Experience
Kimberly-Clark  March 2013 - Present
MERS  July 2009 - March 2013
The John Henry Co.   September 2006 - April 2009
GreenPath Debt Solutions   February 2005 - March 2006

Skills
Process Improvement, Leadership

Education
Michigan State University   2001 — 2004
Bachelor of Science, Family Community Services

Eastern High School   1997 — 2001

Experience
GreenPath Debt Solutions   May 2013 - Present
American Allstars Athletic Center   March 2009 - Present
GreenPath Debt Solutions   January 2013 - May 2013

Skills
Education, Psychology, Microsoft Office, Typing, Team Leadership, Lesson Planning, Group Lessons, Organization, Organizational..., Financial Accounting, Time Management

Education
Madonna University   2011 — 2013
Bachelor of Arts (BA), Interdisciplinary Studies

Oakland Community College   2008 — 2010
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies

Experience
U.S. Department of Veterans Affairs   March 2014 - Present
New Oakland   February 2014 - March 2014
Judson center  July 2013 - February 2014
Wayne State University  September 2011 - April 2013
John D. Dingle VA   2012 - 2013
Holycross Childrens Services   March 2011 - August 2011
Holycross Childrens   September 2009 - August 2011
GreenPath Debt Solutions   July 2006 - August 2009

Skills
Public Speaking, Teaching, Microsoft Word, Microsoft Office, PowerPoint, Microsoft Excel, Outlook, English, Social Services, Mental Health, Case Managment, Windows, Psychotherapy, Crisis Intervention, Nonprofits, Community Outreach, Budgets, Treatment, Family Therapy, CBT, Therapists, Interventions, Post Traumatic Stress, Staff Development, Case Management

Education
Wayne State University   2013 — 2013
Masters Degree, Social Work

University of Phoenix   2003 — 2005
Masters, Educational Counseling

University of Oregon   1991 — 1995
Bachelor of Arts (BA), Psychology

Experience
Quicken Loans  January 2015 - Present
GreenPath Debt Solutions   February 2012 - January 2015
Putnam Township, Pinckney MI   June 2007 - October 2010

Skills
Customer Service, Inventory Management, Microsoft Office, Word, Excel, PowerPoint, Social Media, Hiring, Scheduling, Promotions, Customer Relations, Teamwork, Social Networking, Team Leadership, Problem Solving, Social Media Marketing, Budgeting, Data Entry, Customer Satisfaction, Public Relations, Time Management, Telephone Skills, Administration, Public Speaking, Employee Relations, Writing, Debt Management, Editing, Money Management, Loans, Finance, Call Center, Budgets, Microsoft Word, Team Building, Leadership, Management, Nonprofits, Coaching, Fundraising, Outlook, Community Outreach

Education
Michigan State University   2007 — 2011
Bachelors of Arts, Interdisciplinary Humanities

Experience
GreenPath Debt Solutions   June 2014 - Present
GreenPath Debt Solutions   February 2011 - Present
GreenPath Debt Solutions   December 2008 - January 2011

Skills
Business Analysis, Microsoft Excel, Call Centers, SharePoint, Visio, Requirements Analysis, Analysis, Customer Service, Business Requirements, Project Management, Salesforce.com, Microsoft Word, PowerPoint, Microsoft Office, Outlook, Project Coordination

Education
Michigan State University   2000 — 2004
Bachelor of Arts (B.A.), Psychology

Experience
GreenPath Debt Solutions   March 1997 - Present

Education
Marywood University

Experience
Training & Treatment Innovations Inc (TTI)   May 2015 - Present
National Council for Behavioral Health  March 2014 - Present
GreenPath Debt Solutions   March 2015 - May 2015
Training and Treatment Innovations, Inc.   January 2014 - December 2014
Oakland County Community Mental Health Authority  January 2014 - December 2014
Washtenaw Community Health Organization  September 2013 - December 2013
University of Michigan-Dearborn  September 2012 - August 2013
University of Michigan-Dearborn  September 2012 - August 2013
University of Michigan-Dearborn  September 2012 - June 2013
University of Michigan-Dearborn  August 2009 - September 2012

Skills
Community Outreach, Nonprofits, Non-profit..., Grant Writing, Training, Social Media, Social Services, Data Entry, Research, Academic Libraries, Psychology, Program Development, Program Evaluation, Higher Education, Public Speaking, Student Affairs, Case Management, Fundraising, Volunteer Management, Event Planning

Education
University of Michigan   2013 — 2014
Master of Social Work (MSW), Management/Mental Health

University of Michigan-Dearborn   2008 — 2013
Bachelor of Arts (B.A.), Psychology/Sociology/Women and Gender Studies, Graduated Winter 2013

Southfield High School   2004 — 2008
Diploma

Experience
GreenPath Debt Solutions   August 2011 - Present
GreenPath Debt Solutions   2011 - 2011
GreenPath Debt Solutions   July 2009 - October 2010
IBM United Kingdom Ltd  August 1989 - May 1994
IBM United Kingdom Ltd  March 1992 - April 1994
IBM United Kingdom Ltd  January 1988 - July 1989
IBM United Kingdom Ltd  September 1986 - January 1988
Leyland Vehicles   September 1979 - September 1982

