Blue Shield
Industry: Not-for-profit organization
DescriptionBlue Shield of California is a health plan provider founded in 1939 and based in San Francisco, California. The organization serves over 4 million health plan members and nearly 65,000 physicians across the state. Blue Shield of California was founded by the California Medical Association. Customer service: 1 (800) 393-6130 Sales: 1 (888) 568-3560 Headquarters: San Francisco, CA CEO: Paul Markovich (Jan 1, 2013–) Number of employees: 6,800 Parent organization: California Physicians' Service
Blue Shield List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Shield. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Blue Shield Salaries. You can even request information on how much does Blue Shield pay if you want to. Learn about salaries, pros and cons of working for Blue Shield directly from the past employees.
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169 Blue Shield employees in database. Find out everything there's to know about Blue Shield employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Shield Employees
Performance Technology Partners July 2015 - Present
FishNet Security February 2015 - March 2015
FishNet Security September 2014 - February 2015
Turn June 2014 - August 2014
Copart January 2014 - May 2014
Copart, Inc. July 2013 - December 2013
Copart March 2012 - June 2013
Copart May 2011 - March 2012
Blue Shield April 2010 - October 2010
SanDisk March 2010 - April 2010
Skills
Risk Assessment, Disaster Recovery, Business Continuity, Compliance, IT Governance, HIPAA, Application Security, Internal Audit, Physical Security, Risk Management, Strategic Planning, Architecture, Investigations, Healthcare, Portfolio Management, Security, SOX, Network Security, IT Strategy, Data Center, Risk Mitigation, Program Management, Firewalls, IT Management, Information Security..., Vendor Management, Computer Forensics, Governance, Information Security..., PCI DSS, COBIT, SaaS, Vulnerability Assessment, CISSP, Active Directory, Security Assessments, SDLC, Process Improvement, Policy, ISO 27001, Security Awareness, Information Security, ITIL, Information Technology, Enterprise Software, Private Investigations
Education
University of California, Davis
BS, Mathematics and Computer Science
Pacific Gas and Electric Company November 2012 - Present
Direct Technology August 2012 - November 2012
Blue Shield August 2010 - August 2012
TEKsystems April 2010 - August 2010
Intel Corporation January 2000 - April 2010
Skills
ITIL, System Administration, Microsoft Infrastructure, Databases, Configuration Management, CMDB, Infrastructure, Disaster Recovery, IT Management, IT Service Management, Active Directory, IT Operations, Data Center, Virtualization, SharePoint, Windows Server, Servers, VMware, IT Strategy, Enterprise Architecture, Troubleshooting, Integration, Technical Support, Help Desk Support, Vendor Management, Incident Management, Business Analysis, System Deployment, Microsoft Technologies, Lotus Notes
Education
University of San Francisco 2007 — 2009
BS, CIS
Heald College-Roseville 1998 — 2000
AAS, CIS
Blue Shield April 2010 - Present
Miami Ad School, San Francisco January 2014 - December 2014
Freelance June 2009 - April 2010
Best Marble Company November 2001 - May 2007
Visa March 1997 - February 2001
Skills
Marketing Communications, Digital Marketing, Copywriting, Integrated Marketing, Social Media Marketing, Social Media, Advertising, Interactive Advertising, Creative Direction, Digital Strategy, Content Strategy, Online Advertising, Corporate Identity, Art Direction, Creative Strategy, Digital Media, Adobe Creative Suite, Corporate Branding, Direct Mail, Graphic Design, Direct Marketing, Email Marketing, Brand Development, Strategy, Mobile Marketing, Corporate Communications, Brand Architecture, Branding & Identity, Interactive Marketing, Lead Generation, Web Analytics, SEO, Brochures, Creative Writing, Web Design, Web Content, User Experience, Content Management, InDesign, Internal Communications, Concept Development, Online Marketing, B2B, Brand Management, Newsletters, Content Marketing, Facebook, Strategic Communications, Content Development, B2B Marketing
Education
Miami Ad School 2008 — 2009
Copywriting
Charles Schwab October 2013 - Present
ADP May 2013 - August 2013
Capital Group March 2011 - October 2012
Blue Shield April 2010 - November 2010
Verizon Business February 2006 - January 2010
Optimum Technology Solutions August 2004 - December 2008
Deloitte 2005 - 2006
Georgia Southwestern State University January 2001 - January 2003
Skills
Data Warehousing, ETL, Web Applications, SDLC, Data Modeling, Oracle, PL/SQL, SQL, Unix, Data Migration, Informatica, Business Objects, Actuate Reporting, Crystal Reports, Business Analysis, Data Analysis, Business Intelligence..., Requirements Analysis, Database Design
Education
Georgia Southwestern State University 2001 — 2003
M.S., Computer Science
The Maharaja Sayajirao University of Baroda 1994 — 1998
B.E., Mechanical Engineering
Central Michigan University
BitTorrent, Inc. 2012 - Present
Formspring January 2011 - December 2012
Ask Partner Network (APN, LLC) 2011 - 2011
MarkLogic 2010 - 2011
Cengage Learning 2008 - 2010
Nuance Communications 2007 - 2008
Fox Interactive Media 2006 - 2008
Philips Consumer Electronics 2005 - 2006
Annams Systems Corporation 2004 - 2005
Blue Shield 2002 - 2004
Skills
Technical Recruiting, Technical Support, Information Technology, Risk Assessment, Healthcare Information..., Microsoft Technologies, Recruiting, Contract Recruitment, Organizational..., Interviews, Internet, Internal Audit, Servers, Web Development, Network Security, Office Management, Account Reconciliation, URL Rewriting, Total Reward Statements, Small Business, Security Management, Managerial Finance, Hospitality Management, Key Account Management, Key Account Development, Foreclosures, Troubleshooting
Education
San Francisco State University
BS, Human Resources Management
General Motors September 2013 - May 2014
Blue Shield January 2012 - June 2012
Levi Strauss & Co. May 2009 - June 2011
Levi Strauss & Co. June 2001 - May 2008
InsourceHR Consulting (Start-up and Technology) May 2000 - May 2001
pets.com 1999 - 2000
Seagate Technology 1997 - 1999
Skills
Project Planning, Organizational..., Employee Relations, Recruiting, Employment Law, Training, Project Management, Restructuring, Employee Surveys, Organizational Design, Change Management, Personnel Management, Start-ups, Staff Development, Succession Planning, Talent Management, Talent Acquisition, Human Resources, Employee Engagement, Performance Management, Deferred Compensation, HRIS, Strategy, HR Consulting, Organizational..., Executive Coaching, Employee Training, Employee Benefits
Education
University of Pennsylvania - The Wharton School 2008 — 2010
MBA, Business Administration and Management, General
University of Michigan 1993 — 1997
Bachelor's Degree, Psychology
Eastern Michigan University
Human Resources Development
United Healthcare March 2015 - Present
Butte County Department of Employment and Social Services 2012 - March 2015
Blue Shield January 2009 - December 2010
Blue Shield of California July 2005 - January 2009
Blue Shield of California January 1997 - July 2005
Blue Shield of California November 1992 - January 1996
Skills
Process Improvement, Program Management, Management, Training, Recruiting, Operations Management, Outsourcing, Human Resources, Business Process, Team Building, Leadership, Budgets, Vendor Management, Call Centers, Cross-functional Team..., Business Analysis, Change Management
Education
Laney College
Redwood Toxicology Laboratory October 2014 - Present
SweatMood Fitness September 2014 - Present
Alere, Inc. January 2013 - Present
Lift and Accessibility Solutions November 2011 - Present
Zoo July 2005 - January 2010
Blue Shield 2003 - 2005
Pain Management Physicians 2001 - 2003
Skills
Molecular Biology, Lifesciences, Microsoft Office, PCR, Microsoft Excel, Project Management, PowerPoint, Microbiology, Strategic Planning, Microsoft Word, Research, Cell Biology, Training, Management, Fundraising, Marketing, Budgets, Customer Service, Event Planning, Event Management, Recruiting, Healthcare, Payroll, QuickBooks, Outlook, Purchasing, Project Planning, Nonprofits, Hospitality
Education
Sonoma State University 2005 — 2007
Bachelor of Science (B.S.), Biology, General
Sierra College 1998 — 2005
Associate of Arts and Sciences (AAS), Biology, General, A
Sierra College 1998 — 2005
Associate of Arts (AA), General Studies, A
Sierra College 1998 — 2005
Associate of Arts (AA), English Language and Literature/Letters, A
Hospice of the East Bay November 2014 - Present
Sutter Health Plan November 2013 - August 2014
Carlton Senior Living June 2009 - September 2013
Blue Shield 2006 - May 2009
United Behavioral Health 2003 - 2006
Saint Agnes Medical Center 2002 - 2003
CIGNA Healthcare 1997 - 2002
Skills
Forecasting, Financial Modeling, Budgets, Variance Analysis, Strategic Planning, Analysis, Leadership, Management, Project Management, Finance, Financial Analysis, Managed Care, Insurance, Process Improvement, Essbase, Financial Reporting, Employee Benefits, Strategic Financial..., Executive Management, Customer Service, Internal Controls, Strategy, Corporate Finance, Data Analysis, Business Development, Health Insurance, Start-ups, Hyperion Enterprise, Healthcare, Financial Accounting, Managerial Finance, Accounting, Microsoft Excel, Business Analysis, Financial Forecasting, Operations Management, Financial Planning
Education
University of Phoenix 1999 — 2001
MBA, Business
California State University, Fresno 1994 — 1997
BS, Finance
Infraparadigm April 2015 - Present
Informatica January 2014 - April 2015
Macy's September 2011 - December 2013
Blue Shield April 2010 - February 2011
Infraparadigm June 2009 - October 2010
Sony Pictures Entertainment January 2007 - August 2010
McAfee December 2009 - March 2010
Hewlett-Packard 2009 - 2010
Cisco 2009 - 2009
Georgia Technology Authority 2006 - 2007
Skills
Completed Certified..., Cloud Computing, Data Center, Virtualization, Disaster Recovery, VMware, Infrastructure, Cisco Technologies, Storage, Enterprise Software, SOA, High Availability, Enterprise Architecture, Leadership, Oracle, ITIL, IT Strategy, IT Management, Strategic Planning, Vendor Management, Solution Architecture, Network Security, Linux, Unix, DNS, System Administration, Solaris, Integration, Databases, IT Operations, Information Technology, IT Service Management, Security, System Deployment, Servers, Business Continuity, API Management, Multi Site Hosting, PureFlex Systems, SOA Governance, Data Migration, Microsoft Technologies, Consulting, Architecture, Citrix, Performance Tuning, SDLC, IIS, Management, Firewalls
Education
CISO Training 2013 — 2013
Certification, Chief Information and Security Officer
Zachman Architecture Program 2012 — 2012
Enterprise Architecture, EA framework training completion certification
Gulbarga University 1985 — 1989
Bachelors, Mechanical Engineering
St Anthonys High school 1971 — 1981
Higher School education, Higher Education/Higher Education Administration
Westlake Culinary Institute June 2014 - Present
Chef Mary BerginM January 2013 - June 2014
Life's a Beach Tanning Salon & Boutique July 2012 - February 2014
J and T Outdoor Furniture January 2012 - June 2013
Chocolate Opulence July 2011 - July 2012
Richard A. Buratti, D.P.M., Inc. September 1997 - May 2005
Honeywell June 1994 - September 1997
Blue Shield 1992 - 1994
Professional Medical Recovery 1987 - 1992
Skills
Marketing, Customer Service, Merchandising, Inventory Management, Web Design, Event Planning, Event Management, Social Media Marketing, Culinary Management, Office Administration, Food Service, Food & Beverage, Retail Sales, Retail Buying, Online Marketing, Small Business Online..., Process Improvement, Payroll, Accounts Receivable, Accounts Payable, Management, Store Management, Retail, Brand Development, Customer Satisfaction
Education
Westlake Culinary Institute 2012 — 2013
Baking and Pastry Arts/Baker/Pastry Chef
California State University-Northridge 1987 — 1989
Art/Art Studies, General
The Trust for Public Land March 2009 - Present
The Trust for Public Land February 1998 - March 2009
The Trust for Public Land July 1995 - February 1998
The Trust for Public Land July 1993 - July 1995
Blue Shield 1991 - 1993
Skills
Windows, Network Administration, Project Planning, Data Backup Solutions, IT Strategy, Windows Server, Cisco Routers, Cisco VPN, Mobility Strategy, Connectivity, Active Directory, Project Management, Technical Recruiting
Education
Drexel University 1985 — 1989
Bachelor of Science, Information Science
Valley Solar Inc. September 2012 - Present
Premier Power Renewable Energy, Inc November 2007 - September 2012
Premier Power Renewable Energy, Inc October 2006 - November 2007
Ray Stone Incorporated October 1995 - September 1996
California School Boards Association March 1995 - June 1995
Abbey Home Health September 1993 - April 1994
Blue Shield May 1990 - August 1993
Skills
Solar Energy, Photovoltaics, Renewable Energy, Energy, Management, Invoicing, Sustainability, Alternative Energy, Microsoft Office, Engineering, Microsoft Word, Customer Service, Microsoft Excel, Solar, Customer Relations, Excel, Accounts Payable, Payroll
Education
Folsom Lake College 2012 — 2013
Course work in Real Estate, A
California Notary 2008 — 2008
Certificate, Notary Public
Amador County High School 1982 — 1986
High School Diploma, General Studies
Retired March 2014 - Present
GlaxoSmithKline September 1985 - March 2014
Blue Shield July 1984 - August 1985
Kinney Service Corporation November 1979 - July 1984
Skills
Six Sigma, Business Analysis, Change Control, Business Process..., Cross-functional Team..., Pharmaceutical Industry, Vendor Management, Project Management, Software Documentation, Project Portfolio..., Computer System..., Management, Requirements Analysis, Sales Effectiveness, IT Management, Process Improvement, Data Warehousing, Program Management, Pharmaceutical Sales, Business Intelligence, Data Management, SDLC, Quality Assurance, 21 CFR Part 11, Business Process, IT Strategy, SharePoint, PMO
Education
Eastern University 1999 — 2001
MBA, Business Administration
Cabrini College 1997 — 1999
Bachelors Degree, Organizational Management
Robert Half Technology February 2015 - Present
Accenture July 2014 - February 2015
Kaiser Permanente January 2014 - July 2014
Bank of the West July 2013 - January 2014
PG&E October 2010 - July 2013
Blue Shield October 2007 - December 2010
ADES solutions April 2007 - October 2007
Knightsbridge Solutions June 2005 - March 2007
American Express 2007 - 2007
Skills
Informatica, Unix Shell Scripting, PL/SQL, Ab Initio, SQL, Perl, Business Objects, Data Warehousing, Microstrategy, OCA, Pentaho, SSIS, Amazon Web Services...
