Service King Collision Repair Centers
Industry: Company
DescriptionService King Collision Repair is a national automotive collision repair company. It was founded in 1976 by Eddie Lennox in Dallas, Texas. Service King is one of largest providers of collision repair services in Texas and the United States. CEO: C. David Cush Headquarters: Richardson, TX Number of locations: 330 locations (April 2017) Founder: Eddie Lennox Founded: 1976 Parent organizations: The Carlyle Group (minority), The Blackstone Group (majority)
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Service King Collision Repair Centers Employees
Service King Collision Repair Centers March 2013 - Present
Block and Company October 2010 - October 2012
Glenview Park District April 2010 - October 2010
Woodfield Shopping Center April 2009 - April 2010
Skills
Sports, Social Media, Customer Service, Customer Satisfaction, Sports Writing, Training, Social Networking, Microsoft Word, Radio Broadcasting, Radio, NHL, NFL, Blogging, Football, Interviews, MLB, Basketball, Hockey, Warehousing, Baseball, Social Media..., Coaching, Leadership
Education
Northern Illinois University 2013 — 2015
Bachelor's degree, Mass Communication/Media Studies
Harper College 2008 — 2012
Bachelor of Arts (BA), Mass Communication/Media Studies
Wheeling High School
Service King Collision Repair Centers July 2014 - June 2015
Service King May 2010 - July 2014
Service King January 2005 - January 2010
Service King November 2001 - December 2004
Skills
Automotive Aftermarket, Parts, Vehicles, Automotive Repair, Automobile, Customer Satisfaction, Automotive, Automotive Parts, Purchasing, Profit, Negotiation
Education
University of North Texas
Service King Collision Repair Centers January 2015 - Present
Service King Collision Repair Centers February 2007 - December 2014
David McDavid Group July 2003 - February 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Leadership, Training, Management, Automobile, Automotive, Automotive Aftermarket, Continuous Improvement, Customer Retention, Customer Satisfaction, Customer Service, Inventory Management, Operations Management
Education
Universal Technical Institute of Texas Inc 1998 — 2000
Associate of Science (A.S.), Automobile/Automotive Mechanics Technology/Technician
Caliber Collision Centers April 2015 - Present
Service King Collision Repair Centers January 2015 - April 2015
Service King Collision Repair Centers December 2013 - January 2015
Service King Collision Repair Centers August 2011 - September 2013
Glen Rose High School February 2006 - June 2008
Skills
Customer Satisfaction, Automobile, Automotive, Vehicles, Profit, Automotive Aftermarket, Sales Management, Automotive Repair, Inventory Management, Operations Management, Team Building, Purchasing, Account Management, Customer Service, Parts, Continuous Improvement, Sales, Customer Retention, Management, New Business Development, Leadership, Process Improvement, Strategic Planning, Sales Process, Training, Budgets, Team Leadership, Sales Operations, Marketing Strategy, Negotiation
Education
Midwestern State University 2000 — 2005
Bachelor of Science (B.S.), Biology, General
Glen Rose High School 1997 — 2000
Service King Collision Repair Centers May 2013 - Present
CFBISD November 2008 - May 2013
Skills
Estimates, Customer Service, Time Management, Teamwork, Teaching, Computer Proficiency, Management, Marketing
Education
University of North Texas 2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Business, Management, Marketing, and Related Support Services
AVer Information Inc. January 2015 - Present
Service King Collision Repair Centers November 2014 - January 2015
Car West Auto Body December 2013 - December 2014
Car West Auto Body May 2012 - December 2013
Target October 2011 - June 2012
US Bank April 2010 - October 2011
Tilly's May 2009 - April 2010
ClubSport July 2008 - May 2009
Skills
Training, Team Building, Customer Service, Sales, Outlook, Human Resources, Leadership, Social Media Marketing, Marketing Strategy, Marketing Management, Brand Management, Consulting, Finance, Sales Management, Microsoft Office, Customer Satisfaction, Retail, Account Management, Insurance, Profit, Microsoft Excel, Strategy, Time Management, Marketing, Management, Public Relations, Customer Retention, Program Management, Inventory Management, Fundraising, Budgets, Coaching, Forecasting, Negotiation, Networking, New Business Development, Operations Management, Recruiting, Sales Operations, Social Networking, Team Leadership, Market Research, Business Planning, Cold Calling, Strategic Planning, Small Business, Event Management, Product Marketing, Business Development, Social Media
Education
University of California, Santa Cruz 2003 — 2007
BA, Pyschology
DUBLIN HIGH
Honors/Regents High School/Secondary Diploma Program
Dartmouth
LANDERS MCLARTY DODGE CHRYSLER JEEP INC July 2014 - Present
Toyota of Irving May 2013 - July 2014
Service King Collision Repair Centers April 2008 - March 2012
Westway Ford October 2000 - March 2007
Skills
Customer Satisfaction, Automotive, Automobile, Vehicles, Business Planning, Automotive Aftermarket, Collision, Parts, Customer Retention, Profit, Warranty, Automotive Repair, Reynolds, Dealers, Dealer Management, Team Building
Education
Texas Tech University 1987 — 1989
Business Administration and Management, General
Clovis High school 1976 — 1979
HIGH SCHOOL DIPLOMA
Service King Collision Repair Centers May 2013 - Present
Caliber Collision Centers October 2012 - April 2013
Gerber Collision & Glass June 2011 - October 2012
Education
International Academy of Hair Design 2001 — 2002
Service King Collision Repair Centers May 2014 - Present
Service King Collision Repair Centers October 2012 - June 2014
Service King July 2011 - October 2012
Service King November 2008 - July 2011
Skills
Automotive Aftermarket, Automobile, Automotive, Vehicles, Customer Satisfaction, Profit, Sales Management, Parts, Automotive Repair, Team Building, Operations Management, Inventory Management, Account Management, New Business Development, Negotiation, Continuous Improvement, Customer Service, Purchasing, Process Improvement, Customer Retention
Education
University of North Texas
Business Administration and Management, General
Kelly Services September 2015 - Present
Service King Collision Repair Centers February 2014 - Present
Dorian Studios August 2013 - October 2013
The Big Fish Grill June 2010 - April 2013
Claim Jumper Restaurants November 2007 - May 2010
Skills
Gaming, Hospitality Management, Communication, Automotive, Restaurants, Culinary Skills, Food Service, Food, Cooking, Fine Dining, Food Preparation, Bartending, Ingredients, Food & Beverage, Catering, Banquets, Food Safety, Automotive Repair, Automotive Parts, Video Editing, Video
Education
Cascadia Community College 2012 — 2016
English Language and Literature, General
Service King Collision Repair Centers April 2014 - Present
Scipio Labyrinth January 2013 - January 2014
Wells Fargo January 2008 - August 2011
Skills
Corporate Finance, Valuation, Financial Analysis, Financial Modeling, Finance, Microsoft Excel, PowerPoint, Bloomberg Terminal, Financial Reporting, Bloomberg, Translation, Spanish-speaking, Economic Data Analysis, Due Diligence, Equity Research, Spanish, Accounting, Financial Accounting, Financial Statement..., Analysis, Economics, Investments
Education
Brigham Young University - Hawaii 2011 — 2013
Business Management, Finance, Economics, 3.2/4.0
Utah Valley University 2009 — 2011
Associate of Science (A.S.), Business Administration and Management, General
Auburn Riverside High School 2001 — 2005
High School
Service King Collision Repair Centers October 2014 - Present
Service King Collision Repair Centers July 2013 - October 2014
Grant Thornton LLP January 2012 - July 2013
TX Department of Aging and Disability Services June 2010 - February 2012
Austin Independent School District January 2010 - May 2010
Lost Oasis Academy
Texas French Bread August 1994 - August 1995
Triro, Inc May 1993 - March 1994
Skills
Query writing, Publication design, Financial Analysis, Payroll, ADP Payroll, PeopleSoft, Proprietary Software, Accounting, Accounts Receivable, Cost Analysis, Budget Analysis, Training Skills, Policy, Reconciliations, Audit, Oracle Financials, Data Interpretation, Profit & Loss Management, Team Building, Process Development, Financial Reporting, Controller, Accountants, Analyst, Excel, Microsoft Office, Documentation, SAP Business Objects, Compliance, Project Management, Auditing, Internal Controls, Microsoft Excel, Account Reconciliation, Sarbanes-Oxley Act, CPA, US GAAP, Journal Entries, Financial Accounting, General Ledger, Accounts Payable, GAAP, Variance Analysis, Budgets, Data Analysis, Training, Finance, Access, Process Improvement, Financial Statements
Education
Texas A&M University 1988 — 1991
BBA, Accounting
Service King Collision Repair Centers May 2015 - Present
Service King Collision Repair Centers March 2011 - June 2015
Land Rover Dallas May 2006 - April 2011
Skills
Automotive Repair, Automotive Aftermarket, Warranty, Vehicles, Automobile, Automotive, Customer Satisfaction, Profit, Continuous Improvement, Customer Retention, Customer Service, Team Building, Process Improvement, Customer Experience, Reynolds, Sales, Sales Management
Education
University of Phoenix 2011 — 2013
Associate's Degree, Business Administration and Management, General
Chilton Auto Body December 2014 - Present
Service King Collision Repair Centers October 2014 - December 2014
Car West Auto Body December 2005 - October 2014
Nordstrom July 2004 - December 2005
Skills
Selling, Inventory Management, Sales, Customer Satisfaction, Account Management, Team Building, Sales Management, Key Account Management, Retail, Customer Service, Inventory Control, Sales Operations, Negotiation, Automotive, Vehicles, Forecasting, Budgets, Customer Retention, Profit, Management, P&L
Education
CSU Chico 1998 — 2000
BA, Public Adminstration
Service King Collision Repair Centers August 2000 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Leadership, Training
Education
University of North Texas 1986 — 2000
BBS, .
