Great-West Healthcare
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Great-West Healthcare Employees
National Jewish Health August 2014 - Present
Kaiser Permanente September 2013 - August 2014
University of Colorado Hospital December 2010 - August 2013
CIGNA Healthcare June 2009 - August 2010
Anthem Blue Cross Blue Shield August 2007 - January 2009
Great-West Healthcare October 2005 - August 2007
Northern Colorado Pulmonary Associates November 2004 - October 2005
Skills
Insurance, Health, Customer Service, Health Insurance, Billing, Patient Safety, Quality Assurance, Consulting, Liaison, Problem Solving, Collaborative Problem..., Presentations, Sales, Internal & External..., Oral & Written..., Task Management, Regulatory Requirements
Education
Colorado State University 2008 — 2010
MBA, Business
Colorado State University 1993 — 1997
B.S., Nutrition and Dietetics
Medical and Business Trade School 1994 — 1995
AA, Administrative Medical Management
Thompson Valley High School 1988 — 1992
U S Government March 2009 - Present
Fifth Third Bank May 2007 - March 2009
Fifth Third Bank March 2006 - April 2007
Great west healthcare May 2000 - November 2003
Skills
Policy Analysis, Public Administration, Microsoft Excel, Outlook, Access, PowerPoint, Training, Team Building, Legislative Relations, Data Entry, Public Policy, Risk Management
Education
Austin Peay State University 2004 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Martin University 2000 — 2003
Business Administration and Management, General
Indiana University-Purdue University at Indianapolis 1996 — 1998
Elementary Education and Teaching
Austin Peay State University
Bachelor of Business Administration (BBA), Business
Anthem, Inc. January 2014 - Present
Project Management Institute 2014 - 2015
Amerigroup Corporation - now a part of Anthem, Inc. March 2008 - December 2013
Great-West Healthcare December 2006 - 2008
Great-West Healthcare August 2005 - December 2006
CIGNA Healthcare March 2001 - August 2005
Aetna October 1990 - September 2000
Skills
Vendor Management, Program Management, Business Analysis, Team Building, Account Management, Managed Health Insurance, Project Portfolio..., Strategic Negotiations, Organizational..., Merger Integration..., Acquisition Due..., PMO Development &..., Business Development, Due Diligence, Health Insurance, Healthcare, Leadership, Management, Medicare, Network Development, Project Management, Process Improvement
Education
Brandeis University 2012 — 2017
Master of Science (M.S.), Project & Program Management, In progress, anticipate graduation spring 2017
Project Management Institute 2014 — 2015
PMI Leadership Institute Master Class
The University of Connecticut School of Business 1981 — 1985
Bachelor of Science (B.S.), Marketing
U.S. HealthWorks March 2007 - Present
Great-West Healthcare April 1996 - March 2007
CareAmerica Health Plans June 1993 - April 1996
Skills
Contract Negotiation, Provider Relations, Healthcare Industry, Network Development, Strategic Planning, Process Improvement, Management, Leadership, Insurance, Healthcare Consulting, Team Building, Health Insurance, Public Speaking, Medicaid, Program Management, Physicians, Sales
Education
California State University-Los Angeles
Master of Arts (M.A.), Business/Corporate Communications
Los Angeles County July 2012 - Present
Private Practice July 2007 - July 2013
Metroplitan State Hospital July 2007 - July 2012
Los Angeles Superior Court September 2007 - June 2012
PacifiCare Behavioral Health May 2001 - February 2006
Great-West Healthcare February 1998 - May 2001
Prudential Healthcare 1991 - 1998
Skills
Psychiatry, Behavioral Health, Clinical Research, Mental Health, Medicine, Hospitals, Inpatient, Managed Care, Healthcare, Psychotherapy, Treatment, Utilization Management, Board Certified, Case Management, Quality Improvement, Case Managment, Clinical Supervision, Training, Public Health, Crisis Intervention, Program Development, Forensic Psychiatry, Family Therapy, Medicaid, Chemical Dependency, Adolescents, Addiction Recovery, Therapists
Education
University of California, Los Angeles 2006 — 2007
Fellowship, Forensic Psychiatry
The George Washington University School of Medicine and Health Sciences 1982 — 1986
Psychiatry Residency
Boston University School of Medicine 1977 — 1982
MD
Boston University 1975 — 1982
BA, Medical Sciences, Political Science
Frontier Associates, LLC March 2010 - Present
CORESTAFF Services 2006 - 2009
Great-West Healthcare May 2007 - November 2008
Texas Department of Public Safety April 1991 - June 2002
Skills
Data Analysis, Program Administration, Customer Service, Creative Problem Solving, Project Management, Microsoft Office, Microsoft Excel, Program Implementation, Access, Adobe Acrobat, Software Documentation, eQuest, Building Energy Analysis, Training, Solution Focused, Crystal Reports, Visio, Texture Art, Sustainability
Education
Austin Community College
Liberal Arts and Sciences, General Studies and Humanities
Catamaran January 2015 - Present
CTU January 2007 - Present
WellPoint June 2011 - January 2015
WellPoint February 2007 - June 2011
North American Medical Management January 2006 - January 2007
Great-West Healthcare January 2003 - January 2006
Skills
Healthcare, Leadership, Management, Negotiation, Network Management, Provider Relations, Higher Education, Training, Diversity and Inclusion, Contract Negotiation, Contract Management, Continuous Improvement, Network Administration, Program Management, Project Management, Process Improvement, Vendor Management, HIPAA, Medicare, Healthcare Management, Managed Care, Hospitals, Healthcare Consulting, Change Management, Quality Improvement, Business Process..., Claim, Performance Management, Strategic Planning, Insurance, Team Building, Data Analysis, Medicaid, Strategy, Healthcare Industry, Health Policy, Health Insurance, Leadership Development, EMR, Staff Development, Physician Relations, Public Speaking, Home Care, Credentialing, Disease Management, Network Development, HMO, Utilization Management, Physicians, Revenue Cycle
Education
University of St. Francis 2003 — 2005
MHA, Health Administration
Chicago State University 1999 — 2002
BS, Criminal Justice
Chicago State University 1997 — 2000
BA, Sociology
Colorado Access 2014 - Present
Children's Hospital Colorado 2012 - 2014
Children's Medical Center 2007 - 2012
Great-West Healthcare 2003 - 2007
Great-West Life & Annuity 2001 - 2003
New West Physicians 1996 - 2001
Skills
Healthcare Management, Strategic Planning, Healthcare Consulting, Physician Relations, Leadership, Business Development, Strategic Partnerships, Program Development, Human Resources, Public Speaking, Networking, Hospitals, Start-ups, Mergers, Practice Management, Non-profit..., Program Management, Managed Care, Change Management, Medicaid, Medicare, Health Insurance, Health Policy, Contract Negotiation, Conflict Resolution
Education
California State University - Hayward
Masters Public Administration, Healthcare
Colorado State University
BA, Medical Social Work
Randstad Technologies US September 2014 - January 2015
Sisters of Charity of Leavenworth April 2014 - August 2014
Century Link April 2010 - March 2014
Great-West Healthcare March 2009 - April 2010
Imerica Life and Health Insurance April 2008 - February 2009
Wellpoint Health Services October 2007 - April 2008
Great West October 2006 - April 2008
Hewlett-Packard January 2006 - May 2006
Alliance of Therapy Specialists September 2003 - January 2006
Quantum January 2002 - September 2002
Skills
Process Management, SDLC, Business Analysis, Project Management, Integration, Change Management, MS Project, Program Management, Telecommunications, Software Project..., Agile Methodologies, Business Intelligence, Business Process, Business Process..., Cross-functional Team..., Data Warehousing, Databases, Enterprise Architecture, IT Strategy, Leadership, Management, Microsoft Project, PMO, PMP, Process Improvement, Project Planning, Project Portfolio..., Requirements Analysis, Resource Management, SharePoint, Software Documentation, Team Building, Testing, Vendor Management, Visio
Education
Colorado Institute of Art 1993 — 1994
Visual Communications and Computer Graphics
Metropolitan State College of Denver 1990 — 1994
Computer Information Systems
Community College of Denver 1989 — 1991
CIS, Computer Information Systems
Lakewood High School 1986 — 1989
Diploma, Basic/Core
Summit High School 1985 — 1986
Diploma, Basic / Core
ConSova Corporation November 2013 - Present
Orion Western Skies Billing September 2012 - November 2013
Regis Corporation 1991 - 2013
Apria Healthcare July 2007 - September 2012
Great-West Healthcare 2005 - 2007
HMS Colorado 2005 - 2005
Concentra Integrated Services 2002 - 2003
PacifiCare Health Systems 1996 - 2002
Skills
Healthcare, Health Insurance, Durable Medical..., Medical Billing, Medical Terminology, HIPAA, COBRA, Claims Handling, Claims Investigations, Customer Service, Customer Satisfaction, Customer Oriented, Sales, Open Enrollment, Provider Enrollment, Account Reconciliation, Accounts Receivable, Third Party Billing, Billing Process, Medicare, Medicaid, Eligibility, Verification, Prior Authorization, Subcontracting, Insurance, Appointment Scheduling
Education
Bel-Rea Institute of Animal Technology 2003 — 2003
Veterinary Science, Veterinary/Animal Health Technology/Technician and Veterinary Assistant
Xenon International Academy-Denver 1990 — 1991
Cosmetology, Cosmetology/Cosmetologist, General
Pitney Bowes September 2014 - Present
Footprint Online LLC March 2013 - Present
Charles Schwab May 2011 - May 2013
Arizona Public Service (APS) February 2010 - May 2011
Arizona Public Services (APS) December 2008 - February 2010
Great-West Healthcare February 2006 - October 2008
CIGNA February 2005 - February 2006
UnitedHealth Group February 2001 - November 2004
Bank of America, Card Services Training Group July 1997 - October 2000
American Express, Operations Training February 1985 - July 1997
Skills
Learning Management..., Change Management, Six Sigma, Budgets, Training Delivery, Leadership Development, Workshop Facilitation, Strategic Planning, Curriculum Design, Organizational..., Succession Planning, Needs Analysis, Training, Performance Management, Program Management, Leadership, Talent Management, Analysis, Instructional Design, Performance Improvement, Staff Development, E-Learning, Management, Coaching, Process Improvement, Human Resources, Team Building, Strategy, Organizational..., Management Development, Onboarding, Start-ups, Employee Training, Team Management, Learning Management, Executive Coaching, Employee Engagement, Blended Learning, Call Centers, Instructor-led Training, Executive Development, Career Development, Conflict Resolution, Organizational Design, Culture Change, Employee Benefits, Workforce Planning, Personnel Management, Performance Consulting, 360 Feedback
Education
Arizona State University
MEd
University of Oklahoma
BFA
Cigna Insurance Services September 2005 - July 2013
Cigna (Formerly Great-West Life) December 1990 - July 2013
Seeking Next Opportunity 2006 - 2013
Great-West Healthcare 1990 - 2013
Skills
Release Management, Software Testing, Business Analysis, Software Documentation, Quality Assurance, SDLC, Account Reconciliation, Analysis, Customer Relations, Integration, Requirements Analysis, Requirements Gathering, Troubleshooting, Project Management, Process Improvement, Databases, Agile Methodologies, Business Intelligence, Program Management, Visio, Health Insurance..., SharePoint
Education
Community College of Aurora 1998 — 2002
Associate's Degree, General/Arts
Center High School
High School Diploma, General
University Hospitals of Cleveland March 2004 - Present
Great West Healthcare May 2003 - March 2004
Cigna Healtrhcare June 2000 - March 2003
Skills
Hospitals, Healthcare, EMR, Medicare, Home Care, Medical Terminology, Medicaid, Credentialing, Provider Relations, HMO, Healthcare Industry, Case Managment, Community Outreach, HIPAA, Healthcare Management, Managed Care, Medical Billing
Education
Malone College 1999 — 2000
Bachelor of Arts (BA), Business
Cuyahoga Community College 1994 — 1998
Associate's degree, Accounting
OppenheimerFunds February 2015 - Present
OppenheimerFunds December 2012 - February 2015
OppenheimerFunds June 2011 - July 2013
OppenheimerFunds September 2008 - June 2011
Janus Capital Group February 2007 - September 2008
Great-West Healthcare July 2006 - February 2007
StorePerform Technologies January 2005 - June 2006
Xcel Energy Markets August 2003 - January 2005
EchoStar Communications Corp. May 2003 - July 2003
Janus Capital Corp. March 2001 - May 2003
Skills
ETL, Informatica, Data Warehousing, Oracle, Unix, Enterprise Architecture, SQL, Linux, Business Intelligence, Integration, Team Leadership, Scrum, Business Analysis, Performance Tuning, Requirements Analysis, Data Migration, Data Modeling, Architecture, Technical Documentation, Data Warehouse..., Databases, SDLC, Master Data Management, Agile Project Management, DB2, Python, Data Integration, Data Quality, Cognos, Java, PostgreSQL, MySQL, Confluence, PL/SQL, Microsoft SQL Server, Database Administration, RedHat, Database Design, Atlassian JIRA, Atlassian Confluence, LDAP, IT Operations, Process Improvement, Shell Scripting
Education
Northeastern University 1992 — 1995
J.D., Law
Cornell University 1985 — 1989
B.S., Engineering Physics
UnitedHealth Group January 2015 - Present
UnitedHealth Group February 2014 - January 2015
UnitedHealthcare April 2013 - February 2014
UnitedHealthcare June 2010 - April 2013
UnitedHealthcare July 2008 - June 2010
Great West Healthcare September 2007 - July 2008
Skills
Health Insurance, Provider Relations, Insurance, Employee Benefits, Managed Care, Network Development, Medicare, Medicaid, Credentialing, Account Management, Utilization Management, HMO, HIPAA, Leadership, Health Policy
Education
American Academy of Professional Coders 2010 — 2010
Certified Professional Coder (CPC)
Dekalb Community College 2010 — 2010
Medical Billing and Coding Certificate
The University of Tennessee at Chattanooga 1999 — 2003
BS, Marketing
.
