Remedy Corporation
Industry: Software company
DescriptionRemedy Corporation was a software company that produced the Action Request System and various applications therein. Remedy is now the Service Management Business Unit of BMC Software. Founder: Larry Garlick Founded: 1990 Headquarters: Mountain View, CA Parent organization: BMC Software
Remedy Corporation List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Remedy Corporation. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Remedy Corporation Employees
EMC July 2014 - Present
EMC May 2012 - July 2014
EMC July 2011 - May 2012
PACKAGING CONCEPTS June 2003 - July 2011
Commerce One January 2001 - April 2003
REMEDY CORPORATION January 1999 - January 2001
Epicor Software Corp January 1994 - January 1999
Skills
Communication Skills, Aprimo, Project Delivery, Project Management, Field Training, Audience Segmentation, Email Marketing, Marketing Communications, OBIEE, Cross-functional Team..., Management, Product Marketing, Process Improvement, Lead Generation, Online Product Launches, Product Launch Events, Agile Project Management, Marketing Automation, Analytics, Marketing, Demand Generation, Analysis, Integrated Marketing, Go-to-market Strategy, Forecasting, Databases, Enterprise Software, Digital Marketing, Strategy
Education
University of California, Santa Cruz
Sociology and Communications
Burr Pilger Mayer (BPM) – Accountants & Consultants February 2013 - Present
Burr Pilger Mayer (BPM) – Accountants & Consultants September 2002 - January 2013
San Jose Repertory Theatre August 1997 - December 2005
Arthur Andersen LLP January 2000 - June 2002
Remedy Corporation January 1999 - December 1999
BayStone Software January 1998 - December 1998
Skills
Event Planning, Editing, Marketing Communications, Office Administration, Social Media, Customer Service, Outlook, Microsoft Office, Volunteer Management, Theatre, Email Marketing, Public Relations, Invoicing, Social Networking, Marketing, Lotus Notes, Creative Writing, Press Releases, Newsletters, Microsoft CRM, Internet Research, Project Coordination, Customer Relations, Logistical Planning, Writing, Billing, Pardot, Facebook, Event Management, Nonprofits, CRM, Microsoft Excel, PowerPoint, Social Media Marketing, Leadership
Education
Golden Gate University 2009 — 2012
Master's degree, Integrated Marketing Communications
San Jose State University 1995 — 1997
BS, Public Relations
Twibble October 2014 - Present
Venturocket / Crowd Vitae August 2010 - October 2014
Hoag Legal Solutions March 2010 - September 2010
Thelen Reid Brown Raysman & Steiner LLP June 2007 - July 2007
Sheppard Rosen Law Firm May 2006 - July 2006
Sheppard Rosen Law Firm April 2005 - July 2005
AnchorFree 2003 - 2004
freeSpace October 2000 - 2002
Remedy Corporation May 2000 - August 2000
Skills
Business Strategy, Product Development, Visionary Thinking, Team Leadership, Entrepreneurship, Team Building, Technical Writing, Investor Presentations, Marketing Strategy, Science, Product Management, Writing Skills, Sales Presentations, New Business Development, Public Speaking, Corporate Development, Partnerships, Product Innovation, physics, chemistry, Mathematics, Economics, Piano, Market Research, CRM, Strategic Partnerships, Strategy, Online Marketing, Angel Investing, E-commerce, Management, B2B, SaaS, Mobile Devices, Investor Relations, Business Development, Business Planning, Writing, Start-ups, Analytics, Social Media, Leadership
Education
UCLA 1997 — 2004
BA, Economics
Thomas Jefferson School of Law 2005 — 2008
JD, Law
Tamalpais High School 1993 — 1997
California Department of Corrections and Rehabilitation (CDCR) December 2008 - Present
KC Leader Writing August 2008 - March 2013
Lawrence Livermore National Laboratory November 2002 - April 2008
Remedy Corporation May 2000 - July 2002
CCI/Triad 1998 - 2000
Skills
Resume Writing, Cover Letters, Editing, Resume, Microsoft Office, Technical Writing, Process Improvement, Software Documentation, Proofreading, Research, Visio, Security, SQL, Access, Policy, XP, Training, Microsoft Excel, Report Writing, MS Project, Management, Troubleshooting
Education
Stanford University 2012 — 2013
Certificate w/Distinction, Organizational Analysis
University of Phoenix 1999 — 2000
MS, Computer Informaiton Systems
Simpson University 1996 — 1998
BA, Business Administration-Human Resource Management
Shasta College 1986 — 1990
AA, Computer Science, Business
Google January 2015 - Present
Google September 2012 - Present
Salesforce.com September 2011 - August 2012
Salesforce.com February 2009 - August 2011
Salesforce February 2007 - February 2009
salesforce.com 2003 - 2007
salesforce.com 2001 - 2003
salesforce.com 2000 - 2001
Remedy Corporation 1998 - 1999
Oracle 1993 - 1998
Skills
SaaS, Cloud Computing, Enterprise Software, Start-ups, PaaS, Strategic Partnerships, Product Management, Salesforce.com, Analytics, Product Marketing, Business Development, E-commerce, Mobile Devices, Business Strategy, Venture Capital, Strategy, Corporate Development, Marketing Automation, Mergers, Entrepreneurship
Education
Stanford University 1985 — 1989
Bachelor of Science (B.S.), Civil Engineering
LJCDS
BMC Software September 2007 - May 2013
BMC Software November 2002 - September 2007
Peregrine Systems October 2001 - November 2002
Remedy Corporation September 2000 - October 2001
Castelle May 1998 - September 2000
Castelle October 1993 - May 1998
Skills
Software Quality..., Unix, Test Automation, Agile Methodologies, Scrum
Education
Solano Community College 1981 — 1984
Associate of Science (AS), Electrical, Electronic and Communications Engineering Technology/Technician
Foothill College
Informatica Corporation April 2012 - Present
Informatica Corporation October 2011 - March 2012
Informatica Corporation August 2010 - September 2011
BackWeb Technologies 2004 - 2010
Stanford University 2002 - 2004
Talarian Corporation 2000 - 2002
Remedy Corporation 1997 - 2000
Skills
Mergers, Commercial Litigation, IPO, Litigation Management, Intellectual Property, Start-ups, Contract Negotiation, Corporate Governance, Licensing, SaaS, Negotiation, Corporate Law, Enterprise Software, Professional Services, Cloud Computing, Strategic Partnerships, Software Licensing, Privacy Law, Legal Writing, Venture Capital, Information Technology, Copyright Law, Mobile Devices, Big Data, Risk Management, Compliance, Channel Partners, Trademarks, Information Security, Mergers & Acquisitions, Data Privacy, Management, E-commerce, Cyberlaw, Trade Secrets
Education
Santa Clara University School of Law
JD, Intellectual Property
salesforce.com September 2014 - Present
salesforce.com January 2013 - Present
BMC Software September 2010 - July 2012
BMC Software October 2004 - September 2010
Remedy Corporation October 2002 - October 2004
Peregrine Systems 1997 - 2002
Apsylog February 1997 - October 1997
California State University 1995 - 1997
Skills
Pre-sales, Solution Selling, Enterprise Software, SaaS, IT Service Management, Product Marketing, Cloud Computing, Sales Enablement, Professional Services, Sales Engineering, PaaS, ITIL, CMDB, Solution Architecture, IT Asset Management, Technical Marketing, Program Management, Salesforce.com, CRM, Management, Systems Management, Sales Management, Service Management, Enterprise Architecture, Go-to-market Strategy, Product Management, Change Management, Software Industry, Virtualization, Communication Skills, Service Desk, Channel Partners, Sales Enablement Tools, Sales Presentation..., Technical Sales..., Development Of Employees, Critical Thinking, Quantitative Analytics, Statistics, Strategic Planning, Psychology, Psychological Testing, Social Media, Marketing, Demonstration Skills, Written & Oral..., Education, Training
Education
California State University-East Bay
De Anza College
RocketWriters, Inc. May 2005 - Present
Blue Cross and Blue Shield October 2002 - May 2005
I-many, Inc. May 2000 - October 2002
Remedy Corporation April 1999 - May 2000
Blue Cross and Blue Shield June 1995 - January 1999
Greater Valley Forge TMA July 1994 - April 1995
Sterling Winthrop Pharmaceuticals May 1993 - July 1994
WKAR at Michigan State University April 1989 - March 1993
Skills
Ghostwriting, Print, Multimedia, Video, Magazines, Brochures, Newsletters, Editing, Direct Mail, Web Content, WordPress, Proposal Writing, Copywriting, Media Relations, Copy Editing, Advertising, Blogging, Marketing, Social Media, Internal Communications, Email Marketing, Social Networking, Public Relations, Leadership, Press Releases, Nonprofits, Online Marketing, Marketing Communications, Social Media Marketing, Executive Coaching, Public Speaking, Strategy, Facebook, Editorial, Entrepreneurship, Corporate Communications, Creative Writing, Strategic Communications, Management, Content Management, Proofreading, Project Management
Education
Michigan State University 1988 — 1992
Bachelor of Arts (BA), Advertising
Michigan State University 1988 — 1992
Bachelor of Arts (BA), Telecommunications
Flushing High School 1983 — 1987
Turn 2 Solutions September 2012 - Present
Turn 2 Solutions December 2008 - August 2012
Kompass Consulting Inc. October 2007 - December 2008
CRC Health Group February 2007 - August 2007
Frank, Rimerman + Co. LLP March 2001 - August 2001
eLease October 2000 - January 2001
Remedy Corporation July 1996 - September 2000
Skills
Management, Business Development, Finance, Sales, SaaS, Salesforce.com, Cloud Computing, Enterprise Software, Strategic Partnerships, Strategy, Strategic Planning, Account Management
Education
San Jose State University 1988 — 1992
Bachelor's degree, International Business
ServiceNow - The Enterprise IT Cloud Company March 2014 - Present
BMC Software September 2011 - Present
BMC Software 2003 - December 2012
Remedy Corporation January 1998 - 2001
Inovis (Formerly Harbinger, Acquired by Peregrine) January 1996 - December 2000
Skills
SaaS
Education
Georgia Southern University
Bachelor's degree
Oracle June 2008 - Present
BEA Systems October 2007 - May 2008
BEA Systems April 2007 - September 2007
BMC Software May 2006 - April 2007
BMC Software November 2002 - April 2006
Peregrine Systems September 2001 - October 2002
Remedy Corporation April 1997 - September 2001
Triad Systems Corporation January 1991 - April 1997
Skills
Strategy, Management, Leadership, Technical Writing, Team Leadership, Process Improvement, Enterprise Software, Integration, FrameMaker, XML, Technical Communication, Performance Management, Software Project..., Business Analysis, Online Help, Cross-functional Team..., Training, Usability Testing, Strategic Partnerships, Strategic Planning, Business Strategy, DITA, RoboHelp, Single Sourcing, Portfolio Management, Editing, Structured Authoring, Mentoring, Budgets
Education
San Jose State University
Certificate, Technical Writing
University of Pittsburgh
BA, Speech and Hearing Science
Cogent and Christian January 2003 - Present
Pennzoil Quaker State Company January 2002 - January 2003
Remedy Corporation March 2000 - September 2001
Remedy Corporation September 1999 - March 2000
MediaOne December 1996 - January 1998
RPA January 1990 - December 1996
Skills
Market Research, Management Consulting, Marketing, Integrated Marketing, Strategic Planning, Entrepreneurship, Public Policy, Leadership, Advertising, Strategy, Brand Architecture, Policy, Politics, Budgets, Strategic Partnerships, Product Development, Corporate Branding, Fundraising, Consumer Insight, Creative Problem Solving, Leadership Development, Account Management, Political Campaigns, Public Relations, Strategic Communications, Focus Groups, Data Analysis, Data Mining, Data Modeling, Marketing Communications, Business Intelligence, Change Management
Education
Southern Methodist University
Bachelor's Degree, Bachelor of Science, Psychology
The University of Texas at Austin - The Red McCombs School of Business
Graduate Business
BMC Software April 2014 - Present
BMC Software October 2012 - March 2014
BMC Software June 2010 - September 2012
IBM Tivoli Software January 2006 - June 2010
Entuition January 2001 - January 2006
Remedy Corporation January 1997 - December 2001
Compuware January 1995 - January 1997
CEXEC, Inc. January 1994 - December 1994
EDS Corporation August 1990 - January 1994
Skills
IT Service Management, SaaS, ITIL v3 Foundations..., Sales, Salesforce.com, Enterprise Asset..., Direct Sales, Sales Management, ITIL Service Strategy, ITIL Process, Solution Selling, Cloud Computing
Education
James Madison University 1986 — 1990
Bachelor of Science (BS), Computer and Information Sciences and Support Services
Littler Mendelson February 2014 - May 2014
UCSF Division of HIV/AIDS December 2013 - February 2014
2013 UCSF Pediatrics Department April 2013 - July 2013
Acupera 2012 - 2013
Delta Dental May 2011 - December 2011
San Francisco Health Plan 2008 - May 2011
PropertyBridge, A MoneyGram Company May 2007 - February 2008
Marcus & Millichap September 2006 - March 2007
Citadon Bidcom - Cephren Corporation May 2000 - February 2001
Remedy Corporation May 1994 - May 1998
Skills
Microsoft SQL Server, SQL, .NET, C#, ASP.NET, Databases, Software Development, UML, ADO.NET, SSRS, SSIS, Agile Methodologies, Web Services, IIS, Requirements Gathering, HTML, Software Project..., SDLC, OOP, Microsoft Excel, Salesforce.com..., Salesforce.com...