Service King Collision Repair Centers July 2010 - Present
Skills
Estimating, Account Management, Accounts Receivable, Customer Satisfaction, Automotive, Sales, Warranty, Automotive Repair, Automobile, Vehicles, Automotive Parts, Automotive Aftermarket, Customer Retention, Parts, Profit, Purchasing, Gross Profit, Continuous Improvement
Education
Arizona State University
Glendale Community College
Johnny Bang's Bang & Bump Shop, Inc. July 2015 - Present
Service King Collision Repair Centers September 2014 - May 2015
Westside Collision Inc. September 2010 - September 2014
ADESA July 2009 - September 2010
Dunbar Armored July 2007 - April 2009
United States Marine Corps June 2003 - June 2007
Skills
Management, Leadership, Microsoft Excel, Process Improvement, Sales, Negotiation, Sales Management, Microsoft Word
Education
Lone Star College-CyFair 2008 — 2009
NA, Basic
Palomar College 2006 — 2007
NA, Basic
Langham Creek High School 1999 — 2003
Caliber Collision Centers August 2015 - Present
Service King Collision Repair Centers June 2008 - August 2015
Skills
Automobile, Automotive, Automotive Repair, Automotive Aftermarket, Customer Satisfaction, Parts, Profit, Vehicles, Automotive Parts, Customer Retention, Inventory Management, Purchasing, Warranty, Continuous Improvement, Fleet Management
Education
Southeast Technical Institute
Associate's degree in Business Administration
ALLDATA June 2014 - Present
Fix Auto ACAB Automotive Group January 2013 - November 2013
Sewell Automotive Companies February 2011 - August 2012
AutoNation January 2007 - January 2010
Service King Collision Repair Centers January 2005 - 2008
David McDavid Acura February 2003 - 2005
Skills
Collision, New Business Development, Automobile, Sales Operations, Customer Retention, Profit, Automotive, Employee Training, Human Resources, Sales, Sales Presentations, Marketing, Marketing Strategy, Direct Sales, MapPoint, Trade Shows, Business Process, Business Process..., Product Marketing, Social Media Marketing, Market Research, Presentations, Public Speaking, Public Relations, Employee Management, Development Of Employees, Customer Satisfaction, Consulting, CSI, Customer Service, cycle time, Dealer Management, dealers, Customer Experience, Long-term Customer..., Vendor Relationships, Field Marketing, Field Service, Cold Calling, Employee Relations, Estimators, collision estimates, CCC Pathways, PowerPoint, Tech Fairs, Product Presentation, CRM, Social Media, Dealers, Cycle Time Reduction
Education
Arkansas State University
Associate's degree, Business Systems
Ashland High School
Basic Computer Skills
Service King Collision Repair Centers September 2015 - Present
Car West Auto Body October 2008 - Present
Chilton's Auto Body January 2015 - September 2015
California State Automobile Association (AAA) July 1984 - May 2008
Skills
Customer Satisfaction, Retail, Insurance, Inventory Management, Sales, Account Management, Microsoft Excel, Team Building, New Business Development, Budgets, Outlook, Process Improvement, Sales Management, Claim, Coaching, Negotiation, Customer Service, Forecasting, Operations Management, Contract Negotiation, Sales Operations, Strategic Planning, Marketing, Microsoft Word, Microsoft Office, Vehicles, Management, Profit, Automotive, B2B, Business Planning, Automobile, Marketing Strategy, Customer Retention, Business Strategy, Salesforce.com, Market Research, Selling, Pricing, Sales Process, Competitive Analysis, Leadership, Process Scheduler, Cross-functional Team..., Cold Calling, Product Management, Inventory Control, Lead Generation, Purchasing, Training
Education
San Jose State University 1980 — 1982
BS, Business, Concentration-Marketing
West Valley College 1976 — 1979
AA, General Ed/Business
Saratoga High School 1973 — 1977
High School
Service King Collision Repair Centers November 2014 - Present
Auto Image September 2014 - Present
Armstrong Steel December 2013 - April 2014
Agility Recovery Solutions May 2012 - November 2013
TJ Ltd. Auto Body June 2009 - December 2011
Skills
Disaster Recovery, SaaS, Managed Services, New Business Development, Business Development, CRM, Salesforce.com, Account Management, Lead Generation, Solution Selling, Strategic Partnerships, Direct Sales, Cold Calling, Sales Process, Professional Services, Customer Service, Strategic Planning, Team Building
Education
Red Rocks Community College 2009 — 2011
Service King Collision Repair Centers January 2015 - Present
Service King Collision Repair Centers June 2014 - January 2015
Sterling Collision Centers April 2010 - June 2014
Sterling Collision Centers November 2009 - April 2010
Sterling Collision Centers February 2009 - November 2009
Sterling Collision Centers January 2008 - February 2009
Skills
Automotive, Customer Service, Microsoft Office, Sales Management, Microsoft Excel, Negotiation, Lean Manufacturing, Continuous Improvement, Strategic Planning, Manufacturing, Product Development, Project Management, New Business Development, Team Building, Process Improvement, Leadership, Customer Satisfaction, Vehicles, Parts, Automotive Repair, Quality Management, 5S, Kaizen, Operations Management, Automobile, Purchasing, Customer Retention, Automotive Aftermarket
Education
University of Arizona, Eller College of Management 2003 — 2006
Bachelor of Business Administration (BBA), Business Administration and Management, General
University of Illinois at Urbana-Champaign 2002 — 2003
Business Administration and Management, General
Service King Collision Repair Centers August 2014 - Present
Workman Commercial February 2014 - August 2014
AutoBuilders General Contracting Services, Inc. August 2012 - December 2013
Patriot Erectors, Inc. November 2011 - May 2012
The Terrace February 2011 - November 2011
EBCO 2006 - 2008
Skills
Facilities Management, Building Maintenance, Property Management, Tenant, Building Automation, Real Estate, Facilities Operations, Construction, Construction Management, Energy Management, Managing Project Budgets, Logistics Management, Production Schedules, Long-term Customer..., Project Management, Team Building, Contract Management, Contractors, Pre-construction, Budgets, Procurement, Constructability, Time Management, Customer Service, Blueprint Reading, Cost Control, Building Services, Customer Satisfaction, Life Safety
Education
Ashford University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Business
James Bowie High School 1996 — 2001
Diploma, General Studies
Steel Vision Garage, LLC March 2015 - Present
RideNow Powersports February 2015 - Present
EPI 2014 - Present
Service King Collision Repair Centers September 2013 - December 2014
Caliber Collision Centers May 2011 - September 2012
Skills
Promotional
Education
Scottsdale Community College
Criminalistics and Criminal Science
Service King Collision Repair Centers 2015 - Present
Service King Collision Repair Centers May 2012 - July 2015
Skills
Microsoft Excel, Budgets, Estimating, Customer Service, Project Management, Customer Satisfaction, Team Building, Customer Retention, Sales, Recruiting, Marketing, Employee Relations, Automotive, Automotive Aftermarket, Negotiation
Education
Nashville Auto Diesel College Inc 1996 — 1997
McGavock High School
James Wood Auto Park July 2012 - Present
Toyota Of Lewisville November 2010 - July 2012
Kohl's Department Stores August 2009 - November 2010
independent contractor March 2008 - November 2008
Service King Collision Repair Centers July 2007 - September 2008
Claire's Accessories November 2006 - July 2007
Fry's Electronics December 2005 - June 2006
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, English, Research, Windows, Outlook, Teaching, Budgets, Customer Satisfaction, Team Leadership, Process Scheduler, Inventory Management, Teamwork, Time Management, Automotive, Data Entry, Retail, Training, Telephone Skills, Leadership, Cashiering, Inventory Control, Merchandising, Communication, Customer Retention, Retail Sales, Social Networking, Social Media, Facebook
Education
University of North Texas 2010 — 2011
Elementary Education and Teaching
Tarrant County College 2005 — 2010
General Studies
Service King Collision Repair Centers May 2014 - Present
Gerber Collision & Glass October 2013 - May 2014
Caliber Collision Centers June 2011 - October 2013
Findlay Toyota June 2008 - May 2011
Henderson Chevrolet April 2005 - June 2008
Skills
Automobile, Automotive, Automotive Aftermarket, Mechanics, Vehicles, Suspension, Tires, Brake, Powertrain, Automotive Parts, Fleet Management, Automotive Repair, Customer Satisfaction
Education
College of Southern Nevada 2005 — 2008
Associate's degree, Automobile/Automotive Mechanics Technology/Technician
Foothill high school 2001 — 2005
Advanced diploma, Architecture
Service King Collision Repair Centers January 2015 - Present
Service King Collision Repair Centers July 2014 - January 2015
Service King March 2013 - July 2014
Artesia Springs LLC February 2012 - March 2013
Texas Foster Care and Adoption Services September 2011 - December 2011
Artesia Springs March 2011 - August 2011
Texas Wings 2007 - 2011
Skills
Customer Relations, Online Marketing, Market Research, Marketing Strategy, Social Media Marketing, Inventory Management, Sales Reports &..., POS System, Complaint Handling, Public Speaking, PowerPoint Presentations, Referral/Repeat..., Customer Acquisition, Team Leadership, Microsoft Technologies, Databases, PowerPoint, Customer Service, Coaching, Complaint Management, Lead Generation, Management, POS, Recruiting, Sales, Time Management, Training, Social Media, Team Building, New Business Development
Education
Texas State University-San Marcos 2007 — 2011
Bachelors in Business Administration, Marketing
Service King Collision Repair Centers September 2014 - Present
ABRA Auto Body & Glass February 2013 - July 2014
Hi tech Collision & Glass April 2008 - December 2012
Keyes Collision 2006 - 2008
Pacific Collision Centers 2005 - 2006
M2 Collision Centers 2004 - 2005
Holmes Body shop 2001 - 2004
Caliber Collision Centers 1999 - 2001
Walnut Valley Collision Centers 1992 - 1999
Skills
Microsoft Office, Automotive, Customer Service, Sales Management, Negotiation, Strategic Planning, Operating Budgets, Sales, Sales Operations, Parts, Continuous Improvement, Manufacturing, Lean Manufacturing, Microsoft Excel, Jeep, Collision, Auto Body, Vehicles, Dealers, Customer Satisfaction, Automobile, Marketing, Kaizen, Insurance, CCC Pathways, I-CAR Platinum
Education
Mt. San Antonio College 1988 — 1993
General Education
Service King Collision Repair Centers June 2015 - Present
American Family Insurance June 2014 - May 2015
State Farm March 2012 - July 2014
Spring Mountain Auto Body June 2006 - March 2012
United States Air Force July 2000 - July 2006
Skills
Insurance, Property & Casualty..., Commercial Insurance, Health Insurance, Life Insurance, General Insurance, Term Life Insurance, Umbrella Insurance, Disability Insurance, Liability, Casualty, Claim, Underwriting, Legal Liability, Homeowners, Fixed Annuities, Whole Life, Workers Compensation, Long-term Care, Professional Liability, Claims Management, Motorcycle, Brokers, Agents, Casualty Insurance
Education
College of Southern Nevada 2007 — 2012
Associate's degree, Information Technology
University of Phoenix
BS, Information Technology
HCA- The Medical Center of Plano April 2015 - Present
