Tigertel Company
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Tigertel Employees
Employee
Years
Job
Industry
Jodi Tapics Jodi Tapics's Tigertel Experience October 2013 - January 2014
Job Director of Client Services Canada at Stericycle Communication Solutions
Industry Consumer Services
Experience
Stericycle Communication Solutions January 2014 - Present
TigerTel October 2013 - January 2014
TigerTel February 2010 - September 2013
Shaw Communications December 2007 - February 2009
Shaw Communications March 2004 - December 2007
Shaw Communications February 2001 - March 2004
Shaw Communications November 1998 - February 2001
Skills
Call Center, Recruiting, Human Resources, Performance Management, Employee Training, Workforce Management, Coaching, Call Centers, Customer Service, Customer Experience, Operations Management, Troubleshooting, Inbound Marketing, CRM, Salesforce.com, Software Documentation, Technical Support, Team Leadership, Hiring, Sales, IVR, Telecommunications, Management, Process Improvement, Leadership, Analysis, Training, Customer Retention, Customer Satisfaction, Contact Centers, Team Building, Outsourcing
Education
Northern Alberta Institute of Technology 2007 — 2007
Certificate in Leadership Development
University of Waterloo 1996 — 1997
Computer Sciences and Mathematics
Stericycle Communication Solutions January 2014 - Present
TigerTel October 2013 - January 2014
TigerTel February 2010 - September 2013
Shaw Communications December 2007 - February 2009
Shaw Communications March 2004 - December 2007
Shaw Communications February 2001 - March 2004
Shaw Communications November 1998 - February 2001
Skills
Call Center, Recruiting, Human Resources, Performance Management, Employee Training, Workforce Management, Coaching, Call Centers, Customer Service, Customer Experience, Operations Management, Troubleshooting, Inbound Marketing, CRM, Salesforce.com, Software Documentation, Technical Support, Team Leadership, Hiring, Sales, IVR, Telecommunications, Management, Process Improvement, Leadership, Analysis, Training, Customer Retention, Customer Satisfaction, Contact Centers, Team Building, Outsourcing
Education
Northern Alberta Institute of Technology 2007 — 2007
Certificate in Leadership Development
University of Waterloo 1996 — 1997
Computer Sciences and Mathematics
Maria Porco Maria Porco's Tigertel Experience June 2013 - April 2014
Job Independent Senior Consultant Customer Experience Management Programs/Project Management
Industry Information Technology and Services
Experience
Payfirma October 2014 - January 2015
TigerTel June 2013 - April 2014
Hostway Corporation September 2010 - March 2012
Hostway Corporation May 2009 - September 2010
Eleganzer Janitorial Services (Business Owner) 2005 - 2009
eBay Inc August 2004 - May 2005
Skills
Call Centers, Management, Cross-functional Team..., Customer Experience, Customer Satisfaction, Performance Management, Operations Management, Quality Assurance, Team Leadership, Program Management, Strategic Planning, Forecasting, Customer Retention, Trend Analysis, Entrepreneurship, Sales Process, Business Development, Client Excellence, Information Technology, Account Management, CRM, Training, Customer Service, Time Management
Education
British Columbia Institute of Technology
Diploma in Marketing - Professional Sales, Business, Management, Marketing, and Related Support Services
British Columbia Institute of Technology
Human Resources Management and Services (Part-Time Courses)
Payfirma October 2014 - January 2015
TigerTel June 2013 - April 2014
Hostway Corporation September 2010 - March 2012
Hostway Corporation May 2009 - September 2010
Eleganzer Janitorial Services (Business Owner) 2005 - 2009
eBay Inc August 2004 - May 2005
Skills
Call Centers, Management, Cross-functional Team..., Customer Experience, Customer Satisfaction, Performance Management, Operations Management, Quality Assurance, Team Leadership, Program Management, Strategic Planning, Forecasting, Customer Retention, Trend Analysis, Entrepreneurship, Sales Process, Business Development, Client Excellence, Information Technology, Account Management, CRM, Training, Customer Service, Time Management
Education
British Columbia Institute of Technology
Diploma in Marketing - Professional Sales, Business, Management, Marketing, and Related Support Services
British Columbia Institute of Technology
Human Resources Management and Services (Part-Time Courses)
Boris Opacic Boris Opacic's Tigertel Experience January 2009 - September 2009
Job Merchant Integration Specialist at Saftonhouse Consulting Group
Industry Information Technology and Services
Experience
Saftonhouse Consulting Group February 2014 - Present
Canada Post / Postes Canada November 2013 - Present
TigerTel January 2009 - September 2009
Skills
WordPress, CSS, Web Design, Web Development, XHTML, jQuery, PHP, CMS, Graphic Design, Illustrator, New Media, Business Strategy, User Experience, User Interface Design, Web Marketing, Information Architecture, Project Planning
Education
British Columbia Institute of Technology 2009 — 2010
Senior Management Certificate, New Media & Web Design
Saftonhouse Consulting Group February 2014 - Present
Canada Post / Postes Canada November 2013 - Present
TigerTel January 2009 - September 2009
Skills
WordPress, CSS, Web Design, Web Development, XHTML, jQuery, PHP, CMS, Graphic Design, Illustrator, New Media, Business Strategy, User Experience, User Interface Design, Web Marketing, Information Architecture, Project Planning
Education
British Columbia Institute of Technology 2009 — 2010
Senior Management Certificate, New Media & Web Design
Daren Duong Daren Duong's Tigertel Experience January 2007 - August 2007
Job Financial Services Representative at CIBC
Industry Accounting
Experience
CIBC January 2014 - Present
Abercrombie and Fitch / Abercrombie Kids April 2008 - July 2009
TigerTel January 2007 - August 2007
Paramount Theatre January 2004 - June 2004
Skills
Customer Service, Accounting, Finance, Currency Exchange, Mutitask, Inbound Call Agent, Customer Support, Cashiering
Education
George Brown College 2009 — 2012
Advanced Diploma, Business Administration - Accounting
George Brown College 2009 — 2012
Diploma, Business Administration
CIBC January 2014 - Present
Abercrombie and Fitch / Abercrombie Kids April 2008 - July 2009
TigerTel January 2007 - August 2007
Paramount Theatre January 2004 - June 2004
Skills
Customer Service, Accounting, Finance, Currency Exchange, Mutitask, Inbound Call Agent, Customer Support, Cashiering
Education
George Brown College 2009 — 2012
Advanced Diploma, Business Administration - Accounting
George Brown College 2009 — 2012
Diploma, Business Administration
Nathaniel Rand Nathaniel Rand's Tigertel Experience November 2012 - February 2014
Job Systems Infastructure Engineer at Stericycle Communications Solutions
Industry Information Technology and Services
Experience
Stericycle Communication Solutions February 2014 - January 2015
TigerTel November 2012 - February 2014
Research In Motion March 2012 - August 2012
Research In Motion November 2010 - March 2012
Royal Canadian Mounted Police June 2010 - October 2010
Nova Scotia Power May 2009 - September 2009
Skills
Technical Support, Active Directory, Blackberry Enterprise..., Blackberry, Troubleshooting, Help Desk Support, Networking, Hardware, Microsoft Office, Windows Server, Microsoft Exchange, Software Installation, Network Administration, Routers, Software Documentation, DNS, OS X, DHCP, Computer Hardware, Cisco Technologies, Microsoft Certified..., Mac OS X, iOS, Windows, Social Media, Virtualization, VoIP, VMware, WSUS, PCI DSS, Telecommunications..., Asset Management, Android, Google Apps, Veeam
Education
Nova Scotia Community College 2008 — 2010
Diploma in Information Technology, Systems Management & Networking
Stericycle Communication Solutions February 2014 - January 2015
TigerTel November 2012 - February 2014
Research In Motion March 2012 - August 2012
Research In Motion November 2010 - March 2012
Royal Canadian Mounted Police June 2010 - October 2010
Nova Scotia Power May 2009 - September 2009
Skills
Technical Support, Active Directory, Blackberry Enterprise..., Blackberry, Troubleshooting, Help Desk Support, Networking, Hardware, Microsoft Office, Windows Server, Microsoft Exchange, Software Installation, Network Administration, Routers, Software Documentation, DNS, OS X, DHCP, Computer Hardware, Cisco Technologies, Microsoft Certified..., Mac OS X, iOS, Windows, Social Media, Virtualization, VoIP, VMware, WSUS, PCI DSS, Telecommunications..., Asset Management, Android, Google Apps, Veeam
Education
Nova Scotia Community College 2008 — 2010
Diploma in Information Technology, Systems Management & Networking
Shaylese Lyttleton's Tigertel Experience August 2012 - January 2013
Job at
Industry Wine and Spirits
Experience
Wine Rack April 2013 - Present
Centennial College January 2011 - April 2013
TigerTel August 2012 - January 2013
Prestigeous Decor June 2011 - January 2012
Club Monaco May 2008 - February 2011
Jacob November 2007 - February 2009
Skills
