CO-OP Financial Services
Industry: Company
DescriptionCO-OP Financial Services, formerly known as CO-OP Network and also known as CU Cooperative Systems, Inc., is a company that operates an interbank network connecting the ATMs of credit unions in the United States, with locations also in Canada and certain United States Navy bases overseas. CEO: Todd Clark President: James Hanisch Founded: 1975 ATMs: 30,000 Chief people officer: Cheryl Middleton Jones Subsidiaries: The Members Group LLC, CO-OP Member Center,
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CO-OP Financial Services Employees
State of Texas Health and Human Services Commission May 2013 - Present
CO-OP Financial Services July 2012 - April 2013
University of Texas August 2010 - May 2012
Lifeline Children and Family Services January 2007 - May 2008
MCIWorldCom September 1999 - September 2005
River Oaks Chrysler May 1997 - September 1999
Crown Chrysler May 1990 - May 1997
Skills
Customer Relations, Microsoft Office, Data Analysis, Writing, Research, PowerPoint, Excel, Word, Customer Service, Outlook, Social Media, Statistics, Event Management, Public Relations, Problem Solving, SPSS, Team Building, Teaching, Event Planning, Customer Retention, Curriculum Design, 10 Key, Linux, Unix, Training, Cross-functional Team..., Coaching, Interviews, Management, Public Speaking, Fundraising, Microsoft Word, Microsoft Excel
Education
The University of Texas at Arlington 2010 — 2012
Bachelor of Arts, Sociology/Business, 3.564
Tarrant County College 2008 — 2012
Associate of Arts, Business Administration and Management, General, 3.7
Chrysler Management Training 1998 — 1999
Gold Level Certification, Business Focus, 1998
Rollins School of Public Health at Emory June 2015 - Present
Emory University School of Medicine April 2014 - October 2014
UPS Supply Chain Solutions February 2013 - April 2014
CO-OP Financial Services November 2011 - December 2012
National Notary Association June 2011 - October 2011
DAM Consulting Llc January 2006 - May 2011
Los Angeles County Bar Association September 2005 - January 2008
Webhawk Ent October 2001 - October 2005
Media One January 1999 - December 2001
City of Los Angeles July 2001 - October 2001
Skills
JavaScript, SQL, AJAX, jQuery, Visual Basic, Web Applications, SOAP
Education
USC 1996 — 2003
Computer Science
University of Southern California Computer Science
Daily Infographic September 2014 - Present
The University of Texas at Arlington - UTA News August 2011 - May 2012
CO-OP Financial Services November 2007 - March 2010
Hilton Anatole May 2006 - October 2007
Skills
Video Editing, Video, Social Networking, Final Cut Pro, Video Production, Facebook, Blogging, Adobe Creative Suite, Storytelling, Videography, Photoshop, Audio Editing, Broadcast, Producing, PowerPoint, Customer Service, Video Camera, Lighting, Microsoft Word, Microsoft Excel, Twitter, Dreamweaver, Wordpress, Leadership, Teamwork, Bilingual Communications, Call Centers, Travel, Social Media, Microsoft Office, Writing
Education
Texas State University-San Marcos 2013 — 2014
Master's Degree, Mass Communication/Media Studies, 3.5 GPA
The University of Texas at Arlington 2011 — 2012
Bachelor of Arts (BA), Communication, Broadcasting
Centers for Disease Control and Prevention September 2014 - Present
CO-OP Financial Services October 2013 - September 2014
Georgia State Agriculture Department August 2013 - October 2013
Diebold December 2012 - August 2013
Diebold February 2012 - January 2013
Securitas February 2010 - February 2012
Skills
SharePoint, Security, Troubleshooting, Software Documentation, Team Leadership, Networking, Servers, Active Directory, Access, Databases, Windows 7, Process Improvement, Technical Support, TCP/IP, Software Installation, Hardware, Microsoft Office, Microsoft SQL Server, Visio, Disaster Recovery, Visual Studio, System Administration, Vendor Management, SQL, Computer Repair, Call Centers, Business Analysis, Database Administration, SharePoint Designer, Computer Hardware, Microsoft Excel, Help Desk Support, Windows Server, Remote Desktop, Java, SDLC, Firewalls, Windows, Process Analysis, MS Project, Radia, Technical Services, Routers, InfoPath, Nintex, Workflow, SQL Server, HTML + CSS, jQuery, SharePoint...
