Sandman Hotel Group
Industry: Hotel chain
DescriptionSandman Hotel Group is a Canadian hotel chain owned by Northland Properties. With the corporate headquarters based in Vancouver, British Columbia, Canada, the company currently has 47 properties across Canada under the brands Sandman Inns, Sandman Hotel & Suites, and Sandman Signature Hotels & Resorts. Brands: Sandman Inns; Sandman Hotel & Suites; Sandman Signature Hotels & Resorts Headquarters: Vancouver, Canada Founded: 1967 Number of locations: 45 (Canada); 2 (UK) (2018) Parent organization: Northland Properties Subsidiary: Ramada Plaza London Gatwick Hotel
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Sandman Hotel Group Employees
Sandman Hotel Group May 2014 - Present
Swiss Chalet May 2012 - May 2014
Knight & Day Restaurant March 2012 - August 2012
Skills
Restaurants, Hospitality, Hospitality Industry, Tourism, Food Preparation, Hotels, Training, Customer Service, Front Office, Guest Service Management, Food Safety, Concierge Services, Banquets, Resorts, Hospitality Management
Education
Canadian Tourism College 2013 — 2014
Hospitality Certificate
Olivarez College - Parañaque 2007 — 2011
Bachelor of Science (BS), Hotel and Restaurant Management, College undergrad
Marymount School BF homes, Parañaque 2001 — 2005
Secondary Education and Teaching
Sandman Signature Edmonton South August 2013 - Present
The Sutton Place Hotel Edmonton March 2012 - August 2013
Sandman Hotel Group January 2012 - March 2012
Sandman Hotel Group 2012 - 2012
Sutton Place Hotel January 2011 - December 2011
Sutton Place Hotel August 2006 - July 2011
Sheraton Suites Calgary Eau Claire 1998 - August 2006
Skills
Hotels, Front Office, Hotel Management, Hospitality Management, Hospitality Industry, Rooms Division, Revenue Analysis, Hospitality, Resorts, Banquets, Budgets, Concierge Services, Customer Satisfaction, Customer Service, Food, Forecasting, Fine Dining, Guest Service Management, Hotel Administration, Hotel Booking, Menu Development, Opening Hotels, Pre-opening, Property Management..., Opera, Catering, Restaurant Management, Restaurants, Tourism, Wine, Yield Management, Rooms Division..., Convention Services, Pre-opening experience
Education
The University of Calgary 2000 — 2002
BHRM, Hospitality
SAIT Polytechnic 1997 — 1999
Hotel & Resort Management, Hospitality
Civeo Corporation May 2007 - Present
PTI Group October 2006 - May 2007
Sandman Hotel Group 2003 - 2006
Holiday Inn Express, Downtown Edmonton 2001 - 2004
Westmont Hospitality Group 1994 - 2001
Skills
Hospitality Management, Hospitality, Cost Control, Hotels, Supervisory Skills, Catering, Food & Beverage, Process Scheduler, Budgets, Menu Development, Banquets, Purchasing, Resorts, Hotel Management, Operations Management, Contract Negotiation, Fine Dining, Contract Management, Team Building, Restaurants, Inventory Management, Food Service, Food, Food Safety, Customer Satisfaction, Construction Safety, Forecasting, Employee Relations, Restaurant Management, Culinary Skills, Pre-opening, Front Office, Hiring, Cooking, Revenue Analysis, Yield Management, Micros, Procurement, Management, Facilities Management, Income Statement, Hospitality Industry, Sanitation, P&L, Training, Safety Management..., Accident Investigation, Leadership, HACCP, Budgeting
Education
Northern Alberta Institute of Technology 2014 — 2015
Project Leadership
Kelsey Institute of Applied Arts and Sciences SIAST 1984 — 1986
2 year, Hotel & Restaurant Management
Endicia May 2015 - Present
FedEx March 2010 - January 2015
FedEx Services May 2005 - March 2010
Pitney Bowes 2002 - 2004
Sandman Hotel Group 2000 - 2002
Infocus.commerce solutions January 1999 - June 2000
Skills
Coaching, New Business Development, Leadership, Training, Recruiting, Account Management, B2B, Cold Calling, Customer Retention, Direct Sales, Marketing, Sales Operations, Selling, Strategic Planning, Team Building, Logistics, Sales, Sales Management, Sales Process, Salesforce.com, Sales Presentations, Key Account Management, Solution Selling, Pricing, Forecasting, Lead Generation, CRM, Contract Negotiation, Business Development, Management, Team Leadership, International Sales, Cross-functional Team..., Strategy, Strategic Partnerships, LTL, Negotiation, SaaS, Freight, Relationship Building, Transportation, Supply Chain
Education
Northern Arizona University
BSBA, Business/Marketing
Aon Hewitt Canada August 2014 - Present
Tender Touch Moving and Storage February 2014 - Present
Protech Chemical Ltd January 2014 - March 2014
UX Specialized Logistics June 2013 - December 2013
LORD ELGIN HOTEL May 2011 - October 2013
Opinion Search October 2010 - January 2011
Sandman Hotel Group June 2007 - September 2009
Skills
Mechanical Engineering, Matlab, Microsoft Office, JavaScript, SolidWorks, AutoCAD Mechanical, MicroStation, Lotus Notes, Revit
Education
University of Ottawa 2009 — 2013
Bachelor of Engineering (B.E.), Mechanical Engineering and Entrepreneurship
Choice Hotels Canada March 2013 - Present
Revenue Generation LLC April 2012 - March 2013
Maple Ridge Chrysler / Maple Ridge VW/ FIAT of Maple Ridge/ Abbotsford VW/ Chilliwack VW 2010 - 2012
Sonesta Resorts St. Maarten December 2007 - October 2010
Sandman Hotel Group October 2004 - October 2007
Destinations West Marketing June 2001 - September 2004
Starwood Hotels & Resorts Worldwide, Inc. 1997 - 2001
Westin Hotel Edmonton 1994 - 1997
Skills
