Roto-Rooter Company
Industry: Plumbing company
DescriptionRoto-Rooter Plumbing & Water Cleanup Service provides plumbing repair, sewer & drain services and water damage cleanup services to residential and commercial customers. Roto-Rooter is a United States company founded in 1935 which originally specialized in clearing tree roots and other obstructions from sewer lines. Customer service: 1 (800) 768-6911 Headquarters: Cincinnati, OH Parent organization: Chemed Corp. CEO: Spencer S Lee (1999–) Founder: Samuel Blanc Founded: 1935
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Roto-Rooter Employees
Roto-Rooter March 2012 - Present
AmeriPride Services February 2011 - March 2012
G&K Services March 2008 - October 2010
G&K Services February 2008 - October 2010
AmeriPride Atlanta hub November 2006 - March 2008
AmeriPride Services August 2006 - February 2008
Number One Parts Inc July 2000 - November 2006
Number One Parts Inc June 1999 - November 2006
Number One Parts Inc January 2000 - July 2000
Skills
Automotive, HVAC Controls, Sales Management, Customer Service, HVAC, Customer Relations, Word, Microsoft Office, Management, Direct Sales, Inventory Management, New Business Development, Sales, Strategic Planning
Education
Bessemer State Technical College 1994 — 1996
HVAC Degree, HVAC
University of South Alabama 1992 — 1994
Education Geometry/ Physical Education
Oak Grove High School 1991 — 1992
Advanced Academic, general, 12
Hueytown High School 1989 — 1992
Advanced Academic
St joseph's elementary 1981 — 1985
Sprinkle Plumbing and Drain L.L.C. June 2009 - Present
Performance Plumbing January 2008 - June 2009
Roto Rooter April 2006 - January 2008
Skills
Plumbing, Plumbing Design, Gas piping, Residential Homes, Piping, Boilers, Construction, Air Conditioning, Contractors
Education
Tidewater Community College 2000 — 2002
Great Bridge High School 1990 — 1993
Worly Plumbing Supply May 2013 - Present
Aspen Energy Corp. August 2012 - December 2012
Roto-Rooter April 2010 - May 2012
The Waterworks October 2007 - December 2009
ReMax HomeSource
Aetna US HealthCare, Westerville, Ohio March 1997 - October 1998
Insignia Property Management Company
Skills
Contract Negotiation, Sales Management, Sales, New Business Development, Customer Service, Marketing, Account Management, Negotiation, Team Building, Plumbing, Residential Homes, Strategic Planning, Budgets, Operations Management, Social Media Marketing, Customer Satisfaction, Retail, Social Media, Sales Process, Property Management
Education
HONDROS COLLEGE … Columbus, Ohio 1994 — 1994
Yes, Real Estate
The Ohio State University
Human Service / Social Work
Roto-Rooter Plumbing and Drain Service April 2014 - Present
Real Floors June 2013 - April 2014
Faith In Action, Inc. June 2004 - January 2014
Roto Rooter December 2008 - June 2013
Florida Apartment Association Product Service Council October 2010 - October 2012
Clean Spray Corporation January 2005 - December 2007
CORT 1997 - 2002
Skills
Marketing Strategy, Leadership, Public Speaking, Strategic Planning, Recruiting, Field Training, Customer Service, Sales Management, Contract Negotiation, Real Estate, Budgets, Business Development, Account Management, Customer Retention, Employee Training, Leadership Development, Management, Marketing, Negotiation, Process Scheduler, Sales, Salesforce.com, Selling, Small Business, Social Media Marketing, Team Building, Team Leadership
Education
University of Central Florida 2009 — 2012
Bachelor of Science (B.S.)
