Delta Hotels & Resorts
Industry: Hotel brand
DescriptionDelta Hotels is a four-star brand of hotels and resorts located primarily in Canada. Originally independent, it was owned for a time by British Columbia Investment Management Corporation; since 2015, the chain has been wholly owned by Marriott International. Parent organization: Marriott International CEO: Kenneth Greene (Sep 2012–) Founded: 1962 Number of locations: 36 (Canada and USA) Subsidiaries: Delta St. John's Hotel & Conference Centre, Delta Edmonton South
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Delta Hotels & Resorts Employees
University of Texas August 2014 - Present
The University of Texas at Austin September 2014 - Present
Holiday Inn April 2013 - September 2014
Delta Hotels & Resorts January 2014 - April 2014
Bishop's University September 2012 - April 2014
Delta Hotels August 2012 - April 2013
Hôtel Universel de Rivière-du-Loup February 2008 - August 2012
Delta Hotels & Resorts May 2010 - December 2010
House of Commons September 2009 - September 2010
Skills
Public Speaking, Research, Customer Service, Social Media, Microsoft Office, Event Planning, Marketing..., Microsoft Excel, Microsoft Word, Guest Service Management, Event Management, Business Networking, B2B Marketing, Green Marketing, Strategic Public..., Front Office Support, Human Resources
Education
The University of Texas at Austin 2014 — 2016
Master's Degree, Advertising
Bishop's University 2011 — 2014
Bachelor's Degree, Marketing
BI Norwegian Business School 2013 — 2014
Student Exchange, Business Marketing
Cégep de Riviere-du-Loup 2007 — 2009
College Degree, Communication and Media Studies
DF Human Resources Consulting June 2014 - Present
Independent Consultant January 2015 - Present
Hawkesbury General Hospital May 2006 - May 2014
Canadian Tourism Commission / Commission canadienne du tourisme December 2004 - May 2006
Delta Hotels & Resorts 1999 - December 2004
Fairmont Hotels & Resorts August 1995 - 1999
Accor 1988 - 1995
Skills
Healthcare, Hospitals, Human Resources, Recruiting, Organizational..., International Talent..., Change Management, Employee Relations, Succession Planning, Performance Management, Onboarding, Leadership, Leadership Development, Deferred Compensation, Employee Benefits, Performance Appraisal, Job Fairs, HR Policies, Compensation & Benefit, Volunteer Management, Labor Relations, Grievances, Progressive Discipline, HR Consulting, Talent Acquisition
Education
University of Ottawa
Human Resources Management and Services
Carleton University 2005 — 2006
Executive Certificate in Strategic Human Resources Leadership
Ryerson University
Associate's Degree, Human Resources Development
Telfer School of Management at the University of Ottawa
Business Case Analysis and Development Program, Executive Leadership
University of Guelph
Management Development Program for Finance and Accounting
Educational institute of American Hotel & Motel Association 1987 — 1991
Diploma of Human Resources Management & Hospitality, Educational Institute H&M, Hospitality Human Resources Management/Personnel Administration, General
Dallas Holocaust Museum/Center for Education and Tolerance September 2014 - August 2015
Dallas Holocaust Museum/Center for Education and Tolerance July 2013 - September 2014
Delta Hotels & Resorts 2002 - 2011
Indigo Jeanswear 1997 - 2002
Skills
Programming, Grant Writing, Grant Preparation, Grant Monitoring, Raiser's Edge, Non-profit Volunteer, Cultural Awareness, Tolerance, Personnel Management, Human Resources, Hiring Personnel, Employee Training, Customer Service, Customer Satisfaction, Globalization, Communication Skills, Long-term Customer..., Conflict Resolution, Communication, Event Planning, Hospitality Management
Education
Ryerson University 2009 — 2013
Bachelor of Arts (B.A.), Arts and Contemporary Studies-Global Studies - Minor Human Resources Management
Universidad de Granada 2001 — 2002
Certificate, Intermediate Spanish, 9.00 - 9.99 Sobresaliente (Outstanding) A
Hilton Toronto Airport Hotel & Suites March 2015 - Present
Hilton Toronto Airport Hotel & Suites April 2013 - Present
SSP Canada August 2012 - April 2013
Delta Chelsea Hotel July 2006 - August 2012
Delta Hotels & Resorts May 2002 - July 2006
PricewaterhouseCoopers September 2001 - December 2001
Campbell, Douglas & Randall Associates Inc., March 1999 - August 2000
Skills
Employee Relations, Coaching, Recruiting, Disability Management, Benefits Administration, Hospitality Industry, Customer Service, Return to Work, Labour Relations, Human Resources, Generalist Duties, Health & Safety, WSIB Claims Management, New Hire Orientations, HR Policies, Employee Engagement, Training, Onboarding, Labor Relations, Leadership, Interviews, Employee Recognition, Hotels, Hospitality Management, Employee Training, Team Building, Organizational..., Employee Benefits, Time Management, Workforce Planning, Payroll, Hotel Management, Organizational..., Talent Acquisition, Talent Management, Food & Beverage, Conflict Resolution, HRIS, Hiring, Hospitality, Deferred Compensation
Education
George Brown College 2000 — 2002
Diploma, Business - Human Resources
Carleton University 1995 — 1999
BA, Sociology/Anthropology
Delta Hotels and Resorts® July 2015 - Present
Delta Hotels and Resorts® April 2015 - Present
Delta Hotels & Resorts May 2014 - Present
Ambassatours Grayline September 2013 - October 2013
Tekarra Lodge May 2013 - August 2013
Skills
Hospitality, Tourism, Customer Service, Hotels, Front Office, Resorts, Communication Skills, Food & Beverage, Banquets, Restaurants, Hospitality Management, Communication, Time Management, Teamwork, Social Media, Leadership, Social Networking, PowerPoint, Microsoft Office, Microsoft Excel, Hospitality Industry
Education
Nova Scotia Community College 2012 — 2014
Tourism Management
University of King's College
Humber College August 2013 - Present
American Express Global Corporate Payments May 2011 - August 2013
American Express Leisure Travel March 2009 - May 2011
American Express Merchant Services January 2008 - March 2009
American Express Business Travel March 2002 - January 2008
American Express Corporate Services October 1998 - March 2002
Delta Hotels & Resorts June 1994 - October 1998
Delta Hotels & Resorts March 1991 - June 1994
Commonwealth Hospitality March 1987 - March 1991
Skills
Client Management, Sales & Marketing, Leadership, People Management, Strategic Planning, Strategy Implementation, Communications, F&B (Hotel) Operations, Accounting (Hotel) Ops., Front Office (Hotel)..., Account Management, Relationship Management, Management, CRM, B2B, Program Management, Credit Cards, Sales, Customer Satisfaction, Business Strategy, Hospitality, Training, Team Leadership, Selling, Communication, Customer Service, Time Management
Education
University of Guelph 2011 — 2013