Revenue Management, Yield Management, Hotels, Inventory Management, Guest Service, HR Policies, Customer Service, Online Marketing, Marketing Strategy, Social Media, Forecasting, Tourism, Contract Negotiation, Promotions, Hotel Management, Rooms Division, Front Office, Budgeting, Pre-opening, Resorts, Customer Relations, Strategic Planning, Negotiation, Hotel Reservations, Hiring, Fidelio, Social Media Marketing, Competitive Analysis, Hospitality Management, Hospitality Industry, Hospitality, Property Management..., Revenue Forecasting, Guest Service Management, Team Building, Online Travel, Pricing Strategy, Training, Revenue Analysis, Budgets, Reservation, Hotel Booking, Management, Marketing, Time Management, Micros
Education
Red Deer College 1993 — 1994
Diploma, Hospitality and Tourism Management
WJS Canada June 2015 - Present
Professional Organizing November 2012 - Present
Insurance Corporation of British Columbia August 2013 - June 2015
Everything Organized February 2011 - October 2012
Sandman Hotel Group September 2005 - September 2010
Sandman Hotel Group May 2004 - September 2005
Residence Inn by Marriott Vancouver Downtown May 2002 - April 2004
Sheraton Vancouver Guildford Hotel April 2001 - April 2002
Sheraton Suites Le Soleil March 1999 - April 2001
Holiday House October 1997 - February 1999
Skills
Professional Organizing, Senior Relocation, Downsizing, Chronic Disorganization, Hoarding, Estate Sales, Marketing, Team Leadership, Project Management, Senior Home Safety..., Customer Satisfaction, Customer Service, Seminars, Estate Liquidation, Coaching, Time Management, Office Organizing, Move Management, Hoardings, WHMIS, Sales, Team training, Teamwork, Independent Thinking, Right sizing, Clutter Control, Proposal Writing, Contract Negotiation, Event Planning, Negotiation, Promotional, Yield Management, Hospitality, Trade Shows, Event Management, Online Marketing, Team Building
Education
British Columbia Institute of Technology / BCIT 1995 — 1997
Tourism and Travel Services Marketing Operations
Centennial High School 1993 — 1995
Desjardins Financial Security Life Assurance Company October 2014 - Present
National Bank of Canada November 2010 - October 2013
Sandman Hotel Group May 2010 - November 2010
G&F Financial Group May 2008 - March 2010
BMO Financial Group May 2007 - May 2008
BMO Financial Group February 2006 - May 2007
Tommy Hilfiger Canada August 2002 - February 2006
Skills
Banking, Credit, Loans, Risk Management, Mortgage Lending, Sales, Investments, Financial Services, Leadership, Client Relations Skills, Strategy, Cross Selling, Training, Management, Retail Banking, Commercial Banking, Credit Risk, Credit Analysis, Customer Acquisition, Credit Management, Employee Training, Life Insurance, Term Life Insurance, Critical Illness, Long Term Care Insurance, Fixed Annuities, Variable Annuities
Education
Langara College
Business/Commerce, General
Sandman Hotel Group May 2014 - Present
The Sutton Place Hotels January 2014 - Present
Sandman Hotel Group April 2012 - Present
The Walt Disney Company July 2011 - December 2011
Skills
Hotel Management, Leadership, Hospitality Management, Hotels, People Skills, Hospitality, Hospitality Industry
Education
Douglas College 2010 — 2012
Hospitality Management
University of California, Riverside 2011 — 2011
Hospitality and Tourism Management
Best Buy Canada October 2014 - Present
Sandman Hotel Group July 2013 - October 2014
CrossFit Empower May 2013 - November 2013
Vega December 2011 - November 2012
Flora Manufacturing & Distribution Ltd. October 2009 - November 2011
Flora Manufacturing & Distributing November 2009 - October 2010
Intrawest 2001 - 2008
Robson Suites Properties May 1996 - January 1997
Skills
Marketing, Sales Management, Sales, Customer Service, Customer Satisfaction, Trade Shows, Microsoft Office, Coaching, Employee Training, Team Building, Nutrition, Training, Management, Direct Sales, CRM, Time Management, Retail, Merchandising, Event Planning, Hospitality, Key Account Management, Food, Fitness
Education
Alive Academy 2012 — 2014
BCIT
Sales and Marketing, part time
British Columbia Institute of Technology (BCIT)
Marketing Management
Polyvalente Beloeil
Keller Williams Black Diamond Realty February 2014 - Present
Sutton Centre Realty December 2009 - February 2014
Pan Pacific Whistler November 2008 - 2009
Sandman Hotel Group September 2006 - November 2008
Skills
Negotiating Best Price, Real Estate Consulting, Area Knowledge, First Time Home Buyers, First Time Home Sellers, condos, Single Family Homes, Negotiation, Customer Service, Investment Properties, Condos, Real Estate Development, Buyer Representation, Relocation, Sales, Waterfront, Selling, Investors, New Home Sales, REO, Contract Negotiation, Sellers, Referrals, Property, Seniors, Mortgage Lending, Real Property, Listings, Real Estate Marketing, Residential Homes, Investments, Real Estate, Townhomes, Buyers, Real Estate Transactions, Foreclosures
Education
The University of British Columbia / UBC
Destination British Columbia September 2014 - Present
Left Coast Insights - Tourism Development Consulting August 2012 - Present
Canadian Ski Instructors' Alliance January 2006 - Present
Hanson International Academy September 2013 - August 2014
Whistler Blackcomb November 2009 - April 2014
Grouse Mountain 2013 - 2014
Sandman Hotel Group July 2012 - November 2012
Royal Roads University September 2009 - May 2012
Whistler Sport Legacies June 2011 - September 2011
Moose Travel Network 2007 - 2011
Skills
