Epixtar Company
Industry: Company
DescriptionFounded: 1994 Subsidiaries: Epixtar International Contact Center Group Ltd,
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Epixtar Employees
Employee
Years
Job
Industry
Florence May Bailey Florence May Bailey's Epixtar Experience August 2006 - October 2006
Job Sole Proprietor at Somnambulist Photo
Industry Events Services
Experience
Somnambulist Photo March 2014 - Present
Sparkle Home Design August 2012 - October 2012
Walmart April 2010 - August 2012
COAST TO COAST January 2009 - February 2009
Epixtar August 2006 - October 2006
Skills
Website Development, Web Graphics, Developmental Psychology, Cake Decorating, Occupational Therapy, Maternal-Child Health, Pediatric Nursing, Abnormal Psychology, Written & Oral..., Outstanding..., Sanitation, Event Planning, Cakes, Baking
Education
University of Perpetual Help System DALTA 2006 — 2009
Bachelor of Science (B.S.), Nursing Practice
University of Asia and the Pacific 2005 — 2006
Liberal Arts and Sciences, General Studies and Humanities
Somnambulist Photo March 2014 - Present
Sparkle Home Design August 2012 - October 2012
Walmart April 2010 - August 2012
COAST TO COAST January 2009 - February 2009
Epixtar August 2006 - October 2006
Skills
Website Development, Web Graphics, Developmental Psychology, Cake Decorating, Occupational Therapy, Maternal-Child Health, Pediatric Nursing, Abnormal Psychology, Written & Oral..., Outstanding..., Sanitation, Event Planning, Cakes, Baking
Education
University of Perpetual Help System DALTA 2006 — 2009
Bachelor of Science (B.S.), Nursing Practice
University of Asia and the Pacific 2005 — 2006
Liberal Arts and Sciences, General Studies and Humanities
Bryan Sunnafrank Bryan Sunnafrank's Epixtar Experience April 2008 - August 2010
Job Honors student at UMD and aspiring sales and marketing professional
Industry Marketing and Advertising
Experience
Taly Design Concepts July 2013 - Present
Epixtar April 2008 - August 2010
Epixtar February 2007 - April 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Social Media, Teamwork, Public Speaking, Team Leadership, Management, Leadership, Sales
Education
University of Minnesota-Duluth 2012 — 2014
Bachelor of Business Administration (B.B.A.), Marketing and Communication
Lake Superior College 2010 — 2011
Duluth East
Taly Design Concepts July 2013 - Present
Epixtar April 2008 - August 2010
Epixtar February 2007 - April 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Social Media, Teamwork, Public Speaking, Team Leadership, Management, Leadership, Sales
Education
University of Minnesota-Duluth 2012 — 2014
Bachelor of Business Administration (B.B.A.), Marketing and Communication
Lake Superior College 2010 — 2011
Duluth East
Mylene Rivera Mylene Rivera's Epixtar Experience March 2005 - December 2008
Job Flight Attendant at GoJet Airlines
Industry Outsourcing/Offshoring
Experience
GoJet Airlines November 2014 - Present
Mylene's Photography June 2013 - Present
Fastbolt Corporation September 2011 - October 2014
Dataforge January 2010 - January 2011
CSS Corp May 2009 - December 2009
Amberbase Solutions, Inc. January 2009 - May 2009
Epixtar March 2005 - December 2008
Epixtar June 2004 - March 2005
Skills
Training, Leadership, Time Management, Customer Service, Sales, Software Documentation, Windows, Team Management, BPO, Call Centers, Flight Safety, Flights, Coaching, Human Resources, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Photoshop, Strategic Planning, CRM, Outlook, Teaching, HTML, Budgets, MRP, Avaya, Avaya Communication..., Customer Satisfaction, Outsourcing, Customer Experience, Management
Education
Technological University of the Philippines
Bachelor of Engineering (BEng), Production and Planning
Technological University of the Philippines 1997 — 2000
Electronics Engineering Technology, Electrical, Electronic and Communications Engineering Technology/Technician
Vance-Granville Community College 2013 — 2013
GoJet Airlines November 2014 - Present
Mylene's Photography June 2013 - Present
Fastbolt Corporation September 2011 - October 2014
Dataforge January 2010 - January 2011
CSS Corp May 2009 - December 2009
Amberbase Solutions, Inc. January 2009 - May 2009
Epixtar March 2005 - December 2008