Education
San Francisco State University 1982 — 1989
Bachelor's Degree, Systems Analysis and Design
Good Technology August 2013 - Present
LaBerge LLC June 2009 - Present
Synopsys March 2011 - January 2012
VeriSign March 2006 - April 2009
VMN March 2002 - February 2006
Jamcracker February 2000 - January 2002
Remedy Corporation May 1997 - February 2000
XSoft 1990 - 1995
Xerox PARC, OSD/SDD 1985 - 1994
Skills
Salesforce.com, Product Marketing, Competitive Analysis, Business Intelligence, Requirements Analysis, Demand Generation, Marketing Automation, Eloqua, Visio, Crystal Reports, SalesLogix, Remedy, Marketing Strategy, Strategy, Email Marketing, Marketing Communications, SaaS, Analytics, B2B Marketing, BMC Remedy, Lead Generation, CRM, Integrated Marketing
Education
Santa Clara University 1983 — 1986
MBA, Marketing
University of Notre Dame 1977 — 1981
BBA, Management
Barefoot Technologies September 2013 - Present
Sprout Energy Corporation September 2010 - September 2013
Paveya September 2012 - June 2013
Waldt Renewables November 2009 - August 2012
Strata Consulting, Inc September 2001 - January 2009
Remedy Corporation July 1999 - September 2001
Pipestream Technologies, Inc October 1997 - June 1999
Crestar Bank, Card Acceptance Division April 1995 - October 1997
Apex Data Services, Inc May 1991 - July 1994
Skills
Strategic Planning, Non-profits, Entrepreneurship, Public Relations, Public Speaking, Social Media, Renewable Energy, Marketing Strategy, Community Outreach, Social Media Marketing, Marketing Communications, Negotiation, Digital Marketing, Marketing, Business Development, Sales, Start-ups, New Business Development, CRM, Inbound Marketing, Nonprofits, Leadership, Social Networking, Advertising, Business Planning, Market Research, Strategic Partnerships, Program Management, Sales Process, Sales Operations, Proposal Writing, Budgets, Online Marketing, Lead Generation, Solution Selling
Education
George Mason University 1989 — 1991
B.A, International Studies
St Catherines
St Catherines
Virginia Commonwealth University
M.A., Masters, Teaching
CompuCom October 2012 - Present
FlightSafety International May 2004 - October 2012
Remedy Corporation July 2000 - March 2002
Koch Industries 1997 - 2000
Skills
Network Administration, Desktop Support, Software Installation, Troubleshooting, Computer Hardware, XP, Windows, Networking, Microsoft Office, Process Improvement, Active Directory, Program Management, Aviation, Customer Service, Servers, Disaster Recovery, Windows Server
Education
Friends University 1995 — 1997
MMIS, Management and Information Systems
Wichita State University 1983 — 1989
Bachelor of General Studies, Computer Science
AttivaSoft November 2014 - Present
AttivaSoft September 2008 - Present
AttivaSoft January 2004 - Present
AttivaSoft May 2001 - Present
AttivaSoft May 2001 - Present
AttivaSoft March 2014 - November 2014
AttivaSoft November 2012 - March 2014
AttivaSoft (Formerly RIGID Systems) January 2008 - September 2008
Remedy Corporation August 2000 - May 2001
ESQ November 1999 - August 2000
Skills
Crystal Reports, Customer Relations, Remedy, IT Service Management, Windows, Microsoft Office, Dreamweaver, Word, Customer Service, Service Desk, VoIP, BMC Remedy, Call Center, Contact Centers, Project Management, Team Leadership, Leadership Development, Technical Leadership, SRM, CRM, Incident Management, Asset Managment, Change Management, Service Level Management, Quality Assurance, Quality Management, Six Sigma, CMMI, ISO 27001, ISO 20000, Iso 9000, Quality Auditing, Quality System, Software Quality..., Software Engineering, Software Project..., Customer Service..., Process Improvement, Call Centers, Service Management, ITIL, Green Belt, PMP, ITSM, Joomla, Business Process..., Service Desk Management, Microsoft SQL Server, Integration, Requirements Analysis
Education
University of Maryland Baltimore County 1994 — 1998
BS, Networking - Information Systems
Essex Community College 1993 — 1995
BA, General Studies
Perry Hall High School 1990 — 1993
ServiceNow – The Enterprise Cloud Company July 2015 - Present
BMC Software November 2010 - June 2015
LANDesk Software August 2009 - October 2010
Quest Software September 2005 - August 2009
Remedy Software August 2003 - December 2005
Remedy Corporation January 2000 - April 2002
Peregrine Systems September 1998 - September 2000
NCR 1997 - 1998
ComputerLand 1990 - 1997
Skills
Sales Enablement, Solution Selling, SaaS, Enterprise Software, Cloud Computing, Software Sales, Consultative Selling, New Business Development, Alliances, Channel, IT Service Management, Sales Process, Channel Management, Salesforce.com, Direct Sales, Account Management, Virtualization, Pre-sales, Sales Presentations, Demand Generation, Channel Partners, Software Industry, Strategic Partnerships, Business Development, Selling, Strategy, Professional Services, Sales Operations, Management, Sales Management, Managed Services, Sales, Complex Sales, CRM, Business Alliances, Business Planning, Lead Generation, Partner Management
Education
Concordia University 1981 — 1984
BA, International Relations
University 1981 — 1984
Bachelor of Arts, International Relations
Josie Weaver, Movement Teacher January 2002 - Present
Health Action, Inc. March 2011 - October 2012
Remedy Corporation December 2000 - December 2001
Remedy Corporation April 1999 - October 2000
Plexus Software June 1998 - March 1999
Claris Software Corporation October 1995 - January 1999
Claris Software Corporation, Division of Apple Computer August 1993 - October 1995
Skills
Holistic Health, Wellbeing, Wellness, Meditation, Qigong, Personal Development, Wellness Coaching, Sales Management, Yoga, Stress Management, Public Speaking, Technical Writing, GoToMeeting, Infusionsoft..., Stress, Chronic Illness, Healing, Relaxation, Energy Healing, Coaching, Tai Chi, Training, Mindfulness
Education
Occidental College 1985 — 1989
Bachelor's degree, Cognitive Science
CCI January 2014 - Present
CCI April 2013 - December 2013
CCI July 2010 - April 2013
Various March 2009 - July 2010
Meguiar's Inc. November 2006 - January 2009
The Mills Corporation April 2004 - November 2006
Greenberg Traurig January 2004 - March 2004
Muscular Dystrophy Association January 2003 - September 2003
Remedy Corporation December 1997 - March 2002
Skills
Public Relations, Negotiation, Project Management, Editing, Marketing Communications, Event Planning, Event Management, Strategy, Marketing, Budgets, Sales, Program Management, Contract Negotiation, Analysis, Management
Education
Brigham Young University 1992 — 1997
BS, Leisure Services Management
City of Seattle ~ Seattle City Light August 2015 - Present
City of Seattle ~ Department of Transportation January 2014 - August 2015
McGraw-Hill March 2008 - December 2013
PhotoWorks September 2007 - November 2007
Primary Care Giver August 2002 - September 2007
Webputty Corporation December 2000 - August 2002
Ventro Corporation November 1998 - December 2000
Preview Corporation January 1998 - November 1998
Remedy Corporation September 1995 - January 1998
Bookmaker Corporation 1994 - 1995
Skills
Software Documentation, Defect Tracking, Test Management, Software Quality..., Web Applications, Software Development, XML, Business Analysis, Requirements Analysis, Requirements Management, Requirement..., Technical Documentation, Agile Methodolgy, Agile Testing, Test Strategy, SQL, User Acceptance Testing, Test Cases, Regression Testing, Agile Project Management, Atlassian JIRA, Confluence, Pivotal Tracker, Basecamp, Rational Rose 2000, Agile Methodologies
Education
The University of Connecticut 1987 — 1991
Bachelor of Arts, Bachelor of Science, Political Science, International Finance, Economics, Biology-Chemistry
Business Training .com 2012 — 2013
Certified Advanced Buiness Analyst (CABA) program
Discover U – Online Learning 2006 — 2008
University of California, Berkeley 1997 — 1998
Quality Software Testing, Advanced Software Testing and Automated Software Testing
Foothill College 1993 — 1996
Programming in ANSI C, Advanced C and MS Visual Basic
ServiceMax, LLC July 2015 - Present
Bruce Campbell Sales Enablement Services May 2015 - July 2015
Keynote Systems September 2014 - May 2015
BMC Software January 2012 - September 2014
Nimsoft January 2011 - October 2011
Nimsoft November 2010 - January 2011
newScale December 2007 - October 2010
BMC Software, Inc. October 2005 - November 2007
Marimba, Inc. June 2002 - October 2005
Remedy Corporation October 1997 - March 2002
Skills
Sales Enablement, Product Marketing, Messaging, Product Launches, Channel, Go-to-market Strategy, Field Marketing, Channel Marketing, Partner Marketing, Product Strategy, Channel Programs, Marketing Communications, B2B, Enterprise Software, GTM, Industry Marketing, Competitive Analysis, Marketing Management, Product Launch, Market Analysis, Product Evangelism, Segmentation, Road Shows, Award Ceremonies, Demand Generation, Multi-channel Marketing, Product Management, SaaS, Industrial Sector, Lead Generation, Program Management, Solution Selling, Start-ups, Channel Partners, Professional Services, Partner Management, Software Industry, Marketing Automation, Salesforce.com, Cloud Computing, PaaS, Management, Strategic Partnerships, Strategic Alliances, Analyst Relations, Pre-sales, Sales Process, Complex Sales, CRM, Channel Sales
Education
National University 1991 — 1994
Bachelors of Business Administration, Marketing emphasis, Summa Cum Laude, Business and marketing
University of California, Santa Cruz 1978 — 1980
Business economics
ActivePDF, Inc. January 2015 - Present
EMC March 2008 - December 2014
Document Sciences November 2003 - March 2008
Motorola June 2001 - November 2003
Printrak April 1999 - June 2001
Aetrium June 1997 - April 1999
Allegiant Technologies April 1996 - May 1997
Remedy Corporation June 1995 - December 1995
Skills
Agile Methodologies, Software Development, XML, Cloud Computing, Enterprise Software, Web Services, Software Engineering, C++, Scrum, Software Project..., Unix, SaaS, C#, Software Design, Microsoft SQL Server, Win32 API, Java, Mobile Applications, REST, Oracle, System Architecture, SOA, JSP, Distributed Systems, .NET, Design Patterns, Perl, Enterprise Architecture, Object Oriented Design, Subversion, Web Applications
Education
California Polytechnic State University-San Luis Obispo 1990 — 1996
Bachelor of Science (B.S.), Computer Science
Mission Bay High School 1986 — 1990
N/A, Computer Science
Theravance Biopharma June 2014 - Present
STATS ChipPAC December 2012 - December 2013
SYNNEX February 2010 - November 2012
Nimsoft November 2006 - July 2009
HPL Technologies 2002 - 2003
Ariba, Inc. 2000 - 2002
Remedy Corporation 1997 - 1999
Target Therapeutics/Boston Scientific 1996 - 1997
Becton Dickinson 1990 - 1996
Abbott Critical Care Systems 1984 - 1989
Skills
Enterprise Software, Interviews, Management, Microsoft Office, Outlook, Process Scheduler, Product Marketing, Purchasing, SaaS, Sales, Sales Management, Salesforce.com, Solution Selling, Time Management, Account Management, Leadership, Microsoft Excel, Channel, Cloud Computing
Education
Mission College 1984 — 1987
Associate's Degree, Liberal Arts and Sciences, General Studies and Humanities, Diploma
Dell 2013 - Present
WordLock, Inc. January 2008 - July 2013
Rovi June 2003 - July 2006
Apple Computer January 2001 - February 2003
Logictier January 2000 - December 2001
Remedy Corporation January 1997 - December 2000
Visioneer May 1993 - August 1997
Sun Microsystems Inc. January 1989 - December 1993
MIPS 1985 - 1986
Apollo Computer 1980 - 1985
Skills
product creation, Strategic Leadership, Enterprise Software, Fundraising, Evangelism, Team Motivator, Sales Management, Consumer Products, Product Development, Retail, Social Media, Consumer Electronics, Computer Hardware, SaaS, Start-ups, Product Management, Entrepreneurship, E-commerce, Strategy, Program Management, Cross-functional Team..., Leadership, Competitive Analysis, Management, Sales, Cloud Computing, Team Leadership, Business Planning, Marketing, Consulting, New Business Development, Software Development, Business Process, Strategic Partnerships, Executive Management, Go-to-market Strategy, Integrated Marketing, Venture Capital, P&L Management, Analytics, Market Analysis, Mobile Devices, CRM, Business Development, Professional Services, Product Marketing, Strategic Planning, Software Engineering, Business Strategy, Marketing Strategy
Education
Northeastern University 1973 — 1978
BSEE, Engineering
Harvard Business School
Two Week Executive MBA BootCamp
Veeva Systems May 2013 - Present
BMC Software March 2010 - May 2013
Helpstream April 2005 - March 2010
BMC Software 2002 - 2005
Peregrine Systems 2001 - 2002
Remedy Corporation 1997 - 2001
Intelliguard Software August 1997 - October 1997
PDC Software January 1995 - August 1997
Delta Microsystems October 1991 - January 1995
Lawrence Livermore National Laboratory January 1991 - October 1991
Education
California Polytechnic State University-San Luis Obispo 1986 — 1990
BS, Computer Engineering
Hewlett-Packard November 2014 - Present
Hewlett-Packard November 2013 - November 2014
Hewlett-Packard October 2012 - March 2014
Nimsoft January 2011 - October 2012
CA Technologies April 2009 - October 2012
- - January 2009 - May 2009
Questra Corporation April 2008 - December 2008
Questra Corporation February 2005 - April 2008
BMC Software February 1999 - February 2005
Remedy Corporation February 1999 - February 2005
Skills
SaaS, Enterprise Software, Product Management, Product Marketing, Service Management, Cloud Computing, Sales Enablement, Solution Selling, Product Strategy, Go-to-market Strategy, Software Sales, Professional Services, Lead Generation, Managed Services, Product Development, Consultative Selling, Pre-sales, Channel, IT Service Management, PaaS, Cross-functional Team..., Start-ups, Business Intelligence, Sales Support, B2B, Competitive Analysis, Demand Generation, Partner Management, Sales Process, Product Life Cycle..., Product Launch, New Business Development, ITIL, Messaging, IT Management, Business Management, Software Development, Business Strategy, Strategic Planning, Strategic Partnerships, Channel Partners, Solution Architecture, Outsourcing, IT Strategy, People Management, Software Industry, Management, Strategy, Mobile Devices, Product Lifecycle...
Education
University of Virginia - Darden Graduate School of Business Administration 1994 — 1996
MBA
University of California, Davis 1987 — 1989
BA
Occidental College 1984 — 1986
BA
Charles Schwab & Co., Inc. July 2011 - Present
Satmetrix 2006 - July 2011
JRG February 2005 - December 2005
Nuance Communications 2002 - 2005
BroadVision 2000 - 2002
Remedy Corporation 1998 - 2000
Oracle 1994 - 1998
Skills
Marketing, Enterprise Software, Management, Multi-channel Marketing, Retail, Demand Generation, Analytics, SaaS, Salesforce.com, Product Marketing, Marketing Automation, CRM, Product Management, Lead Generation, Go-to-market Strategy, Strategic Partnerships, Strategy, Cross-functional Team...
Education
UCLA
B.A.
Fannie Mae September 2012 - Present
SyApps LLC May 2012 - September 2012
Network Solutions LLC November 2008 - December 2011
Network Solutions LLC 2007 - 2008
AOL LLC 2005 - 2007
AOL LLC 2002 - 2004
Remedy Corporation 1999 - 2002
ESQ Systems Integrators Inc 1995 - 2000
Tata Consultancy Services 1993 - 1995
Skills
Profitability Analysis, Financial Modeling, Business Analysis, Operational Excellence, Resource Allocation, Capacity Planning, Project Portfolio..., Customer Service, Sales Operations, Fulfillment Operations, Billing Systems, Process Improvement, Business Case, Forecasting, Budgeting, P&L, Pricing, Billing, Financial Analysis, Business Intelligence, Budgets, Business Process..., Vendor Management, Analytics, Management, Program Management, Cross-functional Team..., ERP, Analysis, Income Statement, CO-PA, Strategy, Management Consulting, Change Management, Finance, Access, Strategic Financial..., Six Sigma, Invoicing, Business Process
Education
The Johns Hopkins University - Carey Business School 2001 — 2004
MBA, Finance
Victoria Jubilee Technical Institute (VJTI), Mumbai 1991 — 1993
MS, Computer Science
Thadomal Shahani Engineering College (TSEC), Mumbai 1987 — 1991
BS, Electronics Engineering
St. Andrew's High School
Cisco November 2013 - Present
IronPort Systems June 2007 - April 2013
Remedy Corporation 1998 - 2000
Data Systems Sales 1990 - 1991
Skills
Sales Enablement, Selling, Cloud Computing, Enterprise Software, Sales, Product Management, Solution Selling, Pre-sales, Go-to-market Strategy, SaaS, Network Security, Lead Generation, Account Management, Demand Generation, New Business Development, Salesforce.com, Channel Partners, Strategic Partnerships, Data Center, Direct Sales, Encryption, Security, Channel, Cisco Technologies, Unified Communications
Education
Lehigh University 1985 — 1989
B.S., Finance
Carney Elder Law June 2011 - Present
Diann Klink Fine Artist July 2010 - Present
BMC Software Inc & Remedy Corporation March 2001 - December 2008
3Com March 1998 - March 2001
Remedy Corporation March 1996 - March 1998
Control Data Corporation 1980 - 1994
Skills
Laboratory, Management, Order Management, Process Improvement, Cross-functional Team..., Team Supervision, Executive Assistant, Oil & Pastel Fine Art, Bookkeeping & Revenue...
Education
BioHealth College 2010 — 2011
Certificate, BioTech Lab Technician
University of California, Davis 2007 — 2009
Project Management
West Valley College
Music
Food Services of America April 2015 - Present
Pacific Seafood April 2012 - April 2015
Northstar Seafoods December 2011 - March 2012
Pizza Rita Inc. April 2011 - December 2011
Sysco 2009 - 2011
Payne Financial Group 2008 - 2009
Food Services of America 1999 - 2008
Remedy Corporation 1998 - 1999
Bernardi & Associates, Inc. 1990 - 1998
Education
Gonzaga University 2000 — 2002
M.B.A., Business Administration
California State University-Stanislaus 1991 — 1994
B.S., Business Administration - Marketing
Hortonworks June 2014 - Present
Twilio, Inc. January 2014 - June 2014
DELL (DELL) September 2012 - December 2013
Quest Software (QSFT) (Acquired by Dell September 2012) October 2007 - September 2012
Quest Software (QSFT) (Acquired by Dell September 2012) October 2005 - October 2007
Tellme Networks July 2002 - October 2005
Interwoven July 2000 - May 2002
Remedy Corporation December 1999 - July 2000
Remedy Corporation July 1999 - December 1999
Arthur Andersen September 1996 - July 1999
Skills
SEC Financial Reporting, US GAAP reporting, Oracle R12 Financials, Great Plains Software, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint
Education
University of California, Irvine - The Paul Merage School of Business 2006 — 2009
MBA, Business Administration, 3.8 GPA
California Polytechnic State University-San Luis Obispo 1994 — 1996
BS, Accounting, 3.6 GPA (Cum Laude)
Stanford University September 2007 - Present
Special Education Services September 2005 - Present
Golden Gate Regional Center May 2008 - February 2010
Self employed April 2000 - May 2004
GroupStone December 2001 - May 2002
Propel July 2000 - March 2001
Infoseek/GO (part of Disney) November 1998 - December 1999
Remedy Corporation November 1997 - November 1998
Fenwick & West LLP 1996 - 1997
Fenwick & West June 1995 - August 1995
Skills
Software Product..., Basic Programming, Website Development, Digital Photography, Start-ups, Product Management, Strategy, E-commerce, Marketing Communications, Enterprise Software, Market Research, Integrated Marketing, Marketing, Advertising, Mergers & Acquisitions, Nonprofits, Management, Business Planning, Business Strategy, Strategic Planning, Product Development, Research, Strategic Communications, Budgets, Programming, Fundraising, Public Relations, Entrepreneurship
Education
Stanford University 1992 — 1996
JD/MBA, Law & Business
Brown University 1985 — 1989
B.S, Electrical & Bio-Electrical Engineering
Punahou School 1972 — 1985
Tessera February 2011 - October 2013
NetScout Systems 2007 - 2008
Network General 2004 - 2007
BMC Software 2002 - 2004
Remedy Corporation 2001 - 2002
Remedy Corporation 1998 - 2001
Remedy Corporation 1997 - 1998
National Semiconductor 1996 - 1997
National Semiconductor 1988 - 1996
Skills
SaaS, SharePoint, Enterprise Software, Salesforce.com, Cross-functional Team..., Integration, Business Process, Management, Software Development, Mergers & Acquisitions, Program Management, Requirements Analysis, Business Process..., Vendor Management, HRIS, CRM, Product Management, Strategic IT Management, ITIL v3 Foundations..., Strategy, Project Portfolio..., Workday, Project Management, ADP HRB, ADP Payroll, Enterprise Architecture, SOA, Oracle, SAP, Logistics, Manufacturing, Information Technology, Cloud Computing, Testing, Web Applications, PHP, Acquisition Integration, Analytics, Business Intelligence, SDLC, Business Analysis, Process Improvement, ERP, Change Management, Leadership, Agile Methodologies, PMO, Analysis, Outsourcing, IT Strategy
Education
University of Maine
BS, Business Administration
Apple April 2012 - Present
Microsoft April 2010 - April 2012
Yahoo! January 2008 - April 2010
Brocade May 2006 - January 2008
Network Appliance July 2005 - May 2006
Promise Technology April 2002 - July 2005
Remedy Corporation January 2001 - March 2002
Skills
Test Automation, Quality Assurance, Online Advertising, Test Management, Test Planning, Test Strategy, Perl Automation, Java, SQL, Python, XML, JSON, TCP/IP, Linux, Perl, Testing
Education
University of California, Berkeley 1999 — 2001
BS, Maths, Computer Science
BMC Software November 2014 - Present
BMC Software January 2014 - November 2014
BMC Software April 2004 - January 2014
Calpine Corporation April 2002 - April 2004
Remedy Corporation/Peregrine Systems April 2001 - February 2002
CenterBeam January 2000 - February 2001
Remedy Corporation January 1997 - January 2000
Sun Microsystems, Inc. June 1993 - December 1996
Sun Microsystems, Inc. September 1988 - June 1993
Skills
RoboHelp, Visio, FrameMaker, Documentum, PaintShop Pro, Technical Writing, Manuals, Guides, Online Help, Software Documentation, DITA
Education
University of Phoenix
B.S, Business Management
De Anza College
Certificate, Technical Writing
San Jose City College
A.A, Social Science
HP 2011 - Present
Symantec 2009 - 2010
Network General (now NetScout Systems) 2007 - 2008
BMC Software 2000 - 2007
Remedy Corporation 1996 - 2000
Risk Management Solutions 1993 - 1996
Skills
IT Service Management, ITIL, Business Service..., Enterprise Software, Product Marketing, Management, Product Management, Cloud Computing, Configuration Management, Marketing Strategy, Go-to-market Strategy, Cross-functional Team..., Requirements Analysis, Sales Enablement, Team Management, HP, Virtualization, Competitive Analysis, Program Management, Strategy, Agile Methodologies, Integration, Channel Partners, Strategic Partnerships
Education
Indiana University Bloomington
B.S.
CEBOS, A Division of QAD February 2014 - Present
Alexa Home, Inc. September 2009 - February 2014
Five9 Technologies January 2007 - September 2009
ISD Corporation December 2005 - January 2007
BMC Software, Inc. September 1999 - December 2005
Peregrine Systems 2000 - 2002
Remedy Corporation 1999 - 2001
Skills
Strategic Planning, Contract Negotiation, Strategy, Management, Professional Services, Start-ups, Leadership, IT Service Management, Mergers & Acquisitions, SaaS, Human Resources, Marketing, Project Management, Sales, Process Improvement, Program Management, Vendor Management, Recruiting, Business Analysis, Cloud Computing, Consulting, Finance, Customer Support, Total Cost of Ownership, Enterprise Software, Pricing, Change Management, CRM, IT Strategy, Sales Management, Management Consulting, Executive Management, Business Process..., Contractor Supervision, Outsourcing, Product Marketing, Business Process, Solution Selling, Mergers, Strategic Partnerships, Entrepreneurship, Business Strategy, Integration, Contractor Management, Business Development, New Business Development, Cross-functional Team..., Negotiation, Team Building
Education
Miami University
MBA, Finance
University of Dayton
BS, Management
None September 2003 - Present
Siemens September 2000 - September 2003
ROLM Corporation 1984 - 2003
Siemens Communications 1984 - 2003
Remedy Corporation 1997 - 2000
Siemens (ROLM - IBM) July 1984 - September 1997
Lomas & Nettleton 1970 - 1972
Skills
Pilot - Commercial,...
