Medica Company
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Medica Employees
Optum - UnitedHealth Group November 2013 - Present
UnitedHealthcare Medicare & Retirement June 2010 - November 2013
Medica September 2008 - February 2010
Medica July 2006 - September 2008
Medica March 1999 - July 2006
Medica/Allina March 1998 - March 1999
Express Scripts/ Diversified Pharmaceutical Services July 1992 - March 1998
Skills
Medicare, Management, Claim, Analysis, Managed Care, HIPAA, Health Insurance, Healthcare, Healthcare Management, Process Improvement, Medicaid, Cross-functional Team..., Leadership, Healthcare Information..., Health Policy, Data Analysis, Insurance, Program Management, Strategy, Healthcare Industry, Team Building, Strategic Planning, Vendor Management, Project Management, Healthcare Consulting, Disease Management, Business Analysis
Education
Augustana College
Bachelor of Science, Double major in Accounting and Business Administration with a concentration in Computer Science
Medica July 2014 - Present
Blue Cross and Blue Shield of Minnesota September 2012 - July 2014
Infosys August 2010 - July 2014
Tata Consultancy Services August 2007 - August 2010
3i Infotech January 2007 - July 2007
IBS Software Services June 2005 - December 2006
Skills
Informatica, Software Project..., Requirements Analysis, PL/SQL, ETL, Oracle, Teradata Data Warehouse, SAS programming, Unix Shell Scripting, Testing, Business Intelligence, Data Warehousing, Business Objects, Solution Architecture, Requirements Gathering, Unix
Education
Anna University 2001 — 2005
Bachelor's Degree, Computer Science Engineering
Altru Health System February 2012 - Present
LexiCorp Innovative Design Group, Inc. DBA Park UR Pet June 2008 - April 2011
Medica September 2007 - April 2009
Medica June 2006 - September 2007
Medica December 2004 - June 2006
Skills
Vendor Management, Process Improvement, Project Management, Access, PowerPoint, Visio, Business Development, Budgets, Microsoft Office, Management, Microsoft Excel, Start-ups, Financial Analysis, Nonprofits, Analysis, Healthcare, Insurance, Policy, Business Analysis, Marketing, Marketing Strategy, Market Research, Social Media, Analytics, Data Analysis, Contract Management, Auditing
Education
Bemidji State University
Bachelor of Business Administration (BBA), Entrepreneurial and Small Business Operations
Art Institutes International Minnesota 2005 — 2009
Design Management, Advertising/Marketing
Medica December 2011 - Present
Assisted Living Company January 2009 - December 2011
Essentia Health March 2004 - February 2009
Skills
Patient Safety, Healthcare Management, EMR, Medical/Surgical, Clinical Research, Cpr Certified, Pediatrics, ICU, Healthcare Information..., Patient Advocacy, Medical-Surgical
Education
Metropolitan State University 2011 — 2014
Master's Degree, Nursing
Bemidji State University 2009 — 2011
Bachelor's degree in Nursing, Registered Nursing/Registered Nurse
Anoka Ramsey Community College 1990 — 1992
Associate of Science in Nursing, Registered Nursing/Registered Nurse
Procore Technologies October 2014 - June 2015
Aquent on Demand April 2014 - August 2014
Medica October 2013 - March 2014
MicroEdge August 2012 - April 2013
Augusoft June 2011 - July 2012
United Health Group October 2010 - January 2011
Assurant Health October 2009 - June 2010
Assurant Health September 2008 - October 2009
Assurant Health March 2007 - September 2008
Skills
Health Insurance, Insurance, Salesforce.com, Direct Sales, Technical Documentation, Technical Support, Process Improvement, SaaS, Project Management, Leadership, Training, Account Management, Software Documentation, Customer Experience, Coaching, Sales, CRM, Sales Operations, NetBeans, Microsoft SQL Server, Remote Desktop, Troubleshooting, Employee Training, Testing, Project Planning, Business Development, Customer Service, Call Centers, Sales Management, Team Leadership, Networking, Analysis, Management, Citrix, Functional Programming, Object Oriented Modeling, Database Design, TQM, Lean Management
Education
Augsburg College 2011 — 2014
Bachelor of Arts (B.A.), Management Information Systems, General, 3.26 GPA
Anoka Ramsey Community College 2004 — 2007
AA, Liberal Studies
Medica February 2014 - Present
Medica June 2011 - February 2014
Walgreens June 2006 - June 2011
Express Scripts 2006 - 2006
Mayo Clinic 2002 - 2006
Skills
Pharmacy, Medicare Part D, Pharmacists, Managed Care, Pharmacy Benefit..., Healthcare, Medication Therapy..., Immunization, Pharmacy Automation, Community Pharmacy, Pharmaceutical Industry, Clinical Pharmacy, Medicare, Clinical Research, Disease Management, Utilization Management, Leadership, Pharmacueticals, Informatics, Health Policy, Clinical Pharmacology, Home Infusion, Hospitals, Healthcare Management, Medicaid, Medicine, Healthcare Information..., Medicaid Managed Care, Health Insurance, Employee Benefits, Quality Improvement, Project Management, HIPAA, Healthcare Industry, Diabetes, Patient Counseling, Strategy, Managerial, Prescription, Pharmacy Practice, Pharmaceutics, Pharmaceutical Care, Certified Immunizer, Business Analysis, Provider Relations, Formulary, Health Economics, Patient Safety, Agile Methodolgy, Teaching
Education
Augsburg College 2009 — 2011
MBA, Business
Creighton University 1995 — 2001
Pharm.D, Pharmacy
Optum March 2014 - Present
Optum August 2012 - Present
OptumHealth February 2010 - March 2014
OptumHealth March 2012 - March 2013
OptumHealth November 2007 - March 2010
OptumHealth November 2007 - January 2009
Medica 2005 - 2007
Skills
Health Insurance, HIPAA, Managed Care, Healthcare, Call Center, Employee Benefits, Insurance, Process Improvement, Cross-functional Team..., SharePoint, Data Analysis, Healthcare Management, Management, Team Building, Strategy
Education
Augsburg College 2000 — 2005
Bachelor of Arts (B.A.), Religion/Religious Studies
Mound Westonka High School 1994 — 1999
Minnesota Leadership Institute January 2015 - Present
University of St. Thomas May 2010 - Present
Klein Bank August 2014 - December 2014
Trissential April 2011 - December 2014
Ameriprise Financial Services, Inc. January 2014 - June 2014
MoneyGram International June 2012 - December 2013
Ameriprise Financial Services, Inc. June 2011 - June 2012
Xcel Energy March 2011 - June 2011
Daugherty Business Solutions 2010 - 2011
Medica May 2009 - February 2010
Skills
PMI, Public Speaking, Process Improvement, Program Management, Business Process..., CRM, ERP, Team Leadership, IT Strategy, Visio, Change Management, PMP, Integration, Leadership, Strategy
Education
University of Saint Thomas 2010 — 2016
EdD in progress, Leadership
Augsburg College 2005 — 2009
MA, Leadership
Minnesota State University, Mankato 1983 — 1984
BA, Computer Science/Business Adiminstration
University of Minnesota-Twin Cities 1982 — 1983
Pre-engineering
Normandale Community College 1980 — 1982
Hopkins Eisenhower High School
Hopkins Eisenhower High School
Medica May 2014 - Present
Minnesota Adult and Teen Challenge January 2014 - April 2014
Pilgrim Theological Seminary November 2012 - January 2014
Town and Country Campground 2009 - November 2012
Amanda's Home Cleaning and Residential Services February 2007 - November 2012
Skills
Creative Writing, Public Speaking, Executive Level..., Planning organizational..., Sketching charts and..., Handling detail work, Interviewing..., Support and..., Logical Thinking, Microsoft Office, Administrative..., Office Administration, Receptionist Duties, English, Proofreading, Event Planning, Facebook, Microsoft Excel
Education
Bethel University 2007 — 2009
Associate of Arts (AA), English Literature and Writing
Medica June 2014 - Present
Target April 2014 - June 2014
St. Jude Medical March 2014 - April 2014
Ecolab April 2013 - February 2014
Faegre Baker Daniels LLP June 2013 - December 2013
Best Buy August 2011 - April 2013
Thomson Reuters August 2008 - March 2011
Thomson Reuters August 2005 - March 2011
Thomson 2005 - 2008
UnitedHealth Group 2000 - 2005
Skills
Vendor Management, Women's Leadership, Strategic Planning, Project Management, Leadership Development, Mergers, Supplier Development, Cross-functional Team..., Process Improvement, Change Management, Program Management, Business Analysis, Team Leadership, Team Building, Negotiation, Contract Negotiation, Business Strategy, Leadership, Women Leaders, Outsourcing, Analysis, Forecasting, Strategy, Contract Management, Strategic Sourcing, Procurement, Management, IT Procurement, Business Process..., Business Development, Six Sigma, Sales, Enterprise Software, Sales Management, Continuous Improvement, Retail, Marketing, Customer Satisfaction, Supply Management, Mergers & Acquisitions, Sourcing, Data Center, Logistics, Lease Negotiations, Supply Chain, CRM, Pricing, Supply Chain Management, P&L Management, Product Management
Education
Augsburg College 2008 — 2012
Masters, Masters of Arts in Organizational Leadership, 4.0
Caucus 2011 — 2011
Certified Technology Procurement Executive (CTPE)
Augsburg College
BA, Business & MIS
LMCI February 2013 - Present
Goding Electric Company June 2015 - Present
Goding Enterprises December 2012 - Present
Medica May 2014 - May 2015
Epicor Software October 2013 - May 2014
True Value Company April 2013 - October 2013
Crow River Church June 2010 - January 2013
Skills
