Fairfield Inn & Suites by Marriott
Industry: Hotel chain
DescriptionFairfield Inn by Marriott is a low-cost, economy chain of hotels that are franchised by Marriott International. The properties are geared towards guests requiring a place to sleep with fewer amenities, thus allowing Marriott to offer lower prices than would otherwise be possible. Number of locations: 800+ hotels Founded: 1987 Key people: Liam Brown Parent company: Marriott International
Fairfield Inn & Suites by Marriott List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Fairfield Inn & Suites by Marriott. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Fairfield Inn & Suites by Marriott Employees
White Lodging Services March 2015 - Present
White Lodging Services June 2014 - March 2015
Purdue University Speech and Audiology Clinic August 2011 - May 2014
Grand Falls Casino & Resort May 2013 - August 2013
Red Lobster January 2013 - May 2013
Fairfield Inn & Suites by Marriott May 2012 - August 2012
Quality Inn & Suites January 2012 - May 2012
Skills
Hospitality, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Hospitality Management, Hotels, Front Office, Micros, Advertising, Team Building, Teamwork, Time Management, Event Planning, MICROS
Education
Purdue University 2010 — 2014
Bachelor of Science (BS), Hospitality and Tourism Management
Fishers High School 2006 — 2010
Academic Honors
Process, Inc. September 2014 - Present
Stan T. Lin, MD July 2008 - Present
BEACON HOME CARE INC. March 2009 - May 2011
Compass Financial Solutions July 2007 - July 2008
Fairfield Inn & Suites by Marriott January 1999 - July 2007
Wells Fargo September 2006 - May 2007
Skills
Microsoft Excel, Budgets, Customer Service, Microsoft Office, Microsoft Word, PowerPoint, English, Outlook, Strategic Planning, Research, Windows, Team Building, Teaching, Management, Hospitality, Teamwork, Sales, Event Management, Accounting, Event Planning, Training
Education
University of Washington 1997 — 2003
Biology, 3.6
Los Medanos College 2008 — 2010
Accounting and Business/Management, 4.0
Fairfield Inn & Suites by Marriott December 2014 - Present
Redwood Cafe June 2014 - September 2014
Spoon University February 2014 - May 2014
Live Oak Community Center for Project BUILD June 2013 - August 2013
Vintage Gardens May 2011 - August 2012
Kentucky Fried Chicken August 2007 - April 2008
Skills
Critical Thinking, Linguistics, Online Research, Library Research, Lesson Planning, High Pressure..., Editing, Books, Grammar, Copy Editing, Literature, Academic Writing, Publishing
Education
UC Berkeley 2012 — 2014
Bachelor's degree, English Language and Literature/Letters
Modesto Junior College 2009 — 2012
Holiday Inn Express & Suites June 2014 - Present
Fairfield Inn & Suites by Marriott January 2014 - June 2014
AT&T Mobility August 2009 - November 2013
IMG September 2008 - February 2009
Skills
Coaching, Marketing, Program Management, Sales Management, Training, Outlook, Customer Retention, Customer Service, Sales, Account Management, Wireless, Leadership, Customer Satisfaction, Direct Sales, Team Building, Team Leadership
Education
Morehead State University 2005 — 2009
Bachelor of Arts (BA), Sports Management
Morehead State University
Bachelor of Arts (B.A.), Sport Management
FFF Enterprises November 2014 - Present
Fairfield Inn & Suites by Marriott April 2014 - December 2014
Gate City Transportation February 2013 - November 2013
Skills
Hospitality, Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Time Management, Teamwork, Restaurants, PowerPoint, Tourism, Customer Satisfaction, Sales, Banquets, Rooms Division, Hospitality Management, Outlook, Hotels, Communication, Hospitality Industry
Education
North Carolina Agricultural and Technical State University 2009 — 2014
Bachelor of Arts (B.A.), English Language and Literature, General
Jeunesse Global September 2014 - Present
Nu Skin Enterprises 2014 - Present
THE LIBRARY RESTAURANT & PUB February 2011 - Present
Atlanta Airport Marriott June 2007 - February 2011
The Library Restaurant & Pub February 2006 - July 2006
Mountain Jacks Steakhouse September 2005 - May 2006
Marriott International Cypress Harbour May 2005 - August 2005
Animal Artisans Studio December 2004 - May 2005
Fairfield Inn & Suites by Marriott August 2004 - October 2004
Marriott International Grande Vista January 2004 - August 2004
Skills
Food & Beverage, Hospitality, Management, Leadership, Training, Wine Tasting, Social Media, Entrepreneurship, Accounting, Employee Relations, Employee Engagement, Building Relationships, Relationship Management, Networking, General Awesomeness, Chinese, Committed to..., Committed to Customer..., Nutrition, Social Networking, Team Building, Network Marketing
Education
Indiana Academy of Science, Mathematics, and Humanities 2005 — 2007
Honors Highschool Diploma, N/A, B
Purdue University 2003 — 2007
Bachelor of Science (BS), Hospitality Administration/Management, 3.22
LRA by Deloitte (formerly LRA Worldwide, Inc.) September 2015 - Present
Fairfield Inn & Suites by Marriott May 2014 - September 2015
Landshark Raw Bar & Grill August 2011 - March 2014
Aspen Meadows Resort May 2013 - August 2013
Holiday Inn Exprees Hotel & Suites May 2012 - August 2012
The University Club of Michigan State University May 2011 - August 2011
Skills
ServSafe Food Certified, ServSafe Alcohol..., Aloha, Opera, Microsoft Word, Microsoft Excel, Hospitality Management, Food & Beverage, Bartending, Guest Service Management, Customer Satisfaction, People Skills, Time Management, Organizational..., Inventory Control, Bar Management, PowerPoint, Microsoft Office
Education
Michigan State University 2010 — 2014
Bachelor of Arts (B.A.), Hospitality Administration/Management
Fairfield Inn & Suites by Marriott June 2012 - Present
Puyallup Fair September 2010 - September 2011
Skills
Customer Experience, Clean Rooms, Coding Languages, CSS, HTML, Microsoft Word, Microsoft Excel, Python, Database Design, Customer Service, Operating Systems, Screenwriting, Creative Writing, Technical Support
Education
University of Washington Tacoma 2011 — 2016
Bachelor of Arts (B.A.), Writing Studies
Pierce College at Puyallup 2009 — 2011
Associate of Arts (A.A.), English
Rogers High School 2008 — 2011
High School Diploma, English Language and Literature/Letters
Effingham Police Dept November 2011 - Present
Fairfield Inn & Suites by Marriott March 2011 - Present
Skills
Cashiering, Customer Service, Emergency Services, Microsoft Office, Typing, Prioritize Workload, Internet Explorer, Internet Savvy, Call Centers, CPR Certified, First Aid, Microsoft Word, PowerPoint, Microsoft Excel, Teamwork, Data Entry, Telecommunications, Problem Solving, Communication
Education
Lake Land College 2007 — 2011
Criminal Justice and Corrections, 2.7/4.0
Effingham High School 2003 — 2007
Diploma, General Studies, 2.7/4.0
Downtown Joplin Alliance January 2015 - Present
Bozeman Lawn Care & Landscaping March 2014 - Present
Rebuild Joplin (AmeriCoprs) August 2012 - December 2014
Sheraton St Louis City Center Hotel and Suites May 2012 - August 2012
Omni Majestic Hotel September 2010 - May 2012
Fairfield Inn & Suites by Marriott August 2009 - September 2010
Skills
•Supervisory and..., •5 years guest..., •Sales and marketing..., •Small business owner, •Microsoft Office Suite, •4,500+ hours of..., Hospitality Industry, Hospitality Management, Hotels, Customer Satisfaction, Customer Service, Volunteer Management, Non-profit Leadership, Construction Management, Social Services, Supervisory Skills
Education
Lindenwood University
Bachelors of Arts, Hospitality Management
Southwestern Illinois College
Associates of Applied Science, Hotel and Restaurant Management
Amazon April 2015 - Present
Bright Horizons June 2014 - August 2014
Andorra's Lil Angels June 2010 - January 2013
Fairfield Inn & Suites by Marriott March 2009 - January 2010
Starbucks January 2007 - February 2009
Skills
PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Public Speaking, Customer Service, Research, Teaching, Teamwork, Social Media, Childcare, Event Planning, Tutoring, Time Management, Early Childhood..., Photoshop, English
Education
Valley Forge Christian College 2011 — 2014
Bachelor's Degree, Early Childhood Education and Teaching
Montgomery County Community College 2008 — 2010
Fairfield Inn & Suites by Marriott October 2014 - Present
Sjuts Beef and Bacon, LLC January 2014 - Present
Holiday Inn Express October 2013 - October 2014
Trio Student Success August 2011 - May 2013
Trio Student Success August 2011 - May 2013
Walmart May 2010 - September 2011
Skills
Marketing, Microsoft Office, Customer Service, Sales, Facebook, Event Planning, Teamwork, PowerPoint, Event Management, Blogging, Microsoft Excel, Outlook, Food, Merchandising, Community Outreach, Social Networking, Leadership, Management
Education
Peru State College 2009 — 2013
Bachelor's degree, Marketing, Senior
Central Community College 2008 — 2008
Certified Nurse's Aid
Fairfield Inn & Suites by Marriott January 2015 - Present
3D Counseling, LLC August 2014 - Present
John Q. Hammons Hotels & Resorts January 2012 - February 2014
John Q. Hammons Hotels & Resorts January 2011 - January 2012
John Q. Hammons Hotels & Resorts October 2009 - November 2010
John Q. Hammons Hotels & Resorts October 2008 - October 2009
John Q. Hammons Hotels & Resorts June 2008 - October 2008
John Q. Hammons Hotels & Resorts January 2008 - June 2008
Skills
Hotels, Sales, Hospitality Management, Hospitality, Hotel Management, Hospitality Industry, Front Office, Revenue Analysis, Food & Beverage, Resorts, Catering, Pre-opening, Banquets, Event Management, Customer Service, Restaurants, Property Management..., Corporate Events, Yield Management, Rooms Division, OnQ, Hotel Booking, Guest Service Management, Micros, Lodging, Meeting Planning, Opening Hotels, Revenue Forecasting, Tourism, Menu Development, Concierge Services, Event Planning, Hotel Administration, Inventory Management, Social Networking, Social Entrepreneurship, Social Media Marketing, Social Media, Management, Team Building, Public Relations, Marketing, Leadership, Customer Satisfaction, Time Management, Strategic Planning, Budgets, Training, Public Speaking, Microsoft Office
Education
Oklahoma State University 2001 — 2002
Frederick Douglass High School 1998 — 2001
HIgh School Diploma
Fairfield Inn & Suites by Marriott April 2015 - Present
Goodwill December 2014 - December 2014
Perkins Family Restaurants June 2008 - July 2014
Ohio Business College 2011 - 2013
Skills
Photoshop, PowerPoint, Microsoft Office, Instructional Design, E-Learning, Web Design, Dreamweaver
Education
Ohio Business College-Sheffield 2014 — 2015
Associate's Degree, Information Technology
Avon High School 2002 — 2006
High School Diploma, General Studies
Fairfield Inn & Suites by Marriott 2011 - Present
Skills
Concierge Services, Hospitality, Customer Service, Training, Hospitality Industry, Guest Service Management, Hotels, Front Office, Food & Beverage, Property Management..., Micros, Hospitality Management, First Aid, Hotel Management, Meeting Planning, Resorts, Cpr Certified, Restaurants, Safety Committee, Fire Safety, Accounts Receivable, Corporate Events, Banquets, ServSafe, MSDS, GHS, Invoice Processing, Accounts Payable &..., FOSSE, Emergency Planning
Education
Keene State College 2005 — 2012
Occupational Health and Safety, Safety
Marriott Hotels April 2014 - Present
Fairfield Inn & Suites by Marriott February 2014 - April 2014
North Dakota State University September 2010 - December 2013
TMI Hospitality June 2013 - August 2013
Ramada Plaza Hotel May 2012 - September 2012
Walt Disney World June 2011 - December 2011
Skills
Hospitality, Hotels, Management, Customer Service, Hospitality Management, Sales, Resorts, Front Office, Banquets, Business Strategy, Personnel Management, Microsoft Office, Event Planning, Teamwork, Event Management, Time Management
Education
North Dakota State University 2010 — 2013
Bachelor's degree, Hospitality and Tourism Management
Four Seasons Hotels and Resorts June 2014 - Present
SpringHill Suites by Marriott May 2012 - May 2014
Marriott Renaissance Tuscany Il Ciocco Resort and Spa May 2013 - August 2013
Fairfield Inn & Suites by Marriott March 2011 - May 2012
Centre Dance Studio September 2008 - June 2011
Skills
Microsoft Word, Microsoft Excel, MARSHA, Opera, BellaVita, Decision Trees, Forecasting, Critical Path Analysis, Customer Service, Customer Satisfaction, Minitab, Project Management, Management, FOSSE, Spa, Hospitality Industry
Education
Penn State University 2010 — 2014
Bachelor of Science (BS), Hotel, Restaurant and Institutional Management
I+S Group October 2014 - Present
National/Alamo Car Rental June 2011 - May 2014
Fairfield Inn & Suites by Marriott June 2012 - April 2014
Skills
Adobe Creative Suite, Microsoft Office, AutoCAD, Laser Cutting, Revit, Graphics, Hospitality, Customer Service, Teamwork, SketchUp, 3D Modeling, Organization, ESRI, ArcGIS, AutoCAD Architecture, Illustrator
Education
North Dakota State University 2013 — 2014
Master of Architecture (M.Arch.), Architecture
North Dakota State University 2009 — 2013
Bachelor's degree, Environmental Design
Hutchinson Senior High School 2004 — 2009
G.E.D Diploma
Wisconsin Aviation, Inc. June 2014 - Present
B. Coleman Aviation August 2013 - April 2014
McCollister's Transportation November 2012 - August 2013
Gordy's Lakefront Marine May 2011 - October 2012
Poplar Grove Airport May 2006 - May 2011
Fairfield Inn & Suites by Marriott June 2009 - August 2009
S&K Menswear February 2008 - August 2008
Skills
Customer Service, Word, Excel, Microsoft Office, PowerPoint, Sales Support, Access, Administration, Inventory Management, Customer Relations, Microsoft Word, Microsoft Excel
Education
Lewis University 2009 — 2011
Aviation Administration, Aviation; Business
The Wasserstrom Company April 2015 - Present
Aloft Beachwood Hotel October 2013 - October 2014
ResortQuest May 2013 - August 2013
Fairfield Inn & Suites by Marriott May 2012 - July 2012
Sheraton Erie Bayfront Hotel May 2011 - August 2011
Skills
Sanitation, Food Service, Customer Service
Education
Kent State University 2009 — 2013
Bachelor of Science (B.S.), Hospitality Management
Fairfield Inn & Suites by Marriott September 2014 - Present
Missouri Investigations, Inc January 2010 - January 2012
Little Caesars Pizza January 2009 - June 2010
Skills
Organization Skills, Punctuation, Easily Adaptable, Problem Solving, Telecommunication..., Leadership, Customer Satisfaction, Customer Service
Education
Raymore-Peculiar High School 2006 — 2010
Graduate
Missouri Western State University
Communications
Courtyard by Marriott May 2015 - Present
Experience Columbus November 2012 - Present
Fairfield Inn and Suites by Marriott September 2014 - May 2015
Fairfield Inn & Suites by Marriott April 2014 - September 2014
Renaissance Columbus Downtown Hotel August 2013 - April 2014
Marriott International June 2012 - August 2013
Marriott International November 2010 - June 2012
Marriott International April 2009 - November 2010
Best Buy October 2007 - March 2009
The Home Depot August 2005 - January 2008
Skills
Hotels, Office Administration, Organization, Leadership, Hospitality Management, Property Management..., Budgetary..., Budget Monitoring, Payroll, Team Building, Food & Beverage, Engineering, Accounting, Job Scheduling, Forecasting, Customer Satisfaction, Customer Service, Hiring, Interviewing Skills, Front Office, Hotel Management, Event Management, Hospitality Industry
Education
Ohio University 2003 — 2005
Associate Degree in Applied Science, Electronic Media
Cambridge High School 1999 — 2003
DoubleTree by Hilton Tucson Reid Park July 2014 - Present
DoubleTree Suites Tucson Airport May 2013 - July 2014
DoubleTree by Hilton July 2012 - May 2013
Old navy 2008 - 2013
DoubleTree by Hilton April 2011 - July 2012
Walt Disney World August 2010 - January 2011
Fairfield Inn & Suites by Marriott 2006 - 2008
Skills
Hospitality Industry, Management, Customer Service, OnQ, Hospitality Management, Hotels, Hospitality, Hotel Management, Customer Satisfaction, Sales, Meeting Planning, Training, Property Management..., Front Office
Education
Northern Arizona University 2008 — 2010
Bachelor of Applied Science (BASc), Hospitality and Restaurant Management, G.P.A. 3.73
Scottsdale Community College 2006 — 2008
Associates degree: Applied Science, Hospitality & Tourism Management, G.P.A. 3.73
Fairfield Inn & Suites by Marriott August 2014 - Present
ADP February 2007 - November 2012
Grand harbour imports 2005 - 2007
Skills
BPO, Microsoft Office, Process Improvement, Team Building, Management, Team Leadership, Access, Customer Service, Account Management, Talent Acquisition, Leadership, Applicant Tracking..., Salesforce.com, Sales, Microsoft Excel
Education
Strayer University-Georgia 2010 — 2015
Bachelor's Degree, Finance, General, 3.38
Lanier Technical College 2003 — 2005
Associate's degree, Networking for Cisco systems
Starwood Hotels & Resorts Worldwide, Inc. August 2015 - Present
Fairfield Inn & Suites by Marriott January 2015 - July 2015
Fairfield Inn & Suites by Marriott August 2014 - July 2015
Fairfield Inn & Suites by Marriott November 2014 - January 2015
Fairfield Inn & Suites by Marriott June 2014 - October 2014
Team San Jose April 2013 - October 2013
Team San Jose January 2013 - April 2013
Biltmore Hotel & Suites May 2012 - December 2012
USANA Health Sciences August 2007 - November 2009
USANA Health Sciences June 2007 - August 2007
Skills
Data Analysis, Assertive, Empathic, Trend Analysis, Professional..., Creative, Attentive to Details, Adaptability, Hospitality Industry, Microsoft Office, Teamwork, Event Management, Hotels, Account Management, Meeting Planning, Food & Beverage, Customer Satisfaction
Education
San Jose State University 2012 — 2014
Bachelor of Science (BS), Hospitality Administration/Management
Mission College 2009 — 2011
Business Administration and Management, General
Piedmont Hills High School
Four Points by Sheraton September 2015 - Present
Hilton Garden Inn September 2014 - May 2015
Fairfield Inn & Suites by Marriott November 2012 - September 2014
Casa Bandera Apartments March 2011 - November 2012
Camino Real Hotel June 2012 - September 2012
Stull Storage September 2006 - February 2011
Skills
Customer Service, Property Management..., Front Office, Hospitality, Hospitality Management, Hotels, Hospitality Industry, Hotel Management, Customer Satisfaction, Food & Beverage, Micros, Event Planning, Tourism, Management
Education
New Mexico State University 2006 — 2013
Bachelor's Degree, Hotel, Restaurant, and Tourism Management
Fairfield Inn & Suites by Marriott December 2013 - Present
US Travelers Inn & Suites August 2012 - December 2013
Apache Point Observatory December 2011 - May 2012
bleedCrimson.net September 2011 - March 2012
Allen Theatres December 2010 - November 2011
Carlsbad Radio October 2009 - May 2010
PictureMe Portrait Studio July 2008 - June 2009
Skills
People Skills, Video Editing, Digital Video, Social Media, Film, Customer Service, Facebook, Social Networking, Social Media Marketing, Video Production, Video, Blogging, Friendly Personality, Broadcast, Graphic Design, Online Advertising, Public Speaking, YouTube, Customer Experience, Leadership
Education
New Mexico State University 2010 — 2014
Education, Education
Jefferson Montesorri Academy 2004 — 2008
High School Diploma, High School
Fairfield Inn & Suites by Marriott October 2014 - Present
Pizza Hut September 2012 - Present
Lewis and Clark Community College August 2013 - December 2013
Pizza Hut May 2012 - August 2012
Dairy Queen March 2011 - May 2012
DHS Rehabilitation April 2009 - August 2009
Cingular Wireless May 2005 - June 2006
Ken Loy, CPA January 2001 - May 2001
Skills
Typing speed of..., completed courses for..., completed courses for..., completed courses for..., completed courses for..., completed courses for..., completed courses for..., Also can work with..., Office Management, Customer Service, Management, Data Entry, Time Management, Telephone Skills
Education
Lewis and Clark Community College 2012 — 2013
AAS, Office Administrative Assistant
McKendree University 2001 — 2002
Accounting
Fairfield Inn & Suites by Marriott February 2015 - Present
Monster reservations November 2014 - February 2015
Columbia Sussex May 2014 - November 2014
Columbia Sussex February 2010 - May 2014
Interstate Hotels & Resorts September 2007 - November 2009
Skills
Hospitality Management, Front Office, Hotel Management, Hotels, Hospitality Industry, Hospitality, Micros, Resorts, Food & Beverage, Banquets, Rooms Division, Guest Service Management, OnQ, Property Management..., Revenue Analysis, Event Management, MICROS
Education
Lakeland Community College 2004 — 2006
Hospitality Administration/Management
Ohio Center for Broadcasting-Valley View 2002 — 2003
Radio and Television Broadcasting Technology/Technician
Fairfield Inn, by Marriott Middletown, Oh January 2015 - Present
M. Bohlke Veneer Corp. July 2013 - January 2015
Holiday Inn Express June 2009 - July 2013
Comfort Inn & Suites, West Chester October 2006 - July 2008
Volt Workforce Solutions November 2007 - 2008
Fairfield Inn & Suites by Marriott March 2004 - October 2006
Skills
Customer Service, Microsoft Word, Receptionist Duties, Clerical Skills, Microsoft Excel, PowerPoint, Outlook, Phone Etiquette, Communication, Compassion, Front Office, Cpr Certified, Hospitality, Social Media, Microsoft Office, Customer Satisfaction, Hotels, Leadership, Time Management, Sales, Hospitality Industry
Education
Kaplan University-Davenport Campus 2010 — 2014
Associate of Science (AS), Medical/Clinical Assistant
Bristol County Sheriff's Office March 2013 - Present
AAA Southern New England December 2012 - February 2013
Fairfield Inn & Suites by Marriott April 2010 - December 2011
Skills
Matlab, Microsoft Office, C, C++, Microsoft Excel, Microsoft Word, PowerPoint, Electronics, Teamwork, Customer Service, AutoCAD, Java, Windows, Engineering, Programming
Education
University of Phoenix 2014 — 2016
Associate's degree, Criminal Justice and Corrections
Penn Foster 2010 — 2011
High School Diploma, High School Diploma
Smart Venture Concepts April 2014 - Present
St. Giles Hotel February 2014 - Present
Hampton January 2013 - January 2014
Fairfield Inn & Suites by Marriott August 2012 - January 2013
Fairfield Inn & Suites by Marriott May 2011 - August 2012
Education
Niagara County Community College 2010 — 2012
Associate's degree, Hospitality Administration/Management
Fairfield Inn & Suites by Marriott August 2014 - Present
Carlson Rezidor Hotel Group September 2010 - December 2013
Kempinski Hotels June 2008 - August 2010
Helvetia Hotel & Suites May 2006 - November 2006
Skills
Hotel Management, Hospitality Industry, Hotels, Hospitality Management, Internal Controls, Hospitality, Budgets, Operations Management, Micros, Front Office, Revenue Analysis, Accounting, Resorts, Management, Pre-opening
Education
New York University 2014 — 2015
Certificate Program, Advanced Hospitality Management and Operations
Saint Petersburg State University 2004 — 2009
Master's Degree, Accounting, Auditing & Analysis
Search Optics September 2015 - Present
Green Hills News January 2015 - Present
Digmshift Group, LLC 2012 - Present
Momentum Ministries January 2015 - July 2015
Ambassador Magazine September 2014 - December 2014
Keogh Communications September 2014 - December 2014
The South End January 2014 - April 2014
Naze Design January 2010 - June 2012
General Motors August 2007 - November 2009
Fairfield Inn & Suites by Marriott July 2003 - June 2007
Skills
Writing, Technical Writing, Copywriting, Photography, Photojournalism, Photoshop, Event Photography, Creative Writing, Exceptional People..., Interviews, Travel, Ghostwriting, Editing, Composition, Inspiring People, Leadership, Team Leadership, Works well with a team, Public Speaking
Education
Wayne State University 2011 — 2014
Bachelor of Arts (B.A.), Journalism
Oakland Community College 2010 — 2011
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities
Ridgeway Nursing & Rehab June 2014 - January 2015
Super Interns July 2013 - June 2014
Entrinsico October 2013 - April 2014
Fairfield Inn & Suites by Marriott June 2013 - September 2013
Super Interns May 2012 - September 2012
Skills
Financial Reporting, Accounting, Accounts Payable, QuickBooks, Payroll, Bookkeeping, Accounts Receivable, Microsoft Office, Time Management, Human Resources, Recruiting, Telephone Interviewing, Customer Service, Quarterly Taxes, Tax Law, Year-end Close, Year End Accounts, Invoicing, Teamwork, Transcription
Education
Morehead State University 2010 — 2014
Accounting
Maysville Community and Technical College
The Duvall Tavern January 2014 - Present
Crowbar & Grill July 2013 - December 2013
University of Wyoming January 2010 - November 2013
Footers Catering September 2012 - May 2013
Vee Bar Guest Ranch June 2012 - August 2012
Fairfield Inn & Suites by Marriott August 2009 - December 2009
Springhill Suites by Marriott June 2009 - August 2009
Laramie County Community College August 2008 - May 2009
Associated Students of Laramie County Community College August 2008 - May 2009
The Daily Grind January 2008 - May 2009
Skills
Cross-functional Team..., Customer Service..., Polycom Video..., Computer Network..., Video Production, Audio Recording, Music Production, Desktop Publishing, Public Speaking, Robert's Rules of Order, Cash Register, Barista Training, Heavy Equipment..., Ground Transportation, Microsoft Office, FOSSE, AutoCAD, Typing, Acting, Knife Skills, Cooking, Food Preparation, Food Safety, Recording, Troubleshooting, Customer Service, Networking
Education
University of Wyoming 2009 — 2011
Theatre, International Studies
Laramie County Community College 2006 — 2009
Associate of Fine Arts, General Studies
Jes Motta Design, LLC November 2010 - Present
Out the Window Advertising September 2012 - October 2013
Fairfield Inn & Suites by Marriott June 2012 - September 2012
VisualDESIGNLab January 2012 - May 2012
GoodApollo Design Studio December 2005 - October 2011
JW Marriott July 2007 - June 2008
I Dream of Ice Cream, LLC March 2005 - July 2007
Skills
Visual Communication, InDesign, Graphic Design, Illustrator, Photoshop, Graphics, Typography, Advertising, Microsoft Word, Microsoft Excel, PowerPoint, Packaging, Photography, Web Design, Adobe Acrobat, Lightroom, Dreamweaver, Outlook, Adobe Creative Suite, Art Direction, Branding & Identity, Corporate Identity, Digital Illustration, Digital Photography, Drawing, Illustration, Image Editing, Layout, Logo Design, Mac, Painting, Posters, Brochures, Vector Illustration, Business Cards, Creative Direction, After Effects, Auto CAD, PMS Property Management..., Communication, Organizational...
