Medica Company
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Medica Employees
Hill-Rom February 2014 - Present
Medica November 2012 - February 2014
HealthPartners March 2011 - November 2012
Ucare May 2010 - March 2011
William Mitchell College of Law September 2009 - February 2010
Voigt, Klegon, & Rodè, LLC April 2007 - November 2009
Skills
Medicare, Healthcare Compliance, Health Law, Healthcare, Policy, Government, Compliance, Insurance, Legal Research, Writing, Managed Care, Research, Legal Writing
Education
William Mitchell College of Law 2006 — 2009
Juris Doctor
College of St. Catherine 2001 — 2005
Bachelor of Arts, Political Science
Hennepin County April 2013 - Present
Office for Business & Community Economic Development, University of Minnesota August 2013 - June 2014
Minnesota Visiting Nurse Agency June 2013 - August 2013
360 Communities August 2012 - August 2013
Amherst H. Wilder Foundation May 2012 - August 2012
Resource, Inc. October 2009 - May 2012
Medica June 2009 - October 2009
Cornerstone June 2008 - April 2009
Skills
Social Services, Leadership, Motivational..., Non-profits, Experience working with..., Community Resources, Case Managment, Policy Analysis, Health Insurance, Housing Issues, Mental Health, Youth Work, Motivated self-starter, CBT, School Social Work, Family Services, Child Welfare, TANF, Employment Training, Microsoft Applications, Mindfulness, Nonprofits, Program Evaluation, Project Planning, Community Organizing, Crisis Intervention, Stata, Focus Groups, Report Writing, Advocacy, Navigation Systems, Community Outreach, Public Policy, Case Management, Social Justice, Adolescents, Mental Health Counseling
Education
University of Minnesota- Hubert H. Humphrey School of Public Affairs 2012 — 2014
Master of Public Policy
University of Minnesota- School of Social Work 2010 — 2014
Master of Social Work (MSW), Direct Practice- Children and Families
University of Minnesota-Twin Cities 2007 — 2009
Bachelor of Science (BS), Family Social Science
Normandale Community College 2006 — 2008
Associate of Arts (AA)
Principal Financial Group January 2014 - Present
Preferred Homes & Developmen March 2013 - Present
Medica 2011 - Present
Humana August 2010 - Present
Self-employed June 2009 - Present
Self Employed June 2009 - Present
Edward Jones January 2008 - April 2009
H&R Block December 2005 - May 2006
NAPA Auto Parts February 1988 - September 1997
Skills
Small Business, Marketing Strategy, Entrepreneurship, Sales, Marketing, Sales Management, Microsoft Office, Investments, Business Strategy, Management Consulting, Real Estate, Insurance, Medicare
Education
North Dakota State University 1985 — 1987
Bachelor of Arts (B.A.), Business Administration and Management, General
North Dakota State College of Science 1981 — 1983
Associate of Arts and Sciences (A.A.S.), General Studies
Medica August 2005 - October 2008
Skills
Marketing, Project Planning, Event Planning, Time Management, Leadership, Public Speaking, Social Media, Marketing Communications, Event Management, Social Networking, Community Outreach, Fundraising
Education
North Central University 2000 — 2005
Business Administration, business, cross cultural
DIRECTV December 2014 - Present
DIRECTV September 2013 - December 2014
Kaiser Permanente March 2012 - September 2013
BioScrip, Inc. July 2011 - December 2011
HCL Technologies March 2011 - July 2011
Medica November 2010 - March 2011
Medica March 2009 - November 2010
Tata Consultancy Services 2006 - 2009
Tata Consultancy Services 2003 - 2006
Skills
Informatica, Informatica..., Microsoft SQL Server, Oracle SQL, Teradata, Data Warehousing, ETL, SOA, SQL, Databases, Oracle, Business Process, Integration, Database Design, Microstrategy, Business Intelligence, Business Objects, Database Administration, Data Quality, Data Marts
Education
National Institute of Technology Tiruchirappalli
Medica June 2015 - Present
Medica August 2014 - June 2015
Medica June 2013 - August 2014
Medica August 2012 - June 2013
Skills
Leadership, Quality Focus, Resolving Conflict, Time Management, Microsoft Office, Product Knowledge, Communication, Customer Service, Problem Solving, Analyzing Information
Education
Saint Mary's University of Minnesota 2015 — 2017
Master of Arts (MA), Health and Health Services Administration
University of St. Thomas 2010 — 2012
Bachelor of Arts (BA), Community Health Education
North Hennepin Community College 2008 — 2010
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities
Medica February 2014 - Present
Medica March 2012 - February 2014
Medica May 2006 - March 2012
Medica March 2003 - May 2006
UnitedHealth Care November 2002 - March 2003
Medica April 2002 - October 2002
Medica November 2001 - April 2002
Medica February 2001 - November 2001
Medica December 1999 - February 2001
Medica May 1998 - December 1999
Skills
Process Improvement, Insurance, Healthcare, Call Centers, Customer Service, Team Building, Health Insurance, Leadership, Strategic Planning, Employee Benefits, Staff Development, Vendor Management, Medicaid, HIPAA, Medicare, Customer Satisfaction, Data Analysis, Managed Care, Business Development, Performance Management, Cross-functional Team..., Account Management, Business Analysis, Visio, Team Leadership, Training, Access, Marketing, Claim, Change Management, Management, Outlook, Analysis, Customer Relations, Budgets, Leadership Development, Sales Management, Employee Relations, Time Management, Public Speaking, Microsoft Word, Sales, Policy, Recruiting, Microsoft Excel, Healthcare Management, Operations Management, Project Management, Strategy, Customer Experience
Education
Montana State University-Bozeman
Bachelor's degree, Communications
National Reading Club January 2015 - Present
National Readers Club January 2015 - Present
Medica December 2014 - January 2015
Medica November 2014 - January 2015
Bureau of Collection Recovery - an Aditya Birla Minacs company November 2012 - March 2014
Minacs-Express Scripts Call Center December 2011 - January 2012
LaQuinta Inns & Suites April 2011 - September 2011
Extended Stay Hotels 2011 - 2011
Eddy's Resort July 2005 - July 2009
Skills
Customer Service, Organization, Teamwork, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Office..., Data Entry, Filing, Out going, Diligent, Problem Solving, Loyal, Hardworking, Can Do Approach, Time Management, PowerPoint, Leadership, Call Centers, Telephone Skills, Management, Administrative..., Strategic Planning, Team Building, Microsoft Office, Social Networking
Education
North Hennepin Community College 2012 — 2012
Microsolf Office 2010, none at this time.
Cooper Senior High 1970 — 1973
General, general
Medica July 2014 - Present
McKesson Health Solutions May 2013 - March 2014
Fairview Health Services March 2011 - May 2013
Dakota Communities August 2010 - March 2011
Skills
Healthcare, Epic Systems, Healthcare Information..., HIPAA, Medicare, Medical Insurance, Medical Billing &..., Medical Terminology, Medical Law & Ethics, Insurance Billing, Invoicing, Hospitals, Outlook
Education
Normandale Community College 2012 — 2017
Nursing, Registered Nursing/Registered Nurse
Hopkins cOMMUNITY cENTER 2010 — 2010
g.e.d
Everest institute 2007 — 2008
diploma, Medical Insurance Specialist/Medical Biller
Auburn Homes and Services December 2014 - Present
Medica April 2014 - Present
The Lutheran Home Association November 2011 - December 2014
Carver County January 2014 - May 2014
The Children's House September 2010 - December 2013
Skills
Project Management, Public Speaking, Microsoft Office, Community Health, Community Outreach, PowerPoint, Microsoft Word, Customer Service, Microsoft Excel, Volunteer Management, Leadership, Event Planning, Social Determinants Of..., Team Building, Health Education, Research, Teaching
Education
Minnesota State University Mankato 2010 — 2014
Bachelor's of Science, Community Health Education
Minnesota State University, Mankato 2010 — 2014
Bachelor of Science (B.S.), Community Health Education
Stella and Dot October 2012 - Present
Medica January 1996 - August 2002
Marquette Capital Bank 1989 - 1996
Skills
Apparel, Retail, Sales, Life and Health..., Personal Banking, Styling, Marketing, Customer Service, Time Management, Strategic Planning, Social Networking
Education
Normandale Community College 1988 — 1991
General
Jurrens and Associates, Inc. 1998 - Present
Medica 1995 - 1998
SCX 1992 - 1995
D&M Computing Inc. 1989 - 1992
Skills
Silverlight, ASP.NET, C#, SQL Server, .NET, Software Development, MySQL, Database Design, ADO.NET, WCF, T-SQL, Web Services, Application Development, Web Applications, SQL Server 2000-2008, Web Development, Microsoft SQL Server, Agile Methodologies, Databases, Visual Studio, IIS, AJAX, SQL, CSS, HTML, LINQ, ASP.NET MVC, Windows, Software Design, Subversion, XML, XSLT, JavaScript
Education
Minnesota State University, Moorhead 1985 — 1989
BS, Computer Information Systems
PreferredOne May 2015 - Present
PreferredOne April 2014 - April 2015
Humana April 2012 - April 2014
Groups Plus Inc. April 2009 - April 2012
Medica November 2007 - April 2009
Associated Financial Group 2000 - 2007
Skills
Dental, Group Medical, Health Savings Accounts, Health Insurance, Group Health, Disability Insurance, Employee Benefits, Critical Illness, Employee Engagement, Flexible Spending..., Cafeteria Plans, COBRA, Group Benefits, Insurance, Health, Wellness Programs, HR Consulting, Retirement Planning, Underwriting, Benefits, Benefits Administration, Long Term Care, Strategic Planning, Compliance, Negotiation, Term Life Insurance, Budgeting, Long-term Care, Employee Wellness, Claim, Sales, Brokers, Dentistry
Education
Minnesota State University, Moorhead 1993 — 1997
BS, Construction Management
Minnesota State University, Mankato October 2014 - Present
Minnesota State University, Mankato September 2014 - Present
Medica August 2013 - August 2014
Robbinsdale Area Schools (in Minnesota) September 2012 - June 2014
Robbinsdale Area Schools (in Minnesota) August 2012 - August 2013
Genesys Works August 2012 - August 2013
Minnesota Business Venture July 2012 - July 2012
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Management, Customer Service, Motivational Speaking, Leadership, Team Motivation, Team Leadership, Communication, Peer Mentoring, Peer Leadership, Python
Education
Minnesota State University, Mankato 2014 — 2018
Bachelor's Degree, Information Technology, Freshmen
Robbinsdale Cooper High School 2010 — 2014
High School, Graduated Senior
Forthright Solutions October 2014 - Present
Thompson Hall Santi Cerny & Katkov January 2015 - April 2015
Medica October 2012 - July 2013
Third Judicial District Public Defender's Office May 2010 - August 2010
Education
William Mitchell College of Law 2013 — 2016
Doctor of Law (J.D.)
University of Minnesota-Duluth 2007 — 2012
History, Business Administration
Academy of Holy Angels 2003 — 2007
HealthPartners January 2014 - Present
The Minnesota Literacy Council September 2008 - September 2014
Park Nicollet Health Services June 2012 - December 2013
Minnesota Literacy Council January 2011 - December 2013
Target October 2011 - May 2012
Target October 2008 - September 2011
Medica November 2005 - October 2008
Aafedt, Forde, Gray, Monson and Hager, PA January 2004 - November 2005
HealthPartners 1994 - 2003
Skills
Medical Compliance, Litigation, Strategic Planning, Healthcare, Leadership Development, Dispute Resolution, Health Care Compliance, Compliance, Cross-functional Team..., HIPAA, Healthcare Management, Hospitals, Insurance, Leadership, Managed Care, Management, Nonprofits, Policy, Team Building, Medicare, Team Leadership, Healthcare Information..., Process Improvement
Education
William Mitchell College of Law 1999 — 2003
JD, Law
College of Saint Benedict 1986 — 1988
BA, Pastoral Ministry
US Department of Homeland Security, CBP June 2015 - Present
Emdeon - TC3 Health July 2012 - June 2015
US Department of Homeland Security November 2005 - December 2011
Long Term Care Group (Univita Health) January 2004 - November 2005
UnitedHealthcare - Ingenix January 2000 - December 2003
Medica September 1997 - September 2000
Skills
Registered Nurse, Certified Case Manager, AHIMA - CCS-P, Certificate in..., Proficient computer..., Team player, Able To Multi-task, Great People Skills, Healthcare, Medicine, Healthcare Information..., Healthcare Management, Managed Care, Nursing, Medical Records, HIPAA, Patient Education
Education
Normandale Community College 1992 — 1995
Associate of Science (AS), Registered Nursing/Registered Nurse
KB Home August 2013 - Present
Apple Retail August 2011 - August 2013
Apple August 2011 - August 2013
Medica January 2005 - February 2006
American Dental Partners October 2000 - January 2005
Milliman & Robertson November 1999 - October 2000
WestHealth February 1996 - November 1999
G&K Services June 1991 - October 1995
Skills
Employee Benefits, Payroll, Leadership, Public Speaking, COBRA, Benefits Administration, HRIS, Employee Relations, Recruiting, Human Resources, Employment Law, HR Consulting, Policy, Healthcare, Team Building, Management
Education
North Hennepin Community College 1988 — 1990
Medica June 2015 - Present
KPMG US June 2014 - June 2015
Boulay September 2012 - June 2014
The Lakeland Companies June 2010 - September 2012
Skills
Accounting, Financial Reporting, Auditing, SEC filings, SEC Financial Reporting, Management, Investments, Finance, Tax Returns
Education
Minnesota State University, Mankato
Bacheler's of Science, Accounting
Optum Health September 2012 - Present
Medica January 2010 - September 2012
Medica Health Plans 2005 - 2010
Skills
HMO, Medicare, Account Management, Health Care Reform, PPO, Provider Relations, Medicare Part D, HIPAA, Benefits Administration, Brokers, Vendor Management, Health Policy, Healthcare Industry, Health Insurance, Flexible Spending..., Group Medical, Sales, Medicaid, COBRA, Employee Wellness, Team Building, Disability Insurance, Pharmacy Benefit..., Disease Management, Underwriting, Long-term Care, Process Improvement, Life Insurance, Claim, Call Center, Cafeteria Plans, Small Business, Salesforce.com, Term Life Insurance, Managed Care, Call Centers, Insurance, Employee Benefits, Dentistry, Minnesota Health and...
Education
Minnesota State University, Mankato
BS, Public Health Eduation
Medica March 2004 - Present
StayWell Health Management September 2002 - February 2004
Medica September 1986 - November 2001
Skills
Proven leadership..., Strong sales/new..., Data Analysis, Trend Forecasting, Build Strong..., Advanced..., Excellent development &..., Strategy, Program Management, Project Planning, Strategic Planning, Process Improvement, CRM, Human Resources, Managed Care, Program Development
Education
University of Saint Francis, Joliet, Illinois 1986 — 1989
Master's degree, Health/Health Care Administration/Management
Normandale Community College 1980 — 1982
Associate's degree, Registered Nursing/Registered Nurse
University of Wisconsin-La Crosse 1976 — 1980
Bachelor of Science (BS), Community Health Education
Medica August 2012 - August 2013
Education
Minnesota State University, Mankato 2013 — 2018
Bachelor's degree, Computer Engineering
cooper high school 2009 — 2013
R3 Continuum / Behavioral Medical Interventions March 2014 - Present
Medica November 1999 - November 2002
Gage Marketing Group November 1994 - December 1999
Skills
Customer Service
Education
Normandale Community College 2008 — 2009
Assc Degree, Marketing
Smithdeal Massey Business College 1975 — 1977
General Business, Business
St Patrick's , Highland Springs HS
East African Healing Services Inc January 2014 - Present
Premier Home Healthcare LLC August 2013 - Present
Hennepin County July 2012 - June 2014
Hennepin County August 2008 - July 2012
Medica April 2006 - August 2008
Skills
HTML, B2B Marketing Strategy, New Business Development, Government, Strategic Planning, Customer Service, NGOs, Policy, Refugees, Market Research, Non-profits, Microsoft Office, Public Speaking, Research, Community Outreach, Nonprofits, Process Improvement, Management, Project Planning, Policy Analysis, Analysis, Project Management, Microsoft Excel, Public Policy, English, Databases, Social Media, Teamwork, Business Analysis, Human Rights, International Relations, Access, Business Process, Program Management
Education
Saint Cloud State University - G.R. Herberger College of Business 2011 — 2014
Master of Public Administration (MPA), International Relations and Affairs
Minnesota State University, Mankato 2003 — 2008
Bachelor of Applied Science (B.A.Sc.), Economics
Medica August 2013 - February 2015
UCare Minnesota July 2006 - July 2013
Data Recognition Corporation December 2005 - July 2006
Wells Fargo June 2005 - November 2005
Target Technology Services May 1997 - June 2005
Benefis Health System May 1987 - April 1997
Montana Deaconess Medical Center May 1987 - April 1997
Buttrey Food and Drug December 1984 - May 1987
United States Marine Corps November 1980 - October 1984
Skills
DB2, Access, CICS, HP-UX, Unix Shell Scripting, PL/SQL, COBOL, SQL Server, Databases, SQL, Unix, Java, Visio, Software Engineering, Application Development, BizTalk, REXX, C#, Fileaid, Websphere, ETL, Windows Server, Visual Studio, Microsoft SQL Server, VSAM, Software Development, Easytrieve, Oracle, Endeavor, Perl, Visual Basic, Testing, Data Warehousing, HTML, Mainframe, SDLC, MVS, Data Integration, Requirements Analysis, SPUFI, VB.NET, Data Modeling, SQL*Plus, IIS, Informatica, .NET, Systems Analysis, Performance Tuning, EDI, Operating Systems
Education
North Hennepin Community College 2005 — 2007
AA, Computer Science
Ongoing 1997 — 2005
Computer Science
United States Marine Corps 1980 — 1984
Computer Science
Wells Fargo Insurance Services October 2002 - Present
Medica August 1996 - 2002
NordicTrack June 1994 - July 1996
Skills
Insurance, Customer Service, Underwriting, Account Management, Sales, Employee Benefits, Selling, Strategic Planning, Team Building, Banking, Sales Management, Leadership, Call Centers, Marketing, Risk Management, Process Improvement
Education
Minnesota State University, Moorhead 1991 — 1994
Bachelor Science, Corporate Fitness & Public Health Ed
National Technical Group/ENTEGEE October 2014 - Present
Medica August 2013 - April 2014
US Bank September 2011 - November 2012
U.S. Bank November 2009 - August 2011
American Eagle Outfitters September 2008 - November 2009
American Eagle Outfitters March 2007 - August 2008
Skills
Human Resources, Training, Hiring Practices, Employee Training, Recruiting, Telephone Interviewing, Interviewing Skills, Interview Preparation, New Hire Orientations, Customer Service, Customer Service..., Sales Trainings, Retail Category..., Credit Cards, Payments, Internet Banking, Call Centers, Customer Service..., Customer Service..., Talent Acquisition, Technical Recruiting, Interviews, Sourcing, Temporary Placement, Cold Calling, Staffing Services, Internet Recruiting, Temporary Staffing
Education
North Hennepin Community College 2010 — 2011
North Hennepin Community College
Business Administration and Management, General
JPMorgan Securities LLC January 2009 - Present
Chase Bank January 2007 - January 2009
Medica October 2002 - December 2006
Education
Normandale Community College 2004 — 2006
Bachelor of Science (B.S.), Business Administration and Management, General
Medica March 2013 - Present
Medica May 1992 - March 2013
Medica 1990 - May 1992
Medica May 1987 - 1990
Twin Rivers Care Center 1985 - May 1987
Twin Rivers Care Center July 1982 - 1985
Skills
Managed Care, Medicare, Medicaid, Healthcare, Clinical Research, Health Insurance, HIPAA, Healthcare Information..., Informatics, Insurance, Policy, Medicine, Disease Management, Pharmacy, Health Policy, Hospitals, Healthcare Consulting, Utilization Management, Process Improvement, Quality Improvement, Management, Healthcare Management
Education
North Hennepin Community College 1979 — 1982
Associate of Science (A.S.), Registered Nurse
Medica May 1999 - Present
North Clinic 1995 - 1999
Skills
Health Insurance, Medicare, Healthcare, Claim, Managed Care, Medicaid, Insurance, HIPAA, HMO, Provider Relations, Customer Service, Team Building, Process Improvement
Education
North Hennepin Community College
Medica December 2010 - Present
Full-time student at NHCC August 2009 - June 2010
Archway October 2008 - April 2009
Carlson Companies June 2003 - October 2008
Carlson Marketing Worldwide 2003 - 2008
Skills
Accounting, Accounts Receivable, Payroll, Invoicing, Account Reconciliation, General Ledger, Microsoft Excel, Financial Reporting, Bank Reconciliation, Financial Statements
Education
North Hennepin Community College 2009 — 2013
Accounting
Medica Research Institute May 2015 - Present
Medica March 2012 - May 2015
BestMark, Inc. February 2012 - March 2012
RedBrick Health September 2011 - December 2011
North Dakota State University June 2005 - August 2011
Skills
Research, Analytics, Statistics, Scientific Writing, Social Psychology, Consumer Behavior, Cognitive Psychology, Data Analysis, SAS, MySQL, Visual Basic, Microsoft Office, Survey Research, Research Project..., Computer Hardware, Mentoring, Excel, Word, PowerPoint, Data Collection, Experimental Design, Quantitative Research, Quantitative Analysis, R, University Teaching, Report Writing, Questionnaires, Statistical Modeling, Critical Thinking, Online Research, Linear Regression
Education
North Dakota State University 2008 — 2011
PhD, Experimental Social Psychology, 4.0
North Dakota State University 2005 — 2009
Masters of Science, Experimental Social Psychology, 4.0
North Dakota State University 2002 — 2005
Bachelors of Science, Psychology, 3.49
Best Buy February 2015 - September 2015
Medica June 2010 - February 2015
Cargill October 2008 - May 2010
Liberty Property Trust August 2003 - September 2008
Skills
Outlook, Administrative..., Microsoft Excel, Customer Service, Employee Benefits, Health Insurance, Process Improvement, Microsoft Office, Insurance, Microsoft Word, Benefits Administration, Employee Relations, Leadership, Team Building, Event Planning, Strategic Planning, Management, Training, Onboarding, Human Resources
Education
University of Sioux Falls
English Language and Literature, General
North Hennepin Community College
Speech Communication and Rhetoric
Medica August 2015 - Present
Leonard D. Schaeffer Center for Health Policy and Economics August 2014 - August 2015
AbbVie June 2014 - August 2014
Los Angeles Bio Medical Research Institute October 2013 - May 2014
Biogen Idec June 2013 - August 2013
Children's Hospitals and Clinics of Minnesota June 2011 - July 2012
National Taiwan University Hospital December 2008 - July 2010
Skills
SAS programming, SPSS, Stata, Microsoft Office, SQL, Gretl, Data Analysis, Clinical Research, Informatics, Statistics, Pediatrics, Public Health, Outcomes Research, Epidemiology, Health Economics, Health Services Research, Biostatistics, SAS, Literature Reviews, Clinical Trials, Pharmacoeconomics, Health Policy, Pharmacoepidemiology, Research Design, Healthcare, Pharmacists, Pharmaceutical Industry, Pharmacy, Data Management, Statistical Programming, Quantitative Research, Systematic Reviews, Meta-analysis, Clinical Pharmacy
Education
University of Southern California 2012 — 2017
Doctor of Philosophy (Ph.D.), Pharmaceutical Economics and Policy
University of Minnesota-Twin Cities 2010 — 2012
Master of Science (M.S.), Health Services Research, Policy & Administration, 3.8
National Taiwan University 2004 — 2008
Bachelor of Science (BS), Pharmacy, 3.6
Medica June 2015 - Present
Surescripts March 2014 - May 2015
UnitedHealth Group September 2012 - February 2014
OptumHealth April 2010 - August 2012
Wells Fargo June 2009 - March 2010
CIGNA April 2006 - May 2009
CIGNA Behavioral Health 2006 - 2009
RCIS/Wells Fargo October 2005 - March 2006
GMAC Rescap 2003 - 2005
American Express Financial Advisors [Ameriprise] 2000 - 2002
Skills
Software Documentation, Project Management, Process Improvement, Databases, Strategy, PMO, Integration, Outsourcing, Microsoft Office, Financial Reporting, Team Leadership, Team Building, Program Management, Quality Assurance, Vendor Management, Business Analysis, Requirements Analysis, SDLC, Leadership
Education
North Hennepin Community College 1996 — 1997
Science Museum of Minnesota August 2015 - Present
Medica February 2014 - Present
Ronald McDonald House Charities, Upper Midwest January 2012 - September 2015
Hennepin County District Court July 2011 - December 2011
Qwest Communications Corp 2001 - 2011
Office of the Minnesota Attorney General 1999 - 2001
Hennepin County District Court 1991 - 1999
Skills
Board of Directors, Board Governance, Finance, Management, Leadership, Organizational..., Organizational..., Internal Audit, Nonprofits, Mediation, Dispute Resolution, Strategic Planning, Law, Community Engagement, Communication, Judicial, Trials
Education
William Mitchell College of Law
Juris Doctor (J.D.)
University of Wisconsin-Madison
Bachelor’s Degree, Political Science
Minnetonka High School
Medica March 2014 - April 2015
Medica October 2010 - March 2014
Medica May 2008 - October 2010
Feller Chiropractic 1986 - 2007
Skills
Health & Wellness, Program Development, Wellness Coaching, Process Improvement, Health Insurance, Insurance, Managed Care, Medicare, Employee Benefits, Claim, SDLC, Training, Wellness, Coaching, Employee Wellness, Healthcare, Leadership, Chronic Pain, Back Pain, Physical Medicine, Networking
Education
Palmer College of Chiropractic 1983 — 1985
Doctor of Chiropractic, Chiropractic
Minnesota State University, Mankato 1977 — 1980
Bachelor's Degree, Audiology/Audiologist and Speech-Language Pathology/Pathologist
Optum July 2011 - Present
OptumHealth July 2008 - September 2011
OptumHealth July 2006 - July 2008
Medica March 2004 - September 2006
Skills
Healthcare, Managed Care, Business Analysis, Health Insurance, Coaching, Strategic Planning, Strategy, Account Management, Leadership, Healthcare Information..., Business Development, Business Intelligence, Project Management, Wellness, Customer Service, Healthca, Management, Process Improvement, Sales
Education
Normandale Community College 1993 — 1995
St. Cloud State University 1991 — 1993
Medica October 2014 - Present
UnitedHealth Group June 2014 - September 2014
T-mobile September 2013 - March 2014
Comcast January 2012 - September 2013
Verizon February 2007 - January 2012
Skills
Telecommunications, Call Center, Management, Team Building, Sales Management, Customer Satisfaction, Sales Process, Team Leadership, Training, Direct Sales, Call Centers, Customer Service, Leadership, Account Management, Sales, Customer Retention, Cold Calling, Sales Operations, Process Improvement, Customer Experience, Strategic Planning, Time Management, Microsoft Office, Insurance, Coaching, Retail, Sales Presentations, Hiring, Public Speaking, Project Management
Education
New Mexico State University-Dona Ana
Business Administration and Management, General
Meagher & Geer, PLLP May 2014 - Present
Community Mediation & Restorative Services, Inc. June 2011 - Present
Terhaar, Archibald, Pfefferle & Griebel, LLP May 2012 - April 2014
Medica August 2012 - December 2012
Minnesota Lawyer March 2012 - August 2012
Community Mediation Services, Inc. May 2011 - May 2012
TommieMedia August 2009 - August 2010
Smoothie King (SKFI) June 2009 - September 2009
Education
William Mitchell College of Law 2010 — 2014
Juris Doctor
University of St. Thomas 2007 — 2010
Bachelor of Arts, Communication and Journalism
Southern Methodist University 2006 — 2006
Fairview Physician Associates June 2015 - Present
Medica October 2014 - June 2015
Medica September 2012 - April 2015
Heartland June 2012 - November 2012
Healthpartners July 2010 - May 2012
Kingsway Retirement Living November 2009 - July 2010
HealthPartners 2001 - 2009
Friendship Manor Health Care Center 1998 - 2001
Skills
Registered Nurse, Healthcare Management, BLS, Healthcare, Managed Care, Medicare, Nursing, Inpatient, Disease Management, Teaching, Utilization Management, Medicaid, HIPAA, Patient Advocacy, Case Management, Leadership, Training, Acute Care, Epic Systems, Clinical Research
Education
Normandale Community College 1991 — 1994
Associates Degree in Nursing, Registered Nursing/Registered Nurse
Ambiente Gallerie March 2015 - Present
PowerLegacy Lifecoaching September 2010 - Present
Medica February 2011 - August 2014
Medica April 2008 - February 2011
Carlson Marketing December 2003 - April 2008
Carlson Marketing February 1998 - December 2003
Skills
Life Coaching, Wellness Coaching, Executive Coaching, Team Management, Team Leadership, Change Management, Group Work, Creative Writing, Wellness, Leadership, Marketing, Public Speaking, Healthcare, Team Building, Customer Service, Coaching, Stress Management, Management, Process Improvement, Training
Education
CTI-Coaches Training Institute 2010 — 2011
CPCC (Certified Professional Co-Active Coach), Life Coach
Normandale Community College 2003 — 2007
Associate of Arts (A.A.), Playwriting and Screenwriting
Medica May 2013 - Present
Card fulfillment Services October 2012 - Present
Target June 2011 - September 2011
Subway May 2005 - June 2011
Skills
•Lead large groups to..., •Ability to stay..., •Quick to pick up new..., •Communicate well with..., •Generate new ideas to..., •Thrive in high stress...
Education
Minnesota State University, Mankato 2008 — 2013
Sport Management & Human Resource Management
Optum January 2015 - Present
Herbalife July 2014 - Present
Medica April 2009 - June 2014
Medica 2005 - 2007
Medica 2005 - 2005
Medica 2003 - 2005
Skills
Team Leadership, Mentoring, Business Process..., Business Planning, Program Management, Cross-functional Team..., Process Improvement, Leadership, Management, Policy, Change Management, Health Insurance, Healthcare, Managed Care, Insurance, HIPAA, Medicare, Team Building
Education
Minnesota State University, Mankato 1994 — 1996
Master's degree, Health/Health Care Administration/Management
North Dakota School of Science 1991 — 1993
Associate's degree, Liberal Arts and Sciences/Liberal Studies
UCare 2013 - Present
Accretive Health 2010 - January 2013
Medica 1996 - 2010
The Prudential July 1986 - December 1995
Skills
Clinical Research, Disease Management, Medicaid, Medicare, Healthcare Management, HIPAA, Health Insurance, Healthcare, Insurance, Process Improvement, Healthcare Information..., Staff Development, Data Analysis, Hospitals, Operations Management, Team Building, Claim, Case Managment, Care Coordination, Managed Care, Performance Improvement, Leadership, Medical Records, Program Management, Policy, Quality Improvement, Provider Relations, Healthcare Consulting, Revenue Cycle, Health Policy, Medical Compliance, Healthcare Industry, Physician Relations, HMO, EMR, EHR, Epic Systems, Home Care, Case Management
Education
Normandale Community College
University of MN
UnitedHealthcare October 2012 - Present
Medica October 2007 - October 2011
UCare Minnesota February 2005 - October 2007
Skills
System Configuration, Policy Writing, Electronic remits, HIPAA, Health Insurance, Medicaid, Claim, Medicare, Data Analysis, Policy, Managed Care, Employee Benefits, Medical Coding, Health Policy, Insurance, Medicare Part D, Benefits Administration, Process Improvement, Software Documentation, Healthcare Information..., Healthcare Industry, Healthcare
Education
Rasmussen 2004 — 2006
Associates, Business Management
North Hennepin Community College 1986 — 1987
no degree, Nursing
Medica October 2011 - Present
Noridian Benefit Plan Administrators March 2005 - December 2011
Special Accounts June 2009 - July 2011
Noridian Mutual Insurance Company July 2007 - June 2009
Blue Cross Blue Shield of North Dakota July 1990 - March 2005
National Health Care, Inc September 1989 - July 1990
Skills
Employee Benefits, Health Insurance, Insurance, Underwriting, Leadership, Sales, Brokers, New Business Development, Selling, Management, Negotiation, Managed Care, Medicare, Health Savings Accounts, Customer Service, Healthcare, HIPAA, Team Building, Strategic Planning, Process Improvement, Small Business, Marketing, Account Management, Customer Retention, Coaching, Strategic Partnerships, Disability Insurance, Group Insurance, COBRA, Claim, Term Life Insurance, Health Care Reform, Long-term Care, Life Insurance, Flexible Spending..., Workers Compensation, Provider Relations, Medicaid
Education
Purdue University and the National Blue Cross Blue Shield Association
Bachelor of Science, Business Management
Minnesota State University, Moorhead 1987 — 1989
BS, Business Management
North Dakota State College of Science 1985 — 1987
Associate of Science (A.S.), Business Administration and Management, General
WHS
Evantage Consulting April 2007 - Present
Allina Hospitals & Clinics June 2006 - December 2006
Park Nicollet Health Services 2001 - 2006
Medica January 1998 - May 2000
Skills
Healthcare, Healthcare Management, Healthcare Information..., EMR, EHR, Process Improvement, Healthcare Consulting, Cross-functional Team..., Project Management, Business Strategy, Strategic Planning, Managed Care, Leadership, Informatics, Program Management
Education
University of Minnesota - Carlson School of Management 1999 — 2001
MHA, Healthcare Administration
University of Minnesota-Twin Cities 1992 — 1994
BA, Physiology
Minnesota State University, Mankato 1990 — 1992
Care Fusion August 2008 - Present
Cardinal Health May 2001 - August 2008
Pfizer October 1997 - May 2001
Allina Health Systems / Medica Health Plans December 1996 - November 1998
Medica August 1993 - October 1997
Allina Health Systems / Medica Health Plans February 1996 - December 1996
Skills
Hospitals, Surgery, Territory, Cardiology, Urology
Education
Minot State University 1989 — 1993
BA, Marketing/ Business Administration, Marketing
Medica May 2004 - Present
Catholic Charities of the Archdiocese of St. Paul 1987 - 2001
Skills
Communication, Compliance, Creative Writing, Technical Writing, Organized with Strong..., Close Attention to..., Access, Analysis, Auditing, Business Analysis, Business Process..., Claim, Coaching, Customer Service, Data Analysis, Employee Benefits, Event Planning, HIPAA, Health Insurance, Healthcare, Healthcare Industry, Healthcare Information..., Insurance, Managed Care, Medicaid, Medicare, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, Process Improvement, Public Speaking, Software Documentation, Vendor Management, Visio, Budgets, Policy, Recruiting, Leadership Development, Networking, Proposal Writing, Strategic Planning, Call Center, SDLC, SQL, Account Management, Contract Management, Quality Assurance, Healthcare Management, PowerPoint
Education
St. Mary's University 2011 — 2011
Information Technology
North Hennepin Community College 2002 — 2008
Paralegal Certificate
United Health Group November 2010 - Present
OptumHealth November 2009 - November 2010
Medica January 2008 - November 2009
Wells Fargo May 2007 - January 2008
Target Corporation June 2006 - May 2007
Allianz Life February 2006 - June 2006
Regis Corporation November 2005 - February 2006
Carlson Marketing Group January 2005 - November 2005
UnitedHealth Group, Inc. 1997 - 2005
Education
Minnesota State University, Mankato 1994 — 1997
BSC
Cambridge high school Dubai
Medica August 2012 - Present
Skills
Legal Research, Corporate Law, Policy, Litigation, Contract Drafting, Contract Negotiation, Medicare, Medicaid, Health Law, Legal Compliance, Legal Writing
Education
William Mitchell College of Law 2002 — 2005
J.D.
University of Notre Dame 1996 — 2000
B.A.
Medica September 2011 - Present
Pinebrook Homeowners Association December 2011 - Present
Room & Board Weekend Outlet November 2012 - Present
Crate & Barrel October 2005 - November 2012
Wells Fargo November 2010 - August 2011
Spanlink Communications / Calabrio Inc. July 2005 - December 2009
Spanlink Communications / Calabrio Inc. July 2005 - December 2009
Target 2003 - 2005
Target 2001 - 2003
Target October 2000 - November 2001
Skills
Marketing Communications, Dreamweaver, Leadership, PowerPoint, Management, Marketing, Photoshop, Event Planning, Corporate Communications, Training, Microsoft Excel, Adobe Creative Suite, Customer Service, Facebook, Illustrator, Web Content, Web Design, Google Analytics, User Experience, Sitecore, Agile Methodolgy, Events Coordination, Trade Shows, SharePoint, Microsoft Word, XHTML, Diplomacy, Highly detail oriented, Retail, Merchandising, Visual Merchandising, Organized self-starter, Microsoft Publisher, Salesforce.com, Laserfiche, Event Management, ExactTarget
Education
University of Minnesota-Twin Cities 1996 — 1999
Journalism and Mass Communication
Normandale Community College 2010 — 2010
Certificate Programs
HealthCare.com September 2014 - Present
Target February 2014 - September 2014
Target January 2011 - December 2013
Medica February 2008 - January 2011
The Thomson Corporation July 2007 - February 2008
University of Nebraska–Lincoln 2002 - 2007
Skills
Data Analysis, SAS, Statistics, Managed Care, Healthcare, Analytics, Quantitative Research, Analysis, Qualitative Research, Strategy, Health Policy, Process Improvement, Research, Business Intelligence, Employee Benefits, Leadership
Education
University of Nebraska-Lincoln 2002 — 2008
Ph.D., Experimental Psychology
University of Nebraska-Lincoln 2002 — 2005
M.A., Experimental Psychology
North Dakota State University 1998 — 2002
M.S., Psychology
Sleep Number by Select Comfort June 2014 - Present
Wellpoint Anthem June 2012 - March 2014
Cargill November 2010 - June 2012
OptumHealth December 2009 - November 2011
Medica September 2004 - October 2009
UnitedHealthcare 2003 - 2004
Onvoy 2002 - 2004
Qwest Communications 1995 - 2001
LaserMaster 1989 - 1994
Skills
Process Improvement, Business Analysis, Change Management, Vendor Management, Cross-functional Team..., Project Management, Strategic Planning, Program Management, Visio, Team Building, Team Leadership, Business Process..., Operations Management, Budgets, Call Center, Healthcare, Leadership, Business Intelligence, SDLC, Process Engineering, Project Planning, Strategy, Insurance, Business Process, Integration, Call Centers
Education
Minnesota State University, Moorhead 1979 — 1983
Bachelor of Science (BS), Industrial Illustration
OptumInsight June 2011 - Present
UnitedHealth Group April 2009 - August 2012
Medica September 2010 - March 2011
UnitedHealth Group- UHPS April 2009 - September 2010
Macy's East November 2007 - August 2009
United Health Group April 2007 - February 2008
UHG IT Business April 2007 - February 2008
Target (MODIS Consulting) April 2005 - October 2006
Ouida (wee-dah) April 2005 - October 2006
Accenture (Randstad Temporary) August 2004 - March 2005
Skills
Software Documentation, Process Improvement, Management, Analysis, Access
Education
Rasmussen College- 2012 — 2015
Healthcare Management, Health, 3.9 GPA
North Hennepin Community College 2003 — 2004
Project/Data Management course work
University of Minnesota-Twin Cities 1987 — 1991
Pre-Law/accounting
University of Minnesota-Twin Cities
BS, Business Management
North Hennepin Community College
Verisk Retail November 2013 - Present
Digital River March 2008 - October 2013
Ambient Consulting November 2007 - February 2008
Carlson Marketing March 2006 - November 2007
Definity Health / United HealthCare Group September 2004 - March 2006
United HealthCare Group January 2001 - September 2004
Medica September 1999 - January 2001
Keane August 1998 - August 1999
Computer Horizons July 1997 - July 1998
Blue Cross Blue Shield of Minnesota July 1996 - July 1997
Skills
J2EE Java, Spring, Spring MVC, Apache Camel, Apache Activiti, Hibernate, JDO, SOA Architecture, REST Web Services, JAXB, SOAP Web Services, Struts, Cloud-based eCommerce..., JUNIT
Education
University of St. Thomas 1998 — 2001
Master of Science, Software Engineer
Minnesota State University, Mankato 1994 — 1996
Bachelor of Science, Computer Science
Medica IT Project ManagerMedica Health Plans2007 - Present
UnitedHealth Networks January 2006 - December 2007
Education
Minnesota State University, Moorhead 1987 — 1990
Medica April 2008 - Present
Qwest Communications June 2000 - August 2007
Education
National American University
Medica June 2012 - Present
Medica September 2010 - June 2012
Medica Health Plans July 2008 - September 2010
Medica July 2006 - July 2008
SUPERVALU April 2005 - July 2006
SUPERVALU September 2004 - April 2005
Skills
Call Centers, Health Insurance, Contact Center..., Real Time Monitoring, Leadership, Workforce Management, Team Building, Contact Center..., Process Improvement, Training, Analysis, Management, Customer Satisfaction, Forecasting, Insurance, Budgets, Microsoft Excel, Time Management, Data Analysis, Cross-functional Team..., Vendor Management, Outlook, Project Management
Education
North Hennepin Community College 2004 — 2005
Associate's Degree, Business Management
Medica May 2015 - Present
Medica March 2013 - May 2015
OptumHealth February 2012 - March 2013
Bloom Health July 2010 - January 2012
Medica June 2008 - July 2010
Medica December 2006 - June 2008
Minnesota School of Business July 2006 - October 2006
Capella University December 2004 - May 2006
Town & Country Credit September 2004 - November 2004
Wells Fargo Financial Acceptance March 2003 - August 2004
Skills
Process Improvement, Leadership, Training, Coaching, Program Management, Management, Business Process..., Project Management, CRM, Employee Benefits, Call Center, Customer Service, Call Centers, Account Management, Cross-functional Team..., Healthcare, Insurance, Negotiation, Sales, Sales Process, Vendor Management
Education
Minnesota State University, Mankato 1998 — 2002
BS, Communications, Marketing
Blue Cross and Blue Shield of Minnesota August 2013 - Present
Hamline University January 2012 - Present
Medica March 2013 - August 2013
UCare Minnesota November 2008 - January 2013
Concordia Academy/Minneapolis Lutheran 2003 - 2009
United Healthcare November 2004 - November 2008
Berkley Risk Administrators 2002 - 2004
Travelers Insurance (formerly St. Paul Companies, Inc) 1997 - 2002
Allianz Life 1991 - 1997
Skills
Strategic Planning, Healthcare, Compliance, Adult Education, Coaching, Team Building, Cross-functional Team..., Business Process..., Medicare Advantage, Change Management, Policy, Leadership, Business Process, Data Analysis, Health Policy, Privacy Law, Program Management, Analysis
Education
William Mitchell College of Law 1998 — 2002
JD
University of Vermont 1987 — 1990
Graduate studies, Education
St. Olaf College
BA, Biology
Medica January 2013 - Present
Medica July 2006 - Present
Medica July 2006 - Present
Medica Health Plans 1997 - Present
Medica 2007 - 2011
Medica 2007 - 2011
Medica 2008 - 2010
Skills
Oracle SQL, Informatica, Agile Project Management, Systems Analysis, PL/SQL, Basics of Unix, Healthcare Information..., Production Support, AS400 system, Data Analysis, Database Design, XGEN COBOL, COBOL, Unix
Education
Minnesota State University, Mankato 1979 — 1980
BS, Computer Science
Medica October 2014 - Present
Medica October 2010 - Present
Medica April 2006 - October 2010
Medica September 2004 - April 2006
Snyder Drug Stores December 1997 - July 2005
Medica August 2002 - August 2004
Medica December 1999 - August 2002
Four Seasons Eyecare July 1997 - November 1997
Skills
Health Insurance, Insurance, Call Center, Claim, HIPAA, Healthcare, Process Improvement, Healthcare Management, Customer Service, Coaching, HMO, Visio, Call Centers, Data Analysis, Analysis, Vendor Management, Software Documentation
Education
North Hennepin Community College
St. Cloud State University
BioScrip Pharmacy March 2011 - Present
Wells Fargo December 2008 - December 2010
Medica March 2004 - July 2008
Minnesota Gastroenterology January 2002 - April 2004
MINNESOTA EYE CONSULTANT January 2000 - January 2002
UNITED HEALTH CARE January 1995 - January 2000
Skills
Customer Service, Insurance, Strategic Planning, Microsoft Excel, Business Analysis, Database Administration, Call Center, Process Scheduler, Benefits Administration, PowerPoint, Human Resources, Management, Data Management, Contract Management, Forecasting, Customer Service..., Healthcare Industry, Healthcare Information..., Accounts Receivable, Training, Software Documentation
Education
INDEX COMPUTERS 2010 — 2011
no degree, Computer Science
Normandale Community College 2008 — 2010
no degree, Project Management courses
HENNEPIN COUNTY TECHNICAL CENTER 2000 — 2002
no degree, Business Management
United HealthGroup March 2008 - Present
Ambient Consulting July 2006 - March 2008
Medica October 2004 - July 2006
United HealthGroup November 1997 - October 2004
CSI Maximus May 1996 - November 1997
Skills
Program Management, Requirements Analysis, Business Analysis, Quality Assurance, PMP, Software Documentation, Risk Management, Management, Data Warehousing, SDLC, Strategy, Oracle, SQL, Business Requirements, Software Development, PMO, Vendor Management, Testing, Visio, Project Management
Education
Villanova University 2008 — 2008
Six Sigma Green Belt
Normandale Community College 1988 — 1991
Associate, Business
Project Management Institute
PMP certification
Medica Project CoordinatorMedica Insurance Company1992 - Present
Skills
Insurance, HIPAA
Education
North Dakota State University 1984 — 1988
project management
Medica May 2008 - Present
Medica October 2000 - May 2008
Carver County Community Health March 1997 - August 1998
UnitedHealth Group 1992 - October 1993
Park Nicollet Methodist Hospital February 1988 - 1990
Wesley Long Community Hospital July 1986 - February 1988
St Lukes Hospital (UnityPoint Health) May 1985 - June 1986
Skills
Healthcare, Medical Case Management, Utilization Review, Public Health, Managed Care, Medicaid, HIPAA, Health Insurance, Disease Management, Healthcare Management, Nursing, Hospitals, Case Managment, Inpatient, Insurance, Medical Terminology
Education
Mount Mercy College 1984 — 1985
Bachelor of Science (B.S.), Nursing
College of St. Catherine 1977 — 1981
Bachelor of Arts (B.A.), Medical Sociology/Nursing
Medica VP and GMMedica Health Plans1998 - Present
UnitedHealth Group March 1994 - November 1998
Prudential Healthcare 1980 - 1994
Education
Minnesota State University, Mankato 1976 — 1980
BA, BUsiness
Medica February 2010 - Present
Medica May 2002 - February 2010
Education
Normandale Community College
University of Minnesota-Twin Cities
PreferredOne May 2014 - Present
Medica September 2013 - May 2014
HealthPartners December 2012 - August 2013
St. Jude Medical June 2009 - November 2012
Universal Hospital Services, Inc April 2007 - June 2009
Mayo Clinic Health Solutions May 2005 - December 2006
UnitedHealth Group, Specialized Care Services May 2001 - April 2005
Minnesota Department of Human Services September 1999 - May 2001
Skills
Compliance, Contract Negotiation, Policy, HIPAA, FDA, Contract Management, Medical Devices, Clinical Trials, Data Privacy, Health Care Law, Commercial Contracting, Managed Care, Health Law, Healthcare, Client Counseling, Health Care Reform, health plans
Education
Concordia College - Moorhead, MN
Bachelor of Arts, Political Science, magna cum laude
Loyola University, School of Law, Institute for Health Law
Master of Laws, Health Law, 3.78
William Mitchell College of Law
Juris Doctorate, Law, cum laude
Old Dutch Foods November 2014 - Present
Medica September 2014 - October 2014
All Covered January 2011 - August 2014
Escape Key February 2009 - January 2010
Hennepin County 2010 - 2010
Christopher & Banks November 2004 - February 2009
Skills
Troubleshooting, Active Directory, Computer Hardware, Servers, Windows Server, Firewalls, XP, VMware ESX, Hardware, VMware, Microsoft Exchange, Virtualization, Group Policy, System Administration
Education
Normandale Community College
Computer Science
Children's Hospitals and Clinics of Minnesota November 2014 - Present
Medica August 2013 - November 2014
Medica Health Plan July 2011 - July 2013
Medica July 2007 - July 2011
Avera Health Plans September 2005 - July 2007
Avera Health Plans May 2005 - September 2005
ŠKODA AUTO a.s. May 2004 - September 2004
Skills
Compliance, Risk Management, Security, Legal Research, Auditing, Management, Privacy Law, Process Improvement, Program Management, HIPAA, Policy, Business Ethics, Health Law, Managed Care, Health Care Reform, Medicaid, HMO
Education
William Mitchell College of Law 2009 — 2013
Juris Doctor
Seton Hall Law School 2011 — 2011
The University of South Dakota 1999 — 2005
Master of Business Administration (MBA), Health Services Administration
The University of South Dakota 1999 — 2004
BS, Health Services Administration
Medica September 2008 - Present
Skills
Call Centers, Health Insurance, Insurance, Medicare, HIPAA, Customer Service, Process Improvement, Software Documentation, Claim, Outlook, Customer Satisfaction, Data Entry
Education
Minnesota State University, Mankato 2004 — 2007
Bachelor of Applied Science (B.A.Sc.), Psychology
Medica May 2015 - Present
Fairview Health Services 2010 - May 2015
UnitedHealth Group 2008 - 2010
UnitedHealth Group 2005 - 2008
McKesson 2001 - 2005
CIGNA Behavioral Health 1999 - 2001
Diversified Pharmaceutical Services (purchased by Express Scripts) 1996 - 1999
Delta Dental of Minnesota 1994 - 1996
Skills
Informatics, Financial Modeling, Financial Analysis, Data Analysis, Process Improvement, Analysis, Business Analysis, Healthcare, Forecasting, Healthcare Information..., Financial Reporting, Analytics, Access, Microsoft Excel, Corporate Finance, Finance, Budgets, Cross-functional Team...
Education
Minnesota State University, Moorhead 1990 — 1993
BA, Mathematics
Blue Cross and Blue Shield of Minnesota June 2010 - Present
Medica January 2003 - June 2010
Institute for Clinical Systems Improvement July 1999 - January 2003
Minnesota Department of Health 1995 - 1999
Skills
Managed Care, Hospitals, Medicare, Healthcare, Health Insurance, Medicaid, Writing, Text Editing, Team Facilitation, Clinical Research, Nursing, Quality Improvement, HIPAA, Medicine, Process Improvement, Leadership, Healthcare Information..., Insurance, Health Policy
Education
Institute of Cultural Affairs (ICA) 2000 — 2002
Technology of participation, strategic planning and plan implementation.
Minnesota State University, Mankato 1993 — 1995
Master of Arts, Urban and Regional Studies
College of St. Teresa
Bachelor of Arts (B.A.), Human Biology
Optum Global Solutions January 2012 - Present
OptumHealth August 2010 - January 2012
Medica March 2007 - October 2009
Medica November 2002 - March 2007
Medica September 1998 - December 2001
Medica December 1992 - September 1998
Diversified Phamaceutical Services 1991 - 1992
Skills
Process Improvement, Operations Management, Leadership, Cross-functional Team..., Business Process..., Account Management, Training, Management, Managed Care, Sales, Customer Service, Budgets, Healthcare, Access, Employee Benefits, Health Insurance, Insurance
Education
Chippewa Valley Technical College 1985 — 1987
Associate Degree, Hospitality Management
Normandale Community College
University of Wisconsin-Eau Claire
Medica 2011 - 2012
Medica 2011 - 2012
HealthPartners 2011 - 2012
HealthPartners 2011 - 2012
Medica 2011 - 2012
Wells Fargo Insurance Services 2011 - 2012
OptumHealth Financial (United HealthCare) 2011 - 2012
Wine Sergi Insurance 2011 - 2012
MedImpact 2011 - 2012
DeCare Dental 2011 - 2012
Education
New York University 1992 — 1995
MSW, Psychotherapy
Medica September 2012 - Present
Medica March 1995 - Present
Skills
Health Insurance, Managed Care, Insurance, Healthcare, Employee Benefits, Claim, Call Center, Process Improvement, HIPAA, Team Building, Strategic Planning, Vendor Management
Education
Minnesota State University, Mankato
Medica March 1993 - January 2010
Education
Normandale Community College 1989 — 1993
Associates, General
UnitedHealthcare 2010 - 2012
Medica December 2007 - January 2010
Medica September 2000 - December 2007
Medica July 1998 - September 2000
COON RAPIDS MEDICAL CENTER June 1992 - June 1998
Skills
Access, Clinical Research, Data Analysis, EMR, HEDIS, HIPAA, Healthcare, Healthcare Information..., Managed Care, Medicaid, Medicare, Program Management, Training
Education
Anoka Vocational Technical Institute
North Hennepin Community College
AAS
UnitedHealth Group August 2015 - Present
Medica February 2014 - August 2015
Fox-1 Resources, Inc. July 2013 - December 2013
LABRADOR LifeScience March 2013 - April 2013
Wells Fargo Home Mortgage March 2012 - January 2013
Accountemps August 2011 - March 2012
Target October 2004 - March 2012
Certes Financial Pros June 2011 - August 2011
Medica December 2010 - January 2011
University of Wisconsin-Eau Claire and Western Dairyland September 2010 - December 2010
Skills
Attention To Detail, Accurate, Adaptive, Customer Service, Excel, Microsoft Office, Outlook, PowerPoint, Quality, Retail, Problem Solving, Teamwork, Word, Microsoft Word, Microsoft Excel, Training, Leadership Development
Education
University of Wisconsin-Eau Claire 2009 — 2011
Bachelor in Business Adminstraion, Economics
Normandale Community College 2006 — 2009
Associate of Arts Degree, Accounting
Eagan High School
Medica 2012 - Present
Shakopee High School August 2007 - January 2008
Affiliated Computer Services (ACS - Travel Division) 2001 - 2007
Skills
Community Outreach, Public Speaking, Data Entry, Nonprofits, Outlook, Microsoft Excel, Microsoft Word, PowerPoint, Data Analysis, Access, Customer Service, Microsoft Office, Budgets, Research, Event Planning, Analysis, Policy
Education
Minnesota State University, Mankato 1999 — 2003
B.A, Ethnic Studies
Medica November 2014 - Present
Medica February 2013 - November 2014
G E B Contracting 2005 - 2013
North Memorial Health Care August 2008 - May 2009
CVS Caremark Corporation August 2006 - September 2008
Skills
Health Insurance, Customer Service, Microsoft Word, Medical Terminology, Hospitals, Medical Policies, Healthcare Industry, Pharmacy, Group Benefit Plans, Medicare, Medicaid, Managed Care, HMO, Health Policy, Microsoft Office, Affordable Care Act
Education
North Hennepin Community College 2006 — 2009
Associate of Science, Criminal Justice
Medica March 2013 - Present
eMgine, LLC December 2010 - December 2013
Skills
Healthcare, Medicare, Medicaid, Managed Care, Claims Investigations, Medical Coding, Healthcare Management, Claim, Health Insurance
Education
Normandale Community College 1987 — 1990
Associate's Degree, Registered Nursing/Registered Nurse
Medica June 2014 - Present
OptumInsight May 2013 - May 2014
ADP August 2011 - May 2013
Skills
PeopleSoft, Business Analysis, Software Documentation, Outlook, Data Analysis, Analysis, Process Improvement
Education
North Dakota State University
Bachelor's of Science, Finance
Park Nicollet Institute September 2014 - Present
Park Nicollet - International Diabetes Center February 2012 - September 2014
Medica 2001 - 2011
Damark 1990 - 1999
Skills
Health Insurance, Managed Care
Education
Minnesota State University, Mankato
Business, Marketing and Speech Communications
UnitedHealthcare September 2012 - Present
OptumHealth October 2009 - October 2012
Medica October 2008 - October 2009
OptumHealth Bank October 2006 - March 2008
ISD 709/East High School August 2002 - June 2006
The Recovery Center September 1999 - June 2001
Various Radio January 1985 - March 1999
Skills
Communication, Marketing Communications, Process Improvement, Customer Service, Provider Relations, HIPAA, Health Insurance, Data Analysis, Health Savings Accounts, Microsoft Excel, SharePoint, Dreamweaver, Call Center, HTML, Writing, Creative Writing, Social Media, Copywriting, Copy Editing, Microsoft Office, Microsoft Word, Microsoft Publisher, InfoPath, Photoshop, SnagIt, Insurance, Sales, Call Centers, Editing, Newsletters, Health Policy, Network Development, Public Relations, Healthcare Industry, Medicare
Education
Minnesota State University, Moorhead 1984 — 1989
Speech Communications, English
Medica August 2011 - Present
Evercare August 2007 - August 2011
Northfield Care Center October 2004 - July 2007
Regions Hospital June 2004 - October 2004
Allina Medical Clinic - Northfield June 1997 - June 2004
Skills
Nursing, Care Coordination, MSHO,MSC+,SNBC, Medicare, Long-term Care, Elder Care, Healthcare, Case Management, Healthcare Management, Case Managment, Cpr Certified, Clinical Research, Health Insurance, Medicaid, Health Care Systems, Utilization Management, Managed Care, Healthcare Industry, Home Care
Education
Normandale Community College 1993 — 1995
Associates of Science, RN
Medica Health Plans June 2015 - Present
Medica January 2015 - June 2015
Medica April 2014 - January 2015
Medica December 2011 - April 2014
Target Pharmacy June 2005 - December 2011
Thrifty White Drug January 2001 - January 2004
Skills
Managed Care, Pharmaceutics, Medicine, Insurance, Medicare, Healthcare Information..., HIPAA, Clinical Research, Health Policy, Data Analysis, Health Care Reform, Process Improvement, Medical Compliance, Cross-functional Team..., Strategic Planning, Pharmacueticals, Leadership, Prescription, Immunization, Community Pharmacy, Clinical Pharmacy, Patient Counseling, Medication Therapy..., Diabetes, Pharmaceutical Industry, Clinical Pharmacology, Pharmacoeconomics, Informatics, Compounding, Pharmacy Practice, Certified Immunizer, Prior Authorization, Pharmacy Benefit..., Formulary, Hospital Pharmacy, Pharmacy Technicians
Education
North Dakota State University 1999 — 2005
Doctor of Pharmacy
North Dakota State University 1999 — 2003
Bachelor of Pharmaceutical Science
Medica June 1998 - Present
Skills
Account Management, Employee Benefits, Health Insurance, Insurance, Managed Care
Education
University of Sioux Falls 2007 — 2010
Master of Business Administration (MBA), Business Administration, Management and Operations
Minnesota State University, Moorhead 1988 — 1992
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Medica September 2015 - Present
Skills
Economics, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Teamwork, Research, Critical Thinking, Analysis, Analytics, Leadership, Mentoring, Financial Analysis, Financial Planning, Investments, C++, MS Excel Pivot Tables, Social Media
Education
Minnesota State University, Mankato 2011 — 2015
Bachelor of Science (BS), Economics, 3.33 GPA
St. Cloud State University 2010 — 2011
Medica May 2012 - August 2013
Ridgeview Medical Center November 2009 - May 2012
Abbott Northwestern Hospital November 2005 - September 2006
Abbott Northwestern Hospital December 2003 - September 2006
Skills
Home Care, Healthcare, Hospitals, Case Management, Managed Care, Wound Care, Medical/Surgical, IV, Rehabilitation, Nursing Care, Diabetes
Education
Interlochen Arts Academy
Minnesota State University, Moorhead
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Minnesota State University, Moorhead
Bachelor of Music, Trombone Performance
Cardiocom, LLC October 2013 - Present
Medica April 2006 - April 2013
Blue Cross and Blue Shield of Minnesota August 2001 - April 2006
Frank W. Barry, Ltd CPA 2000 - 2001
Hutchinson Technology, Inc. 1998 - 2000
Skills
Call Centers, Quality Assurance, Employee Benefits, Policy, Health Insurance, Time Management, Disease Management, Claim, HMO, Managed Care, Provider Relations, Medicare, PPO
Education
North Hennepin Community College 1988 — 1997
Asociates in Arts, Liberal Arts and Sciences/Liberal Studies
St. Cloud State University 1991 — 1995
Bachelor of Arts (BA), Urban Studies/Affairs
Medica February 2004 - Present
Hennepin County Medical Center 1989 - 2004
Skills
Healthcare
Education
Normandale Community College
Associate’s Degree, Registered Nursing/Registered Nurse
University of Minnesota-Twin Cities
Bachelor’s Degree, Sociology