Shared Services Canada
Industry: Government agency
DescriptionShared Services Canada is an initiative by the Government of Canada to provide information technology services to the various Canadian governmental agencies. It was begun in 2011 to combine services such as email and data storage that were at the time duplicated by each agency. Founded: 2011 Number of employees: 5,596 Jurisdiction: Canada Minister responsible: Carla Qualtrough Agency executive: Ron Parker, President Type of business: Agency responsible for IT Service Delivery across Government Departments.
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Shared Services Canada Employees
Shared Services Canada May 2014 - Present
Fisheries and Oceans Canada August 2013 - May 2014
Public Works Government Service Canada July 2009 - August 2013
Maxsys Staffing and Consulting July 2008 - March 2013
Ottawa’s Branch July 2008 - July 2009
Berlitz Language School February 2008 - July 2008
International Air Transport Association (IATA) January 2007 - February 2008
Bates Project Management Inc and CSI Staffing Consulting Agency September 2005 - July 2006
Fairfield Resort Development April 2000 - December 2005
Algonquin College February 2004 - December 2004
Skills
Talent Acquisition, Talent Management, Human Resources, Recruiting, Employee Relations, Onboarding, Technical Recruiting, Applicant Tracking..., Performance Management, Screening, Employee Engagement, HRIS, Sourcing, Interviews, Screening Resumes
Education
Concordia University 2009 — 2012
Diploma, Purchasing and Inventory Control Management
Algonquin College of Applied Arts and Technology 2001 — 2004
Business Marketing, Marketing
Employment and Social Development Canada (ESDC) May 2015 - May 2015
Shared Services Canada September 2013 - February 2014
PWGSC July 2011 - December 2012
Finance Canada January 2011 - May 2011
Health Canada July 2008 - January 2010
Shamrock Empire Consulting 2004 - 2010
CGI 1998 - 2001
Bell Canada January 1978 - January 2000
Skills
Project Management, Business Process..., IT Operations, Outsourcing, CRM, Contractors, Requirements Analysis, ITIL, Business Analysis, Business Requirements, PMP, Software Project..., Software Documentation, Business Process, Information Technology, Project Planning, Integration
Education
Algonquin College of Applied Arts and Technology 1983 — 1986
3 year Computer Science Diploma, Computer Science
The Art of Service (ITIL Version 3) 2010 — 2010
ITIL V3 Foundations Certification, IT Service Management
Carleton University 1997 — 1997
Certification, Business Process Reengineering
Shared Services Canada March 2013 - Present
Shared Services Canada April 2012 - March 2013
Canada Industrial Relations Board May 2011 - April 2012
Health Canada January 2011 - April 2011
TASKE Technology March 2010 - November 2010
Bishop's University September 2008 - May 2009
Bishop's University June 2008 - September 2008
Skills
Microsoft Office, HTML, Java, LDAP, ASP, Lotus Notes, Wordpress, CSS, Windows 7, Windows XP Professional, Ubuntu, Firefox, Mac OS X, Adobe Acrobat Pro, Printer Support, Avaya PBX, MySQL, Fortran, Mathematics, Computational Physics, Theoretical Physics, mips, Programming, Problem Solving, Testing, Computer Hardware, Windows, C++, Linux, Operating Systems, Web Development, Dreamweaver, Word, Excel, PowerPoint, Hardware, Visio, XP, C#, Unity 3d, Technical Support
Education
Bishop's University 2006 — 2009
BSc, Honours Physics, minor Mathematics
Cegep - Heritage 2004 — 2006
Diploma, Pure and Applied Sciences
Shared Services Canada April 2014 - Present
Canadian Food Inspection Agency September 2009 - March 2014
CBSA August 2008 - August 2009
Fintrac Inc January 2008 - July 2008
PWGSC December 2006 - December 2007
Canada Revenue Agency July 2005 - November 2006
PWGSC September 2004 - June 2005
Treasury Board of Canada January 2004 - August 2004
PWGSC July 2003 - December 2003
Industry Canada January 2003 - June 2003
Skills
Project Management, MS Project, Contract Management, Forecasting, Project Portfolio..., PMP, Project Planning, Governance, Government, PMO, Budgets, Requirements Analysis, Access, Business Process..., Visio, Integration, Agile Methodologies, Analysis, Microsoft Project, Management, SDLC, Program Management, Business Analysis, Change Management, Software Documentation, Team Leadership, Business Intelligence, Business Process
Education
IAT Business Technology 1995 — 1996
Certification, MS Access: Application Programming
Algonquin College of Applied Arts and Technology 1987 — 1989
Certification, Project Management
South Carleton High School
Employment and Social Development Canada (ESDC) January 2015 - Present
iSolar Energy Group October 2014 - Present
Shared Services Canada January 2014 - January 2015
Shared Services Canada September 2013 - January 2014
Shared Services Canada September 2012 - October 2013
Health Canada December 2011 - August 2012
Health Canada April 2011 - November 2011
Health Canada October 2010 - April 2011
Health Canada October 2008 - October 2010
Health Canada July 2007 - October 2008
Skills
Business Analysis, Project Management, Leadership, Business Process, Program Management, Requirements Analysis, Change Management, Analysis, Management Consulting, Information Management, IT Service Management, IT Operations, Team Leadership, Enterprise Content..., IT Management, Integration, Document Management, Process Improvement, Business Process..., Project Portfolio..., Livelink, Cross-functional Team..., Policy, IT Strategy, Client Relations Skills, Release Management, Manage Client..., Problem Analysis, Issues Managment, Federal Grants..., Problem Solving, Project Planning
Education
Algonquin College of Applied Arts and Technology 2006 — 2008
Computer Information Systems
University of Ottawa 1999 — 2003
Economics
La Cité Collégiale 1993 — 1996
Mechanical Engineering Diploma, Mechanical Engineering
Independant Consultant January 2007 - Present
Shared Services Canada October 2013 - January 2014
Compugen May 2006 - January 2007
Jacques Whitford January 2004 - May 2006
xwave, Bell Aliant January 1995 - December 2003
Skills
Virtualization, VMware - Horizon View, Citrix, Netscaler, Cloud Computing, Networking, SCCM, VMware, F5 BigIP, Microsoft Exchange, Microsoft Technologies, Infrastructure, Enterprise Software, Cisco Technologies, Information Technology, Data Center, Disaster Recovery, Computer Security, Solution Architecture, SCOM, High Availability, Checkpoint, Network Administration
Education
Algonquin College of Applied Arts and Technology 2010 — 2010
Oracle University
Dalhousie University 1990 — 1991
Computer Technology, Computer Technology
CDI 1988 — 1989
Computer Electronics, Electronics and Technology
Canada Revenue Agency March 2015 - Present
Canada Revenue Agency January 2014 - Present
Shared Services Canada April 2013 - December 2013
Shared Services Canada October 2010 - April 2013
Canada Revenue Agency February 2009 - October 2010
Canada Revenue Agency November 2005 - January 2009
Canada Revenue Agency December 2002 - October 2005
Gilmore Global Logistics Services 1998 - 2001
Skills
Security, PKI, Cloud Computing, Business Intelligence, Analysis, Incident Management, Enterprise Architecture, ITIL, Solution Architecture, Information Security, Solaris, Identity Management, Linux, Unix, Network Security, LDAP, Management, Integration, Governance, Requirements Analysis, Java, VMware, DB2, MySQL, Computer Security, Virtualization, CISSP, IT Strategy, Firewalls, IT Management, IT Service Management, Information Security..., IT Operations, TCP/IP, Active Directory, Data Center, Architectures, System Administration, Information Technology, Vulnerability Assessment, Servers, Infrastructure, Network Administration, Databases, Apache, Shell Scripting
Education
Carleton University 1996 — 2000
B.M., Computer Mathematics
St John's 1992 — 1996
Shared Services Canada March 2013 - Present
Strategic Services Consulting July 2012 - Present
Shared Services Canada October 2012 - February 2013
Shared Services Canada September 2008 - June 2012
Public Works and Government Services Canada November 2002 - September 2008
Department of National Defence 1989 - 1992
Skills
Government, Business Analysis, Enterprise Architecture, Project Planning, Project Management, Governance, Program Management, Software Project..., Performance Management, Project Delivery, Risk Management, Process Improvement, Leadership, Budgets, Management, Strategy, Strategic Planning, Integration, Business Intelligence, Team Leadership, Requirements Analysis, SDLC, Business Process, Security, Project Portfolio..., Vendor Management, Business Process..., IT Strategy, Change Management, PMP, IT Management, Business Planning, Management Consulting, Team Building, Business Strategy, CRM, ITIL, Software Documentation, Policy, Enterprise Software, Quality Assurance, Business Transformation, Training, Information Technology, IT Service Management, Analysis, PMO, Telecommunications, Outsourcing, Information Management
Education
Boston University 1989 — 1991
MSc, Software Systems Engineering
Boston University 1989 — 1991
Master of Science (MSc), Systems Engineering (Software Track)
Air Canada April 1995 - Present
Upwork October 2012 - Present
Shared Services Canada July 2013 - May 2014
Air Canada July 2011 - March 2012
Natural Resources Canada (NRCan) September 1993 - April 1996
Skills
Magazine Articles, Newspaper Articles, Newsletters, Employee Communication, Technical Writing, Creative Writing, Proofreading, Editing, Interviewing Subject..., Researching, Commercial Aviation, Civil Aviation, Flight Safety, Flight Attendant, Web Content, Aviation Regulations, Blogging, Travel Management, Corporate Communications, Interviews, French, Strategic Communications, Management, Analysis, Government, Translation, Internal Communications, Research
Education
Algonquin College of Applied Arts and Technology 1993 — 1994
Diploma, Screenwriting
University of Ottawa / Université d'Ottawa 1987 — 1991
Bachelor's degree, Maj. Communication Min. Italian
Shared Services Canada September 2015 - Present
Citizenship and Immigration Canada September 2014 - July 2015
Oberthur technology Inc April 2014 - October 2014
Natural Resources Canada NRCan March 2012 - October 2013
National Research Council Canada October 2011 - March 2012
Canada Revenue Agency CRA June 2008 - February 2010
Skills
Active Directory, Unix, Windows Server, DHCP, Symantec Backup 2010, DNS, System Administration, Linux, Security, ITIL, Software Installation, Software Documentation, Integration, Technical Support, Networking, Hardware, Firewalls, Testing, Windows, Computer Hardware, Enterprise Architecture, Information Technology, System Deployment, Troubleshooting, Computer Security, Agile Methodologies, Help Desk Support, SharePoint, Databases, Network Administration, Analysis, Information Security
Education
Algonquin College of Applied Arts and Technology 1996 — 1999
System Tech, Comp Sci
Shared Services Canada August 2015 - Present
Spotless Group January 2015 - Present
ClubLink June 2013 - Present
Skills
Human Resources, Management, Sales, Customer Service, Training, Hiring, PowerPoint, Microsoft Word, Time Management, Leadership, Microsoft Excel, Teamwork
Education
Carleton University 2010 — 2014
Bachelor of Commerce (B.Com.), Management
Hillcrest High School 2006 — 2010
Shared Services Canada January 2012 - Present
Ottawa Fire Services October 2006 - Present
Nortel February 2006 - December 2013
Skills
VoIP, Telecommunications, Switches, Wireless, VPN, Security, Networking, IP, Unified Communications, WAN, Routers, Avaya
Education
Algonquin College of Applied Arts and Technology
Electronics Engineering Technology
Industry Canada April 2014 - Present
Shared Services Canada May 2012 - Present
Algonquin College March 2011 - December 2011
Thompson - Stradwick Consulting Corp. April 2007 - July 2011
Blue Sands Technologies October 2010 - March 2011
Medical Council of Canada 2007 - 2008
Cognos Inc. March 2006 - November 2006
Cognos February 2004 - November 2006
Cognos January 2001 - February 2004
City of Nepean February 1989 - December 2000
Skills