Education
Northern Arizona University 2009 — 2012
BFA, Visual Communication, Emphasis in Graphic Design and Computer Imaging
Hilton Worldwide June 2015 - August 2015
Penn State ABS Marketing Office January 2015 - May 2015
The Bryce Jordan Center August 2014 - December 2014
Fairfield Inn & Suites by Marriott June 2014 - August 2014
The St. Regis March 2014 - March 2014
Skills
Microsoft Office, Customer Service, Microsoft Excel, PowerPoint, Microsoft Word, Social Media, Event Planning, Leadership, Time Management
Education
Penn State University 2012 — 2015
Bachelor of Science (B.S.), Hospitality Administration/Management
Fairfield Inn & Suites by Marriott May 2015 - Present
Holiday Inn September 2014 - May 2015
The Somerset Hills Hotel & Tap Room Lounge March 2014 - September 2014
The Somerset Hills Hotel & Tap Room Lounge June 2013 - March 2014
Four Points by Sheraton Midtown Times Square May 2013 - June 2013
Hampton Inn May 2010 - May 2013
Fairleigh Dickinson University January 2011 - June 2011
Victoria's Secret March 2009 - May 2010
Skills
Hotels, OnQ, Hospitality Management, Front Office, Hospitality, Microsoft Excel, Microsoft Word, Customer Service, Micros, Management, Event Planning, PowerPoint, Microsoft Office, Sales, Microsoft Publisher, CRM, Spanish-speaking, OnQ R&I, Light Speed Galaxy, WebRezPro, Revenue Management, STR Global
Education
Fairleigh Dickinson University-College at Florham 2014 — 2016
Master's Degree, Hospitality Administration/Management
Fairleigh Dickinson University-College at Florham 2010 — 2011
B. S. Hotel and Restaurant Management, Hospitality Administration/Management
Middlesex County College 2008 — 2010
Hotel and Restaurant Management, Hospitality Administration/Management
SpringHill Suites by Marriott February 2014 - Present
Courtyard by Marriott June 2015 - July 2015
Fairfield Inn & Suites by Marriott December 2014 - February 2015
SpringHill Suites by Marriott August 2013 - January 2014
Holiday Inn Express- Altoona, PA September 2011 - August 2013
Penn Stater Hotel April 2010 - September 2011
Aqua Quick Snap LLC March 2007 - August 2008
Andrew Moore's Stone Bar Inn August 2004 - March 2007
Skills
Hospitality, Hospitality Management, Hotels, Micros, Hotel Management, Food & Beverage, Hospitality Industry, Property Management..., Restaurants, Customer Service, Microsoft Office, Event Planning, Microsoft Excel, Microsoft Word, PowerPoint, Recruiting, Front Office, Human Resources, Restaurant Management, Catering, ServSafe, Menu Development, Food Service, Rooms Division, Meeting Planning, Payroll, Customer Satisfaction, Guest Service Management, Lodging, Concierge Services, Hotel Booking, Hotel Administration, Reservation, Fine Dining, Accounting, Revenue Analysis, Time Management, Management, Teamwork, Banquets, Sales, Inventory Management, Telephone Skills, Resorts, Training
Education
Penn State University 2007 — 2011
Bachelor of Science (B.S.), Hotel, Restaurant and Institutional Management
Stroudsburg Area School District 1995 — 2007
GED, Business/Accounting
J. Alexander's Restaurants November 2014 - Present
J. Alexander's Restaurants August 2014 - November 2014
Local Whiskey May 2014 - August 2014
The Phyrst December 2012 - August 2014
W Hotels March 2014 - March 2014
Whiskers Lounge September 2011 - September 2013
Fairfield Inn & Suites by Marriott May 2013 - August 2013
Marriott International May 2012 - August 2012
Abercrombie & Fitch July 2009 - January 2012
Nittany Gymnastics Academy January 2005 - June 2011
Skills
Microsoft Excel, Customer Service, PowerPoint, Microsoft Office, Social Media, Facebook, Microsoft Word, Access, Food & Beverage, Time Management, Food Service, Outlook, Event Management, Cashiering, Teamwork, Hospitality, ServSafe, Data Entry, Team Building, RAMP Certified, SWOT analysis, Management, Catering
Education
Penn State University 2009 — 2014
Bachelor of Science (B.S.), Hotel, Restaurant, and Institutional Management
School Administrative Unit 29 Keene School District August 2014 - Present
Fairfield Inn & Suites by Marriott April 2015 - Present
School Administrative Unit 29 Keene School District October 2014 - Present
Touch Studios May 2012 - August 2012
Susco Solutions May 2012 - August 2012
Skills
Sales, Event Planning, Facebook, Social Media Marketing, Social Media, Marketing, Public Relations, Microsoft Office, Marketing Strategy, Google Analytics, Press Releases, Online Advertising, Online Marketing, Brand Management, SEO, Brand Development, Event Management
Education
Loyola University New Orleans 2009 — 2013
Bachelor of Arts (B.A.), Political Science
Fairfield Inn & Suites by Marriott February 2015 - Present
Bob Ferrando Ford/Lincoln World March 2014 - February 2015
Innovative Services August 2009 - March 2014
Innovative Services June 2009 - March 2014
Verizon Wireless August 2006 - April 2009
Skills
Sales Management, Sales Operations, Account Management, Sales, New Business Development, Customer Service, Strategic Planning, Marketing, Cold Calling, Team Building, Inventory Management, Marketing Strategy, Budgets, Event Planning, Customer Satisfaction, Negotiation, Forecasting, Market Planning, Leadership, Business Development, Social Media Marketing, Marketing Communications, Microsoft Office, Advertising, Direct Sales, B2B, Training, Retail
Education
Mercyhurst University
Associates, Business Administration
Forever Communications, Jackson TN April 2015 - Present
Fairfield Inn & Suites by Marriott September 2014 - March 2015
Cumulus Broadcasting September 2008 - March 2014
CBS Radio WOMC October 2003 - August 2007
CBS Radio 99.5 WYCD 2001 - 2005
WZEE Madison, WI 1995 - 1997
WTIC-FM 1991 - 1994
WLUM-FM 1988 - 1991
Skills
Radio, Broadcast, Editing, Commercials, Promotions, Television, Adobe Audition, Radio Producing, AudioVault, Facebook, Radio Broadcasting, Radio Host, Radio Programming, Voice Over, Radio Promotions, Voice Acting, Audio Editing, Music, Music Scheduling, Emcee, RCS Selector, ENCO, News Writing, Copywriting, Broadcast Journalism, Recording, Podcasting, Entertainment, VoxPro, Publicity, Producing, On-air Announcing, Audio Post Production, Sound, Voiceovers, Media Production, Broadcast Television, Music Programming, Audio Engineering, NexGen, Mass Production, Pro Tools, Radio Production, Social Media
Education
Manchester Community College 1994 — 1994
None, Paralegal
Fairfield Inn & Suites by Marriott July 2015 - Present
Hampton Inn & Suites and Comfort Suites South Austin/Buda March 2014 - July 2015
Comfort Suites November 2013 - March 2014
LeGrand Center January 2013 - June 2013
Richmond Hill City Center February 2010 - December 2012
LaQuinta Inn and Suites September 2008 - January 2010
US Army Morale, Welfare and Recreation May 2007 - June 2008
Skills
Hospitality Industry, Catering, Hospitality Management, Hospitality, Tourism, Resorts, Hotels, Menu Development, Events, Hotel Management, Meeting Planning
Education
Purdue University 1998 — 2000
Bachelor of Science, Hospitality and Tourism Management
Cabela's June 2015 - Present
P&G Prestige Company, INC. October 2012 - Present
Toys R Us June 2014 - June 2015
Fairfield Inn & Suites by Marriott April 2013 - June 2014
Melink Corporation June 2011 - September 2012
Fastenal August 2010 - June 2011
Macy's Central October 2005 - August 2010
Ingredient Masters March 2009 - August 2009
Cinfab, Inc. October 2001 - March 2003
Praxair Trailigaz-Ozone August 2000 - August 2001
Skills
Customer Service, SAP, AutoCAD, Design for Manufacturing, Lean Manufacturing, Microsoft Excel, Microsoft Word, Construction Drawings, HVAC, Microsoft Office, Team Building, Budgets, Management, Training
Education
Purdue University 2002 — 2003
CERTIFICATE
AS - Southern Ohio College 1987 — 1988
Associates Degree
Pathways: A Woman's Way Home April 2014 - Present
Fairfield Inn & Suites by Marriott November 2011 - January 2012
The TJX Companies, Inc. January 2009 - October 2011
Education
Lawson State Community College-Birmingham Campus
Miles College
Enterprise for a Sustainable World September 2015 - Present
PepsiCo, Latin America Beverages Division December 2014 - August 2015
University of Vermont July 2014 - August 2015
Fairfield Inn & Suites by Marriott April 2009 - August 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English
Education
University of Vermont 2014 — 2015
Business Administration and Management, General, Sustainable Entrepreneurship MBA Candidate
University of Vermont 2011 — 2013
Bachelor's Degree, Economics
Pontificia Universidad Católica del Perú 2003 — 2009
Architecture
Delta Dental of Massachusetts March 2015 - Present
Delta Dental Of Massachusetts October 2012 - March 2015
Crowne Plaza December 2010 - July 2012
Fairfield Inn & Suites by Marriott September 2009 - March 2010
Bella Sera Bridal May 2009 - August 2009
Residence Inn August 2008 - August 2009
Skills
Close Attention to..., Time Management, Adaptability, Ability to Prioritize, Maintaining A Positive..., Creative Thinking, Excellent Communicator, Event Planning, Hotels, Hospitality, Front Office, Sales, Customer Service, Team-oriented, People Skills, Teamwork, Phone Etiquette, Communication, Event Management, Insurance, Training, Customer Satisfaction, Marketing, Microsoft Office
Education
Newburyport High 2008 — 2012
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
University of Massachusetts, Amherst 2006 — 2009
Bachelor of Applied Science (BASc), Hospitality and Tourism Management
Northern Essex Community College 2002 — 2005
Associate's degree, Hospitality and Tourism Management
Fairfield Inn & Suites by Marriott October 2013 - Present
Centerplate June 2013 - September 2013
Niagara University January 2010 - May 2013
Comfot Suites Hotel June 2012 - August 2012
The Walt Disney Company January 2012 - May 2012
Skills
Cpr Certified, ServSafe, Microsoft Applications, Hospitality Management
Education
Niagara University 2009 — 2013
Hotel and Restaurant Management
Fairfield Inn & Suites by Marriott June 2015 - Present
SC Vocational Rehabilitation Dept January 2014 - Present
Bryan Psychiatric Hospital January 2011 - March 2011
Home Depot May 2008 - December 2010
Tony's Childcare August 2003 - October 2004
Skills
Group Therapy, Mental Health, Therapists, Child Development, Sales, Childcare, Psychology, Customer Service, Inpatient, Hospitals, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Public Speaking, Leadership, Coaching, Crisis Intervention, Case Management, Team Building, Research, Social Services, Mental Health Counseling
Education
South University 2011 — 2014
Master's degree, Counseling Psychology
South Carolina State University 2008 — 2010
BS, Psychology
Midlands Technical College 2006 — 2008
Associate of Arts (A.A.), General Studies, 3.1
Pearson North America October 2008 - Present
Fairfield Inn & Suites by Marriott January 2008 - August 2008
Holiday Inn Express June 2002 - January 2008
Skills
Management, Event Management, Customer Service, Sales, Hospitality, Social Media, Training, Leadership, Public Speaking, Catering
Education
Kirkwood Community College
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Preferred Medical Products April 2011 - Present
Residence Inn Atlanta September 1999 - August 2000
Fairfield Inn & Suites by Marriott August 1999 - September 1999
Residence Inn by Marriott May 1997 - August 1999
Skills
Sales Healthcare, Sales Operations, Account Management, Selling, New Business Development, Sales Process, Product Launch, Market Development, Medical Devices, Sales Management, Management, Customer Satisfaction, Customer Service, Cold Calling, Direct Sales, Sales Presentations, Trade Shows, Key Account Management, Product Development, Capital Equipment
Education
Pellissippi State Community College 1992 — 1995
Medical/Clinical Assistant
Farragut High School 1987 — 1991
General High School Diploma
ConocoPhillips April 2012 - Present
ConocoPhillips January 2012 - April 2012
Copper Bar/Inn November 2009 - September 2010
Pappasito’s Restaurant and Cantina August 2006 - September 2008