Keller Graduate School of Management of DeVry University
MBA, Health Care Administration
UnitedHealth Group
Operational Excellence Six Sigma Certification, Green Belt Certification
UnitedHealth Group
Operational Excellence Six Sigma Certification, LEAN Certification
Colorado Business Group on Health January 2015 - Present
Colorado PERA September 2008 - Present
Colorado PERA November 2003 - August 2008
Great-West Healthcare April 1999 - August 2003
Skills
CEBS, Employee Benefits, Health Insurance, Strategic Planning, Project Management, Medicare, Insurance, Customer Service, Coaching, Benefits Administration, Team Building, Leadership, Management, HIPAA, Healthcare, Training, Analysis, Data Analysis
Education
Colorado State University 1994 — 1998
BS, Psychology
BenefitMall April 2014 - Present
Arthur J. Gallagher & Co. July 2005 - February 2014
Great West Healthcare January 2002 - August 2005
Texas municipal league intergovernmental Employee Benefits January 1996 - August 2002
Skills
Microsoft Office, Insurance, Health Insurance, Customer Service, Employee Benefits, Medicare/Medicaid..., •Manage an assigned..., Enrollment Management, PowerPoint, Strategic Planning, Public Speaking, COBRA, Sales, Medicare, Health Savings Accounts, Management, Claim, Health Care Reform, Life Insurance, Brokers, Disability Insurance, Term Life Insurance, Flexible Spending..., Commercial Insurance, General Insurance, Reinsurance, Employee Wellness..., Underwriting, Property & Casualty..., ERISA, Long-term Care, Risk Management, FMLA, Employee Wellness, Cafeteria Plans
Education
Concordia University-Portland 2010 — 2012
Master of Education (M.Ed.), Reading Teacher Education, 3.5
Concordia University-Austin 2007 — 2010
Master of Education (M.Ed.), Curriculum and Instruction, 3.7
St. Edward's University 2002 — 2005
Bachelor of Science (BS), Physical and Biological Anthropology, 3.7
Reliance Label Solutions, Inc. January 2011 - Present
Reliance Label Solutions, Inc January 2009 - December 2010
Reliance Label Solutions, Inc January 2006 - January 2009
Great-West Healthcare September 2005 - January 2006
Pittsburg State University September 2003 - September 2005
Canter & Associates October 1999 - August 2003
Skills
Website Management, CRM software manager, Marketing Strategy, Sales, Marketing, Social Media, Trade Shows, CRM, Account Management, Social Media Marketing, Email Marketing, New Business Development, Marketing Communications, Direct Marketing, Online Advertising, Advertising, Copywriting, Strategic Planning, Market Research, Sales Management, Product Management, Public Relations, Program Management, Integrated Marketing, Product Marketing, Product Development, B2B, Budgets, Direct Mail, SEO, Brand Development, Online Marketing, Business Development, Lead Generation, Training, Digital Marketing, Marketing Research, Sales Operations, Management, B2B Marketing, Website Development, Webmaster Services, Forecasting
Education
Pittsburg State University 2003 — 2005
Masters of Business Administration, Marketing
California State University-Dominguez Hills 1999 — 2001
Bachelor of Arts, Education
Carol Dochen, REALTORS® January 2014 - May 2015
Freelance and Volunteer 2008 - 2014
Great-West Healthcare September 2004 - April 2005
Congressional Quarterly January 2000 - February 2004
AlignMark July 1998 - December 1999
Teaching Strategies, Inc. May 1997 - September 1997
Skills
Email Marketing, Marketing Communications, Public Relations, Social Media Marketing, Lead Generation, Corporate Communications, Online Marketing, Advertising, Marketing
Education
American University - Kogod School of Business 1996 — 1998
MBA, Marketing
Tufts University 1991 — 1995
BA, History
Universidad Autónoma de Madrid 1993 — 1994
History
Loomis Chaffee school 1989 — 1991
CIGNA Healthcare July 2008 - Present
Great West Healthcare June 1997 - July 2008
Great West Healthcare June 1992 - June 1997
Great West Healthcare July 1985 - June 1992
Skills
Managed Care, Health Insurance, Employee Benefits, Medicare, Insurance, Sales, Training, Disability Insurance, Healthcare, Life Insurance, Long-term Care, Sales Management, Leadership, Strategic Planning, Healthcare Consulting, Brokers, Health Savings Accounts, HMO, Benefits Administration, Underwriting, Health Care Reform, COBRA, Workers Compensation, Term Life Insurance, Provider Relations, 401k, Employee Wellness, Health Policy, Claim, Healthcare Industry, Medicaid, PPO, Dentistry, Accident, Medicare Part D, Network Development, Disease Management, HIPAA, Retirement, Pharmacy Benefit..., Fixed Annuities, Executive Management, ERISA, Reinsurance, Executive Pay, Group Insurance, Whole Life, Defined Benefit, Commercial Insurance
Education
Georgia State University 1984 — 1985
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General, 3.8
Eastern Michigan University 1982 — 1984
Human Resources Management/Personnel Administration, General
Shorter College 1981 — 1982
Business Administration and Management, General
Cigna June 2014 - Present
CIGNA Healthcare November 2011 - June 2014
Policy Studies October 2011 - November 2011
CIGNA Healthcare March 2010 - October 2011
Great-West\Cigna Healthcare March 2008 - March 2010
Great-West Healthcare April 2007 - April 2008
Skylar Hospitality & Colorado Pub Company October 2006 - February 2008
Skills
Software Development, XML, PL/SQL, SDLC, Software Documentation, Visio, Java, Oracle, VBScript, Unix, Visual Basic, Databases, Microsoft SQL Server, IIS, Requirements Analysis, Microsoft Office, Systems Analysis, SharePoint, T-SQL, GUI Design, SQL, .NET, Linux, ASP.NET, Informatica, Data Analysis, Data Warehousing, Triage, Shell Scripting, Workload Automation, Content Management, CSS, Technical Writing, HTML, JavaScript, Windows, MySQL, OOP, Oracle PL/SQL..., PHP, CA WA EE, Autosys, AJAX, Team Leadership, Highly motivated..., Troubleshooting, Web Applications, C#, TWS
Education
DeVry University 2004 — 2007
BS, Computer Information Systems
Meridian Health Plan April 2013 - Present
UnitedHealthcare Community Plan June 2009 - April 2013
Trinity Health June 2007 - June 2009
Great-West Healthcare July 2003 - May 2007
M-CARE April 1999 - June 2003
TriBrook/AM&G July 1997 - April 1999
Prudential Healthcare February 1995 - June 1997
PersonalCare September 1991 - February 1995
MetLife 1989 - 1991
Skills
Managed Care, Medicare, Health Insurance, Healthcare, Healthcare Management, Medicaid, Insurance, Process Improvement, Strategic Planning, Employee Benefits, Healthcare Industry, Network Development, Contract Negotiation, Team Building, Change Management, Leadership, Analysis, Underwriting, Strategy, Revenue Cycle, Data Analysis, Health Policy, Provider Relations, Disease Management, Management
Education
Regis University 2005 — 2006
MBA, Accounting & Finance
Ball State University 1986 — 1989
BS, Actuarial Science
Eastern Illinois University 1985 — 1986
Woodruff High School 1981 — 1985
The Walt Disney Company March 2011 - Present
CIGNA September 2001 - March 2011
Great-West Healthcare 2000 - 2009
Great-West Healthcare 2000 - 2009
Skills
Business Intelligence, Data Warehousing, Database Administration, Database Design, Databases, Business Analysis, Microsoft SQL Server, Oracle, Oracle RAC, Neoview, Greenplum, PostgreSQL, MySQL, Sybase SQL Anywhere, Data Modeling, SDLC, ETL, Performance Tuning, Enterprise Architecture, Management, Requirements Analysis, Visio, Software Development, Integration, MongoDB, SAS Platform..., Tableau
Education
Keller Graduate School of Management of DeVry University 2011 — 2014
Master of Business Administration (M.B.A.), Information System Management, 3.642
Keller Graduate School of Management of DeVry University 2006 — 2014
Certificate on Business Administration towards MBA, Business Administration Concentration on Information System Management, 3.57
DeVry University 1990 — 1994
Computer Information System, Computer, Database, Software
Aetna / Coventry September 2013 - Present
WellPoint January 2012 - January 2013
US Army 1982 - 2013
WellPoint / UniCare November 2009 - January 2012
Wellpoint / UniCare October 2005 - 2009
US Army 2006 - 2008
UniCare Life and Health 2005 - 2007
Great-West Healthcare 2003 - 2005
Humana 1997 - 2003
Skills
Organizational..., Large Project Management, Medicaid, Healthcare Management, Network Development, Negotiation, Health Plans, Provider Relations, Managed Care, Medicare, Health Insurance, Provider Contracting, Hospitals, Strategic Planning, Team Building, Contract Negotiations, Mentoring, Compliance, Turn Around Management, PPO, Project Management, Contract Negotiation, Health Policy, Healthcare, HMO, Process Improvement, Healthcare Information..., Product Development, Healthcare Industry, Insurance, Utilization Management, HIPAA, Disease Management, Credentialing, Physician Relations, Physicians, Pharmacy Benefit..., Revenue Cycle, Quality Improvement, Medicare Part D, Senior Level Alliance..., Commercial Product..., Practice Management, EHR, Informatics, Medical Compliance, EMR, Revenue Cycle Management, JCAHO, Training
Education
Central Michigan University 1991 — 1993
MBA, Health Care Admin
Providence College 1982 — 1986
BS, Health Care Admin
Nelnet Guarantor, Solutions.LLC February 2013 - Present
Nelnet Diversified Solutions, LLC February 2012 - January 2013
DIRECTV Group, Inc. November 2008 - May 2010
Great-West Healthcare February 2006 - April 2008
Great-West Healthcare February 2005 - January 2006
Great-West Life and Annuity Insurance Company November 2004 - January 2005
Comcast Corporation (Formerly AT&T Broadband) January 2002 - March 2004
AT&T BROADBAND (Formerly Tele-Communications, Inc.) January 2001 - December 2001
TELE-COMMUNICATIONS INCORPORATED November 1997 - December 2000
TELE-COMMUNICATIONS INCORPORATED October 1996 - October 1997
Skills
Linux OS, Westlaw, Microsoft Vista, Word,..., OpenOffice Office Suite, Type 30 WPM, 10 Key, Operation, maintenance..., Project Management, Process Scheduler, Linux, Time Management, Customer Satisfaction, Vendor Management, Software Documentation, Process Improvement
Education
Community College of Aurora
AAS, Business Management
South Denver Senior High School ·
Diploma
Anthem Blue Cross July 2012 - Present
UnitedHealthcare June 2011 - July 2012
Blue Shield of CA 2007 - 2011
EBPA 2008 - 2009
Great-West Healthcare 1998 - 2007
Skills
Health Insurance, Healthcare, Sales, Insurance, Employee Benefits, Account Management, Disability Insurance, Benefits Administration, Health Savings Accounts, Salesforce.com, Underwriting, Managed Care, Brokers, Workers Compensation, Medicare, COBRA, Life Insurance, Long-term Care
Education
Cal Poly San Luis Obispo
BS, Business Administration
Molina Healthcare April 2014 - Present
Amerigroup Corporation November 2011 - April 2014
Excellus BCBS April 2008 - November 2011
Great-West Healthcare December 2002 - March 2008
Aetna 1998 - 2002
Tenet Healthcare 1995 - 1998
Skills
Network Development, Provider Relations, Health Insurance, Managed Care, Medicare, Medicaid, Network Administration, Healthcare, HMO, Healthcare Industry, HIPAA, Health Policy, Healthcare Consulting, Credentialing, Healthcare Information..., Healthcare Management, PPO
Education
Dowling College
BBA Accounting
OptumHealth December 2010 - Present
The Wright Group, Inc. August 2009 - February 2010
Mercer March 2007 - August 2009
Great-West Healthcare February 2006 - March 2007
Great-West Healthcare January 2004 - February 2006
Great-West Healthcare September 1999 - January 2004
Skills
Strategic Planning, Project Management, Account Management, Data Analysis, Analysis, Leadership, CRM, Sales, Insurance, Employee Benefits, Budgets, Business Process, Sales Management
Education
Colorado State University 1994 — 1998
Bachelors, Technical Journalism - Public Relations
Cigna February 2010 - Present
Great-West Healthcare 2000 - 2008
Great-West Healthcare May 1991 - August 2000
