Remedy Corporation
Industry: Software company
DescriptionRemedy Corporation was a software company that produced the Action Request System and various applications therein. Remedy is now the Service Management Business Unit of BMC Software. Founder: Larry Garlick Founded: 1990 Headquarters: Mountain View, CA Parent organization: BMC Software
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Remedy Corporation Employees
salesforce.com February 2012 - Present
Salesforce.com July 2010 - February 2012
Salesforce.com August 2008 - July 2010
salesforce.com, Inc. February 2006 - August 2008
Salesforce.com February 2005 - February 2006
Salesforce.com March 2002 - February 2005
Categoric February 1999 - February 2002
Remedy Corporation June 1998 - February 1999
Remedy Corporation June 1997 - June 1998
Remedy Corporation 1995 - 1997
Skills
SaaS, Cloud Computing, Enterprise Software, PaaS, Salesforce.com, Sales Enablement, Solution Selling, Professional Services, Force.com, Sales Engineering, Mobile Devices, Channel
Education
University of Plymouth 1988 — 1992
BSc Hons, Computer Science
Park House School 1981 — 1986
Bay Area Capital Corporation May 2003 - September 2013
Remedy Corporation May 1998 - September 2002
Siemens 1996 - 1998
Siemens Business Communications Systems December 1993 - September 1996
IBM August 1977 - November 1993
Skills
Sales, Sales Management, Cross-functional Team..., Strategy, Marketing, Coaching, Project Planning, Investments, SaaS, Enterprise Software, Start-ups, Strategic Partnerships, Business Development, Product Management, Product Marketing, Leadership Development, Business Strategy, CRM, Sales Operations, Go-to-market Strategy, Selling, Leadership, Account Management, Strategic Planning, Cloud Computing, New Business Development, Solution Selling, Vendor Management, Direct Sales, Professional Services, Marketing Strategy, Analytics, Management Consulting, Management, Salesforce.com, Sales Enablement, Sales Process, Program Management, Training
Education
University of Notre Dame 1973 — 1977
Bachelor's degree, Economics
Network Consulting Group January 1994 - Present
Kinetic Growth July 2014 - Present
Circle of Life Ventures October 2012 - Present
Project Homeless Connect February 2014 - Present
Little Brothers - Friends of the Elderly (San Francisco) January 2013 - Present
Deepwater Horizon Economic Claims Center December 2013 - February 2014
eBay December 2011 - May 2012
BMC Software July 2011 - October 2011
CSRware Inc March 2010 - June 2011
Remedy Corporation June 1992 - January 1994
Skills
Salesforce.com, Enterprise Software, Software, Technical Support, Business Process, Cloud Computing, SaaS, Program Management, Requirements Analysis, Oracle, Team Leadership, Business Development, Product Management, Project Management, Business Analysis, BMC Remedy, IT Service Management, CRM, ITIL, Software Development, Data Center, Integration, Service Desk, Strategy, Databases, Testing, Start-ups, Leadership, Telecommunications, Management
Education
University of Missouri-Columbia
MSEE
University of Missouri-Columbia
BA
Visa April 2008 - Present
Visa April 2007 - March 2008
PayPal November 2005 - March 2007
BMC Software January 2003 - April 2005
Remedy Corporation January 2003 - April 2005
Size Technologies December 2001 - September 2002
Common Object April 2000 - September 2001
Egreetings Network February 1997 - April 2000
Aim 21, Inc September 1995 - November 1996
LifeScan, Inc March 1993 - September 1995
Skills
Agile Methodologies, Creative Solutions, SaaS, Strategic Thinking, Product Management, Leadership, Software Development, Requirements Analysis, User Experience, Management, E-commerce, Cross-functional Team..., SDLC, Analytics, CRM, Databases, Program Management, Testing
Education
University of Michigan 1984 — 1988
BS, Computer Science
Abbott Diabetes Care August 2004 - Present
Remedy Corporation May 1994 - October 2001
Synopsys, Inc. May 1990 - April 1994
Skills
Medical Devices, Cross-functional Team..., Management, Program Management, Analysis, Leadership, Training, Pharmaceutical Industry, Endocrinology, Mergers & Acquisitions, Diabetes, Product Launch, Cardiology, Market Development, Capital Equipment, Pharmaceutical Sales, Sales Operations, Project Management, ISO 13485, Managed Care, Product Development, FDA, Sales
Education
University of Nevada-Las Vegas - College of Business
Master's Degree in Business Administration
Pneuron Corporation March 2015 - Present
Nuance Communications December 2011 - March 2015
Nuance Communications September 2009 - December 2011
Cisco Systems (Acquired Audium in 2006) July 2006 - September 2009
Audium Corporation (Acquired by Cisco in 2006) March 2004 - June 2006
Comtel Technologies, Inc October 2002 - March 2004
Speechworks International (Acquired by Nuance) August 1999 - September 2002
Voicetek Corporation (acquired by Aspect) 1993 - 1997
Remedy Corporation January 1992 - May 1993
Informix Software 1986 - 1991
Skills
SaaS, Strategic Partnerships, Cloud Computing, CRM, Strategy, Product Management, Start-ups, Go-to-market Strategy, Business Development, Mobile Devices, Channel Partners, Sales Process, Leadership, Sales Management, Marketing Strategy, Business Alliances, Sales, Unified Communications, Contract Negotiation, Solution Selling, Enterprise Software, Professional Services, Salesforce.com, Strategic Alliances, Direct Sales, Partner Management, Selling, Channel Sales, Software Industry, Account Management, International Sales, B2B, Complex Sales, Telephony, New Business Development, IVR, Executive Management, Key Account Management, Global Business..., Channel Strategy, Partner Development, P&L Management, Business Strategy, Management
Education
University of Rhode Island - College of Business Administration
BS, Marketing Management
Hewlett-Packard October 2000 - Present
Remedy Corporation November 1999 - October 2000
Tata Consultancy Services March 1998 - October 1999
Skills
Service Now, IT Service Management, HP, ITIL, Incident Management, IT Operations, Service Management, Data Center, HP-UX, HP Openview, Servers, Service Delivery, Database Administration, Remedy AR System, Remedy Administration, Enterprise Architecture, Service Desk, IT Outsourcing, Integration, IT Strategy, Oracle, BMC Remedy, Solution Architecture, Virtualization, Problem Management, Business Services, IT Management, High Availability, Disaster Recovery, Requirements Analysis
Education
University of Mysore 1990 — 1994
BE
Unisys December 2012 - Present
FAA April 2011 - December 2012
DIRECTV August 2009 - March 2011
Life Technologies November 2008 - July 2009
Applied Biosystems, Inc. November 2005 - July 2009
Brocade Communications August 2002 - November 2005
Remedy Corporation October 1996 - May 2002
Intergraph Electronics August 1994 - October 1996
Skills
Sybase, Perl, Unix, SDLC, Agile Methodologies, Oracle, Cloud Computing, Enterprise Architecture, Integration, Enterprise Software, Solaris, Linux, Software Development, Requirements Analysis, ITIL, Business Intelligence, Software Project..., PMP, Data Center, IT Service Management, BMC Remedy, Software Documentation, Atrium CMDB, Solution Architecture, CRM, IT Management, Professional Services, IT Strategy, SaaS
Education
University of Massachusetts Lowell 1991 — 1994
MS
University of Mysore 1984 — 1988
BE
Oracle America, Inc./Hyperion Solutions, Inc. March 2007 - Present
OpenTV, Inc. December 2004 - August 2006
BMC Software January 2002 - April 2004
Remedy Corporation November 1998 - December 2001
Baystone Software May 1998 - October 1998
Multiple Companies October 1989 - May 1998
Skills
Project Management, Enterprise Software, Agile Methodologies, Quality Assurance, Databases, Management, PMP, Software Project..., CRM, MySQL, Requirements Analysis, Testing, Software Engineering, Agile Project Management, .NET, Business Intelligence, Business Process, Cloud Computing, Cross-functional Team..., ERP, ITIL, Leadership, Operating Systems, Oracle, Product Development, Product Management, Program Management, SDLC, SaaS, Software Development, Software Quality..., Team Leadership, Test Planning, Unix, Windows
Education
University of San Francisco 1986 — 1988
Bachelor of Science, Information Systems
Dun & Bradstreet December 2011 - Present
Experian November 2009 - December 2011
Premiere Global Services January 2007 - May 2008
RightNow Technologies October 2005 - January 2007
eGain Communications 2003 - 2005
Remedy Corporation February 2001 - October 2002
Siebel Systems February 2000 - January 2001
Dun & Bradstreet January 1985 - January 2000
D&B 1985 - 2000
Skills
Solution Selling, Leadership, Team Leadership, Salesforce.com, CRM, Cloud Computing, Strategy, Sales, Sales Process, Lead Generation, SaaS, Business Development, Analytics, Account Management, Management
Education
University of Oregon 1979 — 1983
BS
Beaverton High School
Independent Contractor October 2009 - Present
IBM February 2007 - May 2009
IBM Global Services 2007 - 2009
BMC Software 1999 - 2007
BMC Software/Remedy Corporation 1999 - 2006
Remedy Corporation 1999 - 2006
Skills
BMC Remedy, Service Management, IT Service Management, ITIL, Enterprise Software, Cloud Computing, Professional Services, Enterprise Architecture, Pre-sales, Solution Architecture, Service Desk, Virtualization, Requirements Analysis, SaaS, CMDB, Configuration Management, Integration, Business Process, Systems Management, IT Operations, Data Center, IT Management, Incident Management, Solaris, Unix, IT Strategy, Disaster Recovery, ITIL Certified, System Deployment, Service Delivery, SDLC, Release Management
Education
University of Phoenix
Business Managment (75 hours)
University of Phoenix
Information Technology