Master of Business Administration (MBA); Dean's Honor List
York University 2003 — 2004
Management Development Program, Leadership
Delta Hotels & Resorts Training 1991 — 1998
Humber College 1986 — 1987
Hotel & Restuarant Management, Hospitality, Honours
Humber College 1984 — 1986
Culinary Management, Hospitality, Honours
Atlific Hotels April 2014 - Present
Transat April 2011 - April 2014
Delta Chelsea Hotel March 2006 - April 2011
Delta Hotels & Resorts April 2005 - March 2006
Fleishman-Hillard 2004 - 2005
Philips Electronics Lt.d 2003 - 2003
Crowne Plaza Toronto Centre 2000 - 2003
Carmel Beach Hotel & Suites 1997 - 1997
Skills
Tourism, Sponsorship, Project Management, Budgets, Market Planning, Management, Project Planning, Time Management, Social Media Marketing, Online Advertising, Marketing Communications, Event Management, Performance Management, People Development, Promotions, Partnerships, B2B Marketing Strategy
Education
Ryerson University 2001 — 2004
Certificate, Public Relations
Ryerson University 1996 — 2000
BCom, Hospitality & Tourism Management
ServiceNow – The Enterprise Cloud Company July 2015 - Present
Oracle March 2015 - Present
Oracle October 2014 - Present
Oracle June 2012 - October 2014
Taleo March 2007 - June 2012
JobFlash November 2004 - March 2007
Hilton Santa Clara April 2003 - November 2004
JW Marriott Las Vegas Resort & Spa September 2001 - November 2002
Ottawa Marriott December 1999 - September 2002
Delta Hotels & Resorts 1995 - 1999
Skills
Product Development, Delphi, SaaS, Taleo, Product Management, Taleo Business Edition, Multi Tenant..., Product Strategies, Presentations, Product Presentation, Micros, Agile Methodologies, Enterprise Software, Management, Salesforce.com, Start-ups, Business Intelligence, Talent Management, CRM, Cloud Computing, Leadership, Recruiting, Product Marketing, Software Implementation, Mobile Applications, Analytics, Competitive Analysis, Go-to-market Strategy, Sales Enablement, Integration, Solution Selling, Consulting, Vendor Management, Strategic Partnerships, Demand Generation, Product Evangelism, Product Requirements, Mockups, Software Industry, Business Alliances, Training, Software Product..., Sales, Pre-sales, Strategy, Lead Generation, Performance Management, Partner Management, Professional Services, Account Management
Education
University of Regina 1987 — 1988
Fairmont Hotels & Resorts July 2015 - Present
Fairmont Hotels & Resorts June 2013 - Present
Fairmont Grand Del Mar May 2015 - June 2015
Fairmont Hotels & Resorts September 2011 - June 2013
Fairmont Hotels & Resorts March 2010 - September 2011
Delta Hotels & Resorts December 2008 - March 2010
Delta Hotels & Resorts December 2007 - December 2008
Fairmont Hotels & Resorts September 2005 - December 2007
Fairmont Hotels & Resorts April 2005 - September 2005
Skills
Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Front Office, Budgets, Hiring, Hospitality, Hotel Booking, Food & Beverage, Leadership, Management, Meeting Planning, Menu Development, Micros, Property Management..., Resorts, Revenue Analysis, Rooms Division, Tourism, Yield Management, Banquets, Pre-opening, Fine Dining, Restaurants, Opera, Catering, Convention Services, MICROS
Education
Cornell University 2012 — 2013
Certificate, Executive Leadership
VCC 2005 — 2007
Diploma, Hospitality Management
Cornell University
Certificate, Revenue Management for Hotels
Alberta One-Call Corporation April 2014 - Present
Alberta One-Call Corporation July 2009 - April 2014
Alberta One-Call Corporation September 2007 - July 2009
Alberta One-Call Corporation February 2002 - August 2007
Delta Hotels & Resorts 1997 - 2002
The Keg Steakhouse + Bar 1992 - 1996
Skills
Call Center, Mentoring, Employee Relations, Problem Solving, Team Building, Vendor Relations, Customer Relations, Coaching, Performance Management, Process Improvement, Administration, Team Management, People Management, Microsoft Office, Competency Management, Workforce Management, Operational Delivery, Management, Negotiation, Operations Management, Analysis, Public Relations, Call Centers, Business Planning, Project Planning, Supervisory Skills, Team Leadership, Customer Service
Education
University of Calgary 2009 — 2011
Business Management
Multimedia Classroom 2001 — 2002
Multimedia Production Certificate, Web Design; E-publishing; Graphics
Carleton University 1988 — 1989
BA, Criminology/Sociology
University of Manitoba 1985 — 1988
Sociology/Psychology
WESTCOAST SIGHTSEEING February 2015 - Present
Vancouver Romanian Association August 2012 - Present
Spa Utopia Health and Wellness Center November 2014 - February 2015
West Coast Sightseeing April 2014 - October 2014
Delta Hotels & Resorts May 2013 - December 2013
Delta Hotels & Resorts June 2009 - May 2013
Sinclair Travel August 2011 - April 2012
Skills
Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Windows, English, Budgets, Hospitality, Spanish, Dependable Team Player, French, Outlook, Opera, Organizational..., Strategic Planning, Event Planning, Tourism, Product Marketing, Time Management
Education
Vancouver Community College 2010 — 2014
Bachelor's of Hospitality Management, Hospitality Management
Douglas College 2008 — 2009
Hotel and Restaurant Management Diploma, Hospitality
Burnaby Mountain Secondary 2006 — 2008
Graduated
Expedia July 2006 - Present
Hyatt Hotels & Resorts November 2001 - July 2006
Wyndham International 2001 - 2003
Wyndham Hotels & Resorts May 2001 - November 2001
Delta Hotels & Resorts January 1999 - January 2001
InterContinental Montreal 1993 - 1996
Skills
Revenue Analysis, Hotels, Hotel Management, Hospitality Industry, Hospitality, Yield Management, Hospitality Management, Tourism, Online Travel, Resorts, Food & Beverage, Property Management..., Front Office, Lodging, Hotel Booking, Business Travel, Account Management, Technology, Travel Management, Leisure, Pre-opening, Revenue Forecasting, Catering, Rooms Division, Management, Destination Marketing, Opening Hotels, Reservation, GDS, Pricing Strategy, Negotiation, E-commerce, Sales
Education
Real Estate School 2001 — 2001
Certificate, Real Estate
Tourism & Hotel School 1986 — 1988
Certificate, Hospitality
Institut de tourisme et d'hôtellerie du Québec
Delta Hotels & Resorts January 2014 - April 2014
Canada Bonded Attorney May 2009 - May 2013
Skills
Hospitality, Hospitality Management, Hotel Management, Hotels, Food & Beverage, Customer Service, Accounts Receivable, Communication, Account Management, Wine Tasting, First Aid, Smart Serve Certified, Highly detail oriented, Organization, Time Management
Education
George Brown College 2012 — 2014
Diploma, International Hotel Management
George Brown College 2012 — 2014
The Ottawa hunt and golf club July 2015 - Present
The Rideau Club September 2013 - July 2015
The Walt Disney Company October 2011 - October 2012