Skills
Relationship Management, Public Speaking, Customer Service, Account Management, Credit Counseling, Budgets, Sales, Strategic Financial..., Microsoft Office, Networking, Management, Finance, Coaching

Education
The University of Salford   1982 — 1986
BSc.(Hons), Electrical and Electronic Engineering

Experience
GreenPath Debt Solutions   March 1993 - Present

Skills
Credit, Customer Service, Employee Training, Nonprofits, Non-profits, Call Centers, Team Leadership, Financial Services, Spanish, Public Speaking, Fundraising, Volunteer Management, Training, Microsoft Excel, Personal Finance, Microsoft Office, Team Building, Call Center, Coaching, PowerPoint, Social Media, Management, Leadership Development, Microsoft Word, Recruiting, Community Outreach

Education
Oakland University
BA, English

Experience
Army National Guard  September 2008 - Present
PAX Technology  May 2014 - August 2015
Card Systems, Inc.   July 2013 - April 2014
GreenPath Debt Solutions   2012 - 2013
Fastenal  December 2011 - July 2012

Skills
Credit, Customer Service, Financial Analysis, Strategic Financial..., Sales, Mortgage Lending, Microsoft Excel, Finance, Banking, Loans, Investments, Call Centers, Microsoft Office, Credit Analysis, Risk Management, Technical Support, Leadership, Customer Satisfaction, Training, Credit Cards, Outlook, Operations Management, Account Management, Financial Reporting, Data Analysis, Vendor Management, Telephone Skills

Education
Southern New Hampshire University   2015 — 2018
Bachelor’s Degree, Human Resources Management/Personnel Administration, General, 3.85 GPA

Missisquoi Valley Union High School   2004 — 2008
Diploma, General Studies

Experience
University of Michigan Law Library  January 2015 - Present
GreenPath Debt Solutions   April 2012 - August 2014
GreenPath Debt Solutions   May 2010 - April 2012
GreenPath Debt Solutions   December 2009 - May 2010
Dish Network  August 2009 - December 2009
Michigan State University  January 2008 - May 2008
Michigan State University  August 2005 - December 2007

Skills
Non-profits, Microsoft Excel, Research, Public Speaking, Customer Service, PowerPoint, Microsoft Word, Data Entry, Outlook, Budgets, Writing, Written & Verbal..., Nonprofits, Call Centers

Education
University of Michigan - School of Information   2014 — 2016
Master's Degree, Information Science/Studies

Michigan State University   2003 — 2009
B.A., History

Experience
GreenPath Debt Solutions   May 2012 - Present
GreenPath Debt Solutions   September 2008 - May 2012
Hantz Group  October 2007 - August 2008
Hantz Group  July 2007 - August 2008

Skills
Spanish, Coaching, Time Management, Telephone Skills, Debt Management, Management

Education
University of Michigan   2001 — 2006
Bachelors, Spanish

University of Michigan 2006 Secondary Education Certification, University of Michigan School of Education
B.A, Spanish and English

Experience
Xerox Business Services  November 2011 - Present
RPEtech LLC   December 2001 - Present
Baker College (Auburn Hills)   January 2011 - December 2011
GreenPath Debt Solutions   June 2006 - May 2011
Allecon Stock Associates   June 2002 - May 2006
Kelly Services  November 2000 - June 2001
Digital Fusion  November 1997 - November 2000
Re:Sources  November 1996 - November 1997
ANATEC Analytical Technologies   January 1995 - November 1996
Comerica Bank  September 1989 - January 1995

Skills
Security Clearance, Business Continuity, PCI DSS, Vendor Management, Infrastructure..., Goal Oriented, IT Leadership, CISSP, Information Security..., Information Security, Vulnerability Assessment, Network Security, Computer Security, Security, Disaster Recovery, Penetration Testing, Active DoD Secret..., Infragard, Networking, IDS, Information Technology, Vulnerability Management, ISO 27001, Security Audits, Security Architecture..., Information Assurance

Education
Walsh College   2002 — 2004
MSBIT Master of Science in Business Information Technology, Information Assurance

Walsh College   1986 — 1988
BBA Bachelor in Business Administration, Computer Based Information Systems

Macomb Community College   1983 — 1986
AAS Associates in Applied Science, General Business and General Studies

Experience
QEK  May 2013 - Present
GreenPath Debt Solutions   January 2012 - May 2013
GreenPath Debt Solutions   August 2010 - January 2012
Subway  February 2009 - August 2010
City of East Lansing  January 2007 - May 2010
Communications and Research   September 2008 - December 2008
Michigan State University  January 2008 - May 2008

Skills
Public Speaking, Microsoft Excel, Customer Service, Microsoft Word, Interpersonal..., Press Releases, Facebook, Newsletters, Recruiting, Management, Online Research, Speech Writing, Database Administration