Business Intelligence, Logic Analyzer, interpersonal, Marketing, Leadership, Management, Franchising, Visual Merchandising, Customer Service, Retail, Merchandising, Loss Prevention, Inventory Management, Sales, Store Management, Fashion, Microsoft Excel, Apparel, PowerPoint, Microsoft Office, Time Management, Trend Analysis, Microsoft Word
Education
Centennial College 2011 — 2013
Legal Office Administration
George Brown College 2007 — 2009
certification, Fashion Management and Business
Wine Rack April 2013 - Present
Centennial College January 2011 - April 2013
TigerTel August 2012 - January 2013
Prestigeous Decor June 2011 - January 2012
Club Monaco May 2008 - February 2011
Jacob November 2007 - February 2009
Skills
Business Intelligence, Logic Analyzer, interpersonal, Marketing, Leadership, Management, Franchising, Visual Merchandising, Customer Service, Retail, Merchandising, Loss Prevention, Inventory Management, Sales, Store Management, Fashion, Microsoft Excel, Apparel, PowerPoint, Microsoft Office, Time Management, Trend Analysis, Microsoft Word
Education
Centennial College 2011 — 2013
Legal Office Administration
George Brown College 2007 — 2009
certification, Fashion Management and Business
Michèle Lavoie Michèle Lavoie's Tigertel Experience 2013 - 2013
Job Spécialiste en assurance qualité et analyste en socioéconomie
Industry Public Policy
Experience
Ministère de l'Immigration, de la Diversité et de l'Inclusion September 2014 - Present
Confidentiel July 2015 - August 2015
Département de Science Politique - Université de Montréal May 2014 - July 2015
Université de Montréal January 2015 - April 2015
Département de Science Politique - Université de Montréal January 2014 - May 2014
Département de Science Politique - Université de Montréal September 2013 - April 2014
TigerTel 2013 - 2013
Fédération de l'Isère du Parti socialiste August 2012 - December 2012
Aide à domicile July 2012 - December 2012
AXA Assistance 2011 - 2012
Skills
International Public..., Strategic Communications, Political Science, Research, Public Affairs, Public Policy, Policy Analysis, Politics, Governance, Sciences politiques, Politique, Recherche
Education
Université de Montréal 2013 — 2015
Maîtrise en Science Politique - Affaires publiques et internationales, Évaluation des politiques publiques, affaires internationales
Université du Québec à Montréal 2009 — 2013
Baccalauréat en Communication, Politique et Société, Science politique, gouvernement, communication
Collège Jean-de-Brébeuf 2007 — 2009
Dec. Intégré en Sciences, Lettres et Arts, Sciences naturelles, Sciences humaines et Arts
Ministère de l'Immigration, de la Diversité et de l'Inclusion September 2014 - Present
Confidentiel July 2015 - August 2015
Département de Science Politique - Université de Montréal May 2014 - July 2015
Université de Montréal January 2015 - April 2015
Département de Science Politique - Université de Montréal January 2014 - May 2014
Département de Science Politique - Université de Montréal September 2013 - April 2014
TigerTel 2013 - 2013
Fédération de l'Isère du Parti socialiste August 2012 - December 2012
Aide à domicile July 2012 - December 2012
AXA Assistance 2011 - 2012
Skills
International Public..., Strategic Communications, Political Science, Research, Public Affairs, Public Policy, Policy Analysis, Politics, Governance, Sciences politiques, Politique, Recherche
Education
Université de Montréal 2013 — 2015
Maîtrise en Science Politique - Affaires publiques et internationales, Évaluation des politiques publiques, affaires internationales
Université du Québec à Montréal 2009 — 2013
Baccalauréat en Communication, Politique et Société, Science politique, gouvernement, communication
Collège Jean-de-Brébeuf 2007 — 2009
Dec. Intégré en Sciences, Lettres et Arts, Sciences naturelles, Sciences humaines et Arts
James Ray James Ray's Tigertel Experience November 2012 - June 2014
Job CI Tech at Monroe Telephone Answering Service
Industry Information Technology and Services
Experience
Monroe Telephone Answering Service September 2006 - Present
TigerTel November 2012 - June 2014
Sul Ross State University January 2005 - December 2005
Sul Ross State University August 2004 - January 2005
Skills
Call Center Scripting, Call Center Programming, Amtelco Software, Amtelco Hardware, Amtelco, Asterisk, Multi Tasking, Learn New Software..., Dependable Team Player, Program Management, Project Management, Project Planning, Experienced Trainer, Work Independently with..., Critical Thinking, Disaster Risk Reduction, International Project..., Remote Administration, Remote Infrastructure..., Network Administration, Windows, Troubleshooting, IVR, Crystal Reports, Microsoft SQL Server, Contact Centers, Business Analysis, Microsoft Technologies, Networking, Active Directory, Software Instalation, Workforce Management, Customer Service, Customer Experience, Customer Retention, Analysis, Technical Support, Telecommunications, Call Center Development, Call Centers, Consulting, IT Management, VoIP, Cloud Computing
Education
Lamar University 2006 — 2008
General Studies
Sul Ross State University 2004 — 2006
Computer Science
Panola College 2003 — 2004
High School
Jefferson Highschool 2001 — 2004
High School, Regular/General High School/Secondary Diploma Program
Monroe Telephone Answering Service September 2006 - Present
TigerTel November 2012 - June 2014
Sul Ross State University January 2005 - December 2005
Sul Ross State University August 2004 - January 2005
Skills
Call Center Scripting, Call Center Programming, Amtelco Software, Amtelco Hardware, Amtelco, Asterisk, Multi Tasking, Learn New Software..., Dependable Team Player, Program Management, Project Management, Project Planning, Experienced Trainer, Work Independently with..., Critical Thinking, Disaster Risk Reduction, International Project..., Remote Administration, Remote Infrastructure..., Network Administration, Windows, Troubleshooting, IVR, Crystal Reports, Microsoft SQL Server, Contact Centers, Business Analysis, Microsoft Technologies, Networking, Active Directory, Software Instalation, Workforce Management, Customer Service, Customer Experience, Customer Retention, Analysis, Technical Support, Telecommunications, Call Center Development, Call Centers, Consulting, IT Management, VoIP, Cloud Computing
Education
Lamar University 2006 — 2008
General Studies
Sul Ross State University 2004 — 2006
Computer Science
Panola College 2003 — 2004
High School
Jefferson Highschool 2001 — 2004
High School, Regular/General High School/Secondary Diploma Program
Jeremy Villarama Jeremy Villarama's Tigertel Experience January 2008 - July 2011
Job Specialist
Industry Broadcast Media
Experience
Apple Retail November 2011 - Present
Walmart November 2011 - January 2012
TigerTel January 2008 - July 2011
Skills
Customer Service, Microsoft Office, Customer Experience, Retail, Call Center, Computer Hardware, Social Media, Time Management, Computer Repair, Photoshop, Customer Satisfaction, Microsoft Excel, Technical Support, PowerPoint, Microsoft Word, Sales, Troubleshooting, Facebook, Training, Dreamweaver
Education
Columbia Academy 2010 — 2011
Diploma, Video and Film Production
British Columbia Institute of Technology / BCIT
Communications in Broadcasting - Television
Apple Retail November 2011 - Present
Walmart November 2011 - January 2012
TigerTel January 2008 - July 2011
Skills
Customer Service, Microsoft Office, Customer Experience, Retail, Call Center, Computer Hardware, Social Media, Time Management, Computer Repair, Photoshop, Customer Satisfaction, Microsoft Excel, Technical Support, PowerPoint, Microsoft Word, Sales, Troubleshooting, Facebook, Training, Dreamweaver
Education
Columbia Academy 2010 — 2011
Diploma, Video and Film Production
British Columbia Institute of Technology / BCIT
Communications in Broadcasting - Television
S. Ken Siu S. Ken Siu's Tigertel Experience June 2011 - April 2013
Job Customer Relation Consultant at Fido Solutions
Industry Telecommunications
Experience
Fido Solutions April 2013 - Present
TigerTel June 2011 - April 2013
GoBee November 2010 - June 2011
Skills
Social Media, Customer Service, Facebook, Microsoft Excel, Business Strategy, Telecommunications, Social Media Marketing, Leadership, PowerPoint, Workforce Management, Computer Hardware, Management, Microsoft Word, Contact Centers, Event Planning, Salesforce.com, Call Centers, Customer Experience, Inbound Marketing, Team Leadership, Call Center, Account Management, Operations Management, Training, Problem Solving, Excel, Word, Typing, Data Entry, CRM, ICM, Client Relationships...
Education
Simon Fraser University 2007 — 2015
Bachelor of Arts (B.A.), Psychology
Fido Solutions April 2013 - Present
TigerTel June 2011 - April 2013
GoBee November 2010 - June 2011
Skills
Social Media, Customer Service, Facebook, Microsoft Excel, Business Strategy, Telecommunications, Social Media Marketing, Leadership, PowerPoint, Workforce Management, Computer Hardware, Management, Microsoft Word, Contact Centers, Event Planning, Salesforce.com, Call Centers, Customer Experience, Inbound Marketing, Team Leadership, Call Center, Account Management, Operations Management, Training, Problem Solving, Excel, Word, Typing, Data Entry, CRM, ICM, Client Relationships...
