Cingular/AT&T Company
Industry: Mobile telecommunication company
DescriptionAT&T Mobility LLC, also known as AT&T Wireless, marketed as simply AT&T, is a wholly owned subsidiary of AT&T Inc. that provides wireless services to 138.8 million subscribers in the United States including Puerto Rico and the U.S. Virgin Islands. Customer service: 1 (800) 331-0500 Delivery tracking: 1 (877) 782-8870 Headquarters: Atlanta, GA Number of employees: 75,000 (2015) Parent organizations: AT&T, AT&T Communications Subsidiaries: AT&T Mexico, Alltel, Leap Wireless,
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Cingular/AT&T Employees
JoshCanHelp.com January 2008 - Present
The Business Ferret, LLC December 2010 - Present
10up May 2013 - April 2014
ShinShinChez LLC June 2011 - May 2013
Social Media Today, LLC July 2009 - June 2011
Education Systems September 2007 - July 2009
Kelly Services for Johnson & Johnson Pharma September 2005 - September 2007
Cingular/AT&T July 2004 - July 2005
Cingular/AT&T July 2002 - June 2004
Cingular/AT&T July 1999 - June 2002
Skills
SEO, WordPress, Web Design, CSS, Blogging, Email Marketing, Web Development, JavaScript, PHP, HTML, Web Analytics, HTML 5, Marketing, E-commerce, Digital Marketing, jQuery, User Experience, Node.js, User Interface Design, Web Applications, MySQL, Drupal, User Interface, JSON, Front-end, Software Development, REST, HTML5
Education
Code Fellows 2014 — 2014
Full Stack JavaScript Development Accelerator, Web Engineering
San Diego State University-California State University 2006 — 2008
BS, Chemistry
Bellevue College 2001 — 2005
AS, Chemistry
Self-Directed Consulting January 2012 - January 2015
COUNTRY ® Financial/Cotton States Insurance July 2007 - August 2010
Cingular/AT&T August 2006 - February 2007
DENDRITE INTNL July 2004 - August 2006
Skills
Siebel, Outstanding Customer..., CRM software, SharePoint, MS Office Suite, LAN, WAN, Mobile, Remote Access, Software Installation, Security, Permissions, Problem Solving, Special Projects, Installations, Spyware, MS-DOS, Access, PKI, Active Directory, People Skills, Oracle 9i, Windows Server, Lawson General Ledger, ERP, Salesforce.com, PeopleSoft, VPN, Server Administration, Blackberry Enterprise..., LANDesk, Epic Systems, SSL, Citrix, QTP, SQL, System Testing, Technical Support, XP, Databases, SDLC, Testing, Requirements Analysis, Integration, User Acceptance Testing, Process Improvement, Information Technology, Cloud Computing, Windows, XML
Education
University of Massachusetts at Lowell 2003 — 2005
Bachelor's Degree, Information Technology
Northern Essex Community College 1995 — 1999
Associates Degree, Paralegal Studies
Philpott Motors September 2012 - Present
Triumph Church - Nederland, Texas August 2012 - Present
Evangelist, Motivational Speaker May 2012 - Present
Today's Christian Television (TCT) April 2012 - Present
Columnist October 2011 - Present
Legacy Church July 2009 - July 2012
First Assembly of God January 2007 - June 2009
Colmesneil Independent School District August 2007 - May 2009
Teen Challenge of Texas August 2004 - January 2007
Cingular/AT&T February 2002 - July 2004
Education
Accelerated Christian Education 2009 — 2012
Certified, Administration
Global Network of Christian Ministries 2009 — 2010
Bachelors/Ordination, Pastor Theology
Global University 2002 — 2004
Licensed Pastor, Pastoral Studies
Lee College 1989 — 1991
Associates, Mass Communications-Journalism, Radio, TV, Film
Hamshire-Fannett High School 1982 — 1986
Graduated, General Studies
Comcast March 2014 - Present
eXp Realty December 2013 - Present
Comcast August 2006 - March 2014
Cingular/AT&T December 2005 - August 2006
Knowledge Networks November 2005 - June 2006