Education
Michigan State University   2006 — 2010
BA, Communications

Experience
Ford Motor Company  September 2014 - Present
Ford Motor Company  September 2011 - September 2014
Michigan Credit Union League  February 2009 - September 2011
MSU Federal Credit Union  June 2008 - August 2008
Danaher Corporation  May 2007 - August 2007
Dresser, Inc.   May 2006 - August 2006
DCCCD  May 2005 - May 2006
GreenPath Debt Solutions   April 2003 - March 2005

Skills
Leadership Development, Marketing, Fundraising, Human Resources, Budgets, Program Management, Training, Customer Service, Cross-functional Team..., Public Speaking, Data Analysis, Interviews, Policy, Proposal Writing, Leadership, Management, Strategic Planning, Process Improvement

Education
Michigan State University - The Eli Broad Graduate School of Management   2006 — 2008
MBA, Human Resources and Leadership and Change Management

Michigan State University   1998 — 2002
BA, Interdisciplinary Studies in Social Science - Public Policy

Experience
Habitat for Humanity Oakland County  January 2012 - Present
Shades of Pink Foundation   July 2012 - January 2015
GreenPath Debt Solutions   2005 - 2011
Integrated Counseling Services LLC   September 2007 - October 2009
Alpha Family Counseling  August 2008 - August 2009
Spectrum Human Services  2003 - 2005

Skills
Community Outreach, Nonprofits, Program Development, Psychotherapy, Public Speaking, Volunteer Management, Fundraising, Family Therapy, Leadership Development, Adolescents, Non-profits, Child Development, Team Building, Coaching, Public Relations, Program Management, Social Services, Grants, Affordable Housing, Research, Credit Counseling, Community Development, Workshop Facilitation, Program Evaluation, Mental Health Counseling, Case Managment, Community Organizing, Crisis Intervention, Mental Health, Career Counseling, Organizational..., Housing Counseling

Education
Michigan State University
BA, Psychology

Oakland University
MA, Counseling

Experience
GreenPath Debt Solutions   August 2010 - Present

Skills
Budgets, Credit, Process Improvement, Banking, Financial Analysis, Strategic Financial..., Microsoft Excel, Investments, Financial Modeling, Risk Management, Finance, Credit Analysis, Loans, Managerial Finance, Mortgage Lending, Customer Service

Education
Oakland University   2004 — 2008
Bachelor of Applied Science (BASc), Finance, General

Experience
GreenPath Debt Solutions   October 2012 - Present
GreenPath Debt Solutions   February 2012 - October 2012
Dako Group/Volkswagen Credit   November 2010 - February 2012
Oakland Community College  July 2007 - August 2010
Oakland Community College  August 2005 - July 2007
Oakland Community College  March 1999 - August 2005

Skills
Admissions, Student Affairs, Student Financial Aid, Budgets, Grants, Program Management, Enrollment Management, Psychotherapy, Management, Finance, Campus, Credit, Invoicing, Academia, Negotiation, Public Speaking, Higher Education, Client Counseling, Research

Education
Wayne State University   2011 — 2014
Master of Arts (M.A.), School & Community Counseling

Wayne State University   1999 — 2011
Bachelor of Arts (B.A.), Psychology

Oakland Community College   2003 — 2006
Associate of Liberal Arts, Liberal Arts and Sciences/Liberal Studies

Macomb Community College   2001 — 2006
Associate of Applied Science, Business Information Systems

Macomb Community College   2001 — 2006
Associate of Arts (A.A.), General Studies

Experience
Open Lending, Inc.   December 2010 - Present
Sacramento Exec.   October 2009 - Present
CUNA Mutual Group  November 2006 - December 2010
GreenPath Debt Solutions   January 2003 - May 2006
Balance  May 1996 - November 2002

Skills
Credit Unions, Insurance, Credit, Loans, Sales Management, Account Management, Mortgage Lending, Strategic Planning, Sales, Banking, Team Building, Consumer Lending, Salesforce.com, Finance, Leadership, Management, Risk Management, Executive Management

Education
Sonoma State University   1992 — 1996
BS, Finance

Sonoma State University
Bachelor of Business Administration (B.B.A.), Finance, General

Experience
GreenPath Debt Solutions   October 2013 - Present
Northwestern Mutual The Johnson Financial Group   May 2013 - July 2013
Stony Brook University Academic & Transfer Advising Services   May 2012 - May 2013
Stony Brook University  January 2012 - May 2013
Stony Brook University Student Orientation & Family Programs   October 2011 - May 2013
Stony Brook University Student Orientation & Family Programs   January 2011 - May 2013
Stony Brook University Campus Residences  April 2012 - August 2012
Stony Brook University Student Orientation & Family Programs   February 2012 - August 2012
Stony Brook University Academic & Transfer Advising Services   May 2011 - May 2012

