DialAmerica Company
Industry: Company
DescriptionDialAmerica is a telemarketing company. It originated with the establishment of the first-ever call center by the Life Circulation Company in 1957. In 1963, the company developed a sales campaign to support local sports teams and not-for-profit organizations. Headquarters: Mahwah, New Jersey, United States CEO: Arthur W. Conway (1991–) Number of employees: 5,000 Founded: 1957 Type of business: Privately held company
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DialAmerica Employees
Employee
Years
Job
Industry
Joshua D. Prado Joshua D. Prado's DialAmerica Experience September 2005 - December 2005
Job Military Enrollment at University of Phoenix (School of Business) San Diego Campus & Petty Officer US Navy (ATO2)
Industry Higher Education
Experience
University of Phoenix November 2014 - Present
US Navy Reserve September 2007 - Present
Big 5 Sporting Goods March 2009 - November 2014
Cox Communications October 2007 - February 2009
US Navy January 2006 - September 2007
DialAmerica September 2005 - December 2005
SeaWorld San Diego July 2005 - September 2005
McDonald's Corporation December 2004 - May 2005
Skills
Management, Supervisory Skills, Program Management, Sales Management, Operations Management, Project Management, Customer Service, Customer Satisfaction, Customer Retention, Employee Training, Loss Prevention..., Office Administration, Technical Support, Merchandising, Communication, Training, Marketing, Strategic Planning, Innovation, Safety, Fitness, Health, Wellness, Morale, Motivation, Electronics, Avionics, Military Training, Military Aviation, PowerPoint, Public Speaking, Leadership, Inventory Management
Education
University of Phoenix 2015 — 2016
MAEd/AET, Master of Arts in Education/Adult Education and Training
University of Phoenix 2012 — 2014
Bachelor's degree, Business Administration and Management, General, 3.3 GPA
University of Phoenix 2011 — 2012
Associate of Arts (AA), Business Administration and Management, General, 3.2 GPA
University of Phoenix November 2014 - Present
US Navy Reserve September 2007 - Present
Big 5 Sporting Goods March 2009 - November 2014
Cox Communications October 2007 - February 2009
US Navy January 2006 - September 2007
DialAmerica September 2005 - December 2005
SeaWorld San Diego July 2005 - September 2005
McDonald's Corporation December 2004 - May 2005
Skills
Management, Supervisory Skills, Program Management, Sales Management, Operations Management, Project Management, Customer Service, Customer Satisfaction, Customer Retention, Employee Training, Loss Prevention..., Office Administration, Technical Support, Merchandising, Communication, Training, Marketing, Strategic Planning, Innovation, Safety, Fitness, Health, Wellness, Morale, Motivation, Electronics, Avionics, Military Training, Military Aviation, PowerPoint, Public Speaking, Leadership, Inventory Management
Education
University of Phoenix 2015 — 2016
MAEd/AET, Master of Arts in Education/Adult Education and Training
University of Phoenix 2012 — 2014
Bachelor's degree, Business Administration and Management, General, 3.3 GPA
University of Phoenix 2011 — 2012
Associate of Arts (AA), Business Administration and Management, General, 3.2 GPA
Saige Tinson Saige Tinson's DialAmerica Experience May 2013 - Present
Job Call Center Agent at DialAmerica
Industry Marketing and Advertising
Experience
DialAmerica May 2013 - Present
Kmart Corporation November 2012 - January 2013
TJ Maxx October 2011 - November 2011
Skills
Call Centers, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Invoicing, Microsoft Office, Sales, Selling
Education
University of Phoenix 2013 — 2015
Gulf Coast Academy 2012 — 2013
DialAmerica May 2013 - Present
Kmart Corporation November 2012 - January 2013
TJ Maxx October 2011 - November 2011
Skills
Call Centers, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Invoicing, Microsoft Office, Sales, Selling
Education
University of Phoenix 2013 — 2015
Gulf Coast Academy 2012 — 2013
Fernando Jaimes's DialAmerica Experience February 2000 - December 2004
Job Field Service Technician at Time Warner Cable
Industry Telecommunications
Experience
Time Warner Cable December 2004 - Present
DialAmerica February 2000 - December 2004
Skills
Information Technology, Internet, VoIP, Security, Video, Networking, HTML 5, CSS3, JavaScript
Education
Lynda.com 2014 — 2014
Certificate of Completion, Web Development
Lynda.com 2014 — 2014
Certificate of Completion, Web Development
Lynda.com 2014 — 2014
Certificate of Completion, Web Development
Lynda.com 2014 — 2014
Certificate of Completion, Web Development
University of Phoenix 2011 — 2014
Bachelor's Degree, Information Technology/Web Development
Lynda.com 2013 — 2013
Certificate of Completion, Web Development
Jones/NCTI Workforce Performance Solutions 2005 — 2008
Installation, Service, Voice/Data, TCP/IP, and other Certificates earned
Computer Education Institute 2001 — 2002
Computer Systems Repair degree, Computer Hardware Engineering
Castle Park High School 1997 — 1998
High School/Secondary Diplomas and Certificates
Chula Vista High School 1994 — 1997
High School/Secondary Diplomas and Certificates
Time Warner Cable December 2004 - Present
DialAmerica February 2000 - December 2004
Skills
Information Technology, Internet, VoIP, Security, Video, Networking, HTML 5, CSS3, JavaScript
Education
Lynda.com 2014 — 2014
Certificate of Completion, Web Development
Lynda.com 2014 — 2014
Certificate of Completion, Web Development
Lynda.com 2014 — 2014
Certificate of Completion, Web Development
Lynda.com 2014 — 2014
Certificate of Completion, Web Development
University of Phoenix 2011 — 2014
Bachelor's Degree, Information Technology/Web Development
Lynda.com 2013 — 2013
Certificate of Completion, Web Development
Jones/NCTI Workforce Performance Solutions 2005 — 2008
Installation, Service, Voice/Data, TCP/IP, and other Certificates earned
Computer Education Institute 2001 — 2002
Computer Systems Repair degree, Computer Hardware Engineering
Castle Park High School 1997 — 1998
High School/Secondary Diplomas and Certificates
Chula Vista High School 1994 — 1997
High School/Secondary Diplomas and Certificates
Jessica Bone Jessica Bone's DialAmerica Experience October 2004 - April 2005
Job Student at University of Phoenix
Industry Individual & Family Services
Experience
Lumbermens April 2013 - Present
DialAmerica October 2004 - April 2005
BI-LO Winn Dixie Stores September 2000 - May 2004
Skills
Microsoft Office, PowerPoint, Public Speaking, Microsoft Word, Customer Service, Microsoft Excel, Research, Leadership, Event Planning, Teamwork, Community Outreach, Nonprofits, Time Management, Social Media, Critical Thinking, Data Entry, Social Services, Conflict Resolution, Team Leadership
Education
University of Phoenix 2008 — 2012
BSHS, Human Services management
University of Phoenix 2008 — 2012
Bachelors degree in Human Service Managment, Human Services, General
Lumbermens April 2013 - Present
DialAmerica October 2004 - April 2005
BI-LO Winn Dixie Stores September 2000 - May 2004
Skills
Microsoft Office, PowerPoint, Public Speaking, Microsoft Word, Customer Service, Microsoft Excel, Research, Leadership, Event Planning, Teamwork, Community Outreach, Nonprofits, Time Management, Social Media, Critical Thinking, Data Entry, Social Services, Conflict Resolution, Team Leadership
Education
University of Phoenix 2008 — 2012
BSHS, Human Services management
University of Phoenix 2008 — 2012
Bachelors degree in Human Service Managment, Human Services, General
Sabrina Jaimes Sabrina Jaimes's DialAmerica Experience May 1999 - November 2005
Job QA Analyst at AutoAnything
Industry Automotive
Experience
AutoAnything November 2005 - Present
DialAmerica May 1999 - November 2005
Skills
Testing, SDLC, Quality Assurance, Scrum, Software Quality..., Test Automation, Quality Center, Test Planning, Regression Testing, Selenium, Software Project..., Test Cases, Test Strategy, Test Management, Integration Testing, Usability Testing, Requirements Analysis, System Testing, TFS, JIRA, Defect Tracking, Waterfall, User Acceptance Testing, Agile Testing, QTP, Microsoft SQL Server, Agile Project Management, Agile Methodologies, Manual Testing, Performance Testing, SharePoint, Visio, Web Applications, SQL, XML, Retail, Customer Service, Strategic Planning, Team Building
Education
University of Phoenix 2006 — 2009
Bachelor’s Degree, Business Administration, Management and Operations
AutoAnything November 2005 - Present
DialAmerica May 1999 - November 2005
Skills
Testing, SDLC, Quality Assurance, Scrum, Software Quality..., Test Automation, Quality Center, Test Planning, Regression Testing, Selenium, Software Project..., Test Cases, Test Strategy, Test Management, Integration Testing, Usability Testing, Requirements Analysis, System Testing, TFS, JIRA, Defect Tracking, Waterfall, User Acceptance Testing, Agile Testing, QTP, Microsoft SQL Server, Agile Project Management, Agile Methodologies, Manual Testing, Performance Testing, SharePoint, Visio, Web Applications, SQL, XML, Retail, Customer Service, Strategic Planning, Team Building
Education
University of Phoenix 2006 — 2009
Bachelor’s Degree, Business Administration, Management and Operations
Brandi Casey's DialAmerica Experience May 2014 - February 2015
Job
Industry Human Resources
Experience
DialAmerica May 2014 - February 2015
Alorica November 2013 - February 2014
Rod and Gun Club September 2012 - January 2014
American Girl August 2010 - June 2011
US Army September 2005 - September 2009
Education
University of Phoenix 2011 — 2015
Bachelor of Science, Human Resources
Southeast High School 2000 — 2004
High School Diploma, General Studies
DialAmerica May 2014 - February 2015
Alorica November 2013 - February 2014
Rod and Gun Club September 2012 - January 2014
American Girl August 2010 - June 2011
US Army September 2005 - September 2009
Education
University of Phoenix 2011 — 2015
Bachelor of Science, Human Resources
Southeast High School 2000 — 2004
High School Diploma, General Studies
Patricia Connor Patricia Connor's DialAmerica Experience March 2011 - June 2012
Job Customer Service and Style Consultant at Chico's FAS Inc.
Industry Retail
Experience
Chico's FAS Inc. June 2012 - Present
DialAmerica March 2011 - June 2012
Stevi B's Pizza Buffet. (ACG Pizza Partners) October 2010 - June 2011
US Census Bureau May 2010 - July 2010
TruCheck January 2009 - October 2009
Barrow County Sheriff's Office May 2004 - March 2008
Publix Super Markets March 2001 - May 2004
Skills
Loss Prevention, Retail Sales, Microsoft Word, PowerPoint, Customer Service, Customer Satisfaction, Training, Microsoft Office, Sales, Inventory Management, Team Building, Merchandising, Leadership, POS, Store Operations
Education
University of North Georgia 2012 — 2017
Bachelor’s Degree, Biology/Biological Sciences, General, 3.0
Gainesville State College 2010 — 2012
Practical Nursing, Vocational Nursing and Nursing Assistants, Sophmore
North East Police Academy 2004 — 2008
Jailor Certification, Basic Jailor Training / Peace Officer Standard Training
Chico's FAS Inc. June 2012 - Present
DialAmerica March 2011 - June 2012
Stevi B's Pizza Buffet. (ACG Pizza Partners) October 2010 - June 2011
US Census Bureau May 2010 - July 2010
TruCheck January 2009 - October 2009
Barrow County Sheriff's Office May 2004 - March 2008
Publix Super Markets March 2001 - May 2004
Skills
Loss Prevention, Retail Sales, Microsoft Word, PowerPoint, Customer Service, Customer Satisfaction, Training, Microsoft Office, Sales, Inventory Management, Team Building, Merchandising, Leadership, POS, Store Operations
Education
University of North Georgia 2012 — 2017
Bachelor’s Degree, Biology/Biological Sciences, General, 3.0
Gainesville State College 2010 — 2012
Practical Nursing, Vocational Nursing and Nursing Assistants, Sophmore
North East Police Academy 2004 — 2008
Jailor Certification, Basic Jailor Training / Peace Officer Standard Training
Jackie Capierseho Jackie Capierseho's DialAmerica Experience May 2012 - November 2012
Job Telemarketer at DialAmerica
Industry Marketing and Advertising
Experience
CHUNGDAHM Learning April 2015 - Present
Self-employed June 2008 - Present
DialAmerica May 2012 - November 2012
Rochester Red Wings April 2006 - August 2012
University of Scranton September 2011 - May 2012
Skills
Public Speaking, Team Leadership, Writing, Percussion Performance, Marketing Communications, Retail Sales, Food Service, Bartending, Product Sampling, Direct Marketing, Field Marketing, Guerrilla Marketing, Event Management, Event Planning, Social Networking
Education
University of Scranton 2008 — 2012
Bachelor's degree, Sociology
University of Scranton 2008 — 2012
Bachelor of Science (B.S.), Criminal Justice and Corrections
CHUNGDAHM Learning April 2015 - Present
Self-employed June 2008 - Present
DialAmerica May 2012 - November 2012
Rochester Red Wings April 2006 - August 2012
University of Scranton September 2011 - May 2012
Skills
