Sterling Collision Centers
Industry: Company
DescriptionHeadquarters: Natick, MA Founded: 1997 Acquisition date: 2001 Parent organization: Service King Collision Repair Subsidiary: JSI Collision Centers, Inc.
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Sterling Collision Centers Employees
Employee
Years
Job
Industry
Jackie Ferrier Jackie Ferrier's Sterling Collision Centers Experience May 2002 - August 2014
Job Design Consultant at Kitchen Saver, Inc
Industry Construction
Experience
Kitchen Saver, Inc June 2015 - Present
Assured Performance Network September 2014 - June 2015
Sterling Collision Centers May 2002 - August 2014
Sterling Collision Centers January 2010 - December 2011
Skills
Vehicles, Operations Management, Process Improvement, Customer Satisfaction, Project Management, Continuous Improvement, Strategic Planning, Team Building, Performance Management, Change Management, Customer Service, Employee Relations, Talent Management, Budgets, Sales Management, Team Leadership, New Business Development, Customer Retention, Negotiation, Sales, Marketing, Account Management, Retail
Education
Cornell University - Johnson Graduate School of Management 2013 — 2014
Certification, Change Leadership LSMC03
Cornell University - Johnson Graduate School of Management 2013 — 2013
Certification, Business Strategy: Achieving Competitive Advantage LSMC07, 4.0
Fashion Institute of Technology
Consumer Merchandising/Retailing Management
Kitchen Saver, Inc June 2015 - Present
Assured Performance Network September 2014 - June 2015
Sterling Collision Centers May 2002 - August 2014
Sterling Collision Centers January 2010 - December 2011
Skills
Vehicles, Operations Management, Process Improvement, Customer Satisfaction, Project Management, Continuous Improvement, Strategic Planning, Team Building, Performance Management, Change Management, Customer Service, Employee Relations, Talent Management, Budgets, Sales Management, Team Leadership, New Business Development, Customer Retention, Negotiation, Sales, Marketing, Account Management, Retail
Education
Cornell University - Johnson Graduate School of Management 2013 — 2014
Certification, Change Leadership LSMC03
Cornell University - Johnson Graduate School of Management 2013 — 2013
Certification, Business Strategy: Achieving Competitive Advantage LSMC07, 4.0
Fashion Institute of Technology
Consumer Merchandising/Retailing Management
christopher bragg christopher bragg's Sterling Collision Centers Experience September 2001 - May 2003
Job at
Industry Automotive
Experience
Autonation collision July 2015 - Present
Hendersons collision January 2013 - July 2015
Hardy Chevrolet Body Shop August 2005 - September 2012
Sterling Collision Centers September 2001 - May 2003
ABRA Auto Body & Glass September 1997 - September 2001
Skills
Auto Collision..., I-Car certified Welder, VariousI-CAR..., Auto Body, Automobile, Automotive, Collision, Vehicles, Automotive Aftermarket, Customer Satisfaction, Automotive Engineering, Warranty, Parts, Welding, Automotive Electronics, Fleet Management, Mechanics, Brake
Education
Nashville Auto Diesel College Inc 1995 — 1996
Auto Body Technician, Auto Collision Technician
Alexander High School 1990 — 1994
Vocational, Automobile/Automotive Mechanics Technology/Technician
Autonation collision July 2015 - Present
Hendersons collision January 2013 - July 2015
Hardy Chevrolet Body Shop August 2005 - September 2012
Sterling Collision Centers September 2001 - May 2003
ABRA Auto Body & Glass September 1997 - September 2001
Skills
Auto Collision..., I-Car certified Welder, VariousI-CAR..., Auto Body, Automobile, Automotive, Collision, Vehicles, Automotive Aftermarket, Customer Satisfaction, Automotive Engineering, Warranty, Parts, Welding, Automotive Electronics, Fleet Management, Mechanics, Brake
Education
Nashville Auto Diesel College Inc 1995 — 1996
Auto Body Technician, Auto Collision Technician
Alexander High School 1990 — 1994
Vocational, Automobile/Automotive Mechanics Technology/Technician
Jennifer Bowser Jennifer Bowser's Sterling Collision Centers Experience May 2003 - May 2005
Job Mobile Product Manager, eBusiness Marketing at Allstate and and President, Board of Directors at Barrel of Monkeys
Industry Insurance
Experience
Allstate March 2014 - Present
Barrel of Monkeys Productions February 2013 - Present
Allstate September 2011 - March 2014
Barrel of Monkeys November 2012 - February 2013
Allstate August 2010 - September 2011
Allstate January 2010 - September 2010
Allstate April 2009 - December 2009
Allstate June 2008 - March 2009
Allstate May 2005 - July 2008
Sterling Collision Centers May 2003 - May 2005
Skills
Claim, Property & Casualty..., Insurance, Claims Management, Casualty, Digital Marketing, Project Management, Digital Project..., Mobile Marketing, Vendor Management, Leadership, Risk Management, Management, Cross-functional Team..., Analysis, Casualty Insurance
Education
University of Pittsburgh
BS, Psychology
American Educational Institute
Senior Claim Law Associate
Insurance Institute of America
Associate in Claims
Allstate March 2014 - Present
Barrel of Monkeys Productions February 2013 - Present
Allstate September 2011 - March 2014
Barrel of Monkeys November 2012 - February 2013
Allstate August 2010 - September 2011
Allstate January 2010 - September 2010
Allstate April 2009 - December 2009
Allstate June 2008 - March 2009
Allstate May 2005 - July 2008
Sterling Collision Centers May 2003 - May 2005
Skills
Claim, Property & Casualty..., Insurance, Claims Management, Casualty, Digital Marketing, Project Management, Digital Project..., Mobile Marketing, Vendor Management, Leadership, Risk Management, Management, Cross-functional Team..., Analysis, Casualty Insurance
Education
University of Pittsburgh
BS, Psychology
American Educational Institute
Senior Claim Law Associate
Insurance Institute of America
Associate in Claims
Kyle Thomson Kyle Thomson's Sterling Collision Centers Experience April 2010 - June 2014
Job Area Manager at Service King Collision Repair Centers
Industry Automotive
Experience
Service King Collision Repair Centers January 2015 - Present
Service King Collision Repair Centers June 2014 - January 2015
Sterling Collision Centers April 2010 - June 2014
Sterling Collision Centers November 2009 - April 2010
Sterling Collision Centers February 2009 - November 2009
Sterling Collision Centers January 2008 - February 2009
Skills
Automotive, Customer Service, Microsoft Office, Sales Management, Microsoft Excel, Negotiation, Lean Manufacturing, Continuous Improvement, Strategic Planning, Manufacturing, Product Development, Project Management, New Business Development, Team Building, Process Improvement, Leadership, Customer Satisfaction, Vehicles, Parts, Automotive Repair, Quality Management, 5S, Kaizen, Operations Management, Automobile, Purchasing, Customer Retention, Automotive Aftermarket
Education
University of Arizona, Eller College of Management 2003 — 2006
Bachelor of Business Administration (BBA), Business Administration and Management, General
University of Illinois at Urbana-Champaign 2002 — 2003
Business Administration and Management, General
Service King Collision Repair Centers January 2015 - Present
Service King Collision Repair Centers June 2014 - January 2015
Sterling Collision Centers April 2010 - June 2014
Sterling Collision Centers November 2009 - April 2010
Sterling Collision Centers February 2009 - November 2009
Sterling Collision Centers January 2008 - February 2009
Skills
Automotive, Customer Service, Microsoft Office, Sales Management, Microsoft Excel, Negotiation, Lean Manufacturing, Continuous Improvement, Strategic Planning, Manufacturing, Product Development, Project Management, New Business Development, Team Building, Process Improvement, Leadership, Customer Satisfaction, Vehicles, Parts, Automotive Repair, Quality Management, 5S, Kaizen, Operations Management, Automobile, Purchasing, Customer Retention, Automotive Aftermarket
Education
University of Arizona, Eller College of Management 2003 — 2006
Bachelor of Business Administration (BBA), Business Administration and Management, General
University of Illinois at Urbana-Champaign 2002 — 2003
Business Administration and Management, General
Tina Wilson Bustamante Tina Wilson Bustamante's Sterling Collision Centers Experience May 1994 - June 2014
Job General Manager at Service King Collision Repair Centers
Industry Automotive
Experience