Service King Collision Repair Centers August 2014 - December 2014
Sizmek September 2013 - July 2014
DAVACO January 2011 - July 2013
Baylor Health Care System 2007 - October 2010
SourceHOV Business Communication Services March 2003 - June 2007
Renal Care Group July 2001 - March 2003
Computer Sciences Corporation May 2000 - May 2001
Skills
Employee Relations, Succession Planning, Deferred Compensation, Talent Management, Talent Acquisition, Employee Engagement, Employee Benefits, Training, Recruiting, Organizational..., Employment Law, Performance Management, Vendor Management, Change Management, Leadership Development, FMLA, Healthcare, Applicant Tracking..., Employee Management, HRIS, 401k, EEOC, Affirmative Action, Executive Coaching, Recruitment/Retention, Employee/Labor Relations, Open Enrollment, Industrial Relations, Customer Retention, Compliance, SuccessFactors, Change Leadership, Auditing, Affordable Care Act, M&A experience, Divestitures, SOX Compliancy, Leaves Of Absence, Retention, Interviewing, Disability Law, Compensation, ADA, Canadian Law, Global Immigration, Learning Management..., Start-up Ventures, Global Human Resources..., Global HR Leadership, ADA compliance
Education
Amberton University 2008 — 2010
MA, Organizational Development
Texas A&M University School of Law 1995 — 1998
Juris Doctor (J.D.), Law
Colorado State University
Bachelor's Degree, Sociology and English
Homeowners Association Management May 2014 - Present
Profiles International August 2013 - May 2014
Service King Collision Repair Centers October 2012 - January 2013
Express Autobody January 2011 - October 2012
Skills
Sales Process, Talent Management, Account Management, Recruiting, Sales Management, Performance Management, Talent Acquisition, Solution Selling, New Business Development, Sales, Selling, CRM, Coaching, Succession Planning
Education
The University of Texas at Austin 2007 — 2011
Bachelor's degree, Psychology
Service King Collision Repair Centers January 2015 - Present
Service King Collision Repair Centers October 2014 - Present
Marco's Collision Centers 2014 - 2014
Marco's Collision Centers 2011 - 2014
Skills
New Business Development, Customer Retention, Continuous Improvement, Sales, Automobile, Automotive, Marketing, Team Building, Strategic Planning, Vehicles, Automotive Aftermarket, Sales Management, Negotiation, Customer Satisfaction, Customer Service, Operations Management
Education
Chapman University
Chapman University
Business Administration and Management, General
Service King Collision Repair Centers September 2012 - Present
Caliber Collision Centers November 2011 - September 2012
911 Collision Centers July 2007 - September 2012
Skills
Automotive Aftermarket, Automotive Repair, Automobile, Vehicles, Automotive, Parts, Profit, Customer Satisfaction, Automotive Parts, Warranty, Purchasing, Operations Management, Inventory Management, Sales Management, Team Building, Customer Retention, Customer Service, Lean Manufacturing, Process Improvement, Negotiation, Collision, Sales Process, Strategic Planning, Management, Leadership, Training, Sales Operations, Continuous Improvement
Education
Pima Community College 1995 — 1999
CUNA Mutual Group June 2014 - Present
Service King Collision Repair Centers December 2013 - May 2014
Progressive Insurance February 2005 - December 2013
Wireless Retail May 2003 - December 2004
Skills
Property & Casualty..., Casualty, Insurance, Claim, Liability, Subrogation, General Insurance, Claim Investigation, Claims Management, Property Damage, Casualty Insurance, Claims Handling, Commercial Insurance, Commercial Lines, Legal Liability, Professional Liability
Education
Hardin-Simmons University 2002 — 2004
Bachelor's degree, Communication and Media Studies
Del Mar College 2000 — 2002
Service King Collision Repair Centers July 2015 - Present
Select Portfolio Servicing March 2014 - July 2015
Enterprise Holdings 2013 - 2013
Enterprise Holdings 2011 - 2013
Enterprise Holdings 2009 - 2011
Enterprise Holdings 2008 - 2009
Enterprise Rent-A-Car 2003 - 2008
Skills
Account Reconciliation, General Ledger, Financial Statements, Auditing, Accounting, Variance Analysis, Internal Audit, Internal Controls, Financial Analysis, Analysis, PeopleSoft Financial, Compliance, Financial Reporting, Sales Tax, G/L Reconciliations, G/L Analysis, Month End Close, Operational Compliance, Operational Cost..., Microsoft Office, Employee Training, Team Leadership, Coaching Staff, Accruals, Microsoft Excel, Process Improvement, Oracle, Amortization, Fixed Asset Depreciation, US GAAP, Customer Satisfaction
Education
Arizona State University, W. P. Carey School of Business
Bachelor of Science (BS), Accounting
Service King Collision Repair Centers June 2014 - Present
Sterling Autobody January 2009 - Present
Kubala & Company Public Adjusters & Appraisers October 2001 - December 2008
Skills
Customer Satisfaction, Customer Service, Microsoft Office, Process Improvement, Automotive, Microsoft Excel, Outlook, Vehicles, Team Building, Parts, Customer Retention, Automobile, Employee Relations, Purchasing, Microsoft Word, Inventory Management, Teamwork, Sales, Payroll, Project Management, Estimating, Accounts Payable, Accounts Receivable, Analysis, Insurance
Education
Alvin Community College
Service King Collision Repair Centers June 2014 - Present
Sterling Collision Centers May 1994 - June 2014
Skills
Customer Satisfaction, Leadership, Coach and..., Automobile, Profit, Retail, Vehicles, Automotive, Income Statement, Automotive Aftermarket, Parts, Purchasing, Automotive Repair, Continuous Improvement, Inventory Management, Gross Profit, I-CAR Platinum, Quality Management, Automotive Parts, Sales Management, Forecasting, Tires, Operations Management, Team Building, Customer Retention, Warranty, P
Education
Belleville High School
Eastern Michigan University
Northwest Compass, Inc. April 2015 - Present
Service King Collision Repair Centers June 2013 - Present
Northwest Compass, Inc. September 2014 - April 2015
The Ohio State University September 2012 - April 2013
Skills
Research, SPSS, Cashiering, Appointment Scheduling, Customer Service, Time Management, Project Tracking, Microsoft Office, Cash Register, Retail Sales, Data Entry, Visual Merchandising, Retail, Telephone Skills, PowerPoint, Merchandising, Microsoft Word, Phone Etiquette, Customer Satisfaction, R, Access Database, Teamwork, Social Media, Psychology, Microsoft Excel, Training, Leadership, Community Outreach, Program Development, Nonprofits, Event Planning, Critical Thinking, Higher Education
Education
Loyola University Chicago 2014 — 2016
Master’s Degree, Mental Health and Sub-specialization in Forensic Mental Health
The Ohio State University 2011 — 2013
Bachelor of Arts (B.A.), Psychology
Collision Repair Instructor -FHS - Service King START Program August 2015 - Present
Service King Collision Repair Centers June 2015 - Present
I-CAR November 2009 - Present
Lincoln County High School August 2009 - June 2010
Skills
ASE Certified, I-CAR Platinum, Automotive Aftermarket, Automotive, Customer Satisfaction, Vehicles, Automotive Repair, Collision, Parts, Automobile, Customer Service, Customer Retention, Training, Leadership, Profit, Warranty, Continuous Improvement, Purchasing, Inventory Management, Sales Process, Operations Management, Sales Management, Team Building
Education
Middle Tennessee State University
Educator Preparation Program
LCHS
Service King Collision Repair Centers 2015 - Present
Spa Specialties Representatives 2011 - Present
Service King April 2008 - December 2010
Skills
Inventory Management, Budgeting, Microsoft Office, Customer Service, Excel, Cosmetics, Beauty, Spa, Beauty Industry, Budgets, Customer Satisfaction, Leadership, Marketing, Marketing Strategy, Merchandising, Microsoft Excel, New Business Development, Process Improvement, Product Development, Project Management, Retail, Sales, Sales Management, Selling, Team Leadership, Account Management, Event Planning, Advertising
Education
Tarrant County College
Marketing
University of Oklahoma
Pillow Homes January 2015 - Present
Service King Collision Repair Centers June 2014 - December 2014
Hugo Boss September 2012 - July 2014
Tory Burch, LLC August 2011 - September 2012
Leewen Liu, M.D., Inc July 2008 - June 2011
Victoria's Secret September 2006 - June 2008
Skills
Fluent in Mandarin &..., Able to write Six-Month..., Capable of writing..., Effective Leader &..., Merchandising, Visual Merchandising, Fashion, Styling, Trend Analysis, Retail, Apparel, Customer Service, Microsoft Excel, PowerPoint, Microsoft Office, Loss Prevention, Retail Sales, Social Media, Photoshop, Store Management, Trend, Event Planning, Microsoft Word, Facebook, Window Displays, Sales, Retail Marketing, Management
Education
Fashion Institute of Design and Merchandise 2011 — 2013
Associate of Arts Professional Designation Program; Bachelor of Science, Merchandise Marketing; Business Management, Magna Cum Laude
De Anza College 2006 — 2010
AA, Liberal Arts, Emphasis in Math, Science, & Engineering
Service King Collision Repair Centers June 2014 - Present
Sterling Collision Centers August 2010 - Present
Sterling Autobody November 2007 - July 2010
AIG April 2006 - November 2007
Progressive Insurance 2002 - 2007
Skills
I Car Gold Certified, Risk Management, Automobile, Operations Management, Automotive Aftermarket, New Business Development, Marketing, Automotive, Vehicles, Claim, Process Improvement, Six Sigma, Customer Service, Customer Satisfaction, Team Building, Forecasting, Profit, Budgets, Executive Management, Casualty, Automotive Repair, Training, Insurance, Purchasing, Coaching, Sales, Business Strategy, Strategic Planning, Income Statement, Lean Manufacturing, Negotiation, Customer Retention, Team Leadership, Leadership, Parts, Continuous Improvement, Leadership Development, Sales Growth, Sales Management, Marketing Strategy
Education
University of Alabama 1994 — 1999
Bachelors of Science, Financial Planning
PUSH Marketing and Promotions / PUSH Models (Corporate) July 2015 - Present
EventPro Strategies Event Staffing July 2015 - Present
Focus Talent & Promotions August 2015 - September 2015
Service King Collision Repair Centers July 2014 - July 2015
Sterling Autobody Centers January 2014 - July 2014
EventPro Strategies Event Staffing January 2014 - January 2014
Navy Federal Credit Union August 2013 - January 2014
PUSH Marketing and Promotions / PUSH Models (Corporate) September 2013 - December 2013
Patriot Harley-Davidson (Fairfax, VA) November 2012 - August 2013
Starbucks July 2012 - November 2012
Skills
Customer Service, Microsoft Office, Spanish, Social Networking, Leadership, Spanish-speaking, International Relations, Photography, Conflict Resolution, Social Media, Time Management, Bulgarian, Spanish-English, Globalization, Apple, Customer Oriented, Research, Analysis, Mac, Training, Microsoft Excel, Sales, Administrative..., Russian, Windows, Customer Experience, Conflict Analysis, Management, Microsoft Word, PowerPoint, Strategic Planning, Customer Satisfaction, Communication, Public Speaking, Editing, Data Entry, Event Planning, Negotiation, Outlook, Coaching, Troubleshooting, Team Building, Teamwork, Vendor Relations, Collections, Accounting, Organization Skills, Multi-task & Handle..., Inventory Management, Sales Management
Education
George Mason University 2008 — 2011
Bachelor of Arts (B.A.), Global Affairs