Cara Operations May 2009 - March 2011
Fairmont Hotels & Resorts February 2007 - February 2008
Flex Mussels 2008 - 2008
Delta Hotels & Resorts 2007 - 2008
Fairmont Hotels & Resorts 2003 - 2007
Skills
Customer Service, Food & Beverage, Hospitality, Inventory Management, Catering, Hiring, Process Scheduler, Employee Training, Budgets, Time Management, Banquets, Restaurant Management, Restaurants, Event Management, Food, Hospitality Management, Customer Satisfaction, Hospitality Industry, Micros, Team Building, Operations Management, Food Service, Tourism, Menu Development, Hotels, Event Planning, Fine Dining, Leadership, Training, Guest Service Management, Bartending, Pre-opening, Sales, Culinary Skills, Cooking, Forecasting, Teamwork, Hotel Management, Management, Resorts, Rooms Division, Guest Recovery, Menu Costing, Front Office, New Restaurant Openings, Cuisine, P&L, Sanitation, Revenue Analysis, Food Safety
Education
Algonquin College of Applied Arts and Technology 2012 — 2017
Bachelor's degree, Hospitality and Tourism, Hotel & Restaurant Management
Cintec International Ltd. February 2014 - Present
Shoppers Drug Mart November 2013 - February 2014
Delta Hotels & Resorts June 2012 - July 2013
Da Capo Custom Homes May 2011 - August 2011
Clearcrest Cutters May 2010 - August 2010
Multi-Drain Inc May 2009 - August 2009
Stantec Consulting May 2008 - August 2008
Harvey's Restaurant July 2007 - August 2007
Skills
Construction, Concrete, Drainage, Engineering, Water, Plumbing, Residential Homes, AutoCAD, Sewer, Construction Management, Civil Engineering, Construction Drawings, Structural Analysis, Stormwater Management, Customer Service, Geotechnical Engineering, Structural Engineering, Landscaping, Project Management, Modeling, Microsoft Office, Microsoft Excel, Teamwork, Leadership
Education
Queen's University 2007 — 2013
Bachelor of Science in Engineering (BSc), Civil (Environmental) Engineering
Delta Hotels & Resorts April 2014 - Present
UNIGLOBE Donaldson Travel May 2009 - April 2014
Cambridge Hotel and Conference Centre 2006 - 2009
Goliger’s Travel Plus 1999 - 2006
Skills
Hospitality, Hotels, Travel Management, Management, Leisure, Marketing, Hospitality Industry, Event Management, Team Building, Account Management, Hospitality Management, Event Planning, New Business Development, Sales Management, Yield Management, Customer Service, Tourism, Negotiation, Sales, Revenue Analysis
Education
Humber College 1996 — 1997
Certification, Fitness Training
Seneca College of Applied Arts and Technology 1992 — 1995
Diploma, Travel and Tourism
st.anne and st.jeromes
Oxford Properties Group January 2014 - Present
Delta Hotels & Resorts November 2013 - Present
City of Toronto June 2011 - Present
The Fairmont Royal York January 2013 - August 2013
Toronto Star June 2007 - September 2008
Skills
First Aid, Lifeguarding, AED, Cpr Certified, WHIMS, Smart Serve Certified, Customer Service, Event Management, Swimming, Microsoft Office, Time Management, Hospitality Management, Hotels, Management
Education
Centennial College 2011 — 2013
Degree of Hospitality and Tourism Administration, Hospitality Administration/Management
Mother Teresa Catholic Secondary School 2007 — 2010
Highschool Diploma
Marriott International November 2014 - Present
Delta Hotels & Resorts February 2009 - November 2014
Foxwoods Resort Casino November 2007 - May 2008
Jewel Bar February 2005 - June 2006
Skills
Banquets, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Food & Beverage, Resorts, Pre-opening, Rooms Division, Catering, Hospitality, Fine Dining, Guest Service Management, Banquet Operations, Restaurants, Tourism, Guest Recovery, Meeting Planning, Corporate Events, Wedding Planning, Customer Satisfaction
Education
Universidade Presidente Antonio Carlos 2000 — 2004
Tourism and Hospitality Managment, Hospitality Administration/Management
Universidade Presidente Antônio Carlos 2000 — 2004
Bachelor's degree, Tourism and Hotel Management
Holiday Inn Hotel & Suites September 2015 - Present
Holiday Inn Hotel & Suites July 2015 - Present
IMG November 2013 - February 2015
IMG October 2013 - February 2015
Yuk Yuk's May 2013 - June 2014
George Brown College September 2012 - August 2013
IMG January 2013 - April 2013
Delta Hotels & Resorts July 2012 - December 2012
Delta Hotels & Resorts September 2011 - June 2012
Delta Hotels & Resorts August 2010 - September 2011
Skills
Microsoft Office, Organizational..., People-oriented, Event Management, Conferences, Administration, Event Planning, Special Events, Food & Beverage, Customer Service, Hotels, Public Relations, Catering, Time Management, Telephone Skills, Social Media Marketing, Marketing Communications, Customer Relations, Word, Hospitality Management, Excel, Writing, Corporate Events, Microsoft Excel, Sales, Leadership, Public Speaking, Marketing, Social Networking, Wedding Planning, Teamwork, Trade Shows, Sports, Budgets, Social Media, Sports Marketing, Hospitality, Hospitality Industry, Restaurants, Banquets
Education
George Brown College 2012 — 2013
Post-Graduate Diploma, Sport and Event Marketing
Conestoga College 2006 — 2008
Diploma, Public Relations
University of Guelph 2005 — 2006
General Studies
Ryerson University 2004 — 2005
Broadcast Journalism
Jamal Law Group February 2013 - March 2014
Lindsay Kenney LLP September 2012 - November 2012
O'Neill Rozenberg March 2010 - September 2012
The Westin Wall Centre, Vancouver Airport Hotel December 2009 - February 2010
Vancouver Golf Club 2009 - 2010
Delta Hotels & Resorts 2006 - 2008
Skills
Food & Beverage, Time Management, Hospitality, Microsoft Office, Outlook, Administrative..., Customer Service, Meeting Planning, Event Planning, Family Law, PC Law, Acumin, Worldox, Maintain B/F Systems, Multi-tasking Skills, Prioritize Workload, Setting Appointments, Front Office, Civil Litigation, Office Administration, Telephone Skills
Education
Capilano University 2010 — 2011
Legal Administrative Assistant Certificate
Thompson Rivers University 2005 — 2007
Tourism Diploma, Resort & Hotel Management
Thompson Rivers University 2002 — 2005
Bachelor of Business Administration
adjump Media March 2015 - Present
Digital Opportunity Trust September 2014 - Present
Bring Back Our Girls Ottawa May 2014 - Present
Inter Pares January 2014 - Present
Delta Hotels & Resorts September 2013 - September 2014
The Works Burger Bistro July 2012 - July 2013
Benix & Co. June 2011 - May 2012
Skills
Public Speaking, PowerPoint, Customer Service, Social Media, Research, Microsoft Office, Communication, Qualitative Research, Historical Research, Politics, Microsoft Word, Writing, Event Management, Team Leadership, Event Planning, Networking, Leadership, Marketing Communications, Teamwork, Social Networking, Press Releases, Community Outreach, Marketing, Editing, Fundraising, Social Media Marketing, Public Relations