Tourism, Problem Solving, Teaching, Teamwork, Analysis, Data Mining, Qualitative Research, Market Analysis, Market Research, Guest Service Management, Brand Developement, Community Development, Transport Modelling, Tourism Management, Environmental Planning, Ski, Visitor Experience, Coaching, Report Writing, Quantitative Research, ArcGIS, GIS systems, Microsoft Excel, Microsoft Office, PSPP, R, Sustainable Tourism, Training, Research, Event Management, Budgets, Brand Development, Hospitality, Revenue Forecasting, Business Analysis, Hotels, VBA, Leadership, Time Management, Customer Satisfaction, Sales, Recruiting, Project Planning, Business Planning, Program Management, Customer Service, Operations Management, Event Planning, Management, Team Management
Education
Vancouver Community College 2013 — 2015
Provincial Instructor Diploma Program
Royal Roads University 2009 — 2012
MA, Tourism Management, 4.03
Canadian Ski Instructors' Alliance 1996 — 2008
Level IV, Ski Instructor
University of Calgary 1999 — 2003
BSc, Geography - Transportation Science
Sandman Hotel Group November 2013 - Present
Clarion Hotel & Conference Centre, Calgary May 2013 - October 2013
Radisson Hotel Calgary Airport February 2011 - April 2013
The Waverley Hotel September 2006 - November 2010
The Riverside Inn June 2009 - August 2010
Liverpool South Marriott December 2004 - June 2006
Jurys Doyle Hotel Group April 2004 - December 2004
Jurys Doyle Hotel Group July 2003 - December 2004
The Gourdie Croft Beefeater & Travel Inn 1999 - 2003
The Orchards Hotel, Williamstown, Massachusetts May 2002 - October 2002
Skills
Hotels, Hotel Management
Education
Glasgow Caledonian University 2000 — 2003
BA, Hospitality Management
Sandman Hotel Group December 2014 - Present
Sandman Hotel Group June 2014 - Present
Sandman Hotel Group October 2013 - November 2014
Young Women in Business (YWiB) UBC April 2012 - December 2012
Young Women in Business (YWiB) UBC August 2012 - November 2012
ETAA Distribution Inc. June 2012 - August 2012
Diplomat Bakery & Pastry Ltd. August 2008 - December 2011
City of Richmond November 2011 - November 2011
International Business Conference 2011 September 2011 - November 2011
UBC Career Services September 2011 - September 2011
Skills
Event Planning, Teamwork, Customer Service, Budgets, Accounting, Microsoft Excel, Analysis, Leadership, Bookkeeping, Time Management, Microsoft Office, Data Analysis, QuickBooks, PowerPoint, Report Writing, Excel, Word, Teaching, Access, Research, Public Speaking, Property Management...
Education
The University of British Columbia 2010 — 2013
Bachelor of Commerce, Accounting
Ecole supérieure de Commerce de Bordeaux-Ecole de Management 2013 — 2013
Master in Management
J.N. Burnett Secondary School 2005 — 2009
NAV CANADA October 1997 - Present
Calgary Stampede 1985 - 2010
Best Western Hospitality Inn 1993 - 1995
Sandman Hotel Group 1992 - 1993
Skyline Hotels & Resorts 1988 - 1992
Skills
Team Leadership, Project Planning, Leadership, Leadership Development, Public Speaking, Training, Team Building, Public Relations, Event Management, Strategic Planning, Customer Service, Management, Social Media, Coaching, Change Management, Project Management, Collective Bargaining
Education
Dr. E.P. Scarlett High School
Mount Royal College
Sandman Hotel Group June 2008 - Present
Skills
Hotels, Hospitality Industry, Front Office, Hotel Booking, Hospitality, Tourism, Rooms Division, Customer Satisfaction, Customer Service
Education
CDI College 2007 — 2008
Tourism Diploma, Tourism and Travel Services Management
Avecto June 2011 - Present
Sandman Hotel Group January 2010 - July 2011
Muskoka Woods Sports Resort June 2010 - September 2010
Neocom Ltd January 2005 - January 2010
Student Job Search February 2007 - November 2009
Neocom Ltd January 2000 - January 2005
Skills
Active Directory, Windows Server, Windows, Technical Analysis, Citrix, Enterprise Software, Virtualization, Security, SCCM, Networking, Enterprise Architecture, Data Center, SaaS, Technical Support, Infrastructure, Microsoft Exchange, Computer Security, Disaster Recovery, Microsoft Technologies, Information Technology, Troubleshooting, Hardware
Education
Massey University
Bachelor, Business Studies; Communications Management and Information Systems
Sandman Hotel Group December 2000 - Present
Westmont Hospitality Group February 1992 - June 1998
Skills
Hôtellerie
Education
1996 — 1999
BACHELOR/BACALORÉAT, ADMINISTRATION
DEC COLLEGE LASALLE 1992 — 1995
DEC, GESTION HOTELIRE
Sandman Hotel Group October 2011 - Present
The Sutton Place Hotels 2012 - 2015
The Sutton Place Hotels 2012 - 2015
Sandman Hotel Group October 2009 - October 2011
Sandman Hotel Group June 2007 - October 2009
Powder Resort Properties April 1997 - April 2001
Skills
Hospitality Management, Hotel Management, Hospitality, Tourism, Resorts, Front Office, Banquets, Catering, Hotel Booking, Sales Management, Event Planning, Sales, Customer Service, Account Management
Education
Langara College
Walt Disney World March 2014 - Present
Residence Inn by Marriott Vancouver Downtown July 2012 - February 2014
The Disney Store September 2011 - September 2012
Hyatt Regency Vancouver May 2011 - October 2011
Celebrity Cruises July 2009 - April 2011
Holiday Inn and Suites Vancouver Downtown February 2009 - July 2009
Walt Disney World February 2008 - February 2009
Holiday Inn and Suites Vancouver Downtown June 2007 - January 2008
Carnival Cruise Lines March 2006 - March 2007
Sandman Hotel Group September 2005 - February 2006
Skills