Education
Baylor University - Hankamer School of Business 1969 — 1972
BBA
The Trade Desk, Inc. March 2014 - Present
NeuStar, Inc. September 2011 - March 2014
Neustar, Inc. December 2009 - September 2011
Nashco Solutions Ltd. May 2007 - October 2008
Kintera August 2006 - May 2007
Wipro July 2003 - August 2006
Salesforce.com February 2002 - February 2003
Remedy Corporation October 1998 - February 2002
Maxim Integrated September 1993 - September 1995
Skills
Advertising Operations, RTB, Online Campaign..., Behavioral Targeting, Mobile Advertising, Strategic Partnerships, CRM, PPC, Advertising, SEM, Ad Networks, Lead Generation, Display Advertising, Mobile Marketing, Networking, Management, Ad Serving, Customer Acquisition, Audience Segmentation, Salesforce.com, Omniture, Affiliate Marketing, Google Analytics, SaaS, Start-ups, Professional Services, Digital Media
Education
Saint Mary's College of California
Bachelor of Science
Cisco June 2015 - Present
Avaya May 2014 - May 2015
Self December 2005 - April 2014
Slalom Consulting July 2011 - May 2013
Innotas June 2002 - December 2005
NightFire Software June 1999 - June 2002
Remedy Corporation 1997 - 1999
Centura Software/Gupta Corporation 1994 - 1997
Skills
PMO, Requirements Analysis, Software Project..., Team Building, Product Marketing, IT Strategy, Marketing Strategy, Wireless, Cross-functional Team..., Marketing Management, Analytics, Marketing, Agile Methodologies, Sales Management, Change Management, Strategic Partnerships, Management Consulting, Recruiting, Business Transformation, Start-ups, Strategy, Integration, PMP, Sales, Marketing Operations, Mergers & Acquisitions, SaaS, Program Management, Business Process, Pre-sales, Process Improvement, CRM, Enterprise Software, Solution Architecture, Professional Services, Enterprise Architecture
Education
University of California, Berkeley, Haas School of Business 1992 — 1994
MBA, Technology Marketing
Claremont McKenna College 1982 — 1986
Bachelor of Arts, Economics and Literature
United States Air Force June 1999 - Present
Boston Scientific Structural Heart Division February 2015 - Present
Boston Scientific Structural Heart Division August 2014 - February 2015
Boston Scientific Structural Heart Division November 2012 - August 2014
Boston Scientific February 2011 - December 2012
Remedy Corporation 2001 - 2006
Skills
Information Management, Computer Hardware, Process Improvement, Program Management, Risk Assessment, Military Liaison, Troubleshooting, Medical Devices, Manufacturing, Security Clearance, DoD, Management, Leadership, Databases, Quality Assurance
Education
California Southern University
Master's Degree
Pacific Union College
Bachelor's Degree
Community College of the Air Force
Associate's Degree
Fortscale September 2015 - Present
Return Path December 2014 - September 2015
HP Enterprise Security October 2011 - October 2014
abiquo January 2011 - October 2011
EMC/VMware 2009 - 2011
BMC Software 2001 - 2009
Fireclick 2000 - 2001
eGain Communications 1999 - 2001
Remedy Corporation 1996 - 1999
Compuware 1995 - 1996
Skills
Computer Security, Enterprise Software, Direct Sales, Network Security, SaaS, Cloud Computing, Solution Selling, Pre-sales, Data Center, Virtualization, CRM, Information Security, IT Service Management, Selling, PaaS, Software Industry, Management, Storage, ITIL, VMware, Sales Enablement, Service Management, Asset Management, Change Management, Automation, CRM software, Server Management, Enterprise Security, Log Management, SIEM, Security Event..., Event Correlation, TippingPoint IPS, Security Management, Enterprise IT..., Information Security..., HP, Cisco Technologies, Sales
Education
California State University-Chico 1984 — 1988
BS, Business Admin/Computer Science
Golden Gate University 1994 — 1996
MBA, Business and Information Technology
Lending Club November 2013 - Present
Ask.com September 2011 - November 2013
Method360 July 2008 - May 2010
AMJ Consulting Solutions August 2007 - November 2008
Photobucket & Gaia Online (through Chief People) October 2006 - July 2007
Cal State East Bay 2004 - 2006
Nexsi Corporation 2000 - 2000
Remedy Corporation 1999 - 2000
Phoenix Technologies 1999 - 1999
Skills
Contract Negotiations, Technical Recruiting, Sourcing, Internet Recruiting, Talent Acquisition, Benefits Negotiation, Applicant Tracking..., Contract Recruitment, Screening, Screening Resumes, Corporate Recruiting, Employee Training, Cold Calling, Human Resources, Onboarding, College Recruiting, Recruiting, Contract Negotiation, Employee Benefits, Vendor Management, Employee Relations, Management, Interviews, Temporary Placement, Hiring, Consulting, Deferred Compensation, Start-ups, Staffing Services, IT Recruitment, Search, Staff Augmentation, Leadership, Java, Permanent Placement
Education
Notre Dame de Namur University 2010 — 2013
Master of Science (M.S.), Clinical Psychology, Summa Cum Laude
California State University-East Bay 2004 — 2006
B.S. Industrial Psychology/Business Administration, Psychology
Funambol August 2006 - Present
Scalix July 2003 - June 2006
Various: Netliant, Eloquent, Netmosphere, Remedy, Logic September 1999 - April 2003
Remedy Corporation September 1993 - March 1998
Skills
User Experience, Competitive Analysis, Pricing, Mobile Applications, Agile Methodologies, Cloud Computing, Product Marketing, Mobile Technology, Enterprise Software, SaaS, Start-ups, Mobile Devices, Product Development, Cross-functional Team..., Go-to-market Strategy, Web Applications, Open Source, Executive Management, Leadership, Mobile Communications
Education
University of California, Santa Barbara
BS, Computer Science
Initiative March 2012 - Present
Manhattan Beach Education Foundation April 2011 - June 2013
Wetmore Digital Arts 2003 - 2013
Los Angeles Area Advertising Agencies 2008 - 2009
Remedy Corporation 2000 - 2001
Davis Elen Advertising 1997 - 2000
TBWA Chiat/Day 1988 - 1996
PGC Advertising 1986 - 1988
Bozell 1983 - 1986
Skills
Integrated Marketing, Media Planning, Digital Strategy, Advertising, Digital Media, Digital Marketing, Interactive Marketing, Media Strategy, Social Media Marketing, Online Advertising, Media Buying, Interactive Advertising, Mobile Marketing, Marketing Communications, Outdoor Advertising, Advertising Sales, Brand Development, Broadcast, Content Strategy, Corporate Branding, Creative Direction, Creative Strategy, Direct Marketing, Email Marketing, Marketing, Marketing Strategy, Mobile Advertising, New Media, Online Marketing, SEM, SEO, Social Media, Sponsorship, Web Design, Web Marketing
Education
The University of Texas at Austin 1980 — 1982
Bachelor of Science (B.S.), Advertising
Oklahoma State University 1978 — 1980
Advertising
University of San Francisco
Certificate of Internet Marketing
KLA-Tencor May 2015 - Present
KLC Fotos Sports Photographer June 2014 - Present
VeriPic January 2014 - March 2015
WhiteHat Security July 2013 - January 2014
SF Bay Area Law Enforcement Agencies August 2000 - July 2012
Remedy Corporation 1999 - 2001
Intraspect Software 1997 - 1999
Mpath Interactive 1996 - 1997
Skills
Training, Team Leadership, Field Training Officer, Computer Forensics, Public Speaking, Evidence Collection, PowerPoint, Security, Photoshop, Investigation, Leadership, Teaching, Negotiation, Teamwork, Coaching, Final Cut Pro, Software Documentation, Management, Microsoft Excel, HTML, Analysis, Homicide Investigations, Criminal Intelligence, English, Law Enforcement..., Identity Fraud, Data Forensics, Apple OSX, Police Training, Private Investigations, Team Building, Outlook, Strategic Planning, Social Networking, Crime Scene..., Patrol, Surveillance, Testing, Risk Assessment, Police, Physical Security, Security Management, Photography, Digital Photography, Sports Photography, Wedding Photography, Law Enforcement
Education
Peter Read Miller's Sports Photography Workshop 2014 — 2014
Sports Photography
San Jose State University 1994 — 1999
Bachelor's of Science, Administration of Justice
Robert Presely Institute of Criminal Investigations
Identity Theft Investigation
JP & Associates REALTORS® January 2015 - Present
TRANSFORMATIONAdvisory.com February 2014 - Present
Texas High School Lacrosse League May 2009 - Present
SoftwareONE September 2013 - February 2014
BDNA Corporation September 2012 - August 2013
Insight August 2005 - September 2012
Renovance, LLP October 2002 - August 2005
Sybase, Inc. January 2002 - October 2002
Remedy Corporation April 2000 - December 2001
Comdisco January 1995 - April 2000
Skills
SaaS, Enterprise Software, Solution Selling, Leadership, Management, Salesforce.com, Business Development, Cloud Computing, Account Management, IT Service Management, Pre-sales, Professional Services, Selling, Sales Operations, Consulting, Team Leadership, New Business Development, Strategic Partnerships, Managed Services, Business Process, Process Improvement, Team Building, Partner Management, Sales Management, IT Strategy, Software Asset..., Channel Partners, Sales Process, Go-to-market Strategy, Product Management, Community Service, Sports Management, Lacrosse, Sports Coaching, Asset Protection &..., Web Design, Web Development, Sales, Real Estate, Real Estate Transactions, Real Estate Marketing, Change Management, Technology Change..., Business Transformation, Transformational..., Strategic Planning, Life Transitions
Education
California Coast University
B.S., Business Administration
Target Account Selling Workshop
Workshop Leader Art Jacobs
Power Base Selling Workshop
Power Base Selling Workshop - Art Jacobs
Professional Selling Skills Seminar - Xerox
Effective Technologies December 2010 - Present
BMC Software October 2000 - January 2011
Remedy Corporation October 2000 - October 2002
Seven Hills School August 1991 - June 2000
Jet Propulsion Laboratory January 1984 - June 1985
Skills
ITIL, IT Service Management, BMC Remedy, CMDB, Service Level Management, Remedy, Visual Basic, Incident Management, Service Desk, Troubleshooting, Management, Enterprise Software, Databases, Software Documentation, Business Analysis, Solution Architecture, Requirements Analysis, Business Service..., Service Management, ITIL Certified, Infrastructure, Integration, Configuration Management, IT Management, Problem Management
Education
SFSU 2001 — 2001
Certification
John F. Kennedy University 1990 — 1991
Teaching Certificate
University of North Carolina at Chapel Hill 1985 — 1989
Masters
University of California, Berkeley 1979 — 1983
Bachelors of Science
Teachscape 2012 - 2014
CompTIA 2008 - 2012
Coremetrics 2006 - 2008
Reed Group 2001 - 2005
Remedy Corporation 1998 - 2001
Crossworlds Software 1997 - 1998
Decisive Technology (Acquired by DoubleClick) 1996 - 1997
Advent Software 1991 - 1995
Skills
Demand Generation, Marketing Strategy, Product Marketing, Budget Process, Social Media Marketing, Digital Marketing, Positioning, Strategic Partnerships, Creative Services, Trade Shows, Email Marketing, Sales Presentations, Web Analytics, Start-ups, B2B, B2G, B2C, Education, Non-profits, Lead Generation, Content Strategy, Direct Marketing, SEM, Leadership, Cross-functional Team..., Marketing, Management
Education
California State University-Long Beach
B.A., Communications, Journalism
Concur January 2011 - January 2014
Concur Technologies January 2006 - January 2011
Progress Software January 2002 - December 2006
Aspect Communications January 2001 - December 2002
Remedy Corporation January 1997 - December 2001
Sequel January 1994 - December 1996
PC DOCS January 1991 - December 1994
WANG Labs January 1984 - December 1991
Skills
Sales, SaaS, Account Management, Business Development, Enterprise Software, Cloud Computing, Solution Selling, CRM, New Business Development, Sales Management, executive level selling, Strategic Partnerships, Strategic Account Growth, Global Sales, International Sales &...
Education
University of Illinois at Urbana-Champaign - College of Business 1979 — 1984
Bachelor of Business Administration (BBA), Business Administration and Management, General
FundTube June 2012 - Present
VirtualPBX 2001 - 2004
WebEx Communications 2000 - 2002
Network Shell 1997 - 2001
Remedy Corporation March 1997 - December 1997
Desktop Products 1995 - 1997
Skills
CRM, SaaS, Strategy, Entrepreneurship, Business Intelligence, Sales, Product Marketing, Business Development, Team Building, Contract Negotiation, Sales Presentations, Leadership, Marketing, Cross-functional Team..., Google Analytics, Strategic Partnerships, Start-ups, Marketing Strategy, Business Planning, Business Analytics, Management, Sales Operations, Fundraising, Online Sales, Mobile Marketing, Mobile Technology, Cloud Computing, Direct Sales, Public Speaking
Education
San Francisco State University 2009 — 2010
San Francisco State University 1994 — 1997
Bachelor of Arts
Intuit May 2005 - Present
Nuasis May 2002 - May 2005
Intuit June 1999 - October 2001
Aspect Communications 1993 - 1999
Remedy Corporation 1991 - 1993
Metaphor 1986 - 1991
Addison Wesley / Benjamin Cummings 1984 - 1986
Skills
FrameMaker, Online Help, MadCap Flare, Technical Communication, Information Design, Technical Writing, Technical Documentation, Single Sourcing, Software Documentation, Manuals, SnagIt, User Assistance
Education
Brigham Young University
Bachelor of Arts (B.A.)
Xtime March 2014 - Present
Society for Technical Communication - Washington, DC Chapter January 2014 - Present
Society for Technical Communication July 2011 - Present
Society for Technical Communication November 1984 - Present
Society for Technical Communication January 2014 - January 2015
Hewlett-Packard March 2011 - October 2012
BMC Software November 2002 - April 2010
Peregrine Systems (Remedy division) 2001 - 2002
Remedy Corporation 1998 - 2001
Xerox Corporation 1994 - 1998
Skills
HTML + CSS, Online Help Development, Technical Communication, Technical Editing, XML, Wikis, Team Leadership, Web Development, Social Media, Single Sourcing, WordPress, Virtual Teams, RoboHelp, Mac OS X, FrameMaker, Presentations, Dreamweaver, Visio, SnagIt, Mentoring, Instructional Design, Blogging, HTML, Developmental Editing, Copy Editing, Indexing, Software Documentation, User Assistance, CSS, Proofrea, ADDIE, Adobe Acrobat, Technical Writing, Accessibility, Editing, Content Management, E-Learning, Manuals, White Papers, Content Development, Information Design, Information Architecture, Technical Training, Proofreading, Usability Testing, Instructor-led Training, Knowledge Management, Needs Analysis, Content Strategy, Technical Documentation
Education
Rochester Institute of Technology 1987 — 1991
MS, Instructional technology
TiVo December 2013 - Present
Risk Management Solutions June 2009 - November 2013
Clean Tech Open December 2008 - June 2009
eBay Inc. November 2005 - November 2008
NetIQ May 2002 - November 2005
Remedy Corporation 1997 - 2002
Triad Systems Corp 1990 - 1997
Skills
Technical Writing, Content Management, User Experience, Information Architecture, Enterprise Software, Usability Testing, Technical Communication, Content Strategy, User Interface Design, Cross-functional Team..., Career Development..., Training, Strategic Planning, Coaching, Leadership, Change Management, Process Improvement, Management, Analysis, Usability, Project Management, Online Help, Entrepreneurship, CMS
Education
San Jose State University
BA, English, German Minor
Zebra Technologies April 2011 - Present
Motorola Solutions April 2011 - October 2014
Bomgar Corporation December 2010 - April 2011
PointClear, LLC September 2009 - September 2010
Coldwell Banker Residential Brokerage February 2004 - September 2009
Remedy Corporation April 2001 - March 2003
CA Technologies February 1999 - April 2001
IBM April 1996 - January 1999
The Waldec Group/IKON January 1993 - March 1996
Skills
Solution Selling, Enterprise Software, Customer Satisfaction, Leadership, Salesforce.com, Lead Generation, Sales Process, SaaS, Account Management, Sales Operations, New Business Development, Direct Sales, Product Marketing, Business Development, Sales Management, Competitive Analysis, Selling, Sales, B2B, Demand Generation, Mobile Devices, Cold Calling, CRM, Start-ups, Management, Marketing Strategy, Key Account Management, B2B Marketing, Email Marketing, Go-to-market Strategy, Program Management, Channel Partners, Professional Services, Sales Presentations, Strategic Partnerships, Cloud Computing, Product Management, Partner Management, Managed Services, Business Alliances, Software Industry, Channel Sales, Multi-channel Marketing, Cross-functional Team..., Strategy, Sales Enablement, Wireless, International Sales, Customer Retention, Pre-sales
Education
Florida International University 1991 — 1993
BS, Journalism and Mass Communication; Advertising
Western Carolina University 1988 — 1991
Marketing
Plantation High School 1984 — 1988
High School Diploma, General Studies
Cendia Enterprise Account RepBMC SoftwareJanuary 2012 - September 2012
Remedy Corporation January 1993 - January 2000
Lucid Technologies LLC January 1992 - February 1993
Revelation Technology January 1992 - December 1992
Unisys Corporation January 1985 - January 1991
Education
California State University-Chico
BS Business, Finance/Accounting
Exeter Finance Corp July 2013 - September 2015
TopGolf November 2012 - July 2013
ARGO Data Resource Corporation April 2011 - October 2012
Cash America August 2010 - February 2011
Northrop Grumman Corporation August 2008 - August 2010
The TriZetto Group April 2002 - July 2008
Remedy Corporation April 2000 - February 2002
SPR March 1999 - March 2000
EnerShop September 1998 - March 1999
Check Point Software Technologies June 1998 - September 1998
Skills
FrameMaker, MadCap Flare, Microsoft Office, Adobe Acrobat, SnagIt, Social Media..., Visio, Microsoft Word, Online Help, Training, Technical Writing, Software Documentation, Technical Documentation, RoboHelp, SharePoint, Manuals, Single Sourcing, Agile Methodologies, SDLC
Education
Oral Roberts University 1976 — 1980
BS, Broadcast Journalism
The University of Texas at Arlington 2011 — 2012
Social Media Marketing Certification (Continuing Education)
Quantros June 2012 - Present
Allocade, Inc. June 2011 - August 2012
Allocade, Inc. November 2010 - April 2011
BMC Corporation 1999 - 2010
Remedy Corporation 1994 - 1999
Education
CALIFORNIA STATE UNIVERSITY, CHICO (CSU Chico)
California State Teaching Credential, Liberal Arts and Sciences/Liberal Studies
California State University-Chico
BA, Liberal Studies
City of Greeley May 2014 - Present
JBS May 2013 - April 2014
JBS USA, LLC January 2011 - April 2013
Hightland IT (direct hire by JBS USA, LLC March 2010) May 2005 - January 2011
CDI (contract to IBM) September 2004 - May 2005
Raley's October 2000 - July 2004
Remedy Corporation September 1999 - September 2000
OMIX December 1997 - September 1999
Skills
Desktop Support, Windows, Remedy, HTML, VBScript, Vendor Relationships, Strategic Planning, WSUS, Training, Purchase Requisitions, Inventory Management, Technical Leadership, IT Operations, Technical Support, Analysis, SAP, Hardware, Unix, Troubleshooting, ASP.NET, Perl, Cisco Technologies, Operating Systems, BMC Remedy, Servers, Windows XP, Active Directory, Windows Server, Computer Hardware, SharePoint, JavaScript, Software Installation, Quality Assurance, System Administration, Cloud Computing, Help Desk Support
Education
Remedy Education Services 1999 — 2000
Action Request System, ARWeb, RemedyWeb
Cañada College 1997 — 1997
UNIX system administration and Perl programming.
University of California, Santa Cruz 1997 — 1997
Computer Systems Networking and Telecommunications.
College of San Mateo 1996 — 1997
Computer networking and programming.
Gregerson Ventures February 2009 - Present
SanDisk Corporation September 2004 - January 2009
Venturi Partners Inc July 1998 - October 2004
Carepanion June 2002 - October 2002
Remedy Corporation 2000 - 2001
Bell Microproducts 1998 - 2000
The Churchill Club October 1997 - October 1998
Wollborg Michelson January 1990 - May 1996
Iowa Governor's Office of Planning and Porgramming October 1982 - March 1984
Skills
Writing, Social Services, Retail Channel Marketing, Social Media, Sales, Project Management, Cross-functional Team..., Event Planning, Human Resources, Training, Management, Multi-channel Retail, Product Marketing, Vendor Management, Contract Negotiation, Nonprofits, Marketing Communications, Strategy, Strategic Planning, Social Media Marketing, Market Research, Marketing, Marketing Strategy, Lead Generation, Public Relations, Team Building, Blogging, Analysis, CRM, B2B, Advertising, Entrepreneurship, Competitive Analysis, Sales Operations, Budgets, Retail, Proposal Writing, Trade Shows, Event Management, Project Planning, Start-ups, Time Management, Strategic Partnerships, Program Management
Education
University of California Santa Cruz 2008 — 2009
Marketing
International Exhibitors and Events Assoc. 2007 — 2009
Events Management and Marketing
Augustana University (SD) 1977 — 1980
Bachelor of Arts, Social Work/Business
Augustana University (SD) 1977 — 1980
BA, Social Work
Waldorf College 1973 — 1975
n/a, Liberal Arts
Van Fossen Design 1999 - Present
TiVo 2010 - 2011
BMC Software 2002 - 2009
Peregrine Systems 2001 - 2002
Remedy Corporation 1999 - 2001
Abrams Design Group 1998 - 1999
Siemens 1997 - 1998
Tangent Research + Design 1993 - 1997
Skills
Advertising, White Papers, User Interface Design, Information Design, Typography, Print Management, Data Sheets, Brochures, Corporate Identity, Packaging, Graphics, Creative Direction, Web Design, Graphic Design, User Interface, InDesign, Logo Design, Trade Shows, Art Direction, Illustration, Adobe Acrobat, Marketing Communications, Iconography, Print Collateral Design, Brand Implementation, Information Graphics, Environmental Graphics, Exhibition Graphics, Visual Communication, Direct Mail
Education
San Jose State University
BS, Graphic Design
West Valley College
Digital photography
Northcraft Analytics January 2011 - Present
itSMF USA January 2014 - January 2015
HDI January 2014 - January 2015
CA Technologies January 2010 - January 2011
IT Prophets, LLC January 2006 - December 2009
BMC Software November 2002 - January 2006
Peregrine Systems August 2001 - November 2002
Remedy Corporation March 1999 - August 2001
Automatic Data Processing April 1998 - March 1999
Oracle Corporation June 1996 - April 1998
Skills
IT Service Management, ITIL, SaaS, Business Intelligence
Education
University of Georgia - Terry College of Business 1992 — 1996
Bachelor of Business Administration
Freelance 2005 - Present
Apple Inc. 2004 - Present
Freelance 1998 - Present
Sun Microsystems 2002 - 2004
Remedy Corporation 1997 - 2001
Visioneer 1997 - 1997
Apple Inc. 1995 - 1997
University of Chicago 1989 - 1993
Skills
Technical Writing, iPhone, Objective-C, OS X, Mobile Applications, Fiction, Writing, Linux, Testing, Unix, Microsoft Office, Troubleshooting, Agile Methodologies, Mac, Mac OS X, CSS, HTML, iOS development, User Interface, Multimedia, Scripting, Java, Windows, Songwriting, Sound, iOS, Fiction Writing, User Experience, Content Management, Audio Engineering
Education
The University of Texas at Austin 1993 — 1995
Masters, Music
University of Chicago 1984 — 1989
Bachelors, Music
PayPal March 2003 - April 2008
Get There Inc. 2000 - 2001
Remedy Corporation 1997 - 2000
Cisco Systems 1996 - 1997
Oracle Corporation 1994 - 1996
Ampex Corporation 1991 - 1994
BASYS Inc. 1989 - 1991
Skills
CVS, Distributed Systems, Git, Jenkins, Linux, Oracle, Perl, Scalability, Shell Scripting, Software Configuration..., Subversion, Unix, Web Applications, Agile Methodologies, Ant, C, ClearCase
Education
University of California, Berkeley 1982 — 1988
B.A., Computer Science
CoreLogic January 2006 - Present
Dorado Corporation September 2005 - December 2005
Remedy Corporation August 1996 - August 2001
FWB October 1995 - August 1996
IBM Corporation June 1991 - October 1995
IBM Corporation June 1989 - December 1989
Skills
User Interface Design, Online Help, Technical Writing, FrameMaker, RoboHelp, User Experience, Software Documentation, Software Development, Enterprise Software, Technical Communication, Cross-functional Team..., Agile Methodologies, Manuals, Technical Documentation, Testing, Business Analysis, Information Architecture, Usability Testing, Training, Usability, XML, Adobe Acrobat, Quality Assurance, Content Management, SharePoint, Visio, Management, SnagIt, Leadership, Web Applications, Project Management, Online Help Development
Education
California Polytechnic State University-San Luis Obispo 1986 — 1991
BA, English, Technical Communications
BMC Software Inc October 2006 - Present
BMC Software Inc 2005 - October 2006
BMC Software Inc. 2003 - 2005
Remedy Corporation 2000 - 2003
Triad Systems Corporation 1993 - 2000
Skills
Business Objects, Crystal Reports, BMC Remedy, Business Intelligence, Salesforce.com, Microstrategy, MicroStrategy Reporting, Unix, SQL, Web Intelligence, Technical Support, Microsoft SQL Server, MySQL, SharePoint
Education
Los Positas and Modest Colleges 1990 — 1991
A. A. Business Admin, Business and IT
San Joaquin Delta College 1987 — 1989
A. A. Business Admin, IT
Real Estate April 2014 - Present
BMC Software April 2012 - April 2013
BMC Software April 2005 - April 2012
BMC Software April 2003 - April 2005
Peregrine Systems September 2001 - April 2003
Remedy Corporation October 2000 - September 2001
Remedy Corporation June 1999 - October 2000
Remedy Corporation June 1998 - June 1999
Remedy Corporation March 1997 - June 1998
Education
San Jose State University 1994 — 1996
BA, Behavioral Science and Sociology
West Valley College 1991 — 1994
MedAssets June 2015 - Present
Sirius/Suddenlink June 2014 - April 2015
Austincsi/AT&T January 2014 - May 2014
Stonebridge October 2011 - December 2013
Internap July 2009 - October 2011
Wipro Technologies September 2006 - April 2009
CSG September 2002 - September 2006
SAP September 2001 - September 2002
Remedy Corporation June 1999 - May 2001
Sabre February 1998 - June 1999
Skills
IT Service Management, Project Management, BMC Remedy, Leadership, CRM, SDLC, Management, SAP, Integration, Salesforce.com, Vendor Management, IT Strategy, Project Portfolio..., ITIL, PMP, Business Analysis, Consulting, Agile Methodologies, Agile Project Management, Scrum
Education
Southern Methodist University - Cox School of Business 2003 — 2005
Alliant International University-San Diego Scripps Ranch
University of Arkansas at Little Rock, William H. Bowen School of Law
Google January 2007 - Present
Postini / Google 2004 - Present
Postini, Inc. 2004 - 2008
Remedy Corporation 1994 - 1999
Education
The Johns Hopkins University 1983 — 1988
IBM February 2014 - Present
IBM August 2010 - Present
IBM July 2011 - February 2014
Raleys Fine Foods July 2008 - August 2010
IBM November 2006 - July 2008
Enterprise Management Solutions March 2006 - October 2006
Blue Water Solution Group June 2002 - March 2006
Commerce One February 2000 - June 2002
Remedy Corporation July 1998 - February 2000
Activant Solutions March 1985 - July 1998
Skills
Program Management, Project Management, Operations Management, Managerial Finance, Marketing, Portfolio Management, Customer Service..., Capacity Management, PMO, PMP, Business Process, Project Portfolio..., Cross-functional Team..., Management, Strategy, MS Project, Strategic Planning, Start-ups, Business Analysis, Cloud Computing, Consulting, Leadership, Integration, Analysis, Outsourcing, SDLC, IT Strategy, Information Technology, Business Development, IT Service Management, Requirements Analysis, Enterprise Architecture, Business Process..., IT Management, Strategic Partnerships, Change Management, Process Improvement
Education
University of San Francisco 1998 — 2000
Master, Organizational Development
St. Mary's College 1991 — 1993
Bachelor, Business Management
SAP August 2014 - Present
SuccessFactors, an SAP Company June 2013 - July 2014
CCD Innovation November 2005 - January 2013
PeopleSoft July 2002 - August 2004
Saba August 2000 - June 2002
Remedy Corporation November 1997 - July 2000
PointCast July 1996 - November 1997
Oracle July 1989 - June 1996
Skills
Product Management, Product Marketing, Strategic Partnerships, Business Development, IT Service Management, CPG Industry, Product Innovation, Food & Beverage, Market Research, CRM, Enterprise Software, Customer Insight, Multi-cultural team..., Networking, Strategy, Entrepreneurship, Leadership, Management Consulting, Marketing, SaaS, Cloud Computing, Go-to-market Strategy, Business Alliances
Education
Stanford Graduate School of Business
MBA, Business Administration
Stanford University
BS, Electrical Engineering, Computer Science
Tante Marie's Cooking School
Professional Chef Certificate, Culinary Arts
SurveyMonkey July 2013 - Present
SurveyMonkey September 2012 - June 2013
Intuit November 2009 - September 2012
Mint.com March 2009 - November 2009
Zazzle.com February 2008 - January 2009
LucidEra February 2006 - February 2008
BMC Software November 2002 - February 2006
Hua Yuan Science Technology Association October 2002 - December 2005
Remedy Corporation July 1997 - November 2002
Skills
AJAX, JavaScript, CSS, jQuery, Software Development, User Experience, Web Services, Web Development, PHP, Java, Perl, Python, C#, User Interface, HTML, Databases, Subversion, Scrum, REST, Programming, Eclipse, Agile Methodologies, MySQL, DHTML, Java Enterprise Edition, Software Engineering, Web Applications, Front-end
Education
Syracuse University
MS
University of Illinois at Urbana-Champaign
University of Science and Technology of China
BS
Tanium October 2014 - Present
SanDisk July 2014 - October 2014
Fusion-io November 2010 - July 2014
Lithium Technologies February 2010 - November 2010
Helpstream November 2004 - February 2010
BMC Software June 2003 - November 2004
Allegis Corporation January 2001 - May 2003
Allegis Corporation November 1998 - December 2000
Remedy Corporation December 1994 - October 1998
Skills
Software Development, Scalability, SaaS, Distributed Systems, Integration, Enterprise Software, Agile Methodologies, Cloud Computing, XML, Software Engineering, Start-ups, Amazon Web Services..., Architecture, Linux, Unix
Education
University of California, Berkeley 1991 — 1994
BS
Brocade April 2007 - Present
McDATA Corporation November 2000 - April 2007
Remedy Corporation 1997 - 2000
Skills
Go-to-market Strategy, Business Analysis, Storage, Account Management, Strategy, Sales Enablement, Business Planning, Cloud Computing, SaaS, Channel, Solution Selling, Channel Partners, Business Alliances, Sales, Enterprise Software, Demand Generation, Sales Operations
Education
California Polytechnic State University-San Luis Obispo
Bachelors, Finance/Accounting
San Jose State University
Masters, Business Administration
Innovative Communication Technology June 2010 - Present
Blue Vector Systems October 2008 - September 2009
Wipro Technologies February 2006 - July 2008
cMango Inc October 2002 - February 2006
Peregrine Systems June 2001 - June 2002
Remedy Corporation July 1999 - May 2001
Information Access Company (IAC) / Gale Group 1990 - 1998
Skills
Software Industry, Strategy, Pre-sales, IT Service Management, Solution Selling, Service Management, Channel Partners, Direct Sales, Management, Integration, Enterprise Software, SaaS, New Business Development, Professional Services, Configuration Management, Outsourcing
Education
De La Salle University
BS
TIBCO Software October 2000 - Present
Remedy Corporation February 1999 - September 2000
Oracle Corporation September 1996 - February 1999
Tandem Computers, Inc August 1992 - August 1996
Merrill Lynch & Co. July 1988 - July 1990
Skills
Finance, Financial Modeling, Analysis, Forecasting, Financial Analysis, Strategic Financial..., Financial Reporting, US GAAP, Acquisition Integration, Variance Analysis, Data Mining, Data Modeling, Consolidation, Analytics, Accounting, SaaS, Management, Leadership, Cross-functional Team...
