Shared Services Canada
Industry: Government agency
DescriptionShared Services Canada is an initiative by the Government of Canada to provide information technology services to the various Canadian governmental agencies. It was begun in 2011 to combine services such as email and data storage that were at the time duplicated by each agency. Founded: 2011 Number of employees: 5,596 Jurisdiction: Canada Minister responsible: Carla Qualtrough Agency executive: Ron Parker, President Type of business: Agency responsible for IT Service Delivery across Government Departments.
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Shared Services Canada Employees
Health Canada Santé Canada 2015 - Present
i2r Consulting Corporation 2009 - Present
TechInsights 2015 - 2015
Correctional Service of Canada 2013 - 2015
Shared Services Canada 2013 - 2014
SMART Technologies 2010 - 2012
British Columbia Lottery Corporation 2010 - 2010
Canada Post 1984 - 2009
Skills
Business Analysis, Project Management, Change Management, Process Improvement, Business Development, Salesforce.com, CRM, Six Sigma, Process Management, Continuous Improvement, Team Leadership, PMP, Requirements Analysis, Business Process..., Project Planning, Business Process, Strategic Planning, Cross-functional Team..., Management, Visio, Business Requirements, ERP, Risk Management, Analysis, Business Strategy, Team Building, MS Project, Performance Management, Supply Chain Management, Program Management, PMO, Operations Management, SAP, Strategy, Process Engineering, Supply Chain, Contract Management, Business Planning, Leadership, Consulting, Business Transformation, Training, Management Consulting, Governance
Education
The George Washington University
Project Management Master's Certificate
The University of British Columbia
BCom, Marketing and Transportation
Vancouver Community College
Teaching English as a Second Language
AutoCanada 2014 - 2015
Shared Services Canada 2010 - 2013
Skills
SQL, Microsoft SQL Server, Oracle, Crystal Reports, T-SQL, VBA, VB.NET, Visual Basic, Novell, Windows Server, IIS
Education
Northern Alberta Institute of Technology
Computer Systems Technology
Library and Archives Canada August 2013 - Present
Shared Services Canada December 2011 - August 2013
Ottawa Flying Club 2011 - February 2012
Justice Canada June 2010 - August 2011
Justice Canada November 2008 - June 2010
Service Canada July 2006 - November 2008
HRSDC 2006 - 2008
PWGSC 2003 - 2006
PWGSC 1999 - 2001
STS January 1991 - December 1999
Skills
Leadership, Public Speaking, Strategy Development, Strategic Planning, Business Planning, Sales, Government, Governance, Information Management, Change Management, Program Management, Business Analysis, Policy, Team Leadership, Project Management, Enterprise Architecture, Management Consulting, Business Strategy, Management, Organizational..., Analysis, Team Building, Coaching, Project Planning, Strategy, Risk Management
Education
University of Ottawa 2005 — 2007
MBA, Executive MBA
McGill University 1989 — 1992
BA, Economics
MacDonald Cartier 1982 — 1987
Diplome d'etudes secondaire
Shared Services Canada June 2014 - Present
Shared Services Canada June 2013 - May 2014
Natural Resources Canada November 2011 - June 2013
Treasury Board Secretariat December 2010 - November 2011
Natural Resources Canada April 2008 - November 2010
Fisheries and Oceans Canada April 2007 - April 2008
Fisheries and Oceans Canada July 1999 - March 2007
Skills
Governance, Government, Strategic Planning, IT Strategy, Green IT, Business Analysis, Green Living, IT Operations, Stakeholder Engagement, Policy Analysis
Education
Carleton University 1995 — 1999
Bachelor of Commerce (B.Com.), Management Information Systems
Shared Services Canada August 2011 - Present
PWGSC January 2007 - August 2011
Canada Revenue Agency January 2003 - January 2007
Skills
Management, Networking, Government, Governance, Policy Analysis, Leadership, Program Management, Public Administration, Change Management, Strategic Communications, Information Management, ITIL
Education
Université du Québec - Ecole nationale d'Administration publique 2010 — 2011
Master, Public administration
Universite du Québec à Trois-Rivières
B.A.A., Recherche Opérationnelle
Shared Services Canada January 2014 - Present
Shared Services Canada April 2012 - Present
Service Canada January 2005 - April 2012
PWGSC March 2002 - April 2005
Skills
Disaster Recovery, Governance, Active Directory, IT Service Management, Networking, ITIL, Business Analysis, Requirements Analysis, Enterprise Architecture, Windows Server, Analysis, VMware, Government, Project Management, System Administration, Program Management, Information Management, SharePoint, Change Management, Visio, Security, Powershell, IT Security Best..., Backup Solutions, Redundancy Management, Redundancy Handling, System Monitoring
Education
Microsoft Premier Service, CTC Train Canada 2012 — 2014
Various Microsoft workshops delivered by Microsoft experts., Information Technology
CTE solutions 2013 — 2013
ITIL V3 Foundation
Productivity Point International, Ottawa, ON 1997 — 1998
Microsoft Certified Systems Engineer, A+ Professional, Human resources consultant
Carleton University 1993 — 1997
Bachelor of Chemistry
J.S. Woodsworth High School, Ottawa, Canada 1991 — 1992
Ontario Scholar Award for Honor Graduation
Algonquin College August 2015 - Present
Shared Services Canada June 2015 - Present
Government of Canada May 2011 - May 2015
Canada Revenue Agency March 2010 - April 2011
Projma International Corporation April 2008 - February 2010
Canadian Montessori Academy of Morocco February 2008 - June 2009
Canada Revenue Agency April 2007 - March 2008
Canada Border Services Agency July 2005 - March 2007
Canada Revenue Agency November 2004 - May 2005
Canada Revenue Agency January 2003 - October 2004
Skills
Project Management, Program Management, Business Analysis, Change Management, Requirements Analysis, Management Consulting, Management, Strategy, Business Intelligence, Software Project..., Business Transformation, Software Development, Security, Cloud Computing, Business Process, Vendor Management, CRM, IT Strategy, Outsourcing, Business Development, Software Documentation, Project Portfolio..., ERP, Team Building, Project Delivery, Analysis, MS Project, Business Strategy, SharePoint, Quality Assurance, Product Management, IT Service Management, IT Management, Performance Management, Project Planning, PMP, Leadership, Databases, Enterprise Architecture, Integration, Organizational..., Process Improvement, Cross-functional Team..., Strategic Planning, Agile Methodologies, Governance, Consulting, Business Process..., ITIL, SDLC
Education
University of Phoenix 2006 — 2013
Doctor of Management in Leadership with a Specialization in Information System and Technology, Management, A
University of Phoenix 2005 — 2006
Master's degree in International Management, Business Administration and Management, General, A
University of Quebec at Hull 2004 — 2005
Graduate Diploma in Project Management, Project Management, A
Project Management Institute (PMI 2004 — 2004
PMP, Project Management
The George Washington University 1999 — 2000
Master's Certificate in Information Technology Project Management, Project Management, A
Dalhousie University 1995 — 1999
Bachelor's of Science, Information Technology, B
Information Technology Institute 1988 — 1989
Diploma in Computer Science, Information Technology, A
CBC/Radio-Canada November 2013 - Present
Natural Resources Canada August 2013 - November 2013
Shared Services Canada April 2013 - August 2013
First Nations Statistical Institute June 2012 - October 2012
Pan-American Health Organization May 2012 - May 2012
Health Canada January 2012 - March 2012
Health Canada August 2011 - December 2011
Carleton University October 2007 - April 2009
Public Safety Canada February 2007 - December 2007
Public Health Agency of Canada May 2006 - January 2007
Skills
Writing and editing of..., English and French..., Specialization in..., Experience in writing..., French to English,..., Proofreading, Editing, Technical Writing, Copy Editing, Publishing, Internal Communications, Analysis, Web Content, Public Speaking, Management, Policy, Writing, Research, Strategic Communications, Social Media, Media Relations, Press Releases, Speech Writing, Public Relations, French
Education
Carleton University 2007 — 2010
Master of Arts, Applied Language Studies
Carleton University 2000 — 2004
Bachelor of Arts (Honours), Mass Communications
La scuola di Italiano per stranieri 2002 — 2002
Italian Language Studies
Treasury Board of Canada Secretariat May 2015 - Present
Carleton University September 2014 - Present
Department of National Defence May 2014 - April 2015
Shared Services Canada June 2013 - April 2014
Santa Fe Sun February 2013 - June 2013
Farm Boy Inc. December 2010 - August 2012
Skills
Teamwork, Customer Service, Microsoft Excel, Data Entry, Team Leadership, Microsoft Word, Bell Online Bill..., Bell Station..., PowerPoint, Analysis, Management, Sales, Software Documentation, Purchasing, Financial Analysis, Research
Education
Carleton University 2011 — 2015
Bachelor of Commerce (BCom), Accounting and Information Systems
Shared Services Canada January 2014 - Present
Independant Instructor May 2013 - Present
Boston Terrier Rescue Canada June 2008 - Present
Human Resources and Skills Development Canada March 2011 - January 2014
Paws4Fun Agility March 2013 - November 2013
Paws4Fun Agility (formerly All Dog Sports Club - Agility) September 2010 - May 2013
All Dog Sports Club November 2011 - March 2013
Canada Post Corporation December 2009 - November 2010
Canada Post May 2009 - December 2009
Canada Post 2005 - 2009
Skills
Change Management, Team Leadership, Strategic Planning, Coaching, Business Strategy, Project Management, Process Improvement, Project Planning, Team Building, Leadership, CRM, Public Relations, Marketing Strategy, Training, Leadership Development, Management, Business Process, Customer Service, Organizational..., Performance Management, Teamwork, Business Process..., Analysis, Strategic Communications, Marketing Communications, Policy, Strategy, Business Development, Government, Business Planning, Risk Management, Operations Management, Program Management, Management Consulting, Business Analysis, Logistics, Public Speaking, Event Management, Governance, Budgets
Education
University of Ottawa 1983 — 1998
B. Commerce, Marketing and International Management
John Abbott College 1979 — 1982
Business Administration and Management, General
Shared Services Canada March 2015 - July 2015
Shoppers Drug Mart January 2014 - December 2014
DIRECTV February 2013 - September 2013
TD Insurance April 2011 - January 2013
Manulife Affinity April 2009 - December 2010
First Canadian Title December 2007 - January 2009
Adea Solutions March 2007 - December 2007
Cactus Commerce May 2006 - March 2007
Indigo Books & Music Inc. May 2006 - October 2006
devtopia May 2005 - May 2006
Skills
Microsoft SQL Server, Architecture, XML, Agile Methodologies, Web Services, SharePoint, SOA
Education
National Institute of Design 1986 — 1992
PEP, Graphic Design
Ispatr EM School
Industry Canada October 2014 - Present
Carleton University and Algonquin College September 2010 - Present
Shared Services Canada October 2012 - September 2014
Trillys Systems February 2010 - August 2012
Bell Canada February 2001 - December 2009
Bell Nexxia February 2000 - February 2001
Stentor Canadian Network Management 1997 - January 2000
Stentor Resource Centre inc 1992 - 1997
Bell Canada 1987 - 1991
Skills
Project Management, Service Delivery, Operational Excellence, Economics, University Teaching, College Teaching, Operations Management, IT Operations, Telecommunications, Cross-functional Team..., Vendor Management, Program Management, Business Transformation, Change Management, PMO, Performance Management, Team Building, Governance, Software Project..., Project Delivery, Project Planning, VoIP, Business Analysis, PMP, IT Strategy, Integration, Process Improvement, ITIL, Business Process, Business Process..., Business Intelligence, Management, Project Portfolio..., Requirements Analysis, SDLC, Testing, MS Project, Six Sigma, Resource Management, Information Technology, Requirements Gathering, IT Management, IT Service Management, Software Documentation, Team Leadership, Enterprise Architecture, Agile Project Management, SharePoint, Leadership