Service King Collision Repair Centers June 2014 - Present
Sterling Collision Centers May 1994 - June 2014
Skills
Customer Satisfaction, Leadership, Coach and..., Automobile, Profit, Retail, Vehicles, Automotive, Income Statement, Automotive Aftermarket, Parts, Purchasing, Automotive Repair, Continuous Improvement, Inventory Management, Gross Profit, I-CAR Platinum, Quality Management, Automotive Parts, Sales Management, Forecasting, Tires, Operations Management, Team Building, Customer Retention, Warranty, P
Education
Belleville High School
Eastern Michigan University
Service King Collision Repair Centers June 2014 - Present
Sterling Collision Centers May 1994 - June 2014
Skills
Customer Satisfaction, Leadership, Coach and..., Automobile, Profit, Retail, Vehicles, Automotive, Income Statement, Automotive Aftermarket, Parts, Purchasing, Automotive Repair, Continuous Improvement, Inventory Management, Gross Profit, I-CAR Platinum, Quality Management, Automotive Parts, Sales Management, Forecasting, Tires, Operations Management, Team Building, Customer Retention, Warranty, P
Education
Belleville High School
Eastern Michigan University
Mary Gatlin Mary Gatlin's Sterling Collision Centers Experience 2011 - 2013
Job District Manager at ABRA Auto Body & Glass
Industry Insurance
Experience
ABRA Auto Body & Glass October 2015 - Present
Innovation Group North America September 2015 - October 2015
Innovation Group North America 2014 - September 2015
Sterling Collision Centers 2011 - 2013
Sterling Collision Centers January 2011 - October 2011
Sterling Collision Centers January 2010 - January 2011
Sterling Collision Centers April 2008 - January 2010
Sterling Collision Centers 2007 - April 2008
Sterling Collision Centers 2006 - 2007
Sterling Collision Centers 2005 - 2006
Skills
Lean Operations, Leadership, Team Building, Lean Tools, Call Centers, Operations Management, Customer Service..., Customer Experience, Customer Retention, Project Management, Forecasting, Food & Beverage, Property & Casualty..., Coaching, Operational Excellence, Event Planning, P&L Management, Sales, Customer Satisfaction, Business Strategy, Customer Service, P&L, Process Improvement, Inventory Management, Performance Management, Lean Thinking, Automotive Repair, Strategic Hiring, Mentoring, Operational Planning, User Experience, Leading Development..., Hospitality Management, P&L Responsibility, Hiring, Income Statement, Budgets, Kaizen Leadership, Human Resources, Employee Training, Team Leadership, Employee Relations, Change Management, Continuous Improvement, Management, Insurance, Retail, Training, Sales Management, Negotiation
Education
Roosevelt University 1993 — 1997
Bachelor of Science (BS), Hospitality Administration/Management
Maine West
ABRA Auto Body & Glass October 2015 - Present
Innovation Group North America September 2015 - October 2015
Innovation Group North America 2014 - September 2015
Sterling Collision Centers 2011 - 2013
Sterling Collision Centers January 2011 - October 2011
Sterling Collision Centers January 2010 - January 2011
Sterling Collision Centers April 2008 - January 2010
Sterling Collision Centers 2007 - April 2008
Sterling Collision Centers 2006 - 2007
Sterling Collision Centers 2005 - 2006
Skills
Lean Operations, Leadership, Team Building, Lean Tools, Call Centers, Operations Management, Customer Service..., Customer Experience, Customer Retention, Project Management, Forecasting, Food & Beverage, Property & Casualty..., Coaching, Operational Excellence, Event Planning, P&L Management, Sales, Customer Satisfaction, Business Strategy, Customer Service, P&L, Process Improvement, Inventory Management, Performance Management, Lean Thinking, Automotive Repair, Strategic Hiring, Mentoring, Operational Planning, User Experience, Leading Development..., Hospitality Management, P&L Responsibility, Hiring, Income Statement, Budgets, Kaizen Leadership, Human Resources, Employee Training, Team Leadership, Employee Relations, Change Management, Continuous Improvement, Management, Insurance, Retail, Training, Sales Management, Negotiation
Education
Roosevelt University 1993 — 1997
Bachelor of Science (BS), Hospitality Administration/Management
Maine West
Sean Shaffer's Sterling Collision Centers Experience October 2006 - September 2009
Job Lead Software Developer at Satuit Technologies
Industry Information Technology and Services
Experience
Satuit Technologies September 2012 - Present
Avanade June 2012 - September 2012
Eliassen Group September 2009 - June 2012
Sterling Collision Centers October 2006 - September 2009
Mercer HR Services 2000 - 2006
Skills
C#, Microsoft SQL Server, ASP.NET, VB.NET, SSRS, DotNetNuke, IIS, Visual Basic 5.0/6.0, VBA, HTML, CSS, JavaScript, COBOL, JCL, DB2, Visio, Access, jQuery, .NET, Agile Methodologies, Requirements Analysis, Software Development, Scrum, SQL, SDLC
Education
Boston College 1991 — 1995
B.S., Physics
Satuit Technologies September 2012 - Present
Avanade June 2012 - September 2012
Eliassen Group September 2009 - June 2012
Sterling Collision Centers October 2006 - September 2009
Mercer HR Services 2000 - 2006
Skills
C#, Microsoft SQL Server, ASP.NET, VB.NET, SSRS, DotNetNuke, IIS, Visual Basic 5.0/6.0, VBA, HTML, CSS, JavaScript, COBOL, JCL, DB2, Visio, Access, jQuery, .NET, Agile Methodologies, Requirements Analysis, Software Development, Scrum, SQL, SDLC
Education
Boston College 1991 — 1995
B.S., Physics
Rose Jean-Gilles Guerrero's Sterling Collision Centers Experience November 2008 - June 2014
Job National Recruiter at Sterling Collision Centers
Industry Automotive
Experience
Self Employed & Freelancers June 2014 - Present
Sterling Collision Centers November 2008 - June 2014
MTM Technologies March 2007 - February 2008
Care Communications, inc. October 2005 - July 2006
VeridianHealth June 2003 - June 2005
Nailite International October 2001 - June 2003
WBDC TV 50 February 1997 - May 2001
NaSHEC (National School Health Education Coalition) 1991 - 1996
Skills
Employee Relations, Recruiting, Training, Sales, Team Building, Customer Retention, Sourcing, Employee Benefits, Temporary Placement, Management, Human Resources, Payroll, New Hire Orientations, Deferred Compensation, Budgets, Applicant Tracking..., Interviews
Education
University of Phoenix
Northwestern Senior High
Strayer College
University of Maryland College Park
Self Employed & Freelancers June 2014 - Present
Sterling Collision Centers November 2008 - June 2014
MTM Technologies March 2007 - February 2008
Care Communications, inc. October 2005 - July 2006
VeridianHealth June 2003 - June 2005
Nailite International October 2001 - June 2003
WBDC TV 50 February 1997 - May 2001
NaSHEC (National School Health Education Coalition) 1991 - 1996
Skills
Employee Relations, Recruiting, Training, Sales, Team Building, Customer Retention, Sourcing, Employee Benefits, Temporary Placement, Management, Human Resources, Payroll, New Hire Orientations, Deferred Compensation, Budgets, Applicant Tracking..., Interviews
Education
University of Phoenix
Northwestern Senior High
Strayer College
University of Maryland College Park
Owen Winston Owen Winston's Sterling Collision Centers Experience August 2010 - Present
Job General Manager at Service King Collision Repair Centers
Industry Automotive
Experience
Service King Collision Repair Centers June 2014 - Present
Sterling Collision Centers August 2010 - Present
Sterling Autobody November 2007 - July 2010
AIG April 2006 - November 2007
Progressive Insurance 2002 - 2007
Skills
I Car Gold Certified, Risk Management, Automobile, Operations Management, Automotive Aftermarket, New Business Development, Marketing, Automotive, Vehicles, Claim, Process Improvement, Six Sigma, Customer Service, Customer Satisfaction, Team Building, Forecasting, Profit, Budgets, Executive Management, Casualty, Automotive Repair, Training, Insurance, Purchasing, Coaching, Sales, Business Strategy, Strategic Planning, Income Statement, Lean Manufacturing, Negotiation, Customer Retention, Team Leadership, Leadership, Parts, Continuous Improvement, Leadership Development, Sales Growth, Sales Management, Marketing Strategy
Education
University of Alabama 1994 — 1999
Bachelors of Science, Financial Planning
Service King Collision Repair Centers June 2014 - Present
Sterling Collision Centers August 2010 - Present
Sterling Autobody November 2007 - July 2010
AIG April 2006 - November 2007
Progressive Insurance 2002 - 2007
Skills