Education
Simon Fraser University 2007 — 2015
Bachelor of Arts (B.A.), Psychology
Michael Werber Michael Werber's Tigertel Experience June 2006 - July 2010
Job Representative, Network Services at Luminet Solutions
Industry Telecommunications
Experience
Luminet Solutions Inc. June 2015 - Present
Allstream March 2014 - April 2015
ThinkTel Communications Ltd. August 2010 - October 2013
TigerTel June 2006 - July 2010
CONVERGIA (Telecom Division Of Future Electronics) April 2003 - February 2005
PRIMUS Telecommunications January 1997 - April 2003
Norigen Communications 2000 - 2001
CF Telecom October 1995 - May 1996
CAM-NET Communications February 1994 - October 1995
CALL-NET December 1991 - February 1994
Skills
SIP Certification, SIP Trunking, Unified Communications, Telecommunications, VoIP, Call Center, Solution Selling, Telephony, IVR, Managed Services, IP, Direct Sales, Wireless, Account Management, Contact Centers, Hosted Services, Sales Management, Business Development, MPLS, Pre-sales, SIP, Cold Calling, Cloud Computing, Sales, Networking, Selling, Product Management, Call Centers, Sales Operations, Mobile Devices, Channel, Professional Services, B2B, Team Leadership, Customer Experience, Data Center, Salesforce.com, Channel Partners, Strategic Partnerships, Sales Process, CRM, Training, Cisco Technologies, New Business Development, Ethernet, Lync
Education
Dale Carnegie Institute 2000 — 2001
Public speaking
Concordia University 1979 — 1981
Bachelor of Arts, English
Dawson College 1976 — 1978
DEC, English Lit
Luminet Solutions Inc. June 2015 - Present
Allstream March 2014 - April 2015
ThinkTel Communications Ltd. August 2010 - October 2013
TigerTel June 2006 - July 2010
CONVERGIA (Telecom Division Of Future Electronics) April 2003 - February 2005
PRIMUS Telecommunications January 1997 - April 2003
Norigen Communications 2000 - 2001
CF Telecom October 1995 - May 1996
CAM-NET Communications February 1994 - October 1995
CALL-NET December 1991 - February 1994
Skills
SIP Certification, SIP Trunking, Unified Communications, Telecommunications, VoIP, Call Center, Solution Selling, Telephony, IVR, Managed Services, IP, Direct Sales, Wireless, Account Management, Contact Centers, Hosted Services, Sales Management, Business Development, MPLS, Pre-sales, SIP, Cold Calling, Cloud Computing, Sales, Networking, Selling, Product Management, Call Centers, Sales Operations, Mobile Devices, Channel, Professional Services, B2B, Team Leadership, Customer Experience, Data Center, Salesforce.com, Channel Partners, Strategic Partnerships, Sales Process, CRM, Training, Cisco Technologies, New Business Development, Ethernet, Lync
Education
Dale Carnegie Institute 2000 — 2001
Public speaking
Concordia University 1979 — 1981
Bachelor of Arts, English
Dawson College 1976 — 1978
DEC, English Lit
Natalia Vartanova Natalia Vartanova's Tigertel Experience May 2012 - December 2013
Job Information Technology Professional
Industry Information Technology and Services
Experience
Stericycle Communication Solutions May 2012 - May 2015
TigerTel May 2012 - December 2013
Colliers-International 2009 - 2012
Colliers-International 2007 - 2009
Colliers-International 2006 - 2007
CGI 1999 - 2005
APG Solutions and Technologies 1998 - 1999
Skills
IT Management, Business Analysis, Microsoft SQL Server, ITIL, Software Project..., IT Strategy, SharePoint, CRM, Team Leadership, Disaster Recovery, Visio, Vendor Management, Telecommunications, Process Improvement, Databases, Software Implementation, Active Directory, IT Operations, Analysis, Troubleshooting, Microsoft Technologies, Data Migration, Information Technology, SQL, Windows Server, IT Service Management, Network Administration, Business Intelligence, Integration, Microsoft Exchange, Requirements Analysis, Outsourcing, Cloud Computing, Virtualization, Data Center, Project Portfolio..., Crystal Reports, Business Process..., Technical Support, VMware, Help Desk Support, SDLC, Enterprise Architecture, ERP, Solution Architecture, System Administration, Systems Analysis, Salesforce.com...
Education
Sheridan College 2005 — 2005
Certification, Project Management
Moscow State University of Economics, Statistics and Informatics (MESI) 1988 — 1993
Master Degree, Economics
Stericycle Communication Solutions May 2012 - May 2015
TigerTel May 2012 - December 2013
Colliers-International 2009 - 2012
Colliers-International 2007 - 2009
Colliers-International 2006 - 2007
CGI 1999 - 2005
APG Solutions and Technologies 1998 - 1999
Skills
IT Management, Business Analysis, Microsoft SQL Server, ITIL, Software Project..., IT Strategy, SharePoint, CRM, Team Leadership, Disaster Recovery, Visio, Vendor Management, Telecommunications, Process Improvement, Databases, Software Implementation, Active Directory, IT Operations, Analysis, Troubleshooting, Microsoft Technologies, Data Migration, Information Technology, SQL, Windows Server, IT Service Management, Network Administration, Business Intelligence, Integration, Microsoft Exchange, Requirements Analysis, Outsourcing, Cloud Computing, Virtualization, Data Center, Project Portfolio..., Crystal Reports, Business Process..., Technical Support, VMware, Help Desk Support, SDLC, Enterprise Architecture, ERP, Solution Architecture, System Administration, Systems Analysis, Salesforce.com...
Education
Sheridan College 2005 — 2005
Certification, Project Management
Moscow State University of Economics, Statistics and Informatics (MESI) 1988 — 1993
Master Degree, Economics
Jen Sivakumar's Tigertel Experience March 2012 - Present
Job Small Business Services
Industry Financial Services
Experience
CIBC July 2014 - Present
TigerTel March 2012 - Present
TigerTel March 2012 - Present
TigerTel June 2011 - September 2011
Skills
Inbound Marketing, Call Center, Workforce Management, IVR, Leadership, Quality Assurance, Program Management, Communicative Skills, Agent Recruitment, Interviewing Skills, Training, Superior Client Service, Teamwork, Call Centers, Microsoft Excel, Microsoft Word, Customer Service, Telecommunications, Customer Experience, Contact Centers, Coaching, Recruiting, Business Analysis, Time Management, Communication, Works well in a team, Operations Management, Customer Retention, Customer Satisfaction, Salesforce.com, Team Leadership, Account Management, CRM, Performance Management
Education
Centennial College 2010 — 2013
Business Administration – Human Resource Management
CIBC July 2014 - Present
TigerTel March 2012 - Present
TigerTel March 2012 - Present
TigerTel June 2011 - September 2011
Skills
Inbound Marketing, Call Center, Workforce Management, IVR, Leadership, Quality Assurance, Program Management, Communicative Skills, Agent Recruitment, Interviewing Skills, Training, Superior Client Service, Teamwork, Call Centers, Microsoft Excel, Microsoft Word, Customer Service, Telecommunications, Customer Experience, Contact Centers, Coaching, Recruiting, Business Analysis, Time Management, Communication, Works well in a team, Operations Management, Customer Retention, Customer Satisfaction, Salesforce.com, Team Leadership, Account Management, CRM, Performance Management
Education
Centennial College 2010 — 2013
Business Administration – Human Resource Management
Rosine Arrey Rosine Arrey's Tigertel Experience May 2011 - September 2011
Job NDC TEAM LEAD at ADT Home Security Alarm System
Industry Marketing and Advertising
Experience
ADT February 2014 - Present
SamfoxShoopping International August 2011 - Present
ADT January 2012 - January 2013
TigerTel May 2011 - September 2011
Skills
Bilingual, Informatics, good communication, Social Networking, Customer Experience, Customer Retention, Creative Problem Solving, Inbound Marketing, Business, Mac, Customer Service, Call Centers, Leadership, Marketing, Marketing Strategy, Team Leadership, Coaching, Public Speaking, Team Building, Strategic Planning, Management, Sales
Education
Seneca College of Applied Arts and Technology 2012 — 2013
Bachelor of Business Administration (BBA)
university of Douala
Bachelor of Business Administration (BBA)
ADT February 2014 - Present
SamfoxShoopping International August 2011 - Present
ADT January 2012 - January 2013
TigerTel May 2011 - September 2011
Skills
Bilingual, Informatics, good communication, Social Networking, Customer Experience, Customer Retention, Creative Problem Solving, Inbound Marketing, Business, Mac, Customer Service, Call Centers, Leadership, Marketing, Marketing Strategy, Team Leadership, Coaching, Public Speaking, Team Building, Strategic Planning, Management, Sales
Education
Seneca College of Applied Arts and Technology 2012 — 2013
Bachelor of Business Administration (BBA)
university of Douala
Bachelor of Business Administration (BBA)
Sheila Eghanian Sheila Eghanian's Tigertel Experience May 2009 - Present
Job Account Manager at TigerTel
Industry Telecommunications
Experience
TigerTel May 2009 - Present
Omega Direct Response Inc. October 1998 - December 2008
Skills
