Blue Shield of CA
Industry: Not-for-profit organization
DescriptionBlue Shield of California is a health plan provider founded in 1939 and based in San Francisco, California. The organization serves over 4 million health plan members and nearly 65,000 physicians across the state. Blue Shield of California was founded by the California Medical Association. Customer service: 1 (800) 393-6130 Sales: 1 (888) 568-3560 Headquarters: San Francisco, CA CEO: Paul Markovich (Jan 1, 2013–) Number of employees: 6,800 Parent organization: California Physicians' Service
Blue Shield of CA List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Shield of CA. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Blue Shield of CA Employees
Symantec January 2014 - Present
Rosetta June 2012 - August 2013
MLR PUBLISHERS June 2010 - August 2012
Blue Shield of CA August 2011 - February 2012
L3 Stratis August 2000 - April 2011
San Jose City College Times August 1998 - December 1999
Skills
HTML, JavaScript, Photoshop, Illustrator, Editing, CSS, jQuery, Web Development, XHTML, XML, Front-end Development, Web Design, SQL, Accessibility, User Experience Design, Front-end, User Interface Design, User Experience, Dreamweaver, User Interface, Graphic Design, Web Standards, Flash, Website Development, Software Documentation, Scrum, Agile Methodologies, Perl, HTML 5, Databases, AJAX, HTML5
Education
De Anza College 2001 — 2002
Associate of Arts (A.A.), Information Technology
Masters Institute 1994 — 1996
Degree, Multimedia Design
Masters Institute 1992 — 1996
Associates, Multimedia Design
Whalerock Industries (FKA BermanBraun) July 2013 - Present
Whalerock Industries (FKA BermanBraun) December 2012 - July 2013
True[X] Media (FKA SocialVibe) November 2010 - December 2012
GameFly July 2008 - October 2009
Yahoo! February 2007 - April 2008
Sage Event Design April 2006 - February 2007
Blue Shield of CA September 2003 - April 2006
First Consulting Group September 2000 - September 2003
Skills
Product Development, Product Management, Project Management, Strategic Planning, Product Marketing, Strategy, Agile Methodologies, Online Advertising, Mobile Devices, Branded Content..., Manage Client..., Technology Integration
Education
University of California, Los Angeles
Principles of eMarketing
Rush University
MS, Health Systems Management/Hospital Administration
University of Michigan
BA, Psychology, Women's Studies, Pre-Medicine
Pacific Dental Services January 2015 - Present
CNA Insurance August 2014 - January 2015
Corinthian Colleges January 2011 - August 2014
Oasis Treatment Center December 2006 - August 2010
Blue Shield of CA September 2003 - October 2006
Wireless Broadcasting Services 1998 - 2003
Skills
Talent Acquisition, Customer Service, Sales Management, Administration, Budgeting, Event Management, Hiring, Insurance, Logistics, Microsoft Office, Employee Relations, Interviews, Staff Development, System Administration, Budgets, Leadership Development, Coaching, Management, Recruiting, Career Counseling, Training, Organizational..., Direct Sales, Applicant Tracking..., Onboarding, Team Building, Resume Writing, Human Resources, Sales, Temporary Placement, Staffing Services, College Recruiting, Leadership, Strategic Planning, Employee Benefits, Screening Resumes, Career Development, Employee Training, Sourcing, Time Management, Performance Management, Marketing, Conflict Resolution, Internet Recruiting, Job Coaching, New Hire Orientations, Job Fairs, Technical Recruiting, Talent Management, Student Recruiting
Education
Everest University-South Orlando 2012 — 2015
Bachelor of Science (BS), Business Management, 4.0
Fullerton College
Business
School of the Epiphany June 2009 - July 2011
Blue Shield of CA October 2000 - April 2007
Advanced Micro Devices July 1998 - September 2000
Synopsys 1997 - 1998
Merriwether & Williams Insurance Service 1997 - 1997
Skills
R, Business Intelligence, Python, CSS, D3.js, Data Warehousing, ETL, Data Integration, JavaScript, Perl, Data Governance, Project Management, Data Management, Data Quality, Business Objects, Crystal Reports, Requirements Gathering, Visio, PL/SQL, Master Data Management, Informatica, SSAE 16, Salesforce.com, Erwin, Database Administration, HIPAA, Program Management, XML, PCI Standards, Microsoft Excel, Splunk, SQL, Safe Harbor, HEDIS, QuickBase, DataFlux, Databases, C
Education
San Jose State University 1998 — 2000
Executive Masters in Business Administration (M.B.A.)
San Jose State University 1992 — 1998
Bachelor of Science, Management Information Systems (MIS) and Marketing
Archbishop Riordan
Teague Financial Insurance Services June 2008 - Present
Hammett Health Inc. 2005 - Present
YMCA of San Diego County 2011 - 2012
SDAHU 2005 - 2010
Blue Shield of CA March 2004 - June 2008
LPL Financial 2003 - 2004
AXA Equitable 2002 - 2003
Skills
Health Insurance, Insurance, Medicare, Strategic Planning, Sales Management, Disability Insurance, New Business Development, Employee Benefits, Long-term Care, Account Management, Negotiation, PowerPoint, Small Business, Healthcare, Sales, Team Building, Customer Service, Public Speaking, Business Planning, Health Savings Accounts, Term Life Insurance, Dentistry, Retirement, Workers Compensation, Property & Casualty..., Brokers, Medicare Part D, Life Insurance
Education
The University of Texas at Austin 1998 — 2002
Bachelor of Science (B.S.), Kinesiology and Exercise Science
The University of Texas at Austin 1998 — 2002
Bachelor's degree, Business Administration and Management, General