Valencia College 1995 — 1997
AA
Anneken Huey, & Moser, PLLC December 2000 - September 2015
Selker and Selker 1999 - 2000
Roto-Rooter 1995 - 1997
Fifth Third Bank 1993 - 1995
Price Waterhouse 1991 - 1993
Skills
Accounting, Tax, QuickBooks, Customer Service, Big 4, Fair Value, Partnership Taxation, S Corporations, Compilation, GST, Tax Research, External Audit, Income Tax, Auditing, Financial Statements, Internal Controls, General Ledger, Management, Fixed Assets, Financial Reporting, Financial Analysis, Budgets, Tax Returns
Education
University of Cincinnati College of Business 1987 — 1991
BBA, Accounting
Quill.com September 2011 - Present
Positive Note Consulting January 2010 - Present
Positive Note September 1995 - August 2012
CenturyLink June 2004 - May 2011
Sprint > Embarq Business May 2006 - November 2008
Sprint > Embarq June 2004 - May 2006
Connextions - Napster/New York Times April 2003 - June 2004
Roto-Rooter September 2001 - October 2003
C & S Sales Inc September 1998 - January 2001
Skills
Sales, Sales Management, Account Management, Customer Satisfaction, Customer Service, Training, Selling, Team Building, Call Centers, Leadership, B2B, Budgets, Event Planning, Social Networking, Team Leadership, Marketing, Public Relations, Event Management, New Business Development, Marketing Strategy, Negotiation, Coaching, Microsoft Office, Strategic Planning, Competitive Analysis, PowerPoint, Contract Negotiation, Leadership Development, Business Strategy, Public Speaking, Purchasing, Merchandising, Access, Social Media Marketing, Direct Sales, Online Marketing, Marketing Communications, Online Advertising, Analysis, Business Planning, Email Marketing, Solution Selling, Telecommunications, Microsoft Excel, Digital Marketing, Human Resources, Performance Management
Education
University of Phoenix 2009 — 2013
Bachelors, Communication
Braddock 1990 — 1994
Phoenix University
Associates Degree, Business
Red-D-Arc March 2013 - Present
HDS Vans and Mobility/MobilityWorks May 2012 - November 2012
Roto Rooter October 2011 - May 2012
Bath Fitter January 2008 - October 2011
Irrrigation Repair Services June 1988 - December 2007
Skills
Team Building, Sales Management, Management, Customer Service, Sales, Coaching, Strategic Planning, Residential Homes, Contract Negotiation, Negotiation, New Business Development, Account Management, Recruiting, Inventory Management, Customer Satisfaction, Budgets, Microsoft Office, Employee Relations, Selling, Operations Management, B2B, Advertising, Public Speaking, Business Development, Social Networking, Training, Marketing, Business Planning, Social Media Marketing, Marketing Strategy, Direct Sales, Cold Calling, Leadership, Sales Operations, Sales Process, Customer Retention, Process Scheduler, Market Planning, Hiring, Purchasing, Retail, Sales Presentations, Team Leadership, Forecasting, Teamwork, Salesforce.com, Pricing, Marketing Communications, Key Account Management, Trade Shows
Education
University of South Alabama 1986 — 1987
Roto-Rooter January 2003 - Present
Roto-Rooter January 2003 - July 2011
Snyder International Brewing Group 1999 - 2003
Hudepohl-Schoenling Brewing Company 1996 - 1999
KLTV 1993 - 1996
KXAS Television (NBC 5) 1990 - 1993
Skills
Public Relations, Social Media, Blogging, Corporate Communications, Media Relations, Social Networking, Public Speaking, Strategic Planning, Microsoft Office, PowerPoint, Copywriting, Word, Excel, Advertising, Purchasing, Problem Solving, Social Media Marketing, Writing, Promotions, Online Marketing, Outlook, Press Releases, Newsletters, Video Production, Facebook, Marketing Strategy, Marketing Communications, SEO, Research, Editing, Crisis Communications, Copy Editing, Strategic Communications, Photoshop, Wordpress, YouTube, Publicity, Creative Writing, Direct Marketing, Brand Development, Email Marketing, Microsoft Excel, Marketing, Internal Communications, Video Editing, Publishing, Interviews, Digital Marketing, Event Planning, Google Analytics
Education
The University of Texas at Arlington 1987 — 1991
B.A., Broadcast Communications
BEST Plumbing Service of Cincinnati January 2014 - Present
Roto-Rooter February 2008 - March 2014
ARS Rescue Rooter 2005 - 2008
ARS 2002 - 2005
Skills
Team Building, Plumbing, Leadership, Customer Satisfaction, Facilities Management, Management, HVAC, Contract Negotiation, Heating, Operations Management, Process Scheduler, Strategic Planning, Customer Service, Budgets, HVAC Controls, Construction, Sales Management, Small Business, New Business Development, Project Planning, Purchasing, Process Improvement, Negotiation, Air Conditioning, Ventilation, Contract Management, Boilers, Sales, Refrigeration, Contractors, Renovation, Public Speaking, Construction Management, Business Development, Inventory Management, Engineering, Coaching, Supervisory Skills, Team Leadership, Selling, Training, Residential Homes, Water, Marketing Strategy, P&L Management, Business Strategy, Forecasting, Residential, Budgeting, Electricians
Education
University of Cincinnati 1985 — 1990
Sears Maid Services June 1980 - Present
Culligan Rochester February 2014 - June 2015
Premier Designs April 2012 - January 2015
Culligan Rochester November 2013 - February 2014
BNI 2002 - 2004
Roto Rooter 1994 - 2000
Roosevelt Savings Bank January 1988 - 1990
Skills
Customer Service, Networking, Banking, Residential Homes, Sales, Small Business, Team Building, Public Speaking, New Business Development, Construction, Retail, Public Relations, Advertising, Entrepreneurship, Training, Trade Shows, Team Leadership, Facebook, Coaching, Sales Management, Social Networking, Marketing, Management, Marketing Strategy, Leadership, Direct Sales, Customer Satisfaction, Account Management, Budgets, Contract Negotiation, Inventory Management, Recruiting, Project Planning, Employee Training, Sales Process, Newsletters, Teamwork, Operations Management, Microsoft Word, Leadership Development, Event Planning, Microsoft Office, Social Media, Event Management, Marketing Communications, Social Media Marketing, Time Management, Strategic Planning, Negotiation, B2B
Education
Suffolk County Community College 1986 — 1989
Business/Management, Business/Managerial Economics
West Islip High 1982 — 1986
High School, Accounting and Business/Management
West Islip Senior High 1982 — 1986
Business Major, businesses management
Roto Rooter Random Drug Testing CoordinatorHealth AllianceJune 1998 - January 2000
Health Alliance June 1998 - January 2000
Education
Thomas More College 2000 — 2002
BBA, Business Administration
Association for Child Development April 2010 - Present
Claim Jumper Restaurants February 2006 - May 2008
Roto-Rooter December 2004 - October 2005
Attorney at Law Alvin Armistad September 2001 - September 2004
George Henry Corliss Highschool September 1995 - June 1999
Skills
Training, Fax, Bookkeeping, Management, Customer Satisfaction, Microsoft Office, PowerPoint, Telephone Skills, QuickBooks, Budgets, Teamwork, Administrative...