Great-West Healthcare February 1981 - April 1991
Skills
Team Building, Employee Benefits, Talent Management, Staff Development, Insurance, Project Management, Health Insurance, Call Center, Leadership, Employee Engagement, Negotiation, Management, Underwriting, Coaching, Life Insurance, Sales, Contract Negotiation, Human Resources, Business Strategy, Analysis, Change Management, Customer Service, Team Leadership, Vendor Management, Cross-functional Team..., Performance Management, Business Development, Marketing, Process Improvement, Account Management, Program Management, Training, Business Analysis, Organizational..., New Business Development, Health Care Reform, Healthcare, Health Savings Accounts, Software Documentation, Sales Management, Strategy, Strategic Planning, Budgets, Operations Management, Disability Insurance, Leadership Development, Risk Management, Recruiting, Employee Training, Benefits Administration
Education
Adams State University
Bachelors, Business
Aurora Central High School
Value Options January 2011 - Present
CIGNA Healthcare July 2008 - June 2010
Great-West Healthcare April 2006 - July 2008
Linkia, LLC July 2004 - March 2006
The George Washington University Health Plan July 1998 - September 2002
Maryland Health Network 1996 - 1998
Humana 1994 - 1996
Group Health Association 1992 - 1994
CareFirst BlueCross BlueShield 1987 - 1992
Rochester Health Network (RHN) 1985 - 1987
Skills
Healthcare, Network Development, Managed Care, Medicaid, Provider Relations, HMO, Employee Benefits, HIPAA, Hospitals, Utilization Management, Insurance, Process Improvement, Policy, Customer Service, Health Policy, Contract Negotiation, Medicare, Healthcare Management, Leadership, Healthcare Information..., Healthcare Consulting, PPO, Credentialing, Healthcare Industry, Training
Education
Rochester Institute of Technology 1982 — 1987
MS, Human Service Management
Alfred University 1978 — 1980
BS, Healthcare Administration/Business Administration
Allegheny College 1976 — 1978
N/A, Biology
Cigna June 2015 - Present
CIGNA Healthcare May 2009 - June 2015
CIGNA Healthcare January 2010 - May 2010
Cigna Healthcare July 2008 - May 2009
Great-West Healthcare August 2006 - July 2008
Bonfils Blood Center August 2002 - June 2006
Jewell Insurance Associates 1996 - 2000
Skills
Healthcare, Customer Service, Process Improvement, Training, Team Building, Outlook, Public Speaking, Access, Microsoft Excel, Leadership Development, Nonprofits, Microsoft Office, Data Entry, Employee Benefits, Business, Visio, HIPAA, Insurance, PowerPoint
Education
Regis University 2010 — 2012
MSOL, MS in Organizational Leadership with certification in Executive Leadership and Project Management
Metropolitan State University of Denver 2000 — 2005
B.A., History, minor in Political Science
Community College of Denver 1992 — 1995
Certificate, Paralegal Studies
Windsor High School 1988 — 1992
Diploma, General Studies
XO Communications July 2014 - Present
Arrow Electronics November 2013 - Present
Ascend Clinical October 2012 - July 2013
Cochlear Americas July 2010 - December 2012
Great West Healthcare November 2005 - June 2008
Anthem Blue Cross and Blue Shield January 1999 - October 2004
Skills
Hospitals, Troubleshooting, Healthcare Information..., Healthcare, Medical Devices, Software Documentation, Customer Satisfaction, Leadership, Process Improvement, Cross-functional Team..., Team Building, Quality Assurance, Access, Management, Call Centers, Sales Operations, Customer Service, Time Management
Education
Colorado State University 2010 — 2014
Bachelor's degree, Organizational Leadership
ProBuild Holdings 2013 - Present
Norgren 2010 - 2013
Johns Manville 2004 - 2010
Great-West Healthcare 1999 - 2004
New West Physicians 1996 - 1999
Paramount Physicians Network 1995 - 1996
University Physicians, Inc. 1993 - 1995
University of Colorado Hospital 1992 - 1993
Skills
IT Strategy, IT Transformation, IT Financial Management, Enterprise Architecture, IT Outsourcing, Distributed Team..., Project Turnaround, Organizational..., Vendor Management, Contract Negotiation, Program Management, Six Sigma, Network Security, Computer Security, Budget Management, Acquisition Integration, Change Management, Global Management, ERP, Software Development, E-business, Middleware, IT Management, Process Engineering, Data Center, Process Improvement, Business Intelligence, Information Technology, Budgets, Strategy, Cross-functional Team..., Business Process..., Leadership, Security, Testing, SAP, Telecommunications, Infrastructure, Integration, Networking, Project Portfolio..., Outsourcing, Business Process..., Disaster Recovery
Education
Drake University
BS, Computer Science
University of Colorado Denver
MBA, Business Administration
Providence Health Plans December 2014 - Present
Regence BlueCross BlueShield June 2012 - December 2014
Regence BlueCross BlueShield August 2009 - June 2012
CIGNA Healthcare June 2008 - August 2009
Great-West Healthcare September 2001 - June 2008
Skills
B2B, Health Insurance, Account Management, Insurance, Hiring, Pricing, Healthcare, Customer Service, Customer Relations, Sales Management, Team Building, Forecasting, Coaching, Consultative Selling, Budgeting, Public Speaking, Employee Relations, Salesforce.com, PowerPoint, Excel, Word, Mentoring, Strategic Planning, Contract Negotiations, Employee Benefits, Team Leadership, Problem Solving, Outlook, Microsoft Excel, Customer Retention, Analysis, Budgets, Sales, Negotiation, Management, Operations Management, Health Savings Accounts, Training, Managed Care, Selling, Contract Negotiation
Education
Eastern Oregon University 1990 — 1993
BS, Exercise Science
Grant Thornton LLP July 2013 - Present
Grant Thornton LLP February 2011 - June 2013
Ernst & Young August 2010 - February 2011
Ernst & Young LLP June 2007 - July 2010
Great-West Healthcare 2003 - 2005
CIGNA Healthcare June 2000 - September 2003
Skills
Healthcare, Project Management, Managed Care, Strategy, Medicare, Financial Analysis, Business Process..., Strategic Planning, Medicaid, Analytics, Process Improvement, Data Analysis, Management Consulting, Financial Modeling, Employee Benefits
Education
Emory University - Goizueta Business School 2005 — 2007
Master of Business Administration (MBA)
University of Massachusetts, Amherst 1996 — 2000
BS, Mathematics, Economics
Cigna April 2013 - Present
CIGNA Healthcare January 2011 - April 2013
CIGNA Healthcare June 2009 - January 2011
CIGNA Healthcare July 2008 - June 2009
Great-West Healthcare July 2002 - July 2008
Skills
CRM, Sales Operations, Business Development, New Business Development, Customer Retention, Sales, Managed Care, Segmentation, Health Insurance, Salesforce.com, Account Management, Employee Benefits, Insurance, Healthcare, Strategic Planning, Selling, Process Improvement, Leadership
Education
Auburn University 1998 — 2002
BS, Marketing
Consumerdriven, LLC February 2013 - Present
CIGNA January 2006 - 2013
Great-West Healthcare June 2004 - December 2005
Definity Health/Consumer Driven Marketing January 2000 - June 2004
Marsh September 1997 - December 2000
DCA, Inc. September 1989 - September 1997
Share Health Plan January 1986 - September 1989
Skills
Health Insurance, Health Savings Accounts, Employee Benefits, Healthcare, Public Speaking, Health Policy, Cafeteria Plans, Consumer Driven Health..., Healthcare Consulting, Innovation, Strategic Communications, Thought Leadership, Defined Contribution..., Consumer Healthcare, Health Care Cost and..., Health Reimbursement..., Using Chopsticks, Benefits Design, Elvis Impersonation, Conference Facilitation, Behavioral Economics, Health Insurance..., Cost Transparency, Quality Transparency, Offending men wearing..., International..., Panel Moderator, International Travel, Strategic Sales Plans, Technical Training, Benefits Administration, Benefits Negotiation, Connector of People, Communication Skills, Haiku, CDH, Lobbying, Certain Celebrity..., Sales, Strategic Planning, Strategy, Team Building, Wellness, Program Management, Process Improvement, Policy, Medicare, Management, Managed Care, Account Management
Education
Bethel University 1980 — 1984
Bachelor of Arts (B.A.), Business/Managerial Economics
FINKELSTEIN COMMUNICATIONS June 2013 - Present
TRIZETTO CORPORATION January 2008 - May 2013
GREAT-WEST HEALTHCARE 2004 - 2007
FINKELSTEIN WRITING & EDITING 2000 - 2003
KN ENERGY INC. 1998 - 1999
PRICE WATERHOUSE LLP 1994 - 1998
Skills
Corporate Communications, Healthcare Information..., Healthcare, Media Relations, Marketing Communications, Public Relations, Business Development, Press Releases, Account Management, Marketing Strategy, Email Marketing, Social Media Marketing, Advertising, Strategy, Strategic Planning, Marketing, Product Management, Public Speaking, Management, Editing, SaaS, Enterprise Software, Team Leadership, Business Strategy, Integrated Marketing, Messaging, Sales, Speech Writing, Leadership, Strategic Communications, Internal Communications, Crisis Communications, Reputation Management
Education
Boston University
M.S., JOURNALISM/COMMUNICATIONS
Brandeis University
B.A., PHILOSOPHY
Insurance Auto Auctions July 2007 - October 2012
Great-West Healthcare September 2003 - June 2007
Towers Watson April 2001 - August 2003
Skills
Forecasting, Analysis, Microsoft Excel, Access, SAP Business..., Microsoft Business..., Microsoft Sharepoint, Actuarial Science, Budgets, PowerPoint, Brio Intelligence Client, Outlook, Microsoft Word, Pension Administration, VBA, Customer Service, Stochastic Modeling, Visio, Probability, Performance Reporting, Data Analysis, Program Management, SharePoint
Education
Augustana College 1998 — 2002
BS, Mathematics and Computer Science
Eisenhower High School 1994 — 1998
The Fresh Experience-Book writing May 2014 - Present
The Fresh Experience December 2010 - Present
Rocky Mt. Healthplans/CNIC April 2010 - December 2010
CIGNA Healthcare October 2008 - July 2009
Great-West Healthcare January 2006 - July 2007
Great-West Healthcare April 2001 - December 2005
Great West Healthcare April 2001 - December 2005
Pacificare of Colorado July 1999 - December 2000
PacifiCare June 1999 - December 2000
Pacificare of Colorado July 1997 - July 1999
Skills
Excel, Word, Guitar, Professional Speaking, Bassist, Access, PowerPoint, Data Mining, Data Analysis, Data Entry, Outlook, Ten Key, Mathematics Education, Microsoft Word, Microsoft Excel, Motivational Speaking, Negotiation, Software Documentation, Management, Microsoft Office, Music, Insurance, Editing, Customer Service, Public Speaking, Coaching, Team Building, Marketing, Hospitals, Leadership, Training, Employee Benefits, Analysis, Healthcare, Event Management, Guitarist, Sales, Process Improvement, Social Media, Nonprofits, Entertainment, Visio, Songwriting, Social Media Marketing, Facebook, Strategic Planning, Project Management, Time Management, Program Management, Event Planning
Education
Dick Grove School of Music 1985 — 1986
N/A, Music Theory/Guitar Improvisation/Music Business Contract Law
California State University-Northridge 1980 — 1986
BS Degree, Business Administration-Marketing
Beverly Hills High School 1970 — 1974
General, General
National General Insurance September 2014 - Present
American Medical and Life Insurance Company January 2012 - August 2014
Sharebridge Private Equity Consolidated May 2010 - December 2011
Great-West Healthcare 2003 - 2009
Chernoff Diamond & Co 1996 - 2003
CIGNA International 1990 - 1992
CIGNA Employee Benefits 1987 - 1990
Procter & Gamble 1979 - 1987
Skills
Employee Benefits, Insurance, Health Insurance, Underwriting, Management, Mergers & Acquisitions, Managed Care, Business Development, Healthcare, Health Care Reform, Executive Management, Program Management, COBRA, Disability Insurance, Mergers, Benefits Administration, Accident, Critical Illness, Pharmacy Benefit...
Education
College of the Holy Cross 1975 — 1979
BA, Economics
Bourgs Land Services, LLC 2013 - 2014
Great-West Life 2011 - 2013
Blue Shield of California 2010 - 2011
Cigna 2008 - 2010
Great-West Healthcare 2004 - 2008
Great-West Healthcare 2001 - 2004
Great-West Life 1997 - 2001
Great-West Life 1995 - 1997
Skills
Captivate, Instructional Design, Flash Design, Adobe Creative Suite, Learning Management..., MS Word, Microsoft Excel, PowerPoint, Visio, Microsoft Publisher, Illustrator, Photoshop, InDesign, Dreamweaver, Flash Animation, Basic HTML, JavaScript, ActionScript, Quark XPress, Corel Design Software, Adult Learning Theory..., Gerber Composer (plot..., Lectora, Articulate Storyline, Camtasia Studio, Snag It, SumTotal LCMS
Education
Art Institute of Colorado 2002 — 2006
Bachelor of Arts (B.A.), Graphic Design, 4.0
The Art Institute of Colorado 2002 — 2006
Bachelor's of Arts in Graphic Design, Graphic Design, 4.0
Greater Colorado November 2014 - Present
InnovAge August 2012 - September 2014
Perficient, Inc. October 2010 - April 2012
McKesson November 2006 - October 2007
Great-West Healthcare August 2003 - October 2006
Cadence, LLC December 1996 - August 2003
Ernst & Young August 1992 - January 1996
Skills
Change Management, Product Management, Process Consulting, Healthcare, Business Process, Managed Care, Utilization Management, Case Management, Disease Management, Claims, Project Management, Program Management, Management, Claim, Process Improvement, Business Intelligence, Business Analysis, Vendor Management, SDLC, Human Resources, Consulting, Software Documentation, Leadership, CRM, Cross-functional Team..., Management Consulting
Education
University of Denver 1991 — 1993
Masters
Colorado State University 1980 — 1984
Bachelor of Science
AEMERUS Managed Care March 2006 - Present
AirWay Technologies, Inc. August 2009 - March 2011
Horizon Health Care/Horizon Behavioral Services April 2003 - June 2006
Great-West Healthcare 1997 - 2003
Health Net January 1990 - January 1997
Skills
Healthcare Management, Healthcare Contracting, Managed Care, Health Insurance, Process Improvement, Customer Relations, Team Leadership, Business Planning, Start-ups, Strategic Leadership, ROI Improvement, Medicaid, Healthcare Consulting, Operations Management, Business Strategy, Leadership Development, Acquisition Integration, Performance Improvement, Policy, Management, Business Process..., MCO, Strategy, Revenue Cycle, Network Development, Business Development, P&L Ownership, Revenue Cycle Management, Healthcare Industry, EHR, Staff Development, Member Engagement, Provider Network..., Medicare, Employee Benefits, Physician Alignment, Accountable Care, Physician Network..., Payer Relations, Affordable Care Act, Health Care Reform, Health Plan Operations, Network Contracting, Healthcare Reimbursement, Knox Keene, Healthcare, Physicians, Provider Relations, HMO, Hospital Reimbursement
Education
Ashford University 2011 — 2014
Bachelor's degree Health Care Administration, 4.0
Tulane University - A.B. Freeman School of Business 2006 — 2007
MBA Course Work
California State University, Fresno 1975 — 1980
Western Union June 2012 - Present
Project Management Institute - PMI Mile Hi Chapter May 2010 - April 2014
Colorado Regional Health Information Organization October 2010 - June 2012
D'Evelyn Education Foundation 2009 - 2011
D'Evelyn Jr. / Sr. High School 2007 - 2010
Infopipe Information Services, Inc. 2009 - 2009
CIGNA Healthcare 2008 - 2008
Great-West Healthcare 1998 - 2008
Skills
Project Management, Process Improvement, Program Management, Vendor Management, Business Analysis, PMP, MS Project, Visio, Cross-functional Team..., Business Process..., SDLC, Change Management, Strategic Planning, SharePoint, Project Portfolio..., Leadership, Project Planning, Risk Management, Team Leadership, PMO, Business Process, Training, Management, Software Documentation, Agile Project Management, Software Project..., Quality Assurance, Requirements Analysis, Integration, Project Coordination, Policy, IT Management, Budgets, ITIL, Resource Management, Project Delivery, CRM, Analysis, Six Sigma, Team Building, Management Consulting, Strategy, Testing, Business Intelligence, Team Management, IT Strategy, Governance, Requirements Gathering, Operations Management, Business Requirements
Education
Association of Certified Anti-Money Laundering Specialists
Certified Anti-Money Laundering Specialist (CAMS)
Project Management Institute 2010 — 2010
Project Management Professional (PMP)
Boston University 2009 — 2009
Certification, Project Management
University of Alabama
B.A., Communication and Information Sciences
Highmark Inc. August 2015 - Present
AliveCor, Inc. July 2014 - July 2015
Physicians Immediate Care July 2012 - July 2014
Walgreens October 2009 - June 2012
UnitedHealth Group January 2006 - October 2009
Great-West Healthcare January 2003 - January 2006
Ketera Technologies February 2001 - August 2002
Netscape June 1996 - November 2000
General Electric June 1991 - June 1996
Skills
Product Management, Strategy, Marketing Strategy, Healthcare, Leadership, Start-ups, Marketing, Strategic Partnerships, Managed Care, Product Development, E-commerce, Brand Development, Go-to-market Strategy, Business Development, Strategic Marketing, Medicare, Program Management, Enterprise Software, Management
Education
Dartmouth College 1987 — 1991
BA
USI Insurance Services July 2015 - Present
TASK Insurance, LLC 2013 - July 2015
USI Midwest 2002 - 2012
Great West Healthcare 1998 - 2002
Education
DePaul University 2006 — 2010
BS, Management
University of Wisconsin-Parkside 1996 — 1998
Math
Rainbow International of Chicago North Shore January 2014 - Present
Life on Prints 2004 - Present
Hallmark Cards October 2013 - March 2014
University of Illinois at Chicago July 2004 - February 2007
Great-West Healthcare December 2003 - July 2004
Great-West Healthcare December 2002 - December 2003
Great-West Healthcare December 2000 - November 2002
Great-West Healthcare October 1999 - November 2000
Great-West Healthcare September 1998 - September 1999
Marshall Field's 1995 - 1998
Skills
Customer Service, Leadership, Management, Microsoft Office, Sales
Education
Elmhurst College 1994 — 1998
Bachelor's Degree, Business Administration and Management, General
Trinity High School 1990 — 1994
High School
Mannheim Jr high
Cigna Healthcare October 2006 - Present
Great-West Healthcare May 1999 - October 2006
Skills
Employee Benefits, Management, Sales, Dentistry, Group Insurance, Self-funded, Health Insurance, Health Savings Accounts, Managed Care, Disability Insurance, Customer Service, Insurance, Marketing, Brokers, Underwriting
Education
Denison University 1989 — 1993
Bachelor of Arts (B.A.), Marketing
Denison University 1989 — 1993
Bachelor of Arts (B.A.), Marketing, Economics
Canterbury School
Canterbury School
Canterbury School
eMindful March 2015 - Present
The Vitality Group Inc. July 2014 - March 2015
Kaiser Permanente 2008 - June 2014
Great-West Healthcare 2006 - 2007
Kaiser Permanente 1997 - 2006
Foundation Health, Inc. 1995 - 1997
First Health Strategies, Inc. 1993 - 1995
Massachusetts Mutual Life Insurance Co. 1985 - 1993
Skills
Employee Benefits, Disease Management, Sales Presentations, Marketing Strategy, Internal Communications, Health Insurance, Managed Care, Healthcare, Medicare, Insurance, HIPAA, Benefits Administration, Strategic Planning, Salesforce.com, Account Management, New Business Development, Healthcare Information..., Dentistry, Workers Compensation, Disability Insurance, Business Development, Account Sales Strategies, Key Account Acquisition..., Performance Metrics, High Performance..., Revenue Growth..., Sales Operations, Territory Growth, Revenue Cycle, Integrated Care, Key Account Development, Fortune 500 Account..., Strategic Partnerships, Business Alignment, New Business Generation, Market Development, HMO, Selling, Health Care Reform, Sales, Management, Health Policy, Customer Retention, Healthcare Industry, PPO, Healthcare Consulting, COBRA, Pharmacy Benefit...