Epixtar June 2004 - March 2005
Skills
Training, Leadership, Time Management, Customer Service, Sales, Software Documentation, Windows, Team Management, BPO, Call Centers, Flight Safety, Flights, Coaching, Human Resources, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Photoshop, Strategic Planning, CRM, Outlook, Teaching, HTML, Budgets, MRP, Avaya, Avaya Communication..., Customer Satisfaction, Outsourcing, Customer Experience, Management
Education
Technological University of the Philippines
Bachelor of Engineering (BEng), Production and Planning
Technological University of the Philippines 1997 — 2000
Electronics Engineering Technology, Electrical, Electronic and Communications Engineering Technology/Technician
Vance-Granville Community College 2013 — 2013
Garret Hall Garret Hall's Epixtar Experience November 2006 - December 2007
Job Territory Sales Representative at American Scissor Lift Inc
Industry Construction
Experience
American Scissor Lift Inc August 2015 - Present
SkillStorm April 2015 - August 2015
Rocky Mountain Painting Company January 2012 - April 2015
ARAMARK May 2011 - August 2011
Center Partners January 2008 - August 2008
Epixtar November 2006 - December 2007
Skills
Customer Satisfaction, Customer Service, Sales, Leadership, Driving Sales..., Hospitality, Microsoft Excel, Management, Hospitality Management, Payroll, Time Management, Microsoft Word, Food & Beverage, Restaurants, Restaurant Management, Microsoft Office, Public Speaking, PowerPoint, Inventory Management, Event Management, Training, Technical Recruiting, Recruiting, Hiring, Team Building
Education
Colorado State University 2008 — 2011
Bachelor of Science (BS), Hospitality Administration/Management
Pittsburg State University 2007 — 2008
BS, General Studies
American Scissor Lift Inc August 2015 - Present
SkillStorm April 2015 - August 2015
Rocky Mountain Painting Company January 2012 - April 2015
ARAMARK May 2011 - August 2011
Center Partners January 2008 - August 2008
Epixtar November 2006 - December 2007
Skills
Customer Satisfaction, Customer Service, Sales, Leadership, Driving Sales..., Hospitality, Microsoft Excel, Management, Hospitality Management, Payroll, Time Management, Microsoft Word, Food & Beverage, Restaurants, Restaurant Management, Microsoft Office, Public Speaking, PowerPoint, Inventory Management, Event Management, Training, Technical Recruiting, Recruiting, Hiring, Team Building
Education
Colorado State University 2008 — 2011
Bachelor of Science (BS), Hospitality Administration/Management
Pittsburg State University 2007 — 2008
BS, General Studies
Christy Deerfield Christy Deerfield's Epixtar Experience June 2008 - August 2010
Job Agency Support Manager at Allstate
Industry Marketing and Advertising
Experience
Allstate November 2010 - Present
Epixtar June 2008 - August 2010
Epixtar June 2004 - June 2008
Sitel June 2002 - June 2004
Telespectrum Worldwide, Inc. June 1995 - June 2002
Skills
Customer Retention, Customer Experience, Call Center, Customer Service, Lead Generation, Vendor Management, Sales, Telecommunications, Account Management, Management, Telemarketing, Solution Selling, Team Building, Sales Management, Customer Satisfaction, Leadership, Operations Management, BPO, Process Improvement, Workforce Management, Contact Centers, Team Leadership, CRM, Training, Call Centers, Outsourcing
Education
Marshall University 1992 — 1994
BBA, Management
Allstate November 2010 - Present
Epixtar June 2008 - August 2010
Epixtar June 2004 - June 2008
Sitel June 2002 - June 2004
Telespectrum Worldwide, Inc. June 1995 - June 2002
Skills
Customer Retention, Customer Experience, Call Center, Customer Service, Lead Generation, Vendor Management, Sales, Telecommunications, Account Management, Management, Telemarketing, Solution Selling, Team Building, Sales Management, Customer Satisfaction, Leadership, Operations Management, BPO, Process Improvement, Workforce Management, Contact Centers, Team Leadership, CRM, Training, Call Centers, Outsourcing
Education
Marshall University 1992 — 1994
BBA, Management
Derek Prestholt's Epixtar Experience January 2005 - January 2010
Job Asst. Manager Revenue Accounting at Watco
Industry Transportation/Trucking/Railroad
Experience
