Claro Company
Industry: Telecom company
DescriptionClaro Americas is part of América Móvil, a Mexican telecom group serving clients in Argentina, Brazil, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Paraguay, Peru, the United States, and Uruguay. Parent organization: América Móvil Headquarters: São Paulo, São Paulo, Brazil Number of employees: 100 Founded: September 19, 2003, Brazil Subsidiaries: NET, Claro Guatemala, Embratel Locations: Argentina, Brazil, Chile, Colombia, Costa Rica,
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Claro Employees
Holcim January 2015 - Present
Holcim October 2011 - December 2014
Claro January 2010 - October 2011
Ernst & Young April 2007 - December 2009
Freelancer January 2001 - April 2007
Skills
COBIT, ISO 27001, COSO, Sarbanes-Oxley Act, IT Audit, SAS70, Enterprise Risk..., Internal Audit, Information Security, Information Technology, External Audit, SOX 404, Auditing, Business Process, Vulnerability Assessment, ITIL, Business Continuity, Risk Assessment, Governance, Access Lists, Sarbanes-Oxley, Corporate Governance, Security Audits, IT Risk Management, ITGC, Financial Risk, Information Security..., ERP, Assurance, Internal Controls, Risk Management, Oracle, Segregation of Duties, SAP, GRC, Fraud, IT Management, ISO 20000, SAP GRC Access Control
Education
Miami Dade College 2015 — 2017
Universidade São Judas Tadeu 2002 — 2006
Bachelor's degree, Information Technology
Claro February 2011 - Present
Agencia de Aduanas Toruño November 2006 - January 2011
Colegio Liceo San Antonio August 2003 - October 2006
Skills
Telecommunications, DOS, PL/SQL, Oracle, MySQL, PHP, Python, Java, C#, Desarrollo de software, Telecomunicaciones, Microsoft Office, Linux
Education
Universidad Mariano Gálvez 2012 — 2016
Universidad de San Carlos de Guatemala 2006 — 2008
Claro September 2013 - Present
cafeteria May 2013 - Present
Hotel Villa Cofresí March 2013 - August 2013
Rincón March 2012 - August 2012
Skills
Telecommunications, Team Leadership, GSM, Mobile Devices, Portuguese, Business Strategy, Project Management, Wireless, IP, Project Planning, 3G, ITIL, Negotiation, Business Planning, Strategic Planning
Education
Universidad Metropolitana del Oeste en Aguadilla 2009 — 2011
Bachelor of Business Administration (BBA), Contabilidad, BA en Mercadeo
ICPR Junior College-Mayaguez 2007 — 2008
Asociado en Contabilidad, Administración y gestión de empresas
Perfect 10 April 2014 - Present
Claro June 2011 - April 2014
W4U, Inc. November 2010 - June 2011
Actify, LLC (subsidiary of Brightpoint) January 2009 - September 2010
Brightpoint Latin America February 2007 - February 2010
US Army January 1990 - December 2008
Brightpoint North America May 2005 - February 2008
Tandy Corporation September 1994 - March 2005
Skills
Leadership, Management, Product Marketing, Inventory Management, Forecasting, Customer Service, Budgets, Product Management, Retail, Contract Negotiation, Cross-functional Team..., B2B, Key Account Management, Sales Process, Customer Satisfaction, Business Planning, Salesforce.com, Technology Planning, Merchandising, Marketing, Negotiation, Customer Retention, Income Statement, CRM, Business Strategy, Product Development, Marketing Management, Operations Management, Recruiting, Vendor Management, Customer Experience, Pricing, New Store Openings, Coaching, P&L Management, Purchasing, Public Relations, Cold Calling, Training, Program Management, P&L
Education
Pontificia Universidad Católica de Puerto Rico 1985 — 1990
Business Administration
Universidad de Puerto Rico 1985 — 1989
Graduate, Military Science
Jardines de Ponce 1983 — 1985
Graduated, General Course
Holy Family Bilingual Catholic School, WA August 2013 - Present
Holy Family Bilingual Catholic School August 2013 - Present
Dinant Corporation Nicaragua 2010 - 2011
Corporación Cefa Nicaragua 2008 - 2010
Cafe Soluble 2008 - 2008
Claro 2003 - 2006
Skills
Microsoft Office, Marketing Strategy, Strategic Planning, Process Improvement, Project Management, Translation, Brand Management, Sales, Competitive Analysis, Customer Service, Microsoft Excel, Product Marketing, Team Leadership, Management
Education
Universidad Nacional de Ingeniería (NI) 2008 — 2010
Postgraduates, Business, Management, Marketing, and Related Support Services
Claro August 2011 - Present
Skills
Employee Relations, Human Resources, Recruiting, Performance Management, HRIS, Talent Management, Talent Acquisition, HR Policies, Employee Engagement, Onboarding, HR Consulting, Benefits Administration, Employee Benefits, Deferred Compensation, Organizational..., Personnel Management, Succession Planning, New Hire Orientations, Performance Appraisal, Technical Recruiting
Education
Universidad de Puerto Rico
Master of Public Administration (M.P.A.), Human Resources Management and Services
EazyLink Associates January 2012 - Present
Sykes 2009 - 2013
Claro March 2005 - May 2008
Skills
Sales Management, Lead Generation, Technical Support, Floor Management, Human Resources, BPO Outsourcing Data...
Education
Laura and Alvin Siegal College of Judaic Studies 2000 — 2004
Bussiness Administration
Alvin Community College 1990 — 1994
Bachelor of Science (BS)
Claro February 2012 - May 2014
aflac region arecibo October 2010 - August 2011
Retail Group 2005 - 2010
Skills
Microsoft Office, Microsoft Excel, Outlook, Customer Service, Microsoft Word, PowerPoint, Administrative..., Insurance, Event Planning, Data Entry, Social Media, Research
Education
Universidad de Puerto Rico 2004 — 2009
Bachelor's degree, Communication and Media Studies
homeschooling
graduation, High School/Secondary Diplomas and Certificates
Strategic Marketing Services January 2013 - Present
Claro March 2012 - Present
Tribunal Municipal y Primera Instancia de Mayaguez September 2009 - May 2010
Skills
Microsoft Office, Teamwork, Sales, Promotions, Sales Promotion, Executive..., Problem Solving, Research
Education
Universidad de Puerto Rico 2010 — 2015
Jerica Colón Photography January 2008 - Present
Infotech Aerospace Services, Inc. February 2015 - June 2015
Aon Hewitt September 2014 - February 2015
Publimedia January 2014 - September 2014
Pharmacon 2012 - January 2014
Market Trend Group January 2010 - June 2012
Claro June 2009 - September 2009
Old Navy November 2007 - January 2008
Caribbean Cinemas July 2007 - September 2007
Skills
Digital Photography, Photoshop, Microsoft Office, InDesign, Easy to Talk to, Team Leadership, 35mm, Customer Service, Marketing, Marketing Communications, Media Research
Education
Universidad del Sagrado Corazón 2007 — 2012
Bachelor's degree, Advertising
Fundación José Ortega Y Gasset 2011 — 2011
Study Abroad, Humanities/Humanistic Studies
Campos & Torres Consultoria November 2012 - Present
iTech Hoje August 2011 - Present
Vladimir Campos Podcast May 2005 - December 2011
TIM April 2007 - May 2010
GVT March 2006 - April 2007
Brasil Telecom July 2004 - February 2006
Claro February 2003 - July 2004
DigiCampos January 2000 - January 2003
Stella Barros January 1997 - April 1999
VARIG August 1995 - June 1996
Skills
Mobile Devices, Telecommunications, Business Planning, Economics, Management, Technical Writing, Sales Process, Organization, Analysis, International Relations, Start-ups, Wireless, GTD, Travel Planning, IT Management, Portuguese, Entrepreneurship, E-commerce, Balanced Scorecard, Mobile Technology, Evernote, Podcasting, History, Data Center, Product Management, Government, Business Process, Team Leadership, Writing, Technology..., Podcast Production, Bidding Process, Travel, Sales, Strategy, Commercialization, Business Strategy
Education
Fundação Getulio Vargas 2012 — 2012
Project Management
Universidade de Brasília 2010 — 2011
Specialist, International Relations
UniCEUB - Centro Universitário de Brasília 1992 — 1998
Bachelor's degree, Economics Science
AT&T November 2012 - Present
Claro April 2011 - November 2012
Municipio de Ceiba October 2009 - April 2011
University of Puerto Rico January 2004 - December 2006
University of Pennsylvania May 2006 - August 2006
Skills
Telecommunications, Network Design, Cisco Technologies, Troubleshooting, IP, Electrical Engineering, Switches, Testing, Computer Hardware, Cisco Routers, DSL, Routing, Fiber Optics, Computer Repair, Teaching, WAN, LAN-WAN, Routers, Software Installation, Networking, Computers
Education
Polytechnic University 2007 — 2010
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
University of Puerto Rico 2004 — 2007
Bachelor of Applied Science (B.A.Sc.), Physics applied to Electronics
University of Puerto Rico 2002 — 2004
Associate's degree, Electronics Technology
TAG Airlines April 2015 - Present
Mercantil Prisma October 2014 - March 2015
Claro May 2013 - June 2014
Millicom June 2009 - September 2012
Product Trainer A&V en Philips 2006 - 2008
Skills
Telecommunications, Project Management, Microsoft Office, Microsoft Excel, Customer Service, VoIP, Strategic Planning, Team Leadership, Sales Management, Tecnologías de la..., Negociación, Mercadotecnia, Negotiation, Planificación..., Sales, Coaching
Education
Universidad Panamericana Guatemala 2014 — 2019
Licenciatura en Mercadotecnia
Universidad de San Carlos de Guatemala 2003 — 2005
Highwinds September 2014 - Present
Apple September 2011 - September 2014
Claro January 2009 - June 2009
Puerto Rico Tourism Company December 2007 - October 2008
Skills
iWork, Leadership, Sales, CRM, Audio Engineering, Retail, Pro Tools, B2B, Mac, iOS, Audio Post Production, Logic Pro, Audio Editing, Management, Business, Media Distribution, Microsoft Office, Digital Media, Windows, Final Cut Pro, Brand Development, Social Media, Marketing, Licensing, Product Management, Advertising, SEO, Digital Copyright, OS X, Customer Service, Raven Tools, Google Analytics
Education
Full Sail University 2011 — 2012
Master of Science, Entertainment Business
Full Sail University 2009 — 2011
Bachelor's of Science, Recording Arts Technology/Technician
Universidad de Puerto Rico 2006 — 2009
Bachelor's of Business Administration (BBA), Business Administration and Management, General
Claro 2011 - Present
Claro 2006 - 2010
Claro 2004 - 2006
Skills
Telecommunications, Mobile Devices, Product Management, Wireless, Product Marketing, Sales Management, VAS, Marketing Management, Marketing Strategy, Competitive Analysis, Market Planning, Team Leadership, GSM, VoIP, Sales Operations, Team Management, Business Strategy, CRM, Business Planning, Marketing
Education
Universidad Galileo 2006 — 2013
Licenciatura en Marketing e Informática, Marketing
Universidad Galileo
Maestría en Reingeniería y Aseguramiento de la Calidad, Postgrado de Negocios
Universidad Galileo
Maestría en Reingeniería y Tecnologías de Aseguramiento
Tahoe Resources Inc. December 2012 — Present
Universidad Francisco Marroquin June 2008 — Present
Habitat for Humanity International November 2011 — October 2012
Claro September 1997 — June 2011
Universidad Rafael Landivar 2016 — Present
Skills
Spanish, English, Business Strategy, International Relations, Economics, Strategic Planning, Latin America, Project Management, Negotiation, Research, Marketing Strategy, Microsoft Office
Education
Universidad del Istmo 2012 — 2013
Master en Responsabilidad Social Empresarial, RSE
Universidad del Istmo 2012 — 2012
Posgrado en Responsabilidad Social Empresarial, Responsabilidad Social Empresarial
Universidad Rafael Landívar 2007 — 2009
Master, Relaciones Internacionales
Universidad Rafael Landívar 2007 — 2007
Posgrado, Globalización Centroamericana
Universidad Complutense de Madrid 2006 — 2006
Posgrado, Cooperación Internacional para el Desarrollo
Universidad Rafael Landívar 2000 — 2004
Licenciatura, Mercadeo Internacional
Universidad Internaciones 1997 — 1999
Técnico Profesional, Administración de empresas de servicio
Pei Wei Asian Diner October 2013 - Present
Pei Wei Asian Diner October 2013 - Present
Luis Computer Exchange July 2012 - October 2012
Claro July 2011 - September 2011
Skills
Computer Hardware, Software Installation, Customer Service, Customer Support, teacher assistant, Customer Service..., Sales Process, Cleaning, Dishwashing, Bakery, Cashiering
Education
Everest University-Tampa 2013 — 2015
Computer Information in Science, Computer Programming
Universidad Interamericana Puerto Rico 2011 — 2012
Installation and repair of networks, Systems Administration/Management
Claro February 2008 - Present
Grupo VICAL 2005 - 2007
Skills
Hacking, Software Development, Software Design, Software Engineering, Linux, Web Development, Web Applications, HP-UX, Gentoo Linux, C#, Java, XML, Desarrollo de software, Ingeniería de software
Education
Universidad Mariano Gálvez 2007 — 2009
Universidad de San Carlos de Guatemala 2000 — 2006
Self-employed August 2010 - Present
Claro January 2010 - June 2013
Telefónica January 2010 - June 2013
Skills
Telecommunications, GSM, 3G, IP, UMTS, Wireless, VoIP, Mobile Devices, 2G, SDH, BSS, GPRS, MPLS
Education
Universidad Galileo 2006 — 2012
ingeniero en electricidad, Telecommunications Engineering
Universidad de San Carlos de Guatemala
Ufinet February 2014 - Present
Universidad Mariano Gálvez de Guatemala January 2012 - Present
Gas Natural Fenosa October 2011 - February 2014
Tigo January 2010 - July 2011
Claro June 2004 - December 2009
Navega.com May 2001 - May 2004
Skills
PMP, Telecommunications, Project Management, Team Leadership, PMO, Program Management, Strategic Planning, Team Management
Education
Pontificia Universidad Católica de Chile 2010 — 2012
Maestria en Administración de Empresas
Universidad Galileo 2004 — 2004
Post-Grado en Ingeniería de Negocios
Universidad Galileo 2002 — 2003
Maestria en Reingeniería
Universidad de San Carlos de Guatemala 1995 — 2000
Ingeniería en Electrónica
Claro October 2012 - Present
Management Solutions January 2012 - April 2012
sears August 2011 - January 2012
Skills
Merchandising, Retail, Inventory Management, Visual Merchandising, Store Management, Customer Service, Sales, Retail Sales, Microsoft Office, Sales Management, Microsoft Excel, Microsoft Word, Cashiering, Customer Satisfaction, PowerPoint, Team Building, Team Leadership, Fashion, Teamwork, E-commerce, Outlook, Marketing, Purchasing, Selling, Logistics, Social Media, Marketing Strategy, Assortment, Management, Negotiation, Direct Sales, Operations Management, Time Management, Social Networking, Social Media Marketing, Data Entry, Customer Experience, Leadership, Forecasting, Facebook, Photoshop, Warehousing, Sales Process, Supply Chain Management, Advertising, Coaching, Store Operations
Education
Universidad Del Este 2011 — 2015
Bachillerato en Mercadeo, 3er año
UPR Cayey 2007 — 2009
Bachillerato en Ciencias Naturales, 2do año
Self-employed January 1999 - Present
Claro January 2012 - February 2013
Geek Squad January 2010 - December 2011
Cable Vision - OPTIMUM January 2005 - December 2011
Verizon January 2005 - December 2011
Bombardier Transportation January 2003 - December 2005
Medtronic January 2002 - December 2003
NYU Langone Medical Center January 2000 - December 2002
Skills
Telecommunications, Telephone Skills, Computer Hardware, Computer Science, Computer Repair, System Administration, Wireless Networking, Cable Networks, Cable Broadband, Customer Service, Utility Industry, Electric Utility, Low Voltage, Server Administration, VoIP, Unified Communications, Network Administration, JDE Enterprise One, Asterisk, Avaya, Nortel, Logistics Management, Accounting, Project Management, IP PBX, Networking, Help Desk Support, LAN-WAN, Routers, VPN, WAN, Switches, Cabling, Avaya Technologies
Education
CUNY Bronx Community College 2000 — 2001
Pontificia Universidad Catolica de Puerto Rico 1995 — 1999
Associate of Science (A.S.)
