Service Corporation International
Industry: Funeral home company
DescriptionService Corporation International is an American provider of funeral goods and services as well as cemetery property and services. It is headquartered in Neartown, Houston, Texas. SCI operates more than 1500 funeral homes and 400 cemeteries in 43 states, eight Canadian provinces, and Puerto Rico. Headquarters: Houston, Texas, United States CEO: Thomas L. Ryan Number of employees: 23,785 (2015) http://investors.sci-corp.com/phoenix.zhtml?c=108068&p=irol-reportsAnnual Parent organizations: Service Corp International (Canada) Ltd (Federal) ownership as follows:,
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Service Corporation International Employees
Focus Vision January 2015 - Present
Decipher October 2014 - Present
Decipher, Inc February 2014 - October 2014
MarketStar September 2013 - March 2014
Service Corporation International May 2013 - July 2013
AT&T July 2011 - May 2013
Clovis Unified School District August 2011 - April 2013
Starbucks June 2009 - October 2012
Skills
Cold Calling, Direct Sales, Sales, Customer Retention, Customer Satisfaction, Customer Service, Retail, Customer Experience, Sales Presentations, Wireless, Mobile Technology, Cellular Communications, Mobile Devices, POS, Customer Acquisition, Microsoft Excel, Teamwork, Microsoft Word, PowerPoint, Social Media, Goal Oriented, Sales Operations, Salesforce.com, Time Management, Inventory Management, Social Networking, Analysis, Team Leadership, Retail Sales, Employee Training, Visual Merchandising, Data Entry, Trade Shows, Lead Generation, Event Planning, Competitive Analysis, Product Marketing, Sales Process, Telephone Skills, Merchandising
Education
Orange Coast College 2011 — 2012
Fresno City College 2004 — 2012
Service Corporation International January 2015 - Present
Dignity Memorial Funeral Homes January 2013 - December 2014
Dignity Memorial Funeral Homes September 2011 - December 2012
Dignity Memorial Funeral Homes September 2010 - August 2011
Georgia Southern University January 2009 - May 2010
Skills
Customer Service, Customer Relations, Team Building, Sales, Recruiting, Coaching, Leadership Development, Interviews, Budgets, Time Management, Marketing, Training, Event Management, Management, Employee Training, Team Leadership, Customer Satisfaction, Direct Sales, Cold Calling, Event Planning, Strategic Planning, Leadership, Account Management
Education
Georgia Southern University 2006 — 2010
Bachelor of Science (BS), Sport and Fitness Administration/Management
Aventine Hill Partners February 2015 - Present
Layne Christensen April 2013 - September 2014
Service Corporation International September 2008 - April 2013
Service Corporation International (SCI) September 2008 - April 2013
Skills
Consolidation, Variance Analysis, GAAP, Financial Modeling, Finance, Corporate Finance, Accounting, General Ledger, Auditing, Financial Reporting, Sarbanes-Oxley Act, Internal Controls, US GAAP, Financial Statements, SEC Filings, Accounts Payable, Forecasting, Fixed Assets, Strategic Financial..., Budgets, Financial Analysis, Managerial Finance, Shared Services, Payroll, Accounts Receivable, Account Reconciliation, International Relations, Staff Development, Inventory Management, Continuous Improvement, Integration, Change Management, Cross-functional Team..., Statutory Accounting, Financial Accounting, Cost Accounting, Management, Fiscal Impact Analysis, Financial Planning
Education
Eastern New Mexico University 1984 — 1988
Bachelor of Business Administration (BBA), Accounting and Finance
Shelley High School
Shelley High School
Panelcrete Construction November 1979 - Present
Service Corporation International August 1998 - October 2005
Service Corporation International January 1995 - October 2003
Skills
Carpentry, Bathrooms, Decks, Flooring, Custom Homes, Microsoft Office, Contract Management, Subcontracting, Budgets, Sales Management, Team Building, Drywall, Project Planning
Education
Flathead High School 1979 — 1981
Flathead Valley Community College
Service Corporation International September 2014 - Present
Envision Healthcare Corporation March 2014 - August 2014
Gateway Rolloff June 2004 - February 2014
Skills
Entertainment, Logistics Management, Transportation..., Transportation, Trucking, Truckload, Shipping, Dispatching, Logistics, Container, Air Freight, Freight Forwarding, DOT Regulations, Fleet Management, Operations Management
Education
Florida Metropolitan University 1999 — 2003
Bachelor's degree, Criminal Justice and Corrections
Dignity Memorial Funeral Homes September 2001 - Present
Service Corporation International September 2001 - Present
Service Corporation International September 2001 - Present
Group Taca January 1991 - June 2001
Skills
Customer Service, Customer Relations, Sales Management, Sales, Account Management, Negotiation, Marketing Strategy, Direct Sales, Team Building, Cold Calling, Marketing, Microsoft Office, Marketing Communications, Contract Negotiation, Public Speaking, Social Media, Microsoft Excel, Coaching, Leadership Development, Training, Recruiting, Team Leadership, Management, Customer Satisfaction, Sales Operations, Microsoft Word, Operations Management, Time Management, Sales Process, Customer Retention, Outlook
Education
Florida International University
Industrial Technology, Management/Personnel Administration
Service Corporation International February 2007 - Present
Scott Woodside Audio Productions January 2004 - Present
Platinum Pen USA June 1997 - January 2007
WPGC, WRQX, Washington DC, and WZGC, WQXI Atlanta August 1967 - January 1997
Skills
Radio, Voice Over, Television, Marketing, Entertainment, Team Building, Management, Sales Management, Coaching, Public Speaking, Advertising Sales, Audio Books, Brand Management, Leadership Mentoring, Video, Advertising, Sales, Strategic Planning, Marketing Strategy, Customer Service, Public Relations, Social Networking, Leadership, Event Planning
Education
Service Corporation international North American Sales Managers Development School 2013 — 2013
Sales management, Sales Management
University of Maryland College Park 1997 — 2000
BS, Radio, Television, and Film
Georgia Perimeter College 1972 — 1974
Radio Television Film, Broadcast Journalism, 3.0
Service Corporation International December 2013 - Present
Gold n Gem Grubbin April 2008 - August 2013
Dragonflies Jewelry August 2010 - March 2012
Skills
Community Outreach, Event Management, Customer Service, Social Media, Facebook, Event Planning, Microsoft Office, Social Networking, PowerPoint, Public Relations, Microsoft Excel, Blogging, Time Management, Microsoft Word, Social Media Marketing, Editing, Sales, Public Speaking, Press Releases, Marketing
Education
Flagler College 2010 — 2011
Bachelor of Arts, Sociology
Young Harris College 2007 — 2009
Associate of Arts, Journalism
Dignity Memorial Funeral Homes 1989 - Present
Weinstein Funeral Home July 2009 - Present
Service Corporation International January 2015 - Present
Piser Funeral Service (DignityMemorial) 2000-2005 July 2005 - July 2009
Northside Central Prep April 2000 - July 2005
Family Funeral Care (SCI) November 1997 - April 2000
WM. H. Scott Funeral Home July 1993 - November 1997
Wm. H. Scott Funeral Home July 1989 - July 1993
Schmidt-Madison Funeral Home October 1987 - July 1989
Duker and Haugh Funeral Home April 1985 - October 1987
Skills
Licensed Funeral..., General Manager of..., Team Building, Sales, Funeral Homes, Customer Satisfaction, Coaching, Customer Service, Sales Management, Marketing, Customer Retention, Process Scheduler, Small Business, Leadership Development
Education
Graduate Bolingbrook High School 1977 — 1981
Eureka College
Worsham College of Mortuary Science 1983 — 1984
Diploma, Funeral Service and Mortuary Science
Service Corporation International September 2015 - Present
UTMB December 2014 - May 2015
University of Houston - Clear Lake June 2010 - August 2013
University of Houston - Clear Lake July 2010 - October 2010
University of Houston - Clear lake January 2009 - June 2010
Skills
Student Recruiting, Community Outreach, Enrollment Management, Event Planning, Higher Education, Microsoft Office, Public Speaking, Research, Project Management, Leadership, PeopleSoft, Admissions, SPSS, Event Management, Recruiting, PowerPoint, Microsoft Excel
Education
University of Houston-Clear Lake 2013 — 2015
Master of Arts (MA), Industrial and Organizational Psychology
University of Houston-Clear Lake 2008 — 2010
Bachelor of Science (BS), Legal Studies, General
Galveston College
Associate of Arts (AA), General Studies
Foundation Partners Group April 2013 - March 2014
Service Corporation International April 2010 - August 2011
Keystone October 2006 - April 2010
Gibraltar 1989 - 1995
Stewart Enterprises 1986 - 1989
Garden of Memories 1984 - 1989
Curry Funeral Home November 1973 - 1984
Skills
Funeral Home and..., Sales and Services, Experienced with..., Team Building, New Business Development, Referral Generation, Goal Development, Leadership Development, Management, Coaching, Strategic Planning, Small Business, Funeral Homes, Cemeteries, Business Planning, Customer Satisfaction, Marketing, Business Development, Sales Management, Selling, Operations Management, Sales Operations, Sales Process, Account Management, B2B, Budgets, Team Leadership, Cold Calling, Strategy, Sales
Education
Gupton Jones College of Funeral Service 1977 — 1978
Funeral Service Management
Gentry Griffey Funeral Chapel & Crematory February 2015 - Present
Service Corporation International 2013 - February 2015
Chico's FAS, Inc. 2009 - 2012
Capital City Bank Group, Inc. 2004 - 2010
Skills
Account Management, Sales Process, Team Building, Business Development, Leadership, Merchant Services, Human Resources, Life Insurance, Employee Training, Microsoft Excel, Negotiation, Operations Management, Family Services, Funeral Homes, P&L Analysis, Financial Analysis, Financial Services, Customer Satisfaction, Sales
Education
Haslam College of Business at the University of Tennessee 2015 — 2015
Master’s Degree, Business Administration and Management, General
Florida State University 2001 — 2004
Bachelor of Science (B.S.), Business Administration and Management, General
Pasco-Hernando State College 1998 — 2000
Associate of Arts (A.A.), Associates Degree
Service Corporation International March 2015 - Present
PS Furniture October 2012 - February 2015
Manpower Office Professionals May 2011 - October 2012
Manpower September 2010 - May 2011
Yellowbook August 2005 - February 2007
Skills
Office Administration, Microsoft Office 2007, Microsoft Office, Office Equipment, File Management, Microsoft Excel, Microsoft Word, Contract Management, Microsoft Office 2003, Fax, PowerPoint, Science, Social Sciences, Front Office, Back Office, Reports, Internet, Internet Explorer, Firefox, Microsoft Office Xp, Microsoft CRM, Salesforce.com, Sales, New Business Development, Customer Service
Education
Grand Canyon University 2013 — 2017
Master's degree, Counseling Psychology
Eastern Kentucky University 2007 — 2010
Bachelor of Science (B.S.), Middle Grade Education
Service Corporation International January 2015 - Present