Nell's Cleaning Service April 2003 - January 2005
Skills
Telecommunications, Leadership, Team Leadership, Customer Service, Strategic Planning, Microsoft Office, Microsoft Word, Sales, Customer Satisfaction, Customer Support, Project Planning, Call Center, Teamwork, Customer Experience, Motivation, Team Management, Customer Retention, Customer Oriented, Team-oriented, Account Management, Advertising, Broadband, CRM, Cable Television, Call Centers, Cross-functional Team..., Data Analysis, Direct Sales, Forecasting, IPTV, Managed Services, Management, Marketing, Marketing Strategy, Networking, Process Improvement, Product Management, Sales Management, Sales Operations, Salesforce.com, Software Documentation, Solution Selling, Strategic Partnerships, T1, Team Building, Telephony, Training, Troubleshooting, VOD, Vendor Management
Education
Bloomfield College
Union High School
InComm December 2014 - Present
McKesson November 2007 - Present
Cingular\AT&T August 2007 - December 2007
Graphic Packaging International October 2006 - July 2007
Georgia Technology Authority June 2005 - November 2006
Nextel Communication\EDS Corp June 2000 - June 2005
Skills
Network Design..., Analysis, Networking, Active Directory, VPN, Cisco Technologies, Firewalls, Network Design, Servers, DNS, Network Administration, Juniper, System Deployment, Troubleshooting, Routers, Cisco Routers, Switches, WAN, Juniper Technologies
Education
Northeastern University
DeKalb County Government November 2004 - Present
SouthernLINC Wireless 2004 - 2004
Cingular/AT&T December 1998 - December 2003
Skills
Project Management, Human Resources, Organization Skills, Event Planning, Problem Solving, Critical Thinking, Leadership, Management, Training, Employee Relations, Employee Recognition, Research, Staffing Coordination, Interpersonal..., Interpersonal Skills, Strategic Planning, Rewards Programs, Event Management, Team Building, Customer Service, Customer Service..., Project Planning, Coaching, Mentoring, Marketing, Public Speaking, Telecommunications, Customer Experience, Time Management, Office Management, Microsoft Office, Government, Policy, Sales, Wireless
Education
The University of Georgia 2015 — 2015
Human Resources Certificate
Georgia Institute of Technology 2014 — 2014
Project Management Certificate
University of North Carolina at Chapel Hill 1994 — 1998
BA, English
Radiant Systems June 2007 - July 2008
Cingular Wireless June 2003 - January 2007
Convergys 2005 - 2007
AT&T Mobility 2003 - 2007
Cingular/AT&T 2002 - 2005
Northern Trust Retirement Consulting 2001 - 2003
National Market Share/Campaign-Tel, Ltd. 1997 - 1999
MultiMedia, Inc. 1992 - 1993
Skills
Software Development, C++, Web Development, Windows, Embedded Systems, Networking, User Experience, SDLC, Business Analysis, Integration, Agile Methodologies, Visual C++
Education
Ithaca College 1989 — 1990
None, Exploratory Major
The Forman School 1987 — 1989
HS, Liberal Arts
The Harvey School 1984 — 1987
HS, Liberal Arts
Yorktown Heights
Charter Communications April 2015 - Present
Shelter Insurance Companies May 2013 - April 2015
Verizon Wireless November 2010 - May 2013
T-Mobile November 2008 - July 2010
Cellular Sales November 2007 - November 2008
cingular/AT&T November 2003 - July 2007
Skills
Direct Sales, Telecommunications, Account Management, Sales Process, Wireless, Cold Calling, Customer Retention, Sales Management, Sales, B2B, Selling, Call Center, Customer Experience, Mobile Devices, Sales Presentations, Customer Service, New Business Development, Managed Services, Retail, Negotiation, Team Leadership, Marketing, Cellular Communications, Business Development, Product Management, Key Account Management, Team Building, Product Marketing, Marketing Strategy, Mobile Technology, M2M, Management, Mobile Communications, Retail Sales, Insurance, Customer Satisfaction, Training, Leadership, Solution Selling, Merchandising, Program Management, Sales Operations, Human Resources, Life Insurance, Commercial Insurance, General Insurance, Property & Casualty..., Umbrella Insurance, Call Centers