Fairfield Inn & Suites by Marriott February 2005 - August 2006
Skills
Training, Energy, SharePoint, Outlook, Project Management, Microsoft Excel, Microsoft Office, Recruiting, Corporate Recruiting, Sourcing, Following Up, Metrics, Project Coordination, Customer Satisfaction, New Hire Processes, Travel Management, Coordination, Phone Screening, Interview Preparation, Targeted Selection..., Meeting Scheduling, OneNote, Highly detail oriented, Team Building, Social Media, Social Networking, Human Resources, Talent Acquisition, Teamwork, Software Documentation, Process Scheduler, Onboarding, Management, Customer Service, Interviews, Hiring, Petroleum
Education
Oklahoma Wesleyan University 2012 — 2014
Bachelor of Business Administration (B.B.A.) - In Progress, Human Resources Management/Personnel Administration, General
Bartlesville High School 2003 — 2004
Diploma, General
Hyatt Place April 2015 - Present
Sonesta ES Hotels December 2012 - March 2015
Tuttle Crossing Mall October 2012 - December 2012
Concord Hospitality Enterprises February 2010 - October 2012
Fairfield Inn & Suites by Marriott 2008 - 2008
Skills
Hospitality Industry, Hospitality, Hotels, Hospitality Management, Hotel Management, Catering, Front Office, Property Management..., Rooms Division, Yield Management, Customer Satisfaction, Sales, Facilities Management, Food & Beverage, Revenue Analysis, Pre-opening, Micros, Tourism, OnQ, Employee Training, Restaurants, Opening Hotels, Budgets
Education
Mount Vernon Nazarene University 2001 — 2006
Bachelor's degree, Business Administration and Management, General
Rae Woodman Elementary Mrs. Fast Third Grade Class
Seton Hall University December 2014 - Present
Fairfield Inn & Suites by Marriott June 2014 - Present
Roselle Borough Public Schools September 2013 - Present
Stevens Institute of Technology October 2013 - October 2013
Union County College September 2012 - September 2013
The Jander Group May 2012 - August 2012
University of Central Florida November 2011 - August 2012
Victoria's Secret November 2010 - August 2012
Lighthouse Central Florida March 2012 - April 2012
University of Central Florida July 2011 - February 2012
Skills
Bi-Lingual..., CPR/AED Certified, Security License D, 40-Hour Early Childhood..., Leadership, Customer Service, Microsoft Word, Microsoft Office, Microsoft Excel, Event Planning, Facebook, PowerPoint, Data Entry, Sales, Public Speaking, Social Networking, Social Media, Research, Outlook, Marketing, Teamwork, Social Media Marketing
Education
Montclair State University 2013 — 2015
Master's degree, Counseling ( Focus: Student Affairs)
University of Central Florida 2009 — 2012
Psychology, Education, 3.2
Valencia Community College 2008 — 2009
Associate of Arts (A.A.), General
Christian Community Action - Lewisville April 2014 - Present
Rosewood Hotels & Resorts 2013 - 2014
Embassy Suites September 2011 - November 2012
Lodging One Hospitality March 2011 - September 2011
Viamedia September 2010 - March 2011
DMC Hospitality July 2009 - August 2010
DMC Hospitality June 2009 - September 2009
Fairfield Inn & Suites by Marriott June 2008 - June 2009
Image Hospitality April 2004 - May 2008
Skills
General Management, Assistant General..., Director of Sales, Food and Beverage..., Operations Management, Food, Hospitality Management, Budgets, Customer Satisfaction, Food & Beverage, Catering, Restaurants, Management, Hotel Management, Hospitality, Resorts, Customer Service
Education
Le Cordon Bleu College of Culinary Arts-Dallas 2013 — 2014
Bachelor of Arts (B.A.), Culinary Arts
Cornell University 2013 — 2013
Revenue Management Certification, Hospitality Administration/Management
Hill County Community College 1992 — 1993
General Studies, General Studies
Fairfield Inn & Suites by Marriott April 2015 - Present
Austin City Photo Booth December 2013 - Present
Austin Heart October 2013 - 2015
Westin Austin at the Domain September 2012 - October 2013
L'Auberge de Sedona, Amara Hotel, Orchards Inn November 2011 - May 2012
The Radisson Woodlands Hotel May 2011 - September 2011
The Little America Hotel October 2010 - May 2011
Sweet Caesar's Italian Deli May 2009 - August 2010
Yavapai County Government March 2006 - July 2008
Watters Garden Center Inc. January 2004 - May 2005
Skills
Hospitality, Hotels, Front Office, Budgets, Banquets, Hotel Management, Customer Service, Hospitality Management, Food & Beverage, Hospitality Industry, Restaurants, Tourism, Resorts, Rooms Division, Pre-opening, Property Management..., Micros, Revenue Analysis, Retail, Catering, MICROS
Education
A New Beginning School of Massage 2015 — 2015
Certified Massage Therapist, Massage Therapy/Therapeutic Massage
Northern Arizona University 2008 — 2012
Bachelor of Science (BS), International Hospitality Management
Northern Arizona University
Comfort Inn August 2014 - Present
NexxLinx January 2015 - March 2015
Pioneer Plastics, Inc June 2012 - August 2014
Five Guys Burgers and Fries January 2013 - October 2013
Fairfield Inn & Suites by Marriott April 2013 - July 2013
GameStop March 2011 - June 2012
ACS Healthcare Provider Solutions June 2009 - August 2010
Skills
Event Planning, Marketing Communications, Customer Service, Public Speaking, Social Networking, Sales, Social Media, Graphic Design, Teamwork, Networking, PowerPoint, Social Media Marketing, Time Management, Songwriting, Public Relations, Customer Experience, Marketing, Hospitality, Music Production, Song Production, Cashiering, Microsoft Word, Musicians, composing music, Adobe Design Programs, Inbound Marketing, Data Entry, Factory, Custodial Services, Carpentry, Training, Product Marketing, Direct Sales, Telephone Skills, Dreamweaver, Creative Writing, Creativity, Creative Problem Solving
Education
New England School of Communications 2010 — 2014
bachelor's degree in communications, Communication and Media Studies, Junior
Brunswick high school 2005 — 2009
Hilton Worldwide August 2015 - Present
Residence Inn by Marriott May 2014 - July 2015
Fairfield Inn & Suites by Marriott March 2010 - March 2014
Fairfield Inn & Suites by Marriott November 2008 - March 2010
Residence Inn by Marriott 2006 - 2008
Skills
Hotel Management, Hospitality Management, Hospitality Industry, Yield Management, Revenue Analysis, Front Office, Resorts, Rooms Division, Hospitality, Hotels, Property Management..., Cost-savings, Pre-opening, Tourism, Food & Beverage, Sales, Consulting, Internal Audit, Direct Sales
Education
Rutgers, The State University of New Jersey-Newark 2012 — 2015
Bachelor's degree, Business, Management, Marketing, and Related Support Services, 3.76
Middlesex County College 2010 — 2013
Associate's degree, Business Administration and Management, General, 3.76
Communication Resources May 2014 - Present
Fairfield Inn & Suites by Marriott January 2014 - May 2014
Edisto Pavilion February 2012 - October 2013
Wyndham Vacation Ownership March 2013 - July 2013
Presbyterian College August 2011 - May 2012
Dockside Restaurant May 2008 - August 2011
Girl Scout Camp Low Country June 2008 - August 2010
Skills
PowerPoint, Microsoft Word, Microsoft Excel, QuickBooks, Accounting, Critical Thinking, Outlook, Customer Service, Invoicing, Microsoft Office, Hospitality, Higher Education, Nonprofits, FOSSE, Social Media, Teamwork, ALOHA POS, Marketing
Education
University of South Carolina-Beaufort 2012 — 2014
Bachelor's Degree, Accounting, 3.737
Presbyterian College 2010 — 2012
Applied Mathematics, 3.556
Colleton County High School 2007 — 2010
Honors High School Diploma
Fairfield Inn & Suites by Marriott April 2014 - Present
Pro Home Maintenance (self-employed) March 2011 - March 2014
Ocean Lodge November 2004 - October 2010
Sandtrap Inn August 1993 - November 2004
Skills
Facilities Management, Maintenance Management, Preventive Maintenance, Continuous Improvement, Building Maintenance, Supervisory Skills, Maintenance & Repair, Budgets, Customer Service, Hospitality, Hospitality Management
Education
Portland Community College 1987 — 1990
Associate's degree
Montage Hotels & Resorts May 2014 - Present
Reaction Management, Inc. September 2013 - May 2014
ARAMARK May 2013 - August 2013
Fairfield Inn & Suites by Marriott May 2012 - May 2013
Skills
Hotel Management, Hotels, Hospitality Management, Hospitality Industry, Event Planning, Front Office, Meeting Planning
Education
Northern Arizona University 2010 — 2014
Bachelor of Science (BS), Hotel, Motel, and Restaurant Management
Xavier College Preparatory 2006 — 2010
College Station Properties June 2015 - Present
SMW Engineering Group, Inc. August 2013 - May 2015
Monteagle Assembly April 2010 - August 2013
Inn at Jackson Hole 2012 - April 2013
Cowboy Coffee July 2012 - December 2012
Holiday Inn Express 2011 - 2012
Fairfield Inn & Suites by Marriott 2009 - 2010
Best Western International May 2009 - August 2009
SMW Engineering Group, Inc. March 2008 - December 2008
Best Western International January 2008 - March 2008
Skills
Management, Nonprofits, Hotels, Microsoft Office, Microsoft Excel, Sales, Customer Satisfaction, Time Management, Social Media, Process Scheduler, Budgets, Marketing, Public Speaking, Social Networking, Team Building, Outlook, Program Management, Event Management, Hospitality, Customer Service
Education
Middle Tennessee State University 2009 — 2012
B.A, History
MediaKids, LLC. May 2014 - February 2015
MidFirst Bank October 2012 - March 2014
Fairfield Inn & Suites by Marriott August 2012 - November 2012
Northeastern State University September 2011 - May 2012
Northeastern State University June 2011 - August 2011
Country Inn & Suites-Carlson Hotels October 2007 - July 2009
Kansas City Chiefs June 2002 - July 2007
Skills
Microsoft Excel, Customer Service, Loans, Mortgage Lending, Problem Solving, Research, Auditing, Loan Servicing, Leadership
Education
Northeastern State University 2009 — 2012
Bachelor of Science in Business Administration, International Business
Oracle September 2014 - Present
Fairfield Inn & Suites by Marriott October 2013 - September 2014
Sunburst Hospitality January 2013 - October 2013
Sunburst Hospitality October 2011 - December 2012
Center for Population Economics January 2010 - August 2011
Elegant Design Concepts January 2011 - May 2011
DB Consulting Group, Inc. 2007 - 2009
Skills
Marketing Strategy, Social Media, Email Marketing, Press Releases, Hospitality, Event Management, Public Relations, Social Media Marketing, Search Engine..., Manage Client..., Market Research, Microsoft Office, Sales Promotion, InDesign, Sales Prospecting, Photoshop, Media Relations, Event Planning, Marketing, Hotels, Tourism, Trade Shows, Customer Service, Brand Management, Management, Sales, Online Marketing, Business Development, Account Management, Strategic Planning
Education
University of Maryland College Park 2009 — 2011
Bachelor's Degree, Communication
University of California, Los Angeles 2014 — 2015
Certificate, Marketing
Penn State University 2007 — 2008
Fairfield Inn & Suites by Marriott September 2015 - Present
Vista Host Hotels, INC July 2014 - Present
Best Western Carriage House Inn and Suites March 2011 - July 2014
The Star Center February 2003 - October 2009
Mid-America Apartment Communities January 2001 - February 2003
Skills
JD Edwards, Microsoft Office, Community Outreach, Team Building, Budgets, Customer Service, Property Management, Event Planning, Microsoft Excel, Process Improvement, Strategic Planning, Television, Public Speaking, PowerPoint, Training, Time Management, Nonprofits, Volunteer Management, Outlook, Microsoft Word, Program Management, Inventory Management, Research, Management, Government, Healthcare, Fundraising, Social Media
Education
Union University 2009 — 2010
Healthcare Management
Lane College 2007 — 2008
Sociology
The Best Western Clock Tower Resort & Conference Center April 2008 - April 2011
Courtyard by Marriott January 2003 - April 2008
Sage Hospitality Resources Best Western Clock Tower 2008 - 2008
Courtyard by Marriott January 2001 - January 2003
Fairfield Inn & Suites by Marriott January 1996 - January 2001