Customer Service, Team Building, Sales, PowerPoint, Microsoft Office, Public Speaking, Social Media, Leadership, Microsoft Word, Leadership Development, Team Leadership, Coaching, Process Improvement, Sales Management, Training, Social Networking, Management, Marketing, Retail, Teamwork, Strategic Planning, Marketing Strategy
Education
Bethel University 2004 — 2010
Bachelor of Arts (B.A.), Youth Ministry
Harper College 2003 — 2004
Cigna February 2006 - Present
Definity Health July 2002 - January 2006
Medica March 2000 - July 2002
Public Health Risk Management LLC 1990 - 2000
DePaul Hospital and Home Care August 1989 - October 1990
Southdale Pediatrics August 1988 - August 1989
Abbott Northwestern Hospital July 1987 - August 1988
Skills
Clinical Development, Program Development, Clinical, Healthcare, Case Management, Disease Management, Health Insurance, Wellness, Medicare, Clinical Research, Medicine, Case Managment, Evidence-based Medicine, Health Advocacy, Decision Support, Lifestyle Coaching, Health Promotion, Managed Care, Healthcare Management, Health Policy, Healthcare Information..., Utilization Management, HIPAA, Healthcare Industry, Public Health, Informatics
Education
Bethel University 1985 — 1987
Bachelor of Science, Nursing
Concordia University-St. Paul 1982 — 1983
General Studies
Smiths Medical January 2015 - Present
DBJ Event Planning September 2006 - Present
Medica September 2014 - December 2014
General Mills October 2012 - September 2014
IPR, The Institute of Production & Recording March 2011 - October 2012
Le Cordon Bleu College of Culinary Arts April 2010 - March 2011
Skills
Retail, Sales, Customer Insight, Cross-functional Team..., Brand Management, Social Media Marketing, Advertising, Public Speaking, Public Relations, Time Management, Event Planning
Education
Augsburg College 2009 — 2014
Bachelors of Communications, Human Relations
SPS Commerce August 2015 - Present
SPS Commerce January 2015 - July 2015
Medica May 2014 - November 2014
Hertz August 2012 - May 2014
Industrial Door Company June 2009 - August 2012
Best Buy October 2010 - May 2011
Skills
Microsoft Office, Product Marketing, Speech Writing, Typing, Phone Etiquette, Phone Skills, Work Orders, Purchase Orders, Sales, Sales Order, Customer Service, Social Networking, Telephone Skills, Microsoft Word, Time Management, Data Entry, Teamwork, Social Media, PowerPoint, Retail, Critical Thinking, Social Media Marketing, Marketing Communications, Advertising, Market Research, Public Relations, Marketing Strategy, People Skills, Public Speaking, Sales Presentations, Outlook
Education
University of Minnesota-Duluth 2011 — 2014
Marketing
Anoka Ramsey Community College 2009 — 2011
Generals
Thomson Reuters April 2014 - Present
InstyMeds May 2013 - April 2014
Medica April 2012 - May 2013
HealthSource Solutions, LLC January 2012 - April 2012
Skills
SharePoint, Outlook, Health, Volunteer Management, Word, PowerPoint, Excel, Health Insurance, Customer Satisfaction, Microsoft Excel, Microsoft Word, Facebook, Healthcare, Leadership, Hospitals, Health Education, Sales, Health Promotion, Behavior Change, Customer Service, Data Entry, HIPAA, Healthcare Information..., Managed Care, Healthcare Management, Medicare, Training, Cpr Certified, Time Management, Public Speaking
Education
Augsburg College 2015 — 2017
Master of Business Administration (MBA)
Minnesota State University, Mankato 2008 — 2012
Bachelor of Science, Community Health Education
Royal Caribbean Cruises, Ltd. December 2014 - Present
Bupa Worldwide Corporation September 2012 - December 2014
Medica March 2010 - September 2012
VNL MEDICAL March 2006 - July 2008
Skills
Disease Management, Utilization Management, Healthcare, HIPAA, Managed Care, Medical Terminology, Nursing, Provider Relations, Acute Care, Inpatient, BLS, Healthcare Management, Hospitals, Health Insurance, Medical/Surgical, ACLS, Nursing Education
Education
Aspen University 2014 — 2017
Master's Degree, Nursing Administration
MERCY COLLEGE OF NURSING 2010 — 2010
ASN, Registered Nursing/Registered Nurse
RedBrick Health October 2014 - Present
Medica November 2012 - October 2014
Medica February 2008 - October 2012
CIGNA 2007 - 2008
Minnesota Department of Human Services 2006 - 2007
CIGNA 2005 - 2007
CommonBond Communities 2004 - 2005
CIGNA Behavioral Health 2001 - 2004
Skills
Leadership Development, Wellness Coaching, Program Development, Presentations, Operations Management, Business Strategy, Project Management, Team Building, Leadership, Wellness, Training, Stress Management, Health Education, Program Management, Health Promotion, Managed Care, Strategic Planning, Public Speaking, Healthcare Management, Policy, Behavior Change, Organizational..., Motivational..., Social Services
Education
Augsburg College
Master of Social Work (M.S.W.), Program Development
Miami University
Bachelor of Science (B.S.), Health and Sports Studies
Medica July 2014 - Present
Medica December 2011 - June 2014
Medica March 2011 - November 2011
Independence Blue Cross October 2010 - March 2011
Carlson Wagonlit Travel August 2004 - April 2010
Target November 2003 - August 2004
Wells Fargo Home Mortgage November 2001 - November 2003
Skills
Data Warehousing, ETL, Informatica, SDLC, Business Intelligence, Oracle, SQL, SharePoint, Software Development, Systems Analysis, Agile Methodologies, Requirements Analysis, Unix, Visio, Scrum, IT Management
Education
PMI (Project Management Institute)
PMP Certification
University of St.Thomas
MS, Computer Science
Nagarjuna University
BS, Computer Science
ITIL
ITIL Foundation Certification
Scrum Alliance
Certified Scrum Master
Benchmark Learning (IT Leadership Class)
Monsanto Company January 2015 - Present
Blue Bay Technologies April 2014 - Present
Ameriprise Financial Services, Inc. June 2011 - June 2014
Medica April 2010 - June 2011
Thrivent Financial October 2006 - April 2010
Wells Fargo November 2004 - October 2006
Carlson Companies March 1998 - November 2004
Oracle Corp June 1996 - February 1998
Skills
Enterprise Architecture, Business Intelligence, Data Warehousing, Enterprise Software, Integration, Oracle, ETL, CRM, Cross-functional Team..., Business Objects, SharePoint, Informatica, IT Strategy, Solution Architecture, SDLC, DB2, Accounts Payable, Master Data Management, Cloud Computing, Data Integration, Program Management, Business Analysis, OBIEE, SAS, Data Modeling, Crystal Reports, WebSphere MQ, Message Queue, DataPower, Accounts Receivable, Purchase Orders, Information Technology, Integration Factory, Enterprise Security
Education
BS in Computer Science, Augsburg college 1994 — 1998
BS
University of St. Thomas
MS
Medica September 2004 - May 2014
Allina Hospitals & Clinics May 1994 - August 2004
Allina Hospitals & Clinics June 1978 - July 1990
Skills
Healthcare, HIPAA, Medicare, Utilization Management, Managed Care, Quality Improvement, Nursing, Acute Care, Health Policy, Medicaid, Healthcare Information..., Health Insurance, Provider Relations, Hospitals, Healthcare Consulting, Disease Management
Education
University of Minnesota-Twin Cities
Master of Science (M.S.), Nursing Administration
Augsburg College
Augsburg College, B.S. Nursing
Abbott-Northwestern Hospital School of Nursing
RN (Diploma)
Medica June 2015 - Present
Thomson Reuters September 2014 - June 2015
Brightstar January 2013 - September 2014
American Express January 2012 - January 2013
Skills
Silverlight, WPF, WCF, Entity Framework, LINQ, .NET, SSRS, ASP.NET, TFS, ASP.NET MVC, jQuery, ASP.NET Web API, C#, T-SQL, Microsoft SQL Server, ADO.NET, Web Services, Agile Methodologies, HTML5, ASP.NET MVC4, JavaScript, CSS3, ActionScript, ASP.NET AJAX, WCF RIA, Prism, AngularJs, KnockOutJs, Unit Testing, XHTML, XSLT, Oracle, Oracle SQL Developer, Toad, SQL*Plus, Tortoise SVN, Version One
Education
Adam's Engineering College 2003 — 2007
Bachelor’s Degree
Medica January 2015 - Present
Medica March 2014 - January 2015
Medica September 2013 - March 2014
Park Nicollet Health Services January 2013 - September 2013
Park Nicollet Health Services February 2011 - January 2013
Park Nicollet Health Services September 2008 - February 2011
Park Nicollet Health Services October 2005 - September 2008
Skills
Epic Systems, Healthcare, Healthcare Information..., Hospitals, Healthcare Management, HIPAA, Medical Terminology, Customer Service, Medicare, Medical Billing, Call Centers, Insurance, Medical Coding, Analysis, Management, Time Management, Policy
Education
Anoka Ramsey Community College 2009 — 2013
Associate's degree, Human Resources Management and Services
Medica April 2015 - Present
Wipro January 2015 - April 2015
Wipro March 2014 - December 2014
Thomson Reuters July 2012 - March 2014
Cognizant Technology Solutions August 2007 - July 2012
Skills
Requirements Analysis, PL/SQL, Oracle, SDLC, Data Warehousing, Informatica, Software Project..., Requirements Gathering, SQL, Struts, Business Analysis, Unix Shell Scripting, ETL, Shell Scripting
Education
Bengal Engineering and Science University, Shibpur 2005 — 2007
Master's Degree, Computer Engineering, A
Haldia Institute of Technology 2000 — 2004
Bachelor's Degree, Information Technology, A
Chittaranjan High School
Medica August 2015 - Present
Medica March 2014 - Present
Doherty Top Talent October 2013 - March 2014
Woodlake Medical Management August 2013 - August 2013
Data Recognition Corporation June 2013 - June 2013
Aon Hewitt May 2009 - January 2013
Target April 2008 - May 2009
Target June 2007 - April 2008
Luther Brookdale Chevrolet, Buick Pontiac GMC 2007 - 2007
Luther Brookdale Chrysler, Jeep, Dodge 2006 - 2006
Skills
Medical Terminology, Health Services, Leave of Absence..., Federal and State Leave..., Microsoft Office, Medical Records, FMLA, Customer Service, Microsoft Excel, Health Insurance, Outlook, Employee Benefits, Leadership, Oral & Written..., Benefits Administration, Project Management, Creative Writing, Fitness, Social Networking, PowerPoint, Compensation & Benefits..., Windows, Lotus Notes, Organization, Planning, LinkedIn, Software Development
Education
Anoka Ramsey Community College 2014 — 2017
Associate's Degree, Physical Therapy Technician/Assistant
Anoka Ramsey Community College 2014 — 2014
Certification, Physical Therapy Aide
University of Wisconsin-Superior 2002 — 2006
Bachelor of Science (B.S.), Communication and Minor in Psychology
Robbinsdale Cooper High School
Diploma
Medica June 2012 - Present
Medica July 2011 - June 2012
Cognizant Technology Solutions September 2010 - July 2011
Wipro Technologies March 2007 - September 2010
Skills
SQL, Oracle SQL, Informatica, System Testing, Manual Testing, Performance Testing, User Acceptance Testing, Regression Testing, Test Automation, Test Strategy, Test Planning, Testing, Team Leadership, Coaching, OBIEE, UAT coordination, Integration Testing, Data Migration, Data Analysis, Data Warehousing, ETL, SDLC, Technical Leadership, Strategic Planning, Test Management, Resource Allocation, Requirements Analysis
Education
Anna University
Bachelors of Engineering
Medica December 2014 - Present
Metropolitan Health Plan - Hennepin County May 2012 - November 2014
Metropolitan Health Plan - Hennepin County May 2008 - October 2011
Skills
Medicaid, Medicare, Disease Management, Case Management, Policy, Healthcare Management, Program Development, Hospitals, HIPAA, Utilization Management, Healthcare, Gerontology, EMR, Health Education, Home Care, Health Policy, Managed Care, Nursing, NCQA, Clinical Research, Health Insurance, Patient Advocacy
Education
Bethel University 2010 — 2012
Master's Degree, Gerontology, 3.7 GPA
Bethel University 2001 — 2003
Bachelor's Degree, Nursing, 3.7 GPA
Technical College of the Lowcountry 1987 — 1989
Associate's Degree, Nursing, 3.5 GPA
Medica September 2011 - Present
Optum Health March 2009 - September 2011
Metropolitan Pediatrics Specialist April 2006 - May 2008
Best Buy May 2007 - March 2008
People Serving People September 2007 - November 2007
A Chance to Grow May 2007 - September 2007
Skills
Insurance, Customer Service, Leadership, Health Insurance, Inventory Management, Market Planning, Microsoft Office, Email Marketing, Sales, Market Research, Team Leadership, Marketing, Account Management
Education
Metropolitan State University 2006 — 2008
BA, Marketing Communications
Anoka Ramsey Community College 2001 — 2002
Bachelor of Arts (B.A.)
Upsher-Smith Laboratories May 2012 - Present
Blue Cross and Blue Shield of Minnesota 2009 - 2012
Astellas Pharma 2008 - 2009
Sanofi Pasteur 2003 - 2008
GlaxoSmithKline 2001 - 2003
Medica 1999 - 2001
Diversified Pharmaceutical Services/Express Scripts 1998 - 1999
Blue Care Network 1994 - 1998
Private Medical Practice 1989 - 1992
Solvay Pharmaceuticals 1985 - 1988
Skills
French, Healthcare Management, Managed Care, Health Insurance, Pharmaceutical..., Clinical Development, Clinical Trial..., PBM, Pharmacoeconomics, Global Health, International Business, Private Practice, Analytics, Informatics, Quality Management, Accreditation, Strategic Leadership, Cross-functional Team..., Matrix Management, Provider Contracting, Contract Negotiations, Provider Relations, Product Development, Sales Process, Product Launch, Marketing Strategy, Product Marketing, Product Life Cycle..., Business Process..., Relationship Development, Client Relationship..., Vendor Relations, Customer Relations, Challenges, Complex Solutions, Strategy Development, Collaborative Leadership, Change Leadership, Decision Making Skills, Conflict Resolution, Building Strong Teams, Managing High..., Staff Mentoring, Driving Results, Execution Skills, Leading Projects, Meeting Deadlines, Budget Development, Budget Management, Fundraising
Education
University of Michigan School of Public Health 1992 — 1994
Master of Public Health (M.P.H.)
The Ohio State University College of Pharmacy 1987 — 1988
Fellowship in Clinical Pharmacology
University of Michigan Medical School 1973 — 1977
Doctor of Medicine (M.D.)
Aquinas College 1969 — 1973
Bachelor of Science, Magna Cum Laude, Biology and Chemistry
Medica October 2013 - Present
Minnesota Brokerage Group October 2010 - October 2013
Coldwell Banker Real Estate March 2007 - September 2010
Skills
Administration, Accounting, Microsoft Office, Organizing, PowerPoint, Customer Service, System Administration, Data Entry, Sales, Team Building, Investment Properties, Outlook, Management, Public Speaking, Marketing
Education
Augsburg College
Bachelor of Arts (B.A.), Psychology
Saint Mary's University of Minnesota
Masters Degree, Healthcare Administration
Prime Therapeutics October 2014 - Present
Prime Therapeutics April 2013 - October 2014
OptumHealth August 2011 - April 2013
IGH Solutions/Travel Tags April 2007 - August 2011
Medica January 2006 - April 2007
Medica August 2003 - January 2006
Skills
Product Development, Sales, Market Research, Project Management, Marketing, Process Improvement, Product Management, Sales Management, Account Management, Cross-functional Team..., Leadership, Team Building
Education
Augsburg College 2007 — 2009
MBA, General Management
Augsburg College 1999 — 2003
BA, Psychology
Medica February 2011 - Present
ING September 2000 - February 2011
ReliaStar January 1995 - September 2000
Northwestern National Life Ins. Co. July 1990 - January 1995
Northwestern National Life Ins. Co. January 1987 - July 1990
Northwestern National Life Ins. Co. January 1985 - January 1987
Skills
Employee Benefits, Underwriting, Insurance, Benefits Administration, Strategic Planning, Health Insurance, New Business Development, Sales Management, Marketing Strategy, Consultative Selling, Account Management, Coaching, Disability Insurance, Brokers, Management, Selling, Sales, Life Insurance, Strategy, Cross-functional Team..., Recruiting, Managed Care, Leadership, Training, Pricing, Executive Management, Analysis, Leadership Development, Customer Service, Process Improvement, Risk Management, Vendor Management, Team Building, Call Centers, CRM, Salesforce.com, Time Management, Healthcare, Customer Retention, Business Development, Sales Operations, Performance Management, Contract Negotiation, Relationship Management, Business Analysis, Medicare, Operations Management, Business Planning, Change Management, Financial Services
Education
Bethel University 1980 — 1984
BA, Business and Economics
UnitedHealth Group January 2006 - Present
Uniprise January 2005 - January 2006
UnitedHealthcare 2002 - 2004
UnitedHealthcare 2000 - 2002
Medica 1997 - 2000
Medica 1992 - 1997
Share Health Plan/Medica 1987 - 1992
Skills
Medicaid, Medicare, Managed Care, Health Insurance
Education
Normandale Community College 1999 — 1999
Hennepin Technical College 1981 — 1982
CNA
Boston University
Certificate
UCare June 2014 - Present
Prime Therapeutics August 2013 - March 2014
OptumRx January 2012 - August 2013
Blue Cross Blue Shield of Minnesota May 2010 - January 2012
MN Chapter HFMA June 2009 - May 2010
Medica 2007 - 2010
LarsonAllen, LLP 2006 - 2007
Eide Bailly, LLP 2005 - 2006
Medica 2002 - 2005
Allina Hospitals & Clinics 2001 - 2002
Skills
Medicare, Analysis, Health Insurance, Strategy, Healthcare Consulting, Insurance, Budgets, Auditing, Financial Analysis, Management, Hospitals, Contract Management, Claim, Internal Controls, Customer Service, Outlook
Education
Augsburg College 1991 — 1992
Bachelor of Arts; CPA, Business Administration, Accounting Specialization
University of Minnesota-Twin Cities
BS, Medical Technology
Kodru-Mooney September 2014 - Present
SPS Commerce October 2013 - September 2014
Milestone AV Technologies May 2013 - October 2013
Medica October 2012 - February 2013
Skills
Leadership, Communication Skills, Time mana, Microsoft Excel, PowerPoint, Microsoft Word, Outlook Express, Customer Service, Microsoft Office, Data Analysis, Outlook, Time Management, Data Entry, Access, Invoicing, Telephone Skills, Team Leadership, Teamwork, Account Reconciliation, Critical Thinking, Social Networking, Management, Public Speaking, Sales
Education
Augsburg College 2009 — 2013
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management, Senior
Blue Cross and Blue Shield of Minnesota August 2015 - Present
Blue Cross and Blue Shield of Minnesota June 2012 - August 2015
Blue Cross Blue Shield of Minnesota May 2011 - June 2012
Wellmark Blue Cross Blue Shield 2009 - 2011
Medica 2005 - 2008
Skills
Medical Policy, Utilization Management, Coding and Reimbursement, Managed Care, Health Insurance, HMO, Employee Benefits, Medicare, Strategic Planning, Healthcare Information..., Medicine, Health Policy, HIPAA, Healthcare, Reimbursement, Healthcare Industry, Hospitals, Medicaid, Policy, Leadership, Cross-functional Team..., Pharmacy Benefit..., Benefits Administration, Provider Relations, Disease Management, Public Health, Data Analysis
Education
Rush Medical College of Rush University Medical Center 1983 — 1987
Doctor of Medicine (M.D.)
Augustana College 1980 — 1983
Bachelor of Arts (B.A.), Pre-Medicine/Pre-Medical Studies
Medica November 2010 - Present
Carlson Marketing June 2008 - October 2010
Ameriprise Financial June 2004 - May 2008
American Express Financial Advisors August 2000 - June 2004
Piper Jaffray March 1997 - August 2000
American Express Financial Advisors (Formally IDS Financial Services) October 1989 - March 1997
Skills
Vendor Management, SDLC, Project Portfolio..., PMO, Portfolio Management, Relationship Management, Process Improvement, Disaster Recovery, IT Strategy, Enterprise Architecture, Financial Services, Business Analysis, Business Intelligence, Mergers, Program Management, CRM, Leadership, Cross-functional Team..., Outsourcing, Strategic Planning, Business Process..., Strategy, Management
Education
National College of Business 1980 — 1983
Bachelor of Science, Data Processing / Business Admin
Bethel University 1977 — 1978
Pre-Law
Medica May 2014 - Present
National Eating Disorders Association 2011 - Present
Caribou Coffee January 2010 - Present
The Limited October 2007 - March 2014
Charlotte Russe January 2007 - October 2007
Future Fitness February 2006 - February 2007
Blue Lake Fine Arts Camp 2005 - 2006
Skills
Event Planning, Leadership, Customer Service, Community Outreach, Microsoft Office, Social Media, Facebook, Microsoft Word, Event Management, Public Speaking, Social Networking, Fundraising, Research, Sales, Retail
Education
Bethel University 2013 — 2015
Master of Arts (M.A.), Counseling Psychology
The College of New Jersey 2004 — 2008
Bachelor of Music, Music Education
Argosy University Twin Cities 2012 — 2013
MA, Clinical Psychology
Medica October 2014 - Present
Medica February 2013 - September 2014
Medica November 2011 - February 2013
Medica June 2010 - November 2011
Medica January 2008 - June 2010
Medica July 1994 - January 2010
Skills
Software Project..., Business Solutions, Business Analysis, Business Intelligence, Data Warehousing, Process Improvement, Data Quality, Integration, Management, Leadership, Data Governance, Requirements Analysis, Systems Analysis, Business Requirements, Information Technology, Data Analysis, Healthcare, PMO, Project Management, Solution Architecture, Healthcare Information..., Data Migration, Resource Management
Education
Augsburg College
BA, Management Information Systems
Department of Veterans Affairs June 2012 - Present
Department of Veterans Affairs June 2009 - June 2012
Department of Veterans Affairs November 2007 - June 2012
Department of Veterans Affairs November 2007 - June 2009
Medica November 2007 - June 2009
Medica August 2006 - November 2007
Medical August 2006 - November 2007
Allina Hospitals & Clinics October 2005 - February 2007
Allina October 2005 - February 2007
Federal Reserve Bank April 2005 - August 2006
Skills
Data Entry, Administration, Government, Spreadsheets, Customer Service, Claims, Administrative Support, Word, Excel, Microsoft Office, Research, Billing, Lotus Notes, Employee Benefits, Teamwork, Customer Relations, Training, Microsoft Word, Microsoft Excel, Program Management, Time Management, Teaching, Access
Education
Augsburg College 1988 — 1989
Minnesota State University, Mankato 1985 — 1987
Gamer Packaging, Inc. April 2014 - Present
Gamer Packaging, Inc. May 2012 - April 2014
Medica March 2012 - May 2012
GWG Life May 2010 - August 2010
Skills
Sales, Customer Service, Project Management, Reporting Systems, Microsoft Office 2007, Database Management, Database Admin, Product Development, New Business Development, Account Management, Management, CRM, Sales Operations, B2B, Purchasing, Marketing Strategy, Marketing, Sales Management, Inventory Management
Education
Assumption College 2008 — 2012
OptumInsight January 2007 - Present
Ingenix Enterprise Services October 2005 - May 2006
Medica November 2001 - January 2003
Skills
Manage Client..., Project Management, Written & Oral..., Process Improvement, Communication Skills, Development & delivery..., Key Account Management, Strategic Partnerships, Management, Business Development, Health Insurance, Healthcare, Strategic Planning, Managed Care, Medicare, Business Process..., CRM, Sales Operations, Change Management, Vendor Management, Training, Leadership, Sales, Account Management, Medicaid, Analytics, Policy, Management Consulting, Cross-functional Team..., Healthcare Industry, HIPAA
Education
Black Hills State University 1992 — 1995
Bachelor of Applied Science (B.A.Sc.), Wellness Management
Black Hills State University 1992 — 1995
Bachelor of Applied Science (B.A.Sc.), Sociology
Bismarck State College 1990 — 1992
Medica November 2009 - Present
ShopNBC November 2009 - January 2011
University of Northern Iowa August 2009 - November 2009
Sprint Nextel March 2000 - February 2009
Nextel 2000 - 2007
Nextel Partners March 2000 - September 2001
The Times of India September 1995 - July 1999
Otto India Ltd March 1990 - September 1995
Skills
Oracle
Education
National Institute of Information Technology 1991 — 1994
Honours Diploma, Systems Management
Delhi Institute Of Management and Services 1987 — 1988
PG Diploma, Computer Science
Berhampur University 1985 — 1987
Bachelors, Commerce
Medica February 2015 - Present
DAHL Consulting March 2014 - February 2015
Dahl Consulting March 2013 - March 2014
Skills
Public Speaking, Social Media, Time Management, Data Entry, Event Planning, Windows, Leadership, Team Building, Training, Photoshop, Outlook, Analysis, Customer Service, Change Management, Management, Project Management, Microsoft Excel
Education
Augsburg College
Bachelor of Business Management, Management Information Systems, 3.95
PLHS
Medica August 2012 - Present
Silpada Designs June 2012 - Present
Helzberg Diamonds November 2013 - July 2014
White House Black Market April 2012 - May 2014
Cenveo-Colorhouse July 2003 - August 2012
Periscope 2000 - 2003
Colorbrite 1999 - 2000
Litho Incorporated 1992 - 1999
Colorhouse May 1986 - September 1992
J. Walter Thompson 1983 - 1985
Skills
Administrative Support, Sales Order Processing, Sales Support, Customer Service, Print Production, Adobe Acrobat, Account Management, Mac, InDesign, Offset Printing, Pre-press, Excel, Photoshop, Billing, Digital Printing, Microsoft Excel, Variable Data Printing, QuarkXPress, Administrative..., Email Marketing, Graphic Design, Advertising, Invoicing, Direct Marketing, Inventory Management, Color Management, Print, Sales Operations, Direct Mail, Marketing Communications, Print Management, Packaging, Adobe Creative Suite, Catalogs, Proof, Wide Format Printing, Sales, Corporate Gifts, Brand Development, Brochures, Collateral, Creative Direction, Integrated Marketing, Graphics, Corporate Branding, B2B, Newsletters, Creative Problem Solving, Marketing, Creative Services
Education
Bemidji State University 1977 — 1981
BS, Graphic Design - Technical Illustration
Normandale Community College 1975 — 1977
Business Administration
Jefferson High School
Jefferson High School
Jefferson High School
Wells Fargo (NOC) September 2015 - Present
Wells Fargo Insurance Services November 2013 - Present
Medica June 2013 - September 2013
Green Tree February 2013 - June 2013
US BANK November 2012 - February 2013
Wells Fargo Mortgage Minneapolis May 2012 - November 2012
Wells Fargo July 2011 - April 2012
MISI Company April 2011 - July 2011
Fairview Health Services May 2010 - April 2011
GMAC-RFC January 1997 - November 2008
Skills
Visio, Process Improvement, SDLC, Business Analysis, Vendor Management, Data Modeling
Education
Sanford-Brown College-Farmington
Tribal Fish Publishing August 2015 - Present
Comcast December 2011 - August 2015
Medica August 2005 - November 2011
Skills
Sales, Account Management, Direct Sales, Salesforce.com, Sales Process, Sales Presentations, Customer Retention, Selling, Solution Selling, Strategic Partnerships, Cold Calling, Call Centers, Sales Management
Education
Berklee College of Music 2015 — 2017
Bachelor’s Degree, Professional Studies in Music Business
Normandale Community College 2010 — 2014
Associate’s Degree, Associate of Arts, 3.65
Aperture IT Services April 2015 - Present
Anthem, Inc./DeCare Dental December 1998 - April 2015
Medica January 1994 - December 1999
UnitedHealthcare January 1993 - December 1993
CVN-QVC December 1989 - September 1992
Skills
Vendor Management, Management, Program Management, Process Improvement, Call Centers, Leadership, HIPAA, Security, Strategic Planning, Telecommunications, Disaster Recovery, IT Management, Project Planning, Enterprise Architecture, Healthcare, SDLC, Visio, Insurance, Business Process..., CRM, IT Strategy, Business Analysis, Software Documentation, Cross-functional Team..., Information Technology, Business Intelligence, Enterprise Software, Customer Service, Team Leadership, Team Building, Integration, Contract Negotiation, Change Management, Outsourcing, Business Process, Budgets, Project Portfolio..., Security Management, Network Security, Budgeting, IT Governance, CISM, Data Center, IT Operations, Cyber-security, Strategy
Education
Bemidji State University 1985 — 1989
BA, Psychology
Bemidji State University 1985 — 1989
BA, Psychology
Richfield High School 1982 — 1985
High school diploma, Chemistry
Avail Coaching and Consulting July 2009 - Present
Relevant Movement January 2015 - Present
Medica January 2013 - Present
KDV June 2011 - January 2013
Oberon LLC December 2008 - July 2011
Drake Beam Morin (DBM) January 2009 - June 2011
The Art Institutes International, Minnesota June 2009 - March 2011
Brain Injury Association of Minnesota 2008 - 2010
Allianz Life September 2007 - September 2008
Lighthouse 1 September 2006 - January 2007
Skills
Retail, Professional Services, Hospitality, Organizational..., Leadership Development, Coaching, Career Development, Organizational Change, Engagement, Talent Management, Performance Management, Employee Relations, Employee Engagement, Succession Planning, Change Management, Onboarding, Workforce Planning, Organizational Design, Talent Development, Strategic Planning, College Relations, College Recruiting, Social Media, Career Development..., Consulting Services, Human Resources, Strategic Human..., Collaborative Leadership, Collaborative Problem..., Mergers, Training, Strategy, Leadership, Consulting, Recruiting, Deferred Compensation, Executive Coaching, Talent Acquisition, Mergers & Acquisitions, Employee Benefits, Personnel Management, HRIS, Organizational..., HR Consulting, Management, Payroll, Interviews, Policy, Employment Law, Psychometrics
Education
University of St. Thomas 2003 — 2007
M.A., Human Resources & Change Leadership - OD Certificate
Augsburg College
B.A., Business Administration - Management
Jefferson Senior High School
HealthPartners March 2015 - Present
Hazelden Betty Ford Foundation September 2011 - February 2015
Park Avenue Center September 2011 - April 2012
Park Avenue Center August 2010 - August 2011
Minneapolis VA Medical Center August 2009 - May 2010
Medica July 2008 - January 2010
Croix Counseling & Psychology 2010 - 2010
University of St Thomas Interprofessional Center for Counseling and Legal Services August 2008 - August 2009
CIGNA Behavioral Health July 2007 - July 2008
State of Minnesota November 2005 - July 2007
Skills
Psychotherapy, CBT, Mental Health, Stress Management, Adolescents, Psychology, Crisis Intervention, Group Therapy, Family Therapy, Training, Treatment, Psychological Assessment, Therapists, Social Services, Motivational..., Wellness Coaching
Education
University of St. Thomas 2007 — 2011
Psy.D., Counseling Psychology
Bethel University 2003 — 2005
M.A., Counseling Psychology
North Central University 1999 — 2003
B.S., Psychology
Allina Health March 2015 - Present
Medica October 2012 - March 2015
Minnesota Zoo January 2012 - May 2012
Skills
Onboarding, Sales, Customer Service, Teamwork, Communication, Communication Skills, Phone Skills, Computer Proficiency, Coaching, Microsoft Excel, Creative Writing, Writing, General Insurance, Political Communication, Time Management
Education
University of St. Thomas 2008 — 2012
Political Science, Political Science and Government
Bond University 2010 — 2010
International Relations and Affairs
Medica 2010 - Present
A. Keith Consulting November 2009 - Present
Temple Health & Wellness Group 2014 - 2014
RedBrick Health January 2009 - November 2009
A. Keith Consulting January 2008 - January 2009
Sierra Bravo Corporation February 2007 - January 2008
Ceres Environmental Services November 2005 - November 2006
Ecolab January 2004 - September 2005
Clore Automotive, LLC January 2000 - December 2004
Skills
Cross-functional Team..., Forecasting, Budgets, Strategy, Management, Financial Analysis, Start-ups, Leadership, Team Building, Relationship Management, Networking, Process Improvement, Supply Chain Management, Project Management, Performance Management, Strategic Planning, Finance, Human Resources, Change Management, Talent Management, Recruiting, Business Development, Sales, Negotiation, Team Management, Six Sigma, P&L Management, Consulting, Vendor Management, Accounting, Time Management, Business Process..., Customer Service
Education
Benedictine University 1992 — 1997
Romeoville High 1985 — 1989
Delta Dental of Minnesota February 2013 - Present
DeCare Dental February 2007 - February 2013
Medica June 2000 - February 2007
Skills
Insurance, Health Insurance, Employee Benefits, Call Center, Underwriting, Claim, Healthcare, HIPAA, Sales, Benefits Administration, Process Improvement, Team Building, Customer Service, Health Savings Accounts, Account Management, Brokers, Call Centers, Managed Care, Management, Customer Engagement
Education
Bemidji State University 1990 — 1995
B.S, Education, Physical Education
State of Utah February 2009 - Present
Medica April 2003 - December 2008
Medica January 1999 - April 2003
Skills
Project Management, Project Planning, Microsoft Project, Healthcare Information..., Budgeting
Education
Annamalai University 1989 — 1991
Masters of Business Adinistration, Information Technology
Indian Institute of Technology, Hyderabad 1985 — 1988
Bachelor of Business Administration (B.B.A.), Information Technology
Medica December 2013 - Present
Medica November 2011 - November 2013
North Memorial Health Care February 2011 - December 2011
UnitedHealthcare October 2005 - January 2011
Minnesota Gastroenterology April 2003 - October 2005
Fairview Health Services April 2002 - April 2003
Midwest Center for Reproductive Health 1996 - 2002
A Plus Home Care 1993 - 1996
Skills
Managed Care, Medicare, Healthcare, Healthcare Management, Case Management, HIPAA, Medicaid, Hospitals, Health Insurance, Nursing, Case Managment, Public Health, Clinical Research, Elder Care, Disease Management, Health Education
Education
Bethel University 2009 — 2011
BSN, PHN, Nursing
North Hennepin Community College 1989 — 1993
AA, Nursing
Medica October 2011 - Present
Cedar Cliff Dental Center April 2010 - October 2011
American Red Cross, Twin Cities Area Chapter January 2010 - May 2010
Skills
Marketing Communications, Social Media Marketing, Social Media, Marketing, Email Marketing, Advertising, Customer Service, Direct Marketing, Event Planning, Marketing Strategy, Digital Marketing, Public Relations, Editing, Social Networking, Online Marketing, Google Analytics
Education
Bethel University 2006 — 2010
Business, Marketing Emphasis
OptumHealth 2013 - Present
The Institute for Exercise Medicine & Prevention January 2012 - January 2013
and Homemaker February 2010 - January 2012
Medica July 2008 - February 2010
Psybar, LLC July 2007 - July 2008
Skills
Wellness, Health Education, Health Promotion, Behavior Change, Wellness Coaching, Public Health, Fitness, Healthcare, Motivational..., Coaching, Program Development, Employee Wellness, Nutrition
Education
Benedictine University 2008 — 2010
Masters, Public Health
St. Cloud State University 2002 — 2004
Bachelor of Science, Community Health
Minnesota State Colleges and Universities 2010 - 2011
Medica 2007 - 2010
SUPERVALU 2006 - 2007
Waypoint Group, Inc. 1999 - 2005
Hayden and Associates 1996 - 1999
Skills
Talent Acquisition, Hiring, Executive Search, Applicant Tracking..., Full-cycle Recruiting, Talent Management, Organizational..., Vendor Management, Interviewing, Employment Law, Employee Engagement, Sourcing, Healthcare, Workforce Planning, Coaching, Onboarding, Mentoring, Strategic Sourcing, Strategic Planning, Metrics, Team Building, Succession Planning, Executive Management, Team Leadership, College Recruiting, Technical Recruiting, Leadership Development, Employer Branding, Change Management, Process Improvement, Building Relationships, Executive Coaching, Creative Sourcing, Recruiting, Temporary Placement, SDLC, Performance Management, Interviews, Management, Human Resources, CRM, Leadership, Business Development, Account Management
Education
Augsburg College
MBA (in progress)
St. Cloud State University
Bachelor of Elective Studies, Marketing
United States Postal Service October 2014 - Present
Medica October 2013 - February 2014
Union Gospel Mission Twin Cities December 2001 - January 2013
Education
American InterContinental University 2014 — 2015
Associate's Degree, Criminal Justice and Corrections, A
Everest Institute-Eagan 2011 — 2011
Diploma, Medical Billing and Coding, 3.8
Medica April 2008 - Present
McKesson Medication Management July 2007 - March 2008
TCF Bank February 1999 - July 2007
Aetna US Healthcare December 1997 - February 1999
Travelers Express Company, Inc December 1994 - December 1997
Urban Ventures 1993 - 1995
Urban Ventures 1993 - 1995
Prudential Insurance June 1990 - August 1994
Skills
Onboarding, Talent Acquisition, Employee Relations, HRIS, Personnel Management, Customer Service, Applicant Tracking..., Management, Change Management, Succession Planning, New Hire Orientations, Leadership, PeopleSoft, Interviews, Process Improvement, SDLC, Payroll, Technical Recruiting, Employee Training, Program Management, Leadership Development, Vendor Management, Organizational..., Training, Sourcing, Executive Search, Internet Recruiting, Team Building, Temporary Placement
Education
Bethel University
Bachelor of Arts, Organizational Studies
Minnesota State University, Mankato
Accounting/Computer Science
Mpls Central High School
Blue Cross Blue Shield of MN April 1992 - Present
MrHealthInsurance.net January 1984 - Present
Mr Health Insurance.Net January 1984 - Present
Medica January 1984 - Present
Skills
Health Insurance, Small Business, Insurance, Life Insurance, Disability Insurance, Customer Service, Employee Benefits, Leadership, Term Life Insurance, Long-term Care, Healthcare, Medicare, Brokers, Fixed Annuities, Sales, Health Savings Accounts
Education
Augsburg College 1974 — 1978
Armstrong Senior High 1970 — 1973
H.S.
Value Payment Systems, LLC August 2014 - Present
Reeves Management Inc. dba Uptown Art October 2013 - Present
Independent Consultant / Contractor October 2011 - Present
Medica January 2007 - October 2011
MTV Networks 1997 - 2007
T.J. Martell Foundation 1996 - 1997
Myers Media 1995 - 1996
Skills
Information Architecture, Google Analytics, Visio, Digital Marketing, Email Marketing, Agile Methodologies, Project Management, SharePoint, Vendor Management, Web Development, Dreamweaver, Online Advertising, Social Media, Strategy, Product Management, Business Analysis, Web Design, Copywriting, Social Media Marketing, Cross-functional Team...
Education
Belmont University - Jack C. Massey Graduate School of Business 2001 — 2003
MBA, Business Administration
Western Illinois University 1991 — 1993
Bachelors, Communications / Management
Southwestern Illinois College 1989 — 1991
Associates
Premier Line Homes Inc. June 2002 - Present
Care.com August 2010 - July 2013
Gold Girls June 2010 - September 2010
Medica February 2009 - June 2010
US Bank 2004 - 2009
Memorial Blood Centers May 2008 - August 2008
Enterprise Rent-A-Car January 2008 - May 2008
O.K. Koral Marketing January 2005 - April 2006
Skills
Time Management, Human Resources, Leadership, Interviews, Employee Training, Marketing, Sales, Sales Management, Accounting, Data Entry, Event Planning, Administrative..., Social Networking, Recruiting, Office Management, Interpersonal..., Communication, Team Building, Public Relations, Outlook, Employee Benefits, Teamwork, Customer Service
Education
St. Cloud State University 2004 — 2008
Bachelor of Arts (B.A.), Communication, General Minor in Organizational Leadership, 3.5
Bethel University 2005 — 2006
Communications Studies, Minor in Leadership, 3.5
Westwood Community Church January 2002 - Present
Medica October 1999 - August 2001
Medica August 1993 - October 1999
Skills
Customer Service, Public Speaking, Team Building, Teaching, Event Planning, Leadership Development, Community Outreach, Volunteer Management, Coaching, Staff Development, Leadership, Conflict Resolution, Program Development, Event Management, Strategic Planning
Education
Adler Graduate School 2014 — 2017
Master's Degree, Marriage and Family Therapy/Counseling
St Olaf College 1976 — 1979
BSN, Nursing
Medica May 2011 - Present
(Self Employed) 2008 - 2011
Centre for High Performance Development 2004 - 2008
Pearson Reid London House 2002 - 2004
Northwest Airlines 1999 - 2002
Search Institute 1997 - 1999
Drake Prometric 1993 - 1996
Skills
Organizational..., Workshop Facilitation, Program Management, Leadership Development, Talent Management, Change Management, Succession Planning, Project Management, Organizational..., Management, Consulting, Executive Coaching, Instructional Design, Management Development, Career Development, Coaching, Culture Change, Leadership, Training, CRM, 360 Feedback, Strategy, Performance Management, Process Improvement, Performance Improvement, Organizational Design, Strategic Planning, Management Consulting, Employee Engagement, Personal Development, Psychometrics, Workforce Planning, Executive Development, MBTI, Training Delivery, Interviews, Human Resources, HR Consulting, Personnel Management, Employee Training, Executive Management, Conflict Resolution, Talent Acquisition, Organizational Learning, Onboarding, Employee Relations, E-Learning, Staff Development, Facilitation, Analysis
Education
Augsburg College
B.S.W., Social Work
University of Minnesota-Twin Cities
Ph.D., Organizational Development
Medtronic September 2009 - Present
Medtronic, Inc. November 2004 - September 2009
Medica May 2000 - June 2002
Skills
Medical Devices, Healthcare, Cardiology, Product Launch, Cross-functional Team..., Market Development, Management, FDA, Product Development
Education
Bethel University
Medica July 2011 - Present
Skills
Vendor Management, Business Analysis, Cross-functional Team..., HIPAA, SDLC, Data Warehousing, Process Improvement, Business Process..., Healthcare, Visio, Agile Methodologies, IT Strategy, Program Management, Business Intelligence, Team Building, Healthcare Information..., Health Insurance, Enterprise Architecture, Change Management, Integration, Project Portfolio..., PMO, IT Management
Education
Bowling Green State University 1983 — 1987
Bachelors of Science, Medical Record Administration/Health Information Management
Medica .Net DeveloperRiskSpan2005 - 2006
Skills
XML, Perl, SQL Server, Web Services, TIBCO, ASP.NET, C#, PL/SQL, Integration, Enterprise Architecture, .NET, Agile, JavaScript, Informatica, SDLC, Databases, Visio, EDI, AJAX, UML, Visual Studio, HTML, Architecture, Deployment, Windows, Excel, Analysis, SQL, Java, EAI, JMS
Education
Birla Institute of Technology 1999 — 2004
Capital One April 2008 - Present
Medica 2012 - 2015
Medica 2012 - 2015
Best Buy December 2008 - February 2012
PJ Solutions Inc. October 2007 - March 2008
Symphony Services February 2004 - September 2006
Cognizant Technology Solutions July 2001 - January 2004
Skills
Test Automation, Quality Center, Test Planning, Manual Testing, System Testing
Education
Birla Institute of Technology and Science, Pilani
MMS, Management
NRT October 2014 - Present
Medica December 2007 - September 2014
Alliance of Computer Professionals 2007 - 2008
Carlson Hotels Worldwide December 2006 - November 2007
Green Tree Servicing June 1999 - November 2006
Skills
ETL, Informatica, Data Warehousing, PL/SQL, OLAP, Shell Scripting, Data Marts, Analysis, Business Intelligence, SQL, Business Analysis, Oracle, Data Integration, Data Warehouse..., Erwin
Education
Bethel University 1990 — 1993
Bachelor of Science, Computer Science
UnitedHealth Group March 2014 - Present
UnitedHealth Group January 2012 - March 2014
Medica September 2007 - January 2012
Thomson Reuters October 2005 - September 2007
Best Buy May 2005 - October 2005
Bankers Systems September 2003 - February 2004
Experian October 2002 - June 2003
Skills
Java, SDLC, Software Development, Requirements Gathering, Agile Methodologies, SQL, Software Project..., Business Analysis, Databases, Microsoft SQL Server, Data Warehousing, Scrum, Oracle, Software Engineering
Education
University of Massachusetts at Lowell 2001 — 2002
Computer Software
Bharathiar University 1994 — 1998
BE, Electronics and Communications
Medica January 2013 - Present
Medica January 2012 - December 2012
Univita Health Inc July 2005 - December 2011
Best Buy 2004 - 2005
Skills
Customer Service, Medicare, Call Centers, Call Center, HIPAA, Outlook, Health Insurance, Process Improvement, Medicaid, Coaching, Microsoft Excel, Microsoft Office, Team Building, Healthcare, Project Management, Personal Development
Education
Augustana University (SD) 1974 — 1978
Cub Foods April 2009 - Present
Medica November 2006 - April 2008
Meritain Health 2004 - 2006
Skills
Insurance, Health Insurance, Process Improvement, Vendor Management, Managed Care, Business Analysis, Cross-functional Team..., Visio, Medicare, Change Management, Requirements Gathering, Requirements Analysis
Education
Anoka Ramsey Community College 2014 — 2017
Bachelor's of Science Degree, Accounting, Undergraduate
Rio Salado College 2000 — 2000
Health Insurance Administration Certificate
Towers Watson March 2008 - November 2012
Medica September 2001 - March 2008
Skills
Business Analysis, HRIS, SQL, Business Process, Analysis, Benefits Administration, Databases, Testing, Employee Benefits, System Administration, Payroll
Education
University of Denver 2004 — 2006
Master of Computer Information Systems, Database Administration
Bemidji State University 1994 — 1999
Design Technology, Graphic Design and Print Production
Medica Sr. Programmer/AnalystMedica Health Plans1999 - Present
Education
Belaruski Dzjaržauny Universitet Informatyki i Radyjoelektroniki 1984 — 1989
Medica October 2014 - Present
Medica June 2012 - October 2014
Ameriprise Financial January 2011 - June 2012
Medica October 2009 - January 2011
Medica October 2005 - October 2009
United Health Group June 2005 - October 2005
The Hartford May 1998 - May 2005
Skills
SDLC, Process Improvement, Business Analysis, Visio, Vendor Management, Project Management, Insurance, Program Management, Requirements Analysis, Business Requirements, PMP, Cross-functional Team..., Requirements Gathering, Health Insurance, Change Management, Data Analysis, Management, Strategy, Project Portfolio..., Enterprise Software, Leadership, Integration, Strategic Planning, Business Process..., Resource Management, IT Strategy, Business Intelligence, Business Process, PMO, Software Documentation, Data Warehousing, SharePoint, Enterprise Architecture, Software Project..., Agile Methodologies, IT Management, Scrum
Education
Augsburg College
BA, Communications Management
College of St. Thomas
Project Management Masters Certificate
Medica September 2015 - Present
Academic Dermatology September 2014 - September 2015
Children's Hospitals and Clinics of Minnesota June 2010 - September 2014
Advantage Performance Network August 2007 - March 2009
CDI Corporation February 1997 - March 2007
NordicTrack September 1990 - January 1997
Skills
MS Office tools, MS Office Suite, PeopleSoft, Cerner, Workflow, Recruiting, Access, Microsoft Office, Customer Service, Microsoft Excel, Program Management, Outlook, Management, Healthcare, Databases, Payroll, Sales, Software Documentation, Process Improvement, Employee Relations, Process Scheduler, Administration, SWOT analysis, Budgets, PowerPoint, Leadership, Microsoft Word, Event Planning, Human Resources, Training, Medical Terminology, Medical Billing, Administrative..., Hospitals
Education
Rasmussen College-Minnesota 2011 — 2014
Bachelor of Science (B.S.), Health Information Management, 3.87
Rasmussen College-Minnesota 2011 — 2013
Associate of Applied Science, Health Information Technology, 3.86
Rasmussen College 2009 — 2011
Associate of Applied Science, Medical Administration, 3.64
University of Minnesota-Twin Cities 1995 — 1998
History/English
Augsburg College 1989 — 1990
General Studies
Washington County Public Health and Environment February 2012 - Present
Medica January 2011 - February 2012
Washington County Public Health Department September 2006 - January 2012
City of Minneapolis Department of Health and Family Support August 2000 - September 2006
Boys Totem Town Juvenile Detention Center November 1999 - August 2000
Regions Hospital May 1996 - August 2000
Woodbury Health Care Center September 1994 - May 1996
Skills
Healthcare, Nursing, Nursing Education, Patient Advocacy, Medical/Surgical, Hospitals, Utilization Management, Acute Care, BLS, Inpatient, Health Education
Education
Augsburg College 1996 — 1999
BSN, Nursing
Inver Hills Community College 1990 — 1994
Associate of Science, Nursing
Medica July 2009 - Present
Medica 2000 - 2009
HealthPartners September 1998 - June 2000
Aetna/Us Healthcare February 1989 - September 1998
Skills
Claims, Health Insurance, Healthcare, Auditing, Administration, claims processor, claims adjudication, prepaid and post paid..., Hospital Contract..., Wide range of knowledge..., Healthcare Fraud..., Claim
Education
Augustana University (SD) 1983 — 1987
BA, Business Admin
Medica Payroll/SupervisorCarlson1997 - 2008
Education
Alexandria Technical College 1995 — 1997
AAS, Legal Secretary, Office Management
Medica May 2009 - February 2014
Allianz Life April 1999 - August 2008
ING Financial Partners January 1993 - June 1998
American Merchants Life and Health Insurance Co October 1986 - October 1992
Skills
Leadership, Project Planning, Strategic Planning, Insurance, Change Management, Health Insurance, Healthcare, Mergers, Relationship Management, Financial Services, Medicare, Cross-functional Team..., Fixed Annuities, Loyalty Programs, Vendor Management, Series 7, Direct Marketing, Sales Management, Executive Management, Account Management, Program Management, Marketing, Strategy, Employee Benefits, Health Care Reform, Managed Care, Management, Health Savings Accounts, Team Building
Education
Bemidji State University 1972 — 1976
BS, Business Administration, Marketing, Management
The American College
Chartered Financial Consultant (ChFC) and Chartered Life Underwriter (CLU), Financial Services, Insurance, Healthcare, Retirement Planning
Medica November 2014 - Present
North Memorial Health Care July 2014 - October 2014
UCare December 2013 - June 2014
People's Center Health Services April 2013 - December 2013
Open Cities Health Center (OCHC) November 2012 - February 2013
United Family Medicine November 2012 - February 2013
Rosenberg Clinic August 2012 - November 2012
Century College January 2012 - May 2012
Home April 2001 - December 2011
U.S. Bank April 1999 - March 2001
Skills
Access, Healthcare, HIPAA, Leadership, Training, Program Management, Medical Billing, Medical Terminology, Hospitals, Analysis, EMR, Medicare, EHR, Management, Cross-functional Team..., Strategy, Medical Coding, Budgets, Market Research, Medicaid
Education
AHIMA 2012 — 2012
Certified Coding Associate (CCA), Medical Coding
Century College 2012 — 2012
Medical Coding Associate, Medical Informatics
University of St. Thomas 1994 — 1997
Master of Business Administration (MBA), Marketing
Bangalore University 1988 — 1992
Bachelor of Engineering (B.Eng.), Electrical and Electronics Engineering
Lea Financial Group, Inc. April 2003 - Present
American Portfolios Financial Services March 2003 - Present
Medica 2003 - Present
Blue Cross Blue Shield of Minnesota 1999 - Present
Lutheran Brotherhood 1993 - 2003
Phillips Beverage Company 1988 - 1992
Skills
Investments, Marketing Strategy, Asset Management, Cash Management, Leadership, Mutual Funds, Marketing, Life Insurance, Customer Service, Financial Analysis, Financial Services, Management
Education
Augustana University (SD) 1981 — 1985
BA, Accounting/Business Administration
Anoka High School 1979 — 1981
CIGNA Healthcare August 2006 - Present
UnitedHealth Group August 2001 - December 2006
Medica June 2000 - August 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Healthcare, Project Management
Education
Benedictine University 2013 — 2015
Master's degree, Public Health
Ashford University 2010 — 2012
Bachelor's degree, Organizational Management, GPA 3.64
Medica August 2015 - Present
Gray Plant Mooty November 2012 - August 2015
AutoData Systems January 2009 - November 2012
Target May 2008 - September 2008
Buck Hill November 2004 - March 2007
Bethel College August 2005 - January 2006
Skills
Social Media Marketing, InterAction CRM, CRM software, Digital Marketing, Direct Marketing, Email Marketing, Web Marketing, Online Marketing, Product Training, Facebook, Twitter, YouTube, Web Design, Google Analytics, Wordpress, Product Demonstration, Microsoft Office, Adobe Creative Suite, Salesforce.com, Salesforce.com..., B2B, B2B Marketing, Sales, Sales Leads, Direct Sales, Lead Generation, Mac, PC, SEM, CRM, Marketing
Education
Bethel University 2005 — 2009
Bachelors, Business Marketing
Minnesota College of Art and Design 2009 — 2009
HTML Design
Medica January 2015 - Present
Ecolab January 2014 - January 2015
Liberty Mutual Insurance September 2013 - January 2014
HCL Technologies December 2011 - September 2013
Capgemini September 2009 - February 2012
Netlink Software Pvt. Ltd. December 2008 - September 2009
Akshay Software Technologies Ltd April 2005 - December 2008
Skills
SDLC, ETL, Oracle, Data Warehousing, Software Development, PL/SQL, Informatica, Business Intelligence, Unix Shell Scripting, Data Modeling, DB2, Requirements Analysis, SOA, Shell Scripting, Microsoft SQL Server, SSIS, Teradata, Performance Tuning, Database Design, SSRS
Education
Bharathidasan University 2005 — 2007
Master's Degree, Information Technology, A
Nagarjuna University 2002 — 2005
BCA, Computer Application
UCare Minnesota January 1999 - Present
UCare Minnesota 1999 - 2010
Medica 1991 - 1999
Skills
Medicare, Medicare Part D, Medicaid, Healthcare Management, HIPAA, Utilization Management, HMO, Healthcare, Medicaid Managed Care, Provider Relations, Performance Improvement, Disease Management, Managed Care, Quality Improvement, Hospitals, Network Development, Insurance, Healthcare Industry
Education
Augsburg College 1978 — 1982
Business Administration, Management and Operations
Morgan Planning Group, LLC September 2011 - Present
Strategic Employee Benefits April 2010 - May 2012
Medica August 2002 - January 2010
Medica April 2001 - July 2002
Medica October 1999 - May 2001
Medica February 1999 - October 1999
United Behavioral Health April 1998 - October 1999
Sedgwick CMS November 1998 - February 1999
CAMAX Manufacturing Technologies September 1996 - November 1996
Education
Anoka Ramsey Community College
Surgical Technolgist Program
State of Minnesota
Health Insurance License
St.Paul Public Schools September 2014 - Present
Medica February 2014 - May 2014
Cargill February 2013 - January 2014
Wells Fargo October 2012 - February 2013
Own businees September 2004 - December 2010
Shanti Spalon May 2003 - August 2004
Gyrocon Inc January 2001 - January 2003
Kovai Medical Center & Hospital October 1996 - September 2000
Skills
Microbiology, Laboratory, Biochemistry, Western Blotting, Biotechnology, Biology, Clinical Microbiology, Gram Staining, Sterilization, Lifesciences, Molecular Biology, PCR, Cell Culture, Customer Service, RT-PCR, GMP, Life Sciences, Help Desk Support, customer, Banking, Teller Operations, Secretarial Skills, Administrative..., Office Administration, Customer Satisfaction, Sales, Project Management, Leadership, Training, Microsoft Office
Education
North Hennepin Community College 2010 — 2010
Bachelors of Science, Biology 1001 & Biology 2100 (Microbiology); Microbiology
SSI Integrated/ TULEC 1999 — 2000
Associates Degree; Diploma, computer programming; Computer Applications - Tulec Computer Education
Bharathiar University 1993 — 1996
Bachelor's Degree, Microbiology, General
Medica April 2012 - Present
Macedonia Baptist Church November 2007 - April 2012
2008Simpson Housing Services February 2007 - August 2008
Hennepin County Medical Center (HCMC) January 2001 - January 2007
Skills
Customer Service, Accounts Payable, ADP Payroll, Human Resources, Photocopier, Browsers, Call Center, Public Speaking, Team Building, Leadership, Non-profits, HIPAA, Staff Development, Health Insurance, Outlook, Teaching, Leadership Development, Call Centers, Employee Benefits, Nonprofits
Education
Crown College 2012 — 2013
Bachelor's degree, Christian Ministries
Bethel University 2009 — 2011
Associate of Arts Degree, General Studies
MCTC 2006 — 2009
Medica January 2013 - Present
POPP Communications May 2007 - January 2013
Hallmark Business Connections (formerly Hallmark Insights) March 2002 - May 2007
Skills
Marketing, Marketing Communications, Direct Marketing, Social Media, Project Management, Integrated Marketing, Corporate Communications, Internal Communications, Copywriting, Email Marketing, Advertising, Brand Management, Web Design, Graphic Design, Digital Marketing, Web Content, Copy Editing, Newsletters, Email Marketing Software, B2B Marketing, Vendor Management, Event Planning, B2C Marketing, Account Management, Leadership, Management
Education
Augsburg College
Bachelor of Arts
Medica January 2013 - Present
Medtronic August 2012 - December 2012
MHN-Minnesota Healthcare Network January 2012 - August 2012
HealthEast April 2009 - December 2011
Skills
Clinical Research, Case Management, Healthcare, Healthcare Management, Nursing
Education
MN State University, Moorhead
Bachelor's Science degree, Nursing, Registered Nursing/Registered Nurse
Anoka Ramsey Community College
Associate's degree, Registered Nursing/Registered Nurse
Park Center
Medica July 2015 - Present
ACR June 2013 - Present
Student Experience October 2010 - Present
Babysitting December 2005 - Present
Mains'l Services October 2013 - January 2015
Choices for Children July 2013 - October 2013
Bethel University August 2009 - May 2013
World Relief February 2012 - March 2013
Pinon Health Clinic July 2012 - August 2012
Skills
Healthcare, Volunteer Management, Non-profits, Research, Event Planning, Fundraising, PowerPoint, Microsoft Office, Microsoft Word, Social Media, BLS Certified, Childcare, Newborn, Medication..., Medical Equipment, CPR Certification, First Aid certification, Team Leadership, Leadership, Organization Skills, Writing, Short Stories, Creative Writing, HIPAA
Education
Bethel University 2015 — 2018
Master of Arts (M.A.), Counseling Psychology
Bethel University 2009 — 2013
Bachelor of Arts, Pre-med/biology
Anoka Technical College 2012 — 2012
Certified Nursing Assistant, Certified Nursing Assistant
Anoka Ramsey Community College 2007 — 2009
PSEO, PSEO
University of Northwestern - St. Paul 2007 — 2009
PSEO, PSEO
PACT Charter School 1996 — 2009
Diploma, High School/Secondary Diplomas and Certificates
Medica July 2015 - Present
Medica February 2013 - Present
Medica March 2012 - February 2013
Medica November 2009 - February 2012
Medica 2005 - 2009
Medica 2004 - 2005
UnitedHealthcare 2000 - 2004
Skills
Medicare, Health Insurance, Managed Care, Claims, Insurance, Healthcare, Vendor Management, Business Analysis, Medicare Supplements, Medicare Part D, Cross-functional Team..., Vendor Relations, Claim, Medicaid, Operations Management, Requirements Analysis, Contract Negotiation, Leadership, Process Improvement, Business Process..., Call Centers, Healthcare Industry, Visio, Employee Benefits, Healthcare Management, Account Management, Healthcare Information..., Data Analysis, Utilization Management, Access, Long-term Care, Provider Relations, Claims Management, Underwriting, Software Documentation, Requirements Gathering, Management, HIPAA, Project Management, Analysis, Quality Assurance, Benefits Administration, Program Management, Call Center, Team Building, Health Policy, Disease Management, Executive Management, Healthcare Consulting, Strategic Planning
Education
Augsburg College 2013 — 2015
Master of Arts in Leadership (M.A.L.)
University of Bridgeport
Bachelor of Science (B.S.), Business Studies
University of St. Thomas
CPPM, Project Management
Medica September 2010 - Present
Carlson Wagonlit Travel July 2006 - July 2010
BI January 2003 - June 2006
BI March 2000 - January 2003
Marian College Kuttikkanam 1997 - 1999
Skills
Struts, Hibernate, JSF, Java, PL/SQL, Spring, SQL, Agile Methodologies, Oracle SQL, Scrum, JSP, JDBC, Scrum Master, Business Analysis, Oracle, SDLC
Education
Bharathiar University
Master’s Degree in Computer Applications, Computer Applications
Mahatma Gandhi University
Bachelor of Science, Mathematics
Medica October 2007 - October 2009
BCBS of MN July 2006 - January 2007
Express Scripts May 2005 - January 2006
Education
Brown College 2009 — 2011
Augusta State University
Brown College School of Radio
Medica July 2011 - Present
Medica December 2010 - July 2011
Wells Fargo October 2009 - December 2010
Bath & Body Works September 2009 - August 2010
Wib's Drive In March 2004 - August 2009
Skills
Health Insurance, Process Improvement
Education
Augsburg College 2009 — 2011
M.B.A., Business Administration
University of Missouri-Columbia 2007 — 2009
B.A., English
Fiduciary Counselling, Inc. June 2015 - Present
Self-Employed May 2015 - Present
Medica June 2014 - May 2015
Ecolab November 2013 - May 2014
SPS Commerce September 2011 - October 2013
SPS Commerce May 2011 - September 2011
Augsburg College December 2010 - May 2011
Augsburg College August 2009 - May 2011
Skills
Leadership, Management, Project Management, Salesforce.com, CRM, Data Analysis, Data Management, Business Analysis, Microsoft Office, Microsoft Excel, Business Process, Requirements Gathering, Apex Programming, Visualforce Pages, Analysis, Marketing, Time Management, Access, Account Management, Analytics, Business Intelligence, Training
Education
Augsburg College
B.A., Management Information Systems and Management, 4.0
Capture Joy Photography March 2014 - Present
Stay At Home Mom July 2012 - Present
Medica September 2008 - October 2012
Skills
Photography
Education
Augsburg College
Elementary Education and Teaching
Ethical Leaders in Action, LLC September 2014 - Present
Ridgeview Medical Center September 2012 - September 2014
Park Nicollet Health Services 2008 - 2011
Park Nicollet Health Services 2004 - 2010
Park Nicollet Health Services 2002 - 2004
Courage Center 1993 - 2000
Medica 1987 - 1992
Skills
Management, Team Building, Leadership, Nursing, Inpatient, Customer Service, EHR, EMR, Epic Systems, Healthcare, Healthcare Management, Hospitals, Leadership Development, Quality Management, Process Improvement
Education
School Of Aerospace Medicine 1983 — 1989
Flight Nurse, United States Airforce
Normandale Community College
General
Lutheran Deaconess School of Nursing 1971 — 1974
Registered Nurse, Nursing
Bemidji State University 1970 — 1971
Spanish
None Social April 2014 - Present
Department of Veterans Affairs - VA Health Care System March 2004 - April 2014
Allina Hospitals & Clinics - Abbott Northwestern Hospital January 2001 - February 2004
Medica 1999 - 2001
Medica 1997 - 1999
Medica 1995 - 1997
Park Nicollet Clinic 1988 - 1995
Park Nicollet Clinic 1981 - 1995
Skills
Medical Social Work, Healthcare, Elder Care, Inpatient, Program Management, Hospitals, Chronic Illness, Social Services, Strategic Planning, Case Managment, Psychosocial, Community Outreach, Program Development, Case Management Services, Clinical Research, Research, Crisis Intervention
Education
University of Denver 1976 — 1978
Master of Social Work (MSW), Social Work
Augsburg College 1970 — 1974
Bachelor of Arts (B.A.), Social Work
Medica August 2012 - Present
Medica June 2008 - August 2012
Skills
Health Insurance, Insurance, Employee Benefits, Process Improvement, Customer Service, Underwriting, Healthcare, Account Management, Team Building, Disability Insurance, HIPAA, Sales, Microsoft Excel
Education
St. Cloud State University 2002 — 2005
Bachelor's degree, Geography
Anoka Ramsey Community College 1999 — 2002
Associate of Arts (A.A.)
Evergreen Park World Cultures Community School, Anoka District 11 March 2015 - Present
Kelly Educational Services February 2014 - March 2015
Anoka-Hennepin School District 11 January 2014 - March 2015
Medica 2006 - 2007
UnitedHealth Group 2005 - 2006
Wells Fargo Home Mortgage 2002 - 2005
Banfield Pet Hospital 2000 - 2001
Skills
Health Insurance, Coaching, Customer Service, Research, Microsoft Office, Microsoft Excel, Public Speaking, Team Building, PowerPoint, Project Management, Teamwork, Training, Microsoft Word, Supervision
Education
Blackburn College 1996 — 2000
Bachelor's degree, Psychology
Medica December 2010 - Present
AXIS Healthcare LLC September 2007 - December 2011
Mary T. Inc. April 2000 - August 2007
Education
Bethel University 2002 — 2004
Bachelor's degree, Registered Nursing/Registered Nurse
Anoka Ramsey Community College 1992 — 1994
Associate of Arts and Sciences (AAS), Registered Nursing/Registered Nurse
Honeywell Process Solutions June 2012 - Present
Medica 2008 - 2012
Skills
Six Sigma, Vendor Management, Operations Management, Process Improvement, Call Centers, Cross-functional Team..., Forecasting, Customer Satisfaction, Performance Management, Insurance, Team Building, Health Insurance, Customer Service, Leadership, Coaching, Management, Strategic Planning, Software Documentation, Change Management
Education
National American University-Brooklyn Center
Bachelor's degree, Business Administration and Management, General
UnitedHealth Group November 2013 - Present
Medica September 2012 - November 2013
Medica April 2011 - August 2012
Medica February 2007 - March 2011
Medica April 2003 - January 2007
Conseco Finance September 2001 - March 2003
Target February 2001 - August 2002
Skills
•Statistical Software..., •SAS BI Tools: SAS..., •Programming..., •Office Tools: MS..., •Database: Oracle (11g), •Operating Systems:..., •Special Software:..., •Healthcare Industry..., •Healthcare Industry..., •Claims Systems like...
Education
Bangalore University 1990 — 1993
Master of Arts (MA), Economics, 3.8
Hennepin Technical College 1997 — 1999
Technical Degree, Client Server Programming, 4.0