Global Contact Services

Industry: Company

Description

Headquarters: North Carolina Founded: 2001

Global Contact Services List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Global Contact Services. You can filter them based on skills, years of employment, job, education, department, and prior employment.

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Global Contact Services Employees

Employee
Years
Job
Industry
DUILIO MAVAREZ DUILIO MAVAREZ Miami/Fort Lauderdale Area Details
DUILIO MAVAREZ's Global Contact Services Experience June 2009 - 2009
Job REALTOR at United Realty Group
Industry Real Estate
Experience
United Realty Group  September 2008 - 2012
Helping Building Wealth   June 2009 - January 2011
Global Contact Services   June 2009 - 2009
Realty World South Florida  2008 - 2009
AMERICALL GROUP   January 2004 - February 2007
SPORTIVE INC   January 2000 - December 2002
Attorney at Law  May 1990 - December 1999

Skills
Selling, Negotiation, Short Sales, Condos, First Time Home Buyers, Foreclosures, Investment Properties

Education
Universidad del Zulia   1984 — 1990
LAWYER, LAW

instituto latino   1978 — 1982
high school, high school

Venezuelan Insurance
Bachelor Degree, Law

Derek Birt Derek Birt Fayetteville, West Virginia Details
Derek Birt's Global Contact Services Experience August 2004 - August 2006
Job Payroll Specialist at ResCare
Industry Hospital & Health Care
Experience
ResCare  February 2014 - Present
IBEX Global  September 2013 - February 2014
North Texas Tollway Authority  May 2011 - July 2012
Liquidity Services Inc  November 2007 - March 2011
Liquidity Services Inc.  November 2006 - November 2007
Global Contact Services   August 2004 - August 2006

Skills
Call Centers, Sales, Customer Service, Inventory Management, Account Management, Customer Satisfaction, Process Improvement, Payments, Operations Management, Data Entry, Time Management

Education
University of Phoenix   2014 — 2016
Master of Business Administration (MBA), Project Management

University of Phoenix   2009 — 2013
Bachelor of Science, Business Management

Oak Hill High School   2002 — 2006
Diploma, General Studies

Carrie Gravley Carrie Gravley Summersville, West Virginia Details
Carrie Gravley's Global Contact Services Experience December 2001 - August 2003
Job GIS Technician and Assistant to the GIS Analyst at Allegheny Surveys, Inc.
Industry Oil & Energy
Experience
Allegheny Surveys, Inc.   July 2013 - Present
WV Office of Miners Health Safety and Training   June 2009 - August 2009
West Corporation  August 2007 - April 2008
Global Contact Services   December 2001 - August 2003
Telespectrum Worldwide  January 2001 - October 2001
De-Sta-Co Cylinders Inc   August 2000 - January 2001
Telespectrum Worldwide  April 1998 - October 1998

Skills
Geography, ArcGIS, Geographic Information..., DeLorme XMap, Microsoft Office, Trimble GPS, Photoshop, Cartography, GIS, Dependable Team Player, Close Attention to..., Digitization, Georeferencing, Data Mapping, ArcMap, ArcSDE, GPS, ESRI, Spatial Databases, Geomatics, Remote Sensing, Data Management

Education
Concord University   2008 — 2010
Bachelor of Arts, Geography emphasis in GIS and Cartography

Concord University   2008 — 2010
Bachelor, Art, Geography; GIS and cartography

Marshall University   2006 — 2008
Bachelor Science, Geography

Mt Hope High School   1993 — 1997
Diploma, Academic

Benjamin T. Ring Benjamin T. Ring Logan, Ohio Details
Benjamin T. Ring's Global Contact Services Experience May 2011 - June 2012
Job Advertising Account Executive at The Logan Daily News(ACM Ohio)
Industry Newspapers
Experience
American Consolidated Media  June 2012 - Present
Global Contact Services   May 2011 - June 2012
Western & Southern Financial Group  July 2010 - May 2011
Columbus AIDS Task Force  1998 - 2002

Skills
Sales Operations, Prospecting Skills, Public Speaking, Solution Focused, Client Co-ordination, Charity Work, Competitive Marketing..., Co-op Advertising, Business Networking, Social Media Marketing, Cold Calling, Customer Service, Sales, Marketing, Marketing Communications, Social Media, Account Management, Recruiting, Team Building, Online Advertising, Strategic Planning, B2B, Fixed Annuities, Microsoft Office, Social Networking, New Business Development, Lead Generation, Marketing Strategy, Selling, Sales Management, Public Relations, Advertising, Brand Development, Print & Electronic..., Market Penetration, High-Impact..., Territory Expansion, Corporate Sales..., Sales Presentation..., Master of presentations, Powerful but gentle..., Professional..., Relationship-builder..., Knowledge-hungry Learner, Goal-driven leader, Telemarketing, Advertising Sales, Direct Marketing, Selling Skills, Team Leadership

Education
The University of Akron   1991 — 1995
Bachelor's of Arts, Social Work

William V. Fisher Catholic High School   1987 — 1991
College Prep, High School/Secondary Diplomas and Certificates

Laurel Gregory Laurel Gregory Charlotte, North Carolina Area Details
Laurel Gregory's Global Contact Services Experience January 2009 - May 2009
Job Pension Benefit Analyst at Ingersoll Rand
Industry Human Resources
Experience
Ingersoll Rand  January 2015 - Present
Rose International  January 2013 - December 2014
Wells Fargo  May 2012 - August 2012
Healthcare Management Consultants, Inc.   May 2011 - August 2011
Kenan-Flagler Business School  August 2010 - May 2011
FlexiConsult   May 2010 - August 2010
AIESEC  May 2010 - August 2010
Global Contact Services   January 2009 - May 2009

Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School   2009 — 2012
BS

Copenhagen Business School   2011 — 2012

Salisbury High School   2005 — 2009

Alex Savage Alex Savage Greater Boston Area Details
Alex Savage's Global Contact Services Experience March 2009 - May 2010
Job President of Deft Media Solutions, LLC
Industry Marketing and Advertising
Experience
Deft Media Solutions, LLC   March 2014 - Present
SuperMedia LLC  April 2013 - February 2014
Konica Minolta Business Solutions U.S.A., Inc.   August 2010 - March 2013
Global Contact Services   March 2009 - May 2010

Skills
Customer Service, Microsoft Office, SEO, Adobe Creative Suite, Sales Process, HTML + CSS, Web Design, Graphic Design, Web Development, Web Analytics, Web Content Optimization, Website Development, Web Content Creation, Search Engine Ranking, Search Engine Submission, Search Engine Technology, Video Production, Video Editing, Web Video, Digital Video, Internet Services, Internet Strategy, Internet Entrepreneur, Relationship Management, Building Relationships, Google Analytics, Google Adwords, Google Webmaster Tools, Google+, Social Media Marketing, Logo Design, Web Hosting, SEM, E-commerce SEO, SEOmoz, Small Business, Business Strategy, Salesforce.com, Hootsuite, Facebook Marketing, Twitter, JavaScript, Photoshop, Email Marketing, Text Marketing, Yahoo Search Marketing, Online Advertising, Online Marketing, Online Reputation..., B2B Marketing

Education
Full Sail University   2005 — 2007
Associate of Science, Digital Media

Megan Loyd Megan Loyd Winfield, West Virginia Details
Megan Loyd's Global Contact Services Experience February 2011 - May 2013
Job Center Manager at MedExpress
Industry Hospital & Health Care
Experience
MedExpress  August 2013 - Present
Etech Texas  May 2013 - August 2013
Global Contact Services   February 2011 - May 2013
Ticketmaster  April 2010 - January 2011
Ticketmaster  November 2004 - April 2010

