British Airways
Industry: Airline
DescriptionBritish Airways is the flag carrier and the largest airline in the United Kingdom based on fleet size, or the second largest, behind easyJet, when measured by passengers carried. The airline is based in Waterside near its main hub at London Heathrow Airport. Customer service: 0344 493 0787 Baggage tracking: 0344 493 0785 Bag information: In economy, 1st bag free, 2nd bag varies by itinerary. More British Airways bag information Headquarters: Harmondsworth Destinations: 183 Parent organization: International Airlines Group
British Airways List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at British Airways. You can filter them based on skills, years of employment, job, education, department, and prior employment.
British Airways Salaries. You can even request information on how much does British Airways pay if you want to. Learn about salaries, pros and cons of working for British Airways directly from the past employees.
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British Airways Employees
Walmart February 2005 - Present
British Airways October 2002 - Present
BJ's Wholesale Club June 1991 - November 2001
Skills
Customer Satisfaction, Sales, Customer Service, Retail Sales, Retail, Inventory Management, Store Management, Inventory Control, Visual Merchandising, Merchandising, Pricing, Customer Experience, Time Management, Process Scheduler, Employee Training, Customer Retention, Teamwork, Training, Team Leadership, Leadership, Data Entry, Purchasing, Forecasting, Management, Sales Operations, Team Building
Education
Rochester Institute of Technology 1988 — 1989
Masters of Science, Printing Management, Not Completed
Fitchburg State College 1981 — 1987
Bachelor of Arts (BA), Industrial Arts
Wounded Warrior Project April 2015 - Present
OnPay Solutions September 2014 - March 2015
Dillards February 2014 - January 2015
PRI Productions April 2014 - July 2014
Dalton Agency January 2014 - April 2014
UNF Student Union January 2013 - December 2013
WJCT Public Broadcasting April 2013 - August 2013
Jacksonville Sharks January 2013 - March 2013
British Airways November 2012 - March 2013
AT&T April 2011 - November 2012
Skills
Communication, Customer Service, Technical Support, Creative Writing, Team Leadership, Event Planning, Social Skills, Social Media, Public Speaking, Public Relations, Journalism, Community Outreach, Events, Entertainment, Internet, Leadership, Microsoft Office, Microsoft Word, Lotus Notes, Social Networking, PowerPoint, Problem Solving, Writing, Windows, Facebook, Social Media Marketing, Sales, Editing, Press Releases, Media Relations, Blogging, Marketing Communications, Event Management, Marketing
Education
Purdue University
Master's Degree, Communications/Public Relations
University of North Florida 2012 — 2014
Bachelor of Science (B.S.), Communication/Public Relations, 3.70
Florida State College at Jacksonville 2008 — 2012
Associate of Arts (AA), Communication, General
N.B. Forrest High School 2004 — 2008
High School Diploma, General Studies
British Airways April 2007 - November 2014
TAM September 2006 - April 2007
Skills
Customer Service, PowerPoint, Portuguese, Airports, Airlines, Aircraft, Cpr Certified, EMT, Ticketing, Tourism, Teamwork, Airline Reservations, Travel Management, Business Travel, Team Leadership, Airline Ticketing, Training, Customer Experience, Travel Planning, Loyalty Programs, Aviation, Human Factors, Online Travel
Education
Florida International University 2013 — 2015
Bachelor's degree, Communication, General
Kingston University 2013 — 2013
International Business, Finance
Miami Dade College 2011 — 2013
Associate of Arts (AA)
Reinhart Foodservice March 2014 - Present
British Airways May 2012 - November 2013
UPS April 2008 - May 2012
UPS March 2007 - April 2008
Winn-Dixie April 2004 - September 2007
Skills
Music, Close Attention to..., Computer Proficiency, Customer Service, Creative Problem Solving, Integrity, Accountability, Phone Etiquette, Communication, Customer Experience, Customer Satisfaction, People Skills, Teamwork, Call Centers, Business Travel, Customer Retention, Problem Solving
Education
Florida Community College at Jacksonville 2006 — 2007
Some College, Computer Engineering
Baker County High School 2002 — 2006
High School Diploma
British Airways May 2001 - October 2013
Precision Response Corporation 2000 - 2001
Convergys 1998 - 2000
Skills
Travel Arrangements, Business Travel, Leisure Travel, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Social Media, Social Networking, Volunteer Management, Web Design, Youth Mentoring, Airline Reservations, Sabre, IATA, Amadeus, Event Planning, Event Management, Community Service, Community Outreach, Camping, Office Administration, Innovation, Process Management, Project Management, Volunteer Recruiting, Non-profit Volunteer, Girl Scout Leader, Boy Scouts, Payroll, Human Resources, Compensation & Benefit, Airport Management
Education
University of North Florida 2014 — 2015
Bachelor of Arts (BA), Psychology
Florida Community College at Jacksonville
Associate of Arts (A.A.), General Studies
Orange Park High School
Diploma, College Prep
Columbia University in the City of New York January 2014 - Present
Merck and Co. 2009 - 2013
British Airways June 1994 - January 2009
Skills
Employment Law, TUPE, Employee Relations, Performance Management, Industrial Relations, Change Management, Collective Bargaining, Employee Engagement, Labor Relations, HR Policies, Negotiation, Talent Management, Succession Planning, Union, Grievances, Deferred Compensation, Workforce Planning, Human Resources, Employee Benefits, Organizational Design, HRIS
Education
Georgetown University Law Center 1991 — 1992
Master of Laws (LL.M.), Labor Law
Louis D. Brandeis School of Law at the University of Louisville 1988 — 1991
Doctor of Law (J.D.), Law
University of Toronto 1983 — 1987
Bachelor of Arts (B.A.), Economics and History
Green Dot Corporation March 2014 - Present
ADP November 2010 - March 2014
MasterCard January 2010 - November 2010
MasterCard July 2008 - January 2010
MasterCard July 2007 - July 2008
Citi September 2002 - July 2007
British Airways December 2000 - March 2002
Citi July 1999 - December 2000
Skills
Product Development, Product Management, Product Marketing, Marketing Management, Project Management, Segmentation, Cross-functional Team..., Strategic Partnerships, Business Strategy, Competitive Analysis, Strategy, Strategic Planning, Business Development, New Business Development, Program Management, Marketing Strategy, Process Improvement, Business Analysis, E-commerce, Team Leadership, Account Management, Relationship Management, SaaS, Leadership, Credit Cards, Debit Cards, Payments, Alternative Payments, Electronic Payments, Paperless, Executive Management, Salesforce.com, Analytics
Education
Fordham Gabelli School of Business 2004 — 2007
MBA, Management Systems
Fairfield University 1996 — 1999
BS, International Studies/Business
UAS International Trip Support January 2014 - Present
Landmark Aviation June 2010 - May 2013
Globaljet September 2008 - June 2010
Spahr Aviation Advisors June 2007 - September 2008
Pinnacle Aviation May 2006 - June 2007
ACM Aviation March 2006 - May 2006
Corporate Jets, Inc. August 2002 - March 2006
Executive Aircraft Services November 1999 - July 2002
America West Airlines November 1997 - August 1998
British Airways March 1994 - November 1997
Skills
Aviation, Charter, Airlines, Flights, Commercial Aviation, Aircraft, Contract Negotiation, Customer Service, Strategy, Operations Management, Airports, Marketing Strategy, Business Development, Leadership, Management, Training, Sales, Program Management, Sales Management, Negotiation, Sales Operations, Business Strategy, Strategic Planning, Cross-functional Team..., International Sales, Account Management, Customer Satisfaction, Budgets, New Business Development, Contract Management, International Operations, Key Account Management, Management Consulting, Direct Sales, Customer Acquisition, Product Marketing, Strategic Consulting, Brand Loyalty, Due Diligence, International Management, Customer Advocacy, Budgeting, Problem Solving, B2B, Selling, Customer Relations, Customer Loyalty, Corporate Aviation, International..., Logistics
Education
Drake University 1987 — 1991
Bachelor of Science in Business Administration
Lake Forest High School 1984 — 1987
College Prep.