Education
UC Berkeley 2011 — 2014
current, Health/Health Care Administration/Management
University of California, Davis 2002 — 2004
Computer Science and Engineering
Wells Fargo 2013 - Present
PG&E May 2010 - January 2013
Blue Shield 2006 - May 2010
DigitalThink November 2001 - May 2005
Talk City July 1997 - May 2000
Talk City November 1996 - July 1997
The White House August 1992 - December 1992
Skills
Internal Communications, Executive Communications, Strategic Communications, Crisis Communications, Communications Strategy, Communication Training, Corporate Communications, Copywriting, Leadership, Public Speaking, Strategy, Digital Media, Advertising, Integrated Marketing, Marketing Strategy, Marketing Communications, Social Networking, Press Releases, Public Relations, Corporate Social..., Brand Management
Education
UC, Santa Barbara
BA, Communications
Gunn
Dominican University of California July 2014 - Present
Dominican University January 2014 - Present
NurseBob's Blog April 2011 - Present
Samuel Merritt University January 2014 - June 2014
Pacific Union College October 2013 - May 2014
Kaiser Permanente April 2005 - May 2013
Electronic Data Systems 1991 - 1995
Del Monte Foods 1989 - 1992
Blue Shield 1989 - 1991
Skills
Case Management, Critical Care, Critical Thinking, Photography, Videography, Database Design, Database Administration, Visual C++, SQL, C, Microcontrollers, Blogging, Dreamweaver, Excel, Video Editing, Education, Healthcare, Health, HTML, Hosting, Java, JSP, Life, MySQL, Microsoft Office, Mentoring, Teaching, User Interface, Windows, Wordpress, Word, Web Development, Nursing, ICU, Epic Systems, Medical-Surgical, Nursing Education, Pediatrics, Microsoft Word, Patient Safety
Education
Samuel Merritt University 2002 — 2004
RN, MSN, Nursing
University of California, Davis 1970 — 1973
BA, Bacteriology
Wellness Program Management Leaders in Charlottesville VA 2013 - Present
Jesica L. Baker & Associates September 2010 - Present
Lockton Insurance Brokers, LLC September 2008 - August 2010
UCLA Center for East/West Medicine 2007 - 2008
American Specialty Health (ASH) 2005 - 2007
Blue Shield 2002 - 2005
Health Allies 2000 - 2002
Value Options 1991 - 2000
Peak Health Plan, MetLife, US Behaviorial Health 1986 - 1991
Loma Linda Center for Health Promotion & Loma Linda Community Hospital 1980 - 1986
Skills
Healthcare Management, Fitness, Public Speaking, Health Insurance, Employee Benefits, Coaching, Strategic Planning, Team Building, Leadership Development, Leadership, Networking, Organizational..., Risk Management, Wellness, Program Management, Key Client Relationships, Consumer Healthcare, Healthcare improvement, Wellness Coaching, Employee Wellness, Employee Wellness..., Health Risk Management, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Public Relations, Public Health, Public Policy, Team Leadership, Team Management, Cross-functional Team..., Team-oriented
Education
Loma Linda University 1974 — 1976
MPH
Loma Linda University 1971 — 1972
Registered Dietitian (RD)
Pacific Union College 1967 — 1971
Bachelor of Science
McKesson June 2011 - October 2014
McKesson Corporation January 2010 - July 2011
Hewlett-Packard May 2007 - January 2010
Hewlett-Packard June 2004 - May 2007
Hewlett-Packard April 1999 - May 2004
Hewlett-Packard April 1998 - April 1999
Blue Shield July 1997 - April 1998
Apple Computer June 1995 - July 1997
Sutter General Hospital June 1985 - August 1995
Skills
HRIS, Coaching, Call Centers, Employee Relations, Recruiting, Human Resources, Strategy, Leadership, Management, Project Management, Program Management, Strategic Planning, Personnel Management, Customer Service, Leadership Development, Employee Engagement, Vendor Management, Governance, Change Management, Onboarding, Talent Management, Performance Management, Executive Search, Organizational..., Workforce Planning, Technical Recruiting, Succession Planning, SDLC, Organizational Design, Process Improvement
Education
National University
Cormack Medical, Inc. August 2013 - Present
Kaiser Permanente July 2011 - July 2013
Blue Shield of California January 2011 - July 2011
Blue Shield June 2010 - February 2011
Harvard University August 2007 - August 2009
Brigham and Women's Hospital February 2007 - August 2007
Brigham and Women's Hospital September 2006 - January 2007
J.Crew October 2004 - May 2006
Skills
Clinical Research, Data Analysis, Healthcare, Healthcare Information..., Hospitals, Qualitative Research, Research, Access, Public Health, Healthcare Management
Education
University of California, Los Angeles - School of Public Health 2009 — 2011
MPH, Health Care Management
University of New Hampshire 2003 — 2007
BS, Microbiology
Saint Joseph's University 2002 — 2003
Biology
Blue Shield of California April 2015 - Present
Blue Shield of California August 2013 - Present
Blue Shield of California January 2010 - August 2013
Blue Shield April 2008 - January 2010
Anthem / Wellpoint April 2004 - April 2008
Standard Insurance Company September 1990 - April 2004
Skills
Employee Benefits, Insurance, Consultative Selling, Benefits, Sales Management, Product Development, Dental, Group Benefits, Sales, Selling, Strategy, Disability Insurance, Term Life Insurance, Health Care Reform, Strategic Planning, Group Insurance, Customer Retention, Business Development, Vendor Management, Leadership, Account Management, Product Management, Health Insurance, Brokers, Managed Care, Self-funded, Health Savings Accounts, Medicare, HMO
Education
University of Pennsylvania - The Wharton School
CEBS
Santa Clara University 1986 — 1990
Rally Health July 2014 - Present
Bay Area Tech Writers September 1992 - Present
Currenex December 2009 - February 2014
iCiX March 2009 - October 2009
Blue Shield July 2008 - December 2008
Authenex February 2004 - June 2008
Reef January 2000 - June 2002
Sonic Solutions / Daikin Comtek US Laboratories February 1996 - March 1997
Skills
White Papers, FrameMaker, Technical Writing, RoboHelp, Manuals, SaaS, Product Marketing, Start-ups, Quality Assurance, Management, Security, Software Documentation, Testing, Training, Project Management, Content Management, Adobe Acrobat, Writing
Education
San Francisco State University 1989 — 1991
B.A, English/Creative Writing
salesforce.com June 2012 - Present
Hotwire April 2009 - May 2012
eBay August 2008 - March 2009
Blue Shield October 2007 - June 2008
Apple Computer April 2007 - September 2007
Affiliated Computer Services August 2004 - March 2007
Emirates Airline July 2004 - August 2004
Techspan October 2003 - June 2004
HCL Technologies July 2002 - October 2003
NetCarrots Loyalty Services 2000 - 2002
Skills
Solaris, Linux, Virtualization, Unix, Shell Scripting, Perl, EMC Storage, Hitachi Storage, Brocade Fibre Switches, Cisco MDS SAN switches, Apache, High Availability, Unix Shell Scripting, SAN, PHP, Red Hat Linux, Netbackup, Storage Area Networks, Storage, VMware ESX, Scripting, Disaster Recovery, Brocade, VMware, NFS, Cluster, NetBackup
Education
Western Governors University 2012 — 2013
Master of Business Administration (MBA), Information Technology Management
Delhi University 1993 — 1997
B.Sc, Maths, Physics, Chemistry
D.A.V Public School 1991 — 1993
XII, English, Physics, Chemistry, Maths, Computers
System Innovators April 2015 - Present
Florida Blue February 2014 - April 2015
System Innovators 2015 - 2015
System Innovators 2015 - 2015
Florida Blue November 2011 - January 2014
EverBank October 2009 - November 2011
Citi Bank February 2009 - October 2009
BlueCross BlueShield of Florida March 2008 - December 2008
Blue Shield April 2002 - March 2008
Pizza Hut January 1999 - August 2006
Skills
Trainer Certification..., Access, Analysis, Process Improvement, Leadership, Call Centers, Customer Service, Management, Training
Education
Strayer University 2012 — 2016
Master’s Degree, Adult and Continuing Education and Teaching, A
University of Phoenix 2010 — 2012
Master of Business Administration (M.B.A.)
Daytona Beach Community College
A.S, Restaurant Management
University of Phoenix
Bachelor of Science, Management
University of Phoenix
Master of Arts, Education / Curriculum and Instruction
DocuSign January 2014 - Present
Blue Shield July 2009 - Present
AAA September 2008 - July 2009
JP Morgan Chase September 2007 - September 2008
JPMorgan Chase July 2006 - August 2007
JPMorgan Chase October 2005 - June 2006
Wells Fargo Financial January 2005 - October 2005
Celerity Consulting Group June 2002 - January 2004
Skills
Direct Marketing, Marketing, Customer Acquisition, Access, Analytics, Cross-functional Team..., Email Marketing, Management, Direct Mail, SEM, Strategy, Web Analytics, Database Marketing, Lead Generation, Integrated Marketing, Online Marketing, Web Marketing, Marketing Strategy, Marketing Communications, Leadership, Data Analysis
Education
University of California, Davis 1997 — 2002
Bachelor of Science (BS), Economics & minor in Computer Science
Paragon Real Estate Group 2007 - 2014
Pacific Union GMAC Real Estate 2003 - 2007
Zephyr Real Estate 1998 - 2004
Blue Shield 1984 - 1995
Skills
Advisor, Negotiator, Process Manager, Real Estate, Sellers, Investment Properties, Single Family Homes, Buyer Representation, Condos, Short Sales, Relocation, Listings, Residential Homes, Luxury, First Time Home Buyers, New Home Sales, Seller Representation, Real Estate Transactions, Referrals, Real Property, Selling, Home Staging, Investors, Income Properties, Townhomes, Property Management, Customer Service, Negotiation, Property, Buyers, 1031 Exchanges, Relocation Buyers, Commercial Real Estate, Real Estate Development, Foreclosures, REO, Sales, SFR
Education
California Culinary Academy
Certificate of Baking and Pastry
D'Amore-McKim School of Business at Northeastern University
M.B.A., Business
San Francisco State University
B.A., Film
Navis September 2014 - Present
CompuCom August 2013 - September 2014
IAS - International Asset Systems August 2010 - May 2013
Blue Shield April 2009 - July 2010
Kaiser Permanente April 2008 - March 2009
TAC Worldwide September 2007 - December 2007
APL Logistics May 2001 - February 2007
Geoworks October 2000 - April 2001
Kaiser Permanente December 1998 - October 2000
Kaiser Permanente August 1998 - December 1998
Skills
Invoicing, Vendor Management, Supply Chain, Transportation, Banking, Manufacturing, Membership, Process Improvement, SDLC, Logistics, Project Management, Software Documentation, Management, Leadership, SharePoint, Integration, Cross-functional Team..., CRM, Program Management, Project Planning, Health Insurance, MS Project, Analysis, Quality Assurance, E-commerce, Access, Training, Product Management, Visio, Databases, Agile Methodologies, Testing, PMO, Business Process..., Business Analysis, SQL, Business Process, System Administration, Business Intelligence, Software Project..., PMP, Global Delivery, Project Portfolio..., User Acceptance Testing, Strengthening Client..., Professional Mentoring, Client Liason
Education
Mills College 1975 — 1977
BA
City College of San Francisco 1973 — 1975
Lowell High School, San Francisco
Chickpea Photography Studio September 2009 - Present
Blue Shield February 2006 - July 2014
Applied Biosystems February 2004 - February 2006
Safeway June 2001 - February 2004
Sybase June 1994 - June 2001
Estes Refrigeration 1992 - 1994
RJ Miller Construction 1987 - 1991
LSI 1982 - 1985
Skills
Hyperion Planning, Hyperion Essbase, Hyperion Project Manager, Photography, Photoshop, Digital Photography, Photo Editing, Portrait Photography, Essbase, Web Design, Image Editing, Adobe Creative Suite, Microsoft Office, Management, Analysis, Leadership, Project Management, Process Improvement, Databases, Training, Business Analysis, Budgets, Strategic Planning, Social Media, Cross-functional Team..., Pet Portraits
Education
Contra Costa College 1983 — 1985
El Cerrito High School 1979 — 1982
Dipolma
Stay at Home Parent April 2015 - Present
Target March 2013 - February 2015
Target September 2010 - March 2013
Alameda County Community Food Bank April 2009 - September 2010
Blue Shield May 2008 - March 2009
Mitsubishi Material USA Corp April 2007 - April 2008
Skills
Human Resources, Access, Analysis, Customer Service, Event Planning, Leadership, Management, Microsoft Office, Non-profits, Nonprofits, PeopleSoft, Program Management, Project Management, Project Planning, Research, Salesforce.com, Strategic Planning, Time Management, Training
Education
University of San Francisco 2008 — 2010
M.P.A., Public Administration
University of California, Irvine 2002 — 2007
B.A., Women's Studies
Shutterfly Inc. February 2014 - Present
Shutterfly March 2012 - February 2014
Kodak Gallery June 2010 - March 2012
Blue Shield March 2008 - June 2010
Blue Shield of California November 2006 - March 2008
Blue Shield of California January 2005 - November 2006
Blue Shield March 2004 - January 2005
Peppers & Rogers Group February 2000 - October 2003
Accenture September 1995 - January 2000
Skills
Loyalty Marketing, Social Media Marketing, Marketing Strategy, Direct Marketing, Marketing, CRM, Business Strategy, Email Marketing, Web Marketing
Education
Stanford University
BA, Economics
University of California, Berkeley
Certificate, Marketing
Harvard High School
QVI Risk Solutions December 2013 - December 2014
Capitol Administrators, Inc. October 2010 - January 2012
EMQ FamiliesFirst January 2008 - October 2009
Health Net January 2006 - January 2008
Blue Shield May 2000 - May 2005
CalFarm Insurance Co. September 1999 - May 2000
Foundation Health June 1996 - September 1999
John Alden Life Ins Co. 1993 - 1996
Skills
Health Insurance, Medical Billing, Underwriting, Call Center, Insurance, Workers Compensation, Outlook, Microsoft Excel, Customer Service, Claim, Team Building, PowerPoint, HIPAA, Microsoft Word, Microsoft Office, Coaching, Call Centers, HRIS
Education
College of San Mateo 1982 — 1984
License, Arts/Business Administration
City College of San Francisco 1979 — 1980
Business Administration
Blue Shield September 2009 - May 2010
folsom cordova unified school district 2008 - 2010
Blue Shield 2009 - 2009
MassMutual Financial Group 2007 - 2008
Education
California State University-Sacramento 2007 — 2010
MBA, Marketing
Dominican University of California 2003 — 2007
BA, Communications
The Segal Company February 2011 - Present
DevonWay January 2011 - June 2011
Blue Shield June 2010 - January 2011
Kaiser Permenante Program Office July 2009 - September 2009
UC Berkeley ESPM Department June 2009 - July 2009
Cal Performances and Student Musical Activities June 2008 - August 2008
Dinatouch April 2004 - December 2004
Education
University of California, Berkeley 2007 — 2009
BA, Statistics, Mathematics, Economics
Ohlone College 2005 — 2007
AA, Mathematics
Guang Dong Experimental High School 1998 — 2004
Working2Green June 2010 - Present
California State University, Chico August 2005 - May 2010
Blue Shield January 2001 - October 2001
Wah Systems 1979 - 1982
Skills
Microsoft Office, Telephone Skills, Spreadsheets, Switchboard Operator, HTML, Social Networking, Social Bookmarking, Website Monetization, User Generated Content, Group Presentations, Group Instruction, Small Group Management, Active Learning, Learning Strategies, Learning Styles, Training Consultancy, Instructor-led Training, Pc Software, MS Project, Workshop Presentation, Training Skills, Community Outreach, Customer Service, Environmental Education, Training, Workshops
Education
California State University-Chico 2000 — 2010
Independent Contractor August 2011 - Present
Kaiser Permanente February 1978 - July 2011
HNC Software 2000 - 2000
Univar 1988 - 2000
Blue Shield 1988 - 2000
DHL 1988 - 2000
Le Bon Marché 1988 - 2000
ConneXt 1988 - 2000
Puget Sound Energy 1988 - 2000
Premera Blue Cross 1988 - 2000
Skills
SDLC, Requirements Analysis, Agile Methodologies, Data Analysis, SQL, Business Analysis, Project Management, Business Intelligence, Data Warehousing, Software Project..., Databases, Microsoft SQL Server, Software Documentation, Data Modeling, Process Improvement, Software Development, Systems Analysis, Requirements Gathering
Education
BeAliveYoga 2009 — 2010
University of California, Los Angeles 1977 — 1978
Certificate in Applications Programming, Computer Programming
UCL 1976 — 1977
University of Hawaii at Manoa 1972 — 1973
Master of Library & Information Science (MLIS), Library and Information Science
Pacific University 1970 — 1972
Bachelor of Arts (B.A.), Political Science and Government
Chaminade University of Honolulu 1967 — 1968
Amherst College 1964 — 1966
Clark University 1965 — 1965
Blue Shield September 2015 - Present
UnitedHealth Group November 2014 - September 2015
UnitedHealth Group November 2012 - November 2014
FICO September 2011 - August 2012
PsomasFMG March 2011 - September 2011
Youth Policy Institute January 2010 - March 2011
Perdue School Inc. September 2009 - March 2011
Southern California Edison October 2007 - April 2009
University of California, Santa Barbara September 2004 - December 2005
California Public Utilities Commission (CPUC) August 2001 - September 2004
Skills
SAS, Java, SQL, Statistics, Statistical Modeling, Data Analysis, Predictive Modeling, R, Data Mining, Analysis, Predictive Analytics, Quantitative Analytics, Economics, Analytics, Microsoft Excel, Time Series Analysis, Business Intelligence, Access, Unix, Logistic Regression, SAS programming
Education
University of California, Santa Barbara 2003 — 2007
MA, Applied Statistics
University of California, San Diego 1996 — 2000
BA, Economics
AT&T March 2012 - Present
AT&T March 2009 - March 2012
Jersey Shore State Bank September 2008 - March 2009
AT&T February 1995 - December 2007
AT&T Corporation February 1995 - December 2007
AT&T January 1995 - January 2007
Ford Lincoln Mercury January 1993 - January 1995
Trimtex January 1993 - January 1994
Trimtex Co. Inc 1992 - 1993
Blue Shield January 1991 - January 1992
Skills
Customer Service, Problem Solving, Telecommunications, Troubleshooting, Banking, Access, Time Management, Data Entry, Management, Human Resources, Training, CRM, Coaching, Sales, Microsoft Office, Payroll, Team Building, Leadership, Outlook, Budgets
Education
Lock Haven University of Pennsylvania 1996 — 2008
General Studies
Johnson University 1986 — 1990
Jersey Shore Senior High
EDI spread the word II January 1986 - Present
Sierra Health Care, Inc June 2014 - July 2014
HealthNow March 2014 - April 2014
Anthem, Inc. September 2013 - December 2013
Sutter Physician Services May 2012 - September 2012
Trizetto Group December 2011 - February 2012
Blue Shield of California June 2011 - October 2011
Harvard Pilgrim Health Care April 2011 - June 2011
Edifecs April 2010 - March 2011
Blue Shield December 2009 - February 2010
Skills
EDI, Business Analysis, Business Requirements, HIPAA, Healthcare Information..., Testing, Databases, Data Warehousing, User Acceptance Testing, Vendor Management, Healthcare, DB2, Quality Assurance, Integration, Analysis, Medicaid, MS Project, PMO, Requirements Gathering, Requirements Analysis, X12, Healthcare Industry, Visio, Training, Data Migration, Software Project..., COBOL, Software Documentation, Business Process, SharePoint, Systems Analysis, SQL, Software Implementation, Enterprise Architecture, Resource Management, Data Modeling, Medicaid Managed Care, IT Strategy, Solution Architecture, Test Planning, Healthcare IT
Education
University of North Texas 1975 — 1978
MBA, Management
Texas Christian University 1969 — 1973
BS, Physics major, Math minor
San Francisco Conservatory of Music October 2012 - Present
Prosper Marketplace September 2011 - September 2012
Blue Shield of California April 2011 - May 2011
Blue Shield July 2010 - October 2010
RMT, Inc. November 2009 - April 2010
Woods Hole Oceanographic Institution June 2008 - July 2009
Education
Saint Mary's College of California 2010 — 2011
MS
Wesleyan University 2006 — 2008
BA
University of California, Los Angeles 2003 — 2005
Anthem, Inc. May 2012 - Present
Kaiser Permanente July 2011 - May 2012
Blue Shield of California May 2011 - July 2011
Blue Shield January 2007 - June 2011
Blue Shield of California April 2002 - December 2006
Greco Technologies January 2000 - January 2002
Prudential Bryant Real Estate December 1998 - January 2000
Denton Properties September 1996 - November 1998
Powerwave Technologies January 1996 - August 1996
Skills
Marketing Communications, Product Development, Cross-functional Team..., Direct Marketing, Lead Generation, Marketing Strategy, Integrated Marketing, Insurance, Health Insurance, Project Planning, Leadership, Product Marketing, Management, Marketing, Program Management, Training, Process Improvement, Analysis, Sales Management, Public Relations
Education
California State University-Northridge 2006 — 2007
MBA, Marketing
California State University-Northridge 2001 — 2004
Bachelor of Science, Business Law
Perseus Books Group September 2013 - Present
Common Sense Media January 2010 - Present
SALT Branding December 2010 - July 2011
Blue Shield February 2010 - October 2010