I Car Gold Certified, Risk Management, Automobile, Operations Management, Automotive Aftermarket, New Business Development, Marketing, Automotive, Vehicles, Claim, Process Improvement, Six Sigma, Customer Service, Customer Satisfaction, Team Building, Forecasting, Profit, Budgets, Executive Management, Casualty, Automotive Repair, Training, Insurance, Purchasing, Coaching, Sales, Business Strategy, Strategic Planning, Income Statement, Lean Manufacturing, Negotiation, Customer Retention, Team Leadership, Leadership, Parts, Continuous Improvement, Leadership Development, Sales Growth, Sales Management, Marketing Strategy
Education
University of Alabama 1994 — 1999
Bachelors of Science, Financial Planning
Brian Evces Brian Evces's Sterling Collision Centers Experience January 2009 - June 2014
Job Regional Director of Operations at Caliber Collision Centers
Industry Automotive
Experience
Caliber Collision Centers June 2014 - Present
Sterling Collision Centers January 2009 - June 2014
Sterling Collision Centers June 2005 - January 2009
Sterling Collision Centers November 2000 - June 2005
Australian Body Works January 1997 - July 2000
Australian Body Works January 1994 - December 1996
Skills
Customer Satisfaction, Operations Management, Process Improvement, Continuous Improvement, Lean Manufacturing, 5S, Team Building, Customer Service, Performance Management, Project Management, Management, Change Management, Leadership, Cross-functional Team..., Team Leadership, Automotive, Customer Retention, Vehicles
Education
Kennesaw State University 1982 — 1988
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Caliber Collision Centers June 2014 - Present
Sterling Collision Centers January 2009 - June 2014
Sterling Collision Centers June 2005 - January 2009
Sterling Collision Centers November 2000 - June 2005
Australian Body Works January 1997 - July 2000
Australian Body Works January 1994 - December 1996
Skills
Customer Satisfaction, Operations Management, Process Improvement, Continuous Improvement, Lean Manufacturing, 5S, Team Building, Customer Service, Performance Management, Project Management, Management, Change Management, Leadership, Cross-functional Team..., Team Leadership, Automotive, Customer Retention, Vehicles
Education
Kennesaw State University 1982 — 1988
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Howie Cheney Howie Cheney's Sterling Collision Centers Experience March 2010 - August 2014
Job COO / CISO at Ampersand
Industry Information Technology and Services
Experience
Ampersand, Inc January 2015 - Present
International Paintless Dent Repair January 2015 - Present
International Paintless Dent Repair October 2014 - December 2014
Sterling Collision Centers March 2010 - August 2014
Triton Technologies, Inc. March 2008 - March 2010
RevClick LLC March 2006 - March 2008
HTI Voice Solutions April 2005 - March 2006
Waypoint Technology Consulting March 2004 - April 2005
Tek Microsystems May 2002 - March 2004
Mercury Computer Systems December 1990 - May 2002
Skills
Start-ups, Program Management, Customer Satisfaction, SaaS, Cloud Computing, Cross-functional Team..., Project Management, Professional Services, Integration, Telecommunications, Product Management, Solution Selling, New Business Development, Enterprise Software, Sales Management, Business Development, Product Lifecycle..., Strategic Planning, Leadership, Management, Strategy, Outsourcing, E-commerce, Data Center, Business Strategy, Operations Management
Education
Babson College
MBA, Marketing, Operations
Northeastern University
BS, Computer Science
Ampersand, Inc January 2015 - Present
International Paintless Dent Repair January 2015 - Present
International Paintless Dent Repair October 2014 - December 2014
Sterling Collision Centers March 2010 - August 2014
Triton Technologies, Inc. March 2008 - March 2010
RevClick LLC March 2006 - March 2008
HTI Voice Solutions April 2005 - March 2006
Waypoint Technology Consulting March 2004 - April 2005
Tek Microsystems May 2002 - March 2004
Mercury Computer Systems December 1990 - May 2002
Skills
Start-ups, Program Management, Customer Satisfaction, SaaS, Cloud Computing, Cross-functional Team..., Project Management, Professional Services, Integration, Telecommunications, Product Management, Solution Selling, New Business Development, Enterprise Software, Sales Management, Business Development, Product Lifecycle..., Strategic Planning, Leadership, Management, Strategy, Outsourcing, E-commerce, Data Center, Business Strategy, Operations Management
Education
Babson College
MBA, Marketing, Operations
Northeastern University
BS, Computer Science
Raymond Christopher Jr. Raymond Christopher Jr.'s Sterling Collision Centers Experience January 1998 - January 1999
Job Business Development Textivia Inc
Industry Marketing and Advertising
Experience
Rays Collision January 1999 - Present
Textivia Inc. March 2010 - December 2012
Sterling Collision Centers January 1998 - January 1999
Skills
Business Development, Sales, Interactive Marketing, Mobile Marketing, Web Development, Online Advertising, Social Media Marketing, Marketing, Advertising, Lead Generation, Social Media, Online Lead Generation, SEO, Direct Marketing, SEM, Online Marketing, Small Business, Customer Service, B2B, Social Networking, Strategic Planning, PPC, Management, New Business Development, Fundraising, Entrepreneurship, Marketing Strategy, Digital Marketing, Coaching, Sales Management, Facebook, Marketing Communications, Strategic Partnerships
Education
Jamestown Community College 1992 — 1994
associate, Business administration
Rays Collision January 1999 - Present
Textivia Inc. March 2010 - December 2012
Sterling Collision Centers January 1998 - January 1999
Skills
Business Development, Sales, Interactive Marketing, Mobile Marketing, Web Development, Online Advertising, Social Media Marketing, Marketing, Advertising, Lead Generation, Social Media, Online Lead Generation, SEO, Direct Marketing, SEM, Online Marketing, Small Business, Customer Service, B2B, Social Networking, Strategic Planning, PPC, Management, New Business Development, Fundraising, Entrepreneurship, Marketing Strategy, Digital Marketing, Coaching, Sales Management, Facebook, Marketing Communications, Strategic Partnerships
Education
Jamestown Community College 1992 — 1994
associate, Business administration
Russ Slocum Russ Slocum's Sterling Collision Centers Experience 2002 - 2009
Job Regional Vice President at ABRA Auto Body & Glass
Industry Automotive
Experience
ABRA Auto Body & Glass April 2009 - Present
US Navy February 1980 - July 2013
Sterling Collision Centers 2002 - 2009
Lindsey Morden Claim Services 1993 - 2003
Skills
Operations Management, Lean Management, Lean Thinking, P&L Management, P&L Responsibility, Multi-unit, Executive Management, Executive Protection, Military Operations, Special Operations, Employee Management, Customer Service, Key Account Development, Quality Control, Strategic Partnerships, Automotive, Profit, Team Building, Sales Management, Customer Satisfaction, Vehicles, Business Development, Process Improvement, Customer Retention
Education
Southern Illinois University, Carbondale
BS, Management
ABRA Auto Body & Glass April 2009 - Present
US Navy February 1980 - July 2013
Sterling Collision Centers 2002 - 2009
Lindsey Morden Claim Services 1993 - 2003
Skills
Operations Management, Lean Management, Lean Thinking, P&L Management, P&L Responsibility, Multi-unit, Executive Management, Executive Protection, Military Operations, Special Operations, Employee Management, Customer Service, Key Account Development, Quality Control, Strategic Partnerships, Automotive, Profit, Team Building, Sales Management, Customer Satisfaction, Vehicles, Business Development, Process Improvement, Customer Retention
Education
Southern Illinois University, Carbondale
BS, Management
saul vela saul vela's Sterling Collision Centers Experience 2006 - 2012
Job Automotive Professional
Industry Automotive
Experience
Diamond Auto Body & Paint June 2015 - Present
Imperial Auto Body June 2012 - Present
Imperial Auto Body June 2012 - Present
Sterling Collision Centers 2006 - 2012
King Automotive 2004 - 2006
OURISMAN ROCKMONT CHEVROLET 2002 - 2004
Skills
•Ability to handle..., Training, Sales, Process Improvement, Automobile, Automotive, Automotive Aftermarket, Budgets
Education
I-CAR COLLISION REPAIR INDUSTRY 2006 — 2006
CERTIFICATE
Gibbs College 2001 — 2002
Associate's degree, Computer Graphics
I-CAR COLLISION REPAIR INDUSTRY