Education
University of Phoenix 2012 — 2013
Associate's degree, Business Foundations
Devry University 2010 — 2011
BAS, Business Administration/Small Business Management
Roto-Rooter May 2012 - Present
ComputerEase June 2010 - May 2012
Lerner, Sampson & Rothfuss February 2010 - May 2010
Victoria's Secret May 2007 - March 2010
Transylvania University February 2007 - February 2010
Skills
Accounting, Word, Microsoft Office, PowerPoint, Administration, Excel, JD Edwards, Lotus Notes, Time Management, Microsoft Word, Microsoft Excel, Budgets, Accounts Receivable
Education
Transylvania University 2005 — 2009
Bachelors, Accounting
Wellstat Management Company January 2008 - November 2009
Kadant Black Clawson June 2006 - October 2007
Roto Rooter August 1999 - June 2006
Schulte & Uhrig CPA's 1986 - 1993
Education
University of Cincinnati
WAVSYS T/Mobile Contract June 2013 - January 2014
South Shore Postal Plus January 2012 - May 2013
HBC International, Inc. 2013 - 2013
Comcast September 2011 - January 2012
NASA February 2011 - September 2011
The Home Depot October 2008 - February 2011
Roto-Rooter June 2007 - September 2008
Global Industries Ltd November 2006 - June 2007
United States Marine Corps June 2002 - September 2006
Skills
Troubleshooting, Technical Support, Operating Systems, VPN, Windows 7, Active Directory, Hardware, Software Installation, Networking, Routers, VoIP, Training
Education
University of Phoenix 2011 — 2013
BS IT/TL, Information Technology/ Networking-Telecommunications
University of Phoenix 2008 — 2010
AA, IT Networking/Telecommunications
American Residential Services March 2015 - Present
CLD Services of Kentucky, Inc. October 2013 - March 2015
CLD Services of Kentucky, Inc. December 2006 - December 2012
CLD Services, Inc. December 2005 - December 2006
Roto-Rooter December 2003 - December 2005
Roto-Rooter Services December 2001 - December 2003
Skills
Military, Operations Management, Sales Management, DoD, Security Clearance, Team Building, Team Leadership, Leadership, Inventory Management, Military Operations, Strategic Planning, Logistics, Military Experience, Security, Leadership Development, plumbing, Cross-functional Team..., Business Strategy, CRM, Business Development, Operational Planning, Training, New Business Development, Plumbing, P&L, Project Planning, Customer Service, Program Management, Sales, Process Improvement
Education
United States Military Academy at West Point 1994 — 1998
BS, Systems Engineering
Klein Oak High School 1989 — 1993
General
Safe House for Women Inc. May 2013 - Present
aaronpicar.com January 2009 - Present
Southeast Missourian October 2011 - October 2013
Parkview State School for the Severely Disabled October 2011 - August 2012
First Student October 2011 - August 2012
Roto-Rooter January 1995 - August 2012
Jackson R-2 Schools January 2006 - August 2011
Alternative Opportunities July 2005 - August 2011
Metro Business College January 2009 - May 2009
Silver Dollar City 2001 - 2007
Skills
Event Planning, Customer Service, Coaching, Music, Art, Public Speaking, Social Media, Writing, Creative Writing, News Writing, Newspaper, Teaching, Special Education, Teaching Adults, Education, Digital Photography, Photography, Songwriting, Preaching, Microsoft Office, Youth Ministry, Editing, Marketing, Psychotherapy, Social Networking, Blogging, Fundraising, Nonprofits, Volunteer Management, Newspapers, Community Outreach, Leadership, Social Media Marketing
Education
Reformed Theological Seminary
in progress, Pastoral Studies/Counseling
Southeast Missouri State University 1999 — 2003
BSE, Secondary Education Social Studies
Roto-Rooter October 2006 - Present
US Army 2001 - 2012
Education
Strayer University-North Carolina 2012 — 2013
Bachelor of Business Administration (B.B.A.), Health/Health Care Administration/Management
Roto Rooter August 2013 - Present
elmhurst hospital April 2009 - Present
Education
Triton College
currently attending
Community College of Philadelphia June 2014 - Present
Bleil Plumbing June 1986 - Present
Keith Bleil, NPTI, A-CPT October 2010 - March 2014
Handyman's Workshop, Inc. dba Bleil Plumbing 1986 - 2014
Wentworth Property Management Corp. February 2012 - March 2013
Century 21 Advantage Gold October 2011 - October 2012
Roto-Rooter July 2007 - August 2009
Korman Communities January 1980 - June 1986
Skills
Property Management, Construction Management, Fitness Training, Fitness, Wellness, Customer Service, Real Estate, Teamwork, Budgeting, Home, Microsoft Office, Solar, Coaching, Facilities Management, Scheduling, Investment Properties, Word, Coordination, Customer Relations, Team Building, Administration, Supervisory Skills, Contract Management, Analysis, Health, PowerPoint, Problem Solving, Mentoring, Small Business, Outlook, Plumbing, Residential Homes, Multi Family Properties, Foreclosures, Sellers, Contract Negotiation, Commercial Real Estate, Rentals, Renovation
Education
University of Phoenix 2005 — 2007