Call Center, Customer Experience, Inbound Marketing, Training, Customer Retention, CRM, Lead Generation, Analysis, Account Management, Technical Support, Human Resources, Call Centers, Marketing, Business Analysis, Telecommunications, Contact Centers, Customer Satisfaction, Leadership, Salesforce.com, Team Leadership, Sales, Recruiting, Networking, Outsourcing, Coaching, Operations Management, Direct Sales, Management, Sales Process, Workforce Management, Performance Management, Selling, Business Development, Telemarketing, Sales Operations, Team Building, B2B, Solution Selling, New Business Development, Forecasting, Strategy, Process Improvement, Customer Service, Time Management, Cold Calling, Sales Management, IVR, Employee Training, Hiring, Sourcing
Education
York University 1996 — 2000
Psychology
Centennial College 1995 — 1996
Certificate, General Arts & Sciences
TigerTel May 2009 - Present
Omega Direct Response Inc. October 1998 - December 2008
Skills
Call Center, Customer Experience, Inbound Marketing, Training, Customer Retention, CRM, Lead Generation, Analysis, Account Management, Technical Support, Human Resources, Call Centers, Marketing, Business Analysis, Telecommunications, Contact Centers, Customer Satisfaction, Leadership, Salesforce.com, Team Leadership, Sales, Recruiting, Networking, Outsourcing, Coaching, Operations Management, Direct Sales, Management, Sales Process, Workforce Management, Performance Management, Selling, Business Development, Telemarketing, Sales Operations, Team Building, B2B, Solution Selling, New Business Development, Forecasting, Strategy, Process Improvement, Customer Service, Time Management, Cold Calling, Sales Management, IVR, Employee Training, Hiring, Sourcing
Education
York University 1996 — 2000
Psychology
Centennial College 1995 — 1996
Certificate, General Arts & Sciences
Noyonima Hassan Noyonima Hassan's Tigertel Experience May 2007 - September 2009
Job Managing Editor at Microsoft
Industry Computer Software
Experience
Microsoft August 2015 - Present
Microsoft August 2014 - Present
BFI April 2013 - Present
TigerTel May 2007 - September 2009
York University January 2007 - January 2009
CN Tower May 2006 - August 2006
Optima Communications International January 2005 - January 2006
Saint John’s Tutorial January 2003 - August 2004
Skills
Public Speaking, Teamwork, Team Leadership, Market Research, Project Management, Event Planning, Microsoft Office, Social Media, Customer Service, Research, Strategy, Leadership, Advertising, PowerPoint, Microsoft Excel, Coaching, Microsoft Word, Event Management, Facebook, Analysis, Management, Writing, Teaching, Editing, Training, Marketing, Time Management, Communication, Strategic Planning
Education
York University 2007 — 2012
Bachelor of Arts (BA) Honours, English Language and Literature, General
National University of Singapore 2010 — 2011
English, English Language and Literature, General
Microsoft August 2015 - Present
Microsoft August 2014 - Present
BFI April 2013 - Present
TigerTel May 2007 - September 2009
York University January 2007 - January 2009
CN Tower May 2006 - August 2006
Optima Communications International January 2005 - January 2006
Saint John’s Tutorial January 2003 - August 2004
Skills
Public Speaking, Teamwork, Team Leadership, Market Research, Project Management, Event Planning, Microsoft Office, Social Media, Customer Service, Research, Strategy, Leadership, Advertising, PowerPoint, Microsoft Excel, Coaching, Microsoft Word, Event Management, Facebook, Analysis, Management, Writing, Teaching, Editing, Training, Marketing, Time Management, Communication, Strategic Planning
Education
York University 2007 — 2012
Bachelor of Arts (BA) Honours, English Language and Literature, General
National University of Singapore 2010 — 2011
English, English Language and Literature, General
Farhan Ijaz Farhan Ijaz's Tigertel Experience February 2008 - May 2008
Job Senior Web Application Developer
Industry Information Technology and Services
Experience
Rogers Communications Inc. September 2008 - Present
Aecon June 2008 - August 2008
TigerTel February 2008 - May 2008
Canadian Universal Network Solutions March 2006 - January 2008
AOS July 2004 - March 2006
Capital (Pvt.) LtdSingapore August 2003 - April 2004
Prompt Solutions Pvt. Ltd June 1999 - July 2003
Skills
SharePoint, SQL Server, ASP.NET, VB.NET, C#, VBScript, JavaScript, Crystal Reports, Access, Microsoft SQL Server, Web Development, SDLC, Requirements Analysis, Web Applications, T-SQL, CSS, MySQL, Microsoft Office..., MOSS 2007, WSS 2.0, CAML, .NET, jQuery, K2, EPM, ASP.NET AJAX, ASP, Testing, Systems Analysis
Education
Humber College 2011 — 2012
Project Management Professional Certificate, Project Management
Al-Khair University 1997 — 1999
Msc, Computer Science
Punjab University 1995 — 1996
Diploma, Hardware and Software
University of the Punjab, Lahore 1994 — 1996
B.Com, Commerce
Rogers Communications Inc. September 2008 - Present
Aecon June 2008 - August 2008
TigerTel February 2008 - May 2008
Canadian Universal Network Solutions March 2006 - January 2008
AOS July 2004 - March 2006
Capital (Pvt.) LtdSingapore August 2003 - April 2004
Prompt Solutions Pvt. Ltd June 1999 - July 2003
Skills
SharePoint, SQL Server, ASP.NET, VB.NET, C#, VBScript, JavaScript, Crystal Reports, Access, Microsoft SQL Server, Web Development, SDLC, Requirements Analysis, Web Applications, T-SQL, CSS, MySQL, Microsoft Office..., MOSS 2007, WSS 2.0, CAML, .NET, jQuery, K2, EPM, ASP.NET AJAX, ASP, Testing, Systems Analysis
Education
Humber College 2011 — 2012
Project Management Professional Certificate, Project Management
Al-Khair University 1997 — 1999
Msc, Computer Science
Punjab University 1995 — 1996
Diploma, Hardware and Software
University of the Punjab, Lahore 1994 — 1996
B.Com, Commerce
Jeevan Gill Jeevan Gill's Tigertel Experience 2007 - 2009
Job SKYNET / KINETIC WIRELESS
Industry Accounting
Experience
Skynet Wireless Inc 2011 - 2015
Interline Motor Freight 2010 - 2010
TigerTel 2007 - 2009
Skills
Accounting, Finance, Financial Reporting, Forecasting, Financial Analysis, Financial Accounting, Account Reconciliation, Microsoft Excel, Accounts Receivable, Auditing
Education
Simon Fraser University 2004 — 2009
BBA, Accounting and Finance
Princess Margaret Secondary School
Skynet Wireless Inc 2011 - 2015
Interline Motor Freight 2010 - 2010
TigerTel 2007 - 2009
Skills
Accounting, Finance, Financial Reporting, Forecasting, Financial Analysis, Financial Accounting, Account Reconciliation, Microsoft Excel, Accounts Receivable, Auditing
Education
Simon Fraser University 2004 — 2009
BBA, Accounting and Finance
Princess Margaret Secondary School
Ryan D'Mello Ryan D'Mello's Tigertel Experience November 2005 - October 2006
Job Digital Marketing Strategist at Yellow Pages NextHome
Industry Real Estate
Experience
Yellow Pages NextHome November 2013 - Present
Yellow Pages NextHome August 2013 - October 2013
EVOLIO.ca March 2008 - May 2013
CIBC September 2006 - February 2008
TigerTel November 2005 - October 2006
RBC April 2005 - August 2005
Seneca College of Applied Arts and Technology September 2002 - April 2005
Ontario Energy Savings Corporation June 2003 - September 2004
Skills
Online Advertising, Google Adwords, Google Analytics, Investment Properties, SEO, Social Media Marketing, Leadership, SEM, Web Analytics, PPC, Online Marketing, Strategy, Salesforce.com, Digital Marketing, Web Project Management, Website Development, Advertising Sales, Web Development, Lead Generation, Digital Strategy, User Experience, Social Media, Account Management, Project Management, Marketing, Advertising, B2B, Sales, Management, E-commerce, Web Marketing, Training, Email Marketing, Mobile Marketing, Marketing Strategy, Competitive Analysis, Customer Retention, Online Lead Generation, Customer Satisfaction, Sales Process, Internet Strategy, Marketing Communications, Customer Acquisition, Analytics, Interactive Marketing, Digital Media, Direct Marketing
Education
Seneca College of Applied Arts and Technology
Yellow Pages NextHome November 2013 - Present
Yellow Pages NextHome August 2013 - October 2013
EVOLIO.ca March 2008 - May 2013
CIBC September 2006 - February 2008
TigerTel November 2005 - October 2006
RBC April 2005 - August 2005
Seneca College of Applied Arts and Technology September 2002 - April 2005
Ontario Energy Savings Corporation June 2003 - September 2004
Skills
Online Advertising, Google Adwords, Google Analytics, Investment Properties, SEO, Social Media Marketing, Leadership, SEM, Web Analytics, PPC, Online Marketing, Strategy, Salesforce.com, Digital Marketing, Web Project Management, Website Development, Advertising Sales, Web Development, Lead Generation, Digital Strategy, User Experience, Social Media, Account Management, Project Management, Marketing, Advertising, B2B, Sales, Management, E-commerce, Web Marketing, Training, Email Marketing, Mobile Marketing, Marketing Strategy, Competitive Analysis, Customer Retention, Online Lead Generation, Customer Satisfaction, Sales Process, Internet Strategy, Marketing Communications, Customer Acquisition, Analytics, Interactive Marketing, Digital Media, Direct Marketing
Education
Seneca College of Applied Arts and Technology
Loretta Colbeck CHRP Loretta Colbeck CHRP's Tigertel Experience June 2003 - February 2010
Job Human Resources Business Partner at TravelBrands Inc.