UCSF School of Medicine, Dean's Office, Information Services Unit May 2014 - Present
Cloud Lift Consulting LLC November 2007 - Present
California HealthCare Foundation November 2005 - January 2007
Blue Shield of California 2001 - 2005
eLuxury 2001 - 2001
Blue Shield of CA 1999 - 2001
Global Works System 1996 - 1999
Maxicare HMO 1993 - 1995
Skills
Non-profits, Process Improvement, Healthcare IT, Project Management, Software Project..., MS Project, Salesforce.com..., Data Migration, Healthcare Information..., SDLC, Management, Salesforce.com, Business Analysis, Business Process..., Nonprofits, Analytics, Consulting, Leadership, Management Consulting, Start-ups
Education
University of California, Davis
BS
University of California, Los Angeles - School of Public Health
MPH
Muir Medical Group, IPA February 2014 - Present
Sutter Health January 2008 - July 2012
Blue Shield of Ca August 2003 - January 2008
Blue Cross of Ca July 1986 - August 2003
Skills
Managed Care, Healthcare, Healthcare Management, Hospitals, Strategic Planning, Healthcare Information..., HIPAA, Healthcare Industry, Health Policy, Medicare, Healthcare Consulting, Physicians, Physician Relations, Management, Leadership, Team Building, Process Improvement, Health Insurance, Insurance, Employee Benefits, Training, Sales, Marketing, Medicaid, Account Management
Education
California State University-Northridge 1998 — 2002
Bachelor of Science (B.S.), Health Administration
Holyoke High
Blue Shield of California 2012 - 2013
Blue Shield of CA 2012 - September 2012
Blue Shield of California June 2011 - March 2012
Blue Shield of California 2011 - January 2012
Skills
Vendor Management, Systems Analysis, Strategic Planning, Business Analysis, Requirements Gathering, Business Process..., Requirements Analysis, Change Management, PMO, Process Improvement, Visio, Business Requirements, HIPAA, Business Process, Project Portfolio..., Health Insurance, Leadership, Management, Data Analysis, Project Management, Insurance, SDLC
Education
Butte College
Anthem Blue Cross July 2012 - Present
UnitedHealthcare June 2011 - July 2012
Blue Shield of CA 2007 - 2011
EBPA 2008 - 2009
Great-West Healthcare 1998 - 2007
Skills
Health Insurance, Healthcare, Sales, Insurance, Employee Benefits, Account Management, Disability Insurance, Benefits Administration, Health Savings Accounts, Salesforce.com, Underwriting, Managed Care, Brokers, Workers Compensation, Medicare, COBRA, Life Insurance, Long-term Care
Education
Cal Poly San Luis Obispo
BS, Business Administration
Cognizant Technology Solutions October 2010 - Present
DASOMA Management Consulting June 2009 - December 2012
BLUE SHIELD OF CA June 2009 - September 2010
Kaiser Foundation Health Plan February 2006 - May 2009
WELLS FARGO SERVICES January 2003 - February 2006
COREFIX January 2001 - February 2003
Diamond Management & Technology Consultants January 1995 - February 2001
Wink Communications January 1998 - January 2000
CHARLES SCHWAB AND CO January 1992 - January 1995
Skills
Business Development, Customer Service, Business Intelligence
Education
Bentley College - Elkin B. McCallum Graduate School of Business
MS, Computer Information Systems
University of Massachusetts Boston
Bachelor's degree, Chemistry
Cristy Jones Insurance Services Senior Vice PresidentAcordia of CA / Wells Fargo Insurance Services2001 - 2006
Blue Shield of CA. 1993 - 2001
Skills
Employee Benefits, Health Insurance, Disability Insurance, Insurance
Education
California State University-Sacramento 1982 — 1986
BS, Business Administration
IT Consultant January 2015 - Present
Delta Dental California April 2010 - January 2015
Blue Shield of CA October 1999 - September 2009
Levi Strauss 1994 - 1999
Gap Inc. 1989 - 1994
Raychem Corp. 1988 - 1989
Charles Schwab & Co. 1986 - 1988
Skills
Cross-functional Team..., Enterprise Architecture, Business Analysis, Vendor Management, SDLC, Finance, Project Management, Program Management, Manufacturing, Project Portfolio..., Business Process..., Process Improvement, Change Management, PMP, Visio, Management, Healthcare, MS Project, Requirements Analysis, Software Project..., Team Management, Disaster Recovery, IT Strategy, ITIL, Software Documentation, Product Management, Information Technology, Business Requirements, Team Leadership, IT Management, Integration, Management Consulting, Software Development, Strategy, Consulting, PMO, Telecommunications, Business Process, Requirements Gathering, Business Intelligence, Enterprise Software, IT Service Management, Outsourcing, SharePoint, Resource Management, Governance, Infrastructure, CRM, Data Warehousing, Data Center
Education
Golden Gate University 1984 — 1996
MBA, Information Systems & Telecommunications
University of Maryland College Park 1980 — 1983
Undergraduate, Undergraduate Work
Susquhanna Valley High 1973 — 1976
Business Administration and Management, General
Sutter Health November 2013 - March 2014
Jewish Community Center of San Francisco October 2013 - November 2013
UCSF December 2012 - February 2013
Kaiser 2010 - October 2012
Blue Shield of CA May 2007 - July 2009
KAISER PERMANENTE April 2004 - January 2007
Washington Hospital March 2004 - June 2005
Skills
IT Management, Enterprise Software, Strategy, Management, ERP, Six Sigma, Management Consulting, Security, Information Technology, Strategic Planning, Testing, SDLC, Project Planning, Global Cross-Functional..., Business Intelligence, Agile Project Management, CRM, Enterprise Architecture, Usability Testing, SOA, Program Governance, Vendor Management, Contract Management, Federal Healthcare..., HIPPA Program...