AAB, Business
Cardinal Dougherty 1974 — 1978
Diploma, General
Roto Rooter July 2013 - Present
Harold Woodcrafting August 2010 - Present
LegalShield February 2010 - Present
Harold Warner Plumbing January 2011 - Present
Right Angle Installations June 2010 - August 2013
Priority Response Plumbing October 2012 - January 2013
Wheaton Academy August 2010 - October 2012
J. C. Geyer Plmbg Co. December 2002 - October 2008
Berwyn/Western Plumbing Co September 2001 - December 2002
Hill Mechanical April 2001 - September 2001
Skills
Plumbing, Renovation, Residential Homes, Customer Service, Bathrooms, Construction, Management, Home Repairs, Small Business, Maintenance & Repair, Team Building, Contractors, Project Estimation, Contract Negotiation, Hot Water, Process Scheduler, Coaching, Time Management, Negotiation, Training, Customer Satisfaction, Residential Additions, Woodworking, Sump and ejector pumps, Faucets, Software Installation, Cold Calling, Toilets, Blogging, Winterizing plumbing, Water Heaters, Garbage Disposals, Showers, Installations, Remodeling, Kitchen, Water Filtration, Social Media, Re-piping, Copper soldering and..., Water pressure problems, Battery back up systems, Instant Hots, Dish Washers, Circulating pumps, Outside Faucets, Ice Makers
Education
Local 130 U.A. JAC Vocational 2010 — 2011
Continuing Education, Code, Backflow/RPZ
Local 130 U.A. JAC Vocational 1985 — 1990
Journeyman Plumbers License, Plumbing
Triton College 1981 — 1981
Business
Proviso West High School 1980 — 1981
East Peoria Community High School 1977 — 1981
Bulldog Sewer Cleaning LLC April 2009 - Present
City of Richmond Heights, OH September 2009 - May 2011
Roto-Rooter October 2005 - August 2008
C&K Industrial Services March 2005 - July 2005
Inland Waters Pollution Control Services, LLC January 2005 - March 2005
The K&D Group, Inc February 2004 - December 2004
Lake County Cleaning Contractors March 2003 - February 2004
DePuy Orthopaedics November 1995 - May 2003
Libby Construction Company 1993 - 1995
Radisson 1991 - 1993
Skills
Management, Road, Small Business, Pest Control, Landscaping, Water, Maintenance & Repair, Training, Team Building, Sales Management, Team Leadership, Inspection, Account Management, Program Management, Coaching, Pumps, Sales, Plumbing, Construction, Microsoft Office, Operations Management
Education
The University of Akron 1989 — 1991
General Studies
St. Joseph High School 1984 — 1988
Diploma
Enova Financial September 2012 - Present
Illinois Action for Children February 2011 - Present
AT&T August 2003 - December 2012
Roto-Rooter January 2011 - 2011
Saks Incorporated formerly Carson Credit Division March 1998 - January 2002
MCI WorldCom February 1995 - December 1997
Skills
Team building, Training & Development, Account Management, Microsoft Excel, Outlook, Customer Retention, Customer Acquisition, Avaya, Photocopier, Call Center, Maps, Customer Service, Microsoft Office, Coaching, Customer Satisfaction, Microsoft Word, Event Planning, Public Speaking, Team Building, Wireless, Time Management, Access, Call Centers, Workforce Management, Employee Training, Troubleshooting, Team Leadership, Project Management, Process Improvement, PowerPoint, Project Planning, Human Resources, Sales, Program Management, Training, Management, Strategic Planning, Leadership, Recruiting, Retail, Leadership Development, Performance Management, Employee Relations
Education
University of Phoenix 2009 — 2012
Business Administration and Management, General
Alameda University
B.A, Business Administration Office Management
Triton Community College-Principles of Management 1996 — 1997
Triton-College
Principles of Management, Basic Business Education
American Telecommunications, Inc. August 2014 - Present
CPR Cell Phone Repair - Homewood May 2013 - August 2014
T-Mobile March 2012 - March 2013
Roto-Rooter July 2010 - June 2011
Flextronics July 2004 - July 2010
Skills
Training & Development, Sales Management, Multi-unit, Sales Operations, Customer Service, Team Building, Direct Sales, Sales, Performance Management, Customer Satisfaction, Account Management, Coaching, Retail, Operations Management, Strategic Planning, New Business Development, Employee Relations, Business Development, Negotiation, B2B, Customer Retention, Cold Calling, Management, Training, Human Resources, Leadership, Inventory Management, Income Statement, Team Leadership, Customer Experience, Sales Process, CRM, Hiring, Time Management, P
Education
University of Phoenix 2010 — 2013
Associate of Arts (AA), Business, 3.9
Hernando High School 1993 — 1997
High School Diploma, General
Saint Francis Medical Center August 2015 - Present
Acclaim Press March 2014 - August 2015
Southeast Missouri State University July 2013 - March 2014
Roto-Rooter November 2012 - July 2013
Saint Francis Medical Center January 2012 - May 2012
Unsung Heroes Soccer Organization July 2011 - May 2012
Oasis International Ministries June 2012 - 2012