Film, Hotels, Time Management, Hospitality, Process Scheduler, Opera, Microsoft Office, Customer Satisfaction, Singing, Management, Customer Service, Front Office, Hospitality Industry, Theatre, Tourism, Social Media, Resorts, Catering, Sales Management, Entertainment, Team Building, Concierge Services, Event Planning, Rooms Division, Sales, Hotel Management, Event Management, Restaurants, Property Management..., Food & Beverage, Hospitality Management, Public Speaking, Guest Service Management, Cruises, Meeting Planning, Hotel Booking
Education
Capilano University 2001 — 2003
Diploma, Tourism Management Co op Program
Loews Hotel Vogue February 2014 - Present
Loews Hotel Vogue March 2013 - February 2014
Loews Hotels March 2011 - March 2013
Loews Hotels January 2010 - March 2011
Loews Hotels April 2009 - January 2010
Probanquet August 2007 - April 2009
Loews Hotels November 2006 - August 2007
Loews Hotels 2005 - November 2006
Loews Hotels January 2004 - 2005
Sandman Hotel Group 2002 - 2004
Skills
Hospitality, Forecasting, Food & Beverage, Sales Support, Hospitality Industry, Hotels, Hospitality Management, Tourism, Event Management, Hotel Management, Banquets, Resorts, Front Office, Revenue Analysis
Education
UQAM 2004 — 2005
Aucun
ITHQ 2001 — 2004
DEC, Gestion hotelliere
Secondaire André Laurendeau
Groupe Dynamite March 2013 - Present
La Senza October 2012 - December 2012
La Senza August 2008 - October 2012
Sandman Hotel Group June 2007 - November 2007
RBC January 2004 - March 2007
Big Brothers Big Sisters of Peel May 2003 - September 2003
Mazda of Brampton January 2001 - May 2003
Skills
Sourcing, Payroll, Invoicing, Coordination, Time Management, Organization, Change Management, Administrative..., Creativity, Partner Management, Customer Service, Human Resources, Process Improvement, Sales, Retail, Store Management, Expense Management, Expense Reports, Meeting Planning, Conference Coordination, Calendar Planning, Microsoft Office, Project Management, Office Management, Office Administration, PowerPoint, Budgets, Loss Prevention, Hiring, Inventory Control
Education
Humber College
Business Administration and Management, General
Sandman Hotel 2010 - Present
Sandman Hotel Group 2010 - 2011
LVSI 2008 - 2010
LVSI NE DMF Representatice, CHA 2008 - 2009
Casino Windsor 1900 - 2000
Hilton Int'l Windsor; Casino Windsor 1984 - 1999
Skills
Hotels, Customer Service, Hospitality Management, Hospitality Industry, Hospitality, Food & Beverage, Tourism, Sales, Catering, Restaurants, Hotel Management, Revenue Analysis, Yield Management, Resorts, Food, Rooms Division
Education
St. Clair College 1979 — 1982
Communication Arts, 3 year Diploma, Tourism, Hospitality Management Diploma
University of Windsor 1979 — 1982
Harrow High
Ont Secondary School Honours Graduation, Liberal Arts and Sciences/Liberal Studies
National Leasing April 2013 - Present
University of Winnipeg June 2012 - April 2013
Sandman Hotel Group February 2009 - December 2011
Ag Growth International February 2011 - August 2011
Education
The University of Winnipeg
Bachelor of Arts (B.A.), Rhetoric, writing and communications
The University of Winnipeg 2011 — 2015
Bachelor of Business Administration (BBA), Marketing and Human Resources
Red River College 2006 — 2008
Business Adminstration Diploma, Administration
Sandman Hotel Group June 2015 - Present
Sandman Hotel Group November 2013 - Present
Clarion Hotel & Conference Centre July 2012 - November 2013
Best Western Hotels Village Park Inn Calgary ALBERTA July 2008 - July 2012
Skills
Hospitality Management, Hotel Management, Hospitality, Hospitality Industry, Hotels, Food & Beverage, Sales Management, Front Office, Customer Service, Event Planning, Banquets, Restaurants, Customer Satisfaction, Budgets, Team Building, Event Management, Catering, Convention Services, Meeting Planning, Sales, Tourism
Education
Clark College
Sandman Hotel Group May 2010 - Present
Hampton Inn May 2009 - May 2010
Manning Park Resort September 2003 - January 2007
Skills
Rooms Division, Property Management..., Front Office, Guest Service Management, Micros, Rooms Division..., Hotel Management, Hotel Booking, Yield Management, Hospitality Management, Hospitality Industry, Hotels, Food & Beverage, Pre-opening, Resorts, Hospitality, Restaurants, Tourism
Education
Kwantlen University College 2003 — 2003
Certificate, Hospitality
Walnut Grove Secondary 1993 — 1997
ARAMARK Refreshment Services July 2013 - Present
Sandman Hotel Group March 2010 - July 2012
Coast Hotels & Resorts May 2007 - March 2010
Best Western January 2004 - May 2007
Skills
Hotel Management, Hospitality Management, Hospitality Industry, Hotels, Resorts, Revenue Analysis, Rooms Division, Pre-opening, Yield Management, Hospitality, Event Planning, Front Office, Food & Beverage, Banquets, Micros, Tourism, Event Management, Trade Shows, Property Management..., Pre-opening experience, Menu Development, Restaurants, Guest Service Management, Hotel Booking, Restaurant Management, Opening Hotels, Catering, Fine Dining, Lodging, Rooms Division..., Banquet Operations
Education
University of Alberta
BDO Canada 2012 - Present
Sandman Hotel Group 2011 - 2012
Resto pub Chez Vincent 2004 - 2010
Skills
Marketing Strategy, Microsoft Excel, Event Management, Social Media Marketing, Event Planning, Marketing, Marketing Communications, Customer Service, Teamwork, Microsoft Office, Business Development, Public Relations, Advertising, Business Planning, Social Media, Stratégie marketing, Service client, Marketing social, Gestion d'évènement, Communication marketing, Planification...