Caribbean University-Ponce
Instituto de Banca y Comercio Inc 1994 — 1995
Associate of Science (A.S.), Computer Programming
Claro August 2013 - Present
Claro August 2010 - May 2013
Claro August 2009 - August 2010
ExxonMobile October 2006 - August 2009
Skills
Wireless, Business Intelligence, Business Strategy, SQL, Project Management, Process Improvement, VAS, Marketing Strategy, Telecommunications, Cisco Technologies, Mobile Devices, Product Management, Team Leadership, Product Marketing, IP, Estrategia de..., Estrategia empresarial, Gestión de productos, Gestión de proyectos, Inteligencia empresarial, Liderazgo de equipos, Marketing de productos, Servicios con valor..., Telecomunicaciones, Comunicación inalámbrica, Dispositivos móviles
Education
Instituto Centroamericano de Administración de Empresas 2013 — 2014
Master of Business Administration (MBA), Business
Universidad del Valle, Guatemala 2001 — 2006
Electrical Engineer, Communication systems, Network Engineering, physics and statistics, Digital electronics
Claro April 2012 - April 2014
La Colonial, S.A., Compañía de Seguros November 2007 - April 2012
Skills
Insurance, Strategic Planning, Teamwork, Business Planning, Microsoft Office, Microsoft Excel, Marketing Strategy, Risk Management, English, Employee Benefits, Performance Management, Recruiting, Human Resources, Talent Management, Team Management
Education
Universidad Abierta para Adultos 2008 — 2010
Post Grado, Recursos Humanos
Pontificia Universidad Católica Madre y Maestra 2002 — 2006
Licenciatura, Comunicación Social
Claro 2012 - 2013
Prensa Comunitaria 2009 - 2012
Education
Pontificia Universidad Católica de Puerto Rico 2013 — 2016
Estudiante de Maestría en Trabajo Social Clínico, Ciencias de la Conducta y Asuntos de la Comunidad
Universidad Interamericana de Puerto Rico 2004 — 2009
Bachillerato, Comunicaciones
Salud Global, Guatemala May 2015 - Present
Deloitte September 2013 - May 2015
Claro July 2011 - December 2011
Skills
Leadership Development, Talent Acquisition, Coaching, Microsoft Excel, Conocimientos en..., Presupuestos, Inventarios, Perfil de puesto, Microsoft Office, Planificación..., Liderazgo, Estrategia empresarial, Cambio organizacional, Gestión de proyectos, Negociación, Análisis financiero, Redes sociales, Liderazgo de equipos
Education
Universidad de San Carlos de Guatemala 2010 — 2015
Freelance June 2015 - Present
Western Rural Development Center October 2014 - May 2015
Applied Economics Department October 2013 - May 2015
Claro February 2011 - August 2013
MKT Consulting & Research Group September 2010 - December 2010
Global Foundation for Democracy and Development January 2010 - September 2010
Skills
Data Analysis, Microsoft Office, Microsoft Excel, PowerPoint, Market Research, Spanish, Windows, English, Econometrics, Research, Microsoft Word, Leadership, Statistics, Teaching, Outlook, Economics, Economic Development, Economic Research, SAS, SPSS, Stata, Eviews, Qualtrics, Public Speaking
Education
Utah State University 2013 — 2015
Master’s Degree, Applied Economics in Regional Economic Development, 3.7
ISEAD Business School 2011 — 2012
Master's degree, Marketing/Marketing Management, General
Instituto Tecnológico de Santo Domingo 2007 — 2010
Bachelor's degree, Economics, 3.9
Grupo Almo 2014 - 2014
Claro September 2010 - December 2013
Claro Guatemala March 2009 - August 2010
Claro Guatemala March 2006 - January 2008
Skills
Project Planning, Project Management, R&D, Negotiation, Technology, CDMA, 2G, Edge, 3G, GSM, UMTS, VAS, SIGTRAN, SMSC, MMSC, GPRS, Core Network, SS7, IP, SMS, Wireless, Mobile Technology, Microwave Engineering, HFC, Red central, Sistema global para las..., Gestión de proyectos, Protocolos de Internet, Servicios con valor..., Telecomunicaciones, Telecommunications, Comunicación inalámbrica, Planeamiento de..., Acceso múltiple por..., Dispositivos móviles, Negociación, Tecnología móvil
Education
Universidad de San Carlos de Guatemala 2007 — 2009
Master of Science (MSc), Project Management
Universidad de San Carlos de Guatemala 1998 — 2004
electrical engineering
Achievers Network International February 2014 - Present
US Army June 2011 - Present
Claro August 2009 - July 2011
Columbus School August 2008 - January 2009
Skills
Sports, Event Planning, ESL, Classroom, Social Media, Event Management, Microsoft Office, Customer Service, Sports Marketing, Microsoft Excel, Public Speaking, PowerPoint, Public Relations, Microsoft Word, Sports Management, Coaching, Social Media Marketing, Marketing, Marketing Strategy
Education
Universidad del Turabo 2014 — 2017
Masters, Education
University of Bridgeport 2004 — 2009
Bachelor of Science (BS), Human Services, General
CORPORACION DE OCCIDENTE June 2009 - Present
CORPORACION DE OCCIDENTE, S. A. June 2009 - Present
CLARO February 2007 - May 2009
CORPORACION BI March 2006 - November 2006
Banco de Occidente 1996 - 2006
Skills
Active Directory, Windows Server, IT Service Management, Disaster Recovery, Troubleshooting, IT Management, Help Desk Support, Windows 7, IT Operations, Incident Management
Education
KINAL 2015 — 2015
PROGRAMADOR JAVA, PROGRAMACION
Universidad de San Carlos de Guatemala 1987 — 1991
INGENIERIA EN SISTEMAS
Universidad Rafael Landívar
ENERGUATE GRANDES CLIENTES NO REGULADOSENERGUATEJuly 2013 - Present
CLARO October 2012 - July 2013
Comercializadora Electrica de Pacifico, S.A. March 2009 - October 2012
Redes Integradas de Centroamerica April 2008 - March 2009
Education
Universidad de San Carlos de Guatemala 2002 — 2008
Ingeniero Electricista, Ingeniería
Univision Communications Inc. October 2014 - Present
KWHY-TV Channel 22 Los Angeles June 2014 - July 2014
Editora CARAS January 2012 - May 2014
Claro June 2014 - 2014
RCN Colombia News January 2005 - June 2013
TELESUR 2012 - 2012
Verizon Wireless 2011 - 2012
UNE EPM Telecomunicaciones January 2004 - January 2005
UNE EMPRESAS PUBLICAS DE MEDELLIN (EPM) January 2000 - January 2005
TELECAFE 2003 - 2004
Skills
Television Programming, Broadcast Television, Television Directing, Television Research, Television News, Investigative Reporting, Entertainment Journalism, Journalism, Broadcast Journalism, Online Journalism, Social Skills, News, News Writing, Breaking News, Anchoring, News Anchoring, Radio Broadcasting, Research, Communication Skills, Public Speaking, Online News, Interviews, Management, Public Relations, Live Events, Presenter, Social Problems, Live Broadcast, New Media, Digital Media, Digital Strategy, Digital Video, SEO, Social Networking, Social Media, Video Editing, Video Production, Web Video, Audience Development, Audience Measurement, Web Content Management, Content Strategy, Content Development, Magazines, Storytelling, Broadcast, Radio, Television, Video, Multimedia
Education
Universidad del Quindío 2000 — 2005
Bachelor of Arts, Communications and Journalism
LSI LANGUAGE STUDIES INTERNATIONAL 2010 — 2011
Intensive English Language Program, English
BERLITZ 2012 — 2013
English and Portugues
IPsoft March 2012 - Present
Claro May 2008 - February 2012
Verizon November 2004 - May 2008
Netsol, Soluciones de Redes,S.A November 2003 - October 2004
Netsol, Soluciones de Redes,S.A May 2002 - October 2003
Netsol, Soluciones de Redes,S.A 1999 - 2002
Skills
Cisco Technologies, VoIP, Routers, Switches, ITIL, VPN, Wireless, Networking, Frame Relay, System Administration, H.323, Integration, Telephony, Telecommunications, HP, IP, Hardware, MPLS, CCNA, Software Installation, Network Design, Cisco Call Manager
Education
CTT Education 1999 — 2011
Telecomunications
Training and Certifications 1999 — 2011
Telecomunications
Instituto Tecnológico de Santo Domingo 1996 — 2002
Industrial Engineer, Engineer
Puerto Rico Telephone December 2011 - Present
Claro 1999 - Present
Claro-Puerrto Rico Telephone August 2011 - December 2011
Education
Universidad del Sagrado Corazón 1978 — 1982
Bachillerato, Educación Elemental
Colegio Espiritu Santo
InspiHRed - Strategy • Talent • Results October 2014 - Present
Gerdau Long Steel North America 2006 - August 2014
Gerdau Long Steel North America 2003 - 2006
Gerdau S.A. 2002 - 2003
Gerdau 2000 - 2002
Claro 1998 - 2000
NET Serviços de Comunicação S/A July 1996 - September 1998
Yara 1991 - 1996
Skills
Employee Engagement, Succession Planning, Performance Management, Organizational..., Change Management, Human Resources, Personnel Management, Talent Management, Leadership, Talent Acquisition, Process Improvement, Management, Leadership Development, Strategy, Strategic Planning, HRIS, Employee Training, Employee Relations, Labor Relations, Organizational Design, Performance Improvement, HR Consulting, Organizational..., Onboarding, Workforce Planning, Training, Recruiting, SAP HR, Interviews, Team Building, HR Policies, Sourcing, Executive Coaching, Consulting, Coaching, Performance Appraisal, Employment Law, Team Leadership, Career Development, Job Analysis, Applicant Tracking..., Culture Change, College Recruiting, Internal Communications, SPHR, Training Delivery
Education
University of Tampa 2015 — 2017
Master of Business Administration (MBA)
Columbia University - Columbia Business School 2011 — 2011
Executive Education, Finance and Accounting
FDRH/RS - PUCRS - Catholic University of RGS - Brazil 1996 — 1996
Post-Graduate degree, Human Resources Management
Pontifícia Universidade Católica do Rio Grande do Sul 1987 — 1992
Bachelor of Business Administration (B.B.A.), Business Administration & Systems Analysis
University of Tampa
University of Tampa
University of Tampa
Claro July 2012 - Present
Transactel February 2011 - August 2012
Consolidados 807 S.A. December 2008 - September 2009
Education
Universidad Galileo 2012 — 2015
Licenciatura en Tecnología y Administración de las Telecomunicaciones
Claro April 2011 - Present
Univision August 2008 - June 2011
Departamento de Salud de la Capital January 2011 - March 2011
Diamond Management Group 2003 - 2006
Disco Hits 1995 - 2000
Skills
Telecommunications, Computer Maintenance, Telephone Skills, Audio Editing, Data Entry, Organizational..., Conference Presentations, Teaching Skills, Oral Communications, Proactive self-starter, Servicio de atención al..., Administración y..., Liderazgo, Estrategia de...