Public Relations Student Society of America November 2010 - December 2011
Gamma Sigma Sigma National Service Sorority May 2010 - May 2011
Skills
Adobe Creative Suite, Social Media, Event Planning, Internal Communications, Press Releases, Copywriting, Microsoft Office, Blogging, Public Relations, Public Speaking, Newsletters, Social Networking, Marketing Communications, Event Management, Fundraising, Marketing, Facebook
Education
Southeast Missouri State University 2006 — 2011
BS, Mass Communications
Jabil January 2015 - Present
Jabil August 2011 - December 2014
The Digital Editors July 2011 - November 2013
Jabil September 2010 - October 2011
Jabil January 2007 - September 2010
Jabil April 2006 - January 2007
Jabil January 2004 - April 2006
Jabil June 2003 - January 2004
Citrix Systems January 2001 - March 2002
Roto-Rooter January 2000 - March 2002
Skills
Program Management, Competitive Analysis, Analysis, Management, Cross-functional Team..., Project Management, Manufacturing, Business Development, Business Strategy, Market Research, Six Sigma, Strategic Planning, Global Business..., Product Development, SAP, Business Planning, Environmental Awareness, Testing, Supply Chain, Training, Internal Communications, RoHS, REACH Compliance, Strategy, Global Regulatory..., Market Analysis, Marketing Communications, Proposal Writing, Forecasting, Product Management, Sector Analysis, WEEE, Communication, R&D, Leadership, Electronics, Sales, Marketing, Engineering, Marketing Strategy, Strategic Partnerships, Content Strategy, New Business Development
Education
University of South Florida 1997 — 1999
B.A
University of South Florida 2000 — 2000
Certification
Roto-Rooter January 2013 - Present
City Gear June 2012 - June 2013
O'Charley's March 2008 - May 2011
Skills
Advertising, Sales, Marketing, Social Media, Integrated Marketing, Facebook, Event Planning, Public Relations, Marketing Communications, Social Networking, Social Media Marketing, Customer Service, Direct Marketing, Leadership, Online Marketing, Email Marketing, Marketing Strategy, Account Management, Customer Satisfaction
Education
University of Louisville 2008 — 2012
Bachelor of Applied Science (BASc), Marketing
South Oldham High School 2002 — 2006
Cameron April 2015 - Present
Cameron October 2013 - Present
Cameron August 2010 - October 2013
Great SW Meters May 2004 - July 2009
Roto-Rooter February 2002 - May 2004
Skills
Measurements, Meters, Mechanical Aptitude, Smart Metering, Measurement Systems, Communication, Computer-savvy, Friendly Demeanor, Schematic, Management, Problem Solving, Written & Verbal..., SAP, Midstream, Terminal Operations, Organization, Like Challenges, Customer Driven, Safety, Project Management, Budgets, Team Building, Natural Gas, Pipelines, Gas
Education
Seminole State College 1998 — 1998
Tecumseh high school 1997 — 1998
Better Hearing of Madison County November 2012 - Present
Better Hearing of Madison County April 2010 - Present
SFB & Company May 2009 - April 2011
Roto-Rooter September 2004 - April 2009
Skills
Customer Service, Training, Customer Satisfaction, Sales, Team Building, Office Administration, Front Office Support, Hearing Aid Dispensing, Sales Management, Account Management, Sales Operations, Microsoft Office, Marketing Strategy, Cold Calling, Healthcare, Communication, Medical Devices, Sales Process, Strategic Planning
Education
SUNY Empire State College 2011 — 2012
Associates Degree in Science, Community & Human Services
Herkimer County Community College 1984 — 1987
Worked on Associates Degree, Early Childhood Education
Horizon Services, Inc. - Plumbing, Heating, Air Conditioning May 2014 - Present
American Residential Services March 2013 - April 2014
Service Experts January 2011 - March 2013
City of Wilmington September 2009 - December 2010
Vlp Industries July 2005 - December 2010
From The Ground Up T/A The Coffee Beanery November 2003 - December 2005
Pease Industries/Roto Rooter September 1997 - May 2005
Roto-Rooter February 1992 - August 1997
Skills
Process Improvement, Operations Management, Team Building, Customer Service, Budgets
Education
University of Delaware 1979 — 1981
Roto-Rooter June 2010 - Present
Aramark 2004 - 2010
Cintas 1994 - 2004
Skills
Sales, Team Building, Recruiting, Customer Service, Customer Satisfaction, Account Management, Coaching, Sales Management
Education
The University of Georgia 1987 — 1991
Bachelor of Arts
Griffin High School 1983 — 1987
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Catholic Healthcare Partners June 2014 - August 2014
Consolidated Health Services - American Nursing Care April 2012 - June 2014
Consolidated Health Services August 2009 - June 2014
Luxottica Retail North America April 2006 - August 2008
Fifth Third Bank January 2005 - March 2006
Roto Rooter 1999 - 2003
Skills