Education
Laurentian University/Université Laurentienne
Bachelor's Degree, Economics and Mathematics
Western University
Master of Arts (M.A.), Economics
Shared Services Canada February 2015 - Present
NCR Corporation June 2014 - January 2015
Bombardier Aerospace June 2012 - March 2014
Hydro-Québec January 2012 - June 2012
SNC-Lavalin March 2011 - March 2012
IBM September 2010 - March 2011
Bell August 2009 - August 2010
Career - Positions / Mandates January 1983 - August 2009
Skills
PMP, Project Management, ITIL, IT Management, Integration, PMO, MS Project, Program Management, Governance, Business Analysis, Solution Architecture, SDLC, Project Delivery, PMI, Infrastructure, Enterprise Architecture, Software Development, IT Service Management, Software Project..., Architecture, Project Portfolio..., Telecommunications, Business Process, Management, UML, RUP, ERP, IT Strategy, Project Planning, Databases, Data Center, Information Technology, Service Delivery, Team Leadership, Disaster Recovery, Microsoft Project
Education
Université du Québec en Outaouais 1983 — 1986
Baccalauréat, Sciences appliquées, Informatique
Concordia University 1978 — 1981
Bachelor, Administration, Accounting
Concordia University 1978 — 1981
Bachelor of Business Administration (BBA), Accounting
Collège Jean-de-Brébeuf 1976 — 1978
DEC, Sciences pures
Collège Jean-de-Brébeuf 1971 — 1976
DES, Sciences pures
Certification
Certification, Information Technology
Shared Services Canada September 2014 - Present
Veterans Affairs Canada August 2012 - September 2014
Canadian Transportation Agency March 2012 - October 2012
Electronics Sales Professionals Inc November 2005 - March 2012
Intelligent Photonics Controls September 1999 - August 2005
Acessible Transportation at Canadian Transportation Agency November 1993 - May 1999
Skills
research and analysis, Office Administration, Contract Management, Event Planning, Supervisory Skills, Research, Excel, Word, PowerPoint, Budgeting, Problem Solving, Customer Relations, Microsoft Office, Administration, Analysis, Administrative Support, Forecasting, Office Management, Customer Service, Outlook, Strategic Planning, Scheduling, Event Management, Invoicing, Accounts Payable, Coordination, Data Entry, Spreadsheets, Change Management, Access, Accounts Receivable, Quickbooks, Teamwork, Time Management, Negotiation, Conferences, Payroll, Writing, Typing, Employee Relations, Public Relations, Planning, Fundraising, Hiring, Proposal Writing, Database Administration, Payroll Processing, Documentation, Contract Negotiation, English
Education
Queen's University 1981 — 1985
B.A., Economics
Department of National Defence March 2014 - Present
Shared Services Canada February 2014 - March 2014
Canadian Coast Guard October 2013 - February 2014
IBM Canada Ltd. August 2007 - March 2012
National Defence Headquarters / Canadian Forces May 2005 - April 2007
National Defence Headquarters / Canadian Forces August 2002 - May 2005
National Defence Headquarters / Canadian Forces May 2001 - August 2002
National Defence Headquarters / Canadian Forces April 1996 - May 2001
Department of National Defence / Canadian Forces May 1993 - April 1996
Department of National Defence / Canadian Forces June 1990 - May 1993
Skills
Integrated Logistic..., Business Analysis, Business Planning, Engineering Management, Process Improvement, Data Modeling, Business Change..., Program Management, Project Implementation, SAP, Accounting, Leadership, Change Management, ERP, Testing, Management, Analysis, Project Management, Contract Management, Logistic Support, Requirements Analysis, Project Planning
Education
McGill University
Master of Business Administration (M.B.A.), Management Information Systems
Queen's University
Bachelor of Applied Science (BASc), Electrical Engineering
Shared Services Canada July 2015 - Present
Ottawa Catholic School Board June 2015 - Present
Catholic District School Board of Eastern Ontario June 2015 - Present
Shared Services Canada June 2013 - August 2014
Sprott School of Business September 2012 - December 2012
Health Canada May 2011 - December 2012
Canada Revenue Agency May 2012 - August 2012
Carleton University July 2007 - August 2010
Education
University of Ottawa 2014 — 2015
Bachelor's Degree
Carleton University 2009 — 2014
Bachelor of Commerce (BCom)
Ecole supérieure de Commerce de Rennes / ESC Rennes 2013 — 2013
Bachelor of Commerce (BCom) (Academic Exchange)
Sacred Hearth Catholic High School 2005 — 2009
Administrative Tribunals Support Service of Canada August 2015 - Present
Shared Services Canada October 2012 - August 2015
Industry Canada October 2011 - September 2012
Industry Canada April 2010 - October 2011
Finance Canada August 2009 - April 2010
Fisheries and Oceans Canada February 2007 - August 2009
Skills
Information Management..., Records Managemnt (RM), Writing Skills, People Management, Access to Information..., Information Management, Management, Records Management, Project Planning, Policy, Government
Education
McGill University 1990 — 1992
Master, Library and Information Studies
Concordia University 1986 — 1989
Bachelor, Communication Studies
UNDP February 2015 - Present
Shared Services Canada January 2015 - February 2015
UNDP September 2014 - September 2014
OSCE Office for Democratic Institutions and Human Rights (ODIHR) May 2014 - May 2014
CANADEM 2013 - 2013
United Nations Operations in Cote d'Ivoire (ONUCI) September 2011 - November 2012
Intergovernmental Relations Division/ Excutive Services, Correctional Service Canada October 2010 - September 2011
Inter-Agency Protection Standby Capacity Project (PROCAP) April 2011 - April 2011
United Nations Development Program (UNDP) May 2010 - October 2010
European Union (EU) March 2010 - April 2010
Skills
International Relations, Policy Analysis, Research, Program Management, Nonprofits, English, Social Media, Editing, International..., Microsoft Office, Public Speaking, Strategic Planning, Microsoft Excel, Politics, Project Management, Analysis, French
Education
Université du Québec - Ecole nationale d'Administration publique 2000 — 2002
Master in Public administration, International management, Masters
ENA Abidjan, Cote d'Ivoire 1993 — 1995
M.A. in Public Administration, Finance-Economics, Finance, Economy, Masters (bachelor) in finance & economy
Université du Tchad 1989 — 1992
DEUG in Law, Law
UNOCHA
Privy Council June 2015 - Present
Shared Services Canada August 2011 - June 2015
Service Canada 2009 - 2011
Agriculture and Agri-Food Canada 2008 - 2009
Privy Council Office 2006 - 2008
Indian and Northern Affairs Canada 2003 - 2006
Education
Concordia University
Bachelor of Arts (B.A.), English Language and Literature/Letters
Concordia University
Graduate studies in English Literature
Treasury Board of Canada Secretariat May 2013 - Present
Shared Services Canada August 2012 - May 2013
Human Resources and Skills Development Canada September 2008 - September 2012
Department of National Defence March 2007 - October 2008
CHEO 2004 - 2007
Skills
Human Resources, Policy, Government, Policy Writing, Coordination, Performance Management, Public Speaking, Employee Engagement, Project Management, Leadership Development, Performance Measurement, Strategic Planning, Workforce Management, Human Resource Planning, Job Evaluation, Hay Job Evaluation, Organizational Design, Staffing Services, Business Strategy, Strategic Human..., Data Analysis, Leadership
Education
Carleton University 2006 — 2009
Graduate Certificate, Human Resources
Carleton University 2002 — 2006
BA Honours, Sociology
Shared Services Canada November 2012 - Present
Statistics Canada December 2009 - December 2012
BMO Nesbitt Burns April 1997 - June 2004
Skills
Government, Research, Public Policy, Policy, Data Analysis, Microsoft Office, Microsoft Excel, Public Speaking, Customer Service, Analysis, GIS, Report Writing, PowerPoint, Access, Finance
Education
Concordia University 1994 — 1997
Bachelor of Commerce (B.Com.), Finance, General
Shared Services Canada March 2011 - Present
Canada Post 1996 - 2010
Harte-Hanks Data Technologies 1995 - 1995
Skills
Project Management
Education
Flagler College
Arts, Business Administration, Economics
Independent Consultant December 2014 - Present
Shared Services Canada October 2013 - June 2014
DFATD MAECD January 2012 - January 2014
Whittaker Broadcasting Corporation January 2004 - January 2012
Electro Scientific Industries / PyroPhotonics Division 2004 - 2011
Newcap Radio 2005 - 2008
CHUM Limited 1994 - 2004
Independent Consulting Services 1998 - 2002
A+B Computer Systems Corporation 1988 - 1994
C.M. Whittaker & Associates 1985 - 1988
Skills
Computer Forensics, Real Time Threat..., Business Intelligence, IT Incident Handling, Vulnerability Assessment, IT Security Incident..., Cyber & IT Security, Integration, Business Development, Web Services, Social Media, Online Marketing, Social Media Marketing, Cisco Technologies, Marketing Strategy, Entrepreneurship, Project Management, Social Networking, Start-ups, Management, Business Strategy, Team Leadership, Strategic Partnerships, Enterprise Software, Digital Media, Radio, Strategic Planning, Marketing, Marketing Communications, New Business Development, E-commerce, SEO, CRM, Strategy, Enterprise Architecture, Cloud Computing, Information Technology, Requirements Analysis, Security
Education
Queen's University 1998 — 2000
Masters, Business Administration
Carine Wilson High School 1983 — 1988
High School
Shared Services Canada April 2013 - Present
l'université du Québec en Outaouais September 2003 - Present
Natural Resources Canada December 2012 - July 2013
Shared Services Canada (Canada Revenue Agency) October 2010 - March 2013
Canadian Human Rights Commission November 2010 - September 2011
Canada Border Services Agency July 2009 - October 2010
Public Safety Canada August 2009 - January 2010
Public Works and Government Services Canada October 2007 - June 2009
Canada Revenue Agency May 1997 - October 2007
Global Knowledge 1999 - 2002
Skills
Coaching, Risk Management, Business Analysis, Disaster Recovery, Business Transformation, Business Continuity, Software Development, Project Management, IT Security, IT Strategy, Privacy Impact, Requirements Management, Data Centre, Scrum, Enterprise Architecture, Data Center, ITIL, Information Security, Program Management, Management, Security, IT Management, Governance, Project Delivery, Change Management, Project Portfolio..., Business Intelligence, Leadership, PMP, Project Planning, Requirements Analysis, SDLC
Education
York University - Schulich School of Business 2009 — 2010
Master's Certificate, Business Analysis
Université du Québec en Outaouais 2000 — 2003
Master's in Business Administration, Project Management
Carleton University 1990 — 1994
B Eng., Computer Systems Engineering
Shared Services Canada July 2012 - May 2014
Export Development Canada November 2010 - December 2011
CANARIE Inc. April 2010 - July 2010
Nortel Networks November 1999 - February 2009
CrossKeys 1994 - 1999
DMR Consulting September 1985 - August 1987
Consulting January 1985 - August 1985
Skills
PMP, Project Planning, ITIL, Training, Software Development, Management, Integration, Product Management, Telecommunications, Software Project..., Networking, Solution Architecture, VoIP, SIP, Trials, Customer Engagement, Project Portfolio..., Project Management
Education
Queen's University 1976 — 1980
Engineering
Shared Services Canada August 2015 - Present
La Presse August 2014 - Present
Public Works and Government Services Canada Travaux publics et Services gouvernementaux Canada April 2015 - August 2015
Government of Canada September 2013 - March 2015
Government of Canada February 2007 - September 2013
Government of Canada April 2006 - February 2007
Skills
Translation, French, English, Internal & External..., Strategic Communications, Marketing Communications, Writing, Research, Analytics, Presentations, Newsletters, Spanish, Social Media, Social Media Marketing, Revision, Photography, Digital Photography, Photoshop, Lightroom, Microsoft Office, Microsoft Word, Microsoft Excel, Trados, Terminology, Video Games, Subtitling, Interpretation, Grammar, Spelling, Supervision, Training, Français
Education
Collège La Cité 2013 — 2015
Certificat en communications marketing d'entreprise, Marketing communications
Université d'Ottawa 2005 — 2008