Education
Universidad Central de Bayamón 1996 — 2002
Bachillerato en Artes, Educación Física Secundaria
AT&T October 2014 - Present
EVERTEC September 2014 - October 2014
AbbVie 2012 - 2014
Independent Contractor August 2011 - September 2012
Claro February 2011 - June 2011
Skills
CCNA, EIGRP, Electronics, Electricians, Engineering, FDA GMP, GPRS, LAN-WAN, MPLS, OSHA Certified, OSI Model, OSPF, Power Systems, Radio Frequency..., Routing, SOP, Switching, TCP/IP, UMTS, VLAN, Wireless, Information Technology, LTE, Telecommunications, Project Management, Troubleshooting, Microsoft Excel, Network Administration, Software Installation, Testing, Microsoft Office, VoIP, Windows, Networking, Management
Education
Inter American University of Puerto Rico-Bayamon
BSEE, Electrical & Communications Engineer
Aon Hewitt May 2014 - Present
Aon Hewitt March 2010 - May 2014
Claro August 2008 - October 2008
Eli Lilly and Company June 2008 - June 2008
Citi October 2005 - May 2006
Skills
Employee Benefits, Training, Employee Training, Interviews, Customer Service, Health Insurance, Call Center, Employee Engagement, HRIS, Performance Management, Benefits Administration, HRO, Human Resources, Employee Relations, PeopleSoft, Talent Acquisition, Talent Management, Pension Administration, Health & Welfare..., Defined Contribution, Defined Benefit, COBRA, Leave of Absence..., Organizational..., Personnel Selection, Personnel Skills, Positive Psychology, Social Psychology, Political Sociology, Telemarketing, Kronos, Leadership, BPO, Team Management, ADP Payroll, Job Evaluation, Personnel Management, Leadership Development, Coaching, Workforce Planning, Workforce Management, Call Centers, Data Analysis, Applicant Tracking..., New Hire Orientations, Performance Appraisal, Onboarding, HR Policies, Deferred Compensation, FMLA
Education
Carlos Albizu University - San Juan Campus 2006 — 2009
Masters, Industrial-Organizational Psychology
University of Puerto Rico 2001 — 2005
Bachelors, Psychology
St. Mary's School 1988 — 2001
High School, Regular/General High School/Secondary Diploma Program
Rochester Institute of Technology February 2014 - Present
Claro April 2012 - August 2013
Berry Dominicana July 2010 - March 2012
Instituto Tecnológico de Santo Domingo August 2009 - January 2010
Skills
Django, Python, C#, .NET Framework, ASP.NET, HTML, CSS, Javascript, JQuery, KnockoutJS, XNA, Microsoft SQL Server, T-SQL, Visual Studio, Object Oriented..., Design Patterns, Enterprise Patterns, Software Development, Human Computer..., Web Development, Android Development, SQLite, JavaScript
Education
Rochester Institute of Technology 2013 — 2015
Master of Science (MS), Software Engineering, 3.67
Instituto Tecnológico de Santo Domingo 2006 — 2010
Bachelor's degree, Systems Engineering, 3.63
Universidad APEC 2003 — 2005
English Language
Florida International University April 2014 - Present
FIU ESRL Energy System Research Laboratory. August 2013 - Present
Claro February 2010 - July 2012
Alcoa May 2005 - December 2006
Skills
Microsoft Excel, Customer Service, PowerPoint, Research, Teaching, RF, 3G, Integration, 4G, Renewable Energy, Matlab, Team Leadership, Electricians, RF Engineering, AutoCAD, WCDMA, UMTS, Smart Grid, Telecommunications, GSM, Microwave, Troubleshooting, Antennas, RF design, LTE, Network Engineering, TCP/IP, C, Electrical Engineering, Engineering
Education
Florida International University - College of Engineering & Computing 2012 — 2015
Master's Degree, Power System and Telecomunications
Florida International University 2012 — 2014
Bachelor of Engineering (B.Eng.), Electrical, Electronic and Communications Engineering Technology
University of Technology 2003 — 2006
Associate's degree, Electrical and Electronics Engineering
Knox Comunity College 2002 — 2003
Diploma, Electrical and Electronics Engineering
75th Training Command's 2rd Brigade, Atlantic Division (Army Reserve) August 2014 - Present
Naval Undersea Warfare Center Newport September 2009 - Present
US Army July 2008 - August 2014
Claro May 2005 - January 2008
US Army November 2004 - December 2005
Skills
Cisco Technologies, Cabling, Active Directory, Team Leadership, Microsoft Exchange, VoIP, Network Administration, TCP/IP, System Administration, Telecommunications, Project Planning, Software Installation, Cisco Call Manager, Army, Telecommunications..., IP PBX, Active DoD Secret..., Fiber Optic Cable, Computers, Microsoft Office, Avaya Site..., Troubleshooting, Security Clearance, Security, Networking, Military, Leadership, DoD
Education
Ft. Gordon 2012 — 2012
Skill Level 3
Ft Gordon 2004 — 2004
Skill Level 2, SGT/E5
Ft. Gordon 2000 — 2000
25W48 and 25L MOS Qualify, Skill Level 1
Lackland Air Force Base 2000 — 2000
DLIELC, Defense Language Institute English Language Center
Ft. Gordon GA
Advanced Leaders Course
Inter-American University of Puerto Rico-Metropolitan Campus
Embassy Suites June 2015 - Present
RadioShack August 2011 - February 2015
Aerie October 2013 - April 2014
Claro November 2010 - March 2011
Claro January 2009 - November 2009
Skills
PowerPoint, Retail, Microsoft Excel, Merchandising, Store Management, Retail Sales, Visual Merchandising, Sales, Customer Satisfaction, Customer Service, Inventory Management, Sales Management, Loss Prevention, Sales Operations, Customer Experience, Time Management, Team Leadership, POS, Store Operations, Planograms, Profit, Cashiering, Shrinkage, Driving Results, Inventory Control, New Store Openings, Merchandise Planning, Associate Development, Window Displays, Cash Register
Education
EDIC College 2010 — 2013
Associate's degree, Radiologic Technology/Science - Radiographer
Notre Dame High School 2001 — 2007
Radiology Technician, High School/Secondary Diplomas and Certificates
Premier healthcare alliance December 2010 - Present
Premier healthcare alliance April 2008 - November 2010
Solectron (Adquired by Flextronics) May 2005 - December 2007
Ross Stores June 2002 - May 2005
Berlitz Corporation February 2002 - November 2004
Claro February 2001 - December 2001
Universidad Santa María Campus Guayaquil February 2001 - November 2001
Banco Continental (merged with Banco del Pacifico) June 1997 - January 2001
Banco Continental (merged with Banco del Pacifico) January 1994 - May 1997
Skills
SQL, Agile Methodologies, Data Warehousing, Oracle, Databases, Business Intelligence, PL/SQL, ETL, Microsoft SQL Server, Unix, Data Analysis, Quality Assurance, Requirements Analysis
Education
Escuela Superior Politécnica del Litoral 1985 — 1991
Bachelor's degree, Computer Science
Hewlett Packard November 2010 - Present
Nokia May 2007 - November 2010
Brasil Telecom July 2005 - April 2007
Claro February 2005 - July 2005
Oi Internet April 2004 - February 2005
Oi April 2002 - March 2004
Skills
Product Management, Telecommunications, Business Development, New Business Development, Mobile Devices, Product Marketing, B2B, Competitive Analysis, Product Development, VAS, Strategic Partnerships, Market Planning, Key Account Management, Digital Marketing, Mobile, Mobile Solutions, Business Management, People Management, Business Strategy, Start-ups, E-commerce, Marketing, Sales, Go-to-market Strategy, Marketing Management
Education
Fundação Getúlio Vargas 2009 — 2011
MBA
UNESA / FACHA - RJ 1999 — 2002
Bachelor
Colegio Santo Agostinho
IIASA, Caterpillar August 2009 - August 2010
Importadora Industrial Agricola S.A. IIASA Caterpillar 2006 - 2010
IIASA, Caterpillar June 2007 - August 2009
IIASA, Caterpillar December 2006 - June 2007
Siemens Enterprise Communication January 2006 - September 2006
Siemens Enterprise Communication July 2005 - December 2005
Claro June 2004 - July 2005
Telefonica Movistar May 2003 - November 2003
Skills
Marketing your Business..., Six Sigma Certification..., Certified Caterpillar..., Certificacion..., Marketing, Team Leadership
Education
Universidad Tecnológica Empresarial de Guayaquil UTEG 2004 — 2009
Ing.Gestion Empresarial Mención Marketing y Ventas
Miami Dade College
English
Grupo Construtec February 2014 - Present
Telefonica Moviles Centroamerica December 2012 - January 2014
Telefonica Moviles Centroamérica January 2012 - November 2012
Telefonica Moviles Guatemala January 2010 - December 2011
Masesa (Centroamérica) 2006 - 2009
Elektra Centroamérica 2004 - 2006
Bellsouth Guatemala 2003 - 2004
Claro 1998 - 2000
Skills
Marketing Strategy, Business Strategy, Telecommunications, Team Leadership, Strategic Planning, Negotiation, Product Marketing, Digital Marketing, Market Research, Product Management, Business Planning, Marketing Management, Marketing, Online Marketing, Online Advertising, Product Development, New Business Development, Spanish, VAS, Sales Management, Liderazgo de equipos, Servicios con valor..., Publicidad en Internet, Estrategia de..., Gestión de productos, Marketing de productos, Estrategia empresarial, Investigación de..., Desarrollo de productos, Telecomunicaciones, Plan de negocio, Gerencia de ventas, Planificación..., Creación y desarrollo..., Marketing digital, Mercadotecnia, Marketing en Internet, Dirección de marketing, Español, Negociación
Education
El Instituto Panamericano de Alta Dirección de Empresa (IPADE) 2001 — 2003
Master en Dirección de Empresas MBA, Administración de Empresas
Universidad Francisco Marroquin 1996 — 2000
Ingeniero, Electrónica, Informática y Ciencias de la Computación
Vitel Mobile Inc May 2014 - Present
Desde Las Gradas INC November 2006 - Present
Mobo USA October 2007 - April 2014
Claro May 2007 - July 2007
Verizon March 2003 - April 2007
Verizon February 2001 - March 2003
Skills
Sales, Purchasing, Export, Franchising, Sales Operations, Strategic Planning, Latin America, International Sales, Sales Management, Key Account Management, Pricing, Account Management, Business Development, New Business Development, Cross-functional Team..., Product Management, Product Development, Market Analysis, Negotiation, Business Planning, Broadcast, Radio Broadcasting, Sports Radio, Sports Anchor, Sports Analyst, Telecommunications, Product Marketing, Marketing Strategy, Team Leadership, Channel, Direct Sales, Business Strategy, P&L Management, Wireless, B2B, Contract Negotiation, Sales Process, Marketing, International Business, Forecasting, Management, Mobile Devices, Brand Management, Enterprise Software, Strategic Partnerships
Education
Instituto Tecnológico de Santo Domingo 2001 — 2003
MBA, Magister in Business, 3.60
Instituto Tecnológico de Santo Domingo 1997 — 2000
Business Administration, Bachelor, 3.30
Innovision Headwear / Fan Ink Limited September 2013 - Present
EcoCarrier Communications Inc. 2013 - July 2013
Maple Education Consulting 2011 - 2013
Claro - America Movil January 2010 - January 2011
Claro - America Movil February 2007 - January 2010
Claro May 2005 - February 2007
Skills
Segmentation, Marketing Strategy, Business Development, Sales, Negotiation, Business Planning, Marketing
Education
Ibmec
York University
Citi May 2010 - Present
Citi Latin America August 2002 - April 2010
Claro January 2001 - July 2002
NEC January 1999 - January 2001
Skills
Strategic Planning, Financial Analysis, Finance Transformation, Process Design, Project Management, Leadership, Coaching, Management, Banking, Risk Management, Business Process..., Financial Modeling, Business Analysis, Portfolio Management, Finance, Credit Risk, Corporate Finance
Education
Maastricht School of Management 2001 — 2003
MBA, General Management
Pontificia Universidad Católica del Perú 1992 — 1997
Engineer, Engineering
Buena Vibra Group November 2014 - Present
Claro October 2011 - November 2014
Buena Vibra August 2009 - October 2011
Empire Entertainment 2007 - 2009
Skills
Advertising, Social Media, Public Relations, Online Advertising, Social Media Marketing, Marketing Communications, Event Management, Marketing Strategy, Brand Development, Digital Marketing, Marketing, Digital Media, Sales, Integrated Marketing, Event Planning
Education
Cornell University 2014 — 2014
Certificate in Marketing Strategy
Universidad del Sagrado Corazon 2002 — 2007
Communication, Advertising
Taller06 Design+Build 2014 - Present
Claro January 2013 - December 2013
DIRECTION DU PATRIMOINE + AACUPR May 2012 - October 2012
CIRCA International Art Fair January 2009 - June 2009
L'Oréal August 2007 - December 2007
SMG World - Puerto Rico Convention Center May 2007 - July 2007
Skills
AutoCAD, Revit, Photoshop, Illustrator, Architectural Design, SketchUp, Architectural Drawings, Vray, Retail Design, Documentation for..., As found measured..., Architectural Detailing, Advertising, Sustainable Design, Project Management
Education
University of Puerto Rico 2012 — 2012
Certificate in Architectural Heritage Studies, Master of Architecture
University of Puerto Rico-Rio Piedras 2009 — 2012
Master of Architecture (M.Arch. I), Architecture, 3.84
University of Puerto Rico-Rio Piedras 2004 — 2008
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
ADMINISTRATO/Proyectos Coden, S.A. January 2009 - Present
Registro de Informacion Catastral de Guatemala May 2008 - March 2012
CLARO January 2007 - April 2008
Soluciones Arquitectonicas January 2005 - May 2007
Skills
AutoCAD, SketchUp, Photoshop, Diplomado en..., Profesional Agrimensor..., Microsoft Office, Landscape Architecture, AutoCAD Civil 3D, Diseño arquitectónico, Diseño sostenible, Planificación...