Education
San Jose State University
BS, Aerospace
San Jose State University
Bachelor of Science (BS), Aerospace, Aeronautical and Astronautical/Space Engineering
Health Net March 2012 - Present
Blue Shield of CA March 2009 - March 2012
Squaw Valley Ski Corp 2002 - 2011
Health Net February 2002 - March 2009
Health March 2001 - February 2003
CIGNA November 1998 - March 2001
St. Francis Hospital January 1996 - January 1998
Skills
Sales Support, Underwriting, Financial Analysis, Claims, Risk, Financial Reporting, Reinsurance, Financial Risk, Strategic Planning, Healthcare, Insurance, Claim, Management, Employee Benefits, Analysis, Medicare, Strategy, Cross-functional Team..., Brokers, Program Management, Data Analysis, Health Insurance, Sales, Managed Care
Education
University of Hartford 1998 — 2000
MBA-HC, Health Care
University of Hartford 1998 — 2000
MBA, Health Care
Central Connecticut State University 1994 — 1996
Health & Fitness, BS
CCSU
BS, Exercise Physiology and Sports Medicine
Blue Shield of California July 2013 - Present
Blue Shield of CA 2009 - Present
Coldheat January 2006 - November 2008
Jacuzzi Whirlpool Bath April 2003 - June 2005
Instant Insight 1999 - 2003
Monsanto 1993 - 2000
Monsanto February 1994 - August 1999
Monsant Company/Scotts Comapny 1993 - 1999
Glennon Advertising 1992 - 1993
DMB&B 1980 - 1984
Skills
Product Development, Consumer Insight, Customer Insight, Commercials, Business Development, Brand Management, Brand Development, Consumer Products, Marketing, Marketing Strategy, Crisis Management, Strategic Planning, Positioning, Product Management, Cross-functional Team..., Advertising, Marketing Communications, Digital Marketing, Strategy, Brand Awareness, Analytics, Management, Leadership, CRM, P&L Management, Integrated Marketing, Public Relations, Marketing Management, Competitive Analysis, Product Marketing, Direct Marketing, Market Planning, Marketing Research, Trade Shows, Multi-channel Marketing, Market Research, Brand Architecture
Education
Denison University 1975 — 1979
BA, Communications
Concord Carlise High School
Webster University
M.A., Business
Blue Shield June 2008 - Present
Blue Shield of California June 2008 - Present
Blue Shield of CA June 2008 - Present
Flourish (Florist) December 2001 - Present
Apple Computers, Inc May 2007 - June 2008
WestTUV Rheinland January 2006 - December 2006
WestBVQi August 2002 - July 2005
N WestBSI Americas, Inc July 2000 - July 2002
BSI 2000 - 2002
Training CenterCompUSA, Inc August 1997 - July 2000
Education
California State University-Sacramento
Bachelor of Science, Business Administration - Marketing
Sacramento Regional Occupational
San Juan High School
General Education Diploma
Sierra College
Associate of Arts
Brandi Narvaez Consulting, Inc. January 2007 - Present
Consultant - Kaiser Permanente 2014 - 2015
Consultant - Kaiser Permanente 2014 - 2015
Aventura January 2012 - March 2014
The Nebraska Medical Center March 2010 - July 2012
Iowa Health System June 2011 - December 2011
Childrens Hospital Los Angeles July 2009 - August 2011
Hoag Hospital 2008 - 2009
Vitalize Consulting Solutions 2007 - 2009
Blue Shield of CA July 2007 - May 2008
Skills
Healthcare Information..., Project Management, Healthcare, Program Management, Strategic Planning, Process Improvement, Change Management, Integration, Business Analysis, Consulting, Start-ups, Team Building, Software Development, Vendor Management, SDLC, Security, Software Project..., Cross-functional Team..., PMP, Enterprise Software, IT Strategy, Strategy
Education
Saint Mary's College of California 2005 — 2006
MBA
CUNA Mutual Group October 2010 - August 2013
Douglas C Elkins, CEBS, MS March 2010 - October 2010
Blue Shield of CA April 1996 - October 2008
The Travelers Companies February 1976 - July 1991
Skills
Employee Benefits, Health Insurance, Compliance, Consultative Selling, Disability Insurance, Vendor Management, Risk Management, Public Speaking, Negotiation, Wellness Programs, Health Savings Accounts, Health, Dental, Benefits, Insurance, Brokers, Salesforce.com, Strategic Planning, Benefits Administration, Account Management, Management, Underwriting, Team Building, Group Insurance, Sales, Life Insurance, Health Care Reform, Term Life Insurance, Workers Compensation, ERISA, Training, Relationship Management, Employee Engagement, Defined Benefit, Long-term Care, Sales Management, Customer Retention, Claim, Retirement, 401k, Medicare, Long Term Care Insurance, Selling, Group Medical, Retirement Planning, Strategic Financial..., Self-funded, Cafeteria Plans, Financial Services, Coaching
Education
University of Pennsylvania - The Wharton School 2013 — 2014
CEBS, Fellow continuing education
University of Pennsylvania - The Wharton School 2002 — 2002
CEBS, Personal Financial Planning 1
Saint Mary's College of California 1983 — 1984
MS, International Business
International Fd-Wharton School Business 1978 — 1981
CEBS, Employee Benefit Plans
San Jose State University 1971 — 1975
BS, Business - Risk Mgmt/Insurance
eBay March 2015 - Present
Institute for the Future April 2015 - Present
3g Human Capital Consulting February 2013 - Present
Cancer Prevention Institute of California (CPIC) June 2014 - Present
The Health Trust 2007 - Present
Blue of California Foundation November 2010 - February 2013
Blue Shield of CA October 2003 - February 2013
Workday 2013 - 2013
Palm 2001 - 2003
Cisco Systems, Inc. 1998 - 2001
Skills
Organizational..., Talent Management, Organizational Design, Executive Coaching, Organizational..., Succession Planning, Employee Engagement, Employee Relations, Leadership Development, Workforce Planning, Performance Management, Talent Acquisition, Strategic Planning, Internal Communications, Strategy, Process Improvement, Human Resources, Change Management, Vendor Management, Strategic Communications, Conflict Resolution, Cross-functional Team..., Business Strategy, Recruiting, Leadership, Culture Change, Personnel Management, Consulting, Employee Benefits, Workshop Facilitation, Career Development, Executive Management, Executive Development, Onboarding, Management Consulting, Mergers & Acquisitions, Management Development, MBTI, Enterprise Software, Human Capital, 360 Feedback, Deferred Compensation, Performance Improvement, HR Consulting, Interviews, Employer Branding, Training, Applicant Tracking..., Coaching, Executive Pay
Education
Santa Clara University
MA-major coursework completed, Counseling Psy
University of California, Santa Barbara
Bachelor of Arts (BA), Psychology & Sociology
Kaiser Permanente 2015 - Present
Kaiser Permanente 2008 - 2015
Blue Shield of CA 2007 - 2008
Kaiser Permanente 2005 - 2007
Kaiser Permanente 2003 - 2005
Kaiser Permanente 2001 - 2003
RAND Corporation 1997 - 1998
Skills
Strategy, Healthcare, Healthcare Consulting, Management Consulting, Business Intelligence, Healthcare Information..., Analytics, Healthcare Management, Hospitals, Informatics, Process Improvement, Medicare, Management, Project Management, Healthcare Industry, Health Policy, Data Analysis, HEDIS, Performance Improvement, Business Analysis, Financial Analysis, Strategic Planning, Financial Modeling, Performance Measurement, Utilization Management, Healthcare Analytics, Project Facilitation, Benchmarking
Education
University of California, Los Angeles 1999 — 2001
MPH
California State University, Sacramento 2007 - 2013
BLUE SHIELD OF CA 2006 - 2007
LAWRENCE BERKELEY NATIONAL LABORATORY, UNIVERSITY OF CALIFORNIA, Berkely thru Procurement S July 2004 - September 2004
CATHOLIC HEALTH CARE WEST- through Procurement Servic May 2002 - June 2002
THE COUNTY OF SANTA CLARA, San Jose, CAThrough Procurement Services Associat September 2001 - November 2001
US Environmental Protection Agency (EPA) April 1995 - April 2001
NASA - National Aeronautics and Space Administration 1987 - 1995
Skills
Contract Negotiation, Contract Management, Business Analysis, Finance, Government Procurement, Procurement, Budgets, Project Planning, Analysis, Management, Proposal Writing, Training
Education
Saint Mary's College of California 1991 — 1993
Master of Science (M.S.), Purchasing, Procurement/Acquisitions and Contracts Management
Saint Mary's College of California 1985 — 1987
Bachelor of Arts (B.A.), Business Administration and Management, General
Hammett Health Insurance Services April 2007 - Present
Holiday Bowl April 2003 - Present
Champion Risk & Insurance Services January 2009 - January 2013
San Diego Association of Health Underwriters May 2002 - July 2012
Designed Benefits September 2008 - May 2010
HMG Benefit Services April 2005 - April 2007
Blue Shield of CA 2002 - 2005
Skills
Employee Benefits, Health Savings Accounts, Flexible Spending..., Group Medical, Group Benefit Plans, Benefit Communication, Long-term Care, Insurance, Term Life Insurance, Retirement, Dentistry, Medicare, Health Insurance, Disability Insurance, Life Insurance, COBRA, Universal Life, Cold Calling, Workers Compensation, Whole Life, Accident, Group Insurance, Brokers, Health Care Reform, Cafeteria Plans, Claim, Health Policy, HMO, Benefits Administration, Leadership, PPO, Small Business, Critical Illness, 401k, Property & Casualty..., Fixed Annuities, Long Term Care Insurance, Legal Liability, Employee Wellness, Insurance Brokerage, Commercial Insurance, Strategic Financial..., Casualty, Professional Liability, Financial Planning
Education
San Diego State University-California State University 1999 — 2001
Public Administration
Grossmont College 1997 — 1999
The University of Akron 1996 — 1997
Blue Shield of CA June 2012 - Present
Integratech August 2010 - November 2012
SFC Corp September 2006 - August 2010
The MCorp September 2006 - August 2010
CA Travel and Tourism Commission 2004 - 2006
ISP/MRC 2000 - 2004
Delta Dental Plan of CA 1998 - 2000
Skills
Business Requirements, SDLC, Business Process..., Databases, Management Consulting, Functional..., IT Service Management, Management, Business Analysis, Business Process..., Requirements Gathering, Requirements Analysis, Infrastructure, Software Project..., Project Management, Process Improvement, IT Strategy, Project Portfolio..., Strategic Planning, Change Management, Vendor Management, PMO, User Acceptance Testing, Integration, Enterprise Architecture, SharePoint, Systems Analysis, Agile Methodologies, Governance, Use Case
Education
California State University-Chico 1992 — 1997
BS, Finance
Kaiser Permanente June 2010 - Present
KAISER PERMANENTE March 2010 - June 2011
Blue Shield of CA February 2009 - June 2010
BLUE SHIELD OF CALIFORNIA February 2009 - February 2010
MERVYN'S LLC March 2008 - October 2008
Mervyns December 2003 - October 2008
MERVYN'S LLC April 2004 - April 2006
Mervyns December 2003 - March 2004
ICG COMMUNICATIONS March 2002 - November 2003
ICG Communications February 2001 - November 2001
Skills
Software Documentation, Cross-functional Team..., Training, Access, Management
Education
Universidade do Estado de Santa Catarina 1976 — 1978
Business
Business College
Tech. Secretarial School
Health Net January 2006 - Present
Berkeley YMCA 2001 - 2005
Avinon 1999 - 2000
Blue Shield of CA 1993 - 1999
Western Messenger 1989 - 1991
Skills
Marketing Communications, Internal Communications, Marketing, Marketing Strategy, Editing, Web Content, Management, New Business Development, Budgets, Market Planning, Collateral, Copywriting, Social Media Marketing, Direct Marketing, Integrated Marketing, Creative Writing, Project Management, Writing, Advertising, Non-profits
Education
University of California, Berkeley 1984 — 1988
BA, Film
Blue Shield of California April 2012 - Present
Blue Shield of CA February 2004 - April 2012
Shriners Hospitals for Children 2003 - 2004
Safeway Inc. November 1998 - November 2003
Sparta Surgical October 1997 - November 1998
Symbol Technologies April 1990 - October 1997
Century 21 May 1988 - January 1990
Skills
Customer Service, Administrative..., Process Improvement, Visio, Time Management, Real Estate, Management, Budgets, Strategic Planning, New Business Development, Vendor Management
Education
Heald College 1994 — 1996
Associate in Applied Science, Business Administration
RR Donnelley January 2011 - Present
Miracle Software Systems Inc January 2000 - Present
Blue Shield of CA June 2009 - December 2010
Target November 2007 - May 2009
SUPERVALU 2005 - 2007
Skills
EAI, WebSphere Message Broker, SOA, WebSphere Process Server, ESB, IBM BPM, IBM ODM, DataPower, DB2, Microsoft SQL Server, Oracle, WebSphere MQ, WebSphere Application..., WebSphere ESB, Integration, WebSphere Integration..., UML, Agile Methodologies, Business Process Design, AIX, IBM AIX
Education
Indian Institute of Advanced Management 1994 — 1996
PGDM, Finance
Gulbarga University 1989 — 1994
Bachelor of Engineering, Computer Science
Saint-Evens Consulting March 2013 - Present
Blue Shield of California July 2010 - March 2013
Blue Shield of California January 2009 - July 2010
Blue Shield of California September 2006 - January 2009
Blue Shield of California September 2005 - September 2006
Blue Shield of CA August 2004 - August 2005
Data Control Corporation January 2004 - August 2004
Deloitte Consulting August 2000 - January 2004
Applied Materials June 1999 - August 2000
Skills
Program Management, Process Improvement, Project Portfolio..., Business Process..., Business Intelligence, Analytics, Requirements Analysis, Software Project..., Financial Services, Healthcare, Agile Project Management, Management Consulting, Product Management, Visio, Insurance, Strategy, Project Planning, Enterprise Architecture, E-commerce, Software Documentation, IT Strategy, Budgets, Digital Marketing, Analysis, Business Transformation, Data Analysis, Marketing, Team Leadership, Health Insurance, Leadership, Business Requirements, Enterprise Software, Management, Consensus Building, Public Speaking
Education
California State University-Chico 1995 — 1999
BS, Business: Production and Operations Management
Slalom Consulting August 2013 - Present
Blue Shield of CA January 2006 - July 2007
Blue Shield of California 2002 - 2007
Blue Shield of CA April 2002 - January 2006
Association of Women MBAs January 2003 - December 2005
University of California at San Francisco Hospital / UCSF January 2002 - April 2002
Bristol-Myers Squibb May 2001 - August 2001
Towers Perrin May 2000 - August 2000
United Healthcare / United Behavioral Health March 1999 - April 2000
Skills
Process Improvement, Project Management, Program Management, Management, Change Management, Strategy, Strategic Planning, Analysis, Analytics, Business Analysis, Business Strategy, Consulting, Integration, Leadership, Management Consulting
Education
Haas School of Business at UC Berkeley
MBA, Healthcare Management
University of California, Berkeley
MPH, Health Policy and Management
Wellesley College
BA, Biological Sciences
Clear Vision Information Systems (CVInfosys) January 2011 - Present
Blue Shield of CA January 2001 - January 2011
Billy Blanks Enterprises May 1998 - November 2000
Aegis Psychological Corporation 1995 - 1999
Zenith National Insurance 1994 - 1995
Skills
Benefits Administration, Onboarding, Healthcare, Employee Relations, Employee Benefits, Recruiting, PeopleSoft, Talent Management, Human Resources, HRIS, Applicant Tracking..., Talent Acquisition, Employee Engagement, Performance Management, Succession Planning, College Recruiting, Temporary Placement, Deferred Compensation, Administrative..., Interviews, Process Improvement, HIPAA, Workforce Planning, Team Building, Personnel Management, Organizational..., New Hire Orientations, Employee Training, Hiring, Organizational..., Administrative...
Education
California State University-Northridge 1989 — 1993
BA, English Literature
L.A. Lutheran High School 1984 — 1987
Pacific Pulmonary Services June 2013 - April 2014
salesforce.com January 2013 - June 2013
Blue Shield of California August 2009 - December 2012
Blue Shield of CA September 2005 - July 2009
Charles Schwab March 2004 - September 2005
Charles Schwab October 2002 - March 2004
Charles Schwab March 2001 - October 2002
Skills
Strategy, Strategic Planning, Forecasting, Insurance, Managerial Finance, Investments, Management, Business Strategy, Financial Analysis, Analysis, Finance, Leadership, Enterprise Software, Mergers & Acquisitions, Corporate Finance, Financial Modeling, Risk Management
Education
Purdue University 1989 — 1992
BS, Major in Accounting and Minor in Finance
Blue Shield of CA August 2010 - Present
Skills
SaaS, Agile Methodologies, Salesforce.com, Product Management, Enterprise Software, Cloud Computing, Business Analysis, Requirements Analysis, Management, Agile Project Management, Analytics, Software Development, CRM, Pre-sales, SDLC
Education
The University of Texas at Austin - Red McCombs School of Business 1995 — 1999
Bachelor of Business Administration, Management Information Systems (Economics & Accounting concentration)
Visuality Studio 2004 - Present
The Newsletter Pro 2013 - 2014
Qualcomm January 2005 - December 2012
Qualcomm Incorporated April 2005 - July 2009
Blue Shield of CA 2001 - 2005
Corbis July 1998 - November 2000
JC Resorts 1995 - 1997
Red Lion Hotel 1991 - 1995
Skills
Graphic Design, Web Design, Adobe Creative Suite, Dreamweaver, Layout, Creative Direction, InDesign, Branding & Identity, Brand Development, Corporate Branding, Adobe Acrobat, Mac, Advertising, Photography, Graphics, User Interface Design, Marketing, Typography, Interaction Design, Art Direction, User Experience, Logo Design
Education
Platt College 1997 — 1998
Diploma, Graphic Design
San Diego State University-California State University 1982 — 1987
BS, Business/Marketing
Google August 2015 - Present
Google January 2015 - Present
Surfer Magazine January 2010 - Present
UsableX (Sole Proprietorship) October 2005 - August 2015
Twitter March 2014 - September 2014
Google July 2012 - October 2013
Blue Shield of CA March 2004 - August 2005
Xpedior February 2000 - December 2001
Skills
Task Analysis, User Research, Persona Creation, User Experience, Contextual Inquiry, Usability Testing, User-centered Design, Interaction Design, User Interface Design, Heuristic Evaluation, User Experience Design, Card Sorting, User Scenarios, Persona, Paper Prototyping, Usability Engineering, Content Strategy, Ethnography, Experience Design, User Interface, Usability, Mobile Devices, Mobile Applications, Editorial
Education
University of California, San Diego 1995 — 1999
BS, Cognitive Science
San Francisco University High School 1991 — 1995
SeeChange Health August 2014 - Present
SeeChange Health Insurance May 2013 - August 2014
Blue Shield of CA February 2007 - May 2013
WellPoint, Inc. March 1995 - February 2007
Skills
Requirements Gathering, Health Insurance, Business Process..., Product Development, Business Analysis, Project Management, Leadership, SDLC, Insurance, Vendor Management, Business Development, Business Requirements, Strategy, Cross-functional Team..., Business Process, Process Improvement, PMO, Program Management
Education
California State University-Northridge
Blue Shield of CA Manager, Underwritingblue shield of california2004 - Present
Education
Saint Petersburg State Conservatory named after N.A. Rimsky-Korsakov 1973 — 1978
Blue Shield of California November 2003 - Present
Blue Shield of CA 2003 - Present
Johnson & Dugan Insurance Services Corp. May 1999 - November 2003
Johnson & Dugan 1999 - 2003
United Healthcare April 1995 - April 1999
Education
California State University-East Bay 2002 — 2003
B.A., Liberal Studies, Political Science
Conversio Health June 2013 - Present
Universal American November 2011 - Present
Universal American July 2010 - December 2011
Universal American March 2008 - November 2010
Vale Advisors July 2006 - March 2008
Blue Shield of California 1998 - 2006
Blue Shield of CA 1998 - 2006
Skills
Managed Care, Medicare, Medicaid, Health Insurance, Healthcare, Health Policy, Insurance, HIPAA, Healthcare Industry, Healthcare Information..., Healthcare Consulting, HMO, ACO..., Provider Relations, Informatics, Leadership, Physician Relations, Health Care Reform, Strategy, Financial Analysis, Medical Billing, Medicare Part D, Healthcare Management, Revenue Cycle, Disease Management, Credentialing, Accountable Care, Health Information..., Process Improvement, Employee Benefits, Executive Management, Medical Technology, Long-term Care, Network Development, Analytics, Practice Management, EMR, Strategic Planning, Product Development, Medical Coding, EHR, Claim, Utilization Management, PPO, Physicians, Revenue Cycle Management, Hospitals, Quality Improvement, Brokers
Education
Pepperdine University 1990 — 1992
MBA, Business
Pepperdine University, The George L. Graziadio School of Business and Management 1990 — 1992
Masters Degree, Business Administration
Blue Shield of CA August 2008 - October 2011
First American January 2005 - July 2008
Target Corporation, Mervyn's division 2002 - 2005
Mervyn's January 2000 - October 2004
Mervyn's (Target Corporation) 2000 - 2003
Skills
Analytics, Social Media, Brand Development, Marketing Communications, Advertising, Marketing Strategy, E-commerce, Online Marketing, Product Marketing, Email Marketing, Direct Marketing, Digital Marketing, Integrated Marketing, Direct Mail, Social Media Marketing, Online Advertising, Strategy, Competitive Analysis, Cross-functional Team..., Brand Management, Marketing, Market Research
Education
University of California, Los Angeles 1995 — 1999
Anthropology
McKesson September 2013 - Present