Technical Support, Help Desk Support, Windows 7, Windows XP, Troubleshooting, PeopleSoft, Desktop Application..., Software Installation, Computer Hardware, IT Hardware Support, Operating Systems, Microsoft Office, Active Directory, Customer Service, Network Administration, Password Resets, Citrix, Recruiting, Employee Referral..., BMC Remedy, Training, New Hire Orientations, Public Meeting..., Account Administration, Call Tracking, Account Creation, Microsoft Exchange, JD Edwards, Horizon, McKesson, Cisco VPN, Team Leadership, Critical Thinking, Fixed Asset Management, Internal Audit, Service Awards, Telephony, Encryption Software, Hardware Installation, Oracle Applications, Information Security, HIPAA, Bomgar, LogMeIn, AS400 system, Cisco Technologies, Wireless Networking, Human Resources
Education
University of Cincinnati 2001 — 2005
Business Management
Wilmington College
Bachelor's degree, Human Resource Management HRIS
Roto-Rooter January 2000 - Present
Roto-Rooter May 1982 - Present
J and H Plumbing January 1995 - January 2000
ARS National Services January 1982 - May 1986
Skills
Plumbing, Customer Service, Customer Satisfaction, Maintenance & Repair, Water, Construction, Team Building, Operations Management, Sales, Construction Management, Team Leadership, Employee Relations, Budgets, Sales Management, Supervisory Skills, Contract Negotiation, Coaching, Negotiation, Training, Account Management, Leadership, Process Improvement, Purchasing, Public Speaking, Teamwork, PowerPoint, Recruiting, Retail, Management, Employee Training, Sales Process, Time Management, Business Development, Customer Retention, Strategic Planning
Education
USC 2012 — 2012
Backflow testing
n/y 1976 — 1980
Roto Rooter Services Company January 1990 - Present
Roto Rooter Corporation August 1995 - December 2000
Roto-Rooter September 1990 - June 1995
Skills
Customer Service, New Business Development, Account Management, Plumbing, Job Coaching, Drain Cleaning, Sales Management, Team Building, Operations Management, Strategic Planning, Sales, Licensing, Process Scheduler, Customer Satisfaction, Income Statement, Training, Human Resources, Leadership
Education
University at Buffalo 1976 — 1980
BS, Economics
Camping World April 2003 - Present
ARS 1996 - 2003
ServiceMaster 1996 - 2003
Professional Carpet Systems 1991 - 1996
Roto Rooter 1985 - 1991
Price Waterhouse Coopers 1980 - 1983
Skills
Mergers & Acquisitions, Business Development, Forecasting, Income Statement, Retail, Profit, Budgets, P&L Management, Team Building, Strategic Planning, Financial Analysis, Leadership, Mergers, Management, Marketing Strategy, Purchasing, Inventory Management, Team Management, Pricing, Finance, Business Planning, Customer Satisfaction, Negotiation, Operations Management, Sales, Process Improvement, Accounting, New Business Development, Strategy, P&L, Sales Management
Education
The University of Chicago Booth School of Business 1983 — 1985
MBA, Finance and Marketing
University of Georgia - Terry College of Business 1976 — 1980
BBA Accounting, Accounting
Thomas & Galbraith March 2014 - Present
Roto Rooter February 2009 - February 2013
Barefoot 2008 - January 2009
BAREFOOT A BBDO Company 2008 - January 2009
Bridge Worldwide 2007 - 2008
Boy Scouts of America 2003 - 2007
Skills
Digital Marketing, Marketing Strategy, Account Management, Social Media Marketing, Advertising, Strategic Planning, Sales, Training, Team Building, Leadership, Customer Satisfaction, Online Advertising
Education
University of Cincinnati 1997 — 2002
BFA, Fine Arts (Sculpture)
St. Xavier High School 1993 — 1997
High School, College Prep
Roto-Rooter May 2012 - June 2013
Mac Tools November 2002 - February 2012
Mac Tools November 2002 - February 2012
The University of Findlay January 1993 - January 1997
Skills
Team Building, Recruiting, E-Learning, Coaching, Account Management, Applicant Tracking..., Training, Management, Human Resources, Operations Management, Time Management, Interviews, Leadership Development, Sales Management, Inventory Management, Sales, Onboarding, Organizational..., Employee Training, Leadership, Social Networking, Staff Development, Employee Relations, Marketing, Customer Satisfaction, Customer Service, Customer Retention, Hiring, Talent Acquisition
Education
The University of Findlay 1982 — 1986
BS, Education
Roto-Rooter April 2013 - Present
Roto-Rooter April 1996 - April 2013
United States Marine Corps June 1992 - June 1996
Skills
Sales Management, Management, Operations Management, Customer Service, Budgets, Customer Satisfaction, Team Building, Sales, Plumbing, Leadership, Account Management, Customer Retention, Contract Negotiation, Strategic Planning, New Business Development, Small Business, Coaching, Process Scheduler, Hiring, Inventory Management, Contract Management, Construction, Recruiting, Income Statement, Pest Control, Project Planning, P&L Management, Marketing, Property Management
Education
University of Phoenix 2001 — 2005
BS, Management
First Texas Homes August 2012 - Present
Riichmond American Homes January 2010 - February 2011