Fairfield Inn & Suites by Marriott January 1991 - January 1996
Fairfield Inn By Marriott January 1990 - January 1991
Wendy's International January 1984 - January 1991
Skills
Hotels, Guest Satisfaction, Resorts, Restaurants, Budgeting, Microsoft Office, Hospitality Management, Hospitality Industry, Hospitality, Hiring, Hotel Management, Guest Service, Pre-opening, Front Office, Revenue Management, Customer Service, Employee Relations, Customer Relations, Team Building, Forecasting, Operations Management, Supervisory Skills, Coaching, Outlook, Sales Management, Word, Problem Solving, Purchasing, Excel, Scheduling, Inventory Management, Recruiting, Budgets, Food & Beverage, Customer Satisfaction, Property Management..., Catering, Event Planning, Event Management, Process Scheduler, Revenue Analysis, OnQ, Rooms Division, Human Resources, Sales, Management, Yield Management, Payroll, Micros, Lodging
Education
Associated Travel School
Kent State University
Reviewing New Hospitality Opportunities January 2010 - Present
La Quinta Inns & Suites February 2012 - August 2013
Fairfield Inn & Suites by Marriott September 2010 - December 2011
Stafford Hospitality January 2006 - January 2010
Park Management Group June 2004 - September 2006
Courtyard by Marriott May 2004 - September 2004
SYNCOR ENTERTAINMENT January 1997 - June 2004
JOHN Q. HAMMONS, INC January 2000 - August 2002
Skills
Business Development, New Business Development, Solution Implementation, Brand Implementation, Strategic Planning, Timely Decision Making, Customer Retention, Customer Service, Customer Satisfaction, Customer Oriented, Long-term Customer..., Team Building, Team Leadership, Team Management, Whole House Renovations, Marketing, Marketing Strategy, Expense Management, Revenue Analysis, Full P&L Responsibility, Guest Service Management, Creative Problem Solving, EBITDA Growth, Market Share Analysis, STAR, Management, Hotels, Renovation, Hotel Management
Education
Missouri State University 2000 — 2004
Bacholrs, Hospitality and Restaurant Administration
Perot Museum of Nature and Science May 2015 - Present
Fairfield Inn & Suites by Marriott May 2014 - January 2015
Pick-n-Pull, a division of Schnitzer Steel Industries October 2011 - May 2014
JCPenney October 2009 - July 2012
Education
Ogle School Hair Skin Nails-Dallas 2009 — 2010
W.T. White High School 2006 — 2009
Fairfield Inn & Suites by Marriott March 2015 - Present
Choice Hotels International December 2014 - March 2015
Fairfield Inn & Suites by Marriott October 2012 - December 2014
Skills
Catering, Customer Service, FOSSE, Food, Front Office, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, MICROS
Education
Nassau Community College 2007 — 2009
Associate of Arts and Sciences (A.A.S.), Hospitality Administration/Management
Inn at Cherry Creek June 2015 - Present
Staybridge Suites® Hotels April 2014 - April 2015
Residence Inn by Marriott January 2013 - April 2014
Fairfield Inn & Suites by Marriott November 2007 - January 2013
Skills
Hospitality Management, Hotels, Hospitality, Hospitality Industry, Hotel Management, Front Office, Food & Beverage, Rooms Division, Resorts, Pre-opening
Education
Metropolitan State University of Denver 2011 — 2015
Hospitality, Tourism, and Events, Hotel Management
Fairfield Inn & Suites by Marriott June 2015 - Present
Holiday Inn Morgantown April 2015 - June 2015
The Abraham Lincoln Hotel January 2014 - September 2014
Property Management, Inc. September 2012 - November 2013
Bel Air Townhomes 2012 - 2012
Skills
Property Management, Apartments, Customer Service, Yardi, Leases, Real Estate, Team Building, Tenant Retention, Rentals, Sales, Rent Collection, Budgets, Management, Landlord Tenant Disputes, Affordable Housing, Property, Event Management, Contract Negotiation, Event Planning, Marketing, Strategic Planning, Tenant, Resident Retention, Leasing, Wedding Coordinating, Corporate Events, hotel sales, Catering Sales, STS, Salesforce.com, Opera, Sales Management, New Business Development, Marketing Strategy, Leadership, Social Networking, Negotiation, Hotel Contract..., Hospitality Industry, Hotels
Education
The Reading Hospital School of Health Sciences 2014 — 2015
Associate of Science (AS), Registered Nursing/Registered Nurse
Reading High School 1994 — 1998
Kutztown University of Pennsylvania
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Freelance June 2015 - Present
Lee Moor Children's Home September 2014 - February 2015
Chili's January 2013 - September 2014
Fairfield Inn & Suites by Marriott August 2008 - January 2012
Walmart July 2006 - April 2010
Glendale Union High School District October 2005 - May 2007
Skills
Corporate Events, Organization, Food & Beverage, Hospitality, Food Safety, Customer Service, Event Planning, Time Management, Multi-Tasking, People Skills, Communication, Creativity, Resourcefulness, Determination, Fast Math, Budgeting, finance, Event coordination, Event Management, Social Events, Thinking through in..., Gathering /analzing/..., Adapting writing style..., Listening Carefully, Helping others to..., Body Language, Keeping calm in the..., Having alternative..., Stress Management, Easily Adaptable, Tact and Diplomacy, Choosing Venue, Invitations, Social Media, Marketing, Baby showers, Weddings, Wedding Planning, Wedding Coordinating, Detail Oriented and Big..., Sympathy, Decor, Business Strategy, Goal Oriented, Completing work to a..., Punctual, Responsible, Ambition, Persistence, Emotional Intelligence
Education
Northern Arizona University 2007 — 2011
Bachelor’s Degree, Hotel and Restaurant Management
Independence High School 2003 — 2007
High School
Fairfield Inn & Suites by Marriott August 2015 - Present
Holiday Inn May 2014 - August 2015
Hyatt Place January 2010 - May 2014
Koi Spa April 2012 - August 2012
Galaxy Towers August 2008 - August 2010
Skills
Hospitality, Customer Service, Hospitality Industry, Figure Drawing, Microsoft Word, Oil Painting, Acrylic Painting, Ceramic Sculpture, Problem Solving, Arts, Counseling Psychology, Microsoft Office, Microsoft Excel, Citrix, Reserve, MSI, Psychology, Opera, Delphi
Education
New Jersey City University 2009 — 2015
Bachelor's degree, Art Therapy/Therapist
Polo Golf & Country Club May 2015 - Present
Humphreys & Partners Architects November 2014 - March 2015
Franklin American Mortgage Company September 2014 - November 2014
J103 PARTNER'S FOR CHRISTIAN MEDIA - WBDX, WLLJ May 2014 - June 2014
The Charming Teacup January 2012 - August 2013
Fairfield Inn & Suites by Marriott August 2011 - January 2012
Lee Clarion August 2010 - December 2010
Skills
Coaching, Outlook, Customer Service, Interviews, Public Relations, AP Style Writing, Public Speaking, Presentations, Press Releases, Advertising, Management, Social Networking, Social Media, Editing, AP Style, Event Planning, PowerPoint, Microsoft Office
Education
Lee University 2009 — 2014
Bachelor of Arts (B.A.), Public Relations
ANN INC. November 2013 - Present
Fairfield Inn & Suites by Marriott April 2012 - Present
Burlington Coat Factory November 2010 - October 2012
Fitness 19 September 2009 - July 2011
Skills
Front Office, Hospitality, Hotels, Hospitality Management, Hospitality Industry, Property Management..., Rooms Division, Food & Beverage, Tourism, Customer Satisfaction, Hotel Booking, Customer Service, Guest Service Management, Meeting Planning, Time Management, Event Planning
Education
Rutgers University-New Brunswick 2014 — 2016
Communication, General
Middlesex County College 2010 — 2013
Associate of Arts (A.A.), Business/Corporate Communications
Fairfield Inn & Suites by Marriott June 2015 - August 2015
Poplar Springs Hospital January 2015 - August 2015
State Farm September 2014 - April 2015
Omni Hotels & Resorts March 2014 - February 2015
Victoria's Secret May 2013 - August 2013
Skills
Customer Service, Work Under Minimal..., Time Management, Leadership, Microsoft Office, Sales, Multi Tasking, Computer Proficiency, Interpersonal..., Cashiering, Customer Satisfaction, Credit, Customer Experience, Communication, Customer Relations, Project Management, Supervisory Management, Records Management, Health,Safety and..., Stress Tolerance, Public Speaking, Microsoft Excel, Microsoft Word, Social Networking, Event Planning, Training
Education
Virginia State University 2012 — 2015
Bachelor of Science (B.S.), Business Administration and Management, General
Newbury College 2011 — 2012
Business Administration and Management, General
Quest Diagnostics Healthcare IT Solutions (formerly MedPlus) June 2015 - Present
Sears Holdings Corporation April 2013 - September 2013
Advance America October 2010 - September 2011
Fairfield Inn & Suites by Marriott September 2008 - July 2010
Mervyns August 2007 - August 2008
Education
MTI College 2014 — 2015
Phlebotomy, Medical Assistant with Phlebotomy
FAIRFIELD INN & SUITES BY MARRIOTT July 2012 - Present
Enterprise Rent-A-Car November 2007 - July 2012
Skills
Hospitality, Hospitality Management, Hotels, Hospitality Industry, Hotel Management, Front Office, Customer Satisfaction, Yield Management, Sales, Tourism, Food & Beverage, Meeting Planning, Sales Management, Event Management, Marketing, Customer Service, Team Building, Leadership, Public Relations, Marketing Strategy
Education
Mississippi State University 2004 — 2007
Bachelor of Business Administration (BBA), Marketing
Adams Place Healthcare Center September 2014 - Present
Fairfield Inn & Suites by Marriott April 2014 - Present
Best Buy Mobile October 2013 - April 2014
Gymboree Retail Stores, Inc. August 2012 - June 2013
Walmart July 2011 - May 2012
Skills
Health Education, Health Promotion, Microsoft Office, Microsoft Word, Nutrition Education, Medical Nutrition..., Public Speaking, Public Health, Dietetics
Education
Middle Tennessee State University 2010 — 2016
Bachelor's degree, Dietetics/Dietitian
Four Seasons Hotels and Resorts June 2015 - Present
Four Seasons Hotels and Resorts June 2014 - June 2015
SpringHill Suites by Marriott May 2012 - March 2014
Renaissance Tuscany Il Ciocco Resort & Spa May 2013 - August 2013
Fairfield Inn & Suites by Marriott March 2011 - May 2012
Education
Penn State University 2010 — 2014
Bachelor's degree, Hotel, Motel, and Restaurant Management
Fairfield Inn & Suites by Marriott February 2015 - Present
Sound Hospitality Management March 2013 - February 2015
JHM Hotels February 2005 - March 2013
Skills
IHG Revenue Manager..., FOSSE, MARSHA, Opera, Holidex, Microsoft Office, Social Media, Accounts Receivable, Revenue Analysis, Forecasting, Budgets, Payroll, Opening Hotels, Pre-opening, Hotel Management, Hospitality Management, Revenue Forecasting, Banquet Operations, Accounting, TIPS Certified, Guest Recovery, Public Relations, New Business Development, Property Management..., Lodging, Micros, Accounts Payable, Guest Service Management, Hotel Administration, Auditing, Restaurant Management, Rooms Division, Menu Development, Tourism, Hospitality Industry, Restaurants, Food, Hotels, Yield Management, Hospitality, Front Office, Resorts, Hotel Booking, Banquets, Catering, Customer Service, Management, Sales, Customer Satisfaction
Education
Miami Dade College 2014 — 2015
Business for the Hospitality Industry, Business, Management, Marketing, and Related Support Services
Technical Career Institute 2006 — 2008
Hospitality Operations and Management, Hospitality Administration/Management
Universidad Nacional Autónoma de México 2003 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Redstone Golf Club January 2015 - Present
RESA Middle School January 2015 - May 2015
St. Luke's Health System February 2014 - December 2014
Aldeen Golf Club June 2009 - September 2013
Fairfield Inn & Suites by Marriott September 2010 - October 2011
Boys & Girls Clubs of America September 2010 - June 2011
Skills
Microsoft Excel, Microsoft Office, Customer Service, Document Management, Microsoft Word, Public Speaking, Research, Negotiation, Scanners, Outlook, Event Planning
Education
Lone Star College
Associate of Arts (A.A.)