Certificate Candidate, Jan 2011, I-CAR Platinum Individual
STERLING AUTOBODY TRAINING CENTER, DALLAS, TX
Completed coursework towards Certificate, April 2010
Diamond Auto Body & Paint June 2015 - Present
Imperial Auto Body June 2012 - Present
Imperial Auto Body June 2012 - Present
Sterling Collision Centers 2006 - 2012
King Automotive 2004 - 2006
OURISMAN ROCKMONT CHEVROLET 2002 - 2004
Skills
•Ability to handle..., Training, Sales, Process Improvement, Automobile, Automotive, Automotive Aftermarket, Budgets
Education
I-CAR COLLISION REPAIR INDUSTRY 2006 — 2006
CERTIFICATE
Gibbs College 2001 — 2002
Associate's degree, Computer Graphics
I-CAR COLLISION REPAIR INDUSTRY
Certificate Candidate, Jan 2011, I-CAR Platinum Individual
STERLING AUTOBODY TRAINING CENTER, DALLAS, TX
Completed coursework towards Certificate, April 2010
Jeff Waack Jeff Waack's Sterling Collision Centers Experience June 1990 - July 2006
Job Manager at Allstate Insurance
Industry Insurance
Experience
Allstate Insurance July 2006 - Present
Sterling Collision Centers June 1990 - July 2006
Autopromo, Inc January 1995 - November 1998
Clifton Gunderson LLP August 1988 - June 1990
Skills
Great Plains Software, Business Objects, Lean Manufacturing, Excel, CPA, Project Management, Financial Analysis, Process Improvement, Forecasting, Business Intelligence, Analytics, Liability, Risk Management, Microsoft Excel, Insurance, Property & Casualty..., Casualty, Claims Management, Management, Claim, General Insurance, Legal Liability
Education
Lake Forest Graduate School of Management 2008 — 2012
MBA, Business
Carthage College 1985 — 1988
BA, Business & Accounting
Allstate Insurance July 2006 - Present
Sterling Collision Centers June 1990 - July 2006
Autopromo, Inc January 1995 - November 1998
Clifton Gunderson LLP August 1988 - June 1990
Skills
Great Plains Software, Business Objects, Lean Manufacturing, Excel, CPA, Project Management, Financial Analysis, Process Improvement, Forecasting, Business Intelligence, Analytics, Liability, Risk Management, Microsoft Excel, Insurance, Property & Casualty..., Casualty, Claims Management, Management, Claim, General Insurance, Legal Liability
Education
Lake Forest Graduate School of Management 2008 — 2012
MBA, Business
Carthage College 1985 — 1988
BA, Business & Accounting
Jason M. Aupke Jason M. Aupke's Sterling Collision Centers Experience March 2012 - April 2013
Job Assistant General Manager at Advance Auto Parts
Industry Automotive
Experience
Advance Auto Parts August 2015 - Present
Sterling Collision Centers March 2012 - April 2013
AT&T November 2011 - January 2012
O'Reilly Auto Parts , aka CSK Auto Inc., aka Murray’s Discount Auto Stores February 2003 - April 2009
C&M Auto Service Inc September 2001 - May 2003
Murray's Discount Auto Stores May 2000 - September 2001
International Truck and Engine Corporation November 1999 - May 2000
Skills
Team Building, Operations Management, Hiring, Mentoring, Budgeting, Customer Relations, Negotiation, Organizational..., Customer Service, P&L Management, Inventory Control, Problem Solving, Purchasing, Strategic Planning, Excel, Vendor Relations, Microsoft Office, Word, Merchandising, Outlook, Employee Relations, Inventory Management
Education
College of DuPage 1992 — 1994
BUSINESS ADMINISTRATION, Business Administration and Management, General
Wheaton North High School 1986 — 1990
Drafting, Architectural design, Computer Aided Drafting & Engineering
Advance Auto Parts August 2015 - Present
Sterling Collision Centers March 2012 - April 2013
AT&T November 2011 - January 2012
O'Reilly Auto Parts , aka CSK Auto Inc., aka Murray’s Discount Auto Stores February 2003 - April 2009
C&M Auto Service Inc September 2001 - May 2003
Murray's Discount Auto Stores May 2000 - September 2001
International Truck and Engine Corporation November 1999 - May 2000
Skills
Team Building, Operations Management, Hiring, Mentoring, Budgeting, Customer Relations, Negotiation, Organizational..., Customer Service, P&L Management, Inventory Control, Problem Solving, Purchasing, Strategic Planning, Excel, Vendor Relations, Microsoft Office, Word, Merchandising, Outlook, Employee Relations, Inventory Management
Education
College of DuPage 1992 — 1994
BUSINESS ADMINISTRATION, Business Administration and Management, General
Wheaton North High School 1986 — 1990
Drafting, Architectural design, Computer Aided Drafting & Engineering
Dan Fiallo's Sterling Collision Centers Experience November 2006 - November 2007
Job Registration Mgr at Bekins of South Florida
Industry Logistics and Supply Chain
Experience
Bekins of South Florida December 2007 - Present
Porsche BMW Owners Club January 1995 - Present
Sterling Collision Centers November 2006 - November 2007
Nationwide Relocation 2000 - 2005
Skills
Customer Service, Forecasting, Customer Satisfaction, Retail, Management, Transportation, Negotiation, Sales Management, Logistics, Software Documentation, Pricing, Inventory Management, LTL, Shipping, Trucking, Freight, Truckload, Strategic Planning, Microsoft Excel, Operations Management, Team Building, Contract Negotiation, Sales Operations, Account Management, Sales, New Business Development, Contract Management, Process Scheduler, Warehousing, Sales Process, Purchasing, Transportation..., Corporate Relocation
Education
Miami Dade College 1979 — 1997
Architectural Technology
Bekins of South Florida December 2007 - Present
Porsche BMW Owners Club January 1995 - Present
Sterling Collision Centers November 2006 - November 2007
Nationwide Relocation 2000 - 2005
Skills
Customer Service, Forecasting, Customer Satisfaction, Retail, Management, Transportation, Negotiation, Sales Management, Logistics, Software Documentation, Pricing, Inventory Management, LTL, Shipping, Trucking, Freight, Truckload, Strategic Planning, Microsoft Excel, Operations Management, Team Building, Contract Negotiation, Sales Operations, Account Management, Sales, New Business Development, Contract Management, Process Scheduler, Warehousing, Sales Process, Purchasing, Transportation..., Corporate Relocation
Education
Miami Dade College 1979 — 1997
Architectural Technology
Paul O'Mara Paul O'Mara's Sterling Collision Centers Experience 2004 - 2006
Job Director of Information Technology at MHQ
Industry Computer Software
Experience
MHQ November 2014 - Present
MHQ April 2012 - October 2014
W.B. Mason January 2011 - April 2012
WB Mason October 2008 - January 2011
eSecLending February 2008 - October 2008
Professional Enterprise Solutions February 2006 - February 2008
Sterling Collision Centers 2004 - 2006
Sterling Collision Centers October 2001 - January 2004
Skills
Microsoft Excel, Process Improvement, Data Analysis, Microsoft Office, Strategic Planning, Project Management, Business Analysis, Business Intelligence
Education
Northeastern University 2013 — 2017
Currently Enrolled (MBA)
Ithaca College 1997 — 2001
Bachelor of Arts (B.A.), Spanish
North Andover High
MHQ November 2014 - Present
MHQ April 2012 - October 2014
W.B. Mason January 2011 - April 2012
WB Mason October 2008 - January 2011
eSecLending February 2008 - October 2008
Professional Enterprise Solutions February 2006 - February 2008
Sterling Collision Centers 2004 - 2006
Sterling Collision Centers October 2001 - January 2004
Skills
Microsoft Excel, Process Improvement, Data Analysis, Microsoft Office, Strategic Planning, Project Management, Business Analysis, Business Intelligence
Education
Northeastern University 2013 — 2017
Currently Enrolled (MBA)
Ithaca College 1997 — 2001
Bachelor of Arts (B.A.), Spanish
North Andover High
Angelo DiTullio Jr.'s Sterling Collision Centers Experience January 2005 - February 2006
Job Collision Director at Nucar's Lewes Auto Mall
Industry Automotive
Experience
Nucar Auto Group March 2015 - Present
Nucar's Lewes Auto Mall February 2015 - Present
Rocco's Collision Center September 2008 - March 2015
Rocco's Collision Center February 2006 - September 2008
Sterling Collision Centers January 2005 - February 2006
Sterling Autobody Centers January 2003 - January 2005
Allstate 2000 - 2003
Collex Collision Experts February 1995 - November 2000
Skills
Automotive, Automobile, Insurance, Customer Satisfaction, Process Improvement, Vehicles, Lean Manufacturing, Team Leadership, Team Building, Leadership Development, Business Strategy, Strategic Planning, Mentoring, Teaching, Problem Solving, Coaching, Operations Management, Negotiation, Automotive Aftermarket, Account Management, Leadership, Parts, Training, Profit, Continuous Improvement, New Business Development, Sales, Customer Retention, Business Planning, Inventory Management, Sales Management, Customer Service, Marketing Strategy, B2B, Six Sigma, Sales Process, Income Statement, Budgets, Claim, Recruiting, Automotive Repair, Dealers, Pricing, Sales Operations, Fleet Management, Selling, Motorcycle, Forecasting, Motorsports, Market Planning
Education
Rowan University 1994 — 1996
Bachelor of Science, Political Science
Gloucester County College 1992 — 1994
Associate in Arts, Arts and Sciences
Nucar Auto Group March 2015 - Present
Nucar's Lewes Auto Mall February 2015 - Present
Rocco's Collision Center September 2008 - March 2015
Rocco's Collision Center February 2006 - September 2008
Sterling Collision Centers January 2005 - February 2006
Sterling Autobody Centers January 2003 - January 2005
Allstate 2000 - 2003
Collex Collision Experts February 1995 - November 2000
Skills
Automotive, Automobile, Insurance, Customer Satisfaction, Process Improvement, Vehicles, Lean Manufacturing, Team Leadership, Team Building, Leadership Development, Business Strategy, Strategic Planning, Mentoring, Teaching, Problem Solving, Coaching, Operations Management, Negotiation, Automotive Aftermarket, Account Management, Leadership, Parts, Training, Profit, Continuous Improvement, New Business Development, Sales, Customer Retention, Business Planning, Inventory Management, Sales Management, Customer Service, Marketing Strategy, B2B, Six Sigma, Sales Process, Income Statement, Budgets, Claim, Recruiting, Automotive Repair, Dealers, Pricing, Sales Operations, Fleet Management, Selling, Motorcycle, Forecasting, Motorsports, Market Planning
Education
Rowan University 1994 — 1996
Bachelor of Science, Political Science
Gloucester County College 1992 — 1994
Associate in Arts, Arts and Sciences
Christina Rivera's Sterling Collision Centers Experience June 2004 - October 2008
Job Process Specialist at RK Auto Group
Industry Automotive
Experience
RK Auto Group 2014 - Present
Real Estate Investment Cirps June 2011 - Present
Admiral Auto Body October 2008 - March 2014
Sterling Collision Centers June 2004 - October 2008
Sterling Collision Centers January 2004 - July 2004
Sterling Collision Centers June 2003 - June 2004
Interstate Collision & Towing September 1997 - June 2003
Skills
Inventory Management, Customer Service, Customer Relations, Automotive, Customer Satisfaction, Operations Management, Production Management, Safety Management, Training & Development, Quality Assurance, Auditing, Market Planning, Automotive Aftermarket, Employee Training, Parts, Safety Management..., Automobile, Vehicles, Purchasing, Automotive Repair, Customer Retention, Team Building, Leadership, P&L, Profit, Production Managment, Warranty, Lean Manufacturing, 5S, Continuous Improvement, Fleet Management, Six Sigma, Process Improvement, Forecasting, Sales Management, New Business Development, Negotiation, Dealers, Sales Process, Pricing, Motor vehicle Physical..., Damage analysis, Repair methodology, Collision energy..., Performance Management, Gross Profit, Training, Budgets, Sales Operations, Powertrain
Education
Community College of Philadelphia 1991 — 1993
Philadelphia High School for Girls
RK Auto Group 2014 - Present
Real Estate Investment Cirps June 2011 - Present
Admiral Auto Body October 2008 - March 2014
Sterling Collision Centers June 2004 - October 2008
Sterling Collision Centers January 2004 - July 2004
Sterling Collision Centers June 2003 - June 2004
Interstate Collision & Towing September 1997 - June 2003
Skills
Inventory Management, Customer Service, Customer Relations, Automotive, Customer Satisfaction, Operations Management, Production Management, Safety Management, Training & Development, Quality Assurance, Auditing, Market Planning, Automotive Aftermarket, Employee Training, Parts, Safety Management..., Automobile, Vehicles, Purchasing, Automotive Repair, Customer Retention, Team Building, Leadership, P&L, Profit, Production Managment, Warranty, Lean Manufacturing, 5S, Continuous Improvement, Fleet Management, Six Sigma, Process Improvement, Forecasting, Sales Management, New Business Development, Negotiation, Dealers, Sales Process, Pricing, Motor vehicle Physical..., Damage analysis, Repair methodology, Collision energy..., Performance Management, Gross Profit, Training, Budgets, Sales Operations, Powertrain
Education
Community College of Philadelphia 1991 — 1993
Philadelphia High School for Girls
Antonio Walden Antonio Walden's Sterling Collision Centers Experience June 2012 - June 2014
Job Area Business Development Manager at Service King Collision Centers
Industry Marketing and Advertising
Experience
Service King Collision Repair Centers June 2014 - Present
Churches/Universities/Schools April 1999 - Present
Sterling Collision Centers June 2012 - June 2014
Sterling Autobody July 2009 - June 2012
Enterprise Rent-A-Car August 2006 - July 2009
Georgia Southwestern State University July 2003 - May 2006
Skills
Public Speaking, Product Marketing, Music Education, Estimating, Customer Service, Public Relations, Event Management, Account Management, Counselling, Customer Satisfaction, PowerPoint, Team Leadership, Microsoft Office, Sales, Marketing Strategy, Marketing, Event Planning, Teamwork, Inventory Management, Negotiation, Coaching, Data Entry, Employee Relations, Conflict Resolution, Market Research, Customer Retention, Budgets, Advertising, Training, Management, Team Building, Leadership, Microsoft Excel, Strategic Planning, New Business Development, Sales Management, Counseling Psychology
Education
Georgia Southwestern State University 2001 — 2006
B.A. Business, Marketing/Advertisment
Georgia Southwestern State University 2001 — 2006
B.A, Business Administration
Service King Collision Repair Centers June 2014 - Present
Churches/Universities/Schools April 1999 - Present
Sterling Collision Centers June 2012 - June 2014
Sterling Autobody July 2009 - June 2012
Enterprise Rent-A-Car August 2006 - July 2009
Georgia Southwestern State University July 2003 - May 2006
Skills
Public Speaking, Product Marketing, Music Education, Estimating, Customer Service, Public Relations, Event Management, Account Management, Counselling, Customer Satisfaction, PowerPoint, Team Leadership, Microsoft Office, Sales, Marketing Strategy, Marketing, Event Planning, Teamwork, Inventory Management, Negotiation, Coaching, Data Entry, Employee Relations, Conflict Resolution, Market Research, Customer Retention, Budgets, Advertising, Training, Management, Team Building, Leadership, Microsoft Excel, Strategic Planning, New Business Development, Sales Management, Counseling Psychology
Education
Georgia Southwestern State University 2001 — 2006
B.A. Business, Marketing/Advertisment
Georgia Southwestern State University 2001 — 2006
B.A, Business Administration
Deborah McGaughey Deborah McGaughey's Sterling Collision Centers Experience February 2006 - Present
Job A/P Supervisor at Sterling Collision Centers
Industry Accounting
Experience
Sterling Collision Centers February 2006 - Present
HMI Performance Incentives December 1993 - November 2001
Bacon Industries, Inc. September 1975 - May 1983
Skills
Accounting, General Ledger, Accounts Payable, Account Reconciliation, Journal Entries, Financial Reporting, Accounts Receivable, Accruals, Financial Accounting, Great Plains Software, Finance, Invoicing, Microsoft Dynamics GP
Education
University of Massachusetts, Amherst 1973 — 1975
Bachelor of Arts (B.A.), Bsiness Administration - Accounting
Massachusetts Bay Community College 1971 — 1973
Associate's degree, Accounting
Sterling Collision Centers February 2006 - Present
HMI Performance Incentives December 1993 - November 2001
Bacon Industries, Inc. September 1975 - May 1983
Skills
Accounting, General Ledger, Accounts Payable, Account Reconciliation, Journal Entries, Financial Reporting, Accounts Receivable, Accruals, Financial Accounting, Great Plains Software, Finance, Invoicing, Microsoft Dynamics GP
Education
University of Massachusetts, Amherst 1973 — 1975
Bachelor of Arts (B.A.), Bsiness Administration - Accounting
Massachusetts Bay Community College 1971 — 1973
Associate's degree, Accounting
Nelly Mendez's Sterling Collision Centers Experience July 2007 - February 2013
Job Talent Management System Consultant at Ultimate Software
Industry Computer Software
Experience
Ultimate Software March 2013 - Present
Sterling Collision Centers July 2007 - February 2013
Allstate March 2006 - July 2007
HIMSS April 2003 - January 2006
Expand Beyond October 2001 - January 2003
Skills
Team Building, Process Improvement, Employee Relations, Coaching Staff, HR Consulting, Talent Management, HRIS, Talent Acquisition, Leadership Development, Automotive, Coaching, Leadership, Staff Development, Human Resources, Performance Management, Change Management, Recruiting, Hiring, New Business Development, Employee Engagement, Employee Benefits, Automobile, Customer Satisfaction, Negotiation, Training, Administration, Operations Management, Customer Retention, Organizational..., Management, Sales Operations, Customer Service
Education
Almeda University
Bachelors, Human Resource Managemement
Loyola University of Chicago
Psychology
Ultimate Software March 2013 - Present
Sterling Collision Centers July 2007 - February 2013
Allstate March 2006 - July 2007
HIMSS April 2003 - January 2006
Expand Beyond October 2001 - January 2003
Skills
Team Building, Process Improvement, Employee Relations, Coaching Staff, HR Consulting, Talent Management, HRIS, Talent Acquisition, Leadership Development, Automotive, Coaching, Leadership, Staff Development, Human Resources, Performance Management, Change Management, Recruiting, Hiring, New Business Development, Employee Engagement, Employee Benefits, Automobile, Customer Satisfaction, Negotiation, Training, Administration, Operations Management, Customer Retention, Organizational..., Management, Sales Operations, Customer Service
Education
Almeda University
Bachelors, Human Resource Managemement
Loyola University of Chicago
Psychology
Chris Means Chris Means's Sterling Collision Centers Experience May 2009 - May 2012
Job Fleet Services Manager II
Industry Automotive
Experience
City of Dallas March 2013 - Present
Service King May 2012 - March 2013
Sterling Collision Centers May 2009 - May 2012
Enterprise Rent-A-Car May 1996 - November 2008
Skills
Vendor Management, Customer Satisfaction, Employee Engagement, Automobile, Sales Management, Cost Reduction, Customer Service, Customer Relations, Contract Negotiation, Account Management, Employee Relations, Retail, Operations Management, Team Building, Vendor Relations, Automotive, ASE Certified, Estimating, Lean Management, Quality Auditing, Employee Management, Leadership Development, Fleet Management, Parts, Vehicles, Automotive Repair, Leadership, Profit, Purchasing, Training, Automotive Aftermarket, Process Improvement, Sales, Continuous Improvement, Hiring, Recruiting, Coaching, Business Development, Strategic Planning, Sales Operations, Marketing Strategy, Procurement, Employee Training, Income Statement, Forecasting, Negotiation, Risk Management, Time Management, New Business Development, Team Leadership
Education
University of North Texas
Bachelor's Degree, Accounting and Business/Management- Active Senior
The University of Dallas 2001 — 2001
Transfer student, Accounting
North East Texas Community College 1988 — 1990
Transfer, Accounting and Business/Management, 3.0
City of Dallas March 2013 - Present
Service King May 2012 - March 2013
Sterling Collision Centers May 2009 - May 2012
Enterprise Rent-A-Car May 1996 - November 2008
Skills
Vendor Management, Customer Satisfaction, Employee Engagement, Automobile, Sales Management, Cost Reduction, Customer Service, Customer Relations, Contract Negotiation, Account Management, Employee Relations, Retail, Operations Management, Team Building, Vendor Relations, Automotive, ASE Certified, Estimating, Lean Management, Quality Auditing, Employee Management, Leadership Development, Fleet Management, Parts, Vehicles, Automotive Repair, Leadership, Profit, Purchasing, Training, Automotive Aftermarket, Process Improvement, Sales, Continuous Improvement, Hiring, Recruiting, Coaching, Business Development, Strategic Planning, Sales Operations, Marketing Strategy, Procurement, Employee Training, Income Statement, Forecasting, Negotiation, Risk Management, Time Management, New Business Development, Team Leadership
Education
University of North Texas
Bachelor's Degree, Accounting and Business/Management- Active Senior
The University of Dallas 2001 — 2001
Transfer student, Accounting
North East Texas Community College 1988 — 1990
Transfer, Accounting and Business/Management, 3.0
Marianne Robertson Marianne Robertson's Sterling Collision Centers Experience October 2002 - September 2010
Job General Manager at MY DD (MY Designated Driver)
Industry Consumer Services
Experience
MY DD (MY Designated Driver) March 2012 - Present
Sterling Collision Centers October 2002 - September 2010
Car-Tech Collision January 1999 - October 2002
McGil Specialized Carriers/AAA Fleet Transportation January 1989 - January 1999
Skills
Vehicles, Customer Satisfaction, Automotive, Customer Service, Operations Management, Team Building, Process Improvement, Payroll, Automobile, Microsoft Office, Continuous Improvement, Employee Relations, Project Management, Budgets, Sales Management, Outlook, Negotiation, Strategic Planning, Inventory Management, Forecasting, Sales, Purchasing, Change Management, Performance Management
Education
Cincinnati State Technical and Community College
MY DD (MY Designated Driver) March 2012 - Present
Sterling Collision Centers October 2002 - September 2010
Car-Tech Collision January 1999 - October 2002
McGil Specialized Carriers/AAA Fleet Transportation January 1989 - January 1999
Skills
Vehicles, Customer Satisfaction, Automotive, Customer Service, Operations Management, Team Building, Process Improvement, Payroll, Automobile, Microsoft Office, Continuous Improvement, Employee Relations, Project Management, Budgets, Sales Management, Outlook, Negotiation, Strategic Planning, Inventory Management, Forecasting, Sales, Purchasing, Change Management, Performance Management
Education
Cincinnati State Technical and Community College
Alan Handel's Sterling Collision Centers Experience February 2000 - August 2005
Job
Industry Financial Services
Experience
Better Business Bureau March 2008 - January 2009
Rose's Automotive July 2006 - March 2008
Sterling Collision Centers February 2000 - August 2005
HMV 1991 - 1996
Skills
Sales, Data Mining, Customer Service, Data Analysis, Microsoft SQL Server, SSRS
Education
Clark University
Brandeis University 1979 — 1983
BA
Newton North High School 1976 — 1979
Better Business Bureau March 2008 - January 2009
Rose's Automotive July 2006 - March 2008
Sterling Collision Centers February 2000 - August 2005
HMV 1991 - 1996
Skills
Sales, Data Mining, Customer Service, Data Analysis, Microsoft SQL Server, SSRS
Education
Clark University
Brandeis University 1979 — 1983
BA
Newton North High School 1976 — 1979
Jeremiah Springstead's Sterling Collision Centers Experience February 2002 - June 2004
Job Collision Repair Journeyman at Prostar Collision
Industry Automotive
Experience
Rays Collision October 2009 - Present
Carsmetics July 2004 - March 2009
Sterling Collision Centers February 2002 - June 2004
Gainesville Ford January 1999 - February 2002
Education
Florida State College at Jacksonville 2005 — 2005
Estimating and Collision Repair
Loften 1995 — 1997
ASE, Automotive
Rays Collision October 2009 - Present
Carsmetics July 2004 - March 2009
Sterling Collision Centers February 2002 - June 2004
Gainesville Ford January 1999 - February 2002
Education
Florida State College at Jacksonville 2005 — 2005
Estimating and Collision Repair
Loften 1995 — 1997
ASE, Automotive
Farzam Afshar's Sterling Collision Centers Experience December 1989 - March 1998
Job CEO VeriFacts Automotive
Industry Automotive
Experience
VeriFacts Automotive September 2002 - Present
VeriFacts Automotive, LLC September 2002 - Present
Sterling Collision Centers December 1989 - March 1998
Katsis Auto Crafts and Anaheim Auto Crafts March 1989 - February 1998
Skills
Automobile, Automotive, Vehicles, Team Building, Business Strategy, Strategic Planning, Operations Management, New Business Development, Coaching, Process Improvement, Automotive Aftermarket, Insurance, Negotiation, Parts, Product Development, Budgets, Customer Satisfaction, Team Leadership, Business Development, Leadership, Sales Management, Marketing, Customer Retention, Change Management, Business Planning, Marketing Strategy, Sales, Program Management, Management, Account Management, Executive Management, Entrepreneurship, Training, Strategy, CRM, Start-ups, Strategic Partnerships, B2B, Cross-functional Team...