Education
Kaplan University 2013 — 2013
Insurance, Property and Casualty, Life and Health Insurance
Tusculum College 2007 — 2010
Bachelor of Business Administration (B.B.A.), Human Resources Development
Walters State Community College 2003 — 2005
business, Real estate and Business Administration and Management, General
Jet Hot - High Performance Coatings January 2015 - Present
Aflac July 2013 - October 2014
American Express November 2009 - July 2011
AT&T Mobility October 2005 - October 2009
Cingular/AT&T June 2005 - October 2005
Cingular/AT&T August 2001 - June 2005
America West Airlines March 1997 - January 2000
Skills
Cards, Customer Experience, Customer Satisfaction, Credit Cards, Customer Relations, Customer Service, B2B, Credit, Call Center, Customer Retention, Customer Loyalty, Customer Acquisition, Customer Engagement, Payments, Telephone Skills, Hiring, Team Leadership, Call Centers, Time Management, Workforce Management, Management, Relationship Management, Analysis, Leadership, Business Analysis, Brand Loyalty, Process Improvement, Risk Management
Education
Colorado Technical University 2014 — 2017
Doctor of Management, Homeland Security, 4.0
Colorado Technical University 2013 — 2014
Masters of Science Business Management, Homeland Security, 3.97
Colorado Technical University 2009 — 2013
Bachelors of Science Financial Forensics, Auditing, 3.62
Phillips Junior College 1991 — 1992
Accounting, 3.87
Dell Secureworks August 2012 - Present
Hewlett-Packard September 2010 - August 2012
ADP, Alpharetta (Atlanta), GA February 2010 - September 2010
Cox Communications March 2009 - February 2010
AutoTrader.com March 2008 - February 2009
Cingular/AT&T November 2006 - November 2007
Premiere Global Services April 2005 - January 2006
various clients 2000 - 2003
Various projects 1992 - 1999
Skills
SOA, JMS, Java Enterprise Edition, EJB, Web Services, Java, JSF, JBoss Seam, WebSphere MQ, Agile Methodologies, XML, Hibernate, JSP, JBoss Application Server, Spring
Education
Texas A&M University 1988 — 1992
Ph.D (Candidacy), Computer Science
Indian Institute of Technology, Delhi 1985 — 1987
M.Tech, Computer Science
Indian Institute of Technology, Delhi 1980 — 1985
B.Tech, Textile Engineering/Technology
AT&T June 2015 - Present
AT&T January 2014 - June 2015
AT&T January 2008 - December 2013
Cingular/AT&T April 2003 - December 2007
AT&T Wireless (Fixed Wireless) 1996 - 2002
Skills
Six Sigma, Leadership, Enterprise Software, Start-ups, Quality Management, Metrics, Process Management, Program Management, Vendor Management, PMP, Telecommunications, Cross-functional Team..., SDLC, Software Quality..., Wireless, PMO, Business Process..., Process Improvement, Integration, Project Portfolio..., Training, Software Project..., Business Process, Requirements Analysis, Business Analysis, IT Strategy, IT Management, Agile Project Management, Agile Methodologies
Education
Cornell University 1986 — 1988
Masters of Engineering, Operations Research/Industrial Engineering
Wells College 1982 — 1986
BA, Math/Econ
PC Wireless Direct Inc./Stonebridge Search January 2007 - Present
Cingular 1999 - 2007
Cingular September 2003 - July 2006
Cingular/AT&T June 1998 - July 2006
AT&T Wireless 1998 - 2005
AT&T Wireless 1998 - September 2003
Education
Charter Oak State College 1996 — 2000
Pennsylvania State University 1986 — 1991
B.S.
LexisNexis September 2014 - Present
RelayHealth November 2013 - July 2014
SunTrust Bank July 2010 - November 2013
Cox Communications June 2008 - December 2009
Cingular/AT&T March 2007 - March 2008
Coca-Cola Enterprises October 2006 - March 2007
Skills
Quality Center, Requirements Analysis, Testing, Databases, Oracle, Test Planning, SQL, Microsoft SQL Server, Microsoft Excel, Quality Assurance, Data Warehousing, DB2, Integration, Agile Methodologies, MySQL, XML, Web Services, Scrum, Soap UI, Hadoop, Business Intelligence, Unix, HP Quality Center
Education
Georgia Southern University - College of Business Administration 1995 — 1999
Bachelor's of Business Administration, Computer Information Systems
AT&T September 2006 - Present
Cingular/AT&T December 1997 - September 2006
MCI Corporation January 1992 - May 1997
Skills
Telecommunications, Wireless, LTE, Testing, Software Quality..., CDMA, GSM, Quality Management, Management, Call Centers, Program Management, Coaching, Mobile Devices, Sales, Cellular Communications, Vendor Management, 4G, Customer Experience, 3G, IP, Ethernet, T1, International Business, Customer Service, Quality Assurance, Broadband, Team Leadership, Public Speaking, WiMAX, DSL, Computer Network..., RF
Education
Southeastern University 1987 — 1989
Master of Business Administration (MBA)
Marshall University 1985 — 1987
Telcom Innovations Group May 2014 - Present
US Cellular August 2005 - May 2013
Cingular/AT&T February 2004 - July 2005
MCI/WorldCom 1989 - 2002
Skills
Telecommunications, Sales Process, Wireless, Mobile Devices, Account Management, Sales Management, M2M, New Business Development, Direct Sales, Solution Selling, Cellular Communications, B2B, Cross-functional Team..., Business Development, Team Leadership, Team Building, Sales Operations, Retail, Leadership, 4G, Sales, Strategy, Customer Satisfaction, Customer Experience, Customer Retention, Networking, Mobile Technology, Mobile Communications, CDMA, Cold Calling, Selling, Sales Presentations, IT Service Management, Disaster Recovery, IT Strategy, Business Continuity, VoIP, Building Relationships, Strategic Partnerships, Indirect Channel Sales, Training, Wireless Broadband, Managed Services, Call Centers, Product Management, Product Marketing, Salesforce.com, Unified Communications, Vendor Management, Go-to-market Strategy
Education
Triton College
Dallas Horizon Home Health Agency, LLC Operations ManagerTexas Real Estate Solutions, LLC2005 - 2008
Cingular/AT&T 2002 - 2005
Skills
Marketing, Business...
Education
Northwood University-Texas
Bachelor of Business Administration (BBA), Cum laude
AT&T May 2008 - Present
Cingular/AT&T January 2003 - May 2008
MobileBriefs 2001 - 2003
Rapid Link 1998 - 2001
RUS of Atlanta January 1997 - June 1998
Rich's (now Macy's Dept. Store) June 1994 - June 1997
Skills
Media Relations, Public Relations, Community Relations, Press Releases, Crisis Communications, Corporate Communications, Strategic Communications, Event Management, Industry Analyst..., Storytelling, Messaging, Internal Communications, Integrated Marketing, Speech Writing, Community Development, Leadership, Marketing, Broadcast, Management, Television, Start-ups, Content Strategy, Crisis Management, Trade Shows, Thought Leadership, Communication Training, Reputation Management, Social Media, Communications Planning, Content Development, Content Management, Strategic Partnerships, Public Affairs, Brand Awareness, Copywriting, Digital Media, New Media
Education
University of North Carolina at Greensboro 1990 — 1994
BS, Textile products marketing
Elbit Systems of America December 2003 - Present
Jewelry Madness June 2002 - December 2002
Cingular/AT&T May 2001 - May 2002
The CIT Group d/b/a Technology Rentals & Services November 1996 - October 2000