Wyndham Vacation Rentals May 2015 - Present
Fairfield Inn & Suites by Marriott May 2014 - August 2014
Skills
Problem Solving, Communication, FOSSE, Hospitality Industry, Hospitality Management, Hotel Management, Leadership, Front Office, Microsoft Office, MICROS, Tourism
Education
Penn State University 2012 — 2016
College of Health & Human Development, Hospitality Administration/Management
Penn State University
Ideal Properties Group October 2014 - Present
Fairfield Inn & Suites by Marriott June 2013 - May 2014
Fairfield Inn & Suites by Marriott January 2013 - June 2013
Fairfield Inn & Suites by Marriott October 2011 - December 2012
Skills
Front Office, Hospitality, Hotels, Hospitality Management, Management, Hospitality Industry, Time Management, Leadership, Customer Service, Property Management..., Hotel Management, Revenue Analysis, Guest Service Management, Hotel Booking, Resorts, Food & Beverage, Tourism, Business Development, Recruitment Advertising, Recruiting, Employee Training, Training & Development, Social Media Advertising, Social Media Marketing, Training Course...
Education
Queens College 2008 — 2013
Bachelor's degree, Sociology
Comfort Suites, Fresno August 2014 - Present
Fairfield Inn & Suites by Marriott May 2014 - August 2014
Pier 1 Imports November 2012 - May 2014
Diamond Resorts International® May 2013 - March 2014
Loews Hotels, Santa Monica Beach Hotel April 2006 - July 2010
Sur La Table April 2003 - November 2006
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Hospitality, PowerPoint, Tourism, Sales, Communication, Event Planning, Teamwork, Time Management
Education
Long Beach City College 2010 — 2012
Diesel Technology for Heavy Equipment/Alternative Fuels Natural Gas Vehicles
Santa Monica College 1999 — 2006
General Education, Animation, Interactive Technology, Video Graphics and Special Effects
Hilton Garden Inn February 2015 - Present
Tailwater Lodge April 2014 - January 2015
Sodexo February 2012 - May 2013
Fairfield Inn & Suites by Marriott June 2010 - December 2011
DSW August 2008 - August 2009
Citi June 2007 - November 2008
Union Sports Annex August 2005 - May 2007
Skills
Art, Research, History, Time Management, Politics, Communication, Photography, Teamwork, Microsoft Office, Media, Public Speaking, Customer Service, Leadership, Event Planning, Microsoft Word, Creative Writing, Employee Training, Team Leadership, PowerPoint, Hospitality, Hotels, Catering, Food, Event Management, Bartending, Office Administration, Microsoft Excel, Social Media, Sales
Education
Syracuse University 2013 — 2014
Post-Graduate Studies, Art History, 3.69
Marquette University 2002 — 2013
Bachelor's Degree, Political Science
Cathay Pacific Airways August 2014 - Present
Fairfield Inn & Suites by Marriott December 2013 - February 2014
Skills
Microsoft Office, Customer Service, Microsoft Word, PowerPoint, Microsoft Excel, Teamwork, Hospitality, Social Media, Event Planning, English, Event Management, Hospitality Management, Time Management, Public Speaking, Food & Beverage, Research, Photoshop, Hotels, Hospitality Industry, Restaurants, Communication Skills, Tourism Management
Education
Laguardia Community College 2012 — 2014
Associate's Degree, Hospitality Administration/Management
Hilton Hotels of Washington, DC May 2014 - Present
Fairfield Inn & Suites by Marriott March 2011 - April 2014
Skills
Front Office, Hotel Management, Hospitality Management, Hotels, Hospitality Industry, Rooms Division, Hospitality, Revenue Analysis, Property Management..., Guest Service Management, Hotel Booking, Tourism
Education
Penn State University
St. Joseph Hill Academy
Creative Lodging Solutions May 2015 - Present
Creative Lodging Solutions/National Sales December 2013 - May 2015
Fairfield Inn & Suites by Marriott July 2010 - December 2013
Toulies en Fleur September 2009 - November 2013
Skills
Customer Satisfaction, Client-focused, Meticulous eye for..., Technological..., Computer-savvy, Organized Multi-tasker, Administrative..., Front Office Support, Office Automation, Highly personable, Financial Transactions, Highly Ambitious, Determined to Succeed, Organizational..., Highly motivated..., Highly Dedicated, English grammar, Written & Verbal..., Leadership, Helping Clients Succeed, Personal Drive, Leadership Initiatives, Business Efficiency, Empathy, Genuine, Hospitality Service, Supervisory Skills, Administrative..., Fast-paced, Management, Event Management
Education
Northern Virginia Community College 2010 — 2011
None, Business, Management, Marketing, and Related Support Services
Radford University 2008 — 2009
None, Information Technology
Woodbridge Senior High School 2004 — 2008
Homewood Suites by Hilton January 2015 - Present
Homewood Suites by Hilton September 2014 - January 2015
Pooch Parlor April 2013 - September 2014
Golden Glow Tanning Salon September 2011 - July 2013
Fairfield Inn & Suites by Marriott January 2012 - October 2012
Fairfield Inn & Suites by Marriott December 2011 - October 2012
Philander's Restaurant June 2008 - July 2009
Skills
SalesPro, OnQ, Microsoft Office, Open Office, FOSSE
Education
Moraine Valley Community College 2013 — 2014
Associate’s Degree, Restaurant/Hotel Management
Purdue University Calumet 2011 — 2013
Hospitality/Tourism Management
Fairfield Inn & Suites by Marriott December 2012 - Present
Sandals Resorts June 2010 - August 2010
The Blue Edition Bookstore January 2010 - June 2010
Skills
Computers, Microsoft Office, Team Leadership, Team Building, Teamwork, Multi Tasking, Communication, Listening to customers, Confidentiality
Education
Morgan State University 2012 — 2015
Bachelor's degree, Human Resources Management and Services
University of the West Indies Sixth Form A Level 2007 — 2009
Law, Psychology, Business Management, Communications
Leon Hess Comprehensive School 2002 — 2007
Boston Scientific December 2014 - Present
Fairfield Inn & Suites by Marriott May 2014 - December 2014
Target April 2013 - July 2014
Education
Minneapolis Business College 2013 — 2014
Diploma, Travel and Hospitality
National Oilwell Varco October 2013 - Present
Fairfield Inn & Suites by Marriott January 2010 - October 2013
Skills
Budgets, Customer Service, Microsoft Excel, Microsoft Office, Outlook, Customer Satisfaction, Microsoft Word, PowerPoint, Teamwork
Education
Lone Star College 2010 — 2015
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Wells Fargo Home Mortgage February 2015 - Present
Fairfield Inn & Suites by Marriott April 2013 - February 2015
Fred loya October 2011 - November 2013
Skills
Microsoft Office, Microsoft Excel, Sales, Insurance, Microsoft Word, Leadership, PowerPoint, Team Building, Customer Service, Call Centers, Marketing
Education
Northwest Vista College 2013 — 2015
Education
Fairfield Inn & Suites by Marriott November 2014 - Present
hillyers mid-city ford January 2012 - October 2014
OMM Option Model and Media January 2009 - 2014
Rasmussen Mercedes Benz September 2007 - July 2008
Skills
Tennis, Computers, Technology, Fashion, People Building, Entertainment, Social Media, Sales, Social Networking
Education
Otis College of Art and Design 1998 — 1998
None, Digital Media and Design, N/A
El Camino College 1995 — 1998
None, Digital Media Design, with a Minor in English
Otis College of Art and Design
Animation
Fairfield Inn & Suites by Marriott March 2014 - Present
Skills
Customer Ser, Microsoft Offi, Cash
Education
Old Dominion University 2011 — 2013
Bachelor of Business Administration (BBA), Accounting and Finance
Old Dominion University 2011 — 2013
Bachelor's Degree, Finance
Larned Correctional Mental Health Facility February 2015 - Present
Corizon Health August 2014 - January 2015
Fairfield Inn & Suites by Marriott April 2013 - May 2014
Sears August 2012 - May 2013
Division of Continuing Education December 2011 - August 2012
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Social Media, HTML, Java, Teamwork, Outlook, Facebook, Data Entry, Cashiering, Time Management, Telephone Skills, Communication, Critical Thinking, Public Speaking, Social Networking
Education
Kansas State University 2011 — 2014
Bachelor's degree, Criminology
Fairfield Inn & Suites by Marriott May 2014 - Present
Self-employed January 2013 - Present
Skills
Audio Engineering, Microsoft Office, Customer Service, Social Media, AV, Microsoft Excel, Management, Public Speaking, Marketing, Event Planning
Education
Long Island University-Brentwood Campus 1994 — 1996
Computer Engineering
Enterprise Telecom July 2014 - Present
Benchmark Resorts & Hotels November 2012 - July 2014
Fairfield Inn & Suites by Marriott February 2012 - November 2012
Best Western International March 2010 - February 2012
Skills
Training, Restaurants, Hotels, Hospitality, Hospitality Industry, Hospitality Management, Front Office, Hotel Management, Resorts, Revenue Analysis, Food & Beverage, Micros, Rooms Division, Property Management..., Pre-opening, Yield Management, Tourism, Hotel Booking, Customer Service, Leadership, Organization, Reservation, Team Building, Time Management
Education
Lone Star College System 2011 — 2013
Bachelor of Fine Arts (BFA) - ongoing, Fine and Studio Arts
Art Institute of Houston - North 2009 — 2011
Fairfield Inn & Suites by Marriott February 2014 - June 2015
Marrakech Hotel- Manhattan July 2011 - November 2014
Fairfield Inn by Marriott- LGA August 2010 - March 2011
Fairfield Inn- Flushing August 2009 - December 2010
Empire Hotel March 2009 - September 2009
Holiday Inn Express November 2008 - March 2009
Holiday Inn LaGuardia June 2007 - November 2008
Skills
Front Office, Guest Service, Hotels, Guest Satisfaction, Hotel Management, Food, Hospitality Management
Education
LaGuardia Community College 2007 — 2009
AAS, Public Relations, Advertising, and Applied Communication
Fairfield Inn & Suites by Marriott July 2014 - Present
CoSentry July 2013 - August 2014
First Hospitality Group April 2013 - June 2014
Marriott International October 2012 - July 2013
Marriott International April 2012 - October 2012
Skills
Customer Service, Management, Sales, Innovation, Communication, Problem Solving, IT Solutions, Strategy, Diversity & Inclusion, Microsoft Office, Ticketing Systems, Multi Tasking, Troubleshooting
Education
Metropolitan Community College 2013 — 2015
Associate's degree, Business, Management, Marketing, and Related Support Services
Lincoln University (MO) 2010 — 2011
GF Management September 2015 - Present
Interstate Hotels & Resorts July 2014 - August 2015
Rim Hospitality July 2013 - July 2014
Fairfield Inn & Suites by Marriott June 2013 - July 2013
Rim Hospitality September 2011 - June 2013
Rim Hospitality January 2010 - September 2011
Skills
Hotels, Sales, Hotel Management, Hospitality, Customer Service, Sales Management, Event Management, Hotel Booking, Food & Beverage, Front Office, Hospitality Management, Hospitality Industry, Lodging, Customer Satisfaction, Public Speaking, Event Planning, Marketing, Property Management..., Tourism, Public Relations, Meeting Planning, Pre-opening, Management
Education
New Mexico State University 2007 — 2011
Bachelor's degree, Hotel, Restaurant, Tourism Management
Fairfield Inn & Suites by Marriott April 2015 - Present
Lot 2029 November 2014 - Present
Courtyard by Marriott May 2013 - October 2014
SpringHill Suites by Marriott March 2014 - August 2014
The Limited June 2013 - May 2014
Dairy Queen April 2009 - August 2012
Skills
Customer Service, Event Planning, Social Media, Communication Skills, Leadership, Microsoft Office, Time Management, Listening to customers, Making Connections, Highly personable, Friendly Personality, Teamwork, Organization, Team Leadership, FOSSE
Education
North Dakota State University 2011 — 2015
Hospitality and Tourism Management
Capital One July 2015 - Present
Providence College October 2014 - Present
Boston Private Bank June 2014 - September 2014
Fairfield Inn & Suites by Marriott May 2012 - September 2013
Skills
Time Management, Public Speaking, Event Planning, Academic Tutoring, Social Networking, PowerPoint, Microsoft Excel, FOSSE, Hospitality Management
Education
Providence College 2011 — 2015
Bachelor's degree, Finance and Management, Senior
Information Control Corporation July 2013 - Present
Allstate September 2012 - March 2013
Allstate May 2012 - August 2012
Fairfield Inn & Suites by Marriott September 2010 - January 2011
Skills
PowerPoint, Microsoft Excel, SQL, Microsoft Word, Project Management, Public Speaking, Microsoft Publisher, Microsoft Access, Microsoft PowerPoint, Microsoft Visual Studio, Informatica, Data Analysis
Education
Otterbein University 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
Kent State University 2010 — 2013
Bachelor of Business Administration (B.B.A.), Computer Information Systems
Fairfield Inn & Suites by Marriott August 2015 - Present
Niagara University September 2013 - Present
ITT Technical Institute December 2014 - July 2015
Niagara University August 2014 - December 2014
Gersh Experience April 2013 - August 2014
Chamber of Commerce June 2011 - March 2013
Best Western March 2011 - March 2013
Rochester Institute of Technology August 2008 - January 2011
Trocaire College January 2002 - January 2007
GF Management 2002 - 2003
Skills
Training & Development, Revenue Management, Hotel Management, Higher Education, Operations Management, Sales Operations, Property Management..., Student Development, Career Advising, Student Services, Classroom Instruction, Revenue Analysis, Student Affairs, Career Counseling, Hospitality Industry, Front Office, Staff Development, Time Management, Hospitality, Hospitality Management, Coaching, Training, Classroom, Event Planning, Leadership, Event Management
Education
State University of New York College at Buffalo 2003 — 2005
MS, Adult Education
Niagara University 1989 — 1993
BS, Travel & Tourism Administration
M & R Hotel Group - Holiday Inn July 2013 - Present
Fairfield Inn & Suites by Marriott March 2012 - July 2013
Magna Hospitality - Holiday Inn Express August 2010 - March 2012
Holiday Inn New York City-Wall Street May 2008 - May 2010
Sheraton JFK Airport Hotel May 2008 - May 2010
Hersha Hospitality 2008 - May 2010
Homewood Suites by Hilton January 2006 - May 2008
Interstate Hotels & Resorts 2004 - 2008
Hotel & Leisure Advisors 2004 - 2008
Holiday Inn JFK 1999 - 2000
Skills
Revenue Analysis, Hotel Management, Hospitality Management, Pre-opening, Hotels, Hospitality Industry, Rooms Division, Food & Beverage, Banquets, Front Office, Yield Management, Resorts, Customer Service, Micros, Hospitality, Food, Catering, Restaurants, Opera, Opening Hotels, Property Management..., OnQ, Customer Satisfaction, Culinary Skills, Menu Development, Guest Service Management, Restaurant Management, Fine Dining, Pre-opening experience, Hotel Booking, Lodging, Guest Recovery, Rooms Division..., Tourism, Hotel Administration, Leisure, Meeting Planning, Concierge Services, Convention Services, Banquet Operations, Reservation, Cuisine, Boutique Hotels, Hiring, Open Table, Revenue Forecasting, Food Service, Cost Control, Wine, Recruiting
Education
New York University
Hospitality
Fairfield Inn & Suites by Marriott July 2015 - Present
The Walt Disney Company January 2015 - May 2015
Kosch May 2014 - August 2014
Hamilton Meetings & Incentives June 2013 - August 2013
Nino Salvaggio International Marketplace December 2012 - July 2013
Party Pleasers & Concierge 2010 - 2013
Skills
Leadership, Hospitality, Teamwork, Microsoft Word, Microsoft Excel, Time Management, Event Planning, Customer Service, Microsoft Office, Social Networking
Education
Michigan State University 2012 — 2016
Bachelor’s Degree, The School of Hospitality Business, Senior
Rochester High School 2008 — 2012
High School
AECOM September 2012 - Present
Rainbow Rehabilitation Centers September 2010 - September 2012
Residence Inn by Marriott June 2006 - September 2012
Fairfield Inn & Suites by Marriott September 1998 - June 2006
CVS Pharmacy November 1997 - September 1998
Sinterstahl, GMBH July 1997 - August 1997
Skills
Project Management, Microsoft Office, Transportation, Customer Service, Microsoft Excel, Microsoft Word, Microsoft Project, Team Leadership, Incident Management, Operations Management, Online Research, Road Traffic, Sales Operations, Construction
Education
Wayne State University 2000 — 2004
Bachelor of Arts (B.A.), English Language and Literature/Letters
Wayne State University 2000 — 2004
Bachelor of Arts (B.A.), Film/Cinema/Video Studies
Wayne State University 1998 — 2002
Bachelor of Science (B.S.), Computer Science
Oakland Community College 1998 — 2000
Associate's degree, Liberal Arts and Sciences/Liberal Studies
North Farmington High School 1994 — 1998
High School Diploma, 9 to 12
Cara Donna Provisions Co. June 2013 - Present
Mount Washington College November 2011 - June 2013
Fairfield Inn by Marriott 2009 - November 2011
Fairfield Inn & Suites by Marriott July 2007 - November 2009
wayfarer hotel 2004 - 2007
Skills
Hotels, Event Management, Event Planning, Sales Management, Word, Cold Calling, Microsoft Word, Marketing, Recruiting, Negotiation, Trade Shows, Account Management, Sales, Interviews, Team Building, Marketing Communications, Management, Customer Service, Social Media, Leadership, Staff Development, Networking, Marketing Strategy, Budgets, Time Management, Social Media Marketing, Training, Social Networking, Public Relations, Fundraising, Leadership Development, Public Speaking, New Business Development, Coaching, Customer Satisfaction, Salesforce.com
Education
Plymouth State University 1988 — 1994
Bachelor of Science, Psychology
Residence Inn by Marriott July 2013 - Present
Embassy Suites December 2010 - February 2013
Omni Hotels August 2008 - December 2010
TownePlace Suites by Marriott January 2008 - August 2008
InterContinental Hotels Group - Crowne Plaza April 2006 - March 2008
Extended Stay Hotels March 2004 - April 2006
Fairfield Inn & Suites by Marriott July 1998 - March 2004
Skills
Front Office, Hotels, Hotel Management, Revenue Analysis, Property Management..., Hospitality Industry, OnQ, Banquets, Rooms Division, Hospitality Management, Pre-opening, Micros, Yield Management, FOSSE, Opera, Delphi, Hospitality, MICROS
Education
Pontificia Universidad Católica del Perú
San Jose de Monterrico
Fairfield Inn & Suites by Marriott January 2015 - Present
Kendall College January 2014 - September 2014
Juhu Residency August 2012 - July 2013
Marina Bay Sands May 2011 - May 2012
Hotel Europe December 2009 - April 2010
Jay's Restaurant January 2009 - May 2009
Skills
Customer Service, Microsoft Office, Microsoft Excel, Management, Microsoft Word, PowerPoint, Leadership, Social Media, Public Speaking, Hotels, Food & Beverage, Hospitality Industry, Hospitality, Hotel Management, Hospitality Management, MICROS
Education
Kendall College 2013 — 2014
Bachelor's Degree, Hospitality Administration/Management
Les Roches International School of Hotel Management 2008 — 2011
Associate's Degree, Hospitality Administration/Management
Fairfield Inn & Suites by Marriott February 2013 - April 2015
Motel 6 February 2010 - November 2012
Enterprise Rent A Car January 2007 - December 2009
Oklahoma Army National Guard May 1998 - June 2005
Skills
Hospitality Management, Hotels, Hotel Management, Hospitality, Hospitality Industry, Food & Beverage, Revenue Analysis, Restaurants, Catering, Banquets, Front Office, Customer Satisfaction, Management, Yield Management
Education
Oklahoma State University
Marketing
Fairfield Inn & Suites by Marriott October 2011 - Present
Hilton Hasbrouck Heights 2010 - 2011
Hilton Worldwide November 2009 - November 2010
Hampton Inn June 2007 - November 2009
Walt Disney World August 2005 - January 2009
Skills
Hospitality Management, Hotel Management, Front Office, Hospitality Industry, Hotels, Rooms Division, Revenue Analysis, Micros, Hospitality, Pre-opening, Resorts, Food & Beverage, Property Management..., Yield Management, OnQ, Guest Service Management, Hotel Booking, Tourism, Concierge Services, Lodging, Guest Recovery, Revenue Forecasting, Reservation, Hotel Administration
Education
Middlesex County College 2002 — 2005
Hospitality Management
Fairfield Inn & Suites by Marriott March 2013 - Present
Algonquin Hotel Time Square, Autograph Collection January 2004 - December 2012
Hunt Valley Marriott July 2012 - July 2012
Renaissance FLL Cruise Port January 2012 - May 2012
Lucern Hoterl January 2004 - January 2006
Residence Inn by Marriott January 2000 - January 2004
Rosewood Caneel Bay Resort January 1996 - January 1999
Skills
Hotel Management, Hospitality Industry, Hotels, Revenue Analysis, Front Office
Education
Travel Careers International, INC
Monroe College
Associates Degree, Accounting
Crowne Plaza® Hotels & Resorts November 2014 - Present
Fairfield Inn & Suites by Marriott January 2014 - September 2014
Hampton November 2012 - December 2013
Holiday Inn February 2012 - November 2012
Staybridge Suites® Hotels December 2007 - July 2012
Crowne Plaza® October 2010 - September 2011
Skills
Customer Service, Microsoft Word, Management, Leadership, Engineering, PowerPoint, Sales Management, Six Sigma, Process Improvement, Lean Manufacturing, Product Design, InDesign, Solidworks, Microsoft Excel, Team Building, Kaizen, Public Speaking, Customer Satisfaction, Manufacturing, Marketing, Property Management..., Microsoft Office, Photoshop, Product Development
Education
Pellissippi State Community College 2000 — 2004
Associate's degree, Hospitality Management
SkyWest Airlines June 2015 - Present
Fairfield Inn & Suites by Marriott January 2015 - Present
Choice Hotels International October 2013 - January 2015
Old Chicago Restaurants July 2013 - October 2013
Intramural east sports August 2007 - July 2013
Lexington Lansing Hotel June 2011 - June 2012
Ponderosa Steak House September 2005 - August 2007
M-Tec June 2002 - August 2007
Muskegon Chronicle March 1998 - January 2000
Skills
CTA, Certified Tourism..., Tourism, Leisure Travel, Customer Service, Hotels, Sales, Restaurants, Hospitality Industry, Microsoft Word, Banquets, Microsoft Excel, Event Planning, Hospitality, Social Networking, Hospitality Management, Social Media Marketing, Customer Satisfaction, Marketing, Training, Food, Time Management, Social Media, PowerPoint, Event Management, Facebook, Teamwork, Food & Beverage
Education
Michigan State University 2007 — 2012
Bachelor of Arts in Parks Recreation and Tourism College of Natural Resources
Michigan State University
Union General October 2014 - Present
Coley Canteen Food Services June 2012 - September 2014
Fairfield Inn & Suites by Marriott June 2011 - January 2012
Michaels October 2010 - May 2011
Fenton City Hall September 2006 - August 2007
Skills
Multi Tasking, Attention To Detail, Answering Phones, Customer Service, Teamwork, Integrity, Organizational..., Guest Satisfaction, Customer Satisfaction, Punctual, Complaint Handling, Conflict Resolution, Microsoft Office, Mac OS X, Marsha/Fosse, Determination, Telephone Skills
Education
Oakland University 2009 — 2012
Bachelor of Science, Business Management
DST Output Kansas City May 2015 - Present
McOpCo Corp. 2012 - April 2015
FedEx Ground June 2006 - January 2011
Extended Stay America October 2003 - May 2006
Fairfield Inn & Suites by Marriott November 2001 - October 2003
Super 8 July 1999 - October 2001
Skills
Communicates effectively, Operations Management, Cross-functional Team..., Supervision and Training, Staff Management, Exceptional customer..., Budgeting and cost..., Staff Development, Scheduling and...