Education
University of Michigan - Stephen M. Ross School of Business 1990 — 1992
MBA, Finance
Smith College 1984 — 1988
BA, Computer Science, Economics
Alfresco January 2015 - Present
Alfresco November 2013 - January 2015
BMC Software April 2013 - November 2013
BMC Software April 2009 - April 2013
BMC Software, Inc. July 2008 - April 2009
BMC Software November 2002 - July 2008
Remedy Corporation November 1997 - November 2002
Andersen Consulting (now Accenture) April 1996 - November 1997
Skills
Professional Services, IT Service Management, ITIL, Call Center, Mergers, Enterprise Software, Cloud Computing, SaaS, Pre-sales, Service Management, Project Management, Strategy, Leadership, CRM, Program Management, Cross-functional Team..., Management, Sales Process, Mergers & Acquisitions, Team Leadership, Call Centers, Systems Management, Solution Architecture, Consulting, Solution Selling, Requirements Analysis, Integration, Enterprise Architecture, IT Strategy, Virtualization, Data Center, Managed Services, IT Operations, Incident Management, Sales Enablement, IT Management, Business Intelligence, Go-to-market Strategy, Outsourcing, Partner Management, Software Industry, Business Alliances
Education
University of California, Davis 1991 — 1995
Bachelor of Arts with High Honors
Trustwave Holdings, Inc. July 2015 - Present
Veritix® February 2014 - July 2015
Brink’s October 2011 - February 2014
XO Communications March 2008 - November 2011
EDS June 2004 - March 2008
2 Turn It On 2003 - 2004
Remedy Corporation April 2000 - March 2002
AT&T 1986 - 2000
Skills
.NET, SDLC, SharePoint, Software Development, Data Center, Strategic Planning, Vendor Management, Web Services, Unix, C#, Management, Integration, Business Analysis, IT Management, Microsoft SQL Server, Telecommunications, Software Documentation, IT Operations, SQL, Windows, Team Leadership, Databases, Quality Assurance, Data Warehousing, Business Intelligence, Disaster Recovery, CRM, Process Improvement, PMO, Project Management, Testing, E-commerce, IT Strategy, Software Project..., Visio, XML
Education
Rider University
BS, Business Administration in Commerce
Mercer County Community College
Associate of Science (A.S.), Criminal Justice/Law Enforcement Administration
Workday May 2007 - Present
Extractable November 2006 - March 2007
Openwave Systems May 2004 - September 2006
Openwave Systems March 2003 - May 2004
Remedy Corporation February 2002 - March 2003
Remedy Corporation January 1999 - February 2002
Remedy Corporation May 1996 - January 1999
Remedy Corporation September 1994 - May 1996
Education
California State University-East Bay 1992 — 2002
BS, Computer Science
ShopperTrak August 2014 - Present
Gelber Group LLC May 2011 - June 2014
Newedge USA, LLC November 2008 - April 2011
Newedge USA, LLC June 2008 - November 2008
BMC Software December 1997 - October 2007
Remedy Corporation September 1996 - December 1997
Cadence Design Systems 1995 - 1996
Mediware Information Systems, Inc. February 1992 - August 1995
Skills
Linux, RedHat, Scripting, RHCE, Unix, Suse, System Administration, Financial Services, Servers, Solaris, VMware, Operating Systems, Windows Server, Perl
Education
Roosevelt University 2008 — 2015
Computer Science / Information Technology
Hartnell Community College 1986 — 1990
Associate of Arts (A.A.)
Intertek January 2003 - Present
Peregrine Systems 2001 - 2002
Remedy Corporation 1998 - 2001
Access Technology 1982 - 1991
Access Technology 1982 - 1991
Education
Isenberg School of Management, UMass Amherst 1979 — 1982
BBA, Marketing
Apple August 2014 - Present
LG Electronics Silicon Valley Lab August 2013 - August 2014
Intel Corporation April 2012 - August 2013
HP-Palm June 2007 - December 2011
Palm, Inc. January 2006 - May 2007
Palm, Inc. January 2005 - January 2006
Palm (Handspring) March 2001 - January 2005
Remedy Corporation January 1998 - March 2001
InterTrust September 1996 - January 1998
Adobe Systems May 1993 - September 1996
Skills
Quality Assurance, Software Development, C, JavaScript, Ruby, Unix, Smartphones, Software Project..., Agile Methodologies, Debugging, Cross-functional Team..., GSM, Integration, Mobile Applications, Mobile Devices, Program Management, Operating Systems, Test Automation, Test Planning, Testing, Wireless
Education
California Polytechnic State University-San Luis Obispo 1985 — 1987
BS
Avanade May 2010 - Present
Halliburton 2010 - 2014
McKesson (Through Disys) May 2009 - April 2010
Avanade Inc. June 2006 - January 2009
Per-Se Technologies May 2002 - June 2006
Remedy Corporation October 2000 - May 2002
PhysicianAccess June 1999 - October 2000
Winvision April 1998 - June 1999
Skills
Integration, SDLC, Management, Scrum, Agile Methodologies, CRM, Software Development, Solution Architecture, Requirements Analysis, Product Management, Business Analysis, SOA, Software Project..., .NET, IT Strategy, Oracle, Healthcare Information..., TFS, Project Delivery, Visual Studio
Education
D.N.R College(Andhra University) 1995 — 1997
Masters in Business Administration
Sathyabama University 1990 — 1994
B.E, Electronics And Communication
University of Madras 1990 — 1994
Bachelors in Engineering, Electronics And Communication
Kendriya Vidyalaya 1982 — 1988
Daré, LLC April 2013 - February 2015
Robert Half 2015 - 2015
Girl Scouts of Northern California August 2011 - January 2014
Remedy Corporation 1994 - 2000
Resumix 1989 - 1994
Sun Microsystems 1987 - 1989
Skills
Enterprise Software, Unix, Cloud Computing, Management, Microsoft Office, Requirements Analysis, Business Analysis, SQL, Account Management, Cross-functional Team..., Strategic Planning, Integration, SaaS, FrameMaker, BMC Remedy, Software Testing, Technical Writing, Technical Course..., Online Help, Technical Instruction, Camtasia, Project Management, Training, Start-ups
Education
West Valley College 1987 — 1988
Gavilan College 1985 — 1987
BMC Software July 2008 - Present
BMC Software Ltd October 2006 - July 2008
BMC Software Ltd October 2003 - October 2006
Remedy Corporation October 1998 - October 2003
University of Greenwich 1991 - 1998
Marconi Defence Systems 1987 - 1990
Skills
CMDB, Enterprise Software
Education
University of Greenwich 1983 — 1987
BSc Hons, Maths, Statistics & Computing
BMC Software April 2013 - Present
BMC Software April 2010 - March 2013
BMC Software 2005 - March 2010
BMC Software 2002 - 2005
Peregrine Systems 2001 - 2002
Remedy Corporation 1999 - 2001
Skills
SaaS, Enterprise Software, Sales Enablement, Solution Selling, Cloud Computing, Professional Services, Salesforce.com, Channel, Business Alliances, Channel Partners, Demand Generation, Go-to-market Strategy, Partner Management, Sales Process, Pre-sales, Account Management, Selling, Software Industry, CRM, Direct Sales, Sales, IT Service Management, PaaS, Strategic Partnerships
Education
Santa Clara University - Leavey School of Business 1994 — 1998
Bachelor of Science in Commerce, Marketing
University of Washington November 2011 - Present
US Navy March 2005 - Present
IP Street March 2011 - July 2011
Nina Bohn March 2010 - July 2011
MedAssets March 2008 - October 2009
Speakeasy January 2008 - March 2008
DocuSign September 2005 - December 2007
LexisNexis - Applied DIscovery 2002 - 2005
Avenue A October 2000 - May 2001
Remedy Corporation September 1999 - October 2000
Skills
Testing, Quality Assurance, Web Testing, Agile Methodologies, Risk Assessment, Test Automation, Linux, Requirements Analysis, Selenium Testing, Github, Scrum, Test Planning, Security, Python, Microsoft Technologies, Release Management, Open Source, RESTful WebServices, APIs, Django, Compliance, Requirements Gathering, Penetration Testing, Performance Analysis, Databases, Analysis, Load Testing, Troubleshooting, Leadership, Process Improvement, Technical Writing, Risk Management, Project Planning, Enterprise Architecture, Team Leadership, Project Management, SQL, Integration, SOA, Java, JavaScript, JSON, HTML, Wireshark, HIPAA, Tortoise SVN, Cloud Applications, Mac OS, Test Driven Development, Mobile Applications
Education
University of Washington 1997 — 2005
BA
Montana State University-Bozeman
Convio Inc March 2006 - May 2011
DecisionView 2004 - 2005
Pixion 2002 - 2004
Remedy Corporation 1998 - 2001
Centura Software (formerly Gupta) February 1998 - June 1998
Centura Software January 1996 - February 1998
Centura Software June 1995 - January 1996
Blyth Software August 1994 - May 1995
Blyth Software December 1992 - August 1994
Blyth Software October 1991 - December 1992
Education
California State University-Stanislaus 1988 — 1991
BS, Computer Science
University of California, Davis 1980 — 1982
MS, Animal Physiology
California State University-Stanislaus 1975 — 1979
BS, Biological Science
Insurance Auto Auctions September 2011 - Present
Zurich Insurance October 2004 - September 2011
Human Capital Management Solutions May 2004 - October 2004
Reed Business Information March 2002 - April 2004
Remedy Corporation July 1999 - December 2001
Apropos Technology February 1999 - June 2000
Scudder Kemper Investments May 1997 - February 1999
Skills
Requirements Gathering, SDLC, Requirements Analysis, Business Analysis, Business Requirements, Visio, Software Project..., Solution Architecture, Software Development, Business Process..., Process Improvement, Vendor Management, Agile Methodologies, Business Intelligence, PMO, Waterfall, Microsoft SQL Server, User Acceptance Testing, Systems Analysis, Integration, Software Documentation, Testing, Data Warehousing, SharePoint, SQL, SOA, Requirements Management, IT Strategy, Scrum, Enterprise Architecture, Agile Project Management, Quality Center, Gap Analysis, PMP, Project Portfolio..., Leadership
Education
Northern Illinois University - College of Business 1993 — 1997
Bachelor's of Science, Operations Management Information Technology
OntarioMD September 2012 - Present
Canadian Medical Association February 2011 - June 2012
Remedy Corporation July 1999 - July 2001
E.S.I 1996 - 1998
Education
Sheridan College
Column Technologies November 2006 - Present
BMC Software Inc. January 2006 - November 2006
BMC Software November 2002 - January 2006
Remedy Corporation May 1998 - November 2002
Magic Solutions, Inc. 1994 - 1998
Skills
CMDB, SaaS, Business Service..., Enterprise Software, Cloud Computing, Solution Selling
Education
Montclair State University 1986 — 1990
Business Administration, Marketing
Enjoying Life December 2014 - Present
Engine Yard August 2013 - Present
Enjoying Life January 2013 - August 2013
Cloud 9 March 2011 - October 2012
RedPrairie May 2010 - March 2011
SmartTurn December 2007 - May 2010
Navis August 2002 - 2007
salesforce.com July 1999 - July 2002
Remedy Corporation September 1997 - July 1999
BayStone Software April 1997 - September 1997
Skills
SaaS, Cloud Computing, Enterprise Software, Go-to-market Strategy, Salesforce.com, Analytics, Sales Management, Business Development, Business Alliances, Mobile Devices, Start-ups, Strategic Partnerships, Solution Selling, Professional Services, Lead Generation, Management, Mergers & Acquisitions, Leadership, Product Management, Public Speaking, E-commerce, CRM, Sales, Account Management, Product Marketing, Business Intelligence
Education
California Institute of Technology 1985 — 1989
BS Engineering & Applied Sciences, Electrical Engineering
Genentech (via Pro Unlimited) May 2015 - Present
McGraw-Hill, Cisco Press, M.E. Sharpe, and Healthline 2001 - May 2015
Berlitz France 2005 - 2005
Remedy Corporation July 2000 - May 2001
Osborne/McGraw-Hill 1994 - 2000
Osborne/McGraw-Hill 1990 - 1993
Skills
Copy Editing, Editing, Writing, Technical Writing, Project Management, Nursing Process, Medical Terminology, Medical Writing, Publishing, Proofreading, Editorial, Content Development, Publications, Web Content, Content Management, Online Publishing, Copywriting, Nursing
Education
Contra Costa College 2011 — 2013
Nursing
University of California, Davis
Bachelor's Degree, English Literature
Hall of Resources 1997 - Present
Hall of Resources 1997 - 2012
William Wilson & Associates 1998 - 1999
Alliance Royale 1996 - 1998
Remedy Corporation 1995 - 1996
Pacific IBM Credit Union 1990 - 1995
Oral B Laboratories 1984 - 1990
Raytheon Semiconductor Division 1980 - 1984
Raytheon Company, Electronic Countermeasures Division 1977 - 1980
Cal Poly State University 1976 - 1977
Skills
Employee Relations, HR Consulting, Screening, HR Solutions, Resume Writing, Coaching, Compensation, Job Descriptions, Interviewing, Talent Assessment, Organizational..., Hiring, Handbooks, Government Compliance, Executive Coaching, Policy, HR Policies, Job Analysis, Conflict Resolution, Recruitment/Retention, Talent Management, EEO, Performance Appraisal, Employee Engagement, Affirmative Action, Employee Counseling, Orientation, Performance Management, Benefits, Unemployment Claims, Employment Law..., Benefits Administration, New Employee Orientation, FLSA, Employee Handbooks, Exit Interviews, New Hire Orientation, Compensation..., HR Strategy, Open Enrollment, Benefit Administration, Hiring Practices, Job Evaluation, College Recruiting, Workplace Investigations, Organizational..., Job Description..., Leaves Of Absence, Policy Writing, Compensation Planning
Education
USF 1994 — 1996
Masters pending, OD/Human Resources
Chapman University 1970 — 1974
Bachelors, Psychology
Symantec April 2015 - Present
Cisco October 2008 - Present
BEA Systems, Inc. December 2000 - May 2008
Remedy Corporation 2000 - 2001
Remedy Software 2000 - 2001
Cadence Design Systems 1996 - 2000
Cadence Design Systems 1994 - 2000
Good Samaritan Health System 1994 - 1995
Skills
Human Resources, Deferred Compensation, Program Management, Executive Coaching, Leadership, Onboarding, Vendor Management, Workforce Planning, Acquisition Integration, HRIS, Management, Talent Acquisition, Employee Relations, Talent Management, Organizational..., Performance Management, Recruiting, Employee Engagement, Succession Planning, Technical Recruiting, HR Consulting, Organizational..., Cloud Computing, Applicant Tracking..., Strategy, Cross-functional Team..., Personnel Management, Change Management
Education
San Jose State University 1990 — 1994
Business Administration and Management, General
Gunderson High School 1986 — 1990
salesforce.com April 2012 - Present
Webtrends February 2006 - April 2012
Symantec Corporation August 2003 - February 2006
Remedy Corporation December 1999 - January 2002
Remedy Corporation June 1997 - December 1999
Skills
Account Management, Analytics, Digital Marketing, Salesforce.com, WebTrends Analytics, Sales Enablement, SaaS, Demand Generation, Enterprise Software, Solution Selling, Product Evangelism, Lead Generation, Channel Sales, Go-to-market Strategy, Cloud Computing, Sales Process, Marketing Automation, Multi-channel Marketing, Web Analytics, Sales, Sales Operations, Selling
Education
Fordham University 1992 — 1996
Bachelor of Arts, Psychology
St. Francis High School
eBay Inc April 2003 - August 2005
The Tech Museum of Innovation January 2002 - March 2003
Harris myCFO February 2001 - December 2001
Remedy Corporation September 1997 - December 2000
SBC Communications Ltd September 1996 - September 1997
Price Waterhouse Management Consultants August 1993 - August 1996
Skills
E-commerce, Product Management, Analytics, Online Marketing, Business Strategy, Strategic Planning, Corporate Development, Product Marketing, Strategy, Fundraising, Strategic Corporate..., Financial Projects, Valuation, ROI Optimization, Sponsorship Programs, Program Management, Marketing, Brand Development, Marketing Strategy, Business Planning
Education
University of California, Berkeley - Walter A. Haas School of Business 1998 — 2000
Master of Business Administration (M.B.A.), Marketing
University of California, Berkeley 1988 — 1993
Bachelor's degree, Business/Managerial Economics
No company April 2013 - Present
Peaks Island Children's Workshop January 2008 - March 2009
Accrue Software Corp May 1995 - December 1999
Sun Microsystems January 1990 - May 1993
Remedy Corporation 1990 - 1991
Skills
Creative Writing, Proofreading, Technical Writing, Technical Documentation, Public Speaking, Sales Rep Training
Education
Fitchburg State College 1982 — 1986
Geography/Earth Science
ServiceNow – The Enterprise Cloud Company April 2015 - Present
Exponent, Inc. October 2011 - April 2015
TIBCO Software October 2000 - October 2011
Remedy Corporation February 1996 - October 2000
Skills
Purchasing, Management, Contract Negotiation, Global Sourcing, Strategic Sourcing, Cross-functional Team..., Supply Chain Management, Sourcing, Vendor Management, Forecasting, Contract Management, Negotiation, Strategy, E-procurement
Education
De Anza College
Effective Technologies LecturerCalifornia State University, East Bay2003 - Present
BMC Software 2006 - 2007
cMango 1998 - 2003
Remedy Corporation 1993 - 1998
Harris Corporation 1989 - 1993
Education
Texas Tech University 1985 — 1993
University of Central Florida 1981 — 1985
Oak Ridge High School
CloudFlare, Inc. August 2015 - Present
Zendesk March 2014 - June 2015
InsideView, Inc August 2012 - February 2014
InsideView, Inc May 2009 - February 2014
NetSuite December 2006 - May 2009
Salesforce.com February 2004 - May 2006
Determine Software 2003 - 2004
Plumtree Software 2001 - 2002
Remedy Corporation 1999 - 2001
Skills
Sales, Social Media, SaaS, Negotiation, Data Analysis, Enterprise Software, Salesforce.com, Sales Process, CRM, Business Intelligence, Cross-functional Team..., Lead Generation, Demand Generation, Sales Management, Solution Selling, Direct Sales, Cloud Computing, Strategic Partnerships
Education
University of California, Santa Barbara
B.A., Business/Economics
BMC Software ManagerRemedy2001 - 2004
Remedy Software 2001 - 2004
Remedy Corporation 2001 - 2004
Peregrine Systems 2001 - 2002
Applied Biosystems 1995 - 2001
Education
San Francisco State University
Holistic Hub Websites & Marketing Services 2014 - Present
Isagenix International 2004 - Present
Easy Key to Life Institute May 2001 - Present
Easy Key to Life Institute 2001 - Present
Easy Key to Life Institute 2000 - Present
Easy Key to Life Institute 2000 - Present
Extreme Networks January 2002 - February 2003
Extreme Networks 2002 - 2003
Los Lupenos September 2001 - May 2002
Remedy Corporation October 2000 - April 2001
Skills
Healing, Personal Development, Wellness, Nutrition, Fitness, Small Business, Coaching, Healthcare, Public Speaking, Entrepreneurship, Leadership Development, Team Building, Online Advertising, Social Networking, Hypnotherapy, Hypnosis, Personal Training, NLP, Brain Chemistry, Gender Brain Chemistry, Gender Brain Science, Article Marketing, Stress, Reiki, Stress Management, Meditation, Smoking Cessation, Wellbeing, Weight, Energy Healing, Past Life Regression, Holistic Health, Life Coaching, Wellness Coaching, Network Marketing, Supplements, Relaxation, Training, Lifestyle Coaching, Lifestyle, Motivational Speaking, Executive Coaching, Chronic Illness, Weight Management, Alternative Medicine, Self-esteem, Corporations, Therapists, Mindfulness, Nutritional Counseling
Education
University of California, Los Angeles
Bachelor of Arts, Ethnic Arts, Dance Concentration
Golden Gate University
Northeastern University, Boston
University of California, Los Angeles
BA, Ethnic Arts/World Cultures
BMC Software August 2007 - Present
BMC Software October 2002 - July 2007
Remedy Corporation November 1998 - October 2002
Lotus Development January 1996 - September 1998
Apple May 1994 - January 1996
Skills
Software Quality..., Test Automation, Agile Methodologies, Test Planning, Testing, Scrum, Test Cases, Enterprise Software, Manual Testing, Unix, Quality Assurance, Quality Center, Selenium, Test Management, QTP, Performance Testing, Software Project..., SDLC, Perl, Test Strategy
Education
The University of Texas at Dallas
BS in Computer Science
QualityWorks Consulting Group, LLC June 2010 - Present
Zynx Health April 2008 - June 2010
Symantec April 2003 - April 2008
Investment Technology Group 2002 - 2003
LookSmart December 1999 - February 2002
FedEx June 1997 - September 1997
Remedy Corporation June 1996 - May 1997
Skills
Risk Management, Agile Methodologies, Quality Assurance, Management, Software Quality..., Testing, Scrum, Selenium, Test Driven Development, Java, SQL, Automation, Web Applications, Web Services, Regression Testing, C#, Software Engineering, Test Cases, Quality Center, SDLC, Databases, Test Management, Business Analysis, Software Development, QTP, Agile Project Management, Test Automation
Education
Stanford University
B.S., Computer Science
Aerohive Networks September 2014 - Present
Belwood Swim Team December 2013 - Present
Intelligent Products, Inc. May 2013 - June 2014
Belwood Dolphins Swim Team August 2011 - November 2013
Exact Market September 2007 - December 2008
Exact Market September 2007 - February 2008
Garratt-Callahan Company October 2005 - September 2007
Business Objects June 2005 - September 2005
Becker Creative Group October 2000 - January 2001
Remedy Corporation January 2000 - October 2000
Skills
Integrated Marketing, Branding Experience, Strategic Communications, Market Research, New Business Development, Budgets, Marketing, Creative Services, Creative Briefs, Manage Client..., Training Delivery, Vendor Management, Volunteer Management, Scheduling Management, Communications Programs, Writing, Editing, Presentations, Volunteering, Event Management, Lead Management, Leadership Skills, Public Relations, New Media
Education
University of California, Santa Barbara 1982 — 1986
Bachelor of Arts (BA), Business Economics
University of California, Los Angeles 2012 — 2013
Marketing & New Media Certificate
NETSCOUT Systems July 2015 - Present
Fluke Networks June 2000 - July 2015
Remedy Corporation March 1998 - May 2000
Col-Ins-Co, Inc. March 1993 - March 1998
Intergraph Corporation January 1979 - March 1993
US Army September 1971 - January 1979
Skills
Sales Operations, Application Performance..., Solution Selling, Go-to-market Strategy, Channel, Security, Wireless, Sales Process, Managed Services, Cloud Computing, Sales, Unified Communications, Salesforce.com, Networking, VoIP, Channel Partners, Direct Sales, Training, Data Center, WAN, Enterprise Software, Account Management, Cisco Technologies, Sales Enablement, Business Alliances, Professional Services, Virtualization, Demand Generation, Pre-sales, Selling, Network Security, Channel Sales, IT Strategy, Sales Management
Education
University of Alabama in Huntsville 1979 — 1990
Bachelor's Degree, EE
Encirq Corporation May 2007 - Present
Kineto Wireless June 2006 - April 2007
Oracle Corporation October 2001 - May 2004
Remedy Corporation August 2000 - August 2001
Sybase, Inc June 1995 - August 2000
Informix Software Inc March 1992 - June 1995
Advanced Software Automation, Inc May 1991 - March 1992
Logisticon, Inc January 1990 - April 1991
Education
The University of New Mexico 1985 — 1989
Master, Computer Science
Peking University 1978 — 1981
Master, Computer Engineering
EMC January 2004 - April 2013
Rainmaker December 2002 - September 2003
Good Technology July 2002 - December 2002
Remedy Corporation September 1998 - April 2002
SYNNEX September 1997 - August 1998
Skills
Enterprise Software, Salesforce.com, Direct Sales, Sales Process, Software Sales, Storage, Account Management, Sales Support, Selling, Sales Operations, SaaS, Cloud Computing, Software Industry, Professional Services, Channel Partners, Solution Selling, Sales, Inside Sales
Education
Sonoma State University 1995 — 1997
Bachelor of Business Administration (B.B.A.), Business
Sereno Group September 2012 - Present
The Wright House, Real Estate March 1999 - September 2012
Network Funding Associates, Inc. March 1999 - September 2012
Ramp Networks March 1998 - March 1999
Remedy Corporation January 1995 - March 1998
Skills
Short Sales, Real Estate, Sellers, Investment Properties, Self Directed IRA, Probate, Real Estate Transactions, 1031 Exchanges, Property Management, SFR, REO, Foreclosures, Property, Real Property, Townhomes, New Home Sales
Education
University of Maryland (European Division) 1989 — 1992
BS, Management Studies, 3.88 GPA
Google January 2005 - Present
Remedy Corporation 1994 - 2005
Sun Microsystems October 1987 - November 1994
Xerox January 1984 - October 1987
Amdahl Corporation June 1983 - December 1983
Education
Stanford University 1977 — 1983
Master's degree, Computer Science
Sutter Health May 2012 - Present
Kaiser Permanente October 2005 - April 2011
EDS July 1998 - February 2005
Remedy Corporation November 1997 - June 1998
Insignia Solutions December 1994 - October 1997
Intuit July 1993 - December 1994
Skills
COBOL, PowerPoint, JCL, Coaching, Mentoring, Remedy, C++ Programming, Word, Excel, Consulting, User Training, Dragon Naturally..., Java Programming
Education
DeAnza College 1988 — 1990
Certificate of Completion, Quality Assurance
California State University-Hayward 1981 — 1985
BS, Computer Science
Diablo Valley College
Certificate of Achievement, Computer Science