The London School of Economics and Political Science (LSE) 2008 — 2008
Economics
Northern Virginia Community College 2005 — 2008
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
University of Cambridge 2007 — 2007
Buddhist Studies
Georgetown University 2006 — 2006
Osbourn Park High School 2002 — 2005
General education - advanced diploma, General Studies
Service King Collision Repair Centers October 2014 - Present
inContact January 2014 - October 2014
Utah State University August 2013 - December 2013
Wipro Technologies - Client BestBuy October 2009 - March 2012
Indian Institute of Chemical Technology November 2007 - April 2008
Skills
Microsoft SQL Server, SQL, Business Intelligence, PL/SQL, SharePoint, Unix, C#, tableau 7.0, tableau 8.0, Oracle PL/SQL..., SSRS, Sharepoint 2010, LDAP Administration, Sun One LDAP, SAS enterprise Guide, UNIX administration, Microsoft Business..., SSAS 2008, SSIS, Performance point..., ASP.NET MVC, ASP.NET AJAX, jQuery, JavaScript, VB.NET, C#.NET, ASP.NET, Performace Point..., Data Analysis, Business Analytics, Microsoft Office, Business Analysis, SAS, R, Databases, Data Warehousing, Requirements Analysis, .NET
Education
Utah State University - Jon M. Huntsman School of Business 2013 — 2014
Master's degree, Information Sciences (Business Intelligence Minor), Magna Cum Laude
Jawaharlal Nehru Technological University 2006 — 2010
Bachelor's degree, Electronics and Instrumentation Engineering
Service King Collision Repair Centers May 2014 - Present
WindStar Development March 2007 - May 2014
Trinity Interests 2000 - 2007
Skills
Property Management, Real Estate Development, Construction, Real Estate, Construction Management, Contract Negotiation, Corporate Real Estate, Investment Properties, Lease Administration, Contractors, Disposition, Leases, Commercial Real Estate, Tenant, Dispositions
Education
The University of Texas-Pan American 1977 — 1980
BBA, General Business
Service King Collision Repair Centers February 2015 - Present
Archer - the well company May 2014 - January 2015
Texas State University May 2012 - September 2012
Plato's Closet May 2011 - August 2011
Reynolds and Reynolds June 2007 - June 2009
Skills
Accounting, Microsoft Excel, Cost Accounting, Time Management, Microsoft Office, Retail, Accounts Payable, Public Speaking, Spreadsheets, Access, QuickBooks, Microsoft Applications, Information Systems, Computer Hardware..., Research Projects, Presentation Development, Communication, Mas 90, Wire Transfers, Cash Reporting, Invoice Processing, Intercompany..., Credit Card..., Account Reconciliation, P&L Trend Analysis, Month End Close, Trintech, MAS, Accucenter, Intacct, Variance Analysis, Variance Reports, General Ledger, adjustment approvals, invoice approval, check run
Education
Texas A&M University-Commerce 2013 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General
Texas State University-San Marcos 2011 — 2013
Bachelor of Business Administration (BBA), Accounting
Blinn College 2009 — 2010
Texas Tech University 2009 — 2010
Service King Collision Repair Centers January 2007 - Present
Sterling Autobody Centers January 2007 - July 2014
Skills
Employee Relations, Strategic Planning, Automobile, Inventory Management, Automotive Aftermarket, Customer Satisfaction, Microsoft Excel, Microsoft Office, Process Improvement, Continuous Improvement, Leadership, Negotiation
Education
William Tennent High School 1983 — 1986
Bucks County Community College
Business Administration and Management, General
Service King Collision Repair Centers 2014 - Present
Valet Waste March 2013 - June 2014
Valet Waste, LLC September 2011 - March 2013
Valet Waste, LLC January 2008 - September 2011
Mattress Firm April 2007 - December 2007
Sports Authority December 2004 - March 2007
Journeys September 1997 - June 2003
Skills
Client Relations Skills, Customer Oriented, Coaching Staff, Team Building, Change Management, Collaborative Problem..., Inventory Management, Team Mentoring, Eye for Details, Teamwork, P&L Results, Driving Results, Contract Negotiation, Communication Skills, Microsoft Office, Concur, Database Admin, SharePoint, Leadership, P&L Management, Training, Customer Satisfaction, Management, Performance Management, Recruiting, Budgets, Sales, Retail, Analysis, Human Resources, Sales Management, Logistics, Merchandising, P&L, Customer Service, Hiring, Profit, Customer Retention, Coaching, Automotive, Operations Management, Account Management, Team Leadership, Negotiation, Vehicles, Automobile, New Business Development, Sales Operations, Automotive Aftermarket
Education
The University of Texas at Arlington 1997 — 1999
Business Administration and Management, General
San Antonio College 1996 — 1997
General Studies
Texas A&M University 1995 — 1996
Engineering
Protech Electronics August 2013 - Present
Service King Collision Repair Centers September 2012 - August 2013
Stonebriar Chevrolet February 2010 - September 2012
Skills
Budgets, Microsoft Office, Automotive, Customer Service, Negotiation, Forecasting, Purchasing, Project Management, Contract Negotiation, Project Estimation, Process Improvement, Procurement, Pricing, Contract Management, Project Planning, Sales, Automobile
Education
Drury University
Caliber Collision Centers January 2015 - Present
Absolute Collision Excellence December 2014 - January 2015
Service King Collision Repair Centers January 2013 - December 2014
AutoBody America May 2008 - December 2014
Farmers Insurance 2004 - 2008
Skills
Automotive, Collision, Refinishing, MIG welding, Arc Welding, Resistance Welding, Office Administration, Computer Network..., Marketing Management, Personal Development, Leadership Development, Mechanics, Avionics, Electronics, Recruiting, Strategic Planning, Lean Management, Lean Transformation, Vehicles, Automobile, Automotive Repair, Customer Satisfaction, Automotive Aftermarket, Process Improvement, Continuous Improvement, Parts, Team Building, New Business Development, Management, Sales, Operations Management, Leadership, Warranty, Negotiation, Profit, Inventory Management, Sales Management, Business Planning, Lean Manufacturing, Customer Retention, Insurance, Purchasing, Retail, Fleet Management, Dealers, Customer Service, Coaching, Training, Account Management
Education
Pacific University 2001 — 2005
BS, Military Science
East Carolina University 1994 — 1995
Undergrad, Business Administration and Management, General
Service King Collision Repair Centers May 2013 - Present
Service King Collision Repair Centers October 2012 - May 2013
Auto Body World January 2007 - October 2012
ESC Software 2005 - 2007
Auto Body World February 2004 - May 2005
Norchem Drug Testing 2002 - 2004
Skills
Budgets, Process Improvement, Strategic Planning, Financial Reporting, Financial Analysis, Accounting, Automobile, Profit, Microsoft Excel, Automotive Aftermarket, Payroll, Mas 90, Business Acquisition, Business Planning, Vehicles, Financial Accounting, Leadership, Finance, Management, Cash Management, Parts, Change Management, Inventory Management, Negotiation, Customer Service, Crystal Reports, Business Writing, Incentive Programs, Access, Process Automation, FRx Report Writer, Host Analytics, Enterprise Performance...
Education
Northern Arizona University-The W. A. Franke College of Business 2000 — 2002
MBA, Finance
Northern Arizona University 1996 — 1998
B.A., Social Work
Lyk-Nu Collision February 2015 - Present
ABRA Auto Body & Glass November 2014 - February 2015
ABRA Auto Body & Glass September 2014 - November 2014
Service King Collision Repair Centers September 2013 - August 2014
Service King January 2013 - August 2013
Autobody America March 2012 - January 2013
Liberty Tax Service January 2012 - March 2012
U.S. Army Reserve March 2003 - March 2012
Skills
Customer Service, Accounts Payable, Payroll, Automotive Repair, Accounting, Customer Satisfaction, Automotive Aftermarket, Escalation, Call Center, Customer Experience, Vehicles, Automotive, Profit, Parts, Tires, Account Reconciliation, Risk Management, Automobile, Strategic Planning, Inventory Management, Management, Team Building, Process Improvement, Leadership, Office Management, Operations Management, Customer Retention, Training, Continuous Improvement, Account Management, Purchasing, Leadership Development, Warranty, Negotiation, Insurance, Team Leadership, Sales, Budgets, Invoicing, Coaching, Sales Management, Call Centers, Time Management, Inventory Control, Automotive Parts, Personnel Supervision, Employee Relations, Lean Management, Microsoft Excel, Microsoft Word
Education
Austin Peay State University 2011 — 2012
Radiology
Rossview High School 2001 — 2004
High School Diploma
Service King Collision Repair Centers April 2014 - Present
Mississippi Gaming Commission December 2010 - June 2013
Forrest General Hospital May 2002 - December 2010
Willie B. Sims, Jr., CPA PLLC January 2008 - May 2008
Skills
General Ledger, Accounting, Account Reconciliation, Journal Entries, Financial Reporting, Financial Accounting, GAAP, Tax, Auditing, Financial Statements, Internal Controls
Education
University of Southern Mississippi
Bachelor's degree, Accounting
Service King Collision Repair Centers April 2009 - Present
Skills
Insurance, Property & Casualty..., Claim, Parts, Building Relationships, Automotive Repair, Claims Management, Automobile, Automotive Aftermarket, CCC Pathways, Collision, Customer Retention, Customer Satisfaction, Vehicles, Automotive, Profit, Customer Service, Inventory Management, Sales, Sales Management, Team Building, Warranty
Education
Morehead State University 2003 — 2008
Bachelor's degree, Public Relations, Advertising, and Applied Communication
Service King Collision Repair Centers April 2013 - Present
The Fountain People May 2010 - May 2011
Oshkosh Corporation November 2008 - May 2010
NAPA Auto Parts January 2008 - November 2008
Northwood Lincoln Collision Center November 2004 - January 2007
East McComb Body Shop October 2003 - July 2004
Education
Universal Technical Institute of Texas Inc 2002 — 2003
CRRT, Collision Repair and Refinishing Tecnology, 3.0
South Pike High School 1999 — 2002
Diploma, General Studies, 3
Service King Collision Repair Centers June 2013 - January 2015
Capital Accounting PC November 2011 - June 2013
Michael P Becker CPA PLLC January 2007 - November 2011
Education
Keller Graduate School of Management of DeVry University
Master of Business Administration (M.B.A.), Accounting
Northern Arizona University, College of Business Administration 1998 — 2002
Bachelor of Science (B.S.), Accounting
chb automotive/ rlm automotive and collision January 2010 - Present
Service King Collision Repair Centers January 2015 - April 2015
Starving Students February 2010 - September 2012
Skills
Automotive Repair, Automotive Restoration, Automotive, MIG welding, Residential Moving, Restaurant Management, Owner-managed businesses
Education
Universal Technical Institute of Texas Inc 2009 — 2010
Bachelor's degree, Autobody/Collision and Repair Technology/Technician, 3.81
O.D. Wyatt 2000 — 2004
Service King Collision Repair Centers March 2014 - Present
Service King Collision Repair Centers August 2011 - February 2014
Boy Scouts of America August 2009 - December 2013
Autobody America August 2012 - August 2012
Autobody America August 2011 - August 2011
Gary Mathew Motors January 2003 - July 2011