Education
Université du Québec à Montréal / UQAM 2007 — 2010
Bachelor's degree, Business Administration and Management, General
collège Édourd-Montpetit 2004 — 2007
Technique, Marketing
Fédération interprofessionnelle de la santé du Québec – FIQ September 2014 - Present
Hôtel Ruby Foo's March 2014 - September 2014
Hôtel Ruby Foo's October 2012 - March 2014
Hôtel Ruby Foo's November 2011 - October 2012
Sandman Hotel Group May 2006 - November 2011
Tourisme Monrérégie March 2008 - June 2011
Hyatt Regency Montréal May 2007 - September 2007
Hôtel Castel et Spa confort May 2004 - April 2007
South Country Inn October 2003 - December 2003
Club Animation Tours March 2003 - August 2003
Skills
Tourism, Hotels, Hospitality, Event Management, Front Office, Customer Service, Tourisme, Hôtellerie, Hôtel, Gestion d'évènement, Stratégie marketing, Communication marketing, Réseaux sociaux, Service client, Planification..., Marketing, Relations publiques, Vente, Banquets, Secteur hôtellerie
Education
2005 — 2009
Bacc, Études hispaniques
Universidad de Leon 2007 — 2008
Baccalauréat, Études hispaniques
Cégep de Granby Haute-Yamaska 2000 — 2003
Technique, Tourisme
Marriott Vancouver Airport Hotel June 2014 - Present
Marriott Vancouver Airport Hotel January 2014 - June 2014
Marriott Vancouver Airport Hotel January 2013 - January 2014
Pinnacle Hotel at the Pier October 2011 - December 2012
Pinnacle Hotel at the Pier August 2010 - September 2011
Sandman Hotel Group June 2010 - September 2010
Pinnacle Hotel June 2009 - June 2010
Boathouse Restaurants October 2008 - April 2009
DMH Services October 2007 - October 2008
The Vancouver Club November 2007 - March 2008
Skills
Hotels, Banquets, Food & Beverage, Hospitality Industry, Customer Service, Restaurants, Hotel Management, Front Office, Tourism, Rooms Division, Fine Dining, Yield Management, Opera, Property Management..., Pre-opening
Education
Vancouver Community College 2011 — 2013
Bachelor's of Hospitality Management, Hospitality Management
Douglas College 2007 — 2009
Hotel & Restaurant Management Diploma, Hospitality Management
Legislative Assembly of British Columbia November 2013 - Present
Beetles Dancewear September 2011 - Present
UFCW August 2012 - September 2013
Sandman Hotel Group March 2012 - August 2012
New Petcetera Retail Ltd November 2011 - February 2012
Homelife Gold Pacific Realty October 2008 - July 2011
Off The Wall Clothing June 2006 - December 2007
Tazza Tea & Cafe April 2005 - October 2006
Skills
Time Management, Administration, Microsoft Office, Payroll, Human Resources, Reception, Telephone Skills, General Office Duties, Administrative Support, Customer Service, Employee Benefits, Personnel Management, Labor Relations, Community Outreach, Member Relations, Employment Legislation, Cultural Diversity, Employee Relations, Problem Solving, Worker's Compensation, Benefits Administration, Grievances, Cross-functional Team..., Inventory Management, Data Entry, Payroll Processing, Scheduling, Avanti, Payroll Guardian, Cantonese, Mandarin, Switchboard, Training, Accounts Payable, Supervisory Skills, Collective Bargaining, Organizational..., Administrative...
Education
British Columbia Institute of Technology 2014 — 2015
Public Relations
British Columbia Institute of Technology 2013 — 2015
Non Profit Management, Non-Profit/Public/Organizational Management
York University 2007 — 2011
BHRM, Human Resource Management (Honours)
J N Burnett Secondary 2002 — 2007
Push Operations January 2015 - March 2015
Push Operations March 2014 - January 2015
Sandman Hotel Group August 2010 - December 2014
Young Women in Business (YWiB) March 2013 - May 2014
UBC Go Global August 2013 - January 2014
Young Women in Business (YWiB) April 2011 - January 2013
Push Accounting May 2012 - August 2012
Pizza Hut February 2007 - August 2009
Skills
Social Media, Blogging, Leadership, Event Planning, Teamwork, Social Media Marketing, Time Management, Microsoft Office, Awesomeness, Customer Service, Public Speaking, Event Management, WordPress, Twitter, Marketing, Microsoft Excel
Education
The University of British Columbia 2009 — 2014
Bachelor of Arts, Psychology
The University of Manchester 2013 — 2013
UBC Go Global, Exchange Program
Sandman Hotel Group October 2014 - Present
Allegra Marketing Print Web, Vancouver FALSE CREEK August 2012 - October 2014
Moving Sound Technologies Inc. January 2011 - August 2012
Film and Televison May 2001 - September 2004
Enterprise Rent-A-Car April 1999 - April 2001
Skills
Sales, Cold Calling, Account Management, B2B, Outside Sales, Lead Generation, Direct Marketing, Accounts Receivable, Building Relationships, Multi-channel Marketing, Digital Printing, Strategy, Management, New Business Development, Customer Service, Event Planning, Social Networking, Hospitality, Hospitality Industry, Hotels
Education
East End Actors Studio 2009 — 2010
Acting
Lyric School of Acting 2001 — 2005
Acting
Laurentian University/Université Laurentienne 1993 — 1997
BA, Geography
Sandman Hotel Group July 2013 - Present
Sandman Hotel Group February 2011 - Present
Bank of Montreal October 2008 - Present
Skills
Marketing, Social Media, Customer Service, Teamwork, Event Planning, Retail, Public Speaking, Management, Team Leadership, Leadership, Market Research, Event Management, Customer Satisfaction, Time Management
Education
Masaryk University Brno 2011 — 2011
Business
University of Victoria - Peter B. Gustavson School of Business 2009 — 2011
Bachelor, Commerce; Management