Education
University of Phoenix 2010 — 2012
Bachelor's degree, IT: Database Administration, 3.99
ADP August 2015 - Present
RCM Technologies April 2015 - August 2015
CO-OP Financial Services December 2013 - November 2014
Aerotek September 2013 - December 2013
Saxon Mortgage, Inc February 2009 - July 2012
CornerStone Staffing February 2008 - February 2009
HCA May 2007 - January 2008
Skills
PeopleSoft 9.0, Kronos Timekeeping, ADP Payforce, Ceridian Payroll System, Lawson HRIS, Lawson Payroll, Multi-state Payroll..., MS Office, Ultipro, Oral & Written..., Customer Service, Employee Recognition, Employee Benefits, FMLA, Leave of Absence, ADP E-Time, ADP ReportSmith, Time Off Request, Payroll, PeopleSoft, Deferred Compensation, Applicant Tracking..., Background Checks, Behavioral Interviewing, Benefits Administration, College Recruiting, Employee Relations, HRIS, Human Resources, Management, New Hire Orientations, Onboarding, Succession Planning, Taleo, Time Management, Process Improvement, Leadership, Team Building, Performance Management, Recruiting
Education
University of North Texas 2010 — 2012
BAAS, Applied Technology & Performance Improvement, 3.7
Certified
CHRS
CO-OP Financial Services/CO-OP Member Center May 2006 - Present
CO-OP Financial Services/CO-OP Member Center May 2006 - September 2013
CO-OP Financial Services May 2006 - February 2012
CUNA Mutual Group (dba The LoanLink Center) May 2006 - November 2009
N/A February 2001 - May 2006
UBS PaineWebber July 1999 - January 2001
Skills
Project Planning, Project Management, Service Implementation, Software Implementation, Risk Management, Test Planning, Process Improvement, Change Management, Project Scope..., Problem Solving, Cross-functional Team..., Data Interfaces, Decision Modeling, Connectivity, Call Center, Credit Unions, Lending, Insurance, Customer Satisfaction, Customer Service, Account Management, Business Analysis, Loans, Financial Services, Testing, Call Centers, Banking, Vendor Management, Management
Education
Project Management Insitute 2013 — 2013
PMP, Project Management Professional Certification
The University of Texas at Arlington 1996 — 1999
Bachelor of Arts (BA), Public Relations, Advertising, and Applied Communication
Sabre Hospitality Solutions June 2015 - Present
RadioShack June 2013 - June 2015
DESH Technologies May 2006 - June 2015
Alpine Access October 2011 - May 2013
CO-OP Financial Services January 2009 - October 2011
Verizon September 2004 - October 2006
City of Fort Worth August 2002 - September 2004
Verizon Wireless July 1996 - April 2002
Verizon Wireless July 1996 - April 2002
Alternative Resources Corporation October 1995 - June 1996
Skills
Technical Support, VoIP, Troubleshooting, Vendor Management, ACD, Visio, CRM, Project Planning, Analysis, Call Centers, PBX, Integration, IP PBX, Data Center, Cisco Technologies, Customer Experience, IT Management, JavaScript, SIP Trunking, IVR, CTI, CTIOS, CCENT, Requirements Gathering, P&L Financial Management, Analytical Skills, Genesys Framework, DR solutions, Contact Center..., Self-Service Solutions, Analytic Reporting, Technical Project..., Cisco Routers, Cisco Wireless, Cisco ASA, Extreme Networks, Avaya 8700, Lync, Clarity, F5 BigIP, Beacon, Opsware, Bluecoat, Unified Communications
Education
Tarrant County College 1991 — 1992
CO-OP Financial Services February 2012 - Present
U.S. Central Federal Credit Union January 2005 - March 2012
Hallmark Loyalty Marketing Group (a division of Hallmark Cards) January 2001 - January 2005
American Century Investments January 2000 - January 2001
BLACK & VEATCH SOLUTIONS GROUP January 1999 - January 2000
AT&T CORPORATION January 1996 - January 1999
First Data Corporation January 1990 - January 1996
First Data Retail Services January 1991 - January 1994
First Data Resources January 1990 - January 1991
Skills