Lennar April 2005 - January 2008
Cable Lock January 2003 - March 2005
Roto Rooter April 2001 - January 2003
Savvis 2001 - 2001
Salomon Smith Barney 1998 - 2001
SCA Hygiene Products March 1995 - 1998
Skills
Sales, Residential Homes, Selling, New Home Sales, Sales Management, Account Management, Direct Sales, Single Family Homes, Real Estate, First Time Home Buyers, Sellers, Contract Negotiation, Construction, Customer Satisfaction, Real Estate Development, Land Development
Education
Stephen F. Austin State University 1989 — 1994
B.B.A., BUSINESS
EE Realty Investments June 2001 - Present
American Residentail Service 1997 - 2001
Roto Rooter 1984 - 1991
Education
University of North Florida 1968 — 1973
ba, literature
Roto Rooter General ManagerARS / Rescue RooterSeptember 2003 - January 2008
Education
University of Cincinnati
ARAMARK Refreshment Services March 2004 - May 2009
Roto-Rooter June 2003 - February 2004
Sears Holdings Corporation October 2001 - May 2003
Sureway Worldwide(Out of Business) January 1997 - January 2001
Sam's Club January 1991 - January 1996
Education
Southeast Missouri State University 1963 — 1967
BS Business Administration, Marketing
Roto-Rooter August 2004 - Present
Education
Thomas More College 2005 — 2009
BBA, Business
Solutionary September 2014 - Present
Solutionary April 2013 - September 2014
Solutionary April 2012 - April 2013
Rackspace Hosting August 2010 - April 2012
Spears Manufacturing February 2008 - August 2010
Roto-Rooter March 2004 - June 2007
Skills
Servers, Information Security..., Troubleshooting, Security, PCI DSS, Customer Service, Computer Security, Network Security, Account Management, Vulnerability Management, Microsoft Office, Microsoft Excel, Project Management, Vulnerability Assessment, IDS, Intrusion Detection, Information Security
Education
University of Phoenix 2007 — 2011
BSA/IT, Business Systems Analysis
Aim High Games, llc January 2012 - Present
Roto-Rooter November 1995 - November 1999
Skills
Strategic Planning, Brand Development, Consumer Products, Entrepreneurship, Marketing, Start-ups, Product Development, Product Management, Product Marketing, Training
Education
University of Cincinnati
Masters, Labor and Employment Relations
Roto Rooter February 2013 - December 2014
Huntsville Hospital September 2012 - December 2012
Comcast Cable September 2009 - November 2011
Comcast Cable February 2008 - September 2009
Comcast Cable February 2005 - February 2008
US Army January 2003 - December 2003
Vance International 2000 - June 2002
Skills
Direct Sales, Telephony, Call Center, Cold Calling, VoIP, PRI, Co-location, Account Management, Security, Sales Process, Unified Communications, Customer Service, Solution Selling, Time Management, Salesforce.com, Call Centers, Management, Training, Sales, Team Building, Payroll, Budgets, Invoicing, Strategic Planning, Microsoft Excel, Microsoft Office, Customer Satisfaction, Social Media Marketing, Customer Experience, Telephone Skills, Account Reconciliation, PowerPoint, Windows, Networking, Outlook, Team Leadership, Leadership, Troubleshooting, Social Networking, Microsoft Word, Process Scheduler, Event Planning, Healthcare, Administration, Forecasting, 10 Key, Process Improvement, PeopleSoft, Public Speaking, Data Entry
Education
University of Phoenix 2012 — 2015
Bachelor of Science (BS), Business Administration and Management, General
Junipero Serra High 1990 — 1994
Diploma, Business Administration
Roto-Rooter May 2003 - March 2015
Chemed Corporation January 1992 - April 2003
Chemed Corporation March 1987 - February 1992
Skills
ARM, Associate in Risk..., Fellow, Council on..., Financial Analysis, Financial Risk, Forecasting, Insurance, Liability, Management, Property, Risk Management, Strategic Planning, Team Building, Workers Compensation, Sales, Account Management, Program Management, Operations Management, Accounting, Employee Benefits, Leadership
Education
Xavier University 1979 — 1981
M.B.A., Finance
University of Cincinnati 1973 — 1977
B.S., Accounting
Van Wert Soil and Water Conservation District September 2013 - Present
Allen Soil and Water Conservation District October 2012 - November 2012
The City of January 2012 - April 2012
Allen Soil and Water Conservation District June 2011 - August 2011
Lima Carpenters August 2007 - February 2008
Carson Industries March 2007 - August 2007
Roto-Rooter February 2005 - February 2007
Higbie Construction February 2000 - February 2005
Skills
GPS, Construction, Surveying, ArcGIS, AutoCAD, Customer Service
Education
The Ohio State University 2008 — 2012
Bachelor of Science (B.S.), Environmental Science, Land specialization
The Ohio State University at Lima
Associate of Arts
Columbus State Community College 2012 — 2012
HAZWOPER Training
Roto Rooter Office Manager/AdministratorRoto-Rooter Services CompanyJune 2008 - April 2013
HealthSouth Hospital of Houston October 2001 - May 2006
Skills
Proficient in MicroSoft..., Proficient in all...