Supreme Court of New York March 2009 - Present
Court Evaluator January 2009 - Present
WinthropUniversityHospital January 2009 - Present
Liberty Medical Center February 2013 - June 2013
Nerken Research Center, Parker Jewish Institute May 2009 - December 2010
NerkenResearchCenter, Parker Jewish Institute January 2009 - January 2010
Henry Schein Inc December 2002 - November 2008
Henry Schein Inc January 2002 - January 2008
DuPont Flooring Systems January 2000 - January 2002
British Airways January 1998 - January 2000
Skills
Healthcare, Process Improvement, Cross-functional Team..., Hospitals, Healthcare Management, Healthcare Information..., Project Management, Business Analysis, Program Management, Strategic Planning, Change Management, Management, Team Building, Data Analysis, Customer Service, Organizational..., Contract Negotiation, Managed Care, System Administration, Leadership, Procurement, Budgets, Coaching, Software Documentation, Policy, Training, Access, Mergers & Acquisitions, Leadership Development, Analysis, Public Speaking, New Business Development, EMR, Human Resources, Employee Relations, Management Consulting, Interviews, Recruiting, Business Intelligence, Employee Training, Business Planning, Staff Development, Operations Management, Team Leadership, Six Sigma, Marketing Strategy, HIPAA, Performance Management, Executive Management, Nonprofits
Education
Dowling College
Master of Business Administration (MBA), Management
Dowling College
Master of Business, Management
Hofstra University
Master of Science (MS), Gerontology
Hofstra University
Masters of Science
Queens College
Bachelor's degree, Economics
Queens College
Bachelor of Arts, Economics
Harford Group January 2013 - Present
CitationAir October 2009 - Present
CitationAir October 2008 - November 2009
British Airways September 1990 - September 2008
McCann Erickson 1987 - 1990
Grey Advertising February 1985 - July 1987
Education
Franklin & Marshall College 1981 — 1985
BS, Business Administration
Centennial High School
British Airways October 2013 - Present
British Airways May 1996 - September 2013
British Airways September 1994 - September 2013
Aer Lingus January 1990 - March 1994
Mutual Benefit Life September 1984 - February 1990
Skills
Performance Management, Employee Engagement, Talent Management, HR Policies, Organizational Design, HR Transformation, Employee Relations, Deferred Compensation, Workforce Planning, Talent Acquisition, Succession Planning, Personnel Management, Recruiting, Culture Change, HRIS, Career Development, Airlines, Training, Flights, Aircraft, Program Management, Aviation, Flight Safety, Commercial Aviation, Airport Management, Operations Management, Civil Aviation, Airports, Aviation Security, Airline Management, Amadeus, IATA, Customer Service, Travel Management
Education
Elizabethtown College
G. Willikers January 2012 - Present
British Airways January 2009 - December 2011
British Airways January 2006 - December 2008
Skills
Customer Service, Retail, Sales, Microsoft Office, Sales Management, Team Building, Strategic Planning, Microsoft Excel, Inventory Management, Management, Marketing Strategy, Negotiation, Social Media, Marketing, Budgets, New Business Development, Microsoft Word, Team Leadership
Education
LIU Post 2003 — 2004
Embry-Riddle Aeronautical University 1980 — 1983
American Pool May 2015 - Present
Allenhurst Beach Club March 2014 - October 2014
Marge Cocalis LLC November 2012 - January 2014
Union Beach, New Jersey Hurricane Sandy Disaster Relief November 2012 - April 2013
Clarion Las Vegas October 2010 - November 2012
International Guide Academy September 2009 - September 2009
Red bank Middle School September 2005 - June 2008
British Airways January 1983 - January 1999
British Airways 1983 - 1999
British Airways 1983 - 1999
Skills
Tourism, Promotions, Hotels, Customer Relations, Special Events, Flights, Banquets, Promoting, Catering, Event Management, VIP, Customer Service, Event Planning, Hospitality, Inventory Management, Vacation, Food & Beverage, Leisure, Airlines, Scheduling, Travel Planning, Tour Operators, Hotel Management, Negotiation, Business Travel, Resorts, Account Management, Incentives, Customer Satisfaction, Management, Trade Shows, Hospitality Management, Sales Management, Leisure Travel, Sustainable Tourism, Marketing, Tour Management, Travel Management, Revenue Analysis, Public Relations, Sales, Online Travel, Destination Marketing, Hotel Booking, Leadership, Meeting Planning, Restaurants, Front Office, Convention Services, Pre-opening
Education
International Guide Academy 2009 — 2009
Certified International tour Manager, Travel and Tourism
International Guide Academy 2009 — 2009
Certified International Tour Manager, Tourism and Travel Services Management
Florida International University 2000 — 2002
State of Florida, Health and Physical Education/Fitness
Florida International University 2000 — 2001
Teaching License K-12, Physical education
Fairleigh Dickinson University 1979 — 1983
BS, Marketing
· Farleigh Dickinson University
BS, Marketing
Suncor Energy 2011 - 2015
Cenovus Energy 2011 - 2011
Shoppers Drug Mart 2010 - 2011
Suncor Energy 2006 - 2009
IBM Global Services 2004 - 2006
PricewaterhouseCoopers 1994 - 2004
Esso Resouces Canada Ltd 1980 - 1994
British Airways 1977 - 1979
Skills
Business Transformation, Business Process..., Business Analysis, Energy, Oil/Gas, Retail, Management Consulting, Strategy, IT Strategy, Supply Chain, SAP, Project Management, Project Portfolio..., Change Management, Vendor Management, ERP, Business Process, Supply Chain Management, Management, Project Planning
Education
Projectronics 1989 — 1989
Certificate - Project Management, Project Management
Edinburgh Napier University
Accounting and Finance
Highline Community College September 2011 - Present
Advanced Health Care December 2009 - Present
Virgin America June 2008 - Present
Virgin Atlantic Airways May 2003 - August 2007
Air Jamaica February 1997 - April 2003
British Airways February 1990 - January 1997
Skills
Airports, Customer Service, Customer Relations, Public Relations, NAC
Education
Highline Community College 2008 — 2013
Associate of Arts and Sciences (AAS), Emphasis in Biology and English
Eastern Air Lines, Inc. January 2015 - Present
British Airways March 2014 - May 2014
ABX Air, Inc. February 2014 - February 2014
Miami Air International June 1998 - December 2013
Gulfstream International Airlines March 1995 - October 1998
Embry-Riddle Aeronautical University July 1991 - June 1994
Skills
Aeronautics, Aerospace, Aircraft, Aircraft Maintenance, Aircraft Systems, Airframe, Airlines, Airports, Airworthiness, Airworthiness..., Aviation, Avionics, B737 CL/NG, B 767, B 777, Bilingual Communications, Charter, Civil Aviation, Commercial Aviation, EASA, Engineering, ETOPS, FAA Certifications, Flights, Flight Mechanics, Flight Safety, Human Factors, Inspection, Line Maintenance, LLM Cat III Autoland, Management, Maintenance, Maintenance Management, Maintenance & Repair, Microsoft Excel, Microsoft Office, Microsoft Word, MRO Management, Planned Preventative..., Quality Assurance, Quality Control, Required Inspection Item, RVSM, Security Clearance, Supervisory Skills, Technical Representative, Troubleshooting
Education
Embry-Riddle Aeronautical University 1990 — 1994
Bachelor's Degree, Aviation Maintenance Management
Embry-Riddle Aeronautical University 1990 — 1994
Associate's Degree, Aviation Business Administration
Embry-Riddle Aeronautical University 1990 — 1994
Associate's Degree, Aircraft Maintenance
Embry-Riddle Aeronautical University 1990 — 1994
Associate's Degree, Aviation Maintenance Technology
. February 2015 - Present
British Airways April 2014 - January 2015
British Airways October 2007 - April 2014
British Airways October 2006 - October 2007
British Airways October 2003 - September 2006
British Airways 2000 - 2003
Skills
Loyalty Marketing, Airlines, Corporate Communications, Marketing, Account Management, Loyalty Programs, Marketing Strategy, Digital Marketing, Team Management, Strategy, E-commerce, Marketing Communications, Social Media Marketing, Online Advertising, Aviation, Online Marketing, Management, Strategic Planning, Advertising, Airports, Integrated Marketing, Direct Marketing, Email Marketing, Marketing Management, Tourism, Digital Media, Digital Strategy, Customer Service, Business Strategy, Travel Management, Team Leadership, Commercial Aviation, Brand Management, Event Management, Social Media, Public Relations, Market Research
Education
Drexel University 1999 — 2003
Business Administration and Marketing
British Airways October 2013 - January 2015
British Airways July 2006 - September 2013
British Airways January 2004 - July 2006
British Airways October 2001 - January 2004
Skills
New Business Development, Airports, Business Strategy, Tourism, Leadership, Airlines, Contract Negotiation, Travel Management, Sales, Revenue Analysis, Account Management, International Sales, Negotiation, Pricing, Sales Management, Management, Business Planning, Airline Management, Operations Management, IATA, Amadeus, Business Travel, Sabre, Travel Technology, Airport Management, Ticketing, Pricing Strategy, Airline Reservations, Civil Aviation, Aviation, Strategic Planning, Business Development
Education
Eastern Connecticut State University 1978 — 1982
BA Economics, Business, Math