Service Corporation International July 2013 - December 2014
Service Corporation International August 2012 - June 2013
Service Corporation International September 2010 - April 2012
Evans Funeral Home and Crematory June 2007 - September 2010
Bill Head Funeral Home, Inc September 2003 - June 2007
Little-Ward Funeral Home, Inc June 1998 - August 2003
Skills
Leadership, Management, Sales, Time Management, Team Building, Customer Service, Advertising, Software Documentation, Vendor Management, Project Management, Negotiation, Accounts Receivable, Office Management, Insurance, Small Business, Account Reconciliation, Recruiting, Customer Satisfaction, Training, Funeral Homes, Budgets, Strategic Planning
Education
Georgia College and State University 1997 — 2002
Bachelor of Business Administration, Business Management
2003 Gupton-Jones College of Funeral Service 2002 — 2003
Associate of Science, Funeral Service
Service Corporation International November 2012 - March 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Public Speaking, Project Management, Research, Leadership
Education
Georgia Perimeter College 2012 — 2014
VINSON & ELKINS February 2001 - Present
Computer Sciences Corporation August 1999 - February 2001
Service Corporation International 1999 - 2001
Circle K Corporation August 1988 - June 1994
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
Master's degree
University of Phoenix 2002 — 2004
MA
Grambling State University 1984 — 1988
BA
JENNINGS HIGH SCHOOL
The Body Sculpt Xpress November 2013 - Present
Service Corporation International March 2010 - November 2013
Zurich North America March 2007 - December 2009
Gulf States Financial Services 2004 - 2007
Skills
Sales Management, Strategic Planning, Coaching, Team Building, Customer Service, Account Management, Process Improvement, New Business Development, Leadership Development, Negotiation, Budgets, Training, Microsoft Office, Microsoft Excel, Business Strategy, Change Management, Sales Leadership..., Business Planning, Sales, Public Speaking, Team Leadership, Leadership, Management, Sales Process, Customer Retention, Insurance, Customer Satisfaction, Sales Operations, Operations Management, Business Development, Program Management, Strategy, Employee Training, Marketing, Recruiting, Selling, Contract Negotiation, Marketing Strategy, Profit, Acoustic Guitar, DJ, Direct Sales
Education
Eastern Florida State College 1988 — 1990
Music
Osceola High School 1984 — 1988
Brightwell Payments, Inc June 2014 - Present
Service Corporation International October 2006 - Present
TruGreen March 2005 - September 2006
Walmart October 2000 - October 2004
Skills
Customer Service, Project Management, Project Planning, Employee Training, Schedule Writing, Coordinating Schedules, Inventory Management, Troubleshooting, Project Coordination, Customer Satisfaction, Data Entry, Leadership, Sales, Team Leadership, Management, Training
Education
Kennesaw State University 2012 — 2013
Project Management Certificate from Continuing Education
Georgia Southern University 1995 — 1999
Bachelor of Science (B.S.), Political Science and Government
Cracker Barrel November 2012 - Present
Robert C. Feldman, MD, PA March 2008 - April 2010
Innovative Financial Solutions, Inc. April 2007 - March 2008
Stanley Security Solutions July 2005 - April 2007
Service Corporation International June 2004 - July 2005
Education
Frostburg State University 2008 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Livingston Business Development Associates, Inc. January 2012 - Present
Economic Development Council of Livingston County March 1996 - December 2011
Service Corporation International January 1995 - March 1996
Michigan Senate January 1988 - December 1994
Michigan House of Representatives January 1979 - December 1987
Skills
Strategic Planning, New Business Development, Public Speaking, Marketing Strategy, Team Building, Sales Management, Customer Service, Business Strategy, Negotiation, Project Management, Product Development, Small Business, Business Development, Leadership, Leadership Development, Coaching
Education
Wayne State University 1970 — 1971
Bachelor's degree, Funeral Service and Mortuary Science
Eastern Michigan University 1966 — 1969
Bachelor of Applied Science (BASc), Political Science and Business Management
LeadMinders, LLC July 2014 - September 2014
Trada June 2011 - April 2013
Public News Service October 2004 - June 2011
LeadershipSmarts.com by True North programs July 2004 - August 2009
Beach Exploration, Inc. March 2007 - July 2009
Service Corporation International August 2004 - July 2006
Skills
Resourceful..., Crowdsourcing, Salesforce.com, Online Advertising, Start-ups, Traditional Media, Reward Systems, New Business Development, Strategic Thinking, Event Planning, Employee Relations, Human Resources, Disability Rights, Nonprofits, Service Management, Leadership, Management, Lead Generation, Time Management, CRM, Employee Benefits, Customer Retention, Product Development, Recruiting, Employee Engagement, Social Media Marketing, Sales, Advertising, Online Marketing, Google Adwords
Education
University of Colorado at Boulder - Leeds School of Business 2008 — 2011
B.S. Degree, Human Resource Management
Front Range Community College 2006 — 2007
A.A. Degree for Transfer, Business
Stewart Enterprises April 2013 - Present
Service Corporation International 2014 - 2014
Matthews International Cemetery Division October 2007 - April 2013
Cremation Society of Illinois August 1990 - October 2007
Skills
Microsoft Office, Customer Service, Project Management, Strategic Planning, New Business Development, Business Analysis, Microsoft Excel, Research, Business Strategy, Marketing Strategy, Market Research, Marketing, Team Building, Sales, Team Management, Marketing Communications, Negotiation, Sales Management, Contract Negotiation, Business Planning, Business Development
Education
Southern Illinois University, Carbondale 1987 — 1990
Bachelor of Business Administration (B.B.A.), Managment and Marketing
Southern Illinois University, Carbondale 1987 — 1990
Associate in Applied Science, Mortuary Science & Funeral Service
Eastern Illinois University 1985 — 1987
Micron Technologies August 2009 - September 2013
Micron Technologies October 2008 - August 2009
Micron Technologies June 2004 - October 2006
Service Corporation International December 2002 - May 2003
Service Corporation International January 2002 - December 2002
Service Corporation International September 2001 - January 2002
Skills
Manufacturing, Semiconductors, General Administration, Process Engineering, Office Administration, Semiconductor Industry, Continuous Improvement, Test Equipment, Troubleshooting, Administrative Work, SPC, Electronics, Engineering, CVD, Team Building, Failure Analysis, Design of Experiments, Metrology
Education
ECPI University
Associates of Applied, Science Engineering Technology; Computer Electronics Engineering Technology
Stonewall Jackson High School
Service Corporation International January 2009 - Present
Education
Florida National University 2011 — 2014
Service Corporation International April 2014 - Present
Trans-System, Inc. January 2014 - March 2014
Ranch Hand Logistics 2006 - December 2013
American Memorial Restoration 2010 - August 2013
Forest Park Lawndale Cemetery Houston Texas 1997 - 2001
Restland of Dallas 1989 - 1997
Skills
Large Project Management, Move Management, Granite Delivery, Team Motivator, Consultative Selling, Solutions Development, Creative Problem Solving, Business Strategy, Granite, Project Management, Selling, Team Building, Customer Service, Restoration, New Business Development, Sales Management, Public Speaking, Strategic Planning, Small Business, Management, Coaching, Marketing Strategy, Budgets, Marketing, Public Relations, Sales, Event Planning, Social Media, Event Management, Negotiation, Time Management, Training, Social Networking, Solution Development, Entrepreneurship, Leadership, Customer Satisfaction, Leadership Development, Fundraising, B2B, Business Development, Business Planning, Contract Negotiation, Online Marketing, Social Media Marketing, Start-ups, Marketing Communications, Advertising, Account Management, Compassion
Education
Grayson County College 1986 — 1987
Computer Science
Dallas Institue of Funeral Service 1984 — 1985
Service Corporation International November 2014 - Present
SCI 2004 - November 2014
Service Corporation International 1998 - 2004
Skills
Office Management, Administrative..., Event Planning, Data Entry, Outlook, Community Outreach, Customer Service, Office Administration, Fundraising, Microsoft Word, Microsoft Office, Microsoft Excel, Public Speaking, Spreadsheets, PowerPoint, Travel Arrangements, Accounts Payable, Payroll, QuickBooks
Education
Palm Bay High School 1989 — 1992
Brevard Community College
Associate of Arts (AA)
Direct Energy March 2015 - Present
Houston Community College March 2013 - Present
Service Corporation International August 2014 - March 2015
MSC Mediterranean Shipping Company January 2014 - August 2014
AP Gas & Electric January 2012 - December 2012
Parco Pakistan Ltd. August 2007 - November 2011
UDL Healthcare Pharmaceutical, Inc. May 2007 - July 2008
Skills
Training, Human Resources, Information Technology, Payroll, Time Management, SAP R/3, Analysis, Business Analysis, SAP, Kronos, SAP Solutions, ERP, Integration, SAP ERP
Education
University of Houston - Downtown 2013 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General
Hamdard University 2008 — 2009
Master of Business Administration (M.B.A.), Human Resources Management and Services
IIHE 2005 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Service Corporation International February 2015 - Present
Service Corporation International January 2010 - Present
1st Guaranty Mortgage March 2004 - November 2009
Skills
Recruiting, Marketing, Human Resources, Office Administration, Hiring, Sales Operations, Sales, Recruitment Advertising, Program Management, Onboarding, Credit, Training, Cold Calling, Customer Service, Team Building, Strategic Planning, Leadership, Event Planning, Coaching, Management, Microsoft Office, Public Speaking, Account Management, Project Management
Education
Fanshawe College 1995 — 1999
Bachelor of Arts (B.A.), Accounting and Business/Management
Spring Grove Cemetery & Arboretum September 2014 - Present
Spring Grove Cemetery & Arboretum September 2013 - Present
Service Corporation International March 2011 - February 2013
Skills
Public Speaking, Event Planning, Team Building, Coaching, Sales, Fundraising, Customer Service, Customer Retention, Problem Solving, Instructor-led Training, Hands-on Training, Cold Calling Experience, Scripting, Sales Presentations, Recruiting, Public Relations, Leadership Development, Conflict Resolution, Community Outreach, Marketing, Direct Sales, Insurance, Cemeteries, Account Management, Strategic Planning, Training, Management, Sales Management
Education
Miami University 1994 — 1996
Georgetown College 1992 — 1994
Service Corporation International September 2012 - Present
Miller Jones Mortuary October 2010 - September 2012
Joe Mama's Italian Deluxe August 2009 - September 2010