Blue Shield of Ca January 2009 - August 2013
Blue Shield of California January 2006 - December 2008
Blue Shield of California May 2005 - December 2005
Kaiser Permanente July 2004 - April 2005
Public Health Agencies in San Francisco January 1998 - May 2000
Skills
Analytics, Market Research, Cross-functional Team..., Analysis, Direct Marketing, Marketing Strategy, Marketing Communications, Email Marketing, Competitive Analysis, Segmentation, Strategy, Direct Mail, Lead Generation, Insurance, Product Marketing, Go-to-market Strategy, Management
Education
San Francisco State University
MBA, Business Analysis
University of California, Davis
BS & BA, Human Development & Chinese
Blue Shield of California January 2013 - Present
Blue Shield of California February 2008 - December 2012
Blue Shield of CA November 1997 - February 2008
Self-employed January 1994 - February 2008
Education
The University of Kansas 1988 — 1991
Circle
Blue Shield of CA March 2008 - Present
Blue Shield of California 2008 - Present
Health Technology Center 2004 - 2007
Harriman Jones Medical Group 1997 - 1999
AdventistHealth 1991 - 1994
CareAmerica 1990 - 1991
CIGNA HealthPlans of California 1984 - 1984
Education
University of California, Los Angeles 1986 — 1988
MPH, Hospital Administration
University of California, Davis 1979 — 1983
BS, Zoology
Molina Healthcare June 2013 - Present
MD Care Healthplan, a Humana Company January 2012 - February 2013
MD Care Healthplan January 2011 - January 2012
Catholic Healthcare West March 2010 - November 2010
Central Health Plan of California July 2009 - November 2009
Central Health Plan of California January 2006 - July 2009
Blue Shield of CA March 2005 - June 2005
Blue Shield of CA October 2002 - April 2003
Health Net Federal Services September 1998 - February 2002
Health Net November 1995 - May 1998
Skills
HIPAA, Medicaid, Managed Care, Medicare, Compliance, Medicare Advantage, Medicare Part D, HMO, Process Improvement, Regulatory Requirements, Development & delivery..., Leadership, Healthcare Information..., Medical Compliance, Program Management, Healthcare, Health Policy, Strategic Planning, Policy
Education
University of Phoenix 1996 — 2000
Bachelor of Science, Business Administration
Blue Shield of CA April 1996 - October 2008
Education
San Jose State University 1971 — 1975
ECMC May 2011 - August 2015
SAODN May 1998 - 2015
University of San Francisco 2000 - 2013
FutureDecisions LLC 2005 - 2011
California State University, Sacramen 2003 - 2009
California State University, Sacramento 2003 - 2009
CPS 2003 - 2009
Blue Shield of CA 1998 - 2003
Blue Shield of California 1989 - 2003
Skills
Training, Organizational..., Change Management, Career Counseling, Strategic Planning, Leadership, Leadership Development, Program Management, Business Coaching, Team Building, Building Relationships, Career Development, Organizational..., Employee Relations, Staff Development, Employee Benefits, Deferred Compensation, Recruiting, Succession Planning, Performance Management, Human Resources, Executive Coaching, Workshop Facilitation, Consulting, Nonprofits, Conflict Resolution, Coaching, Interviews, Onboarding, Workforce Planning, Talent Management, Employee Training, Training Delivery, Resume Writing, Personnel Management, Employee Engagement, MBTI, College Recruiting, Talent Acquisition, 360 Feedback, Job Coaching, Executive Development, Organizational Design, Career Management, Culture Change
Education
National University
Masters, Masters in Management
Southern Nazarene University
Bachelors, Human Resources
Blue Shield of California October 2011 - Present
Blueshield of CA April 2007 - October 2011
Blue Shield of CA November 2000 - April 2007
Skills
Contract Negotiation, Health Policy, Software Documentation, Process Improvement, Financial Risk, Healthcare, Performance Improvement, Managed Care, Provider Networks, Healthcare Information..., Cross-functional Team..., Medicare, Finance, Health Insurance, Product Development, Data Analysis, HIPAA, Healthcare Management, Healthcare Industry, Informatics, Revenue Cycle, EHR, Medicaid, Healthcare Analytics
Education
University of Michigan 1998 — 2000
MPH, Health management and policy
UCLA
BS, Biochemistry
Health Net of California 2011 - Present
Health Net of CA 2010 - 2011
Blue Shield of California 2008 - 2011
Blue Shield of CA 1998 - 2007
Skills
Insurance, Health Insurance
Education
San Francisco State University 1991 — 1993
San Francisco State University 1988 — 1991
BAIA, Product Design and Deveopement, 3.2
Blue Shield of California September 1995 - Present
Blue Shield of CA 1995 - Present
United Healthcare 1990 - 1995
Travelers Insurance 1991 - 1994
Skills
Health Savings Accounts, Health Insurance, Vendor Management, Reinsurance, Strategy, Casualty, Employee Benefits, Brokers, Insurance, Life Insurance, Underwriting, Medicare, Disability Insurance, Health Care Reform, COBRA, Long-term Care, Managed Care
Education
University of California, Berkeley 1984 — 1988
Bachelor's degree, Economics
University of California, Berkeley 1983 — 1988
BA, Economics
University of San Francisco September 2010 - Present
Blue Shield of California July 1990 - September 2010
Blue Shield of CA 2000 - 2009
Education
San Francisco State University
BA
Blue Shield of Ca Sr. Systems AnalystHealth Net1997 - 2008
Education
California State University-Northridge 1986 — 1989
UC Davis Health System October 2011 - Present
Blue Shield of CA December 2009 - November 2012
Everest Consultants, Inc. September 2009 - December 2009
Health Net October 2006 - October 2009
Intel 2009 - 2009
DST Output November 2000 - October 2006
IBSUS 1999 - 2000
Application Link 1999 - 2000
Skills
Requirements Gathering, Visio, Requirements Analysis, SDLC, Project Management, Software Documentation, MS Project, Systems Analysis, Oracle, Access, Business Analysis, Epic Systems, Facets, System Architecture, Configuration Management
Education