Ameriprise Financial February 2011 - Present
British Airways December 1990 - December 2010
Education
Hofstra University 1984 — 1988
BA, Interdisciplinary Studies
Columbia University 1986 — 1987
Writing
British Airways December 2007 - Present
British Airways December 2007 - Present
Skills
Aviation, Change Management, Airlines, Flights, Commercial Aviation, Revenue Analysis, Relationship Management, Account Management, Travel Management, Tourism, Business Development, Management, Airports, Negotiation, Project Management, Strategy, Program Management, Pricing, Operations Management, New Business Development, Business Strategy, Aerospace, Sales Management, Contract Negotiation
Education
Maryfield College 1978 — 1982
Dublin Business School
Federal Trade Commission June 2015 - Present
DC Superior Court May 2014 - August 2014
John Cabot University August 2009 - May 2013
British Airways January 2012 - July 2012
Skills
Research, Microsoft Office, Public Speaking, Social Media, PowerPoint, Editing, Higher Education, Teaching, English, Event Planning
Education
Georgetown University Law Center 2014 — 2016
Juris Doctor (J.D.), Corporate Law, Securities Law, International Law
John Cabot University 2009 — 2013
Bachelor's Degree, International Affairs, 3.72
New York University November 2014 - Present
New York University February 2014 - October 2014
Revlon August 2010 - August 2012
Associated Press October 2007 - August 2010
Revlon May 2006 - October 2007
Gentiva Health Services July 2000 - May 2006
British Airways 1989 - 2000
Skills
Global and domestic..., Indirect sourcing, Contract Negotiation, Team leadership and..., Recruiting, SAP/SRM Tools, Supply Management, Training and Development, Project Management, Croos Functional..., RFP Processes, RFP, Marketing, Leadership, Outsourcing, Negotiation, Business Process..., Program Management, Purchasing, Management, Global Sourcing, Contract Management, Strategy, Procurement, Strategic Sourcing, Cross-functional Team..., E-procurement, Supply Chain, Team Leadership, Spend Analysis, Vendor Management, Sourcing
Education
Hofstra University 1993 — 1998
MBA, International Business
Niagara University 1981 — 1985
BS, Transportation, Travel and Tourism
Brentwood High School
British Airways February 2015 - Present
Place2Place, LLC January 2012 - Present
Boston Architectural College November 2013 - February 2015
Munich International School August 2003 - June 2009
Lufthansa May 1998 - January 1999
State Street Bank May 1997 - May 1998
English for Children September 1996 - June 1997
EF Educational Tours January 1994 - October 1995
Air Canada May 1989 - January 1994
Skills
French, Management, English, German, Italian, Tourism, Sales, CRM, Teamwork, Customer Service, Social Media, Teaching, Event Management, Marketing Communications, Fundraising, Text Editing, Customer Relations, Conflict Resolution, Higher Education..., Interdepartmental..., Strategy, Intercultural..., Marathon, Volunteering
Education
Tufts University 1988 — 1991
Bachelor's Degree, French Language and Literature
Harvard University 1990 — 1990
Historical linguistics
Institut d'Études Françaises pour Étudiants Étrangers, Université d'Aix-Marseille III 1987 — 1988
French language, culture and arts
The French Library, Boston 1993 — 1994
Business French courses
Monument Mountain Regional High School Great Barrington 1984 — 1987
British Airways May 2006 - December 2013
British Airways September 2005 - April 2006
British Airways 2003 - 2005
British Airways April 2001 - 2003
Skills
Airline Rates, Airports, Flight Safety, Airline Reservations, Airline Ticketing, Customer Service, Customer Retention, Aviation Security, Back Office, Coaching Staff, International Travel, Amadeus GDS, Passenger Services, PCI Compliance, IATA, Commercial Aviation, Aviation, Airport Management, Flights, Aircraft, Supervising, Training
Education
Florida Community College at Jacksonville 1999 — 2000
Travel Agent Certificate
Universidad de Puerto Rico 1981 — 1985
Did not graduate, Foods, Nutrition, and Wellness Studies, General, Minor Early Childhood Education
Emilio R Delgado High School 1978 — 1981
General Studies
British Airways August 2012 - Present
Skills
Aircraft Maintenance, Line Maintenance, Avionics, Aircraft Systems, Airframe, EASA, A
Education
Farmingdale State University of New York 2012 — 2016
Aviation high school 2007 — 2012
Advanced Regents Diploma; FAA Airframe&Powerplant license., Aviation Maintenance Technology
paulwylde March 2011 - Present
Teague October 2008 - March 2011
Imagination April 2007 - August 2008
BMW Group DesignworksUSA February 2005 - August 2007
Interbrand, London August 2005 - December 2006
British Airways June 1996 - August 2002
Skills
Consumer Insights, Thought Leadership, Leadership Development, Conference Speaking, Design Management, Brand Strategy, Experience Design, Hospitality Design, Food & beverage Design, Ethnographic research, Hospitality, Ethnography, Customer Insight, Consumer Insight, Brand Architecture, Service Design, Food & Beverage, Designs, Personal Branding, Leadership, Public Speaking, Concept Design, Product Design, Design Strategy, Strategy, Concept Development, Creative Direction, Interaction Design, User-centered Design, Design Thinking, Product Innovation, User Experience Design, Concept Generation, Information Design, User Experience, Strategic Design, Corporate Branding, Industrial Design, Brand Development, Corporate Identity, Research Design, Branding & Identity, Creative Strategy, Creative Problem Solving, Visual Communication, Art Direction, User Interface, User Research, Sketching, User Scenarios
Education
Glasgow School of Art 1992 — 1994
Master of Design, Design Management
Ravensbourne College of Design and Communication 1990 — 1993
BA (hons), Product Design
Forward Air Corporation March 2013 - Present
IAG Cargo November 2005 - March 2013
British Airways November 2005 - December 2012
McKesson 2000 - 2005
Skills
Air Freight, Transportation, Logistics, Operations Management, Freight, Airlines, Supply Chain, Supply Chain Management, Logistics Management, 3PL, Pricing, Warehousing, Account Management, Freight Forwarding, Customer Satisfaction, International Logistics, Aviation, LTL
Education
Elmhurst College
BS, Business Administration
Southern Illinois University, Carbondale
Young's Market Company June 2009 - Present
Starwood Vacation Ownership February 2006 - June 2009
British Airways May 1998 - June 2002
Skills
Sales Management, Marketing, Event Management, Project Management, Event Planning, Operations Management, Marketing Strategy, Account Management, Negotiation, Hospitality, Forecasting, Brand Management, Social Media Marketing, Marketing Communications, Wine, Beverage Industry, Social Networking, Alcoholic Beverages, Email Marketing, Hotels, Social Media, Advertising, Beer, Brand Development, Budgets, Business Development, Business Planning, Business Strategy, Coaching, Customer Satisfaction, Customer Service, Distributors, Food Pairing, Inventory Management, Key Account Development, Leadership, Management, National Accounts
Education
Duquesne University 1995 — 1998
Bachelor of Arts (B.A.), Business/Corporate Communications
Clearbrook March 2011 - Present
British Airways June 2010 - December 2010
Alliance Airlines March 2010 - June 2010
Education
Saint Joseph's University 2011 — 2012
Post-Master Board Certified Behavioral Analyst (BCBA), Psychology
University of Phoenix 2008 — 2010
Master of Science, Psychology, Psychology
Florida Metropolitan University 2007 — 2008
MBA, Master Business Administration, Concentration in Human Resources
Florida Metropolitan University 2004 — 2007
Bachelor of Science, Concentration in Criminal Justice, Criminal Justice
University of Belgrade 1992 — 2006
Bachelor of Science, Archeology, Archeology
Sears Holdings Corporation November 2012 - Present
British Airways August 2011 - February 2012
ADT/Tyco January 2011 - September 2011
Olde isle Surveying & Mapping Company August 2003 - December 2010
U.S. Census Bureau February 2010 - August 2010
Cato Fashions January 1996 - January 2000
Skills
Time Management, Accounts Receivable, Customer Satisfaction, Airlines, Databases, Customer Service, Tourism, Aviation, Business Travel, Travel Management, Call Centers, Sales, Hospitality, Revenue Analysis, Airports, Hotels, Teamwork, Team Leadership, Account Management, Management, Amadeus, Negotiation, Flights, Team Building, Leadership, Budgets
Education
Florida Community College at Jacksonville 2009 — 2010
Insurance Adjuster's License
British Airways August 2003 - January 2006
Education
Embry-Riddle Aeronautical University 2006 — 2010
Bachelor of Science, Aeronautical Science
Egencia May 2011 - Present
eNett International December 2009 - May 2011
Fitzroy Associates May 2009 - December 2009
OpenSkies Airlines August 2007 - April 2009
Travelport January 2005 - March 2007
Hilton International February 2003 - December 2004
British Airways April 2000 - January 2003
First USA Bank 1995 - 2000
Skills
E-commerce, CRM, Management, Travel Management, B2B, Leadership, Marketing Strategy, Sales, Airlines, Integrated Marketing, Hotels, Travel Technology, P&L Management, Direct Sales, Call Centers
Education
Duquesne University 1973 — 1977
ACA Associates, Inc. 1999 - Present
Terminal One Management 1997 - 1999
RAW Equipment Corp. 1995 - 1997