Baccalauréat spécialisé approfondi en traduction anglais-français, Programme coopératif, Traduction anglais-français
Cégep de Sorel-Tracy 2002 — 2005
Cours collégiaux, Sciences de la nature
Shared Services Canada April 2015 - Present
Algonquin College January 2013 - Present
Shared Services Canada August 2014 - April 2015
Shared Services Canada March 2013 - July 2014
Shared Services Canada July 2011 - February 2013
Canadian International Development Agency February 2007 - June 2012
CGI May 2005 - January 2007
CGI December 2003 - April 2005
EDS Canada Inc. June 2001 - November 2003
Accenture January 1998 - April 2001
Skills
ITIL, Storage Area Networks, IT Service Management, Virtualization, Data Center, Windows Server, Active Directory, Cisco Technologies, System Administration, vSphere, French, English, Spanish, Supervisory Skills, Change Management, Teaching, vCloud Director, EMC Storage, NetApp Filers, Cisco Nexus, Brocade Fibre Switches, Storage Virtualization, VMware, SAN
Education
Universidad Autónoma de Chihuahua 1990 — 1995
Bachelor's degree, Computer Science
Shared Services Canada October 2013 - Present
Public Works Canada January 2005 - September 2013
Agriculture and Agri-Food Canada July 2007 - March 2008
Public Service Commission of Canada November 2005 - September 2006
Social Development Canada May 2005 - December 2005
Social Development Canada (SDC) May 2003 - April 2005
Carleton University February 2002 - August 2003
Time iCR January 2001 - January 2002
Luc Lapierre Telecom Consultant January 1996 - January 2001
SHL Systemhouse (now EDS) March 1994 - January 1996
Skills
VoIP, Integration, IP, IVR, Telephony, Network Design, Contact Centers, ACD, Network Architecture, Call Center, Project Planning, Enterprise Architecture, Traffic Engineering, ITIL, Networking, Technical Support, Telecommunications
Education
École de technologie supérieure 2006 — 2009
M.Sc. Eng., Information Technology, Engineering
Present April 2014 - Present
IOfacto August 2013 - March 2014
Shared Services Canada October 2010 - August 2013
HRSDC January 2010 - December 2010
Ressources humaines et Développement des compétences October 2007 - October 2008
Education
2005 — 2012
Bacc, Administration des Affaires (RH)
Cegep de Chicoutimi 1997 — 2000
DEC, Informatique
Shared Services Canada April 2012 - Present
PWGSC April 2011 - March 2012
PWGSC October 2010 - March 2011
PWGSC June 2009 - September 2010
PWGSC January 2009 - May 2009
CZConsulting Inc. January 2007 - January 2009
Innovapost September 2005 - January 2007
Innovapost January 2003 - August 2005
Accenture January 2000 - December 2002
Accenture June 1994 - December 1999
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Outlook, English, Windows, Teaching, Budgets, Project Planning, Project Management, Project Coordination, MS Project, IT Service Management, Contract Management, Service Delivery, Managed Services, Service Management, HP Service Manager, PMP, Service Desk, Incident Management, Service Catalog, Databases, Data Warehousing, Business Analysis, Management Consulting, Change Management, ITIL, Integration, Business Process, Business Transformation, Management, Strategy, Infrastructure, Leadership, System Deployment, SDLC, PMO, Project Delivery, Business Process..., Vendor Management, IT Management, IT Transformation, Business Process..., Visio, Outsourcing, Information Technology
Education
St. Clair College 1978 — 1982
Business Administration, Data Processing
Shared Services Canada April 2013 - Present
LANLord Networking Systems Inc September 1993 - Present
Public Service Commission of Canada February 2013 - March 2013
BMT Fleet Technology September 2012 - November 2012
PWGSC AM&ITOS September 2012 - October 2012
IDRC August 2012 - September 2012
Department of Finance January 2012 - August 2012
Defence Research Development Canada (DRDC) December 2011 - August 2012
Agriculture and Agri-Food Canada January 2011 - April 2011
Elections Canada August 2010 - March 2011
Skills
Data Center, Project Management, Management, Security Architecture..., Procurement, Root Cause Analysis, WAN Optimisation, Consolidation, Virtualization, Security, Enterprise Architecture, Integration, Technology Integration, Technology Architecture, Citrix, VMware, CommVault, Windows 8, Technology Roadmapping, OPNET, Aruba Wireless, Cisco Technologies, Windows Server, VMware ESX, Netscaler, Cloud Computing, Network Security, Requirements Analysis, IT Management, SharePoint, Firewalls, Network Architecture, Architecture, System Architecture, SQL, High Availability, Storage Area Networks, VDI, SAN, Switches, .NET, Windows, Enterprise Software, HP, Operating Systems, Networking, Requirements Gathering, Wireless, Disaster Recovery, Analysis
Education
Aruba Networks Mobility 5-day Boot Camp 2012 — 2012
ACMA / ACMP (in progress), Wireless Mobility
Building Blocks Technologies 2009 — 2009
CISSP (Certified Information Systems Security Professional) 5-day Boot Camp
VMWare Technologies 2008 — 2008
VMware Infrastructure 3: Install and Configure V3.5
CommVault Canada 2007 — 2007
CommVault System Administration - Simpana
OPNET University 2004 — 2004
IT GURU / Application Performance Analysis (ACE, IT Guru)
Microsoft 2000 — 2000
Microsoft Certified Systems Engineer (MCSE)
Cisco Systems 1999 — 1999
Cisco Certified Network Associate (CCNA)
Ryerson University 1985 — 1990
B.Eng, Electrical Engineering / Computer Design & Control Systems
Dalhousie University 1984 — 1985
Computer Science
Cortitto Ltd. February 2012 - Present
Cortitto ltd. April 2015 - Present
Canada Revenue Agency October 2014 - March 2015
Canada Revenue Agency January 2014 - September 2014
Shared Services Canada May 2013 - November 2013
Shared Services Canada January 2012 - April 2013
West Virginia Department of Environmental Protection (Consulting) July 2012 - August 2012
Department of National Defence April 2011 - January 2012
Emtec Inc. June 2010 - January 2012
Canada Revenue Agency April 2011 - December 2011
Skills
IT Service Management, ITIL, Agile Methodologies, IT Strategy, Enterprise Architecture, HP Openview, Requirements Analysis, Program Management, Governance, Team Leadership, Software Development, Management, Business Analysis, Service Management, Integration, Consulting, Project Management, Project Portfolio..., PMO, Business Process, PMP
Education
Carleton University 1982 — 1984
Bachelors Degree, Political Science
HEALTH CANADA April 2013 - Present
SHARED SERVICES CANADA January 2013 - February 2013
HRSDC July 2011 - May 2012
HEALTH CANADA January 2011 - June 2011
University of Quebec July 2010 - December 2010
TheCodeFactory February 2010 - November 2010
ICTC Information and Communications Technology Council March 2010 - March 2010
Public Service Labour Relations Board January 2008 - February 2008
Health Canada 2008 - 2008
Canadian Dreams Informatics Inc. May 2003 - November 2007
Skills
Project Management, Business Analysis, PMP, Requirements Analysis, Business Intelligence, Visio, Integration, SDLC, Management Consulting, ERP, MS Project, Project Portfolio..., PMO, Analysis, Business Transformation, Enterprise Architecture, ITIL, SAP, Requirements Gathering, Management, Governance, Enterprise Software, Microsoft SQL Server, Resource Management, Oracle, Business Process Design, IT Strategy, Business Process, Information Technology, Software Project..., Program Management, IT Service Management, Business Process..., Project Delivery, Business Requirements, Systems Analysis, SharePoint, Microsoft Project
Education
Université du Québec en Outaouais 2008 — 2010
Master, Project Management
Herzing Clollege 2004 — 2005
Diploma in Computer programming, Computer Programming
University of Bremen 1982 — 1996
Master, Business Administration, Economics
University of Ottawa 1991 — 1995
Information Science
Carleton University 1987 — 1989
Information Science
Shared Services Canada October 2011 - Present
Canadian Heritage May 1995 - October 2011
Skills
Help Desk Support, IT Service Management, Data Center
Education
Concordia University 1980 — 1984
B.Comm, Data processing
LaSalle Catholic Comprehensive High School 1971 — 1975
High School Diploma
Shared Services Canada June 2015 - Present
Association of Information and Image Management March 2012 - Present
LCB Consulting Group Inc. February 2009 - Present
IIBA - International Institute of Business Analysis March 2007 - Present
Brookfield Renewable Energy Group August 2014 - May 2015
Environment Canada August 2012 - September 2014
Standards Council of Canada March 2012 - December 2012
Health Canada December 2011 - January 2012
IIBA - Ottawa-Outaouais Chapter June 2009 - June 2011
City of Ottawa May 2009 - June 2011
Skills
Business Analysis, CBAP, Information Management, Business Process, Business Process..., Business Requirements, Process Improvement, Requirements Analysis, Requirements Gathering, Requirements Management, Requirements..., System Requirements, Agile, Scrum, Certified Scrum Master..., Gap Analysis, Change Management, Scope Management, SDLC, Risk Managememt, Issues Management, MS Office Suite, Visio, Sparx Enterprise..., ITIL, ITIL Foundations V3, French, Top Secret, Requirement..., Agile Methodologies, Business Process Design, Project Planning, Business Process..., Microsoft Office, Project Management, Quality Assurance, SharePoint, UML, Analysis
Education
The Institute for Computer Studies 2000 — 2001
Programming for the Internet, Internet Based Programming
Concordia University 1982 — 1985
B.Comm., Commerce
The Canadian Securities Institute 1984 — 1984
The Canadian Securities Course, Securities
Vanier CEGEP 1980 — 1982
College Diploma, Commerce
Shared Services Canada November 2011 - Present
Public Health Agency of Canada November 2000 - November 2011
Loring Ward 2000 - 2000
LGS Group Inc 1997 - 2000
SHL Systemhouse 1996 - 1997
Infocorp Solutions Ltd 1994 - 1996
Skills
Business Analysis, PMP, Requirements Analysis, Planning, MS Project, Analysis, Problem Solving, Microsoft Office, Software Development, Excel, Government, Documentation, Team Leadership, Access, Databases, Technical Writing, Mentoring, Visio, Software Project..., Project Planning, Requirements Gathering, SQL, Customer Relations, SDLC, Programming, Windows, Application Development, Systems Analysis, Budgeting, Data Analysis, Business Intelligence, Business Requirements, Integration, PowerPoint, Project Delivery
Education
The University of Winnipeg 1988 — 1993
Bachelor of Science (B.Sc.), Major: Business Computing
Kelvin High School 1983 — 1986
High School Diploma, French Immersion
Library and Archives Canada June 2015 - Present
Health Canada July 2013 - June 2015
Shared Services Canada March 2012 - July 2013
Statistics Canada October 2011 - March 2012
Health Canada November 2010 - October 2011
Health Canada May 2009 - October 2010
·Health Canada August 2008 - May 2009
Service Canada March 2006 - July 2008
Citizenship and Immigration Canada June 2004 - March 2006
Justice Canada May 2004 - June 2004
Skills
Government, Privacy, Government Liaison, Policy, Governance, Information Access, Freedom Of Information, Training & Development, Analysis, Public Speaking, Writing, Negotiation, French, Access, Editing, Data Analysis, Teamwork, Word, PowerPoint, Risk Assessment, Process Improvement, Customer Service, Business Analysis, Customer Relations, Teaching, Microsoft Office, Team Leadership, Documentation, Problem Solving, Administration, Government Relations, Records Management, Information Management, Access to Information, Privacy Law, Microsoft Word, Employee Training, System Administration, Software Documentation, Management, Leadership, Training, Legislation
Education
University of Alberta 2005 — 2008
IAPP Certificate, Faculty of Extension (Government Studies), 2.66
The University of Western Ontario - King's University College 1996 — 1999
Bachelor’s Degree, French/History, C
Université de Savoie 1995 — 1996
language certificate, French
Ashbury College 1988 — 1995
Ontario Secondary School Diploma
First Avenue Public School 1982 — 1987
Shared Services Canada April 2014 - Present
Carleton University May 2013 - December 2014
Carleton Computer Science Society May 2012 - May 2014
Canadian Association of Physicists January 2012 - April 2013
Carleton Computer Science Society September 2011 - April 2012
Skills
JavaScript, PHP, Python, CSS, Git, AJAX, Java, MySQL, Android, HTML, Web Development, Web Applications, JSON, Linux, WordPress, HTML5, CSS3, Perl
Education
Carleton University 2011 — 2017
Bachelor of Computer Science, Computer and Internet Security
Gordon Graydon Memorial Secondary School 2007 — 2011
Shared Services Canada March 2011 - Present
Environment Canada May 2004 - March 2011
Skills
Linux, Cisco Technologies, Unix, High Performance..., Network Engineering, AIX, TCP/IP, IT Management, DNS, Storage Area Networks
Education
Université du Québec à Montréal / UQAM 2002 — 2005
Informatique et génie logiciel, Computer Science
University of Ottawa - Computing and Communications Services April 2015 - Present
Shared Services Canada August 2011 - May 2014
PWGSC July 2008 - August 2011
Department of National Defence February 2007 - July 2008
Canada Revenue Agency August 2004 - February 2007
Meriton Networks August 2000 - January 2003
Newbridge Networks 1998 - 2000
Siemens Canada July 1994 - July 1998
Bell-Northern Research March 1992 - July 1994
Siemens AG January 1990 - March 1992
Skills
IT Service Management, Business Development, Telecommunications, Cross-functional Team..., Product Management, Systems Engineering, Strategic Planning, Cable Television, Product Marketing, Client Relations Skills, Strategy, Integration, Service Management, Project Planning, VoIP, Technical Support, Enterprise Architecture, Start-ups, Management, Enterprise Software, Leadership, Program Management, Security, Networking, Team Leadership
Education
Université du Québec - Institut national de la recherche scientifique 1985 — 1987
M.Sc., Telecommunications
McGill University 1979 — 1984
B.Eng., Electrical Engineering
CEGEP Bois-de-Boulogne 1977 — 1979
Diplôme d'études collégiales (DEC), Sciences pures et appliquées
Nova Networks March 2013 - Present
Shared Services Canada August 2012 - March 2013
Bell Canada June 2005 - November 2011
xwave March 2000 - June 2005
Skills
Windows Server, Active Directory, Troubleshooting, Team Leadership, Integration, Microsoft SQL Server, Visio, Windows, Microsoft Exchange, Networking, IT Operations, System Deployment, IT Management
Education
St. Thomas University (CA) 1986 — 1991
Bachelor of Arts (BA), History
Nackawic High School 1984 — 1986
Shared Services Canada September 2013 - Present
Shared Services Canada November 2011 - September 2013
Environment Canada November 2008 - November 2011
Environment Canada May 2003 - October 2008
Citizenship and Immigration Canada 1999 - 2003
Facilité Informatique 1997 - 1999
DMR Consulting 1995 - 1997
Skills
Business Analysis, SQL, French, Software Development, Software Project..., Statistics, MySQL, Visio, Analysis, Project Management, Business Process..., ITIL
Education
McGill University 2013 — 2013
Continued Studies, Project Management
Université de Sherbrooke 1991 — 1995
BACHELOR, Informatics
Université du Québec à Montréal 1989 — 1989
Minor, Urbanism
CEGEP St-Laurent 1987 — 1988
DEC, Sciences
Sophie Barat 1983 — 1985
DES, General
Shared Services Canada November 2011 - Present
National Research Council November 2003 - November 2011
Environment Canada 2002 - 2003
CGI 2002 - 2002
Noxent 2001 - 2002
Transcontinental 1998 - 2000
Provigo 1996 - 1998
Bell Canada 1994 - 1996
Skills
Network Security, TCP/IP, Security, Virtualization, Business Analysis, Windows, Firewalls, ITIL, DNS, Integration, Active Directory, Windows Server, Disaster Recovery, Unix, Linux, Telecommunications, VMware, Computer Security, Networking, IT Management, Network Design, Network Architecture
Education
Université de Montréal 2003 — 2010
Certificate, Criminology
Université du Québec - Télé-université 2003 — 2007
Certificate, Sciences & Technology
Collège Édouard-Montpetit 1990 — 1993
DEC, Sciences
Shared Services Canada September 2012 - Present
Shared Services Canada March 2011 - September 2012
CONTACT CENTRE CANADA July 2010 - December 2010
Canadian Bank Note September 2007 - February 2010
DND 2006 - 2007
Passport Canada June 2003 - February 2006
PWGSC September 1997 - December 2002
Nokia Technologies June 2000 - January 2001
Skills
Project Management, MS Project, Issue Management, Change Management, PMO, IT Service Management, Contract Management, PMP, Program Management, Requirements Analysis, Business Analysis, ITIL, Project Delivery, Project Planning, Software Project..., Process Improvement
Education
CDI
Certificate, Network Specialist
CEGEP - John Abbott College
Diploma, Business Administration
Shared Services Canada January 2013 - Present
Public Service Alliance of Canada February 2009 - September 2009
EDS / Bank of America account September 2006 - September 2008
Aviva Canada September 2004 - September 2006
Toronto District School Board November 2001 - September 2002
Rogers Communications Inc. January 2001 - July 2001
Vodafone Czech Republic a.s. (Oskar) February 2000 - November 2000
Rogers Communications Inc. December 1997 - December 1999
Contour Telecom Management December 1996 - December 1997
Rogers Communications Inc. July 1996 - December 1996
Skills
Call Center, Ivr, Move Management, Voice Mail, ACD, Wiring, Telecommunications, Budgeting, Business Analysis, Planning, MS Project, IVR, Call Centers, Budgets, Project Planning, Training, Telephony, Service Delivery, VoIP, Vendor Management, Troubleshooting, Wireless, Integration, Contact Centers, Data Center, Cisco Technologies, Unified Communications, PMP, Managed Services, Project Management, SDLC, Program Management
Education
Sheridan College 1993 — 1994
Telecommunications Certification
Sheridan College 1992 — 1993
Computer Programmer Diploma
Canadian Human Rights Commission December 2013 - Present
Shared Services Canada May 2012 - November 2013
Canadian International Development Agency February 2011 - May 2012
Canadian International Development Agency July 2007 - February 2011
Foreign Affairs and International Trade Canada September 2009 - September 2010
Health Canada July 2006 - July 2007
Skills
Policy Analysis, Classification, Job Evaluation, Organizational Design, Policy/Procedure..., Performance Monitoring, Human Resources, HR Policies, Policy, Performance Management, Management, Strategy, Training, Personnel Management, Government, Organizational...
Education
Concordia University 2002 — 2006
B.Comm, International Business, Human Resource Management
Shared Services Canada April 2010 - Present
TeraMach Technologies June 2008 - Present
TeraMach 2008 - 2010
SGI - Australia June 2005 - May 2008
SG Fleet 2006 - 2008
SMB Fleet Management 2005 - 2007
UCHC June 2004 - June 2005
Skills
Virtualization, Storage, VDI, Infrastructure, Networking, Cluster, SAN, Data Center, Storage Area Networks, Disaster Recovery, VMware, Enterprise Storage, vSphere, Cloud Computing, VMware Infrastructure, Storage Virtualization, VMware ESX, NetApp
Education
Tomsk State University 1998 — 2000
Master, Environmental Science
Tomsk State University 1994 — 1998
Bachelor of Science (BSc), Economics
Shared Services Canada May 2015 - Present
Shared Services Canada April 2012 - April 2015
Shared Services Canada August 2011 - March 2012
Public Works and Government Services Canada Travaux publics et Services gouvernementaux Canada April 2005 - July 2011
Public Works and Government Services Canada April 2001 - March 2005
Public Works and Government Services Canada Travaux publics et Services gouvernementaux Canada April 1999 - March 2001
Public Works and Government Services Canada Travaux publics et Services gouvernementaux Canada April 1995 - March 1999
Public Works and Government Services Canada Travaux publics et Services gouvernementaux Canada October 1992 - March 1995
HST Inc January 1991 - September 1992
Sharif University of Technology September 1990 - December 1990
Skills
Enterprise Architecture, Government, Governance, Project Planning, Analysis, Business Analysis, Strategic Planning, Project Management, Management, Program Management, Telecommunications, Knowledge Management, Business Process, Policy Analysis, PowerPoint, Public Speaking, Team Leadership, Change Management, Public Sector, Research, Strategy, Management Consulting, Security, Policy, Business Process..., Innovation Management, Product Innovation, Strategic Thinking
Education
Carleton University 1977 — 1985
Ph.D., Telecom & Computer Engineering
McGill University 1974 — 1976
Master's Degree, Applied Computer Science
Sharif University of Technology 1970 — 1974
Engineer's Degree, Mathematics & Computer Engineering
Alborz High School 1967 — 1969
High School, Mathematics, Honour
Government of Nunavut July 2015 - Present
Shared Services Canada March 2015 - June 2015
Department of National Defence January 2015 - March 2015
Hewlett-Packard August 2013 - January 2015
Foreign Affairs, Trade and Development Canada (DFAIT) November 2011 - August 2013
Gowlings November 2010 - November 2011
Brookfield Renewable Energy Group March 2009 - November 2010
Canada Revenue Agency January 2008 - March 2009
Skills
MS Exchange Server 2013..., BES 12, BES 10, MS Windows Server 2012..., ITIL, Active Directory, Networking, VMware ESX, Project Management, MS Exchange 2010, MS Windows Server 2008, McAfee IronMail Gateway..., WatchGuard eMail..., Symantec Enterprise..., MS SCOM 2007 R2, DELL EMS emergency mail..., MS Windows Server 2008..., HP Server Systems, MS SQL Server 2005/2008, HP iLO, HP OpenView Data..., Boxtone and ZenPrise..., Symantec VCS Clustering, Citrix Metaframe, Netbackup 7, MS SQL Server 2008..., Business Analysis, Security
Education
MCSE 2008
Algonquin College 2008 — 2009
Linux
Willis College of Business and Technology 2005 — 2006
MCSE 2003 in Exchange, Microsoft Server 2003
Centennial College 1990 — 1994
Information Technology, Information Technology
Services conseils DSI enr. February 2014 - Present
Shared Services Canada November 2011 - April 2013
Canadian Space Agency December 1992 - November 2011
GoC Treasury Board Secretariat January 2006 - July 2006
Prudential of England Assurance Co. Ltd. 1980 - 1992
Skills
Governance, Government, Team Leadership, Policy, Project Planning, Strategic Planning, Analysis, Management, Management Consulting, Knowledge Management, Strategy, Risk Management, Proposal Writing, Business Strategy, Operations Management, Team Management, Information Technology, Business Intelligence, Human Resources, Earned Value Management, Enterprise Architecture, Process Engineering, Security, Business Process..., IT Operations, PMO, Performance Management
Education
Université du Québec à Montréal 1976 — 1980
BAA/BBA, Business Administration
Collège Saint-Ignace 1961 — 1970
BA, Bachelor of Arts BA
Trend Micro July 2015 - Present
OpenDNS March 2015 - July 2015
Trend Micro October 2013 - March 2015
Trend Micro June 2013 - October 2013
Trend Micro March 2012 - June 2013
Shared Services Canada November 2011 - March 2012
Industry Canada 2009 - November 2011
Transportation Safety Board of Canada August 2008 - October 2009
Industry Canada November 2007 - August 2008
Industry Canada August 2006 - November 2007
Skills
Vulnerability Assessment, Risk Assessment, Investigations, Data Mining, Network Forensics, Security Awareness, Network Security, Computer Forensics, Computer Security, ITIL, Risk Management, Information Security..., Security Architecture..., Security Audits, Vulnerability Management, Security, Penetration Testing, Firewalls, Policy, CISSP, IDS, Intrusion Detection, Security Management, Mobile Forensics, Public Speaking, IPS, Cloud Security, PKI, Cloud Computing, Information Security, Enterprise Software, Data Center, SaaS, Software Development, Virtualization, Infrastructure, Linux, Networking, Management, Integration, Team Leadership
Education
Charles Sturt University 2009 — 2011
Masters, Information Security, Digital Forensics
Shared Services Canada August 2014 - Present
Shared Services Canada November 2011 - August 2014
Industry Canada April 2005 - November 2011
Industry Canada January 1991 - November 2011
Canada Business Service Centres - Industry Canada January 2000 - March 2005
Industry Canada, Spectrum Egineering January 1990 - December 1999
Skills
Information Technology, Management, IT Service Management, Information Management, Web Applications, Change Management, Operations Management, Manage Client..., Business Strategy, Team Building, Technology Integration, Business Planning, Human Resource..., Financial Analysis, IT Transformation, Application Services, Collaboration and..., Organizational Change...
Education
University of Quebec in Montreal
Master of Business Administration (MBA) - (UQAM), International Finance
University of Quebec in Hull (UQAH)
Bachelor of Applied Science (BASc), Computer Science
Queen's University
Certificate: Executive Education, Leadership Development Program, Certificate
Corporate Executive Board
Certificate, IT Business Leadership Academy, Certificate
APMG-International Accrediting Professionals
MoP® Certification - Management of Portfolios, MoP® Certification - Management of Portfolios, MoP® Certification - Management of Portfolios
Shared Services Canada March 2013 - Present
Reciproyal January 2012 - Present
Department of National Defence March 2012 - March 2013
Department of National Defence March 2010 - March 2012
Department of National Defence August 2008 - March 2010
Department of National Defence January 2003 - August 2008
Skills
Security, Integration, Telecommunications, Team Leadership, Project Management, Wireless, Government, Mobile Devices, Military, Leadership, Change Management, Program Management, Management, Active Directory, Software Documentation, Microsoft Exchange, Requirements Analysis, Network Administration, Disaster Recovery, IT Management, ITIL, IT Service Management, Business Analysis, Outsourcing, Business Intelligence, Project Planning, Networking, Testing, System Deployment, Windows Server, Virtualization, Cloud Computing, PMP, Information Technology, System Administration, Information Security, Software Development
Education
Cape Breton University 1999 — 2002
Bachelor of Technology, Information Management
The University of Winnipeg 2006 — 2006
Computer and Information Systems Security/Information Assurance
Holland College 1998 — 1999
Justice Preparatory, Law Enforcement
Shared Services Canada May 2015 - Present
Fairhall, Moffatt & Woodland Ltd. October 2007 - April 2015
Ottawa Carleton Appraisal Inc. March 2007 - July 2007
Natural Resources Canada April 2007 - May 2007
van Walraven Appraisals Inc. October 2006 - March 2007
Statistics Canada 2006 - 2006
City of Ottawa May 2003 - August 2005
Skills
Project Management, Teamwork, Leadership, Research, SAP, Business Analysis, CRM, Geomatics, Spatial Analysis, ABAP, Microstation
Education
Algonquin College of Applied Arts and Technology 2013 — 2017
Bachelor of Commerce (BCom), e-Supply Chain Management
Carleton University 2002 — 2006
Bachelor of Arts, Economics with a minor in Geography
Shared Services Canada February 2013 - Present
Shared Services Canada April 2012 - February 2013
Canada Revenue Agency August 2009 - March 2012
Bell Canada September 1993 - August 2008
NTI Inc. April 1988 - September 1993
Skills
Telecommunications, Wireless, Team Leadership, Business Case, Business Analysis, Program Management, VoIP, Strategic Planning, Project Management, Call Center, Product Management, Vendor Management, Integration, Business Strategy, Change Management, Business Process..., Call Centers, IT Strategy, Solution Selling, Project Portfolio..., Operations Management, Governance, Cross-functional Team..., IP, PMP, ITIL, IT Management, Management, Leadership, Project Planning, IT Service Management, Strategy, Security, Cloud Computing, Data Center, CRM, Enterprise Software, Business Process, Professional Services, Outsourcing, Management Consulting, Business Transformation, Business Intelligence, Requirements Analysis, Project Delivery, Enterprise Architecture, Solution Architecture, Team Management
Education
Queen's University 2000 — 2002
MBA
University of Waterloo 1985 — 1988
B.A.Sc, Computer Engineering
Shared Services Canada - Telecommunications Transformation Program April 2013 - Present
Canadian Food Inspection Agency October 2012 - March 2013
Shared Services Canada 2007 - September 2012
Bank of Canada June 2003 - March 2007
House of Commons March 2002 - October 2002
CIBC January 2001 - November 2001
TableMusic Corporation September 1993 - September 2000
PWGSC March 1999 - June 2000
Skills
Business Analysis, Business Transformation, Requirements Analysis, ITIL, PMO, Business Architecture, Program Management, Change Management, Project Delivery, Project Management, Business Process
Education
Queen's University 1985 — 1989
Bachelor of Arts, Honours
Shared Services Canada September 2014 - Present
Shared Services Canada April 2013 - August 2014
PWGSC June 2010 - April 2012
PWGSC June 2010 - August 2011
Department of National Defence June 1980 - June 2010
National Defence 1986 - May 2008
Canadian Forces 1980 - 2008
Skills
Government, Security Clearance, ITIL v3 Foundations..., Leadership, Integration, Program Management, Systems Engineering, Project Management, System Administration, Team Leadership, Project Planning, PMP, Defence, Military Operations, Requirements Analysis, Proposal Writing, Military, Operational Planning, Business Analysis, Strategy, Army, Analysis, Enterprise Architecture, Risk Management, Governance, Change Management, Requirements Management, Command
Education
Carleton University 1988 — 1991
Master's degree, Systems Engineering
Royal Military College of Canada/Collège militaire royal du Canada 1980 — 1985
Electrical Engineering, Communication
Shared Services Canada July 2014 - Present
CSCS June 2012 - June 2014
Environment Canada June 2005 - June 2012
Environment Canada September 2003 - June 2005
Environment Canada January 2000 - September 2003
Skills
High Performance..., Cluster Management, IT Management, Parallel Computing, Parallel Programming, Storage Architecture, Storage Area Networks, NAS
Education
Université de Montréal 1994 — 1998
Master's degree, Applied Mathematics
MDOS Consulting April 2001 - Present
Shared Services Canada August 2011 - Present
Public Works and Government Services Canada July 2010 - July 2011
Citizenship and Immigration Canada May 2010 - September 2010
Public Works and Government Services Canada February 2008 - March 2010
Public Works and Government Services of Canada March 2006 - March 2010
Public Works and Government Services of Canada June 2003 - February 2006
Calian March 2003 - May 2003
CGI November 2002 - February 2003
IBM Canada July 2001 - October 2002
Skills
Project Management, Virtualization, ITIL, PMP, IT Service Management, Enterprise Architecture, Integration, Business Analysis, Requirements Analysis, Software Project..., Program Management, Project Portfolio..., Security, PMO, Servers, IT Operations, Microsoft Exchange, Business Intelligence, Business Process..., SDLC, Requirements Gathering, IT Strategy, Solution Architecture, Firewalls, Project Planning, Data Center, Software Development, Disaster Recovery, Governance, Visio, Vendor Management, Enterprise Software, Management, Leadership, Information Management, SharePoint, Active Directory, System Administration, Service Delivery, Information Technology, Team Leadership, Consulting, Infrastructure
Education
University of Fredericton 2008 — 2011
Executive MBA
Marmara Üniversitesi 1997 — 2000
Master
Istanbul University 1992 — 1996
Bachelor
WNCS June 1998 - Present
Shared Services Canada March 2012 - Present
Department of National Defence September 2012 - August 2014
PWGSC January 2011 - May 2011
eSentire Inc. September 2010 - December 2010
Ministry of Community and Social Services March 2010 - April 2010
Ministry of Transportation August 2009 - April 2010
Ministry of Health and Long-Term Care 2009 - 2009
Resolve Corporation 2008 - 2008
Ontario Power Generation 2004 - 2005
Skills
Privacy, Security, Risk Management, Programme Governance, Information Security..., Business Continuity, Information Security, Governance, Risk Assessment, Disaster Recovery, Vulnerability Assessment, ITIL, Security Audits, PCI DSS, IT Strategy, Enterprise Architecture, Project Management, CISSP, Vendor Management, Program Management, Business Continuity..., IT Audit, Penetration Testing, National Security, Computer Forensics, Computer Security, Physical Security, PKI, Application Security, Firewalls, Data Center, ISO 27001, Security Architecture..., Security Awareness, Security Policy, COBIT, Information Technology, Identity Management, Business Process, Network Security, NIST, Cisco Technologies, CISA, IPS, Active Directory, IT Management, IT Operations, Business Analysis, Networking, Incident Management
Education
TriOS 2000 — 2001
Network Engineer Diploma
Conestoga College
Information Technology Project Management
Shared Services Canada November 2014 - Present
Bell Business Markets January 2014 - October 2014
Bank of Canada February 2013 - December 2013
Bell Canada August 2011 - February 2013
PWGSC January 2011 - August 2011
Equinox 2005 - January 2011
Devoteam Group 2004 - 2005
Skills
Cisco Technologies, Telecommunications, MPLS, TCP/IP, Data Center, Network Design, IP, Team Leadership, Routing, Network Architecture, VoIP, Switches, OSPF, Routers, WAN, Cisco Nexus, BGP, EIGRP, Networking
Education
Helwan University Cairo 1987 — 1992
Bachelor of Science (BSc), Electrical Engineering, Electrical, Electronics and Communications Engineering
Shared Services Canada November 2002 - Present
Environment Canada March 2002 - November 2012
Nortel Networks 1995 - 2001
Nortel 1995 - 2001
Wavesat October 1994 - May 1995
Education
Université de Montréal - Ecole polytechnique de Montréal 1988 — 1994
Shared Services Canada November 2014 - Present
IBM Canada January 2005 - November 2014
Skills
Agile Methodologies, Eclipse, Linux, SQL, Software Development, Testing, Web Services, XML
Education
Carleton University 2002 — 2010
Bachelor of Science (BSc), Computer Science
Shared Services Canada February 2014 - Present
Office of Small and Medium Enterprise (OSME) of Public Works Government Services Canada April 2011 - August 2013
Public Works Government Services Canada (PWGSC) April 2010 - March 2011
Skills
Project Management, Microsoft Office, Project Control, Matlab, C, Microsoft Excel, C++, Earned Value Management, Problem Solving, Microsoft Word, Customer Service, Engineering, Analysis, Project Planning, Team Leadership, Integration
Education
McGill University 2012 — 2013
Comprehensive Project Management (continuing studies), Project Management
Concordia University 2005 — 2009
Bachelor of Electrical (B.Eng.), Power Electronics Systems
Shared Services Canada November 2011 - Present
Canada Revenue Agency June 1998 - November 2011
Costco September 1993 - June 1998
Compucentre January 1992 - September 1993
Skills
Technical Writing, Analysis, Microsoft Office, Customer Service, Microsoft Excel, Social Media, Social Networking, ITIL, Active Directory, Windows Server, PowerPoint, McAfee ePO, McAfee Antivirus, McAfee Risk Advisor, McAfee HIPS, VBScript, Computer Security, McAfee, Information Security, Security
Education
Université de Sherbrooke 1988 — 1991
BAA, Business/GIS/MIS
Shared Services Canada December 2013 - Present
Whidden Technical Associates December 2007 - Present
Canwest 2007 - 2007
Freelance 2004 - 2007
West Valley View 2001 - 2004
Tokyo Electron Arizona 1998 - 2001
Skills
Journalism, Proofreading, Copy Editing, Editing, Press Releases, Blogging, Feature Articles, Editorial, Publications, News Writing, Publicity, Newsletters, AP Style, Media Relations, Web Content
Education
University of Ottawa 2012 — 2013
Bachelor of Education (B.Ed.)
Mount Holyoke College 1994 — 1998
B.A., English
Shared Services Canada August 2011 - Present
PWGSC August 1999 - August 2011
Education
St. Francis Xavier University 1995 — 1999
Canadian Forces November 2013 - Present
Shared Services Canada February 2008 - October 2013
Entrust January 2000 - February 2008
Corel Corporation 1997 - 2000
Skills
Quality Assurance, Software Quality..., Security, Requirements Analysis, Test Planning, Test Automation, Public Key..., Automation, VBScript, Powershell, JavaScript, Batch Programming, Certificate Authority, Smart Cards, PIV, PKI
Education
Carleton University 1990 — 1995
Shared Services Canada January 2014 - Present
Shared Services Canada October 2012 - January 2014
Canada Revenue Agency March 2009 - October 2012
Nortel Networks January 2007 - December 2008
Nortel Networks December 2000 - December 2006
Skills
Project Management, Telecommunications, Software Development, VoIP, PMO, Requirements Analysis, Unix, Wireless, Testing, Change Management, Program Management, Global Human Resources..., Managerial Finance
Education
Carleton University 1994 — 1996
Master of Science, Mathematics
Carleton University 1991 — 1994
Bachelor of Science, Honours, Computer Mathematics
Shared Services Canada June 2013 - Present
Department of National Defence August 2007 - May 2013
Department of National Defence October 2002 - August 2007
Skills
Security, Systems Engineering, Defence, Security Clearance, Military, Command, Military Experience, Defense, Army, Information Assurance, Computer Security, Team Leadership
Education
Royal Military College of Canada/Collège militaire royal du Canada 1993 — 1997
Bachelor of Engineering (BEng), Electrical Engineering
CEGEP - John Abbott College 1992 — 1993
Shared Services Canada July 2012 - Present
Public Works and Government Services Canada September 2010 - July 2012
Public Works and Government Services Canada October 2009 - September 2010
Public Works and Government Services Canada August 2008 - November 2009
Dell August 2007 - October 2007
Dell Canada August 2006 - July 2007
Dell Canada November 2005 - August 2006
Primus Telecommunications Canada August 2000 - July 2005
Primus January 1997 - August 2000
Skills
Change Management, Portfolio Management, Operations Management, Leadership, Program Management, Business Process, Performance Management, Strategy, Analysis, Management, Training, IT Management, Forecasting, Project Portfolio..., Business Development, Purchasing, Projects, Strategic Planning, Business Continuity..., Customer Service, Outsourcing, ITIL, Business Transformation, Customer Satisfaction
Education
Canada School of Public Service 2010 — 2010
Essential of Managing in the Public Service, Management
APM Group Ltd 2008 — 2008
Certification, Principles of Change Management
Université de Moncton 1990 — 1994
BA
Cite-Des-Jeunes AM Sormany 1988 — 1990
High School Degree
Shared Services Canada October 2011 - Present
Skills
Active Directory, Disaster Recovery, Virtualization, ITIL, HP Proliant, Windows Server, Servers, Certified Novell..., Novell Groupwise, NetApp, VMware, Windows Server 2003, Windows Server 2008, Blackberry Enterprise..., Brocade, vSphere, SAN, eDirectory, NX-OS, Cisco Nexus, Cisco MDS SAN switches
Education
Laurentian University/Université Laurentienne 1984 — 1988
BA, Computer Science
Shared Services Canada April 2014 - Present
Veterans Affairs Canada 2012 - April 2014
Department of National Defence 2008 - 2012
Canadian Forces 1974 - 2012
Supreme Headquarters Allied Powers Europe 2004 - 2008
Skills
Strategic Communications, Event Management, Army, Leadership, Military Experience, Operational Planning, Public Affairs, Crisis Management, Intelligence Analysis, Government, Crisis Communications, Diplomacy, Command, Military Operations, NATO, Editing, Spokesperson, Communications Planning, Military, Intelligence, Media Relations, Corporate Communications, International Relations, Policy, Public Relations, National Security, Defence, Speech Writing, Program Management, Security Clearance, Policy Analysis, Internal Communications, Team Leadership, Politics, Navy, Project Planning, Defense, Tactics, Foreign Policy, Marketing Communications, Strategic Planning, Press Releases, Stakeholder Engagement, Social Media, Public Speaking, Analysis, Air Force, Journalism, Military Affairs, Afghanistan
Education
Royal Roads University 1999 — 2001
Master of Business Administration (MBA), Public Relations and Communications Management
Shared Services Canada April 2015 - Present
Shared Services Canada April 2014 - March 2015
Canadian Food Inspection Agency October 2012 - March 2014
DAMA-Ottawa September 2012 - August 2013
Canadian Food Inspection Agency August 2008 - October 2012
HRSDC September 2007 - July 2008
Canadian Food Inspection Agency January 2004 - September 2007
Solectron 2002 - 2003
JDS Uniphase 2000 - 2002
Amphenol Times Fiber 1997 - 2000
Skills
Program Management, Business Analysis, Enterprise Architecture, Business Process..., Business Architecture, Stakeholder Management, Manage Client..., Strategic Planning, Project Portfolio..., Service Transformation, IT Strategy, Requirements Analysis, Governance, Business Model..., Software Documentation, SDLC, Management, Business Process, Project Management, Project Delivery, PMP, MS Project, Information Management, Performance Management, Requirements Gathering, Federal Government, Process Modeling, Stakeholder Engagement, Continuity Programs, User Acceptance Testing, Government Procurement, Systems Analysis, Integration, Project Planning, Certified Scrum Master...
Education
McMaster University
Business Analysis
CSM training
The George Washington University - School of Business
Project Management
University of New Brunswick
Web Design
Shared Services Canada April 2015 - Present
Shared Services Canada March 2013 - March 2015
Shared Services Canada November 2011 - March 2013
HRSDC November 2010 - November 2011
Human Resource and Social Development Canada (HRSDC) December 2008 - September 2010
Service Canada September 2005 - December 2008
National Technical Services September 2005 - August 2006
Human Resources and Social Development Canada September 2001 - September 2005
HRSDC September 2001 - August 2005
Privy Council Office June 2000 - September 2001
Education
Queen's University 2007 — 2009
Executive MBA
O'Mahony Menton and Associates Inc. PM Level II and Business ConsultantShared Services CanadaNovember 2011 - Present
Shared Services Canada November 2011 - Present
Canada Revenue Agency June 2011 - November 2011
Department of National Defense January 2011 - March 2011
Bank of Canada May 2010 - December 2010
Skills
Information Technology, Requirements Analysis, Program Management, Governance, Consulting, SDLC, Leadership, Business Analysis, PMO, PMP, Analysis, Integration, Change Management, Enterprise Software
Education
Carleton University
incomplete, Economics
Shared Services Canada October 2011 - Present
Canada Revenue Agency January 2010 - November 2011
Cygnos IT Security June 2007 - October 2009
CGI July 2006 - May 2007
CSC January 2001 - June 2006
Nortel Networks January 1999 - December 2000
Skills
Service Delivery, ITIL, IT Service Management, Security, Requirements Analysis, Project Management, Change Management, Team Leadership, Vendor Management, Disaster Recovery, IT Management, Governance, Data Center, Analysis, Incident Management, IT Operations, Process Improvement, Troubleshooting, Information Security, Management, Computer Security, Business Analysis, IT Strategy
Education
Carleton University 1991 — 1995
Shared Services Canada March 2008 - Present
Agence Spatiale Canadienne May 2000 - March 2008
Canadian Space Agency 2000 - 2008
Skills
Storage, ITIL, Linux, SAN, NAS, RedHat, Integration, MySQL, System Administration, Unix, Solaris, Red Hat Linux, Bash, DNS, SQL
Education
Université du Québec à Montréal, CEGEP Shawinigan 2002 — 2005
Attestation de cours, Imformatique
Shared Services Canada May 2013 - Present
Canadian Space Agency Agence spatiale canadienne April 2011 - April 2013
Développement économique Canada pour les régions du Québec March 2002 - April 2011
HASC 2000 - 2001
ALPNET 1998 - 2001
Skills
Microsoft Exchange, Blackberry Enterprise..., SQL, Windows Server, Firewalls, VPN, Enterprise Anti-Virus, Anti-spam, IT Security Policies, IT Security Best..., VMware, Network Security, DNS, OCS 2007, Forefront, System Administration, Network Administration, Proxy, IT Security Operations, Group Policy, Troubleshooting
Education
Université de Montréal 1996 — 1999
Bachelors, Computer Science
College Jean-de-Brébeuf 1994 — 1996
International Baccalaureate (IB), Sciences Informatique
Public Works and Government Services Canada Travaux publics et Services gouvernementaux Canada September 2015 - Present
Shared Services Canada November 2013 - September 2015
Public Works and Government Services Canada Travaux publics et Services gouvernementaux Canada September 2010 - October 2013
Genband 2010 - 2010
Nortel 2000 - 2009
Skills
Cross-functional Team..., Product Management, PMP, MS Project, VoIP, Telecommunications, Project Management, Wireless, Project Planning, Product Development, Program Management, Team Leadership, Software Project..., PMO, Analysis, ITIL, Testing
Education
Carleton University
Engineering, Civil
Shared Services Canada October 2011 - Present
Transport Canada January 1996 - December 2011
Transport Canada January 1996 - May 2001
Skills
Project Management, PMP, Leadership, Operating Systems, Windows Server, Windows, Virtualization, VMware, Network Administration, Microsoft Office, Problem Solving, Troubleshooting, Change Management, Process Improvement, Risk Management, Active Directory, Business Analysis, ITIL, System Administration, Information Technology, Enterprise Architecture, Requirements Analysis, IT Operations, SDLC, IT Strategy
Education
York University - Schulich School of Business 2009 — 2010
Masters Certificate in Project Management, Project Management
Centennial College 1994 — 1997
Microcomputer Analyst - 3yr co-op
Industry Canada / Industrie Canada August 2015 - Present
Industry Canada / Industrie Canada August 2015 - Present
Shared Services Canada July 2014 - February 2015
Industry Canada October 2013 - June 2014
Shared Services Canada 2012 - 2013
City of Ottawa January 2012 - June 2012
Agriculture and Agri-Food Canada November 2010 - September 2011
Public Works and Government Services Canada April 2010 - November 2010
Industry Canada 2008 - 2008
Skills
Research, Program Management, SharePoint, Analysis, Human Resources, Microsoft Office, Government, Customer Service, Policy, Project Planning, Training, Management, Business Process, Software Documentation, Project Management, Business Analysis, Budgets
Education
Fanshawe College 1979 — 1981
Yes, Social Service Worker
Espanola High School 1974 — 1978
Diploma, Business Administration
Shared Services Canada January 2013 - Present
HRSDC April 2008 - January 2013
HRSDC June 2004 - March 2008
Spacebridge Networks April 1998 - May 2004
IKON Technology Services October 1997 - March 1998
CGI June 1995 - October 1997
ATCO Frontec May 1989 - May 1995
Skills
Government, Business Transformation, Change Management, Corporate Governance, Strategic Communications, Marketing Communications, Internal Communications, Stakeholder Engagement, Web Design, Web Development, Project Management, Strategic Planning
Education
McGill University
Bachelor of Arts (B.A.), Political Science
University of Ottawa / Université d'Ottawa
Bachelor of Arts (B.A.), Psychology
Shared Services Canada June 2014 - Present
Bruce Osborne Management Inc. March 2010 - Present
Bruce Osborne Management Inc. May 2008 - Present
Shared Services Canada March 2013 - March 2014
Bruce Osborne Mgmt. Inc. August 2009 - February 2010
City of Ottawa February 2008 - May 2008
Windrose February 2007 - May 2008
Innovapost July 2004 - February 2007
Skills
ITIL Service Design, ITIL PPO, ITIL SOA, Process Engineering, ITIL, IT Service Management, Business Analysis, Business Transformation, Telecommunications, Service Delivery, Change Management, Requirements Analysis, Enterprise Architecture, Project Management, Team Leadership, Program Management
Education
Loyalist College
ITIL Expert, ITSM
ZIty Media Ltd July 2015 - Present
Public Works and Government Services Canada July 2014 - July 2015
MoL Consultants Inc. October 2012 - July 2015
Shared Services Canada October 2012 - November 2013
Distributed Mission Operations Canada Inc. January 2008 - June 2013
Department of National Defence February 1981 - April 2008
Skills
Military, Program Management, Defence, Leadership, Training, Proposal Writing, Command, Air Force, Military Operations, Aerospace, Operational Planning, Security, Governance, Government, Management, Defense, Military Experience, National Security, Security Clearance, Weapons, Integration, Process Improvement, Change Management, Team Leadership, Systems Engineering, Strategy, Emergency Management, Project Planning, Aviation, Policy, Strategic Planning, Risk Management, Team Building, Army, C4ISR, Military Training, Leadership Development, Tactics, Operations Management, Intelligence, DoD, Government Contracting, Counterterrorism, Navy, Organizational..., Top Secret, Information Assurance, Intelligence Analysis, NATO, Homeland Security
Education
University of Liverpool 2004 — 2006
Masters in Business Administration (MBA), Business Administration and Management, General
Royal Military College of Canada/Collège militaire royal du Canada 2003 — 2004
Bachalor of Science, with Distinction
Shared Services Canada January 2015 - Present
Department of National Defence September 2014 - December 2014
Health Canada February 2013 - 2014
Makaya Group 2009 - December 2012
Public Health Agency of Canada 2005 - 2009
HumanResolve Inc. 2003 - 2005
Hewlett-Packard 1988 - 2002
Bank of Montreal 1975 - 1988
Skills
Program Management, Business Analysis, Process Improvement, Integration, Project Management, Governance, Team Management, Strategy, Quality Assurance, Team Leadership, Project Planning, PMP, Change Management, Troubleshooting, Requirements Analysis, Visio, Business Intelligence, Business Process, Cloud Computing, Budgets, SDLC, IT Service Management, Negotiation, Software Documentation, Risk Management, Information Technology, Management, Analysis, Project Delivery, Cross-functional Team..., Account Management, Business Process..., Software Project..., Strategic Planning, ERP, Business Requirements, Project Portfolio..., PMO, Resource Management, Enterprise Architecture, Systems Analysis, Outsourcing, Requirements Gathering, Security, COTS Evaluation, Government Procurement, IT Strategy, Vendor Management, SharePoint, ITIL
Education
London School of Economics and Political Science
Economics, B.Sc
Renfrew Hospital July 2013 - Present
LPC Consulting January 2003 - Present
Shared Services Canada December 2012 - June 2013
BNS November 2008 - December 2012
Pitney Bowes Canada 1991 - 2003
Pitney Bowes 1990 - 2003
Skills
Process Improvement, Customer Service, Customer Relations, Problem Solving, Troubleshooting, Computer Hardware, Microsoft Office, Change Management, Business Analysis, Budgeting, Word, Documentation, Electronics, Windows, Marketing Communications, Software Documentation, Budgets, Management Consulting, Project Management, Team Leadership, Strategic Planning, Cross-functional Team..., Operations Management, Management, Team Building, Microsoft Word, New Business Development, Sales Operations, Sales, Telecommunications, Training, Program Management, Customer Satisfaction, Leadership, Vendor Management, Integration, Technical Support, System Administration, Analysis, Product Management, Requirements Analysis, Call Centers, CRM, Government, Testing
Education
Loyalist 2007 — 2007
ITIL Foundations, ITIL, successful
George Brown College 1985 — 1986
computer maintenance, computers, 4.12
Canada Border Services Agency June 2015 - Present
Public Works and Government Services Canada Travaux publics et Services gouvernementaux Canada March 2015 - Present
ARCROL Inc January 2001 - Present
Export Development Canada Exportation et développement Canada - EDC August 2014 - April 2015
Treasury Board of Canada Secretariat April 2014 - November 2014
Public Works and Government Services Canada Travaux publics et Services gouvernementaux Canada June 2014 - October 2014
Shared Services Canada October 2013 - September 2014
Public Works and Government Services Canada Travaux publics et Services gouvernementaux Canada August 2013 - April 2014
Employment and Social Development Canada (ESDC) August 2013 - November 2013
Innovapost August 2013 - October 2013
Skills
ITIL, Telecommunications, Project Management, Business Analysis, Leadership, PMP, Proposal Writing, Requirements Analysis, Process Improvement, Technical Writing, Business Process..., Agile Project Management, PRINCE2, Business Transformation, Business Intelligence, Risk Management, Cloud Computing, Automation, Business Architecture, SDLC, Program Management
Education
Advantage Learning 2010 — 2010
Prince 2 Foundations
Universidad Nacional Autónoma de México 1988 — 1994
Bachelor's Degree, Telecommunications Engineer
Skillsoft, ITO
PMP
ITO
ITIL V3 Foundations
E-Learning
Cisco WCNA
Shared Services Canada August 1998 - Present
Shared Services 1998 - 2015
Skills
Governance, ITIL, PMP, Project Portfolio..., Project Management, Business Analysis, Program Management
Education
CEGEP - John Abbott College 1982 — 1985
Raymond Chabot Grant Thornton February 2013 - Present
Health Canada January 2014 - Present
Public Safety & Emergency Preparedness Canada January 2014 - Present
Lexian Consulting January 1999 - Present
RCGT Consulting Inc. 2013 - 2015
RCGT Consulting Inc. 2013 - 2015
Shared Services Canada March 2013 - October 2013
Citizenship and Immigration Canada January 2013 - October 2013
PWGSC March 2013 - August 2013
Continental Automated Buildings Association (CABA) September 2012 - January 2013
Skills
Project Management, Cost Management..., Analysis, Integration, Supply Chain, Start-ups, Management Consulting, Strategy, SDLC, Change Management, Strategic Planning, Finance, IT Service Management, Managerial Finance, Consulting, Enterprise Software, Strategic Financial..., Management
Education
Queen's University 2001 — 2003
EMBA
ReRouteMe.com March 2010 - Present
Shared Services Canada July 2007 - Present
Skills
Project Management, Technical Architecture, Networking, Enterprise Architecture, Cloud Computing, IT Strategy, Solution Architecture, ITIL, Virtualization, Security, Integration, IT Service Management, Data Center, Architecture, Software Project..., Enterprise Software, SDLC, Microsoft Technologies, PMP, Software Development, IT Management, Requirements Analysis, Governance, Business Intelligence, Business Analysis, Architectures, Program Management, SaaS, Telecommunications
Education
Queen's University 2008 — 2010
EMBA
LAU 1992 — 1996
BS
Shared Services Canada August 2015 - Present
Shared Services Canada December 2014 - August 2015
Shared Services Canada July 2013 - December 2014
Shared Services Canada 2011 - 2013
Industry Canada June 2008 - 2011
Industry Canada 2005 - 2008
Industry Canada 2000 - 2005
Industry Canada 1999 - 2000
Skills
ITIL, PMP, Program Management, Integration, Team Leadership, SDLC, Requirements Gathering, Governance, Enterprise Architecture, Business Analysis, Requirements Analysis, Software Project..., Disaster Recovery, Business Process, SharePoint
Education
McMaster University 2011 — 2015
Business Administration with a concentration in IT Project Management, A
Fisher Park High 1974 — 1978
Government of Canada February 2012 - Present
Government of Canada June 2008 - January 2012
Shared Services Canada 2012 - 2012
Shared Services Canada 2012 - 2012
Treasury Board Secretariat June 2006 - June 2008
Department of National Defence May 2005 - June 2006
Transport Canada August 2000 - May 2005
Skills
Information Management, Strategy, Business Transformation, Business Analysis, Economic Development, Business Process..., Legislation, Media Relations, Project Management, Management, Leadership, Project Portfolio..., Public Policy, Governance, Business Case, Singing, Singer-songwriter, Music, Risk Management, Performance Management, Executive Financial..., Program Management, Government, Policy, Change Management, Strategic Planning, Analysis, Project Planning, Team Leadership, Management Consulting, Policy Analysis, Stakeholder Engagement, Business Strategy, Public Sector, Strategic Communications, Process Improvement, Organizational...
Education
Université du Québec à Montréal 2002 — 2004
MBA, Business/Managerial Economics
The University of Calgary 1983 — 1986
Bachelor of Music, Voice Performance
CMA
Robert Tousignant Consulting September 2013 - Present
Shared Services Canada October 2013 - Present
Shared Services Canada October 2013 - December 2014
Emerald Health Information Systems September 2013 - October 2013
Fujitsu Canada September 2008 - May 2013
RCMP (via Fujitsu Consulting) October 2010 - April 2013
DND (via Fujitsu Consulting) September 2008 - May 2010
xwave Solutions August 2005 - September 2008
Gilmore Global Logistics May 2005 - August 2005
Cognos May 2000 - May 2005
Skills
Business Intelligence, Data Modeling, Cognos, OLAP, Data Warehousing, IBM Cognos 8.4.1, IBM Cognos 8.2, IBM Cognos 10, Reporting & Analysis, Executive Reporting, Report Writing, SQL, Eclipse, SQL DB2, DB2, Microsoft SQL Server, Oracle, SQL*Plus, ETL, ETL Tools, ClearQuest, Database Design, Cognos ReportNet, Business Analytics, Testing, Dimensional Modeling, Requirements Analysis, Business Analysis, Databases, Crystal Reports
Education
St. Lawrence College 1996 — 2000
Diploma, Computer Engineering
Randstad Canada May 2015 - Present
Shared Services Canada June 2013 - October 2013
Export Development Canada January 2011 - August 2011
STAPLES Canada January 2008 - June 2008
Clinique d'Optométrie Valérie Tran January 2006 - April 2006
Accenture June 2005 - August 2005
Baseball Québec February 2005 - May 2005
Skills
Microsoft SQL Server, SSIS, SSAS, SSRS, PowerPivot, PowerView, SharePoint, Access, Crystal Reports, Visio, SPSS Modeler, DHTML, Visual Basic.NET, C++, Java, PHP, ASP.NET
Education
Montreal College of Information Technology 2014 — 2015
Diploma, Business Intelligence Reporting Analyst
University of Ottawa / Université d'Ottawa 2008 — 2013
Bachelor's Degree, Honours Bachelor of Commerce (E-Business)
McGill University 2007 — 2008
Systems Analysis and Design
Champlain Regional College St. Lambert 2002 — 2005
DEC, Computer Science
Shared Services Canada March 2015 - Present
Government of Canada August 2013 - March 2015
Government of Canada August 2010 - August 2013
Government of Canada October 2007 - August 2010
Government of Canada September 2005 - October 2007
Skills
Policy, Government, Program Management, Strategic Planning, Policy Analysis, Leadership, Public Administration, Public Policy, Stakeholder Engagement, Community Development, Organizational..., Governance, Strategy, Environmental Policy, Sustainable Development, Public Speaking, Change Management, Change Leadership, Negotiation, Administration, Sustainability, Leadership Development, Lean Transformation, Economic Development, Business Planning, Analysis, Team Building, Writing, Employee Engagement, Coaching, Alternative Dispute..., Mediation, Public Sector Financial..., Performance Management, Creative Strategy, Critical Thinking
Education
Queen's University
Masters in Public Administration
Society of Management Accountants of Ontario
Certified Management Accountant, Ontario
University of Ottawa
B.Comm. Hon (Accounting) Cum Laude
University of Ottawa
B.Sc. (Biology)
Shared Services Canada January 2011 - Present
Skills
Program Management, Project Management, Business Analysis, Product Management, Requirements Analysis, Requirements Gathering, Analysis, Agile Methodologies, Strategic Planning, Business Case, Change Management, Strategy, Project Portfolio..., Project Planning, Integration, Team Leadership, Information Management, Governance
Education
Université du Québec - Ecole nationale d'Administration publique 2003 — 2011
Master's degree, Public Administration
Shared Services Canada December 2013 - Present
Justice Canada April 2013 - November 2013
Justice Canada June 2010 - June 2012
Justice Canada May 2009 - August 2010
Public Works and Government Services Canada September 2007 - April 2009
Productivity Point International 1999 - 2001
Skills
Program Management, Project Management, Strategy, Governance, Government, Management, Strategic Planning, Business Analysis, Leadership, Analysis, Information Management, Integration, IT Strategy, IT Management, Enterprise Architecture, IT Service Management, Project Portfolio..., Performance Management, Information Technology, Project Planning, Business Process..., Quality Assurance, Management Consulting, Change Management, Client Focus, Communication Skills
Education
Queen's University 1990 — 1991
Bachelor of Education, Computer Science & Mathematics
Queen's University 1985 — 1990
Bachelors, Computer Science & Mathematics
Bayside Secondary School
Privy Council Office September 2014 - Present
Shared Services Canada November 2012 - September 2014
Shared Services Canada July 2012 - November 2012
Government of Canada; Privy Council Office December 2011 - July 2012
PWGSC April 2010 - December 2011
PWGSC May 2009 - June 2010
Foreign Affairs and International Trade Canada October 2007 - April 2009
Foreign Affairs and International Trade Canada January 2004 - May 2006
Skills
Policy, Business Analysis, Foreign Policy, Public Policy, Government, Diplomacy, Security, Federal Government, Project Management, Emergency Management, Policy Analysis, Public Administration, Risk Assessment, Program Management, Governance, Management, Strategic Planning, Research, Risk Management, Report Writing, International Relations
Education
Carleton University 2000 — 2002
BA, LAW
University of Ottawa 1996 — 1999
BA, Psychology & Criminology
Shared Services Canada June 2011 - Present
Exclusive Home Improvements May 2010 - Present
Public Works and Government Services Canada November 2009 - December 2011
Education
Carleton University 2004 — 2009
B.Comm, Commerce
Department of National Defence February 2015 - Present
Shared Services Canada September 2012 - February 2015
Department of National Defence January 1999 - October 2012
Canadian Forces June 2011 - August 2012
Canadian Forces August 2009 - June 2011
Department of National Defence 2009 - 2011
Department of National Defence September 2007 - July 2008
Skills
Strategic Planning, Leadership, Military, Army, Project Planning, Military Operations, Operational Planning, Command, NATO, National Security, Defence, Security Clearance, Navy, C4ISR, Military Experience, Military Training, Intelligence, Risk Management, Integration, Program Management, Government, Team Leadership, Defense
Education
University of Ottawa / Université d'Ottawa 2008 — 2009
MBA, Performance, Project Management and Change Management
Dalhousie University 1994 — 1998
B Sc, Computer Science
Shared Services Canada June 2015 - Present
Shared Services Canada October 2013 - June 2015
Studio Local Noir September 2011 - 2014
Shared Services Canada December 2005 - October 2013
Bell Nordic Conseil 2006 - 2008
Skills
High Performance..., Infiniband, Python, IBM AIX, GPFS, ITIL v3 Foundations..., Network Administration, Linux, TCP/IP, Integration, Windows, Computer Hardware, DNS, Web Development, Active Directory, Troubleshooting, VMware, System Administration, JavaScript, Windows Server, SQL, Java, Unix, MySQL, PHP, Perl, Programming, CSS, Data Analysis, XML, IT Operations, Change Management, Incident Management
Education
Concordia 2011 — 2013
Diploma in Web design and creation, Computer Science
Université du Québec - Télé-université 2009 — 2010
Attestation, Computer Science
McGill University 2005 — 2006
CCNA, Computer Science
CEGEP - John Abbott College 2001 — 2005
DEC, Energy Managment
Canadian Food Inspection Agency September 2014 - Present
Government of Canada February 2001 - Present
Shared Services Canada April 2012 - September 2014
Department of National Defence September 2010 - April 2012
Correctional Service Canada April 2010 - September 2010
Correctional Service of Canada October 2006 - April 2010
Correctional Service of Canada September 2004 - October 2006
Correctional Service of Canada February 2001 - September 2004
Skills
Security, Disaster Recovery, Computer Security, Integration, Incident Management, Information Management, Security Policy, Network Security, Governance, Incident Response, Business Analysis, Requirements Analysis, SDLC, Information Technology, Business Continuity..., Networking, Strategy, Training, Encryption, Auditing, Enterprise Architecture, System Architecture, Government, IT Operations, IT Management, IT Strategy, Incident Command, Major Incident..., Security Incident..., Project Coordination, Project Management, Risk Management, Threat
Education
St. Lawrence College 1989 — 1992
Business Adminstration Marketing
Shared Services Canada June 2012 - Present
PWGSC November 2009 - June 2012
Skills
Government, Policy Analysis, Federal Government, Public Administration, Policy, Public Policy, Process Improvement, Information Technology, IT Operations, Data Analysis, Governance, Program Management
Education
Red River College
Shared Services Canada August 2015 - Present
Treasury Board of Canada Secretariat October 2014 - August 2015
Treasury Board of Canada Secretariat April 2013 - October 2014
Treasury Board of Canada Secretariat February 2012 - April 2013
Government of Canada 2008 - 2012
Skills
Government, Risk Management, Governance, Enterprise Risk..., Policy, Public Policy, Risk Assessment, Change Management, Stakeholder Engagement, Strategic Planning, Policy Analysis, Management Consulting, Stakeholder Management, Public Administration, Strategic Communications, Program Management, Public Sector, Analysis
Education
Saint Mary's University
Bachelor of Arts (B.A.) Honours
University of Guelph
Master of Science (M.Sc.)
Shared Services Canada April 2015 - Present
Shared Services Canada November 2011 - March 2015
Shared Services Canada August 2011 - November 2011
PWGSC April 2010 - August 2011
PWGSC March 2006 - April 2010
Skills
Telecommunications, Integration, Business Analysis, VoIP, ITIL, Management, Program Management, Vendor Management, IT Strategy, Change Management, Governance, IT Management, Project Management, Project Planning, Requirements Analysis
Education
Sheridan College 1984 — 1985
Certificate, Telecommunications Management
University of Western Ontario 1980 — 1983
BSc, Computer Science
Montcalm 1975 — 1980
Shared Services Canada August 2011 - Present
Human Resources Development Canada February 2000 - August 2011
Skills
Enterprise Architecture, Government, Risk Assessment, Architecture, Security Architecture..., Project Management
Education
ACI 1986 — 1987
Diploma in Systems Analysis and Computer Programming
Dalhousie University 1980 — 1984
Bachelor of Science
Industry Canada - Connecting Canadian Program June 2015 - Present
Industry Canada September 2013 - June 2015
Shared Services Canada April 2012 - September 2013
Shared Services Canada August 2011 - June 2012
PWGSC June 2010 - August 2011
Stay Technologies Inc June 2003 - June 2010
Education
École Polytechnique de Montréal 2002 — 2003
Masters, Industrial Engineering (IT Project Mgmt)
École Polytechnique de Montréal 1999 — 2001
Bachelors, Electrical Engineering (Telecommunications)
Université de Montréal / University of Montreal 1996 — 1999
Bachelors, Science - Physics
Shared Services Canada July 2010 - Present
CIDA 2004 - 2007
Education
Université de Moncton
Bachelor's degree, Administration & Photography
Shared Services Canada November 2011 - Present
PHAC 2008 - November 2011
Public Health Agency of Canada 2008 - 2011
Skills
Government, Databases, Data Analysis, ITIL, SQL, Program Management, Data Modeling, Information Management, Enterprise Architecture, Project Management, Report Writing, Analysis, Oracle, Database Design
Education
CEGEP - John Abbott College
Pure and Applied Sciences + Programmer Analyst (JPC8)
McGill University
Mathematics and Computer Science
howard s billings
Shared Services Canada January 2013 - Present
Citizenship and Immigration Canada October 1994 - January 2013
Skills
Government, Requirements Analysis, Project Planning, Project Management, Enterprise Architecture, IT Management, Program Management, Software Project..., ITIL, SDLC, Project Portfolio...
Education
Carleton University 1990 — 1996
Bachelor of Computer Science (Honors), Computer Science
ipss inc April 2013 - Present
CGI January 2010 - March 2013
Shared Services Canada 2011 - 2013
Skills
Information Security, Network Security, Security, Vulnerability Assessment, Firewalls, Encryption, Incident Management, IDS, Checkpoint, Computer Security, Information Security..., Security Operations, IPS, Intrusion Detection, CISSP, VPN, PKI
Education
Fleming College
Computer Security Investigations
KPMG Canada June 2015 - Present
Canada Post / Postes Canada November 2014 - May 2015
Shared Services Canada June 2014 - November 2014
The Ottawa Hospital November 2009 - July 2014
Canada Post / Postes Canada January 2014 - April 2014
Telfer School of Management - École de gestion Telfer September 2010 - April 2014
Canada Post January 2013 - April 2013
Ortho-Sport Physiotherapy May 2010 - September 2012
Skills
Teamwork, PowerPoint, Microsoft Office, Time Management, French, Microsoft Excel, Team Leadership, Event Management, Customer Service, Event Planning, Research, Social Media, Microsoft Word, Public Speaking, Data Entry, Leadership, English, Project Planning, Non-profits, Analysis, Data Analysis, Access
Education
University of Ottawa / Université d'Ottawa 2009 — 2014
Bachelor of Commerce, International Management and Human Resource Management
Rouen Business School / ESC Rouen
Shared Services Canada April 2012 - Present
Department of Environment and Resource Management May 2007 - April 2012
Skills
Databases, SQL, Government, Data Analysis, SharePoint, Systems Analysis, Windows XP, System Administration
Education
Dalhousie University 1997 — 2002
Bachelor of Computer Science (Co-op)
Shared Services Canada March 2015 - Present
Parkinson Society Canada March 2008 - July 2011
SoftMoc October 2006 - May 2007
Statistics Canada May 2006 - August 2006
Skills
ArcGIS, GRASS GIS, AutoCAD, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Access, MS Project, Outlook, HTML, JavaScript, PostgreSQL, SQL, Python, C#, Windows, Data Entry, Customer Service
Education
Algonquin College 2011 — 2012
Graduate Certificate, Geographic Information Systems
University of Toronto - School of Continuing Studies 2009 — 2009
Certificate, E-Commerce/Electronic Commerce
Queen's University 2001 — 2005
Bachelor of Arts (BA), German Studies
City of Bath College (UK) 2000 — 2001
A Levels, English Literature, French, German
Shared Services Canada January 2015 - Present
Founding Principal of THAZ LLLP 2013 - Present
Shared Services Canada May 2012 - January 2015
Transport Canada November 2002 - May 2012
Transport Canada 2007 - 2012
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Windows, Research, Negotiation, Strategic Planning, Photoshop, Budgets, Outlook, Public Speaking, Change Management, Government, Program Management, Project Management, Policy, Analysis
Education
The University of British Columbia / UBC 1985 — 1990
Bachelor's Degree, International Finance
Shared Services Canada July 2015 - Present
Shared Services Canada December 2012 - Present
Federal Government of Canada 2000 - Present
Citizenship and Immigration Canada June 2011 - March 2012
Department of Immigration and Citizenship August 1998 - May 2011
Skills
Government, IT Service Management, Security, Enterprise Architecture, MS Project, SharePoint, Information Management, IT Management, Strategic Planning, Public Sector, Budgets, Governance, Visio, Project Portfolio..., Stakeholder Management, Business Transformation, Business Process..., Resource Management, PMO, SAP, Risk Assessment, Process Improvement, Databases, Strategic Communications, PRINCE2, Data Analysis, Change Management, Team Leadership, Program Management, Risk Management, ERP, Integration, Requirements Analysis, Stakeholder Engagement, IT Operations, Project Management, ITIL, Project Planning, Public Speaking, Management, Business Intelligence, Analysis, Marketing Strategy, Management Consulting, PMP, System Administration, Business Analysis, Policy, Leadership, Customer Service
Education
Learning Tree International
Windows NT Systems and Networks Certified
Seneca College of Applied Arts and Technology
Shared Services Canada
Skills
Program Management, Project Planning, Project Management, Change Management, Analysis, Team Leadership, Integration, Requirements Analysis, Microsoft Office, ITIL
Education
University of Ottawa 2002 — 2004
Graduate Certificate in E-Business, E-Business
McGill University 1989 — 1991
Certificate, Computer Based Information Systems, Management Information Systems
Concordia University 1983 — 1986
Bachelor's Degree, Public Affairs, Translation, Cum Laude
McGill University 1981 — 1983
Language Interpretation and Translation