Education
California State University-Long Beach 1981 — 1986
Electrical Engineering with option in Bio-Medeical
El Camino College
VeriFacts Automotive September 2002 - Present
VeriFacts Automotive, LLC September 2002 - Present
Sterling Collision Centers December 1989 - March 1998
Katsis Auto Crafts and Anaheim Auto Crafts March 1989 - February 1998
Skills
Automobile, Automotive, Vehicles, Team Building, Business Strategy, Strategic Planning, Operations Management, New Business Development, Coaching, Process Improvement, Automotive Aftermarket, Insurance, Negotiation, Parts, Product Development, Budgets, Customer Satisfaction, Team Leadership, Business Development, Leadership, Sales Management, Marketing, Customer Retention, Change Management, Business Planning, Marketing Strategy, Sales, Program Management, Management, Account Management, Executive Management, Entrepreneurship, Training, Strategy, CRM, Start-ups, Strategic Partnerships, B2B, Cross-functional Team...
Education
California State University-Long Beach 1981 — 1986
Electrical Engineering with option in Bio-Medeical
El Camino College
Heather Webb's Sterling Collision Centers Experience April 2005 - May 2006
Job Sr. Manager, Finance MBA
Industry Retail
Experience
The Home Depot - At Home Services May 2014 - November 2014
The Home Depot - At Home Services February 2011 - April 2014
The Home Depot March 2010 - January 2011
Sterling Collision Centers a subsidiary of Allstate Corp. June 2006 - February 2010
Sterling Collision Centers April 2005 - May 2006
Sterling Collision Centers April 2003 - March 2005
Agilysys formerly known as Pioneer Standard Electronics June 2001 - April 2003
Skills
Cost Benefit, Income Statement, Financial Audits, Risk Assessment, Forecasting, Project Management, Finance, Leadership, Process Improvement, Budgets, Data Analysis, Financial Analysis, Strategic Planning, Financial Reporting, Operations Management, Strategic Financial..., Financial Modeling, Strategy, Management, Cross-functional Team..., Analysis
Education
University of West Georgia 2009 — 2010
M.B.A., Management
Miami University 1997 — 2001
B.S. Business Administration, Major: Finance; Minor: Political Science
Catholic Charities Atlanta Leadership Class
Phillips Academy - Andover
The Home Depot - At Home Services May 2014 - November 2014
The Home Depot - At Home Services February 2011 - April 2014
The Home Depot March 2010 - January 2011
Sterling Collision Centers a subsidiary of Allstate Corp. June 2006 - February 2010
Sterling Collision Centers April 2005 - May 2006
Sterling Collision Centers April 2003 - March 2005
Agilysys formerly known as Pioneer Standard Electronics June 2001 - April 2003
Skills
Cost Benefit, Income Statement, Financial Audits, Risk Assessment, Forecasting, Project Management, Finance, Leadership, Process Improvement, Budgets, Data Analysis, Financial Analysis, Strategic Planning, Financial Reporting, Operations Management, Strategic Financial..., Financial Modeling, Strategy, Management, Cross-functional Team..., Analysis
Education
University of West Georgia 2009 — 2010
M.B.A., Management
Miami University 1997 — 2001
B.S. Business Administration, Major: Finance; Minor: Political Science
Catholic Charities Atlanta Leadership Class
Phillips Academy - Andover
Pat Brennen's Sterling Collision Centers Experience 1999 - 2001
Job Help Desk Manager at HealthcareSource
Industry Computer Software
Experience
HealthcareSource August 2011 - Present
Kenexa (formly Salary.com) January 2008 - August 2011
Sterling Collision Centers 1999 - 2001
IDS 1984 - 1986
Skills
SaaS, Norton Ghost, Enterprise Software, Windows Server, Virtualization, Salesforce.com, Cloud Computing, Solution Selling, VMware, Professional Services, Servers, Microsoft SQL Server, Disaster Recovery
Education
Bentley University 1986 — 1993
BS, Computer Information Systems
University of Massachusetts Boston 1979 — 1984
Xaverian Brothers High School 1975 — 1979
HealthcareSource August 2011 - Present
Kenexa (formly Salary.com) January 2008 - August 2011
Sterling Collision Centers 1999 - 2001
IDS 1984 - 1986
Skills
SaaS, Norton Ghost, Enterprise Software, Windows Server, Virtualization, Salesforce.com, Cloud Computing, Solution Selling, VMware, Professional Services, Servers, Microsoft SQL Server, Disaster Recovery
Education
Bentley University 1986 — 1993
BS, Computer Information Systems
University of Massachusetts Boston 1979 — 1984
Xaverian Brothers High School 1975 — 1979
Eva Maria Nemeth's Sterling Collision Centers Experience March 2004 - April 2007
Job Translation Services English/Spanish/English
Industry International Trade and Development
Experience
Global Companies LLC January 2009 - July 2010
Confidential June 2007 - August 2009
Sterling Collision Centers March 2004 - April 2007
Corpoven S.A., Interven, S. A., Amoco Venezuela 1971 - 1987
Skills
Project Management, Technical Writing, Bilingual-English/Spanis..., Software Documentation
Education
Framingham State University 2001 — 2003
BA - Summa cum Laude, Modern Languages - Spanish
Massachusetts Bay Community College 1999 — 2001
Associate, Psychology
Global Companies LLC January 2009 - July 2010
Confidential June 2007 - August 2009
Sterling Collision Centers March 2004 - April 2007
Corpoven S.A., Interven, S. A., Amoco Venezuela 1971 - 1987
Skills
Project Management, Technical Writing, Bilingual-English/Spanis..., Software Documentation
Education
Framingham State University 2001 — 2003
BA - Summa cum Laude, Modern Languages - Spanish
Massachusetts Bay Community College 1999 — 2001
Associate, Psychology
Ken Schinski's Sterling Collision Centers Experience April 2008 - August 2008
Job Automotive Professional
Industry Automotive
Experience
Sterling Collision Centers April 2008 - August 2008
Costa Mesa Infiniti November 2007 - April 2008
Sterling BMW January 1985 - September 2007
Education
Bergen Community College
Math
Sterling Collision Centers April 2008 - August 2008
Costa Mesa Infiniti November 2007 - April 2008
Sterling BMW January 1985 - September 2007
Education
Bergen Community College
Math
Mark McGillivray's Sterling Collision Centers Experience October 2010 - Present
Job Senior VicePresident at Allstate Insurance
Industry Insurance
Experience
Allstate October 2010 - Present
Sterling Collision Centers October 2010 - Present
Allstate Insurance Company 2004 - Present
Skills
Property & Casualty..., Insurance, Casualty, Process Improvement, Claims, Liability, Strategic Planning, General Insurance, Commercial Lines, Claims Management, Commercial Insurance, Insurance Claims, Leadership, Claim, Professional Liability, Litigation Management, Risk Management, Intellectual Capital..., Call Centers, Underwriting, Legal Liability, Claim Investigation, Team Building, Life Insurance, Umbrella Insurance, Subrogation, Reinsurance, Workers Compensation, Innovation, Customer Insight, Value Creation, Liability Analysis, Relationship Management, Growth Strategies, Casualty Insurance, Property Damage, Change Management
Education
University of Illinois at Chicago 2003 — 2006
MBA, Marketing/Finance
University of Puget Sound 1980 — 1982
BA, Business-Finance
Allstate October 2010 - Present
Sterling Collision Centers October 2010 - Present
Allstate Insurance Company 2004 - Present
Skills
Property & Casualty..., Insurance, Casualty, Process Improvement, Claims, Liability, Strategic Planning, General Insurance, Commercial Lines, Claims Management, Commercial Insurance, Insurance Claims, Leadership, Claim, Professional Liability, Litigation Management, Risk Management, Intellectual Capital..., Call Centers, Underwriting, Legal Liability, Claim Investigation, Team Building, Life Insurance, Umbrella Insurance, Subrogation, Reinsurance, Workers Compensation, Innovation, Customer Insight, Value Creation, Liability Analysis, Relationship Management, Growth Strategies, Casualty Insurance, Property Damage, Change Management
Education
University of Illinois at Chicago 2003 — 2006
MBA, Marketing/Finance
University of Puget Sound 1980 — 1982
BA, Business-Finance
Jenifer Siebrasse's Sterling Collision Centers Experience October 2004 - Present
Job Controller at Sterling Collision Centers
Industry Automotive
Experience
Sterling Collision Centers October 2004 - Present
Education
Concordia University 1984 — 1987