Georgetown University August 2008 - May 2009
Skills
Computer Proficiency, Develops strong rapport..., High degree of..., Strong Knowledge of..., Highly Organized, Data Entry, Public Speaking, Customer Service, restorative Art, Funeral Homes, Nonprofits
Education
Pittsburgh Institute of Mortuary Science Inc 2009 — 2010
Associate in Specialized Technology, Funeral Service and Mortuary Science
Georgetown University 2005 — 2009
Bachelor of Arts (B.A.), Theology/Theological Studies
Service Corporation International October 1998 - Present
Skills
Team Building, Microsoft Excel, Microsoft Office, Coaching, Outlook, Microsoft Word, Public Speaking, PowerPoint, Budgets, Training, Software Documentation, Strategic Planning, Sales Management, Sales, Account Management, Management, Team Leadership, Social Media Marketing, Marketing, Leadership, New Business Development, Customer Satisfaction, Leadership Development, Direct Sales, Sales Operations, Fundraising, Recruiting, Negotiation, Marketing Strategy, Event Planning
Education
First Coast Technical College 1992 — 1994
Business Administration, Business Administration and Management, General
Orange Park High School
Service Corporation International July 2014 - Present
Service Corporation International September 2009 - June 2014
Service Corporation International January 2008 - August 2009
Stockyard Restaurant January 2005 - January 2007
Skills
Sales Management, Customer Service, Team Building, Account Management, Strategic Planning, Strategic Sales..., Management, Consulting, Recruiting, Public Speaking, Time Management, Leadership Development, Sales, Sales Process, Hospitality, Insurance, Event Planning, Fundraising, Marketing, Coaching, Customer Satisfaction, Cold Calling, Performance Management, Sales Operations, Budgets, Leadership, Direct Sales, New Business Development, Selling, Small Business, Customer Retention, Business Development, Networking, B2B, Sales Presentations, Marketing Strategy, Contract Negotiation, Lead Generation, Team Leadership, Negotiation, Selling Skills, CRM, Training, Social Networking, Event Management, Public Relations, Advertising, Social Media Marketing
Education
Trevecca Nazarene University
Bachelor of Business Administration (BBA), Business Administration and Management, General
Georgia Perimeter College
Business
Georgia Perimeter College
Rockdale County High School
High School, 4 yr with vocational seal
Service Corporation International January 2014 - Present
Stewart Enterprises May 2000 - Present
Stewart Enterprises June 1997 - May 2000
Stewart Enterprises August 1994 - June 1997
Skills
Strategic Human..., Employee Relations, Employment Law, Employee Training, HR Project Management, Labor Relations, Union Avoidance, Performance Management, Leadership Development, Employee Benefits, Human Resources, Workers Compensation, Conflict Resolution, Benefits Administration, Personnel Management, HRIS
Education
Florida Southern College
Bachelor's Degree, Human Resources Management and Services
Service Corporation International June 2014 - Present
Private Company 2009 - Present
Maria Konopnicka Polish School 2009 - Present
Private Company January 2008 - May 2008
Skills
Microsoft Word, Financial Accounting, Microsoft Excel, Accounting, Microsoft Office, Time Management, Access, Public Speaking, Social Media
Education
Fordham University 2012 — 2016
Bachelor's degree in Public Accounting, Public Accounting
Maria Regina High School 2008 — 2012
Foundation Partners Group September 2011 - Present
Service Corporation International March 2010 - September 2011
Keystone Group Holdings May 2005 - March 2010
Eannace Funeral Home, Inc. January 2001 - May 2005
Skills
Budgets, Operations Management, Team Leadership, Business Strategy, Business Analysis, Business Development, Process Improvement, Training, Strategic Initiatives, Organizational..., Customer Service, Sales, Public Relations, Employee Relations, Brand Development, Process Implementation, Marketing Strategy, Program Development, Project Management, Funeral Homes, Cremation, Merchandise Planning, Pricing Strategy, Organizational..., Operational Efficiency, Marketing, Building Relationships, Strategic Planning, Team Building, Leadership
Education
Emmanuel College
Counseling Psychology
Lebanon Valley College
Business Management
New England Institute
Funeral Service Management
Merrill Gardens February 2014 - June 2015
Service Corporation International June 2013 - March 2014
Service Corporation International May 2012 - May 2013
Apptio September 2011 - March 2012
ITEX Corporation March 2010 - September 2011
Boost eLearning, LLC August 2009 - February 2010
Wyndham September 2007 - April 2009
Lucky Palate January 1999 - September 2007
Bowne & Co., Inc (through Apple One) April 2004 - July 2007
Wells Fargo July 2004 - January 2005
Skills
Account Management, New Business Development, Marketing, Customer Service, Sales Process, Sales Management, Advertising, CRM, Sales, Selling, Small Business, Direct Sales, Salesforce.com, Marketing Strategy, Cold Calling, Team Building, B2B, Management
Education
Edmonds Community College 1993 — 1995
AAS, Sciences
Service Corporation International 1996 - Present
Financial Capital of America 1986 - 1996
Skills
Coaching, Customer Service, Team Building, Sales Management, Sales, Strategic Planning, Training, Small Business, New Business Development, Marketing Strategy, Direct Sales, Account Management, Leadership, Marketing, Public Speaking, Selling, Process Improvement, Business Planning, Leadership Development, Strategy, Event Management, Cold Calling, Management Consulting, Team Leadership, Fundraising, Contract Negotiation, Business Strategy, Customer Retention, Advertising, Event Planning, Social Media Marketing, Customer Satisfaction, Negotiation, Start-ups, Sales Presentations, Business Development, Operations Management, Management, Retail, Budgets, Entrepreneurship, Insurance, Social Networking, Sales Operations
Education
Gonzaga University 1975 — 1978
B.A.
The University of Kansas
University of Missouri-Kansas City
Service Corporation International August 2015 - Present
Service Corporation International March 2014 - August 2015
Service Corporation International June 2013 - February 2014
Skills
Notary Public, Microsoft Office, Social Media, Computers, First Aid
Education
Fayetteville Technical Community College 2013 — 2015
Funeral Services
University of North Carolina at Charlotte 2012 — 2013
General Education
Cary High School 2008 — 2012
Service Corporation International October 2003 - Present
Carolina Memorial Funeral Home October 2003 - Present
Skills
Process Scheduler, Customer Service, 10 Key, Phone Skills, Data Entry, Customer Satisfaction, Inventory Management, Public Speaking, Small Business, Team Building, Outlook, Office Management, Sales, Event Planning, Administrative..., Budgets, Inventory, Coaching, Purchasing, Operations Management, Supervisory Skills, Leadership, Marketing, Team Leadership, Management, Training, Time Management, Sales Management, Retail, Public Relations, Event Management, Strategic Planning, Recruiting, Social Networking, Account Management, Contract Negotiation
Education
Gupton Jones College of Funeral Service 1986 — 1987
A.S. Funeral Service Business, Mortuary Science
Gupton Jones College of Funeral Service 1986 — 1987
A.A. Funeral Service Business, Mortuary Science
Spartanburg Methodist College 1984 — 1986
liberal Arts
Service Corporation International June 2013 - Present
Rodan and Fields Dermatologists June 2013 - October 2013
SGS Technologie May 2013 - June 2013
SGS Technologie July 2012 - April 2013
SNI Companies January 2012 - June 2012
Nutro Products June 2009 - February 2012
Kelly Services August 2010 - December 2011
Resource Spectrum Consulting December 2007 - March 2008
Skills
Talent Acquisition, Recruiting, Applicant Tracking..., Technical Recruiting, Screening, Contract Recruitment, Staffing Services, Screening Resumes, Benefits Negotiation, Training, Sourcing, Interviews
Education
Florida State University 2003 — 2007
International Affairs
Bishop Kenny High School 1999 — 2003
Service Corporation International December 2013 - Present
Stewart Enterprises April 2012 - December 2013
Stewart Enterprises 2006 - April 2012
Stewart Enterprises 2002 - 2006
Stewart Enterprises 1996 - 2002
Skills
Sales Management, Marketing Strategy, Customer Relations, Strategic Planning, Customer Service, Sales, Team Building, Business Development, Selling, Marketing, Sales Operations, Cold Calling, Training, Budgets, Leadership, New Business Development, Management, Account Management, Coaching, Small Business, Customer Satisfaction, Salesforce.com, Product Development, Direct Sales, B2B, Sales Presentations, Contract Negotiation, Sales Process, Advertising, Business Planning, Business Strategy, Competitive Analysis, Customer Retention, Entrepreneurship, Event Management, Event Planning, Lead Generation, Marketing Communications, Negotiation, Operations Management, Profit, Public Relations, Public Speaking, Recruiting, Selling Skills, Team Leadership, Strategy, Start-ups, Social Networking, Social Media Marketing
Education
University of New Orleans 2010 — 2013
Business Administration
Gupton-Jones College 1985 — 1986
Mortuary Science, Funeral Service and Mortuary Science
George Mason University 1980 — 1984
Business-Finance
Service Corporation International February 2014 - Present
Gregory B. Levett & Sons 2012 - 2013
Tangerine … A Salon 2012 - 2013
Skills
Front Desk Reception,..., Healthcare, Hospitals, Healthcare Management, Clinical Research, Healthcare Information..., Nursing, Patient Safety, EMR, HIPAA, CPR Certified
Education
Gupton Jones College of Funeral Service 2008 — 2010
Associate's degree, Mortuary Science and Embalming/Embalmer, 3.6/4.0 GPA
Memorial Hermann Health System December 2014 - Present
Severn Trent Services August 2012 - December 2014
Service Corporation International March 2011 - July 2012
Sam Houston State University January 2008 - December 2009
Centralized Showing Service March 2005 - August 2007
Skills
Microsoft Exchange, Microsoft Word, Microsoft Excel, PowerPoint, Visio, Prezi, Java, C++, Windows NT, Microsoft Windows 98, Windows XP Pro, Windows 2000, Windows Vista, Windows 7, Photoshop, Nortel, Business Networking, Wireless Networking
Education
Full Sail University 2011 — 2013
Bachelor of Science (B.S.), Game Design
The Darwin Agency March 2014 - Present
The Darwin Agency April 2013 - Present
Wealth Creation Investing April 2013 - Present
Net Income Real Estate April 2013 - Present
Consultis July 2012 - April 2013
Consultis October 2011 - June 2012
Service Corporation International March 2011 - October 2011
Service Corporation International July 2009 - October 2011
Skills