National Railroad Passenger Corp. (AMTRAK) 1992 - 1995
British Airways 1984 - 1992
Skills
Problem Solving, Strategic Planning, Executive Management, Team Building, Airlines, Airports, New Business Development, Organizational..., Aviation, Negotiation, Business Strategy, Program Management, Strategy, Project Management, Transportation, Leadership, Contract Negotiation, Business Development, Management Consulting, Change Management, Customer Service, Management, Commercial Aviation, Budgets, Sales Operations, Start-ups, Operations Management, Marketing, Business Planning, Sales, Contract Management, Project Planning, Cross-functional Team..., Supply Chain Management, Process Improvement, Training, Team Leadership, Competitive Analysis, Sales Management, Product Development, Aerospace, Business Process..., Logistics, Analysis, Procurement, Pricing, CRM, Business Analysis, Account Management, Forecasting
Education
Harvard University
AMP, Advanced Management Program
Pace University
MBA, Marketing Management
Pace University
BBA, Marketing
Gate Gourmet June 2013 - Present
British Airways April 2009 - June 2013
Skills
Customer Service, Airline Reservations, Airline Catering, Client Development, Manage Client..., Team Leadership, Team Building, Customer Satisfaction
Education
George Mason University 2010 — 2013
Bachelor's degree, Information Technology
American Express 2014 - Present
American Express 2012 - Present
US Airways 2006 - 2011
US Airways 2005 - 2006
US Airways 2003 - 2005
US Airways 2001 - 2003
US Airways 2000 - 2001
British Airways 1996 - 1998
Skills
New Business Development, Negotiation, Sales Management, Forecasting, International Business, Market Analysis, Cost Reduction, Customer Relations, Inventory Management, Vendor Relations, Outsourcing, Change Management, Turnarounds, International Sales, Start-ups, Key Account Development, Strategic Planning, Budgeting, Account Management, Product Development, Team Building, Business Strategy, Coaching, Business Planning, Consultative Selling, Procurement, Microsoft Office, Competitive Analysis, Contract Negotiation, Performance Management, Pricing, Budgets, Leadership, Customer Service, Strategy, Vendor Management, Team Leadership, Human Resources, Management, Sabre, Airlines, Business Development, Program Management, Sales, Project Management, Analysis, Consulting, Aviation, Management Consulting
Education
Georgetown University 1996 — 2000
BSLA, French, Business, Portuguese
Germantown Academy 1988 — 1996
High School Diploma, College Prep
British Airways 2012 - 2013
New Life Medical Spa June 2007 - May 2012
South Florida News Service January 2010 - April 2010
Maverick Magazine January 2008 - May 2009
Telemundo Media, a division of NBCUniversal September 2007 - January 2008
Raices de Esperanza, Inc. December 2006 - June 2007
Skills
Bilingual-English/Spanis..., Avid Media Composer, Travel Management, Management, Sales Operations, Event Planning, Airline Reservations, Photojournalism, Broadcast Journalism, Weight Loss Coaching
Education
Florida International University 2005 — 2009
Bachelor of Science (B.S.), Journalism and Mass Communication
Florida State College at Jacksonville 2012 — 2013
Nutrition, Health Professions and Related Clinical Sciences, Other
Escuela Nacional de Arte-Havana 1993 — 2000
Piano Performance
C.H. Robinson February 2015 - Present
C.H. Robinson July 2013 - February 2015
C.H. Robinson May 2013 - July 2013
British Airways April 2010 - June 2013
Northwestern Mutual September 2011 - May 2012
Valvoline Instant Oil Change June 2009 - April 2010
Gwinnett County Parks and Recreation April 2007 - June 2009
Skills
SPSS, Jython, Automobile, Customer Service, Sales, Pre-Law, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Public Speaking, Team Leadership, Project Management, Access, Strategic Planning, Outlook, Team Building, Inventory Management, Leadership Development, Marketing, Leadership, Research, Project Planning, Time Management, Teamwork, Analysis, Spanish, Data Analysis
Education
Georgia Institute of Technology 2008 — 2013
International Affairs
AcademicWorks August 2015 - Present
PeopleAdmin August 2011 - Present
Dell May 2009 - July 2011
Quantum Corp. June 2008 - May 2009
Dell October 2003 - June 2008
British Airways June 1996 - December 1999
Skills
Prospecting, Building Relationships, Closing Deals, Critical Thinking, Social Networking, Highly Analytical, Thinking Outside The Box, Local Government, State Government, Higher Education, Public Sector, Listening Skills, Persistence, Collaborative, Salesforce.com, Direct Sales, Inside Sales, Sales Process, Solution Selling, New Business Development, Analytical Skills, Management, CRM, Strategy, Selling, Leadership, Cloud Computing, Sales, Recruiting
Education
Franklin University 2001 — 2002
Masters, Business Administration
University of St. Thomas 1992 — 1994
BA, Health Promotion
University of Wisconsin Consortium of Colleges, Edinburgh, Scotland 1991 — 1991
Iberia March 2013 - Present
British Airways March 2013 - Present
Frontier Airlines dba Hallmark Aviation April 2013 - Present
OUTASIGHT Doo Whop Blind Trio July 1988 - Present
Frontier Airlines dba Republic Airways March 2008 - April 2013
Air Pacific dba Hallmark Aviation Services May 2008 - June 2011
Spirit Airlines dba Hallmark Aviation Services July 2006 - April 2008
Singapore Airlines dba Hallmark Aviation Services September 2005 - July 2007
JPMorgan Chase July 2004 - September 2005
Quest Specialty Wire May 2001 - January 2004
Skills
Bilingual-Spanish, Customer Relations, Event Management, Customer Satisfaction, Hospitality, Negotiation, Public Relations, Airlines, Customer Service, New Business Development, Aviation
Education
California Department of Real Estate 2003 — 2003
Realtor License, Mortgage Sales
University of Excellence Sprint 1995 — 1997
Sales & Communications Certificates, Sales & Marketing
El Camino College 1987 — 1988
Psychology
Richard Gahr High School 1984 — 1987
Diploma, Psychology, Music Appreciation & Sociology
Senior Whole Health September 2013 - Present
Steward Medical Group October 2012 - June 2013
British Airways June 2012 - September 2012
Beacon Health Strategies January 2011 - May 2011
Neighborhood Health Plan April 2008 - October 2010
Division of Professional Licensure, Electricians Board January 2007 - December 2007
Skills
Data Entry, Healthcare, Outlook, Customer Service, Microsoft Word, PowerPoint, Microsoft Excel, Administrative..., Microsoft Office, HIPAA, Medicaid, Event Planning, Software Documentation, Access
Education
Full Sail University 2008 — 2009
Entertainment Business
Bay State College 2002 — 2004
Entertainment Management
Harris Corporation April 2015 - Present
UTC Aerospace Systems, a United Technologies business unit. August 2012 - March 2015
United Technologies October 2011 - August 2012
UTC Fire & Security, a United Technologies business unit. August 2004 - October 2011
Chubb Plc April 2002 - July 2004
British Airways 1991 - 2001
Education
Lancaster University 1995 — 1997
MBA
University of Witwatersrand 1992 — 1992
Marketing
Durban University of Technology 1978 — 1981
Journalism
British Airways December 2014 - September 2015
Virgin Atlantic Airways June 2011 - December 2014
Colgan Air, Inc. September 2010 - June 2011
cawleys aviation October 2009 - May 2010
Skills
Aircraft Maintenance, Airworthiness, Airlines, Aviation, Commercial Aviation, Aircraft, Overhaul, Flights, Flight Safety, Airports, Avionics, Aeronautics, Piloting, Private Pilot, IATA, Human Factors, Airline Management, Ground Handling, Flight Planning, Line Maintenance, Aerospace, Aircraft Engines, Multi-engine, Aircraft Systems, Aviation Security, PowerPlant, International Flight..., Charter, Type Rating, Civil Aviation, EASA, Crew Resource Management, A&P, Military Aviation, B737, Flight Test, Safety Management..., Sabre, Airport Management, Planned Preventative..., A320, Maintenance & Repair, Business Aviation, Military, Flight Training, Airframe, Ground Instructor, General Aviation, CFI
Education
Eastern New Mexico University-Roswell Campus 2013 — 2014
Associate's Degree, Aviation Maintenance
Dutchess Community College 2008 — 2010
Associate of Science (A.S.), Aviation/Airway Management and Operations
Aviation High School 2003 — 2008
High School, Airframe Mechanics and Aircraft Maintenance Technology/Technician
Air Canada Vacations May 2015 - Present
Air Canada Vacations May 2013 - Present
Air Canada Vacations September 2007 - Present
Air Canada Vacations October 2003 - July 2007
Air Canada Vacations October 2002 - November 2003
Air Canada Vacations January 2002 - October 2002
Canada 3000 October 2000 - November 2001
British Airways November 1999 - October 2000
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Apollo, RESIII, Exceptionally Organized, Self starter, Excellent interpersonal..., Team player, Sales, Hotels, Tourism, Travel Management, Advertising, Leisure Travel, Hospitality, Business Travel
Education
International Institute of Travel 1996 — 1996
Diploma, Travel & Tourism
George Brown College 1989 — 1992
Diploma, Graphic Design
CW Jefferys Collegiate Institute 1986 — 1989
SSGD & SSHGD, Art
St. Basil's The Great 1984 — 1986
British Airways
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Sales, Project Management, Strategic Planning, PowerPoint, Social Media, Training
Education
Evangel University
Physical Therapy/Therapist
Self-employed 2008 - Present
Accent on Languages 2001 - 2002
British Airways 1996 - 1999
Apple Bank for Savings 1995 - 1996
Susan Gravers 1994 - 1995
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Sketching, Retail, Illustrator, Apparel, Fashion, Administrative..., Data Entry, Microsoft Office, Sales, Photoshop, Customer Service, Fashion/Apparel Design,..., Photoshop, Illustrator,..., keyboarding 50 wpm
Education
Fashion Institute of Technology 2002 — 2003
Associate of Arts (A.A.), Fashion/Apparel Design
British Airways October 2013 - Present
British Airways February 2012 - October 2013
OpenSkies May 2009 - February 2012
Chief Media September 2004 - May 2009
Skills
Digital Marketing, Marketing Strategy, Marketing, Integrated Marketing, Digital Strategy, Public Relations, Start-ups, Advertising, Online Advertising, Social Media, Sponsorship
Education
Hofstra University 2000 — 2004
BA, Marketing
Travel Management Partners February 2010 - Present
SpendMD October 2012 - Present
inVentiv Health May 2005 - May 2009
Travel Incorporated July 2001 - January 2005
British Airways 1995 - 2000
Piedmont Airlines 1984 - 1996
Skills
Sales Process, Contract Negotiations, Consultative Selling, New Business Development, Account Management, Sales Management, Sales Presentations, Budget Management, Cross-functional Team..., Market Planning, Competitive Analysis, Software Project..., Software Development, Contract Negotiation, Selling, Strategy, Management, Sales Operations, Pharmaceutical Industry, Pharmaceutical Sales, Negotiation, Sales, Start-ups, Business Planning, Leadership, Coaching, Leadership Development, Strategic Partnerships, Team Building, Product Launch, CRM, Medical Devices, Lead Generation, Salesforce.com, Direct Sales, Cold Calling, Market Analysis, Selling Skills, Product Marketing, Key Account Management, Business Development, Consulting, Strategic Planning, Marketing Strategy, Program Management
Education
East Carolina University
Bachelor of Science (BS)
Midway High School
PSC Group, LLC July 2012 - Present
MAXIMUS September 2011 - July 2012
Progressive Data Systems Inc. December 2000 - August 2011
ICI April 1999 - August 2000
British Airways September 1997 - April 1999
Skills
JavaScript, Lotus Domino, Web Development, Program Management, Software Development, jQuery, Lotus Notes, Software Engineering, XPages, Dojo, XML, Web Applications, Application Architecture, Integration, HTML, AJAX, Software Project..., Project Management, Lotus Domino Developer, CSS, Requirements Analysis, JSON, Ext JS, Databases, Enterprise Architecture, Problem Solving, Application Development, LotusScript, Lateral Thinking, Angular.js, IBM Bluemix, Node.js, WebSphere
Education
Durham University 1994 — 1997
Ph.D
Durham University 1993 — 1994
M.SC
University of Durham 1990 — 1993
B.SC
Bradford Grammar School 1980 — 1990
American Airlines June 2015 - Present
Coyle Hospitality Group September 2013 - Present
Travelers Aid International January 2013 - April 2015
British Airways June 2014 - July 2014
Virgin Atlantic Airways May 2013 - June 2013
Students of Georgetown, Inc. January 2012 - December 2012
The Economist Intelligence Unit (The EIU) May 2012 - June 2012
The Economist Intelligence Unit (The EIU) June 2011 - July 2011
The Economist Intelligence Unit (The EIU) November 2010 - December 2010
Skills
Teamwork, Customer Service, Community Outreach, Politics, Data Analysis, Public Policy, Policy Analysis, Government, Stata, Political Science, Economics, Leadership, Foreign Policy, Writing, Management, French
Education
Georgetown University 2011 — 2015
School of Foreign Service
Universidad Complutense de Madrid
East China Normal University, Shanghai 2013 — 2013
CIEE Study Abroad programme
Eton College 2005 — 2010
A Levels: Economics (A*), Modern History (A*), Maths (A)
Capital One April 2007 - Present
JetBlue Airways 2004 - 2007
British Airways 2001 - 2004
Skills
Analysis, Data Analysis, Retail Banking, Credit
Education
Dowling College 1997 — 2001
Bachelor of Science (B.S.), Airway Science and Management
Kelly Educational Staffing October 2014 - Present
British Airways August 2011 - November 2013
Subway March 2008 - August 2011
UPS July 1999 - March 2008
Skills
Aviation, Call Centers, Customer Service, Customer Experience, Customer Satisfaction, Team Leadership, Training, Process Improvement, Operations Management, Management, Technical Support, Troubleshooting, Project Management, Software Documentation, Leadership, Change Management, Team Building, Coaching, Program Management, Court Reporting, Microsoft Office, Microsoft Excel, Strategic Planning, Team Management, Negotiation
Education
Florida State College of Jacksonville 2013 — 2015
Associate of Science (A.S.), Paralegal Studies
Edward Waters College 1998 — 2002
Bachelor of Arts (BA), Philosophy and Religious Studies
Stanton College Preparatory 1994 — 1998
Diploma, General
Metropolitan College of New York September 2012 - Present
Metropolitan College of New York June 2011 - Present
DeVry University May 2006 - June 2011
British Airways September 2004 - May 2005
Skills
PowerPoint, Microsoft Excel, Microsoft Office, Outlook, Public Speaking, Microsoft Word, Research, English, Customer Service, Management, Windows, Photoshop, Sales, PowerFAIDS, PowerCampus, Banner Finance, Nonprofits, Strategic Planning, Time Management, Training, Leadership, Leadership Development, Student Affairs, Higher Education, Event Planning
Education
Keller Graduate School of Management of DeVry University 2007 — 2009
Master of Accounting & Financial Management, Accounting and Finance
Farmingdale State College 2002 — 2005
Management Technology, Business, Management, Marketing, and Related Support Services
FedEx Ground August 2015 - Present
Voya Financial March 2008 - Present
British Airways March 2007 - March 2008
CitiStreet September 2003 - December 2005
Publix May 1999 - September 2003
Skills
Customer Service, Management, Analysis, Time Management, Process Improvement, Problem Solving, Team Building, Technical Support, Microsoft Office, Teamwork, System Administration, Team Leadership, Strategic Planning
Education
Florida State College at Jacksonville 2011 — 2011
EMT
Miami Dade College 2006 — 2006
AS, Aviation Administration
Florida State College at Jacksonville 2000 — 2005
AA, Business
Added Value December 2014 - Present
Martha Stewart Living Omnimedia April 2013 - December 2014
Interbrand 2012 - 2013
Ogilvy & Mather 2011 - 2012
British Airways 2010 - 2010
Pastelería Mallorca 2009 - 2009
Modern Bank 2007 - 2007
Skills
Social Media Marketing, Social Media, Facebook, Marketing Communications, Marketing, Corporate Communications, Microsoft Office, Public Relations, Microsoft Excel, Advertising, Digital Marketing, Mac OS, Strategy, Content Strategy, Spanish, Fluent in Spanish, International Business..., Management, Market Research, Market Research Project..., Qualitative Research, Qualitative Data, Workshop Moderation, Online Community..., Project Management, Project Coordination, Timeline Development, Digital Copywriting, Photoshoot Coordination, Newsletters, Excel, Twitter, Foreign Language, CRM, Editing, Event Management, Content Development, Digital Strategy, New Business Development, Business Strategy, Writing, Biz Dev, Integrated Marketing, Digital Media, Proposal Writing, Online Advertising, Email Marketing, PowerPoint, Marketing Strategy, Brand Development
Education
Franklin & Marshall College
Bachelor of Arts, Sociology; History
Poly Prep Country Day School
High School Diploma
Syracuse University
Spanish-language semester abroad, Spanish Language and Culture
The Icon Concierge June 2011 - Present
British Airways August 1985 - Present
Wentworth Bakery, Ice Cream & Cafe March 1998 - March 2003
Skills
Brand Development, Fashion, Marketing Strategy, Customer Service, Social Media Marketing, Social Networking, Public Relations
Education
Georgetown University 1978 — 1982
BS in Romance Languages, Languages and Political Science
Dr Mr J C de Miranda Lyceum 1972 — 1978
HS, general
Bikram Yoga June 2006 - Present
British Airways June 1978 - December 2010
Skills
Aviation, Airlines, Customer Service, Teamwork, Customer Satisfaction, Aircraft Maintenance, Airports, Public Relations, Coaching, Training, Team Building, Program Management, Yoga, Commercial Aviation, Public Speaking, Process Improvement, Teaching, Aircraft, Business Analysis, Flights, Leadership, Sales, Strategic Planning, Hatha Yoga, Flight Planning, Flight Safety, Operations Management
Education
Yogic Physical Culture Academy 2013 — 2013
Hatha Yoga - Ghosh Lineage
Bikram Yoga College of India 2006 — 2006
Hatha Yoga
Fashion Institute of Technology 1976 — 1978
Associate of Arts and Sciences (AAS), Fashion Buying & Merchandising
Duke University
Therapeutic Yoga for Seniors
Servite convent/immaculate
Dental Practice 2006 - 2008
Faber Company 2004 - 2006
British Airways 2004 - 2006
Williams-Sonoma, Inc. 2003 - 2005
Dittmar Company 2001 - 2003
Best Western International 2001 - 2003
Skills
Social Media, Piano, Music, Event Planning, Teaching, Childcare, Cooking, Baking, Hospitality, Social Skills, Charity Work, Economics, Accounting, Food Science, Kitchenware
Education
George Mason University 2007 — 2009
Bachelor's degree, Music
George Mason University
Master's degree, Music
James Madison University
Biology
Notre Dame High School, West Haven, CT September 2002 - Present
JHS 210 1982 - 1984
British Airways 1980 - 1982
Skills
Educational Leadership
Education
Southern Connecticut State University 1991 — 1994
Education
Fordham University 1975 — 1979
BA, Communications/Spanish
Stella Maris High School 1971 — 1975
NJ Cloud Architects June 2014 - Present
A&T Brand Management, LLC October 2012 - Present
Lady CUFF May 2012 - Present
The Way IN December 2009 - October 2012
British Airways 2010 - 2011
British Airways August 2008 - January 2009
British Airways July 2007 - January 2009
British Airways July 2007 - August 2008
Franklin & Marshall College April 2004 - March 2006
Skills
Team Building, Business Planning, Networking, Public Speaking, Social Media, Strategic Planning, Event Planning, Marketing, Business Strategy, Public Relations, Social Media Marketing, Leadership, Leadership Development, Management, Recruiting, Brand Management, Microsoft Office, PowerPoint, Microsoft Excel, Research, Microsoft Word, Editing, Community Outreach
Education
University of Pennsylvania 2015 — 2016
Master’s Degree, Education Entrepreneurship
Franklin & Marshall College 2003 — 2007
BA, Africana Studies, Languages
東北大学 2005 — 2005
Japanese Language and Culture
Westtown School 1999 — 2003
Diploma
Lasallista Benevente de Bachier 2002 — 2002
Arik Air Ltd January 2010 - Present
RBH Financial Group October 2006 - January 2010
BABC Chicago 2001 - 2010
B2 Consulting Inc. September 2006 - December 2009
British Airways September 2001 - September 2006
British Airways September 1993 - September 2001
British Airways April 1990 - September 1993
British Airways September 1986 - March 1990
British Airways November 1983 - September 1986
British Airways April 1982 - November 1983
Skills
Commercial Aviation, Airports, Aviation, Flights, Airlines, Aircraft, Sales, IATA, Project Planning, Sabre, Sales Management, Civil Aviation, Budgets, Management, Airline Management, Amadeus, Flight Safety, Airworthiness, Tourism, Flight Planning, Strategy, Charter, Program Management, Team Building, Aviation Security, Marketing, Revenue Analysis, Airport Management, Aircraft Maintenance, Business Travel, Contract Negotiation, Travel Management, Operations Management, Pricing, Transportation, Aerospace, Ticketing, Business Aviation, Piloting, Yield Management, Online Travel, Aeronautics, Avionics, Travel Technology, Helicopters, Human Factors, Airline Ticketing, Freight, B2B
Education
Dowling College 1973 — 1975
BBA, Business Management
Suffolk County Community College 1971 — 1973
AAS, Business Administration
St.John the Baptist 1967 — 1971
Travel By Stephanie 2006 - Present
BCD Travel 2003 - 2006
British Airways 1999 - 2003
America Online 1997 - 1999
Education
Florida State College at Jacksonville 2002 — 2005
Looking for that one great employer that values people! March 2012 - Present
Adopting Emali 2013 - 2014
Starbucks Coffee 2006 - March 2012
Starbucks Coffee Company 2005 - March 2012
Starbucks Coffee Company 2005 - March 2012
British Airways 2004 - 2004
Western Wireless 2002 - 2002
Skills
Vendor Management, Documentation, Agile, Team Building, Operations Management, Software Documentation, Team Leadership, Project Management, Program Management, Customer Service, Leadership, Microsoft Office, Troubleshooting, Microsoft Excel
Education
Everett Community College 1997 — 1999
Associate in General Studies
Mariner High School 1973 — 1977
High School Diploma
British Airways July 2014 - Present
British Airways December 1994 - Present
Aer Lingus December 1990 - January 1995
Skills
Airlines, Airport Management, Airports, IATA, Flights, Commercial Aviation, Aviation, Customer Service, Aviation Security, Amadeus, Ticketing, Flight Planning, Aircraft, Airline Management, Civil Aviation, Customer Satisfaction, Transportation, Sabre, Flight Safety, Charter, Travel, Parenting, Customer Oriented, Employee Training, Customer Management, Fundraising
Education
Iona College 1989 — 1990
Business
Farmingdale State College 1988 — 1989
Business
Dowling College 1987 — 1988
Business
British Airways April 2009 - Present
British Airways 2001 - 2009
Skills
Loyalty Marketing, Competitive Analysis, Business Development, E-commerce, Airlines, Account Management, Leadership, Customer Experience, Pricing Strategy, Travel Management, Loyalty Programs, Strategy, Team Leadership, Customer Acquisition, Management, Strategic Partnerships, CRM, Business Travel, Digital Marketing, Direct Marketing, Marketing Strategy, Marketing Communications, Aviation, Integrated Marketing, Pricing, Business Strategy, Revenue Analysis, Contract Negotiation, Relationship Marketing, Marketing, Team Management, New Business Development, Sabre, Business Planning, Tourism, Airports, Brand Loyalty, Online Advertising, Marketing Management, Commercial Aviation, Email Marketing, Negotiation, Project Management, Strategic Planning
Education
Fordham University 1996 — 1998
MBA
University of Hartford 1985 — 1989
Bachelor of Business Administration (BBA)
HP Enterprise Services August 2010 - Present
HP and EDS 2001 - 2010
Sabre Holdings 1999 - 2001
US Airways 1995 - 1999
Amtrak 1992 - 1995
British Airways 1991 - 1992
Galileo International 1988 - 1991
British Airways 1984 - 1988
KPMG UK 1982 - 1984
Skills
BAL, TPF, Mainframe, Software Development, Business Analysis, Airlines, Operating Systems, Requirements Analysis, IBM Mainframe, Enterprise Architecture, Program Management, Software Project..., SOA
Education
University of Durham 1979 — 1982
Bachelor of Science (BSc), Physics
Harvard Business School Executive Education September 2012 - Present
DIRECTV August 2011 - March 2012
Starwood Hotels and Resorts Worldwide June 2004 - August 2011
American Express, SBI Group, British Airways October 2002 - June 2004
Scient, Inc. (SBI Group) October 2000 - September 2002
British Airways April 2000 - October 2000
British Airways April 1995 - April 2000
British Airways January 1994 - April 1995
British Airways March 1989 - December 1993
British Airways January 1988 - February 1989
Skills
Digital Marketing, Online Marketing, E-commerce, Online Advertising, SEM, Mobile Marketing, Social Media Marketing, Leadership, Strategic Planning, Interactive Marketing, Product Development, SEO, Vendor Management, Affiliate Marketing, International Marketing, Segmentation, Digital Strategy, Search Advertising, Organic Search, Integrated Marketing, Project Portfolio..., Team Leadership, Creative Direction, Online Branding, Hospitality Industry, Online Travel, New Media Strategy, Customer Experience, Strategic Leadership, Conversion Optimization, Marketing Strategy, Direct Marketing, Target Segmentation, Online Media Management, Relationship Marketing, Branding & Identity, Innovation, Behavioral Targeting, Agency Relations, New Media Marketing, Customer Retention, Executive Education, Email Marketing, Management, Marketing
Education
Thames Valley University 1992 — 1994
Post Graduate Diploma
Harvard Business School Executive Education
Omega World Travel August 2013 - Present
British Airways April 2012 - October 2013
British Airways October 2010 - April 2012
British Airways June 2006 - October 2010
Venus Swimwear November 2004 - June 2006
Skills
Airlines, Amadeus, Airports, Hotels, Customer Service, Aviation, Training, Ticketing, Sabre, GDS, Call Centers, Commercial Aviation, Airline Reservations, Operations Management, Budgets, Worldspan, Apollo GDS, International Rates, IATA, Fares, Airline Ticketing
Education
Florida State College at Jacksonville 2010 — 2012
Associate of Science (A.S.), Aviation/Airway Management and Operations
Florida State College at Jacksonville
Bachelor of Science (B.S.), Logistics, Materials, and Supply Chain Management
Sandalwood High School
T P August 1997 - Present
British Airways October 1995 - August 1997
ministry of planning Kuwait 1992 - 1995
Egyptair 1983 - 1992
Skills
PMP, Project Management, MS Project, Software Project..., SQL, Requirements Analysis, Vendor Management, SDLC, ITIL, Integration, IT Management, Enterprise Architecture, IT Strategy, IT Service Management
Education
Helwan University Cairo 1976 — 1980
Bs.c, commerce and business admintration
NY2O OwnerNY2OAugust 2012 - Present
British Airways 1999 - 2007
LAN Airlines February 1997 - January 1999
Skills
Retail, Key Account Development, Business Travel, FMCG, Sales, Strategic Planning, Profit, Key Account Management, Management, Consumer Products, Selling, Team Leadership, Product Development, New Business Development, Entrepreneurship, Social Media, Customer Service, Hospitality, Business Planning, P&L Management, Sponsorship, Marketing Strategy, Pricing, Strategy, Brand Development, Negotiation, Advertising, Budgets, Operations Management, Customer Insight, Account Management, Online Marketing, Event Management, Business Strategy, Marketing Communications, Tourism, Digital Marketing, Marketing, Sales Management, Business Development, Forecasting, Coaching, Cross-functional Team..., Hotels, Public Relations, Contract Negotiation, Team Building, Change Management, Customer Satisfaction, Market Planning
Education
Harvard Business School Executive Education 2009 — 2010
Hofstra University 1993 — 1997
Bachelor of Science (BS), International Business
South Shore 1989 — 1993
British Airways October 2014 - Present
British Airways November 1998 - May 2015
Education
Hartwick College 1990 — 1995
Bachelor of Arts (B.A.), Anthropology
British Airways 1983 - Present
Skills
Travel Management, Airlines, Business Travel, Tourism, Airports, Amadeus, Revenue Analysis, Aircraft, Aviation, Leisure Travel, Travel Technology, Sales, Account Management, Commercial Aviation, Flights, Sabre, Event Management, Ticketing, International Sales, Contract Negotiation, Pricing, Online Travel, Negotiation, Management, Hotels, New Business Development
Education
Eastern Illinois University 1979 — 1983
Revenu Québec September 2011 - Present
RRQ March 2000 - September 2011
Swissair September 1993 - August 1995
DHL Africa April 1993 - November 1993
British Airways February 1987 - April 1993
Skills
Microsoft Office, Anglais, Français, Microsoft Excel, Management, Microsoft Word, Planification de projets, PowerPoint, Analyse de données, Leadership
Education
Université de Montréal - HEC Montréal 2004 — 2009
Bachelor of management, Management, Administration, TI
FedEx Express June 2015 - Present
FlightStar Aircraft Services January 2014 - June 2015
Al-Ain International Aviation Academy January 2010 - January 2014
ALSALAM AVIATION October 2006 - January 2010
TIMCO October 2003 - September 2006
British Airways 1998 - 2000
McDonnell Douglas 1986 - 1990
Skills
Aviation, Aircraft, Flights, Aerospace, Aeronautics, Aircraft Maintenance, Airframe, Airworthiness, Program Management, Airlines, Air Force, Inspection, Systems Engineering, Flight Safety, Engineering, Piloting, Airports, Quality Assurance, Earned Value Management, Helicopters, Quality Auditing, Modifications, Overhaul, Civil Aviation, Aircraft Leasing, Composites, Maintenance Management, Continuous Improvement, Six Sigma, Operations Management, Business Aviation, Security Clearance, Safety Management..., Flight Test, Aerodynamics, Human Factors, Quality Management, DoD, Project Planning, Process Improvement, Commercial Aviation, Aircraft Design, Lean Manufacturing, Radar, Electronic Warfare, Line Maintenance, Maintenance & Repair, Avionics, EASA, Aircraft Systems
Education
Southwestern University 1988 — 1990
M.S., Airport & Airlines Managment
Embry-Riddle Aeronautical University 1983 — 1988
BA, Aircraft Maintenance Technology
Walgreens October 2012 - Present
Florida Retail Federation October 2003 - October 2012
British Airways 1997 - 2001
Department of Business and Profession Regulation 1993 - 1995
Skills
Legislative Relations, Public Policy, State Government, Political Campaigns, Public Relations, Politics, Government, Speech Writing, Grassroots Organizing, Legislation, Lobbying, Policy
Education
Florida State University 1990 — 1993
BS, Sociology, French
British Airways November 1967 - January 2000
Skills
Marketing Communications, Microsoft Office, Tourism, Training, Event Management, Event Planning, Negotiation, Public Relations, Social Media, Strategic Planning
Education
Fordham University 1981 — 1987
BA, economics, Business Management
Bank of America/Merrill Lynch August 2001 - Present
Berkery, Noyes & Co., LLC 1998 - 1999
British Airways 1997 - 1998
Saatchi & Saatchi 1994 - 1996
Education
Emory University - Goizueta Business School 1999 — 2001
St. Lawrence University 1990 — 1993
British Airways June 2012 - Present
British Airways April 2010 - June 2012
British Airways April 2009 - April 2010
British Airways August 2006 - April 2009
British Airways October 2004 - August 2006
British Airways May 2002 - October 2004
Education
Florida Community College at Jacksonville
Northern Virginia Community College
Radcliffe Institute for Advanced Study at Harvard University January 2013 - Present
Harvard University June 2010 - January 2013
Harvard Law School October 2007 - August 2009
Harvard University June 2005 - October 2007
Harvard University October 2004 - June 2005
British Airways August 1997 - March 2003
Boston College April 1992 - November 1999
Boston College November 1990 - April 1992
Education
Harvard University
Bachelor’s Degree, Psychology
Availity March 2012 - Present
Alluvion Staffing July 2006 - July 2010
British Airways March 2006 - July 2006
Skills
Recruiting, Applicant Tracking..., Interviews, Human Resources, Sourcing, Spanish, Management, Temporary Placement, New Hire Orientations, Outlook, Job Fairs, CRM, Onboarding, Internet Recruiting, Conversational Spanish, HRIS, ADP HRB, RedCarpet, Silkroad, Background Checks, Talent Acquisition
Education
Florida State University 2002 — 2005
Bachelor's, International Affairs
Genesee & Wyoming Inc. July 2014 - Present
British Airways April 2007 - November 2013
Sawgrass Marriott March 2003 - March 2007
Evergreen Sales and Marketing January 2002 - January 2003
Skills
Airlines, Customer Service, Ticketing, Team Leadership, Management, Negotiation, Creative Problem Solving, Pay Close Attention to..., Call Centers, Program Management, Change Management, Pricing, Team Management, Operations Management, Testing, Customer Satisfaction, Time Management, Aviation, Training
Education
Florida State College at Jacksonville 2013 — 2015
Information technology analysis, Information Technology
Florida State College of Jacksonville 2013 — 2015
Associate of Science (A.S.) IT (anticipated-2015), Computer Science
Floria State College of Jacksonville 2013 — 2014
Technical Certificate, Information Technology Support Specialist, 3.83
IBM July 2000 - Present
British Airways 1995 - 2000
Skills
PMP, IT Service Management, Service Delivery, Global Delivery, PMO, Project Delivery, Certified Project..., Infrastructure, Transition Management, Project Management, Enterprise Architecture, IT Outsourcing, IT Strategy, ITIL, Outsourcing, Project Portfolio..., Resource Management, SDLC, Solution Architecture
Education
Polytechnic University 2003 — 2005
Master of Science, Telecommunications and Information Management
Dowling College 1990 — 1994
Bachelor of Science, Aeronautics and Management
Modis, Inc. July 2013 - Present
AIG Global Services December 2004 - May 2013
Citigroup March 1995 - October 2004
British Airways 1993 - 1994
Skills
IP, WAN, Infrastructure..., VoIP, Avaya, Unified Communications, SIP, Technical Documentation, Document Review, Project Planning, Financial Analysis, Automotive Repair, Sailing, Contact Centers, Vendor Management, Cisco Technologies, Telecommunications, Software Documentation, Data Center, Video Conferencing, Project Management, Governance, MS Project, Project Engineering, Archaeology, Automotive Restoration, Bicycle Repair, Virtual Networks, Radio Producing, Radio Broadcasting, Purchase Orders, Process Optimization, Firewalls, Customer Insight, Network Architecture, CRM, IT Strategy, IT Management, ITIL
Education
Fairleigh Dickinson University 1988 — 1993
MBA, Finance, 3.75
Drew University 1978 — 1979
Bachelor of Arts (B.A.), Anthropology/Archaeology, 3.5
Pace University 1975 — 1977
English, Economics, 3.7
Lehigh University 1972 — 1974
Engineering/Economics
JLL November 2010 - January 2014
What A Refund Inc. January 2004 - May 2011
British Airways January 1985 - June 2003
Skills
Bookkeeping, Tax Preparation, Microsoft Excel, Accounting, Microsoft Word, Budgets, Microsoft Office, Financial Analysis, Financial Reporting, Customer Service, Research, QuickBooks, Yardi Property..., MRI Software
Education
Florida Atlantic University 2008 — 2010
Certified Financial Planner, Wealth Management
Bernard M Baruch College, NY 1984 — 1988
Bachelor of Business Administration (BBA), Accounting
NGA HR October 2012 - Present
ADT July 2010 - December 2011
British Airways 2002 - 2009
Skills
Performance Management, Customer Retention, Customer Service, Team Building, Recruiting, Call Center, Team Leadership, Coaching, Management, Health Benefits..., Retirement Benefits, Life Insurance, HR Policies, SAP HR, HRO, HRIS
Education
Keller Graduate School of Management of DeVry University
Graduate Certificate, Human Resource Management
Georgia State University
Bachelor of Arts, French/International Business
Paris Chamber of Commerce Certificate in French/English Translation
British Airways October 1999 - Present
Education
Hofstra University 1991 — 1995
MBA, Accounting
SUNY at Stony Brook
BA, French Studies
American Airlines December 2010 - Present
UPS March 2008 - December 2010
American Airlines June 2002 - March 2008
British Airways November 1978 - March 2002
Skills
Aviation, Airlines, Aircraft Maintenance, Aviation Security, Airports, Flights, Airworthiness, Commercial Aviation, Operations Management, Civil Aviation, Maintenance & Repair, Aircraft, Flight Safety
Education
Embry-Riddle Aeronautical University 1998 — 2004
BS, Professional Aeronautics
Aviation High School NYC 1972 — 1976
Regents Scholarship, Airframe Mechanics and Aircraft Maintenance Technology/Technician
British Airways Customer ServiceBritish Airways1979 - 1999
Hewlett High School, New York September 1970 - June 1972
Education
Dover High School, Dover, Delaware
Duquesne University
Bachelor of Science, Secondary Education/History
US LOGISTICS/US EXPRESS January 2000 - Present
British Airways March 1973 - March 1993
Skills
Logistics, Freight, Air Freight, Ocean, Transportation, Freight Forwarding, 3PL, LTL, Transportation..., Supply Chain, International Trade, Warehousing, Logistics Management, Supply Chain Management, Operations Management, Customs Regulations, Shipping, Supply Chain..., Export, Import, Container, Ocean Freight, Forwarding, International Business, International Sales, International Shipping, Operations Mangement, INternational Busimess, International Logistics