Education
University of Phoenix-Houston Campus 2003 — 2007
Business Administration/Management, Business, Graduated - 3.5 gpa
Williamson High School
Aerotek Staffing November 2010 - Present
Dish Network September 2007 - April 2009
United Airlines October 2006 - August 2007
Roto Rooter May 2005 - August 2006
Skills
Excel, Modeling, Financial Modeling, functional programming, Microsoft Office
Education
Triton College 2002 — 2003
Roto-Rooter 2012 - Present
Skills
Income Statement, Sales Operations, Account Management, Sales Management, Customer Satisfaction, Selling, Cold Calling, Strategic Planning, B2B, P&L, Sales Process, New Business Development, Customer Retention, Sales Presentations, Direct Sales, Sales, Team Building
Education
University of Phoenix
Accounting
Home Depot April 2013 - Present
Roto-Rooter May 1998 - December 2012
Skills
Microsoft Excel, Negotiation, Team Leadership, English, Customer Satisfaction, Operations Management, Inventory Management, Microsoft Office, Process Scheduler, Customer Service, Strategic Planning
Education
Universidad Inca Garcilaso de la Vega
Contador Publico., Auditoria.
Universidad Inca Garcilaso de la Vega
public accountad, Mathematics
Westwater Supply Corp. June 2012 - Present
Roto-Rooter June 2003 - February 2012
Education
St. Francis University 1992 — 1996
Bachelor's degree, Management, 3.597
Fifth Third Bank August 2010 - Present
Fifth Third Bank June 2005 - August 2010
Roto-Rooter March 1997 - June 2005
Skills
Yellow Belt, Call Centers, Process Improvement, Customer Satisfaction, Six Sigma, Strategic Planning, Vendor Management
Education
Thomas More College 2001 — 2005
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Roto-Rooter December 2012 - Present
Roto-Rooter August 2002 - Present
Roto-Rooter March 2012 - December 2012
Bryne Dairy 2000 - 2002
Bob Evans 1996 - 2000
Skills
Superior customer skills, Pay Close Attention to..., hard work ethic, Accountability, winning attitude
Education
Buffalo State College 1991 — 1995
Business Administration, Management and Operations
Niagara Wheatfield High School 1986 — 1990
FirstGroup America June 2011 - Present
FirstGroup America July 2009 - June 2011
Roto-Rooter May 2006 - July 2009
Education
University of Cincinnati 2002 — 2007
Bachelor of Business Administration (B.B.A.), Accounting
Roto-Rooter
Skills
Coaching, Leadership Development, Public Speaking, Team Building, Training, Sales, Contract Negotiation, Account Management, Staff Development, Supervisory Skills, Leadership, Sales Management, Customer Service, Organizational..., Employee Training, Conflict Resolution, Customer Satisfaction, Strategic Planning, Operations Management
Education
Temple University
Bachelor's degree education, Education
Roto-Rooter Administer.Delaware County School,Pa.August 2002 - May 2003
De La Salle Vocational September 1993 - September 2001
Skills
Coaching, Employee Relations, Training, Recruiting, Employee Training, Performance Management, Customer Satisfaction, Training Delivery, Hiring, Team Building, Onboarding, Customer Retention, Leadership Development, Call Centers, Interviews
Education
Temple University 1985 — 1999
Bachelor of Science, Education
Confidential 2011 - Present
Roto Rooter April 2011 - September 2014
Detroit Medical Center May 2013 - July 2013
Veterans Administration HIM Department October 2012 - December 2012
Snelling Services for Carhartt Inc December 2008 - March 2009
CitiMortgage Inc March 1999 - August 2008
Skills
Customer Service, Healthcare Information..., Microsoft Office, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Medical Terminology, RHIT, Data Analysis, Data Entry, Data Abstraction, Communication, Medical Records
Education
Schoolcraft College 2009 — 2013
Associate of Science, Health Information Technology
Baker College 1991 — 1997
Bachelors of Science, Business Administration
Baker College
Associate of Science, Marketing
Sodexo August 2012 - Present
Main Tech April 2008 - August 2012
Roto Rooter April 2006 - April 2008
Boling Concrete March 2002 - March 2008
U.S. Navy Seabees September 1979 - May 2001
Skills
Facilities Management, Building Maintenance, Facilities Operations, Construction Management, Construction Safety, Workplace Safety, Planning and Estimating, Contractor Management, Customer Service, Operations Management, Team Building
Education
Southwestern Illinois College 2007 — 2011
Associate of Science (A.S.), Construction Management
Roto Rooter March 2013 - Present
NeuroSpinecare, Inc. October 2011 - July 2012
Auntie Anne's, Inc. May 2009 - October 2011
Skills
Notary Public, Data Entry, EMR, Microsoft Office, Dispatching, Appointment Scheduling, Job Scheduling, Customer Service, Daily Deposits, Paperwork
Education
University of Phoenix 2009 — 2014
Associate of Arts (AA), Business Administration and Management, General