Recruiting, Microsoft Exchange, Contract Recruitment, Strategic Planning, Customer Service, Cold Calling, Sales, Technical Recruiting, Account Management, SharePoint, Staff Development, Managing Accounts, Passionate about work, Oracle, Sales Process, C#, Passion for Technology, XML, JavaScript, Employee Relations, Passion to Succeed, Sales Presentations, Passion for Helping..., New Business Development, Business Development, CRM, Project Management, Social Networking, Team Leadership, Information Technology, Marketing, Management, Internet Recruiting, Staff Augmentation, Sourcing, Talent Acquisition, Applicant Tracking..., Networking, Business Intelligence, Staffing Services, Social Media Marketing, Advertising, SEO, Time Management, Salesforce.com, Lead Generation, Consulting, PPC, Building Relationships, Training
Education
Florida Atlantic University 2004 — 2009
Bachelor of Business Administration, Marketing
Cardinal Gibbons 2000 — 2004
The Exchange July 2015 - Present
The Exchange October 2013 - Present
Service Corporation International January 2011 - October 2012
Skills
Grief Counseling, Funeral Homes, Management, Customer Service, Sales, Training, Customer Satisfaction, Event Management, Leadership, Small Business, Marketing
Education
Ottawa University 2013 — 2014
Bachelor's degree, Business Management, Human Resources
Gupton Jones College of Funeral Service 2007 — 2009
Associate's degree, Funeral Direction/Service
Honeywell Process Solutions June 2014 - Present
Leaders in IT Program Management Greater Houston Area 2013 - Present
The Broadleaf Group June 2013 - April 2014
Port of Houston Authority June 2009 - May 2013
Jacobs Engineering July 2007 - August 2008
Dignity Memorial Funeral Homes January 2001 - July 2007
Service Corporation International 2001 - July 2007
Hewlett-Packard January 1999 - October 2000
Altra Energy Technologies October 1996 - December 1998
Chevron 1991 - 1996
Skills
Network Security, Project Management, IT Management, Network Design, Network Engineering, Cisco Security, Physical Security, CCTV, Corporate Finance, Security, Process Improvement, Management, Change Management, Leadership, Business Process, Networking, Risk Assessment, Disaster Recovery, Data Center, Telecommunications, Network Administration, Integration, Troubleshooting, Vulnerability Assessment, CISSP, Information Technology, Program Management, MS Project, Information Security..., Operations Management, System Administration, Risk Management, Project Planning, IT Strategy, Team Leadership, Security Management, Vendor Management, Network Architecture, Engineering, Visio, ERP, Information Security, IT Operations, PMP, WAN, Access Control, Wireless Networking, Computer Security, Team Building, ITIL
Education
Rice University - Jesse H. Jones Graduate School of Business 1992 — 1995
Master, Business Administration
Georgia Institute of Technology 1987 — 1991
Bachelor, Electrical Engineering
Service Corporation International July 2014 - Present
Service Corporation International April 2012 - Present
Skills
Bilingual, Training, Sales, Management, Sales Presentations, Community Outreach, Customer Service, Public Speaking, Event Planning, Microsoft Office, Social Services, Data Entry, Microsoft Word, Networking, Microsoft Excel, PowerPoint, Outlook, Leadership, Conflict Resolution, Spanish, Administrative..., Team Building, Strategic Planning, Coaching, Marketing, Sales Management, New Business Development
Education
El Centro College
State Beauty Supply October 2012 - Present
Service Corporation International December 2009 - December 2011
Skills
Salon Success, Product Knowledge, Inventory Control, Education, Specialty Events
Education
Front Range Community College 2013 — 2015
Associate of Arts (AA), Psychology
Service Corporation International January 2014 - March 2015
ADP September 2012 - January 2014
Professional Tax Service July 2011 - September 2012
Skills
Customer Satisfaction, Positive attitude, Customer-focused Service, Customer focused sales, Excellent communication..., High level of..., Microsoft Office, Microsoft Excel, Accounting, Bookkeeping, Payroll, General Ledger, Account Reconciliation, Accounts Payable, Financial Statements, Accounts Receivable, GAAP, Financial Reporting, Financial Accounting, Journal Entries, Auditing, Bank Reconciliation, Accruals, Fixed Assets, Spreadsheets, Tax Returns, Invoicing, Sales Tax, Expenses, Team Building, Customer Service, Sales
Education
Georgia State University 1979 — 1983
Bachelor's Degree, Accounting
Georgia State University - J. Mack Robinson College of Business 1979 — 1983
Bachelor of Business Administration, Accounting
Main Street Insurance, INC July 2001 - Present
Service Corporation International May 1999 - July 2001
Woodmen of the World January 1995 - May 1999
US Army March 1984 - December 1994
Skills
FAA Licensed Pilot, Customer Service, Insurance, Software Documentation, Project Planning, Process Scheduler, Sales, Team Building, Sales Management, Cold Calling, Account Management, Team Leadership, New Business Development
Education
Indiana Wesleyan University 2007 — 2009
BSBA, Business Administration
Eastern Kentucky University 1991 — 1992
Certificate/License, Aviation
Pierce College 1985 — 1987
Associates, Technology
Rockwood High School 1979 — 1982
Diploma, Basic Skills and Developmental/Remedial Education
IFMA July 2015 - Present
Municipal Accounts & Consulting LP March 2013 - July 2015
EXL Service February 2003 - December 2012
Outsource Partners International February 2003 - August 2011
KPMG January 2001 - February 2003
Service Corporation International June 1997 - January 2001
Skills
Process Improvement, Accounting, Financial Reporting, Auditing, Business Process..., Change Management, Outsourcing, Analysis, Financial Analysis, Internal Audit, Sarbanes-Oxley Act, Financial Accounting
Education
Grambling State University 1993 — 1997
Bachelor's degree, Accounting
Service Corporation International August 2015 - Present
American Power And Gas January 2014 - Present
B&L Cremation Systems January 2012 - December 2013
Nexxtworks January 2010 - December 2012
Skills
Telecommunications, VoIP, Customer Service, Account Management, IP, Call Centers, Leadership, Microsoft Office, Project Management, Sales, Team Leadership, Troubleshooting, Vendor Management
Education
Germanna Community College 1989 — 1991
Associate's degree, Business Administration and Management, General
Service Corporation International July 2014 - Present
Service Corporation International September 2012 - June 2014
Laketown Wharf Resort May 2010 - July 2012
Tallahassee Democrat August 2011 - April 2012
Dress for Success Tallahassee September 2010 - April 2012
Skills
Press Releases, Newsletters, Editing, Internal Communications, Interviews, Publishing, Video, Public Relations, AP Style, Copywriting, Social Networking, Writing, Corporate Communications, Strategic Communications, Web Content, Proofreading, Copy Editing, Content Management, Publications, Communications Planning, Publicity, News Writing
Education
Florida State University 2008 — 2012
Bachelor of Arts (B.A.), Communication and Media Studies
Vain night club June 2015 - Present
Service Corporation International March 2014 - Present
Service Corporation International February 2014 - Present
Advanced WiFi networks June 2008 - Present
Skills
Microsoft Office, Microsoft Word, Customer Service, PowerPoint, English, Research, Outlook, Windows, Microsoft Excel, HTML, Budgets, Negotiation, Editing, Strategic Planning, Public Speaking, Teaching, Team Building, Project Management, Event Planning, Teamwork, Sales, Management, Social Media, Public Relations, Event Management, Project Planning, SQL, Inventory Management, Marketing Strategy, Marketing, Retail, Coaching, Financial Analysis, New Business Development, Sales Management, Team Leadership, Data Entry, Analysis, Troubleshooting, Nonprofits, Advertising, Access, Social Networking, Data Analysis, J2EE Web Services, System Administration, Time Management, Social Media Marketing, Administration, Contract Negotiation
Education
Florida Technical College 2006 — 2008
Associate of Science (AS), Network and System Administration/Administrator
Service Corporation International May 2014 - Present
Innobaby LLC August 2011 - May 2014
Hoffman Estates Park District June 2006 - August 2012
Eastern Illinois University August 2007 - March 2009
Skills
Organization Skills, Customer Service, Leadership, Management, Learning Quickly, Marketing, Social Media Marketing, Email Marketing, Microsoft Office, QuickBooks, Microsoft Excel, Microsoft Word, PowerPoint, Invoice Processing, Filing and data..., Managing Database, Credit Card Transaction..., Professional Phone..., Outstanding time..., Highly detail oriented
Education
Eastern Illinois University 2007 — 2011
BS, Elementary Education and Teaching
First Coast Mortuary Service May 2014 - Present
Service Corporation International June 2007 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint
Education
Florida State College at Jacksonville 2014 — 2015
Associate's degree, Registered Nursing/Registered Nurse
Florida State College at Jacksonville 2005 — 2007
Associate's degree, Funeral Service and Mortuary Science
Service Corporation International August 2015 - Present
Service Corporation International September 2014 - July 2015
Sun Communities May 2014 - August 2014
Eastern Michigan University September 2011 - April 2014
Skills
Multi Tasking, Reliable, Efficiency, Patience, Loyal, Always On Time, Follow Through, Follow Directions, Team-oriented, Teamwork, Dependable Team Player, Chemistry, Critical Thinking, Titration, Sports, Student Leadership, Interpersonal..., Time Management, Customer Service, Higher Education
Education
Wayne State University 2014 — 2015
Mortuary Science, Funeral Service and Mortuary Science
Eastern Michigan University 2011 — 2014
Pre- Mortuary Science
Service Corporation International August 2015 - Present
Take Shape For Life July 2015 - Present
Delete Blood Cancer 2014 - Present
Foreman Advertising August 1987 - September 1990
Jackson-Madison County General Hospital May 1987 - August 1987
Skills
Event Planning, Fundraising, Public Speaking, Nonprofits, Social Media, Public Relations, Event Management, Community Outreach, Social Networking
Education
Freed-Hardeman University 1983 — 1987
Bachelor's degree, Communication with an emphasis in Public Relations, minor in Marketing
Social Media University
Social Media Professional Certificate
The Morey Corporation August 2012 - Present
Service Corporation International May 2008 - August 2012
Skills
Manufacturing, Process Improvement, Continuous Improvement, Lean Manufacturing, Engineering, Cross-functional Team..., Product Development, Purchasing, Microsoft Office, Customer Service, Microsoft Word, Time Management, Leadership, Management
Education
Eastern Illinois University 2008 — 2012
Bachelor's degree, History
Moraine Valley Community College 2004 — 2008
Fire Science/Fire-fighting
Layne Christensen June 2013 - Present
Service Corporation International June 2008 - June 2013
ABB Lummus Global June 1995 - June 2008
Federal Deposit Insurance Corporation June 1987 - June 1994
Skills
Customer Service, Funeral Homes, Accounts Payable, Outlook, Payroll, Accounts Receivable, Management, Budgets, Process Improvement, Accounting, Financial Reporting, Financial Analysis, General Ledger, Sarbanes-Oxley Act, Account Reconciliation, Internal Controls, Microsoft Excel, Auditing, Finance, Accruals, Training
Education
Florida State University 1977 — 1981
Bachelor of Applied Science (B.A.Sc.)
Advanced IT Concepts July 2015 - Present
Adanced IT Concepts July 2015 - Present
Stewart Enterprises April 2013 - September 2013
Service Corporation International October 2008 - February 2013
Castellaw Funeral Home May 2000 - October 2008
Skills
Customer Service, Technical Support, Microsoft Office Suite, Microsoft Excel, Outlook, Windows 7, Internet Troubleshooting, Troubleshooting, Computer Hardware, Windows XP Pro, Apple OS, Software Installation, Mobile Devices, Management, Time Management, Teaching, Team Building, Process Scheduler, Public Speaking, Customer Satisfaction, Small Business, Training, Administration, Leadership, Budgets, System Administration, Team Leadership, Sales, Coaching, Marketing, Event Planning, Event Management, Leadership Development, Nonprofits, Public Relations, Software Documentation, Strategic Planning, Social Networking, Customer Relations, Documentation, Funeral Homes, Memorial Services, Microsoft Word, Window, Networking, Account Management
Education
Western Governors University 2014 — 2016
Bachelor's Degree, Information Technology Network Administration, Sophomore
Southern Polytechnic State University 2012 — 2014
Bachelor's Degree, Information Technology, Sophomore
Gupton Jones College of Funeral Service 1997 — 1999
AS, Mortuary Science
Heritage High School 1994 — 1997
Service Corporation International January 2014 - Present
Service Corporation International September 2006 - December 2014
Affiliated Computer Services Solutions France S.A.S. September 1999 - September 2006
la Madeleine Country French Cafe August 1996 - September 1999
Education
East Texas Baptist University 1989 — 1993
Bachelor's degree, Accounting
Service Corporation International September 2015 - Present
Service Corporation International May 2015 - September 2015
Wyndham Worldwide February 2015 - March 2015
Loews Hotels May 2014 - November 2014
Alpha Phi International Fraternity January 2014 - May 2014
Junior Gym Inc. September 2013 - May 2014
JennaBenna & Co March 2013 - May 2014
Buona Sera Ristorante June 2013 - August 2013
Miller's Ale House Restaurants May 2012 - July 2012
Margaritaville May 2011 - August 2011
Skills
Hospitality Management, Restaurants, Management, Wine, Teaching, Hospitality, Hospitality Industry, Hotels, Food & Beverage, Resorts, Event Planning, Event Management, Hotel Management, Tourism, Banquets, Bartending, Microsoft Office, Customer Service, PowerPoint, Time Management, Microsoft Word
Education
Florida State University 2010 — 2014
Bachelor's Degree, Hospitality Management
Service Corporation International
Skills
Funeral Director, Embalmer, Published Author, Fundraising, Public Speaking, Leadership, Microsoft Office, Sales, Event Planning, Microsoft Word, PowerPoint, Strategic Planning
Education
Miami Dade College 2010 — 2012
Mortuary Science, Funeral Service and Mortuary Science
Florida State University 2004 — 2008
Bachelor's degree, Creative Writing
Service Corporation International 2006 - 2014
Houston Chronicle 2004 - 2006
Aleluya Comunicaciones Ltda. 1997 - 2004
Universidad Ideas 2002 - 2003
Skills
Advertising, Integrated Marketing, Marketing, Creative Direction, Marketing Strategy, Marketing Communications, Copywriting, Brand Management, Graphic Design, Corporate Branding, Brand Development, Internal Communications, Direct Mail, Email Marketing, Brochures, Strategic Planning, Lead Generation, Management, Social Media Marketing, Editing, Brand Awareness, Corporate Communications, Branding & Identity, Public Relations, Branding, Newsletters, Direct Marketing, Logo Design, Media Relations, Social Networking, SEM, Layout, Graphics, Digital Marketing, SEO, Media Planning, Campaigns, Creative Strategy, Online Advertising, Trade Shows, B2B Marketing, Adobe Creative Suite, Web Design, Collateral, InDesign, Online Marketing, Positioning, Cross-cultural Teams, Spanish, Marketing Management
Education
Escuela de Negocios y Consultoría de Empresas - FORMASELECT 2004 — 2006
Masters, Marketing, Advertising, E-Commerce and Communications
University of Houston 2001 — 2002
ESL, English as a Second Language
Fundación Universidad de Bogotá 'JorgeTadeo Lozano' 1992 — 1997
Professional, Graphic Design
Service Corporation International November 2013 - Present
Service Corporation International January 2012 - October 2013
Zen Distributors Group DBA Tagua Leather September 2005 - August 2011
Robert Half International November 2007 - March 2008
Skills
Sales, Management, Training, Marketing, Recruiting, Selling, Cold Calling, Account Management, Lead Generation, Customer Retention, Sales Process, Customer Service, B2B, Coaching, Leadership, Strategic Planning, Team Building
Education
Florida International University 2005 — 2008
Bachelor of Science (B.S.), Biology, General
Philips October 2015 - Present
Neptune Society May 2015 - July 2015
Service Corporation International November 2014 - May 2015
Service Corporation International November 2012 - November 2014
SCI July 2011 - November 2012
REI 2005 - 2009
Skills
Customer Service, Public Speaking, Community Outreach, Team Building, Event Planning, Microsoft Excel, Microsoft Office, Fundraising, Microsoft Word, PowerPoint, Leadership, Human Resources, Nonprofits, Data Entry, Leadership Development
Education
Western Governors University 2014 — 2016
Bachelors of Science, Business Management
Lake Washington Technical College 2012 — 2013
Associate of Applied Science, Funeral Service and Mortuary Science
Green River Community College 2008 — 2011
Associate's degree, General Studies, 3.81
Service Corporation International June 2015 - Present
Service Corporation International May 2013 - Present
Primerica November 2000 - Present
United Way of King County September 2000 - September 2003
Washington State Council on Prevention of Child Abuse and Neglect 1998 - 2003
Washington State Commission on Hispanic Affairs 1999 - 2000
ADELANTE 1997 - 1999
WA State Office of the Superintendent of Public Instruction 1996 - 1997
Washington State Citizen Action 1995 - 1996
Washington State Migrant Council 1990 - 1993
Skills
Sales & Recruitment, community relations, Community Development, Sales Management, Funding Applications, Government, Nonprofits, Grant Writing, Leadership Development, Team Leadership, Personal Development, Strategic Planning, Community Organizing, Public Speaking, Business Development, New Business Development, Leading Development..., Team Facilitation, Interviews, Social Networking, Networking, Hispanic Market, Coalition Development, Public Administration, Public Affairs, Press Relations, Speech Writing, Financial Services, Insurance, Community Outreach, Community Engagement, Social Media, Marketing, Social Media Marketing, Strategy, Grants, Recruitments, Leadership, Management, Training, Fundraising, Event Planning, Team Building, Coaching, Administration, Workshop Facilitation, Organizational..., Customer Service, Recruiting
Education
University of Washington 1993 — 1995
Master of Public Administration (MPA), Public Administration
Eastern Washington University 1984 — 1989
Bachelor's degree, Psychology
Leadership Tomorrow, Seattle, WA - Class of 1998 1998 — 1998
Tom Hopkins International (attended training 7 times)
Sales Excellence
William Velazquez Institute of Leadership, Los Angeles, CA
Latino Academy Initiative, Los Angeles, CA
Public Speaking, Governance, and Political Activism
United Way of King County - Project LEAD 2001 — 2001
Leadership development
Roswell Asset Advisors April 2015 - Present
Service Corporation International 2003 - 2006
The Estée Lauder Companies Inc. 2000 - 2003
ADP 1999 - 2000
Mercantile Department Stores 1996 - 1999
Elizabeth Arden 1993 - 1996
Skills
Sales Hunter, Consultative Selling, Financial Reporting, Brand Development, Lead Generation, Key Account Development, Territory Management, Solution Selling, P&L Management, Proposal Generation, Contract Negotiation, New Business Development, Competitive Analysis, B2B, Profit & Loss Management, CRM, Competitive Marketing..., Trend Analysis, Revenue Analysis, Conflict Resolution, Tactical Planning, Trade Shows, Training, Customer Satisfaction, Microsoft Excel, Microsoft Word, PowerPoint, act, Outlook, Leadership, Strategic Planning, Customer Service, Sales Management, Account Management, Team Building, Cold Calling, Recruiting, Strategic Hiring
Education
Florida State University
Bachelor of Science (BS), Economics
Projectability LLC June 2012 - Present
Self Employed Independent Consultant April 2011 - June 2012
The Fifth Business October 2006 - March 2011
Service Corporation International October 2005 - October 2006
Service Corporation International 2003 - 2005
Service Corporation International 2001 - 2003
PanAmSat September 1999 - August 2001
Skills
Marketing Communications, Internal Communications, Marketing Strategy, Corporate Communications, Public Relations, Advertising, Social Media Marketing, Media Relations, Marketing, Social Media, Online Advertising, Direct Marketing, CRM, Lead Generation, Newsletters, Business Development, Corporate Branding
Education
Florida International University - College of Business 2014 — 2015
Master of Business Administration (MBA)
Florida International University - College of Business Administration 1991 — 1996
BBA, Marketing
Academia San Jose
El Paso county clerk May 2015 - Present
Blue Range Physician Management Services, L.P. July 2014 - May 2015
Service Corporation International March 2013 - July 2014
Dominon Ambulance 2011 - 2012
Elite August 2010 - July 2011
Skills
Healthcare, Cpr Certified, Proficient Typing Skills, Restaurants, Computers, Spanish-speaking, Ambulance, Social Media, Microsoft Word, CPR Certified, Public Speaking, Event Planning, Hospitals, Customer Service, Microsoft Excel, Microsoft Office, Strategic Planning, Leadership, Team Building, Training
Education
Grand Canyon University 2015 — 2021
Doctor of Education (EdD), Health/Health Care Administration/Management
Southwest University El Paso, Tx 2013 — 2015
Bachelor of Applied Science (BASc), Health/Health Care Administration/Management