Vancouver Community College 2006 — 2009
Hospitality Management Diploma
Gucci August 2015 - Present
Gucci March 2013 - July 2015
Holt Renfrew April 2012 - March 2013
Zara March 2011 - April 2012
Aldo Group 2009 - 2011
Sandman Hotel Group November 2007 - September 2009
HSBC 2006 - 2007
Aldo Group 2001 - 2006
Skills
Customer Service, Time Management, Sales Management, Sales, Retail, Visual Merchandising, Inventory Management, Loss Prevention, Merchandising, Coaching, Team Building, Human Resources, Team Leadership, Budget, Marketing, Microsoft Office, Forecasting, Fashion, Store Management, Apparel, Merchandise Planning, Customer Satisfaction, Budgets, New Store Openings, Profit, Recruiting, Income Statement, Store Operations, Sales Operations, Trend, Training, Leadership, Driving Results, Management, Customer Retention, District Management, Employee Relations, Employee Training, Hiring, Operations Management, P&L Management, POS, Performance Management, Retail Sales, Sourcing, Teamwork, Trend Analysis, Window Displays, Inventory Control, Multi-unit
Education
University of Victoria 1999 — 2002
Bachelor, business administration
University of Victoria
Master certificate in project management
Camosun College
Diploma, Marketing
University of Victoria
Psychology
Canada Toner April 2015 - Present
Sandman Hotel Group October 2014 - July 2015
Comfort Inn Dorval / YUL Airport August 2014 - September 2014
Travelodge Hotels Limited ( formerly Park Inn and Suites) June 2011 - August 2014
Residence Inn by Marriott Montreal - Westmount February 2012 - August 2012
Park Inn Hotel - formerly the Radisson Hotel DFW South June 2011 - July 2012
Soleils D'Egypte Travel 2003 - 2009
Egyptian Express Travel 2001 - 2003
Skills
Event Management, Teamwork, Customer Service, Microsoft Office, Team Leadership, English, Research, Microsoft Excel, Team Building, Marketing Strategy, Sales Management, Hospitality Industry, Public Relations, Event Planning, Customer Satisfaction, Leadership, Hospitality, Sales, Negotiation, Hospitality Management, Tourism, Hotels, Food & Beverage, Hotel Management, Budgets, Rooms Division, Pre-opening, Hotel Booking, Management, Revenue Analysis, Resorts, Banquets, Time Management, Front Office, Travel Management, Training, Corporate Events, Yield Management, Restaurants, MICROS, Hiring, Catering, Property Management..., Leisure, Strategic Planning, Account Management, Human Resources, Meeting Planning, Food, Guest Service Management
Education
Université du Québec à Montréal 2013 — 2018
Master of Business Administration (M.B.A.), Business Administration and Management, General
Sinai Hi institute for Hotel and Tourism studies 2006 — 2008
Higher studies - études superieures(Post Baccalluriat), Tourism and Hotelerie
Ain Shams University 1991 — 1996
Bachelor's degree, French Language and Literature
College de La Salle - Les Freres - Daher 1979 — 1991
High School, Mathematics
Sandman Hotel Group November 2013 - Present
J & A Cleaning Solutions Ltd. March 2012 - June 2013
Hampton Inn and Suites Toronto Airport May 2011 - March 2012
Westin Prince July 2008 - May 2011
Four Poins Toronto Airport West December 2006 - September 2007
Royal Equator Inc. 1992 - 2006
Skills
Hotel Management, Hospitality Industry, Hospitality Management, Revenue Analysis, Hotels, Front Office, Hospitality, Resorts, Food & Beverage, Banquets, Tourism, Catering, Fleet Services
Education
Humber College 1994 — 1996
Diploma, Hotel and Restaurant Management
Humber College 1993 — 1995
Diploma, Hotel and Restaurant Management
Pan Pacific Vancouver July 2015 - Present
Pan Pacific Vancouver July 2012 - Present
Four Points by Sheraton Vancouver Airport October 2010 - July 2012
Sandman Hotel Group May 2010 - September 2010
Shangri-La Hotels and Resorts March 2010 - May 2010
Holiday Inn Calgary Airport May 2009 - March 2010
The Westin Calgary June 2007 - March 2009
Skills
Hotels, Front Office, Hotel Management, Customer Satisfaction, Property Management..., Microsoft Office, Hospitality, Management, Hospitality Management, Rooms Division, Hospitality Industry, Training, Yield Management, Revenue Analysis
Education
Vancouver Community College 2005 — 2007
Hospitality, Hospitality Management
Simon Fraser University 2001 — 2005
Bachelor of Arts (B.A.), Economic
Sandman Hotel Group November 2012 - Present
Education
Philippine Normal University 2001 — 2005
Bachelor of Applied Science (B.A.Sc.), Psychology
Trican Well Service Ltd. 2012 - 2015
Serena Fashions 2011 - October 2012
Prime Carpet Solutions 2010 - 2011
International Hotel 2008 - 2009
Sandman Hotel Group 2006 - 2008
Skills
Management, Budgets, Leadership, Customer Service, Operations Management, Coaching, Microsoft Office, Recruiting, Training, Marketing, Team Building, Project Management, Human Resources, Supervisory Skills, Event Planning, Microsoft Excel, Sales
Education
Mount Royal University 2013 — 2015
Certificate in Technical Writing
Mount Saint Vincent University 2002 — 2006
Diploma in Business Administration
Mount Saint Vincent University 2002 — 2006
Bachelor’s Degree, Tourism and Hospitality Management
HCFM July 2013 - Present
Sandman Hotel Group September 2010 - June 2013
Cambridge Institute of Science & Technology (CIST) December 2007 - December 2010
Accor Hotels September 2007 - September 2010
Sheraton Hotel - Richmond Hill November 2006 - August 2007
MICROS FEDELIO, PMS January 2004 - October 2006
Marriott Hotel November 2002 - December 2003
Marriott Courtyard Toronto September 2001 - April 2002
Future Shop August 1997 - September 2001
Skills
Rooms Division, Hotels, Front Office, Hospitality Industry, Hotel Management, Training, Management, Tourism, Sales, Resorts, Hospitality, Food & Beverage, Yield Management, Human Resources, Customer Service, Employee Relations, Customer Satisfaction, Property Management..., Hospitality Management, Banquets, Pre-opening, Revenue Analysis, Catering, Hotel Booking, Restaurants
Education
George Brown College 1999 — 2002
Hotel Management, Hotel & Tourisim Management
Sobeys July 2015 - Present
Sobeys July 2013 - July 2015
Safeway Canada January 2011 - June 2013
Safeway Canada March 2010 - December 2010
Safeway Canada May 2008 - December 2010
Loblaw Companies Limited January 2008 - April 2008
Sandman Hotel Group May 2007 - October 2007
Imperial London Hotels March 2006 - April 2007
Delta Hotels May 2002 - December 2005
Skills
Customer Service, Excel, PowerPoint, Word, Customer Relations, Microsoft Office, Teamwork, Onboarding, Payroll, Outlook, Windows, Writing, Interviewing, English, French, Spanish, Employee Relations, Recruiting, Microsoft Excel, Interviews, Diversity & Inclusion, Administrative..., Human Resources, Training, Microsoft Word
Education
The University of Calgary 2008 — 2011
Bachelor of Arts, Social and Cultural Anthropology
Selkirk College 2001 — 2003
Diploma, Hotel and Resort Management
J.Lloyd Crowe Secondary 1995 — 2000
High School, Hospitality and Tourism, Honour Roll Student
Sandman Hotel Group June 2011 - Present
Compass Group February 2014 - August 2014
Canadian Tire June 2007 - May 2011
Skills
Front Office, Telephone Skills, Teamwork, Hotels, Restaurants, Customer Service, Reservation, Tourism, Cashiering, Microsoft Office, Data Entry, Guest Booking, Payments, Inventory Management, Concierge Services, Switchboard, Vacancies, Check-in, Bilingual-Chinese, Serving It Right, Communication Skills, Interpersonal Skill, Multi Tasking, Communication, Time Management, Hospitality Industry, Hospitality Management, Customer Satisfaction, Hospitality, Hotel Management
Education
Kwantlen Polytechnic University 2012 — 2016
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Vancouver Community College 2010 — 2011
Hospitality Management Diploma
Historic Street Car Inn (formerly Avenue Garden Hotel) December 2012 - April 2015
Wyndham Garden Baronne Plaza January 2012 - September 2012
New Orleans Fine Hotels October 2008 - January 2012
Sandman Hotel Group 2005 - 2008
Travelodge Hotel and Convention Center 2001 - 2004
Skills
Hospitality Industry, Opera, Guest Satisfaction, Hotels, Front Office, Customer Service, Social Media, Customer Relations, Microsoft Office, Administration, Account Management, Problem Solving, English, Hotel Reservations, Sales Management, Hotel Booking, Hospitality Consulting, Virtual Administration, Typing, Multi-line Phone, Administrative..., Travel Arrangements, General Correspondence, Telephone Reception, Accurate Data Entry, Online Data Entry, Travel Management, Travel Planning, Boutique Hotels, Guest Service Management, Rooms Division..., File Management, Office Skills, Keyboard Skills, Transcription, Desktop Publishing, Graphic Design, Reservation, Visual One, Rooming Lists, Lodging, SalesPro, SMERF, Transient, Revenue Management..., Sales Assistant, Proposal Response, Hospitality, Hospitality Management, Microsoft Word
Education
Lethbridge College 2002 — 2004
Administrative Assistant, Office Administration
The University of Lethbridge 2000 — 2001
Biology, General
Sturgeon Foundation February 2015 - Present
Mouallem Group of Companies March 2013 - February 2015
Holiday Inn Express and Suites Edmonton International Airport March 2012 - March 2013
Westmont Hospitality Groups October 2008 - March 2012
Sandman Hotel Group October 2006 - June 2007
Sandman Hotel Group April 2006 - June 2006
Westmont Hospitality Group February 2005 - April 2006
Best Western Downtown Vancouver 1997 - 2001
Skills
Experienced Manager, Clear Communicator, Driven, Hospitality Industry, Hotels, Hotel Management, Hospitality, Hospitality Management, Tourism, Customer Service, Budgets, Sales Management, Yield Management, Event Management, Front Office, Forecasting, Team Building, Resorts, Pre-opening, Rooms Division, Coaching, Team Leadership, Leadership, Direct Sales, Sales
Education
CDI School of Business 2002 — 2003
Diploma of Programmer/Analyst, Computer Programming
American Hotel and Motel Assocaition 1991 — 1993
Hotel Management Diploma, Various Specializations, Various
Kwantlen University College 1987 — 1989
Business Management Technology, Business and Economics
MacMillan & Richler Hospitality Services Inc. September 2003 - Present
Sandman Hotel Group July 2013 - June 2014
Hospitality Marketing Concepts / VOILA Hotel Rewards August 2012 - February 2013
Hospitality Marketing Concepts March 2009 - March 2012
Hospitality Marketing Concepts May 2000 - August 2003
Sheraton Suites Le Soleil May 1998 - April 2000
Sutton Place Hotel October 1990 - April 1998
Harvest Tours March 1986 - September 1990
Skills
Hotels, Revenue Analysis, Hotel Management, Hospitality Industry, Food & Beverage, Loyalty Programs, Brand Loyalty, Loyalty Marketing, Marketing Strategy, New Business Development, Strategic Planning, Strategic Partnerships, Team Building, Negotiation, Opening Hotels, Pre-opening experience, Multi-Unit Operations, E-commerce, Pre-opening, CRM, Management, Resorts, Hospitality Management, Yield Management, Tourism, Hospitality, Property Management...