Jenkins and Wynne April 2000 - December 2002
Carhartt February 1997 - April 2000
Skills
Customer Service, Payroll, Accounts Payable, Accounting, Risk Management, Account Reconciliation, QuickBooks, Aftersales, Warranty, Automotive Repair, Customer Satisfaction, Vehicles, Automotive, Management, Customer Experience, Automobile, Insurance, Parts, Team Building, Office Management, Customer Retention, Automotive Aftermarket, Microsoft Word, Quality Control, Claim, Microsoft Excel, Time Management, Accounts Receivable, Inventory, Profit, Operations Management, Sales Management, Continuous Improvement, Leadership, Process Improvement, Inventory Management, Training, Team Leadership, Purchasing, Call Centers, Sales, Budgets, Strategic Planning, Negotiation, Leadership Development, Account Management, Coaching, Supervisory Skills, Lean Manufacturing, Sales Process
Education
Austin Peay State University 1995 — 1997
Computer Science
Stewart County high School 1991 — 1995
High School Diploma, General, 90
Service King Collision Repair Centers April 2015 - Present
Service King Collision Repair Centers July 2014 - Present
I-CAR March 2009 - Present
Service King Collision Repair Centers May 2005 - July 2014
Zimbrick Inc. June 2001 - May 2005
Skills
Operations Management, Strategic Planning, Sales Management, Purchasing, Manufacturing, Automobile, Automotive Aftermarket, Parts, Training, Account Management, Automotive Repair, Budgets, Coaching, Continuous Improvement, Inventory Management, Leadership, Management, Profit, New Business Development, Collision, ASE Certified, I-CAR Platinum, Suspension, Process Improvement, Negotiation, Vehicles, Customer Satisfaction, Automotive
Education
Madison Area Technical College 2001 — 2003
Service King Collision Repair Centers March 2015 - Present
Service King Collision Repair Centers August 2014 - Present
Service King Collision Repair Centers November 2013 - August 2014
Service King Collision Repair Centers July 2013 - November 2013
Farmers Insurance January 2011 - July 2013
Farmers Insurance 2005 - 2010
Ameriprise Financial Services, Inc. 2004 - 2005
Skills
Insurance, Life Insurance, Property & Casualty..., Health Insurance, Term Life Insurance, General Insurance, Fixed Annuities, Disability Insurance, Underwriting, Commercial Insurance, Workers Compensation, Casualty, Series 6, Employee Benefits, Umbrella Insurance, Retirement Planning, Liability, Series 63, Long-term Care, Retirement, Sales, Commercial Lines, Marketing, Legal Liability, Homeowners, Small Business, Professional Liability, Brokers, Claim, Training, Universal Life, Leadership, Whole Life, Long Term Care Insurance, Claims Management, Employment Practices..., Motorcycle, Inland Marine, IRAs, Renters, Accident, D&O, Insurance Brokerage, Reinsurance, Medicare, Marine Insurance, Casualty Insurance
Education
The American College 2011 — 2012
LUTCF, Life Underwriting Training Council Fellow, Insurance
Florida Institute of Technology 2009 — 2010
Masters, Business Administration (Management)
Sam Houston State University 1999 — 2005
Bachelor of Arts, Journalism
Service King Collision Repair Centers September 2014 - Present
Luckey's Collision Center January 2006 - June 2014
Maxim Integrated Products September 1989 - January 2006
Education
Texas Tech University 1980 — 1983
BSEE, Electrical Engineering
Service King Collision Repair Centers November 2014 - Present
Car West Auto Body October 2002 - October 2014
Fremont Ford November 2000 - October 2002
AAA December 1993 - November 2000
Patio Pool Spa March 1986 - June 1993
Skills
Customer Satisfaction, Inventory Management, Customer Service, Insurance, Automobile, Profit, Vehicles, Automotive, Team Building, Sales Management, Inventory Control, Retail, Negotiation, Sales, Finance Transformation, Forecasting, Account Management, Management, Budgets, New Business Development, Sales Operations, Coaching, Operations Management, Customer Retention, Process Improvement
Education
Cal State Hayward
Bachelor of Applied Science (B.A.Sc.), Finance, General
Monte Vista High School 1983 — 1987
A.D. Susman & Associates June 2015 - Present
Service King Collision Repair Centers March 2015 - June 2015
Enterprise Holdings March 2013 - November 2014
Sam Houston State University August 2009 - May 2012
Skills
Microsoft Office, Research, PowerPoint, Sales, Microsoft Excel, Event Planning, Advertising, Public Speaking, Social Media, Customer Service, Training, Management, Human Resources, Communication, Time Management, Mentoring
Education
Sam Houston State University 2008 — 2012
Bachelors of Science; Graduated, Sociology
Mont Kiara International School 2004 — 2008
Graduated
Service King Collision Repair Centers September 2014 - Present
Service King December 2012 - September 2014
Regions Financial Corporation January 2011 - May 2012
North-West College of Medical and Dental Careers June 2009 - October 2010
Skills
Customer Service, Automotive, Vehicles, Customer Satisfaction, Team Building, Public Speaking, Insurance, Microsoft Word, Microsoft Excel, Management, Customer Experience, Accounting, Process Improvement, Sales Management, Microsoft Office, Accounts Payable, Budgets, Negotiation, Payroll, Call Centers, Accounts Receivable, Strategic Planning, Team Leadership, Continuous Improvement, Profit, Staff Development, Automobile, Leadership, Inventory Management, Operations Management, Coaching, Customer Retention, Training, Sales, Purchasing, Account Management, Employee Relations, Leadership Development, Business Planning, Marketing
Education
Everest College-Ontario Metro 2008 — 2010
Associate of Science (A.S.), Marketing
Michael J's Collision Centers April 2015 - Present
Service King Collision Repair Centers November 2014 - Present
Car West Auto Body February 2007 - Present
Sturken Auto Body Auto & RV Repair November 1999 - January 2007
Skills
Automotive, Vehicles, Customer Satisfaction, Profit, Inventory Management, Customer Service, Sales, Forecasting, Budgets, Negotiation, Sales Management, Team Building, Retail, Process Improvement, Customer Retention, Management, Account Management, Operations Management, Sales Operations, Payroll, Coaching, P&L, Pricing, Process Scheduler, New Business Development, Inventory Control, Marketing, Purchasing, Outlook, Cold Calling, Sales Process
Education
Evergreen Valley College 1998 — 2000
Service King Collision Repair Centers June 2014 - Present
Service King Collision Repair Centers August 2012 - June 2014
Vestar April 2008 - August 2009
Nordstrom June 2003 - April 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing, Automotive, Team Building, Sales Management, Inventory Management, Customer Satisfaction, Customer Retention
Education
Grand Canyon University 2012 — 2014
Master of Science (M.S.), Industrial and Organizational Psychology
Arizona State University
Bachelor of Science (B.S.), Psychology
Service King Collision Repair Centers September 2014 - Present
Toyota of CoolSprings Collision Center June 2014 - September 2014
Service King Collision Repair Centers December 2012 - June 2014
Autobody America October 2010 - December 2012
James Corlew Chevrolet August 2009 - October 2010
Nashville Wire Products 2000 - 2004
Skills
Customer Satisfaction, Call Center, Customer Service, Automotive Repair, Accounting, Customer Experience, Claims Management, Estimating, Automotive Aftermarket, Vehicles, Automotive, Profit, Warranty, Continuous Improvement, Process Improvement, Insurance, Team Building, Parts, Call Centers, Purchasing, Claims Handling, Inventory Management, Leadership, Training, Strategic Planning, Accounts Receivable, Management, Automotive Parts, Customer Retention, Tires, Operations Management, Automobile, Sales Management, Negotiation, Sales, Lean Manufacturing, Sales Process, Performance Management, Lean Management, Team Leadership, Customer Engagement, Sales Operations, Kaizen, Six Sigma, Budgets, Reynolds, Motorcycle, Automotive Electronics, Account Management, I-CAR Platinum
Education
ITT Technical Institute-Nashville 2004 — 2008
Bachelor's degree, Electrical, Electronics and Communications Engineering
Service King Collision Repair Centers July 2015 - Present
Firehouse July 2014 - June 2015
Texas Tech University December 2011 - July 2014
The Manhattan Mercury August 2009 - June 2011
The K-State Collegian August 2008 - May 2009
Skills
Strategic Communications, Media Relations, Public Relations, News Writing, Journalism, AP style writing, Copy Editing, Blogging, Editing, Social Media, Proofreading, Video Editing, Copywriting, Sports Writing, Sports, AP Style, Storytelling, Press Releases
Education
Texas Tech University 2011 — 2014
Master of Arts (M.A.), Mass Communication/Media Studies
Kansas State University 2007 — 2011
B.S, Print Journalism
Service King Collision Repair Centers March 2014 - Present
Automotive Solutions LLC September 2009 - Present
Terex Corporation February 2013 - March 2014
Precision Collision Auto Body October 2008 - February 2013
Kirmac Automotive Collision Systems June 2006 - October 2008
Skills
Leadership, Customer Service, Production Management, Inventory Management, Continuous Improvement, MIG Welding Equipment, Problem Solving, Troubleshooting, Proactive Solutions, HR Skills, Training, Mentoring, Workflow Streamlining, Ordering, Deadline Driven, Prioritization, Punctual, Time Management, Responsible, Strong Work Ethic, Pricing, Estimators, Sales, Auto Body, Automotive, CCC Pathways, Lean Operations, Auto insurance
Education
Green River Community College 2003 — 2005
Autobody/Collision and Repair Technology/Technician
Auburn high school 2001 — 2005
Service King Collision Repair Centers January 2015 - Present
Earth MotorCars October 2014 - January 2015
John Eagle Honda of Dallas September 2013 - November 2014
Forest Park Medical Center February 2013 - August 2013
Satterfield & Pontikes Construction June 2011 - August 2013
The Law Office of Todd E. Breuer September 2008 - May 2011
1st National Bank Texas August 2005 - May 2007
Skills
Management, Team Management, Project Management, Sales, Estimating, Customer Satisfaction, Customer Retention, Exceed Sales Goals, Solution Implementation, Google Docs, Microsoft Office, Reynolds, Staff Development, Appointment Scheduling, Accounts Receivable, Transportation..., Profit Maximization, Document Management, Invoicing, 10 Key, Mac, Networking, Office Administration, car one, Process Scheduler, Warranty, Outlook, Microsoft Word, New Business Development, Team Building, Strategic Planning, Advertising, Microsoft Excel, Inventory Management, Training, Social Media, Customer Service, Marketing
Education
The University of Texas at Arlington 2015 — 2019
Bachelor's degree, Registered Nursing/Registered Nurse
Eastfield College
Associate of Arts (AA), Social Sciences
Service King Collision Repair Centers June 2015 - Present
Caliber Collision Centers August 2014 - Present
Sterling Autobody March 2013 - Present
Sterling Autobody April 2008 - Present
Skills
Customer Satisfaction, Vehicles, Account Management, Sales, Customer Retention, Automobile, New Business Development, Negotiation, Team Building, Customer Service, Operations Management, Marketing, Sales Management, Insurance, Retail
Education
College of DuPage 2011 — 2013
Associate of Arts (A.A.), Business Administration and Management, General
Lewis University
Bachelor of Business Administration (B.B.A.)
Service King Collision Repair Centers October 2014 - Present
Jim Butler Collision Center May 2013 - October 2014
Auto Beauty Specialists Inc December 2011 - May 2013
L3 Communications August 2009 - December 2011
Skills
Automotive
Education
Texas State Technical College Waco 2007 — 2009
Automotive Collision Repair and Refinishing Management, Autobody/Collision and Repair Technology/Technician
Coca-Cola Bottling Co. Consolidated 2014 - Present
Service King Collision Repair Centers September 2012 - April 2014
BDT Beverage January 2011 - August 2012
Skills
Customer Service, Customer Relations, Customer Experience, Sales, Direct Sales, Pre-sales, Management, Leadership, Team Building, Customer Satisfaction, Negotiation, Account Management, Event Planning
Education
Pellissippi State Community College
Associate of Arts and Sciences (A.A.S.), History
Service King Collision Repair Centers May 2014 - Present
Galson Auto & Body January 2014 - May 2014
Skills
Team Building, Communication, Leadership, Customer Satisfaction, Automotive, Coaching, Team Leadership, Management, Integration, Claims Handling, Collision, Auto Detailing, Customer Service, Customer Retention, Automotive Aftermarket
Education
San Jacinto College 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Automotive Collision Repair Management
Wicks Appraisal Service August 2011 - Present
Don Davis Nissan April 2009 - July 2011
Grubbs Nissan April 2004 - March 2009
Caliber Collision Centers May 2000 - March 2004
Service King Collision Repair Centers January 1998 - May 2000
Skills
Business Strategy, Marketing Strategy, Entrepreneurship, Management, Negotiation, Project Management, Sales Management, Team Building, Public Speaking, Marketing, Insurance, Account Management, Customer Retention, Customer Service, Customer Satisfaction, Leadership, Sales, Operations Management, Claims Management
Education
Tarrant County College 2013 — 2014
George Leonard School of Real Estate 1994 — 1996
Master of Arts (M.A.)
Service King Collision Repair Centers June 2014 - Present
Allstate November 2007 - June 2014
World Financial Group (WFG) December 2006 - October 2007
Classic Chevrolet January 1997 - May 2007
Skills
Marketing Strategy, Direct Marketing, Social Media Marketing, Branding Initiatives, Marketing, Social Media, Digital Marketing, Email Marketing, Online Marketing, Management, Online Video Strategy, Online Video Marketing, Video Production, Video Marketing, Sales, Online Advertising, Creative Strategy, Graphic Design, B2B Marketing, B2C marketing, Customer Service, New Business Development, Customer Retention, Strategy, Automotive, Trade Shows, Automobile, Vehicles, Marketing Communications, B2B, Leadership, Social Media Strategist, Facebook, Market Research, Customer Satisfaction, Team Building, SharePoint
Education
Rutgers University-New Brunswick 2014 — 2014
Mini-MBA in Social Media Marketing, Social Media Strategy and Marketing
University of San Francisco 2012 — 2013
Online Course for Integrated Marketing Strategies, Online Marketing
Triton College 1997 — 1999
Associate of Arts and Sciences (AAS), Automotive Engineering Technology/Technician
The Sure Foundation 2005 — 2006
A.A. Christian Studies, Theology/Theological Studies
Service King Collision Repair Centers June 2014 - Present
Churches/Universities/Schools April 1999 - Present
Sterling Collision Centers June 2012 - June 2014
Sterling Autobody July 2009 - June 2012
Enterprise Rent-A-Car August 2006 - July 2009
Georgia Southwestern State University July 2003 - May 2006
Skills
Public Speaking, Product Marketing, Music Education, Estimating, Customer Service, Public Relations, Event Management, Account Management, Counselling, Customer Satisfaction, PowerPoint, Team Leadership, Microsoft Office, Sales, Marketing Strategy, Marketing, Event Planning, Teamwork, Inventory Management, Negotiation, Coaching, Data Entry, Employee Relations, Conflict Resolution, Market Research, Customer Retention, Budgets, Advertising, Training, Management, Team Building, Leadership, Microsoft Excel, Strategic Planning, New Business Development, Sales Management, Counseling Psychology
Education
Georgia Southwestern State University 2001 — 2006
B.A. Business, Marketing/Advertisment
Georgia Southwestern State University 2001 — 2006
B.A, Business Administration
Service King Collision Repair Centers August 2014 - Present
Delta Sonic May 2009 - April 2015
Nanny January 2011 - July 2013
Kumon September 2011 - January 2012
Joe's Pizza April 2008 - November 2009
Skills
Time Management, Customer Service, Microsoft Excel, Microsoft Word, Microsoft Office, Leadership, Event Planning, Social Networking, Teamwork, PowerPoint, Social Media, Management, Customer Satisfaction, Public Speaking, Team Building, Communication, Training, Research, Team Leadership, Social Media Marketing, Inventory Management, Retail, Problem Solving, Sales
Education
Roosevelt University 2013 — 2016
Criminal Justice
Harper College 2010 — 2013
General Studies
Palatine High School 2006 — 2010
Service King Collision Repair Centers December 2014 - September 2015
Kirmac December 2011 - December 2014
Kirmac Automotive Collision Systems December 2011 - March 2014
Skills
Customer Satisfaction, Team Building, Customer Experience, Sales
Education
Green River Community College 2008 — 2010
Associate of Arts (A.A.), Women's Studies
Service King Collision Repair Centers June 2012 - Present
Yellowbook May 2004 - June 2012
Skills
Marketing, Public Relations, Advertising, Management, Sales, Strategic Planning, Email Marketing, Lead Generation, Team Building, Marketing Communications, Customer Service, New Media, Integrated Marketing, Insurance, Business Development, Online Marketing, Leadership, Direct Sales, Marketing Strategy, B2B, Customer Retention, Selling, Marketing Management, New Business Development, Sales Management, Salesforce.com, Social Media, Cold Calling, Account Management, Social Networking, Sales Process, Sales Presentations, Small Business, Advertising Sales
Education
The University of Connecticut 2000 — 2004
Bachelor's degree, Communication and Media Studies
Port San Antonio July 2015 - Present
DNA Data Testing July 2012 - Present
Service King Collision Repair Centers May 2006 - July 2012
Skills
Event Planning, Budget Management, MS Excel Pivot Tables, Microsoft Word, Organization Skills, Employee Loyalty, Purchasing Negotiation, Customer Service, Scheduling, Invoicing, Office Management, Administrative..., Outlook, Recruiting, Accounts Payable, Administration
Education
Dallas Baptist University 2000 — 2006
Bachelor's Degree, Business Administration and Management, General
West Oso High School
Diploma
Service King Collision Repair Centers July 2014 - Present
Service King Collision Repair Centers April 2005 - Present
DragonCon 1999 - Present
Windsor Auto Insurance August 2000 - October 2001
Skills
Customer Service, Sales, Management, Automotive, Team Building, Customer Satisfaction, Negotiation, Process Improvement, Microsoft Excel, Data Analysis, Troubleshooting, Continuous Improvement, Inventory Management, Research, Purchasing, Leadership, Public Speaking, Social Media, Social Networking, Training
Education
Kennesaw State University 2014 — 2017
Finance, General, Junior
Kennesaw State University 2014 — 2017
Finance, General
RAVE Restaurant Group, Inc. August 2015 - Present
Score HR January 2015 - Present
Service King Collision Repair Centers September 2014 - December 2014
Homestyle Dining Co. LLC October 2013 - September 2014
Davaco Inc. July 2011 - September 2013
Buffalo Wild Wings March 2009 - March 2011
Two Rows Classic Grill April 2008 - March 2009
Robert Half International September 2007 - March 2008
Skills
Recruitment/Retention, Talent Acquisition, Applicant Tracking..., Talent Management, Managing Employees, Employee Relations, Auditing, Training & Development, HR Policies, Coaching, Organizing, New Hire Training, Interviewing, Internal Audit, Employee Training, Hiring, Training, HRIS, Management, Personnel Management, Leadership, New Hire Orientations, Process Improvement, Program Management, Employee Benefits, Open Enrollment, Temporary Placement, Interviews, Onboarding, Recruiting
Education
The University of Texas at Dallas 2005 — 2007
Bachelor of Arts, Interdisciplinary Studies, Education, Management, Psychology
Naaman Forest High School
Service King Collision Repair Centers November 2012 - Present
Caliber Collision Centers October 2009 - October 2012
Skills
Customer Service, Customer Satisfaction, Customer Retention, Automotive, Sales, Sales Operations, Brand Development, Microsoft Excel, Networking, Social Networking, New Business Development, Insurance, Social Media, Automobile, Automotive Repair, Automotive Aftermarket, Warranty, Parts, Vehicles
Education
Lone Star College System
Service King Collision Repair Centers January 2015 - Present
Service King Collision Repair Centers October 2014 - January 2015
Marco's Collision Centers January 2010 - December 2014
Marco's Collision Centers 2013 - 2014
Marco's Collision Centers January 2009 - December 2010
Skills
Quality Management, Automotive, Strategic Planning, Production Management, Customer Service, Customer Satisfaction, Continuous Improvement, New Business Development
Education
California Lutheran University 2007 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, General
southwestern academy
Service King Collision Repair Centers June 2008 - Present
Bodyworks collision centers October 2012 - December 2013
Bodyworks collision centers August 2011 - October 2012
Bodyworks Collision Centers November 2009 - August 2011
Bodyworks Collision Repair Centers June 2008 - November 2009
Skills
Automotive Repair, Parts, Automotive Parts, Customer Satisfaction, Insurance, Automotive Aftermarket, Automobile, Warranty, Collision, Vehicles, Automotive, Brake, Suspension, Tires, Dealers, Profit, Customer Retention
Education
Oklahoma State University Institute of Technology-Okmulgee 2006 — 2008
Associate of Science (A.S.), collision repair technology
Gordon Cooper Technology Center 2004 — 2006
Service King Collision Repair Centers March 2015 - Present
Service King Collision Repair Centers August 2012 - March 2015
Davenbrook, LLC October 2010 - July 2012
Emergency Medical Services October 2007 - September 2010
US Army 2003 - 2007
Skills
Account Management, Customer Service, Collision Repair, Auto Claims, Quality Control, Customer Satisfaction, Networking
Education
Richland College 2010 — 2012
Associate's Degree, Accounting
Houlihan's Restaurants, Inc. January 2013 - Present
Lone Star Steakhouse / Texas Land & Cattle November 2008 - January 2013
Service King Collision Repair Centers February 2007 - November 2008
The Keg Steakhouse + Bar February 2006 - July 2006
The Keg Steakhouse + Bar September 2003 - February 2006
Skills
Restaurant Management, Food & Beverage, Hospitality, Team Leadership
Education
Shoreline Community College 1996 — 2000
Associate of Arts and Sciences (A.A.S.), General, 3.4
Car Star Collision June 2014 - Present
Service King Collision Repair Centers March 2010 - April 2014
Auto Body America 2010 - 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Strategic Planning, Budgets, Negotiation
Education
The University of Memphis
Service King Collision Repair Centers June 2015 - Present
Service King Collision Repair Centers December 2014 - June 2015
Kirmac Automotive Collision Systems July 2009 - November 2014
Kirmac Automotive Collision Systems U.S. November 2007 - June 2009
Kirmac Automotive Collision Systems U.S. July 2007 - November 2007
Kirmac Automotive Collision Systems U.S. June 2006 - July 2007
Skills