Watco Companies LLC March 2015 - Present
Watco February 2013 - Present
Chatters March 2010 - Present
Prestholt Images January 2009 - Present
Epixtar January 2005 - January 2010
Skills
Photography, Photoshop, Customer Satisfaction, Marketing, Social Networking, Management, Training, Portrait Photography, Customer Service, Digital Photography, Social Media Marketing, Sales Management, Lightroom, Microsoft Word, Adobe Creative Suite, Commercial Product..., Adobe Bridge, Sales, Logistics, Microsoft Office, PowerPoint, Microsoft Excel
Education
Pittsburg State University
Watco Companies LLC March 2015 - Present
Watco February 2013 - Present
Chatters March 2010 - Present
Prestholt Images January 2009 - Present
Epixtar January 2005 - January 2010
Skills
Photography, Photoshop, Customer Satisfaction, Marketing, Social Networking, Management, Training, Portrait Photography, Customer Service, Digital Photography, Social Media Marketing, Sales Management, Lightroom, Microsoft Word, Adobe Creative Suite, Commercial Product..., Adobe Bridge, Sales, Logistics, Microsoft Office, PowerPoint, Microsoft Excel
Education
Pittsburg State University
Cart Howerton's Epixtar Experience November 2006 - April 2009
Job Consultant at Principle Solutions Group
Industry Information Technology and Services
Experience
Principle Solutions Group June 2014 - Present
Lagniappe Pharmacy Services September 2010 - June 2014
Milestone Computer Solutions March 2010 - September 2010
Epixtar November 2006 - April 2009
Telespectrum January 1998 - September 2006
RSVP Communications June 1994 - January 1998
System Concepts, Inc March 1992 - June 1994
Precision Fabrics Group March 1989 - February 1991
Jefferson-Pilot Information Services October 1986 - March 1989
Skills
Microsoft SQL Server, Visio, Visual Basic, .NET, ASP.NET, Unix, Linux, Access, Process Improvement, Requirements Gathering, SQL, Analysis, Business Analysis, Web Applications, Servers, XP, Database Administration, Computer Hardware, Hardware, Enterprise Software, Scrum, Software Development, Problem Solving, SharePoint
Education
Guilford Technical Community College 1984 — 1986
AAS, Information Technology
University of North Carolina at Greensboro 1979 — 1984
BS, Business Administration
Ragsdale High School 1976 — 1979
Diploma, College Prep
Principle Solutions Group June 2014 - Present
Lagniappe Pharmacy Services September 2010 - June 2014
Milestone Computer Solutions March 2010 - September 2010
Epixtar November 2006 - April 2009
Telespectrum January 1998 - September 2006
RSVP Communications June 1994 - January 1998
System Concepts, Inc March 1992 - June 1994
Precision Fabrics Group March 1989 - February 1991
Jefferson-Pilot Information Services October 1986 - March 1989
Skills
Microsoft SQL Server, Visio, Visual Basic, .NET, ASP.NET, Unix, Linux, Access, Process Improvement, Requirements Gathering, SQL, Analysis, Business Analysis, Web Applications, Servers, XP, Database Administration, Computer Hardware, Hardware, Enterprise Software, Scrum, Software Development, Problem Solving, SharePoint
Education
Guilford Technical Community College 1984 — 1986
AAS, Information Technology
University of North Carolina at Greensboro 1979 — 1984
BS, Business Administration
Ragsdale High School 1976 — 1979
Diploma, College Prep
Jennifer McCarthy Jennifer McCarthy's Epixtar Experience January 2005 - August 2010
Job Vice President of Client Services at Patriot Marketing, INC
Industry Marketing and Advertising
Experience
Patriot Marketing, INC November 2011 - Present
PCI Duluth, Minnesota September 2010 - Present
Epixtar January 2005 - August 2010
Telespectrum 1995 - 2004
Skills
Call Centers, Management, Call Center, Business Development, Telemarketing, Telecommunications, Operations Management, Customer Experience, Leadership, Customer Retention, CRM, Vendor Management, Account Management, BPO, Process Improvement, Team Management, Training, Lead Generation, Inbound Marketing, Workforce Management, Outsourcing, Customer Satisfaction, Team Leadership, Sales, Salesforce.com, Customer Service, Sales Management, Sales Operations, Solution Selling, Contact Centers, Marketing, Project Management, B2B, Performance Management, Call Center Development, Strategy, Coaching, Recruiting
Education
Pfeiffer University 1990 — 1995
Bachelor of Science, Psychology
Patriot Marketing, INC November 2011 - Present
PCI Duluth, Minnesota September 2010 - Present
Epixtar January 2005 - August 2010
Telespectrum 1995 - 2004
Skills
Call Centers, Management, Call Center, Business Development, Telemarketing, Telecommunications, Operations Management, Customer Experience, Leadership, Customer Retention, CRM, Vendor Management, Account Management, BPO, Process Improvement, Team Management, Training, Lead Generation, Inbound Marketing, Workforce Management, Outsourcing, Customer Satisfaction, Team Leadership, Sales, Salesforce.com, Customer Service, Sales Management, Sales Operations, Solution Selling, Contact Centers, Marketing, Project Management, B2B, Performance Management, Call Center Development, Strategy, Coaching, Recruiting
Education
Pfeiffer University 1990 — 1995
Bachelor of Science, Psychology
Anne Nipa-Gaceta Anne Nipa-Gaceta's Epixtar Experience January 2004 - January 2005
Job Case Manager at Social Vocational Services
Industry Nonprofit Organization Management
Experience
Social Vocational Services July 2012 - Present
Better Horizons Development Corporation June 2009 - June 2012
VXI Global Solutions, Inc January 2005 - October 2006
Epixtar January 2004 - January 2005
Skills
Program Development, Non-profits, Community Outreach, Social Services, Case Managment, Program Evaluation, Grant Writing, Public Speaking, Volunteer Management, Fundraising, Research, Crisis Intervention, Mental Health, Community Development, Microsoft Office, Program Management, Event Planning, Youth Development, Customer Service, Community Organizing, Training, Non-profit..., CPR Certified, Call Centers, Community Service, Proposal Writing, NGOs, HRIS, Job Coaching, Administration, Report Writing, Teaching, Employee Training, Customer Satisfaction, Management, Case Management, Performance Management
Education
Dominican College
Bachelor of Science (BS), Computer Science
Philippine School of Business Administration
Social Vocational Services July 2012 - Present
Better Horizons Development Corporation June 2009 - June 2012
VXI Global Solutions, Inc January 2005 - October 2006
Epixtar January 2004 - January 2005
Skills
Program Development, Non-profits, Community Outreach, Social Services, Case Managment, Program Evaluation, Grant Writing, Public Speaking, Volunteer Management, Fundraising, Research, Crisis Intervention, Mental Health, Community Development, Microsoft Office, Program Management, Event Planning, Youth Development, Customer Service, Community Organizing, Training, Non-profit..., CPR Certified, Call Centers, Community Service, Proposal Writing, NGOs, HRIS, Job Coaching, Administration, Report Writing, Teaching, Employee Training, Customer Satisfaction, Management, Case Management, Performance Management
Education
Dominican College
Bachelor of Science (BS), Computer Science
Philippine School of Business Administration
Kirsten Fisch, RN Kirsten Fisch, RN's Epixtar Experience January 2000 - June 2005
Job Registered Nurse
Industry Hospital & Health Care
Experience
Broward College June 2012 - May 2015
New Hope Charitable Society 2012 - 2012
Math Monkey Asia January 2009 - December 2011
Math Monkey June 2005 - December 2008
Epixtar January 2000 - June 2005
Skills
Strategic Human..., Human Resource..., Human Resource Planning, Global Human Resources..., Organizational..., Organizational..., Training, Training Delivery, Corporate Recruiting, Project Planning, Project Management, Presentation Development, Presentation Coaching, Microsoft Office, CRM, Content Development, Social Media, Coaching, Talent Management, Management, Human Resources, BPO
Education
Broward College 2012 — 2015
Associate of Science - Nursing (RN) with Honors, Registered Nursing/Registered Nurse
Cornell University - Johnson Graduate School of Management 2003 — 2004
Post Grad Certificate, Human Resources Management
University of Miami
Mass Communication/Media Studies
Broward College June 2012 - May 2015
New Hope Charitable Society 2012 - 2012
Math Monkey Asia January 2009 - December 2011
Math Monkey June 2005 - December 2008
Epixtar January 2000 - June 2005
Skills