Skills
Leadership Development, Operations Management, Problem Solving, Project Management, Customer Satisfaction, Customer Service, Development Of Employees, Employee Relations, Conflict Resolution, Performance Management, Communication, Organizational..., Process Improvement, Inbound Marketing, Account Management, Call Center Development, Sales, Sales Management, Telemarketing, Customer Experience, Outsourcing, Recruiting, Troubleshooting, BPO, Management, Retail, Team Management, Contact Centers, CRM, Team Building, Workforce Management, Training, Telecommunications, New Business Development, Customer Retention, Coaching, Strategic Planning, Public Speaking, Staff Development, Time Management, Negotiation, Teamwork

Education
West Virginia State University   1992 — 1996
BS, Communications

Ohio Dominican University   1991 — 1992
Education

Jessica Muniz Jessica Muniz Greater New York City Area Details
Jessica Muniz's Global Contact Services Experience March 2013 - Present
Job Customer Service Agent @GCS
Industry Outsourcing/Offshoring
Experience
Global Contact Services   March 2013 - Present
Private Home  September 2010 - June 2013
Intergen Health  November 2008 - December 2008
Daisley II Home Care   February 2008 - November 2008

Skills
Computer-savvy, Bilingual-English/Spanis..., Mathematics, Multi-tasked, Team-oriented, Fast-paced, Friendly Personality, Multi-line Phone, Phone Etiquette, Dependable Team Player, Patience, Learning Quickly, Organized Multi-tasker, Motivated self-starter, Always Punctual, Filing, Close Attention to..., Payroll, Accurate Data Entry, Highly Reliable, Highly responsible, Clerical Skills, Always Willing to Learn, Cash Handling Experience, Work Well Independently, General Office Skills, Self-driven, Handle Confidential..., Positive Personality, Hardwork, Committed to..., Highly Ambitious, Goal Oriented, Enthusiasm to learn, Self-motivated Team..., Solid computer skills, Resourceful..., Receptionist Duties, Telephone Reception, Energetic team player, Highly personable, Customer Experience, Outstanding..., Call Centers, Organization, Highly Dedicated

Education
Technical Career Institutes   2003 — 2005
Associate's degree, Computerized Accounting

Lafayette High School   1998 — 2002
High School Diploma

Travis Dorr Travis Dorr Bangor, Maine Area Details
Travis Dorr's Global Contact Services Experience May 2009 - May 2010
Job Director of Operations at Access Worldwide Inc
Industry Telecommunications
Experience
Access Worldwide Inc  May 2010 - Present
Global Contact Services   May 2009 - May 2010
Microdyne Outsourcing Inc.  February 2008 - June 2008
Microdyne Outsourcing Inc.  July 2006 - February 2008
Microdyne Outsourcing Inc.  March 2001 - July 2006
OHI  April 1997 - March 2001

Skills
Salesforce.com, Microsoft Office, Web Design, Web Development, HTML + CSS, Java, JavaScript, Call Center Management, Strengthening Client..., Workforce Management, Budgeting, Financial Forecasting, Data Analysis, Performance Management, Call Center, Leadership, Budgets, Call Centers, BPO, Customer Experience, HTML, Customer Satisfaction, Account Management, Operations Management, Forecasting, Sales, Analysis, Customer Service, Sales Operations, Human Resources, Strategy, Sales Management, Project Planning, Vendor Management, Outsourcing, Team Leadership, Process Improvement, CRM, Telecommunications, Management, Team Building, Strategic Planning, Program Management

Education
University of Phoenix   2008 — 2011
Bachelors, Information Systems, 3.94

Janet Denney Janet Denney Lancaster, Ohio Details
Janet Denney's Global Contact Services Experience July 2006 - September 2007
Job Student at Ohio UniversityLancaster
Industry Hospital & Health Care
Experience
Mandy's Daycare   June 2006 - Present
Shoe Sensation, Inc.   November 2010 - July 2012
A.O. Wing Agency   November 2008 - May 2009
Allstate  September 2007 - February 2008
Global Contact Services   July 2006 - September 2007

Skills
Customer Service, Sales, Telecommunications, Administrative Office..., Filing, Computers, Cleaning, Time Management, Telephone Skills, Medical Terminology, Data Entry, Customer Satisfaction, Cpr Certified, Cashiering, Microsoft Word

Education
Ohio University-Lancaster   2011 — 2013
Master of Science In Health, Health Services Administration

Columbus State   2009 — 2011
General Studies

Sandra Brehm Sandra Brehm Columbus, Ohio Details
Sandra Brehm's Global Contact Services Experience April 2008 - July 2010
Job Unemployed
Industry Hospital & Health Care
Experience
Carestar  December 2011 - Present
Global Contact Services   April 2008 - July 2010

Skills
First Aid, Cpr Certified

Education
Argosy University Phoenix   2012 — 2014
Bachelor's degree, Psychology

Fairfield Career Center   1989 — 1991
Activity Therapy, Activity Therapy

Dawn Panozzo Dawn Panozzo Winston Salem, North Carolina Details
Dawn Panozzo's Global Contact Services Experience 2007 - 2011
Job Payroll Specialist
Industry Accounting
Experience
Market America  October 2013 - Present
Strata Solar, LLC  August 2012 - October 2013
Global Contact Services   2007 - 2011

Skills
Invoicing, Microsoft Word, Data Entry, Payroll Taxes, PowerPoint, Kronos, Multi-State Sales Tax, Auditing, Pay, Multi-state Payroll..., E-Time, Conflict Resolution, Ceridian Payroll System, Ultipro, Certified Payroll, Paychex, Strategic Planning, Training, Payroll, Process Improvement, Microsoft Excel, Customer Service, Leadership, Employee Training

Education
Gardner-Webb University   2011 — 2012
Bachelor's degree, Elementary Education and Teaching

Southern College   1996 — 1998
Associate's degree, Computer Accounting/Office System Technology

Jamel Malik Jamel Malik Greater New York City Area Details
Jamel Malik's Global Contact Services Experience March 2013 - October 2014
Job Contact Center Representative at Brown Paper Tickets
Industry Events Services
Experience
Brown Paper Tickets  November 2014 - Present
jamelmalik.com   November 2011 - Present
Global Contact Services   March 2013 - October 2014
UncommonGoods  October 2012 - December 2012
Brooklyn Botanic Garden  March 2006 - October 2012
RDF Media USA   September 2009 - December 2009
Jumpstart  September 2007 - June 2008

Skills
Microsoft Office, Internet, Zendesk, Community Outreach, Social Media, Customer Service, Microsoft Word, PowerPoint, Microsoft Excel, Facebook, Data Entry, Outlook, Social Networking, Blogging, English, Teamwork, Access, Windows, System Administration, Adept, Event Planning, Creative Writing, Research, Theatre, Acting, Entertainment, Public Speaking

Education
Kingsborough Community College   2008 — 2010
A.A.S, Broadcasting Technology and Management, 3.4 GPA

Bishop Loughlin Memorial High School   2001 — 2005
High School Diploma

Laura Donahue, MA Laura Donahue, MA Greensboro/Winston-Salem, North Carolina Area Details
Laura Donahue, MA's Global Contact Services Experience May 2008 - December 2012
Job Corporate Communications Specialist II at BB&T
Industry Public Relations and Communications
Experience
BB&T  July 2014 - Present
Trendy Bride Magazine   August 2013 - Present
BB&T  September 2013 - April 2014
Rowanworks   December 2012 - June 2013
Global Contact Services   May 2008 - December 2012
WSTP Radio   March 2006 - April 2008
Wal-Mart  June 2007 - August 2007