Problem Solving, Customer Service, Customer Relations, Budgeting, Financial Analysis, Financial Reporting, Operations Management, Process Improvement, Inventory Management, Leadership, Budgets, Negotiation, Sales Management, Automotive, Automotive Aftermarket, Purchasing, Parts, Coaching, Team Building, Automobile, Marketing, Forecasting, Sales, Training, Strategic Planning, Business Planning, Customer Satisfaction, Team Leadership, Profit, Continuous Improvement, Management, Sales Operations, Automotive Repair, Sales Process
Education
Bellevue College 1992 — 1993
General Studies
Yoga for Seniors March 2015 - Present
Distributor, Young Living February 2015 - Present
"Spirit Stretch" Yoga October 2010 - Present
Allstate Ins Co 1995 - Present
Allstate March 1995 - February 2015
Service King Collision Repair Centers March 1983 - February 1995
Kendall Chrysler June 1978 - May 1981
Skills
Flute Player, Flute, Coaching, Customer Service, Insurance, Leadership, Liability, Music, Public Speaking, Team Building, Property, Underwriting, Yoga, Sales, Teaching
Education
Miami Dade College 1976 — 1978
Music Theory and Composition
Miami Palmetto Sr. High 1974 — 1976
Band/ Music
Service King Collision Repair Centers May 2014 - Present
Sam's Club November 2011 - May 2014
Sam's Club July 2010 - November 2011
CRG Partners October 2008 - October 2009
Metropolitan Community Churches August 2006 - May 2008
Nortel Networks November 2000 - August 2006
Skills
Customer Service, Inventory Management, Logistics, Leadership, Sales, Management, Team Building, Coaching, Pet Care, Pet Sitting, Volunteer Training, Volunteer Management, Community Outreach, Team Leadership, Training, Employee Training, Leadership Development, Recruiting, Process Scheduler, Pets, Budgets, Merchandising, Event Planning, Retail, Dependable Team Player
Education
Texas Tech University
Telecommunications - TV and Radio
Midwestern State University
Physical Education Teaching and Coaching
Caliber Collision Centers October 2014 - Present
Service King Collision Repair Centers March 2013 - October 2014
Ervin Management Company - Sonic Drive-In Franchisee February 2004 - March 2013
Cyberdyne Systems April 2002 - December 2003
VNU Exhibitions June 2001 - December 2001
Cyberdyne Systems March 2000 - May 2001
Skills
Operations Management, Multitasker, Customer Service, Multi-Unit Leadership, Team Building, Customer Satisfaction, Sales, Inventory Management, Profit, Management, Sales Management, Customer Retention, Leadership, Automotive, Help Desk Support, Franchising, Restaurants, Project Planning
Education
Texas Christian University 1993 — 1995
BBA, Business - Marketing
Tarrant County College 1991 — 1993
Basics
Service King Collision Repair Centers June 2015 - Present
Powerlink Facilities Management Services May 2014 - May 2015
Sterling Autobody Centers July 2012 - May 2014
Sterling Autobody Centers August 2010 - July 2012
Sterling Autobody Centers July 2008 - August 2010
Skills
Customer Service, Recruiting, Marketing, Microsoft Excel, Training, Time Management, Sales, Event Planning, Microsoft Office, Teamwork, Social Media, Customer Satisfaction, Facebook, Leadership, Interviews
Education
DePaul University 2008 — 2011
Bachelor's Degree, Human Resource Management
Service King Collision Repair Centers May 2015 - Present
Caliber Collision Centers October 2010 - Present
Elite Collision October 2010 - Present
The Paint and Body Factory March 2010 - October 2010
AutoZone March 2009 - February 2010
Skills
Computer Repair, Customer Service, Windows 7, Technical Support, Troubleshooting, Windows, Microsoft Office, Computer Maintenance, XP, Software Installation, OS X, Hardware Installation, Visual Basic, Desktop Computers, Hardware, Operating Systems, Computer Security, Laptops, Windows XP, Management, Customer Satisfaction
Education
DeVry University 2012 — 2015
Bachelor’s of Sciences Degree, Computer Information Systems, 3.76 GPA
Service King Collision Repair Centers July 2011 - November 2013
Caliber Collision Centers October 2010 - June 2011
Caliber Collision Centers 2009 - October 2010
Caliber Collision Centers February 2003 - June 2005
Skills
Conversant in Spanish, Insurance, Automotive Aftermarket, Automobile, Vehicles, Automotive, Customer Satisfaction, Sales Management, Purchasing, B2B, Continuous Improvement, Operations Management, Account Management, Inventory Management, Customer Service, Sales Process, Process Improvement, New Business Development, Team Building, Negotiation, Customer Retention, Profit
Education
Texas A&M University-Commerce 1986 — 1990
Bachelor, Production & Operations Mgmt
Stephen F. Austin State University 1986 — 1987
Stephen F. Austin State University 1985 — 1986
Service King Collision Repair Centers September 2014 - Present
Prince Solms Inn June 2007 - Present
Skills
Financial Analysis, Microsoft Excel, Accounting, Financial Reporting, Financial Modeling, Data Analysis, Microsoft Office, Financial Accounting, Customer Service, Business Analysis, Fitness, Access
Education
Texas State University 2007 — 2010
MBA, Finance
Ternopil Academy of National Economy 1996 — 2001
BS, Accounting
Service King Collision Repair Centers 2015 - Present
ServiceMaster 2013 - 2014
ServiceMaster 2009 - 2013
Starwood Hotels & Resorts 2005 - 2009
Delta Air Lines 1998 - 2005
Continental Airlines 1994 - 1998
American Airlines 1991 - 1994
Skills
Strategic Planning, Financial Analysis, Forecasting, Accounting, Financial Reporting, Internal Controls, SOX, Restructuring, Financial Modeling, Capital Budgeting, Investor Relations, Budgeting, Accounts Receivable, Financial Accounting, Business Planning, P&L Management, Process Improvement, General Ledger, Cash Flow, Private Equity, Business Strategy, Cost Control, Pricing, US GAAP, Budgets, Finance, Corporate Finance, Sarbanes-Oxley Act, Leadership, Strategy, Strategic Financial..., Sarbanes-Oxley, Variance Analysis, Acquisition Integration, Budget Process, Analysis, Hyperion Enterprise, Pricing Strategy, Treasury Management, Financial Forecasting, SAP, Mergers, SEC filings, Business Process..., Essbase, Competitive Analysis, ERP, Expense Management, Management, Managerial Finance
Education
The University of Texas at Austin - The Red McCombs School of Business 1989 — 1991
MBA
Austin College 1985 — 1989
BA
Service King December 2013 - Present
Service King Collision Repair Centers December 2012 - December 2013
AutoBody America March 2011 - December 2012
PRO-ACTIVE APPRAISALS January 2004 - December 2010
Farmers Insurance June 1986 - January 2001
Skills
Customer Satisfaction, Automotive Repair, Vehicles, Automotive Aftermarket, Sales Management, Customer Experience, Inventory Management, Negotiation, Claims Management, Parts, Customer Service, Process Improvement, Purchasing, Automotive, Profit, Automobile, Marketing, Team Building, Customer Retention, Management, Warranty, Insurance, Continuous Improvement, Operations Management, New Business Development, Training, Coaching, Business Planning, Sales, Team Leadership, Leadership, Lean Manufacturing, Sales Process, Budgets, Strategic Planning, Pricing, Automotive Parts, Claim, Sales Operations, Motorcycle, Fleet Management, Tires, P&L, Dealers, Account Management, Time Management, Motorsports
Education
Tennessee Technological University 1975 — 1980
BS, BUSINESS ADMINISTRATION
Service King Collision Repair Centers April 2009 - Present
AVG Technologies USA, Inc. February 2007 - April 2009
AVG Technologies USA (former GRISOFT) February 2007 - April 2009
Commerce Bank August 2005 - February 2007
The Sports Authority April 2002 - February 2007
Education
Montclair State University 2003 — 2007
Service King Collision Repair Centers October 2014 - Present
US Navy September 1991 - June 2001
Skills
New Business Development, Start-ups, Business Planning, Strategic Planning, Sales Management, Small Business, Negotiation, Team Building, Automotive, Marketing, Sales, Business Development, Management, Budgets, Mergers & Acquisitions
Education
Old Dominion University 1997 — 2001
B.S., Finance
Strome College of Business 1997 — 2001
B.S., Finance
Esurance April 2014 - Present
Service King Collision Repair Centers February 2002 - April 2014
Heartland Wireless Cable January 1998 - June 2001
Skills
Automotive Aftermarket, Automotive, Customer Satisfaction, Purchasing, Profit, Customer Service, Inventory Management, Continuous Improvement, Customer Retention, Team Building, Vehicles, Negotiation, Warranty, Process Improvement, Operations Management
Education
Palm Springs High School 1985 — 1987
College of the Desert
Psychology & Business
Service King Collision Repair Centers December 2014 - Present
ABRA Auto Body & Glass September 2014 - December 2014
Kirmac Collision Systems October 2011 - September 2014
Kirmac Automotive Collision Systems January 2010 - October 2011
Bel Red Auto Rebuild February 2009 - December 2009
Brien Motors Collision February 2007 - February 2009
Skills
Budget Development, Budget management, Staff Management, Staff Development, Organizational..., Compliance Audits, Operational Streamlining, Operational Efficiency, Cycle Time Reduction, Metrics Analysis, Partner Relations, Partnership Development
Education
University of Kansas
Service King Collision Repair Centers July 2013 - Present
Contract Consulting January 2009 - June 2013
Central Parking Systems 2011 - 2011
Majestic Systems Integration Co. December 1997 - November 2008
National Auto/Truckstops Inc. January 1996 - September 1997
National Auto/Truckstops Inc. May 1993 - December 1996
Republic Property Management 1987 - 1992
Education
Anderson University 1979 — 1983
BA, Accounting, Business Management
McGavock High School
Service King Collision Repair Centers March 2014 - Present
Data Projections November 2012 - Present
Springcreek Community Church March 2011 - Present
Sterling Collision Centers July 2002 - August 2012
Zion Church 2005 - 2010
Skills
Customer Service, Team Building, Customer Satisfaction, Microsoft Office, Microsoft Word, Project Management, Microsoft Excel, Operations Management, Public Speaking, Composition, Insurance, Employee Relations, Editing, Youth Ministry, Event Management, Coaching, Budgets, Public Relations, Payroll, Theology, Strategic Planning, Outlook, Client Development, Account Management, Worship Leading, Educational Technology, Video Conferencing, Retail, Call Center, Marketing, Negotiation, Non-profits, Leadership Development, Small Business, Event Planning, Leadership, Social Media, PowerPoint, Sales Management, Photoshop, Contract Negotiation, Teaching, Business Development, Training, Access, Management, Marketing Strategy, Telecommunications, Process Improvement, Sales
Education
Oklahoma Baptist University 1995 — 1999
Bachelor of Arts (BA), Theatre Arts
Progressive Insurance August 2015 - Present
Service King Collision Repair Centers February 2014 - Present
Allstate April 2011 - February 2014
Chrysler August 2001 - April 2011
Skills
Automotive, Vehicles, Parts, Automotive Aftermarket, Automobile, Warranty, Dealers, Powertrain, Tires, Customer Satisfaction, Motorsports, Profit, Inventory Management, Purchasing, Spare Parts, Inventory Control, Customer Retention, Customer Service, Management, Microsoft Office, Process Improvement, Sales, Sales Process, Sales Management
Education
Broward Community College
Service King Collision Repair Centers October 2013 - Present
ABRA Auto Body & Glass July 2011 - July 2012
Atlanta I-Car Executive Committee 2008 - 2012
Gerber Collision & Glass 2005 - 2011
Skills
Automobile, Automotive Aftermarket, Customer Satisfaction, Team Building, Automotive Repair, Continuous Improvement, Collision, Insurance, Leadership, Process Improvement, I-CAR Platinum, ASE Certified, Automotive, Sales, Parts, Profit, Marketing Strategy, Warranty, Fleet Management, Dealers, Customer Retention, Vehicles, Operations Management, Purchasing, Reynolds, Sales Management, Inventory Management
Education
The University of Texas at Arlington 1971 — 1974
Bachelor of Business Administration (B.B.A.)