Single Mom Seeking January 2006 - October 2010
Real Branding November 2009 - March 2010
Match.com October 2008 - February 2010
BabyCenter.com July 2006 - January 2009
Smallponds LLC November 2007 - November 2008
Argosy Publishing December 2006 - February 2008
Skills
Social Media Strategy, Copywriting, Digital Marketing, Social Media Marketing, Content Strategy, Facebook, Blogging, SEO, Copy Editing, WordPress, Integrated Marketing, Online Marketing, Web Content, Social Media, Digital Media, Magazines, Editing, Marketing Communications, Publishing
Education
New School University 1996 — 1998
Journalism
Reed College 1990 — 1992
Blue Shield June 2008 - Present
Blue Shield of California June 2008 - Present
Blue Shield of CA June 2008 - Present
Flourish (Florist) December 2001 - Present
Apple Computers, Inc May 2007 - June 2008
WestTUV Rheinland January 2006 - December 2006
WestBVQi August 2002 - July 2005
N WestBSI Americas, Inc July 2000 - July 2002
BSI 2000 - 2002
Training CenterCompUSA, Inc August 1997 - July 2000
Education
California State University-Sacramento
Bachelor of Science, Business Administration - Marketing
Sacramento Regional Occupational
San Juan High School
General Education Diploma
Sierra College
Associate of Arts
Kaiser Permanente March 2014 - Present
Kaiser Permanente May 2010 - March 2014
Astute Consulting, Inc. February 2010 - May 2010
John Cook School of Business at Saint Louis University November 2009 - February 2010
Dolby Laboratories August 2008 - November 2009
HealthNet - MHN, Inc. 2005 - 2008
Longs Drugs March 2002 - January 2005
Blue Shield October 2001 - March 2002
Kaiser Permanente IT December 2000 - March 2001
John F. Kennedy University September 1999 - September 2000
Skills
Business Analysis, Vendor Management, Specifications, Process Improvement, Software Documentation, Management, MS Project, SDLC, Quality Assurance, Analysis, Certified Business..., Data Analysis, Experienced Business..., Project Management, Business Requirements, Data Warehousing, Systems Analysis, Integration
Education
Epic Training 2013 — 2013
Certification in Tapesty CORE and AP Claims and Contracts, Epic Tapestry AP Claims and Contracts
Saint Louis University 2009 — 2010
Executive Certificate in Business Analysis, Business Analysis
John F. Kennedy University 1996 — 2000
Masters Degree, Clinical Psychology
California State University-Sacramento
Bachelor of Arts, Art, English, Psychology
California State University-Sacramento
Secondary Teaching Credential, Secondary Education
California State University-Sacramento
Master of Arts, Education
New York University
Certificate, Computer ProgrammingComputer
Blue Shield 2006 - Present
Blue Shield of California June 2006 - April 2013
Foundation Health 1991 - 1995
Amerimed Health Plan 1985 - 1995
Century Medicorp 1985 - 1995
Loma Linda Health Plan 1985 - 1995
VIP Health Plan 1985 - 1995
Cal Comp 1985 - 1995
Business Insurance Group 1985 - 1995
BIG 1985 - 1995
Skills
Medicare Supplements, Health Insurance, Medicare, Managed Care, Consultative Selling, Employee Benefits, Health Savings Accounts, Selling, Insurance, Leadership, HIPAA
Education
Mt. San Antonio College 1971 — 1971
Police Science
Blue Shield May 2005 - Present
Alameda County Superior Court January 2005 - May 2005
County of Santa Clara October 1998 - December 2004
Blue Shield January 2004 - May 2004
Visa February 1998 - August 1998
SBC September 1995 - February 1998
Pacific Gas & Electric April 1994 - September 1995
Pacific Bell 1977 - 1994
Skills
HIPAA, Project Portfolio..., SDLC, Vendor Management, Resource Management, Business Process..., PMO, Business Process..., Business Analysis, Visio, Business Process, Program Management, Software Project..., Business Requirements, Project Management, Disaster Recovery, Requirements Gathering, Requirements Analysis, Business Intelligence, PMP, Enterprise Architecture, Testing, IT Strategy, Cross-functional Team..., User Acceptance Testing, Information Technology, Software Documentation, Security, IT Management, Process Improvement
Education
Saint Mary's College of California 1989 — 1991
MBA, Business Finance
University of Southern California 1973 — 1977
BS, Business Administration
Counseling by Kirsten February 2003 - Present
Blue Shield September 1998 - August 2002
Peace Corps August 1995 - August 1997
EF Foundation for Foreign Study May 1994 - May 1995
Skills
Emontionally Focused..., Psychotherapy, Counseling, Couples, Treatment, Clinical, Coaching, Mental Health, Psychology, Counselling, Counseling Psychology, Behavioral Health, Family Therapy, Clinical Research, Mindfulness, Stress Management, Anger Management, Life Transitions, Adolescents, Training, CBT
Education
Pepperdine University 1999 — 2002
MA, Clinical Psychology
Yale University 1991 — 1995
BA, Psychology
JustAnswer June 2015 - Present
Hotwire, an Expedia company February 2014 - February 2015
Hotwire March 2012 - January 2014
Bank of America 2006 - March 2012
Companies like JanSport, Nielsen Mobile, Club One Fitness, E*TRADE, Wells Fargo 2005 - 2006
Blue Shield 2001 - 2005
Netcentives 2000 - 2001
Skills
Copywriting, Content Strategy, User Experience, Web Content, Editing, Marketing, Editorial, Content Management, Information Architecture, Creative Writing, Digital Strategy, Content Development, E-commerce, Branding & Identity, SEO, Management, Usability, Taxonomy
Education
California State Polytechnic University-Pomona
Communication & English
Summit Sotheby's International Realty October 2011 - Present
Nancy Tallman Real Estate Strategists 2003 - Present
Law Offices of JM Honey and Rosenberg & Kaplan June 1999 - February 2003
Health Net April 1998 - June 1999
Blue Shield October 1996 - June 1998
FHP HealthCare March 1991 - November 1996
Skills
Real Estate, Sellers, Investment Properties, Relocation, Real Estate Transactions, Selling, Buyer Representation, Residential Homes, Listings, Contract Negotiation, Referrals, Marketing Strategy, Negotiation, Property, Sales, Short Sales, Investors, Luxury, Single Family Homes, Real Property, Condos, Foreclosures, Property Management, Buyers, Marketing, Real Estate Development, First Time Home Buyers, REO, Vacation Homes, New Home Sales, ABR, 1031 Exchanges, Townhomes, Income Properties, Rentals, New Homes, Real Estate Economics, Commercial Real Estate, SFR, Real Estate Financing, Home Staging, Seniors, Resellers
Education
California State University, Los Angeles
Bachelors, Nutrition
University of California, Los Angeles
Masters, Public Health & Nutrition
Wells Fargo Insurance Services July 2012 - Present
Wells Fargo Insurance Services May 2011 - July 2012
Health Net May 2006 - May 2011
CIGNA Healthcare October 1996 - March 1999
CIGNA Healthcare April 1992 - September 1996
Blue Shield December 1989 - March 1992
Skills
Healthcare, Employee Benefits, Health Insurance, Insurance, Account Management, Strategic Planning, Compliance, Team Building, Sales Management, Contract Negotiation, Mergers, Competitive Analysis, Customer Relations, Consultative Selling, Marketing Strategy, Negotiation, Underwriting, Dental, Brokers, Management Consulting, Financial Analysis, Organizational..., Budgeting, Claims, Customer Service, HIPAA, Employee Relations, Managed Care, RFP
Education
San Francisco State University 1984 — 1988
BA, Broadcast Communication Arts/Business
NCHRA Social Media Legalities
AppraiserChris July 2002 - Present
Blue Shield November 1999 - July 2002
Skills
Foreclosures, REO, Residential Homes, Appraisals, Investment Properties, Single Family Homes, FHA, First Time Home Buyers, Loans, Income Properties, Short Sales, Real Estate, Customer Service, Office Management, Microsoft Excel, Filing, Microsoft Word, Outlook, Property, Real Estate Appraisal, Estate Planning..., Tax Appraisals, USPAP, REO Appraisals, Appraisal Management..., Review Appraisals, Typing 50+ WPM, Customer Serivce, Microsoft Office, Medical Insurance..., Multi-Phone Lines, Medical Insurance Claim..., Appraisers
Education
Heald College 1995 — 1997
"AA", Small Business Administration/Management
El Dorado High School 1989 — 1992
Diploma, General Studies
TSI Transitions Services Inc. November 2013 - Present
VizualMark September 2012 - Present
Omniuse February 2009 - September 2012
Blue Shield November 2007 - February 2009
Triton Distribution July 2006 - November 2007
Omniuse Interactive December 2005 - July 2006
XOMA (US) LLC May 2003 - December 2005
Omniuse Interactive January 2003 - May 2003
Aspect Communications September 1999 - January 2003
Omniuse Interactive February 1997 - September 1999
Skills
User Experience, Graphic Design, Project Management, Management, Flash, CMS, Creative Direction, Web Project Management, User Interface, Photoshop, Web Content Management, Web Design, Graphics, User Interface Design, Web Development, CRM, Advertising, E-commerce, Adobe Creative Suite, Online Advertising, Information Architecture, Email Marketing, Marketing, Interaction Design, Corporate Branding, Illustrator, Mobile Devices, Content Management, Brand Development, Marketing Strategy, Product Design, Social Media Marketing, Mobile Applications, Training, User Experience Design, Multimedia, Business Development, Leadership, Layout, Program Management, Integration, Enterprise Software, InDesign, Online Marketing, Microsoft Office, Interactive Advertising, SEO, Vendor Management
Education
Academy of Art University 1992 — 1994
Bachelor of Arts; Bachelor of Fine Arts
University of San Francisco 1992 — 1994
BA
Blue Shield of California July 2014 - Present
Blue Shield of California April 2011 - Present
Blue Shield of California January 2010 - April 2011
Blue Shield of California January 2007 - December 2009
Blue Shield April 2002 - January 2007
Blue Shield March 2000 - April 2002
Skills
Business Requirements, Software Documentation, Project Management, Healthcare, User Acceptance Testing, Requirements Gathering, SDLC, Business Analysis, Process Improvement, Visio, Healthcare Information..., Health Insurance, Access, Vendor Management, Program Management, Analysis, Leadership, Management
Education
San Joaquin Delta College 1996 — 2001
AA, General Studies
Google September 2015 - Present
Google March 2014 - September 2015
Ipsos January 2012 - February 2014
Passenger June 2008 - December 2011
Universal Music Group February 2009 - June 2009
Yahoo!, Inc. February 2006 - June 2008
Countrywide August 2005 - February 2006
Blue Shield June 2004 - August 2005
Toyota January 2001 - May 2004
Skills
Instructional Design, E-learning, Captivate, ADDIE, Online Training, Instructor-led Training, Public Speaking, Technical Training, Social Media, Content Development, PowerPoint, Technical Writing, Training Delivery, SharePoint, Documentation, Photoshop, Editing, Presenter, Social Networking, E-Learning, Software Documentation, Training, Blended Learning, SnagIt
Education
William Paterson University of New Jersey 1992 — 1996
Communications/Design
Almeda University 2000 — 2001
Non-accredited: MASTERS - Training and Leadership
Defense Information School - DINFOS 1991 — 1992
US ARMY, Journalism
H. B. Studios 1991 — 1993
Acting Technique/Musical Theatre
American Academy of Dramatic Arts 1989 — 1991
2 yr. Acting Program
Blue Shield of California March 2009 - Present
Blue Shield March 2009 - November 2012
WellPoint June 2004 - March 2009
WellPoint June 2004 - March 2009
WellPoint, Inc June 2004 - March 2009
WellPoint March 1999 - June 2004
WellPoint, Inc March 1999 - June 2004
Skills
Medicare, Health Insurance, Sales, Life Insurance, Insurance, Dentistry, Direct Sales, Customer Service, Disability Insurance, Health Savings Accounts, Medicare Part D, Team Leadership, Employee Benefits, Management, Sales Management, Managed Care
Education
Moorpark College 1997 — 2000
Nimble Storage February 2013 - Present
HP April 2011 - February 2013
HP December 2010 - March 2011
3PAR December 2007 - December 2010
Blue Shield June 2005 - December 2006
Space Systems Loral 2000 - 2003
Skills
Adaptive Insights..., MS Word/Excel/Powerpoint, Coupa, SAP, Essbase, Finance, Oracle Applications, Hyperion Enterprise, Budgets, Hyperion, ERP, Analysis, Cognos, Hyperion Planning, MRP, Accounting, Cross-functional Team...
Education
San Jose State University 1997 — 2000
MBA, Finance
National Institute of Information Technology 1994 — 1996
Honors Diploma in Systems Management, Programming Logic, Algorithms, Structured COBOL, Databases, Spreadsheets, FoxPro, Application Develo
Bharathidasan University 1989 — 1992
B.Com.,, Accounting, Cost Accounting, Marketing, Economics
Kaiser Permanente January 2015 - Present
Full Time Student July 2014 - December 2014
Saama Technologies August 2013 - June 2014
Blue Shield of California January 2013 - August 2013
Blue Shield of California January 2011 - December 2012
Blue Shield March 2010 - January 2011
Kaiser Foundation Health Plan March 2008 - March 2010
Delta Dental of California January 2001 - January 2008
Health System Design Corporation – Perot Systems acquired Health Systems Design December 1999 - January 2001
Health System Design Corporation – Perot Systems acquired Health Systems Design August 1997 - December 1999
Skills
SDLC, Business Strategy, Business Intelligence, Business Process..., UAT coordination, Release Management, Healthcare Information..., Healthcare Management, Data Warehousing, Business Architecture, Program Management, Software Project..., Cross-functional Team..., Project Portfolio..., Process Improvement, Testing, Software Documentation, Strategic Planning, Project Management, PMO, Enterprise Software, Strategy, Integration, Business Process..., PMP, Software Development, MS Project, Waterfall, CRM, Resource Management, Architecture, Quality Assurance, Management, IT Management, IT Strategy, Agile Project Management, Healthcare, Oracle, Data Modeling, SharePoint, Leadership, Analytics, Informatica, Business Requirements, Training, Data Migration, Systems Analysis, Test Planning, Consulting, Change Management
Education
California State University-East Bay
Bachelor's degree, Business Administration and Management, Finance
Greater Cincinnati Health Council March 2012 - Present
Mercy Neighborhood Ministries January 2012 - Present
Executive Service Corps of Cincinnati July 2011 - Present
Self Employed January 2009 - March 2012
URDC HUMAN SERVICES CORPORATION January 2010 - March 2011
Silverado Senior Living April 2005 - August 2008
Blue Shield 2002 - 2005
Cedars-Sinai Medical Center April 1999 - April 2002
Skills
Healthcare Management, Non-profit..., Strategic Planning, Change Management, Organizational..., Fundraising, Project Management, Leadership Development, Program Development, Nonprofits, Program Management, Community Outreach, Board Development, Grant Writing, Management, Leadership, Project Planning, Healthcare Industry, Public Relations, Community Development, Public Speaking, Healthcare Information..., Volunteer Management
Education
University of California, Santa Barbara 1978 — 1980
Bachelor's degree
Pepperdine University
ADP November 2011 - Present
AIRS September 2010 - Present
CUNA Mutual Group November 2009 - October 2010
The RightThing, Inc. November 2009 - August 2010
TAC Worldwide May 2008 - October 2009
Microsoft May 2008 - February 2009
Artizen, Inc. March 2007 - April 2008
netPolarity February 2006 - February 2007
Blue Shield October 2003 - January 2006
Skills
Boolean, ECRE, HTML, Facebook, LinkedIn, Twitter, RSS, Networking, Adobe X, XCode, Objective C, C++, SQL, Technical Writing, Sourcing, Training, Photoshop, Frontpage, Social Media, Recruiting, AIRS, Google, SEO, SEM, FrontPage, Boolean Searching, Technical Recruiting, Objective-C, Benefits Negotiation, Xcode, Vendor Management, Management, Strategy, Talent Acquisition, Employer Branding, Strategic Sourcing, Human Resources, Social Networking, College Recruiting, Talent Management, Interviews, SDLC, Resume Writing, Screening, CRM, Internet Recruiting, Search, Business Development, Applicant Tracking..., Executive Search
Education
University of Phoenix 2005 — 2006
MA, Information Systems Management
San Diego State University-California State University 1998 — 2001
Bachelor, Linguistics & Spanish
Real Estate Source September 2011 - Present
Sparetime, Cameron Park CSD and more September 2005 - Present
Blue Shield 2007 - 2012
Guild Mortgage 2003 - 2005
C-21 1993 - 2003
Skills
Short Sales, Investment Properties, Real Estate, REO, Sellers, Selling, Residential Homes, Relocation, Referrals, Property, Insurance, Contract Negotiation, Mortgage Lending, Property Management, Marketing
Education
Keene State College 1980 — 1982
business, accounting, real estate
Cindy's Insurance Services June 2009 - Present
Blue Shield January 2008 - May 2009
L.A. Care Health Plan September 2007 - January 2008
Allied Physicians/Network Medical Management May 1996 - July 2007
Skills
Health Insurance, Insurance, Medicare, Sales, Employee Benefits, Life Insurance, Managed Care, Business Development, Healthcare, Business Strategy, Team Building, Health Policy, Sales Management, Dentistry
Education
California State University-Los Angeles 1993 — 1996
BS, Marketing & sales
Independent Contractor February 2011 - Present
HP Enterprise Services June 2010 - September 2011
Blue Shield June 2010 - January 2011
Hewlett-Packard 2010 - 2011
Blue Shield of California March 2010 - May 2010
OccMed, Inc. February 2004 - April 2007
Skills
SQL Database Engineer, C# Developer/Engineer, PostgreSQL Developer, SQL, SQL Server, C#, Data Warehousing, ETL, Programming, IIS, SSIS, ASP.NET, T-SQL, Architecture, PostgreSQL, Databases, SSRS, SharePoint, Business Intelligence, VB.NET, Unix, SDLC
Education
Cal Poly San Luis Obispo 1990 — 1994
Computer Science, Data management, artificial intelligence (AI)
Janssen, Pharmaceutical Companies of Johnson and Johnson September 2014 - Present
Safeway Inc. May 2005 - September 2014
Blue Shield 2002 - 2005
Berkeley Lab 1998 - 2000
Marriott @ PG&E Learning Center 1995 - 1998
Lucky Stores June 1993 - October 1993
Skills
Onboarding, Employee Relations, Applicant Tracking..., Human Resources, SDLC, Talent Acquisition, Personnel Management, Recruiting, Workforce Planning, Succession Planning, FMLA, Labor Relations, College Recruiting, New Hire Orientations, Employee Engagement, HRIS, Performance Management, Talent Management
Education
California State University-Sacramento 1991 — 1993
Shasta Options January 2008 - Present
the State of Alaska's Department of Labor June 2008 - December 2008
California State University, Chico January 2007 - May 2007
California State University, Chico January 2005 - January 2007
Blue Shield April 2005 - March 2006
Mountain Mikes Pizza August 2005 - February 2006
Fit One Athletic Club June 2005 - December 2005
Blue Shield of California March 2004 - January 2005
Skills
Demographics, Data Analysis, Statistics, Analysis, Databases, Inventory Management, Psychology, Research, Excel, Microsoft Office, Customer Relations, Access, Writing, Teaching, Problem Solving, SPSS, PowerPoint, Customer Service, Word, Editing, Photoshop, Social Media, Qualitative Research, Public Speaking, Microsoft Excel, Nonprofits, Team Building, Sales, Strategic Planning
Education
California State University-Chico 2005 — 2008
MA, Psychological Science
California State University-Chico 1998 — 2003
B. A, Psychology; Educational Psychology
Trinity Union High School 1994 — 1998
High School Diploma, General Education, Business
California State Lottery September 2015 - Present
State of California - Victim Compensation & Gov't Claims Board August 2013 - September 2015
Copart February 2013 - July 2013
Cisco Systems, ATS Security Services December 2010 - July 2012
Virtual Global Services Inc February 2007 - December 2010
Catholic Health Initiatives December 2009 - November 2010
Cisco Systems, NDCS November 2008 - December 2009
Kaiser Permanente IT August 2005 - November 2008
Blue Shield September 2004 - August 2005
Pac-West Telecomm October 2003 - August 2004
Skills
Architecture, Business Strategy, Business Management, Customer Service, Change Management, ERP, Financial Analysis, Hosting, Hardware, Integration, Team Leadership, Program Management, Network Security, Outsourcing, Optimization, QoS, Risk Management, Strategic Planning, Telecommunications, VoIP, VMware, Virtualization, ITIL, SaaS, PaaS, IaaS, Access Management, Data Center, Management, Identity Access..., Enterprise Software, Cloud Computing, Vendor Management, SDLC, Cisco Technologies, PMP, CRM, Networking, Security, Business Process, IT Strategy, Architectures
Education
ISInc Innovative Solutions 2015 — 2015
Certificate in (ITIL) IT Infrastructure Library v3 Foundation
ISInc Innovative Solutions 2015 — 2015
Certificate in (PMP) Project Management Professional
CPS HR Consulting 2014 — 2014
Certificate in Basic Supervision for State Supervisors
California Technology Agency 2014 — 2014
Certificate in (ISO) Basic Training Course, Fundamental of State Government Security
University of California, Davis 1997 — 1998
Network Architect, Routing and Switching
University of Maryland University College 1985 — 1989
BS, Computer Science
Sutter Physician Services October 2013 - Present
Blue Shield of California October 2012 - August 2013
Blue Shield March 2008 - October 2012
HomEq Servicing Corporation November 2005 - March 2008
National Imaging Associates July 2004 - August 2005
Cal Fed Bank 2001 - 2003
Skills
Data Analysis, Visio, SQL, Process Improvement, Access, Business Analysis, SAS programming, SAS, Project Management, Microsoft Office, Analytics, User Experience, HTML, SharePoint, VBA, Analysis, Databases, Microsoft SQL Server, Business Intelligence, Software Documentation, Vendor Management, Risk Management, SDLC, Data Mining, MS Project
Education
University of California, Davis 1995 — 1998
A.B., Economics, Statistics, Computer Science
Alhambra High School 1987 — 1991
Delivery Lead December 2013 - Present
BlueShield of California February 2008 - December 2013
VISA September 2006 - January 2007
Blue Shield 2007 - 2007
Genentech July 2005 - September 2006
Autodesk 2002 - 2005
Skills
Project Portfolio..., Project Management, SDLC, Program Management, PMP
Education
Dominican University of California
MBA, Global Management
Merkle April 2012 - Present
Merkle 2012 - 2015
Macy's.com April 2010 - January 2012
Heritage Health Systems February 2009 - July 2009
Blue Shield of California January 2006 - December 2008
Blue Shield 2004 - 2006
Education Unlimited 2003 - 2004
Skills
Project Delivery, Project Execution, Project Implementation, Project Coordination, Software Project..., Process Improvement, Process Mapping, Clarity, JIRA, Excel, SharePoint, Confluence, Documentum, eRoom, Merant, Mingle, MS Project, Visio, Outlook, Lotus Notes, Word, PowerPoint, PMBOK, PMO, FrontPage, Dreamweaver, Training Skills, Soft Skills, Organizational..., Change Management, Change Communication, Cross-functional Team..., E-commerce, Enterprise Software, Management, Microsoft Excel, Microsoft Word, Project Management, Requirements Gathering, SDLC
Education
University of California, Santa Cruz 2000 — 2003
BS, Information Systems Management
Apple March 2013 - Present
Apple Inc. August 2011 - February 2013
Walmart.com June 2010 - July 2011
Sprint August 2009 - May 2010
Blue Shield September 2005 - May 2009
Sprint/IT 2009 - 2009
Kaiser Permanente 2003 - 2003
Sapient 1995 - 2002
Skills
Java, Agile Methodologies, REST, JUnit, Java Enterprise Edition, Tomcat, Web Services, Protocol Buffers, Thrift, Memcached, Splunk, Spring DI, CXF, Hibernate, JAXB
Education
Stony Brook University 1992 — 1995
SMAK-I
Blue Shield of California February 2013 - Present
Blue Shield of California August 2011 - February 2013
Blue Shield July 2010 - August 2011
Kaiser Permanente June 2009 - August 2009
MadeToOrder, Inc December 2007 - August 2008
Dudmoy Enterprises LLC May 2005 - March 2007
Skills
Analytics, Product Management, Marketing Strategy, Project Management, Strategy, Data Analysis, Social Media, Digital Marketing, Strategic Planning, Market Research, Marketing, Social Media Marketing, Program Management, Business Analysis, Web Analytics, Competitive Analysis, Vendor Management, Business Strategy, Marketing Communications, Integrated Marketing, Entrepreneurship, Process Improvement
Education
University of California, Davis - Graduate School of Management 2008 — 2010
M.B.A, Entrepreneurship and Strategic Management
University of Colorado Boulder 1999 — 2003
B.A., History, Minor - Political Science
Caltrans March 2015 - Present
Sacramento Area Sewer District April 2014 - 2015
Build.com September 2011 - December 2013
Club Z! In-Home Tutoring Services Inc. October 2009 - April 2013
Build.com July 2010 - September 2011
Lifetouch National School Studios February 2009 - July 2010
Self September 2005 - July 2009
California State Teachers' Retirement System October 2006 - March 2008
Technology and Learning Program September 2004 - December 2006
Blue Shield June 2005 - December 2005
Skills
Dreamweaver, Camtasia, Instructional Design, SnagIt, Technical Writing, Training, Social Networking, E-Learning, Microsoft SQL Server, Adobe Creative Suite, Employee Training, Learning Management..., OS X, JIRA, Microsoft Excel, Online Marketing, Visio, Omniture, Google Adwords, ADDIE, Multimedia, HTML, Photoshop, Blended Learning, Marketing, Audacity, QuarkXPress, Graphic Design, Editing, Needs Analysis, iMovie, Open Office, Windows, Outlook, Google Docs, Learning Management, Illustrator, Adobe Acrobat, Google Analytics, After Effects, Documentum, Adobe Freehand, InDesign, Instructional Technology, Digital Photography, Mac, Report Builder, Articulate Storyline, Microsoft Office, Moodle
Education
California State University-Chico 2005 — 2007
MS
California State University-Chico 1998 — 2004
BA and BS
Blue Shield of California September 2001 - Present
Blue Shield 2001 - Present
Electronic Data Systems 1984 - 1996
Skills
PMP, SDLC, Business Analysis, PMO, Requirements Gathering, Vendor Management, Project Portfolio..., Program Management, Enterprise Architecture, IT Strategy, Business Requirements, Requirements Analysis, Systems Analysis, Business Process..., Visio, Process Improvement, Business Process, Software Project...
Education
University of San Francisco 1974 — 1976
Bachelor of Arts, English
Virginia Polytechnic Institute and State University 1972 — 1974
Forestry
Belmont Abbey College 1971 — 1972
HIstory
Blue Shield of California August 2014 - Present
Blue Shield of California March 2009 - Present
BlueShield of California April 2006 - March 2009
Blue Shield September 2003 - April 2006
Blue Shield of California September 2000 - April 2006
Skills
Medicare, Health Insurance, Customer Service, Provider Relations, Process Improvement, Software Documentation, IVR, Telephony, Business Requirements, Healthcare Information..., Vendor Management, Data Analysis, Business Analysis, Requirements Gathering, Requirements Analysis, Program Management, Cross-functional Team..., User Acceptance Testing, Business Process..., User-centered Design, Quality Assurance, Release Management, Agile Project Management, Integration, Avaya, Agile Methodologies, Software Project..., CTI, Databases, Enterprise Architecture, Information Architecture, CRM, PMP, IT Management, Business Objects, Team Building, Customer Experience, Change Management, Gap Analysis, User Interface, Visio, HIPAA
Education
San Joaquin Delta College 1992 — 1994
East Union High School
Blue Shield of California April 2013 - Present
Blue Shield February 2006 - Present
Blue Shield of California October 2004 - February 2006
BenefitMall July 2003 - October 2004
PacifiCare July 1991 - January 2003
Skills
Health Insurance, Managed Care, Insurance, Employee Benefits, Health Savings Accounts, Long-term Care, Underwriting, Healthcare, Account Management, Workers Compensation, Vendor Management
Education
California State University-Long Beach 1993 — 1995
Masters, Public Health
Hill Physicians Medical Group January 2010 - Present
Kaiser March 1985 - February 2014
Sutter Medical Center of Sacramento April 2008 - January 2010
Blue Shield June 2006 - April 2008
Skills
Medicine, Clinical Research, Healthcare, Hospitals, ICU, Medical-Surgical, Palliative Care, Telemetry, Treatment, Registered Nurses, Training, Nursing, Managed Care, Inpatient
Education
University of the Pacific - McGeorge School of Law 1996 — 1999
California State University-Sacramento
MPPA, Masters in Public Policy and Administration
California State University-Sacramento
BA, Government, Economics
Cerritos College 1977 — 1981
ADN, Registered Nursing
Regence BlueCross BlueShield of Oregon 2009 - Present
Self Employed November 2007 - December 2009
LifeMasters Supported Selfcare, Inc. April 2006 - November 2007
Health Net 2003 - 2005
Blue Shield 1998 - 2003
PacifiCare Health Systems/FHP 1987 - 1997
FHP 1987 - 1997
Skills
Health Insurance, Managed Care, Medicare, Insurance, Health Savings Accounts, HMO, Employee Benefits, Disability Insurance, Brokers, Healthcare, Team Building, Health Policy, Hospitals, Health Care Reform, PPO, Sales, Medicaid, Account Management, Customer Retention, Self-funded, Provider Relations, Medicare Part D, Disease Management, HIPAA
Education
University of California, Irvine
Blue Shield of California October 2013 - Present
Blue Shield of California June 2010 - September 2013
Blue Shield February 2007 - June 2010
ProAssurance 2004 - 2005
The Doctors Company May 1998 - November 2004
Stratton, Cheeseman & Walsh/SCW Agency Group, Inc. August 1995 - May 1998
Skills
Health Insurance, Healthcare, Employee Benefits, Administrative..., Outlook, Data Entry, Access, Calendaring, Office Management, HIPAA, Medicare, Spreadsheets, Travel Arrangements, Calendars, Administrative..., Customer Service, Insurance
Education
Lansing Community College
Blue Shield April 2009 - Present
State Compensation Insurance Fund, San Francisco March 2002 - March 2009
Cisco Systems, Inc June 2000 - March 2002
Oracle September 1998 - June 2000
Defence Research and Development Organisation 1990 - 1994
Skills
BPEL, Databases, Web Applications, Oracle, Technical Leadership, Java Enterprise Edition, Enterprise Architecture, Integration, SDLC, Java, Business Intelligence, PL/SQL, Enterprise Software, Business Process, SOA, Architecture, Requirements Gathering, XML, Team Leadership, CRM, Agile Methodologies, Performance Tuning, Mentoring, Requirements Analysis, Data Warehousing, Solution Architecture, Spring
Education
University of Michigan - Stephen M. Ross School of Business 2006 — 2008
MBA, General Management
RMIT University 1994 — 1995
ME, Information Technology
University of Mysore
Master of Science (MSc), Computer Science
Blue Shield 2008 - Present
Stanford Graduate School of Business January 2007 - February 2008
University of California, San Francisco 2002 - 2005
University of California, Office of President 2000 - 2002
Education
University of California, Berkeley 1998 — 2000
MPH, Public Health, Policy and Management
University of California, San Diego 1991 — 1995
BA, Political Science
Blue Shield of California May 2013 - Present
Health Net June 2010 - April 2013
Blue Shield September 2008 - November 2009
Health Net November 2005 - September 2008
The Temple of Boom May 2004 - May 2007
Family Therapy April 2005 - October 2005
Skills
HIPAA, Process Improvement, Health Insurance, Management, Healthcare, Insurance, Training, Leadership, Visio
Education
Edge Hill College of Higher Education 1993 — 1996
Bachelor of Arts (B.A.), Urban Policy & Race Relations
Durham New College 1992 — 1993
Associates, Teaching/Sport Studies
Edge Hill College of Higher Education 1990 — 1992
Bachelor of Arts (B.A.), Urban Policy & Race Relations
Edge Hill University 1989 — 1991
2:2, Urban Policy and Race Relations
Private Investor April 2013 - Present
Visa, Inc. March 2012 - September 2013
Kaiser Permanente October 2010 - December 2011
PayPal May 2010 - October 2010
Visa, Inc. 2007 - 2009
Electronic Arts 2006 - 2007
Visa (Inovant) 2005 - 2006
EDS 2005 - 2005
Blue Shield 2004 - 2005
Franklin Templeton Group 2003 - 2004
Skills
Project Management, PMP, SDLC, Management, Vendor Management, Software Project..., Clarity, PMO, MS Project, Project Portfolio..., Business Analysis, Requirements Analysis, Business Intelligence, Microsoft Project, Program Management, ERP, Scrum
Education
University of California, Santa Barbara
B.A.
Villanova University
Masters Certificate, Applied Project Management
Santa Barbara Business College
Certificate, Business Administration
BCBSNC March 2011 - Present
Blue Shield January 2009 - Present
Health Net 2006 - Present
Healthnet Insurance July 2005 - July 2007
Skills
Acute Care, Clinical Research, Cpr Certified, Customer Service, EHR, EMR, Health Education, Healthcare Information..., Healthcare Management, Home Care, Medicare, Mental Health, Nursing, Nutrition, Process Improvement, Software Documentation, Treatment, Wellness
Education
St. John Fisher College 1993 — 1997
Hamburg High School
Blue Shield February 2003 - Present
Blue Shield of California 2003 - Present
Blue Cross 1995 - 2003
Skills
Sales Management, Health Insurance, Sales, Customer Service, Health Savings Accounts, Insurance, Benefits Administration, Employee Benefits, Brokers, Term Life Insurance, Disability Insurance, Life Insurance, Claim, Account Management, Managed Care, Underwriting, Medicare, Healthcare Reform, Group Insurance, Long-term Care, COBRA, Self-funded, Workers Compensation, PPO, Universal Life, HMO, Flexible Spending..., Group Medical, Fixed Annuities, Dentistry, Medicare Part D, Health Policy, Provider Relations, Commercial Insurance, Accident, Health Care Reform, Cafeteria Plans
Education
Ameria Tech College 2002 — 2003
Medical Cliams Examing
Pierce College 1989 — 1990
Sign Languge
Antelope Valley College 1986 — 1989
AA, Teacher
Kaiser Permanente July 2010 - Present
Blue Shield July 2008 - June 2009
Control Solutions International 2006 - 2008
ALZA Corporation 2004 - 2005
Skills
Financial Analysis
Education
Stanford University 2000 — 2004
Bachelor of Arts (B.A.), Economics
Abbott Diabetes Care (Abbott Laboratories) 2009 - Present
Blue Shield January 2006 - Present
Schawk 2013 - 2014
Gap Inc. August 2000 - April 2006
World Savings August 1999 - December 2000
Skills
Brochures, Graphic Design, Packaging, Mac
Education
San Francisco State University
BA, Graphic Design
WorleyParsons 2011 - 2013
Blue Shield of California June 2007 - December 2010
Blue Shield of California Foundation 2007 - 2010
Blue Shield 2007 - 2010
CMSA 2007 - 2010
Kaiser Permanente 2001 - 2007
Nurse Recruiters 2000 - 2007
Kinetic Concepts Inc 1997 - 1999
Olsten Health Care 1992 - 1995
Olsten Health Services 1990 - 1994
Skills
Talent Acquisition, Recruiting, Sourcing, Interviews, Healthcare, Succession Planning, Non-profits, Applicant Tracking..., College Recruiting, Onboarding, Internet Recruiting
Education
Northern Illinois University
Bachelor's
Suntech America, Inc. May 2009 - Present
DemandTec January 2009 - May 2009
Digidesign, a division of Avid Technology, Inc November 2001 - November 2008
BroadVision March 2001 - November 2001
Blue Shield September 2000 - January 2001
Skills
Employee Relations, HRIS, Performance Management, Benefits Administration, Immigration, Job Analysis, Workers Compensation, Compensation, PeopleSoft, Immigration Law, New Hire Orientations, Recruiting, Deferred Compensation, Training, Talent Acquisition, Applicant Tracking..., Human Resources, Policy, HR Consulting, Project Management, Strategic Human..., Talent Management, Sourcing, Employee Training, Workforce Planning, Employee Benefits, Organizational..., Succession Planning, Onboarding, Personnel Management, Payroll, Employee Engagement, Management, Human Resource Planning, Taleo, College Recruiting, Contract Recruitment, Leadership, Executive Search, Technical Recruiting, Start-ups, Employer Branding, FMLA, SAP HR, Labor Relations, Internet Recruiting
Education
San Francisco State University
Bachelor of Science, Business Administration, Minor: HR Management
Blue Shield of California Director, Human ResourcesBlue Shield of California2007 - Present
Blue Shield 2007 - Present
Education
Kent State University
Sutter Health February 2015 - Present
Sutter Health March 2014 - Present
Blue Shield April 2013 - March 2014
Blue Shield of California April 2012 - April 2013
Blue Shield of California January 2009 - April 2012
Blue Shield of California July 2002 - January 2009
Rite Aid 1999 - 2002
Skills
Healthcare, Business Planning, Analysis, Pharmaceutical Industry, Health Insurance, Visio, Managed Care, Event Planning, Insurance, Software Documentation, Pharmacy, Data Analysis, Business Analysis, Social Media, Program Management, Marketing, Team Building, Event Management, Social Networking, Process Improvement, Public Relations, Sales, Healthcare Information..., Training
Education
California State University-Sacramento 2005 — 2007
Bachelor of Arts (B.A.), Communications/Public Relations
Blue Shield of California April 2013 - Present
Blue Shield March 2007 - Present
Health Net July 2003 - March 2007
Deloitte Consulting September 1998 - July 2003
Prudential Healthcare 1996 - 1998
Skills
Health Insurance, Underwriting, Insurance, Financial Analysis, Risk Management, Managed Care, Employee Benefits, Actuarial Science, Healthcare, Health Savings Accounts, Brokers, Medicare, Health Care Reform
Education
University of California, Los Angeles 1992 — 1996
Bachelor of Science (BS), Mathematics
Blue Shield of California November 1994 - Present
Blue Shield August 1994 - July 2011
Skills
Change Management, Process Improvement, Training, Project Management, Program Management, HIPAA, Visio, Health Insurance, Insurance, Employee Benefits, Software Documentation, Healthcare
Education
Sierra College 2007 — 2011
Blue Shield Account ManagerBlue Shield of California1988 - Present
Skills
Health Insurance, Health Savings Accounts, Managed Care, Employee Benefits, Account Management, Customer Relations, Client Services, Customer Service
Education
College of San Mateo 1972 — 1974
Blue Shield May 2001 - Present
Education
San Francisco State University 1990 — 1992
Forward Solutions 2005 - March 2014
Rabobank 2013 - 2014
CalPERS 2011 - 2013
Blue Shield of California April 2010 - April 2011
CalPERS November 2009 - January 2011
CalPERS June 2007 - November 2009
Ridgeline Consulting January 2003 - January 2008
California Department of Education 2006 - 2007
Blue Shield 2006 - 2006
CalSTRS 2004 - 2006
Skills
Project Management, Business Analysis, Change Management, Business Process..., Consulting, Requirements Analysis, Management Consulting, Software Project..., Business Process..., Information Technology, Business Development, Healthcare Information..., SDLC, PMP, Program Management, Technical Writing, Management
Education
University of California, Davis 1983 — 1988
Bachelor's Degree, International Relations
Medtronic May 2001 - Present
Blue Shield January 1998 - January 2001
Skills
Medical Devices, Business Process..., SAP BW, SAP, Six Sigma, Business Objects, Software Documentation, Process Improvement, SAP R/3, Visio, Sales, Project Management, Business Intelligence, Business Process, Strategic Planning, Healthcare
Education
Pierce College 2007 — 2011
Frame Research, LLC 2010 - Present
Blue Shield March 2008 - October 2009
Education
University of California, Berkeley 2006 — 2008
MPH, Epidemiology and Biostatistics
Blue Shield of California October 2003 - Present
Blue Shield 2003 - Present
Oracle June 2002 - October 2003
Gap Inc. 1998 - 2002
Gap Inc. 1998 - 2002
Skills
IT Strategy, Vendor Management, Business Analysis, ITIL, Service Management, Customer Service, Enterprise Architecture, Security, IT Management, Management Consulting, Troubleshooting, Project Management, Service Desk, Software Documentation, Cross-functional Team..., Process Improvement, Project Portfolio..., Information Technology, Data Center, Management, Program Management, Disaster Recovery, IT Operations, IT Service Management, Change Management, Integration, PMO, Business Process, Business Process..., Software Project..., Outsourcing, Cloud Computing, Infrastructure, Incident Management, SaaS, Business Intelligence, PMP
Education
ITIL 2010 — 2010
ITIL SOA, Service Offering's & Agreements
ITIIL 2008 — 2008
ITIL V.3 Certified
California State University-Long Beach 1986 — 1990
BA
California State University-Long Beach
Entisys May 2014 - Present
Allied Network Solutions October 2008 - July 2009
EDS June 2006 - March 2008
Blue Shield July 2005 - June 2006
Virtual Alert July 2004 - December 2004
MCSi November 2000 - February 2004
Skills
Windows Server, Active Directory, VMware, Routers, VDI, Windows 7, Servers, VPN, Cisco Technologies, Operating Systems, Software Installation, Microsoft Exchange, DNS, Virtualization, Citrix, Computer Hardware, Integration, HP, SharePoint, XP, Troubleshooting, WAN, Hardware, Network Administration, Firewalls, Networking, System Administration, Switches
Education
California State University-Sacramento 1986 — 1987
Physics, Computer Sci
Persistent Systems August 2015 - Present
CGI June 2013 - August 2015
CGI July 2013 - April 2014
CalPERS December 2012 - July 2013
Sutter Health April 2012 - July 2012
California Independent System Operator (California ISO) January 2009 - March 2012
California Independent System Operator (California ISO) May 2007 - January 2009
California Independent System Operator (California ISO) September 2006 - May 2007
Gomez Enterprises Technology August 2005 - March 2007
Blue Shield August 2006 - September 2006
Skills
BMC Remedy, Configuration Management, Change Management, CMDB, VoIP, ADDM, Perforce, CCNA, A+ Certified, Network+, ITIL V3 Foundation, Tripwire Administration, MCSE, Oracle API Gateway (OAG), Software Documentation, ITIL, Servers, Unix, Microsoft Certified..., Integration, IT Service Management, Java, Testing, SDLC
Education
Ashford University 2010 — 2012
Bachelor's degree, Organizational Management, A-
Independent Consultant January 2013 - Present
Siemens Energy February 2011 - January 2013
Blue Shield August 2008 - January 2009
Professional Publications, Inc. February 2002 - September 2007
Elegrity 2001 - 2002
Circle.com 2000 - 2001
MNI (Musicnet) 1994 - 1997
Education
University of California, Santa Barbara 1988 — 1992
B.S., Electrical and Computer Engineering
Gap Inc. August 2010 - Present
Blue Shield May 2009 - November 2010
Levi Strauss & Co. July 2008 - November 2008
McKesson Health Solutions September 2007 - July 2008
Gap Inc. October 2004 - August 2007
McKesson Health Solutions March 2002 - July 2004
Accenture November 1995 - June 2000
Accenture November 1985 - November 1995
Skills
Change Management, Organizational Design, Process Improvement, Business Process Design, Project Management, Organizational..., Program Management, Management Consulting, Organizational..., Cross-functional Team..., Leadership
Education
Montclair State University 1981 — 1985
Bachelor of Science (BS), Business Administration and Management, General
Harvard University 1985 — 1985
International Finance, Computer Science
Blue Shield April 2005 - Present
SureWest Communications 2001 - 2005
Intel Corporation 2000 - 2001
Pandesic 2000 - 2000
RWD Technologies 1998 - 2000
Skills
Project/Program..., Technology, Business Process Design
Education
California State University-Chico 1993 — 1998
Bachelors of Science, Communication Design
Acalanes High School 1989 — 1993
Build.com October 2008 - Present
Electronic Data Systems September 2004 - October 2008
Blue Shield March 2000 - September 2004
Skills
Programming, Problem Solving, Creative Problem Solving, Databases, SQL, JavaScript, T-SQL, Perl, Java, Microsoft SQL Server, PHP, CSS, Solr, Web Applications, ColdFusion, jQuery, REST
Education
California State University-Chico 2007 — 2008
MS, Computer Science
California State University-Chico 2005 — 2007
BS, Computer Science
Blue Shield August 2008 - Present
Mary Kay, Inc. July 2008 - Present
aaa January 1999 - Present
Education
Franlkin Sr High 1966 — 1969
High School
San Joaquin Delta College
AA, Early Childhood Development/ Business
Blue Shield of California November 1995 - Present
Blue Shield of California September 2010 - December 2012
Blue Shield of California October 2008 - August 2010
Blue Shield of California June 2003 - September 2008
Blue Shield of California October 2000 - May 2003
Blue Shield of California May 2000 - September 2000
Blue Shield of California October 1998 - April 2000
Blue Shield November 1995 - September 1998
Gray & Associates September 1979 - October 1982
Skills
Health Insurance, Workforce Management, Customer Service, Supervisory Experience, Vendor Management, Call Centers, Business Analysis, Forecasting, Payroll, Insurance
Education
San Joaquin Delta College 1979 — 1984
Associate's degree, Business Administration and Management, General
CSU Stanislaus 1975 — 1977
Business Administration
University of California Office of the President January 2009 - Present
Delta Dental of California May 2005 - August 2008
Delta Dental 2005 - 2008
Gap Inc. March 2003 - May 2005
Blue Shield of California 2000 - 2003
Blue Shield February 1999 - September 2002
Visa July 1994 - March 1995
Education
University of California, Los Angeles 1964 — 1968
BA, Political Science and Anthropology
First Way Insurance/Prosperity Wealth Mgmt. April 2013 - Present
RDS Insurance Brokers, Inc. September 2002 - Present
Blue Shield September 1998 - August 2002
Skills
Employee Benefits, Health Insurance, Life Insurance, Finance, Insurance, Property & Casualty..., Management, Disability Insurance, Strategic Planning, Underwriting, Sales
Education
UCLA 1978 — 1980
B.A, Sociology
PwC 2014 - Present
Independent Business Consultant March 2006 - August 2014
OptumInsight December 2012 - October 2013
OptumInsight March 2012 - May 2012
OptumInsight April 2010 - September 2011
UnitedHealthcare August 2009 - January 2010
Blue Shield May 2009 - August 2009
Geisinger Health Plan April 2009 - May 2009
United Healthcare: UT April 2008 - February 2009
United Health Group March 2007 - December 2007
Skills
Workforce Management, Business Process, Business Requirements, Operations Management, Software Documentation, Policy, Vendor Management, Insurance, Business Process..., Call Center, Process Improvement, Visio, Business Analysis, Healthcare, Project Management, Project Planning, Business Process..., Performance Improvement, Workshop Facilitation, Health Insurance, Training, Requirements Analysis, Customer Experience, Analysis, Healthcare Information..., Integration, Call Centers, Requirements Gathering, CRM, Cross-functional Team..., Quality Assurance, PMO, Consulting, Telecommunications, Analytics, Business Intelligence, Business Transformation, Change Management, Customer Satisfaction, IT Strategy, Leadership, Management Consulting, Outsourcing, Performance Management, Program Management, Project Portfolio..., SharePoint, Strategic Planning, Strategy, Team Building
Education
California State University-Long Beach
BA, Art History
Health Net October 2005 - Present
Blue Shield April 1990 - May 2005
Education
Chapman University 1997 — 2000
Masters, Health Administration
Kaiser Permanente April 2015 - Present
Kaiser Permanente January 2012 - March 2015
Palo Alto Medical Foundation November 2010 - December 2011
Palo Alto Medical Foundation July 2010 - October 2010
UC Davis Graduate School of Management September 2008 - June 2010
Office of Mayor Kevin Johnson February 2010 - May 2010
UC Davis Graduate School of Management September 2009 - December 2009
Blue Shield June 2009 - September 2009
Veterans Health Administration June 2007 - September 2008
Veterans Health Administration January 2005 - August 2006
Skills
Training, Research, Data Analysis, Statistics, Strategy, Program Management, Program Evaluation, Project Management, Analysis, Process Improvement, Healthcare, Management, Cross-functional Team..., Nonprofits, Leadership, Consulting, Market Research, Strategic Planning
Education
University of California, Davis - Graduate School of Management 2008 — 2010
MBA
University of California, San Diego 1999 — 2003
BA
System Soft Technologies, LLC March 2011 - Present
Blue Shield March 2010 - March 2011
Wachovia, A Wells Fargo Company October 2008 - February 2010
Skills
SDLC, Agile Methodologies, Requirements Analysis, SOA, Software Project...
Education
Osmania University 1997 — 2000
MCA, Computer Science
V3 Corporation June 2009 - August 2009
Take-Two Interactive Software Inc., (2K Games) May 2004 - November 2008
Blue Shield June 1992 - February 2004
Bay Pac Beverages, Inc June 1989 - March 1992
KPMG Peat Marwick June 1988 - February 1989
Brown & Cold January 1988 - April 1988
Masstock Saudia,Ltd., Saudi Arabia October 1983 - August 1987
Education
Saint Mary's College of California 1988 — 1990
MBA, Finance
University College Dublin 1972 — 1976
B. Commerce, General Business
L.A. Care Health Plan CFOGold Coast Health PlanJuly 2015 - Present
Blue Shield 1997 - 2007
Skills
Managed Care, Medicare, Process Improvement, Medicaid, Health Insurance, Healthcare Management, Healthcare, Insurance, Healthcare Industry, HIPAA, EHR, Revenue Cycle, Hospitals, Data Analysis, EMR, Health Policy, Informatics, Software Documentation, Leadership, Business Analysis, HMO, Medicare Part D, Budgets, Healthcare Information..., Team Building, Provider Relations, Healthcare Consulting, Disease Management, PPO, Practice Management, Quality Improvement, Physicians, Network Development, Credentialing, Employee Benefits, Epic Systems, Health Information..., ICD-10, Medical Billing, Access, Revenue Cycle Management, Medicaid Managed Care, Policy, Pharmacy Benefit..., Health Information..., Claim, HL7, Healthcare Reimbursement, Medical Compliance
Education
University of California, Los Angeles
Mindful Awareness Research Center
University of Washington
BA, Economics
California Lutheran University
MBA, Business
Cameron February 2012 - Present
Northrop Grumman October 2008 - February 2012
Delphi Automotive Systems September 1998 - August 2008
General Motors 1996 - 1998
Sierra Research Inc (now DRS) 1993 - 1995
MRC Bearings 1991 - 1993
Dunlop Tire 1989 - 1991
Blue Shield 1987 - 1989
Skills
PPAP, DMAIC, Kaizen, Lean Manufacturing, Six Sigma, Continuous Improvement, Solidworks, Manufacturing, Value Stream Mapping, Process Improvement, AutoCAD, Problem Solving, Manufacturing..., Quality Assurance, Quality System, Quality Auditing
Education
University at Buffalo 1982 — 1986
BS, Industrial Engineering
Blue Shield June 2007 - Present
Kaiser Permanente November 2003 - June 2007
Medical Mutual of Ohio May 2002 - November 2003
Skills
Actuarial Science, Health Insurance, Underwriting, Risk Management, Microsoft Excel, Employee Benefits, Medicare, Insurance, Health Care Systems, Claims Repricing, Provider Network..., Claims, Healthcare data, Claim, Access, Healthcare, Managed Care, Analysis, Actuaries, Pricing, Data Analysis
Education
The Ohio State University 1999 — 2002
M.S., Statistics
Nanjing University 1996 — 1999
M.S., Chemistry
Jilin University 1992 — 1996
B.S., Chemistry
Seneca Niagara Casino June 2012 - Present
My Place July 2006 - Present
Seneca Gaming Corporation December 2002 - June 2012
Twin City Ambulance May 1992 - March 2011
Niagara County Community College September 1990 - January 2011
Blue Shield 1971 - 1993
Skills
AHA Instructor, ACLS,..., EMT, PEPP, ATLS, Emergency Management, First Responder, Reiki Master, Ordained Priest, Energy Healer, ACLS, Ambulance, CPR Certified, Disaster Response, EMS, Emergency Services, PALS, Paramedic, Training, Public Safety, Healthcare, Management, NIMS, Public Speaking, Rescue
Education
Erie Community College
certificate, Paramedicine
Dignity Health January 2015 - Present
DeVry University December 2009 - Present
American Academy of Family Physicians January 2011 - Present
Blue Shield of California March 2013 - January 2015
Blue Shield January 2010 - March 2012
Moss Adams LLP January 2006 - October 2009
Skills
AHIMA ICD 10 Certified..., AHIMA CCS-P..., Medical Coding, Managed Care, CPT, Health Policy, ICD-10, Physicians, Program Management, HIPAA, Hospitals, Policy, Healthcare Management, Healthcare Information..., EHR, EMR, Medicare, Health Insurance, Process Improvement, Management, Leadership
Education
Regis University 2006 — 2009
MBA, Healthcare Management, Graduated with Honors
St. Mary's College of California 2002 — 2005
BA, Management
Webroot September 2010 - Present
Blue Shield December 2009 - September 2010
Sun Microsystems October 2007 - December 2009
Charles Schwab August 2000 - October 2007
The Clorox Company April 1998 - July 2000
California State Automobile Association (AAA) 1997 - 1998
Lockheed Martin June 1994 - 1997
Skills
Employee Benefits, Workforce Planning, Talent Management, Change Management, Succession Planning, Organizational..., Deferred Compensation, Performance Management, Employee Relations, Labor Relations, Strategic Planning, Human Resources, Leadership, Onboarding
Education
University of California, Berkeley 1990 — 1994
BA, Economics & Psychology
American Medical Response May 2006 - Present
Robert Half Technology 2005 - 2006
Blue Shield 2004 - 2005
Applied Materials October 2000 - March 2004
Santa Clara Valley Medical Center May 2000 - October 2000
Central Computer 1998 - June 2000
United States Air Force June 1987 - September 1994
Skills
Troubleshooting, Project Management, IT Management, Windows Server, Active Directory, Software Documentation, Process Improvement, Windows, Microsoft SQL Server, Disaster Recovery, Hardware, Network Administration, DHCP, Firewalls, Technical Support, Group Policy, Networking, Visio, Help Desk Support, Laptops, SharePoint, Telecommunications, Microsoft Technologies, XP, Computer Repair, Network Security, Software Installation, Wireless Networking, Norton Ghost, Printers, Routers, Information Technology, Windows XP, Computer Hardware, Emergency Services, Dell Computers, Antivirus, Integration
Education
Heald College 1984 — 1986
Electronics Engineering
Blue Shield CSR IIF&M Bank2002 - 2005
Education
Sacramento City College 1999 — 2001
N/A, English
Cisco / Apex Systems February 2013 - Present
Blue Shield August 2011 - July 2012
BEA / Oracle January 2008 - February 2009
Skills
Accounts Payable, Accounts Receivable, PeopleSoft, Account Reconciliation, Financial Reporting, Accounting, Auditing, Payroll, Budgets, QuickBooks, Forecasting, Microsoft Excel, Financial Analysis, Sarbanes-Oxley Act, Fixed Assets, General Ledger, Strategic Financial..., Internal Controls, Microsoft Office
Education
Golden Gate University 2003 — 2005
MBA, Finance
Humana Military Healthcare Services Health Care Finder-Right of First RefusalHumana Military Healthcare ServicesOctober 2005 - Present
County of Riverside June 2000 - June 2005
Aetna Health Plans November 1993 - November 1997
Blue Shield March 1985 - July 1993
Education
Riverside City College
none, Nursing
Blue Shield August 2007 - Present
Beta Soft Systems August 2004 - July 2006
Skills
SDLC, Requirements Analysis, Product Management, Business Analysis, Agile Methodologies, Cross-functional Team..., Analytics, Software Project...
Education
University of East London 2003 — 2004
MBA, Marketing
Amity Business School 2002 — 2003
Post Graduate Diploma in International Business
SCAN Health Plan March 2012 - Present
EnvisionRX Options August 2010 - February 2012
Blue Shield July 2009 - June 2010
Skills
Clinical Pharmacy, Clinical Research, Disease Management, Healthcare, Managed Care, Medicare, Medicare Part D, Medication Therapy..., Pharmacists, Pharmacy, Pharmacy Benefit...
Education
University of Southern California 2005 — 2009
Pharm.D., Pharmacy
University of California, Berkeley 2000 — 2004
B.A., Molecular and Cell Biology
Aetna, INC. March 2006 - September 2007
Uniprise November 2004 - August 2005
Blue Shield of California December 2002 - November 2004
St. Luke's Sub Acute Hospital May 2002 - October 2002
Blue Shield June 2000 - May 2002
Skills
HMO, Insurance, Health Savings Accounts, Healthcare, Brokers, Strategic Planning, Outlook, Health Insurance, Employee Benefits
Education
Capella University 2009 — 2013
BS, Business Administration
Chabot College 2002 — 2002
General Education
Heartland Payment Systems December 2012 - Present
Heartland Payment Systems 2006 - 2012
Blue Shield April 2000 - August 2002
Pandesic (An Intel/SAP Company January 1999 - March 2000
Skills
Credit Cards, Credit Card Processing, Merchant Services, Payroll Processing, Payment Solutions, Check Processing, Gift Cards, Payment Processing, Consultative Selling, B2B, POS, Customer Relations, Cards, Payroll, Sales Management, Sales, Management, Electronic Payments, Payments, Cold Calling, Direct Sales, Mobile Payments, Team Building, Customer Service
Education
University of Phoenix 1995 — 1998
B.S., Business and Information Systems
Northwest Technical College
Electronics
Blue Shield March 2014 - Present
Blue Shield of California July 2011 - Present
Blue Shield of California July 2011 - Present
Finomical 2010 - 2011
NBarley Creative Solutions September 2007 - 2011
Euro RSCG November 2010 - December 2010
Mt. Diablo Unified School District May 2003 - May 2009
Creative Memories November 1996 - November 1999
EDS April 1992 - August 1996
EDS January 1988 - May 1993
Skills
Web Design, Web Development, CSS, HTML, Graphic Design, User Experience, Databases, Project Management, HTML 5, User Interface Design, Information Architecture, Photoshop, CMS, Web Analytics, E-commerce, System Administration, Social Media, SEO, User Interface, Adobe Creative Suite, Mobile Applications, User Experience Design, Creative Direction, PHP, Dreamweaver, Teaching, Online Marketing, Flash, Content Strategy, Interaction Design, Photography, Social Media Marketing, Online Advertising, Digital Strategy, Digital Marketing, Web Content Management, Social Networking, SEM, Copywriting, Content Management, Content Development, Email Marketing, Web Project Management, Front-end, Google Analytics, Usability Testing, User-centered Design, Leadership
Education
University of California, Davis 1981 — 1985
BA, International Relations
Diablo Valley College 2008 — 2011
Certificates in Web Design/Development and Graphic Art, Multimedia
Booksouce 1999 - 2001
Nine Wet Group, Inc. 1983 - 1999
Blue Shield 1978 - 1983
Education
Fontbonne University
Master of Business Administration (M.B.A.)
National Louis University
Bachelor of Arts (B.A.), Mangement and Business
Staples April 2014 - Present
Blue Shield June 2010 - April 2014
Skills
Software Documentation, Agile Methodologies, Build Automation, Release Management, Troubleshooting, SDLC, Unix, Ant, Subversion, Tomcat
Education
University of Bridgeport
Masters, computer science
Kinetic Concepts October 2012 - Present
Warner Chilcott April 2010 - November 2012
sanofi-aventis April 2007 - December 2009
sanofi-aventis January 2003 - April 2007
Novartis January 1997 - February 2003
Independent Health 1992 - January 1997
Blue Shield 1991 - 1992
Skills
Cardiology, Nephrology, Oncology, Surgeons, Vascular Surgery, Pharmaceutical Sales, Rheumatology, OB/GYN, Dermatology, Neurology, Sales Effectiveness, Diabetes, Managed Care, Osteoporosis, Medical Devices, Hospital Sales, Product Launch, Orthopedics, Pharmaceutical Industry, Urology, Endocrinology, Hospitals, Sales Management, Medical Sales
Education
State University of New York College at Buffalo 1986 — 1990
BS, Business Management
Blue Shield of California September 2014 - Present
Blue Shield May 2007 - Present
Marshall Medical Center July 2004 - October 2007
Berlex Biosciences 1997 - 2000
Skills
Medicare Part D, Utilization Management, Disease Management, Managed Care, Pharmacy Automation, Medicare, Medication Therapy..., Pharmacists, Healthcare, Medicaid, HEDIS, Health Policy, Healthcare Management, Healthcare Information..., Health Insurance, Pharmacoeconomics, Provider Relations, Hospitals
Education
University of the Pacific 2000 — 2003
Doctor of Pharmacy (Pharm.D.), Pharmacy
California Polytechnic State University-San Luis Obispo 1992 — 1997
Bachelor of Science (B.S.), Biochemistry
Blue Shield June 2009 - October 2013
Skills
Actuarial Science, Health Insurance, Insurance, Risk Management, Employee Benefits, Reinsurance, Data Analysis, Analysis, Financial Modeling, Microsoft Excel, Microsoft Office, Statistics, SQL, SAS, VBA, Management, R
Education
California State Polytechnic University-Pomona 2014 — 2016
Master of Science (MS), Geophysics and Seismology
University of California, Berkeley 2007 — 2009
BA, Applied Math & Stat, 3.72
天津外院附校
天津市实验小学
Health Net October 2007 - Present
Blue Shield January 2007 - October 2007
Health Net March 2005 - November 2006
Intel 2001 - 2005
California State Treasurer's Office 2000 - 2001
Skills
Forecasting, Financial Analysis, Financial Modeling, Data Analysis, Budgeting, Negotiation, Managed Care, Business Objects, Strategy, Budgets, Change Management, Project Management, Leadership, Process Improvement, Access, Finance, Healthcare, Microsoft Excel, Business Analysis, Medicare
Education
California State University-Sacramento 1996 — 1999
Bachelor of Science, Business Administration, Finance
J C Penney July 1986 - Present
Robinsons Department Store July 1984 - July 1986
Transamerica 1983 - 1984
Blue Shield 1983 - 1984
Real Estate Store September 1969 - August 1983
Skills
Sales Management, Customer Service, Merchandising, Marketing, Teaching, Retail, Community Outreach, Sellers, Budgets, Public Speaking, Single Family Homes, Purchasing, Microsoft Office, Apparel, Case Managment, Real Estate License, Research, Curriculum Development, Investment Properties, New Business Development, Team Building, Case Management, Inventory Management, Sales, Project Management, Microsoft Word, Microsoft Excel
Education
U S C 1963 — 1965
BS, Marketing Management
Long Beach City College 1961 — 1963
Business
Blue Shield of California March 2014 - Present
Blue Shield of California February 2012 - March 2014
Blue Shield October 2006 - February 2012
Blue Shield of California August 2004 - October 2006
Anthem 2000 - August 2004
PORAC 1998 - 2000
Skills
Health Insurance, Employee Benefits, Managed Care, Disability Insurance, Brokers, Medicare, Claim, Account Management, Sales Management, Program Management, Workers Compensation, ERISA, Employee Wellness..., Wellness, Insurance, Healthcare, Disease Management, Strategy, Employee Wellness, Management, Health Policy, Health Care Reform, Health Savings Accounts, Data Analysis, Benefits Administration, Policy, Marketing, HIPAA, Health Promotion, Employee Engagement, Public Speaking, Health Education, Corporations, Wellness Coaching, Healthcare Industry, Healthcare Management, Healthcare Information..., Sales, Prevention, Vendor Management, Leadership
Education
American River College 1985 — 1986
Sacramento City College
Blue Shield February 2009 - Present
VSP August 1996 - February 2009
Skills
Business Analysis, Process Improvement, Agile, Strategic Planning, PMP, Analysis, SDLC, Coaching, Program Management, MS Project, PMI, Agile Project Management, Certified Scrum Master..., PMO, Project Portfolio..., Requirements Gathering, Agile Methodologies, UAT coordination, Test Management, User Acceptance Testing, Visio, Vendor Management, Business Process..., Project Management, Management, UAT Coordination, Microsoft Project
Education
CSUS, College of Continuing Education 2004 — 2005
Project Management Certificate, Project Mangement, N/A
California State University-Sacramento 1996 — 2000
BS, Finance, 3.93
Whitlock Infrastructure Solutions March 2013 - Present
Linium 2011 - March 2013
Hewlett-Packard 2011 - 2012
Blue Shield April 2010 - May 2011
State of California 2007 - 2010
Aversan Inc 2005 - 2008
Skills
Unix, Agile Methodologies, SDLC, ITIL, Requirements Analysis, SQL, Enterprise Architecture, IT Service Management, Software Project..., Integration
Education
McMaster University 1999 — 2004
BENG, Software Engineering
Blue Shield April 2007 - Present
Health Net March 2000 - April 2007
Skills
Provider Relations, Project Management, Managed Care, Contract Negotiation, Healthcare, Health Insurance, Medicare, Provider Network..., Strategy, Medicaid, Process Improvement, HMO, Insurance, HIPAA, Healthcare Industry
Education
Harvard Business School 2010 — 2010
Executive Leadership, Long Term Strategic Negotiations
Pepperdine University, The George L. Graziadio School of Business and Management 1995 — 1998
MBA, Finance
Independent Contractor 2003 - 2013
Blue Shield 2003 - 2004
Yahoo! Search Marketing / Overture / goto.com 2000 - 2003
Blue Shield 1999 - 2000
Kaiser Permanente 1995 - 1997
Education
San Diego State University-California State University
University of California, Irvine
Blue Shield May 2008 - Present
Santa Clara Unified School District 2004 - 2007
San Francisco Unified School District 2002 - 2004
Centura Software 2000 - 2001
GTECH Interactive 1997 - 2000
Skills
Microsoft Excel, VBA, SAS Programming, SQL, PowerPoint, C, Access, BASIC, JavaScript
Education
San Francisco State University 2004 — 2005
Master of Arts (M.A.), Secondary Education and Teaching
University of Washington
Bachelor of Arts (B.A.), Mathematics
Blue Shield of California April 2011 - Present
Blue Shield of California June 2006 - Present
Blue Shield 2008 - April 2011
Blue Shield of California June 2006 - 2008
Skills
HIPAA, Health Insurance, Medicare, Business Analysis, Insurance, Process Improvement, EDI, Managed Care, Employee Benefits
Education
San Diego State University-California State University 1977 — 1978
Homestead High School 1974 — 1977
Blue Shield November 1995 - Present
Skills
Health Insurance, Insurance, Managed Care, Underwriting, Employee Benefits, Brokers, Medicare, Account Management, Claim, Vendor Management, Process Improvement, Customer Service, Call Centers, Sales, Disability Insurance
Education
University of California, Los Angeles
Blue Shield July 2013 - Present
Skills
Administrative..., Access, Process Improvement, Visio, Healthcare, Project Management, Software Documentation, Microsoft Excel, Data Analysis, Analysis, Microsoft Word, Outlook, Microsoft Office, HIPAA, Management, Vendor Management, Cross-functional Team..., SDLC, Customer Service, Training, Team Building, Change Management, Business Analysis, Spreadsheets, Program Management, SharePoint, Leadership, Insurance, Budgets, Process Scheduler, System Administration
Education
Golden Gate University
Bachelor of Arts (BA), Business, Management, Marketing, and Related Support Services
Blue Shield of California June 2013 - Present
Blue Shield of California April 2011 - June 2013
Andreini & Company 2010 - 2011
Blue Shield June 2009 - November 2010
Sequoia Benefits 2006 - 2009
Aetna April 1999 - June 2006
Johnson & Dugan 2001 - 2002
Skills
Health Insurance, Employee Benefits, Health Savings Accounts, Insurance, Underwriting, Brokers, Disability Insurance, Workers Compensation, HMO, Account Management, Property & Casualty..., Managed Care, Casualty, Benefits Administration, Dentistry
Education
Notre Dame de Namur University 1997 — 1999
BS, Human Services
Sonoma State University 1992 — 1994
Communications
ATK September 2005 - Present
Blue Shield June 1976 - August 1978
Holosonics September 1975 - May 1976
Skills
Systems Engineering, Integration, Configuration Management, Active Directory, Program Management, Security, Disaster Recovery, Network Security, SharePoint, Windows Server, Troubleshooting, System Administration, System Architecture, IT Management, Process Improvement, Servers
Education
DeVry University Phoenix 1971 — 1973
Blue Shield 2014 - Present
Education
San Joaquin Delta College 2013 — 2015