ARCO Oil and Gas Company February 1980 - November 1993
Skills
Materials Management, MRP, Procurement, Strategic Sourcing, Purchasing, Supply Management, Supplier Development, Supply Chain, Supply Chain Management, Lean Manufacturing, Pricing, Aerospace, Negotiation, Continuous Improvement, Supplier Quality, Six Sigma, Logistics, Manufacturing, Cross-functional Team..., Contract Negotiation, Sourcing, Contract Management, ISO, Inventory Management, Process Improvement
Education
LeTourneau University 1986 — 1993
BS, Business
Charter Communications June 2010 - Present
Premera Blue Cross July 2006 - April 2010
Cingular/AT&T October 2003 - July 2006
Aflac April 2001 - October 2003
GTE/Verizon January 1997 - April 2001
Skills
Customer Experience, Customer Retention, Call Center, Customer Satisfaction, Telecommunications, Workforce Management, Process Improvement, Performance Management, Team Building, Customer Service, Vendor Management, VoIP, Team Leadership, Direct Sales, Contact Centers, Broadband, Sales, Coaching, Hiring, LEAN Certified, Call Centers, Insurance
Education
University of Phoenix 1999 — 2008
Business/Corporate Communications
Pace University 1999 — 1999
Business/Corporate Communications
International Air and Hospitality Academy 1989 — 1989
Diploma, Airline Management, 4.0
University of Oregon 1988 — 1989
Business, Management, Marketing, and Related Support Services, A
Big Bend Community College 1987 — 1988
Business Administration, Management and Operations
Thomas Jefferson High School 1982 — 1985
High School Diploma
McKesson March 2009 - Present
Cingular/AT&T November 2008 - November 2009
IHG 2003 - 2006
Skills
AIX, HP-UX, Virtualization, Perl, Solaris, Unix Shell Scripting, VMware, SAN, Unix, Red Hat Linux, Linux System..., Ubuntu, VMware Server, Quest Authentication..., VMware Fusion, Bash, Web Design, HTML, PHP, LAMP administration, WordPress, MediaWiki, Graphic Design, Awesomeness, Coffee Roasting, Gardening, Permaculture, Horticulture, Fine Woodworking
Education
Georgia Tech 1992 — 1994
incomplete Dual Degree, Electrical and Electronics Engineering
North Georgia College and State University 1989 — 1992
Bachelor of Science (BS), Physics, Dual Degree program
Preschool Teacher/ Assistant May 2011 - January 2012
Kid Central Preschool and Daycare May 2010 - May 2011
Hillside Manor Health Center February 2009 - March 2010
CJ's Daycare August 2007 - June 2009
Target Corporation August 2007 - October 2007
Pitney Bowes February 2007 - May 2007
Cingular/AT&T March 2005 - February 2007
Skills
General Office Duties, Customer Service and..., Time Management, PowerPoint, Inventory Management, Organizational..., Customer Retention, Microsoft Word, Office Administration, Public Speaking, Teamwork, Community Outreach, Leadership, Microsoft Excel, Data Entry, Office Management, Outlook, Team Building, Research, Team Leadership, Event Planning, Microsoft Office, Administrative..., Customer Service
Education
Spokane Community College 2002 — 2005
Associate of Arts
Spokane Community College
Associate of Arts
Department of Public Social Services February 2008 - Present
Longo Toyota June 2007 - February 2008
Cingular/AT&T January 1993 - January 2006
Skills
Sales Management, Operations Management
Education
Cal Poly Pomona 1984 — 1988
4 years, Business/Commerce, General
LPI, INC August 2013 - February 2014
Citi February 2009 - May 2012
KETTLE LAKES COOPERATIVE August 2006 - April 2008
CINGULAR/AT&T March 2004 - August 2006
Egg Innovations March 2002 - May 2003
GERETT PRODUCTS October 1998 - October 2000
Skills
Invoicing, Accounts Payable, Accounts Receivable
Education
Lakeland College
BACHELOR'S DEGREE, ACCOUNTING AND BUSINESS ADMINISTRATION; Finance and Business Development
Bryant and Stratton College 1993 — 1996
Associate of Arts (A.A.), Accounting