Vernon public schools
Vernon public schools
Service King Collision Repair Centers March 2015 - Present
Central Collision Center Inc May 2005 - March 2015
Skills
Social Media, Automotive, Automotive Aftermarket, Insurance, Photoshop, Automobile, Microsoft Excel, New Business Development, Microsoft Office
Education
Illinois Wesleyan University 2006 — 2010
Bachelor of Science (BS), Business with a concentration in Marketing
Pillar Income Asset Management May 2013 - Present
7-11 Corporate October 2012 - May 2013
Service King Collision Repair Centers November 2008 - December 2010
Saville, Dodgen & Co. June 2008 - November 2008
Skills
Microsoft Excel, FRx Report Designer, FRx Report Writer, Microsoft Dynamics GP, Microsoft Word, Public Sector Accounting, SEC Filings, Fixed Assets, Bank Reconciliation, Accounts Payable &..., SEC Financial Reporting, Cash Flow Statements, Accounting, US GAAP, CPA, Cash Flow
Education
The University of Texas at Dallas 2005 — 2009
Bachelor's of Science in Accounting and Information Management, Accounting
Service King Collision Repair Centers October 2014 - December 2014
Car West Auto Body July 2012 - October 2014
Car West Auto Body July 2010 - July 2012
Skills
Microsoft Office, Microsoft Word, PowerPoint, Photoshop, Program Management, Microsoft Excel, Customer Service, Social Media, Sales, Public Speaking, Fundraising, Budgets, Research, Management, Event Planning, Social Networking, Retail, Inventory Management
Education
Ohlone College 2012 — 2015
Associate of Science (A.S.), Business Administration and Management, General
Milpitas High School 2008 — 2012
Service King Collision Repair Centers September 2014 - Present
Gerber Collision & Glass January 2012 - Present
Gerber Collision & Glass January 2009 - December 2011
Skills
Automobile, Customer Retention, Automotive, Customer Satisfaction, Automotive Aftermarket, Automotive Repair, Vehicles, Fleet Management, Forecasting, Parts, Process Improvement, Profit, Inventory Management, Team Building, Warranty, Customer Service
Education
Illinois State University 2004 — 2008
Bachelor of Science, Philosophy, A
Service King Collision Repair Centers August 2000 - Present
Education
Eastern Illinois University 1974 — 1977
Accounting
Service King Collision Repair Centers March 2007 - Present
Skills
Customer Satisfaction, Automotive Aftermarket, Customer Retention, Account Management, New Business Development, Sales, Negotiation, Sales Management, Sales & Marketing..., Automotive Repair, Strategic Planning, Continuous Improvement, Profit Maximization, Certified Trainer, Experienced Trainer, Leadership Trainer, Business Development, Business Strategy, Marketing Communications, Sales & Marketing..., Customer Service..., Long-term Customer..., Goal Oriented, Exceed Sales Goals, Internal & External..., Determination to Succeed, Collision, Team Leadership, Retail Sales, Microsoft Office, Public Speaking, Texas Real Estate...
Education
Champions School of Real Estate 2013 — 2013
Salesperson License, Real Estate
California State University-Northridge 2004 — 2006
Bachelor of Science, Business Marketing
Santa Monica College 2000 — 2004
AA Degree, Business Administration
Service King Collision Repair Centers February 2013 - Present
Caliber Collision Centers November 2012 - January 2013
Caliber Collision Centers November 2011 - October 2012
Skills
Exceptionally skilled..., Microsoft Office, CCC Pathways, Microsoft Excel, Microsoft Word, PowerPoint, Restaurants, Social Media, Event Planning, Public Speaking, Restaurant Management, Hospitality, Sales, Time Management, Food & Beverage, Inventory Management, Food, Food Service
Education
Sam Houston State University 2003 — 2005
None, Sociology
Conroe High School 1999 — 2003
Recommended
Service King Collision Repair Centers June 2014 - Present
Service King Collision Repair Centers January 2013 - June 2014
Engineering Firm March 2012 - December 2012
Emmett's Auto Repair Center April 2004 - July 2011
Skills
Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, Outlook, Accounts Receivable, QuickBooks, Accounts Payable, Customer Satisfaction, Customer Service, Data Entry, Inventory Management, Invoicing, Payroll, Spreadsheets, Public Speaking, Sales, Team Building, Leadership, Customer Retention, Operations Management, Sales Management
Education
Oregon Institute of Technology 2009 — 2012
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Service King Collision Repair Centers April 2015 - Present
Service King Collision Repair Centers October 2012 - March 2015
BodyFit September 2012 - October 2012
Hibdon Tires Plus July 2010 - September 2012
Silver Leaf Furniture January 2008 - July 2010
Direct TV January 2007 - August 2007
Skills
Personality, Customer Service, Sales, Personal Training, Competitive, Sports, Fitness, Customer Satisfaction, Inventory Management, Call Center, Microsoft Word, Coaching, PowerPoint, Training, Teamwork, Leadership, Team Building, Team Leadership, Public Speaking, Data Entry, Retail Sales, Cpr Certified, People Skills, Inventory, Customer Experience, Employee Training, Microsoft Office, Troubleshooting
Education
Heritage College-Oklahoma City 2011 — 2012
Associate's degree, Fitness/Buisness
Oklahoma City Community College 2008 — 2009
Associate's degree, Basic Skills and Developmental/Remedial Education
Moore High School 2006 — 2008
High School/Secondary Diploma Programs
University of Central Oklahoma
Present, Kinesiology and Exercise Science
Service King Collision Repair Centers January 2015 - Present
Jim Norton Chevrolet March 2014 - December 2014
Fowler Chevrolet of Tulsa August 2012 - March 2014
JMK BMW 2009 - 2014
Skills
Parts, Automotive, Automotive Repair, Automotive Aftermarket, Automobile, Customer Service, Operations Management, Management, Customer Retention, Negotiation, Sales, Team Building, New Business Development, Automotive Parts, Customer Satisfaction, Dealers, Dealer Management, Profit, Vehicles, Warranty
Education
Texas Wesleyan University School of Law 1996 — 2001
Doctor of Law (J.D.)
The Citadel 1986 — 1990
Bachelor of Applied Science (B.A.Sc.), Education
Service King Collision Repair Centers June 2013 - Present
Education
Texas State Technical College 2011 — 2013
Mike's Auto Body June 2015 - Present
Service King Collision Repair Centers April 2007 - June 2015
Skills
Automotive, Budgets, Sales, Negotiation, Team Building, Account Management, Sales Management, Process Improvement
Education
San Jose State University 2002 — 2006
Bachelor of Arts (BA)
Service King Collision Repair Centers March 2004 - Present
Your SMB IT Guy November 2005 - December 2012
Worldwide Computer Solutions February 1999 - May 1999
Worldwide Computer Solutions November 1998 - February 1999
Worldwide Computer Solutions October 1998 - November 1998
Skills
Vendor Management, Process Improvement, Windows, Network Administration, Customer Satisfaction, Solarwinds Orion, Riverbed Steelhead, VMWare ESXi, NetApp Filers, Cisco UCS, Cisco IOS, Cisco Wireless, Cisco VPN, Sonicwall, Troubleshooting, Active Directory, Computer Hardware, Databases, Hardware, Microsoft Exchange, Network Design, Networking, Servers, Solarwinds, SonicWALL, VMware ESX, VPN, Windows Server, Customer Service, Sales Management, Automotive, Sales, Account Management, Leadership, Team Building, Negotiation, Strategic Planning
Education
University of Phoenix 2004 — 2015
Bachelor of Science, Business - Project Management
ITT Technical Institute-Houston North 2001 — 2003
Associate of Arts and Sciences (AAS), Computer Network Systems, 4.0
Replicopy Digital Media Center 2008 - 2013
ACS Dataline April 2005 - July 2008
Service King Collision Repair Centers April 2003 - October 2004
Skills
Microsoft Excel, QuickBooks, Customer Service, Accounts Payable, Microsoft Office, Invoicing, Accounts Receivable, Account Reconciliation, Accounting, Data Entry, Invoice Processing, Great Plains Software, Access, Accruals
Education
Collin County Community College 2000 — 2002
Plano Senior High 1998 — 2000
ABRA Auto Body & Glass June 2015 - Present
Service King Collision Repair Centers October 2006 - May 2015
Sterling Autobody Centers September 2012 - June 2014
Sterling Autobody Centers September 2010 - September 2012
Sterling Autobody Centers August 2008 - September 2010
Sterling Autobody Centers August 2007 - August 2008
Sterling Autobody Centers October 2006 - August 2007
Dominick's January 1989 - May 2006
Skills
Customer Satisfaction, Automotive, Team Building, Customer Retention, Operations Management, Customer Service, Automobile, Vehicles, Leadership, Automotive Aftermarket, Parts, Automotive Repair, Continuous Improvement, Sales Management, Process Improvement, Budgets, Strategic Planning, Team Leadership, Business Strategy, Training, P&L, Insurance, Human Resources, Quality Assurance, Team Management, P&L Management, Staff Development, Kaizen, Territory Development, Staff Management, Process Management, Territory Management
Education
Northwestern University
Business Administration and Management, General
Service King Collision Repair Centers October 2014 - Present
Service King Collision Repair Centers January 2011 - November 2014
Texas A&M University-Corpus Christi December 2005 - August 2008
Texas A&M University-Corpus Christi July 2000 - August 2004
Skills
Automobile, Automotive, Automotive Aftermarket, Customer Satisfaction, Customer Service, Parts, Profit, Purchasing, Team Building, Vehicles, Customer Retention, Event Planning, Insurance, Training, Sales Management
Education
University of California, Los Angeles 2008 — 2010
Certificate, Counseling Psychology
Texas A&M University-Corpus Christi 1998 — 2008
Bachelor of Arts (B.A.), History
Shield Engineering Group December 2014 - Present
Wier & Associates, Inc. October 2008 - November 2014
Service King Collision Repair Centers June 2006 - June 2007
Skills
AutoCAD, MicroStation, Microsoft Excel, Microsoft Word, Reproduction, ArcGIS
Education
Tarrant County College 2010 — 2018
James W. Martin High School 2005 — 2009