Education
Universidad Rafael Landívar 2009 — 2011
Arquitecto, Licenciatura
Universidad de San Carlos de Guatemala 1997 — 2008
10mo. Semestre Licenciatura en Arquitectura, Diseño y Planificación, Topografia, Administracion de Proyectos.
ORGA SYSTEMS November 2010 - Present
GYSSA 2010 - 2010
CLARO October 1998 - March 2009
Skills
Project Management, ITIL, IT Management, Solution Architecture, Operations Management, Mobile Communications, Support Management, Pre-sales, Sales Presentations, RFx process, Bid Preparation, Bid Processes, Telecommunications..., Charging System, Telecommunications..., Telecom BSS, COBIT, USSD, CRM Integration, Mobile Technology, Software Development, Requirements Analysis, Software Lifecycle, Information Technology, VAS, Identifying Client Needs, Postpaid, Prepaid, Gestión de proyectos, Biblioteca de..., Arquitectura de..., Servicios con valor..., Comunicaciones móviles, Ingeniería de requisitos, Desarrollo de software, Preventas, Integration, Liderazgo de equipos, Telecomunicaciones
Education
Universidad Francisco Marroquín 1995 — 1999
Licenciatura, Administracion de Sistemas de Información
Motorola August 2015 - Present
Motorola May 2014 - July 2015
Motorola Mobility August 2012 - April 2014
Motorola Mobility March 2011 - July 2012
Claro July 2010 - March 2011
MyScreen Mobile April 2009 - June 2010
Brasil Kirin March 2008 - March 2009
Nokia October 2002 - February 2008
EMC Computer Systems 1998 - 2002
IBM January 1996 - February 1998
Skills
Strategy, Leadership, Telecommunications, Product Management, Mobile Devices, Go-to-market Strategy, Product Marketing, Business Strategy, Channel, Mobile Technology, Start-ups, New Business Development, Competitive Analysis, Sales Management, Mobile Communications, Cross-functional Team..., Business Development, Digital Marketing, Strategic Partnerships, Management, Wireless, Cloud Computing, Sales Operations, International Business, Marketing Management, Product Launch, Channel Partners, Pre-sales, Mobile Applications, Marketing Strategy, Strategic Negotiations, VAS, Mobile Marketing, Business Planning, Product Development
Education
London Business School 2005 — 2005
Strategy Development
Fundação Dom Cabral 2001 — 2002
MBA, General Management
Northwestern University - Kellogg School of Management 2001 — 2002
MBA, General Management
Fundação Armando Álvares Penteado 1992 — 1996
Bachelor of Engineering (B.Eng.), Electrical and Electronics Engineering
Claro Guatemala October 2010 - October 2014
Claro November 2008 - November 2010
Claro January 2006 - September 2008
Skills
3G, UMTS, Desarrollo de Productos, Mercadeo de Productos, Ingeniería de Proyectos, Sistema universal de..., Dispositivos móviles, Telecomunicaciones, Gestión de productos, Estrategias de negocios, Implementación de..., Administración de..., Control de Calidad de..., Desarrollo de controles..., Plataformas SVA
Education
Universidad Mesoamericana 2006 — 2007
Master of Business Administration (MBA)
TELCOR 2006 — 2006
Diplomado, Diplomado en Telecomunicaciones
Universidad de San Carlos de Guatemala 1993 — 1999
Ingeniero, Ingeniero electrónico y Telecomunicaciones
Universidad de San Carlos de Guatemala 1993 — 1998
Ingeniería, Ingenieria Eléctrica
Molinos de Puerto Rico an Ardent Mills Company January 2015 - Present
Molinos de Puerto Rico an Ardent Mills Company March 2014 - January 2015
Claro February 2009 - June 2013
Skills
Marketing Communications, Marketing, Public Relations, Marketing Strategy, Social Media, Online Advertising, Account Management, Spanish, Strategic Planning, New Business Development, Sales, Customer Service, Promotions, Online Marketing, Management, Advertising, Fashion Jewelry
Education
Universidad del Sagrado Corazón 2004 — 2008
BS, Business Administration; Marketing
Universidad del Sagrado Corazón
Online Interpreters June 2014 - Present
Open Mobile PR March 2013 - April 2014
Claro November 2012 - February 2013
Citi June 2006 - May 2012
Sprint Nextel May 2005 - May 2006
Centennial 2002 - 2005
DIRECTV 2001 - 2002
Skills
Sales, Call Centers, Customer Service, Customer Experience, Customer Satisfaction, Customer Retention, Management, Sales Management, Business Analysis, Teamwork, Team Leadership, Credit, Credit Cards, Vendor Management, Process Improvement, Microsoft Office, Team Building, Banking, Relationship Management, Operations Management, Direct Sales, Leadership, Call Center, Loss Mitigation, Escalation, Credit Analysis, PeopleSoft, Incident Management, Mortgage Underwriting, Service Delivery, Conflict Resolution, Strategic Planning, Workforce Planning, Job Scheduling, Strategic Negotiations, Sales Presentation..., PowerPoint, Training, Telecommunications, Medical Translation, Simultaneous..., Consecutive..., Financial Translation, Technical Translation, Spanish Translation, Public Diplomacy
Education
Universidad Del Este 2015 — 2017
Master's Degree, Public Policy
Universidad Metropolitana 2012 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations, Magna Cum Laude (3.87)
Universidad de Puerto Rico 1999 — 2003
Bachelor of Business Administration (B.B.A.), Finance, General
Claro Puerto Rico July 2011 - July 2013
Claro May 2008 - July 2011
Claro February 2000 - May 2008
Skills
Telecommunications, Wireless, GSM, IP, Broadband, VoIP, VAS, BSS, 3G, Team Leadership, Vendor Management, Mobile Devices, CDMA, MPLS
Education
Universidad del Sagrado Corazón
Bachelor's degree, Telecommunications Management
Claro January 2009 - Present
Skills
Telecommunications, GSM, 3G, IP, UMTS, Mobile Devices, VoIP, LTE, 2G, WCDMA, GPRS, BSS, VAS, RF, Linux, Product Management, MPLS
Education
Universidad de San Carlos de Guatemala
Ingeniería Electrónica
Oracle April 2013 - Present
Samsung January 2012 - 2012
Dell July 2009 - August 2011
Dell December 2004 - June 2009
Dell October 1999 - December 2004
Claro March 1999 - October 1999
DHB Componentes Automotivos 1997 - 1999
Kepler Weber June 1995 - March 1997
Skills
Sales Operations, Negotiation, PMI, Purchasing, Services Marketing, Digital Strategy, Online Services, Project Management, Product Management, Marketing, Product Marketing, Process Improvement, Strategy, Business Development, Salesforce.com, Management, Cross-functional Team..., Solution Selling, Marketing Strategy, Program Management, Logistics, Forecasting, Market Research, Business Intelligence, Leadership, Project Planning, Analysis, CRM, Training, Sales, Competitive Analysis, Team Management, Segmentation, Product Launch, Team Leadership, Brand Management, Procurement, Pre-sales, Business Strategy, Marketing Management, SaaS, Cloud Computing, Outsourcing, Channel Partners, Partner Management
Education
Fundação Getulio Vargas 2004 — 2005
MBA, Gestão Empresarial(Business Management)
Fundação Getúlio Vargas 2005 — 2005
PMI, Project Management - PM Tech
Universidade do Vale do Rio dos Sinos 1998 — 1998
Pos, Relações e Negócios Internacionais
Universidade do Vale do Rio dos Sinos 1994 — 1997
Graduation, Business Administration - Major in Foreign Trade
University of California, Los Angeles 1994 — 1994
Extension-UCLA, Intl Business - Export / Import
University of California, Los Angeles 1994 — 1994
Extension at UCLA, Marketing
Universidade do Vale do Rio dos Sinos 1990 — 1993
Graduation, Communication - Major in Advertising and Publicity
Claro 2013 - Present
Payless ShoeSource May 2011 - June 2013
Skills
Management, Direct Marketing, Retail, Leadership, Microsoft Office, Marketing Strategy, Sales Management, Marketing, Team Leadership, Sales, Negotiation, Marketing Communications, Business Strategy, Customer Service
Education
Universidad de Puerto Rico 2008 — 2013
Bachelor of Business Administration (BBA), Management/Marketing
El conquistador February 2015 - Present
Claro 2011 - 2012
Education
Universidad Del Este 2013 — 2015
Associate's degree, Culinary Arts/Chef Training
Kellogg Company October 2014 - Present
Henkel June 2012 - October 2014
Nielsen July 2011 - June 2012
Claro February 2010 - January 2011
Skills
Marketing Strategy, Trade Marketing, Strategic Planning, Spanish, SAP, Marketing, Supply Chain, English, Market Analysis, Business Planning, Market Research, Management, Mercadotecnia, Estrategia de..., Investigación de..., Análisis de mercados, Planificación..., Estrategia empresarial, Estudios de mercado
Education
EUDE Business School 2013 — 2016
Master of Business Marketing (On line)
EUDE Business School 2013 — 2015
Master en Dirección Comercial (MBA On line)
Universidad Francisco Marroquín 2011 — 2013
Master, Negocios Internacionales
Universidad Francisco Marroquín 2006 — 2009
Licenciatura, Administración de Empresas con Especialidad en Mercadeo
Kivuto Solutions Inc. July 2015 - Present
Rogers Communications August 2013 - July 2015
IBM July 2011 - July 2013
Dell July 2010 - July 2011
HSBC July 2009 - July 2010
Royal Fic Petroleo July 2008 - July 2009
Claro August 2005 - July 2008
Brasil Telecom January 2005 - August 2005
TIM Brasil September 2002 - January 2005
Telefonica March 1998 - September 2001
Skills
Pre-sales, Telecommunications, Management, Start-ups, Sales Management, Team Leadership, Business Planning, Sales, Selling, Mobile Devices, Negotiation, New Business Development, Cloud Computing, Channel Partners, Go-to-market Strategy, Sales Process, Product Management, Direct Sales, Networking, Project Management, Outsourcing, Business Strategy, Business Alliances, Teamwork, ITIL, Business Intelligence, Professional Services, Communication, SaaS, Enterprise Software, Partner Management, Business Development, Investments, Team Building, Public Speaking, IBM Servers, Strategic Planning, Social Networking
Education
Algonquin College of Applied Arts and Technology 2015 — 2016
Business English
Universidade Paulista / UNIP 1996 — 2000
Bachelor of Business Administration (B.B.A.), International Business
Universidade Presbiteriana Mackenzie 1992 — 1996
Associate's degree, High School/Secondary Diplomas and Certificates
The English Center 2001 — 2002
English as a Second Language, English Language and Literature, General
Wagner College 1999 — 1999
English as a Second Language
Telco November 2010 - Present
Carrier November 2008 - September 2010
Claro September 2003 - October 2008
Radiomovil Dipsa (Telcel Mexico) January 2001 - October 2003
Skills
Telecommunications, Mobile Devices, Wireless, Product Management, Business Strategy, Product Marketing, Team Leadership, Business Planning, Sales Management, Marketing Strategy, VAS, New Business Development, Start-ups, Gestión de productos, Telecomunicaciones, Business Development, Negotiation, Dispositivos móviles, Estrategia empresarial, Plan de negocio, Creación y desarrollo..., Negociación, Strategic Planning, Planificación...
Education
Aden Business School 2007 — 2008
TOP MANAGMENT, Alta Direccion
Universidad Anáhuac de Cancún 1996 — 2000
Profesor de MKT, Marketing
Pivotal Software, Inc. April 2015 - Present
Itaú Unibanco November 2012 - February 2014
Ericsson February 2011 - November 2012
Ericsson January 2010 - February 2011
Ericsson October 2005 - December 2009
Claro September 2002 - September 2005
Claro November 1999 - August 2002
Skills
PaaS, Hadoop, Big Data, Open Source Software, Pre-sales, Solution Architecture, GSM, Telecommunications, Integration, VAS, Cloud Computing, Business Intelligence, Telco, SQL, BSS, Databases, Routing, SS7, Unix, 3G, Ruby on Rails, Software Development, AngularJS, JavaScript, Web Application..., IP, Ericsson OSS, Enterprise Architecture, LTE, NMS, Mobile Devices, Wireless, GPRS, Core Network, TCP/IP, Solaris, Mobile Communications, Network Design, Service Delivery, Managed Services, Network Architecture, System Deployment, Computer Network..., VoIP, Ruby
Education
Dev Bootcamp 2014 — 2015
Computer Software Engineering
Fundação Getulio Vargas 2010 — 2012
MBA, Business Management
Pontifícia Universidade Católica de Campinas 2001 — 2006
Bachelor of Science (BSc), Electrical Engineering with Telecommunication Emphasis
BM&F Bovespa 2013 — 2013
Finance, General, Risk Management
CGI November 2014 - Present
Optimal Payments June 2013 - November 2014
Claro July 2012 - May 2013
Claro January 2010 - June 2012
Claro February 2007 - December 2009
Verizon IT August 2006 - February 2007
Opitel March 2004 - August 2006
Skills
Business Intelligence, Oracle, PL/SQL, ETL, Cognos, Data Warehousing, SQL Tuning, SQL, Kimball Methodology, Microsoft SQL Server, Databases, Unix Shell Scripting, Business Objects, Telecommunications, SQL*Plus, Shell Scripting, UML, Data Integration, Business Analytics, Report Design
Education
Stevens Institute of Technology 2008 — 2010
M.S., Information Systems
Instituto Tecnológico de Santo Domingo 2002 — 2007
B.S., Systems Engineering
TD June 2014 - Present
TD July 2011 - June 2014
TD September 2009 - July 2011
La Positiva Seguros y Reaseguros May 2006 - July 2008
Claro September 2003 - April 2006
Skills
PMP, Investments, Business Strategy, Product Management, Account Management, Business Planning, CRM, Management, Project Management, Strategic Planning, Strategy, Process Improvement, Compliance Management, Analytics, Financial Analysis, Business Analysis, Sales Management, Marketing, Banking, Forecasting
Education
Ivey Business School at Western University 2008 — 2009
MBA, Master of Business Administration
Centrum Business School 2004 — 2006
Executive Diploma, Business Strategy
Pontificia Universidad Católica del Perú 1998 — 2003
Engineering, Industrial Engineering
Amazon February 2012 - Present
Third Solutions October 2011 - February 2012
Claro March 2008 - October 2011
Odebrecht March 2011 - September 2011
Capacity, SRL January 2010 - August 2011
Verizon Business May 2006 - March 2008
ACS, a Xerox Company August 2004 - April 2006
Skills
Web Services, Linux, XML, SQL, Unix, Oracle PL/SQL..., Java, Oracle, Software Development, PL/SQL, JavaScript, Java Enterprise Edition, Eclipse, Hibernate, Software Engineering, Agile Methodologies, ETL, Web Applications, Databases, JSP, Swing, Scrum, Data Warehousing, Unix Shell Scripting, Integration, MySQL, Maven, Microsoft SQL Server, JavaSE, .NET, Algorithms, Core Java, Spring, Tomcat, Servlets, Programming, C#, ASP, JUnit, Visual Studio
Education
Universidad APEC 2004 — 2009
B.S. (Magna Cum Laude), Computer Science / Software Engineering
iCarnegie - Cargenie Mellon University
Software System Development (Module I and II), Software
Hewlett-Packard January 2014 - Present
VMware April 2013 - January 2014
Apple Inc. May 2011 - April 2013
Blizzard Entertainment July 2010 - May 2011
VO2 triathlon & cycles January 2009 - August 2010
Acumuladores Moura S/A. (Wayotek Battery Corp.) June 2004 - October 2008
Acumuladores Moura S/A. September 2002 - May 2004
Valeo Schalter und Sensoren May 2002 - August 2002
Coperion 2002 - 2002
Claro November 1999 - May 2001
Skills
Project Management, Project Planning, SDLC, Git, Github, Linux Server, JavaSE, MySQL, Machine Learning, GNU Octave, Java Enterprise Edition, Java Web Services, Forecasting, Operations Management, Sales Management, Sales, Management, Strategy, Sales Operations, Process Improvement, Business Development, Competitive Analysis, Business Planning, Team Management, Quality Assurance, Business Analysis, Customer Service, Salesforce.com, Account Management, Logistics, ERP
Education
Fachhochschule Esslingen - Hochschule für Technik 2001 — 2002
MBA
Universidade Federal de Pernambuco 1991 — 1996
Engineer
Stanford University, via Coursera.org 2015 — 2015
Johns Hopkins University, via Coursera.org 2015 — 2016
Specialization
Bethel Church May 2010 - Present
Bethel Church April 2008 - May 2011
H&R Block December 2009 - February 2010
H&R Block January 2009 - February 2009
Uninove October 2002 - February 2007
Azienda Consultoria Empresarial August 2001 - September 2002
Energizer September 2000 - July 2001
Claro November 1998 - September 2000
Skills
Accounting, Business Management, Volunteer Engagement, Payroll, Accounts Receivable, Documentation, Inventory Management, Accounts Payable, ERP, Tax, SAP, Software Documentation, Account Reconciliation, Financial Statements, Management, Cash Flow, Internal Audit, Volunteering
Education
Centro Universitário Nove de Julho 2003 — 2005
Masters Degree, Business Administration
Universidade Mackenzie 1997 — 2002
Bachelors, Accounting
Look at Me Marketing Solutions January 2014 - Present
Claro September 2006 - November 2013
Education
Universidad del Sagrado Corazón
Master of Business Administration (MBA), International Marketing
Universidad de Puerto Rico
Bachelor's degree, Business Administration and Management, General
Universidad del Sagrado Corazón
Certification, Marketing Strategies in Social Media
Universidad de Negocios Navarra, España
Certification, Marketing and Business in Europe
Hult International Business School September 2015 - Present
Accenture September 2011 - July 2015
Accenture July 2008 - August 2011
Amdocs April 2005 - July 2008
Accenture January 2004 - April 2005
Claro March 2003 - December 2003
Skills
Requirements Analysis, Project Management, Business Analysis, Testing, SDLC, PL/SQL, Analysis, Telecommunications, Software Project..., Web Services, Banking, Project Finance, Java, Oracle, Scope Management, Management, Requirements Gathering, People Management, MIS, Project Estimation, Integration, Software Development, Capacity Planning, Business Process, SQL, Full SDLC, Scrum
Education
Hult International Business School 2015 — 2016
Master of Business Administration (MBA), Business Administration and Management, General
Fundação Getulio Vargas 2010 — 2011
Specialization, Finance
Universidade Federal de São Carlos 2000 — 2003
Bachelor, Computer Science, 8/10
COTIL 1995 — 1998
Technician, Data Processing, 7/10
Café OrganoGold October 2012 - Present
VSL Electric LLC October 2008 - Present
TIM Brasil June 2007 - October 2008
Claro March 1998 - October 2006
Skills
Business Strategy, Business Planning, Telecomunicações, Negociação, Liderança de equipe, Planejamento empresarial, Estratégia empresarial, Planejamento estratégico, Gestão de vendas, Microsoft Office, Gestão, Gestão de produtos
Education
Universidade Potiguar
Bacharelado em Ciencia Contabeis
kate spade new york July 2015 - Present
kate spade new york March 2015 - Present
Michael Kors August 2013 - March 2015
Claro January 2009 - November 2012
Education
University of Puerto Rico-Ponce 2001 — 2005
Education, Elementary School K-6 and Special Education
Emma's Beauty Academy-Juana Diaz 2000 — 2002
Associate's degree, Cosmetology/Cosmetologist, General, Diploma
Claro 2012 - Present
Telcel September 2010 - August 2012
GTSGlobal Telecommunications February 2009 - August 2010
Claro September 2006 - January 2009
Telcel February 2000 - August 2006
Telcel August 1999 - January 2000
Telcel August 1991 - July 1999
Skills
International Sales, Product Management, Sales Management, VAS, Wireless, Cellular Communications, GSM, 3G, UMTS, Mobile Devices, Mobile Telephony, Pre-sales, Mobile Communications, Mobile Technology, LTE, New Business Development, Comunicaciones móviles, Comunicación inalámbrica, Creación y desarrollo..., Dispositivos móviles, Gestión de productos, Gerencia de ventas, Preventas, Redes de celdas, Servicios con valor..., Sistema global para las..., Sistema universal de..., Tecnología móvil, Ventas internacionales
Education
Instituto Tecnologico de Monterrey 1998 — 1999
Diplomado, Direccion Empresarial
Instituto Politécnico Nacional 1975 — 1981
Ingeniero, Telecomunicaciones
Deluxe Entertainment Services Group February 2015 - Present
RB PHARMACEUTICALS S.A.S. January 2010 - November 2012
Claro February 2009 - January 2010
Skills
Human Resources, Novatime, The applicant manager, SharePoint, Débrouillardise, Management, Talent Acquisition, Recruiting, Microsoft Office, Kronos, Communication, Project Management, Social Networking, Customer Service, Pharmaceutical Industry, GMP, Microsoft Excel, Validation, Marketing Strategy, Organization Skills, Strategic Planning, Pharmaceutical Sales, Supply Chain, Service client, Gestion de projet, Planification..., Acquisition de talents, Ressources humaines, Recrutement
Education
Université de Montréal - HEC Montréal 2014 — 2014
Diplomée, Certificat en Gestion des Ressources Humaines
Politécnico Grancolombiano 2004 — 2010
Professionnel Affaires Internationales, Baccalauréat en administration des affaires (spécialisation en commerce international)
Universidad Politécnica de Valencia 2008 — 2008
Semestre International
Cegep du vieux montreal 2013 — 2013
Programme de francisation et d’intégration – MICC
Ryder Supply Chain Solutions August 2015 - Present
Phoenix Transportation Services LLC. November 2014 - July 2015
Embry-Riddle Aeronautical University October 2012 - October 2014
Claro December 2008 - September 2012
G.R.A.N Airport Support Services February 2007 - April 2007
Education
Embry Riddle Aeronautical University-Worldwide 2013 — 2016
Master of Science (M.Sc.), Logistics & Supply Chain Management
Inter American University of Puerto Rico-Bayamon 2000 — 2008
Bachelor of Science (BS), Aviation/Airway Management and Operations
Phoenix East Aviation 2005 — 2006
Instrument rating and commercial pilot ground school
LotoOfertas.com January 2015 - Present
LotoOfertas.com November 2014 - Present
First Medical October 2014 - December 2014
Aflac 2012 - 2013
CSA Marketing August 2007 - August 2012
Claro October 2011 - July 2012
Skills
Public Relations, Marketing, Sales, Online Marketing, Social Networking, Digital Marketing, Microsoft Excel, SEO, Facebook, Social Media, Social Media Marketing, Advertising, Digital Media, Account Management, Web Marketing, Google Adwords, Mobile Marketing, SEM, Digital Strategy, Online Advertising, Creative Strategy, Business Strategy, Customer Satisfaction, Customer Retention, Teamwork, Microsoft Office, PowerPoint, Spanish, Team Leadership, Social Marketing, Microscopy, DNA extraction, DNA fingerprinting, DNA electrophoresis, Genetics, Gel Electrophoresis, Microbiology, Bacterial Culture, Human Anatomy, Human Relationship, Marketing Strategy, Customer Service, Strategy, Research, Recruiting, Leadership, Team Building
Education
Inter-American University of Puerto Rico-Metropolitan Campus 2009 — 2017
Master’s Degree, Marketing/Marketing Management, General
Universidad Interamericana de Puerto Rico 2007 — 2014
Biology, Biology/Biological Sciences, General
Universidad de Puerto Rico 2007 — 2010
Bachelor's in Biology, Biology/Biological Sciences, General
Claro July 2015 - Present
GasiT April 2013 - April 2015
AviancaTACA Limited October 2011 - March 2013
AviancaTACA Limited May 2007 - October 2011
Skills
Aircraft, Aeronautics, Engineering, Aircraft Maintenance, Analysis, Avionics, Safety Management..., Operations Management, Troubleshooting, Project Management, Aerospace, Project Planning, Logistics, Continuous Improvement, Aircraft Design, Customer Service, Supply Chain Management, Planned Preventative..., Logistics Management, Product Development, Inventory Management, Forecasting, Budgets, Customer Satisfaction, Business Intelligence, Maintenance Management, Flights, Airlines, Airworthiness, Aviation, Airports, Civil Aviation, Negotiation, Engineering Management, Commercial Aviation
Education
ENAE Business School 2011 — 2012
Master, Business Administration
Universidad del Valle de Guatemala 2002 — 2006
Bachelor, Electronic Engineer
Centro Escolar El Roble 1991 — 2001
High School
RecordFlow September 2014 - Present
Brooklyn Production October 2013 - Present
PRTC/Claro 1995 - 2012
Claro 2008 - 2009
Skills
Customer Service, Team Leadership, Microsoft Office, Microsoft Excel, Sales, Negotiation, Microsoft Word, PowerPoint, Call Centers, HTML, Direct Sales, Social Media, Social Networking, Photoshop, Email Marketing, Quality Assurance, Workforce Management, Software Documentation, Telecommunications, Business Analysis, Team Management, Project Management, Customer Satisfaction, Management, Integration, Vendor Management
Education
Caribbean University-Bayamon 1993 — 1994
Computer Programming
John Dewey High School 1990 — 1993
Close the Loop Inc. March 2014 - Present
Plymouth Rock Assurance August 2013 - March 2014
MIT Sloan School of Management May 2012 - June 2013
Lonza August 2010 - May 2012
Fenwal, Inc. June 2009 - April 2010
Gambro August 2007 - June 2009
Claro 1998 - 2006
Skills
Sales, People Management, Sales Operations, SAP SD, Supply Chain, Customer service, Change Management, CRM software, Healthcare, Medical Devices, Lean Sigma, Customer Service, Management, Six Sigma, CRM, SAP, Contract Negotiation, Strategic Planning, Business Strategy, Cross-functional Team..., Business Analysis, Telecommunications, Product Development, Negotiation, Leadership, Management Consulting, New Business Development, ERP, Strategy, Program Management, Business Planning, Performance Management, Team Management, Start-ups, Project Management, Business Development, Product Management, Business Process..., Supply Chain Management, Competitive Analysis, Business Transformation, Process Improvement, Mergers & Acquisitions, Team Leadership, Entrepreneurship, Forecasting, Marketing, Analytics, Operations Management, Product Marketing
Education
Massachusetts Institute of Technology 2012 — 2013
Master of Business Administration (MBA), Innovation and Global Leadership
World Connection July 2013 - Present
BiteGraph.com August 2012 - Present
World Connection October 2012 - June 2013
Innovative Contact Solutions September 2008 - September 2012
Claro January 2001 - December 2002
Skills
Call Center, Blogging, Operations Management, Budget, Quality Assurance, Process Improvement, Process Engineering, Digital Marketing, SEO, Online Travel, Budgets, Management, Customer Satisfaction, Team Building, Microsoft Office, CRM, BPO, Strategic Planning, Leadership, Customer Service, Telecommunications, Call Centers, Cross-functional Team..., Business Planning, Coaching, New Business Development, Performance Management, Human Resources, Customer Retention, Lead Generation, Customer Experience, Outsourcing, Inbound Marketing, Workforce Management, Training, Team Leadership, Vendor Management, Team Management, Business Strategy, Business Process..., Strategy
Education
eDX 2015 — 2015
Coaching Best Practices, Operations, Coach
Tecnológico de Monterrey 2011 — 2011
Diploma, Financial Management
Universidad Galileo de Guatemala 2005 — 2005
Post-Graduate Degree, Degree in ISO9000 Quality Assurance
Universidad del Valle de Guatemala 1998 — 2001
Colegio Bilingüe Vista Hermosa 1993 — 1997
Bachelor of Science (B.S.)
Instituto Austriaco Guatemalteco
DIRECTV March 2013 - Present
Claro PR September 2005 - March 2013
Claro August 2010 - May 2011
E Wireless August 2003 - July 2004
Skills
Leadership Development, Organizational Learning, Organizational..., Training Delivery, Strategic Planning, Job Evaluation, Employee Training, Recruiting, Training, Human Resources, Coaching, Interviews, Personnel Management, Leadership, Change Management
Education
2011Universidad Carlos Albizu 2008 — 2011
MS (MASTER'S, SCIENCE) INDUSTRIAL/ ORGANIZATIONAL PSYCHOLOGY
Universidad de Puerto Rico 2003 — 2008
Bachelor of Arts (B.A.), Psychology
Gap Inc./Old Navy October 2013 - Present
VTR October 2012 - June 2013
VTR May 2011 - September 2012
Claro May 2010 - May 2011
Ribeza Ltda. June 2009 - February 2010
GAYLORD TEXAN RESORT & CONVENTION CENTER, USA December 2007 - April 2008
Skills
Roaming, Telecommunications, Team Leadership, Wireless, Mobile Communications, Product Management, GSM, Retail Sales, Management, VAS, Sales, Product Marketing, Project Management, Team Management, Marketing, Leadership, Mobile Applications, Fully bilingual English, Mobile Devices
Education
Universidad del Desarrollo 2006 — 2007
Master of Science in Management, Major in Marketing, with highest distinction
Universidad del Desarrollo 2002 — 2007
Bachelor of Business Administration (BBA), Business Administration and Management, General
Claro April 2010 - Present
Universidad Galileo July 2010 - Present
Digitex November 2009 - March 2010
Skills
ADSL, Software, Avaya, Telecommunications, VoIP, Call Center, Switches, CCNA, Routers, Router Configuration, LAN-WAN, ITIL, Outsourcing Management, WAN, LAN Switching, Network Engineering, Cisco Technologies, Routing, Routing Protocols, Service Management, Tecnología de Cisco, Telecomunicaciones
Education
Universidad Galileo 2005 — 2012
Licenciado, Informatica y Telecomunicaciones
Claro April 2010 - Present
University of Phoenix 2007 - Present
National University College June 2013 - October 2014
University of Phoenix October 2007 - October 2010
Verizon Enterprise Solutions February 2005 - April 2010
Verizon 2001 - February 2005
Skills
Marketing, Forecasting, Sales Management, Sales, Budgets, Negotiation, Sales Operations, Strategic Planning, Team Leadership, Product Management, Business Strategy, Product Marketing, New Business Development, Product Development, Telecommunications, Project Management, Customer Service, Marketing Strategy, Account Management, Leadership, Wireless, Selling, Market Planning, Pricing, CRM, Marketing Communications, Strategy
Education
Universidad del Turabo
DBA (in process), Business Administration and Management, General
Universidad Metropolitana 2004 — 2006
MBA, Marketing
University of Phoenix 2001 — 2003
Marketing
UPR Rio Piedras 1981 — 1984
Agustin Stahl High School 1979 — 1981
High School/Secondary Diplomas and Certificates
Fierce Model & Talent Agency August 2011 - Present
Claro June 2008 - Present
Camara de Comercio 2011 - 2011
Refine Models 2010 - 2011
Skills
Telecommunications, Marketing Strategy, Strategic Planning, Team Leadership, Spanish, Sales Management, Business Strategy, Negotiation, Business Planning, New Business Development, Mobile Devices, Marketing, Wireless, Marketing Communications, Customer Service, Promotions, Servicio de atención al..., Social Media Marketing, Public Relations
Education
Universidad del Sagrado Corazón 2009 — 2012
MA, Relaciones Públicas
Sagrado Corazon 2004 — 2009
Bachillerato, Mercadeo / Relaciones Publicas
PepsiCo July 2015 - Present
PepsiCo November 2013 - June 2015
PepsiCo August 2012 - November 2013
Claro August 2010 - August 2012
AviancaTACA Limited June 2008 - August 2010
Skills
Team Leadership, Business Strategy, Project Management, Strategic Planning, Telecommunications, Business Planning, Negotiation, Project Planning, Financial Analysis, Marketing Strategy, Microsoft Office, Mobile Devices, Microsoft Excel
Education
Universidad Francisco Marroquín 2009 — 2011
Master of Business Administration (MBA), MBA
Universidad del Valle de Guatemala 2003 — 2008
Ingeniero Industrial, Ingeniería industrial
CESA June 2011 - Present
Millicom November 2009 - December 2010
Claro March 2006 - August 2009
Skills
Account Management, Solution Selling, Telecommunications, Direct Sales, Sales Management, Sales, New Business Development, Managed Services, Key Account Management, Sales Process, Ventas, Planificación...
Education
Universidad de Valparaíso 2007 — 2008
Master of Business Administration (MBA), Gestión de Organizaciones
Universidad del Valle de Guatemala 2001 — 2005
Licenciatura en Ingeniería Electrónica, Ingeniería electrónica
Industrial Electrical Systems January 2015 - Present
ENGINEERED ENVIRONMENTS AND POWER COMMUNICATIONS INC. August 2013 - November 2014
CAL Development Inc. December 2012 - August 2013
Ericsson July 2011 - November 2011
Telefónica February 2006 - October 2009
Claro July 2005 - December 2005
Lacayo-Fiallos Engineers January 2003 - February 2004
Skills
Project Planning, Construction Management, Construction, MS Project, Management, Civil Engineering, Engineering, AutoCAD, Subcontracting, Concrete, Budgets, Microsoft Excel, Contract Management, PMP, Process Scheduler, Project Management, Electricians, Contract Negotiation, Contractors, Team Leadership, CDMA, 2G, 3G, LTE, OSHA Certified, Cell Site Construction, Rooftops, Tower Erection, Site Installation, Microsoft Project
Education
Nicaraguan National University of Engineering- Branch Pedro Arauz Palacios 2001 — 2004
Bachelor of Engineering (B.E.), Civil Engineering
Universidad Nacional de Ingeniería (NI)
Bachelor of Engineering (B.E.), Electronic Engineering
Target February 2013 - Present
Target March 2012 - February 2013
Target March 2011 - March 2012
Likay Creativos January 2010 - February 2011
Marriott International October 2008 - November 2009
Banco Pichincha January 2006 - April 2008
Claro August 2001 - January 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, Strategic Planning, Budgets, Negotiation, Apple, Logistics, Project Management, Sales Management, Team Building, Team Leadership, Business Strategy, Sales, Leadership, Management, Teamwork, Merchandising, Retail
Education
Excelsior College 2002 — 2007
Bachelor of Science (B.S.), Business Administration and Management, General
Claro May 2007 - Present
Dish Network 2007 - 2013
Skills
Like Challenges, Working With Clients, Sales&Marketing
Education
Universidad del Turabo 1985 — 1987
Associate's degree, Business Administration and Management, General
alexandria virginia 1982 — 1985
high school diploma
Apple February 2009 - Present
Claro August 2004 - January 2009
Orange France March 2003 - October 2003
ATL September 1999 - August 2002
Skills
LTE, GSM, GPRS, UMTS, RAN, 3G, Wireless, Telecommunications, IP, CDMA, Mobile Devices, WCDMA, Edge, HSPA
Education
Télécom Bretagne (ex- Enst de Bretagne, école nationale supérieure des télécommunications de Bretagne) 2002 — 2003
Masters, Mobile Networks and Services
Pontifícia Universidade Católica do Rio de Janeiro 1995 — 2000
Graduation, Electrical Engineering
Cox Communications October 2013 - Present
Cox Communications March 2012 - October 2013
Cox Communications September 2009 - March 2012
Claro February 2007 - April 2008
Verizon March 2006 - February 2007
Verizon June 2005 - March 2006
Verizon February 2002 - June 2005
Skills
Fluent in Spanish, Marketing Strategy, Retail, Customer Experience, Telecommunications, Segmentation, Customer Satisfaction, Management, Product Management, Sales Operations, Leadership, Marketing, Sales, Sales Management, CRM, Strategy
Education
Emory University - Goizueta Business School 2008 — 2009
MBA
Pontificia Universidad Católica Madre y Maestra 2001 — 2005
Bachelors in Business, Business Administration
Algar Telecom June 2013 - June 2015
Claro July 2011 - December 2012
Oi/Telemar April 2009 - July 2011
Brasil Telecom August 2004 - March 2009
Siemens February 2001 - July 2004
Skills
PMP, Telecommunications, Mobile Devices, ITIL, MS Project, PMI, Project Management, Integration, VoIP, Plataformas wireless, Liderança de equipe, PMI (Project Management..., Telecomunicações, PMP (Profissional de..., Dispositivos móveis, Negociação, GSM, Gestão de projetos, Voz sobre IP, IP, Integração, Microsoft Project, Gestão, Team Leadership, Business Strategy, Negotiation, Business Planning, Management, Sales Management, Wireless, Product Management, Pre-sales, Strategic Planning, PI (Protocolo de...