Education
University of British Columbia 1977 — 1981
Sciences, Psychology
Inn at the Quay July 2013 - Present
Holiday Inn Express Hotel & Suites, Riverport Entertainment Complex January 2013 - July 2013
Holiday Inn Vancouver Airport-Richmond 2008 - January 2013
Executive Travel Network Association 2007 - 2010
CITAP 1999 - 2009
Sandman Hotel Group 2002 - 2007
Quality Inn Vancouver Airport 1990 - 1993
Skills
Hotels, Hospitality Industry, Hotel Management, Hospitality, Revenue Analysis, Tourism, Resorts, Hospitality Management, Event Management, Food & Beverage, Yield Management, Marketing Strategy, Awesomeness, Banquets, Customer Service, Front Office, Sales, Sales Management, Team Management, Leadership, Cruises, Leisure, Convention Services, Hotel Booking, Property Management..., Trade Shows
Education
Kwantlen University College 1978 — 1980
2 years completed, Political Science & History
Aquatech Leasing & Management Inc. July 2014 - Present
Sandman Hotel Group October 2005 - Present
Michel Deziel Com, consultant January 2000 - Present
Sandman Hotel Group November 2005 - October 2014
Skills
Joomla, Web Development, CMS, Web Design, Graphic Design, Website Development, Gestion clientèle, Client Liaison, Customer Service, Customer Satisfaction, Programmation web, Service client, Web design, Planification..., Développement site web
Education
Centre multiservice de Sainte-Thérèse 2000 — 2001
AEC Formation en multimédia, Multimedia
University Montréal, 1999 — 2000
Planificationfi nancière, Gestion finance associé a AIAPQ
DeVry Institute of Technology 1995 — 1996
Language Informatique, Programmation
Shangri-La Hotels and Resorts October 2013 - Present
Shangri-La Hotels and Resorts June 2012 - September 2012
Guoman Charing Cross Hotel September 2010 - February 2011
Guoman Charing Cross Hotel June 2010 - September 2010
Sandman Hotel Group September 2007 - January 2008
Education
Vancouver Premier College of Hotel Management 2006 — 2008
Hospitality Management Diploma
Royal Roads University
Bachelor of Arts (B.A.), International Hotel Management
Sandman Hotel Group September 2010 - Present
Lakeview Signature Inn Calgary Airport May 2009 - September 2010
Calgary Stampede 2005 - 2008
Education
St. Clair College 1980 — 1983
tourism, communication arts, hospitality management
St. Clair College 1979 — 1982
tourism, Hospitality Mgmnt, Communication arts
mogo electric March 2013 - Present
Sandman Hotel Group March 2010 - April 2013
Coast Hotels & Resorts 2008 - 2010
Delta Hotels October 2007 - June 2008
Skills
Customer Service, Front Office, Hospitality Management, Hotel Management, Hotels, Leadership, Recruiting, Hospitality Industry, Training, Rooms Division, Hospitality
Education
MacEwan University 2007 — 2009
Human resources management, Human Resources Management
RBC Global Asset Management (Phillips, Hager & North) March 2013 - Present
Temenos July 2011 - Present
Prospera Credit Union 2003 - 2011
Prospera 2003 - 2011
Westminster Savings Credit Union 1997 - 2003
Pro Soul Productions 1990 - 2000
CIBC 1995 - 1997
Sandman Hotel Group 1993 - 1995
Skills
Mutual Funds, Banking, Investments, Regular, Risk Management, Wealth Management, Financial Services, Loans, Employee Benefits, Retirement, Credit, Insurance, Relationship Management, Training, Securities, Portfolio Management, Analysis, Investment Advisory, Wealth, Mortgage Lending, Credit Risk, Retail Banking, Retirement Planning, Leadership, Finance, Strategic Financial..., Business Analysis, Tax
Education
Institute of Canadian Bankers 2004 — 2005
Branch Compliance, Trust Custody Services
Athabasca University
In Progress, Business Management
British Columbia Institute of Technology
Certificate, Hospitality & Tourism
Canadian Institute of Financial Planning
Certificate, Financial Planning
Canadian Securities Institute
Certificate, Branch Compliance Manager
Douglas College
Business Administration
H & R Block
Certificate, Income Tax Preparation
World Financial Group (WFG) 2010 - Present
Hines Industrial Site Services Group September 2014 - April 2015
Sodexo April 2014 - August 2014
Sodexo October 2013 - April 2014
Fairmont Hotels and Resorts April 2011 - October 2013
Sandman Hotel Group October 2010 - May 2011
Jacob December 2009 - August 2010
Fido February 2009 - April 2010
SFU Communication Frosh Organizing Committee 2009 April 2009 - October 2009
Jacob May 2006 - February 2009
Skills
Property Management, Service Recovery, Rooms Division, Front Office, Hospitality, Hotel Booking, Reservation, Hotels, Hotel Management, Tourism, Training, Hospitality Industry, Hospitality Management, Customer Service, Micros, Revenue Analysis, MICROS, Time Management, Event Management, Resorts
Education
Simon Fraser University 2005 — 2010
BA, Communication, Publishing
Sandman Hotel Group September 2010 - Present
Sandman Hotel Group September 2007 - August 2010
PKF Consulting November 2006 - September 2007
Delta Hotels May 2005 - January 2006
Fairmont Hotels and Resorts 2006 - 2006
Mayfair Properties 1997 - 2004
Education
The University of British Columbia
University of Victoria
Surface Pro Services August 2013 - Present
Bluegrass Ltd May 2001 - November 2011
RCGA Golf Centre June 1998 - November 2001
Sandman Hotel Group November 1996 - June 1998
Stinkys Sports Bar August 1988 - August 1995
The Lawn Rangers Landscaping 1980 - 1993
Skills
Program Management, Construction, Management, Facilities Management, PMP, Budgets, Occupational Health, Marketing
Education
Calgary Construction Safety Association 2002 — 2014
Associate's Degree, Safety Officer, NCSO
Selkirk College - Nelson, BC 1994 — 1996
Diploma, Golf Club Management and Operations
Mount Royal College 1988 — 1990
Diploma, Business Administration and Management, General
Beachbody May 2015 - Present
Home March 2011 - April 2015
Freelance Web & Computer Services 1998 - 2015
Sage 2010 - 2011
Clevest Solutions Inc 2010 - 2010
Sandman Hotel Group 2010 - 2010
Manila International Marketing 2007 - 2010
Top Producer Systems 2008 - 2009
TigerTel 1999 - 2008
Shoppers Drug Mart July 1995 - December 1999
Skills
Visual Studio, Visio, JavaScript, Dreamweaver, Access, Microsoft Excel, Troubleshooting, Databases, Java, Eclipse, Software Development, CSS, Microsoft Office, NetBeans, Web Design, Joomla, WordPress, Social Media, Google Analytics, Visual C#, ASP.NET, Microsoft Technologies, Microsoft Money, Photoshop, Excel, Virtual Assistance, Paint Shop Pro, HTML scripting, Software Testing, Software Quality..., Computer Proficiency, Administrative Office..., Office Administration, Bookkeeping, Technical Training, Training, CMS, Call Centers, Desktop Application...
Education
British Columbia Institute of Technology 2007 — 2009
Bachelor of Technology (BTech) in Computer Systems, Computer Technology/Computer Systems Technology
CDI College 2007 — 2007
Honours Diploma, Computer Programming Analyst
Simon Fraser University 1997 — 1999
Accounting and Computer Science
Port Moody Senior Secondary 1995 — 1997
Port Moody Senior Secondary 1995 — 1997
Certificate, Accounting
Saint Paul College of Paranaque 1985 — 1995