Education
Golden West College 1982 — 1984
associate, Sales Marketing
Leith Nautical college 1953 — 1954
Jeunesse Global April 2014 - Present
Main Line Health 2013 - 2014
Hahnemann University Hospital 2012 - 2013
WorkSite Health Inc 2011 - 2012
Williams Sonoma 2011 - 2012
British Airways 2011 - 2012
Lentz Cantor & Massey 2007 - 2008
Self employed and pro bono 1986 - 2006
Clifford Chance Law Firm 1978 - 1986
CMS Cameron McKenna Law Firm 1976 - 1978
Skills
Nursing, Critical Care, BLS, ACLS, Patient Safety, Acute Care, Hospitals, Inpatient, Healthcare, Nursing Education, Surgery
Education
Eastern University 2009 — 2011
BSN, Nursing, Magna cum Laude
University College of Wales UK 1972 — 1975
Bachelor of Laws (LLB), Law, Honors
British Airways March 2011 - Present
British Airways 1998 - 2011
British Airways 1994 - 1998
British Airways 1992 - 1994
Pemberton Hotels 1990 - 1992
Education
The George Washington University - School of Business 1989 — 1990
MBA, Human Resource Management
Embry-Riddle Aeronautical University 1983 — 1986
BSc, Aviation Management
Trinity Lutheran School July 2013 - Present
Lutheran School Association June 2012 - Present
Private School July 2009 - July 2013
British Airways August 1995 - April 2002
British Airways August 1990 - August 1995
Skills
Budgeting, Data Analysis, Budgets, Teaching, Staff Development, Educational Leadership, Curriculum Development, Strategic Planning, Program Management, Training, Leadership, Curriculum Design, Management, Public Speaking
Education
Queens College 2000 — 2003
MSED, Education - mathematics
Hofstra University 1985 — 1990
BBA, Finance
British Airways 1995 - Present
British Airways 1989 - 1995
French Government Tourist Office 1988 - 1989
Skills
Airlines, Amadeus, Travel Management, Sabre, Business Travel, Airports, Aviation, Commercial Aviation, Tourism, Revenue Analysis, Ticketing, Pricing, Flights, Account Management, Online Travel, Leisure Travel, Operations Management, Hotels, Incentive Travel, IATA, Leisure, Aircraft Maintenance, Competitive Analysis, Customer Satisfaction, Civil Aviation, Airline Management, Aircraft, Galileo, Customer Experience, Hospitality, Aerospace, Cruises, Tour Operators, Pricing Strategy, Loyalty Programs, E-commerce, Negotiation, Travel Technology, Airport Management, Call Centers, Yield Management, Team Management, Contract Negotiation
Education
HEC Montréal 1992 — 1998
MBA, Business Administration
University of Paris I: Panthéon-Sorbonne 1985 — 1987
Maitrise, Tourism
Université Paris X Nanterre 1982 — 1987
Maitrise, English Studies
British Airways June 2000 - Present
Skills
Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
Gaston College
Business Administration and Management, General
Arabic for us April 2006 - Present
British Airways October 2010 - September 2012
PwC March 2005 - August 2006
Skills
Editing, E-Learning, Coaching, Team Building, Customer Service, Language Teaching
Education
The American University in Cairo 2009 — 2009
Certificate, Teaching Arabic as a Foriegn Languge
Helwan University Cairo 2001 — 2005
Bachelor's degree, Business Administration and Management, General
Cargo Airport Services LLC, USA April 2012 - Present
British Airways March 1999 - April 2012
American Airlines February 1972 - February 1999
Skills
Airlines, Airports
Education
University of North Texas 1980 — 1984
Bachelor of Science (BS), Accounting
Fordham University
NEFCU February 2007 - Present
Honey Baked Ham of the East August 2005 - March 2006
British Airways September 1969 - December 1999
Skills
English, Outlook, Public Speaking, Microsoft Excel, Microsoft Word, Networking, Credit Unions, financial literacy..., Team Building, Team Leadership
Education
Hofstra University 1965 — 1969
Bachelor of Arts (B.A.), Speech & Drama
AAA Auto Club South March 2011 - Present
British Airways June 1978 - March 2010
Education
Florida International University 1972 — 1973
Bachelor of Science (B.A.), Hospitality Management, 4.0
University of Miami 1972 — 1973
Bachelor of Arts (B.A.), French Language and Literature, 3.8
The Global Emerging Markets Group (GEM) January 2014 - Present
Vibrant Media March 2013 - January 2014
Franklin & Marshall Student Managed Investment Portfolio August 2011 - May 2012
Equivest Asset Management July 2011 - September 2011
Enbee Stores December 2010 - January 2011
British Airways July 2010 - September 2010
Skills
Marketing Strategy, Social Media Marketing, PowerPoint, New Business Development, CRM, Competitive Analysis, Microsoft Word, Adobe Creative Suite, Market Research, Equity Research, Spanish, Gujarati, Consumer Behaviour, Bloomberg Terminal, Microsoft Office, Financial Analysis, RFP Generation, Google Analytics, Microsoft CRM, DART for Publishers, Microsoft Atlas
Education
HBX Harvard Business School 2015 — 2015
Core: Credential of Readiness
Franklin & Marshall College 2008 — 2012
Bachelor of Arts (BA), Economics
University of Westminster 2010 — 2011
Bachelor of Arts (B.A.), Economics
Harare International School 2001 — 2008
International Baccalaureate (IB)
Cooper Aerobics January 2013 - June 2015
McKinney Lacrosse January 2012 - June 2015
Southwest Airlines February 2015 - April 2015
Southwest Airlines March 2014 - February 2015
Aerotek - AirTran Airways May 2013 - March 2014
British Airways October 2012 - May 2013
Servisair March 2012 - October 2012
Embry-Riddle Aeronautical UniversityDaytona August 2011 - December 2011
College of Engineering August 2010 - December 2011
Skills
Aviation, Airlines, Microsoft Office, Aircraft, Customer Service, Microsoft Excel, Project Management, Flights, Strategic Planning, Microsoft Word, Airports, Negotiation, PowerPoint, Aerospace, Change Management, English, Budgets, Project Planning, Process Improvement, Team Building
Education
Embry-Riddle Aeronautical University 2009 — 2011
Bachelor of Science, Aeronautics
Embry-Riddle Aeronautical University 2009 — 2011
Bachelor of Science, Aeronautics
Lufthansa May 2008 - January 2012
Washington State University September 2010 - January 2011
British Airways October 2005 - August 2010
Skills
Ticketing, Airlines, Amadeus, IATA, Conflict Resolution, Project Management, Team Leadership, Communication, Leadership, Customer Service, Problem Solving, Youth Mentoring, Public Speaking, Teamwork
Education
Highline Community College
Sammamish High School
Washington State University
Bachelor's degree, Political Science and Government
FIS March 2007 - Present
Spherion May 2000 - February 2007
British Airways January 1997 - May 2000
IBM December 1989 - January 1997
Schlumberger 1985 - 1988
Skills
PMO, Vendor Management, Resource Management, PMP, IT Strategy, Project Management, Program Management, Outsourcing, SDLC, Business Analysis
Education
Henley Management College 1991 — 1993
Master of Business Administration (MBA), International Business
Imperial College London 1989 — 1990
Master's degree, Mechanical Engineering
University of Lagos 1979 — 1984
Bachelor's degree, Mechanical Engineering, First Class
Federal Government College, Warri
SLS Home Health Care April 2014 - Present
Flexicrew Staffing March 2015 - May 2015
ING June 2012 - May 2013
British Airways August 2002 - July 2010
Education
Florida State College at Jacksonville 2010 — 2012
Childcare
Jones Medical College 1985 — 1986
diploma and certificate, nursing assistant, 3.2
William M. Raines High School 1979 — 1982
diploma, High School/Secondary Diplomas and Certificates, 3.5
British Airways March 2011 - Present
Education
Ecole polytechnique fédérale de Lausanne 1993 — 1996
Doctor of Law (J.D.)
Ecole supérieure de Gestion
BCD TRAVEL JACKSONVILLE, FL March 2014 - Present
British Airways February 2005 - March 2014
Skills
Amadeus, Airlines, Call Centers, Ticketing, Customer Experience, Customer Satisfaction, Travel Management, Flights, Commercial Aviation, Customer Service, Sales, Outsourcing
Education
Florida Technical College 2000 — 2002
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
British Airways
Skills
Airlines, Flights, Aviation, Airports, Commercial Aviation, Customer Service
Education
Florida State College at Jacksonville
Southeastern College March 2015 - Present
British Airways March 2006 - December 2013
Keiser University 2005 - 2007
Skills
training and educating, Presentations, Intercultural Relations, Conflict Resolution, Time Management, Intercultural..., Academic Advising, Motivation, Public Speaking, Communication
Education
Eastern Michigan University 2000 — 2002
Master of Arts (M.A.), Communication, General
Eastern Michigan University
Bachelor of Science Degree, Communication/Theater Arts and Education
British Airways September 2010 - Present
British Airways September 2001 - September 2010
British Airways October 1997 - September 2001
British Airways November 1994 - October 1997
Grumman Aerospace April 1985 - November 1994
Skills
Aviation, Commercial Aviation, Airworthiness, Operations Management, Airports, Airlines, Aircraft, Flights, Flight Safety, Civil Aviation, Aircraft Maintenance, Flight Planning
Education
Dowling College 1982 — 1985
Bachelor of Applied Science (BASc), Aerospace Technology
Farmingdale State University of New York 1980 — 1982
Associate of Science (AS), Aerospace Technology