Skills
Strategic Financial..., Community Outreach, Applied Mathematics, PowerPoint, Prezi, Interviews, Academic Advising, Strategic Planning, Receptionist Duties, Student Development, Time Management, Student Affairs, Teaching, Recruiting, Training, Blogging, Higher Education, Access, Microsoft Office, Public Speaking

Education
Stony Brook University   2010 — 2013
Bachelor of Science (B.S.), Applied Mathematics and Statistics

New York Institute of Technology   2008 — 2010
Bachelor of Science (B.S.), Life Sciences, Pre-Medical and Allied Health Professions

Experience
Watt Companies  August 2013 - Present
Caruso Affiliated  March 2013 - July 2013
GreenPath Debt Solutions   June 2009 - March 2013
Hantz Financial Services  May 2008 - June 2009
Hantz Financial  September 2007 - May 2008

Skills
Customer Service, MRI Software, Microsoft Office, Credit, Research, Time Management, Adobe Acrobat, Problem Solving, Communication Skills, Social Networking, Writing, Document Management, Personal Finance, Office Administration, Office Management, Multi Tasking, Lines Of Credit, Collaboration, Team-oriented, Organization, Fast Learner, Fast Paced Environment, Creative Solutions

Education
Michigan State University   2002 — 2006
Bachelor of Arts (B.A.), Sociology, With Honor

Experience
GreenPath Debt Solutions   PRESIDENTCONSUMER CREDIT COUNSELING SERVICE OF MID-FLAugust 1987 - January 2010

Skills
Public Relations, Nonprofits, Budgets, Strategic Planning, Public Speaking, Management, Event Planning, Marketing Communications, Fundraising, Non-profits, Leadership Development, Coaching, Social Media, Newsletters, Customer Service, Social Media Marketing, Social Networking, Leadership

Education
University of Oklahoma   1976 — 1978
GRADUATE SCHOOL IN BANKING, Finance, General

University of Florida   1972 — 1975
BANKING, Banking, Corporate, Finance, and Securities Law

Experience
New York Life Insurance Company  December 2010 - Present
New York Life Insurance Company  December 2010 - Present
NYLIFE Securities LLC (member FINRA/SIPC) A Licensed Insurance Agency   December 2010 - Present
New England Financial  March 2004 - November 2010
GreenPath Debt Solutions   November 1999 - June 2001
CMS Energy  1997 - 2000

Skills
Retirement Planning, Fixed Annuities, Estate Planning, Disability Insurance, Strategic Planning, Wealth Accumulation, Finance, Retirement, Securities, Insurance, Small Business, New Business Development, Investments, Long Term Care Insurance, Team Building, Wealth Transfer...

Education
Madonna University   1985 — 1990
BS, Business

Farmington High School

Experience
GreenPath Debt Solutions   May 2015 - Present
Amerisure Insurance  May 2014 - May 2015
Sentry Insurance  May 2007 - May 2014

Skills
C#, Technical Leadership, Talent Recognition, Agile & Waterfall..., Build Strong Teams, Computer Architecture, Microprocessors, Linux, Apache, Windows Server, IIS, ASP.NET MVC, MVVM, Dependency Injection, IoC, NHibernate, Entity Framework, Microsoft SQL Server, MySQL, DB2, Oracle, VB.NET, JavaScript, jQuery, KnockoutJS, Dynatrace, CVS, Git, JIRA, CruiseControl, NAnt, Responsive Web Design, Unit Testing, Mobile Devices, Legacy Systems, Emulation, IBM Mainframe, Secure Coding, Mountaineering

Education
Michigan Technological University   2003 — 2007
Bachelor of Science (BS), Management Information Systems, General

Experience
GreenPath Debt Solutions   March 2014 - Present
GreenPath Debt Solutions   February 2006 - Present
GreenPath, Inc  March 2006 - May 2006
Quicken Loans  May 2005 - December 2005

Skills
Sales, Management, Quality Assurance, Job Coaching, Customer Service, Complaint Investigations, Team Leadership, Business Perspective, Training, Sales Operations, Cross-functional Team..., Team Building..., Collaborative Style, Strategic Improvement, Call Centers

Education
Michigan State University   2000 — 2004
Bachelor of Arts, Economics

Experience
TransCore  January 2015 - Present
Comerica Bank  July 2013 - December 2014
Lasertec, Inc.   March 2013 - June 2013
Group Associates  June 2012 - February 2013
GreenPath Debt Solutions   November 2010 - June 2012
Romeo Computer Company  May 2010 - November 2010
Lombardo Homes  August 2005 - May 2010
Citrus Enterprises LLC   January 2006 - February 2010
eVitamins  June 2004 - June 2005

Skills
Web Development, Microsoft SQL Server, IIS, VB.NET, SEO, JavaScript, ASP.NET, Visual Basic, Help Desk Support, Networking, Social Media, CSS, HTML, Microsoft Excel, SEM, Server Administration, C#, VBScript, Software Development, SQL, Application Development, Web Project Management, Content Management, Web Application Security, Web Analytics, Visual Studio, Social Networking, Web Applications, Databases, Advent, Stored Procedures, ASP, Microsoft Office, Programming, Python, C++, Ektron Content..., AspDotNetStorefront, Wordpress, Network Administration, Project Management, Desktop Administration, .NET, Database Design, XML, Access, TFS, VSS, Harvest, Citrix

Education
Rochester College   2008 — 2009
Bachelors, Business Administration

Macomb Community College   2005 — 2007
Associates, General Studies

Eisenhower High School   2001 — 2005
High School Degree

Experience
Dana Holding Corporation  May 2014 - Present
Raymond James Financial Inc.  August 2011 - May 2014
GreenPath Debt Solutions   February 2009 - August 2010
J.P. Morgan   April 2007 - October 2007

Skills
Client Service, Financial Analysis, Problem Solving, Critical Thinking, Teamwork, Able To Multi-task, Highly Adaptable, Quick Study, Attention To Detail, Financial Services, Management, Finance, Marketing, Analysis, Banking, Customer Service

Education
University of Michigan-Dearborn   2010 — 2011
M.B.A., Finance, General

University of Michigan-Dearborn   2008 — 2009
Master of Science, Finance

Michigan State University   2000 — 2005
Bachelor of Arts, Economics

Experience
DFCU Financial  September 2015 - Present
The Abreon Group  August 2012 - November 2013
Michigan Mutual  January 2012 - July 2012
Charter One Bank  July 2007 - November 2010
GreenPath Debt Solutions   March 2004 - July 2007

Skills
Training, Customer Service, Coaching, Leadership Development, PowerPoint, Employee Training, Microsoft Office, EMR, EMR Training, Instructional Design, Activation Support, Training Delivery, Management, Staff Development, Instructor-led Training, Leadership, E-Learning, Performance Management, Team Building, Blended Learning, Needs Analysis, Organizational...

Education
Michigan State University   1986 — 1991
Bachelor of Business Administration (B.B.A.), Hospitality Administration/Management

Berkley High School   1982 — 1986

Experience
GreenPath Debt Solutions   September 2015 - Present
State Farm  July 2014 - September 2015
Goldman Sachs  June 2012 - May 2014
Goldman Sachs  June 2011 - August 2011
HEB  January 2011 - April 2011
Rio Grande Valley WhiteWings  June 2009 - August 2009

Skills
Customer Service, Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, Retail, Inventory Management, Merchandising, Time Management, Outlook, Data Entry, Teamwork, Sales, Cashiering, Event Planning, Leadership, Access, Loss Prevention, Social Media, Customer Satisfaction, Management, Training, Account Reconciliation, Project Management, Financial Analysis, Process Improvement, Analysis, Accounting

Education
Texas A&M University-Kingsville   2008 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations/ Accounting, 3.7

Experience
GreenPath Debt Solutions   July 2015 - Present
GlobalHue  January 2014 - July 2015
GlobalHue  January 2007 - December 2013
GlobalHue  May 2004 - December 2006
St. Vincent Sarah Fisher Center   April 2003 - May 2004
TheraMatrix  April 2002 - March 2003

Skills
Labor Relations, Compensation & Benefit, Performance Management, Employee Relations, Recruiting, HRIS, Advertising, Onboarding, Integrated Marketing, Employee Engagement, Organizational..., Employee Benefits, Marketing, Executive Search, Technical Recruiting, Leadership, Training, Talent Acquisition, Talent Management, Succession Planning, New Hire Orientations, Management, Personnel Management, PeopleSoft

Education
Oakland University   1998 — 2001
Bachelor's, Human Resources

Oakland University   1998 — 2001
Minor, Labor Relations

Experience
Berkadia  June 2013 - Present
OHorizons LLC   November 2012 - June 2013
Woodside Bible Church  2008 - 2012
GreenPath Debt Solutions   2003 - 2007

Skills
Public Speaking, Leadership, Team Building, Strategic Planning, Sales, Social Media, Customer Service, Commercial Real Estate, Nonprofits, Social Media Marketing, Marketing, Social Networking, Real Estate Financing, Real Estate Transactions, Finance, Real Estate Development, Networking, Connecting People, HUD, FHA financing

Education
Michigan State University   2001 — 2005
Bachelor of Arts (B.A.), Business Administration and Management

Moody Theological Seminary
Masters

Southfield Christian

Experience
Portfolio Solutions, LLC  July 2011 - Present
GreenPath Debt Solutions   March 2007 - July 2011
Ford Motor Company  November 2003 - March 2007
US Army TACOM  July 2001 - April 2003
General Motors - OnStar  May 2000 - June 2001
General Dynamics Land Systems  July 1996 - May 2000
Oakland University - US ARMY TACOM   May 1994 - June 1996

Skills
Financial Planning, Financial Advising, Asset Management, Asset Allocation, Wealth Management, Financial Plan..., Financial Goal Setting, Investment Strategy, Retirement Planning, Tax Planning, Tax Reduction, Debt Reduction, Investments, Mutual Funds, Personal Finance, Budget Development, ETFs, Telephone Skills, Portfolio Management, Investment Management, Finance, Strategic Financial..., Customer Service, Investment Advisory, Financial Analysis, MoneyGuidePro, Cheshire Wealth Manager

Education
Oakland University   2008 — 2009
Certificate, Personal Financial Planning

Oakland University   1992 — 1996
Master of Science, Computer Science and Engineering

Oakland University   1988 — 1992
Bachelor of Science, Computer Science, Management Minor

Experience
Ford Motor Company  July 2015 - Present
Level One Bank  September 2013 - July 2015
GreenPath Debt Solutions   February 2012 - September 2013
Verizon Data Services  May 2006 - February 2012
Star Computers   March 2005 - September 2005

Skills
Troubleshooting, VMware, VMware ESX, VMware View, Active Directory, Linux System..., Load Balancing, Microsoft Exchange, Windows Scripting, Shell Scripting, Windows 7, Windows XP Pro, Windows 2000, Windows Server, Server Administration, Blackberry Enterprise..., Mac OS, Wyse, Group Policy, 2008 R2, VMware Infrastructure, Web Development, DNS, WSUS, Terminal Services, Software Installation, VPN, Help Desk Support, Technical Support, Networking, Servers, LAN-WAN, IIS, DHCP, Data Center, SAN, Linux, Microsoft SQL Server, vSphere, System Deployment, Operating Systems, Virtualization, Windows XP, XP, Citrix

Education
Oakland Community College   2001 — 2005
Computer Science

Experience
Title Source  April 2013 - Present
Blue Cross Blue Shield of Michigan  March 2011 - April 2013
GreenPath Debt Solutions   June 2010 - March 2011
Chrysler  January 1999 - November 2008

Skills
SDLC, Visio, Business Analysis, Requirements Analysis, Business Intelligence, Analysis, Business Process..., Cross-functional Team..., DB2, Data Warehousing, ETL, Enterprise Architecture, IT Management, IT Strategy, Integration, Process Improvement, Program Management, Project Management, Requirements Gathering, Software Project..., Vendor Management

Education
Wayne State University   2003 — 2005
MBA

Lawrence Technological University   1999 — 2000
MS, Information Systems

University of Michigan-Dearborn   1994 — 1998
BS, Computer and Information Science

Experience
HSA Bank, a division of Webster Bank, N.A.   February 2014 - Present
Health Payment Systems, Inc.   July 2013 - January 2014
Connecture Inc  October 2007 - July 2013
GreenPath Debt Solutions   June 2007 - October 2007
Panasonic  April 2006 - August 2006
Pratt & Whitney Canada  August 2005 - December 2005

Skills
Oracle, Agile Methodologies, Microsoft SQL Server, Databases

Education
TechSkills   2007 — 2008
MCP/ MCDBA

College Montmorency, Laval, Canada   2004 — 2005
Certification, Teaching French as a Second or Foreign Language

Pontificia Universidad Javeriana   1994 — 2002
Bachelor of Science (BS), Computer Software Engineering

Experience
Orlans  January 2013 - Present
GreenPath Debt Solutions   June 2008 - December 2012
Harte-Hanks  1997 - 2008
Harte-Hanks Market Intelligence  1997 - 2008
Harte-Hanks  1997 - 2007

Skills
Deferred Compensation, Technical Recruiting, Sourcing, Leadership Development, Strategic Planning, Customer Service, Microsoft Excel, Vendor Management, Public Speaking, Management, Negotiation, Outlook, Project Management, Talent Acquisition, Recruiting, Payroll, ADP Payroll, ADP ReportSmith, HRIS, Employee Benefits, Employee Relations, Employer Branding, Employee Engagement, Workers Compensation, Compensation & Benefit, Applicant Tracking..., Social Networking, College Recruiting, Performance Management, Career Assessment, Personnel Management, Open Enrollment, FMLA, Temporary Placement, Talent Management

Education
Michigan State University   1990 — 1994
Bachelor of Arts (BA), Interdisciplinary Studies with a Business Emphasis

Experience
Howell Main Street Downtown Development Authority   June 2014 - Present
Shades of Pink Foundation   2013 - Present
CLEAResult  March 2011 - June 2012
GreenPath Debt Solutions   April 2009 - February 2011
GreenPath Debt Solutions   October 2007 - April 2009

Skills
Microsoft Office, Customer Service, Microsoft Excel, Public Speaking, PowerPoint, Outlook, Research, Team Building, Budgets, Program Management, Leadership, Management, Training, Quality Assurance, Coaching, Team Leadership, Call Centers, Customer Satisfaction, Sales, Recruiting, Microsoft Word, Community Outreach, Nonprofits

Education
Savannah College of Art and Design   1995 — 1999
BFA, Historic Preservation

Experience
GreenPath Debt Solutions  

Skills
Money Management, Debt Management, Credit, Personal Finance, Microsoft Excel

Education
Michigan State University   1998 — 2002
Bachelor's degree, Communication, General

Experience
Staples Business Advantage  September 2012 - Present
GreenPath Debt Solutions   July 2009 - September 2012
Farmers Insurance  December 2008 - July 2009
Starcom MediaVest Group  February 2007 - June 2008
ICS Marketing Support Services  November 2006 - February 2007
Kohl's Department Stores  October 2004 - October 2006

Skills
Account Management, Customer Service, Marketing, Social Media, Competitive Analysis, Microsoft Office, Salesforce.com, IBM AS/400, Financial Services, Building Relationships, Sales, Project Coordination, Customer Satisfaction, Customer Retention, B2B

Education
Michigan State University   2002 — 2006
Bachelor of Arts, Advertising

Experience
GreenPath Debt Solutions   July 2009 - Present
HookTown Games   January 2012 - December 2013
Raven Logistics  April 2007 - July 2008
Kelly Services  September 2005 - February 2007

Skills
Strategic Financial..., Credit, Finance, Retirement Planning, Financial Analysis, Business Analysis, Logistics, Human Resources, Supply Chain Operations, Inside Sales, Purchasing, Purchase Contracts, Bill of Materials, Bill of Lading, Account Reconciliation, Negotiation, Retirement, Customer Service, Microsoft Office, Financial Planning, Budgets, Microsoft Excel

Education
University of Michigan-Flint
Master of Business Administration (M.B.A.), International Business

Oakland University
Bachelor of Science (B.S.), Marketing

Experience
Front Range Community College  July 2013 - Present
B.A.S.E. Camp   March 2012 - July 2013
GreenPath Debt Solutions   December 2009 - February 2012
Burton Elementary School  July 2008 - May 2009
Michigan State University  October 2007 - March 2008

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, ELMO, First Aid, Cpr Certified

Education
Michigan State University   2004 — 2008
Bachelor of Arts (BA), Education, 3.0

Experience
GreenPath Debt Solutions   March 2012 - Present

Skills
Recruiting, Employee Relations, Resume Writing, Talent Acquisition, Interviews, College Recruiting, Talent Management, Human Resources, New Hire Orientations, Employee Benefits, Onboarding, Applicant Tracking..., Hiring, Technical Recruiting

Education
Michigan State University   1998 — 2002
Human Resources

Experience
Greenpath Debt Solutions   April 2014 - Present
Greenpath Debt Solutions   June 2009 - March 2014
H & R Block Tax and Business Services   2008 - 2009
Swiss Inc.   1997 - 2008
Anthonys Inc.   1991 - 1997

Skills
Banking, Budgets, Microsoft Excel, Process Improvement, Customer Service, Financial Analysis, Strategic Financial..., Accounting, Finance, Microsoft Office, Strategic Planning, Financial Accounting, PowerPoint, Team Building, Leadership, Financial Reporting, Call Centers, Accounts Receivable, Change Management, PeopleSoft

Education
University of Michigan
Bachelor’s Degree, Bachelor’s Degree, Business Administration and Management/Accounting/Communications

Experience
Biker Bob's Harley-Davidson Motown  June 2015 - Present
Applied Medical  August 2013 - March 2015
Applied Medical  September 2012 - March 2015
GreenPath Debt Solutions   January 2009 - April 2012
Real Estate One  October 2002 - May 2008
Verizon Wireless  January 1999 - June 2002
Verizon Wireless  1995 - 1999
Verizon  April 1987 - January 1994

Skills
Selling, Telecommunications, Product Launch, Cross-functional Team..., Medical Devices, Team Building, Strategic Planning, Event Management, Customer Service, Team Leadership, Product Management, Account Management, Marketing Strategy, Microsoft Office, Project Management, Microsoft Excel, New Business Development, Sales Management, Microsoft Word, Product Marketing, Management, Training, Marketing

Education
Michigan State University   1982 — 1985
Bachelor of Arts (B.A.), Telecommunications

Experience
GreenPath Debt Solutions   August 2004 - Present

Skills
Personal Finance, Financial Analysis, Credit, Investments, Financial Modeling, Credit Analysis, Economics, Corporate Finance, Debt Management, Money Management, Risk Management, Microsoft Excel

Education
University of Michigan-Dearborn   1999 — 2004
Bachelor of Business Administration (BBA), Finance, General

Experience
Pure Romance by Jen   March 2008 - Present
National Trainings in   March 2008 - June 2011
Learning Care Group  June 2006 - June 2008
Learning Care Group  April 2006 - June 2008
The Nailco Group  January 2003 - April 2006
The Nailco Group  2003 - 2006
GreenPath Debt Solutions   March 2001 - September 2002
GreenPath Debt Solutions   October 1998 - March 2001

Skills
Customer Service, Microsoft Office, Microsoft Excel, Budgets, Social Media, Management, Microsoft Word, Public Relations, Team Building, Outlook, Recruiting, Training, Public Speaking, Coaching, Strategic Planning

Education
University of Phoenix   1999 — 2001
B.S, Business Marketing

Madonna University   1995 — 1997
Associate Degree, Child Development

Experience
GreenPath Debt Solutions   April 2012 - Present
Thielenhaus Microfinish  March 2011 - March 2012
Four Seasons Residential   February 2006 - February 2011
Four Season Residential   November 2004 - February 2006
U.S. Machine Development   April 2000 - October 2004

Skills
Access, Outlook, Purchasing, Strategic Sourcing, Microsoft Excel, Microsoft Word, Microsoft Office, Microsoft Office Suite, Excel, PowerPoint, Publisher, Word, Visio, Quicken, Quickbooks, Purchase Management, Purchasing Processes, Total Cost Analysis, Commodity/Supplier..., MS Axapta, Primavera P6, Global Shop Material..., Proposal Writing, Technical Writing, AutoCAD Inventor 2012, Autodesk Vault Pro 2012, Dimensional Precision /..., Geometric Dimensioning..., English and Metric..., Purchase Contracts, Software Procurement, Well Travelled, Study Abroad Programs, International Exchange, Adobe Acrobat, Photoshop, PHStat, Minitab, Internet Explorer,..., Google Docs, Picasa,..., iWorks; Pages, Numbers,..., QuickBooks, Project Management, Employee Relations, Human Resources, Manufacturing, Management, Coaching, Hiring, Sourcing

Education
Walsh College   2008 — 2010
Master, Business Administration; Finance

Oakland University
Bachelor, Liberal Arts; Sociology, Spanish

Macomb Community College
Associate's degree, General Studies

Experience
GreenPath Debt Solutions   September 2014 - October 2014
Kelly Services  October 2012 - September 2014
Trusted Translations  January 2012 - April 2012
Search Solutions Digital Media   June 2011 - August 2011
University of Miami  September 2010 - December 2010
Bromberg & Associates   June 2010 - August 2010
Wal-Mart  August 2009 - December 2009

Skills
Spanish, Graphic Design, Marketing, Customer Service

Education
Madonna University   2012 — 2014
Bachelor's degree, Graphic Design

University of Miami   2010 — 2012
Bachelor's degree, International Studies/Marketing/Spanish

Universidad Nacional de Tucumán
Study Abroad

Universidad del Norte Santo Tomás de Aquino
Study Abroad

Experience
Lease Corporation of America  June 2015 - Present
GreenPath Debt Solutions   September 2008 - May 2015
Target Corporation  June 2005 - April 2008
Kmart Corporation  January 2003 - June 2005
Kmart Headquarters  January 2001 - January 2003
Kmart Headquarters  January 1998 - January 2001

Skills
Credit, Policy, Budgeting, Customer Service, Word, Excel, Outlook, Problem Solving, Customer Relations, Microsoft Office, Telephone Skills, PowerPoint, Hiring, Scheduling, Coaching, Team Building, Supervisory Skills, Retail, Advertising, Budgets, Employee Training, Call Centers, Human Resources, Payroll, Training, Inventory Management, Performance Management, Credit Counseling, Teamwork, Finance, Sales, Microsoft Excel, Microsoft Word

Education
Northwood University
Bachelor, Business Administration

Northwood University
Associates Degree Business Management

Experience
GreenPath Debt Solutions   January 2006 - Present
Novi Community Schools  April 2004 - January 2006
CVS Caremark Corporation  October 1998 - February 2004

Education
University of Michigan-Dearborn   1999 — 2004
Bachelor of Arts (B.A.), History, Secondary Education

Experience
GreenPath Debt Solutions   2001 - 2012

Skills
Management, Debt Elimination, Mortgage Servicing, Legal, Legal Assistance, Legal Research, Performance Management, Quality Assurance, New Hires, Internet, Microsoft Office, Behavioral Interviewing, Performance Appraisal, Metrics, Office Administration, Typing, Family Law, Bankruptcy, Recruiting, Call Center, Coaching, Interviews

Education
University of Michigan-Dearborn   1997 — 2002
Bachelors, Politcal Science and Psychology

Experience
Key Safety Systems  July 2014 - Present
Key Safety Systems  June 2011 - July 2014
GreenPath Debt Solutions   June 2009 - May 2011
Global Office Solutions  October 2008 - April 2009
Liberty Mutual Insurance  October 2007 - October 2008
EDS Group  March 2007 - October 2007
Custom Data Solutions  November 2005 - March 2007

Skills
Strategy, Budgets, Management, Process Improvement, Root Cause Analysis

Education
Michigan State University   2000 — 2005
Bachelor's degree, Business Management

Experience
GreenPath Debt Solutions   June 2008 - Present
RJ Reynolds  December 2001 - October 2008

Skills
Sales, Customer Service, Confidentiality, Budgets, Health Insurance, Photoshop, Photography, Microsoft Office, Credit, Bankruptcy, Outlook, Data Entry, Access

Education
University of Michigan
Bachelor of Arts (BA), Psychology

Washtenaw Community College
Photography