Education
Baldwin Wallace University 1982 — 1984
Masters in Business Administration, Business, Management, Marketing, and Related Support Services
Wharton University 1982 — 1984
Certified Employee Benefits Specialist
Michigan State University 1975 — 1979
Bachelors of Arts, Major - Marketing
Cigna September 2014 - Present
Cigna February 2013 - Present
CIGNA July 2010 - Present
CIGNA July 2008 - June 2010
Great-West Healthcare April 2004 - June 2008
Skills
Program Management, Project Portfolio..., PMO, Process Improvement, Vendor Management, Business Analysis, Change Management, Business Requirements, Business Process..., Project Management, Visio, Project Delivery, Requirements Gathering, Software Documentation, Cross-functional Team..., Healthcare, Management, Health Insurance, Leadership
Education
Colorado State University 1996 — 1999
Bachelor of Arts (B.A.), History
Apex Systems 2013 - 2014
CIGNA April 1989 - May 2013
Great-West Healthcare 1999 - 2004
Great-West Healthcare 1999 - 2004
Great-West Healthcare 1999 - 2004
Great-West Healthcare 1999 - 2004
Skills
Customer Service, Health Insurance, Typing, Time Management, Organization, Self-starter, Provider Relations, Policy, Managed Care, Insurance, Network Development, HIPAA, Healthcare, Medicare, Contract Negotiation, Strategic Planning, Claim, Medicaid, Public Speaking, HMO, Government, Health Policy, PPO, Privacy Law, Licensing
Education
Columbia College 1994 — 1999
Bachelor of Science, Accounting and Finance
Cigna March 2014 - Present
Cigna Investment Management June 1989 - Present
CIGNA 1989 - Present
Cigna Investment Management January 2001 - June 2004
Great-West Healthcare June 1989 - May 2001
Skills
Microsoft Office, Microsoft Word, Customer Service, PowerPoint, Windows, Outlook, Microsoft Excel, Microsoft SQL Server, Microsoft Access, Visio, Management, Process Improvement, Software Documentation
Education
Colorado State University 1984 — 1985
Cigna September 2014 - Present
Cigna April 2008 - September 2014
Great-West Healthcare September 2002 - April 2008
General American October 1985 - March 2002
Skills
28 years in Managed..., Strategic Planning, Employee Wellness..., Adaptability, Emotional Intelligence, Building Relationships, Account Management, Communication Skills, Dependable Team Player, Customer Oriented, Customer Engagement, Event Planning, Proactive self-starter, Motivated self-starter, Client Presentation, Analitical, Forward Thinking, Innovation Consulting, Time Management, Creative Problem Solving
Education
Community College of Allegheny County 1982 — 1985
Associate's degree, Business Administration and Management, General
Business Transformation & Optimization (BT&O) Consulting April 2015 - Present
Senior Consultant - Comcast October 2014 - Present
CliIntel September 2012 - September 2014
CliIntel January 2010 - August 2012
CIGNA August 2005 - January 2010
Great-West Healthcare August 2005 - July 2008
PeopleSoft July 2003 - January 2005
J.D. Edwards June 2001 - July 2003
J.D. Edwards February 1999 - June 2001
Skills
Six Sigma, Project Management, Business Process..., Business Analysis, Program Management, Change Management, Business Intelligence, Business Process, Enterprise Software, Telecommunications, Process Improvement, Analysis, Management, Software Documentation, Visio, Business Strategy, Leadership, Training, Professional Services, SharePoint, Analytics, Strategic Planning, Integration, Cross-functional Team..., Vendor Management, Creative Strategy
Education
University of Phoenix
Master of Arts (MA), Organizational Management
Columbia College
BA, Criminal Justice
Six Sigma Partnering
Six Sigma Master Black Belt, Six Sigma
Benevis November 2013 - Present
Kool Smiles May 2009 - November 2013
Great-West Healthcare September 2003 - November 2007
Humana November 2000 - June 2003
Skills
Revenue Cycle, HIPAA, Healthcare, Healthcare Management, Data Analysis, PowerPoint, Microsoft Office, Health Insurance, 10 Key, MS Excel Pivot Tables, Appeals, Emergency Medical, Internal Audit, Provider Enrollment, Proprietary Software, Training, Microsoft Excel, Medical Billing, Customer Service, Medicaid, Analysis, Process Improvement, Invoicing, Healthcare Information..., Leadership, Software Documentation, Hospitals, Medical Records, Clinical Research, Revenue Cycle Management, Employee Training
Education
Edison Community College 1985 — 1989
Associate of Arts (AA), Pre-Medicine/Pre-Medical Studies, 3.29
Edison Community College 1985 — 1989
Associate of Arts (AA), Medicine
CGI June 2012 - Present
CIGNA Healthcare July 2008 - June 2011
Great-West Healthcare November 1999 - July 2008
Great-West Life and Annuity Insurance Company April 1992 - November 1999
Lincoln National Life September 1985 - April 1992
Skills
Microsoft Office, Visio, Remedy, HP Service Manager, Borland CaliberRM, Mercury Quality Center, MS Project, Use Case Analysis, Visual Source Safe, SharePoint, Software Project..., Requirements Gathering, Web Applications, Software Documentation, Software Quality..., Software Troubleshooting, Detail Orientation, Documentation, Systems Analysis, Requirements Analysis, Problem Solving, Testing, Troubleshooting, Insurance, Healthcare, Business Analysis, SDLC, Technical Writing, Analysis, User Acceptance Testing, Outlook, Business Requirements, HTML, Word, Excel, Microsoft Word, Microsoft Excel, Quality Center, Business Process, Agile Methodologies, Change Management, Training, Project Management, Access, Software Development, Management, VSS, BMC Remedy, OptimizeIt, Quality Assurance
Education
University of Illinois at Urbana-Champaign 1982 — 1983
Masters, Vocal Performace
University of Illinois at Urbana-Champaign 1981 — 1982
Bachelors, Vocal Performance
DePauw University 1974 — 1978
Bachelors, Music Business
CIGNA July 2009 - Present
Cigna April 2008 - July 2009
Great-West Healthcare April 1997 - March 2008
Skills
SAP, Business Analysis, Process Improvement, Business Process..., Accounts Receivable, Accounts Payable, Insurance, Business Process, SAP R/3, Project Management, Requirements Analysis, Business Requirements, IT Management, SDLC, Vendor Management, Visio, Software Documentation, SharePoint, Business Intelligence, Management, Analysis, ERP, Testing, Systems Analysis, Accounting, Internal Controls, User Acceptance Testing, Requirements Gathering, Oracle
Education
Regis University 2005 — 2008
Master of Business Administration (MBA), Accounting and Finance
Colorado State University 1993 — 1996
Bachelor of Arts (B.A.), Communication, Journalism, and Related Programs
WellPoint 1991 - 2010
Metropolitan Life Insurance Company 1989 - 1991
Great-West Healthcare 1981 - 1988
WEG 1978 - 1981
Skills
Health Insurance, Underwriting, Dentistry, Disability Insurance, PPO, Brokers, Life Insurance, Employee Benefits, Analysis, Insurance, Term Life Insurance, Management, New Business Development, HMO, Group Insurance, Medicare, Sales, Self-funded
Education
Northeastern Illinois University 1992 — 1996
MBA, Finance
Drake University 1974 — 1978
BSBA, Business
HMS November 2010 - Present
Healthcare Management Systems November 2010 - Present
Great West Healthcare January 1989 - December 2009
West Life and Annuity January 1989 - January 1997
Education
Columbus State Community College 1977 — 1978
none, mental health and retardation
Westerville North High School
S&P Capital IQ November 2011 - Present
BKD Insurance Services April 2006 - Present
Great-West Healthcare April 2006 - March 2008
Mylan Pharmaceuticals July 2002 - May 2006
Qwest Communications January 1999 - July 2002
Home Choice Holdings November 1997 - January 1999
Skills
Financial Analysis, Risk Management, Mergers & Acquisitions, Insurance, Accounting, Corporate Finance, Banking, Cash Management, Financial Risk, Treasury Management, Forecasting, Financial Modeling, Financial Reporting, Process Improvement, Variance Analysis, Managerial Finance, Strategic Financial..., Due Diligence, Financial Accounting, Business Analysis, SEC filings, Sarbanes-Oxley Act
Education
Duke University - The Fuqua School of Business 1984 — 1985
Executive Training
University of Colorado Boulder - Leeds School of Business 1973 — 1977
Economics/Accounting
Kaiser Permanente January 2014 - Present
Colorado Access November 2010 - January 2014
McKesson Healthcare Solutions December 2007 - October 2010
Great-West Healthcare November 2003 - November 2007
Spencer Technologies Inc February 1995 - January 2000
Skills
Business Objects, Data Analysis, Business Intelligence, Business Analysis, Healthcare, SQL, Access, Process Improvement, Oracle, SharePoint, Customer Service, Business Process..., Software Documentation, Analytics, Analysis, Databases
Education
Colorado State University 1990 — 1993
B Sc
Hudson Middle School September 2015 - Present
Jumbeeshop.com January 2012 - January 2015
Howard Hanna Real Estate Services February 2013 - August 2014
Great-West Healthcare March 2007 - July 2007
UFO Toys/Brainstorm Design Group January 2000 - March 2007
Cohen & Company May 1998 - November 1998
Fairview General Hospital January 1996 - November 1996
Matrix Essentials, Inc. October 1990 - December 1995
May Company Department Store October 1988 - October 1990
Ameritrust Co. N.A. June 1986 - October 1988
Skills
Customer Service, Sales, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Real Estate Transactions, Contract Negotiation, Buyer Representation, Relocation Buyers, Retail, Single Family Homes, Condos, Real Estate, Marketing, First Time Home Buyers, Administrative..., Public Speaking, Strategic Planning
Education
Hondros College 2013 — 2013
Realtor License, Real Estate
Cleveland State University 1983 — 1988
Bachelor's degree, Marketing
North Olmsted High School 1979 — 1983
High School Diploma
Hodge Hart & Schleifer, Inc. July 1999 - Present
Sedgwick July 1994 - July 1999
Great-West Healthcare June 1993 - July 1994
Travelers July 1985 - May 1993
Skills
Self-funded, Health Savings Accounts, Disability Insurance, Health Insurance, Employee Benefits, Insurance, Term Life Insurance, Brokers, Life Insurance, COBRA, Benefits Administration, Underwriting, Long-term Care, Property & Casualty..., Workers Compensation, Commercial Insurance, Umbrella Insurance, Whole Life, Accident
Education
Cerro Coso Community College
Associate of Arts (AA), Secondary Education and Teaching
Camping World and Good Sam May 2013 - Present
CyberKnight Industries August 2005 - Present
HealthGrades August 2010 - April 2013
Profitool May 2008 - July 2010
Statera February 2008 - May 2008
National Student Loans April 2007 - February 2008
Modis April 2007 - July 2007
Great-West Healthcare August 2006 - March 2007
Statera August 2005 - March 2007
Duke Energy Field Services August 2005 - July 2006
Skills
SQL Server, ASP.NET, C#, .NET, SSRS, Web Applications, Agile, XML, Visual Basic, Database Design, Web Services, Software Development, Visual Studio, JavaScript, AJAX, HTML, MySQL, T-SQL, jQuery, Microsoft SQL Server, Agile Methodologies, Object Oriented Design, SharePoint, ASP.NET MVC, JSON, SQL, MVC, ASP, Windows, LINQ, SOA, WCF, OOP, TFS, Databases, Scrum
Education
Duke University 1991 — 1995
BA
Great-West Healthcare Vice President Network ManagementGreat-West2003 - Present
Education
California State University-San Bernardino 1986 — 1990
Long View Sytems April 2007 - Present
Great West Healthcare 2007 - 2007
TQ3 Navigant 2005 - 2006
Self - Employed 2004 - 2005
Qwest Communications 2000 - 2003
U S WEST 1998 - 2000
Customer Insight Company 1995 - 1998
Skills
IT Strategy, Vendor Management, MS Project, Project Management, Data Center, CRM, Program Management, Databases, Management, Change Management, Budgets, PMO, Enterprise Software, Consulting, Strategic Planning, Executive Management, Team Leadership, Telecommunications, Human Resources, Recruiting, Networking, PMP, Process Improvement, Contract Management, Sales, Performance Management, Resource Management
Education
University of Denver - Daniels College of Business 1992 — 1995
Master's degree, Business Administration and Management, General
Colorado State University 1983 — 1986
Bachelor of Arts (B.A.), Journalism
Jeppesen April 2011 - Present
Compri Consulting April 2010 - April 2011
MDC Holdings, Inc. October 2007 - April 2010
Great-West Healthcare June 2005 - October 2007
Great-West Life 2005 - 2007
Qwest Wireless 2004 - 2005
Education
California State University-Northridge 1977 — 1980
BA, Geography
CIGNA Healthcare January 2012 - Present
CIGNA Healthcare July 2010 - June 2013
Great-West Healthcare 2004 - 2008
Aetna 1997 - 2004
Coventry Health Care 2001 - 2003
Skills
Provider Relations, HMO, Network Development, Medicaid, Managed Care, Medicare, PPO, Healthcare Information..., Healthcare, Healthcare Industry, Health Insurance, Health Policy, Disease Management, Healthcare Management, Healthcare Consulting, Revenue Cycle, HIPAA, Insurance, Pay for Performance, Accountable Care
Education
Benjamin N. Cardozo School of Law, Yeshiva University 1994 — 1997
Juris Doctor
The Bronx High School of Science 1978 — 1982
Arthur J. Gallagher & Co. October 2013 - Present
Arthur J. Gallagher & Co. February 2010 - October 2013
Aon Consulting August 2008 - January 2010
Great-West Healthcare July 2006 - August 2007
Great-West Healthcare January 2005 - July 2006
Skills
Health Insurance, Employee Benefits, Insurance, Brokers, Disability Insurance, Benefits Administration, Health Savings Accounts, Account Management, Term Life Insurance, Life Insurance, Managed Care
Education
Arizona State University 2000 — 2004
Mass Communication/Media Studies
Echostar Satellite LLC April 2009 - Present
Fiserv Insurance Solutions July 2007 - April 2009
Great West Healthcare May 2007 - June 2007
EchoStar Technologies Corp July 2004 - April 2007
Beckman Coulter Inc August 2001 - June 2004
Texas Instruments January 1998 - August 2001
Skills
Agile Methodologies, Software Engineering, Linux, Software Development, Embedded Systems, Perl, Unix, C, C++, Java, ClearCase, XML, Java Enterprise Edition, Web Services, SOA, Scrum, Object Oriented Design, SDLC, UML, Eclipse, Software Design
Education
University of Colorado at Denver 2009 — 2013
Master of Business Administration (M.B.A.), Finance/Strategy
Central Michigan University 1996 — 1997
Masters, Computer Science
University of Tulsa 1995 — 1996
Masters, Computer Science
Anthem National Accounts January 2013 - Present
CIGNA Healthcare October 2008 - January 2013
United Healthcare October 2006 - October 2007
Great-West Healthcare July 2003 - October 2006
CIGNA 1999 - September 2003
United Healthcare 1996 - 1999
Skills
Employee Benefits, Managed Care, Health Savings Accounts, Insurance, Health Insurance, Coaching, Disability Insurance, Leadership, Brokers, Medicare, Account Management, Underwriting, Sales, Healthcare, Life Insurance, Small Business, Long-term Care, Disease Management, Health Care Reform, Health Policy, PPO
Education
College of the Holy Cross 1976 — 1980
BA, Economics
Aetna May 2007 - Present
Meritain Health, an Aetna Company July 2005 - May 2007
Great-West Healthcare June 1999 - July 2005
Skills
Health Insurance, Sales, Insurance, Disability Insurance, Health Savings Accounts, Employee Benefits, Training, Customer Service, Brokers, Account Management, Underwriting, Life Insurance, Managed Care, Medicare, Term Life Insurance
Education
Bowling Green State University 1995 — 1999
Communications & Marketing
CIGNA Healthcare April 2008 - Present
Great-West Healthcare April 2004 - April 2008
Skills
Network Development, Provider Relations, Medicare, Healthcare Management, Insurance, Health Insurance, Hospitals, Healthcare Consulting, Revenue Cycle, Claim, Disease Management, Managed Care, Medicaid, PPO, HIPAA, Health Policy, Contract Negotiation, HMO, Physicians, Healthcare Industry, Healthcare Information..., Employee Benefits, Healthcare
Education
Cleveland State University
Starz Entertainment Sr Research AnalystCurian CapitalJanuary 2007 - September 2007
Great-West Healthcare January 2006 - January 2007
Education
University of Wyoming 1996 — 1998
M.A., Communication and Mass Media
Central Michigan University 1991 — 1993
B.S., Marketing/Advertising
HealthCentric Insurance Marketplace June 2013 - Present
Strategic Benefits Advisors, Inc. (SBA) June 2005 - Present
Great-West Healthcare 1999 - 2005
Skills
Health Insurance, Employee Benefits, Dental, Insurance, Strategic Planning, Compliance, Managed Care, Benefits Administration, COBRA, Underwriting, Employee Relations, Dentistry, Health Savings Accounts, Medicare, Customer Service
Education
Bowling Green State University 1995 — 1999
BSBA, Finance
Beaver Area Jr-Sr. High School
Managed Health Services and Illinicare Health Plan (subsidiaries of Centene) September 2008 - Present
Great-West Healthcare November 2005 - August 2008
National Imaging Associates 2004 - 2005
CIGNA HealthCare 2000 - 2004
Humana 1993 - 2000
Skills
Healthcare Information..., Hospitals, Healthcare Consulting, Health Policy, HIPAA, Healthcare Industry, Revenue Cycle, Strategic Planning, Process Improvement, Disease Management, Physicians, Team Building
Education
Benedictine University
MBA
Illinois State University
MA, Spanish
Illinois State University
BA, Spanish
CIGNA April 2009 - Present
Cigna 2008 - 2010
Great-West Healthcare November 1999 - April 2009
Skills
Requirements Analysis, Software Documentation, Systems Analysis, Visio, SDLC, Vendor Management, Business Analysis
Education
University of Denver 2001 — 2005
MIS
Colorado State University 1990 — 1993
Cigna January 2012 - Present
CIGNA Healthcare July 2008 - January 2012
Great-West Healthcare November 1997 - November 2007
Skills
Email Marketing, Marketing, Marketing Communications, Direct Marketing, Social Media Marketing, Leadership, Online Marketing, Marketing Automation, Cross-functional Team..., Salesforce.com, Lead Generation, Integrated Marketing, B2B Marketing, Web Analytics, CRM, Project Management, Marketing Strategy
Education
Colorado State University 1988 — 1993
Baldwin Krystyn Sherman 2013 - Present
Solid Benefit Guidance 2008 - 2013
Principal Financial Group 2005 - 2008
Great-West Healthcare 2000 - 2005
Skills
Employee Benefits, Management, Managed Care, Program Management, Health Insurance, Pharmacy Benefit..., Strategic Planning, Medicare, Healthcare, Insurance, Disability Insurance, Brokers, Long-term Care, Life Insurance, Workers Compensation
Education
Fairfield University
Business, Management
Nichols School
MAXIMUS March 2009 - Present
Allegiance Consulting 2008 - March 2009
Great West Healthcare October 2006 - December 2007
Oracle Consulting 2004 - 2006
VA Health Administration Center 2004 - 2004
American Management Systems (AMS) 1998 - 2004
Skills
Agile Methodologies, Visio, SQL, DB2, Oracle, COBOL, JCL, Quality Center, Access, CICS, TSO, Microsoft Excel
Education
Binghamton University 1995 — 1997
BA, Economics
Denver Health April 2010 - Present
Great-West Life December 2004 - December 2009
Great-West Healthcare October 2003 - December 2004
Edward Kusick Law Offices April 2002 - May 2003
Education
Colorado State University
B.A., Liberal Arts; Minor in Political Science
Gordon Composites, Inc. October 2010 - Present
CIGNA Healthcare July 2003 - February 2010
Evolving Systems February 2000 - July 2003
Great-West Healthcare August 1993 - February 2000
MetLife July 1982 - October 1992
Skills
Training, Technical Writing, Health Insurance, Human Resources, Talent Management, Onboarding, Employee Benefits, Employee Relations, Insurance, Talent Acquisition, Benefits Administration, Succession Planning, Performance Management, Recruiting, Telecommunications, Management, Applicant Tracking..., Editing, Coaching, Change Management, Organizational..., Call Centers, Technical Recruiting, Leadership Development, Team Building, Manufacturing, Auditing, Employee Engagement, Workforce Planning, Leadership, Instructional Design, Software Documentation, Vendor Management, Healthcare, Organizational..., Personnel Management, Process Improvement, Employee Training
Education
Colorado Technical University
Northwest Nazarene University
Sitzmann Morris & Lavis Insurance Agency December 2006 - Present
Great West Healthcare June 1985 - December 2005
Skills
HRIS, Strategy, Strategic Planning, Insurance, Account Management, Sales, Salesforce.com, Change Management, Business Development, New Business Development, Management, Employee Benefits, Marketing, Employee Relations, Competitive Analysis, Project Management, Process Improvement, Human Resources
Education
California Polytechnic State University-San Luis Obispo 1981 — 1985
Bachelor of Science (BS), Business Marketing
Palos Community Hospital ControllerBroMenn Healthcare2007 - 2008
Great-West Healthcare 2002 - 2007
Aetna 1995 - 1996
Education
Olivet Nazarene University 2002 — 2004
Augustana College 1990 — 1994
BA, Accounting
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas April 2014 - Present
Excellus BCBS October 2012 - April 2014
UCare May 2011 - September 2012
Physician Health Partners August 2010 - May 2011
CIGNA Healthcare January 2008 - August 2010
Great West Healthcare September 2005 - December 2007
Skills
SQL, Access, Business Objects, Forecasting, Financial Reporting, Pricing, Financial Analysis, Healthcare, Customer Service, Microsoft Office, Budgeting, Excel, Analysis, Business Analysis, Microsoft Excel, Data Analysis, Budgets, Insurance, Health Insurance, Management, Leadership
Education
University of Colorado Denver 2008 — 2011
Masters, Business
Brigham Young University - Idaho 1999 — 2005
Bachelors, Economics
Brigham Young University - Idaho 1999 — 2003
Associates, Computer Science
Salina Vortex Corporation February 2014 - Present
Salina Vortex Corporation January 2007 - Present
Great-West Healthcare May 2005 - July 2006
Great-West Healthcare January 2004 - April 2005
Walgreens October 2000 - January 2004
Education
Bethany College 1996 — 2000
Bachelor of Arts (B.A.), Economics-Business; Management Concentration, Cum Laude
Smoky Valley High School 1992 — 1996
High School
US Department of Defense 2014 - Present
US Department of Defense 2012 - 2014
United States Peace Corps 2009 - 2012
LMI Government Consulting 2008 - 2009
New England Healthcare Institute 2007 - 2008
Great West Healthcare 2001 - 2004
PacifiCare Health Systems 1998 - 2001
Private Practice, Urology 1984 - 2001
Harris Methodist Health Plans 1994 - 1998
Skills
Policy Analysis, Non-profits, Strategic Planning, Public Speaking, Qualitative Research, Program Management, Public Policy, International..., Program Evaluation, Program Development, Nonprofits, Policy, Grant Writing, Government, Proposal Writing, Fundraising, Leadership, Research
Education
Harvard University, John F. Kennedy School of Government 2004 — 2006
MPA, Economics
Tulane University School of Public Health and Tropical Medicine
Master's Degree, Medical Management
Baylor College of Medicine 1974 — 1977
MD
The University of Texas at Austin 1971 — 1974
BA
Mercer May 2007 - Present
General American Life Insurance 1982 - 2007
Great-West Healthcare 2000 - 2004
General American Life 1982 - 2000
General American (GWL) 1982 - 1997
Skills
Health Insurance, Employee Benefits, Benefits Administration, Human Resources, Account Management, Vendor Management, Insurance, Underwriting, New Business Development, Disability Insurance, 401k, Sales, COBRA, Employee Relations
Education
Drury University
BA, English, Political Science
Currently Seeking New Opportunities May 2013 - Present
CIGNA Healthcare 2008 - May 2013
Cigna 2008 - May 2013
Lee Hecht Harrison 2013 - 2013
Lee Hecht Harrison 2013 - 2013
Lee Hecht Harrison 2013 - 2013
Great-West Healthcare 2002 - 2008
MCIWORLDCOM 1997 - 2001
MCI 1996 - 1997
Skills
Quality Assurance, Systems Analysis, SDLC, Testing, User Acceptance Testing, Test Planning, Quality Center, System Testing, Integration, Visio, Software Quality..., Web Services, Test Cases, Software Documentation, Regression Testing, Waterfall, Software Development
Education
Coe College
Bachelor of Arts (B.A.), Business Administration and Economics
Kirkwood Community College
Associate of Arts and Sciences (AAS), Computer Programming
Arizona Benefit Plans, Inc. June 2015 - Present
BEACON Audio May 2011 - Present
Garry L. Johnson & Associates April 2013 - June 2015
Berkley Accident & Health, LLC March 2010 - May 2012
CIGNA Group Insurance November 2007 - March 2010
Great West Healthcare May 1997 - January 2007
Skills
Insurance, Underwriting, Disability Insurance, Health Insurance, Employee Benefits, sales, Benefits Administration, Contract Negotiation, Self-funded, Business Strategy, Leadership, Customer Retention, Selling, Budgets, COBRA, Call Centers, Cold Calling, Employee Wellness, Executive Management, Fixed Annuities, Health Savings Accounts, Management, Small Business, Sales
Education
Brigham Young University 1987 — 1992
Inogen February 2013 - Present
Origins April 2000 - August 2013
DS News June 2005 - November 2012
Great-West Healthcare January 2003 - January 2005
Communispond June 1984 - September 1998
Skills
Sales, Marketing Communications, Public Relations, Leadership, Advertising, Social Media Marketing, Social Media, Online Advertising, Digital Marketing, Digital Media, Business Development, Team Leadership, Coaching, CRM, Microsoft Office, Relationship Building, Customer Relations, Customer Service
Education
Collin County Community College
Richland College
HCSC July 2013 - Present
Alere Health December 2012 - July 2013
Alere February 2004 - December 2012
Matria Healthcare 2006 - 2008
CorSolutions 2004 - 2006
Corsolutions 2004 - 2006
Great-West Healthcare 2000 - 2004
Harris Health Plan 1996 - 2000
Schaller Anderson/Heartland Health Plan 1994 - 1996
PacificSource Health Plans 1992 - 1994
Skills
Healthcare, Disease Management, Program Management, Case Managment, Utilization Management, Managed Care, CRM, Direct Sales, Human Resources, Access, Management, Recruiting, Strategy, Physicians, Employee Benefits, Team Building, Health Insurance, Process Improvement, Medicare, EMR, Strategic Planning, Healthcare Information..., Health Policy, Training, HIPAA, Healthcare Consulting, Hospitals, Leadership, Cross-functional Team..., Clinical Research, Start-ups, Healthcare Industry, Medicaid, Healthcare Management, Oncology, Insurance, EHR, Informatics, Physician Relations, Marketing, Pharmacy Benefit..., Revenue Cycle, Case Management, Medicine, Sales
Education
University of Colorado Denver 1990 — 1992
MSHA, Business
Avila University 1977 — 1981
BSN, Nursing
Rockhurst University 1973 — 1977
BS, Biology/Chemistry, Respiratory Therapy
UnitedHealthcare April 2010 - Present
UnitedHealthcare April 2010 - Present
GGB MEDICAL MANAGEMENT SERVICES December 2009 - April 2010
L.A. Care Health Plan June 2007 - December 2009
L.A. Care Health Plan June 2007 - December 2009
GREAT WEST HEALTHCARE October 2003 - June 2007
Great-West Healthcare July 2001 - June 2007
Washington states June 2003 - October 2003
ONE HEALTH PLAN OF CA. INC June 2001 - October 2003
ONE HEALTH PLAN OF CA. INC June 2001 - June 2003
Education
California State University-Northridge 1996 — 1999
Bachelor, Political Science
California State University
Bachelor of Arts, Political Science
TDK Technologies - St. Louis IT, Web & Digital Marketing Consulting June 2014 - Present
Express Scripts April 2011 - June 2014
Express Scripts November 2009 - April 2011
GHP/Coventry Healthcare April 2008 - November 2009
Great-West Healthcare 2001 - 2007
Skills
Managed Care, Health Insurance, Healthcare, Pharmacy Benefit..., Process Improvement, Employee Benefits, Medicare, Medicaid, Medicare Part D, Account Management, HIPAA, Business Analysis, Vendor Management, Cross-functional Team..., Project Management, Call Centers, Data Analysis, Health Policy, Healthcare Industry, Healthcare Information..., Insurance, Management, Program Management, Software Documentation, Training, Visio, Healthcare Consulting, Leadership, Healthcare Management
Education
Eastern Illinois University 1995 — 1998
B.A., Psychology
Rend Lake College 1993 — 1995
A.A., Psychology
CIGNA Healthcare Project MangerCIGNA HealthcareApplication ManagerCIGNA2007 - Present
Great-West Healthcare 2001 - 2008
General American 1981 - 2000
Education
Boston College - Wallace E. Carroll Graduate School of Management 1978 — 1980
MBA, Finance and Information Systems
Saint Louis University 1972 — 1976
BA, Political Science
John Muir Health May 2010 - Present
The Cheesecake Factory September 2007 - October 2009
Great-West Healthcare 2007 - 2008
Education
Arizona State University 2006 — 2009
BA, Human Communication
Berkley Accident & Health, LLC July 2011 - Present
RGI September 2010 - July 2011
XS Insurance, Inc August 2009 - August 2010
AMF Risk Management April 2007 - May 2009
Great-West Healthcare April 2005 - April 2007
Select Group Underwriters, Inc. March 2003 - April 2005
Alden Risk Management September 1989 - October 1999
US Benefits September 1983 - August 1989
US Benefits February 1984 - February 1985
US Benefits September 1983 - February 1984
Skills
Underwriting, Risk Management, Sales, Health Insurance, Leadership, Brokers, Insurance, Employee Benefits, New Business Development, Negotiation, Legal Liability, Mergers & Acquisitions, General Insurance, Analysis, Commercial Insurance, Financial Risk, Property & Casualty..., Reinsurance, Liability, Group Insurance, Sales Management, Actuarial Science, Long-term Care, Disability Insurance, Health Savings Accounts, Workers Compensation, Strategic Planning, Captives, Life Insurance, Medicare, Marketing, Professional Liability, Casualty, Management, Accident, Term Life Insurance, Claims Management, Account Management, Claim, Stop Loss, Health Care Reform, Critical Illness, Universal Life, Whole Life, Insurance Brokerage, COBRA
Education
Vanguard University of Southern California 1979 — 1982
BA, Math
California State University-Fullerton 1976 — 1978
Mathematics
great west healthcare IT Workstation Support AnalyisGreat West Healthcare1989 - 2009
Education
Columbus State Community College 1977 — 1978
none, mental health and retardation
Great West Healthcare January 2012 - Present
General Hospital, Russia October 2001 - October 2004
Medical State College R&D Department October 1999 - July 2001
Skills
Project Planning, Inventory Management, Access, Analysis, Teamwork, Data Entry, Troubleshooting, Retail, Coaching, Project Management, Clinical Research, Pharmacueticals, Clinical Supervision, Clinical Nutrition, Clinical Study Design, clinical care, Healthcare, Public Health, Nursing Education, Nursing Care, Oncology Nursing, Clinical Development, Clinical Pharmacology, Pharmacology, Pharmaceutical Industry
Education
Dominican University of California 2012 — 2012
RN, Psychiatric, OB theory and practice
San Francisco City College 2007 — 2010
Medical State College 1998 — 2001
Diploma, Registered Nursing/Registered Nurse
Medical State College, Russia 1998 — 2001
RN, Registered Nursing/Registered Nurse
Oracle April 2011 - Present
eBay August 2010 - March 2011
Juniper Networks May 2008 - August 2010
Great-West Healthcare July 2007 - January 2008
Fox Entertainment Group February 2007 - June 2007
Great-West Healthcare September 2006 - March 2007
EchoStar Corporation May 2006 - September 2006
Education
Colorado Technical University 2004 — 2006
Masters, Electrical Engineering
Jawaharlal Nehru Technological University 1999 — 2003
Bachelor of Technology, Electronics and Communications
Unilever Foodsolutions November 2006 - Present
Unilever 2006 - Present
Great-West Healthcare 1999 - 2006
Skills
Sales Management, Consumer Products, Key Account Development, Food Service, Trade Marketing, Distributors, Pricing, Market Planning, Key Account Management, P&L Management, FMCG, Distributed Team..., Grocery, P&L, Food, Sales Operations, Customer Insight, Sales Presentations, National Accounts, Shopper Marketing, Brand Management, Forecasting, Food Industry, Merchandising, Marketing Management, Competitive Analysis, IRI, Customer Marketing, Frozen Food, Nielsen, Cross-functional Team..., Profit
Education
Centenary College 1999 — 2000
National Jewish Health July 2010 - Present
National Jewish Health July 2010 - September 2013
CIGNA Healthcare August 2004 - June 2010
Great-West Healthcare 2004 - 2008
Anthem Blue Cross August 2002 - July 2004
PacifiCare was formerly FHP, TakeCare and Comprecare 1989 - 2002
Skills
Customer Satisfaction, Healthcare, Workforce Management, Call Center, Health Insurance, Insurance, Managed Care, Vendor Management, Process Improvement, Medicare, Team Building, Customer Service, HIPAA, Coaching, Change Management, Business Analysis, Budgets, Performance Management, Operations Management, Customer Retention, Medicaid, Training, Management, Account Management, Leadership, Team Leadership, Strategic Planning, Call Centers, Business Process..., Access, Outlook, Data Analysis, Analysis, Provider Relations, Quality Assurance, Cross-functional Team..., Software Documentation, Employee Benefits, Customer Experience, Program Management, Recruiting, Visio, Employee Relations, Healthcare Information..., Leadership Development, CRM, Human Resources, Six Sigma, Employee Training, Benefits Administration
Education
Colorado State University-Global Campus
Human Resources Management
IPC The Hospitalist Company, Inc. formerly Park Avenue Medical Associates December 2013 - Present
Park Avenue Medical Associates March 2010 - December 2013
St. Vincent's Hospital January 2009 - January 2010
Affinity Health Plan 2006 - 2009
One Call Medical 2003 - 2006
Great-West Healthcare 1998 - 2003
Horizon Blue Cross Blue Shield of New Jersey 1995 - 1998
Skills
Credentialing, Data Management, Excel, Access, Windows, Word, PowerPoint, Siebel, HTML, SQL, Data Analysis, Crystal Reports, Provider Relations, Microsoft Excel, HMO, Managed Care, Microsoft Word, Network Development, Hospitals, Healthcare Management, HIPAA, Healthcare, Insurance, Medicare
Education
Rutgers, The State University of New Jersey-Newark 2012 — 2014
Masters of Science, Healthcare Management/ Informatics
American InterContinental University 2008 — 2010
Bachelors's (BA), Business Administration; Healthcare Management
American InterContinental University 2006 — 2008
Associate's (AABA), Business Administration
Chubb Institute 1998 — 2000
Certificate, Computer Programming
UnitedHealth Group August 2005 - Present
Great-West Healthcare February 1998 - August 2005
Skills
Insurance, Underwriting, Employee Benefits, Brokers, Claim, Analysis, Financial Risk, Analytics, Financial Analysis, Health Insurance, wellness, disease management
Education
University of Colorado Denver 2000 — 2003
M.B.A., Healthcare Administration
Colorado State University 1984 — 1988
Bachelor of Arts, Economics
The Vitality Group Inc. August 2015 - Present
Hyatt Hotels Corporation November 2014 - April 2015
McDonald's Corporation August 2012 - October 2014
CONNECT: The Knowledge Network May 2011 - August 2011
DISH Network Corporate Headquarters November 2007 - February 2011
Colorado Technical University April 2005 - November 2007
Catholic Health Initiative March 2007 - June 2007
Great West Healthcare July 2006 - November 2006
Jackson National Life November 2002 - January 2004
Janus Capital Corporation March 2000 - August 2002
Skills
PMP, SDLC, Program Management, Agile Project Management, Project Management, MS Project, Software Project..., Vendor Management, Visio, Cross-functional Team..., Testing, PMO, SharePoint, IT Management, Software Documentation, Telecommunications, Project Portfolio..., Requirements Gathering, Business Analysis, Business Intelligence, Agile Methodologies, Integration, Requirements Analysis, Management
Education
University of Denver 2002 — 2004
Master of Science, Computer Information Systems
Chicago State University
Bachelor of Arts, History
Midwest Employers Casualty Company June 2006 - December 2012
Great-West Healthcare 2004 - 2006
Connexn Technologies 2000 - 2003
Skills
Unix, XML, Microsoft SQL Server, .NET, Oracle, Visio, SQL, Software Development, C#, Web Services, Agile Methodologies, Linux, PL/SQL, MySQL, HTML, SharePoint, Business Intelligence, SQL Server, Statistics, Core Java
Education
Brown University 1976 — 1980
A.B., Human Biology, Applied Mathematics
Georgia State University 1990 — 2000
Doctor of Philosophy (Ph.D.), Psychology
Colorado Judicial Branch August 2015 - Present
Arapahoe County Government January 2007 - August 2015
Sapphire Technologies October 2006 - January 2007
Great-West Healthcare June 1997 - September 2006
Skills
Active Directory, Call Center, Windows 7, Microsoft Office, Websense, Cisco Technologies, Microsoft Exchange, Wireshark, Access, Network Administration, Help Desk Support, SharePoint, SQL, ITIL, Security, XP, IT Management, System Administration, Software Documentation, Service Desk, Troubleshooting, Windows, Process Improvement, Visio, CommVault, Backup Solutions, Information Security
Education
Arapahoe Community College
Associates of Applied Science Degree, Computer Networking
Arapahoe Community College
Associates of Arts, English
Regis University
Bachelors of Science, Computer Networking
Cigna November 2009 - Present
Great West Healthcare 2007 - 2009
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Teamwork, Administration, Budgets, Payroll, Accounts Receivable, English, Accounting, Research, Retail, Social Media, Team Building, Windows
Education
Colorado Technical University 2011 — 2013
Bachelor's degree, Finance, General
Colorado Technical University 2008 — 2011
Associate's degree, Accounting
One Call Medical May 2007 - Present
Great West Healthcare April 1999 - May 2007
Great West Healthcare June 2000 - October 2001
Great West Healthcare April 1999 - June 2000
University Hospital July 1998 - April 1999
Skills
Provider Relations, Network Development, Managed Care, Compliance, Healthcare, Customer Relations, Process Improvement, Team Building, Healthcare Management, Problem Solving, Medicaid, Hospitals, Customer Service, Medicare, Employee Relations, Insurance, Health Insurance, Leadership, HIPAA, Claim
Education
Montclair State University 1996 — 1998
Bachelors of Science, Healthcare Management
Essex County College 1994 — 1996
Associates, Applied Science, Health Management
Kaiser Permanente March 2011 - Present
Great-West Healthcare 2005 - 2010
Skills
Requirements Analysis, Business Analysis, Process Improvement
Education
California State University-Chico 1992 — 1997
Bachelor of Science, Recreation Administration/Health Science Administration
Red Rocks Community College August 2014 - Present
Ball September 2011 - April 2013
Jefferson Wells December 2010 - September 2011
Great-West Life and Annuity Insurance Company September 2009 - April 2010
ALPS Fund Services, Inc. April 2008 - November 2008
Great-West Life and Annuity Insurance Company January 2007 - April 2008
Great-West Healthcare April 2000 - January 2007
Citco Fund Services October 1997 - March 2000
OppenheimerFunds April 1996 - April 1997
OppenheimerFunds April 1993 - April 1996
Skills
Accounting, Internal Audit
Education
Boston University - School of Education 1991 — 1992
MA, Mathematics Education
Boston University - School of Management 1986 — 1990
BSBA, Business Administration, Accounting
Aetna September 2004 - Present
Great-West Healthcare October 1999 - September 2004
Great-West Healthcare June 1997 - September 1999
Skills
Provider Relations, Network Development, Managed Care, Hospitals, Healthcare, Contract Negotiations, Insurance, Contract Negotiation, Contract Management, Account Management, PPO, HMO, Health Insurance, Medicaid, Health Policy, Medicare, Credentialing, HIPAA, Healthcare Industry, Revenue Cycle, Physicians, Claim, Healthcare Management, Healthcare Information..., Employee Benefits, Healthcare Consulting
Education
DePaul University
B.S., Finance
CIGNA Group Insurance July 2007 - Present
Great-West Healthcare 1999 - 2007
Skills
Databases, Business Analysis, Visio, Process Improvement, SDLC, Data Analysis, Advanced Analytics, Project Management, SAS programming, Oracle SQL
Education
Columbia College 2009 — 2012
BS, Information Systems
H.S. Crocker Co. June 2008 - Present
Premier Designs Jewelry 2008 - 2010
Winnebago County April 2006 - March 2008
Snelling Personnel Services August 2005 - February 2006
The Plexus Groupe August 2004 - July 2005
Great-West Healthcare April 1995 - August 2004
Veterans Assistance Commission & McHenry County Board October 1992 - April 1995
Skills
Human Resources, Employee Benefits, Recruiting, Training, Interviews, New Hire Orientations, Personnel Management, Benefits Administration, Management, Policy, Sales, Workers Compensation, Coaching, PHR, Affirmative Action, Employee Relations, Time Management, Hiring, Customer Service, Screening
Education
Columbia College
Bachelors Degree, Business Administration
McHenry County College
Associates of Applied Science, Business Management emphasis
Columbia College
Bachelor of Arts, Business
McHenry County College
Associate of Arts, Business
Great-West Financial January 2012 - Present
Great-West Healthcare January 2006 - January 2012
Sybase January 2002 - December 2005
Education
University of Colorado at Denver 2006 — 2008
Master of Business Administration (MBA), Business Administration and Management, General
Anna University 1992 — 1994
Master's degree, Electrical, Electronics and Communications Engineering
Natural Grocers by Vitamin Cottage.com May 2007 - Present
Safelite AutoGlass November 2006 - May 2007
Great-West Healthcare March 2001 - November 2006
EchoStar Corporation May 2000 - March 2001
King Soopers June 1988 - March 2000
Skills
Access, Microsoft Word, Microsoft Excel, SAP, SAP Implementation, SAP MM, SAP BI, SAP BW, Navision, Project Management, G/L Reconciliations, Creative Problem Solving, Business Process..., Retail, Health Insurance, SAP FICO, SAP Retail
Education
Colorado State University-Pueblo 1983 — 1985
BS, Accounting
CIGNA Healthcare 1999 - Present
Great West Healthcare October 1999 - January 2005
Genreral American LIfe Insurance May 1984 - October 1999
Education
Eastern Illinois University 1977 — 1981
Environmental Biology
CIGNA Healthcare August 2008 - Present
Great West Healthcare January 2005 - August 2008
Great West Healthcare September 1992 - January 2005
Skills
Healthcare, Managed Care, Medicare, Provider Relations, Health Insurance
Education
Cal State Fullerton 2005 — 2007
Effective Employee Management for Managers and Project Manager Certificates, Management Skills
Los Angeles City College 1990 — 1992
Associate of Arts (AA), Business Administration, Management and Operations
CIGNA Healthcare January 2011 - Present
CIGNA Healthcare June 2008 - January 2011
Great-West Healthcare June 2007 - June 2008
Education
City University of New York City College 1998 — 2004
Bachelor of Arts (BA), Philosophy
State of Tennessee November 2014 - Present
CIGNA July 2008 - April 2014
Great West Healthcare July 1996 - July 2008
COMSYS September 1993 - July 1996
Bank One March 1992 - September 1993
Victoria's Secret December 1990 - March 1992
CONCORD ASSOCIATES, INC July 1989 - December 1990
Toledo Edison November 1987 - July 1989
Bowling Green University July 1985 - November 1987
Skills
Microsoft Word, COBOL..., Oracle, Databases, Hardware IBM 3090,..., Software OS/MVS, OS..., Librarian, Batch COBOL,..., SQL Navigator, ..., ORACLE., DB2, COBOL, JCL, CICS, Software Development, Mainframe, MVS, Easytrieve, SharePoint, Visio, Business Analysis, SDLC, Software Documentation
Education
Bowling Green State University 1980 — 1984
Bachelor's of Science, Business Administration; Management Information Systems
Owens Community College 1978 — 1980
Associate of Science (A.S.), Information Technology
Hennepin County Medical Center November 2010 - Present
OnCall February 2007 - September 2010
HealthPartners January 1998 - December 2006
Health Risk Management (H.R.M.) January 1994 - December 1997
Self employed August 1992 - January 1994
Great-West Healthcare August 1987 - August 1992
Diversified Claims Association (DCA) July 1986 - August 1987
John Alden Life Insurance Cmpany April 1982 - October 1984
Blue Cross and Blue Shield of Minnesota August 1978 - April 1982
Skills
Healthcare Management, Epic Systems, Healthcare, Hospitals, EHR, EMR, Healthcare Information..., HIPAA, Revenue Cycle, Inpatient, CPOE, Physician Relations, Medical Terminology, Patient Safety, Cerner, Quality Improvement, Health Information..., Healthcare Consulting, Medicare, Medical Billing, Medicaid, Leadership
Education
Dakota County Technical College 1985 — 1987
Associate of Arts (A.A.), Data Processing and Accounting
University of Minnesota-Twin Cities 1974 — 1975
Communications and French, College
Newark Community Health Centers August 2014 - Present
Newark Community Health Centers August 2014 - Present
Alpha Physician Resources January 2008 - August 2014
Cigna Healthcare September 2006 - November 2007
Great West Healthcare September 2004 - November 2005
Skills
Microsoft Office, Microsoft Excel, Customer Service, Medical Coding, Interpersonal Skill, Communication Skills, Typing, Service Providers, Credentialing, Provider Enrollment, Cactus, Invoicing, Insurance, Medicine
Education
Essex County College 1990 — 1991
Criminal Justice and Corrections