El Paso Community College 2007 — 2010
Emergency Medical Technology/Technician (EMT Paramedic)
Service Corporation International August 2014 - Present
The Disney Store May 2013 - Present
Skills
Microsoft Office, Public Speaking, Customer Service, Training, Leadership, Team Building, Microsoft Excel, Coaching, Strategic Planning, Sales, Microsoft Word, Onboarding, Employee Relations
Education
Georgia Perimeter College 2005 — 2011
Associate's degree, Foreign Languages, Literatures, and Linguistics
Admiral Farragut 2002 — 2003
Valdosta State University
Bachelor's degree, American Sign Language (ASL)
Hines Funeral Home, Inc. June 2000 - Present
Darlington Memory Gardens June 1999 - Present
Time Warner Cable June 2007 - February 2010
Service Corporation International May 2005 - June 2007
Skills
Customer Service, Public Speaking, Leadership, Sales Management, Microsoft Office, Team Building, Event Planning, Contract Negotiation, Staff Development, Data Entry, Training, Employee Relations, Funeral Homes, Inventory Management, Social Media Marketing, Customer Satisfaction, Consumer Products
Education
DeVry University 2005 — 2006
Bachelors, Business Management
Fayetteville Technical Community College 1998 — 2000
Associate's degree, Funeral Service and Mortuary Science
South Carolina State University 1992 — 1997
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
Hartsville High School
Western Asset Protection October 2013 - Present
Chapel in the Hills Elementary and Preschool August 2006 - January 2011
Service Corporation International May 1993 - September 2001
Nanini Northwest November 1991 - October 1992
Pima Savings and Loan Association September 1983 - August 1991
Skills
Proficient in Microsoft..., Typing skills of over..., Licensed Property &..., Previously held Arizona..., Budgets, Contract Negotiation, Program Management, Sales, Administrative..., Proposal Writing, Facilities Management, Real Estate, Invoicing, Property Management, Office Administration, Insurance, Spreadsheets, Inventory Control, Leases
Education
GateWay Community College 2011 — 2012
Currently Pursuing Associate's Degree, Business, Management, Marketing, and Related Support Services
Pima Community College 1985 — 1986
Crowley Maritime January 2015 - Present
Crowley Maritime March 2013 - January 2015
SPX Corporation May 2012 - March 2013
Granite Services (GE Affiliate) April 2011 - July 2012
Service Corporation International March 2008 - June 2011
Baylor College of Medicine May 2007 - March 2008
Skills
Industrial Hygiene, Occupational Health, OSHA, Public Health, MBA, Accident Investigation, Environmental Compliance, Industrial Safety, EHS, Safety Management..., Ergonomics, Workplace Safety, Construction Safety, EPA, Hazardous Waste..., Inspection, Risk Assessment, Behavior Based Safety, Supervisory Skills, Safety Training, Hazardous Materials, Hazard Recognition, ISO 14001, Hazard Analysis, HAZWOPER, Environmental Auditing, Environmental..., Root Cause Analysis, Process Safety, Safety Engineering, HAZOP, Pipelines, Radiation Safety, Quality Auditing, ISO, Emergency Management, Safety Auditing, Auditing, Hazardous Materials..., First Aid, Investigation, Hazard Identification, Workers Compensation, Environmental Awareness, Waste Management, Iso 9000, Process Safety..., Fire Safety, Gas, Remediation
Education
Massachusetts Institute of Technology 2015 — 2015
University of Houston, C.T. Bauer College of Business 2008 — 2010
MBA
The University of Texas Health Science Center at Houston 2006 — 2007
MPH
Florida State University 2000 — 2004
BS
Service Corporation International August 2009 - Present
Service Corporation International August 2009 - Present
Skills
Family Services, Funeral Homes, Compassion, Ceremonies, Community Service, Social Services, Grief Counseling, Leadership Development
Education
Fullerton College 1984 — 1987
Associate's Degree
Sauls Funeral Home 2011 - Present
Fox & Weeks Funeral Directors January 2008 - August 2013
Service Corporation International 2001 - 2008
Skills
Leadership, Emergency Management, Event Planning, Public Speaking, Leadership Development, Community Outreach, Operations Management, Public Relations, Risk Assessment, Physical Security, Fundraising, Recruiting, Team Building, Customer Service, Coaching, Team Leadership, Private Investigations, Supervisory Skills, Marketing, Event Management, Microsoft Office, Project Management, Policy, Non-profits, Microsoft Word, Microsoft Excel, Strategic Planning, Volunteer Management, Budgets, Management, Funeral Homes, Memorial Services, Nonprofits, Process Improvement, Training, Sales, PowerPoint, Time Management, Customer Satisfaction, Negotiation, Program Management, Contract Negotiation, Social Media, Social Networking, Small Business, Sales Management, Marketing Strategy, New Business Development, Account Management, Project Planning
Education
Ogeechee Technical College 2010 — 2013
Associate's degree, Marketing Management, GPA - 3.94
Gupton Jones College of Funeral Service 1997 — 1999
Associate of Science (A.S.), Funeral Service and Mortuary Science
Oppenheimer & Co. Inc. November 2014 - Present
Service Corporation International April 2014 - Present
Millsap Enterprises September 2010 - Present
Skills
New Business Development, Sales Management, Account Management, Business Development, Sales, Bilingual, Management, Sales Presentations, Leadership, Direct Sales, Sales Process, Sales Operations, Customer Service, Customer Satisfaction, Cold Calling, Customer Retention, Employee Benefits, Building Relationships, Training, Team Building
Education
Florida State University 1994 — 1997
Bachelor's Degree, International Finance, 3.77
Service Corporation International June 2014 - Present
Gutterman Warheit Memorial Chapel October 2005 - Present
Kraeer Funeral Homes May 1996 - September 2002
Skills
Social Media, Public Speaking, Event Planning, Fundraising, Compassion, Strategic Planning, Microsoft Office, Grief Counseling, Community Outreach, Program Development, Social Services, Family Services, Case Managment, Funeral Homes, Memorial Services, Volunteer Management, Case Management
Education
Florida Metropolitan University 2000 — 2003
Master's degree, Criminology
Florida Atlantic University 1994 — 1999
Bachelor's degree, Clinical Psychology
Miami Dade College 1995 — 1997
Associate of Science (A.S.), Funeral Service and Mortuary Science
MDLIVE, Inc. October 2014 - December 2014
Service Corporation International July 2014 - October 2014
eNetITGroup February 2014 - June 2014
Franklin Realty Consultants January 2010 - 2014
kforce-technology-staffing January 2008 - December 2009
ge-money January 2004 - December 2007
Countrywide Home Loans January 2002 - December 2003
Skills
Business Development, Account Management, Technical Recruiting, Talent Acquisition, New Business Development, Cold Calling, Recruiting, Negotiation, Sales, Sourcing, Contract Negotiation, Sales Management, Applicant Tracking..., Contract Recruitment, Vendor Management, Strategic Planning, Direct Sales, Internet Recruiting, Leadership, CRM, Management, Customer Retention, Team Building, Interviews, Sales Presentations, Enterprise Software, Finance, Start-ups, Lead Generation, Salesforce.com, Forecasting, Sales Operations, Strategy, Selling, Process Improvement, Training, Executive Management, Sales Process
Education
Florida State University 1997 — 2001
Bachelors in Science, Business
CBC Fundraising LLC, an Attractions Dinning and Value Guide Franchise April 2015 - Present
Attractions Dining and Value Guide April 2012 - Present
George Coleman Ford February 2012 - March 2012
Service Corporation International September 2011 - January 2012
Gardner-Webb University January 2010 - June 2011
Skills
Customer Service, Sales, Contract Negotiation, Project Planning, Team Building, Coaching, Leadership, Marketing, Public Speaking, Cold Calling, Customer Satisfaction, Leadership Development, Training, Event Planning, Sales Management, Strategic Planning, Sales Process, Microsoft Office, Team Leadership, Microsoft Excel, Fundraising, Nonprofits
Education
Gardner-Webb University 2007 — 2011
Bachelor's degree, Business Administration
Gardner-Webb University 2007 — 2011
Bachelor of Science, Business Administration
CenterPoint Energy May 2015 - Present
Service Corporation International July 2011 - April 2015
Morgan, Lewis & Bockius LLP October 2009 - June 2011
U.S. District Court for the Southern District of Texas September 2007 - August 2009
University of Baltimore Law School Civil Advocacy Clinic: Immigrant Rights Project August 2006 - December 2006
The Eisenhower Institute July 2003 - May 2004
The White House September 2001 - December 2001
Skills
Litigation, International Law, Licensing, Legal Writing, Legal Research, Intellectual Property, Employment Law, Commercial Litigation, Corporate Law, Legal Assistance, Mediation, Civil Litigation, Appeals, Arbitration, Corporate Governance, Privacy Law, Legal Issues, Courts
Education
University of Baltimore School of Law 2004 — 2007
J.D., Law
Georgetown University 1999 — 2003
B.A., Government
Service Corporation International September 2015 - Present
Michigan Cremation & Funeral Care April 2010 - September 2015
Adventures In Advertising/ MarComm Promotions Inc May 2001 - March 2010
Enterprise Rent-A-Car January 2003 - March 2004
Service Corporation International March 1998 - April 2001
Skills
Sales Management, Customer Service, Account Management, Microsoft Office, Direct Marketing, Microsoft Excel, Team Building, Training, PowerPoint, Strategic Planning, Microsoft Word, Social Media, Management, Leadership, Public Relations, Marketing Strategy, Sales, Marketing, Public Speaking, Event Planning, Advertising, Event Management, Social Networking, Cold Calling
Education
Ferris State University 2009 — 2010
B.S., Business Administration/ Marketing
Cincinnati College of Mortuary Science 1997 — 1998
A.S., Funeral Service/ Business
Snap Fitness 24/7 February 2013 - Present
Service Corporation International March 2011 - Present
Undisclosed Funeral Service 2003 - Present
Fair Funeral Home November 2008 - March 2011
Skills
Life Insurance, Embalming / Restoration, Advanced Planning, Health Insurance, Sales, Insurance, Customer Service, Sales Operations, Small Business, Team Building, Marketing, Sales Management, Direct Sales, Cold Calling, Customer Retention, Training
Education
Fayetteville Technical Community College
AS, Funeral Service and Mortuary Science
Service Corporation International January 2014 - Present
Licensed Life/Health/Accident Insurance Agent, State of California November 2011 - December 2013
EBA Financial & Insurance Services, Inc. January 2010 - November 2011
The Johnston Group July 2001 - June 2009
Bugle Boy Industries, Inc. August 1993 - November 2000
Skills
Life/Health Insurance..., Securities Liaison, Notary Public, Liaison, Securities, Investment Properties, Real Estate, Real Estate Transactions, Property Management, Retail, Management, Customer Service, Employee Benefits, Small Business, Insurance, Strategic Planning, Negotiation, Leadership, Budgets, Workers Compensation, Team Building, Training, Coaching, Microsoft Office
Education
Glenville State College
Business Administration and Management, General
University of Maryland College Park
Psychology
J.P. Morgan August 2012 - Present
Service Corporation International December 2007 - August 2012
Spherion March 1999 - December 2007
SCI 2000 - 2002
Cardinal Health 1999 - 2001
Norrell Information Services 1999 - 2001
Dealer Solutions 1997 - 1999
Meditrol 1996 - 1997
MediTROL 1996 - 1997
Education
University of Houston 1991 — 1995
B.Sc., Computer Science
Government College University, Lahore
Lakeshore Memorial Services June 2015 - Present
Service Corporation International February 2015 - June 2015
Cathedral Energy Services November 2010 - February 2015
Clear Channel Communications December 2006 - May 2008
Skills
MS Excel Pivot Tables, Directional Drilling, Oil & Gas Industry, Compass, AutoCAD, Oil & Gas, Financial Reporting, Internal Communications, Supervisory Skills, Microsoft Office, Photoshop Elements, Photoshop, Lightroom, Adobe Creative Suite, Microsoft Excel, Microsoft Word, PowerPoint, Event Planning, Inventory Analysis, Adobe Acrobat, Accounts Payable, Blogging, Photography, Community Outreach, Accounting, Inventory Control, Database Design, Time Management, Well Planning, Natural Gas, Oilfield, Customer Service, Petroleum, Gas, Leadership, Management, Marketing, Energy Industry, Accounts Receivable, Funeral Homes, Office Management, Office Administration, Contract Management, General Ledger, Coding Experience, Proofreading, Photo Editing
Education
Grand Valley State University 2004 — 2008
Bachelor of Arts (BA), Communication and Media Studies
Wyoming Rogers High School 2000 — 2004
365 Productions Inc. September 2015 - Present
Clarity Technical Solutions February 2015 - August 2015
Wasserman Media Group July 2014 - January 2015
AEG February 2013 - July 2014
Zimmer InterMed, Inc January 2012 - February 2013
Acumed January 2012 - February 2013
TaylorMade-adidas Golf May 2008 - January 2012
Del Mar Country Club March 2007 - May 2008
Toyota July 2005 - January 2007
Service Corporation International July 2004 - June 2005
Skills
Sales, Sales Operations, Product Marketing, Sales Management, Trade Shows, Inventory Management, Forecasting, Medical Devices, Account Management, Marketing Strategy, Social Media Marketing, Direct Sales, Sports Marketing, Customer Service, Retail, Social Media, Event Management, Marketing, Sponsorship
Education
Golf Academy of America-Carlsbad
Associate's degree, Business Administration, Management and Operations
University of Redlands
Headwaters MB December 2014 - Present
River Road Partners, LLC September 2007 - Present
NextMed October 2011 - June 2013
CyraCom May 2006 - May 2007
Self-employed July 2004 - February 2006
Service Corporation International August 2002 - November 2003
Service Corporatin International March 2000 - August 2002
Bank of America Securities August 1988 - February 2000
Chicago Board of Trade 1982 - 1985
Skills
Corporate Finance, Mergers, Strategic Planning, Restructuring, Business Strategy, Succession Planning, Marketing, Managerial Finance, Financial Analysis, Business Planning, Due Diligence, Start-ups, Mergers & Acquisitions, Finance, Financial Modeling, Marketing Strategy, Healthcare, Financial Services, Business Services, Bankruptcy, Interim Management, Leadership, Management Consulting, Executive Management, Entrepreneurship, Venture Capital, Private Equity, Corporate Development, Strategy, Business Development, Acquisition Integration, Divestitures, Investor Relations, Valuation, M&A experience, Acquisitions, Business Valuation, Angel Investing, Leveraged Finance, IPO, Capital, Management, Turn Around Management, Debt Restructuring, Business Restructures
Education
Emory University 1985 — 1987
MBA
Vanderbilt University 1978 — 1982
BS, Engineering Science and Business Administration
BPC 51
Highland Park High School
NRG Energy Inc. November 2012 - Present
NRG Energy September 2004 - November 2012
Independent Consultant 2003 - 2004
Koch Capital Markets August 2002 - July 2003
Entergy Wholesale Operations January 2000 - January 2002
Service Corporation International January 1998 - January 2000
NationsBank January 1994 - January 1997
Skills
Financial Modeling, Mergers & Acquisitions, Valuation, Capital Markets, Financial Analysis, Portfolio Management, Finance, Project Finance, Equities, Investments, Fixed Income, Venture Capital, Financial Risk, Strategic Financial..., Start-ups, Credit Analysis, Analysis, Hedging, Credit, Banking
Education
Emory University 1997 — 1998
Ph.D. program, International Political Economics
Indiana University 1989 — 1994
Dual Major: BS; BA, Finance and International Studies; Economics
Service Corporation International July 2012 - Present
Exit Team Realty June 2004 - September 2012
Jewish Federation of South Palm Beach County 1998 - 2004
Skills
Contract Negotiation, Public Relations, Short Sales, Sellers, Psychotherapy, Real Estate, REO, Sales Management, Buyer Representation, Marketing, Selling, Strategic Planning, Management, Foreclosures, Marketing Strategy
Education
Florida Atlantic University
Teradata May 2007 - Present
Service Corporation International January 2000 - Present
DemandTec January 2004 - February 2012
Del Monte Foods March 2008 - December 2011
Bill Me Later, Inc. March 2006 - November 2008
Delta Air Lines February 2006 - April 2008
American Stores Company January 1977 - July 1998
Skills
Start-ups, Strategic Planning, SaaS, Business Strategy, Analytics, Retail, Business Development, Mergers, Business Intelligence, Cross-functional Team..., Entrepreneurship, Strategy, Executive Management, Product Management, Cloud Computing, Management, Management Consulting, Enterprise Software, Competitive Analysis, Marketing Strategy, Leadership Development, Team Leadership, Mergers & Acquisitions, P&L Management, Leadership, Business Process..., CRM
Education
Harvard Business School 1986 — 1986
AMP, Management
University of Utah
MBA
Service Corporation International January 2015 - Present
Service Corporation International September 2011 - January 2015
American Funeral Financial, LLC December 2010 - October 2011
Affinity Caskets May 2009 - October 2011
MTY Inc. December 2008 - October 2011
Vera Lee Garment Company September 2010 - December 2010
Ready Set Merchandising January 2008 - March 2009
Veterans Direct 2007 - 2008
Forever Enterprises September 2005 - December 2007
The Home Depot 1995 - 2004
Skills
Management, Sales, Training, Retail, Customer Service, B2B, Team Building, Strategic Planning, Public Speaking, Marketing Strategy, New Business Development, Social Media, Team Leadership, Contract Negotiation, Recruiting, Business Planning, Operations Management, Business Development, Inventory Management, Leadership Development, Merchandising, Social Media Marketing, Logistics, Event Planning, Compassion, Marketing, Time Management, Sales Management, Fundraising, Small Business, Business Strategy, Coaching, Account Management, Advertising, Microsoft Office, Event Management, Selling, Leadership, Public Relations, Project Planning, Entrepreneurship, Budgets, Sales Operations, Customer Satisfaction, Social Networking, Negotiation, Direct Sales, Cold Calling, Marketing Communications, Nonprofits
Education
College 1990 — 1994
Florida International University
Essential Formulas Inc. December 2008 - Present
Service Corporation International December 1988 - May 2003
Pasadena Sash and Door January 1974 - December 1988
Skills
Customer Service, Social Media Marketing, Nutrition, Small Business, Microsoft Excel, Project Management, Leadership, Retail, Marketing, Coaching
Education
Palmer College of Chiropractic 1972 — 1974
Chiropractic
Eastern New Mexico University-Roswell Campus 1969 — 1971
New Mexico Military Institute 1966 — 1969
Service Corporation International November 2014 - Present
Service Corporation International June 2012 - October 2014
JP Morgan Chase September 2011 - March 2012
KBR December 2010 - August 2011
JP Morgan Chase January 2001 - January 2010
JPMorgan Chase January 2001 - January 2006
Gulf War January 1990 - January 1991
Education
Grambling State University
Business Management
Service Corporation International September 2014 - Present
Lincoln Land Community College June 2011 - Present
Springfield Public School District 186 August 1999 - Present
Skills
Curriculum Design, Curriculum Development, Educational Technology, Instructional Design, Teaching, Staff Development, Higher Education, Classroom, Tutoring, Educational Leadership, E-Learning, Instructional Technology, Adult Education, Teacher Training
Education
Vincennes University 2011 — 2014
Associate's Degree, Funeral Service and Mortuary Science
Eastern Illinois University 2001 — 2005
M.S., Technology
W.E.Bush & Associates, Insurance Services March 2006 - Present
Service Corporation International January 2015 - August 2015
SCI August 2009 - December 2014
Skills
Nonprofits, Strategic Planning, Teaching, Community Outreach, Public Speaking, Non-profits, Real Estate, Sellers, Volunteer Management, Fundraising, Coaching, Leadership Development, Sales, Team Building, Leadership, Conflict Resolution, Customer Service, Event Planning, Small Business, Training, Organizational..., Negotiation, Program Development, Staff Development, Executive Coaching, Administration
Education
The University of Georgia 2002 — 2004
Educational Leadership and Administration, General
Johnson Bible College 1991 — 1993
New Testament Exposition
Harding University 1978 — 1981
Religion/Religious Studies
Service Corporation International January 2015 - Present
HK Surgical, Inc. August 2012 - Present
RS Medical July 2011 - August 2012
Laser Spine Institute July 2007 - February 2010
Laser Spine Institute July 2007 - February 2010
Koli-Med Inc September 2006 - March 2007
Skills
Microsoft Excel, Sales, Microsoft Word, Management, Sales Management, Project Management, PowerPoint, Time Management, Account Management, Marketing Strategy, Customer Service, Healthcare, Project Planning, Microsoft Office, Marketing, Selling
Education
Eastern Kentucky University 1998 — 2003
Yes, Sports Management
Eastern Kentucky University
Bachelor of Science, Sports Management
Villanova University February 2013 - Present
Florida Institute of Technology October 2012 - January 2013
Service Corporation International August 2010 - November 2011
Tampa,Florida March 2005 - August 2010
Skills
Microsoft Office, Customer Service, PowerPoint, Microsoft Excel, Microsoft Word, Public Speaking, Research, Outlook, Higher Education, Data Analysis, Event Planning, Time Management, Access, Data Entry, Critical Thinking, Sales, Recruiting, Community Outreach, Nonprofits
Education
Florida International University 1974 — 1977
Bachelors in Special Education
Miami Dade College 1973 — 1974
Associate's degree, Biology/Biological Sciences, General
Service Corporation International May 2007 - February 2015
Perot Systems Government Services / Citizenship & Immigration Services June 2003 - August 2006
Choctaw Management Services Enterprise / Citizenship & Immigration Services December 2002 - May 2003
Skills
Process Improvement, Team Building, Leadership, Quality Assurance, Coaching, Program Management, Microsoft Office, Management, Business Analysis, Customer Service, Software Quality..., Troubleshooting, Leadership Development, Testing, PMP, Budgets, Project Planning, Software Documentation, SharePoint, Product Development, Windows, Human Resources, OSHA, Project Management, Training, Team Leadership, Microsoft Excel, Microsoft Word
Education
The Academy of South Florida 2015 — 2015
MCSA & MCSD, SQL Server, Web Applications
Embry-Riddle Aeronautical University
Bachelor's Degree, Aerospace, Aviation Safety, and Business
Embry-Riddle Aeronautical University
Master's Degree, Business Administration
Service Corporation International April 2009 - Present
Skills
Microsoft Office, Event Planning, Customer Service, Teaching, Word, Excel, Coaching, Community Outreach, Sales Management, Windows, Customer Satisfaction, Leadership Development, Small Business, Team Building, Fundraising, Leadership, Training, Public Relations, Microsoft Excel, Public Speaking, Strategic Planning, Social Networking, Marketing, Microsoft Word, Team Leadership, Sales, Nonprofits, PowerPoint, Social Media, Event Management, Budgets, Marketing Strategy, Entrepreneurship, Research, Marketing Communications, New Business Development, Social Media Marketing, Editing, Advertising, Cold Calling, Healthcare, Project Management, Sales Presentations, Account Management, Program Management, Time Management, Outlook, Data Entry, Human Resources, Management
Education
Gettysburg College 1959 — 1963
Bachelor of Arts (BA), Biology, General
Service Corporation International Family Services CounselorMount Nebo Miami Memorial GardensAugust 2011 - Present
Mount Nebo Kendall August 2011 - Present
Riverside Gordon Memorial Chapels January 2011 - Present
Skills
Administration, Training & Development, Supervisory Skills, Word, PowerPoint, Outlook, Excel, Access, Counseling, Budgeting, Fundraising, Documentation, Public Speaking, Research, Writing, Coaching, Teaching, Case Management, Crisis Intervention, Editing, Non-profits, Blogging, Team Building, Strategic Planning, Scheduling, New Business Development, Problem Solving, Change Management, Event Management, Mentoring, Employee Relations, Speech Writing, Speech Coaching, Microsoft Office, Customer Relations, Public Relations, Social Media, Child Welfare, Organizational..., Leadership Development, Conflict Resolution, Interviewing, Staff Development, Team Leadership, Policy, Community Relations, Windows, Time Management, Social Networking, Teamwork
Education
Florida International University 1986 — 1990
Master of Science, Psychology
Miami Dade College 1976 — 1978
Service Corporation International
Skills
Strategic Planning, Team Building, Coaching, Public Speaking, Sales Management, Budgets, New Business Development, Customer Service, Financial Modeling, Executive Management, Accounting, Financial Analysis, Small Business, Marketing, Process Improvement, Negotiation, Financial Reporting, Cold Calling, Contract Negotiation, Marketing Strategy, Management, Account Management, Business Development, Leadership, Training, Selling, Sales, Sales Operations, Business Planning, Direct Sales, Retail, Cemeteries, Funeral Homes, Customer Satisfaction, Sales Presentations, Sales Process, Start-ups, B2B, Forecasting, Recruiting, Business Strategy, Team Leadership, Customer Retention, Management Consulting, Operations Management, Memorial Services
Education
Gonzaga University
University of Kansas
Service Corporation International November 2014 - Present
Skills
Corporate Communications, Community Outreach, Life Insurance, Networking, Banking
Education
Florida Memorial College 2001 — 2003
Service Corporation International April 2003 - Present
Skills
Management, Microsoft Office
Education
Gupton Jones College of Funeral Service 1991 — 1992
Funeral Service and Mortuary Science
Service Corporation International 2012 - Present
Dover Area School District August 2007 - March 2012
Skills
Data Entry, Spreadsheets, Outlook, Administrative..., File Management, Office Management, QuickBooks, Payroll, Accounts Payable, Office Administration, 10 Key, Microsoft Publisher, Bookkeeping, Accounts Receivable, Filing, Expenses, Confidentiality, PeopleSoft, Microsoft Word, Microsoft Excel
Education
Everest College-Phoenix 2010 — 2012
Associate's degree, Accounting
Service Corporation International 2009 - Present
ManpowerGroup-Client of NRG Energy May 2013 - December 2013
Experis IT-Client Service Corporation International 2009 - 2011
teleNetwork 2007 - 2009
US Navy June 2000 - April 2006
Skills
Vendor Relationships, Process Improvement, Software Documentation, Enterprise Software, SharePoint, Cloud Computing, Project Coordination, Team Building, Troubleshooting, Computer Hardware, Technical Training, Networking, Performance Metrics, McAfee, Project Planning, Windows 7, Business Strategy, IT Strategy, IT Operations, Testing, SCCM, VoIP, Wireless Broadband, XP, Office 2010, Office 365, Microsoft Excel, Active Directory, Cisco VPN, System Administration, Windows Server, Technical Support, Servers, Hardware, Software Installation, Citrix, System Deployment, Help Desk Support, Laptops, Visio, Printers, Linux, Windows, Windows XP, Requirements Analysis, BMC Remedy, Group Policy, Information Technology, Microsoft Exchange, VPN
Education
Texas State University-San Marcos 2003 — 2007
Bachelor of Applied Science (B.A.Sc.)
Frank Phillips College 2001 — 2003
Associate of Science (A.S.)
Service Corporation International February 2006 - Present
SCI Western Market Support Center, Inc. March 2003 - Present
Service Corporation International March 2003 - January 2006
Service Corporation International October 1999 - June 2000
Service Corporation International March 1998 - September 1999
Service Corporation International December 1996 - February 1998
Service Corporation International March 1987 - November 1996
Service Corporation International August 1981 - February 1986
City of Pontiac May 1973 - August 1981
Skills
Sales Management, Customer Service, Sales, Contract Negotiation, Negotiation, New Business Development, Project Management
Education
Eastern Michigan University 1965 — 1969
Bachelor's Degree, Music Performance, General
Service Corporation International November 2010 - Present
Service Corporation International September 2007 - November 2010
Skills
Grief Counseling
Education
Miami Dade College - W.L Philbrick School of Mortuary Science 2009 — 2010
Associate of Science (AS), Mortuary Science and Embalming/Embalmer
Florida International University 2005 — 2009
Bachelor's degree
Service Corporation International September 2013 - Present
Education
Gupton Jones College of Funeral Service 2012 — 2013
Mortuary Science
Vernon College 1979 — 1982
Service Corporation International March 2014 - Present
Family Life Developmental Center May 2012 - May 2013
Louisiana Methodist Children’s Home August 2010 - August 2011
Maxfour Engineers & Architects May 2009 - August 2009
Skills
Customer Service, Microsoft Office, Microsoft Excel, Public Speaking, Strategic Planning, Event Planning, Microsoft Word, Research, PowerPoint, Management, Human Resources, Project Management, Analysis, Employee Relations, Office Administration, Employee Training, Presentation Skills, Leadership, Challenge Driven, Team Building, Task Driven, Public Administration, Time Management, Sales Process, Sales, Direct Sales, Cold Calling
Education
Grambling State University
Master of Public Administration (MPA), Human Resources Management
Grambling State University
Bachelor of Science (BS), Business Management & Economics
Dignity Memorial Funeral Homes August 2015 - Present
Service Corporation International January 2014 - July 2015
Service Corporation International March 2007 - December 2013
Skills
Leadership, Customer Service
Education
Florida State University 1987 — 1991
Bachelor's Degree, Economics, Political Science