Bachelor of Commerce (B.Com.), Accounting
Concordia University
Sterling Collision Centers October 2004 - Present
Education
Concordia University 1984 — 1987
Bachelor of Commerce (B.Com.), Accounting
Concordia University
EJ Whelan's Sterling Collision Centers Experience 1997 - 2000
Job Managing Director at Berkshire Partners
Industry Venture Capital & Private Equity
Experience
Berkshire Partners 2005 - Present
Summit Partners August 2002 - December 2004
Sterling Collision Centers 1997 - 2000
Bain & Company 1995 - 1997
Education
Harvard Business School 2000 — 2002
MBA
Dartmouth College 1991 — 1995
AB, Economics
Berkshire Partners 2005 - Present
Summit Partners August 2002 - December 2004
Sterling Collision Centers 1997 - 2000
Bain & Company 1995 - 1997
Education
Harvard Business School 2000 — 2002
MBA
Dartmouth College 1991 — 1995
AB, Economics
Ira Wilson's Sterling Collision Centers Experience July 2002 - August 2012
Job at
Industry Education Management
Experience
Service King Collision Repair Centers March 2014 - Present
Data Projections November 2012 - Present
Springcreek Community Church March 2011 - Present
Sterling Collision Centers July 2002 - August 2012
Zion Church 2005 - 2010
Skills
Customer Service, Team Building, Customer Satisfaction, Microsoft Office, Microsoft Word, Project Management, Microsoft Excel, Operations Management, Public Speaking, Composition, Insurance, Employee Relations, Editing, Youth Ministry, Event Management, Coaching, Budgets, Public Relations, Payroll, Theology, Strategic Planning, Outlook, Client Development, Account Management, Worship Leading, Educational Technology, Video Conferencing, Retail, Call Center, Marketing, Negotiation, Non-profits, Leadership Development, Small Business, Event Planning, Leadership, Social Media, PowerPoint, Sales Management, Photoshop, Contract Negotiation, Teaching, Business Development, Training, Access, Management, Marketing Strategy, Telecommunications, Process Improvement, Sales
Education
Oklahoma Baptist University 1995 — 1999
Bachelor of Arts (BA), Theatre Arts
Service King Collision Repair Centers March 2014 - Present
Data Projections November 2012 - Present
Springcreek Community Church March 2011 - Present
Sterling Collision Centers July 2002 - August 2012
Zion Church 2005 - 2010
Skills
Customer Service, Team Building, Customer Satisfaction, Microsoft Office, Microsoft Word, Project Management, Microsoft Excel, Operations Management, Public Speaking, Composition, Insurance, Employee Relations, Editing, Youth Ministry, Event Management, Coaching, Budgets, Public Relations, Payroll, Theology, Strategic Planning, Outlook, Client Development, Account Management, Worship Leading, Educational Technology, Video Conferencing, Retail, Call Center, Marketing, Negotiation, Non-profits, Leadership Development, Small Business, Event Planning, Leadership, Social Media, PowerPoint, Sales Management, Photoshop, Contract Negotiation, Teaching, Business Development, Training, Access, Management, Marketing Strategy, Telecommunications, Process Improvement, Sales
Education
Oklahoma Baptist University 1995 — 1999
Bachelor of Arts (BA), Theatre Arts
Holly Klaus's Sterling Collision Centers Experience June 2007 - May 2011
Job Reimbursement Analyst at Providence Health Center
Industry Automotive
Experience
Providence Health Center May 2011 - Present
Sterling Collision Centers June 2007 - May 2011
Education
Texas A&M Commerce 2010 — 2012
Masters of Science, Management, 3.5
Baylor University
Business, Marketing
Providence Health Center May 2011 - Present
Sterling Collision Centers June 2007 - May 2011
Education
Texas A&M Commerce 2010 — 2012
Masters of Science, Management, 3.5
Baylor University
Business, Marketing
Robert Benjamin's Sterling Collision Centers Experience January 2001 - June 2014
Job Chief Operations Officer; Pacific Elite Collision Centers
Industry Automotive
Experience
ABRA Auto Body & Glass 2014 - 2015
Sterling Collision Centers January 2001 - June 2014
US Army May 1984 - June 2014
The Ensign-Bickford Company April 1997 - January 2001
tesa tape, inc. March 1996 - April 1997
Tyco March 1993 - March 1997
Skills
Lean Initiatives, Lean Manufacturing, Operations Management, Process Improvement, Team Building, Strategic Planning, Customer Satisfaction, Customer Service, Military, Army, Business Strategy, Continuous Improvement, Team Leadership, Management, Training, Automotive, Inventory Management, Leadership, Operational Planning, Program Management, Afghanistan, Cross-functional Team..., National Security, Project Management, Leadership Development, Strategy, Top Secret, DoD, Vehicles, Intelligence Analysis, Contingency Planning, Change Management, Military Logistics, Supply Chain Management, Command, Military Operations, Organizational..., Tactics, Defense, Military Experience, Security Clearance, Homeland Security, Counterterrorism, Readiness, Weapons, Military Training, Combat, HUMINT
Education
US Army War College; Carlisle PA 2007 — 2009
MS, Strategic Studies
Vanderbilt University - Owen Graduate School of Management 1994 — 1996
MBA, Operations Management and Supervision
Western Illinois University 1981 — 1984
Bachelor of Arts (BA), History
Carl Sandburg College 1980 — 1981
General Studies
ABRA Auto Body & Glass 2014 - 2015
Sterling Collision Centers January 2001 - June 2014
US Army May 1984 - June 2014
The Ensign-Bickford Company April 1997 - January 2001
tesa tape, inc. March 1996 - April 1997
Tyco March 1993 - March 1997
Skills
Lean Initiatives, Lean Manufacturing, Operations Management, Process Improvement, Team Building, Strategic Planning, Customer Satisfaction, Customer Service, Military, Army, Business Strategy, Continuous Improvement, Team Leadership, Management, Training, Automotive, Inventory Management, Leadership, Operational Planning, Program Management, Afghanistan, Cross-functional Team..., National Security, Project Management, Leadership Development, Strategy, Top Secret, DoD, Vehicles, Intelligence Analysis, Contingency Planning, Change Management, Military Logistics, Supply Chain Management, Command, Military Operations, Organizational..., Tactics, Defense, Military Experience, Security Clearance, Homeland Security, Counterterrorism, Readiness, Weapons, Military Training, Combat, HUMINT
Education
US Army War College; Carlisle PA 2007 — 2009
MS, Strategic Studies
Vanderbilt University - Owen Graduate School of Management 1994 — 1996
MBA, Operations Management and Supervision
Western Illinois University 1981 — 1984
Bachelor of Arts (BA), History
Carl Sandburg College 1980 — 1981
General Studies
Tony Giannola's Sterling Collision Centers Experience July 2005 - Present
Job Vice President Finance at Sterling Collision Centers, Inc.
Industry Insurance
Experience
Sterling Collision Centers July 2005 - Present
Encompass Insurance Company April 2003 - June 2005
Deerbook Insurance Company November 1998 - March 2003
Allstate August 1995 - October 1998
Skills
Financial Analysis, Forecasting, Financial Reporting, Process Improvement, Insurance, Budgets, Risk Management, Strategic Planning, Property & Casualty..., Internal Audit, P&L, Team Building, Operations Management, General Insurance, Leadership, Microsoft Excel, Customer Satisfaction, Management, Customer Service, Customer Retention
Education
University of Illinois at Chicago 1998 — 2000
Master of Business Administration (MBA), Marketing
University of Illinois at Urbana-Champaign 1977 — 1981
Bachelor of Science (B.S.), Finance
Sterling Collision Centers July 2005 - Present
Encompass Insurance Company April 2003 - June 2005
Deerbook Insurance Company November 1998 - March 2003
Allstate August 1995 - October 1998
Skills
Financial Analysis, Forecasting, Financial Reporting, Process Improvement, Insurance, Budgets, Risk Management, Strategic Planning, Property & Casualty..., Internal Audit, P&L, Team Building, Operations Management, General Insurance, Leadership, Microsoft Excel, Customer Satisfaction, Management, Customer Service, Customer Retention
Education
University of Illinois at Chicago 1998 — 2000
Master of Business Administration (MBA), Marketing
University of Illinois at Urbana-Champaign 1977 — 1981
Bachelor of Science (B.S.), Finance
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY