Intervoice Company
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Intervoice Employees
Alcatel-Lucent September 2014 - Present
Alcatel-Lucent October 2011 - September 2014
Alcatel-Lucent January 2009 - October 2011
Alcatel-Lucent January 2007 - December 2008
Alcatel September 2005 - December 2006
Alcatel January 2003 - September 2005
Intervoice April 1995 - June 1998
Texas Instruments January 1989 - March 1995
Skills
Telecommunications, Wireless, IP, IPTV, LTE, UMTS, Product Management, VoIP, Mobile Devices, Managed Services, Product Marketing, Mergers & Acquisitions, Strategy, Network Architecture, Start-ups, Ethernet, Broadband, Go-to-market Strategy, Business Strategy
Education
The University of Texas at Dallas - School of Management 1989 — 1993
Masters, Business Administration
University of Oklahoma 1984 — 1988
Bachelor of Science, Electrical Engineering
Dell February 2015 - Present
Dell February 2014 - Present
Dell November 2011 - February 2014
Dell October 2010 - October 2011
Dell September 2006 - October 2010
Intervoice May 1999 - September 2006
Skills
Product Management, IVR, Telecommunications, Program Management, Mobile Applications, Project Management, Call Center, SDLC, Requirements Analysis, Speech Recognition, Process Improvement, Customer Experience, Vendor Management, Voice User Interface..., User Interface Design, SaaS, Software Development, Solution Selling, Usability Testing, Strategic Planning, VXML, Pre-sales, Mobile Solutions, Data Analysis, Mobile Technology, Software Project..., User Experience, Solution Architecture, Mobile Application..., Agile Project Management, Telephony, Agile Methodologies, Professional Services, Mobile Marketing, Business Strategy, Web Services, Strategic Partnerships, VoIP, CTI, Test Planning, Brand Development, Mobile Strategy, Test Management, Business Analytics, Six Sigma, Mobile Care and Support, Call Centers
Education
University of North Texas
Business Computer Information Systems, Business Administration, Management and Operations
Nuance Communications October 2012 - Present
Convergys September 2010 - October 2012
Convergys (acquired Intervoice in 2008) October 2008 - August 2010
Intervoice March 2007 - October 2008
Intervoice August 2003 - March 2007
Intervoice January 2000 - July 2003
Bank of America February 1997 - December 1999
Education
University of North Texas 1996 — 1999
BS BA, Business Computer Information Systems
Permian 1986 — 1990
Franklin Gray Patents LLC February 1998 - Present
CASA of Oklahoma County 2014 - 2015
CASA of Oklahoma County 2014 - 2015
CASA of Oklahoma County 2014 - 2015
Capital Defense College at the Center for American and International Law April 2014 - April 2014
DNA Enterprises 1996 - 1998
Intervoice 1990 - 1996
InterVoice, S/A 1993 - 1994
Texas Instruments 1986 - 1990
Motorola 1984 - 1986
Skills
Intellectual Property, Patents, Patent Prosecution, Legal Writing, Research, Patentability, Telecommunications, Start-ups, Prosecution, Legal Research, Strategy, Embedded Systems, Creative Problem Solving, Contract Negotiation, Marketing Strategy, Wireless, Management, Strategic Partnerships, Mobile Devices, Engineering Management, Medical Devices, Hardware Architecture, Litigation Support, Signal Processing, Product Marketing, Cloud Computing, R&D, Systems Engineering, Product Development, Business Development, Electronics, Semiconductors, Strategic Planning, Innovation Management, Mergers & Acquisitions, Program Management, IP, New Business Development, Entrepreneurship, Cross-functional Team..., Professional Services, Innovation Consulting, Innovation Development, Copyright Law, Business Strategy, Technology Transfer, Competitive Intelligence, Public Speaking, Problem Solving
Education
Buffalo State (SUNY) 2011 — 2014
Master of Science (M.Sc.)
Univ. of Maryland 2005 — 2006
Graduate Studies, Biotechnology/Bioinformatics
Patent Resources Institute 1996 — 1998
USPTO Registration, Patent Law
University of Oklahoma
BSEE, Microcontroller and microprocessor-based design
Carahsoft Technology Corp. July 2012 - Present
Symantec Corporation June 2003 - July 2012
AT&T 2002 - 2003
Intervoice 2001 - 2002
MCI October 1988 - May 2001
Skills
Solution Selling, Channel, SaaS, Enterprise Software, Cloud Computing, Sales Management, Sales Operations, Security, Disaster Recovery, Channel Partners, Salesforce.com, Professional Services, Telecommunications, Direct Sales, CRM, Management, Sales, Integration, Leadership
Education
University of Oregon
IntelliCentrics March 2012 - Present
FedEx Office April 2011 - February 2012
Convergys May 2008 - 2010
Intervoice 2005 - 2008
Intervoice 1995 - 2005
Skills
Java, Windows, JavaScript, XML, Linux, Selenium, Testing, Eclipse, Web Services, Visual Studio, Requirements Analysis, Test Automation, Subversion, SQL, IVR, Unix, VMware, Enterprise Software, Software Quality..., SDLC, Data Warehousing, Databases, Troubleshooting, Shell Scripting, Scrum, Oracle, Software Development, Agile Methodologies, Integration, Perl, Quality Assurance, Web Applications, Software Project..., TCP/IP, Python
Education
University of North Texas
BS, Computer Science
UT Austin
BA, Microbiology
Needle January 2015 - August 2015
Lithium Technologies April 2013 - November 2014
LivePerson January 2012 - April 2013
Nexidia March 2011 - January 2012
Convergys (Acquired Intervoice) December 2009 - March 2011
Convergys, Inc. (Acquired Intervoice) December 2008 - December 2009
Convergys (Acquired Intervoice) January 2006 - December 2008
Intervoice May 1997 - December 2005
Periphonics May 1996 - May 1997
VoiceCom 1990 - 1996
Skills
Executive Management, SaaS, Enterprise Software, Salesforce.com, Professional Services, Direct Sales, Channel, Strategic Partnerships, Lead Generation, Unified Communications, CRM, Demand Generation, Go-to-market Strategy, Solution Selling, Cloud Computing, Strategy, Selling, Business Alliances, Start-ups, Leadership, Channel Partners, Sales Management, Business Development, Sales, Product Management, Key Account Management, Mobile Devices, Managed Services, B2B, Software Industry, Partner Management, Telecommunications, New Business Development, Outsourcing, Strategic Planning, VoIP, IVR, Sales Enablement, Product Marketing, Training, Thought Leadership, Team Leadership, Multi-channel Marketing, Complex Sales, Team Management, Team Building, Cross-functional Team..., Pre-sales, Program Management, Management
Education
University of South Florida 1984 — 1987
BA, Organizational Communication
Connection Solutions LLC August 2015 - Present
UJAB, LLC January 2012 - Present
Ulterius Technologies, LLC August 2013 - July 2015
Pixius Communications June 2012 - January 2013
Pixius Communications 2008 - June 2012
STT Ventures January 2005 - 2008
Pixius Communications January 2002 - October 2004
Transwestern Publishing August 2000 - October 2001
Intervoice February 1989 - July 2000
Skills
Operations Management, Business Development, Project Management, Mergers, Business Strategy, Strategic Planning, Marketing, Product Management, New Business Development, Wireless, Mobile Devices, Team Management, Go-to-market Strategy, Management, Telecommunications, Negotiation, Strategic Partnerships, Entrepreneurship, Business Planning, IVR, Executive Management, Sales Operations, Team Leadership, Budgeting & Forecasting, Account Management, Cost Control, Change Management, Expense Planning, International Business..., International Business..., Grant Writing, Customer Satisfaction, Managed Services, Sales, VoIP, Business Analysis, Expenses
Education
University of Oklahoma - Price College of Business 1964 — 1969
BBA, Marketing, Finance
University of Oklahoma - Price College of Business
BBA, Marketing
Convergys 2008 - Present
Intervoice April 2006 - September 2008
Intervoice 1997 - 2006
Aspect Communications 1997 - 1997
Intervoice 1995 - 1997
SEI 1994 - 1994
Skills
CTI, Speech Recognition, Contact Centers, Call Center, Multi-channel Marketing, IVR, Competitive Analysis, SaaS, Professional Services, Customer Experience, Solution Selling, VoIP, Telecommunications, Channel Partners, Cloud Computing, Mobile Devices, Call Centers, Unified Communications, Enterprise Software, Telephony, Service Delivery, Pre-sales, Analytics, Vendor Management, Cross-functional Team..., Requirements Analysis
Education
University of North Texas 1991 — 1994
BA, Business Computer Information Systems
IBM i2 January 2012 - Present
PromaSys December 2010 - May 2011
Kaiser Permanente June 2010 - December 2010
WhiteHat Security September 2007 - December 2009
Intervoice September 2006 - May 2007
Nuasis March 2003 - September 2006
Latitude Communications 1996 - 2001
Skills
Salesforce.com, SaaS, Lead Generation, Consultative Selling, Cloud Computing, Intelligence Analysis..., New Business Development, CRM, Sales Management, Enterprise Software, Sales
Education
University of Phoenix 1985 — 1987
Bachelor of Business Administration (BA), Business Administration, 3.8
Washington Mutual June 2002 - Present
Intervoice June 1994 - May 2002
Education
University of North Texas 1990 — 1993
BA, Information Systems
ETAN Industries March 2001 - Present
Intervoice 2000 - 2001
Acclaim Telecom Services 1998 - 2000
SBC Communications Inc. 1996 - 1998
Skills
Visual Basic, Microsoft SQL Server, Call Centers, Database Administration, IVR, Integration, Java, Databases, Telecommunications, XML, VB.NET, Troubleshooting, SQL
Education
University of Oklahoma - Price College of Business 1993 — 1995
MIS
Synapse Group Inc./Time Inc. 2002 - Present
Intervoice July 1999 - March 2002
Skills
Agile Methodologies, Requirements Analysis, SDLC, Software Project..., Business Intelligence, IVR, E-commerce, Vendor Management, Business Analysis
Education
University of North Texas 1998 — 1999
MBA, Business Computing Information Systems
Verizon Wireless December 2009 - December 2009
Foxworth-Galbraith Lumber Company February 1998 - September 2008
Intervoice January 1995 - February 1998
MBNA Marketing Systems May 1994 - September 1994
Education
University of Phoenix Online 2001 — 2003
Master of Arts in Organizational Management, Management
University of North Texas 1986 — 1994
Bachelor of Business Administration, Business Computer Information Systems