Education
Carleton University 2010 — 2014
Bachelor's Degree, Communications and HIstory
Nairobi Jaffery Academy 2005 — 2008
IGCSE
FRHI Hotels & Resorts November 2005 - January 2014
Fairmont Le Chateau Montebello November 1999 - November 2005
Delta Hotels & Resorts September 1993 - August 1997
Skills
Hotels, Hospitality Industry, Meeting Planning, Sales, Hospitality, Resorts, Hospitality Management, Revenue Analysis, Hotel Management, Incentives, Tourism, Convention Services, Yield Management, Trade Shows, Helping Clients Succeed
Education
Concordia University 1981 — 1983
BComm, Commerce
Marianopolis College 1978 — 1979
Marguerite Bourgeoys 1977 — 1978
Lawrence Park Collegiate Institute 1973 — 1977
Delta Hotels & Resorts November 2013 - Present
freelance May 2008 - Present
Equipe Spectra October 2012 - June 2013
Petites-Mains July 2012 - June 2013
Jello Martini Lounge October 2008 - June 2012
Lima de Lima Communications June 2008 - May 2010
Rogers Wireless March 2006 - June 2008
Communautique June 2007 - March 2008
Mosaic Sales Solutions November 2006 - June 2007
Ottawa University September 2004 - July 2006
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Customer Service, Microsoft Word, Project Management, Social Media, Social Services, Networking, Outstanding..., Sales, Team Management, Training Facilitation, Online Research, Outlook, Team Building, Accounting, Event Planning, Event Management, Social Media Marketing, Marketing Communications, Press Releases, Hospitality, Editing, Blogging, Social Networking, Community Partnership..., Immigration Issues, Social Sciences, Community Outreach, Goal Setting, Public Relations, Marketing Strategy, Publicity, Marketing, Grant Writing, Recruiting, Research, Media Relations, Newsletters, Fundraising, Facebook, Online Marketing, Entertainment, Trade Shows, Nonprofits, Creative Writing, Public Speaking, Events Coordination
Education
Université du Québec à Montréal 2006 — 2008
Animation recherches culturelles, Communication and Media Studies, cultural siudies, 4,3
University of Ottawa 2003 — 2006
Bachelor of Arts (BA), Communication and Media Studies and leisure
State Farm Insurance January 2009 - March 2014
Allusion Fine Cuisine June 2008 - January 2009
Delta Hotels & Resorts March 2008 - May 2008
"Globus" Tours Limited April 2004 - May 2005
Skills
Property & Casualty..., Homeowners, Renters, General Insurance, Commercial Insurance, Customer Experience, Hospitality, Escalations Management, Sales, Administrative..., Creative Problem Solving, Event Planning, Customer Service, Finance
Education
Seneca College of Applied Arts and Technology 2006 — 2008
Diploma, Hospitality Administration
State University of Economics, Tourism & Law 2003 — 2007
Bachelor of Arts (B.A.), Economics of Hotel & Restaurant Business
National Linguistic University 2002 — 2006
Bachelor of Arts (B.A.), English Language and Literature
Holiday inn Montreal airport August 2015 - Present
JTR International January 2011 - Present
Crowne Plaza® Hotels & Resorts August 2014 - August 2015
Holiday Inn Pointe Claire April 2011 - June 2014
Delta Hotels & Resorts February 2011 - February 2013
Chase August 2006 - July 2011
Chase December 2005 - August 2006
Allstate February 2004 - December 2005
Prime Time Sports Bar November 2002 - October 2004
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Web Design, Insurance, Hotels, Hospitality Management, Hospitality Industry, Hospitality, Hotel Management, Food & Beverage, Resorts, Revenue Analysis, Front Office, Banquets, Micros, Rooms Division, Tourism, Pre-opening, Catering, Sales Operations, Direct Sales, Organization, Management, Marketing, Office Administration, Banking, Investment Banking, Retail Banking, Commercial Insurance, Business Analysis, Small Business
Education
The College of Westchester 2004 — 2005
Certificate, Accounting and Finance, 3.96
The College of Westchester 2002 — 2004
Associate's degree, Business Administration Marketing/Management, 4.0
French course
French course
Brewster Travel Canada April 2013 - Present
Calgary, Alberta January 2012 - March 2013
Bellstar Hotels & Resorts January 2011 - September 2011
Delta Hotels & Resorts November 2009 - January 2011
Golden Golf and Country Club January 2007 - December 2009
go2 June 2003 - November 2009
Kicking Horse Mountain Resort January 2006 - June 2009
Panorama Mountain Village August 2004 - January 2006
Panorama Mountain Village September 2001 - August 2004
Intrawest July 2000 - August 2001
Skills
Recruiter, Hotel Management, Resorts, Hospitality, Food & Beverage, Hotels, Hospitality Management, Restaurants, Hospitality Industry, Tourism, Revenue Analysis, Restaurant Management, Pre-opening, Banquets, Catering, Yield Management, Menu Development, Event Management, Customer Service, Recruiting, Management, Operations Management, Culinary Skills, Food, Human Resources, Hiring, Marketing, Retail, Rooms Division, Fine Dining, Property Management..., Front Office, Leisure, Customer Satisfaction, Budgets, Team Building, Leadership
Education
Carleton University 1985 — 1988
Geography
RCI
Intact Insurance April 2015 - Present
Aviva Canada January 2013 - April 2015
United Way of Greater Toronto September 2012 - December 2012
Aviva Canada January 2009 - December 2012
Aviva Canada March 2008 - December 2008
American Express Canada January 2006 - May 2007
American Express Canada July 1997 - December 2005
London Convention Centre January 1996 - June 1997
Delta Hotels & Resorts May 1994 - December 1995
Skills
Communication, Collaboration, Creativity, Corporate Communications
Education
Ryerson University 2003 — 2005
Public Relations Certificate, Public Relations
University of Guelph 1988 — 1992
B.Comm, Hotel & Food Administration
HEC Montreal August 2010 - Present
Newton Foundation March 2003 - July 2009
Fondation de l'Université de Sherbrooke July 2000 - January 2003
Université de Sherbrooke July 2000 - January 2003
McGill University October 1995 - July 2000
Le Monde August 1993 - October 1994
Delta Hotels & Resorts January 1991 - January 1992
Ramada Hotels International January 1989 - January 1990
Skills
Research, Strategic Planning, Non-profits, Fundraising, Sustainable Development, Qualitative Research, Higher Education, Strategy, Management, University Teaching, Teaching, Data Analysis, Lecturing, Public Speaking, Statistics
Education
University of Oxford - Said Business School 2009 — 2010
Post Doc, Strategy
HEC Montreal 2004 — 2009
PhD, Strategy
McGill University 2000 — 2003
MMgmt, McGill McConnell
McGill University 1986 — 1989
BCom, Marketing
FRHI Hotels & Resorts October 2014 - Present
The Fairmont Royal York March 2011 - October 2014
Delta Hotels & Resorts December 2001 - March 2011
Fairmont Royal York 2000 - 2001
Education
Cornell University 2008 — 2008
RM Certificate, Revenue Management
George Brown College 1998 — 2000
Searidge Technologies July 2014 - Present
Delta Hotels & Resorts February 2014 - August 2014
Delta Hotels February 2013 - February 2014
Carling Fruit Inc September 2005 - February 2013
Algonquin College April 2012 - September 2012
Pc Cyber January 2008 - June 2008
Skills
JavaScript, CSS3, ASP.NET, Django, jQuery UI, Android Development, Oracle SQL, C#, PHP, HTML, Java, Customer Service, Computer Hardware..., Time Management, CSS, Leadership, Microsoft Office, Software Development, SQL
Education
Algonquin College of Applied Arts and Technology 2008 — 2012
Advanced Diploma, Computer Engineering Technology-Computing Science
Salon Daniel September 2012 - Present
Pure Lounge June 2011 - Present
Air Canada 2008 - 2011
Delta Hotels & Resorts October 2008 - January 2010
Skills
Hospitality, Airports, Tourism, Customer Service, Airlines, Food, Hotels, Hospitality Industry, Event Management, Food, Leisure, Training, Travel Management
Education
Marvel Beauty College 2012 — 2013
Cosmetology degree, Hair Styling/Stylist and Hair Design
George Brown College 2007 — 2009
Travel and tourism
Ottawa Tennis and Lawn Bowling Club June 2014 - Present
Greco Lean and Fit August 2013 - June 2014
Delta Hotels & Resorts April 2013 - March 2014
Pacific Yachting Magazine April 2013 - May 2013
Algonquin Times Newspaper September 2012 - January 2013
Glue Magazine September 2012 - January 2013
Algonquin Times Newspaper January 2012 - April 2012
Skills
Social Media, Editing, Photography, Photoshop, Copywriting, Adobe Creative Suite, Journalism, Video Production, Newsletters, Advertising, Storytelling
Education
Algonquin College of Applied Arts and Technology 2011 — 2013
Honors Journalism
University of Ottawa / Université d'Ottawa 2007 — 2011
Honors B.A of Arts, Specialization in Communications
Delta Hotels & Resorts September 2008 - December 2009
The Fat Duck Gastro Pub February 2007 - August 2008
Shakespeare Arms Bar and Restaurant May 1999 - August 2004
Education
George Brown College
Diploma, History of Theatre Arts
Softchoice May 2015 - Present
Delta Hotels & Resorts November 2013 - Present
Trillium College Inc July 2012 - October 2013
Punsoft e-Solutions Pvt. Ltd June 2009 - July 2010
HCL Infosystems Ltd August 2008 - December 2008
Skills
Google Apps, Security Patch..., Active Directory, Cloud Computing, CCNA, Firewalls, 2008 R2, Exchange 2010/2007/2003, Windows Server, DNS, Terminal Services, Asterisk, Troubleshooting, MCSA, Microsoft Certified..., Single Sign On, MCSE, VMware vSphere, pfSense, Networking, Mobile Device Management, SIP Trunking, Windows Azure, SSO, Elastix, FreePBX, Cisco Routers Cisco..., Catalyst 3550/6500..., IP Protocols RIP, IGRP,..., VoIP Technologies: Dial..., LAN/WAN, DNS, DHCP,..., Cisco Secure ACS/UNIX, Microsoft Windows..., OKTA, Fortinet, Backup Exec, Cloud Backup, Powershell, VMware Certified..., Servers, Coaching, evault Cloud Backup, Virtualization, System Administration, Microsoft Exchange, VPN, Security, Information Technology, Blackberry Enterprise..., DMARC, SPF, DKIM
Education
Ryerson University 2010 — 2012
Master of Engineering (M.Eng.), Computer Networks
Punjab Technical University 2004 — 2009
Bachelor's of Technology, Computer Science and Engineering
Ottawa Tourism March 2014 - Present
Delta Hotels & Resorts 1996 - March 2014
Skills
Hotels, Event Management, Resorts, Hospitality, Hospitality Management, Meeting Planning, Hospitality Industry, Tourism, Event Planning, Food & Beverage, Trade Shows, Sponsorship
Education
Algonquin College of Applied Arts and Technology 1998 — 2001
Hotel Restaurant Management
Algonquin College of Applied Arts and Technology
Conventions and Meeting Management, Event Management
Ville de Montréal March 2014 - Present
Solarcan Architectural September 2011 - July 2012
Société du parc Jean-Drapeau May 2007 - July 2011
Paradox Security Systems April 2004 - May 2007
Dorel Industries 2001 - 2004
Delta Hotels & Resorts 2001 - 2001
IRSST 2000 - 2000
Skills
Recrutement, Relations de travail, Santé Sécurité, Formation, Généraliste RH, Ressources humaines, Coaching
Education
Université de Montréal 1998 — 2001
Baccalauréat Sciences (B.Sc.), Relations Industrielles
Collège Ahuntsic 1996 — 1998
DEC, Sciences humaines
Palais des congrès de Montréal February 2014 - Present
Delta Hotels and Resorts January 1997 - February 2014
Institut Tourisme hotellerie du Quebec 2002 - 2008
Delta Hotels & Resorts 1995 - 1997
Hotel division Belcourt Inc and the Hotel Vogue, a Preferred hotels & Resorts January 1993 - January 1995
Skills
Hospitality, Hotels, Hospitality Industry, Resorts, Hospitality Management, Hotel Management, Rooms Division, Food & Beverage, Menu Development, Tourism, Yield Management, Revenue Analysis, Pre-opening
Education
Université de Montréal - HEC Montréal 1993 — 1995
Master Business Administration
Université de Montréal - HEC Montréal 1991 — 1993
2th cycle Degree Advanced studies :Sciences of Admin.
Institut Tourisme Hotellerie du Quebec 1970 — 1972
Diploma College Studies, Hotel Management
Delta Hotels & Resorts April 2014 - Present
Rogers Media Inc. August 2009 - September 2013
The Globe and Mail March 2006 - August 2009
Toronto Star April 2004 - March 2006
Chicago Sun-Times 2000 - 2004
Skills
Forecasting, Budgets, Financial Modeling, Financial Reporting, Preparation of Business..., Strategic Planning, Analysis, Business Strategy, Accounting, Financial Analysis, Finance, Mentoring Of Staff, Strategy, Managerial Finance
Education
British Columbia Institute of Technology 1997 — 1998
Financial Management
Simon Fraser University 1990 — 1996
Bachelor's degree, Political Science and Government
Eric Hamber Secondary School 1985 — 1990
Delta Hotels & Resorts May 2014 - Present
Delta Hotels January 2009 - Present
Skills
Hospitality Management, Hotel Management, Hospitality Industry, Hospitality, Hotels, Tourism, Customer Service
Education
Saint Mary's University 1995 — 1999
Commerce, Marketing
West Kings 1990 — 1995
Diversicare July 2015 - Present
Delta Hotels & Resorts July 2010 - April 2015
Delta Hotels - Delta Calgary Airport August 2004 - July 2010
The Roosevelt Hotel 1999 - 2004
Interstate Hotels & Resorts 1995 - 2004
The Parsippany Hilton 1997 - 1999
Skills
Hospitality Management, Hotels, Hospitality Industry, Hotel Management, Revenue Analysis, Hospitality, Resorts, Pre-opening, Food & Beverage, Yield Management, Banquets, Rooms Division, Tourism, Restaurants, Front Office, Fine Dining, Customer Service, Catering, Restaurant Management, Menu Development, Customer Satisfaction, Food, Budgets, Guest Service Management, Team Building, Operations Management, Opera, Culinary Skills, Coaching, Financial Statements, Operating Budgets, Business Planning, Business Strategy, People Management, Strategic Planning, Growth Strategies, Multi-Unit Management, International...
Education
Humber College 1981 — 1983
Hotel & Restaurant Administration
ReMax 3000 June 2009 - March 2011
Coldwell Banker Residential Real Estate LLC December 2002 - December 2010
Pegasus Solutions 2001 - 2003
Micros Fidelio 1998 - 2001
Jack Tar Village Resort & Casino 1985 - 1986
New York Penta Hotel 1983 - 1985
Vista International Hotel 1982 - 1983
Helmsley Hotels 1980 - 1982
Delta Hotels & Resorts 1976 - 1979
Skills
Real Estate, Hospitality, Property Management, Negotiation, Market Analysis, Contract Negotiations, Customer Relations, Renovation, Customer Service, New Business Development, Strategic Planning, Online Marketing, International Real..., Team Building, Marketing Strategy, Business Planning, Social Media, Account Management, Budgeting, Retail, Market Research, Contract Negotiation
Education
Cornell University 1978 — 1980
MPS
Ryerson University 1975 — 1978
diploma
Holiday Inn Vancouver Downtown July 2012 - Present
Executive Hotels and Resorts April 2012 - January 2014
Executive Airport Plaza November 2012 - January 2013
Delta Hotels & Resorts May 2011 - September 2011
Skills
Front Office, Hospitality Management, Hotels, Hospitality Industry, Rooms Division, Hospitality, Resorts, Hotel Management, Food & Beverage, Hotel Booking, Banquets, French, Customer Service, Guest Recovery, Organization, Employee Training, Reservation, Housekeeping, Opera, Visual One, Site Inspections, Inventory Management, Night Audit
Education
Thompson Rivers University 2009 — 2011
Hotel and Resort Management
Delta Hotels and Resorts® June 2015 - Present
McDonald's Canada July 2014 - May 2015
McDonald's Canada September 2013 - July 2014
McDonald's Canada February 2013 - August 2013
Westin Hotels & Resorts August 2011 - May 2013
Delta Hotels & Resorts September 2009 - July 2010
Delta Hotels and Resorts December 2007 - August 2009
Fairmont Hotels & Resorts August 2006 - October 2007
Skills
Hotels, Catering, Food & Beverage, Front Office, Copy, Delphi, Opera, Restaurant Management, Customer Service, Event Planning, Team Leadership, Leadership, Time Management, Organization, Management, Communication Skills, Hospitality Industry, Meeting Planning, Hotel Booking, Training, Recruiting, Marketing, Team Building, Food Service, Microsoft Excel, Teamwork, Employee Relations, Human Resources, Guest Service Management, Microsoft Word, Customer Satisfaction, Restaurants, Hospitality
Education
University of Asia and the Pacific 1996 — 2000
BA General Arts, Political Economy
St. Scholastica's College 1992 — 1996
High School, High School/Secondary Diplomas and Certificates
Coast Hotels July 2013 - Present
Coast Hotels November 2012 - June 2013
Delta Hotels & Resorts April 2006 - November 2012
Delta Whistler Resort October 2002 - December 2005
Westmont Hospitality Group October 1993 - October 2002
Skills
Hotels, Revenue Analysis, Yield Management, Hotel Management, Resorts, Pre-opening, Revenue Forecasting, Hiring, Delphi, Opening Hotels, Online Travel, Employee Training, Strategy, Reservation
Education
Cornell University 2008 — 2009
Diploma, Revenue Management
Université de Moncton 2000 — 2004
MBA, Business Administration and Management, General
Memorial University of Newfoundland 1985 — 1991
BSC, Psychology
Love That Destination December 2013 - Present
Business Events Sydney April 2009 - December 2013
Calgary TELUS Convention Centre June 2005 - April 2008
Fairmont Hotels & Resorts February 2003 - December 2004
Delta Hotels & Resorts January 2000 - January 2003
Skills
Trade Shows, Hospitality, Tourism, Corporate Events, Event Management, Hotels, Hospitality Industry, Sponsorship, Sales, Social Media, Management, InDesign, Lead Generation, Account Management, Marketing Communications, Marketing Strategy, CRM, Event Planning, Public Relations, Social Media Marketing, Online Marketing, Online Advertising, Email Marketing, Business Development, Marketing, Incentives, New Business Development, Digital Marketing, Contract Negotiation, Project Management, Market Planning, International Sales, Relationship Marketing
Education
Concordia University 2013 — 2013
Certificate, Adobe InDesign, A
McGill University 2011 — 2011
Cerificate, Online Marketing & Social Media
Southern Alberta Institute of Technology 1998 — 2002
Diploma Business Adminisration, Business, Management, Marketing, and Related Support Services, 3.5
Hilton Vancouver Metrotown October 2013 - Present
Delta Hotels & Resorts August 2012 - June 2013
Sheraton Vancouver Guildford Hotel December 2011 - August 2012
Newlands Golf & Country Club September 2010 - September 2011
The Fairmont Vancouver Airport May 2004 - September 2010
Fairmont Hotels & Resorts January 2001 - May 2004
The Fairmont Waterfront September 1999 - January 2001
Skills
Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Hospitality, Resorts, Pre-opening, Catering, Meeting Planning, Trade Shows, Convention Services, Event Management, Opening Hotels, Event Planning, Front Office, Banquets, Revenue Analysis, Budgets, Team Building, Hotel Booking, Tourism, Customer Service, Rooms Division, Sales, Food & Beverage, Yield Management, Property Management..., Restaurants, Customer Satisfaction, Menu Development, Fine Dining, Guest Service Management, Opera, Micros, MICROS
Education
Georgian College 1987 — 1989
Diploma, Tourism & Hospitality Management
Innisdale Secondary 1984 — 1987
Delta Hotels and Resorts® July 2015 - Present
Delta Hotels & Resorts August 2013 - July 2015
Delta Hotels July 2012 - August 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Micros, Opera, Event Management, Hospitality Management, Banquets, Catering, Hotel Management, MICROS
Education
Centennial College 2010 — 2012
Post Graduation, Hospitality management - Hotel & Resort
Vivekananad Institute of Hotel & Tourism Management 2006 — 2010
Bachelor's degree, Hotel & Tourism management
Enterprise Holdings April 2015 - Present
Enterprise Rent-A-Car September 2011 - April 2015
American Express February 2011 - September 2011
Delta Hotels & Resorts May 2006 - February 2011
Skills
Business, Business Strategy, Customer Service, Customer Experience, Customer Satisfaction, Accounts Receivable, Cost Accounting, Dispute Resolution, Sales, Sales Management, Employee Training, Employee Engagement, Development Of Employees, Profit Maximization, Hiring, Teamwork, Time Management, Customer Retention, Team Building, Training, Account Management, Team Leadership, Profit, Microsoft Word, Leadership, Marketing
Education
Georgian College 2015 — 2015
Automotive Law and Ethics, Automotive Law and Ethics
Georgian College 2006 — 2009
Bachelor of Business Administration (BBA), Hotel/Motel Administration/Management
Katye Landry Designs January 2014 - Present
Royal LePage Team Realty, Brokerage February 2010 - Present
Porter Airlines Inc. November 2009 - February 2010
G Adventures March 2008 - October 2009
Delta Hotels & Resorts September 2007 - January 2008
Skills
Social Media, Customer Service, Time Management, Sales, Social Media Marketing, Social Networking, Microsoft Office, Organization, Office Management, Office Administration, Mac OS, Travel Planning, Leisure Travel, Adventure Travel, Real Estate, Travel Arrangements, Leadership, Video Editing, Budgets, Event Planning, Communication Skills
Education
Centennial College 2002 — 2006
Honors Diploma, Radio, Film and Television
Easton's Group of Hotels April 2015 - Present
Delta Hotels & Resorts March 2014 - Present
Delta Hotels November 2012 - March 2014
Four Seasons Hotels and Resorts February 2011 - November 2012
Extreme Asia Holidays May 2009 - July 2010
Taj Hotels Resorts and Palaces July 2005 - May 2009
Taj Hotels Resorts and Palaces July 2005 - March 2007
Skills
Hospitality, Event Management, Customer Service, Food & Beverage, Tourism, Event Planning, Conference Coordination, Logistics Management, Accounting, Accounts Payable, Accounts Receivable, Account Reconciliation
Education
University of Toronto 2014 — 2014
Accounting
Alagappa University 2007 — 2009
MBA, Hospitality / Tourism
University of Madras 2004 — 2007
BA, Hospitality / Tourism
Element Vancouver Metrotown October 2014 - Present
Forefront security Inc. June 2014 - October 2014
Delta Hotels & Resorts December 2006 - June 2014
Pan Pacific mountain side Whistler October 2004 - October 2006
Skills
Hospitality Management, Hotels, Hospitality Industry, Pre-opening, Rooms Division, Resorts, Micros, Front Office, Hospitality, Revenue Analysis, Property Management..., Hotel Management, Tourism, Guest Service Management, Customer Service, Opera, Restaurants, Customer Satisfaction, Opening Hotels, Budgets, Management, Yield Management
Education
British Columbia Institute of Technology 2010 — 2012
Hospitality management, Hotel, Motel, and Restaurant Management
Capilano College North Vancouver, B.C 2005 — 2006
Diploma, Computer Software and Media Applications
Chelsea Hotel, Toronto July 2013 - Present
Delta Hotels & Resorts November 1992 - June 2013
Renaissance International Hotels July 1988 - November 1992
ITT Sheraton Corporation May 1974 - May 1987
Education
Cornell University 1996 — 1996
Advanced Management Program
American Hotel & Lodging Educational Institute 1990 — 1990
CHA, Hotel Management
Delta Hotels & Resorts May 2014 - Present
Four Seasons Hotels and Resorts April 2006 - January 2013
Holland America Line November 2001 - March 2006
HMSHost November 1997 - November 2001
The Sutton Place Hotel Vancouver June 1996 - November 1997
Skills
Hotels, Resorts, Pre-opening, Food & Beverage, Hospitality Industry, Hospitality Management, Hotel Management, Hospitality, Budgets, Purchasing, Management, Human Resources, Retail, Leadership, Cost Control, Forecasting, Inventory Management, Coaching, P&L, Operations Management, Food Service, Catering
Education
Mount Royal University
Contract Management Certificate
Simon Fraser University 2008 — 2010
Certificate in Management, Purchasing
De La Salle University
BS in Industrial Engneering, Industrial Management
BC Ferries October 2010 - Present
BC Ferries May 2010 - November 2010
Tourism Whistler March 2007 - March 2010
Whistler.com systems Inc February 2006 - February 2007
Delta Hotels & Resorts 2003 - 2007
Tantalus Resort Lodge June 2001 - July 2003
Powder Resort Properties 1989 - 1997
Skills
Revenue Analysis, Project Management, Training, Hotels, Hotel Management, Contract Negotiation, Resorts, Hospitality, Social Media Marketing, Event Management, Leadership, Marketing, Sales Management, Tourism, Strategic Planning, Sales, E-commerce, Hospitality Industry, Management, Budgets, New Business Development, Hospitality Management, Marketing Strategy, Online Marketing, Team Building, Customer Service, Trade Shows, Destination Marketing, Event Planning, Tourism Management, Food & Beverage, Yield Management, Opening Hotels, Leisure, Catering, Vacation, Public Relations, Hotel Booking, Guest Service Management, Meeting Planning, Incentive Travel, Team Leadership, Rooms Division, Property Management..., Forecasting, Incentives, Restaurants, Business Travel, Pre-opening, Tour Operators
Education
Ryerson University
Hotel Management
Delta Hotels & Resorts January 2014 - Present
Delta Hotels February 2007 - December 2013
Delta Hotels April 2005 - February 2007
Delta Hotels June 2002 - April 2005
Skills
Hospitality Management, Hospitality Industry, Yield Management, Revenue Analysis, Hotel Management, Hospitality, Hotels, Resorts, Front Office, Hotel Booking, Property Management..., Pre-opening, Rooms Division
Education
Southern Alberta Institute of Technology 1997 — 1999
Hotel and Restaurant Management, Hospitality
University of Manitoba 1991 — 1995
BA, Geography
The Caldwell Partners International 2007 - Present
Corinthian Colleges 2006 - 2007
Delta Hotels & Resorts 2002 - 2006
Skills
Strategic Planning, Change Management, Recruiting, Customer Service, Leadership Development, Management, Executive Management, Negotiation, Business Development, Marketing, Marketing Strategy, Strategy, Human Resources, Contract Negotiation, Business Strategy, Team Building, New Business Development, Talent Management, Mergers & Acquisitions, Start-ups, Business Planning, Marketing Communications, Sales, Management Consulting, Leadership, Analysis, Talent Acquisition, Sourcing, CRM, Organizational..., Coaching, Executive Search, Account Management, Consulting, Entrepreneurship, Performance Management, Operations Management, Team Leadership, Training, Business Process..., Budgets, Process Improvement, Strategic Partnerships, Team Management, Technical Recruiting, Professional Services
Education
McGill University 1988 — 1991
BComm, International Business & Marketing
Starwood Hotels & Resorts March 2008 - Present
Starwood Hotels & Resorts Worldwide June 2005 - February 2008
Starwood Hotels & Resorts World Wide Inc. June 2001 - June 2005
Starwood Hotels & Resorts October 1998 - June 2001
Hyphen Information Systems March 1997 - October 1998
Delta Hotels & Resorts November 1994 - February 1997
Regina Inn 1987 - 1990
Skills
Micros, Hotels, Fidelio, Hotel Management, Revenue Management, Yield Management, Hospitality, Hospitality Management, Hospitality Industry, Opera, Front Office, Electronic Distribution, Property Management..., Guest Satisfaction
Education
University of Guelph 1990 — 1994
B. Comm, Hotel & Food Administration
Universite Canadienne en France 1993 — 1993
Commerce, Hotel & Food Adminstration
Delta Hotels & Resorts October 2008 - Present
Delta Hotels May 2007 - October 2008
Delta Hotels & Resorts June 2006 - May 2007
Skills
Hotel Management, Hospitality Management, Leadership, Rooms Division, Hospitality Industry, Hotels, Front Office, Property Management..., Micros, Hospitality, Resorts, Revenue Analysis, MICROS, Yield Management, Restaurants, Tourism
Education
George Brown College 2002 — 2004
2 year diploma in Hospitality, Tourism & Leisure, Hospitality
Metro Ontario Inc November 2012 - Present
Metro Ontario Inc. August 2000 - November 2012
Delta Chelsea Hotel 1990 - 2000
Delta Hotels & Resorts 1990 - 2000
Delta Hotels & Resorts 1990 - 2000
Skills
Telecommunications, Wireless, Vendor Management, Project Management, Networking, Call Centers, Customer Service, IT Service Management, Data Center, Retail, Sales, Disaster Recovery, PMP, Inventory Management, Consulting, Infrastructure
Education
University of Toronto at Mississauga - Erindale College 2011 — 2012
Project Management (PMI), Student - School of Continuing Studies
De La Salle University
Ryerson University
Administration & Information Management
Delta Hotels and Resorts September 2002 - Present
Delta Hotels & Resorts 1998 - Present
Delta Hotels & Resorts 2000 - 2009
Education
Ryerson University 1992 — 1996
Bachelor of Commerce, Hospitality and Tourism Management
Delta Hotels & Resorts September 2012 - Present
Delta Hotels October 2011 - September 2012
MortgageBrokers.com January 2009 - December 2011
Mink Nightclub November 2005 - January 2011
Skills
Management, Mortgage Lending, Credit, Team Building, Customer Service, Strategic Financial..., Team Leadership, Hospitality Management, Banking, Food & Beverage, Business Innovation, Hotel Management, Negotiation, Investments
Education
Seneca College of Applied Arts and Technology 2008 — 2009
AMP, Finance
Delta Hotels & Resorts July 2013 - Present
Delta Hotels and Resorts® October 2014 - December 2014
Delta Hotels July 2012 - July 2013
Deerhurst Resort April 2011 - October 2012
Skills
Hospitality, Resorts, Banquets, Hospitality Management, Customer Satisfaction, Food & Beverage, Hospitality Industry, Restaurants, Front Office, PowerPoint, Property Management..., Word, MICROS POS, Payroll, Hotel Management, Fine Dining, Hotels, Microsoft Word, Customer Service
Education
Georgian College 2008 — 2012
Hotel and Resort Administration, Hospitality and Tourism, Honor Role
Lakehead University 2006 — 2008
BA, Outdoor Rec
SCT inc. April 2012 - December 2014
Westmont Hospitality Group inc. January 2008 - March 2012
Delta Hotels & Resorts April 2007 - December 2007
Metafor Construction inc. February 2001 - December 2005
Solitech Laboratoires inc. May 1997 - December 2005
Les Entrepreneurs Tri Sant inc. February 1994 - June 2001
SNC-Lavalin Divsion Warnock Hersey Professional Services inc. March 1991 - December 1992
Les Construction Norco inc. August 1989 - May 1991
Le Groupe Coneil S M inc. March 1986 - August 1988
Kiewet Brown & Root September 1977 - January 1978
Skills
Cost Control, Hospitality, Budgets, Hotels, Construction, Renovation, Process Scheduler, Contract Negotiation, Microsoft Office, Customer Service, Team Building, Project Management, Hospitality Management, Strategic Planning, Project Coordination, Hospitality Industry, Negotiation, Microsoft Excel, Contract Management, Event Management
Education
Snell Group Thermography 2012 — 2012
Certificate Level 1, Thermographic Imaging, Level 1
Concordia University 1979 — 1982
bach. of Engineering, civil structural/geotechnical
Dawson College 1976 — 1979
DEC, civil engineering technology
SilverBirch Hotels & Resorts August 2013 - Present
Delta Hotels & Resorts January 2010 - August 2013
SilverBirch Hotels & Resorts April 1998 - December 2009
CHIP Hospitality January 1998 - December 2009
Edmonton Public Schools January 1996 - April 1998
Skills
Budgeting, Team Building, Change Management, Problem Solving, Strategic Planning, Desktop Support, Computer Hardware, Windows Server, Network Administration, Wiring, Blackberry Enterprise..., iPhone, POS, Technical Support, Hotels, Resorts, Front Office, Property Management..., Micros, Servers, Hospitality Industry, Revenue Analysis, Hospitality, Yield Management, Hospitality Management, Software Installation, Budgets, MICROS
Education
Network Learning Masters 2004 — 2004
MCSA, Microsoft Certification
Grant Macewan College 1996 — 1998
Micro Computer Specialist, Micro Computer Specialist
Omni Hotels March 2014 - Present
Delta Hotels & Resorts July 2011 - February 2014
Four Seasons Hotels and Resorts August 2008 - April 2011
Four Seasons Hotels and Resorts January 2007 - July 2008
Four Seasons Hotels and Resorts September 2004 - December 2006
Four Seasons Hotels and Resorts July 2002 - August 2004
The Leela Palaces, Hotels and Resorts September 1995 - May 2002
Skills
Hotels, Hospitality Management, Hotel Management, Hospitality Industry, Hospitality, Resorts, Pre-opening, Front Office, Rooms Division, Revenue Analysis, Restaurants, Yield Management, Tourism, Opera, Banquets
Education
Institute of Hotel Management & Catering Technology Pune, India 2015 — 2019
Post Graduate Degree, Hotel Management & Tourism
University of Pune
Masters Degree in Commerce,, Business Administration and Personnel Management and Industrial Relations.
FRHI Hotels & Resorts June 2015 - Present
Delta Hotels & Resorts November 2013 - May 2015
Four Seasons Hotels and Resorts September 2009 - November 2013
Four Seasons Hotel Shanghai February 2004 - August 2009
MICROS Systems Inc May 2000 - July 2001
Shangri-La Hotels and Resorts September 1998 - April 2000
Skills
Project Management, MS Project, Budgets, Project Planning, Procurement, IT Management, Team Leadership, Operations Management, Team Building, Vendor Management, Pre-opening, Micros, Contract Negotiation
Education
University of Newcastle 2002 — 2004
Master of Business Administration (MBA)
East China Normal University 1994 — 1998
Computer and Information Sciences
Oliver & Bonacini Restaurants August 2014 - Present
Oliver & Bonacini Restaurants October 2011 - Present
Oliver & Bonacini Restaurants May 2011 - October 2011
Delta Hotels & Resorts May 2008 - August 2010
Skills
Hospitality, Customer Service, Time Management, Restaurants, Food & Beverage, Catering, Event Planning, Restaurant Management, Microsoft Office, Micros, Hospitality Management, Teamwork, Microsoft Excel, Outlook, Process Scheduler, Food, Inventory Management
Education
University of Guelph 2006 — 2011
Bachelor of Commerce (B.Comm.), Hotel and Food Administration
John Fraser Secondary School 2004 — 2006
Seconary School Diploma, General High School Study
Embassy Suites March 2015 - April 2015
Marriott Château-Champlain October 2014 - February 2015
Omni Hotels & Resorts January 2015 - January 2015
Westin Montreal November 2014 - November 2014
Marriott Château-Champlain July 2014 - October 2014
Delta Hotels & Resorts October 2013 - October 2013
The State Hermitage Museum June 2012 - August 2012
Skills
Teamwork, Research, Social Media, Customer Service, Business Strategy, Microsoft Word, Marketing, Social Networking, Time Management, Event Management
Education
Vatel International Business School Hotel & Tourism Management 2013 — 2016
International Hotel Management
Trinity College, Dublin 2009 — 2013
Bachelor degree in Business Studies and Russian
Graduate School of Management St. Petersburg State University 2011 — 2012
Business Studies and Russian
St. Columba’s college Dublin
Nova Scotia Community College June 2015 - Present
Great Canadian Gaming Corporation September 2011 - June 2015
Olives July 2008 - May 2011
Westin Hotels & Resorts 2000 - 2007
Delta Hotels & Resorts 1997 - 2000
Fairmont Hotels & Resorts 1989 - 1997
Skills
Culinary Management, Bakery, Cooking, Bicycle Repair, Food & Beverage, Food Safety, Food Service, BBQ, knife sharpening, Food, Cuisine, Recipes, Hotels, Culinary Skills, Menu Development, Resorts, Restaurants, Catering, Hospitality, Banquets
Education
Manitoba 1995 — 1997
Interprovincial Trade Certification, Journeyman Cook, Red Seal
Red River College 1994 — 1995
culinary diploma, Hospitality Administration/Management