Education
North Carolina Central University 1990 — 1995
Bachelor of Business Administration (BBA), Accounting and Finance
ADP October 2011 - Present
Todays Office Professionals January 2010 - October 2011
Liddiard Home Furnishing October 2007 - December 2009
Fairfield Inn & Suites by Marriott November 2005 - October 2007
Silva Employment Network August 2005 - October 2005
Motel 6 February 2003 - April 2005
Courtyard by Marriott May 2002 - August 2002
Fairfield Inn by Marriott June 1998 - May 2002
Skills
Public Speaking, Customer Service, Leadership, Microsoft Office, Training, Microsoft Excel, Social Media, Community Outreach, Volunteer Management, Microsoft Word, Multi-line Phone, Fax, Multi-task & Handle..., Recruiting, Temporary Staffing, Applicant Tracking..., Talent Acquisition, Staffing Services, Technical Recruiting
Education
Lamar University 1996 — 2001
Bachelor of Business Administration (BBA), Business Administration and Management, General
Fairfield Inn & Suites by Marriott July 2012 - Present
Fairfield Inn & Suites by Marriott September 2011 - July 2012
Residence Inn by Marriott April 2010 - May 2011
Fastenal Company April 2009 - November 2009
Best Western - Stillwater June 2007 - July 2008
Skills
Front Office, Guest Service, Hospitality, Hotels, Customer Service, Restaurants, Revenue Analysis, Creative Problem Solving, Sales, Hiring Employees, New Hire Training, Interviews, PowerPoint, Project Management, Microsoft Office, Microsoft Excel, Outside Sales, Management, Operating Budgets, Inventory Management, Document Drafting, Office Management, Back Office, Computer Proficiency, Community Outreach, Communication Skills, Community Development, Business Development, Leadership, Budgets, Hiring, Problem Solving, Customer Satisfaction, Hospitality Industry, Hospitality Management
Education
Oklahoma State University 2006 — 2009
Hotel & Restaurant Administration
Northwestern Oklahoma State University 2005 — 2006
Hampton May 2014 - Present
Drury Inn & Suites November 2011 - May 2014
Fairfield Inn & Suites by Marriott January 2010 - November 2011
Hilton Worldwide 2008 - 2010
Hilton 2000 - 2008
Skills
Food & Beverage, Hospitality Management, Guest Satisfaction, Hotels, Hotel Management, Hospitality Industry, Revenue Management, Hospitality, Guest Service, Restaurants, Pre-opening, Catering, Banquets, Rooms Division, Front Office, Budgeting, P&L, Hiring, Yield Management, Lodging, Micros, Team Building, Customer Relations, P&L Management, Catering Sales, Event Management, OnQ, Tourism, Brand Standards, Opening Hotels, Budgets, Revenue Analysis, Property Management...
Education
LeMoyne-Owen College 1999 — 2004
BA, English, Secondary Education and Teaching
Fairley
Fairfield Inn & Suites by Marriott February 2008 - January 2012
Ruby Tuesday February 2007 - August 2008
American Cafe October 2003 - January 2007
Skills
Hospitality, Microsoft Office, Paralegals, People-oriented, Multi-tasked, Multi-line Phone, Phone Etiquette, Learnability
Education
Kaplan Career Institute-Nashville 2006 — 2008
Associate's degree, Paralegal
Middle Tennessee State University 2004 — 2005
Center For Sight March 2011 - Present
University of West Florida August 2010 - December 2010
Fairfield Inn & Suites by Marriott May 2008 - January 2009
Skills
Medical Terminology, Healthcare, Healthcare Management, Medical Records, Medicine, HIPAA, Customer Service, Multi-line Phone, Appointment Scheduling
Education
Zurich University of Applied Science 2010 — 2010
Business Administration and Management, General
University of West Florida - College of Business 2007 — 2010
Bachelor of Science (B.S.), Business Administration and Management, General
Pensacola Junior College 2004 — 2007
Associate of Arts (AA), General Studies
Pensacola Catholic Highschool 2000 — 2004
Highschool Diploma
The Ritz-Carlton Hotel Company, L.L.C. June 2015 - August 2015
Fairfield Inn & Suites by Marriott June 2013 - August 2013
Emirates September 2008 - August 2009
Skills
Tourism, Hospitality, Hotel Management, Customer Service, Teamwork, Hospitality Industry
Education
New York University 2013 — 2016
Bachelor's Degree, Hospitality Administration/Management
Laguardia Community College 2011 — 2013
Associate of Arts and Sciences (AAS), Hospitality Administration/Management
Fairfield Inn & Suites by Marriott May 2009 - Present
Kings College July 2012 - Present
Skills
Customer Service, Filing, Hospitality
Education
King's College 2011 — 2015
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Radisson Manchester Hotel April 2012 - Present
Radisson April 2012 - October 2013
Fairfield Inn & Suites by Marriott September 2008 - April 2012
Education
New Hampshire Technical Institute
Hospitality and Tourism Management
Fairfield Inn & Suites by Marriott March 1993 - Present
Bangor Daily News 1996 - 2013
Education
Liberty University 1987 — 1990
Batchelor of Science, Managerial Economics
Yellowstone Alliance Adventures June 2015 - Present
Fairfield Inn & Suites by Marriott July 2014 - May 2015
Austin Hatcher Foundation for Pediatric Cancer May 2014 - October 2014
Gabriels Pizza July 2013 - May 2014
Skills
Customer Service, Event Planning, Event Management, Social Media, Microsoft Office, Public Speaking, Microsoft Word, Microsoft Excel, PowerPoint, Media Relations, Research, Social Networking, Community Outreach, Fundraising, Public Relations, Facebook, Nonprofits, Marketing Communications
Education
Lee University 2011 — 2015
Bachelor's Degree, Public Relations
Mansfield Christian High School 2006 — 2011
High School
University of Rochester Medical Center August 2013 - Present
University of Rochester Medical Center August 2013 - Present
University of Rochester Medical Center January 2013 - August 2013
University of Rochester Medical Center January 2013 - August 2013
University of Rochester Medical Center October 2012 - December 2012
Fairfield Inn & Suites by Marriott May 2008 - August 2010
YMCA May 2008 - August 2008
Skills
EMS (Event Management..., Microsoft Word, Microsoft Excel, Cvent, Customer Service, Customer Satisfaction, Customer Oriented, Close Attention to..., Organization, Multi Tasking, Communication, Event Planning, Prioritize Workload, Handle Multiple..., Multi-task & Handle..., Handle Multiple Projects, Learning Quickly, Enthusiasm to learn, Higher Education, Psychology
Education
State University of New York College at Geneseo 2008 — 2011
Bachelor of Arts (B.A.), English Language and Literature, Psychology, and classes in Education
Monroe Community College 2007 — 2007
SpringHill Suites by Marriott 2013 - 2014
Fairfield Inn & Suites by Marriott January 2012 - June 2013
Skills
Data Entry, 10 Key, Microsoft Office, Microsoft Excel, Microsoft Word, Multi-line Phone, Customer Service, Cooking, Cleaning, Food Service, Hospitality
Education
NorthWest Arkansas Community College 2011 — 2013
Associate of Arts (A.A.), General Education
Calvary Chapel Bible College 2007 — 2009
Bachelor's degree, Biblical Studdies
Fairfield Inn & Suites by Marriott September 2014 - Present
Marriott International May 2014 - August 2014
Walmart March 2013 - May 2014
The Walt Disney Company January 2011 - August 2011
Skills
Customer Service, Hospitality, Hotels, Microsoft Office, Hospitality Management, Hospitality Industry, Front Office, Hotel Management, Microsoft Excel, Microsoft Word
Education
New Mexico State University 2013 — 2015
Bachelor's Degree, Hotel, Restaurant and Tourism Management, 3.5
Fairfield Inn & Suites by Marriott 2011 - 2014
Twin Elm Guest Ranch March 2007 - May 2009
Skills
Customer Service, Reservations, Laundry Attendant, Inventory, Social Media Marketing, Email Management, Payments, Refunds, Client Billing, Medical Billing, Appointment Scheduling, Hostesses, Catering, Food Preparation
Education
San Antonio College of Medical and Dental Assistance 2004 — 2005
Diploma, Medical Office Assistant/Specialist
Northwest Vista College 2003 — 2004
General Studies
Servpro of The Windsors January 2014 - Present
Fairfield Inn & Suites by Marriott November 2012 - October 2013
CubeSmart January 2008 - December 2009
Bank of America October 2008 - April 2009
Skills
Office Administration, Microsoft Office, Office Management, Employee Training, Customer Service, Inventory Control, Human Resources, Problem Solving, Remediation, People Skills, Clerical Skills, Presentation Skills, Telephone Skills, Management, Microsoft Word, Outlook, Time Management, Customer Satisfaction, Sales, Inventory Management, Budgets, Leadership
Education
Manchester Community College
Associate of Science (A.S.)
Fairfield Inn & Suites by Marriott September 2015 - Present
Fairfield Inn & Suites by Marriott September 2015 - Present
Skills
Customer Service, Sales, Time Management, Working With Children, Working With Clients
Education
Oregon Institute of Technology 2014 — 2019
The Dalles Wahtonka high school 2012 — 2014
Fairfield Inn & Suites by Marriott March 2015 - Present
Education
Manchester Community College
no
Fairfield Inn & Suites by Marriott April 2015 - Present
Residence Inn by Marriott April 2015 - Present
Skills
Microsoft Excel, Microsoft Word, SQL, Data Analysis, SPSS, Statistical Modeling, Predictive Analytics, Predictive Modeling, Guest Service Management, Guest Recovery, Customer Satisfaction, Customer Experience, Customer Retention, Team Leadership, FOSSE, Mass Communication, Social Networking, English Grammar
Education
Ohio University 2006 — 2010
Psychology
Ohio University 2006 — 2010
Criminology