Industry Human Resources
Experience
TravelBrands Inc. June 2015 - Present
TravelBrands Inc. November 2012 - Present
Thomas Cook February 2011 - November 2012
TigerTel June 2003 - February 2010
Newspaper Call Centre September 2002 - June 2003
AFS Intercultural Canada January 2001 - January 2002
Skills
Recruitment/Retention, Training, Recruiting, Employee Relations, Human Resources, REP certified -..., PI - Predictive Success..., Employee Engagement, HRIS, Performance Management, Interviews, Personnel Management, Management, Employee Benefits, Customer Service, Sourcing, Deferred Compensation, Team Building, Policy, Team Leadership, Screening, Talent Acquisition
Education
Ecole Napoleon 2010 — 2010
Centennial College 2008 — 2009
Certificate, Human Resources Management, High Honours GPA of 4.46 out of 4.5
The University of Winnipeg 1997 — 2001
Political Science Major; French Major
Saint Famille Des Ursulines 1996 — 1997
High School, French
Baldur High School 1993 — 1996
High School
Baldur School 1984 — 1996
High School
TravelBrands Inc. June 2015 - Present
TravelBrands Inc. November 2012 - Present
Thomas Cook February 2011 - November 2012
TigerTel June 2003 - February 2010
Newspaper Call Centre September 2002 - June 2003
AFS Intercultural Canada January 2001 - January 2002
Skills
Recruitment/Retention, Training, Recruiting, Employee Relations, Human Resources, REP certified -..., PI - Predictive Success..., Employee Engagement, HRIS, Performance Management, Interviews, Personnel Management, Management, Employee Benefits, Customer Service, Sourcing, Deferred Compensation, Team Building, Policy, Team Leadership, Screening, Talent Acquisition
Education
Ecole Napoleon 2010 — 2010
Centennial College 2008 — 2009
Certificate, Human Resources Management, High Honours GPA of 4.46 out of 4.5
The University of Winnipeg 1997 — 2001
Political Science Major; French Major
Saint Famille Des Ursulines 1996 — 1997
High School, French
Baldur High School 1993 — 1996
High School
Baldur School 1984 — 1996
High School
Hannah Breen's Tigertel Experience March 2012 - November 2012
Job ECommerce Manager and Purchasing Assistant
Industry Retail
Experience
Blame Betty November 2012 - Present
TigerTel March 2012 - November 2012
Le Chateau June 2008 - March 2012
Skills
Customer Service, Social Media, Public Relations, Communication, Social Media Marketing, E-commerce, Fashion Buying, Marketing Communications, Online Retail, Magento, Social Media..., Lightspeed, Adobe Creative Suite, POS, Blogging, Computer Proficiency, Retail, Interviews, Digital Photography, Time Management, Deadline Driven, Organization, Microsoft Office, Answering Phones, Employee Training, Facebook, Pinterest, WordPress
Education
Southern Alberta Institute of Technology / SAIT 2010 — 2012
Diploma, Communication, Journalism, and Related Programs
Blame Betty November 2012 - Present
TigerTel March 2012 - November 2012
Le Chateau June 2008 - March 2012
Skills
Customer Service, Social Media, Public Relations, Communication, Social Media Marketing, E-commerce, Fashion Buying, Marketing Communications, Online Retail, Magento, Social Media..., Lightspeed, Adobe Creative Suite, POS, Blogging, Computer Proficiency, Retail, Interviews, Digital Photography, Time Management, Deadline Driven, Organization, Microsoft Office, Answering Phones, Employee Training, Facebook, Pinterest, WordPress
Education
Southern Alberta Institute of Technology / SAIT 2010 — 2012
Diploma, Communication, Journalism, and Related Programs
Lauren Reynolds Lauren Reynolds's Tigertel Experience September 2007 - May 2008
Job Vice President of Business Initiatives
Industry Computer Software
Experience
Track Blue April 2015 - Present
Gentiva Health Services November 2010 - December 2014
Infor Global Solutions July 2008 - November 2009
Tigertel September 2007 - May 2008
Lausanne Montreux August 2006 - March 2007
Colliers International August 2005 - June 2006
Amedisys April 2004 - July 2005
Skills
Sales, Medicare, Account Management, Marketing Strategy, Business Development, Marketing, Healthcare, New Business Development, Sales Process, Healthcare Industry, Cold Calling, Team Building, Sales Presentations, Physicians, CRM, Lead Generation, Direct Sales, Home Care, Selling, Management, Public Relations, Customer Service, Sales Operations, Leadership, Strategic Planning, Hospitals, Public Speaking, Contract Negotiation
Education
University of South Carolina - Darla Moore School of Business 1999 — 2003
Bachelor of Science, Marketing
Hammond School 1995 — 1999
High School/Secondary Diplomas and Certificates
Track Blue April 2015 - Present
Gentiva Health Services November 2010 - December 2014
Infor Global Solutions July 2008 - November 2009
Tigertel September 2007 - May 2008
Lausanne Montreux August 2006 - March 2007
Colliers International August 2005 - June 2006
Amedisys April 2004 - July 2005
Skills
Sales, Medicare, Account Management, Marketing Strategy, Business Development, Marketing, Healthcare, New Business Development, Sales Process, Healthcare Industry, Cold Calling, Team Building, Sales Presentations, Physicians, CRM, Lead Generation, Direct Sales, Home Care, Selling, Management, Public Relations, Customer Service, Sales Operations, Leadership, Strategic Planning, Hospitals, Public Speaking, Contract Negotiation
Education
University of South Carolina - Darla Moore School of Business 1999 — 2003
Bachelor of Science, Marketing
Hammond School 1995 — 1999
High School/Secondary Diplomas and Certificates
Bruce Ma Bruce Ma's Tigertel Experience October 2010 - December 2014
Job Systems Engineer, Infrastructure at Stericycle Communication Solutions
Industry Telecommunications
Experience
Stericycle Communication Solutions January 2015 - Present
TigerTel October 2010 - December 2014
TigerTel July 2008 - September 2010
Royal Thai Seafood Restaurant February 2004 - June 2008
Skills
Windows Server 2003, Windows Server 2008, Active Directory, Google Apps, Network Administration, Firewalls, Microsoft Infrastructure, Cisco IOS, Systems Administration, Telecommunications, Windows Server, Call Centers, Network Security, System Administration, VMware, Troubleshooting, Technical Support, Contact Centers, DHCP, IT Management, Servers, DNS, Microsoft Technologies, Switches, Microsoft Exchange, Networking, Hardware, Cloud Computing, Virtualization, Help Desk Support, Computer Hardware
Education
British Columbia Institute of Technology 2013 — 2017
Bachelor of Technology (B.Tech.), Technology Management
British Columbia Institute of Technology / BCIT 2006 — 2008
Diploma of Technical Studies, Network Systems Technician
Stericycle Communication Solutions January 2015 - Present
TigerTel October 2010 - December 2014
TigerTel July 2008 - September 2010
Royal Thai Seafood Restaurant February 2004 - June 2008
Skills
Windows Server 2003, Windows Server 2008, Active Directory, Google Apps, Network Administration, Firewalls, Microsoft Infrastructure, Cisco IOS, Systems Administration, Telecommunications, Windows Server, Call Centers, Network Security, System Administration, VMware, Troubleshooting, Technical Support, Contact Centers, DHCP, IT Management, Servers, DNS, Microsoft Technologies, Switches, Microsoft Exchange, Networking, Hardware, Cloud Computing, Virtualization, Help Desk Support, Computer Hardware
Education
British Columbia Institute of Technology 2013 — 2017
Bachelor of Technology (B.Tech.), Technology Management
British Columbia Institute of Technology / BCIT 2006 — 2008
Diploma of Technical Studies, Network Systems Technician
Brian Jefferson Brian Jefferson's Tigertel Experience June 2010 - January 2012
Job Human Resource|Retail Professional
Industry Human Resources
Experience
Atlantic Superstore November 2013 - Present
Pete's fresh Market October 2012 - September 2013
TigerTel June 2010 - January 2012
Atlantic Superstores September 2006 - June 2010
BMO Financial Group May 2004 - May 2006
Strictly Staffing Inc. June 2005 - April 2006
Sobeys June 2001 - June 2004
News Marketing Canada February 2000 - November 2000
Convergys September 1998 - February 2000
CIBC May 1997 - June 1998
Skills
