Service Corporation International
Industry: Funeral home company
DescriptionService Corporation International is an American provider of funeral goods and services as well as cemetery property and services. It is headquartered in Neartown, Houston, Texas. SCI operates more than 1500 funeral homes and 400 cemeteries in 43 states, eight Canadian provinces, and Puerto Rico. Headquarters: Houston, Texas, United States CEO: Thomas L. Ryan Number of employees: 23,785 (2015) http://investors.sci-corp.com/phoenix.zhtml?c=108068&p=irol-reportsAnnual Parent organizations: Service Corp International (Canada) Ltd (Federal) ownership as follows:,
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Service Corporation International Employees
Aflac October 2013 - Present
iHeart Media (Clear Channel) September 2010 - September 2013
Service Corporation International January 2005 - February 2010
Edgewood Baptist Church November 2002 - December 2004
Rock Hill Baptist Church, Brentwood, MO June 1999 - October 2002
Skills
Fundraising, Media Relations, Public Relations, Event Planning, Public Speaking, Nonprofits, Social Media, Social Networking, Community Outreach, Marketing, Strategic Planning, Social Media Marketing, Event Management, Leadership, Facebook, Sales, Team Building, Advertising, Customer Service, Management, Microsoft Office, Leadership Development, Budgets, Volunteer Management, Marketing Strategy, Sales Management, Marketing Communications
Education
The Southern Baptist Theological Seminary 1996 — 1998
Master of Divinity (M.Div.), Theology/Theological Studies
Murray State University 1992 — 1996
Bachelor's degree, Political Science and Government
Service Corporation International July 2009 - Present
Black On Black Love October 1999 - July 2007
Advocate Bethany Hospital July 1985 - December 1999
Mount Sinai Health System September 1989 - October 1994
Skills
Counseling Psychology, Mental Health Counseling, Life Insurance, Coaching, Discharge Planning, Home Health Care..., Licensed in selling..., Event Planning, Radio Host, Radio Broadcasting, Social Services, Community Outreach, Nonprofits, Public Speaking, Fundraising, Case Management
Education
Spertus Institute of Jewish Studies 1995 — 1997
Master's Degree, Human Services Administration
National Louis University 1985 — 1987
Bachelor's Degree, Human Services with concentration in Social Work Services
Lindblom Technical High School 1973 — 1977
High School, Math & Science
AmerAssist A/R Solutions March 2014 - Present
FireDream May 2009 - January 2014
WAMU - Washington Mutual Bank 2003 - 2009
The Alderwoods Group 2002 - 2003
Service Corporation International 1998 - 2002
Great Western Insurance Company 1996 - 1998
The Bills Group Consulting 1989 - 1996
Tektronix, Inc., Plastics Division / TriQuest Corp. Plastics 1986 - 1989
Skills
New Business Development, Account Management, B2B, Management, Mortgage Lending, Lead Generation, Sales Management, Customer Service, Microsoft Office, Business Development, Underwriting, Sales, Loans, Real Estate, Marketing, Business Management..., Turnaround Experience, Power of Analysis, Ability to Communicate, Leadership Capability, Ability to Manage Change, Meeting Budgets,..., Continuous Improvement..., Strategic Skills, Coaching/Training, Performance Management, Judgment/Decision Making, Problem Solver, Business Literacy, Customer Focus, Integrity, Collaboration/Teamwork, Management Consulting, Leadership, Team Building, Training, Strategic Planning
Education
Oregon State University 1979 — 1982
BS, Business Administration, Accounting
Service Corporation International October 2014 - Present
Service Corporation International August 2014 - October 2014
Susser Petroleum Partners May 2014 - July 2014
National Oilwell Varco January 2014 - May 2014
Speedshore December 2013 - December 2013
Ralph E Likins CPA Firm January 2010 - August 2011
Prairie View University College February 2009 - January 2011
Mission Brenham May 2009 - August 2009
Skills
Auditing, Microsoft Excel, Accounting, Microsoft Word, Leadership, Project Planning, Management, Analysis, Invoicing, Public Speaking, Budgets, Payroll, Financial Accounting, Financial Reporting, Finance, Financial Statements, Microsoft Office, PowerPoint, Customer Service, Accounts Payable, Time Management
Education
Prairie View A&M University 2008 — 2013
Bachelor of Business Administration (BBA), Accounting
Prairie View A&M University 2008 — 2013
Bachelor of Business Administration (B.B.A.), Accounting
Harvard Risk Management Corporation May 2015 - Present
Westminster Memorial Park February 2015 - May 2015
Service Corporation International August 2009 - May 2015
Oakdale Memorial Park and Mortuary January 2010 - February 2015
Holy Sepulcher Cemetery November 2005 - August 2009
Pacific Monarch Resorts November 2001 - October 2005
Skills
Sales, Customer Service, Funeral Homes, Event Planning, Compassion, Team Building, Public Relations, Customer Satisfaction, Community Outreach, Social Media, Advertising, Public Speaking, Insurance, Marketing, Strategic Planning, Leadership, Small Business, Time Management, Coaching, Staff Development, Cemeteries
Education
Pasadena City College
A.A.
University of California, Irvine
B.A.
Geo. H. Lewis & Sons Funeral Directors September 2014 - Present
Geo. H. Lewis & Sons Funeral Directors July 2012 - August 2014
Forest Lawn Memorial Parks and Mortuaries February 2008 - January 2012
Service Corporation International October 2004 - February 2008
Mission Park Funeral Chapels & Cemeteries May 2000 - October 2004
Baca's Funeral Chapels December 1991 - December 1999
Education
San Antonio College 1999 — 2001
Mortuary Science and Embalming/Embalmer, Graduated (Phi-Theta-Kappa) Honors
New Mexico State University 1995 — 1999
Business, Management, Marketing, and Related Support Services
Neptune Society February 2015 - Present
Service Corporation International April 2014 - Present
Stewart Enterprises September 2011 - May 2014
Stewart Enterprises August 2010 - September 2011
Skills
Solid computer skills, Data Entry, Organization, Microsoft Office, Microsoft Excel, Mediation, Grief Counseling, Product Marketing, Directing, Multimedia, Soundbooth, Microsoft Publisher, PowerPoint, Presentations, Designs, Online Research, Ceremonies, Event Planning, Customer Satisfaction, Sales Management, Team Leadership, Public Speaking, Management, Customer Service, Funeral Homes, Team Building, Training, Outlook, Office Management, Administrative..., Memorial Services, Coaching, Strategic Planning, Cemeteries, Social Media Marketing, Process Scheduler, Compassion, Bloodborne Pathogens, Community Service, Urns, Family Services, Public Relations, Obituaries, Thanatology
Education
Dallas Institute of Funeral Service 2009 — 2010
Associate of Arts and Sciences (A.A.S.), Funeral Service and Mortuary Science
Mountain View College 2001 — 2003
Associate's degree, Behavioral Sciences
StoneMor Partners, L.P. January 2015 - Present
Carriage Services March 2014 - January 2015
Stewart Enterprises April 2012 - January 2014
Stewart Enterprises 2009 - 2012
Stewart Enterprises 2006 - 2009
CSP Servics, Inc. 2005 - 2006
Service Corporation International 1994 - 2005
Skills
Training, Management, Customer Satisfaction, Customs Regulations, Customer Experience, Memorial Services, Sales, Sales Operations, Value Based Selling, Sales Management, Business Development, Pricing, Customer Service, Time Management, Advertising, Human Resources, Analysis, Customer Retention, Cold Calling, Sales Process, Direct Sales, Team Building
Education
Palm Beach College 1990 — 1993
Business
Palm Beach State College 1990 — 1993
PepsiCo November 2014 - Present
Service Corporation International January 2014 - October 2014
Service Corporation International June 2013 - August 2013
Le Dang Agency & Services October 2012 - May 2013
Skills
Payroll, Accounting, Tax Returns, Spreadsheets, Corporate Tax, State Tax, Journal Entries, Tax Research, Account Reconciliation, PowerPoint
Education
Penn State University 2010 — 2013
Bachelor of Science (BS), Accounting, 3.85/4.00
Penn State University 2010 — 2013
Bachelor's degree, Accounting
JPMorgan Chase January 2013 - June 2014
JPMorgan Chase, NA April 2011 - December 2012
Service Corporation International 2007 - 2010
Lane Supply Inc. 1990 - 1997
Skills
Banking, Mortgage Banking, Loan Servicing
Education
North Lake College
Caliber Home Loans October 2014 - Present
Bank of America December 2013 - October 2014
Wells Fargo Home Mortgage September 2009 - December 2013
Hoffman, Hanono Insurance Service September 2008 - March 2009
Wells Fargo Home Mortgage April 2006 - August 2008
Countrywide Home Loans June 2003 - April 2006
Bank of America December 2001 - June 2003
Service Corporation International July 1994 - December 2001
Skills
Residential Homes, First Time Home Buyers, Loan Origination, Real Estate, Sales, Residential Mortgages, REO, Credit, Underwriting, FHA, Certified Mortgage..., Mortgage Banking, USDA, Real Estate Transactions, Loans, Relocation, Investors, Investment Properties, Investments, Mortgage Lending, Loss Mitigation, FHA financing, Refinance, VA loans, Real Estate Economics, Real Estate Financing, Short Sales, Small Business, Referrals, Banking, Condos, Foreclosures, Sellers, Brokerage, Commercial Lending, Commercial Mortgages, Commercial Real Estate, Construction Loans, Credit Analysis, Debt Consolidation, Finance, Government Loans, HUD, Home Equity Lines of..., Home Equity Loans, Insurance, Listings, Mortgage Marketing, Mortgage Underwriting, New Home Sales
Education
National University 1997 — 1998
Master of Arts, Human Behavior
University of San Diego 1992 — 1994
Bachelors, Psychology
San Diego State University-California State University 1990 — 1991
Pinnacle Career Institute October 2012 - Present
Chick fil A January 2007 - January 2012
Stewart Enterprises January 1990 - January 2007
Service Corporation International September 1981 - December 1990
Skills
Customer Service, Communication, Microsoft Word, Mathematics, Microsoft Office
Education
Pinnacle Career Institute-North Kansas City 2012 — 2013
June Graduate of Boone High School
Cincinnati College Mortuary Science
A.A. Business Administration Degree, Applied Science
Service Corporation International August 2015 - Present
Arbonne International LLC August 2014 - Present
Standing Dog, LLC July 2013 - June 2014
Kimley-Horn and Associates, Inc. March 2013 - June 2013
Kraft Foods Group July 2012 - September 2012
Exxon Mobil Corporation June 2011 - October 2011
Skills
Blogging, Facebook, Social Media, Editing, HTML + CSS, Video Editing, Audio Editing, Twitter, Copy Editing, Advertising, Internal Communications, Multimedia, HTML, Marketing, Research, Publications
Education
Northwestern University 2012 — 2013
M.S., Journalism
The University of Texas at Austin 2008 — 2011
B.A., English
The University of Texas at San Antonio 2007 — 2008
Horan & McConaty March 2014 - Present
Service Corporation International April 2010 - March 2014
Service Corporation International March 2009 - April 2010
Service Corporation International June 2005 - March 2009
Horan & McConaty 2003 - 2005
Horan & McConaty 1987 - 2002
Skills
Customer Relations, Operations Management, Team Building, Customer Service, Event Planning, Sales, Sales Operations, Performance Management, Customer Satisfaction, Budgets, Change Management, Strategic Planning, Microsoft Office, Account Management, Employee Relations, Process Scheduler, Sales Management, Team Leadership, Program Management, Leadership, Public Speaking, Coaching, Public Relations, Project Management, Negotiation, Process Improvement, Leadership Development, Merchandising, Training, Microsoft Excel, New Business Development, Management, Event Management, Recruiting, Marketing Strategy, Small Business, Funeral Homes, Marketing, Memorial Services, Fundraising, Social Networking, Contract Negotiation, Business Development, Compassion, B2B, Inventory Management, Direct Sales, Cold Calling, Selling, Sales Presentations