Education
Fundação Getulio Vargas 2005 — 2006
MBA
Universidade Federal do Paraná 1998 — 2002
KOPP February 2010 - August 2011
Claro May 2007 - February 2009
By Cell May 2006 - May 2007
Skills
VAS, Telecommunications, Trade Marketing, Sales Management, IP, GSM, Business Planning, UMTS, Marketing, Negotiation, Marketing Strategy, Team Leadership, Operating Systems, Business Strategy, Strategic Planning
Education
FAAT - Londrina 2011 — 2013
MBA, Marketing e Gestão estratégica de Pessoas
Umesp - Londrina 2011 — 2012
Técnico, Marketing
PUC-PR 2009 — 2010
Bacharel, Administração - Interronpido
Umesp / FTSA 2002 — 2005
Bacharel, Teologia
Synettry Consulting Group February 2015 - Present
Dattum Developments May 2013 - Present
T-Mobile April 2011 - May 2013
Claro May 2008 - January 2010
Skills
Telecommunications, Wireless, Project Planning, Project Management, Team Leadership, Vendor Management, Account Management, Management, Product Marketing, Business Development, Direct Sales, LTE, 4G, Microwave, Cellular Communications, Modifications, Construction Management, Wireless Networking, Building Permits, Permit Applications, Permit Compliance, Site Development, Construction Site..., Site Supervision, Product Development, Customer Experience, Sales, Project Coordination, UMTS, Product Management
Education
San Juan School of Interior Design 2000 — 2002
Bachelor of Arts (BA), Interior Design
Universidad de Puerto Rico 1995 — 2000
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
Talk December 2014 - Present
Vivo S.A. September 2005 - September 2013
Telefónica, S.A. 2005 - 2013
Claro 2002 - 2005
Skills
Telecommunications, Mobile Devices, VAS, VoIP, Sales Management, Wireless, PMI, IP, Business Planning, GSM, Team Leadership, Negotiation, 3G, Product Management, Pre-sales, Solution Selling, Team Management, Management
Education
FGV 2008 — 2010
Master of Business Administration (MBA)
Faculdades Integradas de Guarulhos 1995 — 1999
Direito
Matrix Service Company March 2013 - Present
Self-employed consultant May 2012 - February 2013
Deloitte Consulting February 2007 - March 2012
Claro August 2003 - January 2004
Celta Consulting July 2003 - January 2004
Vivo June 2000 - July 2003
Meta January 2002 - January 2003
Skills
Management Consulting, English, Project Management, Business Analysis, Change Management, Telecommunications, Business Process..., Strategic Communications, Brazilian Portuguese, Spanish, Development & delivery..., Training Programs, SAP Implementation, Oracle implementation, Ultipro implementation, Talent Management, Instructor-led Training
Education
Oklahoma State University 2005 — 2006
Master of Science, International Business
Universidade Federal Fluminense 1997 — 2003
Bachelors, Psychology
Qualcomm Inc. May 2007 - Present
Claro 2007 - 2008
Ericsson February 2001 - April 2007
Ericsson Australia 2001 - 2005
Global Telecom 1998 - 2001
Ericsson 1997 - 1998
Ericsson 1996 - 1998
Ericsson 1996 - 1998
Ericsson 1996 - 1998
ericsson 1996 - 1998
Skills
Microwave, UMTS, GSM, WCDMA, Product Management, RAN, Integration, RF, Transmission, LTE, 3G, Wireless, Cellular Communications, IP, Telecommunications, 4G, CDMA, 2G, PMP, HSPA, Mobile Communications, BSS, Mobile Devices, Pre-sales, GPRS, Network Optimization, WiMAX, VAS, Edge, 3GPP
Education
Fundação Getulio Vargas 1999 — 2000
Post grad, Enterprise
INATEL 1990 — 1995
BEE, Telecom
Winnsboro High School 1988 — 1989
Ingevec August 2011 - May 2013
SODEXO November 2008 - July 2011
Mattel, Inc. November 2006 - October 2008
Hewlett-Packard April 2003 - October 2006
Claro November 2000 - March 2003
Education
MIT Sloan School of Management 2013 — 2014
Master of Business Administration (MBA), Finance
Pontificia Universidad Católica de Chile 2006 — 2006
Master of Business Administration (MBA), Finance
Pontificia Universidad Católica de Chile 1995 — 2000
Engineer's degree, Business Administration and Management, General
Pontificia Universidad Católica de Chile 1995 — 1999
Bachelor of Science (BS), Business Administration and Management, General
Pontificia Universidad Católica de Chile 1995 — 1999
Bachelor of Science (BS), Economics
Nokia Siemens Networks December 2011 - Present
Nokia Siemens Networks May 2009 - December 2011
Nokia Siemens Networks February 2011 - April 2011
Nokia Siemens Networks August 2007 - April 2009
Nokia Siemens Networks May 2005 - August 2007
Claro June 2000 - May 2005
Education
Pontificia Universidad Católica del Perú 1993 — 1999
Great Place to Work Institute Canada February 2009 - Present
Claro January 2005 - February 2009
VERISIGN 2003 - 2005
Embratel July 2000 - September 2003
Telefonica 1999 - 2000
Motorola do Brasil 1998 - 1999
Skills
Team Leadership, Telecommunications, Business Strategy, Business Planning, Strategic Planning, Marketing, Budgets, Operations Management, Financial Analysis, Business Process, Management Consulting, Strategy, Sales, Start-ups, Competitive Analysis
Education
Fundação Getulio Vargas 2002 — 2003
MBA, Gestão Empresarial
Universidade Mackenzie 1994 — 1999
Graduação, Arquitetura e Urbanismo
Escola Superior de Propaganda e Marketing 1994 — 1997
Graduação, Comunicação Social - Marketing
Colegio Santa Cruz 1983 — 1993
John Deere May 2013 - August 2013
DuPont October 2009 - June 2012
DuPont April 2008 - October 2009
Claro November 2007 - March 2008
The Church of Jesus Christ of Latter-day Saints June 2004 - August 2007
Skills
Corporate Finance, Financial Analysis, Financial Reporting, Accounting, SAP, Strategic Financial..., Cost Accounting, Credit Analysis, Leadership, Training, Budgets, Analysis, Project Management, Account Reconciliation, Forecasting, Accounts Receivable, Finance, Credit
Education
Brigham Young University 2012 — 2014
Master of Business Administration (MBA), Finance, Global Management
Universidade Presbiteriana Mackenzie 2005 — 2008
Bachelor of Science, Business Administration
TD July 2015 - Present
New York Life Insurance Company September 2014 - June 2015
Autofacil May 2010 - January 2014
Autofacil May 2009 - April 2010
Claro May 2005 - August 2007
Banco Cuscatlán October 2003 - February 2004
Skills
Corporate Finance, Loan Portfolio Analysis, Corporate Budgeting, Sales Management, Cross Cultural..., Sales, Business Strategy, Cross Selling, Pricing Strategy, Financial Instruments, Long Term Care Insurance, Financial Risk..., Customer Service, Risk Management
Education
INCAE Business School (Costa Rica) 2007 — 2009
Master of Business Administration (MBA), Finance
Universidad Don Bosco 2000 — 2005
Bachelor of Engineering (BEng), Computer Engineering
Solis Subuyuj & Asociados August 2014 - Present
Alfonso Orozco - Division Auditoria October 2011 - May 2014
Claro September 2010 - January 2012
Ernst & Young November 2004 - August 2011
PricewaterhouseCoopers July 2003 - October 2004
Tulischth Diaz & Asociados September 1998 - June 2003
Skills
COSO, IFRS, Sarbanes-Oxley Act, Assurance, US GAAP, Internal Controls, IT Audit, Tax Accounting, Auditing, Financial Reporting, Tax, Internal Audit, Financial Accounting, Consolidation, COBIT, Accounting, Financial Audits, Sarbanes-Oxley, Tax Law, Enterprise Risk..., Transfer Pricing, Auditorías, Ley Sarbanes-Oxley, Contabilidad tributaria, Normas Internacionales...
Education
Universidad de San Carlos de Guatemala 1991 — 1998
CPA, Auditoria
Universidad de San Carlos de Guatemala
Contador Publico y Auditor, Auditoría
private IT DirectorBanco De Desarrollo Económico para PRJanuary 2009 - December 2012
Claro December 1979 - August 2007
Skills
Banking, Microsoft Office, Financial Analysis, Customer Service, Risk Management, Business Analysis, Accounting, Analysis, Financial Reporting, Budgets, Teamwork, Microsoft Word, PowerPoint, Management, Change Management, Process Improvement, Business Strategy, Strategic Planning, Team Leadership, Outlook, Team Management, Access, Insurance
Education
EDP College of Puerto Rico Inc-San Juan 1978 — 1980
Information Technology
Huawei Technologies May 2014 - Present
Huawei November 2011 - May 2014
Claro May 2009 - May 2011
Claro January 2003 - May 2009
Education
Universidad Francisco Marroquín 2004 — 2006
MBA
Universidad del Valle de Guatemala 1997 — 2002
Ingeniero Electronico
Grupo DNA September 2014 - Present
PMovil September 2014 - Present
Telepromos November 2013 - August 2014
Telepromos September 2012 - March 2014
Claro March 2009 - August 2012
Claro Guatemala 2009 - 2010
Claro October 2008 - March 2009
Claro October 2004 - September 2008
Universidad de San Carlos de Guatemala 2001 - 2004
Skills
VAS, Mobile, Telecommunications, Wireless, Mobile Solutions, Business Strategy, Estrategia de..., Gestión de proyectos, Marketing Strategy, Marketing de productos, Mobile Marketing, Negociación, Product Management, Product Marketing, Administración y..., Dispositivos móviles, Telecomunicaciones, Estrategia empresarial, Gestión de productos, Servicios con valor..., Management, Comunicación inalámbrica, Planificación..., Tecnología móvil, Strategic Planning, Sistema global para las..., IP, Mobile Devices, GSM, Marketing móvil, Liderazgo de equipos, Protocolos de Internet, Team Leadership, Project Management
Education
Universidad Mariano Gálvez 2006 — 2008
Maestría, Administración de Proyectos
Universidad Galileo 2006 — 2006
CCNA, Redes de Datos
Universidad de San Carlos de Guatemala 1999 — 2003
INGENIERO, ELECTRÓNICA
Claro Guatemala October 2014 - Present
MyEstratec September 2009 - Present
Claro August 2012 - September 2014
Claro July 2011 - August 2012
Novartis April 2009 - August 2010
Aseinfo Guatemala S. A. October 2008 - April 2009
Aseinfo Guatemala S. A. December 2006 - September 2008
Banco Promerica Guatemala February 2006 - December 2006
CitiBank Guatemala September 1999 - July 2000
Skills
Teamwork, Service Management, Requirements Analysis, Software Engineering, ITIL, Team Leadership, SQL, Oracle, Project Management, MS Project, Business Analysis, IT Service Management, Telecommunications, Visual Basic, IT Management, Visio, Windows, PMP, Process Improvement, marketing, Tactics & Strategy, management approach, market research, market intelligence, VAS, mobile messaging, Software Documentation, Analysis, Management, Software Project..., Marketing
Education
Universidad de San Carlos de Guatemala 2010 — 2011
Master, MBA Industrial & Services
Universidad de San Carlos de Guatemala 2000 — 2007
Bachelor, System Engineering
Datebox August 2015 - Present
Claro November 2012 - Present
Skills
Fundraising, Social Media Marketing, Volunteer Management, Online Marketing, Nonprofits, Board Development, Marketing Strategy, Visual Merchandising, Wholesale Operations, Sales Management, Product Development, Product Design, Managing Distribution..., Sustainable Procurement, Project Management, Social Media, Event Planning, Leadership, Entrepreneurship, Blogging, Facebook, Public Speaking, Social Networking, Event Management, Public Relations
Education
Dallas Baptist University 2008 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Claro June 2012 - August 2012
John Brown University August 2011 - May 2012
SIFE August 2010 - May 2011
Pricewaterhousecoopers LLP November 2008 - August 2009
Skills
Accounting, Forecasting, Leadership, Auditing, Financial Analysis, Budgets, Microsoft Excel, Project Management, Time Management
Education
John Brown University 2009 — 2013
B.S. in Accounting and Business Administration and B.S. in International Business
Academia britanica 1990 — 2005
Bachelor of Science (BS), Accounting and Business/Management
Banco Popular de Puerto Rico July 2015 - Present
Banco Popular de Puerto Rico May 2014 - July 2015
Claro October 2012 - April 2014
Select International January 2012 - October 2012
Aon Hewitt March 2010 - May 2011
Sprint February 2001 - March 2009
Skills
Training & Development, Career Counseling, HR Consulting, Coaching, Customer Service, Team Building, Leadership Development, Psychology, Job Analysis, Succession Planning, Employee Benefits, Career Development, Workshop Facilitation, Employee Training, Leadership, Training Delivery, Organizational..., Management Consulting, Management, Training, Talent Management, Performance Management, Assessment, Virtual Training, Benefits, Mentoring, Onboarding, Adult Education, Curriculum Design, Organizational Learning, Psychological Assessment, Job Readiness, Telecommunications, 360 Feedback, HR Policies, SPSS, Salesforce.com, Sales Presentations, Organizational..., Employee Engagement, Personnel Management, Workforce Planning, Organizational Design, Executive Coaching, Psychometrics, Employee Relations, Recruiting, Conflict Resolution, Talent Acquisition, Performance Improvement
Education
Carlos Albizu University - San Juan Campus 2012 — 2016
Doctor of Philosophy (Ph.D.), Industrial and Organizational Psychology
Carlos Albizu University - San Juan Campus 2009 — 2011
M.S. Psychology, Industrial/Organizational, Distinction
Universidad de Puerto Rico
B.A., Modern Languages
Legal Immigration process August 2013 - July 2015
Buen Vicio December 2010 - August 2013
PSA Peugeot Citroën September 2007 - March 2010
Claro December 2003 - July 2007
Consultores Empresarios May 2000 - November 2003
Consultores Empresarios SA. December 1999 - April 2000
Consultores Empresarios SA. December 1996 - November 1999
Caregiver March 1994 - November 1997
Prof. Dr. Monsignor Michel Schooyans September 1996 - September 1996
Skills
Business Strategy, Leadership, Strategic Planning, Human Resources, Negotiation, Strategy, Marketing Strategy, Microsoft Excel, Training, Team Leadership, Management, Lean Thinking, Psychology, Analysis, Scorecard Management, Flexible Approach, Sales Operations, Teamwork, Recruiting, Interviews, Research
Education
Universidad de Palermo 2001 — 2004
Licentiate degree, Psychology
DIRECTV August 2013 - Present
DIRECTV August 2011 - August 2013
Claro 2006 - 2011
Verizon Wireless 2004 - 2006
Verizon Wireless 2003 - 2004
Verizon Wireless 2002 - 2003
Verizon Wireless 2001 - 2002
Verizon Wireless 1999 - 2001
Puerto Rico Telephone Company 1994 - 1999
Puerto Rico Telephone Company 1992 - 1994
Skills
Mobile Devices, Team Leadership, Account Management, GSM, Sales Management, Product Management, Business Analysis, Project Management, Sales Process, Vendor Management, Networking, Telecommunications, Redaction, Labor Management, Union Labor, Digital TV, Contract Negotiation, channel management, IP, Unified Communications, Integration, Data Center, Broadband, VoIP, Wireless, Customer Satisfaction, Sales, Marketing, Management, Selling, Customer Experience, Business Planning, Leadership, Training, Customer Retention, Channel Partners
Education
Universidad de Puerto Rico
Bachelor of Business Administration (B.B.A.), Marketing
Universidad del Sagrado Corazón
Public Relations
Claro April 2012 - Present
Grupo Erictel August 2011 - April 2012
STA July 2010 - May 2011
Education
Universidad de San Carlos de Guatemala 2003 — 2012
Ingeniero en Ciencias y Sistemas, Computer Science
LaGeo February 2007 - Present
Claro January 2001 - December 2006
Skills
IFRS, Budgeting, Financial Reporting, Forecasting, Consolidation, Analysis, Valuation, Business Analysis, Negotiation, Financial Analysis, SOX, Financial Planning, Risk Management, Financial Modeling, Business Planning, Strategic Planning, KPI, Planning, Accounting, SAP, Cash Flow, Corporate Finance, Business Strategy, Financial Accounting, US GAAP, Cost Accounting, Business Process..., Excel, Cost Analysis, Business Management, Strategic Financial..., Managerial Finance, Budgets
Education
INCAE Business School 2013 — 2015
Especialización en Finanzas
Dr. José Matías Delgado University 1996 — 2001
Bachelor, Business Administration
INCAE Business School
Introduction to Financial Analysis
INCAE Business School
Corporate Financial Strategy
University Centroamricana Jose Simeon Cañas
Valuation of the company
INCAE Business School
Corporate Fraud: detection
Claro April 2013 - August 2014
Claro January 2012 - April 2013
Jogo June 2011 - January 2012
Oi/Telemar January 2009 - May 2011
Brasil Telecom January 2008 - January 2009
Skills
Product Marketing, Internet Product..., B2B Marketing, Telecommunications, Sales Process, Sales Management, Start-ups, Training Skills, B2C Marketing, Business Strategy, Fashion Buying, Marketing Communications, Mobile Marketing, Store Management, Fashion, B2C marketing, Training, Marketing Strategy, Strategy, E-commerce, Sales Operations, CRM, Management, Marketing, Business Planning
Education
UCLA Anderson School of Management 2014 — 2016
Master of Business Administration (M.B.A.)
Escola Superior de Propaganda e Marketing
Coppead UFRJ 2009 — 2011
Fundação Dom Cabral 2008 — 2009
Nottingham University 2005 — 2006
Universidade do Estado de Santa Catarina 2003 — 2007
BBS
Universidade Federal de Santa Catarina 2003 — 2009
Claro May 2012 - Present
Adecco Group February 2012 - May 2012
Triple-S Vida, Inc. January 2005 - July 2010
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Human Resources, Recruiting, Employee Relations, PowerPoint, Outlook, Performance Management, Coaching, Teamwork, Payroll
Education
The Christian University 2011 — 2012
Master's degree, Theology/Theological Studies
University of Puerto Rico 1995 — 2001
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Claro July 1985 - Present
Government of Puerto Rico August 1978 - June 1985
Skills
Training & Development, Languages, Writing
Education
Universidad de Puerto Rico 1970 — 1975
Bachelor, French and Italian
Claro August 2005 - Present
Education
Universidad de San Carlos de Guatemala
Claro November 2008 - June 2015
The Higher Gear Group June 2007 - January 2008
NEMedia January 2006 - March 2007
Skills
Web Development, Linux, Software Development, Web Services, Eclipse, Programming, Web Applications, Java, Databases, XML, Shell Scripting, PostgreSQL, MySQL, UML, JavaScript, PHP, HTML, CSS, Python, Django, JSON, Ubuntu, Apache, Oracle PL/SQL..., Web Service Development, OOP, MVC, TurboGears, SQLAlchemy, Solaris, Android, RESTful WebServices, Tomcat, PL/SQL, AngularJS
Education
Pontificia Universidad Católica Madre y Maestra 2000 — 2005
Bachelor's degree, Telecommunications Engineering, 3.3/4.0
Gross Polowy, LLC January 2015 - Present
CLARO 2011 - 2013
Skills
Legal Writing, Creative Writing, Proposal Writing, Legal Research, Research, Document Review, Legal Documents, Document Drafting, Public Speaking, Impromptu Speaking, Corporate Law, Litigation, Microsoft Office, International Relations, Consumer Law, Westlaw, Diplomacy, Legal Issues, Pleadings, Lexis, Family Law, Arbitration, Mediation
Education
Appalachian School of Law 2009 — 2012
Doctor of Law (J.D.), Law, 2.8
Queens College 2004 — 2008
Bachelor of Arts (B.A.), Political Science and Government, 2.8
Claro May 2008 - Present
Claro Guatemala May 2008 - Present
APROFAM August 2005 - February 2008
Skills
Diseño de redes, Seguridad de red, IP, Network Design, Wireless, Telecommunications, PHP, SQL, MySQL, Software Development, Oracle
Education
KINAL 2014 — 2015
CCNP
KINAL 2011 — 2012
CCNA
Universidad Mariano Gálvez 2009 — 2012
Maestria en Administracion de Negocios
Universidad de San Carlos de Guatemala 1996 — 2005
Ingenierio en Ciencias y Sistemas
Bell Mobility 2013 - Present
Syniverse 2012 - 2013
Mobilicity 2010 - 2012
Rogers 2008 - 2010
Rogers 2004 - 2008
Claro 1998 - 2003
Skills
Roaming, Fraud, Billing Systems, Project Management, Wireless, Telecommunications
Education
University of Toronto 2015 — 2015
Project Management
Humber College 2010 — 2011
Project Management
Autonoma University - Colombia
Bachelor of Computer Science, Telecommunications Systems; Systems Engineer
Los Andes University - Colombia
"Specialist in Telematic", Telecommunication Systems
USCG Auxiliary December 2009 - Present
Claro September 1978 - April 2012
US Army July 1976 - August 1992
Education
UPR Aguadilla 1997 — 1998
Caribbean University 1978 — 1980
dministraccion
Claro January 2002 - Present
AT&T January 1990 - December 1995
Brookdale Community College January 1980 - December 1981
Skills
Networking, Systems, Linux, IBM Servers, Sun Server, 3G, Cisco IOS, Cisco Technologies, LTE, MPLS, Network Design, Programming, Routers, Switches, TCP/IP, VoIP, Security, Telecommunications, Windows Server
Education
Pontifical Catholic University of Puerto Rico of Ponce 1996 — 1998
Bachelor of Business Administration (B.B.A.), Computer and Information Sciences and Support Services
Monmouth University 1990 — 1995
Bachelor of Business Administration (B.B.A.), Computer and Information Sciences and Support Services
Claro August 1996 - Present
Education
Universidad de Puerto Rico 1989 — 1994
Bachelor of Business Administration (BBA), Accounting
Electrocon Contractors January 2007 - Present
Claro March 2009 - August 2011
Skills
Electrical Design, Electrical..., Electric Motors, Telecommunications..., Telecommunications..., Satellite Communications, 3G
Education
Florida International University 2011 — 2014
Master of Science (MS), Electrical, Electronics and Communications Engineering
University of Technology Jamaica 2003 — 2007
Bachelor of Science (BS), Electrical and Electronics Engineering
Dufry July 2013 - Present
Claro August 2011 - July 2012
IKON Group August 2010 - December 2010
Medical Card System Inc. February 2009 - July 2010
Department of the Treasury Puerto Rico February 2008 - June 2008
William Blair & Company June 2001 - June 2004
Skills
Retail, Merchandising, Inventory Management, Forecasting, Supply Chain, Demand Planning, Inventory Control, Supply Chain Management, Microsoft Excel, Purchasing, Customer Service, Pricing, Business Process, Visual Merchandising, Microsoft Office, Assortment, Public Speaking, Leadership
Education
University of Phoenix 2011 — 2012
Business Administration and Management, General
EDP College of Puerto Rico Inc-San Juan 2007 — 2009
Computer Programming, Specific Applications
Culver Academies 2000 — 2004
High School Diploma
Claro tecnicoClaroFebruary 2013 - Present
Skills
Electronics, Electricians, Mechanics
Education
Instituto Tecnologico de Puerto Rico-Recinto de San Juan
grado asociado
Claro October 2010 - Present
Amnet February 2008 - October 2010
USAC, Facultad de Ingeniería January 2005 - November 2007
Skills
Cisco Networking, VAS (Servicios de Valor..., Comercial, Customer Service, Project Management, Telecommunications..., University Teaching, Telecomunicaciones, Protocolos de Internet, Tecnología de Cisco, Servicios con valor..., Conmutadores, Sistema global para las..., Comunicación inalámbrica, Liderazgo de equipos, Diseño de redes, 3G
Education
New Horizons 2013 — 2013
Cisco CCNA, Networking / IP Technology
Intecap 2012 — 2012
Diplomado en Formulación y Evaluación de Proyectos, Administración de Proyectos
INTECAP 2011 — 2011
Diplomado en Logística, Logística
Universidad Galileo 2007 — 2007
Diplomado, Cisco CCNA
Universidad de San Carlos de Guatemala
Ingeniero, Electrónico