Interwoven March 2004 - Present
Interwoven/ Autonomy March 2004 - Present
Autonomy Interwoven March 2004 - Present
Autonomy 2004 - Present
Interwoven 2004 - 2009
Zhone Technologies 2000 - 2005
Luxn January 2000 - March 2004
Remedy Corp June 1996 - January 2000
Remedy corporation 1996 - 2000
Education
Institute for Career Development
Diploma, Accounting
Mercy College
Coursed, Accounting and Business
The Institute of
Wachters Organic Sea supplement January 2014 - Present
PRO Unlimited April 2010 - August 2013
Law Office of Mark J. Zanobini August 2009 - December 2010
Cañada Community College April 2008 - August 2009
Sonic Recruit August 2005 - July 2006
iPrint.com November 1998 - May 2001
Remedy Corporation July 1995 - October 1998
Space Systems Loral July 1990 - July 1995
Skills
Personnel Management, Employment Law, Human Resources, Employee Relations, Onboarding, Recruiting, Applicant Tracking..., Microsoft Excel, Customer Service, Benefits Administration, PeopleSoft, Temporary Placement, Employee Benefits, Policy
Education
Canada Community College 2006 — 2011
Certificate of Paralegal Studies 2010Associates; Bachelor of Arts degree, Political Science
Cañada College 2006 — 2010
Associate's degree, Paralegal studies
Rockwell Automation May 2010 - October 2013
Rockwell Automation February 2008 - May 2010
Olympus April 2005 - February 2008
Onetta August 2001 - April 2005
Datasweep December 1999 - August 2001
Remedy Corporation November 1995 - December 1999
Wonderware June 1992 - November 1995
Adac Laboratories June 1988 - June 1992
Education
University of California, Davis 1984 — 1988
Bachelor of Science (BS), Computer Software and Mathematics
Xfinity Sales Professional June 2014 - Present
BayResources January 2009 - Present
CHATR Inc. February 2014 - June 2014
Macy's March 2013 - June 2014
Sears Holdings Corporation 2011 - 2012
IBM Application Services May 2002 - December 2008
IBM Tivoli Software January 1999 - May 2002
Remedy Corporation 1995 - 1999
Information Builders 1994 - 1994
Informix 1990 - 1994
Skills
Sales Management, Consultative Selling, People Management, Proposal Writing, Selling, Negotiation, Information Technology, Solution Selling, Account Management, B2B, Business Alliances, Business Development, Business Intelligence, Business Planning, Business Strategy, CRM, Channel, Channel Partners, Channel Sales, Cloud Computing, Cold Calling, Competitive Analysis, Consulting, Contract Negotiation, Cross-functional Team..., Data Center, Databases, Direct Sales, Enterprise Software, Executive Management, Go-to-market Strategy, Key Account Management, Lead Generation, Leadership, Managed Services, Management Consulting, Management, Marketing Strategy, Marketing, New Business Development, Networking, Pre-sales, Outsourcing, Program Management, Professional Services, Product Marketing, Product Management, Project Bidding, SaaS, Sales
Education
Fordham University
BS, Marketing, 3.0
Pace University
Information Technology
Cherwell Software February 2015 - Present
CA Technologies December 2013 - Present
BMC Software April 2009 - October 2013
BMC Software April 2007 - March 2009
BMC Software December 2002 - March 2007
Peregrine Systems June 2001 - November 2002
Remedy Corporation December 2000 - June 2001
Remedy Corporation November 1999 - December 2000
Remedy Corporation October 1998 - November 1999
Edify September 1995 - September 1998
Skills
Enterprise Software, SaaS, Cloud Computing, Sales Enablement, IT Service Management, Solution Selling, Professional Services, Salesforce.com, Partner Management, Pre-sales, Channel Partners, Business Alliances, Software Industry
Education
University of California, Santa Barbara
B.A Political Science
BMC Software April 2010 - Present
BMC Software May 2008 - March 2010
BMC Software March 2007 - May 2008
BMC Software November 2002 - January 2006
Peregrine Systems May 2001 - October 2002
Remedy Corporation May 1997 - May 2001
ADRIN 1993 - 1996
Skills
IT Service Management, System Architecture, Competitive Analysis, Architecture, Team Leadership, Strategy, Vendor Management, Business Process..., Team Building, Enterprise Software, SaaS, Requirements Analysis, Agile Methodologies, Cross-functional Team..., Management, Cloud Computing, Unix, Program Management, Distributed Systems, SOA, Scrum, ITIL, Software Development, Enterprise Architecture, Software Project..., Agile Project Management, Pre-sales, Software Design, Integration
Education
The University of Texas at Austin - Red McCombs School of Business 2009 — 2010
Certificate in Executive Management, Business Administration and Management, General, Certificate
Villanova University 2009 — 2010
Green Belt in Lean Six-Sigma, Information Technology Project Management
University of California, Santa Cruz 2003 — 2005
Certificate on Business Administration, Business Management
San Jose State University 1998 — 2001
MS in Software Engineering, Computer Science
Dibrugarh University 1988 — 1992
Bachelor of Engineering, Computer Science and Engineering
Sainik School Goalpara 1981 — 1988
High School, 12th standard
Boston University
Boston University
Lazuli Design October 2013 - Present
Antoniuk Household June 2000 - Present
Remedy Corporation September 1998 - December 1999
Remedy Corporation January 1998 - September 1998
Remedy Corporation March 1996 - January 1998
Pacific Bell Information Services March 1994 - March 1996
Unisys Corporation March 1992 - March 1994
Skills
Microsoft Office, Microsoft Word, Customer Service, Microsoft Excel, PowerPoint, Research, Editing, Project Management, Teaching, Photoshop, Software Documentation, Graphic Design, Adobe Creative Suite, Team Building, Team Leadership
Education
Bellevue College 2004 — 2006
not completed, Interior Design
University of Washington 1982 — 1987
B.A., German
Pacific University February 2001 - Present
Remedy Corporation 1997 - 1999
Skills
Administration, Microsoft Office, Non-profits, PowerPoint, Word, Access, Higher Education, City Government, Graphic Design
Education
Oregon State University
Math/Art
UC Santa Cruz
BMC Software (Remedy) 2010 - April 2015
BMC Software 2007 - 2010
BMC Software 2002 - 2007
Remedy Corporation August 1998 - 2002
LifeScan 1996 - 1998
Skills
Cloud Computing, IT Service Management, Enterprise Software, CMDB, ITIL, BMC Remedy, Enterprise Architecture, Agile Methodologies, Integration, Software Development, Software Project..., Agile Project Management, Software Engineering, Scrum, Java, XML, Web Services, Microsoft SQL Server, Core Java
Education
Santa Clara University 1993 — 1996
MSCE, Computer Engineering
San Jose State University 1986 — 1991
BSEE, Electrical Engineering
Evernote March 2015 - Present
ServiceSource July 2014 - February 2015
Cypress Semiconductor Corporation June 2009 - March 2014
eBay December 2008 - May 2009
YIQI and GUANGZHOU TOYOTA July 2005 - November 2008
Pharsight Corporation August 2003 - July 2005
Jetstream Communications March 2000 - January 2002
Nokia July 1999 - May 2000
Remedy Corporation May 1998 - June 1999
Skills
Financial Modeling, Forecasting, Finance, Process Improvement, Financial Analysis, Management, Budgets, Analysis, Cross-functional Team..., Mergers & Acquisitions, Hyperion Enterprise, SAP, Start-ups, Data Analysis, Competitive Analysis, Business Process..., Sarbanes-Oxley Act, Variance Analysis, Planning, P&L, R&D, Hyperion, Budgeting, Strategic Planning, Modeling, Essbase, Strategic Financial..., Acquisition Integration, SaaS Revenue and Metrics, Service Revenue, Workday, Host Analytics, Access
Education
Santa Clara University 2000 — 2003
MBA
Boston University
BSBA
Jefferies LLC June 2010 - November 2013
REMSOLUTION December 2008 - June 2010
TuringSMI February 2004 - November 2008
SMI March 2002 - February 2004
Remedy Corporation August 1998 - February 2002
Skills
CMDB, BMC Remedy, Incident Management, IT Management, IT Operations, IT Service Management, Unix, Configuration Management, ITIL, Service Desk, Service Management, Service Delivery, Release Management, Cloud Computing, Solution Architecture, Enterprise Architecture, Integration
Education
New York Institute of Technology 1978 — 1981
BS, Electrical, Mechanical and Computer Engineering
Symantec September 2015 - Present
Symantec September 2014 - September 2015
Symantec June 2013 - September 2014
Symantec 2010 - 2013
Symantec 2009 - 2010
Symantec 2007 - 2009
Symantec 2004 - 2006
BEA Systems 2003 - 2004
Remedy Corporation 2000 - 2002
Remedy Corporation 1998 - 2000
Skills
Strategic Planning, Business Architecture, Customer Experience, Customer Service, Business Process..., Customer Service..., Budgets, Cross-functional Team..., Collaborative Leadership, Business Analysis, Change Management, Solution Architecture, Business Operations, CRM, Outsourcing, Quote to Cash, Organizational Structure
Education
Purdue University 1984 — 1988
Bachelor's degree, Consumer Affairs
Virtual Instruments, Inc April 2011 - Present
eHealthInsurance Services, Inc October 2005 - April 2011
Interwoven, Inc October 2002 - October 2005
GlobespanVirata October 2000 - May 2002
Remedy Corporation July 1998 - October 2000
Indian Health Center of Santa Clara Valley June 1997 - July 1998
Skills
Process Improvement, Accounting, Sarbanes-Oxley Act, Microsoft Excel, Budgets, Microsoft Office, Customer Service, Microsoft Word, Internal Controls, Outlook, Management, Financial Analysis, Payroll, Account Reconciliation, Invoicing, ADP Payroll, Great Plains Software, Accruals
Education
DeVry University
Associates Degree, Business Administration
Newark Unified School District August 2004 - Present
UC Berkeley July 2003 - July 2004
Remedy Corporation September 1999 - September 2001
Grace Marketing September 1997 - September 2001
Education
University of California, Berkeley 2004 — 2006
M.A., Education
Santa Clara University 1995 — 1999
B.S.C., Marketing
Spectrum Business April 2014 - Present
Barnes & Noble College January 2005 - March 2014
Writing Concepts Agency September 2008 - 2012
PCDI September 2002 - November 2004
Remedy Corporation December 2000 - October 2001
Compaq Computers January 1999 - February 2000
Lucent Technologies July 1998 - February 1999
AT&T 1989 - 1998
Skills
Sales, Operations Management, Cross-functional Team..., Customer Satisfaction, Technical Documentation, Customer Service, Merchandise Planning, Sales Management, Telecommunications, Instructional Design, BPM, Business Development, Event Management, Merchandising, Salesforce.com, Visual Merchandising, Management, Loss Prevention, Program Management, Retail Sales, Inventory Management, Technical Analysis, Store Management, Legal Research, Legal Writing, Legal Documents, Retail, Strategic Leadership, Profit, CRM, Strategic Planning
Education
American Public University System 2014 — 2016
Master's degree, Management with a Concentration in Organizational Leadership
Rasmussen College 2011 — 2014
Bachelor' of Sciences and Associate of Science (A.S.), Business Systems Analysis and Legal Studies
Big Slick Promotions March 2010 - Present
Apple One April 2013 - September 2013
iTradeNetwork December 2003 - February 2012
Instill Corporation December 2003 - February 2012
Ackerman-Practicon August 2001 - August 2003
Remedy Corporation May 2000 - April 2001
Wilson Sonsini Goodrich and Rosati September 1998 - April 2000
Skills
SaaS, Business Intelligence, Product Management, Windows, Visio, Administrative Support, Desktop Support, Microsoft Office, Supply Chain..., Supply Chain Software, SQL, Management, Enterprise Software, Databases, Leadership, Administrative..., Technical Support
Education
John Jay College of Criminal Justice 1996 — 1998
Masters Degree, Forensic Psychology
University of Nevada-Las Vegas 1990 — 1993
Bachelor of Arts, Psychology and Criminal Justice
CarMax July 2010 - Present
CarMax July 2010 - January 2014
Digital Scalability, Inc August 2008 - March 2009
Digital Scalability Inc February 2008 - August 2008
Digital Scalability, Inc 2007 - 2008
Omni Software 2006 - 2007
Remedy Corporation 1996 - 2002
Skills
SDLC, Leadership, Software Development, Enterprise Software, Windows Azure, Agile Methodologies, Entity Framework, Architecture, .NET, SQL, C#, Design Patterns, ASP.NET Web API, C++, Win32 API, AngularJS, HTML, jQuery, Bootstrap, Android Development, ASP.NET MVC, WCF Services
Education
James Madison University 1989 — 1993
Bachelor's degree, Computer and Information Systems Security/Information Assurance
James Madison University
Bachelor of Business Administration (B.B.A.), Computer Information Systems