EBSCO TeleServices
Industry: Company
DescriptionFounded: 1980 Parent organization: EBSCO Industries
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EBSCO TeleServices Employees
Morrison Healthcare January 2015 - Present
Pro-Link Roofing Systems May 2010 - January 2015
Valet Media Solutions June 2006 - March 2011
Kings Family Restaurant June 2005 - June 2006
EBSCO TeleServices May 1998 - March 2005
Skills
Outlook, Microsoft Word, Human Resources, Microsoft Office, Microsoft Excel, Customer Service, PowerPoint, English, Windows, Research, Public Speaking, Budgets
Education
Robert Morris University 2005 — 2010
Bachelor's degree, Computer Science
ICM School Of Business
Associate's degree, Business Administration and Management, General
The DGO Law Group, PLLC May 2015 - Present
UDC David A. Clarke School of Law - Community Development Clinic January 2015 - Present
UDC David A. Clarke School of Law August 2014 - Present
LexisNexis May 2014 - Present
DC Employment Justice Center September 2013 - Present
University of the District of Columbia Office of General Counsel (OGC) April 2014 - September 2014
NAACP Youth Council September 2008 - August 2013
EBSCO TeleServices 2011 - 2012
Skills
Legal Research, Marketing Communications, Advertising, Lead Generation, Marketing, Social Media Marketing, Marketing Strategy, Account Management, Public Relations, Sales, Telemarketing, Direct Sales, Event Management, Sales Operations, Customer Service, Sales Management, Legal Writing, Legal Assistance, Intellectual Property, Public Interest, Sports Marketing, Sports, Sports Entertainment, Corporate Law, Employment Law, Criminal Law, Contract Negotiation, Trademark Infringement, Torts, Office Management, Legal Compliance
Education
University of the District of Columbia - The David A. Clarke School of Law 2013 — 2016
Doctor of Law (JD), Sports & Entertainment, Corporate (Mergers and Acquisitions), and Real Estate, 2L
The College of Wooster 2009 — 2013
Bachelor of Science (BS), Political Science and Government
Burger King Corporation 2010 - 2011
EBSCO Teleservices January 2008 - March 2008
Incept Corporation February 2007 - May 2007
West Corporation June 2006 - January 2007
Burger King June 2003 - June 2006
Skills
Working knowledge of..., Working knowledge of..., Working knowledge of..., Working knowledge of..., Working knowledge of..., Working knowledge of..., Working knowledge of...
Education
Stark State College of Technology 2007 — 2009
SCCAA Computer and Business Skills 2008 — 2008
Certificate, Microsoft Office
Woodrow Wilson High 2001 — 2005
Diploma, General
AmeriMark Direct December 2013 - August 2014
S&P Data Management August 2012 - October 2013
EBSCO TeleServices August 2009 - December 2011
InfoCision Management Corporation November 2007 - August 2009
Tristar Enterprises LLC July 2002 - January 2007
Skills
Customer Service, Sales Management, Coaching, Recruiting, Account Management, B2B, Management, Sales, Operations Management, Marketing, Program Management, Negotiation, Enterprise Software, Strategy, CRM
Education
Kent State University 2002 — 2015
Marketing, Business Management, MIS, Economics
Stow Monroe Falls Highschool 1997 — 2001
Diploma, General
Pash LLC September 2011 - Present
Express Fashion, Inc August 2009 - September 2011
T-Mobile/SunCom Wireless May 2007 - April 2009
EBSCO TeleServices March 2005 - May 2007
Sears and Roebuck Co April 1995 - February 2005
Skills
Customer Satisfaction, Recruiting, Sales, Payroll, Talent Management, Customer Service, Inventory Control, Training, Operations Management, Business Analysis, Management, Sales Management, Strategic Planning, Business Development, Leadership
Education
The University of Akron
Bachelors of Science, Business Management
Utility Service Group June 2015 - Present
MRI Software LLC February 2015 - June 2015
EBSCO TeleServices October 2013 - October 2014
BEA Inc May 2012 - October 2013
Forest Laboratories February 2011 - May 2012
EBSCO TeleServices January 2008 - February 2011
Pilot Catastrophe Services, Inc October 2004 - November 2007
Skills
Account Management, Sales, Sales Presentations, Sales Process, Sales Management, Leadership, Solution Selling, Selling Skills, Sales Operations, B2B, Lead Generation, Competitive Analysis, Team Leadership, Product Launch, Trade Shows, Product Development, Product Management, New Business Development, Cold Calling, Event Planning, Customer Service, Recruiting, Training, Negotiation, Management, Direct Sales, Marketing, Marketing Strategy, Business Planning, Employee Training, Team Building, Market Research, CRM, Marketing Management, Product Marketing, Selling, Business Development, Business Strategy, Customer Satisfaction, Advertising, Marketing Communications, Strategic Partnerships, Customer Retention
Education
Malone College-MBA 2009 — 2011
Masters in Business Administration, MBA
The Ohio State University Fisher College of Business 2000 — 2004
Bachelor of Science in Business Administration, Marketing
The University of Toledo August 2015 - Present
Starbucks September 2013 - Present
Lochness Medical Inc. May 2014 - August 2014
VXI Global Solutions, LLC May 2013 - August 2013
Incept May 2012 - August 2012
EBSCO TeleServices November 2010 - August 2011
Clay's Park Resort May 2008 - November 2010
Skills
Customer Service, Sales, People-oriented, Business Analysis, Marketing Communications, Leadership, Team Leadership, Time Management, Customer Satisfaction, Public Speaking, Microsoft Office, Teamwork, Microsoft Word, Microsoft Excel, PowerPoint
Education
University of Toledo 2015 — 2016
Master of Business Administration (M.B.A.), Healthcare Systems Management and Public Health Administration
University of Toledo 2011 — 2015
BSPS, Pharmacy, Pharmaceutical Sciences, and Administration
Stark State College of Technology 2009 — 2011
PSEO credits, General Studies
Avadian Credit Union October 2014 - Present
Commuity Loans of America September 2013 - April 2014
PangeaTwo 2014 - 2014
PangeaTwo 2014 - 2014
EBSCO TeleServices January 2007 - July 2010
Goodys Family Clothing September 2005 - January 2007
Skills
Data Entry, Customer Service, Customer Satisfaction, Call Centers, Microsoft Office, Outlook, Access, Microsoft Excel, PowerPoint, Microsoft Word, Team Leadership, Process Improvement, Managerial Finance, Car Loans, Leadership, Management
Education
Kaplan University 2014 — 2015
Associate's degree, Business Administration, Management and Operations
Jefferson State Community College 2012 — 2013
Business Administration, Management and Operations
Kaplan University 2011 — 2012
Information Technology
National American University July 2013 - November 2013
Incept Corporation January 2008 - August 2008
EBSCO TeleServices June 2007 - November 2007
Warner Cable April 2004 - March 2006
G.E. Consumer Finance October 1999 - October 2000
Skills
Microsoft Excel, Customer Service, Advertising, Human Resources, PowerPoint, Troubleshooting, B2B, Selling, Finance, Accounting, Windows, Insurance, Software Installation, Customer Satisfaction, Call Centers, Microsoft Office, Microsoft Word, Data Entry, Team Leadership, Sales
Education
Stark State College of Technology 2011 — 2014
NYSE Euronext October 2013 - June 2014
Paris Framemakers, Inc. November 2013 - March 2014
The Metropolitan Museum of Art July 2013 - December 2013
All Media Art Supply Company July 2010 - June 2013
Susan's Coffee and Tea Company June 2007 - May 2009
EBSCO TeleServices October 2005 - May 2007
Skills
Painting, Fine Art, Art Handling, Framing, Illustration, Image Editing, Digital Photography, Print Management, Web Design, Graphic Design, Adobe Creative Suite, Corel Painter, Photo Mechanic, Microsoft Office, Interpersonal Skill, Client Presentation, Retail Sales
Education
Kent State University 2007 — 2012
Bachelor of Fine Arts (BFA), Painting
Verizon Wireless May 2015 - Present
Verizon Wireless January 2014 - June 2015
Ameriprise Financial Services, Inc. January 2013 - May 2013
Northwestern Mutual December 2011 - December 2012
EBSCO TeleServices June 2010 - November 2011
Skills
Strategic Financial..., Disability Insurance, Life Insurance, Insurance, Long Term Care Insurance, Microsoft Excel, Marketing Communications, Social Media Marketing, Social Networking, Marketing Management, Sales Management, Sales, Cold Calling, Management, Retirement Planning, Leadership, Customer Service, Social Media, Teamwork, Marketing, Team Building, Marketing Strategy
Education
The University of Akron 2009 — 2013
Bachelor's degree, Dual Major of Sales Management and Marketing Management, 3.55
Kent State University 2008 — 2009
Ohio Attorney General's Office June 2015 - Present
Elise Alexander September 2014 - Present
Jenna Elise Designs May 2013 - Present
Slowik & Robinson May 2014 - April 2015
The Law Firm of Shihab & Associates, CO., LPA May 2013 - May 2014
D+S Distribution May 2004 - May 2012
Williams, Welser, Kratcoski, and Can LLC August 2011 - January 2012
Summit County Prosecutor May 2011 - November 2011
EBSCO TeleServices January 2011 - August 2011
Licking County YMCA November 2007 - June 2008
Skills
Legal Research, PowerPoint, Data Entry, Microsoft Office, Sales, Courts, Trials, Microsoft Word, Customer Service, Team Building, Immigration Law, Sales Operations, Telephone Skills, Access, Inventory Control, Negotiation, Motions, Microsoft Excel, H-1B, Naturalization, Immigration Petitions, Westlaw, Time Management, Strategic Planning, Inventory Management, LexisNexis, Legal Writing, Research, Leadership
Education
Kent State University 2008 — 2012
Bachelors, Paralegal, Philosophy, Cum Laude
Central Christian High School 2004 — 2006
Diploma
Wooster high school
Monsanto April 2013 - Present
Commerce Bancshares, Inc. June 2011 - April 2013
Commerce Bancshares, Inc. March 2010 - June 2011
Commerce Bancshares, Inc. October 2008 - March 2010
Osborn & Barr June 2008 - September 2008
Ebsco Teleservices June 2007 - June 2008
Diversa Advertising October 2007 - March 2008
Kent State Student Media January 2004 - May 2007
Skills
Advertising, Teamwork, B2B, Word, Excel, Microsoft Office, Customer Service, PowerPoint, Social Media, Financial Analysis, Banking, New Business Development, Microsoft Word, Management, Microsoft Excel, Marketing, Strategic Planning, Budgets, Strategy, Sales Management, Analysis, Finance, Recruiting
Education
Webster University 2009 — 2010
MBA, Business Administration and Management, General
Kent State University 2002 — 2008
Bachelor of Science, Advertising
St. Louis Community College
CPA Requirements, Accounting
Moven November 2014 - Present
Kent State - University Communications & Marketing May 2014 - July 2014
Kent State University August 2013 - May 2014
Firmenich May 2010 - August 2013
EBSCO TeleServices October 2011 - May 2012
Skills
Public Speaking, Interpersonal..., Teamwork, Research, Social Media, Customer Service, InDesign, Photoshop, Google Trends, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Communication
Education
Kent State University 2010 — 2014
Bachelor of Communication Studies, Public Relations, Advertising, and Applied Communication
UPMC May 2008 - Present
Self Employed 2003 - 2009
Capital Healthcare Solutions May 2006 - May 2008
DialAmerica November 2004 - April 2006
EBSCO TeleServices July 2004 - March 2005
New Horizons CLC June 2001 - March 2003
Skills
Project Management, Sales, Soft Skills, Onboarding, Training, SharePoint, Healthcare Information..., Management, Epic Systems, Account Management, Software Documentation, CPOE, Hospitals, Human Resources, EHR, Recruiting, EMR, Process Improvement, HIPAA, Healthcare, Cross-functional Team..., Informatics, Educational Leadership, Visio, HL7, Cerner, Data Analysis, Access, PeopleSoft, Systems Analysis, Vendor Management, Business Analysis, Software Implementation, Consulting, Customer Service, Public Speaking, Interviews, Team Building, Troubleshooting, Information Technology
Education
Point Park University
MBA, Business Administration
Pennsylvania State University
Bachelor of Arts (B.A.), Speech Communication
New Brighton Area High School
Morrie's Automotive Group February 2015 - Present
Sprint February 2014 - February 2015
Enterprise Holdings June 2012 - August 2013
EBSCO TeleServices June 2011 - April 2012
Skills
Sales, Fleet Management, Inventory Management, Business Strategy, Strategic Planning, Account Management
Education
Stark State College of Technology
Business Management
Jackson High School 2004 — 2007
National Interstate Insurance Company March 2015 - Present
National General Insurance May 2014 - December 2014
National General Insurance January 2013 - May 2014
Newark element14 May 2011 - May 2012
PepsiCo January 2010 - May 2011
EBSCO TeleServices January 2010 - July 2010
Cowboy Food & Drink September 2004 - January 2010
University of Akron January 2009 - May 2009
Skills
Problem Solving, Photoshop, Microsoft Office, Marketing Communications, Corporate Communications, Marketing Strategy, Strategic Planning, Pricing Strategy, Marketing, Market Pricing, Sales Management, Account Management, People Skills, People-oriented, Conflict Resolution, Conflict Management, Resolving Conflicts, Crisis Management, Direct Marketing, Direct Sales, Market Research, Sales Presentations, Sales, New Business Development, Business Planning, Business Strategy, Mathematics, People Development, Personal Development, Cross-functional..., Executive Management, Lead Generation, Client Development, Territory Management, Territory Growth, Territory Penetration, Corporate Social..., Product Marketing, Product Development, Pricing, Building Relationships, Sales Force Development, Customer Service, Leadership, Sales Process
Education
The University of Akron
Bachelor of Science, Marketing Management
Lakeland Community College
Associate of Arts (A.A.)
GoDaddy February 2015 - Present
Balacon Marketing 2013 - Present
Scribie Transcription Services July 2012 - Present
Pixel ICandy Media 2011 - Present
TMI June 2007 - Present
EBSCO TeleServices November 2006 - June 2007
Skills
Typing 69 wpm, Logo Design, Basic Web Development, Singing, Customer Service, Call Center, Microsoft Office, Customer Satisfaction, Outlook, PowerPoint, Microsoft Excel, Team Leadership, Access, Web Development, Microsoft Word, Event Management, Call Centers, Social Media, Team Building
Education
Kaplan University 2008 — 2010
Associate of Applied Science, Information Technology
self January 2013 - Present
Incept August 2014 - October 2014
Mother June 2014 - August 2014
Family Dollar June 2013 - June 2014
Spotless Cleaners February 2013 - May 2013
Incept October 2000 - October 2001
EBSCO TeleServices October 1998 - October 2000
Skills
Customer Service, Computers, Cash Register, Telecommunications, Telemarketing, Manager, Assistant Manager, Creative Writing, Scheduling, typing, Call Centers, Customer Experience, Customer Satisfaction, Customer Retention, Writing, CRM, Social Media, Social Media Marketing, Sales, Training, Management
Education
Stark State College of Technology 2010 — 2012
Criminal Justice and Corrections
Brown Mackie College-North Canton 2005 — 2007
Associate's degree, Business Administration, Management and Operations
GE October 2011 - Present
A Special Wish Foundation September 2010 - May 2011
University of Dayton Catering Services March 2010 - May 2011
EBSCO TeleServices May 2008 - August 2008
Education
University of Dayton 2007 — 2011
Bachelor of Arts, Public Relations
Huntington National Bank June 2015 - Present
Huntington National Bank January 2014 - June 2015
Huntington Bancshares Incorporated February 2012 - January 2014
Dots LLC June 2011 - February 2012
EBSCO TeleServices October 2008 - April 2011
Escallate LLC March 2007 - October 2008
Skills
Accounting, Banking, Analysis, Management, Sales, Finance, Customer Service, Training
Education
Kent State University 2007 — 2011
BSA-Finance, Finance, Spanish
Kent State University 2007 — 2011
Finance, Accounting and Finance
KRAIBURG TPE January 2014 - Present
MarketSource Inc. 2013 - 2014
Ricoh Americas Corporation 2010 - 2013
Ricoh Americas Corporation 2009 - 2010
Ricoh Americas Corporation 2008 - 2009
Ricoh Americas Corporation 2007 - 2008
Ricoh Americas Corporation 2004 - 2007
The UPS Store 1998 - 2004
EBSCO TeleServices 1995 - 1998
US Navy 1987 - 1991
Skills
Major Accounts, Solution Selling, Managed Print Services, Customer Retention, Ricoh, Cold Calling, Document Imaging, Direct Sales, Key Account Management, Sales Process, Professional Services, Selling Skills, Leadership, Selling, New Business Development, Salesforce.com, Sales Presentations, Sales, Sales Management, Sales Operations, Training, Team Leadership, Qualifying Prospects, Strategic Partnerships, CRM, B2B, Channel Partners, Marketing, Team Building, Account Management, SaaS, Managed Services, Software Industry, Lead Generation
Education
Kent State University 1991 — 1995
Bachelor of Science (B.S.), Secondary Education
Aspen Media and Market Research September 2014 - Present
EBSCO Teleservices July 2009 - Present
American Pacesetters March 2006 - June 2009
BPA Worldwide 1994 - 2002
Skills
Marketing Communications, Project Management, B2B, Publishing, Management, Lead Generation, Email Marketing, Digital Marketing, Business Development, Leadership, Online Advertising, Marketing Strategy, Online Marketing, Social Media Marketing, Digital Media, Advertising, Marketing, Integrated Marketing, Direct Marketing
Education
Fairfield University
BA Management, Business, management
Bio-Med Science Academy June 2014 - Present
Gwinnett County Public Schools August 2012 - July 2014
Gwinnett County Public Schools August 2009 - August 2012
Swagelok February 2009 - April 2009
Kaman's Art Shoppes June 2006 - December 2008
The Reserves Network May 2008 - October 2008
Ebsco Teleservices December 2007 - January 2008
Daybreak Lavender Farm November 2006 - November 2007
Kaman's Art Shoppes, Inc. March 2006 - September 2006
Kent State University January 2006 - May 2006
Skills
Art Education, Ceramics, Photoshop, Drawing, Painting, Printmaking, Google SketchUp, Ceramic, Fine Art, Time Management, Photography, Art, Visual Arts
Education
Kent State University 2003 — 2008
Bachelor's degree, Art Education
DialAmerica September 2014 - Present
EBSCO TeleServices September 1995 - August 2014
NOEVIR U.S.A., INC. January 1990 - August 1995
Skills
Renewal & Expire..., Digital Marketing, Strategic Planning, Social Media, Integrated Marketing, Marketing Strategy, Lead Generation, Social Media Marketing, Marketing, New Acquisition..., Marketing Communications, B2B, Online Marketing, Advertising, Email Marketing, Direct Marketing, Online Advertising, Digital Media, Sales, Direct Mail, Account Management, Strategic Partnerships, New Business Development, Publishing
Education
Bergen Community College 1985 — 1986
Criminology and Political Science
Indian Hills high School 1982 — 1985
Family & Community Services, Inc., (Kent Social Services) June 2015 - Present
Family & Community Services, Inc., April 2015 - Present
Kent State University January 2012 - September 2014
Venture Data/Maket Research June 2010 - September 2011
Giant Eagle September 2008 - February 2010
University of Akron/Barnes and Noble bookstore August 2004 - September 2006
Cleveland Clinic/Spherion February 2003 - August 2003
EBSCO TeleServices February 2001 - November 2002
Bank of America October 1999 - May 2000
Skills
Customer Service, Customer Satisfaction, Market Research, Editing, English, Team Leadership, Marketing Communications, Data Entry, PowerPoint, Microsoft Word, Social Media, Public Speaking, Writing, Clerical Skills, Marketing, Higher Education, Teaching, Grant Writing, SPSS, Event Planning, Data Analysis, Social Networking, good Communication..., Peer Advisor, Sales Representative, Communication
Education
Kent State University 2010 — 2016
Bachelor of Arts (B.A.), Communication and Media Studies
Kent State University 1993 — 2002
Bachelor of Arts (B.A.), Sociology
Cuyahoga Community College 1982 — 1992
I transferred to Kent State University, Liberal Arts
MTI Business College 1986 — 1986
Degree, Executive Assistant/Executive Secretary
EBSCO TeleServices October 2000 - Present
Skills
Project Planning, Process Improvement, Team Building, Windows, Telecommunications, Management, Team Leadership, Call Centers, Agile Methodologies, Scrum, Software Project..., Databases, Integration, Requirements Analysis, Software Development
Education
Stark State College of Technology 1996 — 2000
OKS Ameridial October 1990 - Present
EBSCO TeleServices June 2001 - May 2005
Skills
Customer Service, Microsoft Excel, Data Entry, Microsoft Word, Microsoft Office, Customer Satisfaction, Call Centers
Education
Kent State University at Stark 1978 — 1978
timken high 1963 — 1966
diploma
THG Sports May 2012 - Present
NCH 2011 - 2011
DriveTime 2010 - 2011
EBSCO TeleServices 2005 - 2009
Skills
Customer Satisfaction, Inventory Management, Customer Service, Sales Management, Team Building, Automotive, Operations Management, Inventory Control, Process Improvement, Purchasing, Sales Operations, Microsoft Office
Education
University of Phoenix 2012 — 2014
Bachelor of Business Administration (BBA), Project Management
Tallmadge High School
InternSpring January 2011 - Present
Sigma Chi Fraternity April 2008 - Present
Barvel Property June 2005 - Present
Outback Steakhouse 2010 - 2012
EBSCO TeleServices February 2010 - September 2011
Kent State Phone Center March 2010 - May 2011
Champion Day Camp June 2006 - August 2008
Union Federal MortgageFall January 2005 - July 2006
Education
Kent State University 2008 — 2012
Bachelor's degree, English Language and Literature, General
Kent State University
Akron After School February 2012 - Present
Akron Beacon Journal 2011 - Present
EBSCO TeleServices September 2009 - November 2009
Education
Akron Institute of Herzing University 2010 — 2012
Associates of Applied Science, Dental Assisting/Assistant
UPMC May 2013 - Present
Aspen Dental January 2008 - May 2013
Sears Dental March 2004 - December 2007
Aarons Sales and Leasing June 2003 - March 2004
EBSCO TeleServices October 2000 - March 2004
Skills
Training, Customer Service, Hiring, Office Management, Call Centers, Customer Satisfaction, Management, Team Building, Coaching, Sales, Leadership, Employee Relations, Retail, Interviews, Recruiting
Education
Community College of Beaver County 1986 — 1987
Pittsburgh Technical Institute 1982 — 1983
EBSCO TeleServices March 2014 - Present
Education
Fortis College 2011 — 2012
EBSCO TeleServices March 2011 - Present
U.S. Census Bureau October 2008 - October 2010
Skills
SQL 2008 R2, SSIS, SSRS, SSAS, T-SQL Developer, Data Architect, .NET 2010 - 2012, Databases, Data Warehousing, Access, Windows, SQL, SharePoint, Data Modeling, ETL, SDLC, Oracle, T-SQL, Microsoft SQL Server, Database Administration, Database Design, Visio, .NET, ASP, ASP.NET, Analysis Services, Business Intelligence, Business Objects, Crystal Reports, DTS, Data Integration, Disaster Recovery, Data Migration, Performance Tuning, Relational Databases, SSIS, SSRS, Software Documentation, Stored Procedures, Systems Analysis, VB.NET, VBScript, Visual Basic, Visual Studio
Education
The University of Akron 1986 — 1988
Master of Arts (M.A.), Instructional Software Design, 3.7
Malone College 1994 — 1997
Bachelor of Arts (B.A.), Management, 3.8
Allegheny Technical Institute 1963 — 1965
A.A.S., Electronic Engineering Technology, 3.9
Lifeline Screening April 2012 - Present
LIfeline Screening October 2011 - April 2012
EBSCO TeleServices February 2003 - October 2011
EBSCO Teleservices August 1997 - February 2003
EBSCO TeleServices February 1996 - August 1997
Skills
Management, Customer Service, Project Management, Microsoft Office, Leadership, Telecommunications, Team Management, Microsoft Excel, Strategic Planning, Project Planning
Education
Stark State College of Technology 1995 — 1997
Associate's degree, Business, Management, Marketing, and Related Support Services
EBSCO TeleServices November 2013 - Present
Skills
PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
Stark State College of Technology 1994 — 1998
Associate