Human Resources, French Language Skills, Management, French, Interviews, Recruiting, Personnel Management, Employee Relations, Performance Management, Training, HR Policies, Hiring, CRM, Performance Appraisal, Team Leadership, Recruitment Advertising, Customer Service, Sales, Job Descriptions, Process Improvement, Call Centers, Retail, New Business Development, Job Fairs
Education
Ashton College 2013 — 2014
Diploma with Honours, Human Resource Management
NSCC 1996 — 1997
Advanced Diploma, Human Resource Management
Dalhousie University 1989 — 1995
Bachelor of Arts (B.A.), Political Science and Government
Atlantic Superstore November 2013 - Present
Pete's fresh Market October 2012 - September 2013
TigerTel June 2010 - January 2012
Atlantic Superstores September 2006 - June 2010
BMO Financial Group May 2004 - May 2006
Strictly Staffing Inc. June 2005 - April 2006
Sobeys June 2001 - June 2004
News Marketing Canada February 2000 - November 2000
Convergys September 1998 - February 2000
CIBC May 1997 - June 1998
Skills
Human Resources, French Language Skills, Management, French, Interviews, Recruiting, Personnel Management, Employee Relations, Performance Management, Training, HR Policies, Hiring, CRM, Performance Appraisal, Team Leadership, Recruitment Advertising, Customer Service, Sales, Job Descriptions, Process Improvement, Call Centers, Retail, New Business Development, Job Fairs
Education
Ashton College 2013 — 2014
Diploma with Honours, Human Resource Management
NSCC 1996 — 1997
Advanced Diploma, Human Resource Management
Dalhousie University 1989 — 1995
Bachelor of Arts (B.A.), Political Science and Government
Alex Saraydarian Alex Saraydarian's Tigertel Experience January 2007 - July 2012
Job Progammer Analyst at Xplornet Communications
Industry Telecommunications
Experience
Xplornet Communications July 2012 - Present
TigerTel January 2007 - July 2012
Skills
Microsoft SQL Server, .NET, ASP.NET, Call Centers, Programming, ASP, Web Applications, IVR, VB.NET, Windows Server, Visual Studio, Workforce Management, Analysis, Business Analysis, Call Center, Computer Hardware, Contact Centers, Crystal Reports, Customer Experience, Inbound Marketing, Salesforce.com, Software Installation, Technical Support, Telecommunications, Troubleshooting, VBScript, Visio, Windows
Education
DeVry Institute of Technology 1998 — 2001
Computer Information Systems
Xplornet Communications July 2012 - Present
TigerTel January 2007 - July 2012
Skills
Microsoft SQL Server, .NET, ASP.NET, Call Centers, Programming, ASP, Web Applications, IVR, VB.NET, Windows Server, Visual Studio, Workforce Management, Analysis, Business Analysis, Call Center, Computer Hardware, Contact Centers, Crystal Reports, Customer Experience, Inbound Marketing, Salesforce.com, Software Installation, Technical Support, Telecommunications, Troubleshooting, VBScript, Visio, Windows
Education
DeVry Institute of Technology 1998 — 2001
Computer Information Systems
Mike Powroznik's Tigertel Experience February 2012 - September 2014
Job Jr. Software Developer at one45 Software
Industry Computer Software
Experience
one45 Software September 2014 - Present
TigerTel February 2012 - September 2014
TigerTel February 2012 - September 2012
McDonald's Corporation March 2007 - March 2012
Splashdown Waterparks May 2009 - September 2010
Skills
C#, ASP.NET MVC, SQL, C, Java, HTML, JavaScript, MySQL, Linux, CSS, PHP, Visual Studio, Microsoft Excel, Microsoft SQL Server, jQuery Mobile, jQuery UI, C++, ASP.NET AJAX, VB.NET, Unity3D, Corona SDK, iOS development, XML, ASP.NET, Salesforce.com, Apex Programming, Code Ignitor, Business Intelligence, Android SDK, Blackberry applications, Android, Web Services, AJAX, Databases, iOS Development
Education
British Columbia Institute of Technology / BCIT 2012 — 2014
Bachelor's Degree, Wireless/Mobile Applications Development and Database Design
British Columbia Institute of Technology 2009 — 2012
Computer Systems Technology, Client/Server
one45 Software September 2014 - Present
TigerTel February 2012 - September 2014
TigerTel February 2012 - September 2012
McDonald's Corporation March 2007 - March 2012
Splashdown Waterparks May 2009 - September 2010
Skills
C#, ASP.NET MVC, SQL, C, Java, HTML, JavaScript, MySQL, Linux, CSS, PHP, Visual Studio, Microsoft Excel, Microsoft SQL Server, jQuery Mobile, jQuery UI, C++, ASP.NET AJAX, VB.NET, Unity3D, Corona SDK, iOS development, XML, ASP.NET, Salesforce.com, Apex Programming, Code Ignitor, Business Intelligence, Android SDK, Blackberry applications, Android, Web Services, AJAX, Databases, iOS Development
Education
British Columbia Institute of Technology / BCIT 2012 — 2014
Bachelor's Degree, Wireless/Mobile Applications Development and Database Design
British Columbia Institute of Technology 2009 — 2012
Computer Systems Technology, Client/Server
Elton Chan Elton Chan's Tigertel Experience January 2010 - March 2011
Job Telecomm Problem Solver & Cert. Salesforce.com Advanced Administrator
Industry Telecommunications
Experience
Stericycle Communication Solutions March 2011 - Present
TigerTel January 2010 - March 2011
TigerTel December 2005 - January 2010
TigerTel February 2004 - December 2005
TigerTel December 2000 - February 2004
Skills
Certified Salesforce..., Salesforce.com, Telecommunications, Call Centers, Account Management, Marketing, Technical Support, CRM, Management, Customer Service, Lead Generation, Call Center, Training, Inbound Marketing, Business Analysis, Customer Experience, Cloud Computing, Business Development, Outsourcing, Customer Support, IVR, Employee Training, Creative Problem Solving, Sales, ACD, Analysis, Direct Sales
Education
Kwantlen University College
Langara College
Stericycle Communication Solutions March 2011 - Present
TigerTel January 2010 - March 2011
TigerTel December 2005 - January 2010
TigerTel February 2004 - December 2005
TigerTel December 2000 - February 2004
Skills
Certified Salesforce..., Salesforce.com, Telecommunications, Call Centers, Account Management, Marketing, Technical Support, CRM, Management, Customer Service, Lead Generation, Call Center, Training, Inbound Marketing, Business Analysis, Customer Experience, Cloud Computing, Business Development, Outsourcing, Customer Support, IVR, Employee Training, Creative Problem Solving, Sales, ACD, Analysis, Direct Sales
Education
Kwantlen University College
Langara College
Amy Brackett Amy Brackett's Tigertel Experience April 2008 - February 2012
Job Customer Care Manager at Stericycle Communication Solutions
Industry Telecommunications
Experience
Stericycle Communication Solutions February 2012 - Present
TigerTel April 2008 - February 2012
Skills
Workforce Management, Call Center, Recruiting, Performance Management, Coaching, Contact Centers, Employee Relations, Customer Experience, Customer Service, Training, Salesforce.com, New Hire Orientations, Business Analysis, IVR, Analysis, Inbound Marketing, Operations Management, Call Centers, Account Management, Technical Support, Customer Satisfaction, Process Improvement, Direct Sales, Human Resources, Employee Engagement, CRM, Time Management, Telecommunications, Management, Telemarketing, Outsourcing, Team Building, Team Leadership, Change Management, Leadership, Business Development, Hiring, Employee Training, Customer Retention, Lead Generation, Sales Process, Leadership Development, Sales Operations, BPO, Sales, Telephony
Education
Nova Scotia Community College
Stericycle Communication Solutions February 2012 - Present
TigerTel April 2008 - February 2012
Skills
Workforce Management, Call Center, Recruiting, Performance Management, Coaching, Contact Centers, Employee Relations, Customer Experience, Customer Service, Training, Salesforce.com, New Hire Orientations, Business Analysis, IVR, Analysis, Inbound Marketing, Operations Management, Call Centers, Account Management, Technical Support, Customer Satisfaction, Process Improvement, Direct Sales, Human Resources, Employee Engagement, CRM, Time Management, Telecommunications, Management, Telemarketing, Outsourcing, Team Building, Team Leadership, Change Management, Leadership, Business Development, Hiring, Employee Training, Customer Retention, Lead Generation, Sales Process, Leadership Development, Sales Operations, BPO, Sales, Telephony
Education
Nova Scotia Community College
Robin (Kirshner) Kagan Robin (Kirshner) Kagan's Tigertel Experience July 1996 - March 1999
Job Order Desk Consultant at Barcode Graphics Inc.
Industry Design
Experience
Barcode Graphics Inc. March 1999 - Present
TigerTel July 1996 - March 1999
Skills
Sales, Microsoft Office, Management, Microsoft Excel, Research, Leadership, Microsoft Word, PowerPoint, Training, Strategic Planning
Education
Seneca College of Applied Arts and Technology 1994 — 1996
Social Service Worker
York University 1990 — 1994
Bachelor's degree, Sociology
Souvenir
Willowbrook Public School
Barcode Graphics Inc. March 1999 - Present
TigerTel July 1996 - March 1999
Skills
Sales, Microsoft Office, Management, Microsoft Excel, Research, Leadership, Microsoft Word, PowerPoint, Training, Strategic Planning
Education
Seneca College of Applied Arts and Technology 1994 — 1996
Social Service Worker
York University 1990 — 1994
Bachelor's degree, Sociology
Souvenir
Willowbrook Public School
Aaron Drever's Tigertel Experience 2006 - 2006
Job Manager, Technical Services
Industry Retail
Experience
Roots Canada Ltd. April 2013 - Present
Roots Canada Ltd. November 2007 - Present
Gameworkz Inc October 2006 - November 2007
TigerTel 2006 - 2006
Magstar Inc 2004 - 2006
Skills
Windows, SQL Server, Microsoft Office, Virtualization, Disaster Recovery, System Administration, Microsoft SQL Server, Windows Server, Troubleshooting, Software Documentation, Windows 7, Technical Support, Linux, Computer Hardware, Microsoft Exchange, Networking, Active Directory, DNS, Team Leadership
Education
Seneca College of Applied Arts and Technology 2001 — 2003
Trios
Roots Canada Ltd. April 2013 - Present
Roots Canada Ltd. November 2007 - Present
Gameworkz Inc October 2006 - November 2007
TigerTel 2006 - 2006
Magstar Inc 2004 - 2006
Skills
Windows, SQL Server, Microsoft Office, Virtualization, Disaster Recovery, System Administration, Microsoft SQL Server, Windows Server, Troubleshooting, Software Documentation, Windows 7, Technical Support, Linux, Computer Hardware, Microsoft Exchange, Networking, Active Directory, DNS, Team Leadership
Education
Seneca College of Applied Arts and Technology 2001 — 2003
Trios
Wendy Gracey, PMP's Tigertel Experience 1999 - 2000
Job Project Manager, Products at PointClickCare
Industry Information Services
Experience
PointClickCare June 2013 - Present
Research In Motion July 2008 - March 2013
MTS Allstream 2000 - May 2008
Tigertel 1999 - 2000
Contour 1998 - 1999
TSB International 1987 - 1998
Skills
Integration, SDLC, Telecommunications, Project Management, PMO, Leadership, Program Management, Business Analysis, Software Project..., Project Portfolio..., Vendor Management, Mobile Devices, Product Development, Change Management, pmp, Result Oriented, MS Project, Project Delivery, Agile & Waterfall..., Cross-functional Team..., PMP, Team Leadership, Requirements Gathering, Requirements Analysis, Agile Project Management, Agile Methodologies, IT Strategy, Business Process..., Business Process, Software Development, Product Management, Scrum, Resource Management
Education
Sheridan College 1982 — 1985
PointClickCare June 2013 - Present
Research In Motion July 2008 - March 2013
MTS Allstream 2000 - May 2008
Tigertel 1999 - 2000
Contour 1998 - 1999
TSB International 1987 - 1998
Skills
Integration, SDLC, Telecommunications, Project Management, PMO, Leadership, Program Management, Business Analysis, Software Project..., Project Portfolio..., Vendor Management, Mobile Devices, Product Development, Change Management, pmp, Result Oriented, MS Project, Project Delivery, Agile & Waterfall..., Cross-functional Team..., PMP, Team Leadership, Requirements Gathering, Requirements Analysis, Agile Project Management, Agile Methodologies, IT Strategy, Business Process..., Business Process, Software Development, Product Management, Scrum, Resource Management
Education
Sheridan College 1982 — 1985
Joao I Filipe's Tigertel Experience 2009 - 2010
Job Visionary
Industry Internet
Experience
Joao Filipe 2003 - Present
TigerTel 2009 - 2010
Accsoft 2008 - 2009
Fidelity Canada 2006 - 2008
Dell Computer Corporation 1997 - 2002
Entrelec Canada Inc 1994 - 1997
Merisel Canada Inc 1992 - 1994
Skills
Account Management, Salesforce.com, Business Development, Sales, Team Leadership, SaaS
Education
DeVry Institute of Technology 1987 — 1990
BS, Electrical and Electronics Engineering
Joao Filipe 2003 - Present
TigerTel 2009 - 2010
Accsoft 2008 - 2009
Fidelity Canada 2006 - 2008
Dell Computer Corporation 1997 - 2002
Entrelec Canada Inc 1994 - 1997
Merisel Canada Inc 1992 - 1994
Skills
Account Management, Salesforce.com, Business Development, Sales, Team Leadership, SaaS
Education
DeVry Institute of Technology 1987 — 1990
BS, Electrical and Electronics Engineering
Dustin Ellsworth's Tigertel Experience May 2012 - Present
Job Sales and Marketing Coordinator at Stericycle Communication Solutions
Industry Consumer Services
Experience
Stericycle Communication Solutions February 2014 - Present
TigerTel May 2012 - Present
ADP September 2010 - June 2012
TeleTech July 2009 - August 2010
TEKsystems September 2008 - December 2008
Atlantic Canada Opportunities Agency July 2008 - September 2008
Fishermen and Scientists Research Society May 2005 - September 2007
Skills
Customer Service, Technical Support, Data Analysis/Management, Management, Marketing, ADP Payroll, Payroll Software, Payroll Administration, Apple Macintosh, Web Design, Digital Photography, Music Production, DJ, Business Strategy, SEO, Copywriting, Digital Copywriting, Contact Centers, Call Centers, Mac, Salesforce.com, Sales, CRM, Customer Experience, Telemarketing, Inbound Marketing, Analysis, Networking, Human Resources, B2B, Training, Customer Retention, Social Media, Payroll
Education
Dalhousie University 2003 — 2008
Bachelor of Management, Business, Management, Marketing, and Related Support Services, 3.39 GPA
Westisle Composite High School
Stericycle Communication Solutions February 2014 - Present
TigerTel May 2012 - Present
ADP September 2010 - June 2012
TeleTech July 2009 - August 2010
TEKsystems September 2008 - December 2008
Atlantic Canada Opportunities Agency July 2008 - September 2008
Fishermen and Scientists Research Society May 2005 - September 2007
Skills
Customer Service, Technical Support, Data Analysis/Management, Management, Marketing, ADP Payroll, Payroll Software, Payroll Administration, Apple Macintosh, Web Design, Digital Photography, Music Production, DJ, Business Strategy, SEO, Copywriting, Digital Copywriting, Contact Centers, Call Centers, Mac, Salesforce.com, Sales, CRM, Customer Experience, Telemarketing, Inbound Marketing, Analysis, Networking, Human Resources, B2B, Training, Customer Retention, Social Media, Payroll
Education
Dalhousie University 2003 — 2008
Bachelor of Management, Business, Management, Marketing, and Related Support Services, 3.39 GPA
Westisle Composite High School
Lisa Ly's Tigertel Experience September 2010 - December 2014
Job Contact Centre Manager at Stericycle Communication Solutions
Industry Telecommunications
Experience
Stericycle Communication Solutions January 2015 - Present
TigerTel September 2010 - December 2014
Bed Bath & Beyond May 2010 - September 2010
Indigo May 2006 - April 2010
Gap Inc. July 2004 - December 2005
Gap Inc./Old Navy February 2002 - June 2004
Education
Simon Fraser University
BBA, Marketing
Stericycle Communication Solutions January 2015 - Present
TigerTel September 2010 - December 2014
Bed Bath & Beyond May 2010 - September 2010
Indigo May 2006 - April 2010
Gap Inc. July 2004 - December 2005
Gap Inc./Old Navy February 2002 - June 2004
Education
Simon Fraser University
BBA, Marketing
Neeraja Selvachandran's Tigertel Experience July 2006 - February 2011
Job Business Analyst
Industry Outsourcing/Offshoring
Experience
Aon Hewitt June 2012 - Present
Aon Hewitt March 2009 - June 2012
TigerTel July 2006 - February 2011
Aon Hewitt October 2007 - March 2009
Electrosonic Systems June 2007 - September 2007
Skills
Management, CRM, Analysis, Business Analysis, Business Requirements, Databases, Human Resources, Consulting, Telecommunications, Finance, Access, User Acceptance Testing, Testing, Process Improvement, Call Centers, SDLC, Strategy, Requirements Analysis, Business Process..., Training, Customer Service, Data Analysis
Education
University of Toronto 2010 — 2011
Project Management Certification courses
Ryerson University 2003 — 2007
Bachelor of Commerce, Information Technology Management
Aon Hewitt June 2012 - Present
Aon Hewitt March 2009 - June 2012
TigerTel July 2006 - February 2011
Aon Hewitt October 2007 - March 2009
Electrosonic Systems June 2007 - September 2007
Skills
Management, CRM, Analysis, Business Analysis, Business Requirements, Databases, Human Resources, Consulting, Telecommunications, Finance, Access, User Acceptance Testing, Testing, Process Improvement, Call Centers, SDLC, Strategy, Requirements Analysis, Business Process..., Training, Customer Service, Data Analysis
Education
University of Toronto 2010 — 2011
Project Management Certification courses
Ryerson University 2003 — 2007
Bachelor of Commerce, Information Technology Management
Tyrone Thompson's Tigertel Experience February 2008 - August 2008
Job Web Developer
Industry Information Technology and Services
Experience
Art Gallery of Ontario September 2015 - Present
March of Dimes Canada June 2013 - August 2015
March of Dimes Canada January 2013 - June 2013
Intelex Technologies Inc. August 2010 - October 2012
Urbancy April 2006 - January 2010
TigerTel February 2008 - August 2008
Skills
HTML, CSS, XML, C#, PHP, SQL, JavaScript, Visual Studio, Dreamweaver, osCommerce, Microsoft Office, jQuery, ASP.NET, Web Applications, Databases, Web Development, WordPress, MySQL, Web Services, ASP, SharePoint 2010, HTML 5, Android Development, .NET, Microsoft SQL Server, Visual Basic, SOAP, CMS, VB.NET, XSLT, SharePoint, Visio
Education
George Brown College 2003 — 2006
Diploma, Computer Programmer Analyst
Art Gallery of Ontario September 2015 - Present
March of Dimes Canada June 2013 - August 2015
March of Dimes Canada January 2013 - June 2013
Intelex Technologies Inc. August 2010 - October 2012
Urbancy April 2006 - January 2010
TigerTel February 2008 - August 2008
Skills
HTML, CSS, XML, C#, PHP, SQL, JavaScript, Visual Studio, Dreamweaver, osCommerce, Microsoft Office, jQuery, ASP.NET, Web Applications, Databases, Web Development, WordPress, MySQL, Web Services, ASP, SharePoint 2010, HTML 5, Android Development, .NET, Microsoft SQL Server, Visual Basic, SOAP, CMS, VB.NET, XSLT, SharePoint, Visio
Education
George Brown College 2003 — 2006
Diploma, Computer Programmer Analyst
Beth H's Tigertel Experience October 2007 - January 2010
Job Human Resources / Administration
Industry Human Resources
Experience
Teamrecruiter.com April 2014 - Present
H&R REIT March 2012 - August 2013
Youth Employment Services July 2011 - December 2011
George Brown College January 2010 - June 2011
TigerTel October 2007 - January 2010
Skills
Recruiting, Training, Human Resources, Management, Onboarding, Time Management, Marketing, Customer Service, Career Counseling, Teamwork, New Hire Orientations, Community Outreach, Hiring, Screening Resumes, Microsoft Office, Resume Writing, Coaching, Employee Training
Education
Ryerson University
Bachelor of Commerce, Business Management - Human Resources
George Brown College 2008 — 2011
Advanced Diploma, Business Administration - Human Resources
Teamrecruiter.com April 2014 - Present
H&R REIT March 2012 - August 2013
Youth Employment Services July 2011 - December 2011
George Brown College January 2010 - June 2011
TigerTel October 2007 - January 2010
Skills
Recruiting, Training, Human Resources, Management, Onboarding, Time Management, Marketing, Customer Service, Career Counseling, Teamwork, New Hire Orientations, Community Outreach, Hiring, Screening Resumes, Microsoft Office, Resume Writing, Coaching, Employee Training
Education
Ryerson University
Bachelor of Commerce, Business Management - Human Resources
George Brown College 2008 — 2011
Advanced Diploma, Business Administration - Human Resources
Nathan Case's Tigertel Experience December 2008 - July 2012
Job Senior Account Development Programmer
Industry Telecommunications
Experience
Stericycle Communication Solutions July 2012 - Present
TigerTel December 2008 - July 2012
BRISKAL Systems Ltd November 2005 - October 2008
Skills
VB.NET, Troubleshooting, ASP.NET, Microsoft SQL Server, IVR, Visual Studio, Crystal Reports, SSIS, Visual C#, Workforce Management, Windows Server, Call Centers, Visual Basic, Technical Support, Analysis, XML, Visio, MySQL, .NET, Windows, Telecommunications, VBScript, Microsoft Technologies, Customer Experience, CSS, Active Directory, ADO.NET, Networking, C#, JavaScript, Business Analysis, Software Installation, Contact Centers, Network Administration, Project Management, HTML, Team Leadership
Education
DeVry Institute of Technology 1997 — 2000
BSc, Computer Sciences
Stericycle Communication Solutions July 2012 - Present
TigerTel December 2008 - July 2012
BRISKAL Systems Ltd November 2005 - October 2008
Skills
VB.NET, Troubleshooting, ASP.NET, Microsoft SQL Server, IVR, Visual Studio, Crystal Reports, SSIS, Visual C#, Workforce Management, Windows Server, Call Centers, Visual Basic, Technical Support, Analysis, XML, Visio, MySQL, .NET, Windows, Telecommunications, VBScript, Microsoft Technologies, Customer Experience, CSS, Active Directory, ADO.NET, Networking, C#, JavaScript, Business Analysis, Software Installation, Contact Centers, Network Administration, Project Management, HTML, Team Leadership
Education
DeVry Institute of Technology 1997 — 2000
BSc, Computer Sciences
Catherine Salgado's Tigertel Experience 1999 - 2008
Job Innovative and excellent problem solver!
Industry Computer Software
Experience
Beachbody May 2015 - Present
Home March 2011 - April 2015
Freelance Web & Computer Services 1998 - 2015
Sage 2010 - 2011
Clevest Solutions Inc 2010 - 2010
Sandman Hotel Group 2010 - 2010
Manila International Marketing 2007 - 2010
Top Producer Systems 2008 - 2009
TigerTel 1999 - 2008
Shoppers Drug Mart July 1995 - December 1999
Skills
Visual Studio, Visio, JavaScript, Dreamweaver, Access, Microsoft Excel, Troubleshooting, Databases, Java, Eclipse, Software Development, CSS, Microsoft Office, NetBeans, Web Design, Joomla, WordPress, Social Media, Google Analytics, Visual C#, ASP.NET, Microsoft Technologies, Microsoft Money, Photoshop, Excel, Virtual Assistance, Paint Shop Pro, HTML scripting, Software Testing, Software Quality..., Computer Proficiency, Administrative Office..., Office Administration, Bookkeeping, Technical Training, Training, CMS, Call Centers, Desktop Application...
Education
British Columbia Institute of Technology 2007 — 2009
Bachelor of Technology (BTech) in Computer Systems, Computer Technology/Computer Systems Technology
CDI College 2007 — 2007
Honours Diploma, Computer Programming Analyst
Simon Fraser University 1997 — 1999
Accounting and Computer Science
Port Moody Senior Secondary 1995 — 1997
Port Moody Senior Secondary 1995 — 1997
Certificate, Accounting
Saint Paul College of Paranaque 1985 — 1995
Beachbody May 2015 - Present
Home March 2011 - April 2015
Freelance Web & Computer Services 1998 - 2015
Sage 2010 - 2011
Clevest Solutions Inc 2010 - 2010
Sandman Hotel Group 2010 - 2010
Manila International Marketing 2007 - 2010
Top Producer Systems 2008 - 2009
TigerTel 1999 - 2008
Shoppers Drug Mart July 1995 - December 1999
Skills
Visual Studio, Visio, JavaScript, Dreamweaver, Access, Microsoft Excel, Troubleshooting, Databases, Java, Eclipse, Software Development, CSS, Microsoft Office, NetBeans, Web Design, Joomla, WordPress, Social Media, Google Analytics, Visual C#, ASP.NET, Microsoft Technologies, Microsoft Money, Photoshop, Excel, Virtual Assistance, Paint Shop Pro, HTML scripting, Software Testing, Software Quality..., Computer Proficiency, Administrative Office..., Office Administration, Bookkeeping, Technical Training, Training, CMS, Call Centers, Desktop Application...
Education
British Columbia Institute of Technology 2007 — 2009
Bachelor of Technology (BTech) in Computer Systems, Computer Technology/Computer Systems Technology
CDI College 2007 — 2007
Honours Diploma, Computer Programming Analyst
Simon Fraser University 1997 — 1999
Accounting and Computer Science
Port Moody Senior Secondary 1995 — 1997
Port Moody Senior Secondary 1995 — 1997
Certificate, Accounting
Saint Paul College of Paranaque 1985 — 1995
Alisha Mohammed's Tigertel Experience 2012 - Present
Job Animal Care Attendant
Industry Telecommunications
Experience
TigerTel 2012 - Present
Skills
Customer Service, Animal Work, Social Skills, Call Centers, Fundraising, Teamwork, Charities, Customer Experience, Telephone Skills, Time Management, Workforce Management, Contact Centers, IVR, Technical Support, Inbound Marketing, Customer Retention, Telecommunications, Salesforce.com, Customer Satisfaction
Education
Sheridan College 2012 — 2014
Certificate, Animal Care
TigerTel 2012 - Present
Skills
Customer Service, Animal Work, Social Skills, Call Centers, Fundraising, Teamwork, Charities, Customer Experience, Telephone Skills, Time Management, Workforce Management, Contact Centers, IVR, Technical Support, Inbound Marketing, Customer Retention, Telecommunications, Salesforce.com, Customer Satisfaction
Education
Sheridan College 2012 — 2014
Certificate, Animal Care