University of Calcutta 1984 — 1988
Bachelors, Mathematics
Jadavpur University
Bachelors, Education
University of California, Berkeley
Certification, Executive Technical Writing
University of California, Davis
Certification, Project Management
University of California, Davis
Certification, Systems Analysis
Blue Shield of California 2006 - Present
Blue Shield of CA 2006 - Present
WellPoint 1999 - 2006
Kinko's Service Corporation 1992 - 1999
Skills
Health Insurance, Underwriting, Medicare, Insurance, Risk Management, Microsoft Excel, Financial Analysis, Business Process..., Budgets, Sarbanes-Oxley Act, Accounting, Access, Business Analysis, Finance, PeopleSoft, Process Improvement, Strategic Financial..., Financial Modeling, Managerial Finance, Employee Benefits
Education
California State University-Northridge 1989 — 1994
CIGNA October 2009 - October 2010
Anthem Blue Cross April 2008 - 2009
WellPoint June 2002 - 2009
Blue Shield of CA 2000 - 2002
Foundation Health Systems (Health Benchmarks Inc.) 1999 - 2000
United HealthCare Company 1997 - 1999
InterValley Health Plan 1995 - 1997
Skills
Medicare, Health Insurance, Health Plans, Health, Insurance, Brokers, Small Business, Medicare Supplements, Managed Care, Healthcare, Long Term Care, Employee Benefits, Account Management, Dental, Strategic Planning, Benefits, HIPAA, Underwriting, Customer Relations, Consultative Selling, Team Building, Coaching, Marketing Strategy, Contract Negotiations, New Business Development, Customer Service, Claims, Sales Management, Public Speaking, Negotiation, Problem Solving, Contract Negotiation, Hospitals, Disability Insurance, Group Benefits, Compliance, Medicare Part D, Process Improvement, Healthcare IT, Mentoring, Healthcare Management, Competitive Analysis, Product Development, Vendor Management, Hiring, PowerPoint, Advertising, Team Leadership, Benefits Administration, Excel
Education
California State University-Bakersfield 1983 — 2002
MIS
Landmark Healthcare, Inc. 2006 - Present
Northern CA Behavioral Health 1999 - 2005
Blue Shield of CA 1982 - 1996
Skills
Recruiting, Customer Service, Benefits Administration, Health Insurance, Human Resources, Healthcare, Insurance, Employee Relations, Coaching, Performance Management, Conflict Resolution, Strategic Planning, Organizational..., Affirmative Action, Change Management, Policy, Deferred Compensation, Employee Benefits, Leadership Development, Onboarding, Training, Succession Planning, New Hire Orientations, College Recruiting, Applicant Tracking...
Education
University of San Francisco
Masters, Human Resource and Organization Development
Blue Shield of California January 2013 - Present
Blue Shield of California 2014 - 2015
Blue Shield of California 2014 - 2015
Blue Shield of Ca April 2006 - December 2012
Blue Shield of California June 2004 - April 2006
Pharmaceutical Care Network February 2001 - May 2004
MAXIMUS April 1998 - July 2000
Blue Shield of California November 1995 - April 1998
Foundation Health Federal Services August 1988 - November 1995
Skills
Health Insurance, Vendor Management, HIPAA, Process Improvement, SDLC, Visio, Healthcare, Software Documentation, Requirements Gathering, EDI, Provider Relations, Medicare, Network Development, Requirements Analysis, Managed Care, PMO, Health Policy, PPO, Analytics, Strategic Planning, Data Analysis, HMO, Business Process, Healthcare Industry, Program Management, Disease Management, Pharmacy Benefit..., Product Development, Strategy, Business Requirements, Analysis, Management, Team Building, Leadership, Insurance, Agile Methodologies, Business Process...
Education
California State University-Sacramento 1982 — 1986
Bachelor of Arts (BA), Communication, General
Blue Shield of California February 2015 - Present
Health Net September 2008 - Present
Blue Shield of Ca. 1995 - 2006
Blue Shield of California 1995 - 1997
Amerimed 1992 - 1995
Skills
Medicare, HMO, Healthcare, Medicare Part D, Managed Care, Management, Health Insurance, Process Improvement, Healthcare Information..., Medicaid, EHR, Insurance, Healthcare Management, Healthcare Consulting, NCQA, Healthcare Industry, Health Policy, PPO, Strategic Planning, Revenue Cycle, Cross-functional Team..., HIPAA, Utilization Management, Software Documentation, Leadership, Credentialing, Data Analysis, Health Information..., Medical Compliance, Disease Management, Hospitals, Pharmacy Benefit..., Quality Improvement, Network Development, Provider Relations, Health Information..., MC400
Education
Queens College 1977 — 1979
BA, Bilingual Education
Blue Shield of California August 2011 - Present
Word & Brown January 2010 - June 2011
Douglas Insurance & Financial Services June 2007 - May 2010
Sterling HSA, Inc. August 2005 - August 2006
United Health Group/ACN Group, Inc. February 2002 - June 2005
Blue Shield of CA January 2001 - February 2002
Landmark Healthcare, Inc. 2000 - 2001
American Specialty Health Plans January 1995 - December 1999
Education
Calif State University, Long Beach 1981 — 1982
Industrial Technology
Biola University 1980 — 1981
Liberal Arts/Theology
Pasadena City College 1978 — 1979
Liberal Arts/Construction Mgmt.
Arcadia High School 1970 — 1972
Blue Shield of California September 2014 - Present
Blue Shield of CA February 2000 - September 2014
Skills
Health Insurance, Employee Benefits, Medicare, Managed Care, Disability Insurance, SDLC, Account Management, Underwriting, Applicant Tracking..., Benefits Administration, Health Savings Accounts, Brokers, COBRA, Claim, Networking
Education
Cerritos College 1993 — 1997
Kaiser Permanente Insurance Company(KPIC) December 2008 - January 2014
Blue Shield of CA 2004 - 2008
mendocino county 2001 - 2003
contra costa county 1995 - 2000
Skills
Health Insurance, Managed Care, Claim, Data Warehousing, Insurance, Data Management, Healthcare, Process Improvement, HIPAA, Program Management, Healthcare Information...
Education
Syracuse University
Bachelor's Degree, Geology
National Speaker/Trainer January 2011 - Present
KELLER WILLIAMS January 2004 - Present
Keller Williams Realty 2002 - Present
Women's Council of Realtors January 2011 - December 2012
Women's Council of Realtor's Long Beach 2010 - 2010
Khoury's Broker Preview Breakfast Mtg 2004 - 2010
Blue Shield of California 1993 - 2004
Blue Shield of Ca 1993 - 2003
Skills
Real Estate, Referrals, Relocation, Single Family Homes, Sales, Condos, Sellers, Buyer Representation, Investors, Real Estate Transactions, Public Speaking, Motivational Speaking, Training Delivery, Training & Development, Conference Speaking, Persuasive Presentations, Persuasive Speaker, Creative Writing, Strategic Planning, Diversity Training, Communication, Listings, Residential Homes, Luxury, Buyers, FHA, New Home Sales, Leadership
Education
University of California, Los Angeles 1986 — 1991
History/English, History and English
University of California, Los Angeles 1986 — 1991
Bachelor's degree, History and English
Propel Insurance August 2012 - Present
The Regence Group March 2012 - August 2012
Regence Blue Shield August 2010 - March 2012
Blue Shield of CA October 2005 - July 2010
Regence Blue Shield September 1998 - July 2005
Skills
Health Insurance, Underwriting, Insurance, Analysis, Strategic Planning, Brokers, Employee Benefits, Life Insurance, Disability Insurance, Claim, Health Savings Accounts
Education
University of Puget Sound 1994 — 1998
BA, Accounting
Woodrow Wilson High School
Magellan Health Services December 2000 - December 2008
Magellan Behavioral Health 2000 - 2008
Blue Shield of CA 1993 - 1996
Skills
NCQA, HIPAA, Provider Relations
Education
University of California, Los Angeles 1976 — 1978
MN, nursing, behavioral health
Blue Shield of CA August 2003 - Present
Blue Shield of California 1995 - Present
Space Systems Loral June 1999 - December 2002
Raychem March 1987 - June 1996
Skills
Process Improvement, Facilities Management, Leadership, Vendor Management, Customer Service, Real Estate, Management, Cross-functional Team..., Visio, Budgets, Corporate Real Estate, Contract Management, Training, Invoicing, Outlook, Contract Negotiation, Lease Administration, Procurement, Software Documentation, Team Building
Education
De Anza College 1982 — 1985
2 year, Business Administration
University of Phoenix-San Jose California
Partnership HealthPlan of California July 2015 - Present
Partnership HealthPlan of California September 2013 - July 2015
Blue Shield of CA February 2008 - September 2013
Longs Drugs Store January 1999 - April 2008
Blue Shield of CA June 2006 - February 2008
Skills
Pharmacy
Education
2004-2006 San Diego State University
Bachelors of Science, Criminal Justice; General Education
Canada College
College of San Mateo
Project Management
Community Board Mediation Cerfticiation
Cerfticiation, Mediation
EyeMed Vision Care November 2013 - Present
CIGNA Healthcare September 2009 - September 2013
MetLife 1995 - July 2009
Blue Shield of CA 1992 - 1995
Prudential Insurance 1985 - 1992
Skills
Employee Benefits, Health Insurance, Managed Care, Strategic Planning, Insurance, Disability Insurance, Account Management, Health Savings Accounts, Competitive Analysis, New Business Development, Process Improvement, Sales, Benefits Administration, Business Development, Healthcare, Marketing Strategy
Education
University of California, Irvine - The Paul Merage School of Business
MBA
University of California, Los Angeles
B.A. Political Science, International Relations
San Marino High School
Blue Shield of CA Senior Financial AnalystBlue Shield of Ca1997 - 2009
Education
California Lutheran University
MBA, Finance
Blue Shield of California January 2015 - Present
Blue Shield of California January 2014 - December 2014
Blue Shield of CA January 2012 - December 2013
Blue Shield of California September 2006 - December 2011
UnitedHealth Group January 2005 - August 2006
PacifiCare Health Systems January 1999 - December 2004
Milliman January 1998 - December 1998
PacifiCare Health Systems July 1994 - December 1997
Pacific Life June 1992 - June 1994
Aetna January 1990 - June 1992
Skills
HMO, Medicare, Insurance, Health Insurance, Actuarial Science, Managed Care, PPO, Pricing, Health Policy, Healthcare, Program Management, Medicaid
Education
University of Connecticut 1988 — 1989
Master of Science (MS), Applied Mathematics
Tsinghua University 1982 — 1987
Bachelor of Science (BS), Computer Science
Blue Shield of CA March 2011 - Present
Anthem Blue Cross Blue Shield August 2005 - March 2011
Pacific Health Advantage March 2004 - August 2005
Blue Shield of CA January 2001 - November 2003
Pacific Health Advantage January 1993 - January 2000
Blue Cross of California February 1980 - January 1992
Skills
Marketing Strategy, New Business Development, Sales, Direct Sales, Account Management, Sales Management, CRM, Cross-functional Team..., Customer Retention, Leadership, Management, Program Management, Sales Operations, Strategy, Training, Health Insurance, Insurance
Education
Southern New Hampshire University
BA, Business Management
La Clinica de La Raza March 2011 - Present
East Bay Women's Health July 2013 - March 2014
Blackhawk Medical Group August 2012 - January 2013
Bodylines Wellness Center and Day Spa July 2007 - August 2012
Associated Internal Medicine Medical Group January 2012 - July 2012
John Muir August 2011 - November 2011
Avenue Family Practice February 2010 - February 2011
Deloitte & Touche LLP November 2006 - October 2008
Blue Shield of CA December 2004 - August 2006
MHN August 2003 - August 2004
Skills
Healthcare, Cpr Certified, Customer Service, Medical Terminology, EMR, EKG, Home Care, Hospitals, Administration, Medical Assisting, Treatment, Public Speaking, Case Management, Medical Records, Medicine, Pediatrics, Orthopedic, Appointment Scheduling, Clinical Research, Vital Signs, Microsoft Office, Microsoft Excel, ICD-9, Nutrition, Venipuncture, Pain Management, Wellness, Administrative..., Outlook, Urinalysis, Allscripts, NextGen, Care Planning, CPT, Medical Coding, HIPAA, Hospital Registration..., Leadership, Medical Billing, Phlebotomy, BLS, CPR Certified
Education
Western Career College 2009 — 2010
Medical Assistant Certificate, Liberal Arts and Sciences/Liberal Studies
National Holistic Institute 2006 — 2007
Certificate, Massage Therapy
Contra Costa College 1990 — 1996
Liberal Arts and Computer Applications