Skills
Public Speaking, Microsoft Office, Outlook, Speech Writing, Radio Broadcasting, Layout, Marketing Communications, Merchandising, Retail, Video Editing, Video Production, WordPress, Customer Satisfaction, Event Planning, Newsletters, Web Design, CRM, Marketing, Customer Experience, Account Management, Market Research, Telemarketing, Photography, Inbound Marketing, Photoshop, Sales, Graphic Design, Blogging, Call Centers, Lead Generation, Facebook, Radio Production, SAP ERP, Social Networking, Online Marketing, Editing, Email Marketing, Internal Communications

Education
Gonzaga University   2009 — 2011
MA, Communication & Leadership

Catawba College   2004 — 2008
BA, Communication Arts, concentration in Sports Management

John Fiore John Fiore Huntington, West Virginia Details
John Fiore's Global Contact Services Experience June 2011 - May 2013
Job Unit Manager at GC Services
Industry Marketing and Advertising
Experience
GC Services  July 2013 - Present
Global Contact Services   June 2011 - May 2013
Global Contact Services   October 2009 - June 2011
Global Contact Services   July 2008 - October 2009

Skills
Inbound Marketing, Customer Service, Call Center, Customer Satisfaction, Telemarketing, Microsoft Office, Inventory Management, Operations Management, Retail, Microsoft Excel, PowerPoint, Adobe Creative Suite, Account Management, Supervising, Marketing Communications, Management, Sales, Microsoft Word, Call Centers, Team Building, Team Leadership, Teamwork, Teaching, Team Management, Compliance, New Hire Orientations, New Hire Training, Mentoring New Hires, Strategic Planning, Staff Development, Troubleshooting, Coaching, Customer Retention, Program Management, Customer Experience, Workforce Management, Sales Management, BPO, Contact Centers, Performance Management, Process Improvement, Human Resources, CRM, Outsourcing, Call Center Development, Training, Recruiting, Vendor Management, Customer Acquisition, Hiring

Education
University of Phoenix   2012 — 2014
Associate's degree, Business Administration and Management, Generala

Ohio Center for Broadcasting   2006 — 2007
Attained credit towards the completion of a degree in broadcasting.

Buffalo High School   1990 — 1994
High school diploma

Watson McCoy Watson McCoy Yuma, Arizona Details
Watson McCoy's Global Contact Services Experience June 2012 - October 2012
Job Customer Management Representative at Global Contact Services
Industry Marketing and Advertising
Experience
Yuma City Cab   January 2013 - July 2013
Mr.Foam   October 2012 - January 2013
Global Contact Services   June 2012 - October 2012
Advanced Call Center Technologies  March 2012 - June 2012
United States Air Force  March 2006 - June 2010

Skills
Law Enforcement..., Security, Physical Security, Customer Service, Corrections, Tactical Operations, Security Clearance, Security Management, Customer Management, Forklift Operator, Commercial Driving, Military, Military Operations, Military Experience, Military Training, Police Training, Weapons Training, Weapons Handling, Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Works, Weapons, Counterterrorism, Force Protection, Protection, First Responder, First Aid, Security Operations, Briefing, Firearms, Enforcement, Active DoD Secret..., Supervisory Experience, Investigation, Emergency Management, Crisis Management, Police, National Security, Command, Public Safety, Training, Training Management, Tactics, Intelligence, Military Logistics, Tactical Planning, Homeland Security, Surveillance

Education
Community College of the Air Force   2006 — 2010
Criminal Justice

Valdosta State University   2005 — 2006
Criminal justice

Georgia Southern University   2004 — 2005
Criminal Justice and Corrections

Mesina Clark Mesina Clark Lancaster, Ohio Details
Mesina Clark's Global Contact Services Experience March 2009 - September 2012
Job Production Manager at Global Contact Services
Industry Marketing and Advertising
Experience
Global Contact Services   March 2009 - September 2012
American Institutes for Research  February 2007 - March 2009

Skills
Customer Service, Data Analysis, Microsoft Office, Microsoft Excel, Process Improvement, Operations Management, Account Management, Marketing Communications, Call Center, Strategic Planning, Customer Satisfaction, PowerPoint, Team Leadership, Troubleshooting, Performance Management, Telecommunications, Teamwork, Management, CRM, Team Building, Call Centers, Leadership, Coaching, Customer Experience, Social Networking, Training, Team Management, Project Management, Sales, Sales Management

Education
Ohio University   2000 — 2005
Bachelor of Business Administration (BBA)

Amanda-Clearcreek HS   1996 — 2000

Monica Winkfield Monica Winkfield Charleston, West Virginia Area Details
Monica Winkfield's Global Contact Services Experience November 2010 - Present
Job AM Supervisor at Global Contact Services
Industry Public Relations and Communications
Experience
Global Contact Services   November 2010 - Present

Education
Marshall University

Mark Strickland Mark Strickland Greensboro/Winston-Salem, North Carolina Area Details
Mark Strickland's Global Contact Services Experience November 2007 - October 2011
Job Information Security Engineer at Wells Fargo
Industry Information Technology and Services
Experience
Wells Fargo  January 2015 - Present
Wells Fargo  March 2014 - January 2015
Campus Partners  March 2013 - March 2014
Wells Fargo  November 2011 - March 2013
Global Contact Services   November 2007 - October 2011
RCS wireless Technology   November 2000 - November 2007
NCWebDirect   September 2000 - November 2007
Coates Communications Corporation   November 1993 - November 2000
US Army  September 1986 - September 1990

Skills
ASP, .NET, C#, SQL Server, TSQL, VB.NET, ADO.NET, Microsoft SQL Server, T-SQL, SSRS, SSIS, Databases, Visual Studio, ASP.NET, SQL, Visio, Web Applications, HTML, VBScript, Web Development, UML, Database Design, JavaScript, SQL Tuning, PHP, Access, Troubleshooting, Web Services, ASP.NET AJAX, TFS, SDLC, Database Administration, Software Documentation, Java, Visual Basic, Active Directory, Stored Procedures, Requirements Analysis, Software Project..., DTS, XHTML, Servers, XML, Business Intelligence, Testing, IIS, Software Development, ETL, CSS, Windows Server

Education
Kaplan University   2006 — 2008
BS, Computer Science

Davidson County Community College   1990 — 1993
Associate of Applied Science, Electronic Engineering

Summer Kugler Summer Kugler Arlington, Texas Details
Summer Kugler's Global Contact Services Experience May 2012 - January 2013
Job Restaurants Professional
Industry Restaurants
Experience
Global Contact Services   May 2012 - January 2013
Whataburger  2013 - 2013

Skills
Organizational Skills, Multi Tasking Skills, Listening Skills, Oral & Written..., Problem Solving Skills, Computer Skills, Attention to Detail, Calm Under Pressure, Hospitality and...

Education
Kaplan University   2012 — 2014
Applied Sciences in Educational Paraprofessional, Elementary Education and Teaching

Tomball High School   2008 — 2011

Bucky Cline Bucky Cline Charlotte, North Carolina Area Details
Bucky Cline's Global Contact Services Experience September 2007 - Present
Job VP Organizational Development at Global Contact Services
Industry Telecommunications
Experience
Global Contact Services   September 2007 - Present
International Textile Group  March 2004 - December 2006

Skills
Inbound Marketing, Organizational..., BPO, Performance Management, Strategic Planning, Leadership Development

Education
North Carolina State University
BA, Economics

Angie O'Neal, MBA Angie O'Neal, MBA Houston, Texas Details
Angie O'Neal, MBA's Global Contact Services Experience August 2003 - September 2005
Job Learning Resource Center Manager at Strayer University
Industry Higher Education
Experience
Strayer University  April 2015 - Present
Strayer University  May 2012 - Present
Apollo Education Group  August 2008 - June 2011
Sears Holdings Corporation  October 2006 - June 2008
Global Contact Services   August 2003 - September 2005
Household Finance  June 2001 - July 2003
National College of Business & Technology  February 1998 - June 2001

Skills
Microsoft Office, Microsoft Project..., Windows 7, Windows Vista, Mac, APA, Recruiting, Leadership, Management, Higher Education, Employee Training, Marketing, Human Resources, Training, Coaching, Interviews, Career Counseling, Program Management, Time Management, Career Development, Data Analysis, Research, Resume Writing, Adult Education, Customer Retention, Team Building, E-Learning, Databases, Customer Service, Analysis, Strategic Planning, Leadership Development, Strategy, Organizational..., Staff Development, Enrollment Management, Instructional Design, Teaching, MS Project, Conflict Resolution, Student Affairs, Critical Thinking, Public Speaking, Student Financial Aid, Retaining Customers, Campus, Student Recruiting

Education
Keller Graduate School of Management of DeVry University   2015 — 2016
Graduate Certificate in Business Intelligence and Analytics Management (BIAM), Business Analysis

University of Phoenix   2008 — 2010
Master of Business Administration, (MBA), 3.7 GPA

Bluefield State College   1989 — 1996
Bachelor of Science in Business Administration, Concentration in Marketing Management

Hinton High School

Niki Kelly Niki Kelly Beckley, West Virginia Details
Niki Kelly's Global Contact Services Experience March 2002 - October 2002
Job OA II at WV Division of Rehabilitation Services
Industry Individual & Family Services
Experience
WV Division of Rehabilitation Services  October 2012 - Present
Mountain State University  July 2009 - December 2012
Mountain State University  January 2009 - June 2009
Mountain State University  October 2003 - January 2009
Mountain State University  October 2002 - October 2003
Global Contact Services   March 2002 - October 2002
WVVA Television   October 2000 - October 2001
WVVA Television   April 1998 - October 2000
WVVA Television   June 1994 - April 1998

Skills
Customer Service, Outlook, Microsoft Office, Data Entry, Spreadsheets, Event Planning, Microsoft Excel, Microsoft Word, Microsoft Publisher, Jenzabar, Salesforce.com, Student Financial Aid, Financial Aid..., Student Loans, Transcripts, Purchase Orders, Invoice Processing, Data Processing, Client Liaison, Office Equipment, Internal Communications, Communication Skills, Adaptability, Multi Tasking, Blackboard, Teamwork, Enrollment Management, Career Counseling, Office Management, Strategic Leadership, Auditing, Office Administration, Student Counseling, Credit Analysis, Public Relations, Team Leadership, Diversity Champion, Online Communications

Education
Mountain State University   2009 — 2010
Bachelor of Science (B.S.), English Language and Literature, General

Mountain State University   2005 — 2009
Bachelor of Arts (B.A.), Humanities & Fine Arts

Mountain State University   2007 — 2008
Associate of Arts (A.A.), General Studies

Academy of Careers and Technology   1993 — 1994
Certificate, Communications Technology

Mountain State University   1991 — 1994
Associate of Arts (A.A.), Broadcast Technology

LaRadia Hall LaRadia Hall Fort Washington, Maryland Details
LaRadia Hall's Global Contact Services Experience January 2006 - March 2006
Job Computer Service Technician
Industry Computer Hardware
Experience
Liberty Tax Service  December 2013 - January 2014
Panasonic  July 2012 - August 2013
Subway  April 2011 - November 2011
Subway  2011 - 2011
hardees  April 2010 - August 2010
Hardees  April 2010 - August 2010
Walmart.com  November 2009 - March 2010
Wal-Mart  November 2009 - March 2010
Lifetouch National School Studios Inc  October 2008 - May 2009
Global Contact Services   January 2006 - March 2006

Skills
Computer Hardware, Computer Repair, Computer Maintenance, Mac OS, Cash Register, Software Installation, Networking, Servers, Windows XP Pro, Troubleshooting, Inventory Control, Telephone Skills, Mac, Pallet Jack, Training, Customer Satisfaction, Wireless Networking, Cash Handling Experience, Sales, Hardware, Retail, Fast Food, Network Administration, Cashiering, Remote Desktop, Phone Etiquette, Laptops, Technical Support, Windows Vista, System Administration, Time Management, XP, Windows, POS, Help Desk Support, Operating Systems, Printers, Call Centers, Windows 7, Software, Food Service, Inventory Management

Education
Centura College-Chesapeake   2010 — 2014

Blue Ridge Job Corp   2005 — 2006
Certification, Computer Repair

Blue Ridge Job Corps
High school diploma; High School Diploma and G.E.D

ECPI University

Roger Akers Roger Akers Charlotte, North Carolina Area Details
Roger Akers's Global Contact Services Experience April 2008 - July 2012
Job SVP Global Contact Center Operations at NAVEX Global
Industry Computer Software
Experience
NAVEX Global  August 2012 - Present
Global Contact Services   April 2008 - July 2012
GCSi   October 2003 - July 2012
Innovative Marketing Strategies  1999 - 2002
Telespectrum  1993 - 1999

Skills
BPO, Call Center, Outbound, Inbound, Operations Management, Management Consulting, Offshore Operations, Start-ups, Start-up Consulting, Turnaround Specialist, Strategic Planning, Workforce Management, Inbound Marketing, Leadership, Process Improvement, Change Management, Telemarketing, Sales Management, Outsourcing, Telecommunications, Management, Customer Satisfaction, Offshoring, Team Building, Contact Centers, Vendor Management, Training, Team Management, Team Leadership, Strategy, Solution Selling, Salesforce.com, Sales Process, Sales Operations, Sales, Customer Retention, Executive Management, Lead Generation, New Business Development, Performance Management, Customer Experience, Call Centers, Call Center Development, Account Management, Business Development, Business Process, CRM

Education
University of Colorado at Boulder - Leeds School of Business   1985 — 1988
Bachelor of Science, Marketing

Terry Parker high

Randy Thress Randy Thress Logan, Ohio Details
Randy Thress's Global Contact Services Experience March 2009 - May 2009
Job Security Officer at U.S. Security Associates, Inc.
Industry Marketing and Advertising
Experience
U.S. Security Associates, Inc.   September 2014 - Present
Contemporary Services Company   September 2012 - June 2015
Global Contact Services   March 2009 - May 2009
Sears, Roebuck and Co.   October 2003 - March 2006

Skills
Skilled in problem..., Always On Time, Always Willing to Learn, Positive Team Player, Dependable Team Player, ability to follow..., Trustworthy, Hardworking, Worked with management..., Provided friendly..., Displays initiative, Retail, Access, Work Ethic, Event Planning, Research, Outlook, Warehouse Management, Shipping, Program Management, Purchasing, Communication Skills, Customer Service, Management, Logistics Management, Customer Satisfaction, Fundraising, Logistics, Close Attention to..., Microsoft Word, Data Entry, Recruiting, Time Management, Strategic Planning, Inventory Control, Analysis, Team Leadership, People Skills, Training, Inventory Management, Multi Tasking, Microsoft Office, Operations Management, Supervisory Skills, Team Building, Goal Oriented, Leadership, Warehousing, Follow Directions, PowerPoint

Education
Columbus State   2012 — 2012
CLA, Logistics, Materials, and Supply Chain Management

Hocking College   1981 — 1985
AssociatesDegree, Business Administration and Management, General