Sales Management, Client rapport building..., Identify, evolve, and..., CRM, Vendor Management, Product Management, Sales Process, New Business Development, Strategy, Direct Marketing, New Business..., Strategic Planning, Marketing Communications, Management, Cross-functional Team..., Process Improvement
Education
University of Missouri-Kansas City 2009 — 2009
Certificate in Financial Planning, Personal Finance
University of Nebraska 1991 — 1993
M.B.A, Management/Marketing
Creighton University 1986 — 1989
B.S.B.A., Finance
Co-op Financial Services April 2013 - November 2013
BerylHealth May 2012 - January 2013
Waffle House December 2010 - April 2011
Waffle House 2010 - 2011
Fishbowl Radio Network January 2010 - September 2010
Fishbowl Radio Network January 2010 - September 2010
CSC September 2008 - May 2010
Villa Realty August 2005 - July 2008
Angelica Textile Services Inc May 2000 - July 2005
Angelica Textile Services Inc. March 2000 - July 2005
Skills
enclose in resume, Customer Satisfaction, Microsoft Office, Teamwork, Customer Service, Invoicing, Training, Event Planning, Call Centers, Payroll, Accounts Receivable, Accounts Payable, Data Entry, Administrative..., Microsoft Word, PowerPoint, Telephone Skills, Team Leadership, Recruiting, Office Administration, Hiring, Troubleshooting, Loans, Employee Training, Customer Experience, Human Resources, Insurance, Outlook, Software Documentation, Time Management, Process Scheduler, Leadership
Education
San Bernardino Valley College 1996 — 1997
Business Administration and Management, General
Hawthorne High School
Tarrant County College
Marketing
ReadyCap Commercial, LLC February 2014 - Present
Aurora Behavioral Health System 2013 - February 2014
Priority Posting & Publishing, Inc. 2009 - 2013
GSTS 2007 - 2008
CO-OP Financial Services 2005 - 2007
C.G. Enterprises 1999 - 2004
Skills
GAAP, Cash Management, Internal Controls, Variance Analysis, Accounts Receivable, Billing Systems, ADP Payroll, Payroll, Process Automation, Process Improvement, Bank Reconciliation, Account Reconciliation, Forecasting, Ad Hoc Reporting, Financial Statements, Aging Reports, Expense Reports, Excel Pivot, Vlookup, Accounts Payable, Asset Management, Finance, Financial Analysis, Accounting, Analysis, Budgets, General Ledger
Education
University of Phoenix
Master's degree, Finance, General
University of Phoenix 2006 — 2009
Bachelor's degree, Accounting
Charter Communications October 2014 - Present
CO-OP Financial Services July 2013 - October 2014
General Motors January 2014 - June 2014
Weatherford January 2012 - January 2013
MillerCoors March 2008 - September 2011
Bank of America January 2011 - August 2011
DISYS September 2010 - January 2011
Chasesource LP December 2008 - February 2009
T-Mobile July 2007 - March 2008
Extyr, LP August 2006 - May 2007
Skills
Outlook, Microsoft Excel, Customer Satisfaction, Visio, Business Process, Troubleshooting, Software Documentation, Call Center, Process Improvement, Business Analysis, Invoicing, Computer Hardware, Access, Budgets, Microsoft Word, Leadership, PowerPoint, Account Management, Operations Management, Project Planning, Training, Inventory Management, SAP, Program Management, Call Centers, Team Leadership, Data Analysis, Customer Service, Cross-functional Team..., SharePoint, Change Management, Quality Assurance, Microsoft Office, Project Management, Business Process..., Supervisory Skills, Team Building, Management, Testing, Vendor Management, Analysis, Technical Support, Process Scheduler, Databases, Networking, Windows, Logistics, Risk Management, XP, Integration
Education
Tarrant County College 2011 — 2011
Certificate Earned, Oil and Gas Production
Blinn College (Bryan Branch) 1983 — 1983
Associate in Arts, Accounting
CO-OP Financial Services February 2015 - Present
CO-OP Financial Services September 2013 - February 2015
CO-OP Financial Services September 2009 - August 2013
Harland Clarke May 2007 - December 2008
Harland April 2005 - May 2007
Harland Clarke June 1997 - April 2005
Skills
Product Management, Contract Negotiation, Leadership, Product Development, Strategy, Financial Analysis, Strategic Planning, Program Management, Team Leadership, Marketing Strategy, Management, Business Analysis, Start-ups, Process Improvement, B2B, Mergers & Acquisitions
Education
University of St. Thomas - Opus College of Business
Mini Masters, Financial Management
University of Minnesota-Twin Cities
B.S., Business Administration
Veredus December 2014 - Present
Outback Steakhouse February 2013 - December 2014
Bank of America July 2010 - December 2012
CO-OP Financial Services June 2006 - May 2010
Freeze Frame Photobooths, LLC May 2004 - February 2005
Albertson's May 2002 - May 2003
Winn-Dixie February 2002 - April 2002
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Teamwork, Social Media, English, Java, Windows, Photoshop, Sales, Social Networking, Accounting, Leadership, Loans
Education
The University of Texas at Arlington 2004 — 2013
Information Systems and Technology
24 Hour Fitness October 2012 - July 2014
LIDS Sports Group May 2013 - October 2013
CO-OP Financial Services November 2010 - September 2012
Skills
Customer Service, Mentoring, Social Media, Quality Assurance, Telecommunications, Youth Work, Team Leadership, Public Speaking, Sales, Customer Satisfaction, Human Resources, Microsoft Excel, Time Management, Marketing, Microsoft Word
Education
Texas Christian University 2005 — 2009
Bachelor of Science Degree, Communication Studies in Human Relations
CO-OP Financial Services January 2015 - Present
Burlington Coat Factory June 2013 - January 2015
Dress Barn February 2014 - July 2014
Lancaster ISD June 2011 - August 2012
Lancaster ISD June 2008 - August 2008
Skills
Teaching, PowerPoint, Outlook, Microsoft Office, Staff Development, Microsoft Word, Administration, Data Entry, Public Speaking, Customer Service, Coaching, Microsoft Excel, Event Planning, Visual Merchandising
Education
Texas Southern University 2010 — 2014
Bachelors, Management
Texas Southern University-Jesse H. Jones School of Business 2010 — 2014
B.B.A, Management
CO-OP Financial Services March 2015 - Present
CO-OP Financial Services June 2013 - March 2015
Symitar May 2004 - June 2013
Genpass Technologies 1998 - 2004
Skills
Financial Services, Product Management, Credit, Credit Cards, Electronic Payments, Debit Cards, Payment Card Processing, Payments, Vendor Management, Payment Systems, Banking, Customer Service, Project Management
Education
Tarrant County College 1998 — 2002
I-5 Publishing March 2015 - Present
Transamerica August 2015 - Present
Cheapsters.org 2009 - Present
CO-OP Financial Services October 2014 - Present
BrownTrout Publishers June 2012 - July 2015
Radio Free Silver Lake March 2010 - December 2012
Directors Guild of America January 2008 - June 2012
Beautiful/Decay Magazine: Cult of the Creative Arts December 2010 - 2012
Skills
Editing, Writing, Copy Editing, Social Media, Project Coordinating, Communications, Non-profit..., Photography, Photoshop, Project Coordination, New Media, Newsletters, Film, Editorial, Research, Blogging, Nonprofits, Event Management, Copywriting, Events, Music, Magazines, Adobe Creative Suite, Advice, Journalism, Publishing, Books, Press Releases, Proofreading, Publications, Social Media Marketing, Creative Writing, Publicity, Entertainment, Storytelling, Digital Media
Education
UCSD Extension 2009 — 2010
Certification, Copyediting
University of California, Los Angeles 2000 — 2004
BA, Anthroplogy
Wells Fargo Home Mortgage December 2012 - Present
CO-OP Financial Services July 2008 - March 2011
Ameriquest Mortgage Company March 2004 - February 2007
Ameriquest Mortgage Company November 2003 - March 2004
Business Bank of California November 2002 - November 2003
Business Bank of California 2001 - 2003
Inland Community Bank July 2001 - November 2002
Forecast Homes November 2000 - July 2001
Inland Community Bank May 2000 - November 2000
Inland Community Bank March 2000 - May 2000
Skills
Access, Software Documentation, Banking, Customer Service, Data Entry, Analysis, Time Management, Accounting, Auditing, Credit, Microsoft Excel, Invoicing, Payments, Training, Financial Services, Vendor Management, Loans, Call Centers, Payment Systems, Credit Cards
Education
University of Phoenix 2009 — 2010
BA, Criminal Justice (Ongoing)
San Bernardino Valley College 2006 — 2008
AA, Administration of Justice
Rialto High School 1994 — 1994
Diploma
Co –Op Financial Services January 2012 - Present
SunTrust Bank January 2010 - January 2011
American Telephone & Telegraph January 2002 - January 2005
Skills
Business Analysis, Leadership, Customer Service, Microsoft Office, Project Management, Software Documentation, Active Directory, System Administration, Vendor Management, Team Building, Management, Strategic Planning
Education
University of Phoenix 2008 — 2010
Bachelor of Science (B.S.), Business Administration and Management, General
RAND Corporation March 2015 - Present
AECOM March 2014 - March 2015
CO-OP Financial Services September 2009 - February 2014
Skills
Global Compensation, Compensation Planning, Benchmarking, Pay Structures, Job Classification, Data Analysis, Employee Relations, Employee Benefits, New Hire Orientations, HRIS, Onboarding, Recruiting, Customer Service, Benefits Administration, Interviews, Training, Organizing, Planning, Employment Law, HR Policies, HR Strategy, Employee Engagement, Health Insurance, New Hire Orientation, Time Management, Budgets, Performance Management, Benefits, Policy, Organizational..., Workers Compensation, FMLA, Budgeting, 401k, Group Benefits, Open Enrollment, Orientation, Background Checks, Mergers
Education
Azusa Pacific University 2012 — 2014
MBA, Business Administration and Management
University of California, Santa Barbara 2005 — 2009
BS, Financial Mathematics and Statistics
Security Service Federal Credit Union August 2010 - Present
CO-OP Financial Services February 2005 - May 2010
Education
The University of Texas at Arlington 2007 — 2010
Music Education, Music
CO-OP Financial Services November 2009 - Present
Skills
Cisco Technologies, VMware, NetApp, VMware ESX, Active Directory, Infrastructure, IT Management, VoIP, Disaster Recovery, Networking, Data Center, Firewalls, Storage, Cisco Nexus, Project Management, Microsoft Exchange, IIS, vSphere, Information Security, SAN, Windows Server, VMware Infrastructure, Servers, Switches, Routers, Microsoft SQL Server, Citrix, Virtualization, Software Installation, Storage Area Networks, HP, Visio, Vendor Management, Linux, Cloud Computing, Network Architecture, Team Leadership, Microsoft SQL Clustering, Cisco Firewall Security, Cisco Routers, Data Security, Enterprise Architecture, Security, Management, PCI DSS, Network Security, Risk Management, Incident Response, Vulnerability Management
Education
University of La Verne 2015 — 2017
Master of Business Administration (M.B.A.), Masters of Business Administration
University of Phoenix 2006 — 2009
BS, Information Technology with a Concentration in Information Systems Security
American Airlines May 2015 - Present
GM Financial October 2013 - January 2015
CO-OP Financial Services June 2007 - October 2012
LetsTalk.com January 2002 - January 2007
Skills
Customer Service, Customer Service..., Mortgage Servicing, Credit Unions, Quality Assurance, Team Leadership, Team Building, Process Improvement, Financial Services, Automotive, Project Management, Management, Interviews, Leadership Development, Staff Development, Staff Management, Coaching, Leadership, Call Centers, Performance Management
Education
Kaplan University Online 2014 — 2016
Bachelor of Business Administration (B.B.A.)
University of Arkansas at Little Rock 1992 — 1995
Business
North America Display Corporation September 2015 - Present
Dynacast International September 2014 - September 2015
West Linn Lutheran Church June 2014 - September 2014
CO-OP Financial Services September 2012 - December 2013
University of Oregon October 2011 - June 2012
Dalton’s Northwest Catering June 2010 - August 2011
Skills
Critical Thinking, Analysis, Writing, Persuasion, Customer Service, Public Speaking, Community Service, French, Recruiting, Organization, Windows 7, Microsoft Office, Social Media, Leadership, Call Centers
Education
University of Oregon 2008 — 2012
Bachelor of Arts (B.A.), Political Science
Blakeman Transportation March 2015 - Present
Bank of America January 2014 - March 2014
CO-OP Financial Services October 2012 - January 2014
MassMutual Financial Group September 2011 - March 2012
AT&T June 2006 - June 2011
Skills
Sales, Call Centers, Customer Service, Customer Retention, Customer Experience, Account Management, Customer Satisfaction, Sales Operations, Direct Sales, Telecommunications, Team Building, Microsoft Excel, New Business Development, Microsoft Office, Retail, Outlook, PowerPoint, Banking, Microsoft Word, Team Leadership, Solution Selling, Marketing Communications, Sales Process
Education
Texas Southern University 2003 — 2007
Bachelor of Business Administration (BBA), Marketing
CO-OP Financial Services June 2008 - July 2015
CUAdvantage Marketing Solutions 2005 - 2008
Cars-net, Inc. 2002 - 2005
CU Car Club/Consumer Car Club 1995 - 2000
Autoland 1990 - 1993
Skills
Credit Unions, Marketing Communications, Direct Marketing, Credit, Payments, Loans, Financial Services, Banking, Consumer Lending, Credit Cards, Email Marketing, Lead Generation, Debit Cards, Sales, Peer Relationships, Management, Marketing, Marketing Strategy, Sales Management
Education
University of California, Irvine
Social Ecology
CO-OP Financial Services June 2009 - Present
Skills
Business Requirements, Requirements Gathering, User Acceptance Testing, Requirements Analysis, Gap Analysis, SDLC, Visio, Waterfall, Analysis, SQL, Data Analysis, Agile Methodologies, RUP, JAD, Use Case, User Stories, UML, Requirement...
Education
The University of Texas at Arlington 2005 — 2010
International business marketing. INTS
CO-OP Financial Services January 2009 - Present
FTSI January 2004 - January 2009
Skills
Project Management, Vendor Management, MS Project, Process Improvement, Risk Management
Education
University of California, Riverside 1997 — 2000
Bachelors, Biology
CO-OP Financial Services March 2014 - Present
SchoolsFirst Federal Credit Union April 2013 - March 2014
Gensler Sales management & Planning August 2012 - April 2013
Antillus Personnel Solutions January 2012 - October 2012
WesCorp 2009 - 2010
WesCorp 1987 - 2009
Skills
Vendor Management, Analysis, Risk Management, Disaster Recovery, Budgets, Executive Management, Process Improvement, Financial Services, Banking, Team Building, Financial Analysis, Call Center, Business Analysis, Strategic Planning, Performance Management, Portfolio Management, Project Management, Project Planning, Business Planning, Customer Service, Leadership, New Business Development, Strategy, Microsoft Excel, Management Consulting, Cross-functional Team..., Team Leadership, Business Process..., Program Management, Business Strategy, Business Development, Governance, Business Intelligence, Operations Management, Training, Policy, Change Management, Enterprise Risk..., Finance, Management, Mergers & Acquisitions, Software Documentation, Visio, Access
Education
University of La Verne 2006 — 2008
BS, Organizational Management
Fidelity Investments August 2011 - Present
CO-OP Financial Services April 2001 - August 2011
MTU Wireless, Inc. May 2000 - December 2000
Nest Family Entertainment January 1995 - May 2000
Skills
Process Improvement, Performance Improvement, Training, Training Delivery, Program Management, Technical Writing, Instructional Design, Management, Leadership, Project Management, Quality Assurance, Management Consulting, Analysis, Employee Training, Captivate, ADDIE, Project Planning
Education
The University of Texas at Arlington
Bachelor of Liberal Arts Degree, History
E-Productions February 2010 - Present
Experian Consumer Services June 2013 - April 2014
Univision Communications, Inc. August 2010 - April 2013
CO-OP Financial Services October 2007 - December 2009
Skills
Integrated Marketing, Event Planning, Spanish, Marketing Communications, Advertising, Copywriting, Event Management, B2B Marketing, Product Launch, Presentation Development, Digital Marketing, Cross Channel Marketing, Credit Unions, US Hispanic Market, Proposal Development, Market Research, Marketing Research, Project Coordination, B2B, Brand Management, Field Marketing, Email Marketing, Marketing Strategy, Social Media Marketing, Marketing, Social Media
Education
University of California, Riverside 2003 — 2007
Bachelor of Arts (BA), Economics/Marketing
CO-OP Financial Services August 2014 - Present
On Assignment July 2011 - May 2014
Bank of America February 2011 - April 2011
JPMorgan Chase December 2007 - May 2009
Washington Mutual Card Services November 2006 - December 2007
Washington Mutual Bank August 2003 - November 2006
Skills
Human Resources, Customer Service, Recruiting, Employee Relations, Microsoft Office, Onboarding, Applicant Tracking..., Management, HRIS, Employee Training, New Hire Orientations, Benefits Administration, PeopleSoft, Training, Talent Acquisition
Education
University of Phoenix-Southern California Campus 2010 — 2012
Bachelor of Science in Business, Human Resource Management
CO-OP Financial Services October 2014 - Present
Corinthian Colleges, Inc. July 2014 - October 2014
Corinthian Colleges, Inc. August 2011 - July 2014
Los Angeles Firemen's Credit Union July 2005 - August 2011
Skills
Microsoft Excel, Customer Service, Strategic Planning, Loans, Banking, Management, Event Planning, Team Building, Risk Management, Analysis, Project Management, Business Analysis, Financial Analysis, Sales, Marketing, Process Improvement, Budgets, Marketing Strategy
Education
University of California, Irvine - The Paul Merage School of Business
SECU August 2013 - Present
GTE Financial August 2011 - July 2013
CO-OP Financial Services May 2007 - June 2011
Skills
Loans, Banking, Credit
Education
University of Maryland University College 2014 — 2015
Tarrant County College 2005 — 2008
Associate of Arts (A.A.)
Saxon Mortgage May 2011 - Present
Bank of America December 2009 - May 2011
CO-OP Financial Services February 2009 - March 2010
Education
Tarrant County College
CO-OP Financial Services February 2013 - Present
CO-OP Financial Services March 2012 - February 2013
CO-OP Financial Services 2009 - 2011
Members United Corporate FCU March 1999 - May 2010
National City Bank August 1981 - March 1999
Skills
Microsoft Office, Answering Phones, debit card processing, ACH, Call Centers, Credit Unions, Lockbox, Retail, Banking, Wire Transfers, Risk Management, Windows 7, Lotus Notes, Software Documentation, Access
Education
University of Indianapolis
3M Cogent September 2013 - Present
3M Cogent Systems / Volt Services May 2013 - August 2013
Dr. Vonda Lozano, MFT, PhD June 2011 - May 2013
CO-OP Financial Services March 2008 - June 2011
OCE Business Services for Isuzu Motors January 2004 - March 2008
Isuzu Motors Inc. October 1994 - January 2004
Nissan Motors 1989 - 1992
Skills
Operations Management, Customer Satisfaction, Microsoft Office, Strategic Planning, Supply Chain Management, Supply Chain, Inventory Control, Forecasting, Program Management, Budgets, Process Improvement, Leadership, Product Development, Continuous Improvement, Customer Service, Sales, Automotive, New Business Development, Team Building, Product Management, Management, Manufacturing, Email Marketing, Cross-functional Team...
Education
University of Illinois at Chicago 1977 — 1982
Bachelor of Science (B.S.), Finance
American Airlines 2013 - Present
CO-OP Financial Services May 2008 - Present
University of Texas at Arlington January 2010 - December 2011
Gaylord Entertainment July 2004 - May 2008
Education
The University of Texas at Arlington 2003 — 2010
CO-OP Financial Services December 2000 - Present
Skills
Banking, Financial Analysis, Credit, Financial Services, Loans, Risk Management, Portfolio Management, Investments, Financial Planning
Education
University of Phoenix
Bachelor’s Degree, Accounting and Finance
CO-OP Financial Services July 2012 - Present
Atlanta Postal Credit Union July 2011 - July 2012
Atlanta Postal Credit Union September 2010 - July 2011
Intouch Credit Union 2007 - 2010
Skills
Project Delivery, Risk Management, Process Improvement, PMO, Vendor Management, Business Analysis, Banking, Project Portfolio..., Business Process..., Financial Services, Project Management, Change Management, PRINCE2, Requirements Analysis, Visio
Education
University of Alabama at Birmingham 1992 — 1993
Bachelor's degree, Business Management
University of Alabama 1988 — 1991
Accounting