Education
Mt. Hood Community College
AA Degree in Funeral Service Education
The University of South Dakota
Funeral Directors Life Insurance Company March 2006 - Present
Funeral Directors Life Insurance Company 2004 - 2006
Stewart Corporation September 2001 - July 2003
Service Corporation International March 1999 - August 2001
Service Corporation International February 1999 - August 2001
Lowen Group March 1996 - January 1999
Skills
Sales, Insurance, Sales Management, Customer Service, Marketing, New Business Development, Account Management, Strategic Planning, Contract Negotiation, Marketing Strategy, Leadership, Negotiation, Small Business, Training, Coaching
Education
Kilgore College 1983 — 1985
General studies
Northern Virginia Community College
Associate's degree, General Studies
St. Louis Community College
Funeral Director
Raymond James Financial Services, Inc. March 2013 - Present
Wells Fargo Advisors April 1999 - March 2013
A.G. Edwards 1999 - 2007
Service Corporation International 1994 - 1998
Paine Webber January 1993 - July 1995
Skills
Personal Financial..., Estate Planning, Retirement Planning, Investment Advisory..., Asset Management, Asset Allocation, Long-term Care, Life Insurance, Securities, Portfolio Management, Financial Advisory, Investments, Investment Advisory, Series 7, Series 63, Retirement, Finance, Mutual Funds, Wealth Management, Fixed Annuities, 401k, Uniform Combined State..., IRAs, Series 65, Financial Planners, Wealth Management..., 529 Plans, Wealth Accumulation, ETFs, Investment Strategies, 401k Rollovers, Saving for Education, Variable Annuities, Wealth, Strategic Financial..., Long Term Care Insurance, Certified Financial..., Financial Planning
Education
New Mexico State University 1984 — 1988
Bachelor of Business Administration (BBA), Marketing
North Texas State Unviersity 1983 — 1984
Service Corporation International May 2015 - Present
Service Corporation International May 2014 - May 2015
Service Corporation International July 2012 - May 2014
Evergreen Washelli March 2008 - July 2012
Weeks Funeral Homes July 2007 - March 2008
Gresham Funeral Home and Event Center July 2006 - July 2007
Bonney-Watson Funeral Home July 2004 - July 2006
Acacia Memorial Park and Fuenral Home June 2003 - May 2004
Skills
Ceremonies, Wraparound, Funeral Homes, Sales, Customer Service, Public Speaking, Memorial Services, Grief Counseling, Family Services, Compassion, Obituaries, Cemeteries, Small Business, Team Building, Thanatology, Urns, Marketing, Public Relations, Event Planning
Education
Mt. Hood Community College 2006 — 2007
AA, Funeral Service Education
Oregon Institute of Technology 2002 — 2003
n/a, Pre-Reqs for Mortuary School
Crook County High School
Service Corporation International November 2013 - Present
Cremation Society of Illinois April 2013 - November 2013
Hirsch Lain-Sullivan Funeral home December 2009 - April 2013
Skills
Customer Service, Data Entry, Fundraising, Customer Satisfaction, Team Building, Grief Counseling, Sales, Community Outreach, Event Management, Public Speaking, Public Relations, Event Planning, Marketing, Small Business, Funeral Homes
Education
Worsham College of Mortuary Science 2006 — 2007
Bloom Trail High School
Prairie State College
Cannon Honda January 2014 - Present
Service Corporation International June 2013 - December 2013
Member Services Inc May 2012 - May 2013
Skills
Sales, Sales Management, Sales Operations, Sales Presentations, Customer Satisfaction, Operations Management, Public Speaking, Motivational Speaking, Impromptu Speaking, Creative Writing, Leadership, Team Leadership, Leadership Development, Team Building
Education
Oklahoma Wesleyan University 2014 — 2016
Master's degree, Theology and Apologetics
Oklahoma Wesleyan University 2006 — 2010
Bachelor of Science, Church Administration and Leadership
Service Corporation International January 2014 - Present
Stewart Enterprises February 2008 - January 2014
Skills
Public Speaking, Community Outreach, Event Planning, Public Relations, Customer Service, Social Media, Team Building, Marketing, Coaching, Leadership Development, Strategic Planning, Training, Event Management, Leadership, Marketing Communications, Staff Development, Recruiting, Sales, Strategic Communications, Sales Management, Fundraising, Nonprofits
Education
Ohio University 2004 — 2007
Bachelor's degree, Organizational Communication, General
State University of New York at New Paltz 2002 — 2004
NorthStar Memorial Group January 2015 - Present
Service Corporation International February 2013 - January 2015
Carriage Services 2012 - 2013
NorthStar Memorial Group 2011 - 2012
Skills
Over 11 years..., New Business Development, Marketing, Management, Leadership, Business Development, Negotiation, Coaching, Team Leadership, Training, Strategy, Public Speaking, Event Management, Leadership Development, Public Relations, Budgets
Education
Oklahoma State University 2008 — 2011
Bachelor of Applied Science (B.A.Sc.), Business Administration, Management and Operations
Schlitterbahn Waterparks & Resorts April 2014 - Present
Service Corporation International April 2013 - April 2014
Candidate for U.S. Congress December 2013 - March 2014
The Scooter Store 2001 - 2013
Skills
Sales Presentations, Customer Service, Sales, Customer Satisfaction, Account Management, New Business Development, Coaching, B2B, Contract Negotiation, Leadership, Team Leadership, Cold Calling, Project Management, CRM, Customer Retention, Forecasting, Funeral Homes, Process Improvement, Strategic Planning, Team Building, Training, Insurance, Marketing Strategy, Microsoft Office, Negotiation, Public Relations, Public Speaking, Sales Operations, Social Media Marketing, Time Management, Direct Sales, Marketing, Sales Management
Education
University of the Incarnate Word 2004 — 2006
Master of Business Administration (MBA), International Business/Trade/Commerce, 3.5
Oklahoma State University 1982 — 1986
Bachelor of Science, Hotel and Restaurant Administration
Audigy Group December 2013 - Present
Cambia Health Solutions June 2013 - November 2013
Daimler Trucks North America June 2012 - January 2013
Kappa Alpha Psi Fraternity Inc. 2012 - 2013
US Bank June 2010 - June 2011
Service Corporation International January 2008 - April 2010
Stream International October 2007 - January 2008
Bank of the West June 2007 - October 2007
Gap Inc. April 2007 - September 2007
US Bank August 2005 - April 2007
Skills
Customer Service, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Event Planning, Banking, Social Media, Leadership, Social Networking, Marketing, Public Speaking, Teamwork, Social Media Marketing, Marketing Strategy, Facebook, Event Management, Marketing Communications, Team Building, Team Leadership, Online Marketing, Time Management, Public Relations, Market Research, Advertising, Strategic Planning, Training, Strategy
Education
Portland State University - School of Business 2011 — 2013
BS, Marketing
Mount Hood Community College 2009 — 2011
AA, Business Administration
Service Corporation International 2007 - 2013
Alvarez & Marsal 2005 - 2006
Ernst & Young Corporate Advisory 2004 - 2005
Macquarie Group 1999 - 2002
Fieldstone Private Capital Group, Inc. 1997 - 1999
Skills
Financial Analysis, Strategy, Financial Modeling, Valuation, Analytics, Business Transformation, Leadership, Budgets, Cross-functional Team..., Business Valuation, Program Management, Analysis, Due Diligence, Operations Management, Contract Negotiation, Management
Education
Jones Graduate School of Business - Rice University 2002 — 2004
Master in Business Administration (MBA), Finance
University of Pennsylvania - The Wharton School
BS in Economics; Finance and Accounting
University of Pennsylvania
BA in International Relations; East Asian Studies
The Chinese University of Hong Kong
Semester Abroad: East Asian Studies, Business Mandarin, Varsity Tennis
National Taiwan University
Summer Abroad: Mandarin Chinese
Service Corporation International 2010 - 2015
Service Corporation International October 2006 - April 2010
Service Corporation International April 2006 - September 2006
Franklin Templeton September 2000 - April 2006
Activalores SA September 1997 - September 1998
Citibank NA May 1996 - August 1997
Fincor SA July 1995 - September 1995
Skills
Sales Management, Marketing Strategy, Operating Budgets, Microsoft Excel, Microsoft Word, Outlook, Operations Management, Multilingual, Project Coordination, Strategic Financial..., Budgets, Customer Service, Team Leadership, Team Building, Forecasting, Management, Coaching, Leadership, Leadership Development, Sales, Competitive Analysis, Marketing, Market Research, Strategic Planning, Project Management, Finance, Customer Satisfaction, Accounting, Recruiting, New Business Development, Negotiation, Training, Business Planning, Account Management, Direct Sales, Sales Operations, Business Development, Sales Presentations, Customer Retention, Cold Calling, Contract Negotiation, Selling, Small Business, Sales Process, B2B, Strategy, Event Planning, Public Speaking, CRM, Event Management
Education
Nova Southeastern University 1998 — 1999
MBA, Business
Universidad Metropolitana (VE) 1990 — 1997
B.S., Business Management Major
UE Liceo Militar Monsenor Arias 1986 — 1989
High School, Sciences, High School Diploma
Service Corporation International May 2015 - Present
Service Corporation International April 2012 - Present
Service Corporation International May 2013 - April 2015
American Airlines March 2004 - April 2012
American Airlines January 2002 - February 2004
American Airlines May 2000 - January 2002
SWROAmerican Airlines November 1996 - May 2000
American Airlines March 1995 - November 1996
Skills
Performance Management, Talent Management, Human Resources, Succession Planning, Recruiting, Leadership Development, Organizational..., Customer Service, Coaching, Leadership, Employee Benefits, Management, Employee Engagement, Microsoft Office, Analysis, Talent Acquisition, SuccessFactors, SuccessFactors Talent..., MS Office Suite, Benefits, Recruitment, Cornerstone on Demand, DDI Card Sort Analyst, Workday, DiSC, 360 Assessments
Education
Pima Medical Institute-Tucson 1993 — 1993
Certification, Veterinary Technician
Nelson Shelton & Associates August 2009 - Present
Service Corporation International September 2011 - April 2014
Nelson Shelton and Associates July 2008 - 2014
Stewart Enterprises 2008 - 2011
Sotheby's International Realty May 2002 - February 2008
Prudential California Realty 1998 - 2002
Skills
Facebook Marketing, Social Media, Seller Representation, Buyer Representation, Single Family Homes, Condos, Relocation, Marketing, Short Sales, REO, Sellers, Small Business, Lead Generation, Selling, Mortgage Lending, Real Estate Transactions, Social Media Marketing, Contract Negotiation, Real Estate, Investment Properties, Residential Homes, Advertising, Real Estate Financing, First Time Home Buyers, Entrepreneurship, Facebook, Foreclosures, Real Estate Economics, Customer Service, Listings, Referrals, Negotiation, Luxury, Online Marketing, Public Relations, Online Advertising
Education
Evanston Township Hgh School
Oberlin College
Political Science and Government
W.I.S.H. Studio 2009 - Present
W.I.S.H. Studio 1989 - Present
Eagle Feather Riding February 2008 - May 2013
ENMAX 2000 - 2005
Robert McClure United Church 1994 - 2005
Wajax Industries 1994 - 2000
Service Corporation International 1984 - 1991
Skills
Fine Art, Painting, Mixed Media, Art, Organic Eco-Psychology, Shamanism, Horseback Riding, Graphic Design, Spirituality, Wellness Programs, Team Building, Mac OS X, Education, Excel, PowerPoint, Youth Work, Creative Development, Drums, Traditional Painting, Balance, Benefits Administration, Payroll, Accounts Payable, Accounts Receivable, Nature, Teaching, Visual Arts, OS X, Contemporary Art, Strategic Planning, Leadership, Public Speaking, Nonprofits, Photography, Marketing, Event Planning, Training, Leadership Development
Education
Portland State University 2009 — 2015
Accredited Certification (PNC), Eco-Art Therapy
Equine Connection -- Academy of Equine Assisted Learning
Certified Equine Assisted Learning Facilitator, Equine Assisted Learning
For more information see: www.wishstudio.ca
Service Corporation International June 2006 - Present
Service Corporation International January 2001 - May 2006
Conrad LLP July 1999 - October 2000
Palmetto GBA January 1997 - June 1999
Aetna September 1994 - December 1996
Skills
CPA
Education
Morehouse College 1990 — 1994
Bachelor of Arts (B.A.), Accounting and Finance
Service Corporation International January 2015 - Present
Nova Medical Centers May 2013 - August 2014
Soliant Health January 2012 - May 2013
BMC Software/Primary Services(Contract) October 2010 - September 2011
Erb's Technology Solutions May 2007 - November 2008
Skills
Sales Operations, Recruiting, Sales Process, Cold Calling, Management, Negotiation, New Business Development, Marketing Strategy, B2B, Sales, Salesforce.com, Healthcare, Retail, Selling, Account Management
Education
Mount Mercy College 2003 — 2005
Bachelor's degree, Marketing
Service Corporation International April 2001 - Present
Education
Piedmont Technical College 2012 — 2013
Buford High School 1984 — 2000
BMO Harris Bank May 2015 - Present
Service Corporation International April 2013 - September 2013
AccuQuote June 2012 - December 2012
Fifth Third Bank March 2010 - February 2011
The PrivateBank January 2009 - February 2010
JPMorgan Chase November 2007 - January 2009
Northern Trust Corporation January 1995 - October 2007
Northern Trust Corporation January 1989 - December 1994
First Illinois Bank of Wilmette January 1977 - December 1988
Skills
Expertise in inside &..., Outside Sales, Loans, Banking, Risk Management, Portfolio Management, Finance, CRM, Investments, Leadership, Commercial Banking, Wealth Management, Credit, Training, Sales, Financial Analysis, Marketing, Equities, Management, Financial Services, Budgets
Education
Illinois Bankers Association (IBA) 1984 — 1985
Diploma, Commercial Lending
Northwestern University 1974 — 1975
Course Work, Accounting
University of Colorado Boulder 1970 — 1971
Course Work, Financial Accounting
The University of New Mexico 1969 — 1970
Course Work, Liberal Arts
New Trier High School 1965 — 1969
State Farm October 2012 - Present
Service Corporation International February 2012 - July 2012
Levy Home Entertainment January 2007 - September 2011
Levy Home Entertainment 2001 - 2007
Baker and Taylor, Inc 1999 - 2001
American Modern Insurance Group 1987 - 1999
Skills
Proficient in Microsoft..., Proficient in Vendor..., JDA space planning, Intro to SQL, Intro to Access, Software, Vendor Managed Inventory, Account Management, JDA, SQL, Retail, Management, Sales, Access, Marketing, Merchandising, Market Research
Education
Northern Kentucky University 1981 — 1986
Bachelor of Science, Business Management
Market Technologies, LLC September 2014 - Present
Securities America Advisors, Inc. June 2007 - September 2014
Service Corporation International December 2013 - July 2014
Sterling Foundation Management, LLC September 2010 - August 2013
UBS 2005 - 2007
Citi 2003 - 2005
Edward Jones 2001 - 2003
Skills
Investments, Selling, Strategic Financial..., Wealth Management, Asset Management, Series 7, Leadership, Business Development, Public Speaking, New Business Development, Retirement Planning, Management, Marketing, Training, Real Estate, Asset Managment, Real Estate Transactions, Commercial Real Estate, Real Estate Investment..., Sales, Investment Properties, Business Management, Financial Planning, Consultative Selling, Small Business, Entrepreneurship, Finance, Estate Planning, Insurance
Education
Missouri State University 1992 — 1996
B.S.
Zeller Chapel of the Roses Funeral Home February 2012 - Present
Finley Sunset Hills Mortuary February 2006 - February 2012
Kelly Temporary Services September 2005 - February 2006
Ace Communications August 2004 - March 2005
Service Corporation International September 2000 - August 2004
Lincoln Memorial Park June 2000 - September 2000
State of Oregon Public Employees Retirement System December 1997 - June 2000
Skills
Management, Public Speaking, Team Building, Grief Counseling, Program Management, Public Relations, Small Business, Coaching, Community Outreach, Non-profits, Event Planning, Funerals, Event Management, Ceremonies, Writing, Social Media, Funeral Homes, Blogging, Microsoft Office, Fundraising, Microsoft Excel, Editing, Marketing, Customer Satisfaction, Process Scheduler, Customer Service, Memorial Services, Bloodborne Pathogens, Advertising, Budgets, Case Managment, Cemeteries, Compassion, Family Services, Facebook, Leadership, Leadership Development, Microsoft Word, Newsletters, Obituaries, Outlook, PowerPoint, Research, Social Media Marketing, Social Networking, Social Services, Urns
Education
Portland State University 2002 — 2005
Bachelor of Science, Arts and Letters Business
San Francisco College of Mortuary Science 1994 — 1995
Associate of Arts, Mortuary Science
Self Employed March 2009 - Present
Florida Integrated Neurologic Group/OPPIDAN December 2010 - March 2013
Service Corporation International May 2006 - January 2010
Longboat Key Club & Resort May 2004 - January 2006
Clear Channel Radio February 2003 - May 2004
AirTran Airways April 1996 - April 1997
Disney Development Company September 1994 - January 1996
Hyatt Hotels & Resorts February 1987 - September 1994
Skills
Training, Recruiting, Human Resources, Employee Relations, HRIS, Strategy, Public Relations, Performance Appraisal, Community Outreach, Sales Management, Social Media, Public Speaking, Program Management, Budgets, System Administration, Social Networking, Microsoft Office, Policy, Customer Satisfaction, Leadership, Marketing Strategy, Staff Development, Microsoft Excel, Payroll, PeopleSoft, Coaching, Temporary Placement, Leadership Development, Event Management, Management, Research, Healthcare, Customer Service, Sales, Accounting, Team Building, Social Media Marketing, Event Planning, Administration, Outlook, Marketing, Nonprofits, Strategic Planning, Hospitality, Organizational...
Education
Other Experience 2010 — 2014
Universal Life Church 1992 — 2009
Doctorate, Divinity
Florida Insurance School
Life, Health and Variable Annuity
Northwestern University - Kellogg School of Management
Sales Compensation
University of Michigan-Dearborn
Communication, Fine Art
University of Pittsburgh
Accounting and Finance
DMI (Digital Management, Inc.) December 2013 - Present
ReportGurus Inc April 2010 - Present
ActiveHealth Management August 2012 - December 2013
Service Corporation International March 2010 - April 2012
Insurance Company in Bloomington IL December 2008 - March 2010
Merrill Lynch September 2007 - December 2008
ActiveHealth December 2006 - September 2007
Merrill Lynch March 2003 - December 2006
NeutrikUSA 2004 - 2006
FM Global October 2002 - February 2003
Skills
Crystal Reports, Business Objects, Xcelsius, Crystal..., Business Intelligence, SDLC, Data Modeling, Requirements Analysis, Dashboard, Oracle, Business Analysis, Web Intelligence, PL/SQL, Microsoft SQL Server, Data Warehousing, Enterprise Software
Education
Osmania University 1994 — 1998
BE / BS, Electronics and TeleCommunications
St. Mary's Jr College Intermediate ( 10+2 ) 1992 — 1994
10+2, Mathematics, Physics, Chemistry
St Joseph's Convent High School 1982 — 1992
SSC, ALL
Service Corporation International June 2015 - Present
Service Corporation International December 2013 - May 2015
Stewart Enterprises, Inc February 2005 - December 2013
Conrad Industries, Inc August 2001 - April 2004
Northrop Grumman Corporation August 1980 - August 2001
Skills
Customer Service, Microsoft Word, Team Building, Social Media, Data Entry, Public Speaking, Small Business, Non-profits, Process Improvement, Strategic Planning, Coaching, Marketing Strategy, Marketing, Microsoft Excel, Insurance, Business Planning, Operations Management, Mergers, Sales, Sales Management, Account Management, Microsoft Office, Business Development, Purchasing, Business Strategy, Leadership, Profit, Telemarketing, Outlook, Customer Satisfaction, Leadership Development, New Business Development, Event Planning, Accounting, Management, Process Scheduler, Event Management, Public Relations, Inventory Management, PowerPoint, Contract Negotiation, Team Leadership, Earned Value Management, Budgets, Fundraising, Training, Retail, Recruiting, Project Management, Negotiation
Education
Nicholls State University 1975 — 1980
Bachelor of Arts, Accounting
Hahnville High School 1972 — 1975
Winthrop-University Hospital December 2014 - Present
Service Corporation International April 2013 - Present
Skills
Grief Counseling, Funeral Homes, Family Services
Education
Nassau Community College 2005 — 2010
Stony Brook University 2002 — 2004
Bachelor of Arts (B.A.), Sociology
Service Corporation International October 2013 - Present
Imperial Properties August 2013 - October 2013
Womack Development & Investment Realtors June 2010 - August 2013
City of Houston 2005 - 2013
Dominion Virginia Power 1984 - 1994
Skills
Accounts Payable, Spreadsheets, Property, Real Estate, Public Speaking, Leadership, Strategic Planning, Microsoft Office, Budgets, Nonprofits, Team Building, Research, Microsoft Excel
Education
North Carolina Central University 1978 — 1980
Bachelor of Business Administration (BBA), Accounting
Virginia State University 1972 — 1974
Accounting
Service Corporation International 2013 - Present
StoneMor Partners 1999 - 2011
Skills
Sales Recruitment, Sales Trainings, Sales Management, Team Building, Cold Calling, Account Management, Budgets, Customer Service, New Business Development, Leadership, Strategic Planning, Inventory Management, Coaching, Operations Management, Merchandising, Marketing, Negotiation, Process Improvement, Management, Training, Team Leadership, Retail, Contract Negotiation, Marketing Strategy, Recruiting, Sales, Direct Sales, Marketing Communications, Social Networking, Direct Marketing, Sales Process, Lead Generation, Advertising, Customer Satisfaction, Sales Operations, Small Business, Selling, Leadership Development, Customer Retention, Sales Presentations, Strategy, Business Development, Hiring, B2B, Selling Skills, Public Speaking, Insurance, Call Centers, Employee Training, Event Planning
Education
The University of Memphis 1994 — 1997
Business Administration
Montgomery College 1983 — 1985
BA
AutoPoint, a Solera company July 2010 - Present
Service Corporation International December 2008 - December 2009
Maritz March 2008 - August 2008
Resource Automotive May 2002 - January 2008
Cherokee Ford December 1994 - April 2002
Skills
Customer Satisfaction, Training, Employee Training, Coaching, Process Improvement, Sales, Customer Service, Time Management, Customer Retention, CRM, Automotive, Team Building, Sales Process
Education
Oakland Community College
Bus Admin
Service Corporation International July 2012 - Present
Stratford Companies January 2011 - Present
Currently available for new opportunities 1991 - 2010
Ketz & Associates September 2002 - November 2006
Ketz & Associates 1996 - 2002
Ketz & Associates May 1994 - November 1996
Mary D's 1988 - 1991
Education
North Hennepin Community College 1988 — 1993
General
The Homewood Cemetery September 2010 - Present
American Cemetery Services October 2009 - February 2010
AmerAssist A/R Solutions July 2009 - January 2010
Service Corporation International August 1999 - April 2009
Matthews International August 1982 - August 1999
Permacrete Products Corporation October 1979 - August 1982
Skills
Sales Management, New Business Development, Marketing Strategy, Sales, Team Building, Strategic Planning, Account Management, Cold Calling, Coaching, Direct Sales, Public Speaking, Customer Service, Budgets, Marketing, Negotiation, Social Media Marketing, B2B, Selling, Contract Negotiation, Recruiting, CRM, Management, Leadership, Sales Operations, Customer Satisfaction, Strategy, Time Management, Human Resources, Business Planning, Advertising, Small Business, Team Leadership, Training, Competitive Analysis, Leadership Development, Sales Presentations, Entrepreneurship, Business Development, Start-ups, Networking, Customer Retention, Program Management, Operations Management, Insurance, Social Networking, Sales Process, Trade Shows, Lead Generation, Hiring
Education
Ohio Dominican University 1981 — 1982
Business
Whetstone High School 1971 — 1974
Business Administration and Management, General
Protection 1 Security Solutions May 2014 - 2015
Service Corporation International October 2012 - May 2014
ProtectionOne 2009 - December 2011
Protection One October 2009 - September 2010
Protection One 2009 - 2010
Lowes Corp 2008 - 2009
ADT 2000 - October 2007
ADT Security Services 2000 - 2007
Skills
Sales Management, Sales, Negotiation, Leadership, Coaching, Selling Skills, Alarm Systems, CCTV, Access Control, Fire Alarm, Surveillance, IP Cameras, Loss Prevention, Account Management, Direct Sales, Cold Calling, New Business Development, Security, Team Building, Security Management, Burglar Alarm, Training, Fire Protection, Strategic Planning, Lead Generation, Business Development, Operations Management, Intrusion Detection, Team Leadership, Contract Negotiation, Recruiting, Management, Sales Presentations, Corporate Security, Hiring, Life Safety, Video over IP, Customer Satisfaction, Sales Process, Supervisory Skills, Employee Training, Golf, Selling, Sales Operations
Education
Pennsylvania College of Technology 1987 — 1989
Building Construction Technology
Service Corporation International May 2010 - Present
Imperial Marketing June 2007 - March 2008
Suburban Collection, Automotive Dealerships March 2004 - July 2005
General Motors February 2000 - March 2004
General Motors January 1998 - January 2000
General Motors February 1994 - January 1998
General Motors January 1991 - January 1994
General Motors September 1982 - January 1991
Skills
Team Building, Cross-functional Team..., Sales, Forecasting, Automotive, Continuous Improvement, Business Development, Manufacturing, Analysis, Problem Solving
Education
Northwood University 1978 — 1982
BBA, Business
The Millstone Evans Group of Raymond James February 2014 - Present
Service Corporation International August 2006 - February 2014
Skills
Quantitative Investment..., Financial Modeling, Cash Flow Analysis, Distribution Strategies, Retirement Planning, Retirement Income..., Investments, Financial Analysis, Economics, Estate Planning, Writing, Public Speaking, Microsoft Excel, VBA, Accounting, Time Management, Creative Problem Solving, MS Office tools, Photo Editing, Communication
Education
SUNY Empire State College 2013 — 2014
Bachelor of Science (B.S.), Finance
Nassau Community College 2004 — 2006
Associate of Applied Science, Mortuary Science, Graduated Magnum Cum Laude
Hicksville High School 2000 — 2004
Regents Diploma
ComNet Communications September 2013 - Present
Service Corporation International March 2013 - September 2013
ComNet Communications May 2008 - January 2013
West Newton Dental Associates July 2005 - November 2007
GWV / Sunburst Vacations September 2004 - June 2005
Skills
Telecommunications, Project Management, Structured Cabling, Wireless, Data Center, DAS, Fiber Optics, Security, Contract Negotiation, Account Management, Cabling, Office Administration, Research, Billing Systems, Billing Solutions, Microsoft Word, Dental Insurance, Microsoft Excel, Leadership, Customer Service, Project Coordination
Education
Mount Ida College 1999 — 2002
Bachelor of Science (B.S.), Hotel /Restaurant Management
Service Corporation International September 2014 - Present
Bucks County Sheriff Office June 2006 - Present
Digital Flashback October 2000 - Present
Peruzzi Mazda September 2013 - September 2014
UPS July 2013 - September 2013
MetaSource June 2011 - May 2013
parx casino June 2008 - June 2010
Dampman Funeral January 2007 - January 2008
Delaware River Joint Toll Bridge Commission December 2003 - June 2006
Skills
Microsoft Word, Team Building, Call Centers, Customer Service, Microsoft Office, Customer Satisfaction, Process Improvement, Team Leadership, Troubleshooting, Networking, Telecommunications, PowerPoint, Data Entry, Windows, Access, Sales, Leadership, Outlook, Microsoft Excel, Management, Customer Experience, Customer Retention, Telephone Skills, Loss Prevention, Computer Hardware, System Administration, Windows 7, New Hire Training, Inventory Control, Search, Police, Criminal Investigations, Criminal Justice, ASP Baton, AED, Patrol, Cpr Certified, First Responder, Supervisory Skills, Public Speaking, Training, Firearms, Death Care
Education
Penn State University 2009 — 2011
Bachelor of Science (B.S.), Criminal Justice/Police Science
Bucks County Community College 2007 — 2010
Associate of Science (A.S.), Police Administration
Neshaminy High School 1995 — 1999
Whole Foods Market April 2013 - Present
The Parts House May 2011 - April 2013
Service Corporation International November 2006 - April 2011
Dominos Pizza February 2005 - October 2006
Skills
Import/Export Operations, Transportation..., Export, Logistics, Import, Shipping, Logistics Management, Transportation, Inventory Management, Purchasing, Customer Satisfaction, Inventory Control, Operations Management, Supply Chain Management, P&L, Warehousing, Customer Service, Team Building, Time Management, Sales Management, Negotiation, Strategic Planning
Education
Palm Beach Community College 2011 — 2015
Associate of Arts (AA)
UNIP - Universidade Paulista
INTERNATIONAL BUSINESS
UNISANTA 1995 — 1998
COMPUTER SCIENCE
COLEGIO OBJETIVO 1989 — 1991
COLEGIO SAO JOSE 1980 — 1988
Service Corporation International January 2015 - Present
StoneMor Partners July 2012 - January 2015
Tektronix May 1997 - August 2009
Education
American College of Healthcare Sciences 2011 — 2012
Associate of Science (A.S.), Alternative and Complementary Medical Support Services
Pioneer Pacific College 1992 — 1994
Associate's degree, Accounting and Business/Management
Federal Financial Group LLC August 2013 - Present
New York Life Insurance Company September 2011 - August 2013
Service Corporation International 2001 - 2011
Skills
Retirement, Finance, Insurance, IRAs, Estate Planning, Fixed Annuities, Tax-advantaged..., Wealth Accumulation, Long Term Care Insurance, Retirement Planning, Strategic Financial..., Life Insurance, Term Life Insurance, Disability Insurance, Long-term Care
Education
Northwestern University 1977 — 1982
BA, Music
Henry Sibley Senior High Shool 1974 — 1977
Aramco Services Company September 2015 - Present
Technip August 2012 - August 2015
Service Corporation International July 2011 - August 2012
Texas Children's Hospital May 2009 - July 2011
MD Anderson Cancer Center April 2007 - May 2009
JC Penney December 2005 - April 2007
Foley's August 2002 - December 2005
Skills
Financial Reporting, Software Licensing, Purchase, Procurement, Contract Management, Strategic Negotiations, Communication Skills, Purchasing, Management, Investment Properties, Strategic Sourcing, Project Management, Sourcing, Contract Negotiation, Supply Chain, Leadership, Strategy, Analysis, Training, Logistics, Budgets, Process Improvement, Materials Management, Human Resources, Six Sigma, Operations Management, Transportation, Supply Management, Negotiation, Change Management, Cross-functional Team..., Team Building
Education
Texas Woman's University 2010 — 2011
MBA, Business
Prairie View A&M University 1997 — 2002
BBA, Business Management
Cypress Creek High School
Service Corporation International September 2015 - Present
Service Corporation International June 2014 - September 2015
Des Plaines Park District May 2013 - August 2014
Des Plaines Park District June 2008 - June 2014
Children's Home + Aid January 2014 - May 2014
Northern Illinois University Department of Foreign Languages and Literatures January 2011 - December 2013
Skills
Social Services, Spanish, Community Outreach, Event Planning, Public Speaking, Social Networking, Leadership, Teamwork
Education
Worsham College of Mortuary Science 2014 — 2015
Associate of Applied Science (A.A.S.), Funeral Service and Mortuary Science
Northern Illinois University 2010 — 2014
Bachelor's Degree, Family and Child Studies with an emphasis in Family Social Services
Universidad de Castilla-La Mancha 2012 — 2012
Spanish Language and Literature
Service Corporation International April 2005 - Present
Hernando Funeral Home April 2002 - April 2005
Horseshoe Casino January 1997 - January 2002
Skills
Event Planning, Community Outreach, Customer Service, Public Speaking, Team Building, Coaching, Training, Strategic Planning, Leadership, Public Relations, Event Management, Microsoft Word, Leadership Development, Social Services, Data Entry, Customer Satisfaction, Social Networking, Sales, Budgets, Grief Counseling, PowerPoint, Marketing Strategy, Time Management, Negotiation, Program Development, Administration, Case Management, Compassion, Process Improvement, Social Media, Contract Negotiation, Supervisory Skills, Family Services, Teaching, Performance Management
Education
Northwest Mississippi Community College 2001 — 2003
Associate's degree, Funeral Service and Mortuary Science
Horn Lake High School 1990 — 1993
Service Corporation International October 2009 - Present
Waste Management April 1998 - July 2009
Skills
Microsoft Office, Customer Service, Microsoft Excel, Strategic Planning, Fundraising, Community Outreach, Event Planning, Coaching, Team Building, Marketing, Project Planning, Budgets
Education
Portland State University
Bachelor of Arts
Proschools
Life Insurance
Riverwalk Realty Group October 2015 - Present
Pacific Hospice July 2015 - Present
Service Corporation International April 2015 - July 2015
PS-Stearns Inc. June 2015 - June 2015
The Face Marketing LLC May 2015 - May 2015
GMR Marketing April 2015 - April 2015
Nations Connection, Inc. August 2014 - March 2015
Victory Christian Center August 2009 - August 2014
Oral Roberts University August 2006 - April 2008
SIT Recruiting Agency August 2002 - July 2005
Skills
Church Events, Preaching, Theology, Youth Ministry, Church Growth, Leadership, Pastoring, Biblical Studies, Teaching, Missions, Public Speaking, Community Outreach, Discipleship, Non-profit..., Training, Staff Development, Microsoft Office, Social Networking, Strategic Planning, Public Relations
Education
Oral Roberts University 2006 — 2009
Master's Degree, Master of Divinity
Oxford Brookes University 1998 — 2000
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
Service Corporation International November 2013 - Present
Cremation and burial care of oregon January 2010 - July 2013
Waltons Funeral Homes February 2009 - December 2009
Gervis Embalming Service October 2008 - February 2009
Spencer, Libby, and Powell Funeral Home 2005 - 2008
Skills
Customer Service, Sales, Team Building, Public Speaking, Microsoft Office, Microsoft Word, Customer Satisfaction, Marketing, Event Planning, Sales Management, Microsoft Excel, Strategic Planning, Event Management, Public Relations, PowerPoint, Leadership Development, Program Management, Marketing Strategy, Human Resources, Project Planning, Budgets, Fundraising, Funeral Homes, Nonprofits, Healthcare, Training
Education
Mt. Hood Community College 2004 — 2006
Associate of Arts and Sciences (AAS), Funeral Service and Mortuary Science
Basic High School 1988 — 1992
High School Diploma
Service Corporation International Staff AccountantUHS-Pruitt CorporationJanuary 2006 - April 2007
Skills
Legal Assistant and...
Education
Piedmont College 2003 — 2005
Bachelor of Business Administration (B.B.A.), Accounting
Service Corporation International January 2014 - Present
ExecuTeam May 2009 - October 2013
ExecuTeam Staffing March 2006 - April 2009
ExecuTeam Staffing July 2004 - March 2006
River Oaks Baptist School September 1997 - July 2004
Skills
Applicant Tracking..., Onboarding, Employee Relations, Staffing Services, Temporary Staffing, Recruiting, Talent Acquisition, Human Resources, Payroll, Screening Resumes, Contract Recruitment, Training, Customer Service, Coaching, Microsoft Excel, Microsoft Office, Public Speaking, Team Building, Leadership
Education
University of Phoenix-Houston Campus
BSB-Information Systems, Computer Engineering Technology/Technician
Prairie View A&M University 1998 — 2005
Bachelor of Science (BS), Computer Engineering Technology
Mirabeau B Lamar High School 1994 — 1998
Diploma
Service Corporation International September 2015 - Present
Nikala Johnson Consulting - Providing purposeful solutions that meet business strategies August 2014 - Present
Health Advocacy Strategies August 2006 - June 2013
Zymogenetics 2005 - 2006
CTI BioPharma 2001 - 2005
HealthTalk Interactive 1999 - 2001
Fair Riley Call/Bozell Healthcare Advertising 1998 - 1999
Immunex 1996 - 1998
The National Security Archive 1995 - 1995
The American Cultural Exchange 1992 - 1993
Skills
Marketing Strategy, Hematology, Marketing, Integrated Marketing, Oncology, Marketing Management, Biopharmaceuticals, Customer Service, Account Management, Public Relations, Cancer, Marketing Communications, Strategic Communications, Medical Devices, Product Marketing, Leadership, Cross-functional Team..., Strategy, Management, Strategic Planning, Social Media, Training
Education
University of California, Los Angeles 2003 — 2003
Certificate, Medical Marketing Program
The University of New Mexico 1993 — 1995
Master's degree, International Business Management & Political Science - Latin American Studies
Pacific Lutheran University 1984 — 1988
Bachelor's degree, Major: History, Global Studies. Minor: Spanish
EXIT REALTY TRICOUNTY April 2015 - Present
Service Corporation International January 2014 - January 2015
Stewart Enterprises December 2011 - January 2014
Fort Sill National Bank January 2011 - December 2011
American Funeral Financial, LLC September 2009 - November 2009
Stewart Enterprises May 2006 - September 2009
Skills
Data Entry, Customer Service, Sales, B2B, Banking, Administrative..., Outlook, Spreadsheets, Telephone Skills, Fax, Office Administration, Microsoft Word, Event Planning, Customer Satisfaction, File Management, Confidentiality, Multi-line Phone, Sales Management, Team Leadership, Operations Management, Community Outreach, Communication, Creativity Skills, Singer-songwriter, Office Management, Retail Category..., Events Coordination, Real Estate, Employee Training, Public Speaking
Education
Northeast State Community College 2007 — 2014
in progress Assoc of Science, Bustiness, 3.85
Port Jervis Senior High School 1985 — 1989
Diploma, General Studies
Microsoft 2012 - 2014
The Walt Disney Company 2005 - 2012
IBM - Business Consulting Services 2001 - 2005
Accenture 1995 - 2001
Service Corporation International 1993 - 1995
Skills
Strategy, Organizational Design, Business Process Design, Business Process..., Change Management, HR Transformation, Management Consulting, Talent Management, Performance Management, Succession Planning, Executive Development, Employee Engagement, Executive Coaching, Group Facilitation, Client Relationship..., Program Management, Project Management, Stakeholder Management, Leadership, HR Consulting, Organizational..., Leadership Development, Vendor Management, Contract Negotiation, Instructional Design, Training, Curriculum Design, Curriculum Development, Customer Experience, Multi-Group Role Clarity, Onboarding, Employee Relations, Workforce Analytics, Management, Change Management..., HR Strategy, HR Operations, Competency Modeling, Full-cycle Recruiting, Budget Management, Budget Development, Curriculum Planning, Curriculum Management, Talent Identification, Talent Assessment, Talent Development, Executive Mentoring, Organization, CRM, SDLC
Education
Northern Arizona University
Bachelor of Science (B.S.), Organizational Communication
Service Corporation International September 2000 - Present
Hospice of Palm Beach County 2010 - Present
Palm Beach County June 2009 - Present
SCI September 1989 - September 2000
Thomas M. Quinn & Sons Inc June 1980 - September 1989
Skills
Organizational Change, Leadership Development, Strategic Communications, Strategic Planning, Team Leadership, Innovative Thinking, Creative Problem Solving, Operational Excellence, Customer Focus, Change Management, Training, Management, Marketing Strategy, Marketing, Social Media, Team Building, Fundraising, Social Media Marketing, Leadership, Sales, Public Relations, Nonprofits, Public Speaking, Small Business, Staff Development, Social Networking, Organizational..., Event Management, Community Outreach, Event Planning, Entrepreneurship, Budgets, Business Development, New Business Development, Marketing Communications, Coaching, Sales Management, Customer Service, Customer Satisfaction, Negotiation, Contract Negotiation
Education
Leadership Palm Beach County 2008 — 2009
American Academy McAllister Institute of Funeral Service 1982 — 1986
AOS
Nassau Community College 1980 — 1985
St. Mary's Boys High School 1976 — 1980
GreenVale School 1968 — 1976
Funeral Plans-Canada 2014 - Present
Baue Funeral Company 2010 - 2013
Homesteaders Life Company April 1999 - January 2010
Service Corporation International March 1990 - March 1999
Skills
Sales Management, Sales Operations, Consulting, Fundraising, Executive Coaching, Executive Management, New Business Development, Team Building, Marketing, Account Management, Change Management, Business Planning, Management Consulting, Sales, Management, Customer Service, Strategic Planning, Marketing Strategy, Coaching, Leadership
Education
University of Minnesota - Carlson School of Management 2008 — 2008
Sales Organization Design
Northwestern University - Kellogg School of Management 2006 — 2007
Sales, Distribution, and Marketing Operations, General
Mount Mercy College 1981 — 1985
Bachelor's degree, Business Administration and Management, General
Service Corporation International September 2015 - Present
Service Corporation International January 2010 - Present
Service Corporation International 2007 - 2009
Greenlawn Funeral Home, Columbia, South Carolina January 2004 - January 2007
Skills
B2B, Sales Management, Public Speaking, Coaching, Recruiting, Microsoft Word, Team Building, Budgets, Leadership Development, Sales, Event Planning, Microsoft Excel, Customer Service, Training, Selling, Fundraising, Marketing, Marketing Strategy, Customer Satisfaction, Social Networking, Nonprofits, Strategic Planning, Community Outreach, Leadership, Small Business, Public Relations, Account Management, New Business Development, Social Media, Management, Team Leadership, Hiring, Event Management, Time Management, Social Media Marketing
Education
Newberry College 1998 — 2002
University of South Carolina-Columbia 1996 — 1998
Philosophy
Lutheran Theological Southern Seminary 2002 — 2004
Service Corporation International Family Service CounselorService Corporation InternationalSeptember 2014 - Present
Cemetery Sales and Management, Inc September 2013 - August 2014
Home Based Business July 2010 - September 2013
Equifax February 2005 - July 2010
Accenture January 2000 - September 2004
BP August 1997 - January 2000
Skills
Accounting, Sales, Customer Relations, Team Leadership, Lead Generation
Education
North Carolina Agricultural and Technical State University 1993 — 1997
Bachelor of Science (B.S.), Accounting
Service Corporation International August 2009 - Present
The Way Church-Conroe, TX April 2010 - March 2015
First Southern Baptist Church of Ramona,CA July 2007 - June 2009
Skills
Public Speaking, Sales, Customer Service, Fundraising, Non-profits, Microsoft Office, Microsoft Word, Small Business, Coaching, Nonprofits, Event Planning, Outlook, Team Building, Microsoft Excel, Training, Data Entry
Education
New Orleans Baptist Theological Seminary 2015 — 2016
Associate’s Degree, Divinity/Ministry
South Carolina Cremation Society August 1999 - Present
SFFBF February 2009 - February 2014
Aiken Department of Public Safety, Fire Division 2000 - 2012
George Funeral Home & Cremation Center 1999 - 2012
Equity Corporation International 1995 - 1999
Service Corporation International 1992 - 1995
Skills
Public Speaking, Funeral Homes, Memorial Services, Cemeteries, Small Business, Ceremonies, Grief Counseling, Team Building, Insurance, Marketing, Management, Urns, Compassion, Sales, Public Relations, Strategic Planning, Coaching, Fundraising, Event Planning, Leadership, Business Planning, Leadership Development, Nonprofits, Entrepreneurship, Marketing Strategy, New Business Development, Healthcare, Training, Event Management, Social Networking, Customer Satisfaction, Sales Management, Social Media Marketing, Customer Service, Social Media, Business Development, Account Management, Budgets, Advertising, Start-ups, Team Leadership, Marketing Communications, Community Outreach, Thanatology, Strategy, B2B, Negotiation, Contract Negotiation
Education
Mount St. Mary's University 1978 — 1982
BS, Mortuary Science
Cincinnati College of Mortuary Science 1982 — 1983
AAS, Funeral Service
Watchung Hills Regional HS 1974 — 1978
diploma
Service Corporation International May 2015 - Present
Landry's Restaurants April 2014 - May 2015
Layne Christensen December 2011 - March 2014
HNTB Holdings January 2005 - November 2011
Broadlawns Medical Center 2004 - 2005
Life Care Services 2003 - 2004
Hilton Hotels Corporation January 2000 - January 2003
AIG Baker January 1998 - January 2000
United States Army January 1995 - January 1998
Skills
Payroll, Accounting, Mergers, ERP, Income Tax, Start-ups, Corporate Tax, Employee Benefits, Kronos, Certified Payroll, Pay, Personnel Management, Payroll Taxes, PeopleSoft, Mergers & Acquisitions, ADP Payroll, Invoicing, General Ledger, Training, Human Resources
Education
Park University
BS, Business Management
Park University
BS, Accounting
Independent Funeral Planning Alliance, Inc. May 2014 - Present
Click Funeral Home & Cremations March 2007 - Present
Great Western Insurance Company March 2007 - Present
Homesteaders Life Company 2007 - Present
Service Corporation International December 2006 - March 2007
Alderwood Group January 1998 - December 2006
Smith Mortuary 1985 - 1998
Skills
Insurance, Marketing, New Business Development, Sales, Public Speaking, Customer Service, Strategic Planning, Account Management, Sales Management, Public Relations, Leadership, Cold Calling, Funerals, Funeral Homes, Cemeteries, Advance Planning, Memorial Services, Video Production, Outlook, PowerPoint, Customer Satisfaction, Event Planning, Microsoft Excel, Leadership Development, Team Building, Marketing Strategy, Microsoft Office, Coaching, Fundraising, Training
Education
Pellissippi State Community College 1991 — 1996
Business Administration and Management, General
Walland High School 1973 — 1976
General Education
Service Corporation International October 2001 - Present
Service Corporation International October 2001 - Present
Bank of Oklahoma June 2000 - August 2001
Property Management January 1996 - November 1997
Skills
CCP, Deferred Compensation, HRIS, PeopleSoft, HR Policies, Incentive Programs, Employee Engagement, Human Resources, Sales Compensation, Change Management, Acquisition Integration, Job Descriptions, HR Consulting, Process Improvement, FLSA, Personnel Management, Management, Compensation, Policy, Job Evaluation, Project Management, Job Analysis, Internal Communications, Salary, FMLA, Conflict Resolution, HR Metrics
Education
Oklahoma State University
Bachelor of Arts, Sociology
Sierra Madre Learning Center T.O.T.A. L. Programs, LLC June 2014 - Present
Self-Employed March 2014 - April 2014
Service Corporation International January 2013 - September 2013
Parsons 2004 - 2011
Temple Beth Hillel May 2004 - October 2004
Skills
Human Resources, Business Administration, Sourcing, Recruiting, Applicant Tracking..., Payroll, Outlook, Management, Cold Calling, Interviews, Sales
Education
Alverno Heights Academy
Pasadena City College
Business Administration and Management, General
Keystone Group Holdings 1999 - 2010
Service Corporation International 1992 - 1999
Skills
Team Building, Strategic Planning, New Business Development, Management, Leadership Development, Business Strategy, Strategy, Operations Management, Business Planning, Customer Satisfaction
Education
Jamestown High
High School
Moorpark College
Business Administration and Management, General
Service Corporation International December 2014 - Present
TGS January 2013 - December 2014
Tesla Motors October 2012 - January 2013
Crossland Strategies May 2012 - January 2013
Pi Sigma Epsilon - Zeta Mu July 2011 - April 2012
MFS Investment Management July 2011 - December 2011
EF Education First July 2010 - December 2010
Skills
Marketing Strategy, Social Media Marketing, Fine Dining, Fashion, Luxury Goods, Travel, Spanish, Product Marketing, Brand Development, Brand Awareness, Online Branding, Social Media, Video Games, Music, Interactive Advertising, Leadership, Marketing Research, Management, Marketing, Advertising, Marketing Communications
Education
Northeastern University 2009 — 2012
BSBA, Marketing
BP September 2012 - Present
The North Highland Company September 2011 - September 2012
Ensco plc (formerly Pride International) 2010 - 2011
Deloitte Consulting 2008 - 2010
Ernst & Young 2005 - 2007
BMC Software 2003 - 2005
Service Corporation International 2002 - 2003
Dynegy 2000 - 2002
JPMorganChase 1992 - 2000
Skills
Organizational..., Change Management, Leadership Development, Diversity, Training & Development, Talent Development, SPHR, Team Building, Executive Coaching, Flexible Working, Leadership Mentoring, Large Group Facilitation, Strategic Planning..., Culture Change, Action Learning, Performance Management, Succession Planning, Talent Assessment, Stakeholder Engagement, Organizational Change, Change Communication, HR Transformation, Culture Assessment, Coaching, Talent Management, Strategic Planning, Workshop Facilitation, Organizational..., Consulting, Management, Employee Relations, Leadership, Strategy, Business Transformation, Business Planning, Employee Engagement, Workforce Planning, Human Capital, Performance Improvement, Management Consulting, Business Process..., Onboarding, Career Development, HR Consulting, Flexible Schedule, Employee Training
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2006 — 2009
MSOD, Master of Science in Organization Development
South Garland High School
Stephen F. Austin State University
BA, English & Psychology
Service Corporation International May 2004 - Present
Skills
Customer Service, Funeral Homes, Public Speaking, Team Building, Training, Management, Marketing, Time Management, Community Outreach, Ceremonies, Memorial Services, Compassion, Public Relations, Cemeteries, Event Management, Event Planning, Coaching
Education
Mt. Hood Community College 2003 — 2005
Associates, Funeral Service
St. Cloud State University
US Navy Funeral Director/EmbalmerService Corporation International2006 - 2010
Service Corporation International 2005 - 2006
Forest Hill Funeral Home 1999 - 2005
Education
American Military University 2012 — 2015
Northwest Mississippi Community College 2000 — 2002
Associate of Applied Science, Funeral Service and Mortuary Science
Service Corporation International July 2015 - Present
Synchrony Financial July 2014 - July 2015
1-800-DENTIST February 2014 - July 2014
Lunada Biomedical March 2013 - May 2013
IN Marketing Services August 2010 - March 2013
VXI Global Solutions Inc October 2009 - August 2010
Capital One August 2007 - July 2009
School Loans Corp May 2003 - May 2007
School Loans Corp January 2004 - June 2004
School Loans Corp May 2003 - January 2004
Skills
Training, Call Centers, Sales, Leadership, Management, Sales Operations, Customer Retention, Call Center, Sales Management, Team Building, Customer Service, Coaching, Team Leadership, Marketing, Customer Satisfaction, Account Management, Business Development, Recruiting, Solution Selling, Leadership Development, Customer Experience, Selling, Sales Presentations, Cold Calling, Telecommunications, Microsoft Office, Strategic Planning, Social Media, Spanish, Data Analysis, Advertising, B2B, New Business Development, Sales Process, Direct Sales, Salesforce.com, Analysis, Strategy, CRM, Telemarketing, Lead Generation, Strategic Partnerships, Vendor Management, Marketing Strategy, Mentoring, RFP Generation, Third Party Vendor..., Vendor Relationship..., Outsourcing, BPO
Education
Mount Saint Mary's University 2012 — 2022
Bachelor of Business Administration (B.B.A.); English (B.A.), Business, Management, Marketing, and Related Support Services
Santa Monica College
Communications
Service Corporation International November 2012 - Present
My Energy Profits October 2010 - Present
Independent Consultant February 2010 - Present
MyTrafficGenie.Com February 2010 - October 2010
Det Norske Veritas USA Inc. April 2006 - February 2010
Det Norske Veritas USA Inc. April 2006 - February 2010
Det Norske Veritas 2006 - 2009
Gold Star Testing Services, LLC August 2004 - April 2006
Concrete Express de México, S. A. de CV. de R.L August 2004 - April 2006
Shell Oil Company January 1981 - January 2004
Skills
Multimedia Project..., Direct Marketing, Technical Training, Proposal Writing, Deliverables, Product Requirements, Budgeting, Energy, Start-ups, Leadership, Business Process..., Management, Business Development, Training, Cross-functional Team..., Budgets, Team Building, Human Resources, Risk Management, Social Networking, Program Management, Enterprise Software, Integration, Coaching, Business Strategy, Change Management, Project Management, Mergers & Acquisitions, Multimedia, Consulting, Marketing, Management Consulting, Testing, Social Media, Strategy, Online Marketing, Organizational..., Project Planning, Social Media Marketing
Education
Our Lady of the Lake University 2000 — 2002
MBA
Our Lady of the Lake University 2000 — 2002
Bachelor of Arts
Texas State Technical College 1978 — 1980
Associate of Applied Science
County of Chester January 2014 - Present
Springboard Media January 2013 - Present
County of Chester May 2009 - December 2013
County of Chester June 2008 - May 2009
Service Corporation International November 2007 - June 2008
Skills
Management, Problem Solving, Customer Service, Teamwork, Courts, Motivation, Troubleshooting, Microsoft Office, Sales, Microsoft Word, Negotiation, Social Networking, Organization &..., OS X, Retail, Research, Contract Negotiation, Outlook, Team Leadership, Mac, Computer Hardware, High Level Of..., Construction, Life Insurance, Reliability, Computer Technology
Education
Penn State University 2002 — 2006
Bachelor's degree, Crime Law and Justice
Henderson High School 1999 — 2002
Service Corporation International April 2015 - Present
Service Corporation International October 2012 - April 2015
Care Cremation Society 2008 - 2012
Farnstrom Family Mortuaries 2002 - 2012
Central Mortuary Services, Inc. 1997 - 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, English, Photoshop, Windows, Teaching, HTML, C++, Budgets, C, Public Speaking, Marketing, Strategic Planning, Team Building, Event Planning, Training
Education
Mt. Hood Community College 1998 — 2000
Associate of Science (A.S.), Funeral Service and Mortuary Science
Central High School 1994 — 1997
Service Corporation International January 2013 - Present
Northeastern University Residential Safety Office July 2013 - January 2014
SkyZone Entertainment January 2010 - March 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Teamwork, Social Media, Public Speaking, English
Education
Northeastern University 2012 — 2016
Bachelor of Science (BS), Criminal Justice & Psychology, Junior
Sierra Community College 2011 — 2012
Interior Architecture, Freshman
Northwestern Mutual January 2009 - Present
Service Corporation International April 2008 - January 2009
SafeNet March 2003 - April 2008
EasyLink Services - now a part of OpenText November 1999 - March 2003
Cox Media Group Ohio April 1997 - December 1999
WHIO Radio 1996 - 1997
Dayton Daily News April 1996 - December 1996
WKEF-TV 1995 - 1996
WOUB Radio 1989 - 1993
Education
The American College 2010 — 2013
Chartered Life Underwriter
Ohio University 1989 — 1993
Bachelor of Science, Broadcast Journalism
Roger Bacon High School 1985 — 1989
St. Bartholomew Consolidated
Aurora Casket Company December 1989 - Present
Service Corporation International October 1986 - December 1989
Batesville Casket Company June 1972 - October 1986
Skills
B2B, Business Planning
Education
Penn State University 1968 — 1972
SenText Solutions September 2015 - Present
Ceracoat Unlimited May 2015 - Present
New Balance September 2013 - Present
FFUSA July 2009 - Present
Titan Lighting Equipment Distributors, LLC January 2011 - August 2015
Cars On Demand November 2001 - October 2007
Service Corporation International April 2001 - October 2001
Henry Mearig, Inc April 1999 - March 2001
Lancaster Lincoln Mercury August 1998 - April 1999
New Holland Toyota March 1993 - April 1998
Skills
Purchasing, Retail, Sales Management, New Business Development, Account Management, Microsoft Office, Problem Solving, Online Marketing, Fundraising, Online Advertising, Strategic Partnerships, Strategic Planning, Recruiting, Cold Calling, Management, Marketing Strategy, Leadership Development, Marketing, PowerPoint, Sales, Social Networking, Customer Satisfaction, Advertising, Contract Negotiation, CRM, Entrepreneurship, Team Building, Coaching, Social Media Marketing, Business Development, Business Planning, Event Management, Sales Operations, Event Planning, Customer Retention, Small Business, Leadership, Public Relations, Negotiation, Customer Service, Time Management, Training, Marketing Communications, Networking, B2B, Selling, Budgets, Strategy, Team Leadership, Market Research
Education
Northampton Community College 1978 — 1981
AS, Funeral Service
Northampton Community College 1978 — 1981
Associate of Science, Funeral Service
Octorara High School 1974 — 1978
Air Liquide May 2014 - Present
Weatherford February 2014 - May 2014
Service Corporation International September 2011 - January 2014
Sandstone Marketing, LLC. May 2008 - September 2011
Avis Budget Group April 2002 - May 2008
Verizon Wireless 1999 - 2002
Skills
Full-cycle Recruiting, Onboarding, Talent Acquisition, Applicant Tracking..., College Recruiting, Employee Relations, Labor Relations, Salary Negotiation, Benefits Negotiation
Education
Prairie View A&M University 1994 — 1998
B.A., Communications
Fitting Solutions July 2009 - Present
American Red Cross of Northeastern New York October 2009 - December 2010
"Fitting Solutions" July 2009 - December 2009
The Community Foundation for the Greater Capital Region May 2004 - February 2009
Service Corporation International 1995 - 2000
Service Corporation International 1994 - 1995
Education
Mount Holyoke College 1968 — 1970
B.A. English & German Language and Literature
Service Corporation International March 2014 - Present
Mountain State University April 2012 - December 2012
Mountain State University October 2004 - March 2012
City of Martinsburg December 2001 - March 2003
Skills
Admissions, Higher Education, Higher Education..., Customer Service, Spreadsheets, Instructional Design, Enrollment Management, Leadership Development, Outlook, Staff Development, Public Speaking, Community Outreach, Organizational..., Adult Education, Marketing, Management, Nonprofits, Leadership
Education
Mountain State University 2009 — 2012
Bachelor of Arts, Liberal Studies, Summa cum Laude
Mountain State University 2007 — 2009
Associate of Arts, General Studies, Highest Honors
Service Corporation International November 2013 - Present
APAC Customer Services March 2013 - October 2013
Walgreens April 2007 - March 2013
Skills
Customer Service, Microsoft Word, Microsoft Excel, PowerPoint, Team Building, Time Management, Customer Satisfaction, Team Leadership, Outlook, Data Entry
Education
Penn Foster 2015 — 2018
Associate’s Degree, Veterinary/Animal Health Technology/Technician and Veterinary Assistant
UC Berkeley August 2015 - Present
MIT Sloan School of Management August 2011 - July 2015
MIT Sloan School of Management 2008 - August 2011
Service Corporation International February 2005 - May 2008
Central Kitchen & the Enormous Room March 2002 - September 2005
Skills
Community Outreach, Event Planning, Non-profits, Public Speaking, Fundraising, Nonprofits, Data Analysis, Entrepreneurship, Building Relationships, Grant Writing, Higher Education, Strategic Planning, Facebook, Business Strategy, Leadership Development, Event Management, Strategy, Management Consulting, Program Development, Social Media, Social Networking, Research, Program Management, Volunteer Management, Teaching, Leadership, Creative Writing, Student Affairs, Blogging, Marketing Communications, Management, Marketing, Editing, Project Management, Healthcare, Public Relations, Organizational..., Microsoft Office
Education
Mount Ida College 2005 — 2007
AS, Funeral Service
University of Southern Maine
History, Education
Service Corporation International 2005 - Present
Cronrath FH Inc. Watsontown, Lewisburg 2002 - 2005
Education
Oregon State University 1998 — 2000
GNC Consulting April 2008 - March 2009
Service Corporation International February 2007 - April 2008
Gwennick Consulting June 2004 - February 2007
Exelon 2003 - 2004
Education
Northern Illinois University 1979 — 1981
Young Living Essential Oils Independent Distributor November 2007 - Present
Loving Grandma October 2013 - September 2015
Self Employed September 2012 - December 2014
home September 2008 - June 2012
Mossy Oaks Academy September 2007 - May 2012
Service Corporation International 1989 - February 1992
Meracor Mortgage July 1986 - February 1989
Skills
Microsoft Office..., 10-key by touch, Time Management, Software Documentation, Customer Service, Public Speaking, Coaching, Microsoft Office, Training, Marketing, Healthcare, Budgets, Event Management, Microsoft Word, Account Management, Accounting, Public Relations, Sales Management, Operations Management, Team Building, Inventory Management, Program Management, PowerPoint, Numeric, Microsoft Excel, Purchasing, Management, Leadership, Change Management, Negotiation, Outlook, Event Planning, Leadership Development, Fundraising, Project Management, Small Business, Teamwork, Social Networking, Marketing Strategy, Logistics, Nonprofits, Social Media, Community Outreach, Team Leadership, Technical Writing, Employee Relations, Teaching, Process Improvement, Project Planning, Organizational...
Education
Oral Roberts University 1975 — 1980
BS, Business Administration
Service Corporation International December 2007 - Present
Oregon Humane Society July 2001 - December 2007
Skills
Non-profits, Team Building, Microsoft Office, Microsoft Excel, Outlook, Teamwork, Microsoft Word, PowerPoint, Customer Service, Training, Management, Leadership, Coaching, Community Outreach, Fundraising, Nonprofits, Customer Experience
Education
Mt. Hood Community College 2006 — 2008
AAS, Funeral Service Education
Service Corporation International August 2011 - Present
Waste Management, Inc. 2010 - August 2011
Symantec 2007 - 2010
Tesco Corporation 2007 - 2007
Kinder Morgan 2001 - 2006
Accuship.com 1999 - 2001
Skills
Business Intelligence, ETL, Business Objects, Business Intelligence..., Data Warehousing, Data Modeling, Databases, Microsoft SQL Server, SDLC, T-SQL, Software Development, Data Integration, Enterprise Architecture, Oracle, Dashboard, OLAP, Informatica, Database Design, Master Data Management, Logical Data Modeling, Physical Data Modeling, Data Quality, Data Management, Business Analysis, Project Planning, Cognos, Project Management, SSIS, SharePoint, Solution Architecture, SSRS, Crystal Reports, Requirements Analysis, Data Warehouse..., Data Marts, Information Management, Data Governance, Architecture Business..., OLAP Data Analysis, Dashboards, Microsoft Business..., Project Execution, Project Delivery, SQL Server, Netezza, Sybase, QlikView, Tableau, VBScript, MICROSOFT APS
Education
Osmania University 1989 — 1993
Bachelor of Engineering
Service Corporation International Corporate TrainerAlderwoods Group1999 - 2001
Education
Mississippi University for Women 1971 — 1975
Service Corporation International February 2013 - Present
Service Corp International November 2007 - June 2010
The Gardens Memorial Park 2004 - 2006
LifeFiles.com 2000 - 2003
Carlson Wagonlt 1998 - 1999
The Foreought Group 1987 - 1991
Skills
Event Planning, Customer Service, Management, Marketing Strategy, Social Networking, Direct Sales, Social Media Marketing, Human Resources, Leadership, Team Building, B2B, Customer Satisfaction, Sales Operations, Public Speaking, Sales, Selling, Sales Presentations, Small Business, Marketing, Cold Calling, Community Development, Business Development, Community Outreach, Coaching
Education
Ohio University 1978 — 1978
M.A., Interpersonal Communication
Ohio University 1976 — 1978
B.S.C., Communication
Sunburst Construction August 2010 - Present
Service Corporation International February 2009 - May 2010
Millenium Mortgage Marketing January 2006 - February 2009
Positive Mortgage January 2008 - January 2009
New Century Mortgage November 2003 - December 2006
Clear Channel Communications June 2002 - November 2003
The Financial Group January 2001 - May 2002
Allstar Engraving October 1998 - November 2000
Allwayz Engraving February 1995 - October 1998
Skills
Leadership, Management, Business Development, Sales
Education
New York Institute of Technology 1989 — 1993
BS, Accoounting
Service Corporation International November 2013 - Present
Self-Employed July 2011 - Present
MB Financial Bank November 2012 - November 2013
SmartWatt Energy, Inc. March 2012 - June 2012
Fastenal October 2011 - March 2012
Sila Maintenance December 2010 - October 2011
Enterprise Rent-A-Car April 2009 - December 2010
Mosaic Sales Solutions May 2002 - May 2006
Skills
Outstanding Customer..., Sales Management, Account Management, Sales Operations, Team Building, Social Media Marketing, Microsoft Excel, Retail, Marketing Strategy, Customer Satisfaction, Contract Negotiation, Strategic Planning, Goal Oriented, Forward Thinking, Reliable, Highly Motivated..., Customer Service, Recruiting, Finance, Training, Banking, Selling, Sales
Education
Southern Illinois University, Carbondale 2005 — 2008
B.S.
Moraine Valley Community College 2003 — 2005
A.A.S.
oak lawn community high school
Cadence Bank April 2011 - Present
City of Houston April 2010 - March 2011
Service Corporation International February 2008 - December 2009
Safe Renewables Corporation 2007 - 2008
Weingarten Realty Investors February 2006 - May 2007
J.P. Morgan Chase 2002 - 2005
J.P. Morgan Chase 2001 - 2002
J.P. Morgan Chase 1988 - 2001
Skills
Financial Analysis, Financial Reporting, Certified Public..., Accounting, Cash Management, General Ledger, Account Reconciliation, Forecasting, Finance, Mergers & Acquisitions, Budgets, Corporate Finance, Consolidation, Accounts Payable, Internal Audit, Payroll, Accounts Receivable, Analysis, Process Improvement, Business Analysis
Education
Pace University
MBA, Accounting
Service Corporation International 2012 - Present
Dimond & Sons Silver Bell Chapel September 2010 - Present
Education
Oklahoma Baptist University 1973 — 1977
BS, Home Economics/Business
Service Corporation International December 2014 - Present
1800Hansons July 2009 - December 2014
Hansons Windows July 2009 - December 2014
Marque 2007 - 2009
Mar-Que General Contractors January 2001 - 2005
Skills
Project Sales, Marketing Strategy, Customer Service, Sales, Social Media Marketing
Education
Northwood University 1982 — 1984
Eisenhower high school 1979 — 1982
Service Corporation International November 2011 - Present
Education
Mt. Hood Community College 2008 — 2010
Associate of Arts and Sciences (AAS), Funeral Service and Mortuary Science
Service Corporation International January 2012 - Present
Service Corporation International January 2009 - January 2012
Heffner Funeral Homes May 2005 - January 2009
McCabe Bros. Funeral Home December 2002 - May 2005
Education
Point Park University
BS, Funeral Business Management
Pittsburgh Institue of Mortuary Science 2002 — 2003
ast, embalming and funeral directing
Valencia College
English
ProspectCloud November 2011 - Present
ProspectCloud September 2006 - November 2011
Service Corporation International December 2001 - September 2006
Skills
Online Advertising, Marketing Strategy, Social Media Marketing, Lead Generation, SEM, Social Networking, Account Management, Sales Management, Online Marketing, Marketing Communications, Digital Marketing, SEO, Marketing, Social Media, New Business Development, Direct Marketing, Email Marketing, Advertising, Strategic Partnerships, Trade Shows, Sales, Salesforce.com, B2B, Customer Retention, PPC, CRM, Integrated Marketing, Marketing Management, Mobile Marketing, Google Analytics, Sales Process, Web Analytics, Direct Sales, Digital Strategy, Product Marketing, Web Marketing, Competitive Analysis, B2B Marketing, Digital Media, Brand Development
Education
New York University 1994 — 1998
Advertising Communications
Service Corporation International October 2013 - Present
PNC August 2012 - October 2013
Art Institute July 2011 - June 2012
PNC June 2010 - June 2011
Ohio Dominican University September 2008 - June 2011
Delias May 2010 - August 2010
H&M May 2007 - May 2010
Frances Hilary May 2008 - September 2008
Wehrle Gallery 2004 - 2007
Four Bears Daycare 2004 - 2007
Skills
Event Planning, Research, Public Speaking, Teaching, Microsoft Office, Social Media, PowerPoint, Fundraising, Adobe Creative Suite, Microsoft Word, Editing, Microsoft Excel, Non-profits, Social Networking, InDesign, Negotiation, Outlook, Training, Recruiting, Retail, Management, Strategic Planning, Marketing, Project Planning, Teamwork, Sales, Coaching, Program Management, Leadership
Education
University of York 2008 — 2009
Master of Arts, History of Art
Ohio Dominican University 2003 — 2007
Bachelor of Arts, Fine Art
University of York 2006 — 2006
Art and The History of Art History
GE Oil & Gas 2014 - Present
Baker Hughes 2013 - 2014
Baker Hughes 2010 - 2013
KBR 2008 - 2010
Halliburton 2004 - 2007
Service Corporation International 1999 - 2003
The Methodist Hospital 1995 - 1999
Skills
HR Policies, Human Resources, Employee Relations, Talent Acquisition, College Recruiting, Onboarding, Applicant Tracking..., Temporary Placement, Employer Branding, Management, Workforce Planning, Taleo, Technical Recruiting, Personnel Management, New Hire Orientations, HRIS, Talent Management
Education
Oklahoma State University
BS, Business Management
Environmental Science Associates September 2014 - Present
Burke Museum of Natural History and Culture January 2014 - Present
Shannon Koszyk LLC February 2011 - December 2013
Service Corporation International September 2007 - January 2011
Archie McPhee March 1999 - June 2006
Harborview Medical Center 2003 - 2003
Retro Viva November 1997 - March 1999
Skills
Leadership, Management, Customer Service, Research, Event Planning, Public Speaking, Fundraising, Budgets, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Team Building, Coaching, Community Outreach, Cultural Resource..., Strategic Planning, Non-profits, Training, Team Leadership, Procurement, Curation, Archival Preservation, Technical Writing, Regulatory Compliance, Public Relations, Inventory Control
Education
University of Washington 2012 — 2014
Bachelor of Arts - Anthropology, Biological and Physical Anthropology, Archaeology, Death & Dying
North Seattle Community College 2006 — 2008
Associate of Arts (A.A.), Small Business/Medical
West Virginia University
Automated Fingerprint Identification Systems
Prakash Ellenhorn April 2013 - Present
Edward Jones June 2014 - February 2015
Black Pearl Seafood, LLC July 2011 - October 2013
ClearStream Investments, LLC January 2009 - June 2011
PHZ Capital Partners November 1998 - December 2008
Service Corporation International 1990 - 1992
Skills
QuickBooks, Accounts Payable, Accounts Receivable, Purchase Orders, Sage Pro, Invoicing, Financial Statements, Microsoft Excel, Account Reconciliation, Accounting
Education
Oklahoma State University 1978 — 1979
BS, Accounting
H&R Block
Service Corporation International 2009 - Present
Hicksville & Plainview Fire Department May 1986 - February 2009
Agway January 1976 - February 1983
Skills
Emergency Management, Emergency Services, Fire Management, Firefighting, EMS, Funeral Homes, Preparedness, Memorial Services, Ceremonies, Family Services, Compassion, Cemeteries, Grief Counseling, Coaching, Sales, Customer Satisfaction, Negotiation
Education
Nassau Community College 2005 — 2008
Mortuary Sceince
St. Dominic High School 1967 — 1971
St. Ignatius Loyola 1959 — 1967
Service Corporation International 2015 - 2015
Royal LePage Real Estate Services Ltd. 2008 - 2014
Melaleuca:The Wellness Company 2001 - 2007
Yellow Pages / Currently Yellow Pages Group 1995 - 2000
Royal LePage Real Estate Services Ltd. August 1991 - September 1995
Skills
Small Business, Selling, Residential Homes, B2B, Customer Service, New Business Development, Key Account Management, Leadership, Sales, Computer literacy..., iMac, CRM programs &..., Negotiating Tactics for..., People Management,..., Dale Carnegie Public..., Arnie DeLucas..., Yellow Pages Sales &..., Print Courses / Offset..., Consumer Package Goods, Consumer Products, SEM / SEO, Small Business..., Advertising Sales, Territory Development, Territory Account..., Marketing, Sold Health Products, Sold Beauty and Skin..., Team Player
Education
The University of British Columbia
Real Estate & Mortgage Brokerage
Okanagan College
Business & Administration
Okanagan College
Science Courses
Destiny Consulting, Inc. December 1995 - Present
Decisions For Life LLC January 2011 - June 2012
Service Corporation International December 1987 - December 1995
Skills
Accounting, Strategic Planning, Mergers, Management Consulting, Financial Analysis, Process Improvement, Team Building, Budgets, Financial Reporting, Business Planning, Business Strategy, Management, Negotiation, New Business Development, Forecasting, Marketing Strategy, SBA Financing
Education
Northern Illinois University 1985 — 1987
MBA, Executive Program
The Ohio State University 1967 — 1970
BSBA, Accounting
Memory Care Residence April 2013 - March 2014
Picstories 2010 - 2014
Dignity Memorial Funeral Homes November 2007 - March 2013
Service Corporation International November 2007 - March 2013
Waldenbooks/Borders Group January 2004 - January 2006
Skills
Public Relations, Social Networking, Leadership Development, Customer Service, Advertising, Marketing, Sales, Small Business, Strategic Planning, Marketing Strategy, Coaching, New Business Development, Team Building
Education
Oklahoma Baptist University 2002 — 2005
BA, Psychology
Oklahoma Baptist University 2002 — 2005
Bachelor of Arts, Psychology
Service Corporation International August 2014 - Present
Wright Memorial Mortuary Inc January 2008 - May 2014
Northwest georgia regional hospital May 2008 - June 2010
Skills
Customer Service, Microsoft Excel, Strategic Planning, Microsoft Word, Hospitals
Education
Ogeechee Technical College 2006 — 2007
Associate's degree, Mortuary Science and Embalming/Embalmer
The Berry Company August 2013 - Present
Service Corporation International April 2012 - February 2013
Ziplocal July 2008 - June 2011
Dex Media April 1999 - July 2008
Dex Media October 1996 - April 1999
Skills
Sales, B2B, Team Leadership, Leadership, Negotiation, Sales Management, Training, Online Advertising, Market Penetration, Web Marketing, Cold Calling, Sales Operations, Sales Performance, Management, Team Building, Customer Retention, Sales Presentations, Social Media Marketing, Account Management, CRM, Lead Generation, New Business Development, Sales Process, Salesforce.com, Advertising, Direct Sales, Forecasting, Selling, Budgets, Selling Skills, SEM, Advertising Sales, Market Planning, Online Marketing, Customer Acquisition, PPC
Education
Montana State University-Bozeman
Business Administration, Economics
Service Corporation International December 2007 - Present
City of Garland March 2007 - December 2007
Braum's April 2007 - September 2007
Skills
Customer Service, Access, Office Management, PowerPoint, Spreadsheets, PeopleSoft, Event Planning, Office Administration, Public Speaking, Time Management, Lotus Notes, Training, Team Building
Education
Texas A&M University-Commerce 1981 — 1985
Bachelor's Degree, Computer Science, 2.72
Mountain View College 1979 — 1980
Associate of Arts and Sciences (A.A.S.), Aviation Maintenance Technology
Service Corporation International December 2005 - Present
Hartford Trade Service 2004 - December 2005
Education
Briarwood College 2004 — 2005
Associate of Arts and Sciences (AAS), Funeral Service and Mortuary Science
Northern Maine Community College 2002 — 2004
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Service Corporation International October 2012 - Present
Skills
Community Outreach, Public Speaking, Microsoft Office, Team Building, Coaching, Event Planning, Microsoft Excel, Microsoft Word, Outlook, Fundraising, PowerPoint, Data Entry, Training
Education
Oregon State University 2005 — 2009
Texas Children's Hospital November 2013 - Present
Katy ISD October 2010 - May 2011
CrossPoint Church August 2000 - May 2009
Resource Staffing November 1994 - October 1995
Service Corporation International April 1990 - February 1994
Skills
Microsoft Word and Excel, Certified Professional..., Staff Development, Payroll, Teaching, Sales, Invoicing, Elementary Education, Public Speaking
Education
The College of Healthcare Professions 2013 — 2013
Medical Coding and Billing Specialist
Montana State University-Bozeman 1977 — 1982
Bachelor of Arts (B.A.), Marketing
Self-Employed December 1999 - Present
Advantage Sales & Marketing 2005 - 2009
W. Kawai Roberts Design December 1997 - December 1998
Service Corporation International July 1995 - December 1997
School House Art Gallery January 1980 - January 1995
Daily Pilot January 1978 - August 1980
Skills
Copyediting, Academic Tutoring, Proofreading, Retail Sales, Marketing Communications, Customer Service, Spanish-speaking
Education
University of California, Irvine
North Phoenix High School
High School Diploma
Orange Coast College
University of Arizona
Psychology
Primrose Funeral Service December 2012 - Present
Service Corporation International November 2011 - November 2012
Marquise Furniture April 2008 - May 2011
Skills
Public Speaking, Sales, Account Management, Marketing, Sales Management, Team Leadership, Marketing Strategy, Coaching, Leadership Development, Team Building, Fundraising, Customer Service, Nonprofits, Event Planning, Outlook, Microsoft Office, Small Business, Customer Satisfaction, Community Outreach, Direct Sales, Negotiation, PowerPoint, Time Management, Training, Budgets, Leadership
Education
Northwestern State University
Service Corporation International June 2014 - Present
Skills
Training, Access, Customer Service, Employee Training, Microsoft Office, Customer Satisfaction, Team Building, Accounting, Coaching, Outlook, Sarbanes-Oxley Act
Education
Nicholls State University 1980 — 1984
Computer Science
Dignity Memorial Funeral Homes 2001 - Present
Service Corporation International 2005 - 2009
Allnutt Funeral Service 1997 - 2001
Skills
Funeral Homes, Memorial Services, Grief Counseling, Family Services, Ceremonies, Compassion, Public Speaking, Event Planning, Customer Service, Small Business, Community Outreach, Fundraising, Data Entry, Team Building, Coaching, Customer Satisfaction, Public Relations, Nonprofits, Sales, Case Management
Education
Bethany College Lindsborg, Kansas
Mt. Hood Community College
Service Corporation International November 2011 - Present
Skills
Custmer service ,Sales,...
Education
Tidewater Community College 2013 — 2015
Funeral Service and Mortuary Science
Morris College 1988 — 1989
SPS Crematorium July 2014 - Present
Antlers Fire/EMS July 2014 - Present
Oklahoma State University Fire Service Training February 2014 - Present
Prater Lampton Mills & Coffey Funeral Home October 2013 - Present
Mills & Coffey Funeral Home April 2006 - October 2013
Service Corporation International April 2002 - April 2006
Skills
Customer Service, Hospitality Management, Hospitality Industry, Event Management, Budgets, Microsoft Office, Management, Computer Network..., IT Operations, Firefighting, EMS, EMS Education, Fire Management, Rescue, Program Management, System Administration, Training, Disaster Response
Education
Oklahoma State University-Oklahoma City
Criminology
University of Central Oklahoma
Bachelor of Applied Science (BASc), Funeral Science
Northern Oklahoma College
Biology, General
Natrona County High School 1989 — 1993
I-77 Mobility Partners LLC June 2015 - Present
Rödl & Partner - Rödl Langford de Kock LLP January 2011 - May 2015
Service Corporation International October 2005 - December 2010
Skills
Financial Reporting, Financial Accounting, Financial Audits, Tax Preparation, Personal Income Tax..., Partnership Tax Returns, Corporate Tax, General Ledger, Tax Accounting, Accounts Receivable, Financial Statements, Auditing, Microsoft Excel, Tax
Education
University of North Carolina at Charlotte 2010 — 2012
Master's degree, Accounting
North Carolina State University 2001 — 2005
Bachelor of Arts (B.A.), Communication and Media Studies
APR Energy May 2013 - Present
APR Energy April 2012 - Present
Service Corporation International March 2007 - December 2011
Service Corporation International June 2005 - March 2007
Service Corporation International October 2001 - June 2005
Atlantis Submarines June 1999 - October 2001
W.R. Grace July 1997 - June 1999
The Dial Corporation March 1987 - July 1997
Skills
Management, Strategic Planning, Leadership, Project Planning, Microsoft Office, Project Management, Operations Management, P&L Management, Multi-unit Operation..., Coaching & Mentoring, Fully bilingual..., Budgets, General Ledger, Finance, Auditing
Education
Nova Southeastern University
Masters, Accounting & Taxes
University of New Haven
Executive MBA, Business Administration and Management, General
Queens College
Bachelor of Arts (B.A.), Accounting & Economics
State University of New York at Albany
Bachelor's degree, Social Sciences
Queensborough Community College
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General