Public Speaking, Team Leadership, Writing, Percussion Performance, Marketing Communications, Retail Sales, Food Service, Bartending, Product Sampling, Direct Marketing, Field Marketing, Guerrilla Marketing, Event Management, Event Planning, Social Networking
Education
University of Scranton 2008 — 2012
Bachelor's degree, Sociology
University of Scranton 2008 — 2012
Bachelor of Science (B.S.), Criminal Justice and Corrections
Katie Marcinko Katie Marcinko's DialAmerica Experience September 2014 - Present
Job Customer Service Agent/Mentor at DialAmerica
Industry Marketing and Advertising
Experience
DialAmerica September 2014 - Present
Speedway LLC May 2014 - August 2014
Children's Hospital of Pittsburgh July 2012 - December 2013
Chipotle Mexican Grill March 2012 - July 2012
Collegiate Ymca January 2012 - March 2012
University of Pittsburgh September 2009 - January 2012
Aeropostale November 2008 - January 2011
Skills
Customer Service, Acting, Vocal Music, Sales, Microsoft Office, Call Centers, Telecommunications, Cash Register, Pharmacy, Health Insurance, Claims Review
Education
University of Pittsburgh 2009 — 2012
Sociology, 3.14
Steel Valley High School 2005 — 2009
Diploma
DialAmerica September 2014 - Present
Speedway LLC May 2014 - August 2014
Children's Hospital of Pittsburgh July 2012 - December 2013
Chipotle Mexican Grill March 2012 - July 2012
Collegiate Ymca January 2012 - March 2012
University of Pittsburgh September 2009 - January 2012
Aeropostale November 2008 - January 2011
Skills
Customer Service, Acting, Vocal Music, Sales, Microsoft Office, Call Centers, Telecommunications, Cash Register, Pharmacy, Health Insurance, Claims Review
Education
University of Pittsburgh 2009 — 2012
Sociology, 3.14
Steel Valley High School 2005 — 2009
Diploma
Jill Leibert's DialAmerica Experience October 2004 - June 2005
Job Financial services and office management professional.
Industry Insurance
Experience
Mutual of Omaha October 2010 - Present
OccuVax September 2009 - October 2009
Bank of the West August 2009 - September 2009
Rels Title February 2009 - August 2009
West Corporation January 2009 - February 2009
PayPal September 2007 - October 2008
Sycamore Village Assisted Living August 2005 - July 2007
DialAmerica October 2004 - June 2005
Applied Underwriters June 2002 - August 2004
Education
Metropolitan Community College 2009 — 2014
Associate of Science in Nursing, Nursing
University of Phoenix 2006 — 2007
Mutual of Omaha October 2010 - Present
OccuVax September 2009 - October 2009
Bank of the West August 2009 - September 2009
Rels Title February 2009 - August 2009
West Corporation January 2009 - February 2009
PayPal September 2007 - October 2008
Sycamore Village Assisted Living August 2005 - July 2007
DialAmerica October 2004 - June 2005
Applied Underwriters June 2002 - August 2004
Education
Metropolitan Community College 2009 — 2014
Associate of Science in Nursing, Nursing
University of Phoenix 2006 — 2007
Kyan Marshall's DialAmerica Experience August 2014 - May 2015
Job Teacher at Teach For America
Industry Education Management
Experience
Teach For America May 2015 - Present
DialAmerica August 2014 - May 2015
DialAmerica Marketing June 2009 - August 2014
TLCCS, Inc. September 2002 - December 2008
Skills
Customer Retention, Telemarketing, Employee Management, Call Centers, Call Center, Customer Satisfaction, Inbound Marketing, Customer Service, Training, Lead Generation, Team Building, Customer Experience
Education
University of Phoenix 2012 — 2014
Bachelor's Degree, Business Administration and Management, General
Wor-Wic Community College 1995 — 1996
Associate's Degree, General Studies
University of Phoenix
Master’s Degree, Secondary Education and Teaching
Teach For America May 2015 - Present
DialAmerica August 2014 - May 2015
DialAmerica Marketing June 2009 - August 2014
TLCCS, Inc. September 2002 - December 2008
Skills
Customer Retention, Telemarketing, Employee Management, Call Centers, Call Center, Customer Satisfaction, Inbound Marketing, Customer Service, Training, Lead Generation, Team Building, Customer Experience
Education
University of Phoenix 2012 — 2014
Bachelor's Degree, Business Administration and Management, General
Wor-Wic Community College 1995 — 1996
Associate's Degree, General Studies
University of Phoenix
Master’s Degree, Secondary Education and Teaching
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