2006
Skills
Disability Insurance, Insurance, Health Insurance, Life Insurance, Employee Benefits, Strategic Planning, Management, Sales Management, Sales, Health Savings Accounts, Group Insurance, Long-term Care, Term Life Insurance, Medicare, Fixed Annuities, Universal Life, Brokers, Whole Life
Education
Georgia Southern University - College of Business Administration 1992 — 1994
Finance, Emphasis in Risk Management & Insurance
Darton College, Albany, GA 1991 — 1992
Associates Degree, Business
Lee County
Regions Bank January 2010 - Present
BB&T, formerly Colonial Bank August 2009 - December 2009
Colonial Bank July 2008 - August 2009
Compass Bank August 2003 - July 2008
Crestone International November 1998 - April 2003
Blue Cross Blue Shield of GA 1999 - 2001
EBSCO Information Services 1988 - 1998
Skills
Banking, Risk Management, Loans, Business Analysis, Business Development, Management, Vendor Management, Program Management, Commercial Banking, Project Management, Treasury Management, Portfolio Management, SDLC, Retail Banking, Process Improvement, Cash Management, Strategic Planning, Financial Analysis
Education
University of Alabama 1975 — 1980
Montgomery Co Bd of Ed 1998 - Present
FBC, Opelika 1995 - 1998
Benefit Resource Management, Inc. 1993 - 1995
Blue Cross Blue Shield of TX 1992 - 1993
Blue Cross Blue Shield of GA 1991 - 1992
Education
University of Mobile 1988 — 1990
Psychology, Education
NIIT Media Technologies, LLC January 2015 - Present
BlueCross BlueShield of SC March 2012 - August 2014
Blue Cross Blue Shield of GA January 2007 - March 2012
Cypress Communications March 2006 - January 2007
Department of Health and Human Services April 2005 - March 2006
SunTrust Bank January 1997 - December 2004
Skills
Avaya PBX, Nortel, Modular Messaging, Meridian Mail, Audix, Outlook, Microsoft Office, Visio, MS Project, Avaya, Requirements Gathering, SDLC, Telecommunications, Call Centers, IVR, Networking, Process Improvement, Project Management, Vendor Management, Software Documentation, Disaster Recovery, Troubleshooting, Business Analysis, VoIP, Program Management, Integration, SharePoint
Education
University of South Carolina - The Moore School of Business 1987 — 1991
Bachelor of Science
South Carolina State University 1986 — 1987
Anthem, Inc. January 2006 - Present
Amerigroup Corporation January 2006 - Present
Amerigroup 2006 - Present
Blue Cross Blue Shield of GA November 2002 - September 2005
CIGNA Healthcare June 1999 - October 2002
Skills
Home Care, Managed Care, Medicare, Clinical Research, Case Managment, Utilization Management, Outlook, Software Documentation, Coaching, Hospitals, Patient Safety, Healthcare Consulting, Leadership Development, Utilization Review, Credentialing, Medicine, Healthcare, Medicaid, Disease Management, Network Development, Training, Leadership, Quality Improvement, PPO, HIPAA, HMO, Team Building, Performance Improvement, Healthcare Industry, Healthcare Information..., EMR, Physician Relations, Nursing, Health Insurance, Healthcare Management, EHR, Provider Relations, NCQA, Medicaid Managed Care, Health Policy, Case Management, Behavioral Health, ICU
Education
Chattanooga State College
Associates, Nursing
Chattanooga State Community College
Blue Cross Blue Shield of Georgia April 2009 - Present
2004-2006 RISD Museum Associates April 2009 - Present
Blue Cross Blue Shield of GA January 2009 - Present
Pershing January 2000 - January 2002
Pershing January 1999 - January 2000
Pershing January 1998 - January 1999
Blue Cross Blue Shield of Georgia January 1995 - January 1998
Skills
Health Insurance, Retirement Planning, Sales, Management, Disability Insurance, Insurance, Life Insurance, Managed Care, Medicare, Brokers, CRM, Strategic Planning, Customer Service, Employee Benefits, Strategy, Underwriting, HMO, Term Life Insurance, Analysis, Leadership, Health Savings Accounts, Customer Retention, Claim
Education
The University of Georgia 1985 — 1989
Marketing
The University of Georgia
Blue Cross Blue Shield of Ga February 1997 - Present
Northern Little League 2010 - 2014
Skills
Healthcare, Insurance, Health Insurance, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Medicare, Managed Care, Healthcare Management, Public Speaking, Strategic Planning, Outlook, HIPAA, Claim, Research, Project Management, Data Analysis, Long-term Care, Process Improvement
Education
Columbus State University 1990 — 1997
Bachelors of Science, Health Science
Georgia Southern University 1991 — 1991
Hospital and Health Care Implementation ManagerHMS2012 - 2014
Banner Health 2010 - 2012
Gilbert Hospital March 2009 - May 2010
Aetna 2008 - 2009
UnitedHealthcare 1997 - 1999
Blue Cross Blue Shield of GA 1992 - 1997
Travelers Insurance Company 1985 - 1992
Skills
Healthcare Management, Medicare, Managed Care, HIPAA, Medical Coding, Medicaid, Revenue Cycle, Pharmacy, Invoicing, Inpatient, Healthcare Information..., Healthcare, Home Care, Analysis
Education
University of Toledo 2008 — 2010
BS, Health Information Management
Bellevue University
Master, Project Management
Evans High School
Blue Cross Blue Shield of Ga April 2007 - January 2012
National Business Service (NBS, Inc) January 2004 - October 2006
Aflac October 2002 - July 2003
Skills
Writing, Dance, Social Networking, Acting, Creative Writing, Community Outreach, Facebook, Entertainment, Fundraising, Data Entry, Event Management, Blogging, Editing, Public Speaking, Customer Service, Event Planning, Microsoft Office, Team Building
Education
Georgia State University 1999 — 2000
n/a, Pre med
Central High School 1996 — 1999
High School Advanced Diploma, AP
The Bridges Center June 2009 - February 2011
Ross Stores September 2008 - November 2008
Newcomb Oil November 2007 - May 2008
Candela Corporation August 2006 - July 2007
Milestone Management March 2005 - January 2006
Innovative Development August 2002 - September 2004
One Health Plan June 2000 - August 2001
Blue Cross Blue Shield of GA April 1997 - June 1999
Education
Argosy University Phoenix 2010 — 2015
Bachelor's degree, Psychology, 3
National Center for Paralegal Training 2000 — 2001
Paralegal Certificate, Real Estate Law, 3.0
Rochester Business Institute 1988 — 1990
Associate's degree, Marketing/Marketing Management, General, 3.2