Katrina Spaulding Katrina Spaulding Crown City, Ohio Details
Katrina Spaulding's Global Contact Services Experience October 2010 - June 2012
Job Application Services Specialist at Netsmart Technologies
Industry Information Technology and Services
Experience
Netsmart Technologies  September 2015 - Present
Trend Consulting Services  June 2015 - September 2015
Necco.org  June 2012 - June 2015
Global Contact Services   October 2010 - June 2012

Skills
Customer Service, Program Management, Microsoft Office, Microsoft Excel, Call Centers, PowerPoint, Strategic Planning, Troubleshooting, Microsoft Word, Process Improvement, Windows 7, Technical Support, Visio, Team Leadership, Access, SharePoint, Software Documentation, Training, Project Management, Nonprofits, Public Speaking

Education
Marshall University   2000 — 2008
Master of Business Administration (M.B.A.), Business Administration and Management, General

Marshall University
Bachelor of Business Administration (B.B.A.), Business / Management Information Systems

Holly Czuba Holly Czuba Charlotte, North Carolina Area Details
Holly Czuba's Global Contact Services Experience July 2009 - March 2013
Job Marketing Manager at Townsquare Interactive
Industry Marketing and Advertising
Experience
Townsquare Interactive  March 2014 - Present
Czuba Photography   June 2005 - Present
Townsquare Interactive  April 2013 - March 2014
Rowan Cabarrus Community College  February 2012 - October 2013
Global Contact Services   July 2009 - March 2013
Bare Bulb Marketing   December 2010 - January 2013

Skills
Blogging, Email Marketing, Photography, HTML, Social Media Marketing, Wordpress, Pardot, HubSpot, Writing, Lightroom, Facebook, Twitter, Hootsuite, LinkedIn, WordPress, Online Marketing, CRM, Lead Generation, SEO, Inbound Marketing, Social Media, Online Advertising, Web Marketing, Web Design, Salesforce.com, Content Strategy, Newsletters, Graphic Design, CSS, Content Marketing, Photoshop, Illustrator, YouTube, Marketing, Logo Design, Google Analytics, Direct Mail

Education
University of North Carolina at Chapel Hill   2001 — 2006
BFA, Fine Art & Art History

Art Institute of Pittsburgh   2008 — 2009
Associates, Graphic & Web Design

SACI   2003 — 2003

Mercersburg Academy   1998 — 2001
High School Diploma

Joe Armstrong Joe Armstrong Wheeling, West Virginia Area Details
Joe Armstrong's Global Contact Services Experience May 2012 - November 2012
Job Substance Abuse Treatment Coordinator Northwood Health Systems
Industry Hospital & Health Care
Experience
Northwood Health Systems  April 2015 - Present
Northwood Health Systems  May 2014 - April 2015
Teleiman, LLC   June 2013 - May 2014
Global Contact Services   May 2012 - November 2012
Cabelas  October 2008 - March 2012
Quest Recovery and Prevention Services  August 2004 - October 2008
Northwood Health Systems  January 2004 - August 2005
Family Connections – Brooke Place   August 2002 - January 2004
Jefferson Behavioral Health System – CARE Network   November 2002 - November 2003
Orchard Park  June 2002 - August 2002

Skills
Training, Quality Assurance, Public Speaking, Customer Service, Sales, Coaching, Sales Management, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Teamwork, Social Networking, Recruiting, Public Relations, Event Planning, Team Building, Social Media, Performance Management, Project Management, Succession Planning, Recruitment, Retention Techniques, Behavioral Management, Therapeutic Counseling, Case Management, Business Process..., Staffing & Scheduling, Mentoring & Training, Workforce Optimization, Account Management, Strategic Planning &..., Team Leadership &..., Reporting & Analytics, Call Center..., Telecommunications, Interpersonal..., Change Management, Strategic Planning, Cross-functional Team..., Marketing Communications, Sales Operations, Direct Sales, Project Planning, Project Coordination, Customer Acquisition, Customer Engagement, Customer Retention, Manage Client..., Key Account Management

Education
Ohio University   1996 — 2001
★ Bachelor of Specialized Studies, Behavioral Sciences

buckeye local

buckeye local

Donna VanHorn Fkih Donna VanHorn Fkih Huntington, West Virginia Details
Donna VanHorn Fkih's Global Contact Services Experience April 2006 - Present
Job at
Industry Human Resources
Experience
TLK Group   September 2013 - Present
Global Contact Services   April 2006 - Present
Manpower  January 2000 - March 2006
ManpowerGroup  January 2000 - March 2006
Fifth Third Bank  January 1998 - January 2000

Skills
Coaching, Microsoft Excel, Microsoft Office, PowerPoint, System Administration, Retail, Sales, Operations Management, Team Building, Leadership, Business Planning, New Business Development, Workforce Management, Management, Cold Calling, CRM, Team Management, Insurance, Customer Experience, Outlook, Vendor Management, Team Leadership, Change Management, BPO, Account Management, Performance Management, Microsoft Word, Strategic Planning, Customer Satisfaction, Public Speaking, Negotiation, Troubleshooting, Outsourcing, Business Process..., Call Centers, Customer Retention, Employee Training, Lead Generation, Organizational..., Payroll, Process Improvement, Talent Acquisition, Telemarketing, Training, Employee Relations, Recruiting

Education
Alice Lloyd College

Jeremy Criss Jeremy Criss Huntington, West Virginia Details
Jeremy Criss's Global Contact Services Experience August 2009 - October 2012
Job Site Director at TLK Group, LLC
Industry Marketing and Advertising
Experience
TLK Group, LLC  October 2013 - Present
TLK Group, LLC  March 2013 - September 2013
TLK Group, LLC  October 2012 - March 2013
Global Contact Services   August 2009 - October 2012
Global Contact Services   July 2005 - August 2009
Sitel  August 2001 - May 2005

Skills
Inbound Marketing, Call Center, BPO, Telemarketing, Outsourcing, Workforce Management, Customer Satisfaction, Customer Service, Operations Management, Lead Generation, Account Management, Process Improvement, Customer Experience, Performance Management, Team Management, Contact Centers, Troubleshooting, Strategic Planning, Team Leadership, Sales Management, Call Centers, Customer Retention, Management, Leadership, Sales, Talent Acquisition, Quality Assurance, Recruiting, Telecommunications, CRM, Training, Program Management, Team Building, Insurance, Call Center Development, Vendor Management, Sales Operations, Coaching, Employee Training, Human Resources

Education
Marshall University   1996 — 2001
BA, Education

LaViett Carse LaViett Carse Greater New York City Area Details
LaViett Carse's Global Contact Services Experience April 2013 - Present
Job Customer Information Associate at Global Contact Services
Industry Education Management
Experience
Global Contact Services   April 2013 - Present
Kelly Services  June 2012 - September 2012
American International Group, Inc  October 1997 - November 2011
Faith Colish, PC   May 1990 - September 1997

Skills
Microsoft Office, Concur, e-Source, Huntington Timepiece, System Applications

Education
Seton Hall University   2000 — 2003
Master of Science (MS), Education - HR Training and Development

City University of New York-Herbert H. Lehman College   1993 — 1996
Bachelor of Arts, Office Administrative Services

Bruce Priestley Bruce Priestley Oak Hill, West Virginia Details
Bruce Priestley's Global Contact Services Experience April 2007 - August 2011
Job Information Systems Analyst
Industry Information Technology and Services
Experience
Raleigh General Hospital  August 2011 - Present
Global Contact Services   April 2007 - August 2011
The Computer Group, LLC   March 2006 - April 2007

Skills
PHP, MySQL, HTML, Dreamweaver, Web Design, Wireless Networking, Home Networking, Business Networking, Windows Server 2003, Windows Server 2008, Active Directory, DHCP, DNS, Group Policy, Windows XP Professional, Windows 7, Linux, Linux Server, Linux server...

Education
Concord University   2013 — 2017
BS, Computer Information Systems

International Academy of Design and Technology   2004 — 2006
Associates, Computer Information Management

Andrew Trask Andrew Trask Pittsfield, Maine Details
Andrew Trask's Global Contact Services Experience June 2010 - March 2011
Job Analytical Sales Professional
Industry Consumer Services
Experience
Insurance Auto Auctions  March 2014 - Present
T-Mobile  January 2012 - October 2013
Global Contact Services   June 2010 - March 2011
Quinn Agency   2009 - December 2010
Reliant Mortgage Company  January 2008 - September 2010
Wells Fargo Financial  2005 - 2008
Aegis Lending  October 2002 - August 2005
Bank of America FKA MBNA   January 1997 - October 2002
Roubinek Motorsports   2000 - 2000

Skills
Mortgage Lending, Loans, Residential Homes, Real Estate, Negotiation, Customer Satisfaction, Mortgage Banking, FHA, Refinance, Loan Origination, First Time Home Buyers, Sales Management, Investment Properties, Credit, Residential Mortgages

Education
Hampden Academy   1994 — 1997
Diploma

University of Maine
Bachelors, Bachelor of Science in Financial Services

Ron Rowan Ron Rowan Charlottesville, Virginia Area Details
Ron Rowan's Global Contact Services Experience September 2001 - June 2013
Job Director of Customer Support at Thomson Reuters
Industry Publishing
Experience
Thomson Reuters  August 2013 - Present
Global Contact Services   September 2001 - June 2013
Telespectrum  June 1995 - September 2001

Skills
Account Management, Call Center, Project Management, Customer Experience, Analysis, Operations Management, Telemarketing, Strategic Planning, Inbound Marketing, Customer Service, Call Centers, Sales Management, Financial Services, Marketing Strategy, Management, CRM, Customer Satisfaction, Team Management, Telecommunications, Leadership, Sales, Program Management, Workforce Management, Vendor Management, BPO, Recruiting, Social Media Marketing, Coaching, Training, Salesforce.com, Contact Centers, Troubleshooting, Lead Generation, Team Leadership, Online Advertising, Marketing Communications, Process Improvement, New Business Development, Outsourcing, Call Center Development, Customer Acquisition, Customer Retention, Direct Marketing, Networking, Offshoring, Performance Management, Quality Assurance, Sales Operations, Start-ups, Strategy

Education
California State University-Fullerton   1985 — 1987

Saddleback College   1982 — 1985

Lenape   1977 — 1980

Tereese White Tereese White Charlotte, North Carolina Details
Tereese White's Global Contact Services Experience 2009 - 2012
Job SQL Programmer at Robert Half Technology
Industry Information Technology and Services
Experience
Global Contact Services   2009 - 2012
Epixtar  November 2002 - June 2009
LEAD Technologies, Inc   January 2001 - January 2002
AppleOne Subcontracted with Sykes   September 2000 - November 2000
IBM  August 1998 - July 2000

Skills
Databases, SQL, Visual Basic, Database Design, Testing, Access, Quality Assurance, Troubleshooting, Data Analysis, Disaster Recovery, Technical Support

Education
Strayer University-North Carolina   2004 — 2006
Master of Science (MS), Accounting Information Systems

Alabama State University   1993 — 1998
Bachelor of Science (BS), Computer Science

Ellen Robinett Ellen Robinett Lenexa, Kansas Details
Ellen Robinett's Global Contact Services Experience 2003 - 2005
Job Artist
Industry Arts and Crafts
Experience
Self  March 2000 - Present
Community Works Inc  July 2010 - July 2011
Freightquote.com  August 2009 - July 2010
Proherant  March 2009 - August 2009
Bell Medical Services  February 2007 - January 2009
Ruritan National   June 2006 - February 2007
Cumulus Broadcasting  2005 - 2006
Global Contact Services   2003 - 2005

Skills
Purchasing, Sales Management, Account Management, Negotiation, New Business Development, Sales, Strategic Planning, Advertising, Radio, Public Speaking, Microsoft Office, Process Improvement, Marketing Strategy, Cold Calling, Customer Service, Microsoft Excel, Art, Painting, Creativity, Drawing

Education
Johnson County Community College   2009 — 2016
2010, unknown

New River Community College   2007 — 2009
n/a, Teaching

Melanie Earle Melanie Earle Charlotte, North Carolina Area Details
Melanie Earle's Global Contact Services Experience January 2008 - December 2009
Job Account Executive/Account Manager
Industry Marketing and Advertising
Experience
Sure Call Media/Byte Success Marketing, LLC   January 2010 - December 2012
Global Contact Services   January 2008 - December 2009
TeleSpectrum Worldwide, Inc.   February 1992 - April 2004

Skills
Call Center, Inbound Marketing, Account Management, Customer Service, Customer Satisfaction, Lead Generation, Operations management, Mentoring, Start up operations, Team Leadership, Common Sense

Education
Catawba College   1984 — 1988
Bachelor of Arts (B.A.), Communication

Frank Camp Frank Camp Reading, Pennsylvania Area Details
Frank Camp's Global Contact Services Experience November 2004 - Present
Job Senior Vice President, Client Services at Global Contact Services
Industry Marketing and Advertising
Experience
Global Contact Services   November 2004 - Present
Global Contact Services   November 2004 - January 2012

Skills
Telemarketing, Call Center, Workforce Management, Call Centers, Recruiting, Customer Experience, Sales, Salesforce.com, Client Services, BPO, Outsourcing, Operations Management, Customer Satisfaction, Team Leadership, Insurance, Management, Inbound Marketing, Contact Centers, Customer Retention, Lead Generation, Customer Service, CRM, Team Building, Leadership, Account Management, Online Marketing, Sales Management, Call Center Development, New Business Development, Telecommunications, Team Management, Process Improvement, Offshoring, Online Advertising, Strategic Planning, Financial Services

Education
Berry College   1981 — 1985

Bryan Overcash Bryan Overcash Charlotte, North Carolina Area Details
Bryan Overcash's Global Contact Services Experience July 2001 - Present
Job COO at Global Contact Services
Industry Consumer Services
Experience
Global Contact Services   July 2001 - Present
Relais Management Group   October 2000 - June 2001
Divine Interventures / Office PlanIt   November 1999 - September 2000
Steelcase / Brayton International   July 1997 - November 1999
Telespectrum Worldwide / SOMAR Teleservices   August 1995 - July 1997
Lane Punch Corporation   April 1994 - August 1995
McGladrey  August 1990 - April 1994

Skills
Entrepreneurial..., Strategy Development, Business Financial..., Capital Raises, Corporate Finance, Leadership Development, Leading Change, Management, Strategy, Outsourcing, Start-ups, Entrepreneurship, Customer Service, Mergers & Acquisitions, Finance, Sales, E-commerce, Process Improvement, Capital, Operations Management, Business Development, Strategic Planning, Direct Marketing, Sales Management, Leadership, Call Centers, CRM

Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School   1989 — 1990
Masters, Accounting

Davidson College   1985 — 1989
BA, Economics

Bob Dunmire Bob Dunmire Charlotte, North Carolina Area Details
Bob Dunmire's Global Contact Services Experience October 2005 - October 2012
Job Senior Business and Technology Consultant at Global Contact Services (GCS)
Industry Information Technology and Services
Experience
Global Contact Services (GCS)   November 2012 - Present
Global Contact Services   October 2005 - October 2012
Bank of America  January 2005 - October 2005
Epixtar  January 2002 - October 2004
IBM  2000 - 2002
Telespectrum Worldwide  1994 - 2000

Skills
Outsourcing, Call Centers, Call Center, Process Improvement, BPO, Vendor Management, Team Management, Team Leadership, Management, Operations Management, Workforce Management, Business Process..., Troubleshooting, Leadership, Team Building, Business Analysis, Disaster Recovery, Project Management, Contact Centers, Customer Experience, CRM, Inbound Marketing, Performance Management, Telecommunications, Customer Satisfaction, Human Resources, Avaya, Training, Program Management, Business Intelligence, Offshoring, Call Center Development, VoIP, Software Documentation, Time Management, Strategic Planning, Start-ups, IT Management

Education
Point Park University   1990 — 1992
BS, Human Resource Management

Community College of Allegheny County   1988 — 1990
AAS, Technology

South Park High School

Karen Morriss Karen Morriss Charlotte, North Carolina Area Details
Karen Morriss's Global Contact Services Experience 2002 - Present
Job Production/Scripting Supervisor at Global Contact Services
Industry Information Technology and Services
Experience
Global Contact Services   2002 - Present
Telespectrum  1997 - 2002

Skills
Call Center, Inbound Marketing, Outsourcing, Operations Management, Process Improvement, Telemarketing, Workforce Management, Customer Satisfaction, Customer Service, Troubleshooting, Call Centers, CRM, Customer Experience, Training, Contact Centers, Leadership, Telecommunications, Management, Sales, Team Leadership, Sales Management, Lead Generation, Customer Retention, Team Management, Project Management, Teamwork, Team Building, Coaching, Quality Assurance, Strategic Planning, Strategy, Microsoft SQL Server, Vendor Management, SQL, Linux, Windows, Call Center Development, Unix

Education
Rowan-Cabarrus Community College   1990 — 1993
Business/Computer Science

West Rowan High School

Bridget Corns Bridget Corns Huntington, West Virginia Area Details
Bridget Corns's Global Contact Services Experience Customer Service RepresentativeMarshall health orthopedicJanuary 2014 - Present
Job Insurance agent
Industry Insurance
Experience
Global Contact Services   Customer Service RepresentativeMarshall health orthopedicJanuary 2014 - Present
Global Contact Service   2009 - Present
Global Contact Center   October 2008 - Present
Sitel Corporation  April 2000 - October 2008

Skills
Microsoft Excel, Microsoft Word, Public Speaking

Education
Huntington Junior   2011 — 2012
Medical Coding

Marshall University   1993 — 1996
College of Education

HHS   1988 — 1992

Huntington High School   1988 — 1992
Diploma, college prep Class

Juan Saunders Juan Saunders Huntington, West Virginia Details
Juan Saunders's Global Contact Services Experience January 2010 - September 2010
Job Personal Trainer at YWCA Nautilus
Industry Health, Wellness and Fitness
Experience
YWCA Nautilus   April 2015 - Present
20/20 Fit Zone   January 2015 - Present
Planet Fitness  August 2014 - January 2015
Tri-State Institute of Pharmaceutical Sciences   July 2011 - August 2013
Global Contact Services   January 2010 - September 2010

Skills
Staff Development, Leadership Development, Training, Teaching, Time Management, Coaching, Customer Service, Leadership, Microsoft Office, Team Building, Management, PowerPoint, Microsoft Excel, Recruiting, Process Improvement, Team Leadership, Personal Training, Fitness Consulting, Training & Development, Customer Satisfaction, Employee Relations, Microsoft Word, Operations Management, Event Planning, Team Management, Sports, Fitness, Social Networking, Data Entry, Fitness Training, CPR Certified, Strength Training, Human Resources, Wellness, Nutrition, Sports Nutrition, Marketing Strategy, Exercise Physiology, Writing

Education
Marshall Graduate College   2004 — 2006
Master's Degree, Human Resources Development, 4.0

Marshall University   1996 — 2003
Bachelor's Degree, Exercise Physiology, 4.0

Adam Haynes Adam Haynes Charlotte, North Carolina Area Details
Adam Haynes's Global Contact Services Experience May 2009 - November 2013
Job Marketing Asst. at Global Contact Services
Industry Information Technology and Services
Experience
Global Contact Services   May 2009 - November 2013
Global Contact Services   May 2009 - August 2013
Wake Radiology  March 2004 - February 2007
Rockwell Farms   September 2001 - April 2002

Skills
Marketing Communications, Lead Generation, New Business Development, Retail, Microsoft Office, PowerPoint, Market Research, Computers, Online Marketing, Online Advertising, Customer Satisfaction

Education
Catawba College   2010 — 2013
Bachelor of Arts (B.A.), Communication and Media Studies

North Carolina State University   2003 — 2006
Communication Arts

Myra Bebber Myra Bebber Charlotte, North Carolina Area Details
Myra Bebber's Global Contact Services Experience December 2005 - March 2013
Job Currently searching for new opportunities at North Carolina
Industry Telecommunications
Experience
North Carolina  August 2013 - Present
Global Contact Services   December 2005 - March 2013
TeleSpectrum Worldwide  August 1999 - November 2005
Self Employed as PC Tech   February 1999 - 2005
Stanly Community College/Rowan-Cabarrus Community College   1998 - 1999

Skills
Inbound Marketing, Outsourcing, Microsoft SQL Server, Troubleshooting, Call Center, Call Centers, .NET, Customer Experience, Telemarketing, Customer Satisfaction, CRM, Workforce Management, Contact Centers, Process Improvement, Team Management, Management, Visual Basic, JavaScript, SQL, Databases, Training, Technical Support, Unix, ASP, Software Documentation, IIS, XP, T-SQL, Hardware, Windows 7, ASP.NET, SharePoint, Visual Studio, VMware, Web Applications, VB.NET, Web Development, SDLC, Windows XP, Windows, Quality Assurance

Education
Stanly County Community College   1998 — 1999
A.A.S Degree in Information Systems; A.A.S Degree in Information Systems/Network Admin/Support Conc., Information Systems/Network Administration; Programming, GPA - 4.0

Rowan-Cabarrus Community College   1997 — 1998
Information Technology, GPA - 3.942

SCO Unix   2000 — 2000
Completed classes for SCO Unix

Stanly Community College
Introduction and Advanced Visual Basics Classes

Charlie Counts Charlie Counts Roanoke, Virginia Area Details
Charlie Counts's Global Contact Services Experience June 2006 - August 2006
Job Marketing and Advertising Professional
Industry Marketing and Advertising
Experience
Local Seafood Delivery LLC   October 2010 - Present
Roanoke College  August 2006 - May 2010
Global Contact Services   June 2006 - August 2006

Skills
Event Planning, Small Business, Facebook, Social Media, Entrepreneurship, Business Development, Sales, Marketing, Advertising

Education
Roanoke College   2006 — 2010
B.B.A., Marketing

Kimberly St. Louis Kimberly St. Louis Greater New York City Area Details
Kimberly St. Louis's Global Contact Services Experience March 2013 - Present
Job Trip Planner at Global Contact Services
Industry Writing and Editing
Experience
Global Contact Services   March 2013 - Present
Board of Elections in the City of New York  November 2012 - November 2012
Facility Merchandising Inc.  August 2012 - September 2012
Columbus Initiative Program   September 2006 - March 2010
Women's eNews  September 2009 - December 2009
The Transcript  January 2009 - May 2009
Ohio Wesleyan University  January 2008 - May 2009
SUBA   December 2007 - December 2008
Forest Hills Community House   November 2005 - May 2006

Skills
Photography, Student Affairs, News Writing, Editing, Journalism, Public Relations, Editorial, Storytelling, Publications, Interviews, Customer Service, Copy Editing, Facebook, Creative Writing, Social Media, Blogging, Research, Public Speaking, Social Networking, Event Planning, Newsletters, Newspapers, Access

Education
Ohio Wesleyan University   2006 — 2010
B.A., Journalsim

Ohio Wesleyan University   2006 — 2010
Bachelor of Arts, Journalism

Ryan Hilliker Ryan Hilliker Miami/Fort Lauderdale Area Details
Ryan Hilliker's Global Contact Services Experience October 2008 - September 2012
Job Program Manager at Legal Club Of America
Industry Telecommunications
Experience
Legal Club Of America   September 2008 - Present
Global Contact Services   October 2008 - September 2012

Skills
Program Management, Telecommunications, Project Management, Vendor Management, PMP, Product Management, Change Management, Integration, Software Project..., Process Improvement, PMO, Cross-functional Team..., Project Planning, Business Analysis, Team Leadership, Call Centers, Outsourcing

Education
Florida State University   2007 — 2008
Business Administration and Management, General

manda heffinger manda heffinger Johnson City, Tennessee Area Details
manda heffinger's Global Contact Services Experience March 2009 - April 2010
Job owner at tnt construction
Industry Construction
Experience
tnt construction  January 2010 - Present
global contact services   March 2009 - April 2010

Skills
Construction, Contractors, Construction Management, Renovation, Carpentry, Decks, Bathrooms, Custom Homes, Residential Homes, Drywall, Flooring, Siding, Basements, Cabinetry, Restoration, Tiles, Subcontracting, Contract Negotiation

Education
Kaplan University   2010 — 2013
Associate's degree, Medical Office Management/Administration

west orange high

Andrew Schrader Andrew Schrader Pulaski, Virginia Details
Andrew Schrader's Global Contact Services Experience April 2008 - March 2012
Job Service Manager at King's Tire Service
Industry Automotive
Experience
King's Tire Service   March 2012 - Present
Global Contact Services   April 2008 - March 2012

Skills
Inbound Marketing, Call Center, Customer Service, Lead Generation, Microsoft Office, Marketing Communications, Telemarketing, PowerPoint, Account Management, Customer Satisfaction, Retail, Adobe Creative Suite, Online Advertising, Microsoft Excel, HTML, Management, Public Speaking, Microsoft Word, Process Improvement, Sales, Call Centers

Education
New River Community College
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General

Amanda Minnick Amanda Minnick Pulaski, Virginia Details
Amanda Minnick's Global Contact Services Experience 2008 - 2011
Job Marketing and Advertising Professional
Industry Marketing and Advertising
Experience
Global Contact Services   2008 - 2011

Education
New River Community College

houston duenas houston duenas San Luis, Arizona Details
houston duenas's Global Contact Services Experience July 2011 - August 2011
Job Computer Technician
Industry Computer Hardware
Experience
Bose Corporation  August 2013 - May 2014
We Are Prologo   August 2012 - January 2013
Global Contact Services   July 2011 - August 2011
Advanced Call Center Technologies  January 2011 - April 2011

Skills
Computer Hardware, Computer Repair, Networking, Sales, Customer Service, Computer Science, Network Administration

Education
Centro de Estudios Superiores del Estado de Sonora   2012 — 2013
Associate's Degree, Computer Software Engineering

Arizona Western College   2010 — 2012
Information Technology

Instituto Kino   2007 — 2010
Information Technology

Stefani Shorts Stefani Shorts Daniels, West Virginia Details
Stefani Shorts's Global Contact Services Experience July 2011 - August 2011
Job Interior Designer
Industry Design
Experience
Raleigh and Fayette County Board of Education   2013 - Present
Southern West Virginia Community and Technical College Saulsville   August 2012 - December 2012
Schewel Furniture Co., Inc.   October 2011 - August 2012
Raleigh Tile & Marble, Inc.   August 2011 - October 2011
Global Contact Services   July 2011 - August 2011
University of Charleston  September 2010 - May 2011
Capitol Business Interiors   May 2010 - July 2010
Aeropostale  December 2009 - January 2010
Pentree Incorporated   May 2009 - August 2009

Skills
AutoCAD, Photoshop, Organizational..., Commercial Design, Residential Design, Home Staging, Painting, Receptionist Duties, Typing

Education
The University of Charleston   2007 — 2011
Bachelor of Arts (B.A.), Interior Design

Amy Beam Amy Beam Rockbridge, Ohio Details
Amy Beam's Global Contact Services Experience June 2008 - November 2008
Job Employment Specialist at The Employment Conncetion
Industry Consumer Services
Experience
The Employment Conncetion   October 2008 - Present
Global Contact Services   June 2008 - November 2008
Wee Care Day Nursery   September 2005 - June 2008

Skills
Microsoft Office, Resume Writing, Team Building, PowerPoint, Outlook, Non-profits, Job Coaching, Sales, Job Search Strategies, Job Search, Teaching, Interview Preparation, Cover Letters, Customer Service

Education
Grand Canyon University   2011 — 2015
Bachelor of Applied Science (B.A.Sc.), Elementary Education and Special Education, 4.0

Hocking College   2006 — 2008
N/A, Education Paraprofessional, 3.74

Audrey Beth Eaves Audrey Beth Eaves Raleigh, North Carolina Details
Audrey Beth Eaves's Global Contact Services Experience April 2010 - May 2011
Job Cardiovascular Sonographer
Industry Hospital & Health Care
Experience
Duke University Hospital  February 2013 - November 2013
Global Contact Services   April 2010 - May 2011
Fiberon  March 2008 - April 2010

Skills
Cardiovascular..., Sonography, HIPAA, Healthcare, Cardiology, Vascular, Compassion, Quality Patient Care, Patient Safety

Education
Johnston Community College   2011 — 2015
Associate’s Degree, Cardiovascular Sonography; General studies

Pfeiffer University   2002 — 2003
Psychology

Central Carolina Community College   2001 — 2002
Psychology and Criminal Justice

Jeremy Weller Jeremy Weller Lancaster, Ohio Details
Jeremy Weller's Global Contact Services Experience 2010 - 2012
Job Marketing and Advertising Professional
Industry Marketing and Advertising
Experience
Global Contact Services   2010 - 2012

Skills
Sales, Highly detail oriented, Problem Solving, Outstanding time..., Mathematics, Chemistry, Learning Quickly, Efficiency

Education
Ohio University-Lancaster   2009 — 2010
Chemistry

Caryl McDaniel Caryl McDaniel Indianapolis, Indiana Details
Caryl McDaniel's Global Contact Services Experience April 2009 - January 2010
Job Design Professional
Industry Design
Experience
Self-employed  2009 - Present
Global Contact Services   April 2009 - January 2010
InfoCision Management Corporation  March 2003 - August 2004

Skills
International Sales, Typing, design

Education
Eastfield College   1977 — 1979
Psychology

H. Grady Spruce High School   1971 — 1973

Shataun Wooten Shataun Wooten Buckhannon, West Virginia Details
Shataun Wooten's Global Contact Services Experience May 2010 - July 2010
Job TSR at iPacesetters, LLC.
Industry Outsourcing/Offshoring
Experience
iPacesetters, LLC.   November 2012 - Present
121 Direct Response  July 2012 - March 2013
Global Contact Services   May 2010 - July 2010

Skills
Sales, Telecommunications, Telephone Skills, Solid computer skills, Customer Service, Billing Systems, Telecommunications...

Education
Fred W Eberle Technical Center   2012 — 2012
N/A, Licensed Practical/Vocational Nurse Training

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