MPLS, Contract Negotiation, Procurement, LAN/WAN, Negotiation, Customer Relations, QoS, Problem Solving, Planning, Requirements Gathering, LAN-WAN, Project Planning, Business Analysis, Cross-functional Team..., CRM, Project Management, Business Intelligence, Customer Service, Disaster Recovery, Change Management, SharePoint, Leadership, Software Development, PMP, Management, Program Management
Education
Université du Québec en Outaouais 2009 — 2010
Master's degree
Algonquin College of Applied Arts and Technology 1999 — 2002
Project managment
Algonquin College of Applied Arts and Technology 1996 — 1998
Business Studies
Southern Alberta Institute of Technology 1984 — 1986
Shared Services Canada February 2014 - Present
Shared Services Canada June 2012 - February 2014
Canadian Food Inspection Agency January 2006 - June 2012
FreeBalance October 2003 - January 2006
Workshift Systems December 2002 - October 2003
Nortel Networks May 1994 - August 2001
Skills
PRINCE2, ITIL, Project Implementation, Project Management, Virtualization, Storage Area Networks, Solution Architecture, MCSE
Education
Willis College of Business 2001 — 2002
Diploma, Network Systems Specialist & Security Architect
Athabasca University
BscCIS, Computing & Information Systems
Royal Canadian Mounted Police October 2014 - Present
Projerra Management Inc. March 2007 - Present
OCCSC (Ottawa Chinese Community Services Centre) 2007 - Present
Shared Services Canada July 2014 - September 2014
Canadian Food Inspection Agency December 2013 - June 2014
Transport Canada September 2013 - November 2013
Canadian Border Services Agency September 2011 - August 2013
Research In Motion April 2011 - July 2011
Health Canada February 2011 - April 2011
Grantium Inc. August 2010 - January 2011
Skills
Program Management, Project Management, Business Analysis, Change Management, Release Management, Risk/Issue Management, Configuration Management, Requirements Management, Incident & Problem..., Business Intelligence, Team Leadership, Requirements Analysis, Coaching, Process Redesign, Management, PMP, Agile Methodologies, Software Documentation, Software Engineering, Software Project..., Enterprise Software, Software Development, Quality Assurance, Risk Management, Testing, Training, Integration, Data Warehousing, Analysis, Process Improvement, Leadership, Cross-functional Team..., Product Management, Business Process, ITIL
Education
Carleton University 1996 — 2000
MMS, Masters Management
Western University 1988 — 1992
HSBC, Computer Science & Business
Snell House Foods August 2007 - Present
Shared Services Canada 2012 - 2014
Also Analyst, Statistics Canada January 1991 - April 2012
Skills
Event Planning, Program Development, Community Development, Social Networking, Strategic Communications, Leadership, Event Management, Public Relations, Psychotherapy, Social Media, Community Outreach, Nonprofits, Research, Data Analysis, Customer Service, Management, Public Policy, Program Evaluation, Volunteer Management, Public Speaking, Fundraising
Education
Algonquin College of Applied Arts and Technology 1984 — 1985
Citizenship and Immigration Canada July 2013 - Present
DAL Real Estate October 2011 - Present
Shared Services Canada March 2008 - July 2013
Skills
Instructing, Project management, Value Creation
Education
Algonquin College of Applied Arts and Technology 2008 — 2010
Associate's Degree, Network and System Administration/Administrator, Honors
Shared Services Canada February 2014 - Present
Shared Services Canada July 2011 - Present
Public Works and Government Services Canada January 2008 - August 2011
Public Works and Government Services Canada March 2004 - April 2008
Skills
Project Management, Governance, Business Analysis, Program Management, Enterprise Architecture, Requirements Analysis, Computer Security, Security, Government
Education
Cape Breton University 1995 — 1999
Bachelor of Business Administration, Information Technolgy, Accounting
Shared Services Canada September 2014 - Present
Shared Services Canada October 2013 - January 2014
Shared Services Canada May 2012 - October 2013
Canadian Federal Government January 2011 - May 2012
Department of National Defence July 2010 - May 2012
bank of canada 1997 - 2000
Skills
Security, Network Security, ITIL, IT Service Management, System Administration, Active Directory, Windows, Windows Server, Program Management, Network Administration, Team Leadership, VMware, Network Architecture, Disaster Recovery, Firewalls, IT Management, Integration
Education
UCL 1989 — 1991
Masters
Carleton University 1985 — 1989
Honours BA
Colonel By Secondary school
Cortitto Ltd. February 2012 - Present
Cortitto ltd. April 2015 - Present
Canada Revenue Agency October 2014 - March 2015
Canada Revenue Agency January 2014 - September 2014
Shared Services Canada May 2013 - November 2013
Shared Services Canada January 2012 - April 2013
West Virginia Department of Environmental Protection (Consulting) July 2012 - August 2012
Department of National Defence April 2011 - January 2012
Emtec Inc. June 2010 - January 2012
Canada Revenue Agency April 2011 - December 2011
Skills
IT Service Management, ITIL, Agile Methodologies, IT Strategy, Enterprise Architecture, HP Openview, Requirements Analysis, Program Management, Governance, Team Leadership, Software Development, Management, Business Analysis, Service Management, Integration, Consulting, Project Management, Project Portfolio..., PMO, Business Process, PMP
Education
Carleton University 1982 — 1984
Bachelors Degree, Political Science
Shared Services Canada January 2014 - Present
TELUS September 2011 - February 2014
Parliament of Canada - House of Commons February 2011 - March 2011
Nortel Networks January 1999 - December 2009
Nortel Networks January 1993 - December 1996
Canada Post February 1992 - December 1992
Bell Canada September 1981 - February 1992
Skills
Nortel switches, Nortel Meridian..., Cisco Switches, Network Design, Network Engineering, Network Architecture, Network Support, BGP/VRF, OSPF, MPLS, VoIP, TCP/IP, Routers, Wireless, ATM/FR, X.25, Ethernet
Education
Carleton University 1977 — 1981
Bachelor of Engineering, Electrical with Distinction
Supercomputer for Cancer April 2015 - Present
Shared Services Canada September 2014 - Present
Derpon Consulting International June 1997 - Present
Shared Services Canada October 2013 - May 2014
Shared Services Canada January 2013 - May 2013
Ashbury College May 2009 - January 2010
Public Prosecution Service of Canada April 2009 - October 2009
Human Resources and Social Development Canada March 2007 - May 2008
Canadian Food Inspection Agency October 2004 - March 2007
EOD Performance Technologies May 2003 - September 2004
Skills
Business Strategy, Writing, Executive Management, Change Management, Business Planning, Strategic Partnerships, Corporate Communications, Advertising, Policy, Performance Measurement..., Risk Management, Corporate Development, IT Business Integration, Research, Analysis, Marketing Communications, Public Policy, International Relations, Media Relations, Organizational..., Strategy, Government, Program Management, Social Networking, Public Relations, Report Writing, Project Management, Project Planning, Governance, Fundraising, Policy Analysis, Strategic Planning, Proposal Writing, Strategic Communications, Social Media, Market Research, Business Development, Event Planning, Business Analysis, Team Leadership, Workshop Facilitation, Stakeholder Engagement, Social Media Marketing, Public Speaking, Leadership Development, Non-profits, Strategic Thinking, Coaching, Entrepreneurship, Marketing Strategy
Education
University of Western Ontario 1989 — 1991
M.A., Political Science
Old Dominion University 1988 — 1988
Development Economics
Boston University 1984 — 1988
BSc., Communications and International Relations
Queen's Royal College
Queen's Royal College
Shared Services Canada August 2013 - Present
NAV CANADA October 2014 - December 2014
OLG December 2012 - July 2013
Shared Services Canada April 2009 - November 2012
MED2020 Health Care Software Inc. May 2012 - August 2012
Information and Communications Technology Council (ICTC) October 2010 - August 2012
Canada Green Building Council - CaGBC December 2007 - March 2009
Department of National Defence / Ministère de la Défense nationale June 2006 - November 2007
Public Works and Government Services Canada Travaux publics et Services gouvernementaux Canada July 2002 - May 2006
Amirix Systems July 2001 - June 2002
Skills
Software Documentation, Project Governance, Government Procurement, Organizational Needs..., PMP, Program Management, Governance, Project Management, Project Portfolio..., Business Analysis, Requirements Analysis, PMO, Change Management, Software Project..., Project Planning, ITIL, Business Transformation, MS Project, Government, Strategic Planning, Data Center, Consulting, Integration, Microsoft Project
Education
Algonquin College of Applied Arts and Technology 1986 — 1998
Marketing/Advertising Diploma, Creative Advertising / Marketing
Shared Services Canada September 2011 - Present
PWGSC January 2011 - August 2011
CBN December 2008 - March 2010
Nortel January 2006 - May 2008
Nortel January 2004 - January 2006
Nortel April 1999 - January 2004
Skills
Project Management, Software Project..., PMP, Disaster Recovery, Telecommunications, SDLC, ITIL, IT Service Management, Analysis
Education
Efrei - Ecole FRançaise d'Electronique et d'Informatique 1995 — 1998
Bachelor
Jean Jaures 1994 — 1995
Math-SpeTS
Jean Perrin 1993 — 1994
BTS
Bell Business Markets October 2014 - Present
Exigo IT Consulting Inc. June 2006 - Present
Shared Services Canada February 2012 - October 2014
National Capital Commission April 2012 - August 2012
Zentra Computer Technologies October 2010 - October 2011
Canadian Payments Association January 2010 - September 2010
Alterna Savings July 2009 - September 2009
Brookfield Renewable Energy Group December 2008 - July 2009
NUVO Network Management March 2005 - April 2008
Primus Telecommunications Group, Inc. 2003 - 2005
Skills
VMware, Active Directory, Servers, Security, Networking, System Administration, ITIL, Windows Server, Network Design, Firewalls, VoIP, Ubuntu, Enterprise Architecture, Integration, Linux, Infrastructure, Management
Education
Carleton University 1994 — 2004
Vankleek Hill Collegiate Institute 1989 — 1994
Natural Sciences and Engineering Research Council of Canada (NSERC) January 2015 - Present
Public Health Agency of Canada June 2013 - Present
Public Health Agency of Canada May 2014 - December 2014
Shared Services Canada November 2011 - June 2013
Canada Revenue Agency July 2011 - November 2011
Canada Revenue Agency May 2009 - April 2011
Jockvale Massage Therapy February 2008 - April 2009
Skills
Mac/PC proficient, Microsoft Office, SAP, SPSS, Quickbooks, Visual Basic, Adobe Photodeluxe, SEO, HTML, Bilingual, Multitasker, Challenges, creative, Online Marketing, Marketing Communications, Teamwork, Time Management, QuickBooks
Education
Carleton University 2007 — 2011
Bachelor of Commerce, Marketing
John McCrae Secondary School 2002 — 2006
French Immersion Certification
Shared Services Canada October 2014 - Present
Shared Services Canada September 2013 - September 2014
Department of National Defence October 2011 - September 2013
Tundra Technical Solutions May 2010 - June 2012
Canadian Bank Note March 2011 - October 2011
Department of National Defence September 2010 - December 2010
Dell May 2007 - September 2010
Dell Canada 2006 - 2008
Dell September 2006 - May 2007
Dell May 2006 - September 2006
Skills
Computer Hardware..., Home Networking, Laptops, Computer Hardware, Windows 7, Troubleshooting, Software Installation, A+ Certified, Desktop Support, VMware, Windows Server 2003, XP, Active Directory, Windows, Printers, DHCP, Operating Systems, Hardware, Servers, Security+, Network Security, System Administration, Network Administration, Windows Server, Switches, Blackberry Enterprise..., Service Desk, Virtualization, TCP/IP, Deployment, Antivirus, Firewalls, DNS, Routers, Security, ITIL, Citrix, Problem Solving, Access, Windows Server 2008, Windows XP, Windows XP Pro, Wireless Networking, Workstations, IT Service Management, Microsoft Certified..., Technical Support, Remote Desktop, Computer Security, Microsoft Technologies
Education
Herzing College 2009 — 2010
Diploma, Computer Networking
Algonquin College of Applied Arts and Technology 2004 — 2006
Diploma, Electronics Engineering Tech
University of Ottawa 2000 — 2003
St Paul's Catholic High School 1994 — 2000
Shared Services Canada November 2014 - Present
Contract March 2014 - November 2014
McDonald's Corporation July 2013 - November 2014
Ottawa Citizen September 2011 - August 2013
Sun Media Group March 2013 - May 2013
TV Media Inc. April 2007 - July 2012
Brampton Guardian February 2007 - May 2007
Canada Revenue Agency August 2006 - December 2006
Skills
Adobe Photoshop, Adobe InDesign, Copy Editing, Proposal Writing, Technical Writing, Interviewing Skills, Typing, Page Design, QuarkXPress, Sports Writing
Education
University of Alberta 2013 — 2014
Certificate in Information Access and Protection of Privacy, Information Access and Protection of Privacy, 91
Algonquin College of Applied Arts and Technology 2005 — 2007
Diploma, Journalism
University of Ottawa 2003 — 2007
Bachelor's degree, Communication and Media Studies
Shared Services Canada 2011 - Present
CRTC February 1998 - July 2011
Skills
vSphere 5.1, Windows Server 2012 R2, VMware Infrastructure, Powershell, Virtualization, VMware, SharePoint, Microsoft Office..., Storage Area Networks, HP Server Hardware, Networking, Project Management, Requirements Analysis, SAN, Enterprise Architecture, Windows Sharepoint..., Storage Area Networking, Web Project Management, Checkpoint, Active Directory, Infrastructure, Cloud Computing, Security
Education
Algonquin College of Applied Arts and Technology 1980 — 1984
Biochemical Technologist
Algonquin College, School of Business, Paralegal Program September 2015 - Present
Shared Services Canada January 2015 - Present
Canada Border Services Agency March 2014 - January 2015
Department of Justice Canada Ministère de la Justice du Canada September 2013 - March 2014
Shared Services Canada November 2012 - September 2013
Government of Canada-Human Resources and Skills Development Canada January 2011 - November 2012
The Economist Intelligence Unit (The EIU) September 1997 - May 1999
The Economist Intelligence Unit (The EIU) November 1995 - September 1997
City of Ottawa September 1992 - January 1995
City of Toronto April 1991 - May 1992
Skills
Superior Client Service, Program Administration, Caseload Management, Marketing, Key Account Management, Multi Tasking, Adaptability, Fast Learner, Customer Service, Policy, Public Speaking, Research, Program Management
Education
Algonquin College of Applied Arts and Technology 2015 — 2017
School of Business, Paralegal Program
Chartered Institute of Marketing
Certificate in Marketing, Marketing
University of Toronto 1988 — 1990
Bachelor of Arts (BA), Sociology-Crime and Deviance
The University of Western Ontario 1986 — 1988
Sociology
PWGSC March 2015 - Present
PWGSC Project Management Office Joint Supply Ship July 2014 - February 2015
Shared Services Canada March 2014 - July 2014
PWGSC June 2006 - March 2014
Ottawa Citizen 2000 - 2006
Skills
Strategic Planning, Budgets, Negotiation, Project Management, Risk Management, Procurement Management
Education
Carleton University 2015 — 2016
Certified Risk Manager Certification (CRM), Risk Management
Carleton University 1985 — 1989
Bachelor's Degree, History/Political Science
Carleton University
Masters Certificate, Project Management
Service Canada April 2015 - Present
Service Canada April 2015 - Present
Woodpark Community Association June 2002 - Present
Shared Services Canada April 2014 - May 2014
Shared Services Canada - Enterprise Project Execution (EPE) January 2014 - February 2014
Shared Services Canada May 2013 - December 2013
Government of Canada, Public Works, (TPSGC - PWGSC) March 2012 - July 2012
Wood Park Community Association September 2010 - October 2010
Rogers Shared Operations January 2000 - July 2010
Rogers Communications May 1996 - December 1999
Skills
Public Speaking, Negotiation, Risk Management, Project Planning, MS Project, Human Resources, Human Factors, MS Office Suite, Customer Service, Vendor Relations, Administration, IT Solutions, SLA, Planning, Documentation, Telecommunications, Visio, Windows, Problem Solving, Change Management, Business Analysis, Process Improvement, Requirements Analysis, Vendor Management, Customer Relations, Integration, Troubleshooting, Analysis, Team Leadership, Program Management, Strategic Planning, Team Building, Call Center, Wireless, Testing, System Administration, Teamwork, RFP, Coaching, Agile, Business Strategy, SDLC, Microsoft Office, ITIL, Switches, Data Center, Networking, Project Management, Servers, Telephony
Education
Algonquin College of Applied Arts and Technology 2011 — 2011
Project Management, Project Management, 3.6
Global Knowledge 2012 — 2012
Certificate, PMP Exam Prep Boot Camp, No Grade just a certificate
Shared Services Canada 2012 - Present
Department of Fisheries and Oceans, Canada 2002 - 2012
PWGSC 2000 - 2002
Skills
Customer Relations, Network Analysis, ITIL, PMP, Cisco, Security, Cisco Technologies, Customer Service, Project Management, Troubleshooting, Technical Support, Microsoft Exchange, Citrix, Technical Architecture, IT Management, Systems Analysis, Integration, Servers, Networking, System Deployment, Hardware, Information Technology
Education
Algonquin College of Applied Arts and Technology 1989 — 1991
Various Institutes
Certs, Technical Studies
Wasyl 1924 Ontario Inc. January 2012 - Present
Shared Services Canada August 2015 - Present
National Research Council Canada / Conseil national de recherches du Canada May 2014 - July 2015
Parliament of Canada June 2013 - February 2014
Empire Life April 2012 - March 2013
Bell Canada 2008 - 2011
VANOC - Vancouver Organizing Committee for 2010 Winter Olympic Games 2009 - 2010
Bell Canada 2005 - 2008
Bell Canada 2002 - 2005
Bell Canada 2001 - 2002
Skills
Telecommunications, PMP, Business Analysis, Team Leadership, VoIP, Strategy, Vendor Management, Program Management, Project Management, Management, Leadership, Business Process, MS Project, Process Engineering, Operations Management, Project Portfolio..., IT Strategy, ITIL, System Deployment, Security, Project Planning, Cross-functional Team..., Networking, Integration, PMO, Change Management, Analysis, Call Centers, Software Development, Strategic Planning, IT Management, SDLC, Project Delivery, Process Improvement, Business Process..., Team Management, Budgets, Software Documentation, Requirements Analysis, Business Intelligence, Data Center, Software Project..., Enterprise Architecture, Visio, Access, Budgeting, Process Development, SharePoint, Google Docs, Wine
Education
Algonquin College of Applied Arts and Technology 2011 — 2014
Wine Sommelier, Hospitality & Tourism, Honours
Algonquin College of Applied Arts and Technology 1977 — 1981
Business Administration, Computer Science
Shared Services Canada August 2012 - Present
Public Health Agency of Canada June 2011 - August 2012
Public Health Agency of Canada April 2010 - June 2011
Public Health Agency of Canada June 2009 - April 2010
Public Health Agency of Canada May 2008 - June 2009
Public Health Agency of Canada May 2006 - May 2008
Skills
Sourcefire, RSA SecurID, Windows Server 2008, Active Directory, DNS management, Network Security, Enterprise Architecture, Citrix, Xendesktop, VMware, IBM Tivoli, Government, ITIL, Project Management, CommVault, SAS
Education
Algonquin College of Applied Arts and Technology 2004 — 2006
Computer Systems Technician
Shared Services Canada October 2009 - Present
Industry Canada 1999 - Present
Nortel 1997 - 1999
Skills
Solr, Enterprise Search, XML
Education
Acadia University 1989 — 1993
Shared Services Canada March 2011 - Present
Export Development Canada July 2010 - February 2011
Public Works and Government Services Canada October 2007 - May 2010
Innovapost July 2004 - September 2007
Innovapost August 2003 - June 2004
Public Works and Government Services Canada June 2002 - July 2003
Foreign Affairs and International Trade Canada February 2002 - May 2002
Canada Post April 2001 - December 2001
Computer Sciences Corporation March 2001 - March 2001
NetStone Communications Inc. 2000 - February 2001
Skills
Integration, ITIL, Telecommunications, VoIP, Requirements Analysis, Data Center, IT Management, Product Management, Project Management, Cisco Technologies, IP, Business Process, Enterprise Architecture, Project Portfolio..., Infrastructure, PMP, Wireless
Education
Queen's University 2007 — 2007
School of Business
Algonquin College of Applied Arts and Technology 1986 — 1987
Data Communications
Algonquin College of Applied Arts and Technology 1984 — 1986
Electronics
Shared Services Canada June 2014 - Present
CAS November 2011 - June 2014
Department of National Defence January 2008 - January 2010
The E-Solution January 2001 - November 2008
Skills
Active Directory, SCCM, SQL, Microsoft Exchange, Infrastructure, VMware, Security, Network Administration, SCOM, ITIL, Firewalls, IIS, SAN, Citrix, PKI, Project Management, Information Security..., VPN, Virtualization, Data Center
Education
Algonquin College of Applied Arts and Technology 2001 — 2003
Information Systems Security
Retter Business College 1996 — 1997
Network Specialist
Employment and Social Development Canada (ESDC) January 2015 - Present
PowerStart Group April 2010 - Present
B-diligent Business Solutions Corporation February 2001 - Present
Department of National Defence January 2014 - April 2014
Shared Services Canada July 2013 - December 2013
Canada Border Services Agency July 2012 - December 2012
Office of the Information Commissioner February 2012 - March 2012
Human Resources and Skills Development Canada January 2011 - September 2011
B-diligent Business Solutions December 2009 - March 2010
Canada Border Services Agency June 2007 - November 2009
Skills
Business Analysis, Business Strategy, Business Process..., Strategic Planning, Quality Assurance, Project Planning, Project Portfolio..., Executive Coaching, Mentoring, Business Transformation, Information Modeling, Object Oriented Design, Change Management, Knowledge Management, PMBOK, PMI, International MBA, Full SDLC, Matrix Management, Risk Assessment, Enterprise Risk..., Enterprise Architecture, Enterprise Content..., Conceptual Modeling, Concept Design, Visionary Thinking, Strategic Leadership, Management Consulting, Visio, MS Project, Infrastructure..., Project Management Life..., Enterprise Software, Project Management, ERP, Management, Risk Management, SDLC, Business Process..., PMO, Information Management, Business Process Design, Information Technology, IT Strategy, Requirements Analysis, PMP, Resource Management, Integration, Consulting
Education
Algonquin College of Applied Arts and Technology 2006 — 2007
Course, Project Management
University of Ottawa 1996 — 1998
Masters, Business Administration
Shared Services Canada August 2011 - Present
PWGSC 2000 - August 2011
Rogers Communications Inc. 1999 - 2000
Programmer Consultant 1996 - 1998
Skills
Government, Policy, Government Proposals, Public Administration, Video Conferencing, Preparation of Business..., Business Case Modelling, Public Policy, Project Planning, Project Management, Policy Analysis, Strategic Planning, RFP, Business Transformation, Public Sector, New Business Development, Program Management, Federal Government, Change Management, Information Management, Product Development, Product Management, Collaborative Problem..., Enterprise Architecture, Government Procurement
Education
Algonquin College of Applied Arts and Technology 1996 — 1999
3 year Diploma, Computer Science
Carleton University 1992 — 1996
BA, Political Science
Shared Services Canada October 2014 - Present
Shared Services Canada May 2013 - October 2014
Shared Services Canada April 2012 - April 2013
Shared Services Canada December 2011 - March 2012
Government Consulting Services April 1993 - December 2011
Consulting and Audit Canada April 1993 - November 2005
Ottawa May 1992 - March 1993
Government of Canada August 1988 - April 1992
Education
Athabasca University 2008 — 2014
Master of Business Administration (M.B.A.)
Athabasca University 2008 — 2011
Graduate Diploma in Management
Dalhousie University 2000 — 2000
Electronic Commerce Overview Certificate
University of Prince Edward Island 1983 — 1987
Bachelor of Business Administration
7626851 Canada Inc July 2010 - Present
Tremblant Condos & Recreation Specialist November 2003 - Present
Shared Services Canada March 2013 - May 2014
Alcatel-Lucent January 2007 - May 2010
Alcatel-Lucent January 2006 - December 2006
Nortel Networks March 2004 - December 2006
Nortel Networks September 2004 - August 2005
Nortel Networks March 2004 - August 2005
Nortel Networks September 2003 - March 2004
Nortel Networks December 2002 - September 2003
Skills
Telecommunications, Integration, Testing, Wireless, Quality Assurance, Software Development, SS7, Project Management, IP, Project Co-ordination, Project Control, UMTS, Software Project..., Quality Management, GSM, Defect Tracking, Risk Management, Business Analysis, Multi site management, Agile Development, Budgets, Business Process..., TL9000, Software Lifecycle..., Executive Reporting, Process Engineering, People Management, CDMA, Release Management, Business Continuity..., Root Cause Analysis, Software Verification, Internal Audit, Lessons Learned, Wireless Networking, Coordination, Time to Market, Global Product Support, Automation, WiMAX, ISO, CMMI, Field Support, Causal Analysis, Training, Mentoring, VoIP, WCDMA, Mobile, Human Resources
Education
Brandon University 1977 — 1980
Bachelor of Science (B.Sc.), Bachelor Of Science
Citizenship and Immigration Canada / Citoyenneté et Immigration Canada June 2015 - Present
Shared Services Canada November 2013 - August 2014
Department of National Defence September 2013 - October 2013
Environment Canada April 2013 - July 2013
Statistics Canada January 2013 - March 2013
Natural Resources Canada September 2012 - January 2013
Justice Canada January 2012 - March 2012
Natural Resources Canada October 2011 - January 2012
TAG The Associate's Group 2012 - 2012
Library of Parliament October 2009 - September 2011
Skills
CSS, XHTML, Web Development, HTML 5, JavaScript, CMS, Dreamweaver, XML, SharePoint, MySQL, HTML, Drupal, HTML5, jQuery, Web Applications, ASP.NET, C#, Databases, WCAG, Web Design, Accessibility, Web Content Management, Microsoft Office..., Visual Studio, German, Usability, SQL, CSS3, Russian, User Experience, PHP4/5, Visual C#, PhoneGap, Github, Cordova, Responsive Web Design, SQLite
Education
Algonquin College of Applied Arts and Technology 2014 — 2016
Mobile Application Design and Development, Cumulative G.P.A.: 3.85
Algonquin College of Applied Arts and Technology 2006 — 2008
Internet Applications and Web Development (formerly: Internet Application Programming)
Department of National Defence October 2014 - Present
Shared Services Canada April 2014 - October 2014
Statistics Canada February 2014 - March 2014
Department of National Defence May 2012 - February 2014
SamCo Productions January 2011 - January 2014
Couch Assassin, Independent Music News 2011 - 2014
Jsquared Dance Company August 2012 - June 2013
Planet Dance September 2006 - May 2012
The Fulcrum August 2011 - April 2012
Canadian Transportation Agency June 2009 - March 2012
Skills
Social Media, Editing, Public Speaking, Event Planning, Social Networking, Writing, Social Media Marketing, Text Editing, Project Management, Communications, Research, Blogging, Government, Event Management, Administration, Microsoft Office, Music, Proofreading, Marketing, Interviews, Office Administration, Graphic Design, Essays, Public Relations, Report Writing, Online Research, Facebook, Communications Planning, Volunteer Management, Journalism, Copy Editing, Critical Thinking, Data Analysis, Team Building, Data Entry, Microsoft Excel, French, Time Management, Microsoft Word, Communication, SAP, SAP PM Module, Database Administration
Education
University of Ottawa 2008 — 2012
Bachelor of Arts (BA), Specialization in English, Minor in Theatre
Algonquin College of Applied Arts and Technology 2013 — 2016
Certificate, Project Management
Shared Services Canada November 2011 - Present
Statistics Canada February 2011 - November 2011
Carleton University September 2009 - April 2010
Statistics Canada May 2008 - April 2010
InStore Focus September 2007 - 2008
Tim Hortons Children Foundation - Camp des Voyageurs Tim Horton May 2007 - August 2007
Gracefield Camp and Conference Center May 2006 - August 2006
Skills
BMC ProactiveNet, BPPM, BMC Patrol, TelAlert, IT Operations, IT Solutions, Powershell, Microsoft Excel, Software Development, Windows Server, Leadership, Networking, Youth Mentoring, Non-profit Volunteer, Troubleshooting, Microsoft Office, Project Management, Proactive Monitoring, HP Openview, Microsoft Word, Windows Scripting, HP SIM, Live Sound, Data Recovery, Enterprise Service Bus, IT Service Management, Social Media, Information Technology
Education
Carleton University 2006 — 2010
Bachelor of Commerce, Commerce/Computer Science
London Central S.S 2002 — 2006
High School, Business Certificate
Oickle Integrated and Comprehensive Solutions (OIC Solutions) 2011 - Present
Shared Services Canada March 2013 - February 2014
PWGSC September 2012 - March 2013
Canada School of Public Service 2005 - 2011
Treasury Board Secretariat 2002 - 2005
Agriculture and Agri-Food Canada 2001 - 2002
Agriculture and Agri-Food Canada 2000 - 2001
Agriculture and Agri-Food Canada 1993 - 2000
Food Institute of Canada 1990 - 1993
Skills
Government, Change Management, Program Management, Policy, Governance, Learning Management, Learning Management..., Project Planning, Project Management, MS Project, Saba, Report Writing, Technical Writing, Management Consulting, System Deployment, Business Process..., Knowledge Management, Management, Centra, Analysis, Strategy, Leadership, Strategic Planning, Budgets, Training, E-Learning, Business Process, Organizational..., Business Strategy, Business Analysis, Stakeholder Engagement, Instructional Design, Blended Learning, Workshop Facilitation, Adult Education, Performance Management, Needs Analysis, Team Leadership, Training Delivery, Coaching, Employee Engagement, Organizational Learning, Web 2.0, Proposal Writing, Organizational Design, Software Documentation, Leadership Development, Organizational..., Project Portfolio..., Information Management
Education
Massachusetts Institute of Technology - Sloan School of Management 1999 — 1999
Executive Development Program for the Americas
Carleton University 1982 — 1986
M. Eng., Civil
University of Guelph 1975 — 1978
B. Sc. (Agr), Economics nd Meat Science
Shared Services Canada November 2014 - Present
Shared Services Canada January 2014 - October 2014
Canada Revenue Agency April 2008 - January 2014
Microsoft November 2005 - March 2008
Hewlett-Packard 1997 - 2005
Compaq Computer of Canada 1999 - 2002
Digital Equipment of Canada 1997 - 1999
Exocom Group of Companies 1994 - 1997
Transport Canda 1993 - 1994
Skills
Active Directory, Microsoft Exchange, HP, Management, Enterprise Architecture, Governance, Requirements Analysis, IT Service Management, IT Strategy, Program Management
Education
Algonquin College of Applied Arts and Technology 1990 — 1993
Electronics Engineering Technology (Co-op)
Shared Services Canada April 2015 - Present
BerryGood Farms January 2009 - Present
RGD Communications Inc. May 1992 - Present
Bell July 2013 - April 2015
Public Safety Canada - Securité publique Canada December 2011 - July 2013
MTS Allstream December 2010 - November 2011
Public Service Alliance of Canada June 2010 - September 2010
TELUS October 2008 - February 2010
Innovapost February 2008 - October 2008
Public Works and Government Services Canada (PWGSC) Government of Canada January 2007 - January 2008
Skills
Project Management, Managing relationships, Technology Solutions, Managing employees, Telecommunications..., Project Planning, Telecommunications, Security, Cloud Computing, Open Source, Management, Service Development, Integration, Cisco Technologies, Data Center, Architecture, Program Management, VoIP, ITIL, PMP, Product Management, Wireless, SharePoint, Team Leadership, Strategy, Governance, Virtualization, Business Strategy, Business Intelligence, Analysis, Business Analysis, Leadership, Solar Energy, Agile Methodologies, Telephony, Project Delivery, Strategic Partnerships, SDLC, Solar Industry, Service Delivery, Networking, IP, PMO, WAN, Call Centers, Vendor Management, MPLS, Project Portfolio..., Professional Services, IT Management
Education
Algonquin College of Applied Arts and Technology
Control Data Institute
Ryerson University
Bell February 2015 - Present
The KTL Group, Inc. May 2013 - Present
Shared Services Canada October 2013 - May 2014
Alcatel-Lucent May 2011 - December 2011
Extreme PC Corporation February 2007 - June 2007
Skills
TCP/IP, Network Security, Networking, Troubleshooting, CCNA, Cisco Technologies, Virtualization, Switches, OSPF, IP, Linux, Network Administration, BGP, Routing, Network Architecture, Wireless Networking, EIGRP, Technical Support, Java, Firewalls, Network Design, Cisco IOS, Cisco, VPN, MPLS, IT Service Management, Solaris, Routing Protocols, Network Engineering, LAN-WAN, LAN Switching, Information Security, Computer Architecture, ITIL v3 Foundations..., Unix, Server Administration, Red Hat Linux, Computer Security, Proxmox, Linux KVM, Cirba, KVM, Fortinet, F5 BigIP, Mac OS, Active Directory...
Education
Centennial Collegiate and Vocational Institute 2006 — 2008
Carleton University 2008 — 2013
Bachelor of Information Technology, Network Technology
Algonquin College of Applied Arts and Technology 2008 — 2012
Bachelor of Information Technology, Network Technology
Cisco Networking Academy 2008 — 2012
System, Networking, and LAN/WAN Management/Manager
Department of Finance Canada December 2014 - Present
Shared Services Canada May 2012 - Present
Skills
Budgets, AutoCAD, Telecommunications, Telephony, Network Design, Wireless Networking, VoIP, Fluke networks, Avaya IP Telephony, Avaya Communication..., Hubs, Communication Equipment, Superior Client Service, Cisco Technologies, Wireless, IP, System Deployment, Troubleshooting, TCP/IP, Cabling
Education
Cambrian College
Correctional Services Canada September 2015 - Present
Finance Canada / Finances Canada April 2015 - August 2015
Natural Resources Canada August 2014 - March 2015
Shared Services Canada June 2014 - August 2014
Correctional Services Canada October 2013 - April 2014
Department of Finance Canada June 2013 - October 2013
NRCAN April 2013 - April 2013
Treasury Board Secretariat May 2012 - April 2013
Canadian Citizenship and Immigration Canada December 2012 - December 2012
CPA (Canadian Psychological Association) May 2012 - May 2012
Skills
Fluent in English,..., oUnderstanding and..., oUnderstanding and..., oStrong comprehension..., oComputer proficiency,..., oExperience using..., o Experience with..., oComprehension of..., RDFa, Microdata,..., Cataloging, Information Literacy, Library, Library Management, Information Management, Integrated Library..., Metadata, Virtual Reference, Library Science, Library Instruction, Interlibrary Loan, Document Management, Databases, Records Management, Knowledge Management, Libraries
Education
Algonquin College of Applied Arts and Technology 2011 — 2013
Library and Information Technician
Shared Services Canada August 2011 - Present
Education
Carleton University
MA
Carleton University
BSc
Queen's University
MBA
Shared Services Canada January 2012 - Present
Health Canada September 2011 - January 2012
Health Canada 2009 - 2010
Skills
Event Planning, Event Management, Public Speaking, Public Relations, Social Media, Government, Project Planning, Media Relations, Strategic Planning, Team Leadership, Customer Service, Coaching
Education
Algonquin College of Applied Arts and Technology
Versailles Academy of Sciences Esthetiques
Honors Degree, Cosmetology and Esthetiques
Employment and Social Development Canada (ESDC) September 2014 - Present
Employment and Social Development Canada April 2014 - September 2014
HRSDC October 2013 - November 2013
Shared Services Canada November 2011 - December 2012
Skills
Government, Customer Service, Software Documentation, Project Planning, Office Management, Office Administration, Outlook, Microsoft Office, Human Resources, Team Leadership, Visio, PowerPoint, Microsoft Excel, Microsoft Word
Education
Algonquin College of Applied Arts and Technology 1999 — 2001
Business Administration and Management, General
St. Lawrence College 1995 — 1997
Shared Services Canada April 2015 - Present
Shared Services Canada May 2014 - Present
Shared Services Canada April 2013 - May 2014
Shared Services Canada January 2012 - April 2013
Agriculture and Agri-Food Canada July 2011 - January 2012
Treasury Board of Canada Secretariat November 2010 - July 2011
Treasury Board of Canada Secretariat September 2009 - November 2010
Agriculture and Agri-Food Canada November 2007 - June 2008
DPI 2005 - 2008
Agriculture and Agri-Food Canada April 2006 - November 2007
Skills
Management, Government, Program Management, Project Management, Governance, Strategy, MS Project, Project Planning, Policy, Analysis, Risk Management, Team Leadership, Requirements Analysis, Strategic Planning, Leadership
Education
Algonquin College of Applied Arts and Technology 1998 — 1999
Carleton University 1990 — 1992
Mount Royal University 1988 — 1990
Criminology
Cochrane High School
Shared Services Canada November 2011 - Present
Backyard Applications June 2011 - Present
Canada Revenue Agency September 2010 - November 2011
Canada Revenue Agency February 2007 - September 2010
Skills
Troubleshooting, Project Planning, Telephony, Windows, UML, SQL, Linux, XML, PHP, C++, Asterisk, IT Operations, Federal Government, Microsoft SQL Server, MySQL, Java, JavaScript, VoIP, IP, Telecommunications, Cisco Technologies, Network Administration, TCP/IP, Integration, Project Management, Software Development, Apache, Call Centers, Software Design, Databases
Education
Algonquin College of Applied Arts and Technology 2003 — 2006
Computer Engineering Technology
Carleton University
Computer Science
World Financial Group (WFG) February 2012 - Present
Shared Services Canada November 2011 - Present
Environment Canada May 2006 - November 2011
Imperial Parking Corporation March 2005 - May 2006
Regent Hotel February 2002 - February 2005
Maharajah Group Information Technology Division 1999 - 2001
Skills
Investments, Retirement Planning, Portfolio Management, Risk Management, Mutual Funds, Segregated Funds, Insurance, Wealth Management, Equities, Estate Planning, Project Management, Network Security, Network Design, Network Administration
Education
British Columbia Institute of Technology 2001 — 2005
Bachelor of Technology, Network security
National Computing Center (NCC) -UK 1998 — 1999
Diploma in computer science, computer science
St. Benedicts College 1991 — 1993
Shared Services Canada March 2012 - Present
Department of Justice December 2008 - March 2012
DemarcationPoint February 2006 - December 2008
DemarcationPoint Inc. 2005 - 2008
ComNet Communications January 2005 - February 2006
Sentry Communications January 2004 - January 2005
Entourage Technology Solutions “Systm Cabling Infrastructure Division “ July 1996 - November 2003
Entourage Technology Solutions July 1996 - November 2003
Entourage Technology Solutions “Systm Cabling Infrastructure Division " July 1996 - November 2003
Entourage Technology Solutions “Systm Cabling Infrastructure Division " July 1996 - November 2003
Skills
Telecommunications, Troubleshooting, Project Management, Project Planning, Software Documentation, Fiber Optics, Management, Optical Fiber, Quality Assurance, Cabling, Network Design, Wireless, Networking, Operations Management, Testing
Education
Training 1996 — 2002
Certificate, Technical
Various 1996 — 2002
Telecommunications
Cambrian College 1983 — 1984
Law & Security / Business And Management
Shared Services Canada October 2011 - April 2015
PWGSC January 2011 - May 2011
Transport Canada September 2010 - January 2011
Health Canada October 2009 - May 2010
Public Safety Canada July 2009 - October 2009
Treasury Board Secretariat March 2009 - July 2009
Ottawa-Vanier PC Riding Association May 2008 - October 2008
TELUS Communications June 2006 - April 2008
Privy Council Office October 2005 - March 2006
Bell Security Solutions Inc. April 2005 - September 2005
Skills
Program Management, Governance, Business Analysis, Emotional Intelligence, Customer Engagement, Project Management, ITIL, Customer Service, Business Intelligence, Management, Change Management, Requirements Analysis, IT Service Management, Strategy, Business Process, Government, Software Documentation, Security, Leadership, Analysis, Project Planning, MS Project, CRM, IT Strategy, Information Technology, Strategic Planning, Professional Services, Business Process..., Consulting, Team Leadership
Education
Mile2 2015 — 2015
Certified Information System Security Officer
ITIL Foundation v3 Certification 2009 — 2009
University of Ottawa 1999 — 2000
Executive MBA
Algonquin College of Applied Arts and Technology 1996 — 1996
University of Ottawa 1996 — 1996
Algonquin College of Applied Arts and Technology 1994 — 1994
University of Ottawa 1992 — 1992
Department of National Defence July 2015 - Present
Plant Recreation Center November 2012 - Present
Shared Services Canada March 2014 - July 2015
Plant Recreation Center September 2012 - December 2014
Health Genie Group January 2014 - April 2014
Plant Recreation Center June 2012 - August 2013
Skills
Time Management, Teamwork, Microsoft Excel, Customer Service, Microsoft Word, Microsoft Office, PowerPoint, Leadership
Education
University of Ottawa 2011 — 2015
Bachelor's Degree, Human Resources Management
Cégep de Jonquière
Algonquin College of Applied Arts and Technology
French Language and Literature
Shared Services Canada January 2012 - Present
Currently unemployed - looking for a job April 2011 - January 2012
Canadian Forces July 2004 - July 2009
433e Escadron d'appui tactique 1992 - 1994
433e Escadron d'appui tactique 1992 - 1994
433e Escadron d'appui tactique 1992 - 1994
Skills
Windows Server, Hardware, Active Directory, Virtualization, Cisco Technologies, Hyper-V, Networking, Security, Solaris, Unix, Linux, Xen, Information Technology, Windows, Operating Systems
Education
Algonquin College of Applied Arts and Technology 2009 — 2011
Computer Systems Technician
Shared Services Canada November 2014 - Present
Skills
Microsoft Word, Customer Service, PeopleSoft, SCCM, WebEx, Outlook, Technical Support
Education
Algonquin College of Applied Arts and Technology 2005 — 2008
Business Administration and Management, General
Shared Services Canada April 2012 - Present
Skills
Active Directory, Windows, Group Policy, DNS, Virtualization, Network Design, Windows Server 2008, Windows Server, Network Administration, VMware, VMware Infrastructure, Switches, HP Proliant, Microsoft Technologies, Data Center, Server Administration, Technical Support, Laptops, Network Security, Networking, Windows 7, Software Installation, Servers, ITIL, TCP/IP, DHCP, System Deployment, Troubleshooting, Disaster Recovery, Government, Requirements Analysis
Education
Algonquin College of Applied Arts and Technology 1998 — 2000
Diploma
Carleton University 1995 — 1997
Shared Services Canada April 2015 - Present
Canadian Government Client December 2012 - March 2015
Canadian Federal Government August 2012 - November 2012
Non-Governmental Organization April 2012 - June 2012
Canadian Government Client December 2011 - April 2012
Dessau Ontario Telecom and Security July 2011 - October 2011
Dessau Ontario Telecom and Security December 2010 - March 2011
3591646 CANADA INC. May 2010 - December 2010
Public Safety Canada - Securité publique Canada August 2009 - May 2010
PWGSC May 2009 - August 2009
Skills
Accreditation, Risk Assessment, Security, Content Filtering, Vulnerability Assessment, Penetration Testing, CISSP, Ethical Hacking, Security Assessments, Hardening, ITIL, PMP, Risk Management, Intrusion Detection, Computer Security, Network Security, Vulnerability Management, Information Security..., CEH, COBIT, Networking
Education
Carleton University 1970 — 1978
CGI December 2014 - Present
CGI May 2005 - December 2014
Shared Services Canada June 2012 - March 2014
PWGSC February 2011 - June 2012
CGI May 2007 - February 2011
CGI 2005 - 2007
Allstream ITS 2002 - 2005
MTS Allstream 2002 - 2005
MONTAGE.DMC 1998 - 2002
MONTAGE.DMC 1996 - 1997
Skills
Service Delivery, Data Center, ITIL, Governance, IT Service Management, Managed Services, IT Strategy, Security, Infrastructure, Enterprise Software, Information Security, Service Management, Integration, Solution Architecture, Disaster Recovery, Telecommunications, Vendor Management, Incident Management, IT Management, Enterprise Architecture, Business Continuity, Networking, PMO, Requirements Analysis, Information Security..., Network Security, Project Portfolio..., Business Process, Professional Services, System Deployment
Education
Canadore College 1987 — 1990
Technologist, Computer Process Control
Insights
Fundamentals, Leadership
Cisco Systems
CCNA
Shared Services Canada November 2014 - Present
Shared Services Canada October 2013 - October 2014
Hewlett-Packard May 2008 - October 2013
EDS Inc. October 2001 - May 2008
SHL Corp. May 1997 - October 2001
SHL Corp. July 1993 - May 1997
Skills
Virtualization, VMware, ITIL, HP, Disaster Recovery, Active Directory, IT Service Management, Windows Server, Servers, Data Center, Network Security, IT Management, Incident Management, Cisco Technologies, IT Operations, System Deployment, System Administration, Hardware, Storage Area Networks, Technical Support, Network Administration, Cluster, SAN, VPN, Firewalls, Service Management, Troubleshooting, Storage, Networking, Network Architecture, Infrastructure, TCP/IP, Network Design, Software Documentation, Vendor Management, Netbackup, Information Security, Windows, IT Outsourcing, Group Policy, Apache, Microsoft Exchange, vSphere, DNS, SharePoint, Service Desk, Operating Systems, Business Continuity, Citrix, Security
Education
Algonquin College of Applied Arts and Technology 1991 — 1993
Computer Systems Technician
Carleton University 1987 — 1991
Bacholar of Science
Shared Services Canada August 2012 - Present
Health Canada October 2011 - September 2012
Health Canada March 2010 - November 2011
Health Canada January 2011 - June 2011
TELUS June 2006 - July 2010
Bell Canada March 2001 - May 2006
Federal Government of Canada September 1998 - February 2001
Skills
Data Center, PMP, ITIL, Program Management, Servers, Telecommunications, Project Management, IT Service Management, Enterprise Architecture, Governance, Project Planning, Integration
Education
Carleton University 1996 — 1999
St Georges
Shared Services Canada August 2015 - Present
AGC Networks Corp March 2005 - Present
House of Commons of Canada Chambre des communes du Canada August 2014 - July 2015
Shared Services Canada/DND September 2012 - August 2014
Treasury Board Secretariat January 2011 - August 2012
PWGSC June 2009 - December 2010
Nav Canada March 2008 - May 2009
Network and Network Security Design and Integration Consultant September 2007 - March 2008
Finance Canada September 2005 - August 2007
Network and Network Security Design and Integration Consultant March 2005 - September 2005
Skills
Firewalls, Cisco Routing &..., Cisco Nexus, IPS, Data Center, VPN, Avaya, Network Virtualization, Fortinet, Checkpoint Security, Network Security, VMware, Network Architecture, Information Security, Security, Vulnerability Assessment, Cisco Technologies, Information Security..., Switches, TCP/IP, Integration, Routers, Virtualization, Security Architecture..., Routing, Active Directory, DNS, Disaster Recovery, Cisco Routers
Education
Algonquin College of Applied Arts and Technology 1990 — 1994
Computer Programmer, Computer Programming
AD Business IT Process Dev December 2007 - Present
Shared Services Canada August 2012 - April 2013
Hewlett-Packard December 2011 - June 2012
Statistics Canada April 2011 - October 2011
itSMF 2010 - 2011
CGI June 2009 - October 2010
PWGSC May 2008 - October 2010
PWGSC January 2008 - April 2008
CGI-AMS January 2007 - September 2007
CGI-AMS January 2007 - June 2007
Skills
ITIL, IT Service Management, Business Analysis, Change Management, Requirements Analysis, IT Strategy, Vendor Management, Process Improvement, Integration, Enterprise Architecture, Software Documentation, Business Process, Service Delivery, Quality Assurance, Service Management, Information Technology, Strategy, Management
Education
DIYMonde 2010 — 2010
ITIL Service Manager, ITIL Service Manager
Excelsa Tech 2010 — 2010
ISO Foundation and Professional Certificates, ISO 20 000
RKS Systems 2008 — 2008
PMP Exam Preperation Course, Project Management
Algonquin College of Applied Arts and Technology 1997 — 1997
Service Support Specialist, honours
Shared Services Canada August 2012 - November 2014
Treasury Board of Canada Secretariat November 2011 - August 2012
Public Works and Government Services Canada April 2011 - October 2011
Government of Canada, Treasury Board Secretariat September 2009 - April 2011
Government of Canada July 2007 - September 2009
Public Works and Government Services Canada May 2001 - July 2007
Skills
Governance, Government, Requirements Analysis, Program Management, Project Management, Leadership, Security, Change Management, IT Strategy, Information Management, Management Consulting, Risk Management, Integration, Project Portfolio..., Project Planning, Policy, Business Analysis, Enterprise Architecture, Strategic Planning, ITIL, Business Process..., Public Sector, Process Improvement
Education
Carleton University 1991 — 1993
Masters, Public Administration
University of Ottawa 1987 — 1991
Bachelor of Commerce (BCom), Public Administration
Shared Services Canada April 2012 - Present
Canada Revenue Agency August 2009 - March 2012
CRA August 1988 - September 2009
Canada Revenue Agency 1988 - July 2009
Government of Canada 1988 - 2009
Skills
Storage, Unix, Security, Linux, Enterprise Architecture, Integration, Project Planning, IT Service Management, IT Management
Education
Algonquin College of Applied Arts and Technology 1981 — 1984
Information Technology
DND/Modis IT July 2014 - Present
Transport Canada/Turtle Technologies April 2014 - June 2014
DND/Modis IT/Sierra Systems February 2014 - March 2014
Shared Services Canada October 2013 - February 2014
JSI Telecom January 2013 - June 2013
DFAIT January 2012 - September 2012
Department of National Defence January 2011 - November 2011
Hewlett Packard Canada October 2006 - October 2008
EDS 2003 - 2004
Skills
Help Desk Support, Military, XP, Software Installation, Program Management, Technical Support, Operating Systems, Troubleshooting, Hardware, Windows XP, Information Technology, CCNA, Windows Server, System Administration, Security, Networking, Network Security, Microsoft Exchange, Integration
Education
Algonquin College of Applied Arts and Technology 1992 — 1995
Bachelor of Business Administration (B.B.A.)
Shared Services Canada January 2015 - Present
Shared Services Canada 2012 - Present
Government of Canada 2008 - 2012
Nortel 2006 - 2008
Nortel 2000 - 2002
Education
Carleton University 1996 — 2000
Bachelor's degree, Electrical, Electronics and Communications Engineering
University of Botswana 1993 — 2000
Federal Government of Canada October 2012 - Present
Shared Services Canada. December 2009 - October 2012
Shared Services Canada. January 2012 - March 2012
Federal Government December 2008 - November 2009
Canadian Federal Government on Contract 2008 - 2009
Infrastructure Canada July 2008 - December 2008
Dell December 2006 - June 2008
Sitel December 2005 - December 2006
HP 2005 - 2006
Indian Embassy November 2004 - December 2005
Skills
Windows Server, Windows 7, Computer Hardware, Network Administration, Windows, Technical Support, French BBB Bilingual, Hindi, Tamil, SSH, Telnet, CISCO 2800..., IBM Mainframe, Control-M, TCP/IP, SSH, Telnet, A+ Certified, GMAT, Weblogic, Windows 95, Microsoft Windows 98, Windows Networking, Windows Network..., Windows Services, Blackberry, MVS, JES2, ISDN, UFED Physical Analyzer, Blackberry Enterprise...
Education
Praxis Training 2002 — 2003
Diploma, Applications Development
Algonquin College of Applied Arts and Technology 1999 — 2000
Post Diploma, Information Systems Security
Carleton University 1993 — 1996
B.A, Economics
Delhi University 1989 — 1993
B.COM (H), Commerce
Shared Services Canada April 2010 - Present
Alcatel-Lucent November 2009 - May 2010
Newbridge/Alcatel August 2000 - December 2006
Nortel Networks 1994 - 2000
Skills
Contract Management, Materials Management, Contract Negotiations, Government Contracts, Contract Review, Organizational..., Project Portfolio..., Business Analysis, Product Management, Risk Management, Risk Mitigation, Program Management, Bid Preparation, Bid Writing, Bid Analysis, Competitive Bidding, Bid Process Management, Supplier Negotiations, Supply Chain Management, Supplier Management, RFP, RFP preparation, Strategic Sourcing, Negotiation, Purchasing, Cross-functional Team..., Vendor, Problem Solving, SLA, Procurement, Contract Negotiation, Outsourcing, Vendor Management, Telecommunications, Cost Reduction, Change Management, Business Transformation, Strategy Development, Proposal Writing, Public Sector, Vendor Relations, ERP, Supply Chain, Requirements Analysis, Mentoring, Supply Management, Supplier Negotiation, Leadership, Strategy, Team Leadership
Education
Carleton University 1990 — 1993
BComm, Accounting
Algonquin College of Applied Arts and Technology 1987 — 1990
Accounting
Shared Services Canada May 2015 - Present
Shared Services Canada November 2014 - Present
Firepit Foods Inc. May 2009 - Present
Shared Services Canada November 2013 - November 2014
Canadian Nuclear Safety Commission October 2012 - November 2013
Canadian Nuclear Safety Commission 2011 - October 2012
Canadian Nuclear Safety Commission March 2009 - December 2011
Canadian International Development Agency 2005 - 2009
Treasury Board Secretariate 2002 - 2005
Human Resources Development Canada 2000 - 2002
Skills
Information Management, Business Architecture, Enterprise Architecture, Government, Governance, Leadership, Business Analysis, Corporate Website..., Public Speaking, WCAG, Project Planning, CRM, Process Improvement, Strategic Planning, Web Development, Quality Assurance, Management, Team Facilitation
Education
Carleton University
Master Certificate in Business Analysis
St.Pius X
Shared Services Canada 2012 - Present
Kiwanis Club of Ottawa 2008 - Present
Kiwanis Club of Ottawa 2007 - Present
PWGSC July 2010 - 2012
IBM Canada Ltd. January 2000 - July 2010
ISM Information Systems Management srl 1990 - 2000
Skills
SMP/E, SDSF, ISPF, z/OS, TSO, Disaster Recovery, DB2, JCL, CICS, Software Development, Visio, SDLC, Security, ITIL, Databases, COBOL, Software Documentation, Operating Systems, ETL, Windows, MVS, Mainframe Security...
Education
Algonquin College of Applied Arts and Technology
Shared Services Canada December 2014 - Present
Skills
Management, Business Analysis, Web Development, Microsoft Office, Project Management, Customer Service, Requirements Analysis, Entrepreneurship, Strategic Planning, Start-ups
Education
Algonquin College of Applied Arts and Technology 1993 — 1997
Computer Science, Computer Science
Shared Services Canada February 2015 - March 2015
HRSDC January 2014 - March 2014
Shared Services Canada January 2013 - March 2013
National Capital Commission October 2011 - June 2012
HP Enterprise Services February 2008 - March 2011
EDS Canada March 2006 - January 2008
EDS Canada April 2000 - May 2006
EDS Canada February 1999 - April 2000
EDS Corporation December 1998 - February 1999
EDS Corporation April 1998 - November 1998
Skills
ITIL, System Administration, Technical Documentation, Process Analysis, HP, Data Center, IT Service Management, Troubleshooting, Windows Server, Microsoft SQL Server, Servers, Service Delivery, Security, VMware, Operating Systems, Incident Management, Software Documentation, Requirements Analysis, Disaster Recovery, Microsoft Exchange, IT Operations, Project Management, Technical Support, Integration, Change Management, IT Management, Service Desk, Active Directory, Business Process, IT Strategy, Testing, Service Management, Networking, Project Planning, IT Outsourcing, PMO, Virtualization, SharePoint, Hardware, Enterprise Architecture, SAN, PMP, System Deployment, Business Requirements, Information Technology, Storage, Firewalls, Solution Architecture
Education
Algonquin College of Applied Arts and Technology 1997 — 1997
System Support Specialist, Technology
BA World
BA World
Knightsbridge Human Capital Solutions
Shared Services Canada November 2011 - Present
Canada Revenue Agency May 2009 - December 2011
Nortel May 2008 - May 2009
Nortel February 2008 - May 2009
Nortel February 2004 - May 2009
Skills
VoIP, Telecommunications, MS Project, IP, Project Management, Agile Methodologies, Integration, ITIL
Education
Carleton University
Bachelor of Comp. Sci.
The Ottawa Hospital January 2014 - Present
Health Canada May 2013 - October 2013
Shared Services Canada December 2012 - May 2013
Health Canada June 2012 - December 2012
Health Canada May 2012 - June 2012
Music and Beyond November 2011 - May 2012
Correctional Services Canada:Health Services September 2010 - June 2011
Rogers Broadcasting June 2009 - January 2011
Skills
Microsoft Office, Mac OS X, Adobe Creative Suite, Marketing Communications, Writing, Promotions, Social Media, Dreamweaver, Final Cut Pro, Video Editing, Public Relations, Copywriting, Editing, Radio, Media Relations, ATIPflow, Press Releases, Creative Writing
Education
Cambrian College 2008 — 2009
Graduate Certificate, Advertising
Laurentian University/Université Laurentienne 2005 — 2009
Bachelor of Arts, Communications
Shared Services Canada November 2011 - Present
Department of Foreign Affairs October 2009 - May 2014
DFAIT 1997 - 2010
DFAIT 1997 - 2009
Skills
Team Leadership, Analysis, Project Management, Business Analysis, Government, Program Management, Project Planning, Policy, Research, Strategic Communications, Governance, Strategy, Management Consulting, Leadership, Change Management, Strategic Planning, Organizational..., Integration, Telecommunications, Management, Security, Requirements Analysis, Cross-functional Team..., Team Building
Education
Carleton University 1992 — 1995
Bachelor's degree, Political Science and Sociology
Algonquin College of Applied Arts and Technology 1989 — 1991
Diploma, Legal Assistant/Paralegal
Shared Services Canada December 2013 - Present
Shared Services Canada December 2011 - December 2013
Justice Canada March 2008 - December 2011
Bank of Canada October 2005 - March 2008
ImageWare Systems, Inc. March 2004 - October 2005
MC3 Digital Solutions August 2002 - March 2004
Elections Canada 2001 - 2003
World Heart Corporation 1999 - 2001
Skills
ITIL, BMC Remedy, Active Directory, Exchange 2010/2007/2003, Windows Server, Blackberry Enterprise..., VMware, IIS, vSphere, IT Management, VPN, Infrastructure, Virtualization, Help Desk Support, Enterprise Architecture, System Administration, IT Strategy, Disaster Recovery, Project Management, Integration, IT Service Management, VMware Infrastructure, Security
Education
Carleton University
Computer Science
Shared Services Canada September 2011 - October 2014
Agriculture Canada June 2010 - August 2011
Canada Revenue Agency May 2008 - June 2010
Gilmore Global August 2004 - April 2006
Nortel 1998 - 2004
Skills
Troubleshooting, VMware, Linux, Windows Server, Solaris, Virtualization, Shell Scripting, Integration, TCP/IP, Network Administration, Oracle
Education
Algonquin College of Applied Arts and Technology
Shared Services Canada December 2014 - Present
Shared Services Canada December 2013 - December 2014
Canada School of Public Service February 2012 - December 2013
Canada School of Public Service August 2010 - February 2012
Canada School of Public Service August 2008 - August 2010
Canadian International Development Agency October 1990 - December 2001
Gandalf Data Ottawa, Ontario February 1984 - November 1990
Skills
Change Management, Program Management, Knowledge Management, Governance, Business Analysis, Project Management, Requirements Analysis, Analysis, Team Leadership, Project Planning, Business Process..., Process Improvement, ITIL, Project Portfolio..., Government
Education
Algonquin College of Applied Arts and Technology 1982 — 1984
Diploma, Electronics
Shared Services Canada September 2006 - Present
Canada Revenue Agency January 2005 - September 2006
Canada Revenue Agency April 2003 - December 2004
Canada Revenue Agency April 1996 - April 2003
Canada Revenue Agency April 1995 - April 1996
Canada Revenue Agency October 1993 - March 1995
Systemhouse September 1992 - September 1993
Canada Revenue Agency June 1990 - September 1992
Skills
ITIL Process..., Incident Management, Major Incident..., Problem Management, Mainframe, Change Management, IT Infrastructure..., IT Operations, ITIL, Requirements Analysis, Software Documentation, Databases, Project Management, Disaster Recovery, IT Strategy, Data Center
Education
Acadia University 1985 — 1990
BCS, Computer Science
Shared Services Canada May 2014 - Present
Statistics Canada July 2013 - May 2014
Treasury Board Secretariat April 2012 - March 2013
Public Health Agency of Canada September 2010 - March 2012
Infrastructure Canada May 2010 - September 2010
Canadian Environmental Assessment Agency October 2009 - May 2010
Statistics Canada 1997 - 1998
Statistics Canada 1995 - 1996
Statistics Canada 1994 - 1995
Statistics Canada 1986 - 1993
Skills
Communications Planning, Writing, Editing, Freelance Writing, Creative Writing, Journalism, Feature Articles, Newsletters, Press Releases, Media Requests, Web Content, Project Management, Writer Training, Web writing, Bilingual, Technical Writing, Knowledge Transfer, Publications, Maintaining Strong..., Managing Deadlines, Copy Editing, Proofreading
Education
Carleton University 1972 — 1976
Bac. of Journalism, Communications, History, First Class Honours
Shared Services Canada Migrations specialistCBSANovember 2012 - Present
Canada Border Services Agency November 1996 - November 2012
Skills
Network Administration, XP, Technical Support, Networking
Education
Algonquin College of Applied Arts and Technology 1990 — 1994
Under grad, Mechanical Engineering Technolgoist
Ogilvie ECM Learning Solutions 1996 - Present
Shared Services Canada November 2013 - May 2014
Office of the Commissioner of Official Languages September 2012 - November 2013
Canada Science and Technology Museum February 2012 - September 2012
Government of the Northwest Territories January 2011 - February 2012
National Research Council October 2009 - January 2012
Library and Archives Canada July 2011 - September 2011
Library of Parliament August 2010 - January 2011
Public Safety Canada July 2010 - September 2010
Canada School of Public Service January 2009 - May 2010
Skills
Technical Writing, Courseware Development, Information Management, Technical Training, Business Analysis, EDRMS, Visio, Captivate, Livelink, ECM, Enterprise Content..., Content Server, Records Management, Document Management, MS Office Suite, MIS, MS Project, Business Management, Documentation, Excel, Microsoft Office, Knowledge Management, PowerPoint, Enterprise Search, Technical Documentation, Web Content Management, Electronic Document, SharePoint, Requirements Gathering, Document Capture, Document Imaging, Systems Analysis, Outlook, SnagIt, Captiva, Requirements Analysis, Crystal Reports, ERDMS, Content Management, Project Planning, Change Management, Business Intelligence, CMS, Business Process, Testing, Project Implementation, Software Documentation, Enterprise Software, Enterprise Architecture, Training
Education
OpenText 2012 — 2012
Information Management Systems - CMS, Content Server 10, Records Management
Library and Archives Canada 2011 — 2011
Information Management, Record Methhodology
OpenText 2009 — 2009
Information Management Systems, Livelink ECM Enterprise Server - Business Consultant
Hummingbird/OpenText 2006 — 2006
Information Management Systems, Implementing Record Management using RM
Hummingbird/OpenText 2006 — 2006
Information Management Systems, Hummingbird Document Management, Professional Certification
Hummingbird/OpenText DM 2006 — 2006
Information Management Systems, Implementing Document Management using DM, Professional Certification
Algonquin College of Applied Arts and Technology 2002 — 2003
Web Design Diploma, Communications
Algonquin College of Applied Arts and Technology 2000 — 2001
Technical Writing Diploma, Communications
Microsoft 2000 — 2000
Certified Trainer, Technical Instruction
Freisen, Kaye and Associates 1998 — 2000
Instructional Design, Adult Education Program
Shared Services Canada February 2010 - Present
Health Canada 2007 - 2010
Skills
ITIL, Government, Project Management, Governance, Program Management, Analysis, Change Management, Project Planning, Stakeholder Management, Business Process..., Team Leadership, Requirements Analysis, Software Documentation, System Administration, Integration, Leadership, Management
Education
Algonquin College of Applied Arts and Technology 1999 — 2001
Computer Programming
McMaster University 1995 — 1997
Master of Arts (MA)
Shared Services Canada March 2014 - Present
Public Works and Government Services Canada August 2009 - March 2014
Public Works and Government Services Canada May 2008 - December 2008
Public Works and Government Services Canada May 2007 - April 2008
Skills
Business Analysis, Project Management, Analysis, Procurement, Data Analysis, Program Management, Business Process..., Change Management, Policy Analysis, Policy, Team Leadership, Project Planning, Strategic Planning, Research, Government, Leadership, Customer Service
Education
Carleton University 2004 — 2009
Bachelor of Arts Honours, Economics
Shared Services Canada May 2013 - Present
Department of National Defence July 2012 - Present
Algonquin College March 2010 - Present
American Eagle Outfitters July 2011 - August 2012
Treasury Board of Canada Secretariat March 2012 - May 2012
Audrey's Costume Castle & Dancewear August 2008 - October 2009
Dessarault's Your Independent Grocery Store November 2005 - November 2006
Skills
Photoshop, Illustrator, InDesign, Dreamweaver, Flash, Flash Animation, Adobe Audition, Audacity, Traditional Animation, After Effects, Photography, HTML + CSS, Web Design, Web Development, Studio Lighting, Studio Recording, Graphic Design, Digital Illustration, Audio Editing, MyS, PHP, Logo Design, ActionScript, Motion Graphics, Communication Skills, Documentations, User Experience, User-centered Design, Usability Testing, Google Analytics, Facebook, Twitter, Web Typography, Organization, Dependable Team Player, Team Leadership, Web Project Management, Critical Thinking, Customer Service, Sales, Presentations, Wireframes, Storyboarding, Creativity, Interpersonal Skill, Web Standards, Wiki Markup, GCPedia, User Experience Design, Usability
Education
Algonquin College of Applied Arts and Technology 2009 — 2013
Diploma, Interactive Multimedia Developer
St. Matthew High School 2000 — 2006
Diploma, English, Arts, Science
Public Works and Government Services Canada Travaux publics et Services gouvernementaux Canada June 2015 - Present
Shared Services Canada February 2013 - June 2015
Shared Services Canada October 2012 - February 2013
Department of National Defence September 2010 - September 2012
Fintrac February 2002 - February 2010
Nortel Networks August 1999 - October 2001
EDS Canada 1997 - 1999
Citizenship and Immigration Canada 1996 - 1998
CBSA 1993 - 1996
Skills
Quality Assurance, Service Desk, Project Management, IT Service Management, Team Leadership, Business Transformation, Business Analysis, ITIL Certified, PMP, Change Management, ITIL, Requirements Analysis, Software Lifecycle, Information Technology, Vendor Management, PMO, Project Portfolio..., SDLC, Business Process, Enterprise Software, Service Delivery, Software Documentation, Governance, Business Process..., Project Planning, Enterprise Architecture, SharePoint, Program Management, Analysis, IT Management, Integration, Project Delivery, Software Project..., Service Management, Requirements Gathering, IT Operations, Strategy, IT Strategy, Visio, Solution Architecture, Infrastructure, Resource Management, Consulting, Business Intelligence, Incident Management, Information Management, Professional Services, Outsourcing, Disaster Recovery, Management
Education
Carleton University 2002 — 2003
Masters Diploma in Project Management, Project Management - Schulich School of Business
Algonquin College of Applied Arts and Technology 1980 — 1983
Business, data Processing
Shared Services Canada June 2015 - Present
Shared Services Canada January 2015 - April 2015
Shared Services Canada June 2014 - January 2015
Shared Service Canada September 2012 - August 2014
Canada Revenue Agency December 2007 - September 2012
Dell Canada January 2006 - July 2007
Arvato Bertelsman Inc. August 2005 - January 2006
Zarlink Semiconductor June 2004 - August 2005
Future Shop November 2003 - February 2004
Zarlink Semiconductor June 2002 - August 2002
Skills
Java, Active Directory, ITIL, BMC Remedy, Windows Server, Microsoft Office Suite, windows(2000, XP,..., upgrading, repairing,..., Adobe Suite
Education
Algonquin College of Applied Arts and Technology 2002 — 2005
Computer Systems Technician, Information Technology
Shared Services Canada April 2014 - Present
Shared Services Canada January 2014 - April 2014
Shared Services Canada September 2012 - January 2014
Shared Services Canada April 2012 - September 2012
Public Health Agency of Canada April 2011 - April 2012
Public Health Agency of Canada October 2010 - April 2011
Public Health Agency of Canada May 2009 - October 2010
Public Health Agency of Canada October 2009 - February 2010
Health Canada January 2001 - May 2009
Health Canada October 1997 - January 2001
Skills
ITIL, Virtualization, Storage Area Networks, Enterprise Architecture, System Administration, SAP R/3, Security, IT Service Management, Unix, Servers, VMware, Cloud Computing, AIX Administration, Linux System..., Integration, Software Documentation
Education
Algonquin College of Applied Arts and Technology 1994 — 2002
Diploma, Computer Prgramming
BACKGROUNDAlgonquin College of Applied Arts 1986 — 1992
Diploma, Computer Programmer 2002
Shared Services Canada September 2013 - Present
Shared Services Canada November 2011 - Present
Canada Revenue Agency September 2008 - April 2012
Canada Revenue Agency October 2004 - September 2008
Canada Revenue Agency 1996 - October 2004
Skills
Security, Project Management, ITIL, IT Operations, Virtualization, Team Leadership, Data Center, IT Service Management, IT Strategy, Enterprise Architecture, Disaster Recovery, Incident Management, Infrastructure, Integration, Requirements Analysis, Enterprise Software
Education
Algonquin College of Applied Arts and Technology 1993 — 1995
Microcomputer Support Specialist, Computer Sciences
Algonquin College of Applied Arts and Technology 1984 — 1990
carpentry
Health Canada August 2014 - November 2014
Department of National Defence September 2013 - January 2014
Shared Services Canada January 2013 - May 2013
Renaissance Repair and Supply August 2010 - July 2011
Mechanical Buyer at DRS Incorporated October 2006 - March 2010
Sanmina-SCI August 2004 - October 2006
Elections Canada January 2004 - March 2004
Department of National Defence July 2002 - July 2003
CMAC INC. which became Solectron Inc. January 1999 - April 2002
EMS Technology January 1995 - January 1999
Skills
Logistics, Procurement, Supply Chain, Purchasing, Warehousing, Management, Supply Chain Management, Software Documentation, Project Planning, Supply Management, SAP, Project Management, Budgets, Negotiation, Telecommunications, Engineering
Education
Algonquin College of Applied Arts and Technology 1984 — 2011
Designated Supply Chain Management Professional CSCMP Designation
Algonquin College of Applied Arts and Technology 1996 — 2010
Procurement
Shared Services Canada April 2012 - Present
Government of Canada February 2007 - Present
Skills
Occupational Health, Ergonomics, First Aid, Investigation, Report Writing, Research, Client Service, Public Speaking, Disability Management, Environmental Health, Environmental Awareness, Hazardous Materials, Safety Management..., Policy, Microsoft Office, Project Management, Risk/hazard analysis
Education
Algonquin College of Applied Arts and Technology
Occupational Health and Safety
Cegep-Heritage Campus
DEC, Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
Shared Services Canada February 2015 - Present
South Asian Fest April 2015 - August 2015
Shared Services Canada June 2014 - February 2015
Shared Services Canada April 2012 - June 2014
Environment Canada February 2010 - March 2012
Environment Canada June 2009 - December 2009
Skills
Research, Analysis, Business Analysis, Strategic Planning, Team Leadership, Government, Community Engagement, Microsoft Office, Qualitative Research, Events Coordination, Performance Measurement, Foreign Languages, Risk Management, Enterprise Risk...
Education
Carleton University 2005 — 2009
Bachelor of Arts (B.A.)
Shared Services Canada March 2014 - Present
Shared Services Canada September 2012 - Present
PWGSC October 1994 - September 2012
Skills
Business Analysis, Program Management, Project Management, Requirements Analysis, Telecommunications
Education
Athabasca University 2008 — 2018
Management
Shared Services Canada November 2011 - Present
Canada Revenue Agency May 2001 - November 2011
Privy Council Office May 1999 - May 2001
Skills
Active Directory, Windows Server, ITIL, System Administration, Windows 7, VMware, Network Administration, SQL, Databases, Microsoft SQL Server, Business Analysis, Servers, Windows XP, Microsoft Exchange, Troubleshooting, Security, IT Management, Governance, Disaster Recovery, IT Service Management
Education
Algonquin College of Applied Arts and Technology 1998 — 2001
Computer Systems Technician
Ackroo May 2015 - Present
IBM Canada September 2014 - December 2014
TITUS January 2014 - August 2014
Shared Services Canada May 2013 - December 2013
Algonquin College October 2012 - November 2013
IBM Canada May 2012 - August 2012
IBM Canada May 2011 - August 2011
Skills
Java, Technical Support, Windows, Programming, HTML + CSS, JavaScript, C#, PHP, SQL, Customer Satisfaction, Software Development, Web Development, Customer Service, Object Oriented Design, HTML, Databases, Web Services, jQuery, CSS
Education
Algonquin College of Applied Arts and Technology 2012 — 2015
Internet Application & Web Development
Shared Services Canada December 2012 - Present
HRSDC December 2000 - December 2012
BANTEC CONSULTORES March 1998 - December 2000
Skills
Government, Policy, Policy Analysis, Public Policy, Stakeholder Engagement, Governance, Research, Public Administration, Public Sector, Project Management, Analysis, Report Writing
Education
Cambrian College
Diploma, Industrial Instrumentation
Shared Services Canada October 2013 - Present
Department of National Defence September 2002 - October 2013
Harris Computer Services September 1996 - September 1999
Skills
Client Relations, Client Liaison, Software Project..., Management, Microsoft Excel, Microsoft Word, PowerPoint, Research, SQL, Unix, Database Administration, System Administration
Education
Information Technology Institute 1995 — 1996
Information Technology Diploma
Carleton University 1990 — 1995
Bachelor's degree, Environmental Science
CGI September 2013 - Present
Shared Services Canada November 2012 - Present
Department of National Defence August 2011 - October 2012
CGI May 2005 - August 2011
Skills
Change Management, SDLC, ITIL, IT Service Management, Unix, Service Management, Databases, Configuration Management, Management, Testing, Quality Assurance, Enterprise Software, Software Development, Business Analysis, Requirements Analysis
Education
Algonquin College of Applied Arts and Technology 1997 — 1999
Computer Programmer Diploma (Hons)
Shared Services Canada November 2013 - Present
SSC 2014 - 2015
IBM Canada Ltd. 2012 - July 2013
IBM Canada Ltd. 2009 - September 2012
Cognos an IBM Company 2000 - 2009
Revenue Canada Agency 1993 - 2000
Skills
Business Intelligence, Cognos Series 7, IBM Cognos TM1, IBM Cognos Enterprise..., Data Warehouse..., IBM Cognos 10, IBM Cognos 8, IBM Cognos Data Manager, IBM Cognos Transformer, CRM, Pre-sales, Business Requirements, Architecture, Integration, Data Modeling, Product Management, Performance Tuning, Architectures, Professional Services, Requirements Analysis, Enterprise Software, Enterprise Architecture, Data Integration, DB2
Education
Brock University 1990 — 1993
Bachelor of Applied Science (B.A.Sc.), Computer Science
Brock University 1987 — 1990
Bachelor of Arts (B.A.), Business/Managerial Economics
Shared Services Canada Owner / OperatorBig Heart KennelsJanuary 2011 - Present
Skills
General dog training
Education
Carleton University 1984 — 1986
Bachelor of Arts (B.A.), Psychology
McGill University 1979 — 1980
Bachelor of Arts (B.A.), Philosophy
Shared Services Canada July 2014 - Present
City of Ottawa April 2008 - August 2013
DragonWave Inc. June 2007 - August 2007
Skills
Information Management, Computer Science, Learning Quickly, Information Technology, Organizational Design, Auditing, Office Administration, Organization, Purchasing, Microsoft Office, Microsoft Excel, PowerPoint, Government, Data Entry, Filing, Time Management
Education
Carleton University 2009 — 2016
Bachelor of Computer Science, Computer Science, CGPA 6.18
Canterbury Highschool 2004 — 2009
Highschool Diploma, Visual Arts
Shared Services Canada April 2015 - Present
Fortinet May 2013 - April 2015
Department of National Defence May 2011 - August 2011
Statistics Canada January 2011 - April 2011
Skills
Network Security, Security, TCP/IP, VPN, Firewalls, Troubleshooting, Networking, Technical Support, Information Security
Education
Algonquin College of Applied Arts and Technology 2009 — 2013
Ontario College Advanced Diploma, Computer Systems Technology - Security