Strategic Human..., Human Resource..., Human Resource Planning, Global Human Resources..., Organizational..., Organizational..., Training, Training Delivery, Corporate Recruiting, Project Planning, Project Management, Presentation Development, Presentation Coaching, Microsoft Office, CRM, Content Development, Social Media, Coaching, Talent Management, Management, Human Resources, BPO
Education
Broward College 2012 — 2015
Associate of Science - Nursing (RN) with Honors, Registered Nursing/Registered Nurse
Cornell University - Johnson Graduate School of Management 2003 — 2004
Post Grad Certificate, Human Resources Management
University of Miami
Mass Communication/Media Studies
Jordan Matthew Moeller's Epixtar Experience 2007 - 2009
Job Student/Professional
Industry Utilities
Experience
United States Postal Service December 2014 - January 2015
Once Upon A Child November 2014 - December 2014
Bartlett Nuclear October 2010 - October 2014
Walt Disney World January 2014 - June 2014
Epixtar 2007 - 2009
Skills
Nuclear Power Plants, Procedure Adherence, Retail Sales, Shipping & Receiving, Telemarketing, Lead Generation, Occupational Health, Workplace Safety, Customer Service
Education
Quinsigamond Community College 2015 — 2016
Associate’s Degree, General Studies
Columbia State Community College 2010 — 2013
Duluth East 2005 — 2009
High School, High School/Secondary Diplomas and Certificates
United States Postal Service December 2014 - January 2015
Once Upon A Child November 2014 - December 2014
Bartlett Nuclear October 2010 - October 2014
Walt Disney World January 2014 - June 2014
Epixtar 2007 - 2009
Skills
Nuclear Power Plants, Procedure Adherence, Retail Sales, Shipping & Receiving, Telemarketing, Lead Generation, Occupational Health, Workplace Safety, Customer Service
Education
Quinsigamond Community College 2015 — 2016
Associate’s Degree, General Studies
Columbia State Community College 2010 — 2013
Duluth East 2005 — 2009
High School, High School/Secondary Diplomas and Certificates
Becky Dallas Huntley Becky Dallas Huntley's Epixtar Experience February 2005 - August 2010
Job Customer Care Professional at Optum
Industry Hospital & Health Care
Experience
Optum Global Solutions March 2015 - Present
Optum September 2013 - March 2015
Connextions December 2012 - September 2013
Wallace & Graham, P.A. June 2011 - February 2012
Epixtar February 2005 - August 2010
TeleSpectrum Worldwide October 2001 - February 2005
Telespectrum January 1999 - October 2001
Skills
Document Writing, Troubleshooting, Customer Relations, Telephone Skills, Customer Service, Organization, Accurate Record Keeping, Confidentiality, Multitasking Skills, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Access, Team Building, Customer Satisfaction, Call Centers, Sales, Account Management, Management, Documentations
Education
Central Piedmont Community College 2012 — 2014
Associate in Applied Science, Health Information Technology
Catawba College 1996 — 2000
Bachelor of Arts in Music Industry, Music Industry
Catawba College 1996 — 2000
Bachelor of Arts, English; Literature
Tidewater Community College 1994 — 1996
English, Philosophy
Optum Global Solutions March 2015 - Present
Optum September 2013 - March 2015
Connextions December 2012 - September 2013
Wallace & Graham, P.A. June 2011 - February 2012
Epixtar February 2005 - August 2010
TeleSpectrum Worldwide October 2001 - February 2005
Telespectrum January 1999 - October 2001
Skills
Document Writing, Troubleshooting, Customer Relations, Telephone Skills, Customer Service, Organization, Accurate Record Keeping, Confidentiality, Multitasking Skills, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Access, Team Building, Customer Satisfaction, Call Centers, Sales, Account Management, Management, Documentations
Education
Central Piedmont Community College 2012 — 2014
Associate in Applied Science, Health Information Technology
Catawba College 1996 — 2000
Bachelor of Arts in Music Industry, Music Industry
Catawba College 1996 — 2000
Bachelor of Arts, English; Literature
Tidewater Community College 1994 — 1996
English, Philosophy
Brett Overbay Brett Overbay's Epixtar Experience July 2004 - July 2010
Job IT Analyst II
Industry Accounting
Experience
CohnReznick LLP August 2010 - Present
Epixtar July 2004 - July 2010
Sprint PCS October 2003 - February 2004
Skills
Active Directory, Troubleshooting, Windows Server, Servers, Windows 7, Windows XP Pro, HTML, Technical Support, Windows XP, VPN, Cisco Technologies, DHCP, TCP/IP, Microsoft Exchange, Networking, VMware, Firewalls
Education
East Carolina University 2007 — 2011
BSBE, Information Systems Technology
Virginia Highlands Community College 2001 — 2003
Associates Degree, Information Systems Technology
CohnReznick LLP August 2010 - Present
Epixtar July 2004 - July 2010
Sprint PCS October 2003 - February 2004
Skills
Active Directory, Troubleshooting, Windows Server, Servers, Windows 7, Windows XP Pro, HTML, Technical Support, Windows XP, VPN, Cisco Technologies, DHCP, TCP/IP, Microsoft Exchange, Networking, VMware, Firewalls
Education
East Carolina University 2007 — 2011
BSBE, Information Systems Technology
Virginia Highlands Community College 2001 — 2003
Associates Degree, Information Systems Technology
Garret Hall Garret Hall's Epixtar Experience August 2006 - August 2007
Job Student at Colorado State University
Industry Hospitality
Experience
Center Partners October 2007 - August 2008
Epixtar August 2006 - August 2007
Education
Colorado State University 2008 — 2011
Restaurant and Resort Management, Minor in Business
Center Partners October 2007 - August 2008
Epixtar August 2006 - August 2007
Education
Colorado State University 2008 — 2011
Restaurant and Resort Management, Minor in Business
Skylor Polk's Epixtar Experience August 2008 - February 2010
Job Telesales Representative at National Seminars Group
Industry Management Consulting
Experience
National Seminars Group May 2010 - Present
NPC International May 2009 - July 2010
Epixtar August 2008 - February 2010
Education
Pittsburg State University 2007 — 2011
Business Management
National Seminars Group May 2010 - Present
NPC International May 2009 - July 2010
Epixtar August 2008 - February 2010
Education
Pittsburg State University 2007 — 2011
Business Management
Tereese White Tereese White's Epixtar Experience November 2002 - June 2009
Job SQL Programmer at Robert Half Technology
Industry Information Technology and Services
Experience
Global Contact Services 2009 - 2012
Epixtar November 2002 - June 2009
LEAD Technologies, Inc January 2001 - January 2002
AppleOne Subcontracted with Sykes September 2000 - November 2000
IBM August 1998 - July 2000
Skills
Databases, SQL, Visual Basic, Database Design, Testing, Access, Quality Assurance, Troubleshooting, Data Analysis, Disaster Recovery, Technical Support
Education
Strayer University-North Carolina 2004 — 2006
Master of Science (MS), Accounting Information Systems
Alabama State University 1993 — 1998
Bachelor of Science (BS), Computer Science
Global Contact Services 2009 - 2012
Epixtar November 2002 - June 2009
LEAD Technologies, Inc January 2001 - January 2002
AppleOne Subcontracted with Sykes September 2000 - November 2000
IBM August 1998 - July 2000
Skills
Databases, SQL, Visual Basic, Database Design, Testing, Access, Quality Assurance, Troubleshooting, Data Analysis, Disaster Recovery, Technical Support
Education
Strayer University-North Carolina 2004 — 2006
Master of Science (MS), Accounting Information Systems
Alabama State University 1993 — 1998
Bachelor of Science (BS), Computer Science
Gerry Dunne's Epixtar Experience July 2000 - August 2005
Job at Global Contact Services, Inc
Industry Outsourcing/Offshoring
Experience
Global Contact Services, Inc August 2005 - Present
Global Contact Services, inc. August 2005 - February 2011
Epixtar July 2000 - August 2005
Epixtar Philippines 2002 - 2005
Group Long Distance 1989 - 1999
Skills
Leadership, Start-ups, Inbound Marketing, Team Building, Management, Account Management, Sales, Business Development, New Business Development, Marketing Strategy, Telecommunications, BPO, Outsourcing, Lead Generation, Customer Experience, Customer Retention, Operations Management, Call Centers, Training, CRM, Entrepreneurship, Sales Management, Call Center, Telemarketing, Customer Service, Strategic Partnerships
Education
University of Florida 1981 — 1985
Business
Global Contact Services, Inc August 2005 - Present
Global Contact Services, inc. August 2005 - February 2011
Epixtar July 2000 - August 2005
Epixtar Philippines 2002 - 2005
Group Long Distance 1989 - 1999
Skills
Leadership, Start-ups, Inbound Marketing, Team Building, Management, Account Management, Sales, Business Development, New Business Development, Marketing Strategy, Telecommunications, BPO, Outsourcing, Lead Generation, Customer Experience, Customer Retention, Operations Management, Call Centers, Training, CRM, Entrepreneurship, Sales Management, Call Center, Telemarketing, Customer Service, Strategic Partnerships
Education
University of Florida 1981 — 1985
Business
Bob Dunmire's Epixtar Experience January 2002 - October 2004
Job Senior Business and Technology Consultant at Global Contact Services (GCS)
Industry Information Technology and Services
Experience
Global Contact Services (GCS) November 2012 - Present
Global Contact Services October 2005 - October 2012
Bank of America January 2005 - October 2005
Epixtar January 2002 - October 2004
IBM 2000 - 2002
Telespectrum Worldwide 1994 - 2000
Skills
Outsourcing, Call Centers, Call Center, Process Improvement, BPO, Vendor Management, Team Management, Team Leadership, Management, Operations Management, Workforce Management, Business Process..., Troubleshooting, Leadership, Team Building, Business Analysis, Disaster Recovery, Project Management, Contact Centers, Customer Experience, CRM, Inbound Marketing, Performance Management, Telecommunications, Customer Satisfaction, Human Resources, Avaya, Training, Program Management, Business Intelligence, Offshoring, Call Center Development, VoIP, Software Documentation, Time Management, Strategic Planning, Start-ups, IT Management
Education
Point Park University 1990 — 1992
BS, Human Resource Management
Community College of Allegheny County 1988 — 1990
AAS, Technology
South Park High School
Global Contact Services (GCS) November 2012 - Present
Global Contact Services October 2005 - October 2012
Bank of America January 2005 - October 2005
Epixtar January 2002 - October 2004
IBM 2000 - 2002
Telespectrum Worldwide 1994 - 2000
Skills
Outsourcing, Call Centers, Call Center, Process Improvement, BPO, Vendor Management, Team Management, Team Leadership, Management, Operations Management, Workforce Management, Business Process..., Troubleshooting, Leadership, Team Building, Business Analysis, Disaster Recovery, Project Management, Contact Centers, Customer Experience, CRM, Inbound Marketing, Performance Management, Telecommunications, Customer Satisfaction, Human Resources, Avaya, Training, Program Management, Business Intelligence, Offshoring, Call Center Development, VoIP, Software Documentation, Time Management, Strategic Planning, Start-ups, IT Management
Education
Point Park University 1990 — 1992
BS, Human Resource Management
Community College of Allegheny County 1988 — 1990
AAS, Technology
South Park High School
Brad Yeater's Epixtar Experience January 2005 - January 2009
Job Owner and Leader in Call Center Solutions and Business Development
Industry Marketing and Advertising
Experience
BTB Marketing LLC January 2014 - Present
Patriot Marketing Inc January 2009 - Present
Epixtar January 2005 - January 2009
Innovative Marketing Inc. "IMS" 1999 - 2005
Skills
BPO, Telemarketing, Outsourcing, Call Center, Start-ups, Health Care, Energy, Workforce Management, Call Centers, Leadership, Contact Centers, Vendor Management, Inbound Marketing, CRM, Lead Generation, Management, Business Development, New Business Development, Account Management, Strategy, Strategic Planning
Education
Marshall University 1988 — 1993
B.A., Political Science
BTB Marketing LLC January 2014 - Present
Patriot Marketing Inc January 2009 - Present
Epixtar January 2005 - January 2009
Innovative Marketing Inc. "IMS" 1999 - 2005
Skills
BPO, Telemarketing, Outsourcing, Call Center, Start-ups, Health Care, Energy, Workforce Management, Call Centers, Leadership, Contact Centers, Vendor Management, Inbound Marketing, CRM, Lead Generation, Management, Business Development, New Business Development, Account Management, Strategy, Strategic Planning
Education
Marshall University 1988 — 1993
B.A., Political Science
Albert Molina's Epixtar Experience 2005 - 2006
Job Manager of External Reporting at Ignite Restaurant Group, Inc.
Industry Restaurants
Experience
Ignite Restaurant Group, Inc. May 2010 - Present
Stage Stores April 2007 - April 2010
Epixtar 2005 - 2006
DIRECTV Latin America November 2003 - October 2004
adidas Philippines, Inc. 1995 - 2002
Ernst & Young 1990 - 1995
Skills
IFRS, US GAAP, SEC reporting, XBRL, Financial Reporting, Technical Accounting, SOX, SEC filings, Accounting, GAAP, Accounts Payable, Forecasting, Strategic Financial..., Finance, Budgets, Auditing, Internal Controls, Sarbanes-Oxley Act
Education
San Beda College 1986 — 1990
BS, Accounting
Ignite Restaurant Group, Inc. May 2010 - Present
Stage Stores April 2007 - April 2010
Epixtar 2005 - 2006
DIRECTV Latin America November 2003 - October 2004
adidas Philippines, Inc. 1995 - 2002
Ernst & Young 1990 - 1995
Skills
IFRS, US GAAP, SEC reporting, XBRL, Financial Reporting, Technical Accounting, SOX, SEC filings, Accounting, GAAP, Accounts Payable, Forecasting, Strategic Financial..., Finance, Budgets, Auditing, Internal Controls, Sarbanes-Oxley Act
Education
San Beda College 1986 — 1990
BS, Accounting
Madelene Mallari-Medina's Epixtar Experience October 2003 - June 2004
Job Vice President, Client and Partner Management
Industry Outsourcing/Offshoring
Experience
Safety Harbour Creative llc. January 2012 - October 2014
AT&T August 2009 - June 2011
Accenture June 2007 - July 2009
Citigroup Business Process Solutions Inc. August 2006 - May 2007
PacificHub Corporation July 2004 - July 2006
Epixtar October 2003 - June 2004
eTelecare Global Solutions July 2002 - September 2003
Asia Select Inc. April 2001 - June 2002
Skills
Performance Management, Outsourcing, Vendor Management, Management, BPO, Change Management, Operations Management, Call Center, Project Management, Process Improvement, Business Strategy, Call Centers, Business Analysis, Customer Satisfaction, Team Building, Business Development, Team Leadership, Telecommunications, Training, Human Resources, Program Management, Business Process, Leadership, Project Planning, CRM, Customer Service, Sales, Team Management, Customer Experience, Business Process..., Customer Retention, Cross-functional Team...
Education
De La Salle University 1997 — 2000
Bachelor of Science (B.S.), Marketing/Marketing Management, General
Assumption College 1994 — 1997
Safety Harbour Creative llc. January 2012 - October 2014
AT&T August 2009 - June 2011
Accenture June 2007 - July 2009
Citigroup Business Process Solutions Inc. August 2006 - May 2007
PacificHub Corporation July 2004 - July 2006
Epixtar October 2003 - June 2004
eTelecare Global Solutions July 2002 - September 2003
Asia Select Inc. April 2001 - June 2002
Skills
Performance Management, Outsourcing, Vendor Management, Management, BPO, Change Management, Operations Management, Call Center, Project Management, Process Improvement, Business Strategy, Call Centers, Business Analysis, Customer Satisfaction, Team Building, Business Development, Team Leadership, Telecommunications, Training, Human Resources, Program Management, Business Process, Leadership, Project Planning, CRM, Customer Service, Sales, Team Management, Customer Experience, Business Process..., Customer Retention, Cross-functional Team...
Education
De La Salle University 1997 — 2000
Bachelor of Science (B.S.), Marketing/Marketing Management, General
Assumption College 1994 — 1997
Raymond Lowers's Epixtar Experience August 2006 - August 2010
Job Business Analyst/Consultant TEKsystems
Industry Management Consulting
Experience
TEKsystems 2012 - Present
VXI Global Solutions, Inc January 2011 - September 2012
Epixtar August 2006 - August 2010
Epixtar March 2005 - August 2006
SITEL CORPORATION January 2004 - March 2005
Telespectrum November 2002 - January 2004
Skills
Call Center, BPO, Inbound Marketing, Workforce Management, Outsourcing, Telemarketing, Customer Satisfaction, Customer Experience, Operations Management, Vendor Management, Process Improvement, Call Center Development, Performance Management, Contact Centers, Team Management, Customer Service, Lead Generation, Customer Retention, CRM, Account Management, Call Centers, Leadership, Management, Strategy, Training, Sales Operations, Program Management, Forecasting, Human Resources, Analysis, Employee Training, Sales
Education
Marshall University 1995 — 1999
Bachelor of Arts
TEKsystems 2012 - Present
VXI Global Solutions, Inc January 2011 - September 2012
Epixtar August 2006 - August 2010
Epixtar March 2005 - August 2006
SITEL CORPORATION January 2004 - March 2005
Telespectrum November 2002 - January 2004
Skills
Call Center, BPO, Inbound Marketing, Workforce Management, Outsourcing, Telemarketing, Customer Satisfaction, Customer Experience, Operations Management, Vendor Management, Process Improvement, Call Center Development, Performance Management, Contact Centers, Team Management, Customer Service, Lead Generation, Customer Retention, CRM, Account Management, Call Centers, Leadership, Management, Strategy, Training, Sales Operations, Program Management, Forecasting, Human Resources, Analysis, Employee Training, Sales
Education
Marshall University 1995 — 1999
Bachelor of Arts
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY