Monitronics International
Industry: Company
DescriptionBrinks Home Security is a professional security company which operates in most states throughout the United States. It was originally in business from 1999 in the US but then went through a commercial re-brand to Broadview Security. ADT then bought the company in 2009. Headquarters: Dallas, TX CEO: Jeffery R Gardner Number of employees: 1,200 Founded: 1994 Parent organization: Ascent Capital Group Subsidiaries: Security Networks, LLC, Monitronics Canada, Inc.,
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Monitronics International Employees
Employee
Years
Job
Industry
Erik Young Erik Young's Monitronics International Experience May 2015 - Present
Job Manager, Training and Development at Monitronics International
Industry Human Resources
Experience
Monitronics International May 2015 - Present
Monitronics International January 2014 - Present
University of Phoenix January 2012 - January 2014
Apollo Group / University of Phoenix August 2009 - January 2012
University of Phoenix May 2006 - August 2009
American General Life and Accident 2005 - 2006
Liberty National Life Insurance Company 2004 - 2005
Skills
Coaching, Enrollment Management, Leadership Development, Admissions, Adult Education, Curriculum Design, E-Learning, Staff Development, Student Recruiting, Higher Education, Resume Writing, Career Counseling, Training, Leadership, Student Affairs, Public Speaking, Research, Career Development, Recruiting, Team Leadership, Management, Organizational..., College Recruiting, Instructional Design, Employee Training, Student Financial Aid, Time Management, Critical Thinking, Retaining Customers, Interviews, Program Management, Distance Learning, Conflict Resolution, Campus, Customer Retention
Education
Western International University 2011 — 2013
MBA, Management
University of Phoenix 2009 — 2011
Master of Arts in Education, Adult Education and Training
University of Phoenix 2008 — 2009
Bachelor of Science in Business, Global Business Management, Marketing
Western International University 2005 — 2008
Associate of Arts in Business
Monitronics International May 2015 - Present
Monitronics International January 2014 - Present
University of Phoenix January 2012 - January 2014
Apollo Group / University of Phoenix August 2009 - January 2012
University of Phoenix May 2006 - August 2009
American General Life and Accident 2005 - 2006
Liberty National Life Insurance Company 2004 - 2005
Skills
Coaching, Enrollment Management, Leadership Development, Admissions, Adult Education, Curriculum Design, E-Learning, Staff Development, Student Recruiting, Higher Education, Resume Writing, Career Counseling, Training, Leadership, Student Affairs, Public Speaking, Research, Career Development, Recruiting, Team Leadership, Management, Organizational..., College Recruiting, Instructional Design, Employee Training, Student Financial Aid, Time Management, Critical Thinking, Retaining Customers, Interviews, Program Management, Distance Learning, Conflict Resolution, Campus, Customer Retention
Education
Western International University 2011 — 2013
MBA, Management
University of Phoenix 2009 — 2011
Master of Arts in Education, Adult Education and Training
University of Phoenix 2008 — 2009
Bachelor of Science in Business, Global Business Management, Marketing
Western International University 2005 — 2008
Associate of Arts in Business
Donna Piket Donna Piket's Monitronics International Experience April 2010 - September 2011
Job Language Services Specialist at Texas Health Resources
Industry Health, Wellness and Fitness
Experience
Texas Health Resources October 2013 - Present
Donna Piket May 2000 - Present
Healthy On The Go July 2009 - October 2013
Ultimate Health Matters April 2012 - June 2013
Monitronics International April 2010 - September 2011
Viverae, Inc December 2008 - May 2009
Viverae, Inc February 2008 - December 2008
Texas AgriLife Extension January 2006 - February 2008
American Cancer Society August 2004 - December 2005
American Cancer Society August 2003 - August 2004
Skills
Health Education, Public Speaking, Wellness, Nutrition, Fitness, Training, Sales, Account Management, Coaching
Education
University of North Texas Health Science Center at Fort Worth 2005 — 2007
Master's, Public Health
Austin School of Massage 1999 — 2000
Registered Massage Therapist, Texas Massage Therapy License
The University of Texas at Austin 1993 — 1998
Bachelor's, Kinesiology
Texas Health Resources October 2013 - Present
Donna Piket May 2000 - Present
Healthy On The Go July 2009 - October 2013
Ultimate Health Matters April 2012 - June 2013
Monitronics International April 2010 - September 2011
Viverae, Inc December 2008 - May 2009
Viverae, Inc February 2008 - December 2008
Texas AgriLife Extension January 2006 - February 2008
American Cancer Society August 2004 - December 2005
American Cancer Society August 2003 - August 2004
Skills
Health Education, Public Speaking, Wellness, Nutrition, Fitness, Training, Sales, Account Management, Coaching
Education
University of North Texas Health Science Center at Fort Worth 2005 — 2007
Master's, Public Health
Austin School of Massage 1999 — 2000
Registered Massage Therapist, Texas Massage Therapy License
The University of Texas at Austin 1993 — 1998
Bachelor's, Kinesiology
Muawia Maui Bishr's Monitronics International Experience August 2015 - Present
Job Sales and Dealer Relations
Industry Security and Investigations
Experience
Monitronics International August 2015 - Present
Monitronics International August 2009 - Present
Monitronics International June 2006 - August 2009
Monitronics International July 2005 - June 2006
Monitronics International September 1998 - July 2005
Skills
Business Strategy, Sales Presentations, Key Account Management, Negotiation, Burglar Alarm, Strategic Planning, Customer Retention, Security Management, IP Cameras, Access Control, Alarm Systems, Security, B2B, Account Management, Leadership, Contract Negotiation, Management, Sales, Team Leadership
Education
University of North Texas 1997 — 2002
Bachelor of Business Administration
Monitronics International August 2015 - Present
Monitronics International August 2009 - Present
Monitronics International June 2006 - August 2009
Monitronics International July 2005 - June 2006
Monitronics International September 1998 - July 2005
Skills
Business Strategy, Sales Presentations, Key Account Management, Negotiation, Burglar Alarm, Strategic Planning, Customer Retention, Security Management, IP Cameras, Access Control, Alarm Systems, Security, B2B, Account Management, Leadership, Contract Negotiation, Management, Sales, Team Leadership
Education
University of North Texas 1997 — 2002
Bachelor of Business Administration
Lori Bishop, SPHR Lori Bishop, SPHR's Monitronics International Experience June 2011 - April 2013
Job Vice President of Human Resources Americas at Research Now
Industry Consumer Goods
Experience
Research Now March 2013 - Present
Monitronics International June 2011 - April 2013
American Achievement Corporation August 2010 - June 2011
Dr Pepper Snapple Group January 2007 - September 2010
Skills
Talent Management, Performance Management, Employee Relations, Human Resources, Recruiting, Organizational..., Training, Leadership, HRIS, Personnel Management, Strategy, Management, Coaching, Deferred Compensation, Executive Search, Applicant Tracking..., Benefits Administration, Change Management, Compensation, College Recruiting, Employee Benefits, Employee Engagement, Employee Training, Executive Management, FMLA, HR Consulting, Internet Recruiting, Labor Relations, Marketing, New Hire Orientations, Onboarding, Organizational..., Resume Writing, Strategic Planning, Succession Planning, Talent Acquisition, Teamwork, Vendor Management, Workforce Planning
Education
University of North Texas 1990 — 1993
BA, English
Kemp High School 1984 — 1987
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Research Now March 2013 - Present
Monitronics International June 2011 - April 2013
American Achievement Corporation August 2010 - June 2011
Dr Pepper Snapple Group January 2007 - September 2010
Skills
Talent Management, Performance Management, Employee Relations, Human Resources, Recruiting, Organizational..., Training, Leadership, HRIS, Personnel Management, Strategy, Management, Coaching, Deferred Compensation, Executive Search, Applicant Tracking..., Benefits Administration, Change Management, Compensation, College Recruiting, Employee Benefits, Employee Engagement, Employee Training, Executive Management, FMLA, HR Consulting, Internet Recruiting, Labor Relations, Marketing, New Hire Orientations, Onboarding, Organizational..., Resume Writing, Strategic Planning, Succession Planning, Talent Acquisition, Teamwork, Vendor Management, Workforce Planning
Education
University of North Texas 1990 — 1993
BA, English
Kemp High School 1984 — 1987
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Deeanna Ege's Monitronics International Experience February 2013 - September 2013
Job Coordinator
Industry Human Resources
Experience
Monitronics October 2012 - Present
Monitronics International February 2013 - September 2013
Priority Title August 2001 - October 2012
Studio Movie Grill 2010 - 2011
PETCO Animal Supplies, Inc. 2009 - 2010
Skills
Real Estate, Investment Properties, Sellers, First Time Home Buyers, Short Sales, Real Estate Transactions, Residential Homes, Foreclosures, REO, Single Family Homes, Human Resources
Education
University of North Texas
Monitronics October 2012 - Present
Monitronics International February 2013 - September 2013
Priority Title August 2001 - October 2012
Studio Movie Grill 2010 - 2011
PETCO Animal Supplies, Inc. 2009 - 2010
Skills
Real Estate, Investment Properties, Sellers, First Time Home Buyers, Short Sales, Real Estate Transactions, Residential Homes, Foreclosures, REO, Single Family Homes, Human Resources
Education
University of North Texas
Brandon Jett. 5,000 connections. LION. TL Brandon Jett. 5,000 connections. LION. TL's Monitronics International Experience January 2015 - September 2015
Job Sales Manager at Brookstone
Industry Professional Training & Coaching
Experience
Brookstone 2012 - Present
Monitronics International January 2015 - September 2015
Monitronics International July 2013 - January 2015
Monitronics International January 2013 - June 2013
Best Buy January 2009 - January 2012
US Army January 2001 - January 2011
Skills
Networking, Microsoft Office, Customer Satisfaction, Security Management, Team Building, Operations Management, Direct Sales, Sales Management, Management, Account Management, Leadership, Customer Service, Sales, Security, Training, Surveillance, Team Leadership, New Business Development
Education
University of Oklahoma
Brookstone 2012 - Present
Monitronics International January 2015 - September 2015
Monitronics International July 2013 - January 2015
Monitronics International January 2013 - June 2013
Best Buy January 2009 - January 2012
US Army January 2001 - January 2011
Skills
Networking, Microsoft Office, Customer Satisfaction, Security Management, Team Building, Operations Management, Direct Sales, Sales Management, Management, Account Management, Leadership, Customer Service, Sales, Security, Training, Surveillance, Team Leadership, New Business Development
Education
University of Oklahoma
Gene Ary Gene Ary's Monitronics International Experience 2000 - 2005
Job Sr. Director Brand Marketing at FUNimation (A Group 1200 Media Company)
Industry Entertainment
Experience
FUNimation (A Group 1200 Media Company) September 2013 - Present
Numerex Corp. October 2009 - September 2013
Funimation Entertainment 2005 - 2009
Monitronics International 2000 - 2005
Lyrick Studios 1997 - 1999
Mary Kay, Inc. 1994 - 1997
UT Southwestern Medical Center 1993 - 1994
Skills
Marketing Strategy, Brand Management, Brand Development, Online Marketing, Product Management, Social Media Marketing, Marketing, Advertising, Marketing Communications, Creative Direction, Online Advertising, Program Management, Trade Shows, Leadership, Product Marketing, New Business Development, Strategic Partnerships, Email Marketing, Integrated Marketing, E-commerce, B2B, Multi-channel Marketing, Product Development, Lead Generation, Direct Marketing, Mobile Devices, Marketing Management, Market Planning, Corporate Branding, Strategy, B2B Marketing, Brand Awareness, Competitive Analysis
Education
University of North Texas 1987 — 1990
BFA, Advertising/Art
FUNimation (A Group 1200 Media Company) September 2013 - Present
Numerex Corp. October 2009 - September 2013
Funimation Entertainment 2005 - 2009
Monitronics International 2000 - 2005
Lyrick Studios 1997 - 1999
Mary Kay, Inc. 1994 - 1997
UT Southwestern Medical Center 1993 - 1994
Skills
Marketing Strategy, Brand Management, Brand Development, Online Marketing, Product Management, Social Media Marketing, Marketing, Advertising, Marketing Communications, Creative Direction, Online Advertising, Program Management, Trade Shows, Leadership, Product Marketing, New Business Development, Strategic Partnerships, Email Marketing, Integrated Marketing, E-commerce, B2B, Multi-channel Marketing, Product Development, Lead Generation, Direct Marketing, Mobile Devices, Marketing Management, Market Planning, Corporate Branding, Strategy, B2B Marketing, Brand Awareness, Competitive Analysis
Education
University of North Texas 1987 — 1990
BFA, Advertising/Art
Larry Allison's Monitronics International Experience 1998 - 1998
Job IT Manager at Vertiscale
Industry Information Technology and Services
Experience
Vertiscale May 2015 - Present
Virtual Bridges October 2014 - May 2015
Intific, Inc. January 2011 - October 2014
21st Century Technologies, Inc. April 2006 - June 2011
Advent Networks January 2001 - April 2005
Advent Network 2001 - 2005
pcOrder.com 1999 - 2000
Monitronics International 1998 - 1998
Education
University of Phoenix 2003 — 2005
Vertiscale May 2015 - Present
Virtual Bridges October 2014 - May 2015
Intific, Inc. January 2011 - October 2014
21st Century Technologies, Inc. April 2006 - June 2011
Advent Networks January 2001 - April 2005
Advent Network 2001 - 2005
pcOrder.com 1999 - 2000
Monitronics International 1998 - 1998
Education
University of Phoenix 2003 — 2005
Rochelle Jones's Monitronics International Experience March 2010 - May 2011
Job Director Of Customer Service
Industry Hospital & Health Care
Experience
PharMerica February 2014 - Present
Axia College January 2006 - Present
Novartis May 2012 - January 2014
COMTEK Group 2012 - 2012
Monitronics International March 2010 - May 2011
Whole Body Healing Center 2007 - 2009
Chemical Lime Company August 2006 - December 2008
Enterprise Controls Consulting April 2006 - August 2006
IBM CORPORATION February 2003 - May 2005
IBM October 2001 - May 2003
Skills
Process Improvement, Software Documentation, Project Management, Strategy, Performance Management, CRM, Business Process, Management, Training, Policy, Change Management, Human Resources, Recruiting, Program Management, Six Sigma, Vendor Management, Team Building, Call Centers, Leadership, Leadership Development, Access, Sales
Education
TV & Film University of Kansas 1980 — 1984
BA, Radio
University of Phoenix
PHD, Industrial Organizational Psychology
Amberton University
MA, Human Relations & Business
Crane
PharMerica February 2014 - Present
Axia College January 2006 - Present
Novartis May 2012 - January 2014
COMTEK Group 2012 - 2012
Monitronics International March 2010 - May 2011
Whole Body Healing Center 2007 - 2009
Chemical Lime Company August 2006 - December 2008
Enterprise Controls Consulting April 2006 - August 2006
IBM CORPORATION February 2003 - May 2005
IBM October 2001 - May 2003
Skills
Process Improvement, Software Documentation, Project Management, Strategy, Performance Management, CRM, Business Process, Management, Training, Policy, Change Management, Human Resources, Recruiting, Program Management, Six Sigma, Vendor Management, Team Building, Call Centers, Leadership, Leadership Development, Access, Sales
Education
TV & Film University of Kansas 1980 — 1984
BA, Radio
University of Phoenix
PHD, Industrial Organizational Psychology
Amberton University
MA, Human Relations & Business
Crane
Daniel Whitaker's Monitronics International Experience March 2015 - Present
Job Internal Audit Senior at Monitronics International
Industry Accounting
Experience
Monitronics International March 2015 - Present
Robert Half Management Resources November 2014 - March 2015
Hein & Associates LLP January 2014 - October 2014
Hein & Associates LLP February 2012 - December 2013
Grant Thornton LLP August 2010 - January 2012
Grant Thornton LLP June 2008 - July 2010
Education
University of Oklahoma - Price College of Business 2003 — 2008
BBA/MAcc, Accounting & Finance
Monitronics International March 2015 - Present
Robert Half Management Resources November 2014 - March 2015
Hein & Associates LLP January 2014 - October 2014
Hein & Associates LLP February 2012 - December 2013
Grant Thornton LLP August 2010 - January 2012
Grant Thornton LLP June 2008 - July 2010
Education
University of Oklahoma - Price College of Business 2003 — 2008
BBA/MAcc, Accounting & Finance
Petra Nealy's Monitronics International Experience January 2006 - December 2006
Job Senior Program Analyst at U.S. Department of Health and Human Services, Office of Inspector General
Industry Government Relations
Experience
U.S. Department of Health and Human Services, Office of Inspector General June 2014 - Present
U.S. Department of Health and Human Services, Office of Inspector General February 2008 - May 2014
Survey Research Center - University of North Texas August 2004 - April 2007
Monitronics International January 2006 - December 2006
Center for Survivors of Torture August 2005 - December 2005
Skaggetorp Gruppbostad (Group Home for Mentally and Physically Disabled) May 2001 - August 2004
Ryds Hemtjanst (Nursing Home) June 1997 - August 2004
Skills
Policy, Public Policy, Program Evaluation, Qualitative Research, Call Center, Research, Policy Analysis, Budgets, Strategic Planning, Government
Education
University of North Texas 2007 — 2011
MPA, Local government management, GPA: 3.8
University of North Texas 2003 — 2005
BA, Major: International Studies (politics and development), Minor: Spanish, GPA: 3.9
Fellingsbro Folkhogskola 2000 — 2001
Certificate, Documentary Film-Making
CLIC Albareda 1999 — 2000
Certificate (Intermediate level), Spanish
U.S. Department of Health and Human Services, Office of Inspector General June 2014 - Present
U.S. Department of Health and Human Services, Office of Inspector General February 2008 - May 2014
Survey Research Center - University of North Texas August 2004 - April 2007
Monitronics International January 2006 - December 2006
Center for Survivors of Torture August 2005 - December 2005
Skaggetorp Gruppbostad (Group Home for Mentally and Physically Disabled) May 2001 - August 2004
Ryds Hemtjanst (Nursing Home) June 1997 - August 2004
Skills
Policy, Public Policy, Program Evaluation, Qualitative Research, Call Center, Research, Policy Analysis, Budgets, Strategic Planning, Government
Education
University of North Texas 2007 — 2011
MPA, Local government management, GPA: 3.8
University of North Texas 2003 — 2005
BA, Major: International Studies (politics and development), Minor: Spanish, GPA: 3.9
Fellingsbro Folkhogskola 2000 — 2001
Certificate, Documentary Film-Making
CLIC Albareda 1999 — 2000
Certificate (Intermediate level), Spanish
Patricia Arellano's Monitronics International Experience September 2006 - August 2008
Job Patient Marketing Services Team Lead at The Beryl Companies
Industry Security and Investigations
Experience
The Beryl Companies August 2010 - Present
Arbonne International August 2008 - August 2010
Monitronics International September 2006 - August 2008
Alliance Data 1997 - 2006
Skills
Customer Service, Call Center, Process Improvement, Customer Satisfaction, Call Centers, Team Building, Vendor Management, Customer Experience, Coaching, Training, Operations Management, Quality Assurance, Data Analysis, Workforce Management, Cross-functional Team..., Performance Management, Leadership, Leadership Development, Customer Retention, Process Scheduler, Employee Training, Management, Team Leadership, Sales
Education
University of North Texas 2003 — 2006
Bachelor's of Fine Arts, Fashion Design
The Beryl Companies August 2010 - Present
Arbonne International August 2008 - August 2010
Monitronics International September 2006 - August 2008
Alliance Data 1997 - 2006
Skills
Customer Service, Call Center, Process Improvement, Customer Satisfaction, Call Centers, Team Building, Vendor Management, Customer Experience, Coaching, Training, Operations Management, Quality Assurance, Data Analysis, Workforce Management, Cross-functional Team..., Performance Management, Leadership, Leadership Development, Customer Retention, Process Scheduler, Employee Training, Management, Team Leadership, Sales
Education
University of North Texas 2003 — 2006
Bachelor's of Fine Arts, Fashion Design
Robert Fillingim's Monitronics International Experience September 2015 - Present
Job Sr Manager Dealer Services at Monitronics International
Industry Logistics and Supply Chain
Experience
Monitronics International September 2015 - Present
Monitronics International September 2013 - Present
Ryder Logistics July 2012 - August 2013
The Dannon Company October 2007 - July 2012
Pepsi Bottling Group March 2006 - October 2007
Colgate Oral Pharmaceuticals March 2004 - March 2006
Colgate Oral Pharmaceuticals April 2001 - March 2004
Colgate Oral Pharmaceuticals February 1999 - April 2001
Colgate Oral Pharmaceuticals September 1997 - February 1999
Skills
Logistics, Warehouse Management, Supply Chain Management, Supply Chain, Warehousing, Continuous Improvement, Inventory Control, Demand Planning, Training, Lean Manufacturing, SAP, Manufacturing, 3PL, Leadership, Management, Shipping, Transportation, Vendor Management, Supply Chain..., 5S, Inventory Management, Production Planning, P&L Management, Operations Management
Education
University of Phoenix 2010 — 2011
Associates of Arts
University of Phoenix
Associates of Arts in Foundations of Business
Monitronics International September 2015 - Present
Monitronics International September 2013 - Present
Ryder Logistics July 2012 - August 2013
The Dannon Company October 2007 - July 2012
Pepsi Bottling Group March 2006 - October 2007
Colgate Oral Pharmaceuticals March 2004 - March 2006
Colgate Oral Pharmaceuticals April 2001 - March 2004
Colgate Oral Pharmaceuticals February 1999 - April 2001
Colgate Oral Pharmaceuticals September 1997 - February 1999
Skills
Logistics, Warehouse Management, Supply Chain Management, Supply Chain, Warehousing, Continuous Improvement, Inventory Control, Demand Planning, Training, Lean Manufacturing, SAP, Manufacturing, 3PL, Leadership, Management, Shipping, Transportation, Vendor Management, Supply Chain..., 5S, Inventory Management, Production Planning, P&L Management, Operations Management
Education
University of Phoenix 2010 — 2011
Associates of Arts
University of Phoenix
Associates of Arts in Foundations of Business
Tevis Roberts's Monitronics International Experience November 2009 - March 2013
Job Director at Stream Energy
Industry Security and Investigations
Experience
Monitronics International November 2009 - March 2013
Charter Communications May 1999 - November 2009
Aegis Communications September 1995 - May 1999
Skills
Alarm Systems, Call Center, Employee Relations, Coaching, Customer Satisfaction, Team Building, Training, Sales Management, Customer Service, Operations Management, CCTV, Team Leadership, Customer Retention, Telecommunications, Leadership, Contract Negotiation, Employee Training, Account Management, Customer Experience, Call Centers, Direct Sales, Outsourcing, Process Improvement, Performance Management, Sales, Vendor Management, Marketing Strategy, Recruiting, CRM, Cross-functional Team..., Sales Operations, Workforce Management, Leadership Development, Call Center Development, Management, Sales Process, Human Resources, Cold Calling
Education
University of North Texas
Bachelor of Arts (B.A.), Psychology
Monitronics International November 2009 - March 2013
Charter Communications May 1999 - November 2009
Aegis Communications September 1995 - May 1999
Skills
Alarm Systems, Call Center, Employee Relations, Coaching, Customer Satisfaction, Team Building, Training, Sales Management, Customer Service, Operations Management, CCTV, Team Leadership, Customer Retention, Telecommunications, Leadership, Contract Negotiation, Employee Training, Account Management, Customer Experience, Call Centers, Direct Sales, Outsourcing, Process Improvement, Performance Management, Sales, Vendor Management, Marketing Strategy, Recruiting, CRM, Cross-functional Team..., Sales Operations, Workforce Management, Leadership Development, Call Center Development, Management, Sales Process, Human Resources, Cold Calling
Education
University of North Texas
Bachelor of Arts (B.A.), Psychology
Kristalyn Brewer's Monitronics International Experience 1999 - 2001
Job Quality Management Administrator/Human Rights Officer at LRMHMR
Industry Nonprofit Organization Management
Experience
LRMHMR February 2007 - Present
Remedy Staffing 2005 - 2006
Verizon Wireless 2004 - 2005
Denton County MHMR 2001 - 2004
Sears 2000 - 2001
Monitronics International 1999 - 2001
M/A/R/C Group ( Call Center) 1996 - 1999
Skills
Recruiting, Customer Service, Training, Human Resources, Microsoft Excel, Data Entry, Management, Social Services, Coaching, Customer Satisfaction, PowerPoint, Team Building, System Administration, Microsoft Word, Payroll, Inventory Management, Interviews, Policy
Education
University of North Texas
Bachelor's degree, Psychology
LRMHMR February 2007 - Present
Remedy Staffing 2005 - 2006
Verizon Wireless 2004 - 2005
Denton County MHMR 2001 - 2004
Sears 2000 - 2001
Monitronics International 1999 - 2001
M/A/R/C Group ( Call Center) 1996 - 1999
Skills
Recruiting, Customer Service, Training, Human Resources, Microsoft Excel, Data Entry, Management, Social Services, Coaching, Customer Satisfaction, PowerPoint, Team Building, System Administration, Microsoft Word, Payroll, Inventory Management, Interviews, Policy
Education
University of North Texas
Bachelor's degree, Psychology
Michele Haessler's Monitronics International Experience 2007 - 2011
Job CSR at JP Everhart
Industry Insurance
Experience
JP Everhart March 2011 - October 2015
Monitronics International 2007 - 2011
Skills
Customer Satisfaction, Technical Support, Call Centers, Customer Retention, Customer Support, Process Improvement, Telecommunications, Training, Account Management, Management, Team Building, Customer Service, Troubleshooting, Customer Experience, Leadership, Sales
Education
University of Phoenix 1999 — 2006
Bachelor of Science, Computer Information Systems
JP Everhart March 2011 - October 2015
Monitronics International 2007 - 2011
Skills
Customer Satisfaction, Technical Support, Call Centers, Customer Retention, Customer Support, Process Improvement, Telecommunications, Training, Account Management, Management, Team Building, Customer Service, Troubleshooting, Customer Experience, Leadership, Sales
Education
University of Phoenix 1999 — 2006
Bachelor of Science, Computer Information Systems
Leathia Willis's Monitronics International Experience September 2012 - September 2014
Job Benefits Analyst
Industry Hospital & Health Care
Experience
CVS Health August 2014 - Present
Monitronics International September 2012 - September 2014
Secure 1 Security May 2008 - September 2012
Peters Realty May 2007 - May 2008
Skills
Management, Time Management, Recruiting, Team Building, Communication Skills, Human Resources, Microsoft Office, Recr, Project Management, Project Planning, Project Implementation, Staff Development, Strategic Planning
Education
University of Phoenix 2014 — 2016
Bachelor’s Degree, Accounting and Business/Management
Texas Southern University 2010 — 2014
Bachelor in Administration ( Management), Business
Parkview Baptist High School 2003 — 2007
Diploma
CVS Health August 2014 - Present
Monitronics International September 2012 - September 2014
Secure 1 Security May 2008 - September 2012
Peters Realty May 2007 - May 2008
Skills
Management, Time Management, Recruiting, Team Building, Communication Skills, Human Resources, Microsoft Office, Recr, Project Management, Project Planning, Project Implementation, Staff Development, Strategic Planning
Education
University of Phoenix 2014 — 2016
Bachelor’s Degree, Accounting and Business/Management
Texas Southern University 2010 — 2014
Bachelor in Administration ( Management), Business
Parkview Baptist High School 2003 — 2007
Diploma
Freda ballard's Monitronics International Experience October 2011 - February 2015
Job Verizon, NRB
Industry Security and Investigations
Experience
Verizon March 2015 - Present
Monitronics International October 2011 - February 2015
Skills
Customer Service, Leadership, Team Building, Team Leadership, Security, Customer Satisfaction, Security Management, Surveillance, Management, Process Improvement
Education
University of Phoenix 2011 — 2016
Bachelor of Business Administration (B.B.A.), Project Management
Verizon March 2015 - Present
Monitronics International October 2011 - February 2015
Skills
Customer Service, Leadership, Team Building, Team Leadership, Security, Customer Satisfaction, Security Management, Surveillance, Management, Process Improvement
Education
University of Phoenix 2011 — 2016
Bachelor of Business Administration (B.B.A.), Project Management
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY