DialAmerica Company
Industry: Company
DescriptionDialAmerica is a telemarketing company. It originated with the establishment of the first-ever call center by the Life Circulation Company in 1957. In 1963, the company developed a sales campaign to support local sports teams and not-for-profit organizations. Headquarters: Mahwah, New Jersey, United States CEO: Arthur W. Conway (1991–) Number of employees: 5,000 Founded: 1957 Type of business: Privately held company
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DialAmerica Employees
T-Mobile May 2014 - Present
Kleden Fashion Architects January 2014 - Present
The Avenue Code January 2013 - Present
Buffalo CarShare February 2014 - May 2014
DialAmerica October 2013 - March 2014
Buffalo State College May 2013 - August 2013
Buffalo State College August 2012 - May 2013
Buffalo State College August 2012 - February 2013
Skills
Social Media, Teamwork, Public Speaking, Business Development, Entrepreneurship, Written & Oral..., Persuasive Presentations, Business Analysis, Small Business, Social Sciences, Program Development, Event Planning, Leadership, Social Networking
Education
State University of New York College at Buffalo 2011 — 2015
Industrial/Organizational Psychology, Business Administration and Management, General
The 2Fairy - Xero Hour, Inc. April 2014 - Present
Fusion Contact Centers, LLC June 2013 - March 2014
The Results Companies March 2008 - June 2013
HyperQuality January 2007 - February 2008
DialAmerica August 1995 - January 2007
Skills
Client Liaison, Account Management, Private Client Services, Call Center, Teleservices, Vendor Relationships, Vendor Management, Project Management, Program Management, Customer Experience, Call Centers, Workforce Management, CRM, Customer Retention, Customer Satisfaction, Management, Private Clients, Operations Management, Leadership, Strategy, Relationship Management, Inbound Marketing, Contact Centers, Outsourcing, Analysis
Education
The University of Georgia 1993 — 1996
Plymouth Rock Assurance New Jersey February 2014 - Present
DialAmerica 2010 - 2013
DialAmerica 2001 - 2010
DialAmerica 1996 - 2001
DialAmerica 1994 - 1996
DialAmerica 1992 - 1994
DialAmerica 1988 - 1992
Skills
Property & Casualty..., Strategic Leadership, Process Improvement, Performance Management, Team Building, Organizational..., Cross-functional Team..., Call Centers, Lead Generation, Direct Marketing, Marketing, Training, Telemarketing, Workforce Management, Sales Management, Inbound Marketing, Process Optimization, Analytical Skills, Outsourcing, Call Center Development, Account Management, Operations Management, Coaching, Business Process, P&L Management, Leadership, Management, Customer Retention, Customer Satisfaction, Customer Experience
Education
Fairleigh Dickinson University-Teaneck Campus
The George Washington University
Amerigroup December 2014 - Present
DialAmerica September 2013 - September 2014
American HomePatient 2012 - 2012
Foot Solutions 2011 - 2012
US Census Bureau 2010 - 2010
Skills
Microsoft Word, PowerPoint, Customer Service, Leadership, Microsoft Excel, Sales, Marketing, Public Speaking
Education
Morehead State University 2011 — 2014
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
University of Kentucky 2006 — 2009
Bachelor of Business Administration (BBA), Management
DuPont Manual High School 2000 — 2004
College/University Preparatory and Advanced High School/Secondary Diploma Program
Cornerstone Staffing - on assignment at CHI Health August 2015 - Present
Undisclosed October 1992 - Present
First Data Corporation May 2014 - July 2015
Onward Healthcare July 2013 - January 2014
DialAmerica June 2012 - May 2013
Nebraska Air National Guard July 2008 - March 2013
JBS Carriers 2010 - 2011
Furniture Row Express, LLC 2009 - 2010
Lutheran Refugee Services 2008 - 2009
USAF Reserves 1999 - 2008
Skills
Professional Staffing, Program Management, Air Force, Healthcare, Healthcare Management, Credentialing, Policy Writing/Revising, Training, Networking, Job Coaching, Team Building, Teamwork, Proofreading, Feedback, Following Up, Leadership Development, Data Analysis, Applicant Tracking..., Onboarding, Performance Management, Recruiting, Policy, Temporary Placement, Internet Recruiting, Human Resources, Editing, Creative Writing, Digital Photography, Coaching, Quality Assurance, New Hire Orientations, Management, Interviews, Leadership, Staff Development, Employee Relations, Hiring, Time Management, Business Development, Cold Calling, Organizational..., College Recruiting, Employee Training, Conflict Resolution, Employee Benefits, Resume Writing, Talent Acquisition, Screening, Talent Management, Job Fairs
Education
Webster University 1995 — 1998
MBA, Business
Webster University 1992 — 1994
MA, Human Resources Development
University of Nebraska-Lincoln 1987 — 1991
Bachelor of Arts Degree, Psychology / Sociology
Elevate Learning December 2014 - Present
University of California, Riverside June 2013 - July 2014
Phone Net, Inc/Phone Ware, Inc. June 2013 - September 2013
University of California, Riverside March 2010 - June 2013
DialAmerica July 2011 - September 2011
Skills
Social Media, Writing, Spanish Translation, Microsoft Office, Microsoft Word, Microsoft Excel, iOS, Android, Text Editing, Proofreading, Library Research, Customer Service, Adobe Acrobat, Cataloging, Creative Writing, Editing, Libraries, Research, Sales, Social Networking, Spanish, Teaching
Education
UC Riverside 2009 — 2014
Bachelor's Degree, English Language and Literature, General
Boutique PR July 2015 - Present
TakeLessons.com April 2013 - Present
Music By Candlelight October 2011 - Present
San Diego State University January 2015 - May 2015
DialAmerica March 2012 - October 2012
Cargo Music August 2010 - January 2012
California Music Studios December 2006 - January 2012
San Diego State University January 2011 - May 2011
San Diego Mesa College Foundation, Inc. September 2008 - December 2008
Alan's Music November 1999 - September 2002
Skills
Guitar, Music Theory, Logic Pro, Sibelius, Guitarist, Band, Classical Guitar, Composition, Laboratory Skills, Microsoft Office, Electric Guitar, Classical, Music, Rock Music, Guitar Playing, Ableton Live, Recording, Music Education, Music Industry, Bands, Max MSP, Music Theory and..., Music Transcription, Audio Editing, Blues, Ensemble, Music Production, Academic Writing, Research, Basic Chemistry, Customer Service, Acoustic Guitar, Music History, Studio Recording, Entertainment, Songwriting, Photography, Photoshop, Adobe Creative Suite
Education
San Diego State University-California State University 2008 — 2015
Master of Arts (M.A.), Musicology, GPA 3.45
University of California, San Diego 2004 — 2006
Bachelor of Arts (B.A.), Music (Performance), GPA 3.79
DialAmerica Marketing April 2012 - November 2013
DialAmerica October 2010 - March 2012
DialAmerica March 2008 - September 2010
Skills
Inbound Marketing, Operations Management, Personal Development, Team Leadership, Data Analysis, Problem Solving, Sales Management, Performance Improvement, Process Improvement, Task Management, New Hire Training, Quality Assurance, Compliance Program..., Customer Experience, Customer Retention, Customer Satisfaction, Strategic Sales Plans, Sales Motivation, Staff Retention, Microsoft Office, Voice Recording for..., Leadership, Training, Telemarketing, Account Management, Customer Service
Education
The University of Georgia 2003 — 2008
BA, Political Science and Spanish
San Diego City College August 2011 - Present
DialAmerica May 2010 - December 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Public Speaking, Budgets
Education
San Diego City College 2011 — 2013
Music Industry Utility September 2011 - Present
Individual Evolution June 2011 - Present
Marcus J. Lawrence Hospital June 1992 - December 1992
DialAmerica January 1985 - January 1986
Skills
Music, Record Labels, Yoga, Classical, Meditation, Composition, Audio Editing, Songwriting, Piano, Musicians, Music Production, Music Industry, Singer-songwriter
Education
University of Nebraska Medical Center 1982 — 1986
B.S.N., Registered Nursing/Registered Nurse, 3.0 GPA
The Meyers Group, Llc August 2012 - Present
National Center for Violence Interruption January 2000 - June 2003
DialAmerica June 1987 - June 1997
Skills
Strategic Planning, Team Building, Change Management, Organizational..., Project Management, Leadership Development, Coaching, New Business Development, Business Planning, Negotiation, Public Speaking, Customer Service, Sales, Marketing Strategy, Budgets, Program Management, Cross-functional Team..., Strategy, Management, Nonprofits, Marketing, Leadership, Sales Management, Business Development, Management Consulting, Fundraising, Telecommunications, Training, Government, Policy
Education
Spelman College 1981 — 1985
Bachelor's degree, Sociology
ConnectMedia.Com January 2008 - Present
InFocus 1995 - 1998
Dataflex Corporation 1993 - 1995
Falcon Microsystems 1990 - 1993
DialAmerica 1988 - 1990
Skills
Vendor Relationships, Sales, Sales Management, Business Development, Customer Service, Events, Internet, iPhone, Leadership, Microsoft Office, New Business Development, Office Management, Organization, PowerPoint, Problem Solving, Strategic Planning, Packaging, Pricing, Quality Assurance, User Interface, Writing, Web Development, Mac OS X, Treatment, Nutrition, Youth Development, Youth Mentoring, Youth Work, Yachting, Yoga, Recruiting, OS X, Advertising, Program Management
Education
University of Maryland College Park 1983 — 1987
Bachelor of Arts (BA), Psychology
Dulaney
Dulaney
Dulaney
REM Central/NGP Management dba Dunkin' Donuts 2011 - 2012
United Family Services 2008 - 2011
DialAmerica 2006 - 2007
Winn-Dixie 2006 - 2007
IHOP 2004 - 2005
Subway 2004 - 2005
Target 2004 - 2005
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Customer Service, English, Research, Windows, Outlook, Photoshop, Editing, Social Media, Teamwork, Team Building, Project Management, Event Planning, Management, Event Management, Public Relations, Inventory Management, Coaching, Marketing, Team Leadership, Data Entry, Advertising, Troubleshooting
Education
Grand Canyon University 2012 — 2014
Bachelor of Arts (BA), Christian Studies
Seminole State College of Florida 2007 — 2009
Bachelor of Business Administration (BBA), General Education
Valencia Community College 2005 — 2007
Associate of Arts and Sciences (AAS), Audio Engineering
Monarch High School 2003 — 2005
Diploma, General Highschool Education
Bank of America August 2015 - Present
American Express July 2013 - August 2015
Sage April 2012 - June 2013
DialAmerica August 2011 - January 2012
Primerica June 2011 - January 2012
Acorda Therapeutics August 2011 - December 2011
The Lanta Group October 2011 - October 2011
Skills
Sales, Sales Operations, Recruiting, B2B, Sales Presentations, Time Management, Telecommunications, Customer Service, Leadership, Sales Management, Social Media, Team Building, Microsoft Office, PowerPoint, Strategic Planning, Microsoft Word, Account Management, Sales Process, Salesforce.com
Education
The University of Georgia 2007 — 2011
Housing and Consumer Economics
The University of Georgia- College of Family and Consumer Science 2007 — 2011
BS, Consumer Economics
Halliburton September 2014 - June 2015
DialAmerica May 2010 - September 2014
United States Navy 1990 - March 2010
United States Navy 1990 - March 2010
Skills
Management, Maintenance Management, Military Aviation, Team Leadership, Reliability, Logistic Support, Planned Preventative..., Microsoft Office, Training Leadership, Quality Assurance..., Safety Compliance, Operations Coordination, Maintaining Strong..., strategic management, Fire Safety Management, Firefighting, Program Management, Training, Quality Assurance, Military, Business Strategy
Education
Trident University International 2013 — 2013
Master's Degree
Trident University International 2012 — 2013
Master of Business Administration (M.B.A.)
Trident University International 2012 — 2013
Master's Degree
Trident University International 2010 — 2012
Bachelor of Business Administration (BBA)
West Texas Brokers August 2010 - Present
El Paso Specialty Hospital September 2014 - December 2014
DialAmerica April 2013 - June 2014
West/ATT June 2009 - March 2010
Ysleta ISD January 1990 - January 2006
Skills
Fax Server, HIPPA, Insurance Coverage..., Elecronic Health..., Medical terminology, Risk Management, Policy Making, Intro to Medical..., Contracted with..., Law and ethics, Social Media, HIPAA, Public Speaking, PowerPoint, Medicare, Medical Terminology, Teaching, Human Resources, Data Entry, Team Building, Insurance, Customer Service, Policy Writing, Microsoft Office, Event Planning, Microsoft Word, Microsoft Excel, Health Insurance, Sales, Research, Event Management, Strategic Planning, Social Networking
Education
Ultimate Medical Academy 2011 — 2012
Associates, Health and Medical Administrative Services
University of Phoenix 2006 — 2008
Master of Science, Administration Justice & Security
The University of Texas at El Paso 1984 — 1989
BS, Education, Elementary
Medical University of South Carolina April 2015 - Present
MUSC December 2013 - Present
abeindustries.com 2011 - Present
Dish Network 2012 - 2012
DialAmerica March 2009 - November 2011
Hobbytown USA 2006 - 2008
Skills
Fast-paced, Learning Quickly, Great communications..., Computer Hardware, Computers, Computer Repair, Computer Proficiency, Computer/Technical..., Always Punctual, Leadership, Team Building, Teamwork, Sales, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Team Leadership, Customer Satisfaction, Data Entry, Training, Management, Time Management
Education
Trident Technical College 2014 — 2016
Associate of Arts and Sciences (AAS), Computer Systems Networking and Telecommunications
Hanahan High School 2004 — 2008
High School Diploma
Beans & Brews August 2014 - September 2015
The Cacao Group November 2013 - February 2014
The Cacao Group June 2012 - November 2013
CSS Corp 2009 - 2010
TruGreen ChemLawn 2006 - 2007
DialAmerica August 2003 - August 2006
Skills
Human Resources, Accounts Receivable, Accounts Payable, Management, Customer Service, Committed to..., Highly detail oriented, Proactive self-starter, Sales Management, Team Building, Employee Training, Team Leadership, Sales, Channel Sales, Conflict Resolution, Customer Satisfaction, Compliance, Critical Thinking, Telephone Skills, Small Business, Account Management, Call Centers, Cashiering, Employee Relations, Marketing, Customer Retention, Training, Recruiting, Time Management, Interviews, Leadership, Payroll, Performance Management, Inventory Management, Operations Management, Employee Benefits, Administration, P&L, Process Scheduler, Cold Calling, Employee Engagement, Customer Experience, Coaching, Teamwork, Forecasting, Supervisory Skills, Team Management, Process Improvement, Leadership Development
Education
Salt Lake Community College 2007 — 2007
Canyon High School 1989 — 1991
Diploma
Millennium Laboratories February 2013 - Present
Covance Market Access Services August 2009 - October 2012
Covance Market Access Services March 2006 - August 2009
Covance Market Access Services September 2002 - March 2006
TriMatrix Corporation October 1995 - September 2001
DialAmerica March 1992 - October 1995
Skills
Process Improvement, Recruiting, Fashion Writing, Customer Service, Human Resources, Training, Process Scheduler, Call Centers, Team Building, Management, Social Media, Pharmaceutical Industry, Microsoft Office, Microsoft Excel, Healthcare, Microsoft Word, PowerPoint, Leadership
Education
UCSD 1988 — 1993
Bachelor of Arts (B.A.), Visual and Performing Arts
University of California, San Diego 1988 — 1993
Bachelor of Arts, Film & Media
inContact September 2014 - Present
VMI Nutrition May 2014 - September 2014
Pride Transport May 2013 - March 2014
US Army September 2008 - March 2014
CompHealth May 2012 - April 2013
American Express July 2009 - October 2011
American Express June 2004 - July 2009
DialAmerica October 2001 - June 2004
DialAmerica August 1997 - October 2001
Skills
Microsoft Office, Mac OS, Communication, Employee Relations, Employee Training, Employee Management, Employee Recognition, Hiring Personnel, Sales Management, Sales Process, Training, Hands-on Training, Negotiation, Contract Negotiation, Contract Management, Interviews, Internal & External..., Business Process..., Business Analysis, Business Strategy, Business Development, Training Delivery, Training Development, Human Resources, Business Continuity..., International Relations, International Logistics, International Project..., Conflict Resolution, Conflict Management, Conflict Prevention, Conflict Analysis, Military Operations, Military Affairs, Military Training, Leadership Development, Military, Team Leadership, Program Management, Leadership, Management, Project Management, Team Building
Education
University of Utah 2006 — 2008
Bachelor of Communications, Speech Communication/Conflict Management
Salt Lake Community College 1997 — 2001
Associate of Arts and Sciences (A.A.S.), General Education
Kelly Educational Svc January 2015 - Present
My Weekly Habit Blog September 2012 - Present
PANDORA A/S November 2011 - July 2012
VIP for Eddie Bauer May 2010 - January 2011
Riverview Title Company June 2004 - June 2007
Fort Washington Forest Elementary School August 2002 - July 2004
Riverview Title Company June 2001 - August 2002
DialAmerica June 2000 - June 2001
Skills
Customer Service, Data Entry, Outlook, Sales, Microsoft Office, Microsoft Word, PowerPoint, English, Teaching, Public Speaking, Social Networking, Blogging, Microsoft Excel, Windows, Research, Photoshop, Retail, Telephone Skills, Team Leadership, Photography, Proofreading, Social Media, Digital Photography, Crafts, Decoration
Education
West Virginia University 1996 — 2000
Bachelor of Arts (B.A.), Psychology
Prince George's County Resident Teacher Program 2002 — 2003
Standard I Teaching Certificate (Maryland), Elementary Education and Teaching, K-6
Prince George's Community College 2002 — 2003
additional learning courses, Elementary Education and Teaching
Full Sail University April 2013 - August 2014
Full Sail University October 2007 - April 2013
DialAmerica May 1996 - October 2007
Skills
Social Networking, Admissions, Higher Education, Final Cut Pro, Keynote, Recruiting, Photoshop, Process Scheduler, Public Speaking, Event Planning, CampusVue, Student Financial Aid, Coaching, Enrollment Management, Student Recruiting, Facebook, Leadership, Training, Microsoft Office, Social Media, Social Media Marketing, Management
Education
University of Central Florida 1993 — 1997
Business Administration
University of Georgia May 2015 - Present
University of Georgia July 2014 - Present
DialAmerica May 2013 - August 2013
University of Georgia August 2012 - May 2013
Skills
Leadership, Community Service, Microsoft Excel, Conflict Resolution
Education
The University of Georgia 2013 — 2017
Bachelors of Business Administration (B.B.A.), Economics Major, Interdisciplinary Certificate in Entrepreneurship
Full Sail University May 2011 - Present
Full Sail University May 2011 - Present
CenturyLink April 2002 - May 2011
DialAmerica September 1998 - April 2002
Skills
Higher Education, Social Networking, Admissions, Public Speaking, Sales Management, Social Media, PowerPoint, Student Conduct, Data Analysis, Higher Education..., Student Financial Aid, Salesforce Training, CampusVue, Keynote, Microsoft Excel, Call Centers, Management, Leadership, Training, Project Management, Process Improvement
Education
University of Phoenix 2004 — 2007
Bachelor's degree, Business, Management, Marketing, and Related Support Services
SUNY New Paltz
Our Children, Our Future, Inc. October 2015 - Present
West Virginia International Film Festival October 2015 - Present
WTSQ-LP 88.1FM The Status Quo September 2015 - Present
Melinda Taylor State Farm Insurance Agency March 2008 - Present
DialAmerica December 2003 - February 2008
Katz Consulting Group, LLC. June 2007 - November 2007
Shepherd University August 2005 - May 2007
Shepherd University June 2004 - June 2006
Skills
Customer Service, Sales, Social Networking, Microsoft Office, Leadership, Advertising, Outlook, Social Media, Microsoft Excel, Microsoft Word, Public Speaking, Team Building, Recruiting, Marketing Strategy, Property & Casualty..., Blogging, Marketing, Sales Management, PowerPoint, Event Management, Customer Satisfaction, Team Leadership, Excel, process management, Cardiovascular Fitness, Facebook, WordPress, Cold Calling, Telemarketing
Education
The University of Charleston 2012 — 2013
Master of Business Administration (MBA), Business Administration and Management, General, 3.25
Shepherd University 2003 — 2007
Bachelor of Science (B.S.), Mass Communication/Media Studies, 3.42
Traphagen Elementary School April 2015 - Present
NET-A-PORTER GROUP LTD January 2013 - September 2013
DialAmerica June 2012 - January 2013
Weber Shandwick June 2011 - August 2011
Skills
Social Media Marketing, Marketing Communications, Sales, Marketing, Customer Retention, Digital Marketing, Public Relations, PowerPoint, Microsoft Excel, Client Development, Microsoft Word, Cision, Social Media, Teamwork, Leadership, CRM, Management, Fashion, Facebook
Education
University of Tampa - John H. Sykes College of Business 2010 — 2012
Bachelor of Science (B.S.), Marketing
University of Massachusetts, Amherst 2008 — 2010
University of Tampa - John H. Sykes College of Business 2010 — 2012
Bachelor of Science (B.S.), Marketing
PODS January 2014 - Present
SuperMedia LLC November 2012 - October 2013
DialAmerica February 2012 - April 2012
Bright House Networks May 2006 - February 2011
Skills
Customer Service, certified nursing..., Telecommunications, Data Entry, Collections, Technical Support, Multi Tasking, Operational Excellence, Resolve Issues, Payment Card Processing, Customer Experience, Call Centers, Customer Retention, Customer Satisfaction, Sales, Team Building, Training, Account Management, Leadership, Troubleshooting
Education
St. Petersburg College 2008 — 2012
have not graduated, Health/Health Care Administration/Management
Southwest Georgia Technical College 2000 — 2001
Certificate, Certified Nursing Assistant
DialAmerica, Inc. November 2011 - Present
DialAmerica 2003 - November 2011
Volkswagen of America March 1978 - May 1983
Skills
Integration, Strategic Planning, IT Strategy, Security, Process Improvement, Vendor Management, Outsourcing, Business Analysis, Program Management, Telecommunications, Project Management, Cross-functional Team..., Cloud Computing, IT Management, CRM, Team Building, Team Leadership, Leadership, Management, Business Development, Data Center, Strategy, Call Centers, Information Technology, Salesforce.com, Enterprise Software, SaaS, Product Management, Account Management, Consulting
Education
Saint Peter's University
BS, Business Management
Seven Stars Hotel November 2013 - Present
Accime Property Investments November 2007 - Present
Pyramid Guest Houses May 2014 - Present
Wealthy Money Entertainment January 2010 - Present
Excell Modes Inc January 2010 - January 2012
Union Federal Mortgage Corp. July 2009 - January 2010
DialAmerica August 2008 - May 2009
Skills
Budgets, Accounting, Single Family Homes, Real Estate Transactions, Small Business, Customer Service, Negotiation, Multi Family Properties, Property Management, Landlords, Residential Investment..., Residential Homes, Residential Income..., Graphic Design, Microsoft Excel, Microsoft Word, Photoshop, Adobe, Corporate Events, Corporate Communications, Entrepreneurship, Selling, Investments, Sales
Education
New York Real Estate Institute 2007 — 2014
Real Estate Salesperson/Independent Contractor
Rockland Community College
Accounting and Business/Management
DialAmerica November 2010 - April 2012
Ross Stores, Inc. April 2009 - November 2010
Skills
Adobe Photoshop, Adobe Dreamweaver, Adobe Illustrator, Adobe InDesign, Adobe Flash, Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Graphic Design, Time Management, Customer Service, Graphics, Adobe Creative Suite, Adobe Acrobat, InDesign, Illustrator, Business Cards, Photoshop, Flyers
Education
Trident Technical College 2012 — 2014
Graphic Design
DiBella's Old Fashioned Submarines December 2013 - September 2014
DialAmerica June 2014 - July 2014
Rochester Psychiatric Center February 2014 - July 2014
St. John Fisher College September 2013 - May 2014
Time Warner Cable March 2013 - August 2013
Med-Scribe, Inc. December 2012 - February 2013
Nanny August 2008 - February 2013
Markor Enterprises; Guon Corp. October 2009 - November 2012
Staples Business Advantage November 2011 - June 2012
Education
SUNY Empire State College 2011 — 2016
Bachelor's Degree, Developmental and Child Psychology
Saint John Fisher College 2013 — 2014
Bachelor's Degree, Psychology
High School - Rochester, NY
ICC Decision Services August 2013 - Present
DialAmerica October 2005 - August 2013
Active International 1999 - 2005
Skills
Cold Calling, Lead Generation, Account Management, B2B, Media Buying, Negotiation, Client Services, Direct Marketing, Sales Presentations, Market Analysis, B2B Marketing, Customer Retention, Customer Acquisition, CRM, Sales Process, Email Marketing, Marketing, Marketing Strategy, Sales
Education
Ramapo College of New Jersey 1996 — 1999
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Mary Help of Christians Academy
University of Tennessee August 2011 - December 2012
DialAmerica May 2012 - August 2012
Girl Talk Foundation, Inc. May 2012 - August 2012
Victoria's Secret May 2011 - December 2011
The Buckle May 2010 - August 2010
Subway August 2009 - May 2010
Skills
Customer Service, PowerPoint, Microsoft Office, Teamwork, Microsoft Excel, Retail, Photoshop, Microsoft Word, Facebook, Social Media, Time Management, Event Planning, Social Media Marketing, Public Speaking, Team Leadership, Group Work, Twitter, Video Editing, Clerical Skills, Typing, Research
Education
The University of Memphis—Cecil C. Humphreys School of Law 2013 — 2016
Doctor of Law (JD)
University of Tennessee-Knoxville 2008 — 2012
Bachelor of Arts in College of Communications and Business, Communication and Media Studies & Business Administration
Phi Iota Alpha Fraternity July 2012 - Present
DialAmerica September 2013 - February 2014
Passaic County Regular Republicans Organization February 2013 - April 2013
La Casa de Don Pedro September 2012 - January 2013
Rutgers University 2013 - 2013
Ironbound Business Improvement District September 2012 - December 2012
Northward Councilman’s Office January 2010 - August 2012
PNC Bank May 2008 - August 2012
Phi Iota Alpha Fraternity, Inc. September 2010 - May 2012
Latinos United Networking America (L.U.N.A.), Rutgers University January 2011 - January 2012
Skills
Spanish Language..., Microsoft Office, Public Speaking, Non-profits, Leadership, Organization, Customer Service, Financial Analysis, Microsoft Excel, Cash Management, PowerPoint, Microsoft Word, Finance
Education
Rutgers, The State University of New Jersey-Newark 2008 — 2013
Bachelor of Arts (B.A.), Public Service Major, Junior
Rutgers University
B.A, Public Service Economics
Social Entrepreneur with Mannatech 1999 - Present
Coca-Cola Refreshments January 2010 - June 2013
Dollar Thrifty Automotive Group 2009 - May 2011
GetAway Day Spa 2008 - December 2009
DialAmerica 2001 - 2002
Skills
Time management skills, Outstanding..., business communication..., verbal communication..., Business management..., Creative thinking skills, Effective listening..., Decision making skills, Negotiating skills, Quick learning skills, Effective study skills, Risk Taking, Sales Ability, Responsibility, High Reliability, Creativity, Determination, Ethics, Customer service skills, Patience, Multi-tasking Skills, Diplomacy Skills, Influential Communicator, Strategic Planning, Strategic Communications, Multitasking Skills, Team Leadership, Team Building, Teaching, Team Management, Project Management, Sales, Management, Social Networking, Time Management, Public Speaking
Education
Tulsa Community College 2001 — 2002
Northeast Vo-Tech 1981 — 1982
Trans World Entertainment June 2013 - Present
DialAmerica September 2012 - February 2013
Michaels Stores, Inc. December 2011 - September 2012
Paulist Press March 2011 - March 2011
Staples August 2006 - August 2009
Skills
PowerPoint, Word, Excel, Customer Service, Entomology, HTML, OpenOffice, Photography, Photoshop, Laboratory Experience, Arts, Computer Graphics, Visual Arts, Microsoft Excel, Sales
Education
Rutgers University-New Brunswick 2007 — 2011
B.A., English, Minor in Entomology
Belle Morris Elementary July 2015 - Present
DialAmerica January 2013 - Present
Belle Morris Elementary School April 2015 - May 2015
Inskip Elementary School February 2015 - April 2015
Sterchi Elementary School August 2014 - December 2014
Skills
Management, Project Management, Education, Early Childhood..., Elementary Education, Customer Service, Retail, Leadership, Research, Tutoring
Education
Tusculum College 2012 — 2014
Bachelor's Degree, Elementary Education and Teaching, K-6
Jewels by Park Lane January 2015 - Present
lia sophia June 2006 - December 2014
DialAmerica 2002 - June 2003
DialAmerica 1998 - 2002
DialAmerica 1994 - 1998
Skills
Sales, Customer Service, Marketing, Retail, Sales Management, Team Building, Marketing Strategy, Microsoft Office, Strategic Planning, Account Management, Training, Direct Sales, Coaching, Recruiting, Mentoring, Presentation Coaching
Education
Ramapo College of NJ
Bachelor's Degree, Pychology
Diebold November 2014 - Present
DialAmerica February 2011 - July 2014
Mogadore Schools January 2014 - June 2014
Skills
Ice Hockey, Social Media, Marketing, Event Planning, Social Networking, Advertising, Direct Marketing, Microsoft Office, Public Speaking, Marketing Strategy, Customer Service, PowerPoint, Marketing Communications, Sales, Email Marketing, Computer Network...
Education
The University of Akron 2009 — 2013
Associate's degree, Computer Science
University of Advancing Technology 2007 — 2009
DialAmerica May 2014 - Present
IBM February 2013 - March 2014
Exelis July 2012 - December 2012
Brick City Catering 2009 - 2011
Goodrich ISR Systems May 2010 - November 2010
Skills
Java, C++, c#, C, Unix, VHDL, Matlab, Windows, Mac OS X, HTML, CSS, JavaScript, VLSI, OpenGL, Perl, Shell Scripting, Silverlight, SQL
Education
Rochester Institute of Technology 2008 — 2012
Bachelor of Science (BS), Computer Engineering
DialAmerica April 2009 - August 2012
HCR ManorCare October 2005 - February 2009
Fairlawn Heights Assisted Living March 2004 - September 2005
Aldersgate Village December 1998 - March 2004
Annie's Place June 1995 - December 1998
Skills
Customer Service
Education
Trident Technical College 2011 — 2014
Associate's of Applied Science, Electrical and Automated Technologies
Oskaloosa High School 1991 — 1995
HS Diploma
Thomson Reuters July 2012 - Present
PCF - Publishers Circulation Fulfillment August 2011 - May 2012
Lend-Mor Mortgage Bankers July 2010 - August 2011
DialAmerica July 2009 - June 2010
Skills
Management, Sales, Customer Satisfaction, Customer Service, Salesforce.com, CRM, Microsoft Office, Leadership, Microsoft Excel, Customer Retention, Microsoft Word, Small Business, Training, Sales Process, Business Process..., Outlook, Entrepreneurship, SaaS, E-Learning, Self-starter
Education
Rockland Community College 2009 — 2011
Associate's Degree, Business Administration and Management
MyOwnAnthony.com July 2011 - Present
MyOwnAnthony.com July 2011 - Present
DialAmerica January 1995 - January 1996
Boswell Memorial Hospital January 1989 - January 1992
Education
University of Nebraska Medical Center 1983 — 1986
B.S.N., Registered Nursing/Registered Nurse, 3.0
University of Nebraska at Omaha 1982 — 1983
N/A, Pre-Nursing Studies, 4.0
Toys R Us August 2011 - Present
BSI October 2010 - August 2011
University of Georgia January 2009 - May 2009
DialAmerica 2005 - 2008
Skills
International Relations, Political Science, Research, PowerPoint, Word, Microsoft Office, Excel, Writing, Qualitative Research, Customer Service, Public Speaking, Policy Writing, Security Policy, Policy Analysis, Foreign Policy, Security Studies
Education
The University of Georgia 2009 — 2011
MIP, International Policy
The University of Georgia 2003 — 2005
Bachelor of Arts, International Affairs and Political Science
Part-Time Licensed Health Insurance Agent August 2013 - Present
Part-Time Counselor January 2013 - Present
Tolt Solutions February 2015 - February 2015
DialAmerica March 2014 - December 2014
Dial America Marketing August 2013 - December 2014
DialAmerica February 2013 - December 2014
Spartanburg Community College September 2008 - December 2012
Spartanburg Community College August 2008 - May 2009
Spartanburg Community College March 2006 - May 2008
Pastoral counseling group July 2003 - January 2006
Skills
Scheduling, Mental Health, Customer Service, Public Speaking, Staff Development, Team Building, Research, Leadership, Leadership Development, Program Management, Sellers, Sales
Education
University of Phoenix 2008 — 2008
Master's level, Psychology, A
Winthrop University 1987 — 1988
(formerly Winthrop College), M.Ed.in Counseling and Human Development
University of South Carolina Upstate 1983 — 1986
B.A., Major in Psychology; Minor in History
Spartanburg Methodist College 1980 — 1982
Associate of Arts, Liberal Arts; Social Work, 3.5
DialAmerica March 2015 - August 2015
Lord & Taylor August 2014 - March 2015
C Town Super Market September 2010 - August 2013
Summer Youth Employment Program July 2010 - August 2010
Skills
Type 80 words per minute, Superior in math, Management, Data Entry, Teamwork, Customer Service, Microsoft Word, Microsoft Excel, PowerPoint
Education
University at Buffalo 2013 — 2015
Bachelor's Degree, Business Administration and Management, General
Christ The King Regional High School 2009 — 2013
92
The University of Akron - Department of Development January 2013 - Present
The Walt Disney Company August 2012 - November 2012
DialAmerica January 2012 - July 2012
The University of Akron January 2011 - December 2011
The Walt Disney Company August 2010 - January 2011
The University of Akron August 2009 - May 2010
Education
The University of Akron 2008 — 2014
Computer Information Systems Web Development
DialAmerica April 2013 - May 2013
Education
Rasmussen College-Florida 2011 — 2013
Associate of Science (AS), Criminal Justice/Law Enforcement
Avarint June 2014 - Present
CUBRC May 2013 - June 2014
Riley Street Station June 2010 - August 2013
DialAmerica January 2011 - January 2012
Energy Curtailment Specialists July 2011 - December 2011
Delaware North Companies September 2010 - September 2011
Delaware North Companies September 2010 - September 2011
Skills
C++, Physics, Python, Java, Cooking, Linux, Mathematics, Computers, OOP, Computer Science, C, Programming, Microsoft Excel, PowerPoint, Microsoft Office, Research, Ubuntu, Bash, HTML, Awk, Matlab, Mathematica, Data Analysis, Microsoft Word, Fortran
Education
SUNY at Buffalo 2009 — 2014
Bachelor of Science (BS), Physics
SUNY at Buffalo 2009 — 2014
Bachelor of Arts (B.A.), Mathematics
SUNY at Buffalo 2009 — 2014
Minor, Computer Science
List Assist Real Estate December 2014 - Present
DialAmerica April 2013 - October 2014
SoftRock August 2011 - January 2013
United States Census Bureau April 2010 - August 2010
ADT Security Services April 2003 - March 2010
Skills
Typing, Microsoft Office, Customer Service, Data Entry, Lead Generation, Problem Solving, Call Center, Troubleshooting, Research, Customer Relations, Word, Access, Outlook, Customer Satisfaction, Excel, Client Relationship..., Security Monitoring, Telecommunications, Telephone Skills, Online Research, Internet, Oral & Written..., Call Centers, Microsoft Excel, Training, Sales, Security, Account Management, Management, Telemarketing, Sales Presentations, Salesforce.com, Social Media Marketing, Direct Sales, Time Management, Advertising, Team Leadership, Customer Retention, Social Networking, Leadership, CRM, Interviews, Technical Support, Cold Calling, Customer Experience, Team Building, Networking, Marketing
Education
State University of New York College at Brockport
Bachelor of Science (BS), Communications
HealthSouth January 2014 - Present
Green Scene Windows January 2012 - November 2012
DialAmerica January 2010 - June 2011
MKTG Services 2009 - 2011
Sharmin Clark Salon February 2010 - April 2010
SilverStar Photography January 2009 - April 2010
US Navy September 2008 - January 2010
Lucky 415 Marketing & Promotions, Inc. 2010 - 2010
Betsey Johnson September 2009 - 2010
Krunk/Energy May 2005 - October 2008
Skills
Information Technology, Social Media Marketing, Event Management, Event Planning, Social Networking, Social Media, Marketing, Advertising, Customer Service, Fashion, Trade Shows, Sales, Facebook, Merchandising, Public Relations, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Public Speaking, Retail, Account Management, Market Research, Sales Management, Brand Development, Outlook, Research, Negotiation, Training, B2B, Product Marketing, Blogging, Online Marketing, Photography, Leadership, Online Advertising, Team Leadership, Digital Marketing, Networking, Customer Satisfaction, Brand Management
Education
Charleston Southern University 2010 — 2011
Information Technology, 3.0
Trident Technical College 2010 — 2010
Sociology; Bus. Admin w; Pursued; Bus. Admin/Biology, 3.75
Columbia College 2008 — 2009
Associate of Arts and Sciences (AAS), Sociology
The University of Texas at Dallas 2004 — 2005
NA, Business / Biology
St. Edwards University
Allstate Financial Services, LLC 2000 - Present
Allstate September 1999 - Present
Real Estate Investor 1997 - 2013
DialAmerica January 1992 - March 1999
Skills
Insurance, Life Insurance, Commercial Insurance, Employee Benefits, Fixed Annuities, Retirement Planning, Leadership, Homeowners, Long-term Care, Term Life Insurance, Personal Finance
Education
The University of Georgia 1990 — 1995
Bachelors, Business
The University of Georgia 1990 — 1995
Bachelor of Business Administration (BBA), International Business
Dex Media January 2015 - Present
DialAmerica August 2014 - January 2015
University at Buffalo August 2009 - September 2013
Elderwood Senior Care January 2010 - May 2013
Darien Lake Resort May 2011 - September 2011
Wyoming County Community Hospital June 2006 - August 2009
Skills
Sales, Sales Process, Salesforce.com, Marketing Management, Sales Management, SEO, SEM, Lead Generation, Marketing, Health Education, Healthcare Management, Residence Life, Medical Terminology, Cpr Certified, Data Analysis, Microsoft Office, Rehabilitation, Student Leadership, Healthcare Industry, Care Planning, Health Promotion, Health Insurance, Project Management, Medical Social Work, Senior Services, SNF, Vital Signs, Customer Service, Social Media, Geriatrics, Management, Teamwork, Outbound Marketing, Product Marketing, Direct Sales, Leadership, Public Speaking, Facebook, PowerPoint, Social Networking, Microsoft Excel, Microsoft Word, Advertising, Marketing Strategy, Time Management, Account Management, Customer Retention, Integrated Marketing
Education
University at Buffalo 2010 — 2013
Bachelor's Degree, Social Sciences Interdisciplinary (Health & Human Services), 3.5 / 4.0
State University of New York College at Brockport 2012 — 2012
Ireland: Waterford Summer Program 2013
Pavilion High School 2007 — 2010
Notary Public for the State of California November 2014 - Present
SVUSD February 2006 - Present
United States Marine Corps 1996 - 2005
United States Marine Corps 1996 - 2005
DialAmerica 2000 - 2004
Skills
Teaching, English, Microsoft Office, PowerPoint, Microsoft Word, Public Speaking, Microsoft Excel, Windows, Outlook, Editing, HTML, Strategic Planning, Logistics Management, Logistics, Human Resources, Recruiting, Contract Recruitment, Field Operations, Field Training, Military Logistics, Military Experience, Military Training, Military History, Records Management, Weapons Training, Business Education, Department Budgeting, Business Analysis, Business Process, Team Building, Leadership Development, Program Management, Customer Service, Training, Coaching, Community Outreach, Research, Leadership
Education
Southern Wesleyan University 2003 — 2005
Business Administration and Management, General
Troy University 1996 — 2000
Education
Full Sail University January 2013 - Present
Full Sail University February 2010 - January 2013
Orlando Sentinel March 2008 - February 2011
DialAmerica October 2004 - March 2008
ETHICON Johnson & Johnson January 2004 - March 2004
Skills
Social Media, Call Centers, Social Networking, Leadership, Higher Education, Public Speaking, Management, Training, Marketing, Facebook, Online Enrollment, Marketing Strategy, Microsoft Office, Customer Service, Strategic Planning, Lead Generation, Recruiting, Team Building, Team Leadership, Team Management, Strategic Partnerships, Account Management, Salesforce.com, Market Research
Education
The University of Texas at El Paso
Bachelors, Marketing/International Business
University of Georgia January 2015 - Present
University of Georgia September 2012 - December 2014
University of Georgia August 2010 - September 2012
DialAmerica May 2009 - August 2010
Sentry Self Storage January 2008 - August 2009
Skills
Social Media, Marketing, Advertising, Email Marketing, Leadership, Public Relations, Adobe Creative Suite, Microsoft Office, Team Building, InDesign, Photoshop, Management, Event Planning, Social Media Measurement, WordPress, CMS, MailChimp, Dreamweaver, Training, Customer Service, Team Leadership, Public Speaking, Editing, Sales, Instructor-led Training, Social Media Marketing, Blogging, Food, College Dining, Restaurants, Illustrator, Newsletters, Email Newsletter Design, CRM, Hootsuite, Event Management, New Media, Photography, Hiring Practices, Budget Development, Google Analytics, Social Networking
Education
The University of Georgia 2013 — 2014
New Media Certificate, Telecommunications Technology
The University of Georgia 2005 — 2009
AB Human Geography, Social Sciences
Ringgold High School 2001 — 2005
The Law Firm of Hunt, Hamlin & Ridley February 2015 - Present
Garden State Plaza April 2015 - July 2015
DialAmerica May 2013 - July 2015
Starline Films'/StarChild Productions May 2014 - November 2014
TJ Maxx September 2012 - March 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, English, Java, HTML, Windows, Event Planning, AutoCAD, Time Management, Budgets, Inventory Management, Retail, Access, Outlook
Education
Ramapo College of New Jersey 2012 — 2016
Bachelor of Sociology/Criminology, Sociology/Criminology, 3.0
westwood high school 2008 — 2012
High School Diploma
DialAmerica March 2015 - Present
Blaine Residence June 2013 - Present
Carmen's Card Closet 2009 - Present
Xavier University January 2014 - December 2014
Skills
People Skills, Phone Etiquette, Highly personable, Filing, Research, Acting, Program Management, Public Relations, Public Speaking, Community Outreach, Writing, Manual Labor, Creative Writing
Education
University at Buffalo 2014 — 2017
Business Administration and Management, General, Sophomore
Xavier University 2013 — 2014
Political Science/Health Services
Canisius High School 2009 — 2013
Phacil, Inc June 2015 - Present
Go Daddy October 2010 - June 2015
Revana July 2006 - October 2010
DialAmerica June 2003 - October 2003
A Company 1st POB 1997 - 2001
Skills
Public Speaking, Video Production, Photoshop, Video Editing, Team Building, Training, Social Media, Adobe Creative Suite, Microsoft Office, Video, Creative Direction, Management, Coaching, Microsoft Excel, Photography, WordPress, Social Networking, Marketing, Graphic Design, Computer Hardware..., Computer Hardware..., SketchUp, Blender, Internal Communications, Final Cut Pro, Employee Training, Team Leadership, Spanish, Brazilian Portuguese, Microsoft Word
Education
University of Advancing Technology 2003 — 2006
Bachelor's degree, Intermedia/Multimedia, 3.62 (Graduate Cum Laude)
Friedberg Properties & Associates December 2009 - Present
rcs northvale October 2009 - Present
DialAmerica 1987 - 1997
Skills
Customer Service, Marketing Strategy, Account Management, New Business Development, Strategic Planning, Management, Sales, Leadership, Sales Management, Marketing, Social Media, CRM, Team Building, Social Media Marketing, Lead Generation, Negotiation, Contract Negotiation, Listing Homes, Real Estate Transactions, Real Estate, Luxury Homes, Short Sales, Co-ops, Listing Services
Education
Ramapo College of New Jersey 1990 — 1993
Bachelor's degree, Communication and Media Studies
Tenafly High School 1984 — 1988
City Year July 2013 - Present
City Year August 2013 - May 2014
DialAmerica February 2013 - July 2013
Skills
Leadership Development, Teamwork, Team Building, Public Speaking, Volunteer Management, Leadership, Youth Development, Microsoft Office, Microsoft Excel, Teaching
Education
The University of Akron 2007 — 2012
Bachelor of Science (B.S.), International/Comparative Politics
Shelby County Schools August 2013 - August 2014
DialAmerica March 2013 - July 2013
PerfectServe June 2012 - July 2013
University of Tennessee March 2010 - May 2012
Bounce-n-Fun Events Rental February 2008 - May 2012
Skills
Microsoft Office, PowerPoint, Microsoft Word, Final Cut Pro, Public Speaking, Research, Facebook, Editing, Video Editing, Creative Writing, Video Production, Windows, Music Production, Time Management, Teamwork
Education
The University of Memphis 2014 — 2017
MA/Ed.S, School Psychology
Capella University 2013 — 2014
Counseling Psychology
University of Tennessee-Knoxville 2008 — 2012
Bachelor of Arts (B.A.), Psychology
DialAmerica January 2013 - August 2013
Casual Male Big and Tall 2011 - 2012
Family Dollar 2010 - 2011
Lewis-Goetz & Company 2009 - 2010
Skills
Windows XP - 8.1, Windows Server 2003/2008, CENTOS, Kali, Backtrack, Cisco IOS, Microsoft Office, Expression Web 4, HTMLKit, ProDiscover Basic, Hex Workshop, FTK Imager, Forensic Toolkit, VMWare software, PuTTY, Wireshark, Basic network cabling..., network security..., basic network discovery..., network administration..., Schedule making, delegation, team leadership, currency control, strong communication..., Customer Service, Leadership, Sales, Strategic Planning, Research
Education
Trident Technical College 2012 — 2015
Information Systems Specialist and Network Systems Administration, Network Systems Management, 3.360
Summerville High School 1999 — 2003
3.380
Boulevard Bail Bonds May 2015 - Present
Sunshine State Security December 2014 - Present
Admiral Security Services June 2014 - December 2014
Melinda Marketing June 2006 - October 2007
Mechanix Choice June 2003 - August 2004
DialAmerica August 2002 - June 2003
Skills
•A+ •Net+ •Security+..., Florida D class..., Florida G class Lic, Management, Data Entry, Web Design, Advertising, Microsoft Office, Social Media, Photoshop, Adobe Creative Suite, PowerPoint, Graphic Design, Social Media Marketing, Recruiting, Microsoft Word, Adobe Acrobat, Customer Service, InDesign, Marketing Communications, Team Building, Dreamweaver, Illustrator, Project Management, Marketing Strategy, Email Marketing, Employee Training, Corporate Branding, Online Advertising, HTML, Leadership Development, Strategic Planning, Human Resources, Event Management, Interviews, Leadership, Marketing, Sales
Education
University of Florida 2014 — 2014
Bail and Bail Bond Insurance in Florida, Criminal justice
Rasmussen College 2011 — 2013
Applied science of multimedia technologies, Web Page, Digital/Multimedia and Information Resources Design
Gartner March 2011 - Present
AT&T February 2009 - February 2011
Citysearch.com April 2007 - February 2009
DialAmerica January 2002 - March 2007
Skills
Solution Selling, Account Management, SaaS, Sales Process, Cloud Computing, Salesforce.com, Enterprise Software, Channel, Direct Sales, Managed Services, Professional Services, Value Selling, Key Account Management, New Business Development, Software Industry, Leadership, Selling, Online Advertising, Management, E-commerce, Strategy
Education
State University of New York at Buffalo
Amway Global June 2015 - Present
Lichliter Law and Mediation June 2015 - August 2015
Acura of Memphis December 2014 - August 2015
Pizza Hut June 2014 - January 2015
U.S. House of Representatives May 2014 - August 2014
U.S. Senator Bob Corker's District Office January 2014 - April 2014
DialAmerica August 2013 - January 2014
University of Tennessee-Housing August 2011 - May 2013
Ruby Tuesday May 2010 - July 2012
American Home Shield June 2008 - July 2008
Skills
Social Networking, Customer Service, Event Planning, Sales, Leadership Development, Team Leadership, Leadership, Advertising, Marketing, Budget Process, Customer Satisfaction, Blogging, Entrepreneurship
Education
University of Dayton School of Law 2015 — 2017
Juris Doctor (J.D.)
University of Tennessee-Knoxville 2010 — 2014
Bachelor's Degree, B.A. Political Science and Government Minor in Sociology, 3.03 GPA
Bolton High School 2006 — 2010
High School Diploma, University
Novitas Solutions, Inc. May 2015 - Present
DialAmerica August 2012 - April 2015
Education
Robert Morris University 2011 — 2015
Bachelor of Science (BS), Accounting and Related Services
DialAmerica April 2015 - Present
Priority Payment Systems March 2013 - February 2015
GarbageMan A Green Company October 2012 - March 2013
Teleservices Direct September 2011 - October 2012
Back Office Support Systems November 2010 - September 2011
Sykes May 2009 - November 2010
CDG Management 2003 - 2009
Skills
Call Center Development, Call center start-up, Customer Service, Telemarketing, Training, Quality Management, Quality Assurance, Operations Management, Customer Satisfaction, Vendor Management, Call Centers, Lead Generation, CRM, Coaching, Strategic Planning, Outsourcing, Program Management, Leadership, Employee Training, Management, Customer Experience, Team Building, Customer Retention, Telecommunications, Analysis, Sales Operations, Account Management, Process Improvement, Team Leadership, Sales, Performance Management, Workforce Management, Team Management, BPO, Sales Management, New Business Development, Contact Centers
Education
Southeast Kentucky Community and Technical College 2005 — 2007
Associate of Arts and Sciences (AAS), Business Administration and Management, General, 3.0
Harlan High School 2001 — 2005
High School Diploma, General Studies
WellStar Health System May 2015 - Present
DialAmerica July 2013 - February 2015
DialAmerica September 2012 - July 2013
Orchard Brands January 2010 - April 2011
Cobb Hardware, Inc January 2007 - July 2008
Skills
Retail, Multi-channel Retail, Customer Service, Merchandising, Inventory Management, Call Center, Inventory Control, Visual Merchandising, Time Management, Microsoft Excel, Microsoft Office, Outlook, Computer Hardware, Microsoft Word, PowerPoint
Education
University of Georgia - Terry College of Business 2015 — 2017
Master of Business Administration (M.B.A.)
The University of Georgia 2008 — 2012
BBA, Economics, 3.45
University of Georgia May 2015 - Present
University of Georgia January 2014 - Present
University of Georgia August 2013 - May 2015
U.S. Department of the Treasury August 2014 - March 2015
U.S. Department of the Treasury May 2014 - August 2014
Sharyn Dickerson for ACC District 3 Commissioner March 2014 - May 2014
Sterling Jewelers / Kay Jewelers February 2011 - December 2013
Shane Co. August 2010 - February 2011
Bobby Saxon for Congress July 2008 - December 2008
DialAmerica September 2006 - August 2008
Skills
Operations Management, Graphic Design, Training, Social Media Marketing, Word Processing, Spreadsheets, Interdepartmental..., Sales Management, Team Building, Leadership Development, Recruiting, Curriculum Design, Event Planning, Policy, Social Networking, Customer Service, Event Management, Sales, Analysis, Management, Public Relations, Leadership, Social Media, Public Speaking, Strategic Planning
Education
The University of Georgia 2013 — 2015
Master of Public Administration (M.P.A.), Public Management, Public Budgeting & Finance, (GPA: 4.0/4.0)
The University of Georgia 2008 — 2010
Bachelor of Arts, Major: Political Science, Minor: History
Cedar Shoals High School 1998 — 2002
High School Diploma
Sprint 2006 - 2014
DialAmerica 1999 - 2005
DialAmerica 1994 - 1999
DialAmerica 1991 - 1994
Skills
Sales Management, Solution Selling, Sales Process, Sales Presentations, Sales Motivation, Sales, Account Management, Long-term Customer..., Interpersonal Skills, Direct Sales, B2B, Cold Calling, New Business Development, Salesforce.com, Lead Generation, Customer Retention, Management, Strategic Partnerships, Customer Satisfaction, Mobile Devices, Interpersonal...
Education
Seton Hall University
Television and Film May 2015 - Present
DialAmerica December 2013 - January 2015
Select Health of South Carolina 2011 - 2013
InterContinental Hotels Group September 2006 - March 2011
Skills
Customer Service, Microsoft Office, Contract Negotiation, Customer Satisfaction, Call Centers, Microsoft Excel, Microsoft Word, Security, Administration, Training, Team Building, Event Planning, Hotel Booking
Education
Trident Technical College 2015 — 2016
Associate’s Degree, Computer Technology - Programming
Charleston Code Camp
Staples Advantage October 2013 - Present
Staples Advantage February 2013 - October 2013
CenturyLink Business March 2011 - December 2012
Wyndham Vacation Ownership October 2010 - March 2011
Investigative Legal Services March 2009 - August 2010
DialAmerica 2009 - 2010
Skills
Sales, Account Management, Technology Solutions, Apple Certified, Customer Service, Management, Leadership, Managed Print Services, Direct Sales, Salesforce.com, Enterprise Technology..., Product Training, Teamwork, Printer Fleet Management, Business Networking, Project Management, Vertical Marketing, Healthcare Sales, Education Sales, Sales Operations, Customer Satisfaction, Cold Calling, Sales Management
Education
University of Central Florida 2005 — 2011
Computer Engineering
Pine Castle Christian Academy 2004 — 2005
Honors Diploma, High School
Bishop Moore Catholic School 2001 — 2004
High School
Office of US Senator Marco Rubio September 2015 - Present
KLS Martin October 2014 - Present
Ashley Ellis, Inc September 2013 - October 2014
Orlando Sentinel July 2012 - September 2013
DialAmerica October 2010 - July 2012
Skills
Spanish-speaking, Microsoft Office, Training, Management, Leadership, Sales, Marketing, Performance Management, Team Management, Customer Service, Customer Retention, Process Scheduler, Spanish, Creative Writing, Customer Satisfaction, Microsoft Excel, Recruiting, Time Management, Interviews, Team Leadership
Education
University of North Florida 2015 — 2017
Bachelor of Science (B.S.), Political Science and International Studies
Valencia College 2011 — 2014
Associate's Degree, General Studies, 3.9 GPA
Alonso High School 2005 — 2008
4.2 GPA
The Foxfield Race Association November 2013 - Present
Musictoday April 2005 - June 2013
DialAmerica March 1995 - November 2004
Skills
Music Industry, Customer Service, Account Management, Marketing, Social Media Marketing, Entertainment, Music, Social Networking, Social Media, Event Management, Digital Marketing, Ticket Sales, Email Marketing, New Media, Digital Media
Education
The University of Georgia 1991 — 1995
Bachelor of Science, Speech Communications
St. Anne's Belfield 1987 — 1990
The Cellular Connection April 2015 - Present
TeleNet Marketing Solutions December 2012 - January 2015
DialAmerica January 2012 - December 2012
Skills
Direct Marketing, Marketing Communications, Email Marketing, Marketing, Advertising, Social Media Marketing, Marketing Strategy, Social Media, Sales, Account Management, B2B, Social Networking, Online Marketing, B2B Marketing, Facebook, Salesforce.com, Event Planning, Public Relations, Customer Service, Marketing Management, Microsoft Office, Communication Skills, Lead Generation, Cold Calling, Integrated Marketing
Education
North Georgia College and State University 2011 — 2017
Bachelor of Business Administration (BBA), Business Administration and Management, General
NOHS 2007 — 2011
dual diploma
DialAmerica July 2011 - May 2015
Luth Research February 2008 - December 2010
Louise Batchelor All State Insurance Agency June 2008 - June 2010
Skills
Customer Service, Microsoft Office, Process Scheduler, Management, Administrative..., Administration, Data Entry, Human Resources, Creative Writing, Writing, Telephone Skills, PowerPoint, Quality Assurance, Clerical Skills, Research, Sales, Ten Key, Tenacious, Entrepreneurship, Human Rights, California Labor Law, Legal Assistance, Hardwork, History, Historical Research, Film, Text Editing, Public Speaking, Marketing Strategy, Marketing, Administrative...
Education
San Diego State University-California State University 2009 — 2014
BA, History, Women Studies, 3.0
Victor Valley Community College 1999 — 2001
Associates Degree, Liberal Arts
Serena Software August 2015 - Present
Community Vision, Inc. April 2015 - Present
Serena Software May 2014 - Present
CLEARING MAGAZINE April 2014 - June 2015
SimIS Inc September 2013 - April 2014
Tutorial Lectures July 2013 - September 2013
Harris Interactive Inc. September 2012 - July 2013
Genesee Land Trust June 2012 - August 2012
DialAmerica January 2012 - August 2012
University of Rochester July 2012 - July 2012
Skills
Social Media, Social Media Marketing, Recruiting, Fundraising, Leadership, Social Networking, Non-profit Program..., Marketing Communications, Market Research, International Studies, Press Release Submission, Public Speaking, Organizational..., Interpersonal..., People Skills, Time Management, Broadcast Journalism, Direct Sales, Avid, Program Coordination, Customer Service, Nonprofits, Interviews, Non-profits, Human Resources, Broadcast, Confirmit, Microsoft SQL Server, Grant Coordination, Grant Preparation, Broadcast Production, Human Relations, Non-profit..., Promotions, Promotion Planning, Constant Contact, Human Rights, Cpr Certified, Adult CPR, Award Submissions, Proposal Support, Marketing, Event Planning, Research, Business Development
Education
State University of New York College at Brockport 2011 — 2013
Bachelor of Science (B.S.), Organizational Communication, Interpersonal Communication & Political Science
Medaille College 2009 — 2011
Broadcast Journalism
Western Albemarle High 2005 — 2009
Advanced Diploma
DialAmerica March 2015 - July 2015
Hondros College January 2013 - October 2014
Remington College June 2011 - 2012
Kaplan Career Institute, Cleveland OH January 2009 - June 2011
Kaplan College, Columbus March 2007 - December 2008
Skills
Veteran, United States..., Program Development, Higher Education, Academic Administration, Policy, Adult Education, Supervisory Skills, Coaching, Strategic Planning, Employee Relations, Classroom Instruction, Classroom, Instructional Design, Training, Program Management, Teaching, Staff Development, Recruiting, Curriculum Development, Public Speaking, Management, Budgets, Leadership Development, CampusVue, Career Counseling, Administration, E-Learning, Enrollment Management, Leadership, Organizational..., Public Relations, Research, Resume Writing, Retaining Customers, Student Affairs, Student Recruiting, Campus, Faculty Development, Student Financial Aid, Teacher Training, Customer Retention
Education
Slippery Rock University of Pennsylvania 1988 — 1992
BA, Political Science, Education
Wilkinsburg High School 1977 — 1981
Human Resources Courses / Seminars
Healthcare Services Group Regional Training ManagerHealthcare Services Group, Inc.July 2010 - Present
Easter Seals Inc. March 2007 - July 2010
Hess Corporation February 2005 - March 2007
DialAmerica June 2003 - February 2005
Skills
Management, Training, Customer Service, Team Building, Sales, Leadership, Microsoft Office, Customer Satisfaction, Recruiting, Environmental Services, Time Management, Budgets
Education
Seminole State College of Florida
DialAmerica July 2011 - Present
DialAmerica December 2007 - July 2011
DialAmerica November 2005 - December 2007
AMI Imaging October 2004 - May 2005
ITS Systems August 2003 - July 2004
Skills
Account Management, Marketing, Lead Generation, Marketing Strategy, Direct Marketing, Customer Service, Training, Marketing Communications, Email Marketing, New Business Development, Strategic Planning, Market Research, Call Centers, Branding & Identity, Customer Retention, Project Management, Management, Customer Acquisition &...
Education
Rowan University 1999 — 2003
Bachelor's Degree
EnergyUnited Electric Membership Corporation June 2014 - Present
Gonzalez, Saggio & Harlan LLP November 2009 - June 2014
Foley & Lardner LLP January 2000 - October 2009
Leavenworth & Tester, P.C February 1999 - January 2000
Hale and Dorr LLP April 1998 - August 1998
Foley & Lardner LLP January 1996 - April 1998
Legal Assistance Program May 1995 - June 1996
All Star Diner June 1993 - September 1994
DialAmerica February 1989 - May 1993
Skills
Corporate Law, Mergers & Acquisitions, Litigation, Legal Writing, Due Diligence, Administrative Law, Strategy, Real Estate, Contract Negotiation, Private Equity
Education
University of Wisconsin-Madison 1994 — 1997
Doctor of Law (J.D.), Law, cum laude, Order of the Coif
University of Minnesota-Twin Cities 1988 — 1992
Bachelor's Degree, Economics (minor in Philosophy), cum laude
Diligex June 2015 - Present
DialAmerica November 2014 - June 2015
DialAmerica Marketing June 2013 - November 2014
DialAmerica Marketing December 2010 - June 2013
Village Square Appraisal October 2008 - December 2010
BlueStreak Sports Training December 2007 - October 2008
Skills
Marketing, Lead Generation, Direct Marketing, Account Management, Advertising, Salesforce.com, Email Marketing, Online Advertising, Cold Calling, Digital Marketing, Social Media Marketing, B2B, Customer Retention, Marketing Communications, Social Networking, Facebook, Marketing Strategy, Social Media, Telemarketing
Education
Quinnipiac University - School of Business 2004 — 2008
Bachelor of Science, Marketing
Express Scripts September 2014 - Present
Express Scripts February 2014 - September 2014
Stryker December 2013 - February 2014
Stryker September 2013 - December 2013
The American Companies July 2013 - September 2013
Gucci Group March 2013 - May 2013
Enterprise Rent-A-Car May 2012 - August 2012
DialAmerica May 2012 - August 2012
Moe's Southwest Grill March 2010 - August 2011
Skills
Financial Analysis, Corporate Finance, Financial Markets, Financial Reporting, Financial Accounting, PowerPoint, Microsoft Excel, Fixed Assets, Management, Marketing, Time Management, Finance, Analysis, Leadership
Education
Ramapo College of New Jersey 2009 — 2013
Bachelor of Business Administration (BBA), Finance, Senior
Anisfield School of Business 2009 — 2013
Bachelor of Science, Business Administration/Finance
Ramapo College of New Jersey 2009 — 2013
Bachelor of Science (B.S.), Finance
The Navigators, National Church Ministry January 2007 - Present
DialAmerica February 2011 - August 2013
ActionCOACH Business Coaching November 2008 - May 2010
ActionCOACH February 2007 - October 2008
The Navigators, b2g Ministry August 2002 - December 2006
The Navigators Community Ministry August 1998 - July 2001
The Navigators, Collegiate Ministry August 1991 - July 1998
The Navigators, Collegiate Ministry August 1984 - July 1991
The Navigators, Collegiate Ministry July 1980 - July 1984
Skills
Fundraising, Non-profits, Public Relations, Leadership Development, Coaching, Mentoring, Team Building, Discipleship, Personal Development, Strategic Thinking, Teaching, Public Speaking, Writing, Team Leadership, Strategic Planning, Nonprofits, Training, Volunteer Management, Social Media Marketing, Entrepreneurship, Leadership, Small Business, Strategy
Education
Coach Training Alliance 2004 — 2005
Certification, Coaching
The Ohio State University 1969 — 1973
BA, Behavioral Sciences
MTI Systems, Inc. 2002 - Present
The Mitchell-Bate Company 1993 - 2001
B&M Processing Co. 1987 - 1992
DialAmerica 1984 - 1987
Skills
Process Improvement, Product Development, Business Development, Product Lifecycle..., New Business Development, Product Management
Education
University of Connecticut 1980 — 1984
BS, Marketing
Suffield Academy 1978 — 1980
HS Diploma
DialAmerica November 2009 - Present
Various Temporary Assignments May 2009 - November 2009
Richard Stockton College of New Jersey January 2006 - January 2009
Food Basics March 2003 - August 2005
Galaxy Gardens September 2002 - March 2003
Skills
Account Management, Program Management, Project Management, Building Relationships, Creativity, Leadership, Travel, Customer Service, Training, Organized Multi-tasker, Presentations, Organization, Organization &..., Time & Attendance, Team Leadership, Social Media, Client Liaison, Manage Client..., Customer Satisfaction, Increased Profitability, Onboarding, Employee Training, Communication, Timeline Development, B2B, Blogging, Client Services, WordPress, Microsoft Excel, Microsoft Word, PowerPoint, Quarterly Reviews, SEO, Presentation Skills, Reliability
Education
Stockton University 2005 — 2009
Bachelor of Science (BS), Marketing
Yang Ming America Corporation January 2015 - August 2015
DialAmerica February 2014 - December 2014
Infinite April 2014 - June 2014
Best Buy October 2013 - January 2014
Clarke June 2009 - September 2011
Skills
PowerPoint, Financial Analysis, Microsoft Excel, Cost Accounting, Critical Thinking, Data Analysis, Project Management, Microsoft Office, Research, Social Media, Microsoft Word, Economics, Statistics, Team Leadership, Managerial Finance, Corporate Finance, Financial Accounting, Minitab, Gretl, Leadership
Education
St. Olaf College 2009 — 2013
Bachelor of Arts (B.A.), Economics Major with an emphasis in Finance
Downers Grove North 2005 — 2009
HS Diploma
AllPoints Foodservice Parts & Supplies November 2011 - Present
DialAmerica April 2010 - November 2011
Lou Harris Company November 2008 - January 2010
SR Art Direction & Design January 2001 - November 2008
Duncan & Hill March 1997 - December 2000
Sue Rask Advertising & Design September 1987 - March 1997
Leo Burnett February 1984 - September 1987
Skills
Advertising, Creative Direction, Marketing, Direct Mail, Graphic Design, Sales, Sales Management, Social Media, Corporate Identity, Salesforce.com, Corporate Branding, Account Management, Logo Design, Packaging, Email Marketing, Sales Operations, Catalogs, B2B, Creative Strategy, Brand Development, Art Direction, Brochures, Photoshop, Illustrator, Integrated Marketing, Concept Development, Inside Sales, Marketing Materials, Graphics, Typography, Adobe Creative Suite, Brand Communication, Creative Development, Visual Communication, Creative Services, Promotions, Annual Reports, Production, Print Collateral, Logos, QuarkXPress, Layout, Adobe Acrobat, Creative Problem Solving, Flyers, Mac, Stationery, Business Cards, Outlook, Product Development
Education
University of Florida
B.A., Graphic Design and Art
The P.E.E.R. Center September 2007 - April 2013
Center for Evidence Based Practices, Case Western Reserve University March 2010 - September 2012
DialAmerica December 2008 - February 2010
University of Dayton September 2003 - May 2004
Skills
Peer Support, Mental Health Counseling, Public Speaking, Personal Development, Behavioral Health, Motivational..., Mindfulness, Group Therapy, Customer Service, Coaching, CBT, Microsoft Office, Anger Management, Addiction Recovery, Grief Counseling, Patient Advocacy, Solution Focused
Education
University of Dayton 2000 — 2004
M.S.Ed., Community Counseling
The Ohio State University 1988 — 1992
B.S.H.E., Family Science
Ontario Reign October 2013 - Present
Major League Soccer April 2013 - June 2013
DialAmerica September 2012 - December 2012
Sports Authority July 2009 - April 2011
Skills
Training, Marketing, Social Media Marketing, Social Media, Sponsorship, Facebook, Marketing Strategy, Account Management, Event Management, Sports Marketing, Event Planning, Cold Calling, Advertising, Marketing Communications, Customer Service, Market Research, Social Networking, Sales Management, Sports, Public Relations, Lead Generation, CRM, Direct Sales, Ticket Sales
Education
Ramapo College of New Jersey 2008 — 2012
Bachelor of Arts (BA), Global Communications and Media
DialAmerica 2010 - Present
DialAmerica Marketing 2006 - 2010
DialAmerica 2002 - 2006
DialAmerica 2000 - 2002
General Cinema Theatres 1999 - 2000
Little Caesars Pizza 1998 - 1999
Little Ceasars Pizza 1997 - 1998
Skills
Customer Satisfaction, Account Management, Sales, Team Building, Customer Service, Training, Customer Retention, Leadership, Lead Generation, Telemarketing, Sales Management, Call Centers, Marketing, Customer Experience, Staff Development, Management, CRM
Education
Goose Creek High School 1995 — 1998
Trident Technical College
Associate in Arts, Business Administration and Management, General
Gamma Technologies, Inc October 2014 - Present
CPS, Inc January 2007 - October 2014
DialAmerica September 2006 - December 2006
CompuSystems April 2000 - June 2006
Von Maur November 1999 - April 2000
CompuSystems August 1998 - November 1999
CompuSystems August 1997 - August 1998
Vance Industries 1994 - 1997
Skills
Customer Service, Sales, PowerPoint, Account Management, Microsoft Office, Time Management, Data Entry, Event Planning, Microsoft Word, Microsoft Excel
Education
University of Illinois at Chicago 1987 — 1991
Walmart January 2008 - February 2009
Wal-Mart 2008 - 2009
Creative Memories June 2004 - April 2007
DialAmerica December 2002 - June 2004
Opcion Magazine January 1999 - December 2002
Skills
Trados, Writing, Spanish, English, Stellent, Translation, Copywriting, Social Media, Corporate Communications, Marketing Communications, Event Planning, Online Marketing, Copy Editing, Public Speaking, Editing, Packaging
Education
Universidad Autónoma de Nuevo León 1988 — 1992
Universidad Autónoma de Nuevo León
DialAmerica 1999 - Present
Dialamerica 1993 - 1999
DialAmerica 1990 - 1993
DialAmerica 1984 - 1989
Skills
Database Marketing, Direct Marketing, Sales, Management, Multi-channel Marketing, Marketing Strategy, Call Centers, Telemarketing, Account Management, Customer Retention, Inbound Marketing, Customer Acquisition, Direct Mail, Email Marketing, Lead Generation, CRM, Online Marketing, Strategic Partnerships, B2B Marketing, Analytics, Salesforce.com, Interactive Marketing, Online Advertising, SEM, Mobile Marketing
Education
Syracuse University - Martin J. Whitman School of Management 1980 — 1984
Guardian Products March 2015 - Present
SBC 2003 - Present
Troxell Communications September 2014 - March 2015
Southern Business Communications, Inc. 2003 - 2009
DialAmerica 1993 - 2003
Skills
Account Management, Direct Sales, Troubleshooting, Sales Management, AV, Sales, Salesforce.com, Solution Selling, New Business Development, Training, Integration, Business Development
Education
The University of Georgia 1989 — 1994
DialAmerica July 2010 - Present
Footstar/Meldisco 1996 - 2008
Skills
Management, Advertising, Marketing, Merchandising, Retail, Project Management, Account Management, Event Management, Footwear, Budgets, Visual Merchandising, Apparel, JDA
Education
Rutgers, The State University of New Jersey-New Brunswick
Fidelity Investments January 2015 - Present
Fidelity Investments February 2007 - December 2014
TEKsystems 2006 - 2007
Bayer CropScience 2006 - 2007
DialAmerica 2005 - 2006
Matra Systems 1999 - 2005
United States Navy 1983 - 1987
Skills
C#, ASP.NET, Visual Studio, .NET, Visual Basic, Architecture, Flex, Agile Methodologies, Software Development, Software Documentation, Distributed Systems, XML, Web Services, OOP, SQL, Microsoft SQL Server, Silverlight, WCF, Scrum, Architectures, SDLC
Education
The University of Georgia 1990 — 1999
BS, Computer Science
PeopleNet April 2015 - Present
Progress Software August 2013 - March 2015
Apex Systems January 2013 - July 2013
Bank of America March 2011 - December 2012
DialAmerica February 2009 - March 2011
TeleNet Marketing Solutions May 2008 - November 2008
Skills
Telecommunications, Business Intelligence, JavaScript, QlikView Development, LogiXML, Databases, Training, Java, SQL, HTML 5, Leadership, Management, Software Documentation, Linux, Coaching, Call Centers, Customer Experience, Microsoft Excel, Vendor Management, Software Development, Technical Documentation, Oracle SQL Developer, Consulting, Data Analysis, Eclipse, Quality Assurance, Agile Methodologies, Process Improvement, Python, .NET, Project Management, Visual Basic, NetBeans, Business Analysis, Strategic Planning, Visual C#, Data Analytics, Marketing, HTML5, Node.js, Data Warehousing
Education
Keller Graduate School of Management 2009 — 2010
Master of Information Systems Management, Technology/Management
The University of Georgia 2006 — 2008
Bachelor, Philosophy
IVC 1992 — 1996
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
Kyvos Insights, Inc. September 2013 - Present
JACL Enterprises 2000 - Present
JCPenney October 2012 - September 2013
Trintech January 2011 - October 2012
Trintech February 2010 - February 2011
Trintech June 2000 - May 2008
Rainbow Outsourcing 2005 - 2008
Blackbaud 1997 - 2000
DialAmerica 1995 - 1997
Skills
Big Data, Big Data Analytics, Crystal Reports, Business Intelligence, Databases, Microsoft SQL Server, Tableau, Agile Methodologies, Enterprise Software, SSRS, Requirements Analysis, OLAP, Software Project..., Business Analysis, SQL, SaaS, Oracle, Web Applications, Cloud Computing, Agile Project Management, Database Design, Software Development, XML, SharePoint, Software Design, Data Warehousing, T-SQL, Unix, IIS, UML, PL/SQL, Integration, Scrum, Visio, C#, Web Services, ERP, Visual Studio, .NET, ASP, Salons, Hadoop, Linux, Product Development, Product Management, Agile, SQL Server, Training, Technical Writing, Solution Architecture
Education
Towson University 1992 — 1997
BA, Music Ed [French Horn], Psychology
Damascus High School 1990 — 1992
MCYO 1985 — 1992
Rockville High School 1988 — 1990
DialAmerica October 2013 - Present
Red Zone Tickets January 2013 - July 2013
Gallup February 2009 - December 2012
Gallup May 2006 - 2008
Gallup March 1996 - June 2006
Talent Plus, Inc. 1994 - 1996
US Navy May 1990 - August 1994
Skills
Employee Engagement, Management, Strategic Planning, Leadership, Leadership Development, Change Management, Management Consulting, Organizational..., Organizational..., Performance Management, Team Building, Talent Management, Strategy, Account Management, Succession Planning, Business Strategy, Business Development, Sales, Consulting, Business Process...
Education
University of Nebraska at Omaha 1996 — 1999
BA/BS, Human Resource Management
University of Nebraska-Lincoln 1994 — 1996
Bachelor of Science (BS), Human Resources Management and Services
East High School
Reinsurance Group of America, Incorporated January 2015 - Present
Reinsurance Group of America 2013 - January 2015
Reinsurance Group of America 2008 - 2013
GC Services 2005 - 2008
DialAmerica 2004 - 2005
Skills
Oracle SQL, Microsoft Office, Relational Databases, Access, SharePoint, SQL, Microsoft Excel, Oracle, Visio, Analysis
Education
Southern Illinois University, Edwardsville 2013 — 2016
Master of Business Administration (M.B.A.)
The University of Georgia 2001 — 2005
AB, Political Science
Harte Hanks August 2014 - Present
Austin HR March 2014 - July 2014
DialAmerica December 2010 - November 2013
Caryl Communications Inc. March 2006 - October 2010
Life O' The Party July 1997 - March 2006
Skills
Public Relations, Social Media, Media Relations, Social Media Marketing, Marketing Communications, Client Services, Call Centers, Customer Service, Recruiting, Interviews, Analysis, Account Management, Editing, Press Releases, B2B
Education
Rowan University 2001 — 2005
Bachelor of Science (BS), Business Administration
DialAmerica December 2013 - Present
DialAmerica September 2006 - November 2013
West Corporation 1993 - 2004
Skills
Strategy, Business Development, Lead Generation, Sales, Call Center, CRM, Customer Experience, Account Management, Customer Service, Customer Retention, Inbound Marketing, Direct Marketing, Strategic Planning, Sales Management, Customer Acquisition, Telemarketing, Customer Satisfaction, Outsourcing, Team Building, Salesforce.com, B2B, Sales Process, Strategic Partnerships, Call Centers, Direct Sales
Education
Southern Methodist University 1976 — 1979
BFA, Broadcast-Film, Advertising, Business
Jesuit College Prep
Jesuit College Prep
Telecom Service Bureau June 2010 - November 2012
Senture October 2009 - July 2010
DialAmerica July 2001 - October 2009
Skills
Social Media, Sales Management, Marketing Strategy, Customer Service, Inventory Management, Project Planning, Database Marketing, Project Management, Customer Acquisition, Marketing Communications, Microsoft Office, Analysis
Education
University of Florida 1979 — 1981
Broadcast Programming
eDist May 2013 - Present
DialAmerica September 2012 - April 2013
North Country Club Restaurant June 2011 - August 2012
Belini's Italian Eatery May 2008 - August 2009
Five Guys Enterprises May 2007 - August 2007
Price Chopper April 2004 - August 2006
Skills
Time Management, Sales, Customer Service, Social Networking, Digital Media, Social Media, Teamwork, Radio
Education
State University of New York College at Plattsburgh 2006 — 2011
Bachelor of Science (B.S.), Digital Communication and Media/Multimedia
Bethlehem Central High School 2002 — 2006
High School Diploma
Office Depot/Office Max January 2008 - Present
FedEx January 2000 - January 2002
Southwest Airlines August 2000 - January 2001
DialAmerica January 1998 - January 2000
Outback Steak House January 1997 - January 2000
Skills
B2B, Sales, Merchandising, Direct Sales, Retail, Sales Process, Cold Calling, New Business Development, Key Account Management, Customer Service, Solution Selling, Salesforce.com, Forecasting, Negotiation, Customer Satisfaction, Sales Presentations, Marketing, Leadership, Selling
Education
The University of Texas at El Paso 1997 — 2000
Bachelor of Business Administration (B.B.A.), Marketing
University of Texas
B.A, Business Administration – Marketing
Hanks High School
Cullum Constructors, Inc. December 2006 - Present
DialAmerica February 2004 - December 2006
Spicer's Boat City September 2002 - December 2003
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Recruiting, Microsoft Word, Project Management, Employee Relations, Training, Team Building, Public Speaking
Education
Trident Technical College 1996 — 1997
Associate of Business, Business/Office Automation/Technology/Data Entry
The University of Kansas 1994 — 1996
DialAmerica January 2011 - Present
US Census January 2010 - August 2010
bioMerieux January 2006 - June 2008
ACS Healthcare Solutions October 1995 - December 2003
Consultec, Inc. March 1989 - October 1995
B F Goodrich, Molded Products Division September 1987 - December 1988
Skills
Customer Relations, Visio, Customer Service, Software Documentation, Process Improvement, Microsoft Word, Workflow Analysis, Document Lifecycle..., Standard Operating..., Call Centers, Quality Assurance, Management, Account Management
Education
Southern Polytechnic State University 1984 — 1987
BSIET
University of East London 1986 — 1986
University of Georgia - Terry College of Business 1982 — 1984
Tidelands Consulting Group March 2010 - Present
Tidelands Consulting Group, LLC February 2010 - Present
McElveen Buick GMC March 2002 - March 2012
DialAmerica March 2000 - March 2002
Skills
Public Speaking, Entrepreneurship, Public Relations, Start-ups, Marketing Strategy, Small Business, Social Media, Strategic Planning, Fundraising, Leadership, Marketing, New Business Development, Program Management, Social Media Marketing, Customer Service
Education
South Carolina State University 1979 — 1981
Associate of Science (A.S.), Business/Corporate Communications
Wyndham Vacation Resorts June 2012 - Present
Wyndham Vacation Resorts June 2012 - Present
Wyndham Vacation Resorts June 2012 - July 2013
DialAmerica June 2011 - August 2012
Skills
CRM, Account Management, Marketing Strategy, Customer Retention, Teamwork, Employee Benefits, Customer Experience, Vacation, Recruiting, Training, Performance Management, Employee Relations, Coaching, Human Resources, Talent Acquisition, Leadership Development
Education
St. Francis University 1999 — 2001
Master of Arts, Human Resources
University of Pittsburgh 1985 — 1987
Bachelor of Arts (B.A.), Business/Public Administration
2-1-1 San Diego November 2010 - Present
2-1-1 San Diego November 2010 - Present
SDG&E 2012 - 2012
SDG&E 2012 - 2012
DialAmerica May 2008 - April 2009
Qualcomm May 2006 - September 2007
St. Paul Pioneer Press July 2001 - October 2001
National Dispatch Center June 1998 - June 2000
Skills
Graphic Design, Flash Animation, 3D Modeling, Adobe Acrobat, Non-profits, Nonprofits, Customer Service
Education
University of Phoenix 2007 — 2009
Associates of Science, Information Technology and Visual Arts, 3.7
San Diego City College
Computer Programming
BB&T February 2015 - Present
BB&T July 2014 - Present
BB&T March 2013 - Present
BB&T July 2012 - Present
Dental Society of Greater Orlando August 2011 - December 2011
DialAmerica, Orlando August 2010 - December 2010
DialAmerica February 2009 - February 2010
AutoTrader.com December 2006 - January 2009
Skills
Healthcare Analytics, Sales, Finance, Data Analysis, Account Management, Sales Process, Managerial Finance, Cold Calling, Customer Service, Decision Support, Healthcare Management, Training, Interviews, Budgets, Leadership, Marketing, Social Media, Strategic Planning, Team Building, Microsoft Office
Education
University of Central Florida 2005 — 2011
Bachelor, Health Service Administration
Verizon Wireless July 2015 - Present
Verizon Wireless November 2014 - July 2015
The Bridge At Charleston April 2014 - September 2014
Medical University of South Carolina January 2014 - February 2014
NHC Healthcare November 2013 - December 2013
DialAmerica Marketing October 2006 - November 2013
DialAmerica April 2006 - October 2006
Liberty Tax Service January 2006 - April 2006
InterContinental Hotels Group June 2005 - September 2005
OSI October 2003 - June 2005
Skills
Customer Satisfaction, Call Centers, Leadership, Customer Service, Quality Assurance, Management, Healthcare, Call Center, Vital Signs, Team Building, Data Entry, Telephone Skills, Troubleshooting, Dedication to work, Determination to Succeed, Discipline, Communication, Customer Service and..., HIPAA, Nursing, Patient Safety, Customer Experience, Outlook, Critical Thinking, Compassion, Microsoft Excel, Microsoft Office, Salesforce.com, Teamwork, Microsoft Word, PowerPoint, Team Leadership
Education
Strayer University
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
Trident Technical College 2014 — 2014
Associate of Science (AS), Human Services, General
PATCH Career School 2013 — 2013
Certificate of Completion, Nursing Assistant/Aide and Patient Care Assistant/Aide
Miller-Motte Technical College 2005 — 2007
Associates Degree in Applied Science, Surgical Technology
DialAmerica Employment SpecialistChampion Personnel System 2.02015 - 2015
Education
Thomas More College 2004 — 2008
Bachelor, Elementary Education
DialAmerica March 2012 - Present
DialAmerica Marketing October 2010 - March 2012
Supplemental Health Care January 2006 - July 2008
Skills
Recruiting, Onboarding, Training, Employee Relations, Interviews, Employee Training, Performance Management, Coaching, Employee Engagement, Leadership Development, Organizational..., Call Centers, Leadership
Education
University at Buffalo 2004 — 2005
BA, Communication
DialAmerica Marketing January 2014 - Present
DialAmerica January 2005 - December 2013
University of Georgia April 2004 - August 2006
University of Georgia January 2005 - May 2005
Skills
Experienced in a wide..., Knowledgeable in basic..., Efficient with internet..., Proficient in Microsoft..., Leadership, Management, Customer Service, Team Leadership, Telephone Skills, Data Analysis, Microsoft Office, Microsoft Excel, PowerPoint, Research, Training, Microsoft Word, Sales, Social Media, Time Management
Education
The University of Georgia 2003 — 2011
Bachelor of Science (BS), Microbiology and Immunology
DialAmerica October 2012 - Present
Nike October 2011 - Present
Nike Factory Store October 2011 - Present
United States Air Force August 2008 - September 2010
Skylands at Randolph November 2006 - August 2008
The Funplex January 2006 - November 2006
Skills
Retail
Education
Thomas Nelson Community College
Chipotle Mexican Grill January 2013 - Present
DialAmerica February 2011 - January 2013
Education
The University of Akron 2012 — 2015
University of Cincinnati 2009 — 2009
Stericycle June 2014 - Present
Vendorin, Inc. February 2014 - May 2014
Vendorin Inc December 2013 - February 2014
Vendorin Inc. December 2012 - December 2013
1Staff Training & Consulting February 2012 - August 2012
DialAmerica August 2006 - February 2012
Skills
Customer Service, Sales, Account Management, PowerPoint, Direct Sales, Salesforce.com
Education
University of Nebraska at Omaha 2006 — 2014
Earning a BS, Environmental Studies, Specialization in Geographical Planning, Senior
Michaels Arts and Crafts March 2014 - Present
Jo-Ann Stores, Inc. November 2013 - January 2014
Orchard Brands July 2008 - April 2011
DialAmerica March 2005 - February 2007
Contemporary Services Corporation September 2004 - February 2005
Kroger February 2004 - September 2004
University of Georgia August 2001 - January 2004
Skills
Leadership, Sales, Customer Service, Retail, Time Management, Microsoft Office, PowerPoint, Marketing, Event Planning, Microsoft Excel, Training, Microsoft Word, Merchandising, Critical Thinking, Visual Merchandising, Team Leadership
Education
The University of Georgia
Bachelor of Arts (B.A.), Spanish Language and Literature
DialAmerica April 2013 - Present
Pathways to Healthy Family Relationships May 2012 - Present
DialAmerica January 2012 - April 2013
Skills
Mathematics, Internet Recruiting, Recruitment Advertising, Employee Training, Sales Management, Team Management, Time Management, Efficiency, Inspiring People, Team Building, Collaborative Problem..., Leading Change, Innovation, Communication Skills, Motivation, Non-profit Board..., Non-profit Volunteer, Non-profit Leadership, Curriculum Development, Retention Strategies, Non-profit Program..., Performance Management, Call Center Development, Applicant Tracking..., Event Planning, Training, Call Centers, Telemarketing, Web Applications, Recruiting, Retention Management, Staff Retention, Sales, Customer Retention
Education
The Ohio State University 2005 — 2006
Master of Education (M.Ed.), Middle Childhood Education, Math and Science
The Ohio State University 2000 — 2005
Bachelor of Arts (B.A.), Middle Childhood Education, Math and Science
Our Lady of the Elms
Basware April 2013 - Present
DialAmerica December 2007 - April 2013
Skills
Account Management, Customer Retention, Salesforce.com, Telemarketing, Lead Generation, CRM, Direct Marketing, Marketing Strategy, Sales, B2B
Education
University of Delaware
DialAmerica September 2013 - Present
DialAmerica 2012 - Present
Skills
Digital Marketing, Lead Generation, Customer Service, Online Marketing, Customer Acquisition, Sales, Social Media, Email Marketing, Market Research, Direct Sales, Salesforce.com, Marketing Communications, Cold Calling, Advertising, Customer Satisfaction, Customer Retention, Online Advertising, Marketing Strategy, Direct Marketing, Marketing, Sales Management, B2B, Account Management, Social Media Marketing, New Business Development, Telemarketing, Telephone Skills, Customer Support
Education
University of Central Florida
DialAmerica July 1996 - Present
Self-employed June 1975 - Present
Skills
Consultative Sales..., Pastoral Counseling, Pastoral Theology, Evangelism, Interdisciplinary..., Motivational Speaking, Leadership Development, Volunteer Management, Conflict Resolution
Education
Zoe University 1980 — 1984
Master of Theology, Theology/Theological Studies
Samford University 1970 — 1974
Bachelor of Arts (B.A.), Social Studies/Religion
Ashford University 2009 - 2013
DialAmerica November 2008 - April 2009
Skills
Consultative Sales..., Interpersonal Leadership, Communication Skills, Marketing Communications, Customer Satisfaction, Customer Retention, Customer Service
Education
University of California, San Diego 2001 — 2005
Bachelor of Arts (B.A.), Political Science and Government
First Energy July 2013 - January 2014
InfoCision Management Corporation December 2010 - June 2013
DialAmerica September 2009 - November 2010
Education
Stark State College of Technology 2014 — 2016
Kenmore High School 2005 — 2009
N/A, General Studies